It service desk jobs in CleckheatonCreate job alerts

Senior Service Desk Technician - MSP \n Huddersfield | On-site \n £30,000-£35,000 DoE + Benefits \n A well-established and growing MSP based in Huddersfield is looking for a technically strong and client-focused Senior Service Desk Technician to join their close-knit service desk team of 5. This is a great opportunity for someone with solid 2nd/3rd line experience who wants real variety, ownership of complex tickets, and a genuine route to develop within a stable, respected MSP. \n What You'll Be Doing: \n\n • Deliver 2nd/3rd line support resolving escalated tickets from the wider service desk.\n, • Administer and troubleshoot Windows Server environments, Active Directory, and Microsoft 365.\n, • Support and maintain Hyper-V virtualised infrastructure.\n, • Configure and manage networking equipment, with a focus on WatchGuard and Draytek firewalls.\n, • Support LAN/WAN setups, VPNs, Wi-Fi solutions, and general network infrastructure.\n, • Monitor and maintain client infrastructure via RMM platforms, including patching and backup verification.\n, • Support Anti-Virus/Anti-Malware tooling, with exposure to SentinelOne beneficial.\n, • Provide support across Windows and Mac environments (Mac exposure a bonus).\n, • Maintain accurate documentation and reporting, and mentor junior members of the service desk where needed.\n\n What You'll Bring: \n\n • Proven 2nd/3rd line experience within an MSP environment.\n, • Heavy server experience, with strong Windows Server and Hyper-V knowledge.\n, • Solid Microsoft 365 administration experience (Exchange Online, Azure, SharePoint).\n, • Strong networking knowledge - firewalls, routing, VPNs, DNS, IP, topology.\n, • Experience with WatchGuard and/or Draytek firewalls highly advantageous.\n, • Exposure to SentinelOne or similar EDR/AV platforms beneficial.\n, • Exposure to Mac OSX support beneficial.\n, • Excellent troubleshooting, communication, and organisational skills.\n, • Ability to manage own workload and prioritise effectively.\n, • Relevant certifications (Microsoft, CompTIA, WatchGuard etc) are a plus.\n\n What's on Offer: \n\n • Salary £30,000-£35,000 (depending on experience)\n, • Working hours 8:00am-5:15pm, Monday-Friday\n, • 22 days holiday + bank holidays, rising to 25 with length of service\n, • Workplace pension scheme\n, • Company-funded industry qualifications and ongoing training\n, • Free car parking, close to town centre / bus and train stations\n, • A stable, supportive team environment within an accredited, well-respected MSP\n\n Interested? Don't worry if your CV isn't up to date - please reach out to gianluca (at) circle recruitment (dot) com for a confidential chat. \n \n Windows Server, Microsoft, Office 365, Azure, IT Support, It infrastructure, service desk, MSP, IT Managed Services, 2nd line, 3rd line, huddersfield, Bradford, Wakefield, mirfield, Yorkshire \n Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment. \n \n

Service Desk Analyst \n Contract: Rolling 3 Month Contract \n Working Pattern: Full Time, On Site \n We are currently supporting an NHS organisation in Elland with the recruitment of a Service Desk Analyst on an initial 3 month contract. \n You'll join a busy IT team providing frontline support to staff across the organisation, acting as a first point of contact for technical issues and service requests. This role is fully on site and would suit someone with good customer service skills, who is comfortable working in a fast paced support environment. \n Key Responsibilities \n\n • Provide first line IT support via phone, email and ticketing system\n, • Log, update and resolve incidents and service requests in line with agreed service levels\n, • Support users with hardware, software, account access and connectivity issues\n, • Escalate more complex issues to relevant support teams where required\n, • Assist with laptop and desktop deployments, builds and device swaps\n, • Support Microsoft 365 applications including Outlook and Teams\n, • Maintain accurate records of all support activity\n, • Deliver a high level of customer service to clinical and non clinical staff\n\n Essential Experience \n\n • Strong troubleshooting and problem solving skills\n, • Excellent communication and customer service skills\n, • Ability to prioritise and manage a busy workload\n\n This is an excellent opportunity to join an established NHS digital team and provide vital support to users across the organisation on an initial 3 month engagement.

