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Join Our Team at Busy Bees – Leading Nursery Group in the UK \n As an Early Years Educator, you will play a leading role in fostering the intellectual, social, and emotional development of children at Busy Bees. Join a company that values high-quality education and provides ample growth opportunities. \n About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. \n Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you’ll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. \n Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Busy Bees Nottingham Toton, rated "Good" by Ofsted, has a capacity of 65 children. Our purpose-built nursery features an extensive range of learning and play resources, including a self-contained baby unit and a secluded outdoor play area, ensuring a nurturing and stimulating environment for all children.Conveniently located just off the A52 on Minton Close, our nursery is ideally situated for those commuting, with just a 20-minute drive from the centres of Derby and Nottingham. The M1 at Junction 25 is only a 5-minute drive away, providing excellent transportation connections. For families arriving via public transport, there is a bus stop just a 2-minute walk from the nursery on Morris Avenue, serving bus routes 510 ECOnnect and 536. Free parking is available for staff. Busy Bees Benefits \n\n • Competitive salary\n, • Ongoing professional development and career progression\n, • Our ‘Hive’ benefits and wellbeing hub, with discounts across a huge range of retailers\n, • Up to 28 days holiday per year (including bank holidays)\n, • Your birthday off – it’s our gift to you!\n, • 25% childcare discount\n, • Enhanced family leave and return to work bonus\n, • Menopause support through Peppy\n, • Financial support through Salary Finance\n, • Employee Assistance Programme and Mental Health First Aiders\n, • Cycle to Work scheme\n, • Easy access to your workplace pension through Cushon\n Key Responsibilities \n\n • Assist in planning and delivering educational activities that promote children's development.\n, • Create a safe, stimulating, and inclusive learning environment.\n, • Take on the role of Key Person, fostering b partnerships with children and their families.\n, • Track and report on children's progress through observations and assessments.\nWhat We’re Looking For:, • Level 2 qualification in early years education/childcare., • Experience working with children under 5., • Empathy and understanding – each child is unique., • Strong communication and organisational skills.You may have previous experience working with children, ideally as an Early Years Educator, Nursery Practitioner, Nursery Assistant or Nursery Nurse. Start your rewarding career in early childhood education today—apply now!

Join Our Team at Busy Bees – Leading Nursery Group in the UK \n Are you passionate about cooking and providing nutritious meals for young children? As a Chef at Busy Bees, you’ll be a key part of our kitchen team, preparing healthy meals that support children's growth and development. This is an exciting opportunity to work in a nurturing environment where you will contribute to the wellbeing of children while gaining valuable experience in catering within the early years sector. \n About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. \n Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you’ll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. \n Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Join our exceptional team at Busy Bees Nottingham University, an Ofsted-rated Good nursery with a capacity of 96 children. Our nursery features five warm and welcoming base rooms, each designed to provide a stimulating environment for children to grow and develop during their early years. Each room has its own dedicated Astro Turf outdoor area, surrounded by trees and wildlife, allowing children to explore nature and engage in outdoor play.Our long-standing staff team is dedicated to going above and beyond, ensuring that every child in our care receives the best possible start in life. Conveniently located on the Nottingham University campus, close to the QMC hospital, our nursery offers easy access for families and staff alike.If you are passionate about early childhood education and want to be part of a supportive and caring team, we would love to welcome you to Busy Bees Nottingham University! Busy Bees Benefits \n\n • Competitive salary\n, • Ongoing professional development and career progression\n, • Our ‘Hive’ benefits and wellbeing hub, with discounts across a huge range of retailers\n, • Up to 28 days holiday per year (including bank holidays)\n, • Your birthday off – it’s our gift to you!\n, • 25% childcare discount\n, • Enhanced family leave and return to work bonus\n, • Menopause support through Peppy\n, • Financial support through Salary Finance\n, • Employee Assistance Programme and Mental Health First Aiders\n, • Cycle to Work scheme\n, • Easy access to your workplace pension through Cushon\n Key Responsibilities \n\n • Prepare healthy, nutritious meals that meet dietary needs.\n, • Oversee kitchen operations ensuring food safety and hygiene compliance.\n, • Manage kitchen staff and collaborate with regulatory bodies during inspections.\n, • Food Hygiene Certificate (Level 2 or above).\n, • Experience in catering or kitchen operations.\n

Trainee Service Technician Nottingham Are you ready to start your career with a company that places both its employees and customers at the heart of everything they do? If you're a motivated, customer-focused individual with a clean driving licence and a can-do attitude, we want to hear from you. You’ll fit in well with us at Medstrom, where we have disrupted the market by providing proven and well-evidenced products and services to our busy customers, helping to make a real difference to both their workload and, crucially, their patients’ outcomes. Established in 2010, Medstrom has grown substantially by being patient-focused to become the organisation we are today, whilst maintaining an open culture and ethos. In 2022, Medstrom became an Employee Ownership Trust (EOT), unlike any other company in the industry. This allows each employee to have a vested interest in the company, where we can all contribute to, and share in, the company’s success. We are looking for a dedicated Trainee Service Technician to join us and help provide high-quality products to customers across Nottinghamshire (predominantly City Hospital). The Benefits: • Basic starting salary of up to £25,500 per annum + on-call payments (approx. OTE of £27,500+ with additional payments), • On-call rotation after training, one week per cycle for all technicians, • Contributory pension scheme, • 33 days’ annual leave allowance, • Discounts and cashback on shopping, supermarkets, and holidays as part of our rewards scheme, along with other wellbeing benefits, • Salary sacrifice schemes, including Cycle to Work, • Full induction, with great training and support from dedicated team members, • Receive a treat on your birthday, • Death in Service benefit provided, • Be a part of an Employee Ownership Trust (EOT) and the associated benefits of having a stake in the company The Role: As a Trainee Service Technician, you will ensure an effective and timely delivery and maintenance service to our customers. After training, this will include the delivery and set up of products for patients within agreed delivery times, repair and proactive maintenance of products and support at the delivery stage to customers in various clinical environments. Main responsibilities of the role: • Deliver clean, ready-to-use products to customer sites, • Collect products after use and return to the service centre location, • Disinfect, function check, repair, and electrical safety test products - full training will be given, • Complete records of testing, delivery and collection within our computerised system, • Maintain available product stock and spare parts inventory, • Complete product modifications when required, • Provide product demonstrations and basic training to staff, • Maintain a clean and tidy work environment Hours of work: 37.5 per week, working Tuesday to Saturday (Tues – Thurs alternating 8am – 3.30pm/10.30am – 6pm and Friday & Saturday 8am – 6pm) About You: To join us as a Trainee Service Technician, ideally, you will need to have or be willing to develop the following skills: • Mechanical or electrical interest/experience desirable, but not essential, as full training will be provided, • Full, valid UK driving licence required (we use long wheelbase vans, but training and support to build confidence in manoeuvring these vehicles will be provided where required), • Knowledge of Medstrom and/or other medical device manufacturers’ products would be desirable but not essential You will also need the following: • A proactive, ‘can-do’ attitude, keen and enthusiastic, • Excellent customer service skills, • The ability to communicate effectively, • The ability to work under your initiative and follow procedures to achieve deadlines, • Basic PC skills, including email and MS Office, • A DBS check (or the willingness to complete one) Please note, this role will involve manual handling - loading, lifting, and carrying Medstrom products into the van. In addition to the salary and related benefits, you will join a company that has grown extensively within the last 5 years and, through our unique ownership model, is continuing to grow, whilst offering great career opportunities for those who are keen to progress. Webrecruit and Medstrom are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. Medstrom operates a zero-tolerance policy towards any harassment of any kind towards our colleagues.

Join Our Team at Busy Bees – Leading Nursery Group in the UK \n As an Early Years Educator, you will play a leading role in fostering the intellectual, social, and emotional development of children at Busy Bees. Join a company that values high-quality education and provides ample growth opportunities. \n About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. \n Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you’ll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. \n Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Join our exceptional team at Busy Bees Nottingham University, an Ofsted-rated Good nursery with a capacity of 96 children. Our nursery features five warm and welcoming base rooms, each designed to provide a stimulating environment for children to grow and develop during their early years. Each room has its own dedicated Astro Turf outdoor area, surrounded by trees and wildlife, allowing children to explore nature and engage in outdoor play.Our long-standing staff team is dedicated to going above and beyond, ensuring that every child in our care receives the best possible start in life. Conveniently located on the Nottingham University campus, close to the QMC hospital, our nursery offers easy access for families and staff alike.If you are passionate about early childhood education and want to be part of a supportive and caring team, we would love to welcome you to Busy Bees Nottingham University! Busy Bees Benefits \n\n • Competitive salary \n, • Ongoing professional development and career progression \n, • Our ‘Hive’ benefits and wellbeing hub, with discounts across a huge range of retailers \n, • Up to 28 days holiday per year (including bank holidays)\n, • Your birthday off – it’s our gift to you!\n, • 50% childcare discount \n, • Enhanced family leave and return to work bonus\n, • Menopause support through Peppy \n, • Financial support through Salary Finance \n, • Employee Assistance Programme and Mental Health First Aiders\n, • Cycle to Work scheme \n, • Easy access to your workplace pension through Cushon\n, • Discounted Private Medical Insurance (PMI)\n What to Expect as a Nursery Practitioner: • Create a Safe, Stimulating Environment: Prepare materials and arrange rooms to encourage children's growth and learning., • Lead Educational Activities: Plan and deliver activities that support children's physical, emotional, intellectual, and social development, aligned with the Early Years Foundation Stage (EYFS)., • Level 3 (or above) qualification in Early Years Education.\n, • Proven experience in working with children under 5 and a genuine interest in early childhood education\n

Join Our Team at Busy Bees – Leading Nursery Group in the UK \n Are you passionate about working with children and eager to start your career in early childhood education? As an Early Years Assistant (Unqualified) at Busy Bees, you’ll gain valuable experience in a dynamic environment while helping children grow and develop. This role is perfect for anyone eager to learn and grow in their professional journey, with ongoing support and training to help you succeed in the early years sector. \n About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. \n Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you’ll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. \n Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Busy Bees Nottingham Toton, rated "Good" by Ofsted, has a capacity of 65 children. Our purpose-built nursery features an extensive range of learning and play resources, including a self-contained baby unit and a secluded outdoor play area, ensuring a nurturing and stimulating environment for all children.Conveniently located just off the A52 on Minton Close, our nursery is ideally situated for those commuting, with just a 20-minute drive from the centres of Derby and Nottingham. The M1 at Junction 25 is only a 5-minute drive away, providing excellent transportation connections. For families arriving via public transport, there is a bus stop just a 2-minute walk from the nursery on Morris Avenue, serving bus routes 510 ECOnnect and 536. Free parking is available for staff. Busy Bees Benefits \n\n • Competitive salary\n, • Ongoing professional development and career progression \n, • Our ‘Hive’ benefits and wellbeing hub, with discounts across a huge range of retailers \n, • Up to 28 days holiday per year (including bank holidays)\n, • Your birthday off – it’s our gift to you!\n, • Enhanced family leave and return to work bonus\n, • Menopause support through Peppy \n, • Financial support through Salary Finance \n, • Employee Assistance Programme and Mental Health First Aiders\n, • Cycle to Work scheme \n, • Easy access to your workplace pension through Cushon\n Key Responsibilities • Assist in preparing and delivering educational activities for children., • Support the team in maintaining a safe and nurturing environment., • Help children develop socially, emotionally, and physically through engaging play-based learning., • Ensure the welfare and safety of all children is maintained. Our hourly rates of pay differ for people under 21 but they are above national minimum wage levels. For employees aged 21 and above, our hourly rate of pay is £12.75. Ideal Candidate \n\n • No formal qualifications required, although prior experience in early years settings is beneficial.\n, • A passion for working with children and supporting their development.\n

School Lunchtime Supervisor required in Nottingham Days: Monday to Friday (term time only) Hours: 11:30am – 1:30pm (times may vary) This role could be ongoing for the right candidate Responsibilities & Duties: • To supervise pupils at mealtimes - encouraging children to eat healthily, helping infants to open packaging or cut up food, and providing some social and educational training, such as good table manners., • To clean up spillages, cleaning tables and clearing the dining area., • To oversee children in the playground or during wet play and monitor the safety and suitability of activities., • To lead on group games and activities to ensure that all pupils feel safe, secure and included when on the playground., • To supervise children using toilet facilities – giving permission to older children and accompanying infants, checking they wash and dry their hands., • To make sure children who are ill or injured receive appropriate medical attention, and report any serious accidents., • To have or be willing to obtain a DBS certificate on the update service., • Provide a minimum of two references to cover the last 24 months of employment., • Right to work in the UK.

Join Our Busy Bees Family – Start Your Career in Early Years Today! Apply today to join us on our June, September or October learning cohorts. Are you passionate about working with children and ready to begin a rewarding career in the Early Years sector? At Busy Bees, the UK’s leading nursery group, we’re looking for enthusiastic, caring individuals to join us as Early Years Apprentices. Whether you’re taking your first step into childcare or looking to grow your skills, this is your chance to learn, develop, and make a real difference every day. Why Choose a Busy Bees Apprenticeship? As an Apprentice, you will: • Work alongside experienced, inspiring Early Years professionals, • Receive dedicated support and mentoring throughout your qualification, • Take part in bespoke Learning & Development courses, • Be regularly visited by your Development Coach for feedback and guidance Why Busy Bees? At Busy Bees, we’re proud to be the UK’s leading nursery group, with nearly 400 nurseries nationwide and more around the world. Our mission is simple: to give every child the very best start in life. We’ve also been recognised for our positive workplace culture, and we’re committed to making sure every team member feels valued, supported, and listened to. You’ll also experience: • Our award‑winning Bee Curious curriculum - designed to spark imagination, confidence, and a love of learning in every child., • A workplace culture where every team member feels valued and supported, • Opportunities to get involved in our charity partnership with BBC Children in Need About our Nursery Join the enthusiastic team at Busy Bees Nottingham Wollaton, an Ofsted-rated Good nursery with a capacity of 109, where no two days are the same! Our vibrant nursery is dedicated to creating an engaging environment filled with laughter and fun. With expansive gardens featuring individual outdoor spaces for each age group, children can play, learn, and explore while developing a deep appreciation for nature. Our lively pre-school area also fosters a love for plants and the environment.We recognize the importance of community connections in enriching children’s learning experiences. That's why we proudly collaborate with the local library and Wollaton Park, providing exciting opportunities for children to explore beyond nursery walls. Conveniently located on Bromcote Lane, our nursery is just a 10-minute drive from Nottingham city centre and a short stroll from the beautiful Wollaton Park. The A52 is only a 4-minute drive away, and the M1 at Junction 25 is a quick 10-minute drive. Public transport users will find a bus stop at Admiral Rodney (Stop WO06) right outside, serving routes 13 and 30.Additionally, our nursery hosts free Jo Jingle sessions on Mondays during term time, introducing music and movement into children's weekly routines to spark their imagination and enhance physical coordination. Join us at Busy Bees Wollaton and make a meaningful impact on children’s lives in a dynamic and supportive setting! Free parking is also available for staff convenience. Busy Bees Benefits We offer a fantastic range of benefits, including: • Competitive salary, • Ongoing training and career progression, • Access to our Hive benefits and wellbeing platform - with discounts across a huge range of retailers, • Up to 28 days holiday per year (including bank holidays), • Your birthday off — our gift to you!, • 50% childcare discount, • Enhanced family leave and return‑to‑work bonus, • Menopause support through Peppy, • Financial guidance through Salary Finance, • Employee Assistance Programme & Mental Health First Aiders, • Cycle to Work scheme, • Workplace pension with Cushon, • Option for discounted Private Medical Insurance (PMI) Your responsibilities and expectations As an apprentice, you will: • Help plan and deliver exciting, age-appropriate activities following the EYFS framework, • Support the team to provide high-quality childcare and positive learning experiences for all children, • Build strong, supportive relationships with children, parents, and colleagues, • Ensure children’s individual needs are understood and met, • Contribute to the safeguarding of all children, • Work proactively toward completing your apprenticeship provided by Busy Bees Education and Training within the expected timeframe, • Show enthusiasm, curiosity, and commitment to your own development, • Show an enthusiastic, proactive, and open approach to learning new skills every day, • Provide your line Manager with regular information about the activities and progress within the room Essential Criteria To apply, you must: • Be passionate about childcare and motivated to start a career in Early Years, • To meet funding eligibility, you must have been a resident in the UK for at least the 3 consecutive years, • Be able to provide evidence of Maths and English achievements (GCSE Maths and English grade 3/D or above or Level 2 Functional Skills) Desirable Criteria (not essential) • A Level 2 Early Years Practitioner qualification Start your future in Early Years with a team that truly believes in you. Apply now and begin your Busy Bees journey!

