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  • Festival Unit Manager
    Festival Unit Manager
    2 days ago
    £16–£19 hourly
    Full-time
    Whitehall, Westminster

    DOME creates exciting, high-energy places where people come together, spanning nationwide festivals, meanwhile spaces on the Southbank, pop-ups, catering, and events across London, alongside our two Truffle Burger restaurants in central London. We design, deliver, and operate vibrant, food-led destinations, working with our own in-house brands and a curated network of national and international partners. Our brands are quick-service and crowd-led, known for decadent, delicious and creative menus. By bringing together independent concepts under one roof, we create memorable, high-impact experiences that activate spaces and attract diverse audiences. In the Summer season we take some mega teams on the road across the UK, from Scotland down to the Isle of Wight, who run experience-led food halls with our 6 in-house brands, at some of the country's biggest and best-loved music festivals. What starts in London's street-food scene becomes a full season of life on the road along-side 150 team members --- moving city to city, building buzzing food spaces, and delivering high-energy service to huge crowds. Festival life is intense and fast-paced, with long shifts, big volumes, and high standards, but it's also hugely rewarding. You'll live and work closely with your team all summer, sharing camps, late nights, headline artists, crew access, and the kind of moments and friendships that only come from doing something memorable together. It's hard work, high adrenaline, and completely unforgettable --- a season you'll always talk about long after the last show and service ends. As we continue to operate multiple high-volume food units at festivals across the UK, we're looking for experienced, hands-on Unit Managers to take full ownership of their brand and unit. This role is key to keeping things running smoothly day to day --- leading teams of 6, maintaining standards, and ensuring great food and service in intense, fast-paced festival environments. We're looking for: You're an energetic and experienced festival Unit, kiosk or concession manager with a background in fast paced hospitality, street food, festivals or quick service dining. You love leading, inspiring and motivating teams through the most energy fuelled shifts and take pride in running your unit to the highest standards. Hands-on and unstoppable- you embrace busy days and the excitement of life on the road, working closely with a close-knit team to deliver unforgettable festival experiences across the UK. • Running the day-to-day operation of a festival food unit, including setup, service, and close-down, • Leading, supporting, and motivating your team to deliver consistent food quality and service, • Managing stock, ordering, wastage, and costs in line with targets, • Building and managing rotas, staffing levels, and day-to-day people issues, • Working closely with operations, warehouse, and build/break teams to manage stock and equipment, • Reporting weekly on performance, costs, people, compliance, and upcoming needs What we offer: • Permanent, full-time roles with development plans to build experience, confidence and a career within festival operations, • Performance based bonuses, • Regularly arranged social occasions, • Employee Assistance Programme - free therapy sessions and financial support, • Slick and fun online and in-person training with rewards for learning and growing, • Regular 1-2-1 time with your manager for good things and challenges, • Festival starter pack - camping equipment, uniform, essentials and more, • Access to some of the biggest and best festivals in the UK, • A creative, ambitious and collaborative environment, • Seriously experienced team - with lots of support and knowledge to soak up, • Work with some well known international guest residents at pop-ups, • Opportunity to build experience and exposure with events, catering, festivals, pop-ups or restaurants, with one team.

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  • Guest Experience Manager
    Guest Experience Manager
    4 days ago
    Full-time
    London

