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In addition, you will analyse service metrics contributing to the problem management process to identify trends, anomalies, and opportunities for service improvement. As a Service Manager, you will be part of an established service management team responsible for the day to day operation of our clie

BESS Delivery & Service Manager / Engineer – Utility Scale Projects. BESS Delivery & Service Manager / Engineer (Utility Scale). Monitor system performance and coordinate troubleshooting if needed.

We’re looking for an experienced Service Delivery Manager to take ownership of live services following go-live and play a key role in strengthening and improving our service function. TBA Group is part of a multi-national group of companies and promotes a creative and dynamic work environment is l

Job Title: PFI Service Delivery Manager Location: Stoke-on-Trent (3 Sites Across Stoke) Salary: £48,000 - £50,000 + £6,000 Car Allowance + Excellent Benefits Package We are currently recruiting for an experienced PFI Service Delivery Manager to join an award-winning FM business across three sites

As our SAP Service Delivery Manager, youll take full ownership of service delivery for a single, strategic customer. Youll need to be comfortable switching between conversations with senior executives and deep operational discussions with architects and delivery teams. Youll be the customers go-to p

IT Service Delivery Manager / IT Customer Service Manager Position: Senior Service Manager (internal name) Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime +Benefits + Company Profit Share Hours: 37. The Role Working in a team of three Senior Service

Are you an innovative IT Service Manager ready to deliver high-quality services in a fast-paced and demanding environment? Join DWP Digital Channels Service Management team, where you'll support a diverse portfolio of services including the Department's digital contact centre, Strategic Video Soluti

Barchester Healthcare is looking for an experienced IT Project Manager in Greater London. This includes defining project scope, maintaining project schedules, and ensuring delivery on time and within budget. Ideal candidates should possess strong stakeholder management skills, experience with multi-

A leading financial services and healthcare technology company seeks an experienced IT Service Delivery Lead to innovate and provide exceptional client service. You will manage communication with clients, ensuring IT services meet expectations while identifying opportunities for service improvement.

National Highways is hiring a Service Delivery Manager to oversee highway asset maintenance and repair works across the North West Region. Manage local customer engagement and communication activities, providing timely feedback to address service delivery requests. Support the on‑call rota and occ

This role offers the opportunity to take real ownership of service delivery within a close-knit team and the chance to shape and improve how services are delivered across the business. Proven experience in a Service Delivery Manager or similar role within IT services. If this Service Delivery Manage

Own the day-to-day delivery and execution of Agentic AI initiatives, ensuring sprint-level progress, quality delivery, and successful deployment of AI solutions into production. Monitor team velocity, burndown, and delivery KPIs. Familiarity with LLMOps concepts and tools.

We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic

A digital transformation consulting firm in the United Kingdom is looking for an IT Service Operations Manager to oversee platform operations within a complex technology environment. The role involves leading a multi-disciplinary team, managing technical service delivery, and ensuring alignment with

A major public transport service provider in Greater London seeks a Service Delivery Senior Manager for a 12-month FTC. This role involves leading the delivery of maintenance services, overseeing multidisciplinary teams, and ensuring compliance with safety and performance standards. Candidates shoul

In this role, you will thrive in a fast-paced, customer-focused environment, delivering innovative products and services. The job offers strong career development with predominantly remote work, requiring one day per week in the office. The ideal candidate should have strong organizational skills an

Zenzero is seeking an experienced IT Project Manager to oversee and manage IT projects. The ideal candidate will possess strong project management skills and a solid understanding of IT infrastructure, ensuring timely delivery and client satisfaction. Candidates should have a degree in Computer Scie

A leading UK-based software and communications organization is seeking a Project Manager to oversee client delivery and governance in a remote role. This position offers a competitive salary of £60,000, 25 days holiday, and flexible work arrangements, requiring minimal travel. Ideal candidates will

La Fosse is seeking an experienced IT Service Operations Manager in the United Kingdom to lead platform operations and service delivery. This role involves overseeing service operations in a complex technology environment, managing a multidisciplinary team, and ensuring alignment with SLAs and KPIs.

As a Senior Service Delivery Manager at Made Tech, you will play a critical role in our mission to make public services better. Ability to manage workflows with popular ticket management tools such as ServiceNow, Jira Service Desk, Zendesk etc. Create, run and report on a service transition plan for

Flint Technology Services is looking for an Experienced Core Delivery Manager to lead telecom network and cloud transformation programmes within complex multi-vendor environments. Ensuring high-availability service delivery with zero customer impact. Managing end-to-end delivery of cloud migration,

Service Manager to act as a key contact for wholesale customers, driving service delivery and ensuring high customer satisfaction. Responsibilities include leading service projects, maintaining SLAs, and managing contractual obligations. The ideal candidate will have experience in service management

As a Senior Service Delivery Manager at Made Tech, you will play a critical role in our mission to make public services better. Create, run and report on a service transition plan for onboarding a new service into a Managed Service team. Ability to manage workflows with popular ticket management too

A leading IT Services Consultancy in Greater London is seeking a Competency Centre Manager to lead and develop consulting talent across IT Enterprise Services. Reporting to the Senior Competency Centre Manager, you will drive recruitment, manage team utilization, and foster professional development.