Join Our Team at Busy Bees – Leading Nursery Group in the UK \n Are you passionate about cooking and providing nutritious meals for young children? As an Assistant Chef at Busy Bees, you’ll be a key part of our kitchen team, preparing healthy meals that support children's growth and development. This is an exciting opportunity to work in a nurturing environment where you will contribute to the wellbeing of children while gaining valuable experience in catering within the early years sector. \n About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. \n Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you’ll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. \n Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Join our dedicated team at Busy Bees Nottingham City Hospital, an Ofsted-rated Good nursery with a capacity of 96 children. Our bright and welcoming day nursery provides exceptional childcare for children from babies to preschool age, creating a nurturing environment where every child can thrive.Each room in our nursery features free flow access to spacious individual garden areas, including a beautiful nature garden where children can engage in growing their own fruit and vegetables while exploring mini-beasts and other wildlife. This hands-on learning experience fosters a love for nature and outdoor play.Conveniently located just off Valley Road, our nursery is a short drive from Nottingham city centre and offers excellent links to Nottingham City train station. With free parking available, we ensure easy access for parents and staff alike. If you are passionate about providing high-quality early years education and want to be part of a supportive team, we would love to welcome you to Busy Bees Nottingham City Hospital! Busy Bees Benefits \n\n • Competitive salary\n, • Ongoing professional development and career progression \n, • Our ‘Hive’ benefits and wellbeing hub, with discounts across a huge range of retailers \n, • Up to 28 days holiday per year (including bank holidays)\n, • Your birthday off – it’s our gift to you!\n, • 25% childcare discount \n, • Enhanced family leave and return to work bonus\n, • Menopause support through Peppy \n, • Financial support through Salary Finance \n, • Employee Assistance Programme and Mental Health First Aiders\n, • Cycle to Work scheme \n, • Easy access to your workplace pension through Cushon\n Key Responsibilities: \n\n • Prepare healthy, nutritious meals that meet dietary requirements for children.\n, • Support the Chef in overseeing kitchen operations and maintaining food safety and hygiene standards.\n, • Ensure kitchen inventory is well-maintained and assist with ordering and stock management.\n, • Support meal preparation and assist in the cleaning and maintenance of kitchen equipment.\nIdeal Candidate, • Ideally experience in leadership within early years settings., • Strong mentoring and problem-solving skills., • Ability to drive improvements and ensure compliance.If you have a passion for leading teams and supporting quality education, apply today!

• Job Role: Learning Support Assistant, • Location: NG10 I’m working with a specialist SEN school in the NG10 area looking for a full-time Learning Support Assistant to join them as soon as possible. This is initially a temporary position, with the potential to become permanent for the right person. The school supports children and young people aged 2–19 with Severe Learning Disabilities (SLD), offering personalised learning pathways that are built around each pupil’s individual needs. It’s a through school, so you’ll be part of a setting that supports pupils from their earliest years right through to Post-16 preparation for adulthood. This isn’t a “sit at the back of the classroom” kind of role — it’s hands-on, meaningful work where you’ll be supporting pupils with a wide range of additional needs including autism, communication difficulties, sensory needs, medical needs, and personal care requirements. The environment itself is brilliant for SEN support — sensory-rich, well-equipped, and designed around helping pupils feel safe, engaged, and able to learn in ways that work for them. There are large outdoor learning spaces, sensory rooms, a hydrotherapy pool, forest school provision, soft-mobility areas, rebound therapy facilities, and strong therapeutic links across speech and language, occupational therapy, physiotherapy, visual and hearing support services, and social care. They’re looking for someone calm, patient, and genuinely invested in helping children reach their potential. Previous experience working with SEN is highly desirable, especially if you’ve supported pupils with SLD or complex needs, but just as important is the right attitude — someone who can build trust, stay positive, and bring consistency to the school day. All applicants will require the appropriate qualifications and training for this role. Please see the FAQ’s on the Teaching Personnel website for details.All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.Teaching Personnel is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with DfE statutory guidance ‘Keeping Children Safe in Education’ this may also include an online search as part of our due diligence on shortlisted applicants.We offer all our registered candidates FREE child protection and prevent duty training. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check. Full assistance provided.For details of our privacy policy, please visit the Teaching Personnel website.

Job Title - Aesthetic Doctor Location - Nottingham Highly attractive salary or fee structure, continual professional development, great working environment with a professional team A bit about us - and why we need you! Sk:n clinics have over 30 years unrivalled client care and millions treated, we want every client to have access to the best in dermatology and skin care treatments, to help them on their journey to confidence in better skin. The Opportunity We currently require an Aesthetic Doctor with accredited training to fulfil Aesthetic treatment sessions in our Nottingham clinic, providing out-patient clinics with an emphasis on laser treatments and aesthetic procedures, to include botox and filler injections, as well as minor ops and dermatology consultations. You will maintain an excellent standard of customer care at all times, monitoring the clients' journey from start to finishing ensuring full client satisfaction by offering expert advice on treatments and post treatment aftercare. Our people are our greatest asset and we are interested in hearing from qualified Doctors who are interested in employed or sessional hours with the UK's market leader. As an integral part of the sk:n team, you will work independently offering expert advice during consultations and delivering aesthetic treatments. Our clinics benefit from a robust system of governance with strict protocols for all our treatments and regular audits. All sk:n clinics are registered and inspected by the Care Quality Commission, ensuring exacting clinical standards and peace of mind for our clients. We are a UK market leader within the Aesthetic and Cosmetic industry, providing treatment to thousands of clients every month through our nationwide network of clinics. Our brand has been built over the last 30 years on the foundations of efficiency, knowledge and trust. Our expert team includes renowned consultants, surgeons, doctors, nurses and medical professionals who have decades of experience in delivering world-class treatment and client service. JOB REQUIREMENTS Experience, Qualifications and Personal Qualities: • All applicants must be a qualified Aesthetic Doctor with a valid GMC pin number that can perform minor ops., • Written confirmation of adequate professional indemnity insurance., • Able to provide immunisation records., • Experience in lasers in dermatology are desirable., • Administering advanced Aesthetic procedures are essential by a trusted provider., • Experience of working in a demanding, time governed environment, • Passionate about helping people to achieve greater confidence through better skin, • Formulation of treatment plans

Ward Manager Nursing Woodthorpe Hospital - Nottingham - £50,000 Annually Permanent Are you ready to take the next step in your career with one of the leading providers of independent healthcare in the UK? We are looking for a proactive and dynamic Ward Manager to join our team at Woodthorpe Hospital in Nottingham. This exciting full-time (37.5 hours) role offers the opportunity to lead and nurture a team dedicated to delivering high-quality clinical outcomes. At Ramsay Health Care, our people are our most important asset, and we ensure you have the tools to excel with access to our Ramsay Academy for continuous professional development. Why join us? At Ramsay Health Care UK, our people are at the heart of our success. Our benefits are designed to support your wellbeing, work-life balance and career development, because we're people caring for people. Here’s what we offer: Health, Wellbeing & Financial Security: • Private Medical Cover with the option to add your partner and dependents., • Discounted Bupa Dental Insurance, helping you keep those smiles healthy., • Life Assurance of three times your base salary, offering peace of mind for you and your family., • Private Pension with Ramsay matching up to 5 percent after a qualifying period., • Access to an Employee Assistance Programme for support at any time. Work-Life Balance: • Enjoy 25 days of annual leave plus bank holidays, with the flexibility to buy or sell additional days., • Take advantage of our flexible shift patterns, where possible, to suit your lifestyle., • Family-friendly policies, including enhanced parental leave to support you and your loved ones., • Volunteer leave for the opportunity to give back to a cause that matters to you. Career Development & Recognition: • Benefit from our Training and Development opportunities via the Ramsay Academy to support your career growth., • Join our colleague recognition programme to celebrate outstanding contributions. Lifestyle & Everyday Perks: • Access a wide range of discounts through our benefits platform., • Participate in the Cycle2Work scheme for a healthier commute., • Enjoy a meal at our subsidised staff restaurant, where possible., • Free parking on-site to make your commute hassle-free. What you will do: • Lead and manage a dedicated team of healthcare professionals in a fast-paced environment., • Deliver high standards of patient care while ensuring compliance with CQC Standards., • Be responsible for staff rostering and maintain optimal staffing levels., • Mentor and develop team members, fostering a culture of learning and excellence., • Engage in change management and contribute to the hospital’s continuous improvement., • Implement the Ramsay ‘Speaking Up for Safety’ programme to ensure a safe clinical environment. What you'll bring with you: • Registration with the NMC and full compliance., • Proven experience in clinical supervision and as a Ward Nurse., • Strong leadership skills with the ability to drive and implement change., • Exceptional communication skills and a passion for delivering excellent care., • A good working knowledge of CQC Standards and the ability to make sound decisions. Living and working in Nottingham offers a fantastic quality of life with its hip city scene surrounded by beautiful countryside, a rich history, and a vibrant arts culture. The city offers something for everyone, from quaint shopping streets to expansive parks and lively markets. Join us at Woodthorpe Hospital for an enriching career and enjoy the diverse, dynamic life that Nottingham has to offer. Working with Sanctuary Personnel: Sanctuary Personnel is a trusted and award-winning agency for roles. With an ‘Excellent’ rating on Trustpilot from over 1,000 reviews and many prestigious industry awards, we are dedicated to finding you the best possible rates in roles that match your skills and experience.

Clinical Governance Partnership Lead At Healthcare Business Solutions, we offer and provide numerous healthcare-based solutions to a variety of clientele. Whether it be patients, clinicians, or corporate businesses, we are always innovative. We consistently provide tomorrow’s solutions, today. The Clinical Governance Partnership Lead is a senior clinical leadership role responsible for developing operational delivery, and continuous improvement of the business’s clinical governance framework across our NHS partnerships. You will help us meet the expectations of our NHS partners by acting as the "clinical face" of the organisation, assuring our partners that the services we provide are safe, effective, and fully compliant with both CQC regulations and specific NHS Trust governance frameworks. You will be the primary point of contact for clinical escalations, complex investigations, and partnership assurance. You will work closely with the Operations Managers through mobilisation and ongoing delivery. This role is critical to maintaining a culture of safety, openness, and learning (Just Culture), bridging the gap between independent provider agility and statutory NHS governance requirements. The successful candidate will provide expert clinical advice to the Chief Operating Officer, the Chief Medical Officer and the Risk Director. You will be reporting to the Head of Clinical Governance. To be considered for the the role you will require the following: Essential Criteria; EDUCATION QUALIFICATIONS & TRAINING • Current professional registration (NMC, HCPC, or GMC), • Undergraduate degree in a related healthcare discipline, • Formal training in Investigation (e.g., RCA or PSIRF) EXPERIENCE • 5+ years in a clinical governance or quality role within the UK healthcare sector., • Substantial experience in service mobilisation and leading multi-disciplinary teams., • Track record of leading complex patient safety investigations., • Experience of managing budgets and developing business cases for quality / safety improvements. KNOWLEDGE AND SKILLS • Deep understanding of CQC Fundamental Standards and NHS Governance, • Knowledge of Data Protection (GDPR) in a clinical context, • Exceptional report writing and ability to present data to senior stakeholders, • Understanding of statutory requirements including Duty of Candour, GDPR and Safeguarding, • Proficiency in Microsoft office suite PERSONAL QUALITIES • Compassionate, inclusive leader with a commitment to “Just Culture” and psychological safety, • Resilience and the ability to work effectively in a high pressure, complex environment, • Self- motivated, detail orientated and able to work autonomously OTHER JOB-RELATED REQUIREMENTS • Clean driving license Desirable; EDUCATIONAL QUALIFICATIONS & TRAINING • Masters’ level qualification in related subject, • Formal training in quality improvement, • Risk management qualification EXPERIENCE • Experience working within a private provider delivering NHS-commissioned services., • Experience of working with commissioners of services., • Familiarity with operating theatres and multiple clinical environments. KNOWLEDGE AND SKILLS • Understanding of PSIRF and its implementation., • Understanding of clinical informatics and digital clinical safety standards., • Facilitation and coaching skills. Within this position, you will mainly be; Partnership & Clinical Representation • Client Liaison: Serve as the lead clinical representative on regular contract review meetings with NHS Trusts and other clients., • Relationship Management: Build high-trust relationships with Trust Lead Nurses, Medical Directors, and Governance Leads to ensure alignment on clinical pathways and protocols., • Assurance Reporting: Lead the development and implementation of a partnership-specific Clinical Governance Strategy by designing clinical dashboards that demonstrate our performance against Key Performance Indicators (KPIs) and Quality Accounts. Patient Safety and Incident Response • Reporting: ensure that partner and business incident and complaint reporting is effective., • Complex Investigations: Lead and coordinate investigations into serious incidents (SIs) and complex clinical complaints using recognised methodologies (e.g., PSIRF)., • Root Cause Analysis: Produce high-quality, evidence-based reports that identify systemic failures and provide actionable recommendations., • Ensure full compliance with the statutory Duty of Candour, managing sensitive communications with patients and families and providing compassionate support to staff involved in safety events. Clinical Effectiveness and Audit • Design and lead a robust programme of clinical audit that reviews procedural adherence, clinical outcomes, and documentation standards against NICE and Royal College guidelines., • Develop and review Clinical Policies and Standard Operating Procedures (SOPs) to ensure they reflect national best practices and are seamlessly integrated with host Trust environments., • Utilise advanced analytical skills to triangulate data from incidents, audits, complaints, and mortality reviews to identify systemic risks and prevent repeat harm., • Ensure that insights from learning responses are translated into sustained changes in practice and verified through follow-up audits. Risk Management and Regulatory Compliance • Maintain and oversee the partnership-specific Clinical Risk Register, ensuring that all risks are identified, mitigated, and escalated to the SLT as required., • Ensure "inspection readiness" for the CQC’s Single Assessment Framework, coordinating the collection of evidence across all 34 Quality Statements where they are relevant to insourcing., • Act as the organisation's onsite Associate Caldicott Guardian, ensuring that all clinical information is managed ethically, legally, and in compliance with GDPR., • Monitor compliance with National Patient Safety Alerts and Central Alerting System (CAS) notifications, providing assurance to host Trusts and commissioners. Onsite Presence and Mobilisation • Able to provide a clinical presence at insourcing sites to troubleshoot operational-clinical interfaces and provide real-time mentorship to staff., • Lead the clinical mobilisation of new contracts, ensuring that staff inductions, equipment safety checks, and local pathway validations are completed prior to service commencement., • Conduct "Ward to Board" safety rounds and "Swarm Huddles" to maintain visibility of frontline clinical risks and support staff wellbeing., • Ensure that the physical environment and equipment provided by the host Trust are "fit for purpose" and comply with Infection Prevention and Control (IPC) standards. Leadership and People Management • Provide senior clinical leadership and professional advice to the multidisciplinary team (MDT), including Consultants, Nurses, and AHPs., • Foster a "Just Culture" where staff feel psychologically safe to speak up about concerns or mistakes., • Work with our People team to ensure all staff are compliant with mandatory training, clinical appraisals, and the National Patient Safety Syllabus. Our Commitment to you We are dedicated to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all choices are based on merit. No person is subjected to any less favourable treatment on any discriminatory grounds on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy and maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. If this opportunity is something which appeals to you, get in touch today, so we can ensure you have the best experience throughout your search.

