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DescriptionOur Principal Product Managers are responsible for leading and delivering on strategically significant and complex client engagements across our portfolio of public sector clients.We believe that great delivery stems from:a thorough understanding of our clients and their needsstrong practice skills and subject matter expertiseexcellent leadershipa clear vision of lasting and effective change in a public sector environmentthe ability to translate meaningful strategy into effective implementationWe expect our Principal Product Managers to bring all of this and to enthuse our design teams and clients with the same passion.The successful candidate will lead the Product Management aspects of one or more of our client engagements while overseeing the wider delivery within the account (or industry) when appropriate.They will bring thought leadership and best-practice, honed through hands-on experience in both the private and public sector. They will work with user researchers, service designers, business analysts, data analysts and client product owners to make ongoing recommended improvements to drive better user and business outcomes.They will often be responsible for creating a product vision helping to translate it into a UX strategy that can deliver a category leading user experience, driving impact and reach across multiple user groups.Working in an Agile delivery setting alongside product designers, the Principal Product Manager will oversee and be responsible for the hands on delivery of product improvements and end to end journeys across all channels including app and web.They will be comfortable blending the just in time delivery of key product artefacts into the delivery teams with continuous discovery and ideation of longer term features and usability improvements.They will also coach and develop team members on their engagements providing them with detailed performance feedback, as well as monitoring overall delivery to achieve the highest levels of client satisfaction.In addition, our Principal Product Managers are responsible for engaging with our clients to understand their challenges and build lasting, trusted advisor relationships. They will also oversee multiple and concurrent client deliveries to help ensure quality and drive the sharing of best practice across our engagements and industries.Role OverviewOur Principal Product Managers are members of the Strategy and Design Practice leadership team. Part of their responsibility is to develop the capability of the practice to meet business needs and to accelerate the growth of the practice, their account and the wider business.Principal Product Managers are responsible for the practice and service line-specific delivery elements of an engagement/ account as well as shared ownership for the overall delivery of client outcomes. They leverage client and delivery insight to support the account and industry teams to identify opportunities and develop client solutions.The right person for this role will do this by combining their Product Management experience, leadership skills and industry network with Made Tech's unparalleled experience of delivering digital services and digital transformation for the Public Sector.Key Responsibilities Collaborate with clients to understand their needs and provide solution advice in your role as a trusted advisor and shape solutions that leverage Made Tech's wider capabilities and credentials.Assess project performance as a part of the billable delivery team, QA Product Management deliverables and outcomes, and ensure client satisfaction.Deliver Product Management elements alongside client and Made Tech delivery teams.Coach and mentor team members as well as providing direction to enable them to achieve their engagement outcomes and to help support and develop their careers.Act as a Product Manager to provide oversight and ensure alignment with internal and industry best practices. Ensure engagement experience is captured and used to improve standards and contribute to Made Tech knowledge.Work as part of a wider consulting team on large scale transformation and lead change projects in the public sector.Participate in business development activities, including bids and pre-sales within the account, industry and practice. Coach team members on their contributions and oversee the relevant technical aspects of the proposal submission.Undertake people management responsibilities, including performance reviews and professional development of your engagement and practice colleagues.Serve as a thought leader within Made Tech, our account engagements ,the wider public sector, and represent the company at industry events.The following skills will be assessed during the application processIn the following areas:Client relationship building and public sector expertiseLeadershipPractice and industry growthCraft Product Management skillsPeople ManagementYou can find this and more in our full job description about the role on our handbook here .At this point, we hope you're feeling excited about Made Tech and the job opportunity. Even if you don't feel that you meet every single requirement, we still encourage you to apply. Get in touch with our talent team if you'd like an informal chat about the role and your suitability before applying. We are hiring for this role directly, so will not respond to any CVs sent via external recruitment agencies.Security Clearance An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility.Eligibility for SC requires 5 years' continuous UK residency and 5 year' employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why.Our application process The process will include an initial call with a member of our talent team, two-stage interview process with our Strategy & Design team before a final meet with our Managing Director - we're invested in supporting you to be a success here!Support in applying If you need this job description in another format, or other support in applying, please email .We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us.When you apply, we'll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We've put together this blog as a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates.BenefitsWe're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from our blog, where we talk about mental health, communities of practice and neurodiversity (as well as our client work and best practice).Like many organisations, we use Slack to foster a sense of community and connection. As well as special interest groups such as music, food and pets, we also have 10+ Slack channels dedicated to specific communities, allies, and identities as well as dedicated learning spaces called communities of practice (COPs). If you'd like to speak to someone from one of these groups about their experience as an employee, please do let a member of the Made Tech talent team know.Benefits We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We're also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to.Here are some of our most popular benefits listed below:30 days Holiday - we offer 30 days of paid annual leave plus bank holidaysFlexible Working Hours - we are flexible with what hours you workFlexible Parental Leave - we offer flexible parental leave optionsRemote Working - we offer part time remote working for all our staffPaid counselling - we offer paid counselling as well as financial and legal adviceAbout Made Tech Made Tech is on a mission to use technology to improve society - for everyone. We help organisations transform, deliver and manage world-class digital products and services.Today, you can see our services (and people!) in action, such as the design and build of the Homes for Ukraine service, delivered in 2 weeks. We're helping local authorities make it easier and quicker for people to log housing repairs online. By digitalising access to NHS services we're making it more accessible, such as children needing mental health support.All this great experience is enabling us to support new areas, like energy. We're helping to drive better environmental outcomes by improving network performance through real-time asset monitoring, which means less wasted energy.We were recently named as a finalist in the Raising the Bar for Workplace Transparency Award in the Shift People Awards. This is a recognition of our many great initiatives, such as our open-access employee handbook that we launched 5 years ago.TPBN1_UKTJ

