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Our client is recruiting for two 2nd Line IT Service Desk Engineers to join their knowledgeable team, headed up by an experienced Team Leader. As one of their Engineers, you will support a wide range of customers via the telephone, live chat and emails. You will be utilising your excellent and prompt customer support skills, representing our client in a professional and courteous manner. This role is based on their site in Whiteley (Monday to Friday) with an on call out of business hours expectation once a month. You have a strong team of management around you who will support your growth within this role. Benefits of working for our client: • A competitive salary., • Training opportunities set out with a clear training structure., • Progressive working environment with access to voice your opinions to decision makers., • 25 days holiday plus bank holidays., • Your birthday off., • Flexi health plan cover and access to a range of Health Benefits., • IT Purchasing Scheme., • Company Pension., • An active Social Committee who plans monthly competitions and events. Experts in Managed IT, Cyber Security and Communications solutions, our client is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers’ strategic goals, their in-house teams tailor their services to suit every client’s unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, they ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our client’s 2nd Line IT Service Desk Engineer: • To provide excellent customer care and support through efficient and organised ticket management., • Providing first response fixes to customers via the phone, live chat or email., • Providing resolution to incidents, requests, and appropriately escalating all others., • Ticket triage – assessing ticket priorities and escalating when required., • Liaising with third parties and customers with regards to incident resolution and requests., • Handling customer requests and escalate according to company procedures., • Manage work queues and prioritise events, ensuring compliance with SLAs., • Experience with how an ITIL service desk runs., • Active Directory configuration and administration., • An understanding of Group Policy., • General networking skills., • An understanding of DNS., • Good understanding of Office 365., • Good understanding of Microsoft Azure., • Excellent communication skills., • Organisational skills., • Results driven with a proven track record., • Team player., • Self-motivated and proactive., • Ability to be resilient and to work under pressure.

Infrastructure Engineer - Contract role VIQU IT are currently seeking an experienced Infrastructure Engineer to join a well-established organisation based in Portsmouth. This is a BAU focused role, supporting and maintaining a live environment whilst the organisation completes on-going project work. The Infrastructure Engineer Role: As an Infrastructure Engineer, you will be responsible for maintaining, supporting, and optimising the organisation’s core infrastructure estate. You’ll play a key role in ensuring high availability, performance, and security across the Windows-based environment. This is an excellent opportunity for someone who enjoys operational stability, proactive improvement, and hands-on infrastructure support within a Microsoft-centric environment. The Infrastructure Engineer Responsibilities: • Day-to-day support of Windows server infrastructure, • Administration of Microsoft technologies (Active Directory, Group Policy, DNS, DHCP), • Management and support of virtual environments (VMware), • Monitoring system performance and resolving infrastructure issues, • Supporting backup, patching, and upgrade processes, • Assisting with networking support and troubleshooting Essential: • Strong experience across the Microsoft Windows Server stack, • Active Directory administration, • VMware experience (build, support, and troubleshooting), • Solid understanding of core networking principles (TCP/IP, VLANs, switching, firewalls), • Fortinet firewall experience, • Exposure to infrastructure security best practices If you are interested in the Infrastructure Engineer role, apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU IT website. Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment.

We now have an exciting opportunity for a Helpdesk Analyst to provide 1st/2nd line service desk support to our customers assisting them with hardware and software problems via phone, email and in person within the organisation's EPoS environment. This includes installing, diagnosing, repairing, maintaining and upgrading all software and hardware (including but not limited to PC, terminals and printers) to ensure optimal performance. The Analyst will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate manner, and provide assistance where required. You will be required to maintain an effective level of communication with all clients that require support on any IT issues, ensuring that all information affecting the use of IT systems is correctly communicated throughout and relevant internal / external parties are kept informed of any issues that need escalating. Offering excellent and prompt customer service and representing the company in a professional and courteous manner. You will be required to heavily investigate customer's issues and provide diagnostics on a daily basis. • Ensuring customer's support issues are logged and recorded with a sufficient amount of detail, • Ability to resolve support issues within a pressurised environment, • Taking ownership of support calls until a satisfactory resolution is reached, • Escalation of complex issues to 2nd and 3rd line support, • Manage work queues and prioritise calls, re-assigning work where and when necessary to ensure compliance with SLA's, • Install, upgrade, support and troubleshoot in house EPoS Application, • Install, upgrade, support and troubleshoot in house back office application, • Diagnose and quickly resolve a wide range of EPoS, Windows, and networking problems to help minimize downtime, • Troubleshooting network connectivity in a LAN/WAN environment, • Install, upgrade, support and troubleshoot EPoS hardware such as printers, cash drawers, and line displays, • Troubleshoot communication between back office application and EPoS application, • A minimum of 1-2 years’ experience in an IT support role is desirable, • A proven track record in managing customer relationships and providing excellent customer service in a customer delivery environment, • Sound understanding of EPoS operations as well as business related processes and procedures, • Understanding of Server/Client setups, • Understanding of TCP/IP Networking principles for troubleshooting purpose, • Experience in using VNC and other remote access tools, • Excellent technical knowledge of PCs and desktop hardware, • Experience of Microsoft SQL Server, • Experience of all Windows Operating Systems, • Experience of Microsoft Services and Web Services, • Knowledge of routers and switches, as well as firewalls, • TCP/IP Experience Fareham, Hampshire 37.5 Hours per week - Mon to Fri Out of Hours Calls to be covered on a Rota system once competent BUPA & Pension after successful probationary period. Opportunity to progress to helpdesk team leader

Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. What you will be part of: Explore a wealth of possibilities. Take on challenges, create smart inventions, and grow beyond. This is a place for curious minds, brave pioneers, and everyone in between. Together, we achieve the extraordinary, each bringing our unique perspectives. Your part matters. Saab is a leading defence and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 26,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. The Role: This is an initial 6 month contract role within our UK IT Business Unit. The IT Solution Architect will be responsible for designing and implementing technology solutions that align with business objectives and technical requirements. This role bridges the gap between business needs and IT capabilities, ensuring that solutions are scalable, secure, and cost-effective. The Solution Architect works closely with stakeholders, developers, and project managers to deliver robust architectures that support organisational goals. Key Responsibilities: * Solution Design & Architecture to a high standard. * Develop high-level and detailed solution architectures for IT systems and applications. * Ensure solutions comply with enterprise architecture standards, security policies, and regulatory requirements. * Create architectural diagrams, models, and documentation for proposed solutions. * Stakeholder Engagement * Collaborate with business analysts, project managers, and technical teams to understand requirements. * Present architectural solutions to stakeholders and obtain buy-in. * Technology Evaluation * Assess emerging technologies and recommend adoption where appropriate. * Conduct feasibility studies and cost-benefit analyses for proposed solutions. * Governance & Standards * Define and enforce architectural principles, guidelines, and best practices. * Ensure consistency and integration across systems and platforms. * Implementation Support * Provide technical leadership during solution implementation. * Troubleshoot architectural issues and guide development teams. * Perform Risk Management. * Identify potential risks in solution design and propose mitigation strategies. * Ensure compliance with data protection and cybersecurity standards. Qualifications and Skills: * Bachelor's degree in Computer Science, Information Technology, or related field. * 7+ years in IT roles, with at least 3 years in solution architecture. * Experience in large-scale system design and implementation. * Certifications (Preferred). * TOGAF, AWS/Azure Solution Architect, ITIL. * Knowledge of enterprise architecture frameworks (e.g., TOGAF, Zachman). * Proficiency in cloud platforms (AWS, Azure, GCP) and hybrid architectures. * Experience with APIs, microservices, and integration patterns. * Understanding of networking, security, and infrastructure principles. * Analytical & Problem-Solving. * Ability to translate business requirements into technical solutions. * Strong analytical skills for evaluating complex systems. * Communication & Leadership. * Excellent verbal and written communication skills. * Ability to influence and negotiate with stakeholders at all levels. * Self-motivated, resilient and able to work under pressure. * Excellent communication and presentation skills. By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.

