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  • Maintenance Technician
    Maintenance Technician
    hace 4 días
    Jornada completa
    London

    Maintenance Crew - Bermonds Locke Tower BridgeWe are looking for reliable and skilled Maintenance Crew members to join our hotel’s engineering team. You will assist in maintaining the hotel’s facilities, ensuring that guest rooms, public areas, and back-of-house operations are safe, functional, and well-maintained. This is a hands-on role requiring teamwork, technical skills, and attention to detail. THE STAGE IS SETThe stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDSCarry out routine maintenance and repairs across the hotel property Assist with preventive maintenance tasks (electrical, plumbing, HVAC, carpentry, painting, etc.) Respond to maintenance requests from hotel staff and guests promptly Monitor and report any defects or hazards in the building and equipment Support the maintenance manager in emergency repairs and troubleshooting Maintain tools, equipment, and maintenance logs Work safely and comply with health & safety procedures Collaborate with colleagues and contractors when needed THE FIRE YOU CARRYBasic technical skills in electrical, plumbing, HVAC, carpentry, or general building maintenance Ability to identify and resolve maintenance issues efficiently Physically fit and able to handle manual tasks Team player with good communication skills Dependable and punctual Attention to detail and commitment to hotel standards Ability to work flexible hours, including weekends and on-call duties YOUR PROVEN TRACKPrevious experience in a maintenance or facilities role preferred Trade qualifications or certifications in electrical, plumbing, carpentry, or mechanical work are a plus Understanding of health & safety procedures in a workplace setting Experience in a hotel, resort, or large property is an advantage WHAT WE LOOK FORWe’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow. • £30000.00 to £35000.00 per year

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  • Housekeeper
    Housekeeper
    hace 4 días
    £12.21 por hora
    Jornada parcial
    London

    We’re looking for a friendly and reliable Housekeeping Team Member to join our team on a part-time basis at Travelodge Kings Cross Royal Scot. You’ll play a key role in ensuring our guests enjoy a clean, comfortable, and safe environment during their stay. Shifts are from 10:00 AM till 3:30PM .You are required to have full flexibility, including working on weekends. Key Responsibilities: • Cleaning and preparing guest rooms to brand standards, • Changing bed linen and replenishing amenities, • Vacuuming, dusting, and sanitising bathrooms and surfaces, • Reporting maintenance issues or lost property, • Ensuring all health and safety procedures are followed, • Supporting team members to meet daily room targets Just some of the benefits: Fun friendly environment 50% discount on rooms plus food and drink, as well as friends and family discount. £50 Travelodge voucher on each work anniversary Pension scheme totalling 8% (employer contribution 3%) Discounts off many high street retailers and mobile phone providers such as Vodafone. Opportunities to develop into Management roles through our ‘Aspire Programme’ Opportunity to earn more through our Team member incentive schemes We have regular rewards and recognition activities such as ‘FAB Fridays’ and ‘Housekeeping Heros’. Your job will be to clean bedrooms, bathrooms and public areas to gold standards following our cleaning steps.

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  • Marketing Executive
    Marketing Executive
    hace 4 días
    Jornada completa
    London

    MARKETING EXECUTIVE – LONDON HQ We are seeking a proactive and creative Marketing Executive to support the planning and execution of integrated marketing campaigns across our UK and European hotel portfolio. Based at our London Bridge HQ, this role will work closely with property level teams, external agencies, and central commercial functions to enhance brand visibility, drive direct bookings, and support revenue growth. This role is based 5 days a week in the office. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Brand & Campaign Execution • Support the planning and delivery of integrated marketing campaigns across the portfolio., • Coordinate seasonal and tactical promotions aligned with commercial priorities., • Assist with marketing activity for new hotel openings, refurbishments and rebranding projects., • Ensure brand standards and visual identity are consistently applied across all properties., • Act as a key marketing contact for assigned hotels., • Support local marketing plans to drive corporate, leisure, meetings and events business., • Develop collateral including brochures, fact sheets, menus and promotional materials., • Assist in developing brand partnerships and local collaborations., • Coordinate marketing support for events, launches and trade exhibitions., • Work with PR agencies to provide content, imagery and campaign information., • Draft compelling copy for promotional materials, advertisements and internal communications., • Support the creation of photography and video shoots across properties., • Ensure marketing materials reflect the brand positioning and guest experience., • Reporting & Administration, • Track campaign performance and provide summary reports., • Monitor marketing spend against budget., • Manage supplier invoices and agency coordination. THE FIRE YOU CARRY • A natural curiosity and drive to turn ideas into impactful campaigns., • Pride in delivering work that is both creatively strong and commercially smart., • The confidence to build relationships and influence across diverse teams., • Energy, adaptability and a solutions-first mindset., • A genuine passion for hospitality, guest experience and brand storytelling. YOUR PROVEN TRACK • 2+ years’ experience in a marketing role (hospitality, property, retail or lifestyle sectors preferred)., • Experience supporting multi-site or multi-brand marketing activity., • Strong copywriting and communication skills., • Ability to manage multiple projects and deadlines., • Experience within a hotel or hospitality group., • Exposure to B2B and B2C marketing., • European market awareness or additional language skills. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