Title: AV Technical Support Engineer Location: West Yorkshire Salary: £28,000 - £35,000 per annum Hours: Full Time, Permanent - Monday to Friday \n Are you an experienced AV professional who enjoys solving technical problems but is ready for a role that offers more time behind the desk and less time travelling from site to site? \n We are recruiting on behalf of a successful specialist technology business that delivers professional AV and collaboration solutions to customers across a range of sectors. \n They're looking for an AV Technical Support Engineer to join their team and provide remote technical support, troubleshooting and guidance to customers. This is predominantly a desk based role, with occasional travel to customer sites when additional hands on support is required. \n It could be an ideal move for someone currently working as an AV Installation Engineer, AV Service Engineer, AV Field Engineer or AV Technician who has built strong technical knowledge on the tools and is now looking for a better work life balance without stepping away from the AV industry. \n What will you be doing? \n You'll become a key technical point of contact for customers, using your existing AV knowledge to diagnose issues, provide solutions and ensure systems remain operational. \n Your day to day responsibilities will include: \n\n • Providing remote technical support to customers experiencing AV and collaboration technology issues.\n, • Troubleshooting systems, identifying faults and working methodically through problems to reach effective solutions.\n, • Supporting customers with equipment, connectivity, configuration and system-related queries.\n, • Taking ownership of support cases from initial diagnosis through to resolution.\n, • Using your practical AV knowledge to understand issues that may otherwise be difficult to diagnose remotely.\n, • Working with customers to talk through technical issues clearly and confidently, sometimes supporting non-technical users.\n, • Liaising with internal technical teams, suppliers and manufacturers where further investigation or escalation is required.\n, • Maintaining accurate records of support cases, technical issues and resolutions.\n, • Carrying out proactive system checks and preventative maintenance where required.\n, • Supporting system implementations, customer onboarding and technical improvement projects.\n, • Attending customer sites on an ad-hoc basis where an issue requires additional hands-on technical support.\n\n What experience do you need? \n We're not necessarily looking for someone who has spent their career in a technical support centre. Your AV knowledge is what matters. \n You could have gained your experience through AV installation, commissioning, service, field engineering or technical support, but you'll need a good understanding of AV technology and the confidence to troubleshoot technical issues. \n Ideally, you'll have: \n\n • Previous experience working within the AV / audio visual industry.\n, • Practical experience installing, configuring, servicing or troubleshooting AV equipment and systems.\n, • The ability to understand technical issues and work logically towards a solution.\n, • Good knowledge of workplace AV and/or collaboration technology.\n, • Strong customer service and communication skills.\n, • The confidence to provide technical support remotely and talk customers through solutions.\n, • Good organisation and the ability to manage multiple support cases.\n, • A willingness to travel occasionally to customer sites when required.\n\n Why make the move? \n This is an opportunity to take the technical knowledge you've built in the AV industry and use it in a role that offers a more balanced working week. You'll still be working with interesting AV and collaboration technology and solving genuine technical challenges, but without the expectation of being permanently out on the road. \n You'll also receive: \n\n • £28,000 - £35,000 salary\n, • Monday - Friday working hours\n, • Predominantly desk-based / remote technical support\n, • Occasional ad-hoc customer site visits\n, • Exposure to a wide range of AV and collaboration technologies\n, • Ongoing technical training and development\n, • The opportunity to progress within a specialist technology business\n, • A supportive and collaborative technical team\n\n Apply now or get in touch with our team for a confidential conversation about the opportunity. \n Our Guarantee Thank you for your initial expression of interest in our available vacancy. If we have not contacted you within 5 working days of your application, please understand that the CV received and the information provided does not meet the requirements of the current vacancy. However, we will consider all applications for any available opportunity, present or future, and proactively contact you should we deem there to be a suitable match. \n We are committed to supporting equal opportunities and prohibit discrimination or harassment of any kind based on protected characteristics.