Are you a commercially driven relationship-builder with a passion for education and skills development? The University of Portsmouth is seeking a Business Development Consultant to support the growth of our Apprenticeships and our Flexible & Professional Learning portfolio. This is a key front-facing role focused on generating new business, developing employer partnerships, and converting opportunities into learner starts that deliver impact for individuals, organisations and society .Working as part of a collaborative business development team within the Institute for Professional and Flexible Learning, you will play a critical role in meeting ambitious recruitment and income targets while ensuring a high-quality, coordinated experience for employers and learners . What you’ll be doin • g;Proactively identifying and securing new business opportunities across Apprenticeships and our Professional and Flexible Learning provisi, • onGenerating leads, engaging employers and prospective learners, and driving enrolments across a defined course portfol, • ioBuilding and maintaining strong relationships with employers, faculty colleagues and external stakeholde, • rsRepresenting the University at employer events, trade forums and networking activiti, • esWorking closely with academic teams, marketing and research colleagues to ensure a coordinated approach to business developme, • ntMaintaining accurate records of employer engagement and pipeline activity using the University’s CRM syst, • emIdentifying opportunities for collaboration, funding and market growth, sharing intelligence across the Universi, • tySupporting the organisation and delivery of events and seminars that promote professional and flexible learni ng What we’re looking f • or;Extensive sales or business development experience, ideally within education, apprenticeships or ski, • llsExperience of working in a large, complex organisat, • ionStrong knowledge of apprenticeships and work-based learning, including funding rules and regulatory requireme, • ntsA proven track record of meeting or exceeding growth or income targ, • etsExcellent communication and interpersonal skills, with the ability to build trust and influence stakehold, • ersStrong commercial awareness and the ability to develop long-term strategic partnersh, • ipsThe ability to work collaboratively with internal teams and external partn ers Whilst there is a need to be in Portsmouth a few days a week, hybrid working is available for this r ole. The interviews are currently anticipated to be held on 10 April If you have any queries regarding this position, please contact Alice Gray at Alice.Gray@port .ac.uk Employer, External Only: University of Portsmouth Academic Services Ltd (UASL)Discover the advantages of joining our university. We offer a range of attractive benefits and opportunities to enhance your work expe • rience:Competitive salary, including incremental progression within your, • scale.Generous pension, • scheme.Generous leave entitlement of 32–35 days a year, plus bank holidays, and an additional Christmas c, • losure.Family-friendly policies supporting flexible w, • orking.Staff discounts and loyalty s, • chemes.Staff car parking and discounted public, • travel.Excellent training and development opportu, • nities.Staff wellbeing prog, • rammes.Recreation facilities, including discounted gym membership, food on campus schemes, use of the Library and staff social acti, • vities.Discounted le, • arning.Start-up business mentoring from expert entrepreneurs via our Entrepreneurs in Residence pro nefits UKVI St atementPrior to submitting your application, kindly ensure that you can either demonstrate or acquire the necessary right to work in the UK. If you currently do not possess the right to work in the UK, please be aware that our offer of employment is conditional upon you obtain ing it. ED&I St atement:We are committed to upholding the University’s values of being ambitious, open and responsible, in an inclusive working environment that promotes dignity and respect. Please note that this vacancy may be closed earlier than advertised, so early applications are advised.

Key Account Manager - Global Strategic Partnerships - £60000 + OTE The Opportunity Are you an experienced Account Manager with a track record of driving significant growth and retention within key global partnerships? A fast-growing, specialist technology firm with a strong global footprint is seeking a commercially astute professional to own the strategic value delivery across a defined portfolio of existing global clients and top-tier technology partners. This is a critical, full-time, office-based role located in the South Coast region (easily commutable from major local towns). It is a vital appointment, responsible for converting stable accounts into predictable engines of recurring revenue and long-term advocacy across mission-critical enterprise applications. Role Overview & Focus As the Key Account Manager, you will be the single point of accountability for strategic relationship outcomes and commercial performance across your portfolio. Your focus will be on complex, enterprise relationships, managing accounts that are key to future company growth. Key Responsibilities: • Portfolio Ownership: Own the full life cycle for a portfolio of strategic accounts, including retention, renewals and expansion., • Executive Relationship Management: Build and nurture multi-level relationships within partner organisations and end-user accounts, with a particular emphasis on engaging at Director, VP, and C-suite levels., • Strategic Account Planning: Develop and maintain detailed account plans, including stakeholder mapping, risk identification, and joint success planning. Lead Quarterly Business Reviews (QBRs)., • Partner & Channel Collaboration: Work directly with major Global Alliance Partners and manage the full life cycle of opportunities closed via channel partners and OEMs., • Growth & Expansion: Systematically identify and convert expansion opportunities (upsell/cross-sell) across existing accounts to deliver substantial recurring revenue. Candidate Requirements • Proven experience as a Senior Account Manager or Alliance Manager within the IT infrastructure, networking, object storage., • Demonstrable track record of managing and growing strategic partnerships and end-user accounts with complex, multi-stakeholder structures., • Exceptional commercial acumen, operational discipline, and relationship management skills., • Must be willing to be office-based in the South Coast region. Why Apply? • High Impact: This is an urgent, senior hire where you will directly influence the growth trajectory and strategic direction of the business., • Guaranteed Commercial Reality: You will inherit a substantial existing pipeline from day one., • On-Target Earnings (OTE): £100,000 (highly achievable)., • Career Progression: This role offers clear long-term growth, with the potential to build a dedicated team in the future. If you are a commercially driven Account Manager who excels at nurturing strategic relationships and delivering tangible, consistent revenue growth, apply now.

Location: Portsmouth (On Site) Competitive Salary & Package (Dependent on Experience) Career Level: Associate Manager (CL8) Flexibility and mobility are required to deliver this role to deliver the first-class services we are known for. Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history at the point of application. This role requires British citizens only. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. “Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO. The Network Operations Engineers is accountable for the successful operations and support of the Client Network and underlying infrastructure. The selected individual will be part of a wider team providing continual and international support to the Accenture Aero & Defence Space client. The Network Engineer’s role is to ensure the stability and integrity of in-house data, LAN & WAN, and wireless network services. This is achieved by planning, designing, and developing local area networks (LANs) and wide area networks (WANs) across the organization. In addition, the Network Engineer will participate with the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. This individual will also analyse and resolve network hardware and software problems by participation in the client Service Management processes. Ensuring any issues are resolved in a timely and accurate fashion in alignment with agreed SLA’s. Key Responsibilities: o Plan and execute in depth technical activity. o Influencing the direction of activities/plans and providing technical insight and guidance to others. o Investigate and help resolve issues on customer’s network and IT environment and using agreed troubleshooting methodologies. o Manage network support cases to enable fast resolution that exceeds our customers’ expectations. o Ensuring accurate recording of all cases using the Company’s ticket management tool and closing within agreed timeframes. o Using the central document repository, to ensure knowledge sharing across the team and enable best practice. o Supporting and taking ownership of ad-hoc projects to develop the capabilities of the Ideal Service Centre. o Supporting wider team with knowledge share, via knowledge base communications (emails, how-to guides etc.) and contribution at team meetings. o Participation in the on-call and shift rota, this is an onsite delivery-based role. Job Qualifications Skills & Experience: o Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history at the point of application. o Experience within information security/technology focused on networking. o Cisco switching & wireless, Cisco Security including ASA firewalls and ISE. o Cisco certification including Cisco CCNP or multiple CCNA across Network technologies/areas. o Proven experience in incident management, service request management and problem solving. o Experience of using ticketing systems and use of monitoring and management tools. o Ability to communicate effectively and build relationships to understand client requirements. o Ability to deliver against deadlines and agreed SLA targets. o Ability to take ownership of an issue or task and see it through to completion. Set yourself apart: • ITIL qualification desirable., • Full clean driving license is preferable., • Palo Alto experience, • Checkpoint experience, • Firewall Orchestration

1st / 2nd Line Support Technician (Progression to Helpdesk Team Leader) - Fareham - 27-32K We are looking for a Helpdesk Analyst to provide 1st and 2nd line IT support for hardware, software, and EPoS systems via phone, email, and in-person. You'll troubleshoot issues, install and maintain systems, and ensure minimal downtime for our clients. Key Responsibilities: • Provide 1st/2nd line service desk support, • Install, upgrade, and troubleshoot Windows and hardware systems, • Log, manage, and resolve support tickets in line with SLAs, • Troubleshoot LAN/WAN and TCP/IP networking issues, • Escalate complex issues where required, • Minimum 1-2 years in IT support preferred., • Any knowledge of EPoS operations, SQL Server, Windows, networking, and remote access tools would be highly desirable, • Location: Fareham, Hampshire, • Hours: 37.5 per week, Mon-Fri, • Salary: £27,000-£32,000 + BUPA & Pension after probation Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

