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Business Unit: TOCS – Service Protection – Change Management Salary range: £33,600 to £42,000 per annum DOE Location: Hybrid with occasional travel to a Glasgow & Gosforth Hubs when required Contract type: Permanent – Full time Our Team It’s an exciting time for us as we grow our experienced and dynamic IT Change Management Team. You’ll have the opportunity to support the mature ITIL led internal Change Management governance process, ensuring the stability and reliability of the bank's IT infrastructure, by managing and overseeing all internal changes. This role is crucial to the organisation’s ability to function effectively and ensure the safety to our internal and external customer experience, contributing to our purpose of Making You Happier About Money. We’re seeking someone with a deep understanding of IT change management, risk assessment, and stakeholder coordination to safeguard the bank's interests, maintain internal governance and compliance with regulatory standards. What you’ll be doing • Protecting live operational service through the management of ALL IT change activity using robust change management processes., • Facilitating and chairing large change approval forums effectively - Change Advisory Boards (CAB) and Major Change Advisory Boards (MCAB)., • Working collaboratively with IT colleagues and supporting the wider Service Protection team to deliver results and identify ways to improve performance and effectiveness., • Leading Change Reviews and working closely with Incident and Problem Management to document lessons learned ensuring issues are addressed., • Interrogating ITSM tools (Service Now) to produce relevant MI reporting to exec level., • Ensuring that policies, procedures and standards are always followed, and activities are within regulatory and risk requirements., • Developing risk mitigation strategies, creating and maintaining team Controls, fulfilling Audit requirements as part of a continuous service improvement plan., • Previous or current experience in an IT Service Management role., • A can-do attitude and ability to work multiple tasks under pressure., • Evidenced capabilities in building new processes and appropriate documentation., • Broad knowledge of IT infrastructure, systems and services., • Experience in chairing mixed stakeholder level forums., • ITIL Foundation or above qualifications, • Experience working with Service Now software, • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more., • Up to five extra paid well-being days per year., • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt., • Market-leading pension., • Free private medical cover, income protection and life assurance. If we’re lucky to receive a lot of interest, we may close the advert early, please ensure to submit your applications as soon as possible. We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team ___ As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team It’s important to note that there may be occasions where it’s not possible to interview all candidates declaring a disability who meet the essential criteria for the job. In certain recruitment situations such as receiving a high-volume of applications, we may need to limit the overall numbers of interviews offered to both disabled and non-disabled applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

We are looking for a Biology Expert to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert understanding of biology- a completed or in progress Masters/PhD is preferred but not required. Other related fields include, but are not limited to: Microbiology, Cell Biology, Genetics, Physiology, Biochemistry, Molecular Biology, Biotechnology, Environmental Science. Benefits: • This is a full-time or part-time REMOTE position, • You’ll be able to choose which projects you want to work on, • You can work on your own schedule, • Give AI chatbots diverse and complex biology problems and evaluate their outputs, • A current, in progress, or completed Masters and/or PhD is preferred but not required, • Fluency in English (native or bilingual level), • Detail-oriented

We are looking for a research scientist to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert understanding of chemistry- a completed or in progress Masters/PhD is preferred but not required. Other related fields include, but are not limited to: Research and Development Chemist, Formulation Scientist, Development Chemist, Analytical Chemist, Chemical Engineer, Medicinal Chemist, Biochemist, Process Development Chemist. Benefits: • This is a full-time or part-time REMOTE position, • You’ll be able to choose which projects you want to work on, • You can work on your own schedule, • Give AI chatbots diverse and complex chemistry problems and evaluate their outputs, • A current, in progress, or completed Masters and/or PhD is preferred but not required, • Fluency in English (native or bilingual level), • Detail-oriented

We are looking for a research scientist to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert understanding of chemistry- a completed or in progress Masters/PhD is preferred but not required. Other related fields include, but are not limited to: Research and Development Chemist, Formulation Scientist, Development Chemist, Analytical Chemist, Chemical Engineer, Medicinal Chemist, Biochemist, Process Development Chemist. Benefits: • This is a full-time or part-time REMOTE position, • You’ll be able to choose which projects you want to work on, • You can work on your own schedule, • Give AI chatbots diverse and complex chemistry problems and evaluate their outputs, • A current, in progress, or completed Masters and/or PhD is preferred but not required, • Fluency in English (native or bilingual level), • Detail-oriented

We are looking for a research scientist to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert understanding of chemistry- a completed or in progress Masters/PhD is preferred but not required. Other related fields include, but are not limited to: Research and Development Chemist, Formulation Scientist, Development Chemist, Analytical Chemist, Chemical Engineer, Medicinal Chemist, Biochemist, Process Development Chemist. Benefits: • This is a full-time or part-time REMOTE position, • You’ll be able to choose which projects you want to work on, • You can work on your own schedule, • Give AI chatbots diverse and complex chemistry problems and evaluate their outputs, • A current, in progress, or completed Masters and/or PhD is preferred but not required, • Fluency in English (native or bilingual level), • Detail-oriented

We are looking for a research scientist to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert understanding of chemistry- a completed or in progress Masters/PhD is preferred but not required. Other related fields include, but are not limited to: Research and Development Chemist, Formulation Scientist, Development Chemist, Analytical Chemist, Chemical Engineer, Medicinal Chemist, Biochemist, Process Development Chemist. Benefits: • This is a full-time or part-time REMOTE position, • You’ll be able to choose which projects you want to work on, • You can work on your own schedule, • Give AI chatbots diverse and complex chemistry problems and evaluate their outputs, • A current, in progress, or completed Masters and/or PhD is preferred but not required, • Fluency in English (native or bilingual level), • Detail-oriented

We are looking for a research scientist to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert understanding of chemistry- a completed or in progress Masters/PhD is preferred but not required. Other related fields include, but are not limited to: Research and Development Chemist, Formulation Scientist, Development Chemist, Analytical Chemist, Chemical Engineer, Medicinal Chemist, Biochemist, Process Development Chemist. Benefits: • This is a full-time or part-time REMOTE position, • You’ll be able to choose which projects you want to work on, • You can work on your own schedule, • Give AI chatbots diverse and complex chemistry problems and evaluate their outputs, • A current, in progress, or completed Masters and/or PhD is preferred but not required, • Fluency in English (native or bilingual level), • Detail-oriented

We are looking for a Biology Expert to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert understanding of biology- a completed or in progress Masters/PhD is preferred but not required. Other related fields include, but are not limited to: Microbiology, Cell Biology, Genetics, Physiology, Biochemistry, Molecular Biology, Biotechnology, Environmental Science. Benefits: • This is a full-time or part-time REMOTE position, • You’ll be able to choose which projects you want to work on, • You can work on your own schedule, • Give AI chatbots diverse and complex biology problems and evaluate their outputs, • A current, in progress, or completed Masters and/or PhD is preferred but not required, • Fluency in English (native or bilingual level), • Detail-oriented

We are looking for a research scientist to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert understanding of chemistry- a completed or in progress Masters/PhD is preferred but not required. Other related fields include, but are not limited to: Research and Development Chemist, Formulation Scientist, Development Chemist, Analytical Chemist, Chemical Engineer, Medicinal Chemist, Biochemist, Process Development Chemist. Benefits: • This is a full-time or part-time REMOTE position, • You’ll be able to choose which projects you want to work on, • You can work on your own schedule, • Give AI chatbots diverse and complex chemistry problems and evaluate their outputs, • A current, in progress, or completed Masters and/or PhD is preferred but not required, • Fluency in English (native or bilingual level), • Detail-oriented

We are looking for a research scientist to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert understanding of chemistry- a completed or in progress Masters/PhD is preferred but not required. Other related fields include, but are not limited to: Research and Development Chemist, Formulation Scientist, Development Chemist, Analytical Chemist, Chemical Engineer, Medicinal Chemist, Biochemist, Process Development Chemist. Benefits: • This is a full-time or part-time REMOTE position, • You’ll be able to choose which projects you want to work on, • You can work on your own schedule, • Give AI chatbots diverse and complex chemistry problems and evaluate their outputs, • A current, in progress, or completed Masters and/or PhD is preferred but not required, • Fluency in English (native or bilingual level), • Detail-oriented

We are looking for a research scientist to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert understanding of chemistry- a completed or in progress Masters/PhD is preferred but not required. Other related fields include, but are not limited to: Research and Development Chemist, Formulation Scientist, Development Chemist, Analytical Chemist, Chemical Engineer, Medicinal Chemist, Biochemist, Process Development Chemist. Benefits: • This is a full-time or part-time REMOTE position, • You’ll be able to choose which projects you want to work on, • You can work on your own schedule, • Give AI chatbots diverse and complex chemistry problems and evaluate their outputs, • A current, in progress, or completed Masters and/or PhD is preferred but not required, • Fluency in English (native or bilingual level), • Detail-oriented

We are looking for a research scientist to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert understanding of chemistry- a completed or in progress Masters/PhD is preferred but not required. Other related fields include, but are not limited to: Research and Development Chemist, Formulation Scientist, Development Chemist, Analytical Chemist, Chemical Engineer, Medicinal Chemist, Biochemist, Process Development Chemist. Benefits: • This is a full-time or part-time REMOTE position, • You’ll be able to choose which projects you want to work on, • You can work on your own schedule, • Give AI chatbots diverse and complex chemistry problems and evaluate their outputs, • A current, in progress, or completed Masters and/or PhD is preferred but not required, • Fluency in English (native or bilingual level), • Detail-oriented

The post offers an exciting development opportunity for an SEO, to utilise their HR expertise and excellent organisational and interpersonal skills, to work in a fast-paced environment over both Change and HR functional disciplines. You will be an advocate for Synergy, the changes the programme is looking to deliver, and be responsible for building and maintaining strong working relationships with HR Product Managers, Process Owners, Delivery Partners and the SME community across the four departments. The role will bring flexibility to pick up a variety of work and the ability to switch focus at pace is also key to being successful in this role. Key tasks include: • Support the successful delivery of the Synergy HR Functional work plan through leading on specific activities, keeping track of required actions,documenting key decisions, and ensuring information is shared across the team as well as wider HR functional working groups., • Collate and quality assure information, data, insight, and evidence provided by subject matter experts (SMEs) from across the four departments to help inform the direction of the programmes Common Operating Model and support alignment with wider Government People Group principles., • Working inclusively and collaboratively with proven organisational skills, and the ability, resilience, and flexibility to work at pace., • Applying knowledge of HR processes and policies to support impact analysis on achieving convergence across 4 large and complex government departments., • Taking a lead role in supporting the gathering and delivery of functional/user requirements in respect of your product area of accountability through the programme life-cycle., • Communicating with clarity, integrity, and enthusiasm. Building and maintaining strong effective relationships with stakeholders and colleagues to confidently challenge, influence and negotiate positive outcomes and solutions., • Supporting the facilitation of cross cluster working groups including producing key information to enable decision making, tracking of decisions and deputising for Product Managers as appropriate.Person specification Essential Criteria • Stakeholder Relationship Management (Lead Criteria) Proven ability to build strong, collaborative relationships with a range of stakeholders, ensuring a deep understanding of their needs and effectively resolving issues in complex or transformational environments., • Exceptional Organisational Leadership: Exceptional organisational skills with the ability, resilience and flexibility to work at pace and deliver through others to deliver against multiple priorities., • Decision Making: An ability to gather and use information, data, insight and evidence to inform decisions on complex issues., • Communication Skills: Excellent communication skills, both verbal and written, with the ability to get to the heart of issues and challenges and communicate succinctly to a range of audiences., • HR Process Expertise: HR background with functional understanding of the interdependencies across the different HR processes, and how these processes are delivered and designed., • Inclusive and Customer-Focused Mindset: An ability to bring diverse perspectives and a solutions-focused approach to deliver an excellent and continuously improving service to customers.Behaviours We'll assess you against these behaviours during the selection process: • Changing and Improving, • Making Effective Decisions, • Delivering at Pace, • Communicating and Influencing Technical skills We'll assess you against these technical skills during the selection process: • Stakeholder Relationship Management Benefits Alongside your salary of 44,447, Department for Work and Pensions contributes 12,876 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. DWP have a broad benefits package built around your work-life balance which includes: • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours., • Generous annual leave at least 23 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave., • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme., • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly)., • Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service., • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes., • An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Womens Network, National Race Network, National Disability Network (THRIVE) and many more.Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Strengths, Experience and Technical skills. As part of the application process you will be asked to complete the online application process outlined below. Further details around what this will entail are listed on the application form. A CV setting out your career history, with key responsibilities and achievements. The CV is an on-line tool accessed through the Civil Service Jobsite and there is no requirement to upload your personal CV. Our CV element is short and allows an initial check of eligibility but is not scored so please put the main content of your evidence and skills in your Personal Statement. A personal statement (maximum 750 words), explaining how you consider your personal skills, qualities, and experience provide evidence of your suitability for the role against the essential criteria in the person specification. A 250 word Technical statement to demonstrate your technical ability in the lead criteria, which will assess the following: Stakeholder Relationship Management (Lead Criteria) Proven ability to build strong, collaborative relationships with a range of stakeholders, ensuring a deep understanding of their needs and effectively resolving issues in complex or transformational environments. Further details around what this will entail are listed on the application form. If we receive a large number of applications, we will conduct an initial sift on the 250 word Technical statement. If you pass this initial sift, you may be progressed to a full sift or directly to interview. If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. Interview Shortlisted candidates will be invited to attend an interview lasting up to 45 minutes. This will take place via MS Teams. The interview panel will be a minimum of two people and will assess Behaviours and Strengths. The interview aims to be more of a conversation exploring the candidates capability for the role. To help you prepare and settle into the interview you will be sent the Behaviour questions 5 days prior to your interview. These questions should be treated as confidential. The interview panel may ask you other questions which will not be shared in advance, including follow-up probing questions. Sift and Interview dates to be confirmed. For this vacancy, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. Further Information Find out more about Working for DWP A reserve list may be held for a period of 6 months from which further appointments can be made. Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare; for further information visit the Childcare Choices website . If successful and transferring from another Government Department a criminal record check may be carried out. In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on you r behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing stating the job reference number in the subject heading. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. New entrants are expected to join on the minimum of the pay band. Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) . Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Synergy Resourcing Team Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: . If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission. Click here to visit the Civil Service Commission. Attachments Synergy Candidate Pack HR Product Support 425123 Opens in new window (pdf, 368kB) 425123 -Synergy Candidate Pack_June 2025 Opens in new window (pdf, 406kB) DWP Terms and Conditions January 2024 Opens in new window (docx, 16kB) Success-Profiles-Candidate-Overview-Accessble-Version Opens in new window (docx, 68kB)