Joining Arup Arup’s purpose, shared values and collaborative approach have set us apart for over 75 years, guiding how we shape a better world. Arup’s BIM designers are at the forefront of digital engineering, creating comprehensive, data rich models that enhance decision-making and project outcomes. Leveraging automation and innovative workflows, they deliver efficiency and accuracy at every stage. Working as an integral part of multidisciplinary engineering teams, they ensure seamless collaboration and contribute to innovative, sustainable solutions for our clients. The Opportunity We have a new opportunity for a Senior building services BIM Designer who is excited by technically challenging work on cutting-edge projects to join our creative and collaborative Building Engineering Team in the Midlands (based in our Nottingham office). You’ll be part of a multidisciplinary team of over 110 engineers and BIM designers across both locations. Our projects span the globe, offering the opportunity to thrive in an international, multicultural environment. You’ll contribute to some of the most innovative and inspiring buildings worldwide, working alongside leading architects. Current and recent projects include rail infrastructure, major science and industry developments, university buildings, and complex, sustainable residential and healthcare facilities. In this role, as the building services BIM manager for projects you will manage the planning and production of models, drawings, and data while supervising and supporting team members and collaborating with colleagues across disciplines. You will be the focal point for collaborative BIM delivery, developing coordination strategies, managing coordination with other disciplines and stakeholders, while encouraging innovation and continuous improvement. You will support the Project Manager by communicating progress and potential issues, helping them to ensure that objectives are achieved in line with plans. Beyond your projects you will provide technical support to the wider team. Experience in the implementation of BIM Execution Plans, the delivery of structured data, and an interest in automation are highly valued. At Arup, you belong to an extraordinary collective – in which we encourage individuality to thrive. Our strength comes from how we respect, share and connect our diverse experiences, perspectives and ideas. You will have the opportunity do socially useful work that has meaning – to Arup, to your career, to our members and to the clients and communities we serve. Is this role right for you? We are looking to speak to people who: • Have in depth knowledge of Autodesk Revit, including model setup, modelling, drawing production and family management., • Have a strong background in building services systems and coordination, across a range of project sectors and stages., • Have experience of managing and supporting others through guidance, training, and constructive feedback., • Possess strong communication skills at all levels with regular reporting to Project Managers and the ability to collaborate effectively across teams and with clients., • Have, or are working towards, a relevant professional qualification (for example LCIBSE EngTech). Not ready to apply just yet, or have a few questions? Contact Aslam Hussain ___). Please note, to ensure we remain GDPR compliant do not send your CV directly to us via this email. What we offer you At Arup, we care about each member’s success, so we can grow together. Guided by our values, we provide an attractive total reward package that recognises the contribution of each of our members to our shared success. As well as competitive, fair and equitable pay, we offer a career in which all of our members can belong, grow and thrive – through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do. We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup’s legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling members to share in the results of our collective efforts. We also provide Private medical insurance, Life assurance, Accident insurance and Income protection cover. In addition, you’ll have access to flexible benefits to help you look after all aspects of your wellbeing and give you the freedom and flexibility to find the best solutions for you, your family, and your individual needs. Different People, Shared Values Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas – this drives our excellence. Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Our internal employee networks support our inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion – we aim to create a space for you to express yourself and make a positive difference. Discover more about life at Arup at ___. We are committed to making our recruitment process and workplaces accessible to all candidates. Please contact Aslam Hussain () to let us know if you need any assistance or reasonable adjustments throughout your application or interview process, and/or to perform the essential functions of the role. We will do everything we can to support you. Our Application Process To understand what to expect next, please visit ___ Stay safe online - Arup will never ask for payment or your bank details as part of our recruitment process. Closing date: 21st March 2026 - We may close the role earlier than the advertised date should we receive a large number of applications, so please ensure you apply early #LI-DNI