Engineering Shift Manager | Permanent Nights | Panama Shift Bradford | Food Manufacturing | 2-2-3 Panama Shift | 18:00-06:00 Competitive salary + excellent benefits Are you an experienced Engineering Manager, Engineering Team Leader or Senior Engineer ready to take ownership of an engineering function on a permanent night shift? This is an opportunity to join a large-scale, highly automated food manufacturing site in Bradford, where you'll lead an engineering team, drive reliability and help shape the way engineering operates across the night shift. This isn't simply a senior engineer role with a different job title. You'll have genuine responsibility for people, performance, maintenance standards and continuous improvement, working closely with production to keep the site running safely and efficiently. The Shift Panama shift pattern: 2-2-3 18:00-06:00 You'll work a structured permanent night shift, giving you a consistent pattern and clear ownership of the engineering operation during your shift. What You'll Own As Engineering Shift Manager, you'll lead the engineering team on shift and make sure the site has the right level of support to maintain production performance. You'll be responsible for: Leading, coaching and developing the engineering team Setting clear expectations around engineering standards and performance Supporting engineers with complex electrical and mechanical faults Driving planned and preventative maintenance performance Reducing repeat breakdowns and equipment downtime Improving reliability across a highly automated production environment Managing engineering priorities throughout the shift Working closely with production and other site functions Supporting engineering projects, equipment upgrades and capital investment Promoting a strong culture of ownership, accountability and continuous improvement Ensuring engineering activity is carried out safely and to the required food manufacturing standards You'll be expected to be visible, practical and involved. This isn't a desk-based management position. You'll be leading from the front, supporting your engineers when problems arise and making sure the team leaves the shift in a stronger position than when it started. The Environment You'll be working within a large-scale food manufacturing operation with significant automation, where engineering reliability has a direct impact on production performance. The site has the scale and resources to allow you to make meaningful improvements. You'll have the opportunity to move the engineering function away from simply reacting to breakdowns and towards a more proactive, planned and reliability-focused approach. What We're Looking For We're open to candidates from a range of engineering leadership backgrounds. You could currently be an: Engineering Manager Engineering Shift Manager Engineering Team Leader Maintenance Manager Senior Maintenance Engineer ready to step into leadership You'll ideally have: Previous engineering leadership experience within FMCG, food manufacturing, manufacturing or a similarly automated environment Strong electrical and mechanical engineering knowledge Experience leading, managing or developing engineering teams A recognised engineering qualification such as NVQ Level 3, ONC, BTEC Level 3 or equivalent Strong fault-finding and problem-solving ability Experience working in a fast-paced production environment The confidence to make decisions and prioritise effectively under pressure A practical approach to engineering leadership Knowledge of HACCP and food manufacturing standards would be advantageous Most importantly, you'll be someone who can get the best out of engineers while maintaining high engineering standards yourself. What's In It For You? Competitive salary Permanent 2-2-3 Panama night shift 18:00-06:00 6 weeks' holiday including bank holidays Excellent pension and life assurance Healthcare and digital GP support Career progression and development opportunities Staff discounts from day one Additional family and friend discount scheme Subsidised onsite canteen Free onsite parking Retail, leisure and gym discounts Long-service recognition awards Enhanced family leave benefits Why Make the Move? This is a chance to take ownership of an engineering team within a large, established manufacturing operation and make a visible difference to reliability, performance and culture. You'll have the scale, resources and backing to implement improvements rather than spending every night chasing the same breakdowns. If you're an experienced engineering leader who enjoys developing people, improving reliability and getting stuck into the engineering, this role gives you the opportunity to make that impact on a much larger operation. Engineering Shift Manager | Bradford | Permanent Nights | 2-2-3 Panama | 18:00-06:00 Apply directly or contact Jake at

