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Service Delivery / Customer Support Manager. When ERP software sits at the heart of a business, customer service isn’t a function – it’s a promise. Service Delivery / Customer Support Manager.

Delivery Analyst / Delivery Manager North Lincolnshire - £44K + excellent benefits (Hybrid - easily commutable from Hull, Grimsby, Scunthorpe) Are you someone who loves being right at the centre of delivery? Making sure change actually happens, teams stay on track, and requirements are crys

Service Delivery Manager - Oracle Cloud. Own ITIL-aligned service delivery (Incident, Problem, Change, Request, Knowledge, CSI). Accountable for the end-to-end operational delivery of a secure, business-critical Oracle Fusion platform.

As a Service Manager, you will be part of an established service management team responsible for the day to day operation of business as usual support services. In addition, you will analyse operational data and metrics contributing to the problem management process to identify trends, anomalies, an

Service Delivery Manager (ERP) Location: UK (remote with about 5 days a month travel to clients/office) Works closely with: Product Managers, Delivery/Projects, Support, Development, Leadership Team to £60,000 base (DOE) + performance bonus (5% - 20%) This role is support manager overseeing

Must Have skills: ITIL, Managed Services, End User IT Services, Team and Client Management. IT experience with 3–5+ years in a Service Delivery or EUC leadership role. Lead service improvement plans (SIPs) and continuous service maturity initiatives.

IT Service Delivery Manager page is loaded## IT Service Delivery Managerlocations: Londontime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR1001316When you join EDF Trading, you’ll become part of a diverse international team of experts who challenge conventional ideas, t

Whether it’s great training and development, mobility opportunities or corporate responsibility volunteering activities – you’ll gain a wealth of experiences on which to build a rewarding career. Minimum of 7 years’ service delivery management experience working within an IT Support/Managed

Senior Legal IT Recruitment Consultant (Delivering high calibre IT talent to leading law firms on permanent and interim bases) - IT Service Manager. A fantastic opportunity has arisen for an IT Service Manager to join a London based law global firm on a permanent basis. Own the end-to-end delivery a

Strong commercial experience as a Delivery Manager, Programme Manager or Project Manager. You’ll be trusted to lead in ambiguity, manage risk and dependency across programmes, and bring clarity to high-risk or high-complexity situations. To apply for this Senior Delivery Manager role, please send

A global fintech firm in London is seeking an IT Service Support Manager to lead a diverse IT team and deliver high-quality support to over 1,900 employees. This role also offers a competitive salary, mentorship from experienced leaders, and numerous career progression opportunities within the firm.

As our Senior IT Service Manager you will lead the safe transition from legacy systems to modern, strategic services that underpin critical digital platforms used by millions of people. You'll make sure these migrations happen smoothly, with minimal disruption to live services, and that every change

You will lead a collaborative approach with the Supply Chain Operations Manager and Additional Works Manager to ensure all contracted activities are delivered to the highest standards. Reporting to the Account Director, this role has island-wide responsibilities and is pivotal in overseeing operatio

A global insurance company in Greater London is seeking a Service Management professional to enhance IT Service Delivery. This opportunity promotes collaboration while driving high-quality service outcomes, adapting flexibly to business needs. The role involves ensuring service performance, managing

Support the Technology Service Delivery Management team to maintain a strong service relationship with business stakeholders through regular engagement, ensuring continued buy in, transparency of decision making and evangelising the continued value of the Service Delivery capabilities. Hold full res

This role offers an opportunity to work in a dynamic environment alongside innovative professionals, with a commitment to diversity and inclusion. A top-tier financial technology firm is seeking an experienced Project Manager to oversee the execution of IT solutions projects. You will lead multi-dis

As the Service Delivery & Performance Manager, you will ensure the delivery of high-quality IT services across the business. Proven experience in an IT service delivery position, with a focus on performance management. Service Delivery & Performance Manager.

Industries: Engineering Services, IT System Installation and Disposal, and IT Services and IT Consulting. We are seeking a Service Delivery Manager for a growing data centre connectivity specialist. Identify service delivery risks and proactively implement mitigation strategies.

A global finance software provider is seeking a Service Delivery Manager in Greater London. This role involves ensuring the successful delivery of services to clients and maintaining high customer satisfaction. Applicants should have a proven track record in service delivery management and strong co

We are now looking for a highly capable, service-focused Service Delivery Manager to join our UK IT Operations team and play a key role in ensuring reliable, high-quality IT services across Odevo UK. As a Service Delivery Manager, you will be responsible for overseeing the end-to-end delivery of IT

A leading global insurance company in Greater London is seeking an experienced IT Service Delivery Manager. You will drive continuous service improvement initiatives and manage relationships with internal teams and external suppliers. The ideal candidate will possess exceptional leadership skills an

This position includes competitive salary and attractive employee benefits. A renowned retail company is seeking a Workplace IT Support Lead to oversee IT support operations. In this role, you will lead a team, manage escalations, and enhance service delivery across corporate and retail environments

As the IT Service Support Manager, you will be a key leader in our IT team, responsible for ensuring the efficient, high‑quality delivery of IT support services to all 1,900+ global employees. Relationship Building: Develop strong working relationships with regional business leaders to align Servi

A global management consultancy is seeking a skilled Delivery Service Manager to lead Oracle Finance programmes across the UK. If you’re looking to advance your Oracle delivery career, apply today.

