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Our client is top legal 500 law firm based close to Ilford are currently looking for a Legal Practice Manager to join their firm. The successful candidate will immerse themselves in a dynamic environment, where a comprehensive suite of legal services is delivered with finesse. Specialising in Property, Family Law, Housing law, Employment Law, and Private Client Wills and Probate, the firm prides itself on its meticulous attention to individual and business clients alike. The firm seeks a confident professional, one who can seamlessly integrate into a bustling environment and uphold the high standards synonymous with the practice. Candidates must possess a proven track record in legal practice management, demonstrating a thorough understanding of compliance and operational excellence. A hands-on approach is essential, coupled with the ability to manage multiple tasks efficiently. This role is not merely a chance to contribute; it is a platform for the right individual to make a significant impact, ensuring the continued success of a firm that places client satisfaction and quality service at the forefront of its ethos. This is an office based role Key Responsibilities for this Legal Practice Manager role: • Oversee the day-to-day running of the firm’s offices and ensure efficient administrative operations., • Manage HR functions including staff recruitment, onboarding, training, and performance reviews., • Ensure compliance with SRA regulations, Lexcel standards, AML policies, and GDPR., • Liaise with accountants and manage office finances, budgets, and cost control measures., • Maintain and update office policies and procedures., • Provide leadership and support to fee earners and support staff., • Coordinate IT systems and liaise with third-party providers as needed., • Support partners with strategic planning and business development initiatives., • Assist in managing insurance renewals, premises, and office supplies.Requirements for this Legal Practice Manager role:, • Proven experience as a Practice Manager within a legal environment., • Strong knowledge of SRA compliance, financial management, and HR processes., • Excellent organisational, communication, and problem-solving skills., • Ability to manage multiple responsibilities across two office locations., • A proactive mindset with a strong focus on continuous improvement.For more information about this Legal Practice Manager role please contact Victoria Kemp quoting reference 37529 PLEASE CHECK YOUR EMAIL (INCLUDING SPAM FOLDER) FOR CONFIRMATION YOUR APPLICATION HAS BEEN RECEIVED. In accordance with The Conduct of Employment Agencies and Employment Businesses Regulations 2003

Service Advisor - Automotive £29,742 per annum, with an achievable £35,000 OTE Hours: 8am till 6pm | Monday-Friday Our client is a leading and successful privately owned automotive network, operating over 35 sites across London, Essex, Hertfordshire, Suffolk, Buckinghamshire, Bedfordshire and Cambridgeshire, on behalf of the industry's biggest manufacturers. With a turnover more than £500M, and over 700 staff in the UK, they now seek a Service Advisor, based in Buckhurst Hill. Take Responsibility for • To greet all customers cheerfully and attend to their requirements promptly., • To obtain and record full customer/vehicle details and accurate description of work to be carried out., • Selling products to customers, for example, brake services, number plates, fuel treatments, service plans, replacement tyres, MOT's., • To prepare both cash and account invoices., • To present cash customers with an invoice and receive payment before the vehicle is removed from the premises., • To liaise with the Foreman/Service Manager on the progress of vehicles in the Workshop., • To inform customers of any delay in completion (Complying with the Company Pledge), • To maintain the Workshop loading system., • To inform customers of any work which it has not been possible to carry out and arrange future appointment for completion., • To deal with customer queries and complaints., • In conjunction with the Service Manager ensuring "Workshop loading" utilises full labour potential., • To ensure that information required for Warranty items is recorded on the Job Card., • To liaise with Parts Department regarding parts on order for vehicles in the Workshop/Service customers/forthcoming bookings., • To file Job Cards and other documentation., • To be fully flexible so as to be able to cover a wide-ranging variety of duties which may be required of any employee of the Company at any time and in any area of the Company’s operation, as deemed necessary by the Managing Director, Finance Director, and Group After sales Director or Department Manager. Skills/ Experience/ Qualifications • Experience in the automotive industry preferred, • You must be eloquent, professional, and presentable, • Able to deal with challenging customer queries in a calm and professional manner, • Able to lead meetings and work across teams in a professional assertive manner to ensure Quality Scores improve and remain high

Service Advisor - Automotive £29,742 per annum, with an achievable £35,000 OTE Hours: 8am till 6pm | Monday-Friday Our client is a leading and successful privately owned automotive network, operating over 35 sites across London, Essex, Hertfordshire, Suffolk, Buckinghamshire, Bedfordshire and Cambridgeshire, on behalf of the industry's biggest manufacturers. With a turnover more than £500M, and over 700 staff in the UK, they now seek a Service Advisor, based in Buckhurst Hill. Take Responsibility for • To greet all customers cheerfully and attend to their requirements promptly., • To obtain and record full customer/vehicle details and accurate description of work to be carried out., • Selling products to customers, for example, brake services, number plates, fuel treatments, service plans, replacement tyres, MOT's., • To prepare both cash and account invoices., • To present cash customers with an invoice and receive payment before the vehicle is removed from the premises., • To liaise with the Foreman/Service Manager on the progress of vehicles in the Workshop., • To inform customers of any delay in completion (Complying with the Company Pledge), • To maintain the Workshop loading system., • To inform customers of any work which it has not been possible to carry out and arrange future appointment for completion., • To deal with customer queries and complaints., • In conjunction with the Service Manager ensuring "Workshop loading" utilises full labour potential., • To ensure that information required for Warranty items is recorded on the Job Card., • To liaise with Parts Department regarding parts on order for vehicles in the Workshop/Service customers/forthcoming bookings., • To file Job Cards and other documentation., • To be fully flexible so as to be able to cover a wide-ranging variety of duties which may be required of any employee of the Company at any time and in any area of the Company’s operation, as deemed necessary by the Managing Director, Finance Director, and Group After sales Director or Department Manager. Skills/ Experience/ Qualifications • Experience in the automotive industry preferred, • You must be eloquent, professional, and presentable, • Able to deal with challenging customer queries in a calm and professional manner, • Able to lead meetings and work across teams in a professional assertive manner to ensure Quality Scores improve and remain high

Job Title: Labour Controller/ Repairs Scheduler Location: HainaultSalary: £36,000 per annum About the Role Our client, a leading Facilities Maintenance provider, is seeking a proactive and organised Labour Controller / Scheduler to join their team. This role is key in supporting the Contracts Manager and engineering teams, ensuring the efficient coordination of planned and reactive maintenance across a dedicated account. The successful candidate will act as the first point of contact for clients, managing service requests, allocating work, and ensuring all contractual response times and client expectations are consistently met. Key Responsibilities • Act as the first point of contact for client enquiries, handling calls and service requests professionally, • Log and manage reactive maintenance tasks via the in-house CAFM system, • Review outstanding jobs against contractual response times, ensuring timely action and prioritisation, • Allocate work to engineers using internal systems and client portals, • Liaise with subcontractors where required, ensuring all relevant details (response times, access, completion requirements) are clearly communicated, • Coordinate with the Contracts Manager to procure appropriate subcontractors, • Book works directly with clients in line with agreed procedures, • Arrange and submit permits to work (RAMS) where necessary, • Maintain accurate scheduling in the Engineers Planner to maximise productivity and response times, • Process engineers’ paperwork, including timesheets and job reports, ensuring accuracy and completeness, • Identify remedial works and escalate for quotation via the Contracts Manager, • Upload completion reports and relevant documentation to client portals, • Maintain accurate records on internal and client systems (e.g. Planon, Concerto, Joblogic), • Order materials and track deliveries, liaising with procurement to ensure correct job allocation, • Provide out-of-hours support on a rota basis (approx. 1 week in 6), • Support delivery of maintenance services within varying client budgets Skills & Experience Required • Strong planning and organisational skills with the ability to prioritise workload effectively, • Excellent communication skills, both written and verbal, • Proven customer service skills with a professional and approachable manner, • Good IT proficiency, including Excel and CAFM systems, • Ability to work collaboratively within a team environment, • High level of attention to detail and accuracy, • Ability to manage multiple tasks and meet deadlines under pressure, • Open, honest, and clear communication style with internal teams, clients, and subcontractors Benefits • £36,000 annual salary, • 23 days annual leave + bank holidays (rising to 25 days with service), • Birthday leave, • Pension scheme, • Life cover, • Employee Assistance Programme (24/7 support), • Ongoing training and development opportunities

Senior Outreach Worker Redbridge £16.43 per hour + £1.98 holiday pay = £18.41 per hour Temporary Contract (1-2 Months) 37.5 Hours Per Week | Monday - FridayShift Pattern: • 6:00 AM - 2:30 PM Are you passionate about supporting vulnerable people and helping individuals move away from rough sleeping? We are currently recruiting for an experienced Senior Outreach Worker to join a dedicated outreach team in Redbridge on a temporary basis.This role involves travelling across the borough to identify, engage, and support rough sleepers, helping them access accommodation and essential support services. Due to the nature of the role, candidates must be willing and able to travel during early mornings and late evenings when public transport may be limited. Key Responsibilities • Conduct street-based assessments with new rough sleepers and provide ongoing casework support., • Plan and coordinate outreach shifts using referral information and local intelligence., • Verify rough sleeping and support individuals through appropriate referral pathways., • Assist clients to access accommodation, healthcare, housing advice, day centres, benefits, and other support services., • Lead on crisis intervention and complex case management alongside the Team Manager., • Organise and participate in annual street counts and local hotspot mapping exercises., • Build and maintain effective partnerships with local authorities, statutory agencies, and voluntary sector organisations., • Support outreach initiatives including cold weather provision and rough sleeper engagement projects., • Contribute to service development in line with local and national rough sleeping strategies, including No Second Night Out., • Monitor expenditure and oversee volunteer timesheets and expenses in partnership with management.Requirements, • Previous experience working directly with rough sleepers or homeless individuals., • Knowledge of immigration and benefit entitlement issues affecting both EEA and non-EEA nationals., • Strong understanding of barriers faced by rough sleepers and available support pathways., • Experience delivering person-centred support and empowering vulnerable clients., • Knowledge of London rough sleeping services, initiatives, and the Single Service Offer approach., • Ability to assess and manage risk dynamically in challenging situations., • Strong organisational skills with the ability to manage a varied workload and competing priorities., • Excellent written and verbal communication skills, including report writing., • Competent IT skills and experience maintaining accurate records., • Experience working within a multi-agency framework and coordinating support from partner organisations., • Flexibility to work early mornings and late evenings as required.Ideal Candidate We are looking for a proactive, resilient, and compassionate professional who can build positive relationships with vulnerable individuals while working effectively under pressure. You will have a strong understanding of homelessness issues and be committed to supporting people towards sustainable, positive outcomes.Apply today to make a real difference in the lives of vulnerable people across Redbridge. Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Room Leader Key InformationLocation: Cheshunt, Hertfordshire, United Kingdom Hertfordshire EN8 9NQ Contract Type: Full-timeContract Length: PermanentSalary: £13.78 - £14.25 (£28,882.88 - £29,868.00 full time equivalent salary 40 hours per week all year round) Benefits: Birthday Off, 6 fully paid sick days, Cashback Healthcare Plan, Retail Discounts, Recognition & Reward, 50 % Childcare Discount, 24/7 Virtual GP Access, 24/7 Counselling Support, Discounted gym Membership, Personal Financial Advisor Access, Pension Discovery, Learning platform Access Join the Kindred Family – A Place to Grow, Thrive, and Make a Difference Are you passionate about early years education, supporting children's development and leading a team? At Kindred, we believe work should be more than just a job – it should be a place where you feel valued, supported, and inspired every day. Due to a new opportunity, we’re excited to welcome a Room Leader to our friendly and dedicated team in Cheshunt, Hertfordshire, United Kingdom . Whether you’re just starting out or looking for your next professional step, this role offers the chance to be part of a warm, inclusive environment where 91.71% of our team would recommend us as a great place to work. What You’ll Need Essential: Strong written and verbal communication skills Excellent organisational ability and attention to detail Provide outstanding customer service Have good time management, meeting deadlines Hold a full and relevant Early Years Level 3 Childcare Qualification or higher Desirable: Previous experience of leading a team Current paediatric first aid certificate Safeguarding and child protection training (although full training will be given) Current food hygiene certificate What You’ll Be Doing As a Room Leader, you will: To support the Manager and fellow Room Leaders to ensure the highest standards of Early Years care and education across the setting To maintain an organised, safe and stimulating room environment To keep accurate records and ensure procedures are followed within the room To help build and maintain a reputation as the setting of choice in the area for both children and employees To model and monitor best practice in accordance with regulatory guidelines To support and inspire your team of practitioners To aid with the induction of new team members, welcoming them into the Kindred family Why Join Kindred? At Kindred, we’re more than a nursery group – we’re a family. Supportive Culture – Our nurseries are built on strong relationships, teamwork, and a genuine sense of belonging.Career Development – Whether you're an apprentice or a seasoned professional, we offer clear progression pathways, structured training, and mentorship.Work-Life Balance – Enjoy structured working hours, flexible shift options, and hybrid roles (where applicable).Competitive Pay & Benefits – We regularly benchmark our salaries and offer generous benefits including bonuses, pensions, and paid leave.Award-Winning Family – Join a company that values recognition, personal growth, and team success. Our Recruitment Process Interviews: Rolling InterviewsExpected Start Date: ASAP Our process includes: • A video interview followed by a face-to-face interview with a stay and play at the nursery, • ‘Stay and Play’ session to observe you working with children *fully supervised, • Background checks, References, DBS, Qualification Verification will be carried out in accordance with our Safer Recruitment Policy Ready to Start Your Kindred Journey? To apply for the Room Leader position with us, please click the "Quick Apply" button and submit your CV and a short cover letter explaining your interest in the role. We aim to respond to all applicants within 2–5 working days. Thank you for considering a career with Kindred! As part of our commitment to safeguarding and promoting the welfare of the children in our care, the successful candidate is expected to undergo an enhanced DBS check IND 1 ROL