• Support the development of the Reward Strategy project product set in support of its activity across DWP and wider as needed, while also ensuring innovation and improvement is at the heart of continuous improvement., • Help to develop and maintain qualitative reporting tools, including a Strategic Reward Dashboard to deliver clear key metrics for senior leaders and track progress against Departmental and Director led Priorities., • Support the delivery of plans, risks, and reporting, capturing decisions and dependencies to support the robust governance of our work, developing the holistic view and forward look on Reward Strategy team activity. Ensure governance is planned in, templates are completed, and secretariats engaged where appropriate., • Provide support for daily stand ups across the team to ensure actions are owned, progressed, and unblocked in a timely fashion, building credible trusted relationships to get the most of this engagement, • Assist checkpoint meetings across this team and our partners in the Pay team to help drive increased connectivity across our work, including developing and maintaining a joint plan with critical milestones captured and tracked., • Support the risk lead for the team, engaging with risk experts and other stakeholders as needed to ensure escalation / mitigation activity is taking place., • Manage and maintain the Information management process across the team ensuring it is upheld in line with Departmental Policies - ensuring the relevant record keeping is undertaken (registered files and internal audit trails), DPIA is held and updated accordingly., • Provide secretariat activity for the expected Steering Group structure that will be put in place., • As a member of P&C, actively participate in the people activity of the directorate.Person specification, • Proven experience of developing and maintaining robust plans, risks and action / decision logs, and timely reporting. (LEAD CRITERIA), • An understanding of the HR remit, ideally in the reward space, to enable critical friend activity., • Proven experience in managing change and engaging stakeholders with that change., • Evidence of the ability to engage colleagues with planning and reporting methodologies and influencing across a range of stakeholders., • Experience of delivering to challenging timescales and working through ambiguity., • Ability to build strong, credible, and trusted relationships quickly.Behaviours We'll assess you against these behaviours during the selection process: • Managing a Quality Service, • Working Together, • Seeing the Big Picture Benefits Alongside your salary of 44,447, Department for Work and Pensions contributes 12,876 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. DWP have a broad benefits package built around your work-life balance which includes: • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours., • Generous annual leave at least 23 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave., • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme., • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly)., • Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service., • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes., • An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Womens Network, National Race Network, National Disability Network (THRIVE) and many more.Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience. Written Sift: To apply for this post, you will need to complete the online application process outlined below: A CV setting out your career history, with key responsibilities and achievements. The CV is an on-line tool accessed through the Civil Service Jobsite and there is no requirement to upload your personal CV. Our CV element is short and allows an initial check of eligibility but is not scoredso please put the main content of your evidence and skills in your Personal Statement. A personal statement (maximum 1000 words), explaining how you consider your personal skills, qualities, and experience provide evidence of your suitability for the role against the essential criteria in the person specification. Further details around what this will entail are listed on the application form. If we receive a large number of applications, we will conduct an initial sift on the lead criteria: Proven experience of developing and maintaining robust plans, risks and action / decision logs, and timely reporting. (LEAD CRITERIA) If you pass the initial sift, you may be progressed to a full sift or directly to interview. If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. Interview: Shortlisted candidates will be invited to attend an interview lasting up to 60 minutes. This will take place face to face in Benton Park View, Newcastle. The interview panel will be a minimum of two people and will assess behaviours and experience. The interview aims to be more of a conversation exploring the candidates capability for the role. During the first 5 minutes of your interview, you will be asked to deliver a presentation. Please note that visual aids will not be permitted. To help you prepare and settle into the interview you will be sent the behaviours questions and presentation topic 5 days prior to your interview. These questions should be treated as confidential. The interview panel may ask you other questions which will not be shared in advance, including follow-up probing questions. Sift and Interview Dates Sift week commencing 29th September 2025 Interviews week commencing 13th October 2025 Further Information Find out more about Working for DWP A reserve list may be held for a period of 6 months from which further appointments can be made. Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare; for further information visit the Childcare Choices website . If successful and transferring from another Government Department a criminal record check may be carried out. In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service/Disclosure Scotlan) on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing stating the job reference number in the subject heading. For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email New entrants are expected to join on the minimum of the pay band. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. Feedback Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) . Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Joe Tugwell A personal statement (maximum 1000 words), explaining how you consider your personal skills, qualities, and experience provide evidence of your suitability for the role against the essential criteria in the person specification. Attachments Senior PMO Lead - Strategic Reward Welsh Translation v2 Opens in new window (pdf, 475kB) Senior PMO Lead - Strategic Reward Opens in new window (pdf, 487kB) Success-Profiles-Candidate-Overview-Accessble-Version Opens in new window (docx, 67kB) DWP Terms and Conditions January 2024 Opens in new window (docx, 17kB)

In this role, youll be part of the Data Platforms and Operations team, part of the Data & Analytics business function. The team is structured into data domain teams. This enables us to collaborate closely and have a deeper understand of the service and deliver the right data to our users. Our teams build and maintain cloud data platforms that power the departments data capabilities, partnering with DWP business lines to deliver reliable, discoverable, governed, high quality data. As an Apprentice Data Engineer, you will help collect upstream user technical requirements that needs to be implementedas part of platform migrations and configuration. You will help to identify and provide technical patterns and guidance, assist in building our data engineering capability and ensuring our data products and pipelines are built using the right techniques in how we ingest, prepare, store and use data. You will work with Amazon Web Services (AWS) and Informatica, covering Data Integration (ETL/ELT), Data Quality, Data Catalogue and Data Virtualisation and Visualisation technologies. You will develop your knowledge, working to established engineering standards across multiple platforms and native toolsets, and work to implement these standards across platforms and assist in keeping them up to date, ensuring adherence to them. We are looking for candidates who are detail-oriented, and flexible in responding to changing priorities. Good time management skills are essential. You should enjoy tackling challenges with determination and be able to take appropriate action quickly and confident. Youll be a confident communicator with good programming skills and eager to learn new technologies. About the apprenticeship programme: The duration of the apprenticeship programme is typically 21 months long. Youll be supported by your line manager, skills coach and the engineering community, as well as fellow apprentices on the programme, so you will have plenty sources of encouragement to help you succeed. Its also critical that you can be proactive and make the most out of your time on the apprenticeship. There is a lot to do and learn, so you need to be ready to work hard and participate in the many opportunities youll be given. This is a fantastic chance to build a software engineering career at DWP and become a highly skilled tech professional. To be eligible for the apprenticeship you are required to hold the following minimum eligibility criteria: • You must have at least one of the following: a valid passport or birth certificate or residence permit., • Have the right to live and work in the UK., • Must have lived in the UK and/or EEA for 3 years prior to apprenticeship start date or hold refugee status., • Not be in full-time education or be undertaking another apprenticeship by the apprenticeship start date., • You must not hold an existing qualification at the same or higher level in a similar subject., • Two A levels in one or more similar subject (similar subjects can be defined here as: Computer Science, IT, Maths, Data Engineering, Analytics, Statistics)., • Level 3 apprenticeship in a similar subject (similar subjects can be defined here as: Computer Science, IT, Maths, Data Engineering, Analytics, Statistics, any digital aligned apprenticeship ie - IT operations, support or security)., • International Baccalaureate at Level 3 in a similar subject., • BTEC Extended Diploma in a similar subject., • Candidates must not hold an existing qualification at the same or higher level than this apprenticeship in a similar subject. Person specification See selection process for further details. If you would like to learn more about the role, please contact . Technical skills We'll assess you against these technical skills during the selection process: • Test Analysis Benefits Alongside your salary of 38,772, Department for Work and Pensions contributes 11,232 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We also have a broad benefits package built around your work-life balance which includes: • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours., • Generous annual leave at least 23 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave., • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme., • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly)., • Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service., • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. Salary Information Existing Civil Servants who secure a new role on lateral transfer will maintain their current salary. Existing Civil Servants who gain promotion will either move to the bottom of the grade pay scale or get a 10% increase to their current salary whichever would be the greater. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Ability, Experience and Technical skills. Stage 1: Application Your application will consist of four parts: 1. A Personal Details application form., 2. After submission of the first stage of your application you will be invited to complete a Civil Service Numerical Test. If you successfully pass the test, you will be invited to complete the final stage of the application. Please complete the online tests as soon as possible (within 24-48 hours is recommended), the closing date for the tests is 23:55on 22/09/2025. If you fail to complete the online test before the deadline your application will be withdrawn. Guidance for the test will be available when you are invited to take the test. The tests are administered online and accessed via the CS Jobs website. Please allow sufficient time to complete the online tests and your full written application before the deadline. Following successful completion of thetests, you will then be asked to complete: 3. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed., 4. Personal statement - up to 1000 words. This statement should be used to provide examples of how you meet the essential criteria below: • Ability to learn and use programming languages to create and improve products, services or outputs (Python/SQL/R etc.)., • Demonstrating the willingness and perseverance to learn new and unfamiliar technical skills., • Ability to take ownership of problems and be decisive in suggesting resolutions., • Experience of working effectively as part of a multi-disciplinary team. 4. Technical statement (up to 250 words). The following statement is aligned to the required technical skill of: Test Analysis: Describe a time where you used your experience of identifying and investigating patterns and trends, to implement solutions that improved a standard or service. The sift panel will use the information in your employment history, personal statement, and technical statement to assess your experience, skills and knowledge. An initial sift will be conducted using the technical statement. Candidates who pass the initial sift will be progressed to a full sift. For Hints and Tips on completing your application visit Applying for jobs at DWP Digital. Applications will be sifted at regular intervals from the date the posts are advertised. Please apply as soon as you can, do not wait until the end of the campaign. Important Information • You will be asked to complete your employment history. Any information that you would customarily share on a CV should therefore be entered onto the application form., • Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered., • If your employment history, personal statement or technical statement contain any personal details your application will be withdrawn. If youre successful at sift stage you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the experiences listed above. Interviews will take place from mid October 2025. Sift and Interview dates to be confirmed. Other information: If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. All successful candidates and those placed on reserve will be posted in merit list order by location. For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. Security Clearance Requirement You must meet the security requirements before you can be appointed. The level of security needed is security check. For meaningful checks to be carried out, you will need to have lived in the UK for a sufficient period of time, to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. Whilst a lack of UK residency in itself is not necessarily a bar to a security clearance, and expectation of UK residency may range from 3 to 5 years. Failure to meet the residency requirements needed for the role may result in the withdrawal of provisional jobs offers. For further information on National Security Vetting please visit the Demystifying Vetting website . Further Information Find out more about Working for DWP A reserve list may be held for a period of 6 months from which further appointments can be made. Reserve list candidates will be posted in merit order by location. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. Who can start an Apprenticeship To start an apprenticeship, youll need to be: • 16 or over, • living in England Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. For further information on reasonable adjustments, terms and conditions and how we recruit visit the How We Recruit, page Feedback Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) . Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Caicy Sandford Appointment to the Civil Service is governed by the Civil Service Commission Recruitment Principles. If you wish to make a complaint, please find further details here: . Attachments DWP Terms and Conditions January 2024 Opens in new window (docx, 17kB) Success-Profiles-Candidate-Overview-Accessble-Version Opens in new window (docx, 70kB)

Are you a health professional with experience of Work Capability Assessments (WCA) and Personal Independent Payment (PIP) health assessments and auditing assessment reports against agreed assessment criteria? Would you love the opportunity to join a team committed to the successful delivery of specialist services for some of the most vulnerable customers in the UK? DWP are looking for a health professional to fill the role of Joint Head of Clinical Audit and Observations, in Contract Management and Partner Delivery Directorate (CMPD) Controls and Assurance Division (CAD). CAD is responsible for the controls environment for DWPs suite of nationally contracted health assessment and employment support contracts working to ensure these contracts deliver value for money and protect the public purse, and great customer service. The successful candidate will: - • Be an active member of the CMPD senior leadership community, communicating a clear and compelling vision to teams, partners and suppliers, supporting delivery of CMPD and DWP aims and objectives and role modelling a culture that strives for excellence., • Provide inspirational and visible leadership to a large team of health professionals, including DWP employees, secondees and contracted Health Care Professionals (HCPs), whilst actively promoting diversity and inclusion, and supporting staff health and wellbeing., • Directly manage a team of PIP or WCA Lead Auditors supporting them to deliver a programme of Clinical audit and Clinical observations., • Work with the Joint Head of Clinical Audit and Observations to develop and oversee the delivery of a clinical continuous professional development programme for Controls and Assurance Division (CAD) Health Professionals in order develop highly skilled Health Professionals and to ensure maintenance of registration with relevant accreditation bodies., • Use robust knowledge and understanding of PIP and or WCA Health Assessments to provide expert clinical advice to support team members and wider DWP stakeholders., • To maintain, develop and champion effective controls for DWPs health assessment contracts including managing the delivery of audits and ensuring appropriate feedback is given to the Assessment suppliers with a keen focus on quality and delivery., • Effectively work in partnership with other DWP teams and support a matrix management model to ensure the effective delivery of Clinical Observations., • Develop and maintain robust processes to support the quality and consistency of clinical audits to support high standards of clinical practice., • Embed the DWP Clinical Governance Quality and Standards to continuously improve the quality and consistency of the clinical audits delivered by CAD.Person specification Working Pattern This is a full time post, but applications are also welcome from those with alternative working patterns. Working patterns will be discussed on an individual basis, but successful applicants may need to be flexible and/or be prepared to consider alternative working patterns where required to meet with Finance Groups operating hours from 8am to 6pm. Essential Key Criteria: Lead Criteria 1 • High level of clinical confidence with extensive experience of undertaking PIP assessments, auditing assessments and quality assuring audit against agreed criteria with aproven ability to build, lead and inspire high performing teams with a supportive, open and engaging leadership style and a track record of prioritising staff wellbeing and promoting diversity and inclusion., • Excellent written and verbal communication skills with the ability to provide clear and unambiguous feedback (verbally and in writing), justifying sound clinical judgement in potentially challenging situations., • Up to date professional body registration with no conditions on registration unless they relate solely to a disability, and evidence of up-to-date continuous professional development. Medical applicants must hold a licence to practise., • Strong interpersonal skills and experience of building highly effective, trusting relationships and working collaboratively with senior leaders (internal and external), using relationships and networks to influence and deliver efficient and effective services for the organisation. Memberships Recognised Health Governing body (e.g. GMC, NMC etc.) Behaviours We'll assess you against these behaviours during the selection process: • Leadership, • Seeing the Big Picture, • Making Effective Decisions, • Communicating and Influencing, • Changing and Improving Benefits Alongside your salary of 79,272, Department for Work and Pensions contributes 22,965 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. For this role your indemnity and professional regulation fees are also covered. DWP have a broad benefits package built around your work-life balance which includes: • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours., • Generous annual leave at least 23 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave., • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme., • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly)., • Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service., • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes., • An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Womens Network, National Race Network, National Disability Network (THRIVE) and many more.Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Strengths and Experience. CV The CV is an on-line tool accessed through the Civil Service Jobsite and there is no requirement to upload your personal CV. Our CV element is short, and allows an initial check of eligibility, Only include relevant experience to the role within the CV section please put the main content of your evidence and skills in your Personal Statement. Personal statement When completing your personal statement, please read and understand the Key Criteria thoroughly as this is what your written evidence will be assessed against. Your layout is entirely your preference; you may choose narrative, bullets, etc. You may choose to address each criteria separately, however, one narrative example may cover and evidence several key criteria. You may not be able to meet all the key criteria, but please ensure you evidence: the key personal requirements and what have you done that relates to the requirements. You dont have to explain the whole process, just what you have done and the skills and experience you have used. Share with us what makes you suited to this role and why, what you can do and the skills you have that are transferable to the key requirements, and the life experience or passion you have that are linked to this role. Written Sift The written sift will be conducted using evidence from your CV and Personal Statement and will be assessed against the Key Criteria within the advert. Should a large number of applications be received, an initial sift may be conducted using the lead criteria annotated below. If your application proceeds to full sift all criteria will be considered. Lead Criteria 1 • Evidence of at least 5 years clinical experience as an approved Health Professional post registration, with current registration validated and up to date Continuous Professional Development. Further details around what this will entail are listed on the application form. Your CV will only be considered for applications that progress to job offer and will assist the vacancy holders in matching skills to suitable opportunities/locations. It will not form part of the sifting process or be scored. Interview: Applicants meeting the agreed minimum standard will be interviewed using the blended approach. The interview panel will be a minimum of two people. The interview will assess: Behaviours and Strengths,Theinterview aims to be more of a conversation exploring the candidates capability for the role. Candidates will be asked further probing questions to determine suitability for the role. Sift and Interview dates to be confirmed. Postings: Successful candidates will be posted in merit order based on your location preferences and the geographical requirements of the business. If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards You will be asked for your preferences for up to 2 locations, these will tell us where you would prefer to work if you are successful. Please do not select a location unless you are prepared to accept a role in that location. Selection for appointment to the Civil Service is on merit, on the basis of fair and open competition, as outlined in the Civil Service Commission's Recruitment Principles here . Selection We will notify all candidates as soon as possible. Successful candidates will be posted in merit order based on your location preferences, where appropriate, and the geographical requirements of the business. Dependent on your position on the merit list, if none of your location preferences remain at the point we make a job offer, DWP may offer you a role at an alternative advertised location. If we are unable to offer you a role in any of your preferred locations, and you are unable to accept a role at an alternative advertised location, we will add you to the reserve list if one is being held. The roles available will be based in Blackpool Peel Park, Brunel Way, Blackpool FY4 5ES Birmingham 3 Arena Central, Bridge Street, Birmingham B1 2AX Glasgow Atlantic Quay, Glasgow G2 8SP. Leeds Quarry House, Quarry Hill, Leeds, LS2 7UA. Manchester 2 St Peters Square, Manchester, M2 3AA. Newcastle Benton Park View, Newcastle-upon-Tyne, NE98 1BA. (Please note: that for candidates requesting to work in Newcastle, this role will be based at Benton Park View from September 2025, and then at 1 Pilgrim Place in Newcastle city centre by the end of 2027) Sheffield Hartshead Square, Sheffield, S1 2FD. Some travel may be required. A reserve list may be held for a period of 12 months from which further appointments can be made. Reserve list candidates will be posted in merit order by location. Further Information Find out more about Working for DWP Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare; for further information visit the Childcare Choices website . If successful and transferring from another Government Department a criminal record check may be carried out. In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service or Disclosure Scotland on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing stating the job reference number in the subject heading. For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email . Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government. For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing. New entrants are expected to join on the minimum of the pay band. Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. Feedback Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) . Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: . If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission. Click here to visit the Civil Service Commission. Attachments DWP CMPD Candidate Pack (New) Opens in new window (pdf, 779kB) DWP Terms and Conditions January 2024 Opens in new window (docx, 17kB) Success-Profiles-Candidate-Overview-Accessble-Version Opens in new window (docx, 67kB)