Do you have excellent (or emerging) clinical diagnostic and interpersonal skills? Are you motivated to achieve great outcomes for Podiatry patients in Singapore? If so then come and join our team. An excellent opportunity is available for an enthusiastic, flexible and motivated podiatrist to join our committed and progressive Podiatry team. We have a position available for an AH12 or AH13 Podiatrist. Excellent time management, communication and organisational skills are essential. New graduates will rotate through all sub-specialties of Podiatry providing input into various multidisciplinary teams and managing a variety of foot problems arising from Diabetes, Vascular, Rheumatological, Dermatological and Musculoskeletal conditions. Training will be given, and an assigned mentor will guide you through a six-month competency development programme. You will be able to demonstrate empathy, resilience, a methodical approach and an aptitude for problem solving using your own initiative. You will (assist in) the triage of urgent and high-risk referrals from hospital based Medical and Surgical teams as well as referrals from community based medical practitioners. You will also be involved in nail surgery, prevention clinics as well as mentoring students. There will be opportunity for specialist training in shockwave therapy, negative pressure wound therapy, compression bandaging, maggot debridement therapy and ultrasonic debridement therapy. Part of the role will be providing input into the education of other health care professionals on the high-risk foot and other foot conditions. You will be expected to take an active part in Professional Development and Clinical Supervision, developing yourself, along with others in the team, including students. The role is based within National University Hospital which is in the Western Cluster of Singapore. The Challenges • To assess and diagnose patients with a diverse range of medical and podiatric conditions, using appropriate diagnostic techniques, skills and tools., • Report to and liaise with referring doctor and other members of the multidisciplinary team., • Document patient podiatry notes clearly, accurately and in a timely manner., • Charge patients accurately., • Perform assessment and registration of new patients., • Comply with clinical standard operating procedures., • Comply with department policies in clinical governance, health and safety and infection control., • Supervise Therapy Assistants and students in Podiatry., • A recognised Degree in Podiatry, • Self-motivated with strong problem-solving skills, • Positive and collaborative, • Strong interpersonal and communication skills, • New graduates welcome Interested applicants are invited to email a detailed resume with a cover letter to . Please use the following in the email subject: "Applying for position of Podiatrist” We regret that only shortlisted candidates will be notified.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Complaints Insight Specialist About the role We're looking for a Complaints Insight Specialist to join our Complaints Process & Insight team on a permanent basis. We’re passionate about using customer complaints as a driving force for change, helping Capital One to deeply understand our customers and translate these insights into opportunities that we can invest in. You’ll be part of a team of six specialists and work across our organisation on a range of initiatives; from designing and delivering powerful data-driven customer insights, partnering deeply as part of our Operations department and enhancing our complaints strategy so that we can achieve great outcomes for our customers. You’ll report into the Head of Complaints Strategy and will need to have a passion for deep collaboration across different teams and leveraging data to identify where and why things go wrong. Spotting patterns, creating compelling visual narratives and clearly explaining your results to people across the organisation of varied disciplines and levels will be key in the role. What you’ll do * Manage and deliver complaints insight projects to successful conclusion and implementation through initiating and leading problem solving efforts in close partnership with internal stakeholders * Support the UK Customer Operations management team in the real-time identification of emerging customer dissatisfaction trends and specific performance improvement initiatives that can be quickly leveraged to ensure good outcomes, operational efficiencies and reductions in service costs * Manage and enhance our complaints strategy, as well as the associated risks and process control activities, while providing relevant and timely communication to all internal partners and stakeholders * Prepare and present insights and recommendations, through both written reports and presentations, in a concise and compelling way to internal stakeholders * Leverage internal, industry, regulator and Financial Ombudsman Service (FOS) information to produce objective and actionable insights of customer complaint drivers and outcome trends * Ensure all outputs are actionable, grounded in customer understanding, and guided by the broader context of our organisation to inspire the team to uncover the “so what’s” of all deliverables * Collaborate with teams from across global lines of business and drive the delivery of key regulatory data and reports What we’re looking for * A natural storyteller with an endless curiosity for how we can enhance customer outcomes * Excellent interpersonal skills with a positive and cooperative attitude that fosters collaboration and teamwork across all lines of business * Experience with both qualitative & quantitative analytical methods * Strong presentation-building, storytelling, and data visualisation skills * Detail orientation, with some experience of more broad strategy design and process management * A proven track record in delivering sustainable improvements, with a hands-on approach and outside-the-box mentality * Creative problem solving and cutting through complexity with simple solutions * Relevant experience in a regulated complaints environment * Experience with Google Workspace, e.g. Google Sheets, Google Slides Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Change Delivery Lead About the role Our Change and Transformation is key to enabling the business achieve its strategic goals. We are looking for a Change Delivery Lead to lead on the delivery of priority outcomes to drive successful end to end delivery. What you’ll do As a Change Delivery Lead you will use your experience to lead business wide change which will include; * Bringing cross functional resources together to tackle a wide range of business problems * Providing clear communication and coordination between delivery teams and wider business stakeholders * Adapting your methodology and style to suit different scenarios * Challenging and stress testing plans, scope and delivery approaches * Dealing with ambiguity and navigating when processes are not clearly defined or understood * Identifying ways to improve overall efficiency and ways of working of delivery teams An accomplished delivery specialist with a depth of experience in delivering impactful outcomes that require cross-functional working and responsibility. You will utilise appropriate delivery approaches and techniques to drive successful end-to-end delivery. Your excellent communication and influencing skills will help you be a pro-active part of creating a culture of transparency across all aspects of delivery. You will ensure the successful implementation and review of change in a dynamic and well governed manner. You are outcome driven. You take a consistent and ongoing approach to planning, forecasting, managing uncertainty, metrics and measurements, contingency planning and delivery. You can communicate plans, planning assumptions and progress ensuring transparency to a range of stakeholders. You can manage risks, issues and dependencies for your outcomes as well as governance and status reporting. You can maintain the cadence of delivery and manage the relationships between different people within and across teams. You can use judgement to escalate when appropriate and proactively seek support where required. You can understand team styles and how people work together, adapting your own style where appropriate to gain the required results. You can give and receive constructive feedback, enabling a strong feedback loop. You can create an open and collaborative working environment. Your passion for continuous improvement means you challenge the status quo, you’re vigilant with what’s not working and help identify opportunities to influence positive change. In service of delivery you will work directly with teams as needed, using your skills to help them identify improvements and advance effectiveness of delivery. You seek a firm understanding of how Capital One, as a business, functions and the business context surrounding decisions and changes. You can demonstrate flexibility, adaptability and a willingness to learn and also seek to teach and coach others through our change community. You will achieve a breadth of impact by actively contributing to out of team activities (e.g. Outcome team level processes, Communities of Practice (CoP's), Business Resource Groups (BRGs), Intern & Grad scheme involvement etc..). You will share when you learn from your day to day role with your peers by using these forums. What we’re looking for * Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and project management frameworks * Excellent problem solving and analytical skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business * Proven experience of managing cross team dependencies, risks and issues * You are confident in leading through ambiguity, in a fast paced, changing environment * Strong relationship building and collaboration skills to steer and guide teams and stakeholders * A credible track record of governance, reporting, improving the effectiveness of delivery, * Comfortable working in a complex regulated environment (experience is desirable) * Excellent communication and influencing skills allowing you to engage with teams and wider stakeholders and play a pro-active part in creating a culture of transparency across all aspects of delivery. * A high level of emotional intelligence allowing you to read a room. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Technical Programme Manager About the role At Capital One, a strong emphasis on technology enabled change is vital as a large proportion of our business strategy is enabled through technology related change. As a Technical Program Manager (TPM), we’re looking for someone that can help us build world class technical solutions, to ultimately enable Capital One customers to have incredible experiences. You will play a key role in defining and delivering the future of Capital One architecture. In this role you'll not only be working with a dynamic tech team, but also collaborate with cross functional teams across the business to help define product roadmaps and ultimately future strategy. In addition to the technical programs, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organisation what a great TPM can achieve. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That’s where you come in. What you’ll do * Lead programs that deliver on critical business goals, overseeing the full lifecycle including planning, execution and delivery * Bring cross functional resources together to tackle a wide range of technical business problems * Contribute to the evolution and the effective day to day running of the TPM and wider change management function, leveraging your industry knowledge and experience to help build a best in class TPM function * Inspire and influence others to focus on solving clear customer problems and deliver with a customer-first mindset. * Provide clear communication and coordination between delivery teams and wider business stakeholders * Adapt your methodology and style to suit different scenarios * Challenge and stress testing plans, scope and delivery approaches * Deal with ambiguity and navigating effectively when processes are not clearly defined or understood * Identify ways to improve overall efficiency and ways of working for the TPM and delivery teams What we’re looking for * Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle * Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice * Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP * Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives * Excellent problem solving skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business * Proven experience of managing cross team dependencies, risks and issues * You are confident in leading through ambiguity, in a fast paced, changing environment * Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. * A credible track record of improving the effectiveness of delivery * Proven experience of managing cross team governance and reporting * A passion for leading, coaching and nurturing the very best talent * Comfortable working in a complex regulated environment (experience is desirable) Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our Nottingham office and expected to be in office 3 days a week. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be handsomely rewarded with a role contributing to the long term strategy for an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit: We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Analyst About the role Are you an experienced and passionate data professional looking to drive meaningful change? This could be the perfect role for you. Data Analysis is at the core of our UK business, delivering critical insights that shape information-driven strategies and influence key company decisions. As a Senior Lead Data Analyst, you will take a pivotal role in driving analytical excellence, spearheading analytical initiatives, and shaping the agenda for high-impact business areas. Using advanced analytical and technical expertise, you will innovate, build, and maintain well-managed data solutions—making complex business data more accessible and actionable. What You'll Do On any given day, you’ll work across problem-solving, solution generation, innovation, and data management. Your responsibilities will include: * Data Extraction & Manipulation – Handling highly complex, business-critical requests with precision. * Collaboration & Solution Development – Partnering with diverse teams and stakeholders to design user-friendly data solutions, tools, and self-service frameworks. * Insight Generation – Scanning and leveraging available data sources to provide actionable insights that drive business growth. * Exploring Emerging Technologies – Quickly adapting to and integrating new technologies to enhance analytical capabilities. * Subject Matter Expertise – Developing deep expertise in key data-driven workstreams and becoming a trusted advisor across the business. * Additional Contributions – Providing consultancy and resolution support for customer-impacting issues, fulfilling customer account updates, and producing large data sets for customer surveys. What We're Looking For * Expertise in Data Analytics – Advanced proficiency in core data analyst skills, including coding, data transformation, comprehensive data knowledge, and a strong understanding of systems. * Technical Excellence – Advanced SQL skills required, with proficiency in at least one additional programming language (e.g. Python, R) preferred. * Strategic Thinking & Stakeholder Engagement – Proven ability to communicate complex data insights to non-technical stakeholders and drive decision-making. * Problem-Solving & Analytical Rigor – A structured, inquisitive approach to solving challenges through data-driven methods. * Numerical & Trend Analysis – A natural affinity for numbers and a keen eye for identifying trends to inform business decisions. * Initiative & Ownership – Strong ability to prioritize workloads, deliver results at pace, and escalate issues effectively when required. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Head of Fraud Strategy About this role As Head of Fraud Strategy you’ll be centre stage in a business built on rigorous analytics and risk management. You'll have responsibility for setting Capital One's fraud strategy and oversight of all fraud analysis and systems. What you’ll do * Fraud Management – define and manage fraud and disputes strategy for a growing UK Card business with aspirations to move into a multi-product offering * Manage and support a team of fraud strategy analysts to ensure ongoing excellence in fraud outcomes for our customers * Be accountable for our fraud losses and ensure performance remains within appetite * Own and manage the credit oversight program for UK Fraud with support and collaboration from Enterprise Fraud * Provide consultancy to other intent and product owners across the business to ensure business change is delivered in line with fraud risk appetite and with appropriate fraud controls * Represent Capital One at industry forums and events (e.g. UK Finance, Cifas, various conferences) * Assess new technology and ensure Capital One remains one step ahead of fraud * Build relationships with vendors and understand what new products and services are worth pursuing What we’re looking for * Significant experience managing a fraud strategy or fraud analysis function within a financial services organisation * Ability to manage varying workload and solve for both the short and the long term * A proven track record of finding resolutions using data and a strong quantitative orientation matched with conceptual thinking skills * Ability to combine business experience and insights with econometric and statistical modelling skills to reach results that are both intuitive and technically sound * Strong business judgement and integrity: be a tenacious decision maker, able to bring a healthy, balanced approach to business Where and how you'll work This is a permanent position based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. If you’re London based, there will be an expectation that frequent travel to Nottingham will be required. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the strategic direction and roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Forecasting Lead - Principal Associate About this role This is an exciting opportunity to manage a small but mighty team responsible for producing demand forecasting for our Customer Operations area. If you are experienced in using tools and techniques to manipulate data, managing others and interested in Forecasting and Planning, then please read on! What you’ll do * Lead a small team to cover the production of all forecasts across operations * Produce medium and long term customer demand forecasts for critical contact centre process areas and oversee the creation of back office operations forecasts * Play a lead role in the creation of our operations budgets and outlook refreshes with Finance, through the provision of future volume demand views * Utilise planning data, models and insight to provide compelling advice and recommendations * Maintain strong, collaborative relationships by engaging stakeholders to become a trusted partner of the operation * Continually improve the quality and accuracy of our forecasts by reviewing tools, assumptions, models and processes * Communicate capacity plan outputs in a simple, easy to understand way * Ensure the efficient and effective use of resources in line with agreed planning periods What we’re looking for * Experience of producing forecasts in an operational environment to deadlines * Understanding of complex models (Excel based) to enable a continuous improvement based approach and solve problems * Experience coaching and managing a small team to maintain engagement and good service to our customers * Fantastic stakeholder management skills and ability to manage multiple stakeholders and effectively We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates. Where and how you'll work This is a permanent position and will be based in our Nottingham offices. Our flexible, hybrid working model gives you the opportunity to work both remotely and in our offices, which provide great spaces for in-person collaboration. Our core office days are Tuesday to Thursday, but the number of days you actually spend in the office will be led by your team, the work you’re doing and your preferences. Many of our associates have flexible working patterns, so we’re open to discuss flexible working arrangements with you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire QA Insights Specialist - Principal Coordinator About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance, actionable insights and reporting to the business. You will be responsible for monitoring agent interactions, providing actionable insights and influencing change to improve customer outcomes. What you’ll do * Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, mid to high risk workstreams, requiring good judgement skills. Providing assurance and actionable insight through accuracy and proactive identification of * Great customer outcomes, process adherence/execution * Non process adherence / execution * Training and knowledge gaps * Error trends and root causes * System failures * Validation: Conduct reperformance of QA monitoring across multiple Operational lines, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership, and supporting with coaching for improvement * Calibration: Support the end-to-end cycle of calibrations designed to align on business intent and expectations, inclusive of preparation, documenting post session outcomes and scoring rationales, and maintaining a robust calibration record, along with meaningful participation and contribution within calibration sessions * Reporting and Insights: Provision of actionable insights for key stakeholders making recommendations to improve outcomes and drawing connections across multiple lines of business inclusive of: * Analysis of results, insights and data from multiple viewpoints * Partnering with key stakeholders to refine and optimise insights * Root cause analysis to identify patterns, blockers, emerging trends and the “why” beyond the “what” * Performing post insight impact reviews * Maintaining a record of business impact and continuous improvement * Support quick win and value add initiatives * Appeals: Support QA Leadership in managing Appeal overflows and Competency appeals What we’re looking for * Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business * Be able to quickly learn and maintain a detailed knowledge of agent level processes * Ability to prioritise own day to day workload effectively * Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change * Ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements * Strong communications skills, being able to present findings in a clear and concise manner both written and verbally * Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis * A passion for improving customer outcomes and Quality Assurance Excellence * A positive mindset, contributing to the culture and values that are important to Capital One * Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes including scorecards and Scorebuddy Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Excellence Advisor About this role As a Process Excellence Advisor you will be responsible for supporting all functional areas in relation to Business Processes in terms of documentation, governance and monitoring performance. You will lead, advise and support on a range of activities ensuring the business has clear, up to date and end to end process maps in place utilising standardised documentation. Upskilling, coaching and training Process Managers in Process Excellence and supporting with process optimisation initiatives as well as documenting new processes. The ideal candidate will possess strong analytical and problem-solving skills, excellent communication and influencing abilities, and a passion for fostering a culture of continuous improvement and sound risk management. What you’ll do * Define and implement the frameworks for how we document and monitor processes across the UK business. * Create and lead workshops to upskill Process Managers in process excellence tools and methodologies. * Implement standardized documentation to ensure clarity and eliminate silos. * Manage process-related projects from initial discovery through to successful launch. * Build influential relationships across the business to ensure new processes are adopted smoothly and effectively. * Support the business in remaining "well-managed" by identifying performance gaps and supporting optimization initiatives. What we’re looking for * A well organised and detail orientated individual * Experience in process management, risk/governance frameworks, and process improvement methodologies. * Ability to build strong relationships and influence stakeholders across the business * Previous experience of problem solving through process evaluation * Strong organizational skills and the ability to remain focused and flexible in a changing environment * Experience of delivering training to groups face to face and / or on-line Nice to have * Awareness of Lean / Six Sigma tools and methodologies * Risk management experience, or a desire to learn and grow your career in this field. * Previous experience of working in a highly-regulated industry and/or corporate environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Financial Support About the role Process Managers thrive in understanding how things work, and constantly challenging how we can improve them. This means mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place – and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business, to manage and improve some key business processes. What you’ll be doing Process Managers have the opportunity to: * Participate in Capital One’s process transformation by defining and implementing process improvement agendas, driving efficiencies to create better experiences for our customers * Use a variety of techniques and tools to define, manage and improve processes, like Visual Management, Business Process Management, Lean, and Six Sigma * Apply different methods for process improvement such as variation reduction, waste elimination, or risk mitigation technique * Identify and manage risks to the process, building effective preventative and detective controls, partnering with our risk management and data analysis teams to develop the right level of oversight and monitoring * Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Working within a business built on rigorous data, insight and effective risk management, your responsibilities will include: * Identifying operational breakdowns and inefficiencies through KPIs to drive action to streamline and simplify existing processes * Analysing and improving existing processes to ensure consistently great customer outcomes * Ensuring that processes are compliant with enterprise standards and regulations * Partnering with technology, multiple stakeholders, including intent owners and delivery teams, and vendors to ensure change is delivered smoothly * Managing risks and events ensuring any impacts are remediated and issues are fixed forward in a timely manner * Identifying any impacts to the risk environment including impacts to existing risks, as well as identifying new potential risks. Working with the Analysts to create new controls where needed * Reviewing your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals What we’re looking for * A keen attention to detail, to be able to understand key operational processes, systems and technology * An understanding of Collections processes are preferred * Experience of decision making and problem solving and ability to combine business experience and insights from a range of sources to make effective recommendations. * Ability to work in a matrix environment with multiple stakeholders to drive business decisions around an appropriate approach to process management, and ensuring execution is in line with the process definition. * Strong business judgement, leadership and integrity: able to bring a healthy, balanced approach to business with a strong customer focus Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Manager, Compensation Consulting About this role Here at Capital One, Compensation is an important component of our Total Rewards strategy which focuses on Delivering Total Rewards that compel the best people to join and stay with Capital One and empower them to live their best lives. We are looking for a Manager, Compensation to join our International compensation team and who are detailed, results-oriented and flexible with the ability to manage multiple initiatives in a fast-paced environment. This role is responsible for designing, planning, and implementing compensation programs, policies, and procedures across our international footprint. We work in a business-casual, collaborative environment where one’s contributions are recognised, successes are elevated and effort is rewarded. We bring an analytically rigorous, data-driven approach to compensation and are focused on improving the associate experience including associate understanding of pay. The ideal candidate for this role should exhibit strong communication, influencing, and problem solving skills towards all stakeholders. Experience gathering requirements and digging into the details of business objectives along with the ability to translate these requirements into terms that others can develop solutions for is critical. We bring a data-driven approach to compensation. If you have a passion for analysing compensation and want to be part of a winning team, then this is the job for you! What you’ll do * Partner with HR and senior business leaders to develop pay programs for our International Business while exhibiting strong communication, influencing, and problem solving skills and ensuring alignment with the HR and business strategy for Capital One internationally * Deliver expert compensation consulting and develop proposals and presentations about compensation programs (including market data and appropriate pay levels/targets) to influence and educate senior level decision-makers * Serve as the primary compensation point of contact for mid-year and year-end compensation cycles for assigned client groups, ensuring smooth execution and managing within internal and external controls * Contribute to strategic compensation projects, key initiatives or processes horizontally across client groups * Collaborate with recruiters to develop competitive offer packages for external hires * Perform deep analysis on effectiveness and competitiveness of existing compensation programs and model potential impact of alternatives * Conduct benchmarking and job evaluations using market data and internal evaluation, and regularly analyse our market position on jobs; make recommendations on market adjustments * Research and formulate recommendations on external and internal employment offers, job leveling, and internal equity adjustments through the use of salary surveys and internal compensation tools * Draft plans, educational materials, and communications designed to provide associates, managers, and HR partners with timely and accurate information regarding compensation initiatives * Be an influential HR leader who thinks beyond compensation programs and builds strategic initiatives in close partnership with our HR analytics and benefits teams * Demonstrate an understanding of labour and pay equity laws to effectively audit, analyse and develop internal compensation practices inclusive of corrective actions as needed * Provide compliance consultation to HR and your business clients What we’re looking for * Compensation management experience, preferably within a regulated industry * High level of experience with building compensation models and conducting pay analysis * Experience in a client consulting role * Advanced Google Sheets / Excel skills (VBA, macros, array functions) and experience in developing data-based stories in Powerpoint / Google Slides * Great attention to detail to understand compensation analytics and how to present to senior business leaders * Ability to work cross-functionally and globally with lots of stakeholders to drive compensation decisions * Experience with Workday (desirable) * Experience with benchmarking tools (BetterComp) or reporting tools (Tableau, Business Objects) * Knowledge of human resources and compensation, including knowledge of Local laws/regulations relating to compensation Where and how you'll work This is a permanent position and can be based in our Nottingham or London office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Lead Data Scientist (Model Developer) / Deep Learning Practitioner About this role Our Data Science team focuses on the development of Machine Learning and Deep Learning solutions, to solve business problems and deliver actionable insights. We are a talented, collaborative and enthusiastic group, who use our expertise to derive insights from complex data, working in close collaboration with our business partners. This role will focus on leading the development of proprietary deep learning models in order to enhance our existing underwriting capabilities. By utilizing a mix of new and existing data, you will identify ways to improve predictive power and generate high-impact customer insights. What you’ll do * Lead the development of next generation deep learning approaches to advance our current underwriting models, to ensure that our core lending capabilities remain at the forefront of the industry. * Unlock the value in non-traditional datasets by building sophisticated neural networks (e.g. LSTMs, RNNs, or Transformers). You will find novel ways to transform raw, multi-modal inputs into powerful predictive features. * Collaborate with business stakeholders to prioritize initiatives. You will bridge the gap between ambitious R&D and tangible in-market results, driving ideas from initial prototypes through to production. * Use a combination of business acumen, coding and statistical skills to navigate large amounts of data and extract actionable solutions. * Work cross-functionally on projects that support key business initiatives and drive sustainable growth. What we’re looking for * Strong experience developing and deploying deep learning models, particularly for sequential data (e.g. time series or language models). * A proven track record leading model development, including setting the technical direction, project management, stakeholder comms, and mentoring junior members of the team. * Experience producing and managing reliable and maintainable code in SQL/Python in a team setting, including code reviews and setting software engineering best practices * Hands-on experience with modern Machine/Deep Learning frameworks such as PyTorch, TensorFlow, or Hugging Face Transformers, including training deep learning models on GPUs or GPU clusters. * Experience working with structured and unstructured data, such as text, logs, or time series and tokenisation techniques. * A strong understanding of probability, statistics, machine learning and familiarity with large data set manipulation. * A drive for continued learning through an internal and external focus, and an ability to prototype new techniques to assess value Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Data Scientist / Statistician (Model Developer) About this role Our Data Science team focuses on the development of machine learning and AI solutions, to solve business problems and deliver actionable insights. We are a talented, collaborative and enthusiastic group, who use our expertise to make sense of complex data, working in close collaboration with our business partners. This role will primarily focus on feature engineering and insight generation from new types of data and the development of machine learning models to address critical business challenges in underwriting. We are interested in candidates who have experience working with Open Banking or Credit Bureau data. A deep grounding in statistics and experience of Model Risk Management is also welcomed. What you’ll do * Develop and maintain the machine learning models which define our competitive advantage in the financial services market. * Explore and evaluate data, using advanced feature generation and categorisation techniques, in order to stay at the forefront of innovation. * Analyse tabular and non-tabular data, such as text, logs, or time series, to produce powerful new insights. * Consult on complex statistical test design, to efficiently learn our way into new areas of the market. * Use a combination of business acumen, coding and statistical skills to navigate large amounts of data and extract actionable solutions, working cross-functionally to support key business initiatives and drive sustainable growth. What we’re looking for * A strong understanding of probability, statistics, machine learning, feature extraction and familiarity with large data set manipulation. * Experience using deep learning models, particularly for sequential data. * Familiarity with Open Banking or Credit Bureau data. * Experience working with multi-modal data; in multiple formats from a variety of different sources. * Experience in producing reliable and maintainable code in Python, with an ability to adapt to new languages and technologies. * Experience of Model Risk Management; technical documentation, coding best practices, the importance of validation and ongoing monitoring. * Natural curiosity and proactive engagement with all areas of the business, with a desire to ask questions, challenge the status-quo and identify where Data Science can add value. * Ability to communicate findings to a diverse business focused audience, influencing others in both verbal and written form. * A drive for continued learning through an internal and external focus, in order to develop enterprise and industry leading solutions. We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Fraud Investigator Salary of £28,000 About this role Our Fraud team protects the business from fraud losses whilst putting the customer at the heart of everything we do. They apply judgement to all investigations and reach the right outcome for our customers. As a member of the Fraud team, you’ll work to investigate: * Application Fraud * Account Takeover * Disputes What you'll do * Investigate inbound and outbound customer contact for all areas of Fraud and Disputes, including Application Fraud, Account Takeover and Disputes * Protect the business from fraud losses by proactively identifying fraudulent applications and transactions; and protect victims of fraud and genuine customers * Be the point of contact for offshore vendors and other areas of the UK business * Take ownership of cases with end to end case management and one call resolution. What we’re looking for * Adaptable in a fast-paced environment * Expert attention to detail would make you a superstar in this role * A team player that acts with integrity and treats our customers with respect * Demonstration of solid judgement * A great communicator, both verbal and written, communicating effectively to customers and third parties We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work We have developed a blended learning and support programme involving in-person, remote and self learning. This means: * You’ll get full training in the role for 12 weeks where you’ll be based in our Nottingham office. This supports your development in the role but also allows you to learn more about our culture and build relationships with colleagues. During your training, your working hours will be 09:00 to 17:30, Monday to Friday. * Once you've completed training, your hours will be 09:00 to 17:00, Monday to Friday. You’ll transition to mostly working from home and you’ll spend a day in our office every 2 weeks. This will be for team building, collaboration and the opportunity to meet and spend time with your colleagues face to face. However, if you want to work from the office more, you can! What’s in it for you * Salary of £28,000.00 * Laptop provided on your first day * Life and private medical insurance * Enhanced parental leave and family care days * 25 days holidays per year with the option to buy up to 5 more * Excellent training in our open plan offices for your first 12 weeks * Primarily remote working upon completion of training (work from home, with 2 days per month in our Nottingham office for team building and collaboration). * Advanced career progression * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant and mindfulness space. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Outcome Manager About the role We are seeking an experienced leader to manage our UK customer testing programme. As the lead of the Customer Outcome Testing team, you will be responsible for developing and overseeing the testing team, enhancing our testing strategy and collaborating with senior stakeholders across the UK business. What you’ll do * Oversee the Customer Journey testing programme, ensuring an effective and efficient approach to testing * Develop and mentor the testing team fostering an environment of continuous improvement and excellence * Inform senior stakeholders results via formalised reports; informing them of improvement opportunities, actionable feedback and recommendations * Be a key feed of information into the Customer Outcome and Insight Committee; supporting AEs in monitoring their processes * Enhance and refine the testing methodology, adapting best practices and innovating approaches * Collaborate with insight providers across the whole UK business What we’re looking for * Outcome testing or Quality Assurance experience in a regulated environment * Ability to lead a testing programme delivering results through others * An ability to self-identify process improvements to improve efficiency, and then execute them * Great stakeholder management skills and the ability to influence and collaborate with a wide range of different people * Able to partner within and beyond the team, building productive, cross business relationships; analysing and sharing results and insights through reports * Strong organisational skills and the ability to remain focused and flexible in a changing environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Lead Data Management Specialist About this role Data is at the heart of everything we do. We have a multitude of systems that store, process and use data to support our operations, analytics and reporting - all of which drive us towards our business goals of helping our customers (and associates) succeed. Ensuring we have a thorough understanding of the data the UK business creates and uses, and the management of such data is crucial. All of this is essential to ensuring our business is well managed and gives users the confidence that the data they are using is available, and of the highest quality. We are seeking an individual to join us to help build, deliver, improve and lead on data management across the business. You will be working on a variety of activities to solve complex problems and unlock the power of data through good data management and help the business make informed decisions. What you’ll do With the permanent high focus on data management, we are looking for an energetic individual to help us support the UK business and wider Enterprise by: * Helping define and drive our data management strategy through understanding the external environment, Enterprise direction to identify opportunities * Work with key stakeholders to drive consistent, policy compliant practices to support all aspects of the data lifecycle. Including registration, usage, quality, retention and external data share * Identifying, assessing and reporting on data management related issues across the UK business * Providing advice across the business on how we drive value and change through great data management * Insert yourself in to change forums to ensure data is a key consideration as the business creates new products and services * Evolve Data Management frameworks to meet changing business and regulatory needs, including the focus on converging to Enterprise solutions and capabilities * Engaging with UK, US and Canada stakeholders to share, assess and improve data management practices * Execute and engage in data management assessments through control performance or 2nd and 3rd line review * Coach, nurture and develop associates around the business to ensure they have a great understanding of their data management responsibilities and the value behind it What we’re looking for You don’t need to be an expert in data, instead we are looking for an individual with an appetite and enthusiasm who can demonstrate critical thinking and work with a wide range of stakeholders spanning the entire business. You will be part of an ever-changing industry with regular development in new tools and methodologies being proposed. As a member of the Data Management team, we are looking for an individual to: * Support our data partners by using critical thinking to resolve complex problems and be a key figure in identifying, documenting and managing issues as an owner * Use judgment come to the right solution whilst using influence, a strong network and communication skills to drive change * Be able to influence decisions, have a strong network and communication skills to drive change * Help data owners understand more about the data they use or create and the further embed the value of good data management * Guide data owners and data users through the completion of relevant data management activities using established procedures / frameworks * Bring new ideas and establish new processes that support the UK data strategy * Support the Data leads to deliver a variety of enterprise actions whilst staying up to date on Enterprise and industry changes * Be an advocate for great data management practices across the business * Perform risk and control requirements where applicable * Help the Data Management Team and Divisional Data Risk Officer shape how we achieve consistent, future-proof data management effectiveness * Have a strong passion for learning and taking an interest in the industry as a whole Experience in any of the following would be great, however we will help you develop in these areas too * Understanding of, or interest in, Data Management & Data Risk Management * Ability to manage a process * Basic knowledge of Cloud data / AWS * Experience in managing and delivering large value add activities * Risk Management fundamentals Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Forecasting Associate - Operations/Contact Centre About this role This is an exciting opportunity to join an established team producing demand forecasting for our Customer Operations. Right now is a great time to be joining as we’re in a period of exciting business growth and change, we are also exploring the use of new forecasting tools and streamlining how we work, So If you are experienced in using tools and techniques to manipulate data within a Forecasting and Planning setting, then please read on! You’ll be responsible for forecasting demand for a specific area within the operation, with all models/workstreams being divided between the team, you will be able to focus your attention to one specific line of business, becoming the SME for that area, having the opportunity to lead work with stakeholders and data to make recommendations that drive forecast accuracy and deliver staffing plans that allow us to meet our servicing targets. Given our global servicing footprint, you’ll be working closely with a number of teams across the business, including; service delivery, strategy, change management, marketing and finance so communication is key to this position as well as the ability to work with data. What You'll do * Produce medium and long term customer demand forecasts, both for contact centre and back office operations * Lead monthly meetings for your area of responsibility, reviewing performance and collaborating with stakeholders to deliver binding requirements * Ensure the efficient and effective use of resources in line with agreed planning periods * Utilise planning data, models and insight to provide compelling advice and recommendations * Maintain strong, collaborative relationships by engaging stakeholders to become a trusted partner of the operation * Lead proactive stakeholder communications that highlight risks and opportunities to senior leaders * Continually improve the quality and accuracy of the forecast by reviewing tools, drivers, assumptions, models and processes * Communicate capacity plan outputs in a simple, easy to understand way * Measure variances between forecast and actual demand, analyses cause and effects, recommends corrective actions and publish results What we’re looking for * Advanced user in MS Excel or Google Sheets * SQL desirable, but not essential * Experience with AWS advantageous * Experience working with data and strong analytical skills * Excellent attention to detail * Organised and adaptable to changing priorities * Strong problem identification and resolution skills * Able to communicate effectively at all levels, including exceptional stakeholder management skills * Effectively manages individual workload, whilst balancing the needs of the wider team Where and how you'll work This is a permanent our Nottingham Head Office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Job Advert\n\nHead of Clinical Services - 12 month maternity leave cover\n\nNottingham Woodthorpe Hospital\n\nWe are looking for a Head of Clinical Services to join the team at Woodthorpe Hospital in Nottingham. This role is integral part of the Senior Leadership team at Woodthorpe. The right candidate will need to be committed to delivering the highest quality clinical outcomes in a supported environment, where you will be valued for your skills and expertise. You will work in close partnership with the Hospital Director, Finance manager, and the Operations manager as part of the Senior Leadership Team. Providing strong leadership, direction and operational management to support and meet the business and workforce objectives of the hospital and Ramsay Health Care as a whole. Commitment to the development of high quality evidence based acute care, combined with personal drive, enthusiasm, creativity and resilience. Leadership to Clinical teams and deputising for the HD when they are not on site.\n \n\nWhat you will bring with you:\n\n• A strong clinical background in acute elective surgical/medical care\n• NMC or HCPC Registered\n• Significant exposure in a senior clinical role to external stakeholders such as Consultants and the health care community\n• Experience of working in a surgical environment \n• Experience in clinical governance, development and administration of budgets, management reports and supply contracts\n• The ability to provide effective monitoring and management of resources needed to sustain agreed activity levels\n• Experienced in leading clinically based projects\n• The ability to develop effective working relationships with key stakeholders e.g. Integrated Care Systems, General Practitioners, Consultants and Suppliers\n• A proven track record of leadership and be able to manage a team, ensuring that the Hospital complies with CQC requirements.\n• A Comprehensive understanding of relevant legal and professional care/practice standards\n• The competence to provide effective monitoring and management of the clinical services\n• Excellent communication and rapport building skills\n• The ability to make decisions, use your initiative and an understanding of business acumen.\n• Passion to deliver outstanding care in a rewarding environment.\n\n• A flexible and positive attitude\n\nIn return for your professionalism and commitment we offer the following competitive benefits:\n\nAccess to the Ramsay Academy – genuine opportunities to grow, develop and specialise in your career.\n\nContributory pension scheme\n\n25 days’ annual leave plus 8 bank holidays plus the opportunity to buy/sell more\n\nPrivate Healthcare and Life Assurance\n\nFree offsite parking and a subsidised staff restaurant\n\nFree uniform\n\nAccess to our employee Discount Programme\n\nWellbeing centre and access to 24/7 employee assistance line for free advice\n\nFree DBS checking\n\nLong service, Employee recognition and appreciation awards\n\nA friendly sportive hospital environment.\n\nAbout Us:\nWoodthorpe Hospital has provided healthcare services to the people of Nottingham since 1877. Conveniently located towards the north of Nottingham city centre. The hospital offers private and NHS services to the population of Nottingham and beyond and has an excellent reputation for high standards of care and customer service.\nWoodthorpe hospital serves the community of Nottingham and our dedicated team are very proud of its Care Quality Commission rating of ‘Good’ across all five domains of the Fundamental Standards of Care; Well Led, Caring, Safe, Effective and Responsive to people’s needs. Although ‘Good’ is excellent our aim is to achieve the standard of ‘Outstanding’ during our next inspection.\n\nThe Woodthorpe hospital is currently going through an exciting period of transformation and increasing the services offered to patients. The out-patient and pre-assessment areas have recently been re-furbished providing an excellent working environment. \n\nRamsay Health Care UK is a well-established global hospital group with over 50 years’ experience. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England.\nWe love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.\n\n“The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success.\n\nAll offers of employment in respect of this appointment will be subject to receipt of a satisfactory Enhanced Disclosure Certificate from the Disclosure and Barring Service.\n\nWe are committed to quality, equality and opportunity for all.\n\nWe care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. “The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.\n \n\nWe are committed to equality of opportunity for all. This position is subject to background and DBS checks. \n\nWe are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. \n\nWe are committed to safeguarding and promoting the welfare of adults, children and young people at risk. We expect all employees to share this commitment and behave in a way that supports it. All successful candidates will be provided with safeguarding training appropriate to their role