Job Title: Risk and Assurance ManagerSalary: £46,475 per annum Band G Level 3 - (Homebased)£48,235 per annum Band G Level 3- (Gilwell based, inclusive of Outer London Weighting)Location : Hybrid (Gilwell Park based) or Home ContractContract Type : 12 month Maternity Cover from October 1st 2026Working Hours : Full-time (35 hours per week)About The Role:This is a unique opportunity to step into a function at a pivotal moment in its development. The Risk & Assurance team has spent the past year designing and implementing TSA's Enterprise Risk Management (ERM) framework — and we're now moving into the next phase: embedding it into how the organisation really works.Our focus is shifting from building the framework to making it practical, trusted and genuinely useful. That means supporting teams and volunteers to engage with risk in a confident and proportionate way, helping leadership use risk information in decision-making, and ensuring our approach continues to evolve as we learn what works.The team culture is open, thoughtful and collaborative. We focus on being practical and proportionate, and on working with people rather than “checking up” on them. As maternity cover for the Risk & Assurance Manager, you'll play a key role in sustaining momentum and helping the organisation move from implementation to confident, consistent use of ERM.About the Ideal Candidate:This role is ideal for a professional who enjoys leading a developing function, translating risk strategy into practical action, and fostering a risk-aware culture in a volunteer-led organisation.As the Risk and Assurance Manager you will (Key Responsibilities):Lead the implementation and embedding of a refreshed ERM framework across the central Scout Association.Develop, maintain, and report on risk registers at organisational, directorate, and operational levels.Assist in planning, coordination, and reporting of assurance reviews across priority areas.Build collaborative relationships across staff and volunteers to foster a risk-aware, learning-focused culture.What we are looking forStrong analytical skills; able to gather and interpret qualitative and quantitative dataSkilled in facilitating workshops and discussions to help teams identify and manage risk.Significant experience in risk management, internal controls, or assurance roles.Benefits include:We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.28 days holiday and going up to 32 days after 2 years' service plus additional days at ChristmasFlexible working hoursWork in a way that suits you, your role and your departmentFor a full list of our benefits, click here .Closing date for applications: 11:59 pm 20th July 2026Please make sure to follow the instructions in the brief in the application pack – answering the 3 application questions clearly.Interviews will be held on 30th and 31st July or 3rd or 4th of August as virtual interviews.Strictly no agencies.The Scouts is an equal opportunities employer, and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.TPBN1_UKTJ

Company description:At Warburtons, family is at the heart of our business. Five generations'? worth of expertise that goes into making our bakery products allows us to continue a tradition of baking inherited over the past 150 years.Warburtons is the largest bakery brand in the UK, but that doesn't allow us to rest on our laurels. We are pioneers of the industry and ambitious market leaders, always seeking to challenge ourselves and convention. It is part of our philosophy to provide honest good sense on issues of health and well-being, helping the whole family to enjoy our products as part of a healthy, balanced diet, through a range of products to suit all meal occasions, lifestyles and tastes.Job description:Title: Production Shift ManagerFunction: ManufacturingContract: Full Time, Permanent 37.5 hours per weekHours: 4 on 4 off rotation, days and nightsLocation: EnfieldAre you a Team Manager within a manufacturing or production environment on top of your game, looking for a new opportunity in an FMCG role? Look no further, our Enfield Bakery is currently on the lookout for an Area Lead to join their team!Essential Ingredients Experience with Lean, Six Sigma and CI improvementsKnowledge of SAP would be beneficialPrevious experience of monitoring equipment and ensuring its compliant, ensuring issues are identified and resolved quicklyUnderstanding of site level planning activityA background of coaching and developing teams to achieve KPIs and targets, as well as developing them to be our future starsIts simple really, we deliver fresh products on time, keeping quality, safety and customer service at the forefront of every decision.As the UKs No. 1 Bakery Brand we have been baking bread since 1876. Today, we are proudly a sixth-generation family business, supplying over 18,000 retail customers from 11 bakeries and 16 depots, producing a range of over 70 products, including gluten and wheat free.We are striving to be a net zero business by 2050 and believe that we must minimise our impact on the environment, whilst making a positive impact on the society we are a part of.The Recipe Whether youre an experienced Team Leader or looking to take that next step, this is your chance to lead a team in a busy manufacturing setting at Warburtons. As an Area Lead at Warburtons, you will have a pivotal role in driving excellence, innovation, and efficiency within our manufacturing operations. Youll lead a team of dedicated individuals, oversee daily production activities, and contribute to our commitment to excellence in quality and safety.Heres just a few of the things youll be responsible for:Leadership, Not Just Management: We don't want just a manager; we want a leader. Your primary responsibility is to inspire and guide your team towards achieving their full potential. Lead by example, motivate, and create an environment where your team is empowered to excelContinuous Improvement Champion: Your role is to be the driving force behind continuous improvement initiatives. Embrace and promote Lean, Six Sigma, and Continuous Improvement methodologies to identify areas for process enhancement, waste reduction, and cost optimization. Implement these improvements, ensuring measurable and sustainable resultsOperational Excellence: Take ownership of the performance within your area and ensure it not only meets but often surpasses Key Performance Indicator (KPI) targets. Your area should be a shining example of operational excellence, and you are responsible for instilling a culture of accountability, efficiency, and quality.About UsOur Enfield Bakery and Distribution site is one of the largest bakeries in Europe! We have 5 operating plants and around 500 colleagues who work a variety of shift patterns. At Enfield we have 40 different nationalities working together, and we celebrate our One Team family values. Our site runs 363 days of the year and operates 24/7!Based in Brimsdown in North London, 15 minutes from M25, 10 minutes walk from Brimsdown overground, connected easily to Liverpool Street Station via Tottenham Hale.We produce over 4.8 million crumpets per week, which is equivalent to 800,000 packets of 6 as well as producing a variety of other products. The Home of the Giant Crumpet, did you know there are 350 holes in a standard crumpet?Extra Dough At last and by no means least, you will want to know what your breads worth:A slice of the annual profits (discretionary profit share)Family time is important to us and we know it will be to you so you have the opportunity to purchase up to an extra weeks annual leave.Award winning pension scheme with company contributions of 7%Life assuranceProducts you will love along with deals and discounts for you and the family through our Extra Dough websiteContinued investment in your personal developmentFully stocked kitchens filled with our delicious products for you to enjoy with your daily brew!Support for your health and wellbeing, including access to free physiotherapy, 24/7 access to a confidential helpline for practical advice and a comprehensive occupational health serviceWe respect and value difference. We look to create an inclusive workplace that promotes and values diversity. Companies that are diverse in age, gender identity, race, religion, sexual orientation, physical or mental ability, ethnicity, or any other aspect which makes them unique, are proven to be better companies. More importantly, creating an environment where everyone, from any background, can do their best work, is the right thing to do.TPBN1_UKTJ

We have a fantastic opportunity for an experienced Autocentre Manager to join our friendly team.The ideal applicant will have a minimum of two years relevant experience as a successful Autocentre Manager with excellent customer service skills, a desire to succeed and the ability to develop and drive a successful team. In return, our Autocentre Managers are offered exceptional earning potential, a good bonus scheme, great training and promotional opportunities and excellent working practices.We are offering a competitive salary along with an unrivaled bonus scheme. On average our branch Managers earn bonus of around £15,000 per year, some achieve £25,000 or more!Current manager bonus structure quotes:Autocentre Manager who has been with the Company for over 16 years: It is structured fairly. Definitely achievable for the right person.The key is drive. Its how you adapt yourself.You get what you put in.Autocentre Manager who has been with the Company since 2012: It is brilliant! Its a good structure, based on what you put out the door I earnt more in bonus than flat pay."We would consider applications from exceptional Workshop Controllers or Parts Advisors who have the relevant experience and aspirations to develop their careers.Our Autocentre Managers are our role models who lead and motivate their teams to achieve, and exceed, realistic targets that generates shared benefits for the branch as a whole, and ultimately ensures customer satisfaction throughout.Customer satisfaction is of paramount importance to our business and your ability to communicate effectively with our clientele will contribute to generating new and repeat business which will enhance the overall profitability and success of our (your) branch.Our Autocentre Managers are responsible for:Promoting and maintaining the Company image, acting as a brand ambassador.Delivering outstanding customer service.Maximising volume to ensure profit and financial targets are metCo-ordinating and controlling the work of Autocentre staff, offering assistance and support as requiredEnsuring the security of stock and monies, being accountable for any lossesMaintaining company house-keeping standards.Salary: Negotiable DOEHours: 48 hours per week (8.30-5.30 Mon to Fri & 8.30-5 Sat)Benefits:The Potential for up to 44 days paid leave (including bank holidays)Competitive SalaryOutstanding Bonus StructureCareer Development OpportunitiesTraining at our IMI approved Training Academies (Strood/Reading)UniformCompany DiscountNOW: Pension SchemeMr Clutch is a national Autocentre network and is recognised as the leading clutch, brake, service, cambelt and MOT provider, with over 40 Autocentres throughout the UK and we look forward to welcoming you to our successful teams!TPBN1_UKTJ

Service Desk Manager - MSP / Microsoft - North London (Hybrid)Are you the kind of Service Desk Manager who wants to build something, not just inherit a process and keep it ticking over?Were hiring a Service Desk Manager for a growing MSP in North London. This is a new role, not a replacement.The business is around 12 people today, with a service team of 6-7, and the plan is to grow properly over the next few years. Theyre currently around £1.5m revenue, with a target to double that over the next 5 years.(So this isnt just manage tickets and keep clients happy)Its more hands-on leadership, process improvement, client service, and helping shape how the service desk works as the business grows.What youll be doing:Youll be the layer between senior leadership and the technical team.Youll be:Managing the day-to-day service deskSupporting and developing engineersOwning ticket quality, SLAs, escalations and client satisfactionSpotting repeat issues and improving processesRunning 1-2-1s, reviews and engineer accountabilityHelping the team work smarter, not just harderGetting involved technically when neededBuilding better structure around service deliveryThis is an MSP, so youll need to be comfortable with pace, client variety, context switching, and people wanting things yesterday.What they care about:MSP background is important.Ideally, youll have worked in a smaller MSP, not a huge corporate environment where everything is already built for you.Theyre looking for someone who has managed, led, supervised or mentored a small technical team before. You dont need to have managed 30 people, but you do need to understand what good service desk leadership looks like.Technically, theyre mainly a Microsoft house, so experience around M365, Windows environments, support tools, RMM, ticketing systems and general MSP service delivery will all be relevant.Bonus points for Apple / Mac exposure, or some form of AI experience/adoptionBut honestly, this is as much about personality as it is technology.They want someone who can talk to people - someone who can communicate clearly with clients, engineers and leadership. Someone who brings energy, ownership and a bit of common sense.Why this is worth a look:Most MSP roles are either pure firefighting or pure ticket management.This is different.Youll be joining at a point where the business has grown enough to need structure, but is still small enough that you can genuinely influence how things work.TPBN1_UKTJ

TPS Sales ManagerWho are TPS?TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, KODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development.Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide.About the Role What will you be doing?As Sales Manager reporting to the Centre Manager, the TPS Sales Manager is responsible for managing and motivating the Parts Sales team to achieve and exceed sales targets whilst building and maintaining strong and lasting relationships with new and existing customers.Lead, manage and motivate the Parts Sales Executive Team to achieve and exceed sales targetsContinually monitor sales performance against set KPIs and take corrective action with the team to ensure KPIs and sales targets are metWith the support of the Centre Manager, plan and implement promotional activities and campaigns to enable sales targets to be metMaintain own product knowledge and awareness of competitor activityConduct regular 1:1 performance reviews to monitor the achievement of individual KPIs, and provide developmental or corrective support where requiredWith the TPS Centre Manager, ensure the sales team is motivated through creative incentive schemes and rewardsProvide and maintain an excellent level of service to customers via the teamWith the Centre management team, monitor delivery schedules to help maintain and improve service levelsConduct business with the highest level of integrity and professionalismEnsure the proper and accurate use of all business systems throughout the teamEnsure compliance with business standards and processes, financial, legal, warranty and ethical guidelinesRequirements What are we looking for?A proven track record of Sales Team management experience gained in a B2B environment and the ability to lead, manage and motivate a team of Parts Sales ExecutivesPassionate about providing a great customer service experienceA confident and capable communicator who can build strong relationships with all key stakeholders and clientsHigh degree of IT literacy and a proficient user of MS OfficeSales focussedResults orientatedA passion or interest in the automotive industry or providing great customer serviceTPBN1_UKTJ

Dual Fuel Smart Meter Engineer Are you a qualified Dual Fuel Smart Meter Engineer?Do you want to work for a supplier directly with uncapped earnings?If so, we have an opportunity for you to join the Energy supplier of the year 2025, as part of Utilitas award-winning Field services team as a Dual Fuel Smart Meter Engineer.We offer £38,993 as a base salary with an additional £330 per week for being on call (average 1 in 5 weeks).Giving you a potential OTE of £42,293 per annum.Earnings, however, do not stop there! Our industry leading Meter installation bonus will allow you to earn £25 per meter or £50 for a dual once youve Completed a minimum of 4 installs per day.Not to mention the enhanced overtime for Sunday work, so the earnings are truly unlimited.What else can we offer you?Flexibility of working25 days Annual Leave per year, plus Bank holidaysHealth Care SchemeMental Wellbeing support24/7 GP and counselling servicesWin tickets to events at Utilita sponsored arenas and football matchesPaid Volunteering Day each yearGenerous pension schemeWhat do we need from you?Smart Metering qualifications CCN1/ CMA1 and MET 1 (Or equivalent)12 months experience as a Smart Meter EngineerIn date UK Driving licence.Why apply to Utilita?As a Dual Fuel Smart Meter Engineer, you will be the face of the business installing smart meters in domestic properties; whilst championing our customer first mindset to preserve our industry leading Customer Experience.We have 4 core reasons why we are confident we are the employer for you:Workplace - For the fourth year in a row, Utilita has been recognised as one of UKs Top 50 best workplaces and we are delighted this has continued in 2025. A badge of honor, of course, but we never settle. Were more than a workplace; were a place where everyone can thrive and grow personally and professionally.Training - You will start at our award-winning training academy in Warrington, where you will receive a first-class induction, followed by mentoring, where you develop your knowledge and adapt to the Utilita way.Worklife balance We schedule an average of 4 jobs per day with an average travel time to each job of 35 minutes across the UK. We target to have your jobs planned out at least 10 weeks in advance so you can effectively plan your life outside of work and take additional work should you wish.Inclusion We strive to ensure that even with most of your day as a lone worker, we ensure you feel included and part of the wider utilita family. Whether it's a friendly check in with your manager, technical support with commissioning or someone to talk to and share how your day has been. We have someone there for you.About usFounded in 2003, Utilita Energy was created to challenge the Big 6 energy suppliers by empowering everyone with a fair and flexible service thats good for the pocket and planet.Since then, weve made it our mission to put fairness first supporting those who need it most and treating everyone equally by listening to what our customers and staff need. Plus, as the first supplier to kick start Britains smart meter revolution, our belief in smart technology means that were always evolving and looking for ways to improve our services through innovation.Utilita are also striving for sustainability, having committed to an ambitious target to become a Net Zero business by 2030, well continue to drive transformational changes while educating everyone that we can all have a big impact by making small changes.Our core values are powerful, yet simple: Fairness, Smart and Sustainability!Our employees, just like our customers come from all walks of life, and were fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.The Luxion Group comprises of the following companies Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.#LI-TW1TPBN1_UKTJ