Operations Assistant Birmingham Role Overview Vario is a market leading alternative legal services provider within the law firm, Pinsent Masons. It is unique in the legal sector. Vario is a practice group within Pinsent Masons which incorporates; Flexible Services, Consulting and Technology, Legal Project Management and Managed Legal Services (MLS). This role sits within our Flexible Services team. We have an exciting opportunity for an Operations Assistant to join our Flexible Services team in Birmingham on a 6-month fixed term contract. The role will work closely with the Senior Operations Executive and will provide administrative support to both the Operations Management team and the Account Management team by leading on all compliance and administrative tasks associated with the seamless delivery of flexible legal resource for our clients. The Operations Assistant will be responsible for: • Ensuring that all queries received in the Operations email inbox are triaged and escalated appropriately, • Uploading documents to Mercury (applicant tracking/CRM system), • Monitoring timesheet submissions and chasing outstanding timesheets, • Processing invoices submitted by consultants, • Setting up new suppliers and verifying bank details, • Validating and processing referral fees, • Assisting with finance audits and queries, • Carrying out conflict checks, • Identifying improvements/efficiencies in the administration process and driving change, • Covering the Senior Operations Executive and other Operations Executives during periods of absence Please note, this role is a 6-month FTC. Candidate Overview We are looking for candidates who ideally hold the following skills and experience: • Previous administration experience, ideally in a recruitment or legal setting, • Customer/client service experience, • Interest in legal services, • Tailored career development and support within our award-winning team, • Agile working (the opportunity to work from home, subject to diary commitments), • Carers' leave (up to five paid days' leave towards caring responsibilities), • 25 days' annual leave entitlement and the opportunity to purchase or roll over 5 days, • Contributory pension of up to 5%, • Private healthcare policy, • Death in service cover (4 x base salary), • Electric car scheme, • Eligibility to apply for an interest free season ticket loan, an interest free gym membership loan and/or an interest free rental deposit loan Once your application has been submitted and reviewed, our Recruitment team will share the outcome with you by email. We typically hold two interview stages per vacancy providing the opportunity to meet two members of the hiring team at each stage. The first stage is typically conducted virtually and the second stage typically in person at the office in which the role would be based. However, we strive to remain flexible depending on the requirements of the role or the candidate. Our strength lies in our differences. We are a Disability Confident and top Stonewall employer, a Valuable 500 member, a founding member of the Mindful Business Charter, signatory of the Race at Work Charter and a proud partner of Neurodiversity in Law. We encourage and value different ideas and styles of thinking. It's with different perspectives that we'll find solutions to our clients' most complex challenges. It's how we'll deliver outstanding results today, and tomorrow. We want everybody attending an interview to be comfortable and able to fully demonstrate their experience and talents. Our in-house recruiter, Victoria Greaves, would be happy to have an informal chat about this role, provide this job advert or our application form in an alternative format, and/or discuss any reasonable adjustments to be made either during the recruitment process or after offer stage. You can contact Victoria by emailing #LI-VG1

Successful candidates can expect to be involved in a range of the following: • To mature and better understand DWPs Climate Related Risks and their impact across the department and work towards having accountable owners across all directorates, • To manage external suppliers on understanding the financial implications of our climate risks in different future climate scenarios and ensure work is delivered on time and within budget, • To support on running sustainability governance forums to ensure they run effectively, generate lively engagement and impactful strategic decision making, • To lead on Sustainability Team Risk Reporting and ensure it aligns with best practice across the department, • To improve collaboration and ways of working across all the departments sustainability teams through shared L&D, Events and Knowledge Sharing and governance, • To support with ad-hoc cross department engagement on climate change, • To support with monitoring performance of different directorates on delivery against the new departmental 2030 Sustainability Strategy, • To engage across the department and externally on Climate risk with stakeholders from: ALBs working group, Horizon Scanning Network, Chronic Risks Team, Business Continuity Team and Estates Team, • To support on the development of a new departmental adaptation strategy to tackle climate risksPerson specification Essential Criteria: • Experience delivering projects or policy in the sustainability or environmental space within a large or complex organisation.(LEAD CRITERIA), • Excellent understanding of how climate issues impact society and organisations and a passion for sustainability and the environment, • Knowledge of climate-related risk and governance frameworks, including familiarity with the Task Force on Climate-related Financial Disclosures (TCFD) and broader sustainability reporting standards, • Experience dealing with complex issues and 'big picture' environmental challenges in areas such as policymaking, finance or organisational change, • Experience in project or risk management, particularly in identifying, assessing, and reporting on strategic and operational risks in a large, complex organisation, • Organised and proactive with a proven ability to manage external suppliers and consultants, including commissioning work, managing budgets, and ensuring timely delivery of outputs, • Excellent stakeholder engagement and communication skills (both verbal and written), with experience facilitating governance forums or working groups that drive strategic decision-making, • Demonstrated ability to work collaboratively across teams, fostering shared learning, knowledge exchange and proactively continuously improve processes and ways of workingBehaviours We'll assess you against these behaviours during the selection process: • Seeing the Big Picture, • Changing and Improving, • Working Together, • Communicating and Influencing Technical skills We'll assess you against these technical skills during the selection process: • Sustainability and Environmental Project and Policy Delivery, • Sustainability and Environmental Project and Policy Delivery Benefits Alongside your salary of 44,447, Department for Work and Pensions contributes 12,876 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. DWP have a broad benefits package built around your work-life balance which includes: • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours., • Generous annual leave at least 23 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave., • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme., • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly)., • Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service., • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes., • An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Womens Network, National Race Network, National Disability Network (THRIVE) and many more.Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Strengths, Experience and Technical skills. Online Test: After submission of the first stage of your application you will be invited to complete a Civil Service Judgement Test. If you successfully pass the test, you will be invited to complete the final stage of the application. Please complete the online tests as soon as possible (within 24-48 hours is recommended), the closing date for the tests is 23:55 on 24/09/2025. If you fail to complete the online test before the deadline your application will be withdrawn. Guidance for the test will be available when you are invited to take the test. The tests are administered online and accessed via the CS Jobs website. Should you require further information on this particular online test, please visit: Preparing for the Civil Service Judgement Test - GOV.UK Written Sift: Candidates who pass the online test will need to complete the online application process outlined below: A CV setting out your career history, with key responsibilities and achievements. The CV is an on-line tool accessed through the Civil Service Jobsite and there is no requirement to upload your personal CV. Our CV element is short and allows an initial check of eligibility but is not scoredso please put the main content of your evidence and skills in your Personal Statement. A 250 word Technical Statement to demonstrate your technical ability in Sustainability and Environmental Project and Policy Delivery, which will assess the following criteria: "Experience delivering projects or policy in the sustainability or environmental space within a large or complex organisation." If we receive a large number of applications, we will conduct an initial sift on the 250 word Technical statement. If you pass this initial sift, you may be progressed to a full sift or directly to interview. Lastly, a personal statement (maximum 750 words), explaining how you consider your personal skills, qualities, and experience provide evidence of your suitability for the role against the remaining essential criteria in the person specification. Further details around what this will entail are listed on the application form. If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. Interview: Candidates who pass sift will be invited to attend an interview lasting up to 60 minutes. This will take place via MS Teams. The interview panel will be a minimum of two people and will assess Technical Skills, Behaviours and Strengths. The interview aims to be more of a conversation exploring the candidates capability for the role. Sift and Interview Dates: • Sift week commencing 22nd September 2025 and 29th September 2025 This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post. Selection for appointment to the Civil Service is on merit, on the basis of fair and open competition, as outlined in the Civil Service Commission's Recruitment Principles here. Successful candidates will be posted in merit order based on your location preferences, where appropriate, and the geographical requirements of the business. Dependent on your position on the merit list, if none of your location preferences remain at the point we make a job offer DWP may offer you a role at an alternative advertised location. If we are unable to offer you a role in any of your preferred locations, and you are unable to accept a role at an alternative advertised location, we will add you to the reserve list if one is being held. Important Information Visa Sponsorship For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. Further Information Find out more about Working for DWP A reserve list may be held for a period of 6 months from which further appointments can be made. Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare; for further information visit the Childcare Choices website . If successful and transferring from another Government Department a criminal record check may be carried out. In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service or Disclosure Scotland on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing stating the job reference number in the subject heading. For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email New entrants are expected to join on the minimum of the pay band. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) . Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Emily Littlewood Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: . If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission. Click here to visit the Civil Service Commission. Attachments DWP Terms and Conditions January 2024 Opens in new window (docx, 17kB) Success-Profiles-Candidate-Overview-Accessble-Version Opens in new window (docx, 70kB)

Digital Modernisation & Efficiency, Digital Channels Live Services team have a clear mission/mandate to transform the way DWP delivers customer facing services. The Live services team are responsible for change, live run, development, and strategic direction across our products. Working dynamically out of Digital Hubs, our diverse, dynamic teams focus on driving better outcomes. We work hard to ensure all our team can work to the rhythm of their lives and families. Service Managers collaborate with technical teams, support teams and business areas to ensure products are delivered to agreed performance targets in a cost effective and timely manner. The role and responsibilities will align to end-to-end support services and performance of a product(s) or a combination of the two, promoting service quality and customer user experience improvements. They act as an interface between Digital and third-party suppliers, defining and articulating direction and working with suppliers throughout to ensure delivery of services to meet business needs whilst demonstrating best value. The Senior IT Service Manager is responsible for implementation, management, and improvement of service management, and undertakes a range of key duties including reporting, incident management, problem management, relationship management, performance improvement and management of services to agreed service level agreement (SLA) and operational level agreement (OLA), working closely with all business areas across all levels to increase quality and drive improved end user satisfaction. On call support may also need to be provided. As Senior IT Service Manager be responsible for ensuring implementation of the support strategy for Service Management across platforms, multiple channels, or a portfolio of Products/Services to ensure quality, availability, performance and process maturity ensuring alignment to Business outcomes. Line management responsibilities, which would require setting objectives, managing development of others, and acting as a point of escalation. Travel between Digital Hubs may be required to suit business needs. Person specification When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria below: • Experience of managing large IT Products and Services in Live. Ensure effective investigation, trending and resolution of technology and non-technology Incidents/Tickets, Problems and issues, including appropriate prioritisation and resolution, maintaining a positive end-user experience., • Experience of promoting cross-team collaboration with key stakeholders to ensure new and changed Products/Services are sufficiently and safely supported into Live service whilst meeting the expectations of customers. Support use of effective Change Management tools and processes ensuring the team actively engages in Change to ensure minimum disruption to IT services., • Proven track record of leading in the definition and design of the support model which includes policies, processes, people and technology in alignment with agreed strategy and Service Management process and policies to meet the needs of the Business., • Demonstrable experience for the leading and implementation of customised activities or interventions required to support delivery of Business outcomes for their portfolio. Drive a proactive approach to forecasting and trending across Portfolio to ensure quality, capacity and resource demands are anticipated and impending risks managed. Providing Business outcome focused reporting/dashboards to Digital and operational stakeholders., • Proven ability to demonstrate detailed knowledge and understanding of Digital Products and Services. Act as an escalation point and support the definition, negotiation, and management of Service Management provision, along with associated SLAs and internal OLAs for Products/Services within the Portfolio. Identify clear pathways for resolution and engage with relevant stakeholders to successfully manage and resolve issues arising. Technical skills We'll assess you against these technical skills during the selection process: • Standard Service Management Benefits Alongside your salary of 57,946, Department for Work and Pensions contributes 16,786 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We also have a broad benefits package built around your work-life balance which includes: • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours., • Generous annual leave at least 25 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave., • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme., • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly)., • Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service., • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. Salary Information Pay for this role is from 57,946 to 68,205. New entrants to the Civil Service will join on band minimum. Existing Civil Servants who secure a new role on lateral transfer should maintain their current salary. Existing Civil Servants who gain promotion may move to the bottom of the grade pay scale or 10% increase in salary whichever would be the greater. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Experience and Technical skills. Stage 1: Application Your application will consist of four parts: 1. A Personal Details application form., 2. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed., 3. Personal statement - up to 1000 words. This statement should be used to provide examples of how you meet the essential criteria below: • Experience of promoting cross team collaboration with key stakeholders to ensure new and changed Products/Services are sufficiently and safely supported into Live service whilst meeting the expectations of customers. Support use of effective Change Management tools and processes ensuring the team actively engages in Change to ensure minimum disruption to IT services., • Proven track record of leading in the definition and design of the support model which includes policies, processes, people and technology in alignment with agreed strategy and Service Management process and policies to meet the needs of the Business., • Demonstrable experience for the leading and implementation of customised activities or interventions required to support delivery of Business outcomes for their portfolio. Drive a proactive approach to forecasting and trending across Portfolio to ensure quality, capacity and resource demands are anticipated and impending risks managed. Providing Business outcome focused reporting/dashboards to Digital and operational stakeholders., • Ability to demonstrate detailed knowledge and understanding of Digital Products and Services, with direct experience of Enterprise Level Content Management Systems. Act as an escalation point and support the definition, negotiation, and management of Service Management provision, along with associated SLAs and internal OLAs for Products/Services within the Portfolio. Identify clear pathways for resolution and engage with relevant stakeholders to successfully manage and resolve issues arising., • Demonstrable experience of Service Management Framework e.g. ITIL. Capable of building and developing effective working relationships with senior Business representatives, key technology suppliers and IT managers. Create and maintain a culture of Continual Improvement. Ensure processes in place to identify and explore improvement opportunities. 4. Technical statement (up to 250 words). The following statement is aligned to the required technical skill of Understanding of IT Service Management. The sift panel will use the information in your employment history, personal statement, and technical statement to assess your experience, skills and knowledge. An initial sift will be conducted using the technical statement. Candidates who pass the initial sift will be progressed to a full sift. For Hints and Tips on completing your application visit Applying for jobs at DWP Digital. Applications will be sifted at regular intervals from the date the posts are advertised. Please apply as soon as you can, do not wait until the end of the campaign. Important Information • You will be asked to complete your employment history. Any information that you would customarily share on a CV should therefore be entered onto the application form., • Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered., • If your employment history, personal statement or technical statement contain any personal details your application will be withdrawn. If youre successful at sift stage you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the experiences listed above. Interviews will take place from end of October 2025. Interview dates to be confirmed. Other information: If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. All successful candidates and those placed on reserve will be posted in merit list order by location. For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. Further information Find out more about Working for DWP A reserve list may be held for a period of 6 months from which further appointments can be made. Reserve list candidates will be posted in merit order by location. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional For further information on reasonable adjustments, terms and conditions and how we recruit visit the How we recruit page. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) . Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Akhtar Ali Appointment to the Civil Service is governed by the Civil Service Commission Recruitment Principles. If you wish to make a complaint, please find further details here: . Attachments DWP Terms and Conditions January 2024 Opens in new window (docx, 17kB) Success-Profiles-Candidate-Overview-Accessble-Version Opens in new window (docx, 67kB)

