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Our Service Managers have the overall responsibility for successful service delivery, managing service margin, and ensuring service level adherence. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual or

IT Service Capacity Manager Location: Basingstoke (At least 4 days onsite per week)Rate: £600 per day via umbrellaLength: 6 months Are you a positive individual with a creative attitude that can deliver results for the custo

A reputable recruitment agency is seeking a Service Manager to lead service delivery in a complex ICT environment in Exeter. This hybrid role requires strong ITIL-aligned governance skills and the ability to manage service performance and stakeholder engagement. Flexible working is required for two

You’re a dynamic IT professional with a proven track record in IT service delivery or helpdesk management, ideally within a high‑touch, fast‑paced corporate or professional services environment. You will work closely with the European IT Director, senior stakeholders and business partners to e

A leading IT support services provider in the UK seeks an IT Service Delivery Manager to join their service management team. The position offers a competitive salary, company profit share, and hybrid working arrangements. The ideal candidate will have over three years of experience in service delive

You’ll lead the development and ongoing management of the IT Service Catalogue, working closely with service owners and product teams to ensure services are clearly described, kept up to date, and easy for colleagues to find and request through self‑service channels. The Financial Ombudsman Serv

The ideal candidate has a strong capacity management background, deep knowledge of ITIL practices, a strong understanding of VMware infrastructure Capacity and a proven ability to manage service teams and client expectations in a dynamic environment. Holding Enhanced Government Security Accreditatio

The Senior IT Services Manager plays a leadership role within the Digital Directorate, overseeing the governance, performance and continuous improvement of core Software as a Service (SaaS) products. Engage with senior stakeholders across policy, digital and operational teams to understand service n

The ideal candidate should have comprehensive experience in IT Service Management, proactively ensuring the stability and quality of services. A government agency in the UK is seeking a Senior Service Manager to oversee service delivery and stakeholder management. Competitive salary and generous ben

As IT Service Delivery Manager you will be responsible for managing and planning the daily operational activities within the service delivery teams. We are seeking an experienced IT Service Delivery Manager to join our team who will be responsible for owning the end-to-end operational services for o

Follow us on IT Recruitment for more exciting opportunities. Monitor performance and continuously improve service quality. Know someone exceptional for this Service Delivery Manager position? Refer them and receive up to £1,000 if successful (terms apply).

Effectively plan the way services are delivered so that all activity is directly related to providing quality services and meeting the expectations of the customer (internal and external). Continually investing in global technology and services across the spectrum of distribution channels including:

The IT Service Desk Manager will be responsible for overseeing PPC’s London-based IT support desk operations, ensuring exceptional service delivery to staff across the business. We are looking for an experienced and proactive IT Service Desk Manager to join our team and lead the day‑to‑day ope

A leading government digital services provider is seeking a Senior IT Service Manager to lead complex service migrations. A competitive salary and flexible working arrangements are offered, with opportunities for professional development and a positive work culture. This role involves coordinating t

It would suit someone who has operated across multiple platforms and can balance operational stability with continuous service improvement. The role is focused on leading service delivery across a complex ICT environment, with ownership of service performance, process maturity, and stakeholder engag

This is a fantastic opportunity to join at a time of change, with the chance to make a lasting impact on how IT services are delivered and experienced. Instead, the IT Operations Service Delivery Manager role is about. IT Operations Service Delivery Manager.

This role offers opportunities to engage with various stakeholders during critical transitions. A leading Consultancy is seeking a Programme Manager to oversee complex IT Service transition programs in a hybrid role. The successful candidate will manage people-related transition activities, includin

This role requires leading the transformation of the IT organization to align with ITIL best practices, overseeing IT operations across Europe, and establishing a robust IT Service Management framework. The ideal candidate will have over 8 years of experience in IT Service Delivery and a strong back

Proven experience as an IT Service Manager or in a similar IT service management role. Familiarity with ITSM tools (e. Monitoring service performance and implementing strategies for optimizing IT operations.

Working alongside two fellow Senior Service Managers, you will form part of a well-established service management team helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. Experience in Service Delivery or IT Service Ma

As our Senior IT Service Manager you will lead the safe transition from legacy systems to modern, strategic services that underpin critical digital platforms used by millions of people. We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital. You'll make s

A global financial services provider is seeking an IT Service Continuity Manager to ensure the resilience of key technology services. The ideal candidate will have a background in IT continuity management within the finance sector, strong communication skills, and the ability to work effectively und

A global law firm is seeking an experienced IT Service Management professional to manage the transition of IT products and services. You will collaborate with various IT functions to ensure successful delivery while maintaining operational stability. The ideal candidate will possess strong project m

A leading beauty brand is seeking a Service Delivery Manager to oversee IT operations and ensure service delivery excellence. This role involves managing day-to-day IT service delivery, overseeing incident management processes, and collaborating with third-party partners. A commitment to security an

A leading news organization in Greater London is seeking an ITSM Service Manager to enhance service delivery by identifying inefficiencies and driving process improvements. The ideal candidate will have a solution-driven mindset and strong collaboration skills, with a focus on IT service management.

