IT Operations Engineer
17 days ago
London
Intelligent. Dynamic. Resilient. Everfox formerly Forcepoint Federal has been defending the worlds most critical data and networksagainst the most complex cyber threats imaginable for more than 25 trailblazers in defense-grade high assurance cyber security we have been leading the way indeveloping and delivering innovative cyber security technology. We protect data wherever it resides. Our unwavering dedication and commitment to our customers and the critical missions they serve arewhat set us apart. We are dynamic vigilant and proactive in everything we suite of cross domain threat protection and insider risk solutions empower governments andenterprise organizations to use data safely - where and however their people need Everfox we innovate we invest we achieve. We protect what matters most to our customers. Andwe offer protection like no do all of this so our customers can focus on what matters most their mission. Job Location: London UK Hybrid Job Title: IT Operations Engineer Key Responsibilities: • Infrastructure & System Management:, • Deploy and manage endpoint security solutions including application control and advanced threat protection systems., • Administer and support the Microsoft 365 environment including Entra ID Exchange Online and Teams. Manage enterprise applications configure SSO/SAML integrations and ensure secure identity and access management across services., • Implement and maintain remote monitoring and management (RMM) tools., • Support and maintain virtual desktop infrastructure (VDI) environments (e.g. Citrix AWS AVD VMware Horizon)., • Manage and troubleshoot network and firewall changes to maintain optimal connectivity and security., • Maintain and support Windows Server infrastructure including Active Directory DNS and Group Policy. Ensure system reliability security and performance across on-premises and hybrid environments., • Automate tasks using PowerShell., • Project & Migration Support:, • Assist with various IT-related projects including security software rollouts data migrations and system integrations., • Participate in efforts to streamline and rationalize IT workloads including physical hardware relocations and resource optimization., • Collaborate with security and other IT teams to investigate alerts and support cross-departmental initiatives., • Operational Support & Troubleshooting:, • Provide essential day-to-day end-user support addressing IT issues and assisting users adapting to new systems and processes., • Lead troubleshooting efforts for complex issues involving new software integrations identifying root causes and implementing solutions., • Manage and prioritize IT support tickets addressing backlogged items and ensuring timely resolution of incidents and service requests., • Perform regular vulnerability remediation and break/fix tasks to maintain system health and stability., • Manage IT processes for starters and leavers including imaging and configuring laptops setting up or revoking access and ensuring all necessary equipment is issued or returned in line with company standards., • Track and manage IT hardware and software assets throughout their lifecycle using asset management tools., • Documentation & Best Practices:, • Document IT procedures configurations and troubleshooting steps to enhance knowledge transfer and operational consistency., • 1-3 years of experience in IT operations system administration or a similar role., • Ability to obtain UK Government Security Clearance, • Strong understanding of endpoint management network infrastructure and security principles., • Experience with various IT tools including RMM platforms endpoint detection and response (EDR) solutions and identity management systems., • Proven ability to troubleshoot complex technical issues and provide timely resolutions., • Adaptability to new technologies and changing environments., • Curiosity and a drive to learn and improve., • Excellent communication skills both written and verbal with a focus on clear and helpful user interactions., • Ability to work independently and collaboratively. A reasonable estimate of the base salary range for this role is: 48500.00-67099.00 GBP The actual salary offered may vary within the range based on a candidates unique experience locale and business addition to a base salary and bonus plans Everfox offers a generous benefits package including flexible PTO a 401k match and contribution to healthcare coverages. Our talent acquisition team will provide specific information regarding bonus eligibility and benefits offerings. Dont meet every single qualification Studies show people are hesitant to apply if they dont meet all requirements listed in a job posting. If there is something slightly different about your previous experience but it otherwise aligns and youre excited about this role we encourage you to apply. You could be a great candidate for this or other roles on our team. Everfox is an equal employment opportunity employer and complies with all applicable federal state and local laws prohibiting discrimination. Everfox does not discriminate against any employee or applicant based on race color religion sex age national origin disability veteran status marital status medical condition or any other category protected by applicable law. If you are a qualified individual with a disability or a disabled veteran you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Companys career webpage as a result of your disability. You may request reasonable accommodations by sending an email to ___ If you are a qualified individual with a disability