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business.As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store.Key responsibilities include:Maximise profit:Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results.Focus on delivering great availability and cost controls through excellent processes.Create a culture of "sell a £, save a £" to maximise store sales and profit.Deliver on all agreed KPIs.Engage, develop & retain great people:Support the Store Manager with Talking Shop and work well with the Talking Shop representative.Drive team engagement by communicating effectively and showing appreciation and respect for every team member.Foster an inclusive culture where everyone can be their best at work.Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability.Manage the team effectively using performance processes and continuous conversations.Doing the right processes and doing them right:Ensure a store walk is completed daily to focus on what the customer sees and take relevant action.Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop.Ensure all cash handling and security policies and processes are fully implemented in the store.Deliver the best digital service by implementing all "One Best Way" processes in the store through the team.Ensure legal compliance across all areas to minimise any risk to the business.Implement all health and safety policies and processes fully in the store, keeping teams and customers safe.Leadership:Lead by example to get the best from the team and provide the best service to customers.Be approachable and respectful to customers and colleagues.Work together with enthusiasm and take action to reduce waste.Show consideration for the business and its people.Take full responsibility for the store operation, colleagues, and customers in the Store Managers absence.Communicate effectively, having regular conversations and listening to understand.Plan in advance, prioritising key tasks and activities.Set the pace of the team by being hands-on to deliver a great store.Solve problems by making the right decisions for the store.Coach the team by asking the right questions to drive performance and help them be their best.Delegate tasks at the right time to the right colleagues.Motivate the team to deliver consistent operational standards.Required skills & experience:Proven experience in a retail management role.Strong leadership and team management skills.Excellent communication and interpersonal skills.Ability to work in a fast-paced environment and manage priorities.Customer-focused with a passion for delivering outstanding service.Strong problem-solving and decision-making abilities.Flexibility to work across different stores.What We Offer:15% discount in all Iceland and The Food Warehouse stores.33 days holiday (including Bank Holidays).Christmas vouchers increasing with length of service.Refer a Friend scheme.Christmas saving schemes.Long service awards.Option to join a healthcare plan.Grocery Aid for free and confidential financial, emotional and practical support.Clear career pathways with opportunities for development and progression.A supportive and inclusive work environment.Apply now to join the team and start your Iceland story!TPBN1_UKTJ