1st / 2nd Line Support Technician (Progression to Helpdesk Team Leader) - Fareham - 27-32K We are looking for a Helpdesk Analyst to provide 1st and 2nd line IT support for hardware, software, and EPoS systems via phone, email, and in-person. You'll troubleshoot issues, install and maintain systems, and ensure minimal downtime for our clients. Key Responsibilities: • Provide 1st/2nd line service desk support, • Install, upgrade, and troubleshoot Windows and hardware systems, • Log, manage, and resolve support tickets in line with SLAs, • Troubleshoot LAN/WAN and TCP/IP networking issues, • Escalate complex issues where required, • Minimum 1-2 years in IT support preferred., • Any knowledge of EPoS operations, SQL Server, Windows, networking, and remote access tools would be highly desirable, • Location: Fareham, Hampshire

JOB PURPOSE: To be responsible for supporting engineering aspects of the procurement, safety management, and bringing into service of relevant ATC Systems. Typically, these will be minor / less complex systems and projects, focusing on simpler systems or specific equipment. May be required to undertake Engineering Authority roles in supporting relevant ATC Systems through the entire equipment life cycle. This System Engineer position will be working in our Primary Surveillance Radar (PSR) and Secondary Surveillance Radar (SSR) team, so knowledge of these systems is desirable. PRINCIPAL ACCOUNTABILITIES: Project Delivery • Negotiate and coordinate project requirements and timelines with stakeholders., • Produce technical specifications for minor systems and support major system specifications., • Support production of engineering estimates for project bids., • Advise and assist with tender evaluations and assess technical solutions., • Contribute to project planning in line with delivery milestones., • Act as Change Lead for minor projects, ensuring change assurance activities are completed., • Manage day-to-day project activities including installation and commissioning., • Perform acceptance testing and produce test reports., • Produce and review maintenance and operating procedures., • Prepare and maintain support documentation for allocated equipment and systems., • Respond to customer technical enquiries and manage Corrective Action Requests., • Monitor operational systems and conduct investigations into issues and faults., • Plan and implement modifications to correct issues and faults with minimal disruption., • Manage direct reports within the section., • Allocate team resources to projects and activities., • Ensure team competency and identify training needs., • Review performance of direct reports periodically., • As directed by their line manager, commits resources within their direct control to achieve project deliverables within agreed financial limits., • Assists in identifying the strategic aims of assigned projects and works tactically to deliver agreed customer solutions., • As Engineering Authority will pro-actively recommend activities and resources required to address asset support issues., • The post holder is required to contribute to delivery of multiple projects at any one time involving different project teams and locations. They may also be required to fulfil an EA role. The post holder is expected to resolve conflicting demands on their time and their direct reports, in consultation with their line management., • There is little requirement for strategic planning in this post. However, the post holder is likely to play a role in advising managers on issues which may affect strategy., • The post holder may be called on to advise and assist operational engineers to restore equipment into service. In support of this the post holder may be asked to attend airport sites at short notice., • Where required, and where agreed, the post holder will deliver structured training and / or carry out structured Competency Assessment Checks within their field of expertise and in accordance with NATS procedures., • The post holder will be required to undertake tasks within an operational environment therefore will need to demonstrate suitable behaviours., • Relevant lower-level engineering qualifications such as an Apprenticeship coupled with demonstrable engineering experience in a relevant field (May include but not limited to: RAF, Navy, Rail, other Safety Critical environment)., • Evidence of substantial experience gained in a relevant transferable environment (such as ATSEP) gained over a significant period., • Experience of supporting systems and equipment similar to those used by ANSP's such as RAF, Navy, Rail, other Safety Critical environment and experience in maintenance engineering on this type of equipment., • Works well as part of a team., • Communicates difficult technical and / or operational concepts clearly and concisely, both verbally and in writing., • Applies a calm, methodical, analytical and systematic approach to define/resolve complex incidents and dynamic risk management., • Interprets and effectively communicates technical information into business language and vice versa., • Can undertake a range of work, sometimes complex and non-routine, in a variety of environments., • Plans, schedules and monitor work progress of (and that of others where applicable) competently within limited deadlines., • A strong understanding of the system types used in the relevant technical domain and how they are used in operation., • Good interpersonal skills with the ability to negotiate tactfully yet firmly with customers, suppliers and other stakeholders., • Commitment to continuous professional development, both technical and personal., • Skilled in the use of IT systems for professional documentation production and for project management., • A good understanding and experience of relevant Air Traffic Management (ATM) legislation, standards and procedures., • Completed Air Traffic equipment training such as ATSEP and OEM training courses., • A good understanding of Air Traffic Control practices and procedures., • A wide knowledge of the equipment and techniques used in providing all aspects of ATM at airports., • Strong theoretical and practical knowledge of Primary Surveillance Radar (PSR) and Secondary Surveillance Radar (SSR) sensors., • Hands-on experience in sensor operation, including installation, data integration, and networking, and subsequent fault finding., • Demonstrated experience in radar modelling, simulation, and confirming real-world performance through rigorous testing (including dedicated flight trials and Target of Opportunity analysis) The ideal candidate may be required to attend other NATS sites. We are proud to offer a fantastic total reward package to help you thrive both personally and professionally - for more information on what NATS can offer you please visit - Why NATS? We have adopted agile working to provide greater flexibility and increased choice over working arrangements, with the opportunity for this role to work in our modern office facilities as well as remotely. We also welcome discussions on flexible and part-time working arrangements. Find out more here. If you share our passion to advance aviation and keep the skies safe - we would like to hear from you whatever your age, sex, race, faith, sexual orientation, gender identity, gender expression, visible or invisible disability. Individuals that bring different perspectives, skills, life experiences and backgrounds help us be at the forefront of our industry. JTRA1_UKTJ

1st / 2nd Line Support Technician (Progression to Helpdesk Team Leader) - Fareham - 27-32K We are looking for a Helpdesk Analyst to provide 1st and 2nd line IT support for hardware, software, and EPoS systems via phone, email, and in-person. You'll troubleshoot issues, install and maintain systems, and ensure minimal downtime for our clients. Key Responsibilities: Provide 1st/2nd line service desk support Install, upgrade, and troubleshoot Windows and hardware systems Log, manage, and resolve support tickets in line with SLAs Troubleshoot LAN/WAN and TCP/IP networking issues Escalate complex issues where required Participate in an on-call rota (once competent)Skills & Experience: Minimum 1-2 years in IT support preferred. Any knowledge of EPoS operations, SQL Server, Windows, networking, and remote access tools would be highly desirable Strong customer service and problem-solving skills.Details: Location: Fareham, Hampshire Hours: 37.5 per week, Mon-Fri Salary: £27,000-£32,000 + BUPA & Pension after probation Career progression to Helpdesk Team LeaderApply now to join a fast-paced, client-focused IT support team! Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referra...

