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Join the leadership team at Antal International, a prestigious and forward-thinking recruitment network, specialising in providing global recruitment solutions. If you have entrepreneurial aspirations and dream of launching your own business one day, this could be your golden opportunity. About Us Founded in 1993, Antal International is a leading executive recruitment firm headquartered in the UK. Our global presence spans across 130+ countries. The Opportunity For the past 30 years, Antal has been fuelling the entrepreneurial passions of potential business owners. Professionals like yourself, from around the world, have utilized our support to establish and run successful recruitment enterprises. With our proven business model and practices, you can monetise your commercial knowledge and black book of contacts. All whilst managing your own lucrative recruitment firm and enjoying significant financial rewards, regardless of prior recruitment experience! The Criteria • Background – A minimum of 5 to 10 years of corporate experience, • Commitment to full-time engagement, • Willingness to network & engage with clients directly, • Eagerness to learn and grow with a positive mindset, • A "can-do" attitude essential for a fulfilling entrepreneurial journey The Perks • Join an esteemed international brand with a solid reputation, • Gain entry to over three decades of intellectual property (IP)., • With more than 1.5 million website visitors and over 780,000 candidate registrations in 2023, you can optimize your ability to attract both clients and candidates to your business., • Complete transparency and access to our extensive database of global clients, totalling over 60,000 records., • Connect with a global network of supportive, like-minded individuals, fostering collaboration and business opportunities, • Unlock unlimited earning potential generating substantial revenues of over 120,000 in the first TWELVE MONTHS and achieving work-life balance, • Continuously benefit from support in Training, PR & Marketing,, • Capitalise on Brand Exposure: Showcase yourself, your office, and your expertise to our social media community (with over 850,000 followers on LinkedIn), • In-depth onboarding and training on the renowned and proven Antal Recruitment Methodology, • Continual Personal development with access to interactive online learning modules led by instructors: Permanent access to training and development resources through the Antal Intranet platform., • Assistance with Office Setup and IT Infrastructure: Guidance on establishing your office and meeting IT and telecommunication needs and continuous access to a library of IT resources via the Intranet., • Peer Support Network: Regular Collaborative sessions with offices specializing in various disciplines (such as Finance, Logistics, IT, Sales and Marketing, and Engineering) to discuss clients, and market trends, exchange ideas, offer advice, and share and explore business opportunities together., • Promote your business and benefit by using a leading-edge chatbot to communicate with clients and candidates, seamlessly integrated across every page of Antal.com., • Benefit from networking opportunities through participation in the Annual Global Conference, which brings together offices from around the world., • Enjoy remote work, flexibility, and autonomy WE provide comprehensive training on all the core pillars of International Recruitment and further ongoing support. Take charge of creating and launching your firm, with operational management guidance provided by our experienced team. YOU bring your industry expertise and network, and WE equip you with everything you need to excel in recruitment and entrepreneurship. Our winning combination includes providing all the tools, resources, coaching, business support, and marketing strategies. Apply NOW to explore this opportunity further and embark on the path to business ownership.

Job Title: Network Operations Center (NOC) Engineer / IT Support Specialist Location: Belfast - Fully Onsite Job Type: Full-Time About the Role We are seeking a highly skilled and customer-focused NOC Engineer to act as the first point of escalation for customer calls and ensure seamless network operations. You will play a critical role in managing and resolving faults and service requests promptly while maintaining excellent communication with customers and internal teams. Key Responsibilities • Serve as the first escalation point for customer calls, providing expert support and guidance., • Log, manage, and resolve faults and service requests via Remedy, achieving over 95% resolution at first touch., • Work diligently within strict SLAs to ensure timely fault resolution., • Maintain accurate and detailed shift handovers, ensuring all support tickets are current and comprehensive., • Keep customers informed throughout the entire fault lifecycle, delivering clear and timely updates., • Configure and troubleshoot a range of network devices including Cisco, Juniper, Adtran switches, routers, DSLAMs, modems, and other IT systems., • Manage circuit faults across multiple technologies such as ADSL, SDSL, Ethernet, NGA, MPF, and SMPF., • Liaise effectively with third-party engineers and suppliers to facilitate issue resolution., • Support field engineers remotely with device configurations and link diagnostics., • Monitor network health and performance using SolarWinds to proactively identify and resolve issues. What We Are Looking For • Proven experience working in IT Helpdesk or Network Operations Center (NOC) environments., • Strong troubleshooting and problem-solving skills in IT and networking, with the ability to escalate appropriately., • Solid background in enterprise network support, preferably holding CCNA certification or equivalent experience., • Experience supporting Windows OS and server environments., • Familiarity with working alongside third-party suppliers and managing escalations efficiently., • Understanding of ITIL service management principles and strict SLA adherence., • Exceptional attention to detail and ability to perform under pressure., • Excellent communication and customer service skills, with a customer-first mindset., • Eligible for Security Clearance., • Ability to foster respectful, collaborative relationships and contribute openly to team success. Join our team and be part of a dynamic environment where your technical expertise and dedication to customer service will directly impact our network reliability and customer satisfaction!

This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and C

Please see our website for our full diversity statement. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format.

For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment. Ensure high availability and security of network systems in line with best practice. Apply now to speak with VIQU IT in confidence.