Experience with ITSM and observability platforms such as ServiceNow, Jira Service Management, PagerDuty, Opsgenie, or similar. Experience in IT service management or service delivery, with leadership or management role. You will be responsible for both ITSM processes (incident, problem, and change m

CGI is seeking an IT Service Manager in Central London to oversee IT service management across the Space, Defence, and Intelligence sector. The role involves defining and optimising service processes, ensuring high-quality outcomes, and managing service governance. Candidates should have proven expe

Attractive benefits include flexible working and a competitive holiday allowance. Arbuthnot Latham is seeking a Project Manager based in Greater London to deliver individual projects and workstreams aimed at enhancing their platforms. The ideal candidate will manage project delivery while ensuring a

You will work with Made Tech principals across our disciplines including data, security, engineering and strategy, as well as delivery partners to ensure business critical services are transitioned and supported with minimal risk and meet the needs of our customers. Implements processes, tools, and

A continuous improvement mindset with the ability to identify opportunities and implement positive change. Collaborating closely with senior stakeholders across Finance, Customer Services, Customer Experience, Digital, Credit Risk, and other key areas. Standard Collections Service Delivery Manager.

The position requires a bachelor's degree and over six years of experience in a similar function, with a strong grasp of ITIL practices and customer service excellence. This is a full-time opportunity with a focus on supporting customer needs 24/7. A leading global healthcare provider in the East Mi

The role offers a hybrid working model and an annual salary of up to £68,000 along with additional benefits. A well-established global business in Greater London seeks an experienced IT Project Manager to oversee software and web-based projects. You will manage various aspects of project delivery,

We’re looking for an experienced Service Delivery Manager to take ownership of live services following go‑live and play a key role in strengthening and improving our service function. Proven experience in a Service Delivery Manager or senior operational service role. We are looking to recruit a

A technology consulting firm in the UK seeks an experienced Senior Project Manager to lead IT project delivery in the Defence sector. The successful candidate will work closely with technical teams and senior stakeholders to ensure successful delivery. The role requires proven experience in managing

As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long‑term condition who opt‑in to the Disability Confident scheme, and meet the minimum criteria for our roles. Ensure that all resources are in a safe, clean and operable working condition; r

Quilter plc is seeking a Technology Delivery Centre Analyst in London to deliver high-quality IT services through efficient support and maintenance. Ideal candidates should have experience in IT Service Management and strong customer service skills. Benefits include a competitive pension scheme, pri

HM Land Registry is seeking a Senior IT Service Manager to lead an experienced team focused on service management excellence. This role involves developing team talent, overseeing governance and service improvement initiatives, and maintaining strong relationships with stakeholders. Ideal candidates

IT service management or large-scale IT service delivery. Our services are supported by a 24/7 Managed Services Operations Centre and backed by industry-leading security accreditations. Principal Service Delivery Manager, South Based.

Additional responsibilities include training and coaching team members to ensure proficiency, monitoring team member performance, documenting processes, procedures and work instructions, communicating with other key business leaders about risks, challenges and opportunities, and ensuring the support

We’re looking for an experienced Service Delivery Manager to take ownership of live services following go-live and play a key role in strengthening and improving our service function. This is an opportunity to take real ownership of live service delivery and play a key role in improving and streng

It suits someone who thrives in a fast-moving environment, communicates with clarity, and is always looking for ways to elevate service quality. You’ll also oversee the delivery of service enhancements, small change requests, and ongoing improvements—coordinating activities, communicating clearl

Design & Construction, Amazon Security Technology (EMEA) - this team sits within Amazon Web Services, but its key customer is Amazon Corporate Security. The D&C team sits within Amazon Security and owns all aspects of technical corporate security to protect people, physical and intellectual property

These opportunities are open to anyone who is a current local authority substantive competent Wholetime or On‑Call Crew Manager looking for promotion, or existing Watch Managers looking to transfer. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate numbe

A multinational investment firm is seeking a Senior Manager/Vice President to lead IT functions including the Entrata Application Service Team and End User Support in London. The role involves ensuring high availability of IT services, developing support policies, and managing a dedicated team. This

Intec Select is seeking an experienced IT Service Delivery Manager to lead and enhance IT support services in London. Key responsibilities include overseeing IT Service Desk operations, managing vendor relationships, and leading application-related projects. Flexible/hybrid working conditions and op

A leading technology service provider is seeking a Service Delivery Manager to lead IT service delivery for clients in the financial and asset management sector. Ideal candidates will have experience in service delivery management and a robust knowledge of Microsoft 365 and Azure services, contribut

Proven experience in a Service Delivery Manager or senior service operations role within software, SaaS or managed services environments. We are looking for an experienced Service Delivery Manager to own end‑to‑end service delivery for our customers within a fast‑paced fintech environment. Col

Additional responsibilities include training and coaching team members to ensure proficiency, monitoring team member performance, documenting processes, procedures and work instructions, communicating with other key business leaders about risks, challenges and opportunities, and ensuring the support