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Team Leader (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. We are looking for a passionate, people-focused leader to manage a team responsible for providing Quality Assurance and recommendations to improve customer outcomes. You will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you’ll do * People Leadership: * Dedicate the majority of your time to people leadership: coaching conversations, performance reviews and developing individual growth plans * Create an inclusive, high-performance culture where team members feel supported, heard, and challenged * Set clear goals and expectations, regularly reviewing progress and offering feedback that drives improvement and strong team member outputs, aligned to SLAs and deliverables * Maintain strong engagement through building a strong team culture, career development conversations, personal development plans, and recognition of achievements * Create a customer-centric culture within the team with a balanced focus on customer outcomes as well as compliance and process adherence * Drive performance management activities including quality reviews, productivity analysis, and timely interventions for underperformance. * Monitor and report on team effectiveness, ensuring accurate data and reporting are delivered monthly to senior stakeholders * Support the recruitment, onboarding and training of new associates, ensuring capabilities are built early and reinforced through ongoing learning * Prioritise workloads, align resources effectively, and support delivery of change activity. * Lead your team through change, supporting process improvements, automation initiatives, and continuous optimisation of operations * Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders * Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement * Process Management: Build and maintain a working knowledge of how our processes operate on the frontline. Support in driving consistent and correct application of QA methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework * Strategic Alignment: Support and drive the delivery of Department wide initiatives, goals and priorities, contributing to the overall success of Quality Assurance for the business What we’re looking for * Proven people leadership experience, ideally within a regulated or operational environment * Strong coaching skills, with the ability to unlock potential and drive performance across individuals and teams * A proactive, self-motivated mindset, able to manage high volumes, competing deadlines and ambiguity with confidence * A role model for respectful, inclusive and values-led leadership, always acting with integrity * Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business * Knowledge of conduct risk and compliance requirements * Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change * The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements * Strong communications skills, being able to present findings in a clear and concise manner both written and verbally * Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis * A passion for improving customer outcomes and Quality Assurance excellence * An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA’s to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you’ll do * Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of * Great customer outcomes, process adherence/execution * Non process adherence / execution * Training and knowledge gaps * Process gaps * Error trends and root causes * System failures * Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members * Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework * Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of * Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome * Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business * Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: * Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication * Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders * Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs * Governance: * Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. * Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process * Support well managed activities such as control testing * Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings * Provide administrative support for the management of the QA monitoring platform * Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we’re looking for * A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance * Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business * Be able to quickly learn and maintain a detailed knowledge of agent level processes * Knowledge of conduct risk and compliance requirements * Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change * The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements * Strong communications skills, being able to present findings in a clear and concise manner both written and verbally * Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis * A passion for improving customer outcomes and Quality Assurance excellence * An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One * Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Company Secretary About this role Capital One (Europe) plc (Capital One) has an exciting opportunity within its Legal, Governance and External Affairs team for an experienced Company Secretary and corporate governance professional to join as our Company Secretary. You’ll lead a governance team responsible for supporting the Board, CEO and the wider executive management. You will have the opportunity to help develop and shape Capital One’s corporate governance arrangements as it continues to enhance the effectiveness of its Board to support the delivery of its strategy. What you’ll do * Provide Board secretariat advice and governance, including coordinating the effective delivery of Capital One’s Board and Board Risk Committee meetings (including active engagement with Board and executive management in helping to shape and prepare effective agendas, Board packs and minutes, following up action points, and making sure meetings run in accordance with prevailing rules) * Work closely with the Head of Legal and External Affairs, Chief Counsel and Chair of the Board to continue to review and enhance the effectiveness of Capital One’s Board, committee structure and corporate governance arrangements * Work closely with Capital One’s executive management team to support them in the proactive identification of matters that should be presented to Board, the production of high quality Board papers and effective engagement with the Board * Support the Board in their interactions with executive management, including through developing a strong relationship with Non-executive Directors to enhance the value of their interactions with executive Directors and the broader business * Manage the appointment and resignation process of Board directors, including the onboarding and training of new Board directors (both executive and non- executive directors) * Manage relevant corporate filings to companies house and FCA as appropriate * Develop and oversee the processes that ensure the company compliance with all applicable codes, including the Wates Principles for Large Private Companies * Partner with the Corporate Governance team of our parent company in the US in relation to other UK entities within the Capital One global footprint, reporting on close links, shareholder requirements and knowledge sharing * With support from external counsel, maintain statutory books, including registers of members, directors and secretaries * Take responsibility for ensuring other corporate non-financial reporting required of Capital One, such as climate related annual reporting, is undertaken in accordance with prevailing rules * Monitor changes in relevant legislation and corporate governance guidelines, including regulatory expectations * Partner with legal, external affairs and regulatory relations functions to support external engagements that involve the Board What we’re looking for * The role would suit a Chartered Governance Institute professional with experience leading on Company Secretarial matters within a financial services environment * Track record of strong stakeholder management and an ability to influence * Excellent organisational and drafting skills and an eye for detail * Strong communication skills * A desire and ability to shape, lead and drive change, including supporting key stakeholders through change * Great problem solving skills to be successful in identifying, evaluating and resolving issues of strategic, legal and reputational importance * Confidence in building new relationships and connections, both internally and externally * An ability to work autonomously and effectively manage conflicting priorities * Ability to work in a fast paced environment, with flexibility to adapt to our changing business needs We are committed to creating teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