Graduate/ Entry level role - Next available intakes - April 2026 *Please note, the salary for this role is £24,570 plus uncapped commission 37.5 hours per week Would the opportunity to work in an entrepreneurial and collaborative sales environment interest you? Would you like to build a successful career through providing innovative technology solutions to our customers? Join our Sales team If you're looking to make the most of your ambition and personality, then a sales career at Softcat could be perfect for you. Our team is over 500 people strong across our UK and Ireland offices and we continue to grow, embracing new international markets and opportunities. As a Sales Executive, you'll be a big part of our plans for the future. Softcat sales opportunities come with big earnings potential and a structured progression path. Plus, you don't need specific qualifications or experience to join us! We can help you reach your goals if you bring us the ambition to succeed. Success. The Softcat Way. Softcat is a billion-pound technology company that feels like one family. We're big on culture, big on teamwork and big on rewards. Through collaboration and understanding, we help customers to use technology to succeed, by putting our employees first. Welcome to a business where personal achievement and team success go hand-in-hand. Build your own business As Sales Executive you'll be targeted on securing new business with organisations across the UK, selling IT solutions on behalf of our partners (Microsoft, HPE, Cisco, Dell to name a few).As you become established in the role you'll inevitably spend less time on building new business and instead focus on really enhancing those existing relationships you've built, selling more products into less clients. It truly feels like running your own business, where you get to control how much you earn and how you want to develop. You will join our Softcat Sales Development Programme, which is designed to equip you with everything you need to become successful. The programme will accelerate your confidence in the role and support you on your journey to being an established Account Manager. As a Sales Executive, you will be responsible for: • Researching potential customers to shape and build new business, • Growing new business through effective communication methods including cold calling, customer meetings and email marketing, • Working towards your KPI's through developing market understanding, building relationships and networking, • Providing effective account management to support your customers technology strategy, implementation, and future requirements, • Have a passion for sales and be keen to learn and develop your skill set, • Demonstrate a keen entrepreneurial flare and the desire to build your own client base from scratch, • Be a motivated self-starter, a quick learner and be highly organised, • Show an enthusiasm to learn and develop your knowledge for new and emerging technologies, • Have a high level of verbal and written communication skills Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: • Flexibleworking - flexibility of working from home and in the office. Please note, 3 days working in the office and 2 daysworking from home, there is arequirement to be in each Wednesday for vendor and inter-office team meetings, • Working flexible hours - flexing the times you start and finish during the day Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now Softcat is an inclusive company where you can enjoy the career you want, without changing the person you are. We're welcoming to all and passionate about promoting greater diversity in the tech sector. As part of our commitment to supporting, attracting and retaining the best diverse talent, Softcat is proud to partner with organisations like WORK180, My G Work and Black Young Professionals. Work 180 endorse employers that demonstrate on-going support for women at work, including offering benefits and policies that best support female employees. My G Work support us in our aim of attracting more LGBTQ+ talent. The BYP network support us in diversifying our talent pool by tapping into the black professional community. Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self. JBRP1_UKTJ

TITLE: Technical Support Manager , Academy & Technical Upskilling Location: Near Southampton (with occasional travel to Swindon, Peterborough, Sheffield) Salary: £52,000 basic + 22 days holiday + company vehicle Industry: Fire & Security / Technical Services ABOUT Our client, a growing fire and security solutions provider, is seeking a Technical Support Manager to support their internal Academy program. This role is responsible for coaching, upskilling, and developing technicians through a 7-month structured training program. The position combines classroom-based training with on-site support, and occasional overnight stays may be required depending on the training schedule. Benefits – Fire and Security, Technical Support Manager • Competitive salary up to £52,000 basic, • Professional development, • Opportunity to work across fire, EML, extinguishers, intruder, access control, and CCTV systems, • Flexible working patterns and occasional overnight travel, • Be part of a small, high-performing team Responsibilities - Fire and Security, Technical Support Manager your role will include: • Delivering Academy training sessions, both classroom-based and on-site, • Supporting technicians to gain qualifications and improve performance, • Monitoring progress, assessing skills, and providing feedback, • Maintaining training records and content, • Assisting field engineers when required and supporting site visits Requirements - Fire and Security, Technical Support Manager • Previous experience in technical roles (senior engineer considered) within fire, security, or related industries, • Knowledge of fire, EML, extinguishers, intruder, access control, and CCTV systems, • Strong IT and networking skills, • Self-motivated, organised, and performance-driven, • Willingness to travel occasionally and stay overnight if required Desirable: Academy/trainer experience, technical certifications, and staff development experience Why Join? This is a fantastic opportunity to join a respected company, supporting a structured Academy program, developing technicians, and working in a high-performing, collaborative environment with career growth and professional development. Apply Now! If you're an experienced Technical Support Manager or Senior Engineer based near Southampton, this role offers strong earning potential, hands-on leadership, and the chance to make a tangible impact on trainee and technician development. Keywords to support your application: Technical Support Manager, Academy Trainer, Fire Systems, EML, Extinguishers, Intruder Alarms, Access Control, CCTV, Senior Engineer, On-site Training, Classroom Training, Technical Upskilling, Performance Management, Networking, IT Skills JBRP1_UKTJ

Role: Infrastructure Engineer Location: Whiteley (Hybrid) Salary: £50,000 - £55,000 One of the UKs Fastest Growing Tech Companies | Clear Progression to Head of Tech / CTO Were partnered with one of the fastest-growing tech companies in the country, a true scale-up success story based in Whiteley. With rapid expansion, a strong investment pipeline, and a product suite thats disrupting its industry, theyre now searching for a talented Infrastructure Engineer to join their team. This is no ordinary infrastructure role. Youll take ownership of core systems, infrastructure design, and cloud environments, playing a key part in building the backbone of a rapidly scaling tech business. What makes this role stand out? A defined progression path to Head of Technology or even CTO as the company continues its exponential growth. If youre ambitious, technically sharp, and ready to align your career with one of the most exciting companies in the UK right now, this is the opportunity to make it happen. Required Skills: • Strong experience with Windows Server, Active Directory & Microsoft 365, • Solid knowledge of networking firewalls, VPNs, switching/routing, • Hands-on with virtualisation

Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. What you will be part of: Explore a wealth of possibilities. Take on challenges, create smart inventions, and grow beyond. This is a place for curious minds, brave pioneers, and everyone in between. Together, we achieve the extraordinary, each bringing our unique perspectives. Your part matters. Saab is a leading defence and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 26,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. The Role: This is an initial 6 month contract role within our UK IT Business Unit. The IT Solution Architect will be responsible for designing and implementing technology solutions that align with business objectives and technical requirements. This role bridges the gap between business needs and IT capabilities, ensuring that solutions are scalable, secure, and cost-effective. The Solution Architect works closely with stakeholders, developers, and project managers to deliver robust architectures that support organisational goals. Key Responsibilities: * Solution Design & Architecture to a high standard. * Develop high-level and detailed solution architectures for IT systems and applications. * Ensure solutions comply with enterprise architecture standards, security policies, and regulatory requirements. * Create architectural diagrams, models, and documentation for proposed solutions. * Stakeholder Engagement * Collaborate with business analysts, project managers, and technical teams to understand requirements. * Present architectural solutions to stakeholders and obtain buy-in. * Technology Evaluation * Assess emerging technologies and recommend adoption where appropriate. * Conduct feasibility studies and cost-benefit analyses for proposed solutions. * Governance & Standards * Define and enforce architectural principles, guidelines, and best practices. * Ensure consistency and integration across systems and platforms. * Implementation Support * Provide technical leadership during solution implementation. * Troubleshoot architectural issues and guide development teams. * Perform Risk Management. * Identify potential risks in solution design and propose mitigation strategies. * Ensure compliance with data protection and cybersecurity standards. Qualifications and Skills: * Bachelor's degree in Computer Science, Information Technology, or related field. * 7+ years in IT roles, with at least 3 years in solution architecture. * Experience in large-scale system design and implementation. * Certifications (Preferred). * TOGAF, AWS/Azure Solution Architect, ITIL. * Knowledge of enterprise architecture frameworks (e.g., TOGAF, Zachman). * Proficiency in cloud platforms (AWS, Azure, GCP) and hybrid architectures. * Experience with APIs, microservices, and integration patterns. * Understanding of networking, security, and infrastructure principles. * Analytical & Problem-Solving. * Ability to translate business requirements into technical solutions. * Strong analytical skills for evaluating complex systems. * Communication & Leadership. * Excellent verbal and written communication skills. * Ability to influence and negotiate with stakeholders at all levels. * Self-motivated, resilient and able to work under pressure. * Excellent communication and presentation skills. By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.