Brilliant at leading a team? Ready for the next step in your career as an Autocentre Manager with the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme! Here at Halfords, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction. If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today! • On-target earnings up to £58,078, • Comprising a base salary of £37,459 - £44,278, • An uncapped monthly bonus scheme with average additional earnings of £13,800 per year., • 5 days a week, • Earn extra with our refer a friend scheme – T&C’s Apply. Benefits Include: 5.6 weeks’ annual leave Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores Discounts on everything from groceries, shopping, insurance, days out, restaurants and more Family & Friends Discount Events Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme Financial planning support via Wagestream - access up to 30% of your salary in advance GP Access, 364 days a year, 24 hours a day Join the Share save scheme with a 20% discount on shares Health Cash Plan – to access wellbeing services and claim back healthcare costs Pension Scheme & Life Assurance You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too. Skills and experience • Fantastic leadership and team management skills within the automotive or similar industry, • Experience delivering high customer satisfaction and displaying effective management., • Engaging and motivational, coaching-based approach to team development and able to provide in the moment training., • Experience of meeting compliance standards across Health and Safety, • Experienced with high sales turnover and managing KPI’s, • Excellent communication skills, verbally and written., • IT Proficient, with the willingness to learn in-house systems., • Good time management, • A current valid driving licence We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

30 hours per week including some weekend working Great choice, outstanding value, market leading customer service. Thats Topps Tiles. But theres more too: for example, did you know just how ambitious and fast-moving we are as a business? We are continuously investing in our organisation to give our teams the tools they need to stay ahead of the competition with exciting plans for the future. Wed love you to help us make those plans happen. What were looking for First things first: you dont need to know about tiles to work in a Topps Tile store. And you dont need to be someone who spends all their spare time DIYing. If retails your speciality and you share our passion for exceptional customer service, youll make a great Deputy Store Manager. Working alongside the Store Manager, youll inspire, manage and develop a small store team, driving sales and profitability while delivering outstanding customer service. And that outstanding service? Its something you pride yourself on. As well as making sure that your store works like clockwork and is beautifully presented, youll help team members to become product experts and give them the confidence (and know-how) to make the most of sales opportunities and build strong relationships with our retail and trade customers. That could be through coaching, training, or simply sharing what you know and your experiences. But, as Deputy Manager, its not just people wholl improve with you around; youll constantly be looking for exciting new ways to improve your store and the customer experience. By having an interest in interior design or being a creative person, you will be able to inspire our customers in their style choices using leading edge technology which really allows our customers projects to come to life. No two days are the same, one minute you could be getting creative, the next helping with our traders. Lifting tiles is part of the job as is putting away deliveries! Who you are A store customers enjoy shopping in and colleagues love working in - thats what you do brilliantly. Youve worked in retail, youve led teams and you can show us where youve exceeded sales and profit targets. But more than anything, you know the ingredients that make for magical customer experiences - and youre able to get the best out of team members to make it happen. As Deputy Manager, youre can-do, will-do, someone who rolls up their sleeves while leading by example. You do everything you can to help your team members, coaching them, supporting them, sharing advice and knowledge. Youre commercially switched on too, with business acumen to keep ahead of your competition and set your store apart. What well do for you In a culture where hard work is recognised and great results are rewarded, you can look forward to uncapped personal commission and company bonus schemes that will give you a share of our success and substantially increase your base wage. Then theres a generous staff discount, a Share Save scheme, pension and life assurance, a holiday allowance that increases with length of service and a wide range of other benefits. Were committed to promoting talent from within too, which means youll be well-supported to build a rewarding career with an individual development plan and lots of training on offer. And while youll need the flexibility to cover store opening hours including weekends, theres no evening work to worry about - and no working on Christmas Eve or Boxing Day either. We do ask that you are flexible to work in alternative locations if required. Who we are Big things are happening at Topps Tiles. As the UKs leading tile specialist selling only the very best quality on-trend products, £1 of every £3 spent in the UK domestic tile market is spent with us. We have grown to incorporate over 1,500 specialist experts and over 350 stores nationwide. This is an exciting time to join the Topps Tiles family. Were as big on career opportunities as we are on outstanding service and great value. After all, its the brilliant, friendly, knowledgeable people that make us special. Due to health and safety reasons and the nature of the work in our stores, we would invite applications from those aged 18 or over.Think you know Topps Group? Think again. Theres plenty about Topps Group that might surprise you. Like the fact that you dont need to be a DIY or tile expert to work in one of our stores or our Leicester based Support Centre. Or the fact that that were Britains largest specialist tile retailer, with more than 1,600 in-store specialists providing world class customer service to homeowners and tradespeople in over 300 stores nationwide.

Job Title: Social Worker Team Manager - Family Help Team Specialism: Social Worker - Children Location: Enfield, UK Salary: £45.20 per hour Type: Ongoing, Full Time Join an exciting opportunity as a Social Worker Team Manager within the Family Help Team in Enfield, earning £45.20 per hour. This ongoing full-time role (35 hours per week) offers the chance to lead a dedicated team within Children's Services, delivering high-quality family support and safeguarding interventions. This is an excellent role for an experienced leader looking to make a meaningful impact on children and families within a supportive and forward-thinking local authority. • Full Time: Work a consistent 35-hour week, providing stability and structure., • Hourly Pay: Earn £45.20 per hour, ensuring your expertise and leadership are well rewarded., • Locum Flexibility: Benefit from the flexibility and variety that locum work offers., • Professional Development: Gain valuable leadership experience while enhancing your management skills., • Work-Life Balance: Maintain a healthy balance between professional responsibilities and personal life., • Team Leadership: Lead and manage the Family Help Team, ensuring high standards of service delivery., • Case Oversight: Oversee complex cases including Child in Need and Child Protection Plans., • Safeguarding: Ensure effective safeguarding interventions and initiate care proceedings where required., • Multidisciplinary Working: Collaborate with partner agencies to deliver coordinated and effective support., • Supervision & Development: Provide guidance, supervision, and professional development to team members., • Performance Management: Monitor team performance and drive improvements aligned with service objectives., • Compliance: Ensure all work adheres to statutory requirements, policies, and best practice standards. Enfield offers a unique blend of vibrant community living and access to green spaces, alongside excellent transport links into Central London. With its diverse population, strong community networks, and rich history, it provides an ideal setting for professionals seeking both career progression and quality of life. #J-18808-Ljbffr

Scheduling Manager East London Office based Monday - Friday Paying up to £38K based on experience Repairs Scheduling Manager to lead and manage a centralised Scheduling function operating across multiple contracts. This role is responsible for ensuring operational resources are planned, deployed and utilised effectively to deliver a consistent, high-quality service to residents and clients. The role sits within a newly centralised scheduling model and will play a key part in embedding consistent processes, standards and performance across contracts. The Repairs Scheduling Manager will provide leadership and operational oversight to maximise productivity, meet KPIs and support contract teams in responding effectively to service demand. About You To succeed as a Repairs Scheduling Manager, you will demonstrate: Experience managing a scheduling, planning or resource coordination function. Experience within social housing repairs, maintenance, facilities management or field service environments. Understanding of reactive repairs and maintenance operations. Experience using scheduling, workforce planning or job management systems (e.g. FLS or similar platforms). Experience managing or supervising scheduling teams. Strong IT skills, including Microsoft Office / Office 365

Repairs Scheduling Manager Newham, East London (E15) Up to £38,000 per annum + Bonus Full-Time | Permanent Think Recruitment are proud to be working with a leading property services contractor to recruit an experienced Repairs Scheduling Manager to join their growing operations team in East London. This is an excellent opportunity for a scheduling professional with experience in social housing repairs, maintenance, facilities management, or field service operations to lead a centralised scheduling function across multiple contracts. You will play a key role in driving service performance, improving resource utilisation, and ensuring residents receive a high-quality repairs service. The Role As Repairs Scheduling Manager, you will be responsible for overseeing a team of schedulers and ensuring operational resources are effectively planned and deployed to meet client and resident expectations. Key responsibilities include: Leading and managing a centralised scheduling team supporting multiple contracts Planning and allocating operatives and subcontractors to maximise productivity and first-time fix performance Working closely with Contract Managers, Operations Managers, and Supervisors to align scheduling activities with operational priorities Acting as the escalation point for complex scheduling issues, service failures, and resident concerns Monitoring and reporting on KPIs, service levels, and resource utilisation Driving continuous improvement across scheduling processes and systems Implementing contingency plans during periods of high demand or operational disruption Supporting the ongoing development and embedding of a centralised scheduling model Coaching, mentoring, and developing team members to achieve consistent standards and performance About You To be considered for this position, you will ideally have: Previous experience managing a scheduling, planning, or resource coordination function Experience within social housing repairs, property maintenance, facilities management, or field service environments A strong understanding of reactive repairs and maintenance operations Experience using workforce planning, scheduling, or job management systems (such as FLS or similar) Proven experience managing or supervising scheduling teams Strong organisational and problem-solving skills Excellent communication and stakeholder management abilities Good IT skills, including Microsoft Office and Office 365 What's on Offer Salary up to £38,000 depending on experience Performance-related bonus Pension scheme Life assurance Wellbeing and employee assistance support 25 days annual leave plus bank holidays Employee perks and discounts platform Career development and progression opportunities within a growing organisationIf you would like any more information please feel free to give Deanna Bruton a call on (phone number removed) or you can email (url removed)

Customer Service Manager - Social Housing Repairs & Maintenance Full Time, Permanent Based in Hackney £38,000 - £42,000 per annum Here at Howells, we are working with a leading Social Housing Repairs & Maintenance Contractor to recruit an experienced Customer Service Manager to join their team based in Hackney. As the Customer Service Manager, you will take responsibility for the day-to-day management of the planning and scheduling function, overseeing a team of Schedulers and Call Handlers responsible for coordinating repairs and maintenance appointments across a mobile workforce. You will ensure operatives' diaries are effectively planned, resources are maximised, service levels are achieved, and key operational performance targets are met. This is a hands-on management role requiring strong leadership experience, excellent planning skills, and the ability to monitor and report on KPI performance. Key Responsibilities Manage, motivate and develop a team of Schedulers, Planners and Customer Service Advisors. Oversee the planning and scheduling of repairs and maintenance appointments for a large mobile workforce. Ensure operatives' diaries are fully optimised to maximise productivity and customer satisfaction. Monitor scheduling performance and produce regular KPI reports for senior management. Drive improvements in appointment management, productivity, right-first-time performance and overall service delivery. Manage escalated scheduling issues and customer complaints relating to repairs appointments. Work closely with operational management teams to ensure resources are effectively allocated and contractual targets are achieved.Essential Experience Previous experience within Social Housing Repairs & Maintenance is essential. Proven experience managing a scheduling/planning team within a repairs, maintenance, housing or facilities management environment. Experience overseeing operative diaries and workforce planning for a mobile workforce. Strong understanding of repairs scheduling and resource allocation. Experience producing and analysing KPI reports and using data to drive operational improvements. Demonstrable people management experience, including coaching, performance management and team development. Strong IT skills and experience using scheduling/planning systems. Excellent organisational, communication and stakeholder management skills.This is an excellent opportunity for an experienced Cusromer Service Manager looking to join a market-leading contractor and play a key role in delivering an efficient repairs service across a busy social housing contract. For more information and your chance of securing this role, please apply online today

At ORONA, we are global leaders in the design, manufacture, installation, maintenance and modernisation of lifts, escalators, moving ramps and walkways. Operating in over 100 countries, with 330,000 lifts worldwide using our technology and 2 manufacturing plants, we are proud to be Number 1 in Europe for complete lift production capacity. The Role We are looking for Service Engineers to join our Service team East London and surrounding areas. If you have a comprehensive Lift engineering background, including an NVQ 3 in Lift Engineering or equivalent we want to hear from you! Key Responsibilities Carrying out regular planned preventative maintenance and service visits Meeting agreed customer response times, building relationships with our clients Providing regular updates to the Service Supervisor/ Service Manager Problem solving and working on your own initiative What Were Looking For NVQ 3 in Lift Engineering Experience of working with Lifts Strong customer skills A clean UK Driving License Flexible Hours If you are ambitious, safety-driven, and ready to take the next step in your lift engineering career, we would love to hear from you. Why Join ORONA? We offer more than just a job we offer long-term career development within a stable and growing company. What We Offer: Attractive Salary : Competitive pay that reflects your skills and experience Generous Holiday Allowance : Enjoy 25 days of annual leave, increasing to 30 with service, and 8 public holidays Secure Future : Benefit from a pension scheme with increasing company contributions as you grow with us Peace of Mind : Life Inssurance to support you and your loved ones Health & Wellbeing : Medical Cash Back Plan to help with health costs, plus access to 24/7 GP services Family-Friendly Benefits : Enhanced leave for family-related events and emergencies Support When You Need It : Employee Assistance Programme offering confidential support for personal or work-related challenges Eye Care : Eye care vouchers to help keep your vision sharp Recognition for Longevity : Long Service Awards to celebrate your milestones with us Referral Rewards : Earn a Recruitment Referral Fee by helping us find top talent Continuous Growth : Ongoing Training & Development opportunities to support your career journey Join ORONA and be part of a company moving the world safely and efficiently every day. Requirements Requirements A clean UK Driving License Must be eligible to work in the UK TPBN1_UKTJ

