Loyalty jobs in WinchesterCreate job alerts

Job Summary Our marketing team is undergoing an exciting transformation — and we’re looking for exceptional talent to join us. As we build a more digitally focused, data-driven marketing function, we’re investing in people who can own strategy and execution across paid search, SEO, and social media – working closely with best-in-class agencies. Here, you’ll have the autonomy to innovate, the data to make decisions, and the platform to make a visible impact. If you’re driven by results, thrive in collaborative environments, and want to shape the future of legendary brands, this is your chance. The E-Commerce Manager is a senior leadership role accountable for developing and executing the end-to-end e-commerce strategy across Protyre.co.uk, TyreClick, and all digital sales channels, driving both online and in-store revenue growth within the Group’s retail business. Reporting to the Chief Commercial Officer, this role owns omnichannel integration, blending digital acquisition with physical store footfall to deliver a seamless customer journey. The job holder works in close partnership with the Protyre Retail Director and Pricing Team to optimize pricing, promotions, and product availability across channels. With a creative and entrepreneurial mindset, the role proactively identifies new revenue streams, tests innovative digital models, and stays ahead of e-commerce trends inside and outside the automotive sector. The E-Commerce Manager leads one direct report (E-Commerce Executive), fostering a high-support, high-challenge environment to deliver agile, data-driven results. The job holder is accountable for growing online sales, increasing digital-to-store conversion, and enhancing customer lifetime value through personalized, omnichannel experiences. They own the e-commerce P&L, manage platform performance (conversion rate, AOV, abandonment), and ensure full integration with retail operations, pricing strategy, and marketing campaigns. The role drives continuous innovation in UX/UI, checkout flow, and post-purchase engagement, while maintaining compliance with GDPR, PCI DSS, and ASA standards. Monthly reporting to the Chief Commercial Officer and Retail Leadership Team includes performance insights, opportunity identification, and ROI evaluation. About the Role & About you We’re looking for E-Commerce Manager, you will lead the multi-year digital roadmap across Protyre.co.uk, TyreClick, and emerging platforms. You’ll drive omni channel revenue, optimize user experience, champion data-led decision making, and shape the future of how customers interact with our brand online. Your Responsibilities: • Own E-Commerce Strategy & Roadmap, • Define and deliver a multi-year vision for e-commerce growth across Protyre.co.uk, TyreClick and future digital channels., • Present annual strategy proposals to the Chief Commercial Officer and Retail Leadership Team., • Drive Omni channel Revenue Growth, • Partner with the Protyre Retail Director to increase digital-to-store traffic and in-store-to-online conversions., • Implement geo-targeted promotions, enhance store locator functionality, and introduce real-time stock visibility., • Optimise Platform Performance & UX, • Lead continuous improvement of website performance, checkout flows and mobile experience., • Drive A/B testing, heatmapping (e.g., Hotjar), and user research to reduce abandonment and improve engagement., • Align Pricing & Promotions, • Work closely with the Pricing Team to ensure competitive and dynamic pricing across channels., • Execute flash sales, bundle offers and loyalty incentives that support margin and conversion growth., • Lead Innovation & Trend Adoption, • Research and pilot new e-commerce models such as tyre subscriptions, live commerce or AR fitment tools., • Benchmark against category leaders (e.g., Halfords, Amazon, AO.com) and stay ahead of industry trends via RetailX, Shopify, BigCommerce and key digital events., • Manage & Develop an E-Commerce Executive, • Set clear objectives, delegate platform updates and reporting tasks, and provide weekly coaching., • Build a high-support, high-challenge culture that promotes ownership, innovation and problem-solving., • Champion Data-Led Decision Making, • Use Google Analytics, Hotjar, CRM and e-commerce reporting tools to monitor funnel performance, revenue drivers and ROI., • Produce monthly data-driven performance insights for the Chief Commercial Officer with clear recommendations., • Ensure Compliance & Security, • Maintain adherence to GDPR, PCI DSS, ASA advertising guidelines and WCAG 2.1 accessibility standards., • Oversee the security and integrity of our e-commerce platforms and customer data., • Influence & Report, • Deliver monthly e-commerce performance reports to the Chief Commercial Officer and Retail Leadership Team., • Use data storytelling and customer insights to secure cross-functional alignment and budget for growth initiatives. What We're Looking for From You: • Proven experience managing and growing an e-commerce platform, ideally in a retail or service-based environment., • Strong commercial mindset with a track record of delivering revenue growth and conversion improvements., • Confident with analytics tools (GA4, Hotjar, CRM systems, A/B testing platforms)., • Skilled at influencing senior stakeholders and presenting clear, strategic recommendations., • Experience managing, coaching or developing team members., • A proactive trend-spotter with curiosity for new technology and digital innovation. About Our Company l Micheldever Tyre Services (MTS) was founded in 1972 as a part-time venture providing car servicing and tyres. Today, Micheldever Group is the fastest growing wholesaler, distributor and retailer of tyres in the UK, selling six million tyres nationwide, (20 percent of the total UK market) and employing approximately 2100 employees - company wide. To support this business, we have built a wholesale distribution network of 14 sites around the UK supplying over 6,000 retailers and our own retail chain Protyre which is consistently growing. This is achieved by skilled, focused and determined teams across 1 central distribution and 13 warehouse operations nationwide. For more information about how your data is managed throughout the hiring process with Instant Impact and Micheldever, please click here.