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  • senior support staff, supported accommodation
    senior support staff, supported accommodation
    hace 11 días
    £24000–£27000 anual
    Jornada completa
    Dagenham

    The Role We are seeking a compassionate and experienced Senior Support Worker to join our dynamic team. We are recruiting for LSL Gorseway which is an all female unit. You will play a pivotal role in delivering high-quality care, leading by example, and supporting both service users and staff. This is an exciting opportunity if you are seriously looking to take the next step in your career and make a real difference. Key Responsibilities • Provide person-centred support to service users, promoting independence and choice, • Report writing and documentation., • tracking young people's expenses & reporting., • Recruitment training/induction of newly employed staff., • Lead, motivate, and supervise a team of support workers, • Conduct supervision meetings with staff., • Ensure clients’ assessment and risk management., • Develop and implement care plans in partnership with service users and professionals, • Conduct engaging work sessions to achieve support goals., • Ensure compliance with safeguarding, health & safety, and all relevant legislation, • Oversee medication administration and accurate record-keeping, • Respond to emergencies and resolve issues as they arise About You • Minimum 2 years experience in a support worker or similar role (essential), • Experience of leading teams to achieve team goals., • NVQ Level 3 in Health & Social Care (or willingness to work towards), • Strong communication, and organisational skills, • A caring, empathetic, and patient approach, • An understanding of Equality and Diversity in service delivery., • An understanding of The Supported Accommodation (England) Regulations 2023., • Have excellent people and administrative management skills., • Must have excellent decision Making & Problem Solving skills, • Have person-centred support or care skills., • Thrive on change and enjoy dynamic diverse environments., • Ability to work flexibly, including evenings, weekends, and sleep-ins as required, • Must be ready to work out of office hours and during weekends., • Right to work in the UK What We Offer • Competitive salary and benefits package, • Ongoing training and career development opportunities, • Supportive and inclusive working environment, • Pension scheme, • Free car parking space How to Apply If you are ready to make a positive impact and join a team that values your skills and dedication, we would love to hear from you! Lighthouse SL is committed to safeguarding and promoting the welfare of vulnerable adults and expects all staff to share this commitment. An enhanced DBS check will be required.

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  • Front of House Supervisor
    Front of House Supervisor
    hace 4 días
    Jornada completa
    London

    Front of House Supervisor – Locke Millenium Bridge We are seeking an experienced and guest-focused Front of House Supervisor to lead our on-property front office and guest services team. This role is responsible for ensuring smooth daily operations, exceptional guest experiences, and high service standards across reception, concierge, and guest relations. The successful candidate will be a confident leader with strong operational knowledge and a passion for hospitality excellence. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Oversee daily front of house operations, including reception and guest services Lead, train, and motivate front office team members Ensure a consistently high level of guest service and satisfaction Handle guest feedback, complaints, and service recovery professionally Manage staff scheduling, performance, and training Ensure compliance with hotel policies, procedures, and brand standards Coordinate closely with housekeeping, F&B, and other departments Prepare reports, forecasts, and operational updates for management THE FIRE YOU CARRY Strong leadership and people-management skills Excellent customer service and guest relations abilities Clear and professional communication skills Strong organizational and time-management skills Problem-solving and decision-making abilities Ability to remain calm under pressure Attention to detail and operational awareness Knowledge of hotel front office procedures Proficiency in property management systems (PMS) preferred YOUR PROVEN TRACK Proven experience as a Front of House Supervisor or in a senior front office role Previous experience working in a hotel environment is essential Experience managing front desk, concierge, or guest services teams Experience handling guest complaints and service recovery Experience preparing schedules, reports, and operational forecasts Ability to work flexible hours, including weekends and public holidays Relevant hospitality qualification or equivalent experience preferred OUR TREASURE CHEST 28 days Holidays inc Bank Holidays (Including the option to buy more if you want them), Wellbeing benefits Free nights in our properties Awesome recognition schemes Pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