The Ark (95988), United Kingdom, London, Network Compliance Senior Manager About this role The Network Compliance Senior Manager will perform a key risk management role in the second line of defence for Capital One’s network and merchant businesses to help implement the framework for the network compliance program. The Network Compliance Senior Manager is a critical member of the team responsible for delivering effective challenge and compliance advice for business processes worldwide, as well as serving as a subject matter expert to ensure the development of the network compliance program at Capital One aligns with the company’s broader enterprise risk management framework. Senior Managers in Network Compliance at Capital One are highly motivated Risk Management professionals with excellent organizational, leadership and communication skills. They have a high level of exposure to business leaders and the opportunity to work with executives to create and implement innovative solutions to identify and mitigate potential risks to the company. What you'll do: * Utilizing subject matter expertise, provide advice and effective challenge on the compliance risks impacting the network and merchant businesses through both formal and informal engagements * Develop expert-level understanding of network and merchant business processes * Analyse business processes and determine applicability of laws and regulations based on Capital One’s global legal inventory * Proactively identify trends in business data and demonstrate appreciation of network payments compliance risks, including emerging external risks * Maintain subject matter expertise in the broader payments industry and applicable laws, rules and regulations * Collaborate with first and second line functions to analyse the existing risk management program framework and applicability to the network and merchant services business; educate and influence risk management colleagues and senior leaders with respect to nuanced or specialized considerations, as necessary * Ensure ongoing application of compliance requirements to business expansions and new products, including as the network and merchant businesses engage with new downstream entities, evaluate new opportunities for card acceptance, or develop new products * Develop strong relationships with Business Risk, Legal, and Audit peers to support the ongoing network compliance integration What we're looking for: * Strong organizational skills, clear results orientation, and focus on achieving both short and long term goals * Successful track record of thriving in both a highly regulated industry and a fast paced, entrepreneurial, and dynamic environment * Collaborative, solution-oriented mindset with solid teamwork skills; ability to build and leverage the capabilities of a high-performing team * Highly developed interpersonal, presentation, and communications skills (written and oral) coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills * Ability to balance operating independently with appropriate escalation and interaction with senior leadership * Ability to thrive as a team player and interact with associates across functions, departments, and job levels, both inside and outside the Compliance Department; * Understanding of key regulatory requirements and three lines of defence risk management framework What we're looking for * Bachelor's Degree or relevant experience * A compliance specific skillset/knowledge * Significant experience in legal, compliance, or risk management OR relevant regulatory experience in consumer financial services or payments industry * An advanced degree, including Doctorate or Master’s degree is desirable We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work * This is a permanent position and can be based in either our Nottingham or London offices. * Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. * We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. * The number of days you spend in the office will usually be led by the type of work you’re doing, and the hybrid working patterns of the people you partner most closely with. * Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of UK HR Operations and Technology About this role We’re looking for a results driven Head of HR Operations and Technology (Senior Manager level) to inspire and guide a team of approx. 10+ HR professionals and drive operational and associate experience excellence. You’ll set the vision and strategy for how we deliver simple employee experiences with excellence, while constantly pushing on what’s possible across people, process, and technology. The ideal candidate for this role is passionate about the connection of HR operations and technology. You’ll drive efficiency across all areas of HR operations; using technology and automation to create seamless journeys and experiences. You’ll also be critical to redefining team scope, operationalising new practices, designing new processes and ways of working as HR strategy evolves; and ensuring resources are leveraged most effectively. Exploring data for governance, building cases for change, understanding opportunity and risk will be key. The ability to to work with senior leader stakeholders will be paramount; ensuring they’re to part of the story and journey to drive sustainable service change. You’ll partner with HR strategic teams, risk management, tech teams and business partners to help achieve our goals. You’ll be fungible enough to work on HR processes in one moment, and be leading teams designing new HR tech capabilities the next. What you’ll do * Spearhead and develop a HR operations function that provides best-in-class services to employees and people leaders. You will be responsible for operations strategy in partnership with our technology teams. * Own the product roadmap and strategy, ensuring it aligns with the business and moves us towards continued growth, speed, innovation and improvement. Work with partner tech teams to implement change. * Represent the needs of UK employees to inform our product roadmap, ensuring we are building and delivering measurably improved HR interactions and experiences for our employees and achieving target business outcomes. * Guide and support the team responsible for delivering the day-to-day operations of core HR services, which includes specialist processing (e.g Payroll), HR Contact Centre and tech. Manage, coach and develop the HR Operations team to improve capability, encourage best practice and deliver optimal results that align with business direction. * Develop, own and report on HR Operations metrics; utilising technology to interpret workforce data. * Design, develop and deliver HR operations change in response to and business/enterprise-wide change initiatives and ensure the delivery of such initiatives is simple, meets the needs of the business and preserves employee engagement. * Work collaboratively with HR leadership to ensure coordination of initiatives and optimal use of resources. * Ensure the highest standards of continuous and operational excellence, driving out complexity in our processes and practices and establishing a culture of continuous improvement within our operations team. What we’re looking for * A thoughtful and proactive people leader with significant experience coaching and developing large teams. * Great judgement and values, balancing the right thing for our business with the right thing for our employees. * Previous experience in a large leadership role in HR or in a people focused or operations role and demonstrable results delivering on improvement projects. * Resilience and excitement towards change, recognising the opportunities it brings. * Problem solver and critical thinker. Able to design solutions to solve problems at pace. * Intellectually Curious. You ask why, you explore, you're not afraid to pursue ideas. You’ll have a hunger to learn and be a seeker of new challenges. You want to question the status quo; you want to wow our employees with seamless, positive experiences. * You’re comfortable with ambiguity, and are able to synthesise ideas into meaningful plans for action. * Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you. * Do-er. You’re biased toward action. You can get around roadblocks and stay focused on your goals. You’re well organised, able to multitask and able to prioritise your work. * Passionate & Customer Focussed. You care about growing others and bringing them together around what’s possible. * Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships. * Operational mastery and AI Innovation. You'll own the integrity of our core HR Operations, including payroll, pensions, and benefits, while simultaneously architecting our HR Tech roadmap. You will lead the integration of AI-driven solutions to automate administrative burdens, ensuring our back-office functions are not just compliant, but cutting-edge and scalable. * Stakeholder Influence & Storytelling . Master the art of 'The Why" - you must be a skilled storyteller capable of translating complex operational needs and technical agendas into compelling business cases for executive stakeholders. Success in this role requires the ability to navigate diverse viewpoints, build consensus, and secure high-level buy-in for transformative change. We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position and will be based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. The number of days you spend in the office will usually be led by the type of work you’re doing, and the hybrid working patterns of the people you partner most closely with. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Change Delivery Manager About the role Our Change and Transformation is key to enabling the business achieve its strategic goals. We are looking for a Change Delivery Manager to lead significant and high priority outcomes both directly and through others. What you’ll do As a Change Delivery Manager you will use your experience to lead business wide change which will include; * Bringing cross functional resources together to tackle a wide range of business problems * Providing clear communication and coordination between delivery teams and wider business stakeholders * Adapting your methodology and style to suit different scenarios * Challenging and stress testing plans, scope and delivery approaches * Dealing with ambiguity and navigating when processes are not clearly defined or understood * Identifying ways to improve overall efficiency and ways of working of delivery teams As a Change Delivery Manager, you will adapt your leadership or coaching style to the individual or group you are leading and/or influencing. A proven leader with a wealth of experience in delivering outcomes, that requires cross-functional working and responsibility. Your excellent communication and influencing skills will ensure that you engage with teams and wider stakeholders to embed ways of working and be a pro-active part of creating a culture of transparency across all aspects of change delivery. You will utilise appropriate delivery approaches and techniques to drive and deliver end-to-end delivery. You will ensure the successful implementation and review of change in a dynamic and well governed manner. You take a consistent and ongoing approach to planning, forecasting, managing uncertainty, metrics and measurements, contingency planning and delivery. You can communicate plans, planning assumptions and progress to a range of stakeholders. You can manage risks, issues and dependencies at a team level as well as governance and status reporting. You can maintain the cadence of delivery and manage the relationships between different people within and across teams. You can use judgement to escalate when appropriate. You can build successful cross functional delivery teams. You can understand team styles and how people work together. You can maintain, influence and motivate a team. You can give and receive constructive feedback, enabling a strong feedback loop. You can ensure the health of a team and support conflict resolution, improving team performance. You can ensure that the team works in a transparent way and that the work is understood externally. You can create an open and collaborative working environment. You will drive a strong culture of continuous improvement and innovation across teams. You are outcome driven. You challenge the status quo, take note of what’s not working and strive to break down barriers and change approach where it impacts the pace of the teams. You can influence and make positive changes to the team. You seek a firm understanding of how Capital One, as a business, functions and the business context surrounding decisions and changes. You can demonstrate flexibility, adaptability and a willingness to learn and also seek to teach and coach others through our change community. You can recognise how people work together, creating the best team makeup depending on the situation. You can help teams maintain a focus on delivery while being aware of the importance of personal development to sustained effectiveness. What we’re looking for * Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP * Excellent problem solving & analytical skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business * Proven experience of managing cross team dependencies, risks and issues * You are confident in leading through ambiguity, in a fast paced, changing environment * Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. * A credible track record of improving the effectiveness of delivery * Proven experience of managing cross team governance and reporting * Comfortable working in a complex regulated environment (experience is desirable) * Excellent communication and influencing skills allowing you to engage with teams and wider stakeholders and create a culture of transparency across all aspects of delivery. * A high level of emotional intelligence allowing you to read a room * A passion for leading and coaching other delivery resources to support growth of wider team Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over 900 professionals, we work to make things flow smoothly, whether it's for large organisations or individual employees. As businesses face rapid changes in the world of work, our team is here to help them adapt and thrive. By focusing on the core needs of efficiency, productivity, growth, and impact, our employees use their expertise to deliver real solutions through our People and Finance platform. This system, which covers finance, HR, payroll, and learning, helps businesses run more smoothly and make better decisions in real time. With over 40 years of experience behind us, MHR’s track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication—all of which we pass on to our customers. MHR is more than just a place to work; it’s a platform for empowerment. Joining us means bringing innovation, technology, and teamwork seamlessly removes obstacles, enhances your skills, and allow you to focus on what’s most important to you- work that matters. With us, you’ll grow, find your flow, and make a lasting difference in your career, your team, and your impact. Your Career As a New Business Sales professional at MHR, you’ll take ownership of creating and converting opportunities within the Payroll and HR services mid-market. You’ll use a consultative, value-based approach to identify and shape new business prospects, particularly for solutions like People First and Managed Services. This role offers the opportunity to influence key decision-makers, build meaningful commercial relationships, and stay ahead of market trends while actively driving revenue growth. Your Team You’ll work as part of a driven and collaborative Sales team, supported by technical experts and wider business functions to ensure that every opportunity is professionally positioned and supported. Approximately 30% of your time will be spent prospecting and cold calling to build your pipeline, with the rest focused on progressing opportunities, coordinating proposals, and ensuring high-quality sales documentation and presentations. You’ll also contribute market insights and competitive intelligence, helping shape our go-to-market approach. Your Impact Your role will be critical in expanding MHR’s customer base and positioning our solutions in a competitive, fast-evolving market. Through effective prospecting, professional engagement, and a deep understanding of our offerings, you’ll convert leads into long-term partnerships. Your awareness of industry trends, competitor activity, and customer needs will help drive innovation and inform strategic decision-making. Enhancing MHR’s reputation and commercial performance. This role will require weekly on-site collaboration sessions with the Sales team at our head office in Nottingham (NG11 6JS). Benefits to support you personally and professionally Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including: • Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs, • 24/7 access to a GP through SmartHealth for you and your family, confidential mental health support, and paid sick leave, • Ability to purchase or sell additional holiday days beyond 25 days and bank holidays, • Enhanced Family leave, • My MHRewards offering discounts at over 900 retailers, • Monthly employee recognition program and departmental awards, • Referral bonus scheme of up to £2,000, • Employee-led social events such as running clubs, football teams, book clubs, and bake-offs, • On-site subsidised restaurants offering a variety of fresh meals daily, • Opt-in benefits schemes such as private medical insurance and dental coverage We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment. At MHR, we’re completely committed to creating a supportive and inclusive workplace where all voices are heard, and everyone feels valued and supported. Whatever your background, abilities and experiences, if you’re excited by this role we want to hear from you. If you require assistance for an interview, please let us know and we’ll make sure your needs are met when you arrive.