Job Title: Chinese Speaking Deputy Store Manager Location: Tottenham Salary: Up to £35,000 per annum Role: Permanent – Full-Time Are you currently a Deputy Store Manager or Team Leader in food retail, catering or food service? Are you ready to take the next step in your career? We are looking for dynamic, energetic, and hands-on managers to lead thriving retail food store teams. This is an excellent opportunity to work with growing, people-focused businesses in vibrant environments. Essential: Candidates will not be considered for this role without a minimum of 2 years’ experience in store retail, food retail or restaurant management. Language Skills: Cantonese or Mandarin speaking essential. About the Role: As a Deputy Store Manager, you will be at the forefront of delivering excellent customer service and driving your team to exceed targets and expectations. You will play a key role in mentoring and inspiring your team to provide top-tier service, maintain high standards, and contribute to business growth. Key Responsibilities: Lead, mentor, and develop a diverse team of individuals, ensuring excellent performance from recruitment through to ongoing development Foster a culture of customer excellence by ensuring all staff are trained and knowledgeable about products and services Drive sales and service by managing staffing levels, stock availability, and customer satisfaction Assist the Store Manager in managing performance, setting team goals, and ensuring targets are met Work with the Store Manager to recruit and train colleagues to a high standard by sharing knowledge and skills Maintain high standards of the store’s presentation, ensuring it is the best in class Be a hands-on leader, taking responsibility for the daily operations of the store, and stepping in when necessary to support staff in key areasYou: Fluent in Cantonese or Mandarin (essential) A natural leader with the ability to inspire, coach, and motivate a team Proven experience in a fast-paced retail or food environment Results-driven with a strong work ethic and a passion for customer service A “can-do” attitude with a focus on achieving team and personal success Articulate and able to communicate effectively with team members and customers alikeIdeal Candidate: Previous experience in a retail management position or similar fast-paced environment A passion for people development, customer service, and business performance Ability to thrive under pressure, manage multiple tasks, and ensure excellent delivery A strong communicator who leads by example and delivers results Experience in managing stock inventory, including ordering and replenishmentBenefits: Career development and progression opportunities Competitive salary, store discount and free on-site parking Ongoing training and support to help you succeed in your role A dynamic and fast-paced work environment where you are encouraged to grow and achieve your potentialIf you are a passionate and driven Deputy Store Manager or Team Leader who thrives in a high-energy, customer-focused environment, APPLY NOW for immediate consideration! This role is handled by McCarthy Recruitment, an award-winning multi-sector recruiter. We are committed to unlocking your full potential and finding your perfect role. Start your journey today. Apply now or find us online: Web: McCarthy Recruitment LinkedIn: McCarthy Recruitment Facebook: McCarthyRecruitment Instagram: McCarthyrecruitment The Legal Bit: We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at privacy. If you wish to exercise your right to access, erase or restrict the processing of your data please contact us at the office and we will respond to your query

Ready to find the right role for you? Salary: Competitive plus Veolia benefits Grade: 5.1 Hours: 42.5 hours (average) per week 4 on x 4 off Days only Location: 16 Choats Road Dagenham Essex RM9 6LF When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. As a Lead Maintenance Engineer you'll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave plus bank holidays Access to our company/people's pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Lead day-to-day and shutdown maintenance activities to maximise plant throughput and minimise downtime. Coordinate workflow between two shifts, plan weekly maintenance, and allocate weekend shutdown tasks. Supervise on-shift technicians, assigning labour across PPM, process issues, and breakdowns. Plan, schedule, and organise all maintenance activities using SAP CMMS to optimise plant uptime and availability. Carry out both planned and reactive maintenance on a wide range of mechanical, electrical, and process equipment. Manage service contractors, including inductions, work permits, RAMS reviews, and compliance with safe working practices. Oversee parts identification, ordering, and repairs to support continuous operations and reduce disruption. Inspect equipment and work areas for hazards or defects, completing required documentation and reporting issues to the Maintenance Manager. What we're looking for; The successful candidate will possess a City & Guilds or NVQ level 3 in mechanical and/or electrical maintenance or a recognised formal apprenticeship with an ONC/HNC or Btech in the relevant discipline. You will have experience in process manufacturing, production industry or food manufacturing facility. The ideal candidate will have proven experience of working at a high level and fully conversant with material handling equipment, be experienced with conveyors, baling equipment, Low Voltage equipment, pumps, motors, plant auxiliaries, hydraulics, pneumatics, mechanical and optical separation, magnetic and Eddy current separation technology. Comprehensive practical experience in maintenance within a process industry preferably gained in a recycling environment, but not essential. You will be enthusiastic and a competent problem solver with a practical approach to engineering problems, be able to demonstrate an analytical approach to investigation, allied with a practical ability to resolving engineering problems. Experience in low voltage power systems, control systems and Software (DCS/SCADA/HMI/PLC), CMMS / AMMS systems would be advantageous. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive

Commercial Waste Sales Manager Location: London Borough of Hackney Working Pattern: On-Site Term: 3 Months Reporting to: Commercial Sales & Account Manager PAYE Rate: £23.87 to £26.19 per hour Umbrella Rate: £31.42 to £35.29 per hour Are you a results-driven sales professional with a passion for sustainability? The London Borough of Hackney is seeking an ambitious and highly motivated Commercial Waste Sales Manager to join our Sustainability & Environment team. This is a pivotal role dedicated to expanding our commercial waste portfolio, increasing financial turnover, and ensuring Hackney remains the provider of choice for local businesses. The Role As the Commercial Waste Sales Manager, your primary mission is to develop sales leads and secure new business both within and outside Hackney's boundaries. You will act as a consultant to local businesses, advising them on waste management solutions, recycling, and their legal responsibilities. Key Responsibilities: Driving Growth: Actively seeking out new target markets, cold calling, and converting leads into sustainable sales contracts. Relationship Management: Establishing and maintaining positive, long-term relationships with business owners to ensure service loyalty and handle contract upgrades. Operational Oversight: Managing trade and domestic crews, supervising bin movements, and ensuring high service delivery standards are met. Financial Accountability: Achieving set sales targets, managing debt collection, and pricing special collections accurately. Compliance & Enforcement: Reporting unregulated waste and assisting enforcement teams with evidence collection to ensure local environmental standards are upheld. Leadership: Mentoring junior sales staff and sharing your expertise to build a high-performing, customer-focused team. Who We Are Looking For We need a strategic thinker who can translate marketing strategies into realisable plans. You should be a "people person" with the ability to turn technical pitches into successful sales while maintaining a professional and credible image for the Council. Requirements: A proven track record of driving turnover and profitability through proactive sales. Excellent communication skills-the ability to be clear, concise, engaging, and authentic. The ability to work flexibly, including adjusting hours to meet business opening times or cover a 24-hour shift system when necessary. Knowledge (or the capacity to learn) of the Environmental Protection Act as it relates to commercial waste. A full UK driving licence. Experience in managing staff performance, setting objectives, and motivating an operational workforce. Why Join Hackney? Hackney is a place that celebrates diversity and thrives on being pioneering, open, and inclusive. By joining our Sustainability & Environment team, you will help us deliver greener services that minimize our impact on the environment while supporting a thriving local economy. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy

Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day'. We're seeking a Customer Relations Manager to help us achieve our goals. At Brookwater House, the Customer Relations Manager will lead on local networking activity in order to develop and maintain strong relationships with referral sources. Working alongside the management team, the Customer Relations Lead will ensure that occupancy and average weekly fee rates are met in line with budget expectations. Joining us at Brookwater House, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. We offer our colleagues: Competitive salary and benefits package including bonus / commission 25 days holiday plus Bank Holidays A supportive and collaborative working environment Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational health and wellbeing support services Free on-site parking Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people.What you'll be doing: We're looking for someone who can organise people, liaise with internal and external stakeholders at all levels, always leaving a positive and professional impression on our future residents and their families. Manage sales enquiries to maximise sales and occupancy of the care home. Host prospective customer visits, complete follow up calls, identifying key referral groups. Support the development of the marketing strategy to support the Group Sales Team. Develop and maintain a high profile within the local community to promote the care home. Maximise profit performance of sales to meet or exceed targets. Deal with all relevant admin such as effective budgetary controls and preparation of sales management reports. Above all, you'll be an ambassador of our brand and always show courtesy and respect to residents and relatives.If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. Could you be part of our team? The successful applicant will have: Previous sales experience working within the Care Home, Retirement Living or Healthcare sector. Sales and Customer service experience is essential in a face to face or business to customer capacity. Engaging stakeholder relationship skills Experience working with multidisciplinary teams to support project delivery. Be decisive, self-motivated, proactive, flexible, and adaptable.Join us at Brookwater House, Enfield's most stunning care home Brookwater House is a luxurious care home in Enfield, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley

Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Housekeeper to help us achieve our goals. Joining us at Brookwater House, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Our Housekeeping team ensure the supply of both clean laundry and housekeeping service throughout the home and contribute to the provision of cleaning, laundry and domestic services to the home. We offer our colleagues A competitive salary and benefits package 28 days holiday inclusive of Bank Holidays Quality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care. Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational health and wellbeing support services Everyday saving perks - Access to a wide range of retail discounts and savings Free on-site parking Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people.What you'll be doing To ensure the supply of both clean laundry and housekeeping service throughout the home and contribute to the provision of cleaning, laundry and domestic services to the home. Ensuring all areas of the care home are clean, hygienic, and well-maintained, including bedrooms, communal spaces, and bathrooms. Handling laundry and linen care with attention to residents' personal belongings. Interacting with residents, offering assistance when needed to help them feel at ease. Maintaining housekeeping supplies, reporting any shortages to the manager. Working closely with caregivers and other staff to support the overall care plan and home operations.Could you be part of our team? About You: Previous domestic experience in a similar care home setting Flexible and reliable attitude Committed to customer care and first-class service provision Basic knowledge of Health and Safety COSHH regulations Empathy and a desire to make a difference to the lives of our residents Ability to multi-task, work under pressure and on own initiative in a fast-paced environmentIf this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. About Brookwater House Brookwater House is a luxurious care home in Enfield, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley

The successful candidate will be required to work 37.5 hours per week, working Monday - Friday, 6AM - 2:30PM. Temporary cover is required for approximately 1-2 months (Possible extension due to performance) Please note: this is an outreach working role and involves travelling across the borough of Redbridge supporting clients in the community. You must be able and willing to travel at times when public transport may not be readily available. In this position, you will be expected to; - Deliver initial street-based assessments to new rough sleepers and follow-up casework to existing rough sleepers - Plan and organise street outreach shifts, based on referrals and mapping information received to identify and verify rough sleepers - Support rough sleepers by ensuring that referrals are made to relevant services and accommodation through the Pathway - Plan and organise annual street counts, conduct local mapping of hotspot areas, and compile data on the rough sleeper population - Plan shifts to enable attendance at planned meetings (with advance notice), and liaison with support agencies - Support clients to access accommodation, health services, day centres, housing advice services, and all other relevant support - Work alongside the Team manager to lead on any crisis intervention work for complex cases - Develop partnership working with a range of local and regional organisations - Contribute to service development in line with local and government strategies, such as No Second Night Out - Work with partners on outreach-focused initiatives such as local cold weather shelters and provisions, and annual street counts - Work with agencies to support voluntary return where this is the most appropriate Single Service Offer, and Immigration Enforcement where needed - Work alongside the Service Manager to monitor the service's expenditure and oversee volunteer expenses and timesheets To apply for this role, you must have; - Experience of working with rough sleepers - Knowledge of immigration and benefit entitlement issues, including both EEA and non-EEA clients - An understanding of quality customer-focused service principles, and proven ability to empower service users - Awareness of London-based and national agencies, rough sleeper initiatives, and single service offer approach - Understanding of barriers faced by rough sleepers and available support services - Understanding of planned support principles and working with vulnerable people - The ability to work under pressure, and effective schedule management - The ability to dynamically risk-assess situations - The ability to use IT applications and produce reports - The ability to work in a multiagency framework and coordinate the response of partner agencies - Flexibly to work early mornings to better identify and engage individuals rough sleeping

An established provider of housing maintenance and repair services is seeking an experienced Scheduling Manager / Team Leader to oversee operational planning accross multiple contracts. In this role, you will be responsible for coordinating scheduling operations, managing customer interactions, and ensuring effective resolution of service-related concerns. You will lead a team responsible for workforce planning and customer communications, helping to deliver a high-quality experience for residents and clients. Responsibilities • Manage the day-to-day scheduling and customer service operations., • Lead and support a team of up to 10 schedulers., • Ensure repairs and maintenance appointments are planned efficiently for field-based operatives., • Monitor service performance and implement improvements where required., • Handle escalated customer issues and oversee complaint resolution processes., • Promote excellent customer service standards across the team., • Work closely with colleagues and stakeholders across multiple locations to ensure smooth service delivery. Requirements • Proven background within housing repairs and maintenance services., • Experience overseeing workforce scheduling or resource planning functions., • Previous involvement in customer service management and complaint handling., • Strong leadership and team development abilities., • Confident user of planning, scheduling, and general IT systems., • Excellent communication and relationship-building skills., • Ability to motivate teams and drive operational performance. Package • Negotiable salary of up to £42k, • Monday - Friday 8am - 5pm, • Office Based in East London, • 23 days annual leave plus bank holiday, • Pension, medical scheme options and life assurance, • Perkbox benefits worth up to £350 per year, including discounts, perks and wellbeing support, • 1 paid volunteer day Simply apply to be considered for the role

