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Ready to take the next step in your IT career? Apply now and help us deliver exceptional IT services that keep our organization running smoothly. Proven experience in IT support, ideally with supervisory responsibilities. In this pivotal role, you’ll manage and mentor a team of Service Desk Analys

As a Disability Confident employer, we guarantee an interview to applicants with a disability or health condition who meet the essential criteria, where it is fair and appropriate to do so. Familiarity with ITSM tools and customer service skills. Role: IT Service Desk Analyst 2nd Line.

As our new IT Service Desk Support Engineer, you’ll bring enthusiasm for technology, curiosity for automation, and a passion for customer service to a tight-knit, high-impact team that supports Zopians across multiple sites. Take part in regular development opportunities and build your career path

We are working with our client to add to their Service Desk Team a 2nd line IT Support professional, offering support by phone and online to their Global employee base. This is an ideal opportunity for an ambitious individual to progress their career, with room to grow professionally. Experience wit

Recruitment Consultant Hybrid role Uncapped commission, no threshold, upto 50% Salary upto £45k basic Warm desks available - recruiting into tech based roles in Europe and the US Work in the highest performing team in the company where everyone bills circa £400,000 Manchester city centre offices Our Client are a leading recruitment agency dedicated to matching top tech talent with top-tier global firms. Our commitment to excellence and personalised service sets us apart, making us the preferred choice for both candidates and clients. They're not just offering a job; They're offering a pathway to becoming a first-class recruitment consultant. Joining their team means more than just settling into a careerit's an opportunity to earn a significant amount as you climb the ladder of success. They are committed to ongoing training and development for all staff irrespective of length of service. Culture: They've fostered a culture that values camaraderie and hard work in equal measure. The team is a bunch of friendly people who will make you feel at home. If you ever find yourself unsure or having a bad day, there's always someone here to support you or offer advice. Key Responsibilities: It is a warm desk as there are lots of established relationships in place. The company has been in business for circa 20 years and are well known and respected within their field. They have a real need for someone to cover the above desk and ideally you will have experience of working in recruitment. Identify and source top-tiertalent through various channels, including job boards, social media, and professional networks. Conduct thorough interviews and assessments to understand candidates' skills, experience, and career aspirations. Build and maintain strong relationships firms, tech departments, and candidates to ensure successful placements. Provide personalised career guidance and advice to candidates, helping them navigate the job market. Collaborate with clients to understand their hiring needs and culture, ensuring the perfect match between candidate and organisation. Stay updated on industry trends, market conditions, and legal developments to better serve both clients and candidates. Qualifications: Previous experience in a professional recruitmentsector. Willingness to learn about the industry and its various practice areas. Exceptional communication and interpersonal skills. Proven ability to meet and exceed recruitment targets. A passion for fostering successful, long-term professional relationships. Benefits: Competitive base wage of £45,000, with an unrivalled lucrative commission structure.that rises to 50% Comprehensive training and professional development opportunities. Access to a network of industry professionals and events. Exciting team-building activities and a collaborative work environment. TPBN1_UKTJ