At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over 900 professionals, we work to make things flow smoothly, whether it's for large organisations or individual employees. As businesses face rapid changes in the world of work, our team is here to help them adapt and thrive. By focusing on the core needs of efficiency, productivity, growth, and impact, our employees use their expertise to deliver real solutions through our People and Finance platform. This system, which covers finance, HR, payroll, and learning, helps businesses run more smoothly and make better decisions in real time. With over 40 years of experience behind us, MHR’s track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication—all of which we pass on to our customers. MHR is more than just a place to work; it’s a platform for empowerment. Joining us means bringing innovation, technology, and teamwork seamlessly removes obstacles, enhances your skills, and allow you to focus on what’s most important to you- work that matters. With us, you’ll grow, find your flow, and make a lasting difference in your career, your team, and your impact. Your Career: This role offers a fantastic opportunity to develop your payroll and HR expertise in a fast-paced, supportive environment. As a Payroll Administrator at MHR, you will gain experience in the full payroll process, from start to finish, and support clients across both public and private sectors. Whether you’re new to payroll or have experience in administration, our excellent training program will equip you with the skills you need to succeed. This role offers a solid foundation for your career growth, with the chance to develop into a payroll expert and grow within a leading HR solutions provider. Your Team: You will be an integral part of our dynamic Managed Services team, where collaboration is key. Working closely with payroll professionals, you will manage a portfolio of clients and ensure smooth, accurate payroll operations. Our team is supportive and friendly, with a strong culture of collaboration and fun. We work together to tackle challenges and celebrate our successes, building relationships that enhance both our professional growth and workplace enjoyment. Your Impact: As a Payroll Administrator, your work will directly impact the accuracy and timeliness of payroll processing for our clients. By delivering exceptional service, you’ll help ensure that clients’ payroll runs smoothly, contributing to their operational efficiency. Your attention to detail, customer service, and ability to manage the end-to-end payroll process will create a reliable and efficient payroll experience, leaving clients confident in the services we provide and strengthening MHR’s reputation for excellence in the industry. Role Responsibilities: • To process and reconcile payroll data for your portfolio of customers. This includes managing PAYE and NI-related adjustments and processing BACS payments., • Respond promptly to client inquiries and provide exceptional customer service via phone, email, and other communication channels., • Conduct manipulation and validation of incoming payroll data. Utilise attention to detail to identify discrepancies in the data., • Manage payroll exceptions and ensure timely resolution to maintain payroll accuracy., • Identification of payment or data errors., • Efficiently manage your schedule and tasks to prioritise workload and meet deadlines., • Provide customers with regular updates and relevant information regarding payroll-related matters. Benefits to support you personally and professionally Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including: • Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs, • 24/7 access to a GP through Help at Hand for you and your family, confidential mental health support, and paid sick leave, • Ability to purchase or sell additional holiday days beyond 25 days and bank holidays, • Enhanced Family leave, • My MHRewards offering discounts at over 900 retailers, • Monthly employee recognition program and departmental awards, • Referral bonus scheme of up to £2,000, • Employee-led social events such as running clubs, football teams, book clubs, and bake-offs, • On-site subsidised restaurants offering a variety of fresh meals daily, • Opt-in benefits schemes such as private medical insurance and dental coverage We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment. At MHR, we’re completely committed to creating a supportive and inclusive workplace where all voices are heard, and everyone feels valued and supported. Whatever your background, abilities and experiences, if you’re excited by this role we want to hear from you. If you require assistance for an interview, please let us know and we’ll make sure your needs are met when you arrive.

At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over 900 professionals, we work to make things flow smoothly, whether it's for large organisations or individual employees. As businesses face rapid changes in the world of work, our team is here to help them adapt and thrive. By focusing on the core needs of efficiency, productivity, growth, and impact, our employees use their expertise to deliver real solutions through our People and Finance platform. This system, which covers finance, HR, payroll, and learning, helps businesses run more smoothly and make better decisions in real time. With over 40 years of experience behind us, MHR’s track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication—all of which we pass on to our customers. MHR is more than just a place to work; it’s a platform for empowerment. Joining us means bringing innovation, technology, and teamwork seamlessly removes obstacles, enhances your skills, and allow you to focus on what’s most important to you- work that matters. With us, you’ll grow, find your flow, and make a lasting difference in your career, your team, and your impact. Your Career: As an 1st Line Application Support Analyst at MHR, you will play a vital role in developing your problem-solving and customer service skills while gaining hands-on experience in managing and resolving customer queries. You will be trained to handle first-level support, triage cases, and collaborate with various teams to resolve issues efficiently. This role offers opportunities for professional growth as you gain experience with our products, tools like Salesforce, and internal processes. Your dedication to improving customer experiences and solving complex problems will contribute significantly to your own career development and MHR’s success. Your Team: You will work closely with a collaborative team that is committed to providing excellent support to MHR customers. As the first point of contact for customer queries, you will collaborate with colleagues across various departments to ensure timely resolutions. Together, you will drive continuous improvement in customer support processes, sharing insights and solutions to enhance the overall support experience. Your role will involve working with second-level support and other teams for more complex cases, fostering a collaborative environment where teamwork and communication are key to success. Your Impact: Your work will directly impact customer satisfaction by ensuring that queries are resolved promptly and efficiently. By providing first-level support, triaging cases, and collaborating with teams to investigate issues, you will contribute to seamless customer experiences. Your efforts in replicating software defects, coordinating fixes, and keeping customers informed will minimise disruptions and enhance customer retention. Additionally, by contributing to knowledge management, you will help improve the efficiency of the support process, enabling customers to resolve issues independently and enhancing MHR’s overall service reputation. Key Skills: • Ability to convey information clearly and effectively to diverse audiences, both verbally and in writing., • Strong listening skills to understand customer needs and concerns., • Professional when interacting with clients and colleagues over the phone., • Comfort in navigating challenging conversations with a calm and composed approach., • Proven track record of handling high call volumes while maintaining quality service., • Familiarity with fast paced environment and ensuring efficient workflow., • Understanding of payroll processes, HR policies, and employment regulations. Benefits to support you personally and professionally Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including: • Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs, • 24/7 access to a GP through SmartHealth for you and your family, confidential mental health support, and paid sick leave, • Ability to purchase or sell additional holiday days beyond the standard 25 days and bank holidays, • Monthly employee recognition program and departmental awards, • Referral bonus scheme of up to £2,000, • Employee-led social events such as running clubs, football teams, book clubs, and bake-offs, • On-site subsidised restaurants offering a variety of fresh meals daily, • Opt-in benefits schemes such as private medical insurance and dental coverage We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment.

Lead the launch of a new residential addiction service and shape something from the ground up. Priory Group is opening Horizon House in Nottingham, and we’re looking for a Residential Addiction Service Manager to play a pivotal role in bringing it to life. This service is part of our therapy-led model of addiction treatment, placing clinical excellence and personalised recovery at the centre of everything we do This is an opportunity to build and lead a brand-new service location, creating a high-performing team and setting the standard for quality, culture and outcomes from day one. As part of our expanding network of residential addiction services, Horizon House will deliver our pioneering Flourish programme in a calm, therapeutic environment designed for recovery. Key Responsibilities As Service Manager, you will lead the day-to-day running of this therapy-led residential service, creating a safe, supportive and high-performing environment for both clients and colleagues. You’ll play a central role in shaping the culture and direction of the service—ensuring high standards of care, strong team engagement, and positive outcomes for the people we support, including those with addiction and, in some cases, neurodiversity. Alongside leading your team, you’ll take ownership of operational performance, ensuring the service is well-run, sustainable and positioned for long-term success, aligned with regulatory requirements and organisational standards set by Priory Group. About Flourish Delivered by qualified therapists in a non-medical setting, Flourish offers a distinct alternative to traditional hospital-based treatment. Designed for individuals who do not require medical detox or ongoing clinical intervention, the programme focuses on structured therapy, meaningful community connection, and practical tools to support lasting recovery. Additional information Further details can be found in the attached job description. Skills, Knowledge & Expertise Our work is rewarding but can be challenging, so resilience is key. No two days are the same, and your empathy will help you support people through both the highs and lows of recovery. You’ll bring a combination of clinical understanding, leadership capability, and a passion for delivering high-quality care. We’re particularly interested in candidates who have: • Experience working within residential addiction, mental health, or dual-diagnosis services, • A strong understanding of substance misuse, recovery models, and trauma-informed care, • The ability to lead, motivate and develop multidisciplinary teams, • Experience managing risk, including safeguarding and complex mental health needs, • A good working knowledge of regulatory standards (e.g. CQC) and quality improvement, • Confidence in managing day-to-day service operations, including staffing and performance, • Strong communication skills and the ability to build effective relationships with clients, families and professionals, • A compassionate, non-judgemental approach aligned with recovery-focused care It would be beneficial (but not essential) if you also have: • Professional registration (e.g. NMC, HCPC, Social Work England), • Experience working in a therapy-led or non-medical treatment setting, • Experience of working with Local Authorities For more information please email : Job Benefits We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us. • Free on-site parking, • Birthday Holiday - Your Birthday as an extra days annual leave, • Enhanced maternity pay, • Contributory pension scheme, • Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme), • Access to development opportunities, • Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel, • Leadership & management development, • Long service award, • Refer a friend bonuses Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified. About Priory Priory is the UK’s leading independent provider of mental health and adult social care. With 12,000 colleagues and a network of 270 services, we support over 24,000 people each year to live their lives as fully and independently as possible. We treat more than 70 conditions – including depression, anxiety, eating disorders and children’s mental health – and provide residential and supported living care for autistic adults, people with a learning disability, Prader–Willi Syndrome, brain injuries and older people. We are an equal opportunities employer committed to providing an inclusive, accessible recruitment process. Learn more about the accessibility support we offer ___. All roles are subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. Priory will cover the cost of a DBS check. We kindly request that recruitment agencies do not contact us regarding this vacancy.

Senior HR Advisor Nottingham (with some UK travel) Salary: £37,000–£40,000 Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more Be the Voice of HR. The Coach. The Calm in the Storm. Are you an experienced HR professional who thrives in the thick of employee relations? Do you love coaching line managers, building capability, and being the go-to for trusted, practical HR advice? We’re looking for a confident, credible Senior HR Advisor to step into a pivotal role within our HR team, someone who brings energy, resilience and sharp employment law expertise to every conversation. This is not a sit-back-and-process role. This is hands-on, front-line HR. What You’ll Be Doing You’ll be the trusted HR partner to managers across the business, leading on employee relations, driving consistency, and ensuring our structured HR framework is followed with confidence and clarity. • Managing a broad range of ER cases disciplinaries, grievances, performance, absence with fairness, pace and legal compliance, • Coaching and mentoring line managers to build confidence, capability and consistency in people management, • Acting as the go-to expert on HR policy and UK employment legislation, • Delivering proactive, practical HR advice that balances risk with commercial reality, • Ensuring consistent application of established HR processes aligned to ISO 9001, ISO 27001 and BSI standards XMA has built a strong, structured HR framework over recent years. Your role? Champion it. Embed it. Make sure managers understand it and follow it. The Energy We’re Looking For You’ll be: • Emotionally intelligent and resilient under pressure, • Confident handling sensitive and complex ER cases, • Comfortable challenging constructively, • Solutions-focused, pragmatic and commercially aware, • Highly organised with exceptional attention to detail Why XMA? XMA is a leading UK technology company with a strong heritage and ambitious future. We invest in our people, promote from within and offer best-in-class benefits, including private medical insurance, enhanced wellbeing support, generous holiday, ongoing development and a genuinely inclusive culture You’ll be joining a collaborative HR team, reporting into the HR Business Partner, and playing a key role in shaping positive employee experience across the organisation. Ready to Step Up? If you’re an experienced HR Advisor ready to own employee relations, elevate line manager capability and become the trusted HR voice in a growing organisation, we want to hear from you. We will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is , we will be happy to action your requests. Apply now and bring your energy to XMA.

Paralegal Hybrid / Remote Court of Protection Paralegal (Legal Aid) Department: Court of Protection Nottingham / Derby (with occasional outreach and court attendance) Job Type: Full-time, Permanent An expanding legal aid law practice, is seeking a motivated and detail-oriented Court of Protection Paralegal to join a friendly and supportive team. The role supports fee earners in delivering high-quality legal services to vulnerable clients, including individuals who lack capacity, under the Legal Aid scheme. You will assist with a varied caseload of health and welfare Court of Protection matters, ensuring compliance with Legal Aid Agency (LAA) requirements and firm procedures. This is an excellent opportunity for a self-motivated individual with previous legal experience who is looking to develop a long-term career within a fast-paced, socially focused legal aid practice. Casework & Client Support Assist solicitors with Court of Protection health and welfare matters Conduct initial client interviews (in person or via video call) and take detailed instructions Draft routine correspondence, legal documents, and witness statements Prepare court bundles in line with court requirements Attend client meetings, outreach locations, and court hearings (with counsel where required) Liaise with clients, family members, litigation friends, medical professionals, experts, and external agencies Instruct counsel and experts (e.g. psychologists/psychiatrists) Maintain accurate attendance notes and case records Conduct legal research where required Legal Aid & Compliance Assist with Legal Aid applications (Legal Help and Controlled Legal Representation) Support reporting requirements to the Legal Aid Agency Ensure files are maintained in line with LAA requirements and firm auditing standards Assist with time recording and preparation of bills for assessment Ensure all case files are accurately maintained and closed in a timely manner to support efficient billing processes Comply with firm policies, procedures, and regulatory requirements Client Care & Communication Provide a sensitive, professional, and empathetic service to vulnerable clients Maintain regular communication with clients and stakeholders Handle enquiries efficiently and escalate complex issues appropriately Work with patience, tact, and professionalism at all times Administrative Duties Manage files, correspondence, and document management systems Maintain accurate and up-to-date case records Support diary management and hearing preparation Provide general administrative support to the department Strong academic background (Law degree LLB or equivalent) Experience working with vulnerable clients Excellent written and verbal communication skills Strong organisational and time management skills Ability to work under pressure and meet deadlines High level of attention to detail Self-motivated, mature, and able to take initiative Driving licence and access to a vehicle Desirable Client-focused and empathetic approach Ability to work independently and as part of a team Initiative and problem-solving ability Ability to manage competing priorities Professional integrity and confidentiality Ability to quickly absorb legal information and conduct research Key Duties Summary Client meetings (in person, video, and outreach locations) Taking instructions and advising clients Drafting correspondence and legal documents Preparing court bundles Legal aid applications and reporting Liaising with solicitors, experts, and external bodies Attending court with counsel (in person or remote) Time recording and file management Benefits Salary £25,000 per annum Full-time, permanent position Work from home flexibility Legal Aid training and ongoing development opportunities Support for professional development and career progression Client offers: A supportive and collaborative working environment Exposure to complex and meaningful casework Ongoing training and development Genuine opportunity to make a real difference in clients’ lives A diverse and inclusive workplace culture Additional Information