Portfolio HR & Reward are currently recruiting for a People Operations Manager to join our client on a 12-month fixed-term contract. We are looking for a seasoned professional who can balance strategic oversight with the day-to-day delivery of a high-quality HR service. Reporting to the Head of Corporate Services, you will lead a dedicated team of three-comprising a People Operations Advisor, Assistant, and Coordinator. This role is split between Enfield (3 days) and Welwyn Garden City (1-2 days), making it an ideal move for a leader who enjoys being visible across sites and driving a consistent, high-standard employee experience. The Role As the subject matter expert for all things People Operations, you will oversee the entire employee lifecycle, ensuring that recruitment, onboarding, and offboarding processes are seamless and compliant. A significant part of your remit will involve managing complex employee relations cases, providing pragmatic guidance to managers, and ensuring risks are appropriately handled. You will also take ownership of HR data and systems, using analytics to create meaningful dashboards that help senior leadership make informed business decisions. Key Responsibilities Operations & Strategy: Developing scalable HR processes and driving continuous improvement across all systems and workflows. Employee Relations: Managing disciplinary, grievance, and performance processes while coaching managers on best practice. Policy & Governance: Maintaining and reviewing HR policies to ensure the business stays ahead of employment law and audit requirements. Reward & Benefits: Supporting the administration of reward programmes and ensuring payroll inputs and benefit enrolments are accurate. Workforce Planning: Partnering with business leaders to support organisational structuring and contingent labour governance. What you will bring We are looking for someone with at least 5 years of experience in a People Operations or HR leadership role, ideally within a fast-paced or multi-site environment. You should hold a minimum of a Level 5 CIPD qualification and possess a strong technical understanding of UK employment law. Beyond the technical skills, you will need to be a relationship-oriented problem solver who is comfortable working both strategically and operationally. If you are a proactive HR professional who enjoys professionalising services and leading a team through a 12-month assignment, I would love to discuss this with you. 45891BRR3 INDHRR The Portfolio Group are acting on behalf of our client in recruiting for this position

Ready to find the right role for you? Environmental Manager Salary: Competitive Grade: 5.1 Hours: 40 hours weekly (Weekend, Bank Holiday and out of hours working when required) Location: London, N17 0FJ What we can offer you; ● 25 days of annual leave ● Access to our company pension scheme ● Discounts on everything from groceries to well-known retailers ● Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to ● One paid days leave every year to volunteer and support your community ● Ongoing training and development opportunities, allowing you to reach your full potential ● Stream - Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & rewards. When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What you'll be doing; ● Responsible for ensuring that all allocated work is completed to the contractual ● standard on the scheduled day and time by carrying out both independent and joint formal monitoring ● Responsible for ensuring that staff including agency staff, are fully trained for their allocated duties and compliant with all relevant Health and Safety at Work regulations and work within safe systems of work, this is to be achieved by carrying out training and mentoring of staff ● Allocation of work, and allocation of staff in order to carry out the scheduled work as per the contract. ● Responsible for the safety, security and cleanliness of vehicles, plant and tools used within the street cleansing service. ● Supervise Collections operatives and teams to ensure that all work issued is completed each day to the appropriate standard, is signed off, filed and recorded ● Identify any shortfall in staff, redeploy existing staff and/or order Agency staff where appropriate and allocate accordingly. ● Liaise with drivers and crews of all vehicles on a daily basis including issuing of daily instructions, debriefs on the completion of work and progress checks using the Companies communication systems and on site spot checks ● To be familiar with and action any issues in relation to Drivers Hours via Tachos and VISION. ● Adherence to agreed Policies and Procedures ● Ensure that the disposal of waste is in compliance with statutory rules and regulations ● Carry out health & safety quality and environmental inspections, risk assessments, completing all associated documentation to be stored appropriately and briefed to staff as and when required. ● Maintain a good relationship with the public, client, customers, trade unions and Company representatives by dealing courteously with complaints and enquiries in a professional manner and in accordance with contractual targets. Attend site meetings when required ● Ensure that daily pre-start checks are carried out for all street cleansing vehicles and is evidenced by a completed per-start check sheet and that all defects are reported ensuring that any ensuing repairs/maintenance is carried out promptly What were looking for; Essential: ● Previous managerial experience ● 5 years+ experience within environmental services in either or both the public and private sector ● Full valid driving licence ● Previous experience of contact with customers and key influencers ● Organisation skills Desirable: ● Proven track record in a similar role ● Waste management experience What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: 09-07-2026 What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive

Ready to step up as an Assistant Contract Manager? We’re working with a leading maintenance contractor delivering a high-profile social housing contract—and they need a driven Assistant Contract Manager who can hit the ground running. If you’re already operating at Supervisor level or working as an Assistant Contract Manager, this is your chance to take real ownership, influence performance, and progress fast within a growing business. Roles & Responsibilities Take control of day-to-day contract delivery, ensuring KPIs, SLAs, and client expectations are smashed Manage engineers, subcontractors, and supply chain to deliver responsive and planned works efficiently Drive performance, tackle issues head-on, and implement improvements across service delivery Handle disrepairs, complaints, and operational challenges with confidence and professionalismDesired Experience 5+ years within Maintenance or Facilities Management Experience as a Supervisor, Contracts Supervisor, or Assistant Contract Manager Strong technical knowledge of construction, repairs, and compliance Relevant qualifications (HNC or above) or solid hands-on experienceKey Skills Strong leadership – able to push teams and get results Commercial awareness – understands cost, value, and performance Confident communicator – able to deal with clients and challenge where needed Proactive mindset – solutions-focused and thrives under pressureWhat’s in it for You? £55,000 – £57,500 salary + strong overall package Clear progression path into full Contract Manager role Stable, long-term contract with a reputable contractor Autonomy to make an impact and drive changeApply Now This is a standout opportunity for an ambitious Assistant Contract Manager who wants more responsibility, more influence, and faster career progression. Interviews are happening quickly—apply now or get in touch to find out more

At Warburtons, family is at the heart of our business. Five generations' worth of expertise that goes into making our bakery products allows us to continue a tradition of baking inherited over the past 150 years. Warburtons is the largest bakery brand in the UK, but that doesn't allow us to rest on our laurels. We are pioneers of the industry and ambitious market leaders, always seeking to challenge ourselves and convention. It is part of our philosophy to provide honest good sense on issues of health and well-being, helping the whole family to enjoy our products as part of a healthy, balanced diet, through a range of products to suit all meal occasions, lifestyles and tastes. Title: Production Shift Manager Function: Manufacturing Contract: Full Time, Permanent 37.5 hours per week Hours: 4 on 4 off rotation, days and nights Location: Enfield Are you a Team Manager within a manufacturing or production environment on top of your game, looking for a new opportunity in an FMCG role? Look no further, our Enfield Bakery is currently on the lookout for an Area Lead to join their team! Essential Ingredients Experience with Lean, Six Sigma and CI improvements Knowledge of SAP would be beneficial Previous experience of monitoring equipment and ensuring it’s compliant, ensuring issues are identified and resolved quickly Understanding of site level planning activity A background of coaching and developing teams to achieve KPI’s and targets, as well as developing them to be our future stars It’s simple really, we deliver fresh products on time, keeping quality, safety and customer service at the forefront of every decision. As ‘the UK’s No. 1 Bakery Brand’ we have been baking bread since 1876. Today, we are proudly a sixth-generation family business, supplying over 18,000 retail customers from 11 bakeries and 16 depots, producing a range of over 70 products, including gluten and wheat free. We are striving to be a net zero business by 2050 and believe that we must minimise our impact on the environment, whilst making a positive impact on the society we are a part of. The Recipe Whether you’re an experienced Team Leader or looking to take that next step, this is your chance to lead a team in a busy manufacturing setting at Warburtons. As an Area Lead at Warburtons, you will have a pivotal role in driving excellence, innovation, and efficiency within our manufacturing operations. You’ll lead a team of dedicated individuals, oversee daily production activities, and contribute to our commitment to excellence in quality and safety. Here’s just a few of the things you’ll be responsible for: Leadership, Not Just Management: We don't want just a manager; we want a leader. Your primary responsibility is to inspire and guide your team towards achieving their full potential. Lead by example, motivate, and create an environment where your team is empowered to excel Continuous Improvement Champion: Your role is to be the driving force behind continuous improvement initiatives. Embrace and promote Lean, Six Sigma, and Continuous Improvement methodologies to identify areas for process enhancement, waste reduction, and cost optimization. Implement these improvements, ensuring measurable and sustainable results Operational Excellence: Take ownership of the performance within your area and ensure it not only meets but often surpasses Key Performance Indicator (KPI) targets. Your area should be a shining example of operational excellence, and you are responsible for instilling a culture of accountability, efficiency, and quality. About Us Our Enfield Bakery and Distribution site is one of the largest bakeries in Europe! We have 5 operating plants and around 500 colleagues who work a variety of shift patterns. At Enfield we have 40 different nationalities working together, and we celebrate our One Team family values. Our site runs 363 days of the year and operates 24/7! Based in Brimsdown in North London, 15 minutes from M25, 10 minutes’ walk from Brimsdown overground, connected easily to Liverpool Street Station via Tottenham Hale. We produce over 4.8 million crumpets per week, which is equivalent to 800,000 packets of 6 as well as producing a variety of other products. The Home of the Giant Crumpet, did you know there are 350 holes in a standard crumpet? Extra Dough At last and by no means least, you will want to know what your breads worth: A slice of the annual profits (discretionary profit share) Family time is important to us and we know it will be to you so you have the opportunity to purchase up to an extra weeks annual leave. Award winning pension scheme with company contributions of 7% Life assurance Products you will love along with deals and discounts for you and the family through our Extra Dough website Continued investment in your personal development Fully stocked kitchens filled with our delicious products for you to enjoy with your daily brew! Support for your health and wellbeing, including access to free physiotherapy, 24/7 access to a confidential helpline for practical advice and a comprehensive occupational health service We respect and value difference. We look to create an inclusive workplace that promotes and values diversity. Companies that are diverse in age, gender identity, race, religion, sexual orientation, physical or mental ability, ethnicity, or any other aspect which makes them unique, are proven to be better companies. More importantly, creating an environment where everyone, from any background, can do their best work, is the right thing to do

Ignis Solutions is recruiting on behalf of an established domiciliary care provider in North London. This is a strong opportunity for a hands-on Registered Manager, Deputy Manager or experienced Care Manager who understands real domiciliary care: carers, rotas, care planning, safeguarding, quality, families, local authority packages and the pressure of keeping a service stable day to day. The provider is owner-led, clinically experienced and ambitious. The service is already active, but the Director is looking for someone who can take genuine operational ownership, strengthen structure, support the care team and help the business grow without everything sitting with the owner. This is not a corporate “sit behind a desk” role. It needs someone practical, calm, organised and accountable. The Role You will support the day-to-day management of a domiciliary care service, ensuring safe, compliant and person-centred care delivery. Key responsibilities include: • Managing care delivery across domiciliary and community-based packages • Supporting carers, coordinators and field staff • Completing and reviewing care plans, risk assessments and service user reviews • Managing safeguarding concerns, complaints, incidents and medication issues properly from start to finish • Supporting rota stability, on-call arrangements, missed calls, cover gaps and daily operational pressure • Carrying out assessments, spot checks, supervisions and quality monitoring • Maintaining CQC compliance and strong audit trails • Building trust with service users, families, staff and external professionals • Helping the Director create more structure across the service • Supporting service growth, new packages and long-term business development The Person We are looking for someone who has strong experience in domiciliary care, home care, reablement, extra care, supported living or community care. You do not need to be perfect on paper, but you must be reliable, hands-on and able to follow things through properly. You should be able to show: • Experience as a Registered Manager, Deputy Manager, Care Manager, Branch Manager, Care Coordinator or Field Care Supervisor • Strong understanding of domiciliary care operations • Confidence with care planning, risk assessments, safeguarding and quality assurance • Experience supporting carers and managing day-to-day service issues • Ability to deal with pressure calmly and professionally • A genuine interest in helping an owner-led provider grow • Strong communication with staff, families, professionals and service users • Willingness to be visible in the field when needed • Full UK driving licence and access to a vehicle preferred This role may suit someone who is already a Registered Manager and wants a new challenge, or a strong Deputy / Care Manager who is ready to step up with the right support. Package • £42,000 to £45,000 basic salary • Progression and review potential linked to performance, stability and service growth • Opportunity to work closely with an experienced Director • Scope to shape the service rather than simply maintain it • North London / Enfield-based role • Long-term opportunity for someone who wants ownership, not just a title What The Client Needs The client is looking for someone who can become a trusted right hand within the business. The right person will be caring, structured, commercially aware and strong enough to take responsibility without needing everything handed back to the Director. If you understand domiciliary care and want a role where your work genuinely impacts the growth and stability of a provider, this is worth a conversation. To apply, send your CV to Ignis Solutions or contact us directly for a confidential discussion