A well-established and growing MSP based in Huddersfield is looking for a technically strong and client-focused Senior Service Desk Technician to join their close-knit service desk team of 5. This is a great opportunity for someone with solid 2nd/3rd line experience who wants real variety, ownership

This is a great opportunity for someone with solid 2nd/3rd line experience who wants real variety, ownership of complex tickets, and a genuine route to develop within a stable, respected MSP. A well-established and growing MSP based in Huddersfield is looking for a technically strong and client-focu

ManpowerGroup is partnering with a well-established and growing Managed Service Provider (MSP) based in Morley, Leeds, to recruit an experienced Senior IT Support Technician. If you're passionate about technology, enjoy solving a wide variety of IT challenges, and thrive in a fast-paced MSP environment, this could be the perfect next step in your career. You'll be joining a supportive team where no two days are the same, working with a broad range of clients and technologies while continuing to develop your technical expertise. Location: Morley, Leeds Hours: Monday to Friday, 8:45am - 5:15pm Fully Office Based Salary: Up to £30,000 DOE Training & Career Development Opportunities Why Join? Exposure to a diverse range of technologies and client environments Ongoing training and career development opportunities Supportive and collaborative team culture Opportunity to strengthen your cloud, networking, and infrastructure skills Varied workload where you'll genuinely make an impact The Role As a Senior IT Support Technician, you'll provide technical support to a wide range of business clients, helping to troubleshoot, resolve, and escalate IT issues where required. You'll be responsible for delivering excellent customer service while supporting technologies including Microsoft 365, Windows Server, networking infrastructure, cloud solutions, and end-user systems. Key Responsibilities Providing 2nd line technical support across desktop, server, and cloud environments Troubleshooting and resolving issues relating to Microsoft 365, Exchange, Teams, SharePoint, Azure AD, and Intune Supporting Windows Server environments Diagnosing and resolving networking issues including VLANs, routers, switches, firewalls, VPNs, and routing Managing support tickets and system alerts through the helpdesk platform Keeping customers informed with clear and professional communication throughout the resolution process Escalating more complex incidents to senior engineers when required Maintaining accurate documentation and ticket updates What We're Looking For Essential Previous experience working within a Managed Service Provider (MSP) environment Minimum 4-5 years' experience in an IT Support, Service Desk, or Infrastructure Support role Strong Microsoft 365 administration and support experience Experience supporting Windows Server environments Networking knowledge including VPNs, VLANs, switching, routing, and firewall concepts Excellent troubleshooting and problem-solving abilities Strong communication and customer service skills Ability to prioritise workload and manage multiple support requests Desirable Experience with Azure services Intune and Endpoint Management knowledge Exposure to backup and disaster recovery solutions Relevant Microsoft or networking certifications Please note: Due to the nature of the client environment, previous MSP experience is essential for this role. Interested? Apply via Manpower today or contact:Arsalan Mohammed (phone number removed) / (phone number removed) If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website

We are looking for two Service Desk Analysts, to join an established IT service desk where you will be first point of contact for technical support, providing resolution of hardware, software and network related issues as well as undertaking user administration and access related tasks. Previous exp

Are you passionate about delivering exceptional IT support and leading high-performing teams? We’re looking for an 1st Line IT Service Desk Team Lead to join our dynamic IT Services team. Proven experience in IT support, with supervisory responsibilities within a Service Desk environment. Ready to

KEY RESPONSIBILITIES · Act as first point of contact for all IT incidents and service requests · Resolve 1st and 2nd Line issues for all colleagues in a timely manner · Manage and update ticketing system, ensuring SLA’s are met · Prioritise a user-friendly culture through accessible support ·

The IT Service Desk Analyst (ITSDA) will play a crucial role in providing technical assistance and support to end-users, ensuring smooth and efficient operation of their computer systems and applications. Knowledge of remote desktop tools and IT Service Management tools would also be an advantage. Y

Seeking a Service Desk Team Leader for a forward-thinking MSP to combine technical delivery with team leadership, acting as an escalation point and mentoring engineers.