Tell me more about the position Youre a senior, trusted and expert voice on Commercial Finance. Youll provide specialist and strategic commercial finance advice to senior decision makers and ministerial advisors. Our team supports over 11bn of public sector contracts. We help our customers in designing payment methodology for new procurement activity, drive the financial evaluation strategy, and leading in procurement dialogue and contract negotiations. DWP is a huge organisation, and we have a complex stakeholder network. Youll collaborate with, and support senior stakeholders within Commercial, Operational and Policy communities. Acting as a business partner youll provide analytical insight and data-driven recommendations to them, with the commercial wisdom to challenge when needed, and help develop and implement our wider approach to commercial finance. Career Development & Learning Colleagues have joined us from a variety of backgrounds, sectors and specialisms; they enjoy the exposure and stretch opportunity this position provides. Your learning, development and career growth journey doesnt end when you join DWP. Its just getting started. Everyone in DWP gets a guaranteed 5-days learning per year when they want to expand their accounting skills, and the reality is youll have access to as much learning as you want. DWP Finance has a significant remit to implement the Governments welfare and economic growth so there is lots of opportunity to progress. We have a highly supportive and collaborative finance and commercial community here youll be able to tap into that expertise through coaching and mentoring programmes and the collaborative nature of your work. Person specification The roles and responsibilities for this position include, but are not restricted to: Commercial Finance Activities Youll be leading a small team of accountants. Youll standardise the approach to commercial finance modelling activities across DWPs major programmes including: • Lead and manage financial analysis and cost intelligence projects across high-value procurement activities together with assessing supplier financial viability., • Lead and support commercial finance engagement with stakeholders., • Provide specialist advice and guidance to senior stakeholder and the wider organisation - including payment models, investment, make or buy decisions, should cost, financial due diligence and contractual terms., • Contract/In-life Management lead and design financial analysis during tender rounds and in-life contract management, including building a new team to roll out open-book contract management. We assess the financial health of our suppliers before and during contracts, to ensure the best value for money in our programmes, whilst minimising the risk of disruption to citizen critical services. You will be managing/delivering financial analysis to support provider financial dialogue during major procurement activity and post contract negotiations. Providing critical financial insight to deliver ministerial intent and influence senior stakeholders. Our work feeds into contract award decisions and impacts departmental funding requirements. You will: • Have a high level of analytical and commercial curiosity, coupled with the enthusiasm to investigate and deliver astute financial analysis., • Support on bid Evaluations providing analysis and supporting during negotiations to ensure we drive the best value for money in the Departments., • Confident in presenting your analysis to stakeholders and going beyond the numbers to deliver a compelling narrative to inform board level decisions. The application process will involve uploading a CV and personal statement. To be successful, you must demonstrate your experience matching ALL the Essential Skills listed below. Further information under Application process. What do we need to see from you? To be successful in joining DWP Commercial Finance you should be able to demonstrate the following Essential Criteria as part of our application process: • Financial modelling experience, the ability to scope, design and build models in Excel (VBA experience is desirable) with practical experience of modelling complex transactions., • Data analysis, creating bespoke analysis and comfortable going beyond the numbers to deliver a compelling narrative in a project related environment., • Experience in developing new strategy and propositions to maximise commercial opportunities., • Have strong leadership skills and experience of leading and developing individuals and teams effectively in delivery of complex procurement projects and programs across a diverse portfolio. You must hold a full chartered level professional qualification awarded by a UK-recognised accountancy body: CIMA, ICAEW, ACCA, CIPFA, ICAS and Chartered Accountants Ireland. In addition, we accept applications from candidates with a chartered level international qualification where a reciprocal agreement exists with the ICAEW or where the criteria of the ICAEW Pathways programme are met. More information on ICAEW membership agreements can be found here Members of other bodies a z , ICAEW . Your membership of one of these institutes must be up to date and active. Please note that membership of AAT or other technician level qualifications does not satisfy the qualification criteria. If you are unsure whether you meet the qualification criteria you should confirm with our recruitment team before proceeding with your application. If you are invited to interview, you will be asked to provide evidence of both your qualification status and live membership. Qualifications You must hold a full chartered level professional qualification awarded by a UK-recognised accountancy body: CIMA, ICAEW, ACCA, CIPFA, ICAS and Chartered Accountants Ireland. In addition, we accept applications from candidates with a chartered level international qualification where a reciprocal agreement exists with the ICAEW or where the criteria of the ICAEW Pathways programme are met. More information on ICAEW membership agreements can be found here Members of other bodies a z , ICAEW. Your membership of one of these institutes must be up to date and active. Memberships You must hold a full chartered level professional qualification awarded by a UK-recognised accountancy body: CIMA, ICAEW, ACCA, CIPFA, ICAS and Chartered Accountants Ireland. In addition, we accept applications from candidates with a chartered level international qualification where a reciprocal agreement exists with the ICAEW or where the criteria of the ICAEW Pathways programme are met. More information on ICAEW membership agreements can be found here Members of other bodies a z , ICAEW. Your membership of one of these institutes must be up to date and active. Benefits Alongside your salary of 59,604, Department for Work and Pensions contributes 17,267 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Pay, benefits and culture Youll join us in one of our brilliant DWP hub locations of Birmingham, Blackpool, Cardiff, Glasgow, Leeds, Newcastle, Manchester or Sheffield. Our team loves the ability to balance their life and their work, with flexible hours, flex-friendly, hybrid working (some time in the office, some time at home) and lots more. Flexi-time policy means that at those times when you might need to work longer to get the job done, you build up flexi-credits that you can use to start later or finish earlier or take extra days off. Our teams are friendly and supportive the work we do is important, but your life, health and happiness come first. In return for your skills, we offer salary range of 59,604 - 70,192 p.a. (National based locations), an attractive civil service pension with employer contributions of over 27% into a defined benefit pension scheme and a generous leave package of 25 Days, rising to 30 Days over time. We also have a broad benefits package built around your work-life balance which includes: • Flexible working and family friendly policies, • Volunteering and charitable giving, • Discounts and savings on shopping, fun days out and more, • Interest-free loans to buy a bike or a season ticket, so its even easier for you to get to work and start making a difference, • Sports and social activities, • Learning and development, including coaching, mentoring, progression opportunities and guaranteed 5-days formal learning per year. Applicants should apply for suitable posts where they can travel to and from their home office location daily within a reasonable time. Please be aware that this role can only be worked in the UK and not overseas. Relocation costs will not be reimbursed. HASSRA DWP colleagues will have the opportunity to join HASSRA, a vibrant and successful organisation that provides a first-class programme of competitions, activities and benefits for its members (subscription payable monthly). It also has an important part to play in helping us achieve a healthy work-life balance and wellbeing in the workplace. Things you need to know Selection process details Please apply on the Civil Service Jobs website. You will be required to: • Provide personal information on the application form., • Enter your Curriculum Vitae (CV) in the space provided, including education, professional qualifications, and full employment history, giving details of key achievements, including details of the work and projects that you have been involved in. At sift, we will assess your application by using your CV and personal statement only. To be successful, you must demonstrate your experience matching ALL of the Essential Skills listed in the job advert above. Stage 2 Assessment - Interview: If you are successful at the sift stage, you will be invited to a video interview using MS Teams, we will assess your relevant experience against the essential skills mentioned above. Candidates invited to interview, will be expected to deliver a 5-minute presentation to the interview panel during the interview. The presentation will be a maximum of 5 minutes plus up to 5 minutes for questions. Slides will be allowed, and the topic of the presentation will be given to those invited to interview ahead of the interview being held . Indicative Timeline: Please note that the following dates are only indicative at this stage and could be subject to change. If you are unable to meet these time frames, please let us know in your application. • Application closing date is 21st September 2025, • Sifting Panel: to be held from week commencing 22nd September 2025 onwards. Further Information Successful candidates will be posted to a specific role and will have the opportunity to express a preference as part of the selection process, although final decisions may come down to business need, and the skills and development needs of candidates. Standard promotion rules will apply, and successful candidates will be placed on the pay scale and terms and conditions of DWP. Successful candidates will be posted in merit order based on your location preferences and the geographical requirements of the business. A reserve list may be held for a period of 6 months from which further appointments can be made. Reserve list candidates will be posted in merit order by location. The role available will be based in: • Birmingham - 3 Arena Central, Bridge Street, Birmingham B1 2AX, • Blackpool Peel Park - Brunel Way, Blackpool FY4 5ES, • Cardiff, Treforest -Ty Taf, Main Avenue, Treforest CF37 5YN, • Glasgow - Atlantic Quay, Glasgow G2 8SP, • Leeds - Quarry House, Quarry Hill, Leeds, West Yorkshire, LS2 7UA, • Manchester - 2 St Peters Square, Manchester, M2 3AA, • Newcastle - Benton Park View, Newcastle-upon-Tyne, NE98 1BA Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. Important information VISA Please note that these vacancies we recommend that applicants seek specialist advice on their eligibility for Visa Sponsorship (if applicable) when considering whether to apply for any role.We can never guarantee sponsorship, requests will be considered in line with the relevant DWP guidance and Home Office policy in place at the time. Find out more about Working for DWP Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare; for further information visit the Childcare Choices website . If successful and transferring from another Government Department a criminal record check may be carried out. In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service/Disclosure Scotland on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing stating the job reference number in the subject heading. For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. New entrants are expected to join on the minimum of the pay band. Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. Feedback Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) . Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Commercial Directorate Recruitment Team Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: . If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission. Click here to visit the Civil Service Commission. Attachments Commercial Directorate Candidate Pack - Commercial Finance Manager (Welsh) Opens in new window (pdf, 1076kB) Commercial Directorate Candidate Pack - Commercial Finance Manager Opens in new window (pdf, 955kB) Success-Profiles-Candidate-Overview Opens in new window (pdf, 635kB) Terms and Conditions.docx Opens in new window (pdf, 49kB)

As a Senior Digital Portfolio Manager, you will have an in-depth understanding of, and be able to promote, the strategic and organisational plans and vision for Digital, including comprehensive knowledge of a Directors Business Plan and broad understanding of Digitals Strategic aims and objectives. Youll drive the development of clear roadmaps, help shape high-value initiatives, and guide teams through planning, project shaping and assurance. Working across Digital, youll bring together delivery, financial, architectural, and service insights to enable informed decision-making, mitigate risk, and drive outcomes. Working with key stakeholders, you will drive effective prioritisation and apply it to inform delivery decisions. You will develop a strong understanding of the performance and risk profile of both live delivery and pipeline activity, enabling you to provide high-quality visibility and insight to stakeholders. You will support the setup of new projects and identify opportunities that align with strategic priorities, offering clear analysis, options and recommendations based on value. With excellent organisational skills and attention to detail, you will manage multiple workstreams, keep initiatives on track, and unblock issues quickly. You will oversee governance activities, plan quality assurance points, and monitor Board-level decisions and actions to support seamless delivery. You will identify and manage inter project dependencies to reduce risk and maintain momentum. You will be a proactive and visible leader, guiding teams to identify risks early, make best use of tools and data, and maintain high standards. You will lead and inspire your team, fostering a culture of excellence. You will lead your team in identifying future risks and blockers, helping to embed the use of tooling and information to spot planning and delivery risks, escalating to senior leadership across the Department where necessary. Alongside portfolio leadership, you will actively contribute to the broader community and practice. This includes recruitment, line management, coaching, identifying appropriate training and setting the standards and frameworks for your team. Person specification When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria below: • [Lead criterion]: Broad Portfolio Leadership experience - Exceptional leadership skills with demonstratable experience in large-scale digital portfolios within a complex organisation, setting portfolio standards and providing independent portfolio assurance to senior executive leaders., • Strategic Planning - Proven experience of working with organisational objectives and ambitions to shape and influence Digital strategic planning and priorities., • Developing and improving Portfolio frameworks and controls Experience contributing to improvements in portfolio processes, such as how work is prioritised, tracked, or reported. Takes ownership of critical improvement activities, embedding consistent practices and ensuring compliance with portfolio standards across teams., • Delivery knowledge and issue resolution - Proven ability to anticipate and identify delivery risks or early warning signs, take decisive action to resolve issues and maintain momentum to protect outcomes across complex delivery landscape., • Data Analysis and decision making - Strong analytical skills, experience of using a range of data analysis tools, techniques and providing independent interpretation of portfolio data. Experience of visualising the story of the data and communicate recommendations to a range of senior technical and non-technical stakeholders., • Relationships Management - Experience in building successful relationships across organisational boundaries with diverse senior stakeholders using strong leadership and communication skills to build, manage and influence key strategic relationships., • A recognised Portfolio or Programme Management qualification such as: • Management of Portfolios (Practitioner), • P3O qualification, • Management of Successful Programmes (MSP), • Project Management Institute (PMI) If you would like to learn more about the role, please contact . Benefits Alongside your salary of 55,557, Department for Work and Pensions contributes 16,094 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We also have a broad benefits package built around your work-life balance which includes: • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours., • Generous annual leave at least 25 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave., • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme., • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly)., • Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service., • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. Salary Information The pay for this role is 55,557 - 66,058. New entrants to the Civil Service will join on band minimum. Existing Civil Servants who secure a new role on lateral transfer will maintain their current salary. Existing Civil Servants who gain promotion will either move to the bottom of the grade pay scale or get a 10% increase to their current salary whichever would be the greater. Things you need to know Selection process details Stage 1: Application Your application will consist of three parts: 1. A Personal Details application form., 2. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed based on the essential criteria., 3. Personal statement - up to 1000 words. This statement should be used to provide examples of how you meet the essential criteria listed in the Person specification. Further details around what this will entail are listed on the application form. The sift panel will use the information in your employment history and personal statement to assess your experience, skills and knowledge against the essential criteria. An initial sift will be conducted using the lead criterion stated above. Candidates who pass the initial sift will progress to a full sift. For Hints and Tips on completing your application visit Applying for jobs at DWP Digital. Applications will be sifted at regular intervals from the date the posts are advertised. Please apply as soon as you can, do not wait until the end of the campaign. Important Information • You will be asked to complete your employment history. Any information that you would customarily share on a CV should therefore be entered onto the application form., • Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered., • If your employment history/personal statement contains any personal details your application will be withdrawn. If youre successful at sift stage you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the experiences listed in the essential criteria. Interviews will take place from late September 2025. Interview dates to be confirmed. Further information Find out more about Working for DWP If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. A reserve list may be held for a period of 6 months from which further appointments can be made. All successful candidates and those placed on reserve will be posted in merit list order by location. For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. For further information on reasonable adjustments, terms and conditions and how we recruit visit the How we recruit page. Feedback Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) . Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Natalie Selby Appointment to the Civil Service is governed by the Civil Service Commission Recruitment Principles. If you wish to make a complaint, please find further details here: . Attachments DWP Terms and Conditions January 2024 Opens in new window (docx, 17kB) Success-Profiles-Candidate-Overview-Accessble-Version Opens in new window (docx, 67kB)

Corporate Tax Lawyer - 1-2 years PQE Location: Birmingham Contract Type: Permanent The Brief We are currently looking to recruit a Corporate Tax Lawyer between 1-2 years of experience in our Corporate Tax team at our Birmingham office. You would be working closely with Jamie Robson, Corporate Tax Partner based in Birmingham and joining a team that will give you the opportunity to work on significant tax mandates across the country and cross border. This is an excellent opportunity to work on a wide variety of corporate tax matters from both a transactional and advisory point of view, including advice across the spectrum of corporation tax, property tax, employment tax, funds and financing tax and cross-border tax matters. Our corporate tax team is spread across our UK and international offices. Whilst located in Birmingham you would be part of a wider team which work cross office and you can expect to interact with other members of the team at all levels of experience on a daily basis. About the Team We have a market leading tax practice offering City quality work inside and outside of London. We regularly work for listed companies, foreign owned companies, public sector bodies, institutional investors and banks. This is a core area of our practice providing tax advice on corporate, property and commercial structures and transactions for both our own clients and those of the firm's corporate, property and projects groups. The work includes restructuring and demergers, mergers and acquisitions, joint ventures, funding transactions and private equity/fund investments. You would be joining a team that will give you the opportunity to work on significant transactions across the country and internationally. The tax team won Best Specialist Team for our energy sector practice at Tolley's Taxation Awards 2024, showing that the value of this expertise is recognised by a panel of our peers. Key clients and work Our key clients include multinational companies operating across sectors but in particular operating within the energy and natural resources sector and being involved in the energy transition. Our key work has recently involved: • Advising a number of such clients on their joint venture arrangements in connection with renewables projects;, • Advising major multinational entities on their acquisition and disposal of North Sea oil & gas assets;, • Advising a significant Dutch pension scheme client on various international fund investments;, • Providing corporation tax advice in relation to the application of the UK transfer pricing regime on cross-border transactions; and We are looking to appoint a qualified lawyer with 1-2 years PQE to join our Corporate Tax team. The ideal candidate will have experience in corporate tax transactional matters (in particular M&A) but this is not essential. Required experience and attributes include: • experience of tax work gained during their training contract, ideally with a City firm or large regional practice;, • a proven team player, able to forge strong working relationships with colleagues in an agile environment;, • excellent academics, technically accomplished, with sound commercial judgment;, • the interpersonal skills necessary for developing and managing on-going relationships with an existing client base as well as helping to win and grow new opportunities; and About the Firm: Pinsent Masons is a global 100 law firm, with over 3,400 employees operating out of 27 locations across Europe, Asia Pacific, Africa and the Middle East. We have a long-standing reputation for delivering high-quality legal advice rooted in a deep understanding of the sectors and geographies in which our clients operate. Our global reach ensures that we are well-placed to advise on complex multi-jurisdictional matters across a full range of legal disciplines. The firm has significant multinational credentials in the energy and natural resources, financial services, infrastructure and real estate, professional and public services, retail, sport and hospitality and technology, science and innovation sectors. Services provided across these sectors include asset management and investment funds, corporate and M&A, commercial, competition, litigation and arbitration, banking, restructuring, insurance, regulatory, construction, projects, pensions, property, planning and environmental, procurement, outsourcing, employment, share plans and incentives, technology and tax advice. We champion change and promote progress to make business work better for people. Pinsent Masons has embedded a range of diversity and inclusion initiatives to create an environment in which its people can flourish. We stand out for our innovative approach to service delivery. For example, the firm has developed a number of in-house legal technology and project management solutions, operates a hub of freelance lawyers, called Vario, and a global Diversity and Inclusion consultancy, Brook Graham. Put simply, we offer a range of professional disciplines to our clients, enabled by our people, process and technology. What will we offer you? • The chance to join a market leading, dynamic and growing team, with a strong Birmingham presence and part of a global business, with a very well-recognised brand, • The chance to play a role on a wide variety of complex and intellectually challenging transactions for major clients that will enable you to develop your legal and practical skills and experience and take your career to the next level, • The opportunity to take responsibility for your matters and grow a strong network of client and colleague relationships, both within the Midlands and via our UK and international network We want everybody attending an interview to be comfortable and able to fully demonstrate their experience and talents. If you require any additional support or adjustments to help you do this, please let us know. Should you require further details, please contact our Recruitment Advisor, Anwen Wallington, who can discuss the role and requirements. Please note that we only accept applications that are submitted via the Pinsent Masons careers website. Contact details: #LI-LRAW #INDL