Accountabilities 1. Plan and organise work to ensure the delivery of those aspects of the service for which responsible. Ability to work with minimum supervision, balancing using own initiative against need to seek management guidance. Ability to work to tight statutory deadlines, be flexible in approach and have good general IT skills. 2. Negotiate with outstanding written and verbal communication skills & a strong eye for accuracy & detail 3. Apply knowledge and understanding of the impact of SEND on children and young people’s educational outcomes 4. To lead on any developments in disagreement resolution/ mediation/ tribunal practice related to the SEND Reforms 5. Undertake / support consultation procedures. Identify issues, resolving as appropriate and escalating complex problems if necessary. 6. Oversee and manage all complaints (including Ombudsmen, MP/member enquires) in an efficient manager ensuring that all correspondence is responded to in a timely manner and responses are of the highest quality. 7. Collate process and analyse complex information. Ensure all required records and information are maintained correctly. i.e. 8. Ensure information is managed efficiently and accurately & that data is recorded and stored in compliance with national standards and can only be shared, as appropriate, with other agencies. 9. Represent the Local Authority at SEND Tribunal Appeal hearings and mediations including drafting all pleadings and follow up case work. 10. Take responsibility for ensuring computerised information is accurate and up to date at all times. Data management to be maintained relating to the Tribunal and Mediations cases and written papers provided as required for service managers, councillors or other such bodies in accordance with LA policy and legislation. 11. Use management information and data to develop a framework and policies to help improve efficiency and effectiveness of the service and to ensure consistency of decision making through EHC assessments, plans and annual reviews. To monitor the amount and impact of all disagreement resolution activity within the service through close liaison with case managers & other staff within the service. 12. Contribute to the wider SEND service aspirations, identifying opportunities to achieve integrated working on a multi-agency basis. Work as an effective team member within the wider SEND service. 13. Respond to FOI’s relating to Tribunals and Mediations in a timely and accurate manner as and when required. 14. Prepare and present results / responses / reports / recommendations including accurate, complete & relevant info for internal and /or external use. Issues to be clearly summarised, progress & implications reported & council’s position clearly stated 15. Provide specialist, expert advice, opinion, interpretation, guidance and support to colleagues, service users and partner agencies on the legislative process and framework, including decisions on whether council opposes the Tribunal appeals. This would include: Queries / complaints and complex issues to be effectively managed through to a satisfactory conclusion or escalated as necessary. Appropriate action to be taken to reach resolution, representing the views of the service. To follow Policies, procedures and controls ensuring that the area of responsibility is compliant with all relevant legislation, codes, regulations, guidelines, standards and best practice. Provide a clear record of actions, circumstances and decisions and identify problems To provide regular statistical information about Tribunal appeals & outcomes of hearings, including cost information. Ensure service overview of all SENDIST appeals is up to date and accurate so that all deadlines are met, particularly the LAs reply and responses to directions. Ensure risk to the Council / customers is minimised. Issues to be managed through to a satisfactory conclusion or escalated if appropriate. Information, advice and support are to be accurate, timely and constructive Support Managers to ensure they manage early stages of disagreement resolution, to maintain consistency of contact with the service for parents & minimise the transfer of cases between officers. To provide support to case managers where disagreement resolution is likely to take place over a long period of time & deal with particularly complex and intractable cases as requested by the Head of SEN / SEN Service Manager, that may require significant levels of input & oversight that it may not be feasible for case managers to manage alongside other work 17. To work with Case Managers to identify complex cases where parental preference for phase transfers may be contentious & where pro-active intervention may reduce the likelihood of appeals to tribunal and to take relevant follow up action 18. Prepare information for Management Team for agreement where part funding arrangements or conceding of a tribunal is being recommended. 19. Decisions will be made based on Council procedures. & the Officer will operate within the legislative framework informed by the SEND code of Practice 2015 Children and Families Act 2014, Equalities Act and other relevant statutes. 20. Promote the policy of inclusion of children and young people with SEN in mainstream or maintained special schools wherever possible drawing on strong negotiation and influencing skills across a range of complex SEN issues between parents, schools and multi-disciplinary practitioners. Maintain a safe, supportive and welcoming environment where all people are treated with dignity and their identity and culture are valued and respected. 21. To ensure a seamless approach across the SEN service in the delivery of the service and customer care, including a timely upload of all documentation referring to a child or young person’s case under appeal and a complete handover to the SEN team. Ensure all documentation linked to SEN appeals is distributed appropriately and within specified time restraints. 22. To work directly with parents, schools, parental appointed legal representatives, witnesses and other professional bodies within the statutory and legal framework related to the Special Educational Needs and Disability Tribunal process, Liaising with the Borough Solicitor/Counsel as appropriate. 23. Support colleagues to prepare chronologies and any other necessary paperwork, arrange and chair conferences with witnesses and perform other duties in relation to First Tier Tribunals and Appeals. 24. Attend resolution meetings with parents and other professionals in an attempt to settle disputed issues without the need for formal legal redress wherever possible 25. Offer coaching and training to service members and case managers to ensure consistency of approach, sharing and promoting best practice through the dissemination of statutory guidance and the learning from case studies in relation to disagreement resolution and tribunals. 26. To deliver training on disagreement resolution and tribunals which would include Educational Psychologists, NHS therapy staff and other professionals as required. 27. To implement disagreement resolution procedures within SEN to ensure that attempts are made to resolve as many disagreements with parents as possible with a view to reducing the number of appeals to the SEN and Disability Tribunal. 28. Identify and escalate any budget risks & monitor the factors which have the most significant influence on Tribunal outcomes in order to inform learning within the section & with colleagues in schools and other agencies. 29. Set and monitor individual and team performance standards in relation to Mediations and appeals. 30. Attendance at complex Annual Review or other meetings where required particularly where complex legal or funding issues may arise & in particular in cases where Tribunal hearings are pending or have already been held. This will include relevant preparatory & follow up work such as liaison with / providing advice to parents, schools, other professionals and case managers. 31. To contribute to departmental working groups as required, and to ensure that disagreement resolution procedures are followed, where necessary, where changes are planned to a pupil’s education as a result of school reorganisations

Direct Payments - Monitoring Officer! Directorate: Adults, Health and Integration Service: Adult Social Care - Direct Payments Grade: PAYE £21.53 Per Hour / Umbrella £29.01 Per Hour Location: Hackney Service Centre - E8 Responsible To: Senior Direct Payments Officer / Direct Payments Manager Start: ASAP About the Role Are you a detail-oriented professional with a passion for supporting your community? The London Borough of Hackney is looking for a Direct Payments Monitoring Officer to join our Adult Social Care team. In this vital role, you will be the bridge between financial accountability and compassionate care. You will oversee the ongoing financial monitoring of Direct Payments-including bank accounts, prepaid cards, and third-party accounts-ensuring that funds are utilized effectively and in strict alignment with service users' support plans. But this isn't just a desk job about numbers. You will hold a dedicated caseload, actively working alongside service users, operational teams, and external providers (like payroll services) to collaboratively solve problems, conduct health checks, and ensure vulnerable individuals are supported safely and fairly. Key Responsibilities Financial Monitoring & Compliance: Conduct quarterly/yearly audit checks on Direct Payment accounts. Maintain detailed records, analyze usage data within Hackney, and identify excess funds requiring recovery. Service User Support: Manage a personal caseload to handle monitoring issues. Partner directly with clients to resolve challenges, provide expert advice, and deliver an excellent level of customer service. Collaborative Problem Solving: Work with social work teams, finance professionals, and external providers to confidently remedy complex care-related and financial queries. Process Improvement: Spot common themes and trends in your casework to advise managers on preventative measures, helping embed best practices into our daily business operations. About You (Person Specification) We are looking for a proactive, empathetic communicator who can handle challenging situations with a calm, analytical approach. Your Experience: Prior experience working within a health or social care environment, directly interacting with service users, social workers, and finance professionals. Experience working confidently within a diverse cultural community. Proven ability to manage your own workload and juggle multiple cases effectively.Your Knowledge & Skills: A sound understanding of the Care Act 2014 (specifically relating to Direct Payments) and Safeguarding policies (particularly regarding financial abuse). Strong IT and technical skills, including experience analyzing data and working with accounting packages or care management systems like Mosaic. Excellent written and verbal communication skills, with the ability to clearly explain complex financial processes to clients with a range of disabilities. Requirement: A current Enhanced Disclosure and Barring Service (DBS) Check. Why Work for Hackney Adult Social Care? Our culture is built upon four core values: Working Together, Communicating Honestly, Encouraging Wellbeing, and Being Accountable and Learning. In Hackney, staff wellbeing is our top priority. We foster an environment where your voice is heard, critical feedback is welcomed, and active professional learning is highly encouraged. We are also strictly committed to equality of access, diversity, and inclusion in everything we do. Ready to make a difference? Apply today to join our dedicated team in Hackney! Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy

Central Recruitment is currently working with a local authority dedicated to preventing people from becoming homeless and supporting individuals in finding long-term, affordable and sustainable housing. Our client is currently recruiting for a Project Worker to work in the Ilford area at a service that provides supported housing accommodation to clients with complex needs and a history of rough sleeping. • 37.5 hours per week, • Monday - Sunday (rota basis), • Shifts: 08:00 - 16:00 and 14:00 - 22:00, • Temporary: approx. 2-3 months, with the possibility of extension, • £17.76 per hour (£15.85 per hour, with £1.91 holiday pay) This is a fantastic opportunity to make an impact in the lives of adults with a history of homelessness. KEY RESPONSIBILITIES: • Hold a caseload of 8-9 key clients and carry out key working responsibilities, • Complete comprehensive needs and risk assessments, risk management and support plans, • Ensure the building is free of any slips and trips meeting Health and Safety requirements, • Ensure new clients are made to feel comfortable and are given appropriate information, • Carry out weekly/daily flat inspections for the residents at the service, • Interview and assess referrals to ensure the criteria is met, • Support clients to identify opportunities for move-on and make appropriate referrals, • Work with clients to identify activities that they would like to take part in, • Run activities in response to client needs, • Ensure safeguarding and addressing immediate needs are paramount to service delivery, • Complete incident reports and raise to hostel manager WHAT WE’RE LOOKING FOR: • Experience working with complex needs and homelessness in a hostel environment, • Experience holding a high need caseload, • Experience completing needs and risk assessments and support plans, • Strong understanding of complex needs including, mental and physical ill-health, substance misuse, self-harm, anger management, learning impairment, • Understanding of the Strengths and Recovery model and PIE, • Experience identifying risk and understanding of safeguarding procedures, • Experience with housing management including monitoring rent payments, • Ability to work intensively with clients, respond to crisis and deal effectively to challenging situations, • IT skills including the use of Microsoft Office programmes and database recording systems FURTHER REQUIREMENTS: In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria: • Current valid right to work in the UK, • Minimum 12 months’ of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise), • A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60), • Employment or education history to cover the last 5 years which can be verified through the referencing process HOW TO APPLY: If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration. *Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position

Business Development Manager: £45-55k (dependant on experience) & car allowance & bonus. Hybrid working. Are you ready to take the next step in your career and become a part of a rapidly expanding dynamic family business that prides itself on an exceptional culture and unwavering values? If so, maybe this exciting Business Development Manager role is for you. Our client isn't just a company; they're a close-knit family. Their journey began with a passion for providing the freshest produce to their customers while upholding strong values of integrity, teamwork, and community engagement. Culture remains at the heart of everything they do and having witnessed remarkable growth over the years they are looking to further strengthen the commercial team with the addition of a Business Development Manager to operate within the hospitality channel with a key focus on hotels, restaurant chains, venue & travel. The Role: As a Business Development Manager, you will be at the forefront of our clients continued expansion, shaping the future of their business. Your responsibilities will encompass: Key Responsibilities: Identify and target new business opportunities within the hospitality sector. Develop and implement effective sales strategies to achieve and exceed sales targets. Build and maintain strong relationships with key decision-makers and stakeholders in the industry. Conduct market research to stay updated on industry trends and competitive landscape. Present and promote our products and services to potential clients through effective sales presentations and negotiations. Collaborate with the marketing and product development teams to align sales strategies with company goals. Provide exceptional customer service to ensure client satisfaction and retention. Prepare and deliver accurate sales reports, forecasts, and performance analysis. Requirements: Proven experience as a Business Development Manager or similar role in the hospitality sector. Strong track record of achieving and exceeding sales targets. Exceptional communication, negotiation, and interpersonal skills. Ability to work independently and as part of a team. Self-motivated with a proactive approach to identifying and pursuing new business opportunities. Excellent organizational and time management skills. Proficiency in using CRM software and other sales tools. Willingness to travel as needed to meet clients and attend industry events. What's In It for You? • Competitive Compensation: Enjoy a competitive salary and bonus structure that reflects your contributions to our ongoing success. Cultural Harmony: Experience a supportive and inclusive culture that treats you like family and values your well-being. Sustainability and Charity: Be part of a company that's making a positive impact on the environment and society through sustainable practices and charitable endeavours. * Growth Opportunities: Join us during this exciting phase of significant growth and contribute to shaping our future. If you're excited about the prospect my client organisation we encourage you to apply. Mandeville is acting as an Employment Agency in relation to this vacancy

Direct Payments Support Assistant Location: Hackney E8 Service: Adult Services - Direct Payments Pay: £18.30 Per Hour PAYE / £24.66 Per Hour Umbrella Hybrid Reports To: Direct Payments Manager Start: ASAP Length: 6 months About the Role Are you an organised administrative professional with a passion for helping others? The London Borough of Hackney is looking for a Direct Payments Support Assistant to join our Adult Services team. In this vital role, you will act as the "front door" for the Direct Payments Team, providing excellent customer service and high-quality administrative support to empower service users within our community. You will guide residents through Direct Payment queries, ensure care packages and financial documents are processed accurately, and maintain the vital IT systems that keep our service running smoothly. Key Responsibilities Frontline Support: Act as the first point of contact for the team via phone, email, and the Mosaic system. You will answer queries, escalate complex issues, and signpost residents to alternative council teams when necessary. Referrals & Care Packages: Handle incoming Mosaic referrals for new direct payments, amendments, suspensions, and closures. Upload care packages onto Carefirst and Comino systems. Financial Administration: Process service users' timesheets and invoices for third-party direct payments on a monthly basis within strict timeframes. Reconcile payments against expenditure and raise electronic orders for stationery and equipment. Monitoring & Compliance: Work directly with residents to ensure monitoring requirements are met. This includes scanning, filing, and recording relevant documentation while strictly adhering to Data Protection and security policies. Team Collaboration: Provide daily administrative support to the wider Direct Payments team, working flexibly alongside a multi-disciplinary network of stakeholders and agencies. About You To thrive in this role, you should possess a blend of excellent organisation skills, financial awareness, and a customer-focused approach. Experience & Skills: Proven experience developing and maintaining administrative and IT systems within a complex organisation. Proficiency in Microsoft Office (Word, Excel, databases) and a strong ability to adapt to specialist council systems like Mosaic, Carefirst, and Comino. Experience servicing and minuting meetings is preferred. Strong financial skills, including the ability to understand financial assessments and reconcile records. Excellent written and verbal communication skills, with the ability to convey information confidently, clearly, and assertively to a diverse community. Attributes: Organised & Resilient: Ability to prioritize your own workload, manage conflicting tasks, and meet tight deadlines under pressure. Collaborative: A team player who can build strong partnerships with service users, relatives, carers, and external agencies. Committed Learner: A desire to continuously develop your professional practice and keep up-to-date with new work concepts. Value-Driven: A commitment to promoting Equal Opportunities and adhering to the Council's Diversity, Equality, and Health & Safety policies. Knowledge: A good understanding of the Personalisation agenda for Adult Social Care and the role of Direct Payments. Awareness of the political and government frameworks impacting adults and their carers. What We Offer By joining Hackney Council, you will be part of a forward-thinking authority dedicated to delivering the right help at the right time to our community. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy

Role: Mobile HIU Engineer Location: London (covering Stratford/Battersea/Wandsworth) Salary: Competitive Salary + Shift allowance + On call bonus + Pension/Healthcare The Client: My client is a prominent and forward-thinking energy infrastructure provider in the United Kingdom, specializing in the design, delivery, and long-term operation of large-scale decentralized low-carbon utility networks. The company focuses heavily on urban district heating, cooling, and power solutions, managing critical assets that supply sustainable energy to thousands of residential and commercial properties. Renowned for its engineering excellence and commitment to the green transition, the business integrates cutting-edge technologies like industrial heat pumps and waste-heat recovery systems to drive urban centres toward a zero-carbon future. Employees benefit from working within a safety-first, technologically progressive environment that prioritizes long-term asset reliability, environmental sustainability, and structured career development within the renewable utilities sector. The role: Reporting to HIU Team Manager you will be responsible for the day-to-day tasks associated with heat interface units, including planned and reactive maintenance. You will work closely with the service desk team to ensure a high level of service to our residential customers. As a fully qualified HIU technician, there will be a chance for you to train/ mentor a Trainee HIU Technician. Key Responsibilities • HIU/CIU Inspections and reactive maintenance for loss of heat or cooling within the required timeframe of our Residential Supply Agreements., • To carry out repairs identified during servicing including removal/replacement of pumps, valves, and actuators plus bleeding systems., • Updating work orders in a timely manner and in accordance with company training via our asset management system., • Liaising with our service desk to ensure any on hold jobs are rebooked and closed out as soon as possible., • In charge of your own van stock and responsible to contact management when critical parts are required., • Working in a safe manner and in accordance with the company’s Health & Safety policy Proactively help and support others to achieve team objectives., • Heat meters works such as replacing battery, replacing meter itself or investigating why error codes are appearing on meters with the internal Metering Team., • Reporting of PPMs/ Reactive jobs completed, on hold or requiring further action from other teams on a bi weekly to management., • Ensure the company escalation process is understood and followed when further action is required to reinstate heat / cooling to a residential property, outside the remit of your job description i.e. plant room temperatures are low., • Deliver a first-class service to customers., • Effectively prioritise and perform tasks under pressure. Skills & Competencies • Full UK driving licence, • Proven experience in working in the plumbing or HVAC industry, • Experience with working in a residential environment., • Demonstrable technical knowledge and experience in communal and district heating systems. Proven experience in maintenance and troubleshooting of heat interface units (HIUs), • A positive attitude towards work and willingness to get tasks completed on time whilst managing conflicting deadlines, • Has a passion and interest in learning about emerging technologies within the Energy Market and supporting the drive to Net Zero., • Ability to work independently and as part of a team, • Demonstrable communication skills, both verbal & written., • Demonstrable IT skills including Microsoft Office applications such as, Outlook, Excel, Word., • Qualified to ND / City & Guilds/ NVQ level 3 in Mechanical is a desirable but not essential

Job Description: Customer Service & Office Administrator Location: Head Office, Enfield, EN3 7PX Reports to: Operations Manager Department: Operations Salary: £32,000 Hours: 40 hrs pw, 8.30am–5pm Mon–Fri (Fully office based) About Us Since 1977, Bridgman has been creating furniture and accessories that redefine how people relax, entertain, and enjoy the finer things both at home and in the garden. As a family-run business now in its third generation, we’ve built a reputation for award-winning collections that inspire and celebrate the everyday moments that matter most to our customers. With five showrooms across the UK, our team is at the heart of everything we do, knowledgeable, passionate, and genuinely dedicated to delivering an exceptional experience at every touchpoint. Joining Bridgman means becoming part of a close-knit team that takes real pride in the brand they represent and the customers they serve. Role Overview This is a combined role sitting at the heart of our operations. You’ll take ownership of the full customer experience journey, from first enquiry through to after-sales care, while also keeping the day-to-day running of the office ticking over smoothly. No two days will look the same, and that’s part of what makes it interesting. On the customer side, you’ll manage all inbound communications across phone, email, and digital channels, handling everything from delivery queries and product questions to complaints and after-sales support. You’ll coordinate with our logistics and operations teams to keep customers informed, and you’ll be the person who makes sure nothing falls through the cracks. On the admin side, you’ll keep the office running efficiently, managing post, fielding brochure requests, supporting with general invoicing and basic finance tasks as required, and making sure the small but important things get done properly. This role suits someone who is as comfortable picking up the phone to a frustrated customer as they are processing an invoice or chasing a courier. You’ll need strong written and spoken communication, good IT skills, and ideally some familiarity with CX platforms or ticketing systems. Your Responsibilities Customer Experience & After-Sales Care • Be the first point of contact for customer enquiries via phone, email, and online channels, responding promptly and professionally., • Manage the full customer journey from initial enquiry through to post-purchase care and resolution., • Handle returns, refunds, and repair requests, following company processes and keeping customers informed throughout., • Provide proactive after-sales support, following up with customers to ensure satisfaction and resolve any outstanding issues., • Respond to Trustpilot and other reviews in line with brand guidelines, protecting and enhancing our reputation as the UK’s best-rated outdoor furniture retailer., • Actively monitor and help maintain our Trustpilot score, working to uphold our position as the UK’s highest-rated outdoor furniture retailer through every customer interaction., • Flag recurring issues or patterns to your line manager, with suggestions for improvement where relevant., • Make outbound calls during quieter periods to check in with customers, gather feedback, and identify upsell opportunities. Logistics & Operations Coordination • Coordinate with the operations and external logistics teams to follow up on deliveries and resolve any fulfilment issues., • Track open cases and customer queries end-to-end, ensuring timely resolution and accurate records., • Liaise with delivery partners and internal teams to manage exceptions, delays, and escalations., • Use Gorgias (our CX platform) to manage and respond to tickets within agreed timeframes, keeping response and resolution times on track. Office Administration • Manage incoming and outgoing post, ensuring timely distribution and dispatch., • Handle brochure/sample requests promptly, coordinating with the relevant team to fulfil orders., • Assist with general invoicing and basic finance support tasks as and when required, including raising purchase orders and logging supplier invoices., • Maintain organised office systems and administrative records, supporting the wider team with day-to-day operational tasks., • Order and manage office supplies, ensuring the office environment is well-stocked and running smooth, • Flag anything to the marketing team that affects customer communications or tone of voice consistency., • Support the office with ad hoc administrative and invoicing tasks as required. Please note: responsibilities may vary due to the seasonality of the business. Who We’re Looking For You’re a friendly, organised, and dependable individual who is as comfortable managing admin as you are looking after customers. You take pride in doing things properly, follow through on everything you take on, and stay calm under pressure. You enjoy speaking with people, whether resolving a complaint or sharing good news and bring a positive, can-do attitude to everything you do. Essential • Excellent written and spoken communication skills; clear, professional, and warm in tone., • Strong IT skills with confidence using Microsoft Office, email platforms, and other digital tools., • Highly organised with good attention to detail and the ability to juggle multiple tasks. -A proactive, customer-first attitude with the ability to stay calm and solutions-focused under pressure. -Experience in a customer-facing role. Desirable • Experience with CX or ticketing platforms (e.g. Gorgias, Zendesk, Freshdesk, or similar)., • Experience in a logistics, retail, or e-commerce environment. What We Offer • 31 days of annual leave, inclusive of bank holidays., • Company pension scheme., • Access to an employee discount platform across a wide range of brands., • The chance to take ownership of a broad, varied role and contribute directly to the success of a trusted, family-owned business with a strong heritage., • A supportive environment where your ideas are valued, and you’re empowered to grow professionally

TPS Business Development Manager Who are TPS? TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development. Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide. About the RoleWhat will you be doing? Reporting to the TPS Area Sales Manager, working across multiple TPS Centres the BDM will be accountable for achieving sales targets and growing a loyal customer base. Delivering an exceptional customer experience is also an essential part of this role as is being a brand and product expert. Sales Work with the ASM and TPS Centre Managers to create and deliver on a sales strategy to consistently increase sales revenues from mechanical customers whilst maintaining a loyal customer base Achieve target KPI's and revenue objectives in your territory for key mechanical customers Identify, secure and develop new customer accounts within territory Ensure marketing initiatives are embedded and supported and monitor the success of the targeted customer sets , promotions and campaigns Present and report on sales and marketing activity v performance Utilise internal and external market data to develop an understanding of the potential sales opportunities within the customer base and territory Ensure you are adequately trained and understand the Unique Selling Proposition of the TPS brand, the "Features and Benefits" of the TPS product range especially the genuine v non-genuine aspect and are adequately trained to overcome sales objections Effectively manage your time to maximise opportunities from customer visits Work with TPS Centre colleagues to leverage customer set visits and call objectivesStakeholder Management Keep key stakeholders updated on sales performance via formal and informal market plus statistical presentations Manage and maximise the support from the business investor partner and TPS investors in order to support your targets and objectives Work collaboratively with ASM and CMs and contribute to the Business Improvement PlansCustomer Experience Manage and maintain relationships with all customers Provide the highest level of customer service by offering a knowledgeable, responsive, courteous service that reflects the image and reputation of the TPS business Requirements What are we looking for? An ability to effectively engage and communicate with a diverse range of stakeholders Proven experience of creating strategies and managing activities to grow and develop business A practical level of business financial awareness to provide valued input, and insight, at an operational level and recognise areas of risk and opportunity Experience of managing national campaigns and activities A proven ability or aptitude for leading and motivating a team to achieve business targets in a B2B or automotive environment A thorough understanding of the core processes necessary to deliver centre excellence in specified area Possess a high degree of IT literacy Minimum GCSE in Maths and English Language or equivalent

Kenny Recruit are working with an innovative sustainability-focused business to find a Business Development Manager for one of their growing brands, who has built an impressive reputation within the specialty coffee and hospitality sectors. This is an exciting opportunity to join a purpose-led organisation that is helping businesses reduce waste and adopt more sustainable practices. Reporting to the Head of Sales and working closely with the wider team, you will play a key role in driving the continued growth of the brand across the UK market. The successful candidate will be responsible for developing new business opportunities, nurturing customer relationships, and increasing brand awareness within the specialty coffee, hospitality, retail and related sectors. This is a highly visible role that combines business development, account management and brand representation, making it ideal for someone who enjoys building relationships and is passionate about sustainability. Location: London Working hours: 9.00am – 5.30pm (3 days in office) Salary: £45 - £55k per annum + commission + benefits Key Responsibilities: • Drive sales growth for the brand across the UK market, achieving and exceeding individual sales targets, • Identify, develop and convert new business opportunities across specialty coffee, hospitality, retail and related sectors, • Build and maintain strong long-term relationships with customers and industry partners, • Develop a comprehensive understanding of the product range, sustainability proposition and brand vallues, • Manage proactive sales activity through phone, email, networking events and face-to-face meetings, • Maintain accurate customer records and sales pipeline activity within PipedriveCRM, • Deliver an exceptional customer experience throughout the sales process, • Respond promptly and professionally to inbound enquiries and sales leads, • Plan and prioritise daily sales activities to maximise revenue and business growth opportunities, • Collaborate closely with sales, marketing, customer service and account management teams to deliver a seamless customer journey, • Represent the company and the wider business at industry events, trade shows and networking opportunities Requirements: • Proven experience within a sales or business development position, with a track record of achieving or exceeding targets, • Experience within hospitality, retail, specialty coffee or lifestyle brands would be highly advantageous, • Strong communication and relationship-building skills, • Self-motivated and able to work independently while contributing positively to a wider team environment, • Excellent organisational, time management and pipeline management abilities, • Experience using CRM systems, with Pipedrive experience beneficial, • Strong commercial awareness, negotiation and objection-handling skills, • Positive, collaborative and solutions-focused approach, • A genuine interest in sustainability and environmentally responsible products, • Confident using Microsoft Office and standard business software, • Excellent written and verbal communication skills Next Steps…Shortlisted candidates will be contacted regarding this opportunity and, if you have not heard from us within a week, please assume your application has been unsuccessful on this occasion. Whilst we would love to provide feedback to every applicant, the volume of applications we receive means this is not always possible.We will retain your CV on file and may contact you regarding future opportunities that match your skills and experience. Alternatively, feel free to get in touch for a confidential discussion

Job Title: Client Success Executive Location: East London Salary: £27,000 - £30,000 per annum Job Type: Permanent, Full Time About us At Bluetownonline, we provide the software and advertising services that power the UK's top companies. We've recently launched a game-changing new software platform, and we need a versatile, "people-first" professional to help our clients make the most of it. We aren't just a service provider; we are a partner in our clients' growth. We are a fun, vibrant, and forward-thinking team that values proactivity, positivity, and a genuine passion for technology. About the role This is an important role for the company as you'll be the go-to point of contact for many of our clients acting as a bridge between meticulous administration and high-energy client success. One hour you'll be proofing and posting a creative job advert, the next, you'll be on a video call demoing our software to a new client. Client Onboarding & Training: You'll be a key part of the welcome process, setting up client accounts with a keen eye for branding and design. You'll conduct online demos and training to ensure every user feels like an expert. Creative Content & Optimisation: You'll be aiding out clients with proofing, writing, and posting job adverts to ensure they get the best possible response rates. Proactive Relationship Management: You will maintain regular contact with your accounts, providing a solution-based approach to queries and identifying opportunities to help them grow. Operational Excellence: From maintaining HubSpot records to light credit control and management reporting, you will ensure the administrative backbone of the client journey is flawless. About you We're looking for a natural communicator who's happy to give clients a call and walk through any questions they may have, always with a solutions driven approach. The Confident Communicator: You possess a genuine and authentic telephone manner. You aren't afraid to pick up the phone, chat with clients, and build the rapport that turns you into a trusted partner. The Detailed Administrator: You have a keen eye for detail. Whether it's aligning a logo during account setup or spotting a typo in a job advert, nothing gets past you. Commercial Leadership & Professionalism: You are a self-motivated professional who bridges the gap between meticulous operations and high-energy engagement. You possess the communication skills to translate digital products into clear value for clients. A proactive problem-solver, you'll be comfortable managing the full client lifecycle while maintaining the highest standards of integrity and service. Tech-Savvy: You have experience with CRMs (ideally HubSpot) and MS Office. An interest in SaaS or Digital Marketing is a massive plus. What we offer Perkbox (cheap cinema tickets, free coffee, movie tickets, discount vouchers, etc etc!) Remuneration of up to £30k per annum (dependent on experience) Gym membership included Holidays away in the sun! If this role sounds perfect for you get in touch today! Candidates with experience of; Client Success Executive, Client Services Assistant, Customer Success Executive, Client Relationship Manager, Customer Support Executive, Account Coordinator, Client Services Administrator, Digital Marketing Assistant, SaaS Support, Onboarding Specialist, Sales Support Administrator, Recruitment Account Manager will also be considered