Are you an experienced, customer-facing infrastructure specialist looking for a role where you can combine hands-on technical delivery with presales and solution design in a fast-paced, forward-thinking MSP? Our client is a well-established and rapidly evolving Managed Service Provider, known for operating at the cutting edge of modern Microsoft and cloud technologies. This is a fantastic opportunity to join a high-performing Professional Services team, working across diverse customer environments while helping shape future service offerings. Modern Infrastructure Consultant Fareham (Hybrid, with travel to customer sites) £50,000 per annum - £70,000 per annum In this role, you'll operate across the full project lifecycle - from presales and solution design through to hands-on delivery and ongoing service improvement. You'll split your time across technical delivery (approx. 50%), presales and customer engagement (25%), and service delivery (25%), working across multiple concurrent projects. We're looking for a consultant or an experienced senior engineer ready to step up, someone who is commercially aware, technically strong, and comfortable engaging directly with customers to shape solutions. Key Responsibilities • Deliver end-to-end infrastructure and cloud consultancy engagements to agreed time, cost, and quality standards, • Act as a technical lead across multiple projects, ensuring successful delivery and high customer satisfaction, • Support presales activities, including customer engagement, solution design, and technical input into proposals, • Design and implement modern Microsoft-based infrastructure solutions (Azure, hybrid, virtualisation, networking), • Produce high-quality technical documentation, including solution designs and Statements of Work, • Provide on-site and remote technical delivery, including deployments within customer environments and data centre, • Contribute to the development of new service offerings and the wider Professional Services catalogue, • Act as a subject matter expert within key technology areas, supporting internal teams and knowledge sharing, • Ensure adherence to ISO processes, governance, and best practice across all engagements Essential: • Proven experience delivering technical infrastructure or cloud projects end-to-end, • Experience in a customer-facing role, with strong communication and stakeholder engagement skills, • Exposure to presales or the ability to contribute to solution design and customer discussions, • Ability to manage multiple projects and priorities simultaneously, • Strong documentation, planning, and organisational skills, • Experience mentoring or supporting junior engineers, • Previous experience within an MSP or service provider environment, • Experience designing solutions aligned to Azure Well-Architected Framework, • Networking experience (e.g. SonicWall, Cisco, Ubiquiti), • Experience with HCI, S2D, or data centre-based infrastructure, • Strong understanding of cloud commercial models and customer value Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. JBRP1_UKTJ

A leading consulting firm in Fareham seeks an Information Systems Instructor to train military students in IT, system administration, and networking. Additional benefits include a competitive salary and supportive team environment. This full-time role involves delivering innovative training programs

Technical Support Engineer Near Southampton Full-time - Permanent £50,000 - £60,000 Do you enjoy getting hands-on with technical problems and digging deep to find the true root cause? Do you thrive in roles where every day brings a different challenge? Are you looking for a position where your engineering expertise genuinely improves customer experience and product performance? My client is looking to appoint a Technical Support Engineer to join their Systems Engineering team. This is a key role acting as the engineering interface for customer support, working on technical issues that go beyond standard troubleshooting workflows. You’ll be the point of escalation for complex faults across mechanical, electrical, software, and networking systems, ensuring customers receive fast, accurate, and technically sound resolutions. You’ll work closely with Systems Engineering, Electrical Design, Mechanical Design, Software, IT & Security, and the Commercial Support team, becoming a central figure in ensuring products perform reliably in the real world. The Role You will: Own the technical support function from an engineering perspective, resolving escalated issues requiring deeper technical investigation Manage and maintain the technical support database, prioritising issues, updating tickets, and communicating directly with customers Perform trend and data analysis to identify recurring problems, risks, or improvement opportunities Provide remote and on‑site support to resolve complex technical problems Coordinate support from other engineering subject matter experts when required Recommend product, system, or process improvements based on ticket trends or customer feedback Produce high‑quality documentation and technical guides to support ongoing troubleshooting Follow established support workflows while helping improve the process where needed Work closely with cross‑functional engineering teams to ensure solutions are aligned with system architecture and business processesAbout You You will have: A Degree, HND, or equivalent in Systems, Electrical/Electronic, Software, Mechanical, or similar engineering discipline Experience in a technical engineering role with exposure to complex systems Strong ability to understand and analyse system architectures across mechanical, electrical, software, and networking domains A structured, process-driven approach to technical problem solving Excellent communication skills with a professional, customer‑facing manner Strong IT skills and good documentation discipline Experience working with cross-functional teams and managing multiple technical tasks Diligent record‑keeping capability and configuration management awarenessDesirable Experience Maritime, automotive, aerospace, or similar technical sector experience Working with autonomous or robotic systems Understanding of CAN, IP networking, and serial communications Knowledge of communication systems (RF, 4G/5G, Satcom) Basic electrical engineering (12/24V) and safe working knowledge Experience with remote support tools or platformsWhy This Role? This is an excellent opportunity for an engineer who enjoys solving technical puzzles, working directly with customers, and improving systems through real-world insights. You’ll have true ownership of complex support issues and the chance to influence product development and reliability. Interested? If this sounds like the kind of challenge you’d enjoy, I’d be happy to share more details. Please get in touch, and we can arrange a confidential conversation. Marine Resources Recruitment Ltd acts as an employment agency for permanent and fixed term contract recruitment and as a recruitment business for the supply of contract workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website

Infrastructure Engineer - Contract role VIQU IT are currently seeking an experienced Infrastructure Engineer to join a well-established organisation based in Portsmouth. This is a BAU focused role, supporting and maintaining a live environment whilst the organisation completes on-going project work. The Infrastructure Engineer Role: As an Infrastructure Engineer, you will be responsible for maintaining, supporting, and optimising the organisation’s core infrastructure estate. You’ll play a key role in ensuring high availability, performance, and security across the Windows-based environment. This is an excellent opportunity for someone who enjoys operational stability, proactive improvement, and hands-on infrastructure support within a Microsoft-centric environment. The Infrastructure Engineer Responsibilities: Day-to-day support of Windows server infrastructure Administration of Microsoft technologies (Active Directory, Group Policy, DNS, DHCP) Management and support of virtual environments (VMware) Monitoring system performance and resolving infrastructure issues Supporting backup, patching, and upgrade processes Assisting with networking support and troubleshooting Maintaining security best practices across the environment The Infrastructure Engineer Technical Skills & Experience: Essential: Strong experience across the Microsoft Windows Server stack Active Directory administration VMware experience (build, support, and troubleshooting) Solid understanding of core networking principles (TCP/IP, VLANs, switching, firewalls) Experience working in a BAU / operational support environment Desirable: Fortinet firewall experience Exposure to infrastructure security best practices Experience working within structured ITIL environments This position requires regular onsite presence in Portsmouth, with the possibility of hybrid working once established in the role. If you are interested in the Infrastructure Engineer role, apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU IT website. Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment

Job Title: Technical Support Advisor Location: Hilsea, Portsmouth Fulltime: 9.00am - 5.30pm Office based: Monday to Friday Salary: £25,500 - £26,000 Contract type: Permanent Overview PureTech is a family-owned business with its head office based in Hilsea, Hampshire and is a leading provider of CCTV & Security products, distributed through a national network of trade installers. PureTech supply well recognised product brands including Dahua, Viper & Ajax. The Role: Technical Support Advisor As a key member of our technical team, you will play a vital role in delivering high‑quality support to customers using our CCTV and security systems. You will diagnose and resolve technical issues, provide clear and practical guidance, and ensure every customer receives a positive and reliable service experience. Your contribution will help maintain the smooth operation of our products and strengthen customer confidence in our technical support. Key Responsibilities: Technical Support Advisor * Provide remote technical support to customers via phone, email, webchat, helpdesk software, and remote‑access tools such as Apps and TeamViewer. * Diagnose and resolve technical issues, including fault‑finding, product testing, problem resolution, and routine system checks. * Manage support tickets efficiently, ensuring all interactions are handled professionally and resolved in a timely manner. * Escalate complex or high‑priority issues when needed to ensure customers receive a prompt and effective response. * Maintain accurate and up‑to‑date records of all support activities within internal systems. * Respond promptly to all communications and deliver a high standard of customer service at all times. * Work collaboratively with internal departments to support effective service delivery and quick problem resolution. * Assist with the evaluation of new or existing products and upgrades to support operational needs. * Contribute to the central knowledge base by sharing issues, solutions, and insights with the wider support team. * Organise and prioritise daily workload to meet targets and deadlines while supporting overall team performance. Skills and Experience: Technical Support Advisor * Strong IT skills with a solid understanding of IP networking. * Clear and confident communication. * Strong problem‑solving ability with good attention to detail. * Customer service experience, ideally in a technical setting. * Knowledge or experience of CCTV or security systems (is desirable) * Able to manage and prioritise your workload effectively. * Confident working independently and as part of a team Benefits: * Free onsite parking * Company Pension Scheme * Cycle to work scheme * 24 days annual leave plus bank holidays * Birthday Vouchers * Company Events To submit your CV for this exciting Technical Support Advisor opportunity, please press ‘Apply’ now and await further instructions