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  • Restaurant & Bar Manager - New Opening
    Restaurant & Bar Manager - New Opening
    hace 25 días
    £30000–£45000 anual
    Jornada completa
    London

    About the role We are building a new kind of hospitality space in Hackney. A curated kitchen and bar programme where chefs, bartenders and collaborators take over the space for short residencies, events and experiences. The concept is designed to constantly evolve, with a changing calendar of pop ups, dinners, tastings, private hires and social events. We are looking for a full-time Manager to help bring this space to life day to day. This is not a traditional restaurant management role. We need someone who is equally comfortable running service, managing a bar, coordinating events, hosting guests and helping shape a fast-moving programme. The right person will love hospitality, have strong operational instincts, and be excited by the idea of working in a venue where things are always changing. This role will be central to the identity of the space. Over time, we want guests to come back not only because of the residencies and events we programme, but because of the team, the atmosphere and the experience we create every week. About the space The venue is an intimate, industrial kitchen and bar in Mare Street, with a large open kitchen and counter seating at its heart. It is designed as a platform for rotating chefs, drinks-led experiences and social hospitality. The space is curated and operated by us. While the concepts may change, the guest experience, standards and overall feel of the venue remain consistent. The Manager will play a key role in protecting that consistency while helping the programme feel fresh, exciting and well executed. What you’ll be responsible for Programming and coordination • Manage the operational logistics of each residency, event or takeover from set-up to breakdown, • Coordinate arrivals, check-ins, handovers and transitions between guest chefs or collaborators, • Support the execution of the venue calendar and ensure each event is properly prepared, • Work closely with founders and collaborators to make sure concepts are launch-ready, • Help spot operational risks early and solve problems before they affect service Venue and bar operations • Oversee the day-to-day running of the venue and ensure the space is consistently set up to a high standard, • Develop, manage and continuously improve the drinks offering of the space, • Oversee bar operations, stock ordering, supplier coordination and inventory management, • Lead service during event and residency nights, setting the tone for the floor and ensuring strong execution throughout, • Take ownership of team leadership on shift, creating clear communication, strong standards and a positive service culture, • Help build and shape a small but high-performing team around the space as it grows, • Create a strong team culture centred around hospitality, accountability and adaptability, • Maintain high standards of cleanliness, readiness and compliance across the venue Guest experience and commercial delivery • Manage reservations and set up events in booking systems, • Handle private hire enquiries and support conversion where relevant, • Act as host on the floor, helping create a warm, confident and memorable guest experience, • Ensure consistency in service and atmosphere across very different concepts and residencies, • Support post-event reviews by helping assess performance, guest feedback and operational learnings Sales and cost performance • Take ownership of the venue’s day-to-day commercial performance, • Help drive sales during events through strong floor leadership, upselling and service flow, • Manage labour deployment in line with expected demand and venue targets, • Monitor stock usage, wastage and ordering to maintain tight cost control, • Track performance across sales, labour and gross margin, and flag opportunities for improvement, • Support post-event reviews with a clear view on what performed well commercially and operationally Marketing and content coordination • Coordinate photoshoots and content capture around key events and launches, • Support social media, newsletters and website updates, either directly or in coordination with external support, • Help bring ideas for events, collaborations and guest engagement, • Contribute creatively to how the space is presented and experienced What we’re looking for We are looking for someone with a mix of bar, service and events experience, who is excited by the idea of helping build something new. You likely have: • Experience managing services in a hospitality venue, • Experience managing or running a bar, • Experience coordinating or delivering events, private hires, pop ups or activations, • Confidence leading a team and running a floor, • Strong organisational skills and attention to detail, • Good commercial instincts and an understanding of how service quality drives repeat business, • A calm, solutions-focused approach in a fast-paced environment We think you’ll thrive if you are: • Energised by a constantly evolving environment, • Comfortable switching between planning, service and admin, • A strong host who genuinely enjoys people, • Interested in food, drinks and hospitality culture, • Full of ideas and excited to contribute creatively, • Able to maintain consistency even when the concept changes week to week, • Motivated by building a venue with real personality and community around it Ideal profile This role could suit someone who has worked as: • a Bar Manager looking for broader ownership, • an Events Manager with strong hospitality operations experience, • a Venue Manager from an independent restaurant, wine bar or creative hospitality concept, • an Assistant General Manager ready to step into a more entrepreneurial and varied role Other details • Full-time role based in Mare Street, East London, • Evening and weekend availability required, • Salary dependent on experience, • Opportunity to help shape a new hospitality concept from the ground up, • Target start date: April 28th About us We’re the team behind Crudo and Tiny Wine, two independent hospitality concepts we’ve built in London over the past few years. Crudo opened in 2019 and has grown into a group of restaurants built around modern Latin American food, strong atmosphere and warm, energetic service. Tiny Wine came out of our love for smaller, more intimate drinking spaces, with a big focus on personality, curation and creating a place people genuinely want to spend time in. A big part of what we’ve learnt through both brands is that people come back for more than just the food or drinks. They come back for the feeling of the place, the team behind it, and the sense that something thoughtful is being built. Studio 3 is the next step in that. It gives us the opportunity to create a more flexible space built around a changing programme of chefs, drinks, events and collaborations. A space that can evolve constantly, while still being run with a clear point of view and strong operational standards. We’re excited by the idea of building something that feels social, current and full of life. Somewhere guests want to return to regularly, and somewhere chefs and collaborators are genuinely excited to be part of.

