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  • Assistant General Manager (AGM)
    Assistant General Manager (AGM)
    hace 1 día
    £34000–£39000 anual
    Jornada completa
    West Thurrock, Grays

    ASSISTANT GENERAL MANAGER Here at Puttshack we are recruiting an Assistant General Manager for our Lakeside Venue About us: Puttshack is an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game, while also serving world-class food and full bar in a cool environment. The Puttshack experience is really all about having fun – and doing something fun – together. Our Vision To create experiences where play sparks connection and joy, where our guests choose return to, time and again. Our Mission To create lasting memories for people of all generations through a shared, world-class entertainment experience Our Purpose To transform mini golf into an extraordinary social experience Our Promise Is memory-making fun! Our beliefs are simple Play is for all players, shared moments matter most, unpredictability is our secret sauce, and tech powers while play leads. Our Values: • Bring your ‘A’ game - We strive for excellence in everything we do, • Lead the Way - Our associates (staff) embrace and are inspired by change, • Own the Fun - We revel in our guests’ enjoyment, • Care Deeply - We take great care of our guests, our associates and the communities we call home The Role: The Assistant General Manager works with the General Manager sharing the responsibility for the day to day running of the business. The AGM deputizes in the absence of the GM and will be a key liaison between the restaurant, kitchen, guest, and associates and ‘head office’. It is the ultimate goal of all associates to deliver excellent guest service and so the AGM’s greatest responsibility is to make sure that every single guest has a pleasurable experience. To achieve this, you will need to support the GM in leading and inspiring the team in all areas of the operation. Working Hours: 45 Reports to: General Manager Qualifications and Experience: • Previous experience as an Assistant General Manager in high volume F&B. What’s in it for you? • Free golf & 50% discount on food and drink for up to 6., • 25 days holiday plus bank holidays, • Discretionary quarterly bonus, • Onboarding plan to set you up for success!, • Access to continuous development through a blended learning approach., • Access to Medicash – Our health Cash back benefits platform! Includes, Dental Cover, gym discount, specialist health consultations, health screening, virtual GP, Employee assistance program, medicash discount perks and much more!, • Refer a friend – Up to £500 referral fee* (T&Cs apply), • Enhanced maternity & Paternity *, • Free meal on shift, • Enrolment to our communication community – PuttApp, • Wagestream membership - access 50% of your wages as you work, building pots and financial support. Overview • Bring everyone into play., • Bring your 'A' Game each and every day., • Lead by example by demonstrating Puttshack Core Values., • Develop the team through coaching and purposeful feedback., • Drive Associate engagement and entrepreneurial spirit., • Focused on excellent standards of guest service, the quality of food, drink and entertainment and exceeding our guests’ expectations, • Involved in assisting the GM with recruitment, training and development and setting exceptionally high standards throughout the business, • Responsible for assisting the GM in ensuring that everything necessary for the smooth running of the operation is carefully planned and execute., • Accountable for sales, profit, staffing and stock control targets as set by the GM, • Promote safe operational standards for both Guest and Associate safety., • Ensure that brand and operating standards are met., • Monitor guest survey feedback and help team adjust as needed to ensure guest satisfaction., • Works to create a can-do team culture in the host and throughout the operation. Key Responsibilities: BUSINESS Forecasting and controls – assist the GM with planning ahead in order to maximize financial opportunities; anticipate the business in order to ensure costs reflect business levels P&L – achieve and maximize sales and profit targets as set by the GM; assist the GM with monitoring expenditure and follow proper procedure with exceptional expenditure Financial administration – assist the GM with maintaining cash control and complete timely and accurate banking reconciliation; investigate discrepancies; monitor and report on comps and voids; provide accurate data between venue and outsourced accounts Stock – ensure that stock control and budgets are adhered to; ensure correct purchasing procedures are followed; undertake monthly stock takes as directed by the GM; assist the GM to ensure the consistent quality, rotation and levels of stock Premises – assist the GM in ensuring the cleanliness and maintenance of the venue Health and Safety – assist the GM in establishing, maintaining and monitoring the highest standards of hygiene and H&S in accordance with all statutory, legal and company requirements. Equipment – assist the GM as required with overseeing the maintenance of equipment; report any issue in a timely manner; follow-up diligently, particularly with technology and any issue which might impact on health and safety obligations PEOPLE Administration – take responsibility for administration following established procedures, including schedules, organisation, deployment, managing holidays Motivation – assist the GM in leading the team; inspire and motivate them to realise their maximum potential and ensure everyone is fully committed to the growth and profitability of the business Recruitment – follow established procedures; ensure all staff are legally entitled to work in the UK, induction is completed and documented Training and Development – assist the GM in the appraisal of associates; create plans to address any performance issues; identify development opportunities Welfare and Discipline – follow company policy with regard to staff welfare and ensure discipline is maintained; assist the GM in dealing with performance issues in a timely manner as required Uniform, grooming and conduct – maintain the highest standards of presentation, dress and behaviour and ensure that this is maintained by all team members Guest relations – build and maintain excellent relations; meet and greet; maintain guest loyalty Service – ensure that the provision of service and guest care are of the highest standard; consistently act as a role model in the delivery of the highest standards of service Feedback – assist the GM in dealing with written complaints promptly and inform Head Office; together with the GM propose any necessary solutions to issues raised; complete nightly report with accurate information Briefings – assist the GM with appropriate briefings to enable managers and associates to fulfil guests’ arrangements. In addition to the above duties, you will carry out such other duties as the Company reasonably directs from time to time. Our Managers • Have a genuine desire to provide the best guest experience, exceeding guest expectations and constantly reviewing and evolving the performance of themselves and the team, • Maintain the highest personal standards of conduct and performance; they are adaptable, dependable and have a strong work ethic., • Have impeccable presentation., • Have good working relationships with everyone they come into contact with at work, behaving in a friendly, courteous and professional way.