We are recruiting foran experienced IT Service Desk Analyst to join the Digital Services function of a large NHS community healthcare organisation. Previous experience working within an IT Service Desk, IT support or similar customer-focused technical support environment. Experience handling andtrou

Provides first-line IT support by handling user queries via calls, emails, and tickets, troubleshooting hardware/software/network issues, and escalating complex problems.

Business Analysis Foundation accredited by the BCS (The British Computer Society also known as the Chartered Institute of IT). Now you are qualified for an entry level data analyst position our recruitment support team will now begin collaborating with you to help you secure your first a suitable r

You’ll get the keys to our kitchen to grow your team, create our much-loved meals and make your mark as part of the UK’s leading hospitality business, Whitbread. You’ll run the kitchen day to day – managing rotas, placing food orders, leading the team through busy services, and keeping every

This opportunity includes training, support, and access to our specialised recruitment support for job roles across the UK. ITOL Recruit has over 15 years of experience supporting candidates into roles across data analysis, business intelligence, and data-driven roles. To make things easier, we offe

You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration. As a Support Worker in our Community Support and Holiday Service, you'll help adults with learning disabilities build confidence, devel

We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or from socio-economically disadvantaged backgrounds. An exciting opportunity has arisen to join our vibrant learning comm

Full-time temporary position -. Handling and storing goods and products accurately within the stockroom. An understanding of chilled food legislation and quality procedures.

In addition to the competitive salary, there are also benefits on tap – including. Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street di

You will also conduct procedural audits, manages operational incidents, and ensures all required documentation is completed within SLAs and have line management responsibilities, work closely with customer service teams, and build relationships with key stakeholders. You will have experience of inci

This role would suit a Production Supervisor or Team Leader looking for a secure, long-term position where they can develop their leadership skills and progress within a growing business. Competitive Salary + Training + Progression + Company Benefits. Monitoring production targets, quality and safet

An excellent opportunity for an experienced Conveyancer looking for greater responsibility, team leadership and the chance to play an important role within an established property department. Team Leader position within an established property department. This is a great opportunity for an experienc

Data Quality, Systems & Process ImprovementImprove the reliability, accessibility, consistency, and usability of commercial, technical, operational, and financial data. Support decisions on market development, product performance, customer profitability, pricing, forecasting, and investment opportun

What we’ll give you for this role:Remuneration & moreCompetitive salary based on skills and experience Holiday allowance of 25 days plus bank holidays Hybrid working options (office and home) Health & supportPrivate healthcare plan (including pre-existing conditions) Life assurance Employee

Annual incentive related bonus (1000 maximum bonus opportunity for the performance year)Attractive pension scheme (up to 12% company contribution)Development opportunities in line with the Resilience & Response Team Leader (Waste) progression planLife assurance cover of 4 times pensionable salary25

Support children with autism and ADHD to manage routines, transitions, and sensory sensitivities. Ability to remain calm and professional in high-pressure situations. Assist with daily living activities, including personal care, mealtimes, hygiene, and maintaining a structured routine.

In line with this commitment, Rockstar will provide reasonable accommodations to qualified job applicants with disabilities during the recruitment process in order for such applicants to be considered for the position for which they are applying, as well as to qualified employees to enable them to p

Gledholt is an enhanced community residential service providing outcome focused support for adults with learning disabilities, who may have behaviours that challenge and associated complex needs. Gledholt is operationally a nurse-led service with both service manager and head of care being qualified

If you're an experienced QC Supervisor, Quality Team Leader, Quality Supervisor or Senior Quality Inspector looking for your next move within medical devices, we'd love to hear from you. Elevation Recruitment Group are working with a growing medical device manufacturer who are looking for a QC Super