Are you an experienced, customer-facing infrastructure specialist looking for a role where you can combine hands-on technical delivery with presales and solution design in a fast-paced, forward-thinking MSP? Our client is a well-established and rapidly evolving Managed Service Provider, known for operating at the cutting edge of modern Microsoft and cloud technologies. This is a fantastic opportunity to join a high-performing Professional Services team, working across diverse customer environments while helping shape future service offerings. Modern Infrastructure Consultant Fareham (Hybrid, with travel to customer sites) £50,000 per annum - £70,000 per annum In this role, you'll operate across the full project lifecycle - from presales and solution design through to hands-on delivery and ongoing service improvement. You'll split your time across technical delivery (approx. 50%), presales and customer engagement (25%), and service delivery (25%), working across multiple concurrent projects. We're looking for a consultant or an experienced senior engineer ready to step up, someone who is commercially aware, technically strong, and comfortable engaging directly with customers to shape solutions. Key Responsibilities Deliver end-to-end infrastructure and cloud consultancy engagements to agreed time, cost, and quality standards Act as a technical lead across multiple projects, ensuring successful delivery and high customer satisfaction Support presales activities, including customer engagement, solution design, and technical input into proposals Design and implement modern Microsoft-based infrastructure solutions (Azure, hybrid, virtualisation, networking) Produce high-quality technical documentation, including solution designs and Statements of Work Provide on-site and remote technical delivery, including deployments within customer environments and data centre Contribute to the development of new service offerings and the wider Professional Services catalogue Act as a subject matter expert within key technology areas, supporting internal teams and knowledge sharing Ensure adherence to ISO processes, governance, and best practice across all engagements Build strong relationships with customers, stakeholders, and third-party vendors Skills and Experience Essential: Proven experience delivering technical infrastructure or cloud projects end-to-end Strong Microsoft technology background across Azure, hybrid infrastructure, networking, and core platforms (Windows Server, Active Directory, Hyper-V) Experience in a customer-facing role, with strong communication and stakeholder engagement skills Exposure to presales or the ability to contribute to solution design and customer discussions Ability to manage multiple projects and priorities simultaneously Strong documentation, planning, and organisational skills Experience mentoring or supporting junior engineers Knowledge of ITIL / ISO-aligned environments and structured delivery processes Desirable: Previous experience within an MSP or service provider environment Experience designing solutions aligned to Azure Well-Architected Framework Networking experience (e.g. SonicWall, Cisco, Ubiquiti) Experience with HCI, S2D, or data centre-based infrastructure Strong understanding of cloud commercial models and customer value Experience working in fast-paced, high-growth environments If this Modern Infrastructure Consultant opportunity sounds of interest, please contact Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. TPBN1_UKTJ

Infrastructure Automation Engineer 2 year Contract Inside IR35 Location - Portsmouth or Corsham Overview The Infrastructure Automation Engineering Service will support the technical team responsible for the design, development, documentation, building and validation of infrastructure automation components which form part of the NSoIT(D) Platform. These automation components will primary be developed using Python3, Ansible and Bash with a focus on hardware components, specifically their various features, services, and configurations, as well as interactions with external REST/SOAP APIs and services. The team's responsibilities include: Apply complex problem solving to "reverse engineer" applications, designs and manual build instructions to create zero touch automation packages that are parameterised, dynamic and able to repeatedly and reliably deploy against these designs. Often these applications are legacy, were created without automation in mind or are otherwise resistive to full, zero touch automation. Create production quality code, following industry standard best practices as well as internal policies and procedures, utilising Version Control mechanisms such as GIT and BitBucket to submit development code as well as peer reviewing other team members' code modules. Production and review of all levels of design artefacts. Supporting wider NSoIT(D) system testing activities. Working with Service Management to resolve issues. Essential skills, qualifications and experience In order to deliver this service, it is essential that individuals have: At least 12months' demonstrable hands on experience within the last 3 years of: Creating complex Python3 automation Classes for production systems Using configuration management tools e.g. Ansible, Puppet, Chef Use of scripting languages e.g. Bash Automated deployment of server, network and storage technologies across multiple vendors Building or supporting large infrastructure environments Troubleshooting hardware or software component failure Working as part of an Agile development team Demonstrable experience with advanced Python3 coding features e.g. Workflows, Desired State Configuration (DSC) and Bare Metal Deployment At least one of the following professional certifications that have been obtained within the last five years: Networking certification - CCNP (Cisco Certified Network Professional) or similar Virtualisation certification - VMware VCP (VMware vCenter Certified Professional) or similar, Linux certification - RHCA or RHCE Formal Software Development certification - OCA (Oracle Certified Associate) or similar Strong communication skills, both written and verbal. Strong critical thinking and analytical skills to solve problems and propose new ideas. Hold a valid Security Clearance (SC) Competency in MS Office Suite. Desirable skills, qualifications and experience In order to deliver this service, it is desirable that individuals have: Knowledge of the Atlassian toolset (JIRA, Confluence, and Bamboo) to record and document work. Experience of: Working within the public sector, preferably Defence, and ideally with Defence Digital (formerly ISS). Delivering accredited secure solutions within the UK Public Sector. A Computer Science university-based education at Bachelors or Masters level. Guidant Global is acting as an Employment Business in relation to this vacancy

Cloud Infrastructure Engineer (AWS) Hybrid - 1 day per week in the Portsmouth Office My client is seeking a skilled Cloud Infrastructure Engineer to enhance and maintain the hybrid infrastructure that underpins both our internal operations and customer-facing services. This is a hands-on technical role requiring strong experience supporting AWS infrastructure, alongside broad expertise in scalable cloud architectures, on-premises infrastructure, and security. A commitment to continual improvement and a passion for automation are essential to success in this role. Key Responsibilities: Manage and support hybrid cloud infrastructure across AWS and on-premises platforms using Microsoft and/or Linux stacks Optimise infrastructure for security, performance, reliability, and cost efficiency Collaborate with Engineering teams to strengthen DevOps practices and improve cross-team workflows Monitor systems, troubleshoot issues, and implement solutions to ensure high availability Maintain accurate documentation, standards, and operational processesAbout You You are a proactive and technically strong infrastructure engineer who enjoys solving complex problems and working closely with software engineering teams. Essential experience and skills: Proven experience designing, deploying, and administering AWS infrastructure Broad understanding of Microsoft hybrid cloud environments with solid working knowledge of on-premises infrastructure High proficiency in at least two of the following: Docker (AWS ECS) Terraform, Ansible, or AWS CDK Nagios Windows Server (IIS) Linux Microsoft SQL Server Networking (switching, load balancing, firewalls) x86 server hardware Experience working with commercial software engineering teams using Agile and DevOps practices Strong problem-solving skills with the ability to work independently and collaboratively Experience managing or contributing to complex technical projectsDesirable experience: Familiarity with Cloudflare Exposure to ISO27001, PCI-DSS, or similar security standardsIf you have the relevant skills for this role and are ready for the challenge, then please send your CV to Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy

1st / 2nd Line Support Technician • Fareham, Portsmouth (Fully on-site), • c£28,000 to £32,000 per year, • Plus an excellent company benefits including Employer Pension and BUPA Medical Insurance The Opportunity: Our client are looking for a 1st / 2nd Line Support Technician to join and become a valued team member, who will contribute and provide desk support to our customers assisting them with hardware and software problems via phone, email and in person within the EPOS environment. Operating as a 2nd Line Support Technician, you will communicate with customers effectively supporting their IT issues within the EPOS environment and escalate issues when required. Skills and Experience: • Over 1 year of experience in an IT Support Technician role desirable, • Strong customer service experience, • Ability to meet deadlines and work within a team, • Understanding of EPOS systems desirable, • Understanding of Servers, TCP/IP or experience using VNC all desirable Role and Responsibilities: • Provide 1st/ 2nd Line technical support, • Manage work queues and prioritise calls, re-assigning work where and when necessary to ensure compliance with SLA's, • Install, upgrade, support and troubleshoot in-house EPOS Application, • Experience of SQL Server and windows server, • Install, upgrade, support and troubleshoot in house back-office application, • Diagnose and quickly resolve a wide range of EPOS, Windows, and networking problems to help minimize downtime, • Troubleshooting network connectivity in a LAN/WAN environment Applications: Please contact John here at ISR to learn more about our client who are continuing to grow and dominate their sector in Hampshire with their expertise and range of technology products?