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  • Social Media Executive
    Social Media Executive
    hace 4 días
    Jornada completa
    London

    SOCIAL MEDIA EXECUTIVE – LONDON HQ The Social Media Executive supports the day-to-day delivery of Edyn’s social media across key channels, ensuring content is accurate, consistent, and on brand. Reporting to the Brand Marketing Manager, this role focuses on scheduling, community management, and execution rather than strategy. Ideal for someone with hospitality experience, strong attention to detail, and cultural awareness, the role helps bring the brand to life through engaging content and community interaction. Based at our London Bridge office, 5 days per week. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Content Publishing & Channel Management • Schedule and publish social media content across Instagram, Facebook, LinkedIn, and TikTok in line with social calendars and briefs from the Brand Marketing Manager., • Ensure all content reflects the Locke brand repositioning, uplifting its voice, tone, and cultural personality consistently across platforms., • Monitor comments, messages, and mentions across platforms and support authentic engagement in line with Locke’s cultural positioning., • Respond to basic community interaction in a timely, thoughtful way, using brand tone-of-voice guidelines and escalating complex enquiries., • Support the rollout of social components of wider brand and hotel campaigns, ensuring integration with key moments in the Locke repositioning calendar., • Coordinate content assets from internal teams, creators, and hotel teams to ensure platforms stay fresh and relevant., • Track core engagement metrics (reach, likes, shares, comments, saves), and compile regular summaries for Brand Marketing Manager., • Maintain and update content calendars so that Instagram, Facebook, LinkedIn, and TikTok activity is always planned and visible. THE FIRE YOU CARRY • A natural curiosity and drive to turn ideas into impactful campaigns., • Pride in delivering work that is both creatively strong and commercially smart., • The confidence to build relationships and influence across diverse teams., • Energy, adaptability and a solutions-first mindset., • A genuine passion for hospitality, guest experience and brand storytelling. YOUR PROVEN TRACK • Minimum 1-year experience in social media, content, or digital marketing roles with direct posting and community engagement responsibility., • Hands-on experience publishing and managing content on Instagram, Facebook, LinkedIn, and TikTok., • A good sense of platform norms and what makes content feel native, relevant, and engaging - especially for hospitality and lifestyle audiences., • Excellent attention to detail with a clear sense of tone, brand voice, and storytelling., • Ability to monitor and engage community conversation in a way that reflects Locke’s repositioned personality., • Culturally fluent and plugged into the zeitgeist, with a genuine passion for lifestyle and creative culture, and a clear sense of what feels current versus forced on social media., • Mandatory hospitality experience, ideally within hotels or lifestyle accommodation., • Demonstrable understanding of social performance metrics and comfort using scheduling and analytics tools. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