This role is being filled to stabilise the structure of the current team and sits within the 3rd Party Recruitment & Resource Governance Team within Digital Capability and Spaces Team. As such, you will be working with numerous Stakeholders and partners across Digital, the Department and other government departments, as well as Suppliers. This role is a key leadership role across Digital, it is a diverse and stretching role as you lead a team to deliver an exemplary service to Digital and the wider department, including: • Lead on shaping, developing and presenting proposals for resourcing service offers that maximise the opportunities within the departments commercial frameworks to meet Digitals Resourcing Strategy. Then once agreed lead on the implementation of these, ensuring a programme of continuous improvement, to ensure they remain fit for purpose., • Actively engaging with key stakeholders, partners at all levels and suppliers to ensure Digitals requirements are considered when developing solutions and ensure fit within our strategic ambitions., • Leading on the Operational Contract Management of a critical resourcing contract on behalf of the Department, working alongside Commercial professionals and users of the contract to ensure the Suppliers are meeting expectations and work collaboratively to mitigate risks and resolve issues., • Leading on the Digital External Resource governance activities, ensuring all key stakeholders are actively engaged, providing challenge and advice to ensure alignment to the wider departmental governance framework ., • Line management of several Senior Executive Officers (SEO) and their teams, ensuring they are committed to their development and continually building capability within the team. Person specification See selection process for further details. If you would like to learn more about the role, please contact . Behaviours We'll assess you against these behaviours during the selection process: • Leadership, • Communicating and Influencing, • Seeing the Big Picture, • Working Together Benefits Alongside your salary of 57,946, Department for Work and Pensions contributes 16,786 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We also have a broad benefits package built around your work-life balance which includes: • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours., • Generous annual leave at least 25 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave., • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme., • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly)., • Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service., • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. Salary Information New entrants to the Civil Service will join on band minimum. Existing Civil Servants who secure a new role on lateral transfer will maintain their current salary. Existing Civil Servants who gain promotion will either move to the bottom of the grade pay scale or get a 10% increase to their current salary whichever would be the greater. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Strengths and Experience. Stage 1: Application Your application will consist of four parts: 1. A Personal Details application form., 2. Your employment history detailing your responsibilities, skills, accomplishments, plus your qualifications and relevant training. Please copy this information into the box field provided. When giving details in your employment history you should highlight your experience in line with essential criteria below: • Significant experience of leading a team to develop and deliver exemplary services to recruit external resources to meet the diverse needs to Digital organisation, ensuring the solutions are fit for purpose and aligned to business policies., • Extensive experience in leading a highly motivated and skilled team to deliver exceptional service. Demonstrating clear leadership and strategic direction, ensuring the team's capability needs are understood and addressed to successfully deliver the evolving service offerings., • Significant experience in using your communication and collaboration skills to engage with key stakeholders and suppliers to develop solutions and resolve issues, maximising the opportunities within available contracts to deliver optimal strategic outcomes for the organisation., • Extensive experience of developing and implementing value-add governance frameworks within a large organisation, aligned to business policies. 3. Behaviour statements (up to 250 words each). These include: • Lead criterion: Leadership, • Communicating and Influencing, • Seeing the Big Picture An initial sift will be conducted using the lead behaviour stated above. Candidates who pass the initial sift will progress to a full sift. If you pass the initial sift, the panel will assess your experience, skills, and knowledge against the essential criteria using your employment history and behaviour statements. For Hints and Tips on completing your application visit Applying for jobs at DWP Digital. Applications will be sifted at regular intervals from the date the posts are advertised. Please apply as soon as you can, do not wait until the end of the campaign. Important Information • You will be asked to complete your employment history. Any information that you would customarily share on a CV should therefore be entered onto the application form., • Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered., • If your employment history, personal statement or technical statement contain any personal details your application will be withdrawn. If youre successful at sift stage you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the experiences listed above in the essential criteria above. You will also be assessed on strengths. Interviews will take place from mid October 2025 . Sift and Interview dates to be confirmed. Further Information: Find out more about Working for DWP If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. A reserve list may be held for a period of 6 months from which further appointments can be made. All successful candidates and those placed on reserve will be posted in merit list order by location. For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. For further information on reasonable adjustments, terms and conditions and how we recruit visit the How we recruit page. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) . Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Michael Coombs Appointment to the Civil Service is governed by the Civil Service Commission Recruitment Principles. If you wish to make a complaint, please find further details here: . Attachments DWP Terms and Conditions January 2024 (3) Opens in new window (docx, 17kB) Success-Profiles-Candidate-Overview-Accessble-Version Opens in new window (docx, 69kB)

Senior Talent Engagement Executive Birmingham, Edinburgh, Glasgow, Leeds or Manchester Role Overview Vario is a market leading alternative legal services provider within the law firm, Pinsent Masons. It is unique in the legal sector. Vario is a practice group within Pinsent Masons which incorporates; Flexible Services, Consulting and Technology, Legal Project Management and Managed Legal Services (MLS). This role sits within our Flexible Services team. We have an exciting opportunity for a Senior Talent Engagement Executive to join our Flexible Services team in one of our regional offices on a 6-month fixed term contract. The role will be responsible for implementing the global talent engagement strategy within the UK, leading on Engagement and Recruitment activities for our consultant lawyer Hub. The Senior Talent Engagement Executive will be responsible for: Engagement: • Outbound engagement - engaging (via call and email) our talent base to maintain connectivity, • Initiating, organising (with marketing support) and attending candidate-facing events, • Robust database management - accurately recording activity and updating records, actively refreshing candidate profiles regularly, • Ownership of weekly candidate check-in meeting with the broader Account Management team, • Acting as first point of contact to enquiries from new potential contractors, • Advertising roles on LinkedIn and identifying other channels for us to reach talent., • Headhunting and market mapping talent for specific roles, • Managing the UK recruitment funnel: reviewing applications, pre-screening candidates, providing feedback to all applicants and progressing applications to the next stage of the process, • Providing input to continuously enhance our recruitment process, • Supporting the Talent Engagement lead on strategic engagement projects in line with business need. Recent project examples include the launch of a training platform and Diversity reporting, • Establishing trusted relationships with the Account Management team Please note - this role is a 6-month fixed term contract. Candidate Overview We are looking for candidates who ideally hold the following skills and experience: • Experience of working in a professional services environment with a strong customer service mentality, • Robust understanding of the legal market and the sectors in which Pinsent Masons operates, • Legal or professional recruitment experience, LinkedIn Recruiter experience would be desirable, • Is energised by outbound contact - making calls and keeping in touch with candidates, • Organised and logical approach - ensuring all enquiries are dealt with in a timely, professional, and warm way Likewise, all activity is accurately recorded on our database, • Tailored career development and support within our award-winning team, • Agile working (the opportunity to work from home, subject to diary commitments), • Carers' leave (up to five paid days' leave towards caring responsibilities), • 25 days' annual leave entitlement and the opportunity to purchase or roll over 5 days, • Contributory pension of up to 5%, • Private healthcare policy, • Death in service cover (4 x base salary), • Electric car scheme, • Eligibility to apply for an interest free season ticket loan, an interest free gym membership loan and/or an interest free rental deposit loan Once your application has been submitted and reviewed, our Recruitment team will share the outcome with you by email. We typically hold two interview stages per vacancy providing the opportunity to meet two members of the hiring team at each stage. The first stage is typically conducted virtually and the second stage typically in person at the office in which the role would be based. However, we strive to remain flexible depending on the requirements of the role or the candidate. Our strength lies in our differences. We are a Disability Confident and top Stonewall employer, a Valuable 500 member, a founding member of the Mindful Business Charter, signatory of the Race at Work Charter and a proud partner of Neurodiversity in Law. We encourage and value different ideas and styles of thinking. It's with different perspectives that we'll find solutions to our clients' most complex challenges. It's how we'll deliver outstanding results today, and tomorrow. We want everybody attending an interview to be comfortable and able to fully demonstrate their experience and talents. Our in-house recruiter, Victoria Greaves, would be happy to have an informal chat about this role, provide this job advert or our application form in an alternative format, and/or discuss any reasonable adjustments to be made either during the recruitment process or after offer stage. You can contact Victoria by emailing

The roles and responsibilities for this position include, but are not restricted to: Financial Modelling You will lead a small team of modellers and accountants, standardising the approach to commercial finance modelling activities across DWPs major programmes. This includes: • Should Cost Models: These models support decisions on whether to deliver a service in-house or outsource it. In instances of outsourcing, this model estimates the expected cost of procuring from an external supplier., • Pricing/Cost Models: These models capture bidders' price offers, which are complex and involve the creation of large datasets., • Payment Methodology and Design: You will work with operational colleagues to design robust and fair payment mechanisms that maximise successful outcomes, manage risk, and achieve value for money for the taxpayer. We evaluate the financial health of our suppliers both before and during contracts to ensure the best value for money in our programmes while minimising the risk of disruption to citizen critical services. You will manage and deliver financial analysis to support provider financial dialogue during major procurement activities and post contract negotiations. Your role will involve providing critical financial insights to deliver ministerial intent and influence senior stakeholders. Our work feeds into contract award decisions and impacts departmental funding requirements. You will: • Exhibit a high level of analytical curiosity and enthusiasm to investigate and deliver insightful analysis., • Support bid evaluations by building databases which can contain millions of data items, enabling rapid analysis within short timeframes to support the financial evaluation process., • Design and run what-if scenarios to identify the impact of contractual changes, supplier profitability and regulatory changes., • Confidently present your analysis to stakeholders, going beyond the numbers to deliver a compelling narrative that informs board level decisions., • Apply analytical insights to programs, making evidence-based and data-driven recommendations. Person specification ESSENTIAL SKILLS The application process will involve uploading a CV and personal statement. To be successful, you must demonstrate your experience matching ALL the Essential Skills listed below. Further information under Application process. What do we need to see from you? To be successful in joining DWPs Commercial Finance team you should be able to demonstrate the following Essential Criteria as part of our application process: • Financial Modelling : Experience in scoping, designing, and building models in Excel (some VBA exposure would be beneficial), and practical experience of modelling complex transactions., • Data Analysis : Skilled in creating bespoke analysis and comfortable going beyond the numbers to deliver a compelling narrative in a project-related environment., • Continuous Improvement : Experience in developing new and innovative ways of working to improve the service offer to stakeholders., • Leadership : Strong leadership abilities with experience in leading and developing individuals and teams effectively in delivering complex projects and programs across a diverse portfolio. You must hold a full chartered level professional qualification awarded by a UK-recognised accountancy body: CIMA, ICAEW, ACCA, CIPFA, ICAS and Chartered Accountants Ireland. In addition, we accept applications from candidates with a chartered level international qualification where a reciprocal agreement exists with the ICAEW or where the criteria of the ICAEW Pathways programme are met. More information on ICAEW membership agreements can be found here Members of other bodies a z , ICAEW . Your membership of one of these institutes must be up to date and active. Please note that membership of AAT or other technician level qualifications does not satisfy the qualification criteria. If you are unsure whether you meet the qualification criteria you should confirm with our recruitment team before proceeding with your application. If you are invited to interview, you will be asked to provide evidence of both your qualification status and live membership Qualifications You must hold a full chartered level professional qualification awarded by a UK-recognised accountancy body: CIMA, ICAEW, ACCA, CIPFA, ICAS and Chartered Accountants Ireland. In addition, we accept applications from candidates with a chartered level international qualification where a reciprocal agreement exists with the ICAEW or where the criteria of the ICAEW Pathways programme are met. More information on ICAEW membership agreements can be found here Members of other bodies a z , ICAEW. Your membership of one of these institutes must be up to date and active. Please note that membership of AAT or other technician level qualifications does not satisfy the qualification criteria. If you are unsure whether you meet the qualification criteria you should confirm with our recruitment team before proceeding with your application. If you are invited to interview, you will be asked to provide evidence of both your qualification status and live membership. Memberships You must hold a full chartered level professional qualification awarded by a UK-recognised accountancy body: CIMA, ICAEW, ACCA, CIPFA, ICAS and Chartered Accountants Ireland. In addition, we accept applications from candidates with a chartered level international qualification where a reciprocal agreement exists with the ICAEW or where the criteria of the ICAEW Pathways programme are met. More information on ICAEW membership agreements can be found here Members of other bodies a z , ICAEW. Your membership of one of these institutes must be up to date and active. Please note that membership of AAT or other technician level qualifications does not satisfy the qualification criteria. If you are unsure whether you meet the qualification criteria you should confirm with our recruitment team before proceeding with your application. If you are invited to interview, you will be asked to provide evidence of both your qualification status and live membership. Benefits Alongside your salary of 59,604, Department for Work and Pensions contributes 17,267 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Pay, benefits and culture You will join us in one of our brilliant DWP hub locations of Birmingham, Blackpool, Cardiff, Glasgow, Leeds, Newcastle, Manchester, or Sheffield. Our team loves the ability to balance their life and their work, with flexible hours, flex-friendly, hybrid working (some time in the office, some time at home) and lots more. Flexi-time policy means that at those times when you might need to work longer to get the job done, you build up flexi-credits that you can use to start later or finish earlier or take extra days off. Our teams are friendly and supportive the work we do is important, but your life, health and happiness come first. In return for your skills, we offer salary range of 59,604 - 70,192 p.a. (National based locations) , an attractive civil service pension with employer contributions of over 27% into a defined benefit pension scheme and a generous leave package of 25 Days, rising to 30 Days over time. We also have a broad benefits package built around your work-life balance which includes: • Flexible working and family friendly policies, • Volunteering and charitable giving, • Discounts and savings on shopping, fun days out and more, • Interest-free loans to buy a bike or a season ticket, so it is even easier for you to get to work and start making a difference, • Sports and social activities (HASSRA), • Learning and development, including coaching, mentoring, progression opportunities and guaranteed 5-days formal learning per year. Applicants should apply for suitable posts where they can travel to and from their home office location daily within a reasonable time. Please be aware that this role can only be worked in the UK and not overseas. Relocation costs will not be reimbursed. Things you need to know Selection process details Please apply on the Civil Service Jobs website. You will be required to: • Provide personal information on the application form., • Enter your Curriculum Vitae (CV) in the space provided, including education, professional qualifications, and full employment history, giving details of key achievements, including details of the work and projects that you have been involved in. At sift, we will assess your application by using your CV and personal statement only. To be successful, you must demonstrate your experience matching all the Essential Skills listed in the job advert above. Stage 2 Assessment - Interview: If you are successful at the sift stage, you will be invited to a video interview using MS Teams, we will assess your relevant experience against the essential criteria mentioned above. Candidates invited to interview, will be expected to deliver a 5-minute presentation to the interview panel during the interview. The presentation will be a maximum of 5 minutes plus up to 5 minutes for questions. Slides will be allowed, and the topic of the presentation will be given to those invited to interview ahead of the interview being held . Indicative Timeline: Please note that the following dates are only indicative at this stage and could be subject to change. If you are unable to meet these time frames, please let us know in your application. • Application closing date is 21/09/2025, • Sifting Panel: to be held from w/c 22/09/2025 onwards. Further Information Find out more about Working for DWP Successful candidates will be posted to a specific role and will have the opportunity to express a preference as part of the selection process, although final decisions may come down to business need, and the skills and development needs of candidates. Standard promotion rules will apply, and successful candidates will be placed on the pay scale and terms and conditions of DWP. Successful candidates will be posted in merit order based on your location preferences and the geographical requirement of the business. A reserve list may be held for a period of 6 months from which further appointments can be made. Reserve list candidates will be posted in merit order by location. The role available will be based in: • Birmingham - 3 Arena Central, Bridge Street, Birmingham B1 2AX, • Blackpool Peel Park - Brunel Way, Blackpool FY4 5ES, • Cardiff, Treforest -Ty Taf, Main Avenue, Treforest CF37 5YN, • Glasgow - Atlantic Quay, Glasgow G2 8SP, • Leeds - Quarry House, Quarry Hill, Leeds, West Yorkshire, LS2 7UA, • Manchester - 2 St Peters Square, Manchester, M2 3AA, • Newcastle - Benton Park View, Newcastle-upon-Tyne, NE98 1BA Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. Important information VISA Please note that these vacancies we recommend that applicants seek specialist advice on their eligibility for Visa Sponsorship (if applicable) when considering whether to apply for any role.We can never guarantee sponsorship, requests will be considered in line with the relevant DWP guidance and Home Office policy in place at the time. Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare; for further information visit the Childcare Choices website . If successful and transferring from another Government Department a criminal record check may be carried out. In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service/Disclosure Scotland on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing stating the job reference number in the subject heading. For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) . Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Commercial Finance Recruitment Team Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: . If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission. Click here to visit the Civil Service Commission. Attachments Commercial Directorate Candidate Pack - Commercial Finance Analyst Opens in new window (pdf, 953kB) Commercial Directorate Candidate Pack - Commercial Finance Analyst (Welsh) Opens in new window (pdf, 1076kB) Success-Profiles-Candidate-Overview Opens in new window (pdf, 635kB) Terms and Conditions.docx Opens in new window (pdf, 49kB)