CRM & Loyalty Manager | The Midlands | Salary up to £75k + BenefitsZachary Daniels Recruitment are partnering with a leading customer focused retail business to recruit a CRM & Loyalty Manager. This CRM & Loyalty Manager role will take ownership of the company's CRM, loyalty and customer engagement

Catalogue, Commerce, CPQ/CLM, DBSS, Loyalty & Rewards, MarTech.

We're on a mission to build the most engaging and commercially powerful loyalty programme in the food delivery space - and we're looking for a Senior Loyalty Manager to lead the charge. This is a rare opportunity to shape the future of loyalty and take ownership of our growing pilot programme and dr

Solutions Architect – RETAIL (PoS, eCommerce, Loyalty, Supply Chain). Typical projects include eCommerce, payments, loyalty, booking & reservations, point of sale (PoS), merchandising, smart warehousing, supply chain and fulfilment. Ideally, project‑based experience with any of the following app

A leading recruitment agency is seeking a Business Development Director to join a London-based Loyalty and Rewards Agency. With a focus on B2B sales and at least 5 years of experience, the candidate will drive retention and loyalty marketing strategies.

A leading UK retailer is seeking a Senior Content Designer to enhance its Clubcard loyalty experience.

A leading Loyalty provider in London seeks a Senior Data Engineer to spearhead the design and development of scalable data solutions.

A leading technology firm is seeking a Senior Java Engineer in London to lead the development of core product features for a travel app.Candidates should have over 5 years of experience and strong programming and API design skills.The role requires a proactive approach to problem-solving and excelle

A leading travel loyalty firm in London seeks a Full-Stack Engineer to enhance the Avios App, a global loyalty platform.

Solution Architect – Retail Applications (eCommerce, POS, Loyalty, OMS, ERP).

A leading travel organization in Greater London is seeking an experienced Anaplan Model Builder to join its finance transformation team.You will be responsible for the design and optimization of Anaplan models, collaborating with finance stakeholders.Ideal candidates should possess Anaplan Model Bui

A major cinema organization in Greater London is seeking a Membership Manager to drive their Membership programme, ensuring exceptional value and community engagement.The role involves leading strategy, enhancing member experiences, and managing CRM activities.Candidates should have 2-3 years of rel

This role is pivotal in executing cross-channel CRM strategies, enhancing customer loyalty through innovative campaigns.

A leading customer engagement company in Greater London is seeking an experienced Account Manager to engage with retail clients and drive strategic campaigns.The ideal candidate has over 3 years of experience in account management, strong communication, and analytical skills.This role involves manag

The Opportunity**This is a practical, hands-on role that gives you real experience in loyalty and rewards. Mailchimp, Klaviyo), loyalty platforms, or e-commerce systems. Mentoring from senior loyalty managers and structured on-the-job training.

A dynamic customer service company in Greater London is seeking a Customer Experience Specialist.The ideal candidate will provide top-class support via chat and email while simplifying issues and optimizing workflows.Applicants should have over 2 years of customer support experience, excellent commu

A reputable software firm in the United Kingdom is seeking a Head of Customer Success to lead their Customer Success team.The successful candidate will be responsible for driving exceptional customer experiences, increasing customer retention, and managing B2B software relationships.This role demand

Full-Stack Engineer page is loaded## Full-Stack Engineerlocations: London, UKtime type: Full timeposted on: Posted Todayjob requisition id: JR100458Who we areWe’re IAG Loyalty - one organisation with two ambitious, growing divisions across Loyalty and Holidays. Our Loyalty division is

A leading digital experience company in Greater London is seeking a Senior Product Manager to own various key customer journeys across Search, Merchandising, and Loyalty.

A global marketing consultancy in Greater London is looking for a Strategy Consultant to join their Value Engineering team.The successful candidate will develop business cases, financial models, and measurement frameworks to support client initiatives in digital marketing and CRM.Ideal applicants wi

A luxury fragrance brand in the United Kingdom is seeking a full-time Retail Sales Consultant.The role involves delivering elevated customer service, supporting fragrance discovery, and achieving sales targets.Ideal candidates should have at least 2 years of retail experience in beauty or luxury, po

A leading travel and loyalty company is looking for a Head of Architecture to shape the technology strategy for their Loyalty and Holidays divisions.