Network Engineer 2 year Contract Inside IR35 Location - Portsmouth or Corsham Overview The Network Engineering Service will support the technical team responsible for the design, development, documentation, building and validation of the core physical and virtual networking components which form the backbone of the NSoIT(D) Platform. The detailed responsibilities of the team include: The design, development, building and validation of all networking components which form part of the NSoIT(D) Platform. Production and review of all levels of design artefacts. Supporting wider NSoIT(D) system testing activities. Working with Service Management to resolve issues.Essential skills, qualifications and experience In order to deliver this service, it is essential that individuals have: Demonstrable experience of at least 3 years within the industry with detailed knowledge and understanding, of the design, implementation, and troubleshooting of the following: Hierarchical IP Subnetting. Routing protocols, internal and external, OSPF, and BGP. Advanced knowledge of routers, switches and firewalls. Core network technologies and infrastructure: Cisco Nexus Cisco IOS XE Leaf and Spine network architecture VXLAN Overlay networks Dual Cloud Dual Hub DMVPN Solutions Firewall IPS/IDS AAA Management Platform e.g. ISE VXLAN TRLCrypto Configuration of devices and management of keymat All aspects of QOS (Traffic Shaping / Policing / Scheduling / Congestion Management and Avoidance). At least one of the following professional certifications that have been obtained within the last five years: Networking certification - at least CCNP (Cisco Certified Network Professional) or similar. Virtualisation certification - VMware VCP-NV (VMware vCenter Certified Professional - Network Virtualisation) Strong communication skills, both written and verbal. Strong critical thinking and analytical skills to solve problems and propose new ideas. Hold a valid Security Clearance (SC) Competency in MS Office Suite.Desirable skills, qualifications and experience In order to deliver this service, it is desirable that individuals have: Experience of: Working within the public sector, preferably Defence, and ideally with Defence Digital. Defence networks and gateways. Delivering accredited secure solutions within the UK Public Sector. Delivering in Agile (SAFE4) and Waterfall projects. Large Virtualisation infrastructure environments that operate at scale. Knowledge of the Atlassian toolset (JIRA and Confluence) to record and document work. A Computer Science university-based education at Bachelors or Masters level. Experience in developing secure architecture within a multi-tenanted environment. Chartered Engineer Status. Guidant Global is acting as an Employment Business in relation to this vacancy

Network Engineer Placement Programme - No Experience Required Our training will help you kick-start a new career in Network Engineering We are recruiting for companies who are looking to employ our Network Engineer Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps, you can be placed into your first role in as little as 8-12 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 – Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 – Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Step 4 – IT Technician placement You will be placed into your first role as an IT Technician, with a great starting salary. You will need to gain two years experience in this role before you can progress into a Network Engineer role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the networking field. This will consist of online training, practical training and an official exam. Network Engineer Role Once you have completed all of the mandatory training in step four and have the required two years experience in the IT industry, you will be ready to move into your Network Engineer role. We have partnered with a number of large IT companies who have a massive shortage of qualified Network Engineers. At a one off cost of £990, or a deposit of £149 followed by 10 interest free monthly instalments of £104, this represents a great opportunity to start a rewarding career in IT and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. ‘Please note that this is a training course and fees apply

Infrastructure Virtualisation Engineer 2 year Contract Inside IR35 Location - Portsmouth or Corsham Overview The Infrastructure Virtualisation Engineering Service will support the technical team responsible for the design, development, documentation, building and validation of the core virtual estate which form the backbone of the NSoIT(D) Platform. The detailed responsibilities of the team include: The design, development, building and validation of all virtualisation components which form part of the NSoIT(D) Platform. Production and review of all levels of design artefacts. Supporting wider NSoIT(D) system testing activities. Working with Service Management to resolve issues.Essential skills, qualifications and experience In order to deliver this service, it is essential that individuals have: Demonstrable experience of at least 3 years within the industry with detailed knowledge and understanding, of the design, implementation, and troubleshooting of the following: VMwareESXi Distributed Virtual Switches Distributed Resource Scheduler Distributed Power Management VMwarevSAN Hybrid and All Flash storage configurations VMwarevCenter High Availability; Clustering; Cross-site failure and resiliency VMwareNSX Microsegmentation Firewalling Cross Site VC NSX VMware Horizon At least one professional Virtualisation certification that has been obtained within the last five years, i.e. VMware VCP (VMware vCenter Certified Professional) or similar. Strong communication skills, both written and verbal. Strong critical thinking and analytical skills to solve problems and propose new ideas. Hold a valid Security Clearance (SC). Competency in MS Office Suite.Desirable skills, qualifications and experience In order to deliver this service, it is desirable that individuals have: Experience of: Working within the public sector, preferably Defence, and ideally with Defence Digital (formerly ISS). Delivering accredited secure solutions within the UK Public Sector. Delivering in Agile (SAFE4) and Waterfall projects. Large Virtualisation infrastructure environments that operate at scale. Knowledge of The Atlassian toolset (JIRA and Confluence) to record and document work. Networking certification, CCNA (Cisco Certified Network Associate), VMware Network Virtualisation (NSX-DC) or similar. A Computer Science university-based education at Bachelors or Masters level. Experience in developing secure architecture within a multi-tenanted environment. Chartered Engineer Status Guidant Global is acting as an Employment Business in relation to this vacancy

This role is Inside IR35 The Lightning Systems Integration Facility (LSIF) is established at the Maritime Integration & Support Centre (MISC) on Portsdown Hill, Portsmouth, to support testing and integration of the F35 Lightning II Aircraft within the UK military infrastructure. A UKLTI System Administrator is required to administer, patch, secure and maintain the LSIF systems within the MISC environment, prepare the systems in line with testing requirements, and occasionally implement changes to the facility and established infrastructure. A major function of the role is the maintenance of government furnished computer equipment (including large servers). As part of this, the liaison and effective communication between suppliers, owners, partners and users is crucial in ensuring the equipment is available to the right groups at the right time. The role will require good organisational and communication skills on top of technical ability covering a range of technologies. The incumbent will be provided training on how to use the proprietary systems and will be expected to become well versed in using and administering them. Typical duties include (but are not limited to): Administration and maintenance of hardware, software, and networks Implementation of changes to hardware, software and networks Assisting with system preparation in line with customer and project requirements Assisting with security and export control matters (including ITAR and IVCO) Assisting with the planning, execution and reporting of testing events Assisting with longer-term facility planning Assisting with procurement and management of LSIF hardware and software Configuration control of assets, documents, change requests etc Knowledge: Server Administration, including Active Directory, DNS, Group Policies, Disk Management, updating via WSUS as well as knowledge of Microsoft hypervisor and the ability to implement and manage a virtual environment. Experience of auditing system log files and anti-virus monitoring using monitoring tools such as SolarWinds NPM/Observability, Kiwi Syslog, Splunk and Trellix ePO Some experience with networking vendors such as Cisco, FortiGate. Experience configuring, troubleshooting and upgrading network devices and knowledge of LAN and WAN infrastructure (switches, routers, firewalls). Ability to physically install Servers, workstations and network devices, and to perform cable management to MoD Standard Ability to design, plan, implement and manage integration of separate IT systems, including at different security classifications. Knowledge of ITAR, EAR, DEAL, SCIDA accreditation requirements of JSP 440 and 480, etc. Experience of ITIL processes and procedures. General IT trouble shooting skills Some knowledge of Linux, and / or containerisation, as well as JIRA and Confluence would also be preferred although is not vital Skills: § Ability to learn to use new technology including proprietary software and systems when required § Ability to work as part of a team § Ability to communicate with other team members, suppliers and customers § Ability to document changes and troubleshooting steps taken § Ability to prioritise work based on customer requirements and project/team objectives

