Training Manager
11 days ago
Wembley
First Response Group (FRG) is one of the UK’s leading security, risk management and facilities management providers, delivering services nationwide across a diverse portfolio of clients and sectors.\n\nAs part of our continued growth, we are looking to appoint a commercially minded and highly organised Training Manager to oversee the day-to-day management and development of the FRG Training Academy.\n\nThis is not a trainer position. Instead, the role is focused on managing the operational, commercial and administrative delivery of the academy ensuring courses are planned, compliant, commercially successful and professionally delivered both internally and externally.\n\nThe successful candidate will play a key role in developing the academy as a revenue-generating function \n\nFirst Response Group is not just a workplace. It is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes, and a sense of community binds us together.\n\nFirst Response Group is committed to encouraging equality, diversity and inclusion across our workforce and whilst also supporting the training and compliance needs of the wider business.eliminating unlawful discrimination. We are a Living Wage Foundation Recognised Service Provider, accredited to the Inclusive Employers Standard, a Disability Confident Committed employer and a signatory of the Armed Forces Covenant\n\nAbout the Role•\tManage the day-to-day operation of the FRG Training Academy\n\n•\tCoordinate and schedule internal and external training courses\n\n•\tManage course bookings, delegates, joining instructions and training logistics\n\n•\tEnsure all course materials, presentations, learner packs and assessments are prepared, maintained and compliant\n\n•\tLiaise with trainers and awarding bodies to coordinate course delivery\n\n•\tSupport the commercial growth of the academy as a revenue stream, including maximising course utilisation and identifying opportunities for expansion\n\n•\tPromote training services internally and externally\n\n•\tMonitor training performance, profitability and utilisation, producing regular reports and recommendations\n\n•\tEnsure training records, certifications and compliance documentation are accurately maintained\n\n•\tSupport audits, accreditation requirements and awarding body standards\n\n•\tSupport mobilisation and client-specific training requirements where required\n\n•\tDrive continuous improvement within the academy and wider training function\n\nRequirements\n\nWe are looking for someone who is commercially aware, proactive and highly organised, with the ability to manage multiple priorities within a fast-paced operational environment.\n\nYou will ideally have:\n\n•\tPrevious experience within a Training Manager, Training Coordinator, L&D Operations or Academy Management role\n\n•\tExperience managing training operations, scheduling or learning administration\n\n•\tStrong organisational and administrative capability\n\n•\tExperience coordinating accredited or compliance-based training programmes\n\n•\tCommercial awareness and the ability to support revenue growth\n\n•\tExcellent stakeholder management and communication skills\n\n•\tExperience using LMS platforms and training systems\n\n•\tStrong attention to detail and compliance standards\n\n•\tExperience within security, facilities management or similar operational sectors would be advantageous\n\n•\tKnowledge of SIA training environments or accredited learning programmes would be beneficial\n\nWhat We Offer\n\n•\tOpportunity to shape and grow an expanding Training Academy\n\n•\tA varied and commercially focused role within a growing national business\n\n•\tSupportive and collaborative working environment\n\n•\tProfessional development opportunities\n\n•\tCompetitive salary and benefits package\n\nIf you are someone who enjoys building structure, driving standards and developing training operations within a commercial environment, we would love to hear from you