or a disabled veteran you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Companys career webpage as a result of your disability. You may request reasonable accommodations by sending an email to Intelligent. Dynamic. Resilient. Everfox formerly Forcepoint Federal has been defending the worlds most critical data and networksagainst the most complex cyber threats imaginable for more than 25 trailblazers in defense-grade high assurance cyber security we have been leading the way indeveloping and delivering innovative cyber security technology. We protect data wherever it resides. Our unwavering dedication and commitment to our customers and the critical missions they serve arewhat set us apart. We are dynamic vigilant and proactive in everything we suite of cross domain threat protection and insider risk solutions empower governments andenterprise organizations to use data safely - where and however their people need Everfox we innovate we invest we achieve. We protect what matters most to our customers. Andwe offer protection like no do all of this so our customers can focus on what matters most their mission. Job Location: London UK Hybrid Job Title: IT Operations Engineer Key Responsibilities: • Infrastructure & System Management:, • Deploy and manage endpoint security solutions including application control and advanced threat protection systems., • Administer and support the Microsoft 365 environment including Entra ID Exchange Online and Teams. Manage enterprise applications configure SSO/SAML integrations and ensure secure identity and access management across services., • Implement and maintain remote monitoring and management (RMM) tools., • Support and maintain virtual desktop infrastructure (VDI) environments (e.g. Citrix AWS AVD VMware Horizon)., • Manage and troubleshoot network and firewall changes to maintain optimal connectivity and security., • Maintain and support Windows Server infrastructure including Active Directory DNS and Group Policy. Ensure system reliability security and performance across on-premises and hybrid environments., • Automate tasks using PowerShell., • Project & Migration Support:, • Assist with various IT-related projects including security software rollouts data migrations and system integrations., • Participate in efforts to streamline and rationalize IT workloads including physical hardware relocations and resource optimization., • Collaborate with security and other IT teams to investigate alerts and support cross-departmental initiatives., • Operational Support & Troubleshooting:, • Provide essential day-to-day end-user support addressing IT issues and assisting users adapting to new systems and processes., • Lead troubleshooting efforts for complex issues involving new software integrations identifying root causes and implementing solutions., • Manage and prioritize IT support tickets addressing backlogged items and ensuring timely resolution of incidents and service requests., • Perform regular vulnerability remediation and break/fix tasks to maintain system health and stability., • Manage IT processes for starters and leavers including imaging and configuring laptops setting up or revoking access and ensuring all necessary equipment is issued or returned in line with company standards., • Track and manage IT hardware and software assets throughout their lifecycle using asset management tools., • Documentation & Best Practices:, • Document IT procedures configurations and troubleshooting steps to enhance knowledge transfer and operational consistency., • 1-3 years of experience in IT operations system administration or a similar role., • Ability to obtain UK Government Security Clearance, • Strong understanding of endpoint management network infrastructure and security principles., • Experience with various IT tools including RMM platforms endpoint detection and response (EDR) solutions and identity management systems., • Proven ability to troubleshoot complex technical issues and provide timely resolutions., • Adaptability to new technologies and changing environments., • Curiosity and a drive to learn and improve., • Excellent communication skills both written and verbal with a focus on clear and helpful user interactions., • Ability to work independently and collaboratively. A reasonable estimate of the base salary range for this role is: 48500.00-67099.00 GBP The actual salary offered may vary within the range based on a candidates unique experience locale and business addition to a base salary and bonus plans Everfox offers a generous benefits package including flexible PTO a 401k match and contribution to healthcare coverages. Our talent acquisition team will provide specific information regarding bonus eligibility and benefits offerings. Dont meet every single qualification Studies show people are hesitant to apply if they dont meet all requirements listed in a job posting. If there is something slightly different about your previous experience but it otherwise aligns and youre excited about this role we encourage you to apply. You could be a great candidate for this or other roles on our team. Everfox is an equal employment opportunity employer and complies with all applicable federal state and local laws prohibiting discrimination. Everfox does not discriminate against any employee or applicant based on race color religion sex age national origin disability veteran status marital status medical condition or any other category protected by applicable law. If you are a qualified individual with a disability or a disabled veteran you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Companys career webpage