Are you a Product Manager, passionate about user-centred design? If solving complex problems that uplift societal value feels rewarding to you, then keep on reading! Our aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. Our Senior Product Managers enable public sector organisations to better design services that improve society. You will be expected to role model and lead teams with best practice in your discipline. Reporting to one of our Lead Product Managers, this role is responsible for leading on product within a client delivery team. You will work as part of cross-functional teams which might include other Made Tech team members, stakeholders and partner agencies. You will inspire trust in the team, guide and coach teams through the product process and use your influence to continuously iterate and improve ways of working and processes. • You will be expected to work in a self-initiated manner, but with support of senior team members, and in a collaborative and inclusive manner, • Collaborate with and influence the wider Made Tech team and our clients to deliver high quality work aligned with our customers vision and needs, • Influence decision making which impacts the success of the team. This might include scoping work, prioritisation, deadlines, budgets and evaluating risk, • Work across one assignment for a client at one time, • Coach, support and people manage more junior members of the Product team. To steer and coach them towards successful delivery for our clients, enabling them and holding them accountable for producing high quality outputs and deliverables, • Maintain a broad technical knowledge of product management, and continue to develop knowledge of user-centred design and technical practice. Assist and be able to shape strategy, proposals, statements of work and roadmaps, • Contribute to Made Tech’s community of practice for Product and collaborate with other disciplines, • Assist in developing and growing the discipline in line with business and capability needs, ensuring we embed the Made Tech way of product-led and design thinking into all that we do Skills people must have: • Excellent understanding and articulation of the value of product and user-centred design, • Experience and evidence of delivering user centred products and services from ideation through to maintenance phases, • Ability to support and coach others to grow their skills, product capabilities and to take on more responsibility for client-facing projects, • Able to educate and mentor team members, colleagues and peers in the wider business on developing product and agile delivery as a core discipline, • Experienced in working directly with customers and users, and able to drive teams to deliver excellent outcomes for users, • Working within a design consultancy/senior product leadership role in the public sector, health or allied areas, • Strong empathy and relationship building skills Desirable (not essential) skills: • Working with sales teams to build client relationships, develop opportunities and win new work, • Working in the open - building the trust within teams to share little and often, • Experience in re-designing legacy services and products, • Maintaining a deep working knowledge of product, design and research techniques, • Experience in line management SC Eligibility: An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. We require all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' UK residency and 5 year' employment history (or back to full-time education). If during the interview process it becomes apparent that you may not be eligible for SC, we won’t be able to progress your application and we will contact you to explain why. Support in applying: If you need this job description in another format, or other support in applying, please email talent@madetech.com. We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We’re collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we’ll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We’ve published a blog with resources on reasonable adjustments and examples of what this could include, and we welcome any feedback on how we can improve the experience for future candidates. Life at Made Tech: We’re committed to building a happy, inclusive and diverse workforce. You can get a sense of what it’s like working here from our blog, where we talk about mental health, communities of practice and neurodiversity as well as our client work and best practice. Like many organisations, we use Slack to foster a sense of community and connection. We have special interest groups and 10+ Slack channels dedicated to specific communities, allies, and identities, as well as dedicated learning spaces called communities of practice (COPs). If you’d like to speak to someone from one of these groups about their experience as an employee, please let a member of the Made Tech talent team know. We are always listening to our growing teams and evolving the benefits available to our people. We offer a flexible benefit platform including a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance for a Health care cash plan or Pension. We also offer an optional social and wellbeing calendar of events for all employees to join. Here are some of our most popular benefits: • Paid counselling - we offer paid counselling as well as financial and legal advice Our hiring process is designed to be thorough, transparent, and supportive, guiding candidates through each step. The exact process may vary slightly depending on the role but these are the typical steps candidates can expect. We’ll keep you updated throughout the process and provide helpful feedback at each stage. No matter the outcome, we make sure the feedback is useful and supportive, so you feel informed and can learn from the experience. Register your interest to be notified of any roles that come along that meet your criteria. #J-18808-Ljbffr

As HR Manager, you will act as a trusted business partner to senior stakeholders, ensuring that people strategies align with business objectives and support a high-performance, inclusive culture. Guide managers in setting meaningful objectives aligned to business go. Proven HR Business Partner or HR

Job Title: Legal Finance Manager. Our client, a highly respected law firm, is seeking a skilled and commercially minded finance manager to lead their financial operations. It is essential that you can demonstrate an extensive background as a finance manager / accountant in other law firms.

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Ryder Reid Legal is a recruitment specialist, connecting legal talent with leading law firms in London and globally for nearly 30 years. Client Services Manager | London. Legal Sector | Premium Client Experience | Events & Hospitality Leadership.

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LEGAL CONTRACTS MANAGER - TECHNOLOGY. Morgan Philips Specialist Recruitment are presently representing a globally operating, UK headquartered IT services and consulting firm with deep expertise in end-to-end technology solutions in their search for a Legal Contacts Manager. GDL, or LPC) demonstratin

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Chery Commercial Vehicle UK Ltd is seeking an experienced Legal Manager to establish and lead the legal function for our growing UK business. Review the legality of processing and transferring of different types of data especially data generated from vehicle, assess the compliance of marketing mater

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The Tax team is highly regarded and currently comprises three Partners, two Senior Managers, one Manager, one Assistant Manager and a Tax Executive. Tax Assistant Manager (CTA and/or ACA/ACCA Qualified) | City of London | Leading Legal 500 Ranked Law Firm. Are you a qualified Tax professional lookin

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Career Legal is a Recruitment Business & Agency and is advertising this vacancy on behalf of one of its Clients. Identifying opportunities to improve the use of HR technology, systems and AI tools to enhance employee and manager experiences. It is Career Legal’s policy, as a matter of courtesy to

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To ensure that Legal Aid claims are processed in accordance with the Legal Aid Agency regulations and to liaise with Fee Earners and external Costs Draftsman (where appropriate). Lawfront is looking to recruit a Legal Accounts Manager / Team Leader to join Lawfront's Finance Department and to be bas

Please note- Rate of pay is inclusive of 12.This is a casual, part-time role offering flexible working.As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing

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As a Care Assistant at a Barchester complex care home, you'll help residents enjoy each day by making sure they get the quality care they deserve.We'll look to you to support our residents with a variety of needs, including advanced or young onset dementia, multiple sclerosis, neuro rehab and Huntin

On offer is a permanent position within an established food production business, where you will oversee day-to-day production line operations, support the Packhouse Manager, and ensure production targets, quality standards, and health and safety requirements are consistently met. Work closely with P

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