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  • Head Chef
    Head Chef
    hace 1 mes
    Jornada completa
    Dalston, Hackney

    Head Chef – The Good Front Room We are hiring a Head Chef to lead the kitchen at The Good Front Room. This is a chef led restaurant focused on modern Caribbean food. Bold flavour. Clean execution. High standards. The kitchen is built around the vision of Dom Taylor, winner of Five Star Chef on Netflix, and we are looking for a leader who can help drive that vision forward day to day. You will work closely with Dom on menu development, service delivery, team leadership, and building a serious kitchen culture. The food Modern Caribbean cooking rooted in tradition Small plates and sharing dishes Fresh produce and proper technique Strong focus on flavour, balance, and detail The role You will lead the kitchen and set the standard. You will Lead and manage the daily running of the kitchen Deliver consistent, high quality service Lead and develop the kitchen team Work closely with Dom on menu development and seasonal changes Maintain food quality, consistency, and presentation standards Oversee ordering, stock control, and cost management Ensure food safety, hygiene, and kitchen organisation are always maintained Build a disciplined, positive kitchen culture You should Have strong experience as a Head Chef or Senior Sous Chef ready to step up Be calm and decisive under pressure Have strong leadership and communication skills Care deeply about standards, flavour, and detail Be organised, structured, and reliable Want to build and grow with a chef led business Why join Work directly with a recognised chef Lead the kitchen of an ambitious restaurant Real input into menus and systems A kitchen that values discipline and respect Clear progression as the business grows Location Dalston, London. If you take pride in your work and want to lead a kitchen cooking food that actually means something, this is for you. Apply with your CV and a short note about your experience and what drives you in the kitchen.

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  • Bilingual Italian-English Assistant Manager
    Bilingual Italian-English Assistant Manager
    hace 2 meses
    £25000 anual
    Jornada completa
    London

    Are you a fluent Italian speaker with strong English skills, exceptional organisation, and ambition to grow fast in a rewarding education sector role? Join a boutique, high-standards education travel company that's been successfully connecting Italian schools and students with inspiring UK study programmes for years. We partner with fantastic freelance English teachers across key locations (Edinburgh, Cambridge, Oxford, and more) to deliver memorable, high-quality group experiences, without the company ever needing to escort groups ourselves. Everything happens from our efficient office hub. Now we're gearing up for exciting expansion (starting with Spain!), and the founder is personally looking for a talented, proactive right-hand person to train intensively and hand over increasing responsibility. This isn't just an admin job - it's your fast-track to real business ownership, decision-making involvement, and leadership in a niche, meaningful industry. What You'll Do (Hands-On & Varied - No Two Days the Same) • Craft tailored client quotations using our custom Excel tools and Word templates, turning school needs into compelling, accurate proposals, • Guide Italian schools through the full trip-planning journey: prompt, professional, warm communication from first enquiry to happy post trip feedback, • Handle Italian public procurement & compliance expertly (MEPA/Acquisti in Rete PA, ANAC), preparing, uploading, and tracking documents flawlessly to meet strict deadlines, • Orchestrate incoming student groups end-to-end: check-ins, attendance tracking, academic resources, personalised lanyards/certificates, Google Forms setup, travel cards, welcome sessions, and on-site coordination support, • Quality-check freelance teachers: verify certifications, DBS, right-to-work docs before any programme launches, • Keep everything running smoothly behind the scenes: update operational databases/files/reports, manage shared inbox, schedule Zooms, and support the founder on ad-hoc priorities, • Occasionally travel within the UK (expenses paid) to build stronger relationships with our teacher network or onboard new talent Who We're Looking For Must-Have Essentials • Native or C1/C2-level fluency in Italian, • Confident professional English (B2–C1 minimum, excellent written/spoken), • Superb organisational skills + razor-sharp attention to detail, • Real comfort with numbers, Excel (formulas, data updates, annual tool reviews), • Thrive under pressure, juggle multiple priorities without losing cool, • Proactive, initiative-driven mindset + genuine eagerness to learn and take ownership, • Humble, collaborative, positive team player who values high standards Nice-to-Haves (Big Advantages) • Any Spanish skills (B1 minimum)? Huge bonus as we prepare for Spain launch!, • Prior exposure to operations, programme coordination, education/tourism/travel, admin, or client-facing roles (even internships/volunteering count), • Recent graduates very welcome: potential and attitude trump years of experience Why join us • Direct, one-to-one mentorship from an experienced founder who will teach you the full business inside-out, • Accelerated growth: clear path to greater autonomy, higher responsibility, and future title/salary progression as we scale, • Genuine involvement in strategic decisions and international expansion, • Hybrid flexibility with a supportive, close-knit environment, no corporate bureaucracy, • Work in a purpose-driven niche: helping young Italians gain life-changing UK experiences while building a sustainable, growing business Right to work Candidates must already have the right to work in the UK, as we are unable to provide visa sponsorship for this position.