as a result of your disability. You may request reasonable accommodations by sending an email to Intelligent. Dynamic. Resilient. Everfox formerly Forcepoint Federal has been defending the worlds most critical data and networksagainst the most complex cyber threats imaginable for more than 25 trailblazers in defense-grade high assurance cyber security we have been leading the way indeveloping and delivering innovative cyber security technology. We protect data wherever it resides. Our unwavering dedication and commitment to our customers and the critical missions they serve arewhat set us apart. We are dynamic vigilant and proactive in everything we suite of cross domain threat protection and insider risk solutions empower governments andenterprise organizations to use data safely - where and however their people need Everfox we innovate we invest we achieve. We protect what matters most to our customers. Andwe offer protection like no do all of this so our customers can focus on what matters most their mission. Job Location: London UK Hybrid Job Title: IT Operations Engineer Key Responsibilities: • Infrastructure & System Management:, • Deploy and manage endpoint security solutions including application control and advanced threat protection systems., • Administer and support the Microsoft 365 environment including Entra ID Exchange Online and Teams. Manage enterprise applications configure SSO/SAML integrations and ensure secure identity and access management across services., • Implement and maintain remote monitoring and management (RMM) tools., • Support and maintain virtual desktop infrastructure (VDI) environments (e.g. Citrix AWS AVD VMware Horizon)., • Manage and troubleshoot network and firewall changes to maintain optimal connectivity and security., • Maintain and support Windows Server infrastructure including Active Directory DNS and Group Policy. Ensure system reliability security and performance across on-premises and hybrid environments., • Automate tasks using PowerShell., • Project & Migration Support:, • Assist with various IT-related projects including security software rollouts data migrations and system integrations., • Participate in efforts to streamline and rationalize IT workloads including physical hardware relocations and resource optimization., • Collaborate with security and other IT teams to investigate alerts and support cross-departmental initiatives., • Operational Support & Troubleshooting:, • Provide essential day-to-day end-user support addressing IT issues and assisting users adapting to new systems and processes., • Lead troubleshooting efforts for complex issues involving new software integrations identifying root causes and implementing solutions., • Manage and prioritize IT support tickets addressing backlogged items and ensuring timely resolution of incidents and service requests., • Perform regular vulnerability remediation and break/fix tasks to maintain system health and stability., • Manage IT processes for starters and leavers including imaging and configuring laptops setting up or revoking access and ensuring all necessary equipment is issued or returned in line with company standards., • Track and manage IT hardware and software assets throughout their lifecycle using asset management tools., • Documentation & Best Practices:, • Document IT procedures configurations and troubleshooting steps to enhance knowledge transfer and operational consistency., • 1-3 years of experience in IT operations system administration or a similar role., • Ability to obtain UK Government Security Clearance, • Strong understanding of endpoint management network infrastructure and security principles., • Experience with various IT tools including RMM platforms endpoint detection and response (EDR) solutions and identity management systems., • Proven ability to troubleshoot complex technical issues and provide timely resolutions., • Adaptability to new technologies and changing environments., • Curiosity and a drive to learn and improve., • Excellent communication skills both written and verbal with a focus on clear and helpful user interactions., • Ability to work independently and collaboratively. A reasonable estimate of the base salary range for this role is: 48500.00-67099.00 GBP The actual salary offered may vary within the range based on a candidates unique experience locale and business addition to a base salary and bonus plans Everfox offers a generous benefits package including flexible PTO a 401k match and contribution to healthcare coverages. Our talent acquisition team will provide specific information regarding bonus eligibility and benefits offerings. Dont meet every single qualification Studies show people are hesitant to apply if they dont meet all requirements listed in a job posting. If there is something slightly different about your previous experience but it otherwise aligns and youre excited about this role we encourage you to apply. You could be a great candidate for this or other roles on our team. Everfox is an equal employment opportunity employer and complies with all applicable federal state and local laws prohibiting discrimination. Everfox does not discriminate against any employee or applicant based on race color religion sex age national origin disability veteran status marital status medical condition or any other category protected by applicable law. If you are a qualified individual with a disability or a disabled veteran you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Companys career webpage as a result of your disability. You may request reasonable accommodations by sending an email to