Operations Manager – Food Manufacturing & E-commerce Fulfilment
8 hours ago
Exeter
Operations & Supply Chain Manager Full-time | £50,000 per year | Exeter, Devon BodyMe is a growing nutrition brand creating clean, organic protein powders, shakes and bars designed to fuel active everyday life. We formulate, blend and manufacture our products in-house, giving us close control over quality, innovation and operational agility as we continue to grow across D2C, Amazon and retail. As part of our next stage of growth, BodyMe is relocating to a brand-new facility at SkyPark Exeter, launching in mid-August. We’re looking for an Operations & Supply Chain Manager to help shape and scale the operational foundations of the business through this exciting next phase. This is a broad, hands-on role with real ownership and long-term opportunity. You’ll oversee operations across production planning, inventory, fulfilment, logistics, compliance and operational systems, while helping build smarter, more scalable ways of working as the business grows. Working closely alongside Chris, who leads the business day-to-day, you’ll help drive operational performance across the business while supporting future growth, product launches, international expansion and continuous improvement. We’re looking for someone commercially astute, adaptable and resourceful; comfortable rolling up your sleeves while thinking strategically, improving systems and identifying opportunities to operate more efficiently as the business evolves. The RoleProduction, Planning & Supply Chain • Oversee production planning, inventory and supply chain across the business., • Manage forecasting and stock flow across D2C, Amazon and wholesale channels., • Support operational readiness for launches, promotions and future growth expansion., • Help improve operational visibility, forecasting accuracy and supply chain efficiency Operations & Fulfilment • Lead day-to-day operational flow across production, fulfilment and logistics, • Coordinate stock movement, dispatch operations and Amazon FBA replenishment, • Ensure smooth operational performance across launches, campaigns and peak trading periods, • Work closely with Customer Experience to resolve operational issues efficiently Commercial & Operational Improvement • Identify opportunities to improve efficiency, streamline logistics and optimise operational processes., • Support cost optimisation across ingredients, packaging, fulfilment and wider operations., • Negotiate with suppliers and operational partners to improve commercial outcomes., • Feed operational insight into wider business decisions and scalability., • Help future-proof operational systems, infrastructure and ways of working as the business grows. Compliance, Quality & Site Operations • Support operational compliance across the production facility and wider business., • Help maintain standards and audit readiness across SALSA, Soil Association Organic and health & safety requirements., • Oversee SOPs, compliance documentation and operational procedures., • Support risk assessments, site processes and continuous improvement across operational best practice. Systems, Reporting & Cross-Functional Collaboration • Build and improve reporting around stock, forecasting, fulfilment and operational KPIs., • Maintain accurate operational and inventory data across systems., • Work cross-functionally with marketing, finance and customer experience teams to support wider business growth., • Operationally lead new product launches, ensuring timelines and stock readiness. Leadership & Team Management • Work closely alongside Chris, Brand Owner, helping shape and scale the operational side of the business, • Manage and support a small on-site production and fulfilment team of 4–6 people, which will grow at pace with the business., • Help build a positive, efficient and accountable operational culture across the team., • Lead by example with a hands-on, proactive and solutions-focused approach. About You • A genuine self-starter who takes ownership and drives things forward independently., • Highly organised, adaptable and solutions-focused., • Comfortable balancing strategic thinking with hands-on execution., • Commercially aware with strong analytical and problem-solving skills, • Strong communicator who enjoys working cross-functionally., • Comfortable leading people, improving processes and making decisions proactively., • Excited by the opportunity to help shape and scale a growing independent brand. Skills & Experience • Experience in operations, supply chain, manufacturing or inventory management, ideally within FMCG, food, nutrition or consumer goods., • Strong understanding of production planning, logistics and operational workflows., • Experience working with suppliers, operational partners and inventory systems., • Understanding of compliance and audit environments such as SALSA, Soil Association Organic or similar., • Familiarity with health & safety procedures and operational risk management., • Strong Excel / Google Sheets capability, • Experience with Shopify, Amazon Seller Central, ERP or inventory systems is advantageous, • Full driving License Why Join BodyMe • Opportunity to play a key role in scaling an ambitious independent nutrition brand., • High ownership and autonomy within a growing business., • Genuine opportunity to grow into a senior operational leadership role., • Be part of a brand focused on quality, craft and doing things properly., • Friendly team, dynamic culture., • On site team kitchen, creating nutritious meals, smoothies and protein goodies., • Comprehensive Health insurance