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  • Job Title: Patient Promoter – Conways Opticians, Sutton
    Job Title: Patient Promoter – Conways Opticians, Sutton
    hace 2 meses
    £12.5 por hora
    Jornada completa
    Sutton

    Are you a people person with a passion for promoting health and well-being? Do you have the confidence and charisma to strike up a conversation with anyone you meet? If you enjoy engaging with people, making connections, and helping others, we want YOU to join our team at Conways Opticians in Sutton! About Conways Opticians: Conways Opticians is not your average optician. We believe in providing top-tier eye care with a personal touch. Our mission is simple: to help our community see better and live better. As a Patient Promoter, you’ll be at the heart of that mission—helping our local community understand the importance of eye health while promoting our services with enthusiasm and professionalism. The Role: As a Patient Promoter at Conways Opticians, you will be an essential part of our customer journey, engaging with passing foot traffic to raise awareness about the importance of eye exams and encouraging people to book their appointments with us. Your primary goal is to spark conversations, educate, and generate bookings—all while standing outside our store on the vibrant high street of Sutton. Key Responsibilities: Engage with passers-by: Warmly approach and engage people walking by, sparking conversations about the importance of eye health and the benefits of regular eye exams. Promote our services: Enthusiastically communicate our eye care services and book appointments for eye exams on the spot. Generate appointments: Create a buzz by effectively encouraging potential patients to schedule their eye exams, helping us grow our customer base. Customer service excellence: Provide outstanding customer service by being informative, friendly, and approachable at all times. Represent Conways: Be a positive ambassador of our brand by embodying our values and commitment to eye care. What We’re Looking For: Great Communication Skills: You must be confident and able to engage with a wide variety of people in a friendly and professional manner. Outgoing Personality: We need someone who’s comfortable talking to strangers, approachable, and full of energy. Customer Service Excellence: You should have a knack for creating positive experiences and making people feel comfortable and informed. Passion for Eye Health: A genuine interest in educating others about the importance of eye exams and helping them understand how we can improve their lives through better vision. Self-Motivated & Target-Driven: While you’ll have the flexibility to work your own hours, we need someone who’s goal-oriented and driven to generate appointments. Flexibility: Part-time, full-time, or weekend hours available! We’re open to accommodating your schedule. What We Offer: Competitive Pay: £12.50 per hour, with the potential for bonuses based on performance. Flexible Hours: Work hours that fit around your schedule—whether that’s part-time, full-time, or just weekends, we’re happy to accommodate. Supportive Environment: Join a dynamic, friendly, and passionate team that’s committed to supporting you in your success. Opportunity to Grow: As we expand, there are plenty of opportunities for career progression within the company. Why Join Us? Be part of a forward-thinking optician that puts the customer at the heart of everything we do. Work in a Vibrant Area: Sutton’s high street is the perfect place to interact with a variety of people, ensuring no two days are the same! Make a Real Difference: You’ll help people understand the value of their vision and encourage them to take action towards better eye health. If you’re ready to take the first step in an exciting new role, where you’ll be on the frontlines of real, impactful change, apply now to join the Conways Opticians family!

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