The ability to maintain documentation, undertake audits & demonstrate integrity in your role. Cygnet Hospital Bierley has a true focus on the service user and the over-riding aim of providing the best quality treatment and care possible. Cygnet Hospital Bierley provides a range of acute and low secu

This is a safety-critical role requiring strong leadership capability, technical expertise, and the ability to manage priorities within a dynamic operational environment. The role ensures that all maintenance activities are effectively planned, prioritised, and delivered safely, efficiently, and in

Sensitive and intuitive with the energy required to provide a trusting, stimulating & varied environment. Days,Nights and Weekends) making a positive difference to the lives of the people in our care at Cygnet Hospital Bierley. Offer enhanced care with a flexible learning approach for all our servi

Visit the IDEX Consulting Ltd website for further opportunities. The opportunity to work with a respected broker handling quality corporate commercial business. Ensure the team consistently delivers exceptional customer service and achieves service standards.

Who are we looking forUK Qualified lawyer with circa 8 years PQE or a similarly qualified and/or experienced professionalAround 5 years experience of drafting and negotiating contracts in the IT sectorIn-house experience or with a legal firm within the IT sectorIdeally experienced in major public pr

A snapshot of your day:Takes overall responsibility for the team’s workload and service to members Monitors the team’s performance against Service Level Agreements and client deadlines Conducts regular one-to-one discussions for all team members and undertakes formal Personal Devel

This would suit an experienced Personal Injury Solicitor who is ready to broaden their responsibilities, work on quality multi-track litigation and ultimately take the next step towards. The majority of the caseload will sit within the. This is an excellent opportunity for an ambitious litigator who

Monitor KPIs including contact rates, conversion, productivity, quality and customer outcomes. GWV Talent Solutions Limited (trading as Gerrard White Consulting and Vermelo RPO) acts as an employment agency for permanent recruitment and an employment business for the supply of temporary and contract

When you join the team at NEC Software Solutions, you are provided with the following:Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost) 25 days paid holiday with the option to buy/sell 4 x basic salary life assurance cover funded by N

For example, connecting them with employability coaches and other support agencies, helping them manage their money, signing up for benefits or to move on to a more permanent home. To be a team player with a caring and empathetic nature with a resilient, can-do attitude, able to work as part of a te

Ability to adapt to differing levels of interaction dependent upon demonstration situation Desire to deliver high quality complex demonstrations to tight deadlines Ability to support other related teams in the preparation of written proposals for the delivery Ability to support the sales team in fo

You will be responsible for the supervision of technical performance of the property claims handling team, act as a referral point, training, conduct technical audits, identify claims with financial risk or exposure and manage effectively whilst keeping up to date with all relevant, existing, and ne

You will be responsible forMain responsibility will be supporting the operations team across CE with comprehensive data analysis and identifying actions to take to improve Supply Chain KPI measurementsUsing modern database technologies Teradata and HadoopCreating documentations and presentations whi

The opportunity to work with a respected broker handling quality corporate commercial business. If you're an experienced Commercial Account Handler ready to move into leadership, or an established Team Leader looking for your next challenge, we'd love to hear from youVisit the IDEX Consulting Ltd we

You’ll need to be reliable, adaptable and able to work both independently and as part of a team, with a genuine commitment to helping people achieve their goals. Supporting appointments, activities and community access. Responding calmly and professionally to challenging situations.

Virtual GP (Doctor)24/7 healthcare support for you and your family - available anywhere and anytime You will be responsible forMain responsibility will be supporting the operations team across CE with comprehensive data analysis and identifying actions to take to improve Supply Chain KPI measurement

Located in the friendly village of Clayton in the suburbs of Bradford, Longfield House is a specialist residential service providing outcome focused care for adults with learning disabilities and associated complex needs who may have behaviours that challenge. Sensitive and intuitive with the energy