Reporting to the Global Payroll Manager – Payroll, the Enterprise Service Manager (ESM) is a strategic and hands-on position responsible for the successful planning, designing and execution of global payroll delivery without friction to Vistra clients. We have an exciting opportunity for you to jo

ONNEC has successfully achieved the Investors in Diversity Foundational Award for our commitment to equality, diversity and inclusion in the workplace. To continually review and update all processes and procedures, update documentation and ensure compliance with at all times thereby to enhance quali

A recruitment and consulting firm is seeking an experienced IT Programme Manager to oversee critical enterprise IT programmes on a remote basis, with occasional travel to Warrington. This is an exciting opportunity to join a firm that prioritizes diversity and equal opportunities. The role requires

Service Delivery Manager - Heathrow Airport - Full-Time, Nights - 42 hours per week - £40,382. Assist with inquiries and disciplinaries and grievances within the contract, ensuring all practices are followed in line with the Company Policy. To ensure high standard of customer areas and facilities a

This role offers a competitive salary, benefits, and opportunities for professional growth within a dynamic team committed to continuous learning. An international IT company is seeking a Delivery Manager in Greater London to lead IT projects. The ideal candidate should have over 6 years in IT proje

GDS Local is a specialist unit within the Service Transformation Directorate that bridges central and local government digital delivery, ensuring GDS platforms and expertise reach all levels of public service to create seamless citizen experiences. Senior Delivery Manager - Government Digital Servic

We are also committed to equity, accessible hiring practices, and creating an inclusive culture through many means including TogetHer (Women's network) and our Employee Resource Groups which include Diversity and Inclusion, Telefónica Tech Pride, Neurodiversity, ELEVATE (African and Caribbean herit

A retail company in the United Kingdom is seeking a Service Delivery Manager to oversee IT service performance and governance. Responsibilities include managing escalations, building relationships with leadership, and leading improvement initiatives. The role emphasizes strong stakeholder engagement

Ideally 5+ years experience within the IT managed services industry, with a strong track record of delivering high-quality technical support. Main Responsibilities for the successful Service Delivery Manager:. Our client is a leading UK provider of IT Support and Telecoms services, recognised for th

ERP | Unit4 | Agresso | Service Delivery | ITIL | Application Support | Team Leadership | Public Sector | Local Authority | Hybrid Working. The successful candidate will combine strong people leadership with hands-on Unit4 expertise, supporting service delivery across one or more functional modules

In this role, you will lead the IT Service Desk team, ensure high levels of customer satisfaction and efficient service resolution, while monitoring and improving service delivery processes. We are looking for an experienced and dynamic Service Delivery Manager to oversee the efficient, reliable, an

A renowned retail and service organization is seeking a strategic Service Delivery Manager to oversee the governance and performance of IT service providers. This position requires a balance of contract management, service excellence, and operational integration, particularly in retail IT operations

Supportive, ambitious team with autonomy and growth opportunities. By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. Ensuring delivery aligns with client contracts, licensing, and capability boundaries.

The postholder will work closely with the wider transformation senior leadership team with a distinct focus on service delivery to ensure our services are high quality, sustainable, commercially sound and consistently excellent for our customers. Ensure consistent, high-quality delivery across PMO a

Partner with team leads to adjust priorities and sequencing based on business needs and technical capacity. Bolder’s global technology teams, ensuring that initiatives are delivered seamlessly, efficiently, and in alignment with business priorities. High level of organisation, with the ability to

This position includes benefits such as private medical cover, paid holidays, and a competitive salary. A leading software solutions provider in Greater London seeks a Contact Manager responsible for managing service operations and client relationships. Ideal candidates will have a strong background

A healthcare organization in Greater London is seeking a Service Delivery Manager to lead clinical administrative teams across various GP sites. This role involves overseeing processes such as referrals and medical reports, while ensuring quality and efficiency. The position offers a salary ranging

Palo IT SG does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law. Your personal data will be processed for the purposes of managing Palo-IT�

Join our Agile Delivery, Scrum, and Coaching capability within a dynamic and growing technology community. This role is part of a broader digital transformation team dedicated to fostering user-centred design, critical thinking, and innovative digital service creation. Working with a leading IT Cons

Ensure seamless delivery of services to clients. Making sure that services are being seamlessly delivered to the clients of an organization. Monitor progress and track KPIs.

We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. With this in mind, we have a flexible benefits scheme where you can tailor your benefits package to suit you. We’re looking fo

You’re a dynamic IT professional with a proven track record in IT service delivery or helpdesk management, ideally within a high‑touch, fast‑paced corporate or professional services environment. An unique opportunity has arisen for an experienced IT Service Delivery Manager to join a leading g

A leading IT Reseller in the UK is seeking a proactive Service Delivery Manager to oversee IT services for enterprise clients. Candidates should have prior experience in service delivery within the IT sector and possess ITIL v4 certification. This position offers a hybrid working model with competit

A leading IT consulting firm in the UK is seeking a Service Transition Project Manager. This role requires managing cybersecurity and IT projects while balancing technical delivery and client communication. The position is part-time and offers a range of benefits including life insurance, gym discou