Complex Care Professionals Ltd is a successful and expanding company with three branches in the Northwest. We are a forward-thinking and innovative organisation that prides itself on "simply putting people first," a principle that applies to both our staff and our clients. Job Description As a Care Coordinator at Complex Care Professionals Ltd, you will play a vital role in ensuring the delivery of high-quality, personalised care services to our clients while contributing to the growth and development of our business. Your exceptional communication skills and proactive approach to business development are essential in this dynamic and rewarding position. Key Responsibilities Uphold Core Values: Adhere to company policies and procedures, promoting diversity and equal opportunities in the workplace. (Note: Ensure adherence to company values and support an inclusive culture.) Business Development: Proactively grow your desk by maintaining and developing relationships with clients, identifying new opportunities. (Note: Growth-driven role focused on client relations and identifying business prospects.) Exceptional Communication: Liaise effectively with clients, carers, and external professionals to ensure seamless service delivery. (Note: Clear communication is key to smooth service delivery.) Recruitment: Interview and onboard high-quality care staff to maintain an excellent workforce. (Note: Recruitment will help strengthen and expand the team.) Care Planning: Facilitate new packages of care from the point of discharge. (Note: Involvement in care plans from discharge onward.) Scheduling: Plan and coordinate cover for holidays, training, and planned absences. (Note: Coordination is crucial for maintaining service coverage.) On-Call Support: Participate in the on-call out-of-hours service on a rotational basis. (Note: Includes out-of-hours responsibility on a rota.) Rota Management: Organise and optimise care worker rotas for efficiency in travel time and staff skill matching. (Note: Key part of the role involves rota optimisation.) Client & Staff Interaction: Make & answer telephone enquiries promptly and professionally, providing solutions to queries. (Note: Customer-facing, ensuring smooth communication between clients and staff.) Quality Assurance: Ensure high-quality care services are delivered to vulnerable individuals in their own homes. (Note: High standards of care must be maintained.) Staff Supervision: Conduct staff supervisions, appraisals, and performance management. (Note: Supervisory responsibilities for team development and performance tracking.) Professional Liaison: Liaise with professionals such as GPs, Commissioners, and District Nurses. (Note: Work alongside health professionals to ensure integrated care delivery.) Service Reviews: Collaborate to ensure positive user reviews are collected and actioned. (Note: Ensuring client satisfaction through regular reviews.) System Management: Maintain and update electronic rostering systems. (Note: IT systems management will be a large part of the role.) Expense Management: Ensure timely submission of travel expenses. (Note: Managing expenses will be part of the role.) Requirements Experience: Minimum of 3 years' experience in a similar role (desirable). Qualifications: Relevant qualification, such as Business Studies or Social Care (desirable). Driving Licence: Valid driving licence and access to own vehicle (desirable). Organisational Skills: Extremely well-organized with excellent planning and prioritising ability and high attention to detail. Management Experience: Management and supervisory experience (desirable). Technical Skills: Experience using scheduling/recording systems (Access People Planner & Access Care Planner desirable). Independence: Ability to work unsupervised. Administration Skills: Strong administration skills and ability to manage multiple workloads. Flexibility: Self-motivated and flexible, with a willingness to participate in an on-call system for out-of-office hours. Care Experience: Previous domiciliary care experience (desirable). Problem-Solving: Strong problem-solving skills. Communication Skills: Strong written & verbal communication skills. IT Proficiency: Knowledge of Microsoft Office applications, including Word and Excel (essential). Benefits Competitive salary. Opportunities for professional development and career progression. Supportive and inclusive work environment. Company pension scheme. Flexible working arrangements. TPBN1_UKTJ

Quality Systems Manager Food Manufacturing Greater Manchester £48,000 – £50,000 • 10% matched pension Let me guess. You're good at what you do. You know chilled. You understand short shelf life. You've rewritten HACCP more times than you care to admit. But you're stuck. Stuck in retailer red tape. Stuck fighting Production instead of partnering with them. Stuck maintaining a system instead of improving one. This isn't that. This is a site that's brought in one of the sharpest Senior Technical Managers in the industry. They've restructured properly. They've reset expectations. They've already rewritten HACCP and tightened up the QMS. Now they need someone to take ownership of it. Not to rip it apart. Not to revolutionise everything. But to evolve it. Sharpen it. Raise the bar. It's close to a blank canvas - but with a competent team in place. No firefighting culture. No Technical vs Production nonsense. Just grown-up collaboration. What's in it for you? Freedom. Real autonomy to implement ideas without being strangled by retailer governance. Progression. There's a genuine pathways to Technical Management as well as Group Technical here. Not lip service. A clear route. And your manager? Supportive. Driven. Commercially sharp. Actually available. The kind of person you'd choose to work for. What do you need? Experience as a Quality Systems Manager or Technical Services Manager in chilled, short shelf-life manufacturing. A hands-on mindset. If you prefer a desk to the factory, this isn't your role. You'll be on the factory floor. In conversations. Setting standards. Showing people what “good” looks like. If you're ready for more influence, without the politics, apply below and let's have a confidential chat. TPBN1_UKTJ