Scheduling Manager - Social Housing Repairs & Maintenance Full time, permanent Based in Stratford, East London £36,000 - £38,000 per annum Here at Howells, we are working with a leading social housing repairs & maintenance contractor to recruit a successful and proactive Scheduling Manager to join their team based in Stratford. As the Scheduling Manager, you will oversee the full customer service function for the Repairs & Maintenance Contractor, including planning / scheduling, customer care, and complaint handling. You will manage a team of Planners and Call Handlers, to ensure customers are in receipt of a satisfactory level of customer service exceeding customers' expectations. Key Criteria: Previous experience in social housing repairs and maintenance is essential Experience managing a planning function for a mobile workforce, ideally within the Social Housing / Facilities Management sector although all sector backgrounds will be considered Experience driving customer service best practice and complaint resolution Strong people management skills Advanced IT Skills including planning software Ability to lead, influence and direct a team Ability to build and nurture strong working relationships with colleagues based at other sites/officesThis is an ideal role for somebody looking to further their career in the Social Housing sector, working with a market leading contractor to support the business in providing an exceptional standard of service to their customers. For more information and your chance of securing this role please apply online

Job Title: Senior Local Land Charges Officer Location: Newham Department: Planning & Development Rate: £22.79 PAYE Term - up to 6 months Are you an experienced and detail-oriented professional ready to make a difference? Our client is seeking a Senior Local Land Charges Officer to join their dynamic Local Land Charges team. This is a fantastic opportunity to ensure property search information is accurate, up-to-date, and delivered efficiently to customers! What You'll Be Doing: In this vital role, you will: Manage and organise day-to-day Local Land Charges operations Process official search applications and respond to inquiries Maintain and update the Land Charges Register and related systems Quality check search reports to ensure accuracy Provide information to customers and support personal search inquiries Monitor team performance and drive improvements in processes and systems Handle complex and technical cases independently Guide and support colleagues as needed Represent the team in meetings and working groups Step in for the manager when required What We're Looking For: Knowledge & Experience: Strong understanding of Local Land Charges and relevant legislation At least 5 years' experience in a similar role Proven experience in completing searches and managing queries Knowledge of local government pressures and service delivery Confident working with databases and business systems Skills: Excellent attention to detail and accuracy Strong written and verbal communication skills Ability to manage a busy workload and meet deadlines Problem-solving mindset with a proactive approach Good organisational and planning skills Experience improving systems or processes Personal Attributes: Customer-focused with a professional approach Collaborative and supportive team player Positive attitude with a drive to enhance services Committed to equality, diversity, and high standards of service If you're ready to take your career to the next level and contribute to an important service, we'd love to hear from you! Apply now and be part of a team dedicated to excellence! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Position: Contract Manager Location: Static site in the WC1 area of London Duration: Permanent Salary: From £50,000 to £60,000 plus package (subject to experience level) We are looking for an experienced Facilities Contract Manager for a full time, permanent position based on a large static site in London. This position will be working on a very prestigious site alongside other contract managers and a large number of engineers. The right person for this position will already have experience working as a Building Services/ Facilities Management Contract Manager. They will have experience managing static or van mobile engineers as well as running a multi million pound service contract. This service contract will be dealing with a large number of student accommodation buildings on this site as well as other commercial buildings. It would be a major bonus if this contract manager already has experience working on student accommodation buildings. Due to the nature of this position, we do require this contract manager to come from a technical building services background Requirements Strong background in Commercial Building Services Maintenance Experience as a Contract Manager Happy to work on a large static site Technical maintenance background (mechanical or electrical) Experience with student accommodation would be a major advantage Worked on multi million pound service contracts Package Excellent basic salary 25 days holiday KPI driven annual bonus Pension If you are interested in this position, please send your CV or contact Wendy Evemy ASAP SER-IN

Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services across the UK. Backed by over 110 years of combined experience and the wider strength of Axis CLC, operating from 23 UK offices and employing more than 2,500 people nationwide, we support housing providers and public sector clients with high-quality maintenance and compliance services that help keep residents safe, properties well maintained and communities supported. The Role We’re looking for a proactive and organised Voids Supervisor to join us on a 9-month fixed-term contract. The role is to oversee the day-to-day delivery of our voids programme. You’ll manage subcontractors on site, ensuring repairs and improvements are completed efficiently, safely and to a high-quality standard, in line with client expectations and contract KPIs. You’ll be the key link between operatives, admin teams, client representatives and housing officers—coordinating works, carrying out inspections, and resolving issues to keep the programme running smoothly. Key Responsibilities Oversee the daily delivery of voids works, ensuring operatives work productively and to required specifications. Carry out pre- and post-inspections, scope void properties, and raise accurate orders for approval. Coordinate subcontractors and suppliers, ensuring all works are delivered to quality, time and compliance standards. Liaise closely with housing officers, client teams and residents to resolve queries professionally and promptly. Monitor progress on site, ensuring all works meet contract KPIs and client expectations. Complete and review paperwork, including risk assessments, method statements, tool-box talks and compliance documentation. Support safe working practices through regular site checks, scaffold and work-in-progress inspections, and adherence to H&S requirements. Assist with scheduling and planning appointments in collaboration with supervisors, planners and admin teams. Mentor apprentices and support colleagues, encouraging a positive team culture and continuous improvement. Maintain site standards—ensuring all working areas are tidy, safe and compliant. Prepare reports and documentation in line with company procedures, meeting required deadlines. About You You’re a confident people manager with strong trade knowledge and experience supervising maintenance or voids works. You can spot issues quickly, make sound decisions, and keep multiple jobs moving at pace while maintaining high standards. You communicate clearly, care about resident experience, and take pride in delivering safe, compliant, high-quality homes. Requirements Previous experience supervising operatives on a maintenance or voids contract. Strong trade background and understanding of repairs and refurbishment processes. Good working knowledge of Schedule of Rates (SOR). CSCS card and a full UK driving licence. IT literate with the ability to complete reports, inspections and digital records. Clear communication skills, with the ability to manage performance and build positive working relationships. Strong problem-solving ability, attention to detail, and the confidence to prioritise under pressure. Clean DBS (or able to obtain one). Benefits Up to £45,000 based upon experience Company Van + fuel card (business use) Pension scheme and life assurance 25 days’ holiday + bank holidays Perkbox benefits worth up to £350 per year, including discounts, perks and wellbeing support 24/7 GP referral and wellbeing support service 1 paid volunteer day £2,000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC? Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know

Scheduling Manager Location: Stratford, London Salary: Up to £38,000 + Performance Bonus + Benefits Think Construction are recruiting on behalf of a leading property services contractor for a Repairs scheduling Manager. The Repairs Scheduling Manager will lead and manage a centralised Scheduling Team operating across multiple contracts. This role is responsible for ensuring operational resources are planned, deployed and utilised effectively to deliver a consistent, high-quality service to residents and clients. The role sits within a centralised scheduling model and will play a key part in embedding consistent processes, standards and performance across contracts. The Repairs Scheduling Manager will provide leadership and operational oversight to maximise productivity, meet KPIs and support contract teams in responding effectively to service demand. Responsibilities Lead and manage a centralised Scheduling Team supporting multiple contracts. Plan and allocate operational resources, including operatives and subcontractors, to maximise productivity and first-time fix. Work closely with Contract Managers, Operations Managers and Supervisors to align scheduling priorities with operational requirements. Act as an escalation point for complex scheduling issues, service failures and resident complaints. Monitor performance against KPIs, resource utilisation and service levels. Drive continuous improvement in scheduling processes, systems and ways of working. Implement escalation and contingency processes during peak demand or operational disruption. Support the embedding of the centralised scheduling model across contracts. Coach and develop schedulers to maintain consistent standards and performance. About You Experience managing a scheduling, planning or resource coordination function. Experience within social housing repairs, maintenance, facilities management or field service environments. Understanding of reactive repairs and maintenance operations. Experience using scheduling, workforce planning or job management systems. Experience managing or supervising scheduling teams. Strong IT skills, including Microsoft Office and Office 365. Benefits Salary up to £38,000 depending on experience. Performance-related bonus. Pension scheme. Life assurance. 24/7 GP referral and wellbeing support service. 1 paid volunteer day per year. £2,000 refer-a-friend bonus after the referee passes probation. 25 days holiday plus bank holidays. Employee discounts, perks and wellbeing support. If you're interested in this opportunity, please apply today or contact Megan Brodrick at Think Recruitment for a confidential discussion and further details

Goodman Masson are partnered with a highly respected, award-winning Multi-Academy Trust (MAT) in North London to find a skilled and proactive Finance Manager. Educating over 2,500 pupils across a close-knit family of primary and secondary schools, our client is dedicated to providing life-changing opportunities within vibrant, diverse communities. Recently recognised nationally for their exceptional educational outcomes and community outreach, they provide a highly collaborative and supportive central services team environment where your work directly impacts the success of young people. As the Finance Manager, you will support the monitoring and control of Trust spend, working closely with the Finance Director to successfully manage budgets and incoming resources, whilst delivering the highest standards of customer service to the academies in the Trust and other stakeholders. You will be responsible for the day-to-day finance transactions, including banking, management accounts review and reconciliation, debtor management and reporting, and the administration and development of the finance system. This includes close working with the Accounts Payable team to ensure robust financial control, compliance and efficiency across all academies within the Trust. You will provide a stable, flexible and resilient service that supports leadership in delivering value for money and strong financial stewardship across all income streams received by the Trust. Key Responsibilities: Financial Control & Accounting: Lead month-end close procedures, balance sheet reconciliations, and correction journals. Maintain the fixed asset register and calculate annual depreciation in line with academy financial reporting standards. Budgeting & Income Management: Partner with the Finance Director to advise academy budget holders, manage self-generated income streams (including debt management/reporting), and oversee compliance for the 6th form bursary payment process. Cash & Compliance: Direct daily banking reconciliations, cash-flow forecasting, and monthly VAT 126 return submissions to HMRC. Systems & Operational Support: Act as the super-user and administrator for the Trust’s finance system—providing training to staff and stepping in to support the Accounts Payable team during peak periods. Procurement: Oversee the Trust’s centralised contract register to support timely renewals, compliance with procurement policy, and value-for-money principles. Audit & Governance: Assist in the preparation of monthly management accounts and support the internal scrutiny and external annual audit processes by providing clean evidence. Academy Partnering: Spend time out at the local academy sites to assist with school trip costings, build visibility, and strengthen financial understanding across the school. What You'll Need to Succeed: Sector Experience: Prior finance experience within an educational setting, academy trust, local authority, or the wider public/not-for-profit sector is highly desirable but not essential. Technical Strength: A strong foundation in management accounts preparation, balance sheet reconciliations, and financial control frameworks. System Savvy: Excellent IT skills, particularly with modern finance software/ERP systems, and the ability to train/support other users. Communication Skills: The ability to explain complex financial matters clearly to academic leaders and senior trustees who may not have a finance background. Flexibility: A collaborative mindset with a willingness to travel to different academy locations in North London as required. The Salary range is £45,(Apply online only) - £53,(Apply online only) + Excellent benefits including Local Government Pension Scheme. You will be predominately based in the trusts Head Office (Edmonton / Enfield area) with some travel to the academy sites which are local to the office. Applications are being reviewed on a rolling basis, therefore please apply ASAP with your CV to ensure you are considered

Our tier 1 contractor client are seeking a Sub Agent for a major Sewer project based out of Stratford on a permanent basis. As a Sub Agent, you will be responsible for the management of small-value civil engineering and construction sites or assist the Site Agent and Project Manager on larger value schemes, to achieve the required project delivery to the customer's objectives while maintaining standards of health and safety, quality, environmental impact and cost control. The project is a 7.5km stretch running across East London, transferring flows from a 300 square kilometre catchment to Beckton Sewage Treatment Works. The scheme is a Thames Water rehab project interacting with Water and Rail Civils. Key Responsibilities Maintain the commercial performance of the contract Be responsible for the successful delivery of projects Produce and manage the project programme and supervise its delivery Understand and interpret drawings and specifications Provide engineering expertise and support to the project team Ensure all staff, subcontractors and visitors are properly inducted, meet the competencies required of them and hold relevant qualifications and tickets Undertake an ambassadorial role, representing the Business to customers, the public and official bodies Deliver product to customer satisfaction Produce good quality, accurate monthly reports for the Client and internally Chair weekly site meetings in line with Company procedures Obtain all 'as-built' information, ensuring that it is accurate and relevant Always comply with Company procedures and legal obligations, promoting best practice Maintain and manage construction sites and subcontractors, developing positive working relationships Oversee and ensure that all HSEQ-related documentation is kept up to date and briefed as necessary Ensure that daily, weekly, and monthly inspections are carried out and that all audits and reports are produced Liaise with relevant third parties and government agencies Ensure that the QA file is produced and maintained Ensure the work is delivered snag/defect-free and on time Populate and manage the cost plan for the project Maximise project value and maintain commercial tension to drive out cost and challenge the status quo Ensure detailed site diaries/records are completed Deal with any actual or potential problems with resources promptly Skills/experience/qualifications Considerable experience in Civil Engineering Working knowledge of NEC contract conditions, CDM regulations, design management, programme and risk management and cost control, including forecasting, actual cost, and value reporting Good knowledge of specifications and testing regimes relevant to general civil engineering Degree/HNC in Civil Engineering, or equivalent CSCS card SMSTS card NEBOSH or IOSH Full driving licence Excellent communication, people, and team management skills with the ability to motivate others to achieve high standards of compliance Working towards CEng, IEng AMICE, or equivalent Water Experience Temporary Works Co-ordinator Leadership experience Service avoidance training Confined space training Appointed person CPCS card Benefits Salary circa £60k with negotiation depending on experience Car/car allowance Company Pension Life Assurance Private Medical 25 days of annual leave in addition to 8 public bank holidays and loyalty days 8 hours volunteering 45 hour working week Employee Assistance Programme to support your mental, physiological and financial wellbeing Flexible benefits via salary sacrifice Development supported by internal and externally delivered training