Outcomes
•To Ensure the security of the building and guests
•To actively detect guests’ needs and resolve them
•To serve guests by any means of communication they require
•To ensure smooth check-in and check-out tasks
•To maintain updated records of bookings and payments in our Property Management System
•To deal with special requests from guests
•To respond to guests’ complaints in a timely and professional manner and contact necessary staff to solve problems that arise
•To keep track of repeating issues and convey them to the Operations Manager or the housekeeping staff
•To oversee maintenance and repairs in individual rooms and common areas.
•To place supply orders when necessary
•To set up restaurant for breakfast
•To prepare and serve healthy breakfast and afternoon tea
•To ensure all rooms are clean, tidy, and fully furnished to accommodate guest

Recruitment Checks
•Authorisation to stay/work in the UK
•DBS (formerly CRB) check.
•At least two reference letters. Only business email addresses with a company domain will be accepted.

Office & Admin jobs in Torquay

Customer support

General manager

Driving

Monday to friday

Full time part

Customer

Support

Full time

Development

Top categories

Office & Admin Jobs in Torquay

Hotel Receptionist

Popular jobs searches in Torquay