Key responsibilities are as follows, but training will be provided: • Work as part of a dynamic Live Service team, analysing and responding to new service issues as they arise., • Ability to accurately work at pace and within tight deadlines., • Liaise with a wide range of stakeholders, including external assessment provider partners, Digital Technical Teams and an IT Supplier ATOS., • Ability to contribute and support resolution in major incident meetings that are reported against Health applications., • Contribute fully to Incident and Problem reduction targets to improve system performance, liaising closely with stakeholders across all levels to provide a robust/1st class customer service., • Undertake standard service management duties for example reporting, incident management, problem management, service level agreement (SLA) and operational level agreement (OLA) management and will need to provide on call support on an agreed rota basis in responding to queries addressing all aspects of the Products and Services including reference to policies and processes., • Capability to translate a technical problem into language/Business impact that all stakeholders can understand., • Work closely with users to establish any additional needs relating to incident reporting/support., • Undertake regular visits to Operational Sites and routine user engagement.Person specification See selection process for further details. If you would like to learn more about the role, please contact Technical skills We'll assess you against these technical skills during the selection process: • Understanding of successful delivery of end user IT services and continuous improvement. Benefits Alongside your salary of 38,772, Department for Work and Pensions contributes 11,232 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We also have a broad benefits package built around your work-life balance which includes: • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours., • Generous annual leave at least 23 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave., • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme., • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly)., • Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service., • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. Salary Information Existing Civil Servants who secure a new role on lateral transfer will maintain their current salary. Existing Civil Servants who gain promotion will either move to the bottom of the grade pay scale or get a 10% increase to their current salary whichever would be the greater. New entrants to the Civil Service will join on band minimum. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Experience and Technical skills. Stage 1: Application Your application will consist of four parts: 1. A Personal Details application form., 2. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed., 3. Personal statement - up to 750 words. This statement should be used to provide examples of how you meet the essential criteria below: • A strong team player with the ability to learn quickly and master new concepts., • Experience of collaborating with internal and external stakeholders/users/suppliers., • Excellent written and verbal communication skills, with the ability to build effective relationships., • IT service delivery skills and an understanding of Microsoft Office 365. 4. Technical statement (up to 250 words). The following statement is aligned to the required technical skill of Understanding of successful delivery of end user IT services and continuous improvement. An initial sift will be conducted using the technical statement. Candidates who pass the initial sift will be progressed to a full sift. For Hints and Tips on completing your application visit Applying for jobs at DWP Digital. Important Information • You will be asked to complete your employment history. Any information that you would customarily share on a CV should therefore be entered onto the application form., • Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered., • If your employment history, personal statement or technical statement contain any personal details your application will be withdrawn. If youre successful at sift stage you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the experiences listed above. Interviews will take place from mid October 2025. Sift and Interview dates to be confirmed. Further Information: Find out more about Working for DWP If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. A reserve list may be held for a period of 6 months from which further appointments can be made. All successful candidates and those placed on reserve will be posted in merit list order by location. For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. For further information on reasonable adjustments, terms and conditions and how we recruit visit the How we recruit page. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) . Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Oliver Canham Appointment to the Civil Service is governed by the Civil Service Commission Recruitment Principles. If you wish to make a complaint, please find further details here: . Attachments DWP Terms and Conditions January 2024 (3) Opens in new window (docx, 17kB) Success-Profiles-Candidate-Overview-Accessble-Version Opens in new window (docx, 69kB)

As a Service Designer, you will, Be a hands-on practitioner with experience in driving awareness of service performance and improvement needs resulting in successful service outcomes. Understand user needs, business and policy goals and use storytelling and visualisations to articulate whole services, both end-to-end and front-to-back, across teams to solve complex problems. Have good working knowledge of service design in practice and can use service design methods including guidance, tools and patterns, to enable your team to solve complex problems and reach outcomes. Communicate with stakeholders at varying levels of seniority and using conversation and collaboration to enable consensus that support the team strategy and decision-making enabling them to achieve outcomes. Contribute to the DWP service design community by, participating in meetups to create connections and share work openly, promoting the capability of service design in and beyond the department and participating in recruitment activities. Person specification When giving details in your employment history and personal statement you should highlight your experience in line withessential criteriabelow: • Lead criterion: Have experience of using hands-on service design approaches to solve complex problems., • Demonstrate user-centred design skill to develop end-to-end, front-to-back services using Government principles and evidence that meet citizen, and colleague needs as well as department objectives., • Be comfortable communicating to a range of colleagues and stakeholders at varying levels of seniority on the value of user centricity, your approaches and decisions. Benefits Alongside your salary of 44,447, Department for Work and Pensions contributes 12,876 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We also have a broad benefits package built around your work-life balance which includes: • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours., • Generous annual leave at least 25 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave., • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme., • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly)., • Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service., • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. Salary Information Existing Civil Servants who secure a new role on lateral transfer will maintain their current salary. Existing Civil Servants who gain promotion will either move to the bottom of the grade pay scale or get a 10% increase to their current salary whichever would be the greater. New entrants to the Civil Service will join on band minimum. Things you need to know Selection process details Stage 1: Application Your application will consist of three parts: 1. A Personal Details application form., 2. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed based on the essential criteria., 3. Personal statement - up to 1000 words. This statement should be used to provide examples of how you meet the essential criteria listed in the Person specification. The sift panel will use the information in your employment history and personal statement to assess your experience, skills and knowledge against the essential criteria. You will be provided with one combined overall assessment score for both your CV and Personal Statement. An initial sift will be conducted using the lead criterion stated above. Candidates who pass the initial sift will progress to a full sift. For Hints and Tips on completing your application visit Applying for jobs at DWP Digital. Important Information • You will be asked to complete your employment history. Any information that you would customarily share on a CV should therefore be entered onto the application form., • Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered., • If your employment history/personal statement contains any personal details your application will be withdrawn. If youre successful at sift stage you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the experiences listed in the essential criteria. You will be asked to do a 10 minute presentation on a specific topic. Further details will be provided to candidates invited to interview. Interviews will take place from early November 2025. Sift and Interview dates to be confirmed. To help you prepare and settle into the interview you will be sent the interview questions in advance of the interview, at least 5 days prior to your interview. These questions should be treated as confidential and should not be shared. The interview panel may ask you other questions which will not be shared in advance, including follow-up questions, and those about your experience and abilities. Candidates may be asked further probing questions if their response is deemed to require further information to determine suitability for the role. Candidates are strongly encouraged to secure their interview slot promptly to ensure fairness in preparation time with the questions provided in advance. Further Information: Find out more about Working for DWP If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. A reserve list may be held for a period of 6 months from which further appointments can be made. All successful candidates and those placed on reserve will be posted in merit list order by location. For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. For further information on reasonable adjustments, terms and conditions and how we recruit visit the How we recruit page. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) . Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Oliver Canham Appointment to the Civil Service is governed by the Civil Service Commission Recruitment Principles. If you wish to make a complaint, please find further details here: . Attachments DWP Terms and Conditions January 2024 (3) Opens in new window (docx, 17kB) Success-Profiles-Candidate-Overview-Accessble-Version Opens in new window (docx, 69kB)

As a Supplier Manager, youll oversee end-to-end supplier management, from procurement to performance ensuring contracts meet business needs and deliver value. Youll work closely with Commercial Leads, manage financial tracking aligned to spend, and resolve queries with suppliers and internal teams. Key responsibilities include: • Collaborate with stakeholders to capture technical and non-technical requirements, supporting procurement while ensuring affordability and compliance with internal governance., • Own and manage cost models for your portfolio/category, ensuring financial tracking aligns with contractual spend. Address financial queries and liaise with suppliers and project leads as needed., • Support the Lead Supplier Manager in developing and delivering procurement plans and strategies, ensuring stakeholder needs are met, renewals are tracked, and value for money is achieved., • Build strong relationships with internal and external stakeholders, acting as an escalation point for unresolved issues., • Drive performance improvement strategies and proactively manage contract end dates to prompt renewal decisions.Person specification When giving details in your employment history and personal statement you should highlight your experience in line withessential criteriabelow: • Experience in gathering requirements for supplier engagements and collaborating with Commercial Directorate to place relevant contracts, leveraging the most appropriate commercial framework. Ensuring the contract delivers value for money., • Experience in building and maintaining strong working relationships with colleagues, Senior Managers and stakeholders., • Experience of working with financial management information to forecast and track spend against defined budget., • Evidence of delivering to deadlines in a fast paced and ever-changing environment with conflicting priorities. Benefits We also have a broad benefits package built around your work-life balance which includes: • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours., • Generous annual leave at least 23 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave., • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme., • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly)., • Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service., • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. Salary Information Existing Civil Servants who secure a new role on lateral transfer will maintain their current salary. Existing Civil Servants who gain promotion will either move to the bottom of the grade pay scale or get a 10% increase to their current salary whichever would be the greater. New entrants to the Civil Service will join on band minimum. Things you need to know Selection process details Stage 1: Application Your application will consist of three parts: 1. A Personal Details application form., 2. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed based on the essential criteria., 3. Personal statement - up to 750 words. This statement should be used to provide examples of how you meet the essential criteria listed in the Person specification. The sift panel will use the information in your employment history and personal statement to assess your experience, skills and knowledge against the essential criteria. You will be provided with one combined overall assessment score for both your CV and Personal Statement. For Hints and Tips on completing your application visit Applying for jobs at DWP Digital. Important Information • You will be asked to complete your employment history. Any information that you would customarily share on a CV should therefore be entered onto the application form., • Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered., • If your employment history/personal statement contains any personal details your application will be withdrawn. Interviews will take place from early October 2025. Interview dates to be confirmed. Other information: If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. Find out more about Working for DWP A reserve list may be held for a period of 6 months from which further appointments can be made. Reserve list candidates will be posted in merit order by location. Please note that for candidates requesting to work in Newcastle, this role will be based at Benton Park View from September 2025, and then at 1 Pilgrim Place in Newcastle city centre by the end of 2027. For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. For further information on reasonable adjustments, terms and conditions and how we recruit visit the How We Recruit, page The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) . Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Caicy Sandford Appointment to the Civil Service is governed by the Civil Service Commission Recruitment Principles. If you wish to make a complaint, please find further details here: . Attachments DWP Terms and Conditions January 2024 Opens in new window (docx, 17kB) Success-Profiles-Candidate-Overview-Accessble-Version Opens in new window (docx, 67kB)

• Maintain and develop legacy systems to ensure operational continuity., • Respond to and resolve incidents and problems, ensuring minimal disruption to services., • Support service management and knowledge management processes., • Implement essential legislative and business changes., • Remediate technical and security debt in line with application roadmaps., • Ensure compatibility with evolving hosting and desktop environments, • Modernisation of core systemsthrough cloud migration and service re-architecture., • Improved service resilience and agilityby embedding DevOps and automation practices., • Legacy technologies Actian Ingres, OpenROAD., • Modern platforms including AWS, Azure, and containerized services., • Programming languages like Java, C, C++, .NET and JavaScript., • Service management tools and practices. Person specification See selection process for further details. If you would like to learn more about the role, please contact . Technical skills We'll assess you against these technical skills during the selection process: • Programming and build. Benefits Alongside your salary of 44,447, Department for Work and Pensions contributes 12,876 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We also have a broad benefits package built around your work-life balance which includes: • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours., • Generous annual leave at least 25 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave., • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme., • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly)., • Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service., • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. Salary Information Pay for this role is from 44,447 to 58,347. The maximum salary for the grade is 46,547, however a Digital Allowance of up to 11,800 per annum is available for exceptional candidates. Digital Allowance is non-salary, and non-pensionable, and is classed as a temporary allowance. It is reviewed annually where it could be retained, amended, or removed. Our offer to successful candidates will be based on an assessment of your skills and experience as demonstrated at interview. Existing Civil Servants who secure a new role on lateral transfer will maintain their current salary. Existing Civil Servants who gain promotion will either move to the bottom of the grade pay scale or get a 10% increase to their current salary whichever would be the greater. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Experience and Technical skills. Stage 1: Application Your application will consist of four parts: 1. A Personal Details application form., 2. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed., 3. Personal statement - up to 1000 words. This statement should be used to provide examples of how you meet the essential criteria below: • Solid understanding of relational databases and SQL scripting., • Detailed working knowledge and experience of development and deployment in Cloud environments (AWS, Azure)., • Proven ability of supporting and maintaining complex legacy applications in live environments., • Demonstrable experience of managing incidents and problems with a focus on service continuity., • Stakeholder management of service owners and able to challenge delivery and products. 4. Technical statement (up to 250 words). The following statement is aligned to the required technical skill of: Programming and build: An initial sift will be conducted using the technical statement. Candidates who pass the initial sift will be progressed to a full sift. For Hints and Tips on completing your application visit Applying for jobs at DWP Digital. Applications will be sifted at regular intervals from the date the posts are advertised. Please apply as soon as you can, do not wait until the end of the campaign. Important Information • You will be asked to complete your employment history. Any information that you would customarily share on a CV should therefore be entered onto the application form., • Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered., • If your employment history, personal statement or technical statement contain any personal details your application will be withdrawn. If youre successful at sift stage you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the experiences listed above. You will be asked to deliver plan for dealing with the legacy systems using the Whiteboard function in Microsoft Teams. Further details will be provided to candidates invited to interview. Interviews will take place from late October 2025. Sift and Interview dates to be confirmed. Further Information: Find out more about Working for DWP If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. A reserve list may be held for a period of 6 months from which further appointments can be made. All successful candidates and those placed on reserve will be posted in merit list order by location. For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. Security Clearance Requirement You must meet the security requirements before you can be appointed. The level of security needed is security check. For meaningful checks to be carried out, you will need to have lived in the UK for a sufficient period of time, to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. Whilst a lack of UK residency in itself is not necessarily a bar to a security clearance, and expectation of UK residency may range from 3 to 5 years. Failure to meet the residency requirements needed for the role may result in the withdrawal of provisional jobs offers. For further information on National Security Vetting please visit the Demystifying Vetting website . Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. For further information on reasonable adjustments, terms and conditions and how we recruit visit the How we recruit page. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) . Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Natalie Selby Appointment to the Civil Service is governed by the Civil Service Commission Recruitment Principles. If you wish to make a complaint, please find further details here: . Attachments DWP Terms and Conditions January 2024 (3) Opens in new window (docx, 17kB) Success-Profiles-Candidate-Overview-Accessble-Version Opens in new window (docx, 69kB)

DUTY MANAGER - POPEYES, BIRMINGHAM NEW STREET STATION.Please note, this is a Full-time role.Working flexibly across weekdays, weekends, bank and public holidays.Join our team as a Duty Manager & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger

NG Bailey have an exciting opportunity for an experienced Project Manager to lead a project out of our Birmingham office, managing the project from beginning to end.We are looking for someone with a mechanical or electrical bias that is client facing and has leadership experience.Please note th

A successful business based in Edgbaston, Birmingham are looking for a Customer Service professional to join the team on a 3-month minimum temporary contract. Please note, this role is required for 6 hours per day and the business can be flexible with start and finish times within normal business hours. As a Customer Service professional you will be acting as a brand ambassador for the business Your key responsibilities will include delivering outstanding customer service to clients and contractors, responding professionally to phone calls and emails. You will manage general queries, taking ownership of enquiries from beginning to end, solving any problems and recognising and addressing client concerns and maintaining accurate records of all communications within the business database. To be suitable for this role you will have 1+ years experience in a customer service role. You will be competent in MS Office (Word, Excel, Outlook), have an excellent phone manner with strong attention to detail, problem solving and organisational skills. The salary on offer for this role is £16.22 per hour. Job titles relevant to this job role could include: Customer Service Administrator, Customer Service Assistant, Customer Service Coordinator, Customer Service Advisor, Customer Support Assistant, Client Service Representative, Customer Care Specialist, Service Desk Assistant, Customer Experience Associate, Frontline Customer Service Agent, Customer Support Representative, Contact Centre Advisor, Retail Customer Service Assistant, Call Handler, Helpdesk Support Agent, Customer Operations Assistant, Customer Success Representative, Service Team Member.