A leading hotel group is seeking a Regional Head of Reservations in Greater London to oversee reservation operations across two properties.The role requires implementing pricing strategies, enhancing team skills through training, and ensuring excellent customer service to maximize both guest satisfa

A global travel technology company seeks a Loyalty Operations and Experience Manager to oversee loyalty programs and enhance customer experiences. This role requires 7+ years of experience in loyalty or marketing, strong analytical skills, and the ability to collaborate with cross-functional teams.

The Head of Loyalty Strategy & Proposition is responsible for defining, evolving, and leading the strategic direction of the Sparks loyalty programme. Strong loyalty & proposition leadership: Proven experience shaping loyalty strategy or customer propositions at scale. Own the loyalty roadmap, worki

A leading loyalty solutions provider is seeking a Tech Lead in London to design and architect solutions for contact centre products.

A leading digital payment technology company in the UK seeks a Client Solution Lead for SMB Premium and Loyalty propositions.

A renewable energy company in Greater London is seeking a skilled Solar Panel Fitter.In this role, you will be responsible for the installation and assembly of solar panel systems on various properties.Ideal candidates have experience in solar installation, strong technical skills, and excellent com

Looking for a role where you can lead, create and connect — all while making a real impact? We’re Live Like Loyalty, a growing perks platform bringing meaningful employee rewards to life.

This role focuses on delivering and managing loyalty programmes, enhancing customer value, and driving marketing campaigns to foster brand love.

TheLoyalty Digital Designer willbe responsible forworking on our loyalty programme assets from concept stage through to the delivery of online launches. Digital Designer (Loyalty) - Maternity Cover. Balance creative freedom with Loyalty brand guidelines, applying a pragmatic approach to digital desi

A global travel technology company in Greater London seeks a Senior User Experience Designer to lead the creation of user-centered designs for loyalty experiences.

The Royal Academy of Arts is currently seeking an experienced Marketing Manager to join our Loyalty and Membership Marketing team as we plan the 50th anniversary of the Friends of the RA membership scheme in 2027. The Marketing Manager (Loyalty & Membership) will lead the planning and execution of a

Strong loyalty & proposition leadership: Proven experience shaping loyalty strategy or customer propositions at scale. The Head of Loyalty Strategy & Proposition is responsible for defining, evolving, and leading the strategic direction of the loyalty programme. They lead the development of the core

A customer service focused print management company is seeking a CRM specialist to plan and implement the Members card strategy.This role involves analyzing campaign effectiveness, managing customer communications, and engaging stakeholders.The ideal candidate will have strong CRM experience, excell

A leading retail brand in Greater London is seeking a Senior Software Engineer to enhance their Loyalty platform.

A leading loyalty solutions firm in the Greater London area seeks a motivated Loyalty Program Manager to complete a Certified Loyalty and Reward Specialist Course and assist with live client projects. The successful candidate will work on designing loyalty structures, enhancing customer journeys, an

A leading apparel company is seeking an Intern for their Loyalty team to support the activation plan of the Levi's Red tab program across Europe. Responsibilities include coordinating loyalty campaigns, managing content on digital platforms, and preparing performance reports.

The Head of Loyalty Strategy & Proposition is responsible for defining, evolving, and leading the strategic direction of the Sparks loyalty programme. Strong loyalty & proposition leadership: Proven experience shaping loyalty strategy or customer propositions at scale. Own the loyalty roadmap, worki

We’re IAG Loyalty - one organisation with two ambitious, growing divisions across Loyalty and Holidays. Our Loyalty division is home to Avios, the global loyalty currency, enabling millions of members to collect and spend rewards across travel, retail and financial services. You value perfection o

As Loyalty Proposition Manager, you will play a pivotal role in shaping and evolving our market-leading loyalty programme. You'll have the chance to shape propositions that set new standards in retail loyalty and ensure the business remains at the forefront of loyalty innovation. Loyalty Proposition

A leading online retailer in the UK is looking for a Senior iOS Engineer to join their Loyalty Benefits team.

A leading consulting firm is seeking a Head of Loyalty Strategy and Proposition to define and lead the loyalty program's strategic direction. This role involves developing the loyalty proposition across various channels, managing partnerships, and integrating customer insights to enhance loyalty.

A leading retail company in Greater London is looking for a Senior Software Engineer to enhance its Loyalty platform. You will work within a dynamic team, advocate for best engineering practices, and influence the technical direction of the Loyalty team, ensuring high-performance interactions for us

A leading retail company in the UK is seeking a Loyalty Proposition Manager to shape and evolve their loyalty program. Ideal candidates will have proven experience in loyalty or customer strategy roles, with exceptional storytelling skills and a commercial mindset.

You will design innovative loyalty management solutions, utilizing Salesforce capabilities to enhance customer experiences. This opportunity offers flexibility in a freelance capacity while working on multi-million pound projects in Loyalty Management.