A managed services provider in the UK is seeking a Customer Success Manager responsible for owning customer contracts and enhancing customer satisfaction. This role involves managing relationships, conducting service reviews, and ensuring contractual commitments are met. The ideal candidate will hav

A reputable Managed Service Provider in Brighton is seeking a Service Delivery Manager to lead their IT services department. The position offers a competitive salary of GBP50,000 – GBP55,000 plus benefits in a collaborative environment. This role involves managing a team of 6 technicians while enh

We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non‑merit factor. A

A government department in the UK is looking for an Incident Manager to oversee Major IT Incidents, ensuring prompt service restoration and maintaining quality. Ideal for candidates eager to drive innovation, the position is critical for supporting over 26,000 users and ensuring IT services are avai

A growing IT services provider is seeking a Service Delivery Manager in Peterborough to lead the transformation of IT support across a national network. Ideal candidates will possess a strong background in service delivery, excellent stakeholder management skills, and the ability to thrive in ambigu

The Senior ITService Delivery Manager oversees a number of key functions within the IT department that enables the delivery of a high quality service to end users, ensuring that Service Support and Service Delivery processes are in place to meet business needs. Maintain a high performing IT Service

Familiarity with ServiceNow, Jira Service Management, or similar ITSM platforms. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disabil

A prominent recruitment agency is seeking a ServiceNow Product Manager in the UK to enhance collaboration between technology teams in a banking environment. The role involves optimizing IT service management processes, utilizing ServiceNow expertise for solution design, and leading cross-functional

A leading technology services company is looking for a skilled Service Transition & Project Manager in Greater London to oversee IT project delivery and transition activities. This role requires 8-10 years of relevant experience and provides a flexible work environment along with a comprehensive ben

A prominent government digital department is seeking a Senior IT Service Manager to lead complex service migrations of IT products. With a competitive salary of £57,946 and additional benefits including hybrid working and a generous leave package, this is an excellent opportunity to impact millions

Business critical role sitting at the heart of service delivery and service operations. IT Service Operations Manager (Contract). Proven experience in IT Service Management within complex, multi-supplier environments.

A renowned retail and service organization is seeking a strategic Service Delivery Manager to oversee the governance and performance of IT service providers. This position requires a balance of contract management, service excellence, and operational integration, particularly in retail IT operations

A proven track record in IT Service Continuity Management (ITSCM) and can demonstrate that you have worked in an ITSCM function, where you have operated an assurance / risk based managed ITSCM process and exercises. Reporting to the Head of Technology Governance, the IT Service Continuity Manager is

A leading UK financial services group is looking for an experienced IT Service Delivery Manager to join their Group Finance team. This role involves building relationships to ensure high-quality IT services, managing supplier performance to meet SLAs, and collaborating on IT projects. The ideal cand

The IT Service Delivery Manager is responsible for ensuring high-quality delivery of IT services across the organisation in line with SLAs. Support cost‑effective delivery of IT services by monitoring resource allocation and service performance. This role oversees service performance, oversees tic

A leading Government Institution are seeking a Senior IT Service Manager, responsible for service management across platforms, multiple channels and services to ensure service availability, performance and process maturity. Senior IT Service Manager - 12 Months - SC Cleared - £700 pd. Represent the

A leading debt resolution firm in the UK is seeking an IT Service & Supplier Manager to ensure high-quality delivery of technology and business services. The successful candidate will have over 3 years of experience in service delivery management within complex environments, strong ITIL knowledge, a

The ideal candidate will have a strong background in IT service management, with practical experience in ITIL and ServiceNow. A leading recruitment agency is seeking a Senior IT Service Manager to join a prestigious legal firm in London on a permanent basis. This role involves overseeing the deliver

A proven track record in IT Service Continuity Management (ITSCM) and can demonstrate that you have worked in an ITSCM function, where you have operated an assurance / risk based managed ITSCM process and exercises. Reporting to the Head of Technology Governance, the IT Service Continuity Manager is

A leading payments technology firm in the United Kingdom is seeking a Service Manager to enhance its UK rail service. The ideal candidate will have over 5 years of experience in IT Service Management and excellent communication skills. You will be part of a dynamic team promoting innovation in the r