Audio Visual Field Service Engineer - providing service to client sites in the Manchester, Sheffield, Nottingham Region My client is a leading Audio-Visual integrator with a long history of innovation and excellence. Their team is composed of passionate, highly intelligent, and energetic individuals who are eager to make a difference. They provide an environment where you will be challenged and inspired daily. If you seek excitement and want to be part of something unique, we invite you to read on. Main Purpose of Position To provide proactive and reactive service and maintenance of audio-visual equipment on customer premises across the Midlands, North & West and potentially throughout Europe, and offshore. You will be responsible for the accurate diagnosis, removal, repair, testing, and implementation of all aspects of audio-visual, network, and control technologies. You will need to complete the above tasks most efficiently and effectively to ensure minimum downtime and maximum performance. As part of this role, you will service/maintain/install and/ or commission new projects/systems to high standards, on budget and on time. Key Responsibilities and Duties Diagnose and repair faults in systems at customer sites, using remote management tools when applicable and attend in person to solve if unable to fix remotely. You will ensure the final solutions maintain and/or improve the quality of the system. Provide technical remote support where required for both clients and other team members. Perform preventative maintenance of AV, network, control, and unified communications (UC) equipment on-site, ensuring systems are safe and operationally efficient. Support client presentations, conferences, and events, including setting up, operating, and breaking down AV systems, and provide system training to clients and colleagues, as necessary. Take ownership of delivering safe, high-quality service and repair work. Ensure health and safety documentation and procedures are in place and followed to protect yourself, company staff, and others. Complete and maintain accurate job records, electronic files, and customer-facing service reports, ensuring deadlines are met. Build and maintain strong client relationships, working closely with account managers to identify opportunities for additional service contracts or project work. Organise repair or shipment of faulty equipment when necessary. Ensure proper calibration and use of test equipment. Liaise with internal departments (particularly the Service Desk), clients, and third-party contractors to support seamless task and project execution. Take initiative in suggesting improvements to service delivery, efficiency, and technical methods in line with company standards. This position will provide cover (as necessary) for staff absences, periods of peak demand, and provide a service to clients requiring ad hoc and specialist support. Other duties as required or assigned by company management. To ensure mandatory compliance with information security policies, standards, and procedures. Person Specification Strong technical foundation in audio-visual systems, including but not limited to video conferencing, UC systems, digital signal processing, video systems and audio systems. Good experience and knowledge in AMX, Crestron, Medialon, Q-Sys, Alcorn McBride and other control systems, Solid IT and networking skills. Demonstrated experience in delivering exceptional customer service in high-pressure environments and managing client sensitivities with tact and professionalism. Able to work independently with minimal supervision, demonstrating strong initiative, problem-solving skills, and flexibility to adapt to varying tasks and responsibilities. Proven ability to think laterally, finding effective solutions and implementing workarounds while adhering to operational processes. Excellent communication skills, both verbal and written, with the ability to correspond with a wide variety of people, such as trades persons, executives, and designers. High level of computer literacy, including experience with case management systems and meticulous attention to detail in record-keeping. Able to carry out tasks that may involve lifting and moving equipment, with reasonable adjustments made where required. Demonstrates reliability, punctuality, and maintains a professional appearance. Full driving licence and valid passport required, with the flexibility to work on call, outside of normal business hours, or according to changing shift patterns when necessary. Ability read technical documentation and schematic diagrams. What we offer 30-38K based on experience Working from home flexibility Company vehicle + mileage Excellent opportunities for career development Investment in your learning and development Employee Recognition Scheme 23 days holiday plus bank holidays The opportunity to purchase additional holiday Health Cash Benefit Season Travel Ticket Loan Cycle to Work Scheme Tech-scheme Friendly and supportive working environment At my client, diversity, equity and inclusion (DEI) are fundamental to their mission of designing, building, and supporting innovative technology solutions that create lasting experiences where people live, work, and play. TPBN1_UKTJ