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  • MOT Tester
    MOT Tester
    hace 17 días
    £35000–£42000 anual
    Jornada completa
    Dartford

    We are seeking a motivated and detail-oriented MOT Tester to join our dynamic automotive service team. In this role, you will be responsible for conducting thorough MOT tests in compliance with legal standards, ensuring vehicles meet safety and environmental requirements. Your expertise will help maintain our reputation for quality service and vehicle safety. The ideal candidate is ready to contribute to a fast-paced environment where safety and customer satisfaction are top priorities and can offer MOT repairs and servicing skills. Possibility of part-time if required. Duties • Perform MOT tests on a wide range of vehicles Class 4 only, adhering strictly to legal and safety standards., • Conduct comprehensive vehicle inspections, including brakes, lights, suspension, emissions, and other key systems., • Use hand tools and power tools to carry out repairs or adjustments identified during testing., • Maintain accurate records of all tests performed, including detailed reports on vehicle condition and test outcomes., • Assist in vehicle maintenance tasks such as replacing worn parts or performing minor repairs when necessary., • Ensure all testing equipment is calibrated and maintained regularly for optimal performance., • Skills, • Strong mechanical knowledge of vehicle systems and components., • Proficiency with hand tools and power tools used in automotive diagnostics and repairs., • Ability to perform heavy lifting safely and efficiently during vehicle inspections or repairs., • Excellent attention to detail to identify faults accurately during testing procedures., • Good communication skills to explain findings clearly to customers or team members., • Ability to work efficiently under pressure in a busy environment while maintaining high standards of safety and quality. Join us to be part of a dedicated team committed to vehicle safety, technical excellence, and outstanding customer service. Benefits: • Company events, • Company pension, • On-site parking Work Location: In person

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  • 7.5 Tonne Driver
    7.5 Tonne Driver
    hace 2 meses
    Jornada completa
    Rainham

    7.5T Caged Tipper Driver – Waste Collection We are looking for a professional, reliable and hardworking 7.5T Driver to join our waste collection team. The role involves driving a 7.5-tonne caged tipper to scheduled waste collection jobs, assisting with loading where required, and transporting waste to authorised disposal/tipping facilities. Key Responsibilities • Collect the company vehicle at the start of the working day., • Travel to scheduled waste collection bookings safely and on time., • Provide a professional and friendly service when dealing with customers., • Assist the team with loading waste into the vehicle when required., • Secure loads correctly and operate the vehicle safely and responsibly., • Transport collected waste to the designated disposal/tipping facility., • Ensure the vehicle is tipped and emptied on time each day., • Keep the cab and vehicle reasonably clean and presentable., • Complete basic daily vehicle safety checks and report any faults or damage., • Return the vehicle to the designated location at the end of the working day. What We're Looking For The successful candidate must be: • Professional and presentable, • Trustworthy and responsible, • Punctual and reliable, • Hardworking and willing to assist with loading, • Confident driving a 7.5T vehicle, • Comfortable working independently and as part of a team, • Able to communicate professionally with customers, • Safety-conscious and respectful of company vehicles and equipment Driver Requirements Applicants should hold: • A valid UK driving licence with the appropriate Category C1 entitlement, • A valid Driver CPC, where legally required for the work undertaken, • A valid Digital Tachograph Card, where required, • A suitable driving record for commercial vehicle insurance Previous experience driving 7.5T vehicles, caged tippers, waste collection vehicles, removals vehicles or similar commercial vehicles would be an advantage. Ready to Start? We are looking for someone who takes pride in their work and can be trusted to represent the company professionally. Immediate start available for the right candidate. If you're reliable, ready to work and fit the criteria above, apply today.

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