Our client, a fast-growing global robotics and aerospace company in the Defence & Security sector, is looking for an IT Support Engineer to join their team in Fareham, UK on a contract basis starting ASAP. The organisation is at the forefront of developing cutting-edge uncrewed vehicles (drones) for dual-use applications across air, land, and sea. As an IT Support Engineer, you will play a vital role in maintaining and advancing the company's IT infrastructure and security stance in the UK. Your efforts will ensure the stability, security, and continual improvement of IT systems while aligning with the strategic direction set by the IT Manager. This on-site position involves taking charge of daily IT operations across UK sites and providing crucial support as business needs evolve. Key Responsibilities: Provide advanced technical support for user hardware, software, and network infrastructure across UK operations, ensuring minimal disruption to business-critical activities. Take ownership of incident and problem management, handling complex technical challenges independently with timely resolution and thorough documentation. Monitor system performance, implement optimisation strategies, and oversee backup, patching, and disaster recovery processes for UK systems. Develop and deploy security solutions in response to vulnerability alerts within strict timeframes, ensuring compliance with Cyber Essentials Plus standards and defence industry security requirements. Support IT projects, system upgrades, testing, and rollouts across UK sites. Proactively identify IT risks and opportunities for infrastructure improvement. Create and maintain comprehensive technical documentation for systems, processes, and procedures. Manage IT asset tracking, stock levels, and vendor relationships for procurement and escalated support. Collaborate with the IT Manager on strategic IT development plans and security initiatives. Provide mentorship and guidance to junior IT support staff as the team grows (subject to resource planning). Job Requirements: Experience in 2nd line IT support or systems administration. Strong expertise in Microsoft Windows 11, Windows Server, and M365 administration. Proven experience with Group Policy and Intune configurations. Experience implementing and managing internet and email filtering solutions. Experience with DEFSTAN 05-138 or implementing it. Solid networking knowledge including firewalls, Wi-Fi, TCP/IP, DNS, and DHCP. Mobile device support and MDM platform administration experience. Hands-on experience supporting Microsoft Exchange, Teams, and SharePoint. Strong understanding of ITIL processes and experience with ITSM tools. Demonstrated ability to work autonomously and take ownership of complex technical challenges. Excellent troubleshooting, problem-solving, and analytical skills. Strong communication and customer service capabilities. Experience working within environments requiring strict security and regulatory compliance, ideally in defence or aerospace sectors. Preferred Qualifications: Linux (Ubuntu) administration experience. Experience with virtualisation technologies (VMware, Hyper-V). Cloud platform experience, particularly with Intune, Azure, or AWS. Demonstrated experience with Cyber Essentials Plus standards and auditing processes. PowerShell scripting and automation capabilities. Microsoft certifications (MCSA, Azure Administrator, etc.). CompTIA A+/Network+ or CCNA certifications. ITIL Foundation certification. Location: This role is based on site in Fareham, working closely with our IT Manager and collaborating with our international team. Security Requirement: To be eligible for this role, you must be able to meet the Baseline Personnel Security Standard (BPSS). This includes confirming your identity, legal right to work in the UK, recent employment history, and criminal record (unspent convictions only). If you are an experienced IT Support Engineer ready to take on a challenging role in a fast-paced, innovative company, we would like to hear from you. Apply now to join our client's dynamic team in Fareham

Hardware Engineer - up to £45,000+ benefits Winchester offices The Hardware Engineer joins a growing team who have seen a surge in Hardware support needs due to company growth and investment. The Hardware Engineer will provide hands-on hardware and device support, managing service desk tickets, resolving incidents, and ensuring SLAs and KPIs are met. The role involves close interaction with end users, internal IT teams, and third-party suppliers. Key Responsibilities Support and manage hardware refreshes, upgrades, and hardware-related support tickets Support laptops, desktops, mobile devices, printers, and peripherals Deploy and manage devices using Microsoft Intune and MDM solutions Build and maintain Windows and Android OS images for workstations and laptops. Assist with IT projects and escalated hardware issuesSkills & Experience 3+ years' Hardware support / Device troubleshooting experience Strong knowledge of Windows 11, Android OS and Microsoft packages; O365, etc Experience with MDM platforms Confident communicator with strong customer service skillsDesirable: Good understanding of Networking basics and troubleshooting Microsoft Intune and Azure ADCandidates applying must be commutable from their offices near Winchester Hampshire and be eligible to work in the UK. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy

Cyber Security Trainee Placement Programme Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme into top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. You will also have the reassurance of a job guarantee (18K-£35K) upon completion. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Job Guarantee - How does it work? Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure an entry level IT job upon completion of your study programme or we will refund you 100% of your course fees back. This is subject to our terms of learning. Students are able to start the training with a deposit of around £190 and finance the remaining balance over 12 months interest free. This means many students finish the courses and find a placement within the term of the finance agreement. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement We work with you to secure your first role as an IT Technician. Ideally you will need to gain two years’ experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. Cybersecurity Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space and roles at this level have an average starting salary of £35K. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch

Monitor and maintain the sites’ physical IT and network infrastructure alongside general administration such as access controls, endpoint detection, patch management. Comprehensive knowledge of IT Systems, troubleshooting, computer networks and IT security. Support and guide other MTS local IT tec

You will be responsible for managing alerts, incidents, and requests, ensuring optimal client infrastructure with a strong focus on networking and cloud solutions. The ideal candidate will have foundational experience in Microsoft 365, Azure, and Cisco Networks, along with relevant certifications in

Support the Business Development team with technical expertise during pre-sales activities. This is your chance to work with a leading tech innovator in security. Computer and Network Security, Technology, Information and Media, and IT System Training and Support.

A reputable IT services company in Greater London is seeking an IT Engineer for Support & Networking on a 12-month Fixed-Term Contract. Candidates should have a minimum of 2 years of IT support experience and familiarity with Windows Server environments. The position requires providing Level 1 & 2 I

The role involves installing, deploying, and configuring IT hardware, ensuring integration with existing systems. Benefits include 25 days holiday, pension scheme, and tailored training opportunities. A technology recruitment agency is seeking a Field Engineer to support clients across South West En

If you thrive in a fast-paced environment and are passionate about IT, this opportunity offers a chance to make a significant impact in a leading technology organization. An established industry player is seeking a motivated Onsite Support Engineer to join their rapidly growing team. In this dynamic

A London-based technology company is seeking a Solution Advisor to assist in providing IT and cybersecurity services. This early-career role involves supporting sales teams by engaging with customers, clarifying technical queries, and ensuring accurate scoping of opportunities. Ideal candidates will

The role involves collaborating with team members, communicating with clients, and supporting various IT projects. This position may lead to regular IT work multiple days a week, requiring a suitable workspace. A growing IT service provider is looking for an IT engineer to join their remote team.

Responsibilities include resolving complex infrastructure and networking issues, managing Azure environments, and overseeing Microsoft Intune device management. An award-winning Managed Service Provider in Norwich seeks a 3rd Line IT Technician to serve as a senior technical escalation point.

The role offers hybrid working, with monthly onsite visits after an initial period. Ideal candidates should have strong networking knowledge, experience with AWS, and familiarity with VoIP technologies. A leading IT recruitment agency is seeking an experienced Third Line Support Engineer to provide

Additional benefits include 25 days of holiday, pension, and training opportunities. A recruitment consultancy for ex-military professionals is seeking a skilled IT Field Engineer to support clients across the South West of England. The role involves installing, configuring, and troubleshooting IT h

A leading recruitment firm in the United Kingdom is seeking a Senior Network Engineer to design and support high-profile network infrastructure. Candidates should have over 5 years of relevant experience, with strong skills in Network Design, WAN/LAN, and Network Security, especially in Cisco enviro

This role involves providing hands-on support for IT infrastructure, collaborating with the technology team, and improving IT services. A leading football organization in the East Midlands seeks a Senior IT Technician to join their Technology Services Department. The ideal candidate has over 3 years

The position offers a competitive salary of £35,000 to £40,000 with a £10k OTE, along with a supportive team and clear progression routes. A fast-growing technology business in the UK is seeking an Inside Sales Representative to drive new business across IT and networking solutions.

A leading technology recruitment agency seeks a Cisco Presales Solutions Architect specializing in Networking & Security. This role involves leading presales activities, producing high-level solution designs, and collaborating with sales teams to ensure optimal business outcomes for clients. The pos

A prominent global bank is seeking an experienced IT Infrastructure Engineer/Manager to ensure high availability of banking systems and networks. The role is crucial for business continuity, advising on technology and security implementations. This is a hybrid position, requiring 3 days in the offic

Candidates should have a bachelor’s degree in a relevant field and 1-3 years’ experience with MS Windows and networking technologies. This position is critical for maintaining customer satisfaction and operational efficiency. A technical support company in Greater London seeks an Associate Techn