Responsibilities include but not limited to, designing and improving service desk and NOC processes, ensuring SLA compliance, coordinating with vendors like Oracle, and analysing KPIs to enable data-driven decisions and organisational success. As Service Desk Manager, you will lead a high-performing

Responsibilities include but not limited to, designing and improving service desk and NOC processes, ensuring SLA compliance, coordinating with vendors like Oracle, and analysing KPIs to enable data-driven decisions and organisational success. You will ensure service excellence using ITIL processes

This is a fantastic opportunity to lead a service desk team in a busy head office environment, delivering excellent IT support to internal users and the branch network. Contribute to the identification and mitigation of IT risks and compliance with policies, procedures, and regulatory requirements.

IT Service Desk Technician - Gloucester (on site and must be able to drive) - £30k - £33k I'm seeking an experienced IT Service Desk Technician for a public sector organisation based in Gloucestershire. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in

Senior IT Service Desk Analyst Full time, Permanent Location Onsite Glasgow with regular travel across other sites Closing date: 9 March Who we are: Were not just talking about making a difference, were making it happen. Building on our proud heritage, we have ambition to become the global leader

The succcessful IT Service Desk Engineer will be working in the following areas and will possess the below skills: O365 support and administrationSkills in Sharepoint, Azure queries, Teams, basic InTune support knowledge and experienceOutlook and email supportResponding to requests for support by lo

At World Kinect, our IT Service Desk Analysts are the frontline heroes of our global tech support team—empowering employees across continents with seamless IT experiences. Please note that by submitting an employment application you consent to World Fuel Services processing your information for th

A leading IT service provider in Solihull seeks a 3rd Line Service Desk Engineer to join their Centre of Excellence – North team. The position supports hybrid working, offers generous leave, ongoing training, and various employee benefits, fostering a collaborative and inclusive culture. Responsib

The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Team Leader and the Service Desk Specialists. The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the

A leading financial information and technology company seeks an IT Service Desk Analyst in London. The role involves delivering 1st line support across various devices and ensuring employee productivity by managing technical service requests. Fantastic opportunity to work in a fast-paced environment

A leading IT service provider in the United Kingdom seeks an IT Service Desk Analyst to offer crucial technical support and assistance to end-users in Manchester. The role encompasses diagnosing and resolving hardware and software issues while adhering to IT processes and delivering exceptional cust

Are you ready to embark on an exhilarating journey the heart of Technology and Cyber Security support? At Air IT, we’re not just excited about the future – we’re shaping it. As the first beacon of support for our clients’ IT queries, you’ll play a vital role in delivering efficient, effect

The organization is committed to equality and diversity in its hiring practices. A renowned camping organization in the United Kingdom is seeking a Service Desk Analyst to join their Technology & Change team. The ideal candidate will have relevant experience in IT support and ITIL certification.

Answer incoming calls to the Service Desk, logging and actioning in CRM following established Service Desk procedures. To deliver 2nd line technical support in a service desk environment supporting multiple clients, acting as an escalation point for other service desk engineers. Log and action all a

We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring statu

Our customer service is critical to our users and the services we provide; having a flair for customer service is an important trait to be successful in the role. We are looking for candidates with the right attitude, commitment, and desire to learn. Monitor and analyse computer system performance a

A nationwide social care provider is seeking a Senior Support IT role to supervise a small IT service desk team. The company offers opportunities for training and career development alongside an attractive benefits package, promoting a collaborative and progressive working atmosphere. This position

A leading technology company is seeking an IT Service Desk Apprentice to provide remote and in-person IT support. This role involves training in problem-solving, customer service, and IT maintenance. This apprenticeship lasts 24 months with a starting salary of £17,500, and potential for a full-tim

This role is ideal for someone with at least 1 year of experience in a Service Desk or IT support environment, who is passionate about delivering excellent customer service and resolving technical issues efficiently. Follow IT Service Desk processes, including prioritisation, SLAs, and incident mana

A leading global FinTech firm is seeking an ambitious Graduate Service Desk Analyst for a defined, entry-level contract. This role provides essential support to the Service Desk team, ensuring the accuracy of asset management and responding to business operational queries. This position is perfect f