    Guest Experience Manager - Cove Cannon Street London We believe in simplicity, beauty and efficiency. Ever the curious, it’s about little things. Big things. Unexpected things. We are part of our local community and they are part of us. We believe in creating authentic, localised experiences for our guests. There are no boundaries, in your role as Guest Experience Manager, as you will be responsible for your team in providing all the reassurance our guests need to relax into their stay. Experiences they won’t find anywhere else. In this role you will be responsible for; - • Using your intuition to curate memorable experiences, to ensure our guests come back for more., • Creators of authentic experiences and sanctuaries for our guests from the moment they book, to when they arrive and leave. Immersing you, and your team into the local community to collaborate with local businesses in any way we can., • Support and deliver the guest experience through face-to-face interactions when guests are not receiving virtual support via our dedicated app. Ensuring all guest queries are provided and answered in an efficient and effective way., • Liase with edyn’s central Guest Services team, as the point of contact and reference for updates and activity of guest interactions via our dedicated app., • Ensure all properties operate within all health & safety and fire safety guidelines, ensuring team and guests alike are safe and secure., • Collaborate and network with the team through building connections virtually and in person to create an engaging, fun and creative way to forge commitment, learnings, passion and understanding across the brand and properties. What we look for. - • Previous management experience within hospitality is highly desirable (hotels, student living, hostels, build to rent accommodation, including wider hospitality sectors also etc)., • Previous team management experience., • An engaging people manager, who is able to collaborate and network with their teams through building connections virtually and in person through fun and creative ways to forge commitment, learnings, passion and understanding across the brand and properties., • Tech savvy, someone who does not shy away from tech-based resolutions and interaction., • Clear verbal/written communication proficiency., • Flexible and adaptable approach with a can-do attitude. But most importantly, you will be human like us. Your decisions and ways of being will be inspired by our values that have been created and defined by our people; The Courage to Question, Evolve and Be Human. Our benefits. • Competitive salary, • Bonus scheme, • Excellent travel and development opportunities, • 25 days’ holiday (Inc bank holidays and the option to buy more), • Wellbeing benefits (cash plan and an Employee Assistance Programme), • Free nights in our properties, • Recognition schemes, • Pension (the tax efficient way), • Sick pay, • Other benefits tailored to you Our natural habitat. We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. Not many Londoners live in the Square Mile, but for the duration of your stay, you can do just that. Mansion House station is minutes away and if you’re working in The City, the Bank of England and offices such as Deloitte and Accenture are on the doorstep. You’ll also have a whole host of restaurants and bars to choose from, and across the river, the South Bank and Borough Market to explore too. The Shard is nearby for sky-high dining, as is the Barbican for a spot of culture at the weekend. About edyn. Here at edyn, we believe travel should be a rich journey of discovery. Our brands – Cove, Locke and SACO – offer soulful hospitality firmly rooted in their local neighbourhoods. Together, we’re creating sanctuaries for free-thinking urbanites across Europe. About Cove. Unlike other hotels, we’re not into labels. We’re into living. Cove offers guests a space like no other – carefully designed, uncluttered apartments that allow each person to make the most of every moment, and every mode. These day’s it’s not about clocking in then logging off, presenting then partying, or even weekdays and weekends. It’s about undivided, seamless living. Flowing from one mode to the next without interrupting. Working comfortably. Living efficiently. Blurring borders and being together, but with enough space for our guests. Work/life balance has changed, and we’re here for the future. Diversity, Equity, and Inclusion Statement edyn’s Purpose is to build brands designed around Soulful Hospitality -we create sanctuaries where free thinkers can nourish and enliven their souls. This is only possible if the growth of our company is centred around a deep respect for humanity. Everyone at edyn should feel free and safe to express their ideas, state their opinions and share their lived experiences in an environment of openness, tolerance, and curiosity. This principle sits at the heart of our approach to improving diversity and inclusion. We have established goals and supporting commitments which will help us ensure that everyone in edyn feels a sense of belonging, regardless of their background or identity. We are on a DEI journey that we have yet to complete, and we acknowledge our failures or weaknesses as we discover them. Our principle & goals are clear, and we travel together to seek to drive change, evolve ourselves and the edyn community.

    Immediate start!
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  • Recruitment Manager
    Recruitment Manager
    5 days ago
    Full-time
    Bethnal Green, Tower Hamlets

    Recruitment Manager Yard Sale Pizza Yard Sale Pizza is a growing and successful independent hospitality business currently with 16 locations based across London and plenty more on the way! We're now looking for a Recruitment Manager to join our People Team! This role is all about driving a brilliant recruitment experience from start to finish, especially as we grow, so we're looking for someone who is proactive, people-focused and takes real pride in the quality of their work. You'll be a supportive presence for our shops and wider team, showing up both in person and virtually and you'll play a huge part in creating an amazing hiring journey for every single candidate! We're looking for someone who brings great energy, puts in the hard work and never cuts corners on quality. Someone who builds relationships with ease, communicates with confidence, keeps standards sky-high and helps us find the kind of people who make Yard Sale Pizza what it is and who will help shape our newest shops from day one! What will I be doing? • Supporting the full recruitment cycle across all shop and management roles with a particular focus on staffing new site openings and ensuring each new shop launches with a brilliant team in place!, • Building strong talent pipelines through proactive sourcing, headhunting, outreach and networking., • Conducting thorough screening of candidates, including telephone, virtual and face-to-face interviews, to ensure only the best progress through the process!, • Assisting shop managers with interviewing, shortlisting and selecting the best candidates., • Liaising with managers to schedule interviews and ensure smooth coordination across teams., • Conducting right-to-work and other pre-employment checks to ensure compliance., • Supporting onboarding to help new hires settle in quickly and confidently, especially crucial during new shop launches!, • Keeping recruitment data tidy and up to date and assisting with hiring reports., • Ensuring every candidate receives the best possible hiring experience, so good that they'll want to refer all their friends!, • Checking in regularly with shop teams to understand their staffing needs and challenges and staying ahead of resourcing demands as we prepare for new openings. We are looking for someone who: • Has previous experience as a Recruitment Manager, ideally in hospitality!, • Is a great communicator whether on the phone, over email or face-to-face., • Is organised, dependable and great at juggling multiple pipelines at once, especially when working at pace during new shop opening periods., • Works well at pace but never lets quality drop., • Is passionate about culture-first hiring and choosing people who make teams stronger., • Has experience with recruitment platforms, scheduling tools and ATS systems (bonus points if you've used Harri!), • Works brilliantly with others, someone who shops genuinely enjoy collaborating with., • Brings a great vibe to the team! Someone who is approachable, supportive and positive! This is a hybrid role, a mixture of working from home as well as attending meetings which may take place in the London-based shops, we expect regular presence in the shops to get to know our people and live the YSP values! We're offering a competitive salary based on a 45-hour contract with 28 days holiday and Christmas closure! Benefits include cycle to work scheme, tech scheme, company pension, access to our Wellbeing Hub through Hospitality Action. Free pizza across all of our locations during your working hours and brilliant discounts for family and friends in all restaurants and online merchandise. If you want to help build brilliant teams and be part of our fast growing, pizza-loving company then we can't wait to hear from you! How to apply: Send your CV and a cover letter telling us why you'd be the perfect fit to

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