Fresh graduates are welcome to apply. We require you to possess a strong sense of curiosity and a willingness to learn. The company looks forward to growing together with you. Location: United Kingdom Key Responsibilities: 1. Responsible for designing 3D treatments using Smartee's Smart check design software., 2. Support customer by phone, email and/or remote support., 3. Active collaboration with sales and customer service group to fully meet customer needs. Requirements: 1. Bachelor's Degree above or equivalent experience /certifications., 2. Excellent computer literacy., 3. No limit to majors, but Medical/Dental Medicine majors is preferred., 4. Holding a PSW visa., 5. IELTS score of 6.5 or above., 6. Chinese and English can be used as working languages. We Offer 1. Systematic training and long-term learning time., 2. Competitive salary and benefits., 3. Opportunities for career growth and professional development., 4. A collaborative and supportive team environment. 3D Treatment Designer(专员/经理岗位) 本岗位接受应届生投递。 我们期望您具备强烈的好奇心以及乐于学习的态度。公司期待与您共同成长。 工作职责： 1.使用正雅（Smartee）的 Smart Check 设计软件进行三维矫治方案设计。 2.通过电话、电子邮件及/或远程支持为客户提供协助。 3.积极与销售及客服团队协作，全面满足客户需求。 任职要求： 1.本科及以上学历，或具有同等经验/证书。 2.优秀的计算机应用能力。 3.专业不限，医学/口腔医学相关专业优先。 4.持有 PSW 签证。 5.雅思成绩 6.5 分及以上。 6.中英文可作为工作语言。 我们提供 1.系统化培训及长期学习时间。 2.具竞争力的薪酬与福利。 3.职业发展及专业提升的机会。 4.协作互助、积极向上的团队氛围。

Principal / Fellow – Performance Modelling (CPU / GPU / SoC) – UK / Europe (Flexible / Hybrid) – £160,000 – £220,000 base + 30% bonus My client’s specialist architecture team is looking to add a Principal / Fellow – Performance Modelling to support the development of next-generation compute and graphics IP. Their current modelling capability isn’t where it needs to be — and this hire is a key part of fixing that. This role sits at the intersection of architecture and modelling, working closely with engineering, architecture, and product teams to ensure design decisions are driven by accurate, scalable, and modern modelling approaches. You will play a key role in moving the organisation from traditional validation towards a more simulation-led, architecture-influencing capability. Principal / Fellow – Performance Modelling Role & Responsibilities: • Define and evolve performance modelling strategy across CPU / GPU / SoC architectures, • Introduce and implement modern modelling approaches (SystemC, TLM, simulation frameworks), • Influence architecture decisions early through pre-silicon modelling and analysis, • Build scalable modelling environments for early-stage architectural exploration, • Challenge legacy approaches and implement more effective, forward-looking solutions, • Act as a technical authority for modelling best practice across the organisation, • Collaborate with global teams across architecture, design, and product Principal / Fellow – Performance Modelling Essential Skills: • Strong experience in system-level / architectural performance modelling, • Hands-on expertise with:, • SystemC / TLM, • Simulation / virtual prototyping environments, • Experience influencing architecture decisions, not just validating them, • Background in CPU, GPU, or complex SoC environments, • Strong understanding of performance, power, and system-level trade-offs, • Ability to communicate complex technical concepts across technical teams Why This Role • Ownership of a critical and currently underdeveloped capability, • Direct influence on architecture and product decisions, • Opportunity to modernise and improve how modelling is used across the organisation, • Senior environment where your input will shape direction, not just execution Salary and Package: • £160,000 – £220,000 base salary (depending on level and experience), • 30% bonus, • Total compensation: £200,000 – £286,000+, • Flexible / hybrid working model, • Pension, • Private medical, • Life assurance, • Income protection, • Training and development My client can offer a 3-stage process consisting of a 1st stage Video Call , 2nd Stage Video Call and a 3rd Stage on-site Interview (meet the team and site tour). This process can be completed within 2-3 weeks (based on availability)

Position: Senior Waste and Radiation Protection Specialist Location: Milton Park Business Park, Oxfordshire Arrangement: Permanent Work Arrangement: Flexible working between a NUVIA office, home and site. NUVIA UK’s Land Remediation and Characterisation (LR&C) department draws on the strong foundations of NUVIA's metrology and Health Physics heritage, with industry recognised specialists having expertise and experience spanning many decades both within the UK and Internationally. The senior waste and radiation protection specialist will play a key role in providing radiation protection advice and training to support a range of operational projects, such as site investigations, land remediation, drain surveys and waste assay campaigns. In addition, they will provide radioactive waste support in terms of Waste Management Plans, Best Available Technique (BAT) Assessments and Sample and Analysis Plans. The Role As a Senior Waste and Radiation Protection Specialist, your role will include: • Provision of radiation protection advice that will ensure working practices meet the requirements of current Legislation and best practice., • Evaluate the operational environment and the radiological requirements to provide Radiation Risk Assessments (RRA) for the work in hand., • Advise teams on operational styles that should be adopted to maintain a safe working environment and provide training, as appropriate., • Co-ordinate the production of radiological protection documentation such as Normal Operational Dose Uptake Assessments, Radiological Zoning, Radiological Risk Assessments, ALARP Assessments, Operating Instructions and compliance statements., • Develop and maintain knowledge of the characterisation and land quality core services and capabilities., • Engage with regulatory authorities to support Permit applications, transfers and variations., • Provide guidance, advise and training to customers regarding HSE notifications and registration, typically required for land remediation contracts on historic sites, i.e., thorium and radium contamination., • Provide transport RRA’s for radioactive waste and source transfers, • Write technical reports and support characterisation assessments and desk studies., • Attend industry events, conferences, and trade shows as required. Profile Qualifications and Experience To be considered for the Senior Waste and Radiation Protection Specialist role, we are seeking a highly motivated individual, possessing strong communication and interpersonal skills. The following criteria will also be considered: • RPA2000 Certified Radiation Protection Adviser is essential, • Demonstrable experience as a qualified Radiation Protection Adviser (RPA) in operational environments., • Experienced in the technical aspects of waste management and land remediation, including regulatory requirements, and working towards or qualified as a Radioactive Waste Adviser (RWA) would be advantageous., • Experienced in collaborative delivery, working closely with clients, regulators and stakeholders., • Must be able to achieve and maintain Security Clearance (SC) for this role., • A bachelor’s degree in a science related field would be beneficial., • Ability and willingness to acquire job related knowledge through self-development and learning from others, • Must have a full driving licence and be available to visit customer sites, as required. Why join the LR&C team? We like to think of the LR&C team as an intrapreneurial unit, i.e., a start-up initiative delivered within the confines and security of a successful and established nuclear, engineering company. We believe that land remediation is not just about removing contamination, it is about restoring confidence, protecting the environment and enabling the safe reuse of land for future generations. Our LR&C services combine decades of experience, proprietary technologies, and a deep understanding of regulatory frameworks to deliver safe, efficient and sustainable solutions. Since the late 1990s, we’ve been developing and refining in-situ radiological measurement technologies to support land remediation and decommissioning. Our systems are designed to optimise segregation at source, reduce waste volumes and enable the use of lower-impact waste management options. From legacy nuclear facilities to former industrial sites, we provide the tools, expertise and data to enable confident decision-making. We offer a complete range of services, including radiological surveying and mapping of land, buildings, pipelines and boreholes; classification and segregation of excavated materials; sampling and fingerprinting of radionuclides; and real-time data management to track waste from generation to disposal. Our team also supports clients with environmental permitting, regulatory compliance, and the development of waste management strategies tailored to each site’s needs. Whether it’s supporting clearance, delicensing, or redevelopment, we deliver practical, auditable solutions that meet the highest standards of safety and environmental stewardship. Why us? Employee Staff Benefits: • Hybrid and agile working policies, • 8.5% Pension Contribution & Life Assurance, • Private Medical Scheme*, • Employee Share Scheme, • Salary Sacrifice Schemes: Electrical Vehicles, Technology and Cycle to Work, • 25 days holiday (increasing to 28 days after 5 years’ service, 31 days after 10 years’ service), • Option to buy, sell and carry over up to 5 days annual leave per year, • 18 Weeks Full Maternity Pay* (+21w SMP), • In partnership with trade unions, • Personal Development & Further Education Support, • Long Service & Recognition Awards NUVIA UK - a subsidiary of VINCI construction - is an international company that operates across highly regulated sectors including Civil Nuclear and has a strong presence and history of delivery at nuclear sites in the UK and internationally. NUVIA UK is a performance-driven company that is committed to the development of its people within a culture of safety, innovation, and excellence. NUVIA UK is committed towards equality in employment.

About The Company\nAt Salutem Care and Education, we are dedicated to ensuring that the individuals we support receive exceptional, empowering care from a team of highly trained and compassionate staff, within environments that are both warm and nurturing. We pride ourselves on being innovative, solution-focused, and committed to achieving the best possible outcomes for every person in our care. \n\nAbout The Role\nAs the Registered Manager of the Old Orchard you will be working in a small 5 bed home for young adults with complex needs. Pleasant residential bungalow with garden, within the local community, offering care & personalised opportunities for each individual.\n \nKey Responsibilities\nAs Registered Manager, you will:\nLead the day‑to‑day operational management of the service\nEnsure high‑quality, person‑centred support that promotes independence, choice, and wellbeing\nRecruit, supervise, mentor, and develop Deputy Managers, Team Leaders, and Senior Support Workers\nMaintain safe staffing levels and participate in the on‑call rota as required\nEnsure compliance with all regulatory, contractual, safeguarding, and health & safety requirements\nManage budgets effectively, monitoring spend and supporting financial performance\nUse IT systems to oversee staffing, training, incidents, audits, and quality assurance\nBuild strong working relationships with external professionals and agencies to support referrals and placements\nPromote and embed continuous improvement, innovation, and best practice across services\nEnsure individuals are actively involved in decisions about their care and support\nLead effective responses to incidents, complaints, safeguarding concerns, and major life transitionsWhat We’re Looking For\nEssential:\n\nNVQ Level 4 (or equivalent) in Adult Social Care\nDemonstrable experience working with vulnerable adults in a residential, day care, fieldwork, or similar setting\nProven ability to lead, manage, and motivate staff teams\nStrong decision‑making, problem‑solving, and organisational skills\nExperience managing budgets and understanding financial performance\nKnowledge of relevant legislation and regulatory frameworks\nAbility to work flexibly, including weekends, bank holidays, and on‑call duties\nFull UK driving licenceDesirable:\n\nLevel 5 Diploma in Leadership and Management (or working towards)\nExperience managing multiple services\nLived or professional experience of the challenges faced by vulnerable adultsOur Core Values: \n➡️Supportive: Helping everyone reach their full potential. \n➡️Ambitious: Striving for the best outcomes. \n➡️Loyal: Prioritising our staff and the people we support. \n➡️Unique: Innovating without compromising quality. \n➡️Transparent: Fostering openness and mutual respect. \n➡️Engaging: Partnering with everyone involved. \n➡️Meaningful: Offering fulfilling opportunities. \nWhy Choose Us? \n✅Emotional Support: 24/7 Employee Assistance, mental health resources, meditation apps, and bereavement support. \n✅ Medical Support: Free Online GP access, Health Cash Plan, Cancer Cover, and Menopause support. \n✅ Financial Support: Flexible pay with Wagestream, utility bill savings, Money Helper, and Life Assurance. \n✅ Physical Support: Online workouts, Cycle to Work scheme, gym discounts, and National Trust activities. \nStill not convinced? \n🌟 Recognised as a Top Employer United Kingdom 2026 by the Top Employers Institute. \n🌍 Named among the Top 100 Global Inspiring Workplaces by Inspiring Workplaces. \n♿ Proud to be a Disability Confident Committed employer. \nSalutem Care and Education is dedicated to protecting and promoting the well-being of children, young adults, and vulnerable individuals. As part of our safer recruitment process, the successful candidate will be required to complete thorough pre-employment checks, including an enhanced DBS and, where applicable, overseas criminal record checks

Clinical leadership in a fast-paced surgical environment | Autonomy to shape patient care | Supportive culture focused on quality outcomes | Ongoing professional development opportunities\n\n A rewarding opportunity for a Ward Manager to take ownership of a busy surgical ward within a high-quality private healthcare setting based in Nottingham. This Ward Manager role offers the chance to lead a dedicated clinical team while ensuring exceptional patient care across a varied multi-speciality caseload. \n\n As a Ward Manager, you will have genuine autonomy to influence standards, support service development, and drive continuous improvement. The environment supports leadership growth, with structured development and the ability to make meaningful decisions that directly impact patient outcomes and team performance.\n\n Package & Benefits\n\n • £50,000 per annum.\n • Private medical cover available.\n • 25 days annual leave plus bank holidays, with option to buy or sell days.\n • Employer pension\n • Access to structured training and development programmes.\n • Free on-site parking where available.\n\n About the Company\n\n You will be joining a well-established private healthcare setting delivering high standards of surgical care across a range of specialities. The service is known for its patient-focused approach, efficient clinical pathways, and commitment to maintaining a supportive working culture for all clinical staff.\n\n Key Responsibilities\n\n • Lead and support the nursing team to deliver safe, high-quality patient care across a busy ward.\n • Oversee staffing, coordination of resources, and daily operational performance.\n • Maintain compliance with clinical governance standards and regulatory requirements.\n • Drive continuous improvement initiatives within the ward environment.\n\n About You\n\n • NMC registered nurse with current compliance.\n • Proven experience in a ward-based clinical supervisory or leadership role.\n • Background working as a Ward Nurse with strong understanding of acute clinical environments.\n\n If you are an experienced Ward Manager, or a senior RGN or Staff Nurse ready to step into leadership, this is an excellent opportunity to progress your career in a supportive setting.\n\n Contact Clara at Leaders in Care for more information or a confidential discussion on (phone number removed)\n\n Clinical leadership in a fast-paced surgical environment | Autonomy to shape patient care | Supportive culture focused on quality outcomes | Ongoing professional development opportunities\n\n A rewarding opportunity for a Ward Manager to take ownership of a busy surgical ward within a high-quality private healthcare setting based in Nottingham. This Ward Manager role offers the chance to lead a dedicated clinical team while ensuring exceptional patient care across a varied multi-speciality caseload. \n\n As a Ward Manager, you will have genuine autonomy to influence standards, support service development, and drive continuous improvement. The environment supports leadership growth, with structured development and the ability to make meaningful decisions that directly impact patient outcomes and team performance.\n\n Package & Benefits\n\n • £50,000 per annum.\n • Private medical cover available.\n • 25 days annual leave plus bank holidays, with option to buy or sell days.\n • Employer pension\n • Access to structured training and development programmes.\n • Free on-site parking where available.\n\n About the Company\n\n You will be joining a well-established private healthcare setting delivering high standards of surgical care across a range of specialities. The service is known for its patient-focused approach, efficient clinical pathways, and commitment to maintaining a supportive working culture for all clinical staff.\n\n Key Responsibilities\n\n • Lead and support the nursing team to deliver safe, high-quality patient care across a busy ward.\n • Oversee staffing, coordination of resources, and daily operational performance.\n • Maintain compliance with clinical governance standards and regulatory requirements.\n • Drive continuous improvement initiatives within the ward environment.\n\n About You\n\n • NMC registered nurse with current compliance.\n • Proven experience in a ward-based clinical supervisory or leadership role.\n • Background working as a Ward Nurse with strong understanding of acute clinical environments.\n\n If you are an experienced Ward Manager, or a senior RGN or Staff Nurse ready to step into leadership, this is an excellent opportunity to progress your career in a supportive setting.\n\n Contact Clara at Leaders in Care for more information or a confidential discussion on (phone number removed)