This role offers a competitive salary and ample opportunities for professional development, making it ideal for passionate individuals ready to enhance their skills in a collaborative environment. Join a dynamic team at a leading technology company as an IT Support professional in Southampton. You'l

A leading IT solutions provider in Greater London is seeking a Service Desk Analyst for their Hospitality Team. Candidates should have 1st line IT support experience, ITIL knowledge, and excel in providing proactive customer service. The position offers generous time off, opportunities for continuou

Candidates should have at least 2 years of experience in a Service Desk environment, familiarity with Windows and Apple devices, and strong troubleshooting skills. This position requires excellent communication and is part of a diverse IT team committed to innovation and customer service. A global f

IT Service Desk Analyst - Salisbury - £35,000 - Great Opportunity!. Managing and prioritising tickets in the service desk system. IT Service Desk / Technical Support.

Join a dedicated law enforcement organization committed to protecting people and keeping communities safe by preventing crime, responding to incidents, investigating offences, engaging with local residents, and working collaboratively with partners to build trust, reduce harm, and ensure fairness an

A prominent financial services provider in the UK seeks a skilled Service Desk Analyst to deliver excellent technical support. This hybrid position offers exciting opportunities for professional growth and a supportive work environment where employees can thrive. Candidates should have over 3 years

A recruitment agency is seeking Service Desk Analysts to provide first-line IT support within a leading bank's digital strategy.

A leading technology solutions provider in the UK is looking for a Service Desk Analyst to join their skilled team. You will benefit from great career prospects, a supportive environment, and a commitment to work-life balance. The ideal candidate will be an excellent communicator who can prioritize

A leading IT services provider in Salford is seeking a proactive 1st Line Support Engineer to enhance the end-user experience while contributing to a Service Desk team. Responsibilities include diagnosing and resolving first-line support queries, managing Microsoft 365 environments, and assisting wi

At World Kinect, our IT Service Desk Analysts are the frontline heroes of our global tech support team—empowering employees across continents with seamless IT experiences. Please note that by submitting an employment application you consent to World Fuel Services processing your information for th

We celebrate your commitment with length-of-service and values recognition awards. At Ascot Lloyd, we’re proud to make a positive impact through our ESG—whether it’s volunteer days, charity partnerships, employee sponsorship funds, or fun team activities like walking challenges. Contribute to

A managed service provider in Gloucester is seeking an IT Service Desk Engineer to join their high-performing IT team. Competitive salary offered at £25,000 annually, with additional benefits including a holiday allowance and company pension. Candidates should have familiarity with SharePoint, Azur

A leading IT service provider is seeking a Service Desk Analyst to provide first-line technical support in a secure MOD environment. This position is on-site with a fixed-term contract available. Candidates should have experience in a Service Desk role, a working knowledge of ITIL processes, and be

The role requires exceptional people management skills and a deep understanding of ITIL service desk operations. Candidates should have strong technical troubleshooting skills, experience with service management tools, and ITIL Foundation certification. Responsibilities include overseeing technical

A prominent NHS Trust in the UK is searching for highly motivated individuals to provide first line IT support within its Service Delivery Centre. This role involves interpreting customer needs, troubleshooting IT issues, and ensuring excellent service delivery. Join a team dedicated to supporting h

The Employee Technology Support (ETS) team is seeking a Service Desk Analyst to deliver high quality 1st line support across Windows, Mac OS, desktops, laptops and mobile devices. You will partner with Service Specialists, Desktop Technicians and Mobile teams as the primary point of contact for all

A leading finance organization based in Bolton is searching for an IT Service Desk Team Leader to join their vibrant IT Services team. This role involves managing and mentoring a team of first line Service Desk Analysts, ensuring high-quality service delivery. We are seeking candidates with proven I

A leading financial services and technology company is seeking a Service Desk Analyst to provide high quality 1st line technical support across various platforms. This position promises an engaging work culture with opportunities for professional growth. Experience with technologies such as Cisco, S