Principal Building Services Design Engineer - (Mechanical) We are looking for a person who is eager to further develop their experience and responsibilities within the Building Services Mechanical sector and lead a team of junior engineers in the engineering delivery of projects to time, cost and quality or in the sole management and leadership of small projects As a senior professional in our team, you'll lead the functional delivery of projects-often multidisciplinary-ensuring they meet scope, time, cost, and quality expectations. You'll be a role model, actively supporting junior staff and contributing to team development, resource planning, and continuous improvement. You'll take ownership of your work and guide others, from planning and prioritising tasks to checking calculations and ensuring high-quality outputs. Your understanding of scope, fees, and client communication will be key in managing expectations and identifying value-adding opportunities. Beyond technical delivery, you'll play a vital role in mentoring, promoting diversity and inclusion, and supporting strategic activities like recruitment, budgeting, and policy development. You'll represent Jacobs in client meetings, help strengthen relationships, and contribute to winning future work. Jacobs is driving forward an impressive pipeline of high-impact projects across the globe, with a particularly strong presence in the Middle East, aviation, and power and water infrastructure sectors. From cutting-edge airport expansions to transformative water treatment facilities and sustainable energy developments, the diversity and scale of Jacobs' work offer unparalleled opportunities for growth and innovation. Any experience in the above areas would be very welcome. Due to our expanding portfolio and long-term local framework growth, we have an exciting opportunity for a Principal Mechanical Engineer (Building Services) to join our multi-disciplinary UK buildings team in our Birmingham, London or Manchester offices As part of our multi-disciplinary design consultancy our Building Services team are involved in a variety of refurbishment and new build projects, planned and reactive maintenance projects, major infrastructure replacement projects, including several multi-million-pound development schemes and framework agreements within the construction industry here in UK as well as abroad. These projects cover a multitude of sectors including High-rise Residential, District Energy Systems, Aviation, Transport, Energy and Power, Water, Data Centres, industrial, Healthcare and many more. Our values are the fundamental tenets shared across our organisation and the standards we hold ourselves to: We do things right | We aim higher | We challenge the accepted | We live inclusion. People are Jacobs' greatest asset, and we offer a competitive package to retain and attract the best talent. In addition to the benefits you'd expect, UK employees also receive free single medical cover and digital GP service, family-friendly benefits such as enhanced parental leave pay and free membership of employee assistance and parental programs, plus reimbursement towards relevant professional development and memberships. * Proven relevant project design experiencein building services mechanical engineering. • Degree in Building Services Mechanical Engineering orequivalent qualification/experience., • Proficient inRevit MEP,AutoCAD,IES VE, andbuilding regulation compliance assessments., • MCIBSE / MIET C Eng accreditation(or actively working towards it)., • Strong knowledge ofUK building regulations., • Experience insustainable technology integration., • Provenproject leadershipandpeople managementcapabilities., • Excellenttechnical skillsand attention to detail., • Ability to deliver high-quality, innovative solutions in a multidisciplinary environment. Please note this is a hybrid role requiring 2 to 3 days in the office including client site visits. #LI-DA1 Birmingham|West Midlands|United Kingdom Manchester|Greater Manchester|United Kingdom Manchester|Greater Manchester|United Kingdom Mechanical Cities & Places

Senior Planner - Construction / Civil Infrastructure As a Senior Planner, you will play a crucial role in ensuring the successful and timely completion of large-scale construction and civil infrastructure projects. Your expertise in Primavera P6 and understanding of the NEC3/4 will be essential in developing and maintaining project schedules, managing resources, and ensuring compliance with industry standards. Your ability to travel to client sites across the UK will help maintain strong relationships and ensure project alignment. What's in it for You? Career Growth: Join a global trailblazer and work on high-impact projects that shape the future of industries Collaboration: Work closely with global SMEs, delivery teams, and clients to manage complex construction projects Innovation: Be at the forefront of innovative approaches to major complex civil infrastructure programmes Flexibility: Enjoy a hybrid work environment 2-3 days per week at Jacobs or client offices to foster collaboration within a supportive environment Recognition: Your expertise and commitment will be valued and leveraged to drive significant improvements in programme delivery We Offer Competitive salary: We offer compensation that reflects your skills and experience Flexible Work Arrangements: Benefit from hybrid, part-time, and flexible working hours, patterns, and locations 24 days holiday + option to buy a further 10 days Robust Pension Contributions: We offer enhanced pension contributions up to 10% to secure your future Comprehensive Health Coverage: Single medical cover and Digital GP service, with options to add your partner and family Family Planning Support: Access to fertility healthcare and family planning services Enhanced Parental Leave: Enjoy enhanced parental leave pay and free membership to employee assistance and parental programs 4 Life assurance at 4x your salary Income Protection: Financial security in case of long-term illness or injury Wellbeing Hub: Free access to wellbeing apps like Calm and Daily Burn Professional Development: We cover professional membership fees and provide continuous professional development (CPD) opportunities Community Engagement: Participate in charity matched-funding, paid volunteering time, and charitable donations About the Opportunity The Senior Planner will be responsible for: Project Scheduling: Developing and maintaining detailed project schedules using Primavera P6, ensuring all project milestones and deadlines are met Resource Management: Allocating resources effectively and efficiently to meet project demands and timelines Progress Monitoring: Tracking project progress, identifying potential delays, and implementing corrective actions to keep the project on schedule Reporting: Preparing and presenting regular progress reports to project stakeholders, highlighting key metrics and potential risks Compliance: Ensuring all project activities comply with the National Electrical Code (NEC) and other relevant regulations and standards Risk Management: Identifying and mitigating risks associated with project schedules and resource allocation. Collaboration: Working closely with project managers, engineers, and other team members to ensure seamless project execution Documentation: Maintaining comprehensive project documentation, including schedules, progress reports, and compliance records Project Management: Proven experience in managing large-scale construction and civil infrastructure projects Primavera P6 Proficiency: Advanced knowledge and experience with Primavera P6 for project scheduling and management NEC Awareness: Strong understanding of the National Electrical Code (NEC) and its application in construction projects Analytical Skills: Strong problem-solving skills to identify and address project issues Communication: Excellent verbal and written communication skills to effectively interact with stakeholders at all levels Attention to Detail: High level of attention to detail to ensure accuracy in project schedules and reports Team Player: Ability to work collaboratively in a team environment and foster positive working relationships Travel Flexibility: Willingness and ability to travel to client sites across the UK as needed Degree qualified and holding certifications such as PMP (Project Management Professional) or similar Similar job titles this might be known as include: Project Scheduler Planning Engineer Construction Planner Project Controls Manager Project Planner Scheduling Manager Program Scheduler Construction Scheduler Project Control Specialist Master Scheduler Note that Jacobs operates a hybrid work environment and a 40 hour working week as standard. This role could be based in any of the Jacobs offices and will require regular site visits across the UK so travel flexibility is key. Are you ready to challenge today and reinvent tomorrow with Jacobs Apply now and be part of a team that is dedicated to continuous improvement and operational excellence. Good luck with your application #LI-EG1 #LI-HYBRID Birmingham|West Midlands|United Kingdom Leeds|West Yorkshire|United Kingdom Manchester|Greater Manchester|United Kingdom London|Greater London|United Kingdom Project Controls Transportation

Programme Controls Manager Imagine a role where every day brings new issues to solve collaboratively, working with a self-motivated team and constantly learning. You'll see the tangible results of your efforts and receive recognition for a job well done. This is more than just a job; it's an opportunity to make a real impact and grow professionally. What's in it for You? Career Growth: Join a global trailblazer and work on high-impact projects that shape the future of industries. Collaboration: Work closely with global SMEs, delivery teams, and clients to manage complex construction projects. Flexibility: Enjoy a hybrid work environment with 2-3 days per week at Jacobs or client offices to foster collaboration within a supportive environment. We Offer Competitive salary: We offer compensation that reflects your skills and experience Flexible Work Arrangements: Benefit from hybrid, part-time, and flexible working hours, patterns, and locations 24 days holiday + option to buy a further 10 days Robust Pension Contributions: We offer enhanced pension contributions up to 10% to secure your future Comprehensive Health Coverage: Single medical cover and Digital GP service, with options to add your partner and family Family Planning Support: Access to fertility healthcare and family planning services Enhanced Parental Leave: Enjoy enhanced parental leave pay and free membership to employee assistance and parental programs 4 Life assurance and 4x your salary Income Protection: Financial security in case of long-term illness or injury Wellbeing Hub: Free access to wellbeing apps like Calm and Daily Burn Professional Development: We cover professional membership fees and provide continuous professional development (CPD) opportunities Community Engagement: Participate in charity matched-funding, paid volunteering time, and charitable donations About the Opportunity Jacobs is world renowned in Programme Management and Construction Management services, renowned for delivering award-winning projects for both public and private sector clients. We are looking for a seasoned Programme/Project Controls Manager to lead teams to deliver world class controls services to our clients (including cost, schedule, risk, change and reporting). You will collaborate closely with our client and internal project management team, supporting various cross-functional teams to implement effective project controls related to scope, time, cost, and quality. Reporting to the PMO Director, you will ensure that all deliverables and outputs meet both contractual and business standards. Your role is crucial in keeping projects within their approved time and cost limits, ensuring alignment with the client's strategy and budget. You will assist the Project Director and the delivery team, building strong relationships and providing performance insights. By promoting consistent and comprehensive measures, you will track progress, successes, and areas needing attention. Your leadership will inspire and coordinate the team, offering both tactical and strategic support to achieve goals and deliver tangible results. Leadership Skills: Proven experience in spearheading teams and advising senior colleagues to meet business objectives. Project Controls Expertise: Demonstrated success in delivering projects on time, within budget, and to quality standards across all project phases. Schedule and Change Management: Proven ability to implement effective schedule management and change control processes. NEC Contracts Knowledge: Solid understanding of NEC contracts. Qualifications: Degree educated and holding appropriate professional membership. Best Practice Knowledge: In-depth knowledge of policies, processes, and procedures for effective management. Communication Skills: Excellent written and verbal communication skills, with experience in senior-level presentations. Technical Proficiency: Familiarity with Primavera P6, Safran, ThinkProject/CEMAR, and Microsoft Suite up to PowerBI. You may also have worked as a Project Services Manager, Schedule Manager, Risk Manager, Cost Manager, Project Office Support (PMO), Project Engineer, Digital Transformation Lead or Digital Project Manager. Note that Jacobs operates a hybrid work environment and a 40 hour working week as standard. Ideally this role will be based in any of the following Jacobs offices: London Reading Birmingham Bristol It will require regular site visits too. Are you ready to challenge today and reinvent tomorrow with Jacobs Apply now and be part of a team that is dedicated to continuous improvement and operational excellence. Security Clearance: Employment is contingent upon meeting relevant security requirements, including Baseline Personnel Security Standard (BPSS) clearance and either Security Check (SC) or Developed Vetting (DV) clearance. Non-British nationals or dual nationals may undergo additional evaluation. Good luck with your application #LI-EG1 #LI-HYBRID Birmingham|West Midlands|United Kingdom Bristol|Bristol City|United Kingdom Wokingham|Berkshire|United Kingdom London|Greater London|United Kingdom London|Greater London|United Kingdom Project Controls Transportation

Aston Professional Location: Aston University John Cadbury House Salary: £31,236 to £36,636 per annum Grade: Grade 07 Contract Type: Fixed Term (6 months) Basis: Full Time Closing Date: 23.59 hours BST on Friday 26 September 2025 Interview Date: To be confirmed Reference: 0695-25 Release Date: Thursday 04 September 2025 We are looking for experienced Skills Coaches to work with a caseload of apprentices. The Degree Apprenticeship Skills Coach is responsible for supporting the professional development of apprentices enrolled in the end-to-end learner journey of the degree apprenticeship programme. The primary objective is to guide apprentices through their learning journey, integrating academic study with the specific requirements of their workplace roles. The role includes liaising with employers and ensuring that apprentices meet their academic and work-based learning goals in line with apprenticeship standards and regulations. It would be advantageous if you have previous experience in HEI, along with qualifications in assessing. What we offer: • Aston University is a vibrant campus located within Birmingham city centre, which has excellent transport links via bus or train., • Excellent training and development opportunities., • A generous annual leave scheme with 30 days bookable leave and a further 13 days of bank holiday and University closure days., • Everyday discounts to a number of activities and retailers., • Great family-friendly policies., • On-site gym and pool with discounted staff membership available., • Further information on our Benefits and Rewards can be found here .This role may meet the requirements for Skilled Worker visa sponsorship. If you require sponsorship, Aston University will assess eligibility if you are shortlisted for the role. Please note we are unable to confirm individual eligibility before shortlisting. See here for more information on Skilled Worker visa eligibility: Further details: Job Details University Information Email details to a friend Apply Online Anonymous shortlisting will be carried out for this role as part of Aston University's commitment to equality and diversity and ensuring a fair and consistent approach to recruitment. Personal details that are included on application forms, including the candidate's name and address will not be disclosed to the shortlisting panel. CVs will not be considered as part of the shortlisting process. The University celebrates the rights of freedom of speech and academic freedom and is committed to maintaining and protecting these rights within the law. An offer to work at Aston University will never be denied on the basis of an individual's lawful expression of their beliefs, ideas or opinions. Aston University is an equal opportunities employer and welcomes applications from all sections of the community. It promotes equality and diversity in all aspects of its work. We strive to have robust inclusivity strategies in place, to encourage colleagues to have the confidence and freedom to be themselves in the workplace. For more information, visit: We recognise the value of flexible working. Please contact the recruiting manager to discuss what flexible working options are available for particular roles. If you require the job details document or an application form in an alternative format please contact the recruitment team at

Senior Building Services Design Engineer - (Mechanical) Our values are the fundamental tenets shared across our organisation and the standards we hold ourselves to: We do things right | We aim higher | We challenge the accepted | We live inclusion. People are Jacobs' greatest asset, and we offer a competitive package to retain and attract the best talent. In addition to the benefits you'd expect, UK employees also receive free single medical cover and digital GP service, family-friendly benefits such as enhanced parental leave pay and free membership of employee assistance and parental programs, plus reimbursement towards relevant professional development and memberships. About the opportunity Due to our expanding portfolio and long-term local framework growth, we have an exciting opportunity for a Principal Mechanical Engineer (Building Services) to join our multi-disciplinary UK buildings team in our Birmingham, London or Manchester offices As part of our multi-disciplinary design consultancy our Building Services team are involved in a variety of refurbishment and new build projects, planned and reactive maintenance projects, major infrastructure replacement projects, including several multi-million-pound development schemes and framework agreements within the construction industry here in UK as well as abroad. These projects cover a multitude of sectors including High-rise Residential, District Energy Systems, Aviation, Transport, Energy and Power, Water, Data Centres, industrial, Healthcare and many more. We are looking for a person who is eager to further develop their experience and responsibilities within the Building Services Mechanical sector and lead a team of junior engineers in the engineering delivery of projects to time, cost and quality or in the sole management and leadership of small projects As a senior professional in our team, you'll lead the functional delivery of projects-often multidisciplinary-ensuring they meet scope, time, cost, and quality expectations. You'll be a role model, actively supporting junior staff and contributing to team development, resource planning, and continuous improvement. You'll take ownership of your work and guide others, from planning and prioritising tasks to checking calculations and ensuring high-quality outputs. Your understanding of scope, fees, and client communication will be key in managing expectations and identifying value-adding opportunities. Beyond technical delivery, you'll play a vital role in mentoring, promoting diversity and inclusion, and supporting strategic activities like recruitment, budgeting, and policy development. You'll represent Jacobs in client meetings, help strengthen relationships, and contribute to winning future work. Jacobs is driving forward an impressive pipeline of high-impact projects across the globe, with a particularly strong presence in the Middle East, aviation, and power and water infrastructure sectors. From cutting-edge airport expansions to transformative water treatment facilities and sustainable energy developments, the diversity and scale of Jacobs' work offer unparalleled opportunities for growth and innovation. Any experience in the above areas would be very welcome. We are seeking individuals who are passionate about engineering and eager to contribute to diverse and challenging projects. We welcome applications from all qualified candidates, regardless of gender, and encourage a diverse range of perspectives to enhance our team's creativity and innovation. Opportunities for travel are available for those interested in exploring projects beyond their local environment. This is a role is definitely for someone who thrives on collaboration, innovation, and making a real impact-both within the team and for our clients. • Proven relevant project design experiencein building services mechanical engineering, • Degree in Building Services Mechanical Engineering orequivalent qualification/experience, • Proficient inRevit MEP,AutoCAD,IES VE, andbuilding regulation compliance assessments, • MCIBSE / MIET C Eng accreditation(or actively working towards it), • Strong knowledge ofUK building regulations, • Experience insustainable technology integration, • Provenproject leadershipandpeople managementcapabilities, • Excellenttechnical skillsand attention to detail, • Ability to deliver high-quality, innovative solutions in a multidisciplinary environment Please note this is a hybrid role requiring 2 to 3 days in the office including client site visits. #LI-DA1 Birmingham|West Midlands|United Kingdom Manchester|Greater Manchester|United Kingdom London|Greater London|United Kingdom Manchester|Greater Manchester|United Kingdom Mechanical Cities & Places

Cost Engineering Lead As our Cost Engineering Lead, you will play a pivotal role in ensuring the financial health and success of our programmes. Your expertise will drive accurate cost control, robust forecasting, and value optimization, directly influencing the efficiency and effectiveness of our project delivery. By establishing performance measurement techniques and supporting risk and change management, you will provide critical insights that shape our strategic decisions and project outcomes. What's in it for You? Career Growth: Join a global trailblazer and work on high-impact projects that shape the future of industries Collaboration: Work closely with global organisations, delivery teams, and clients to manage complex construction projects Innovation: Be at the forefront of innovative approaches to major complex civil infrastructure programmes Flexibility: Enjoy a hybrid work environment 2-3 days per week at Jacobs or client offices to foster collaboration within a supportive environment Recognition: Your expertise and commitment will be valued and leveraged to drive significant improvements in programme delivery We Offer Competitive salary: We offer compensation that reflects your skills and experience Flexible Work Arrangements: Benefit from hybrid, part-time, and flexible working hours, patterns, and locations 24 days holiday + option to buy a further 10 days Robust Pension Contributions: We offer enhanced pension contributions up to 10% to secure your future Comprehensive Health Coverage: Single medical cover and Digital GP service, with options to add your partner and family Family Planning Support: Access to fertility healthcare and family planning services Enhanced Parental Leave: Enjoy enhanced parental leave pay and free membership to employee assistance and parental programs 4 Life assurance at 4x your salary Income Protection: Financial security in case of long-term illness or injury Wellbeing Hub: Free access to wellbeing apps like Calm and Daily Burn Professional Development: We cover professional membership fees and provide continuous professional development (CPD) opportunities Community Engagement: Participate in charity matched-funding, paid volunteering time, and charitable donations About the Opportunity In this Cost Engineering Lead role, you will: Ensure Compliance and Functional Direction: Adhere to Programme Controls Policy, Strategy, and Plan, while providing direction for Cost Engineering and aligning with other PMO functions Manage and Control Costs: Develop and improve Cost Management systems, ensuring accurate cost control, change and baseline management, and robust forecasting Implement Earned Value Management (EVM): Establish performance measurement of projects using EVM and similar techniques, providing data-driven insights into performance Drive Risk and Change Management: Align risk and cost processes to support forecasts, and proactively support the identification and management of risk and change Collaborate and Coordinate: Work with Cost Engineers and Control Account Managers to standardize and ensure consistency of Cost Management processes, supporting other Programme Controls functions as required Manage Reporting and Interfaces: Ensure the reported cost position is accurate and reconcilable, managing the cost interface with other functional leads and supporting monthly Board Reporting data on cost-related matters Significant experience in Cost Engineering with expertise in cost management methodologies and techniques Knowledge of estimating, scheduling, and risk management techniques; understanding of contracts like NEC3/4; working knowledge of industry-standard Project Control Systems; and understanding of WBS and other data structures Strong client interface skills, proficiency in report writing and presentations Proactive, collaborative, goal-oriented, and resilient, with the ability to anticipate potential issues, work effectively with team members, set clear objectives, and maintain performance under pressure A relevant degree and membership in professional associations such as RICS, ACostE, or CICES Similar job titles this might be known as include: Cost Control Manager Cost Engineer Lead Principal Cost Engineer Associate Cost Engineer Associate Director Cost Engineer Cost Manager Please note that we are looking for a more traditional Cost Engineer skill set than Quantity Surveying for establishing PMO Controls for this role. Jacobs operates a hybrid work environment and a 40 hour working week as standard. Ideally London or SE England based Are you ready to challenge today and reinvent tomorrow with Jacobs Join us and make a significant impact on our projects, driving excellence and innovation in cost management! Good luck with your application #LI-EG1 #LI-HYBRID Bristol|Bristol City|United Kingdom Wokingham|Berkshire|United Kingdom Peterborough|Cambridgeshire|United Kingdom Birmingham|West Midlands|United Kingdom Manchester|Greater Manchester|United Kingdom London|Greater London|United Kingdom Project Controls Water

Financial Services Location: Aston University John Cadbury House Salary: £47,389 to £56,535 per annum Grade: Grade 09 Contract Type: Permanent Basis: Full Time Closing Date: 23.59 hours BST on Monday 22 September 2025 Interview Date: To be confirmed Reference: 0565-24 Release Date: Friday 05 September 2025 We have an exciting opportunity for an enthusiastic and proactive individual to join us as a Finance Business Partner within the Business Finance Team to ensure the provision of high standard business partnering support for our Schools and Professional Services Departments by working closely with Deans, Directors and their teams. As a Finance Business Partner, you will be responsible for driving improvements in financial performance in a specific Academic or Professional Service area of the University by providing leadership, guidance and support on financial information and business performance. This will include leading the day-to-day budgeting and forecasting across the budget areas, completing month-end and year-end processes, completing external returns as well as management reporting. The successful candidate will have relevant finance partnering experience and possess a recognised professional accountancy qualification. Excellent teamwork and communication skills, along with an enthusiasm and willingness to contribute to the development of the wider team are essential as is the ability to build relationships to challenge and influence decision making at all levels of the organisation. What we offer: • Aston University is a vibrant campus located within Birmingham city centre, which has excellent transport links via bus or train., • Excellent training and development opportunities., • A generous annual leave scheme with 30 days bookable leave and a further 13 days of bank holiday and University closure days., • Everyday discounts to a number of activities and retailers., • Great family-friendly policies., • On-site gym and pool with discounted staff membership available. This role may meet the requirements for Skilled Worker visa sponsorship. If you require sponsorship, Aston University will assess eligibility if you are shortlisted for the role. Please note we are unable to confirm individual eligibility before shortlisting. Click here for more information on Skilled Worker visa eligibility. Further details: Job Details University Information Email details to a friend Apply Online The University celebrates the rights of freedom of speech and academic freedom and is committed to maintaining and protecting these rights within the law. An offer to work at Aston University will never be denied on the basis of an individual's lawful expression of their beliefs, ideas or opinions. Aston University is an equal opportunities employer and welcomes applications from all sections of the community. It promotes equality and diversity in all aspects of its work. We strive to have robust inclusivity strategies in place, to encourage colleagues to have the confidence and freedom to be themselves in the workplace. For more information, visit: We recognise the value of flexible working. Please contact the recruiting manager to discuss what flexible working options are available for particular roles. If you require the job details document or an application form in an alternative format please contact the recruitment team at

Marketing, Recruitment & Admissions Location: Aston University John Cadbury House Salary: £30,805 to £36,636 per annum Grade: Grade 07 Contract Type: Permanent Basis: Full Time Closing Date: 23.59 hours BST on Sunday 28 September 2025 Interview Date: Thursday 16 October 2025 Reference: 0648-25 Release Date: Tuesday 02 September 2025 Aston University is looking to recruit a proactive and detail-oriented CRM Marketing Systems Officer to support the use of Microsoft Dynamics and other systems for our Marketing Department. In this key role, you'll be part of a centre of excellence for CRM across the University, working closely with colleagues in marketing, admissions, and recruitment to design, implement, and optimise communication journeys from enquiry to enrolment. You'll support consistent CRM usage, campaign performance, data-driven insights, and the continuous enhancement of our student engagement activity. This is an exciting opportunity for someone with experience in CRM systems, ideally within Higher Education. You'll need excellent communication skills, a good understanding of CRM platforms (particularly Dynamics 365 and Gecko), and the ability to collaborate across a wide range of teams and stakeholders. Join us and be part of a friendly, innovative, and forward-thinking marketing and recruitment team that values creativity, collaboration, and continuous improvement. This role may meet the requirements for Skilled Worker visa sponsorship. If you require sponsorship, Aston University will assess eligibility if you are shortlisted for the role. Please note we are unable to confirm individual eligibility before shortlisting. See here for more information on Skilled Worker visa eligibility: Further details: Job Details University Information Email details to a friend Apply Online Anonymous shortlisting will be carried out for this role as part of Aston University's commitment to equality and diversity and ensuring a fair and consistent approach to recruitment. Personal details that are included on application forms, including the candidate's name and address will not be disclosed to the shortlisting panel. CVs will not be considered as part of the shortlisting process. The University celebrates the rights of freedom of speech and academic freedom and is committed to maintaining and protecting these rights within the law. An offer to work at Aston University will never be denied on the basis of an individual's lawful expression of their beliefs, ideas or opinions. Aston University is an equal opportunities employer and welcomes applications from all sections of the community. It promotes equality and diversity in all aspects of its work. We strive to have robust inclusivity strategies in place, to encourage colleagues to have the confidence and freedom to be themselves in the workplace. For more information, visit: We recognise the value of flexible working. Please contact the recruiting manager to discuss what flexible working options are available for particular roles. If you require the job details document or an application form in an alternative format please contact the recruitment team at

If you are looking for a flexible part time role with a values-based organisation that has the people we support at the heart of everything we do, this is the role for you. At POhWER, we are passionate about making a difference in people’s lives and push boundaries to make an impact. As one of our casual workers, you will be able to bring this to life. If you are ready to take on a role that impacts your community and thrive in a dynamic, fast-paced environment, you will be the perfect match for one of our Bank Advocate roles. We have a diverse range of employee, bank workers and volunteers from different backgrounds. Previous or current job roles and experiences working with vulnerable people is beneficial however we are more focused on recruiting based on values and the passion to make a difference. Hours of Work: Bank worker – hours will be varied: hours to be between 9am - 5pm Monday – Friday as required. Location: Home based with travel around the Birmingham area. (Applicants should live in the Birmingham area; have a full driver’s licence and access to their own transport.) Please note: You will be expected to be take a flexible approach and potentially could be expected to commute outside of your specified borough. This commute would be covered within our Milage rate within our policy. Due to the requirements of this role we are happy to also consider applications from outside of the posted location. Salary: £12.60 per hour Contract Type: Bank Independent Advocate Requirements: • Strong communication and time management skills to successfully work remotely., • Excellent IT skills, including the use of Microsoft Outlook, Word, and Excel, and the ability to learn software packages such as client management databases., • Previous experience in advocacy, information and advice, or a similar role within health, social care, or the voluntary sector., • Demonstrable experience working with vulnerable adults., • Working knowledge of public and voluntary organisations. Meet the Organisation: Who We Are and What We Do At POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients' best interests. Think you are the perfect fit for this Independent Advocate role? Don't wait! Apply Now with your CV and Cover letter! Closing Date: 9AM, Friday 10th October 2025 (We reserve the right to close this vacancy early) Interview Date: TBC An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position. We're proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024. Successful applicants will need to obtain business insurance for their own vehicle. POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview. POhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under-represented in our workforce. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.

Duration: Initially on a 12 month contract.Hours: Full time, Monday to Friday.Please note a credit check is required before commencing this role **.Working as a Property Management Officer for a well-established financial services business with Platinum Investors in People accreditation,.This compan

My client is seeking an engineer looking for an opportunity to enhance their experience and apply the skills they have to service and maintain their coffee machines within the Midlands. This role will require you to have a mechanical understanding of machines and a clean UK driving licence as this is Field Based. Experience of working a Field role is not necessary. My clients business has been around for 50+ years and has been designing, manufacturing, maintaining and distributing coffee machines independently to some of the most recognised and well known business' in Britain and around the world. With this experience they have confidently tailored to their customer's every needs, resulting to attracting clients all over the world, and supplying to almost 100 countries to date. What You'll Be Doing: Carrying out diagnostic repairs ensuring all equipment is left in perfect working order. Carrying out preventative maintenance and yearly PVIs on steam boilers (Training will be provided). Attend customer sites within agreed SLAs and complete brand standard checks Provide technical support when installing new coffee machines on site and/or follow up Support on maintained equipment. Liaise with the inhouse team when needed. Respect and maintain all company tools, equipment, and vehicle to the highest standards, reporting anything deemed unsafe to use. Be a fantastic and approachable individual when dealing with our clients face to face or via other communication methods. What We Are Looking For From You: Employment history maintaining machines (Vending and Barista equipment desirable). Strong problem-solving skills with an electrical/mechanical background. A positive and enthusiastic individual with a genuine passion for working with machines in a customer facing environment. Computer literacy and clean UK driving licence. Please note: Applicants will only be considered if they meet the starting criteria • Have UK experience working as a Maintenance Engineer for a UK employer, • Have Full British Rights to work only., • Visas of any sort or requirement of sponsorship before 2031 will not be considered., • Are a UK resident and have proof of this., • Have a UK Clean driving licence.

Warehouse Operative – Hams Hall – Earn £12.Full Time - Immediate Start – Apply Now!.Nexus People are looking for Warehouse Operatives in Hams Hall to work with our client, who is a leading supermarket chain.Please note that you will be working across both the ambient and the chilled

Software Developer C#/Delphi Location: Office-based in Oldbury, West Midlands, UK Hours: Monday to Thursday, 8:30am-5:00pm (with a 30-minute lunch break); Friday, 8:30am-1:30pm (no lunch break) Contract Type: Permanent, Full-Time Salary & Benefits: Competitive salary, pension scheme, health cash plan, life assurance, 33 days holiday (including statutory days), discounted gym membership, cycle to work scheme, and employee assistance programme. About the Role An exciting opportunity has arisen for a skilled and enthusiastic Software Developer to join a dynamic IT team supporting a range of divisions within a leading UK-based manufacturing organisation. This role involves contributing to the development and maintenance of software systems used in construction design and manufacturing, supporting projects from concept through to completion. Key Responsibilities • Design, develop, and support software in line with business requirements and quality standards, • Perform database administration, including maintenance and design, • Produce high-quality documentation, • Support system integration testing and contribute to test planning, • 3-4 years of industry experience (preferably in manufacturing or construction design), • 3-4 years of programming experience including:, • Web.dev, Blazor, SQL Server, C#, .NET Framework, • Delphi, Java, JavaScript, • WPF, XAML, MVVM, ADO, ODBC, • MS Access and advanced MS Excel, • Strong database development and design skills using SQL Server, stored procedures, and functions, • Excellent problem-solving skills, particularly in resolving software errors and data discrepancies, • Strong organisational skills and the ability to work under pressure, • Ability to work independently and as part of a team, • Effective communication skills across all levels of users To apply: Please send your CV to the provided application email address. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

One thing's for sure as a Store Management Apprentice in Retail you'll never be bored. Please note you will need GCSEs in Maths and English, grade 4 and above (minimum grade C or equivalent) to be able to undertake the Apprenticeship.

We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role Title: Splunk ITSI Expert Location: Birmingham/Sheffield- Hybrid Duration: 28/11/2025 Rate: £559/Day(Inside IR35) Role Description: Responsibilities: Expertise in building Observability level 4 including ? Manage events and component level metrics, Metrics-logs and Traces, time series topology and AI/mL Models To achieve ? Alerts, Comprehensive Dashboards, Root cause analysis, Business Impact analysis and predictive and preventative insights Qualifications: ? 10 + years' experience builds observability level 4. ? Expertise in Splunk platform, including Essentials, Enterprise Security, and ITSI. ? Strong understanding of ITSM concepts (ITIL, ServiceNow) and service management processes. ? Proficiency in Scripting and programming languages like Python, Shell Scripting, or Perl (beneficial). ? Excellent analytical and problem-solving skills. ? Solid understanding of network, server, and application infrastructure. ? Strong communication and collaboration skills, with the ability to explain technical concepts to non-technical stakeholders. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.

Service Co Ordinator On Site Daily in Aston Monday - Thursday 8:30 - 5:00 Friday 8:30 - 4:30 Free parking on site available. My client is seeking an experienced Service Coordinator to join them on site in Aston daily. To ensure they are delivering excellent customer service, you will be a crucial addition to the team ensuring their clients needs are being met. In this role you will provide information, advice to their customers and recommendations about services on offer. To be considered for this role, you must have employment history which demonstrates your experience dealing with customers and engineers both over the phone and email. In addition, if you have Sage experience or exposure on a similar system you may be contacted. My clients business was established over 30 years following an already 20+ year history in designing, manufacturing, maintaining and distributing coffee machines independently to some of the most recognised and well known business in Britain and Italy. With over 50 years' experience they can confidently tailor to their customer's every needs, resulting to attracting clients all over the world, and supplying to almost 100 countries to date. Tasks (But not limited to): Booking in service calls with customers and yearly service update calls with customers. Arranging and allocating jobs to the relevant engineers. Keeping customers informed of any updates/requirements via calls and emails. Experience Using Sage. Sending out invoice to customers following completion of job confirmed by engineer. Liaise with distributors on arranging installation of coffee machines and communicate with client throughout the process. Excellent confidence using Microsoft office Fantastic communication skills where you can clearly and confidently liaise over the phone, email and if necessary in person. Excellent organisational skills which demonstrate your ability to multitask. What we will expect to see already Employment history in a service coordination or customer service role. Strong work ethic Excellent computer skills and professional telephone manner Proven ability to work on a team Excellent communication, organisational and record keeping skills Please Note: Do not apply if you require sponsorship before 2031 or on a visa of any sort, you may not be considered. You must have experience working as a Service Coordinator or relateable role. Do not apply if can not commit to the hours advertised and attending site daily as there is not an option to work from home or work alternative hours.