Office customer service jobs in Norwich - Page 2Create job alerts

We are seeking a Coordinator on a temp to perm basis, this opportunity is full time, with the working pattern of Monday-Friday. This is working in a high pressure environment supporting Key Responsibilities: * Support the day-to-day delivery of operations, ensuring work is planned and scheduled in accordance with key specified parameters, including appropriate customer communication to support the servicing, testing, and repair of heating systems. * Ensure systems are kept up to date and accurately reflect customer details and requirements. * Effectively optimise the deployment of available engineer resources. * Support the timely completion of all administrative tasks to achieve key KPIs, including the provision of accurate and timely departmental and client reporting to maintain visibility of performance. * Handle escalated calls from customers and clients in line with complaint and feedback procedures. * Proactively support the resolution of customer complaints. Experience required: * Strong organisational and administrative skills * Previous customer service or admin experience required * Excellent communication skills, both written and verbal * Ability to prioritise tasks in a fast-paced environment * Good attention to detail * Team player with a flexible approach * Confident using email and internal systems * Previous Admin experience is essential. This role is in office only in Norwich, no remote or hybrid working available. Please apply online or for further details please contact Indiah at Atkinson Moss

Sales Administrator Role who thrives in a technical sales environement within a spare parts and packaging machinery business, with strong French and English lanuage skills. Operations, Customer Enquiries, Quotation Prep, Order Processing, Export Documentation e.t.c. Key Responsibilities • Manage daily customer enquiries, primarily from the UK and France, via phone and email, • Support the sales team by preparing accurate quotations for spare parts, service visits, and maintenance packages, • Process customer orders, ensuring accuracy in pricing, lead times, and part identification, • Liaise with the supply chain team to confirm product availability, pricing, and delivery schedules, • Coordinate the dispatch of goods, including preparation of basic export documentation for EU and international shipments, • Maintain up-to-date customer records, order histories, and CRM data, • Assist the service department with scheduling, parts allocation, and follow-up communication, • Provide aftersales support, including order updates, tracking details, and issue resolution, • Collaborate closely with internal teams to ensure efficient workflows and a high level of customer satisfaction, • Support general administrative functions within the sales office Skills & Experience Required • Fluency in both English and French (written and spoken), • Previous experience in a busy sales office, ideally within spare parts, engineering, machinery, or technical products, • Strong knowledge of quotation preparation, order processing, and customer service practices, • Familiarity with basic export procedures, including commercial invoices, packing lists, and Incoterms, • Excellent communication skills with a confident and professional telephone manner, • Strong attention to detail and the ability to manage multiple priorities effectively, • Proficient IT skills, including experience with CRM systems, Microsoft Office, and email platforms, • A proactive, organised, and customer-focused mindset

82335 - Jointer This jointer will report to the field staff supervisor and will work within network operations based in our Norwich office. You will be a permanent employee in our UK Power Networks team. You will attract a salary of £41,031 + benefits and a bonus of 3%. If you are successful, you will need to undertake a medical and DBS reference check Close Date:. 26/04/2026 We also provide the following additional benefits 25 Days Annual Leave plus bank holidays. Reservist Leave - Additional 18 days full pay and 22 unpaid Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit Scheme, Season Ticket Loan Tax efficient benefits: Cycle to Work, Home & Tech, and Green Car Leasing Schemes Occupational Health support Switched On - scheme providing discount on hundreds of retailers' products Discounted gym membership Employee Assistance Programme Cable Jointer We have an excellent career opportunity with us at UK Power Networks! Our teams continue to grow through their achievements, and we want you to join our exciting role that provides job security and professional development. We are the country's biggest electricity distributor! We make sure the lights stay on for more than eight million homes and businesses across London, the South East and the East of England. As a jointer you will improve the fault response performance across the Cambridge area. This will include speaking to customers, the central Network Operations team, and overseeing contractors. You'll also work with engineers and others to ensure we can deliver 1st class service to our customers! You'll also be expected to carry out all aspects of Jointing on both low and high voltages cables on the UK Power Networks distribution system. Duties Fault finding on the Distribution network Connection of new supplies Alterations to existing supplies The restoration of LV supplies in agreement with central control Testing and switching on the LV network - and understanding the results of the tests and acting appropriately Repairs to public lighting services Supervision of excavating teams Understanding and providing updates for operational diagrams, Low and high voltage jointing Use of appropriate IT equipment including TDR, LV Faults sniffer and electronic touch pad. Immediate supervision of Craft Attendant. Inspection and Maintenance Required to undertake standby on a contractual basis As key member of our team, our jointers play a vital role in the safe and timely restoration of and connection of supplies. UK Power Networks is regulated by various guidelines, and this role is particularly important in ensuring successful compliance with Customer Minutes Lost and Customer Interruption targets. As a jointer, you may be required to work at any location within the UK Power Networks area, at first though within the Norwich area. Experience As an experienced Jointer, you'll also need these key skills for this role: City and Guilds 2339 (formally 2322) certificate or equivalent NRSWA qualification as a supervisor and operative m(or equivalent A flexible approach to out of hours work Be able to work in a team Ability to problem solve in a practical way Working calmly under pressure A Clean driving licences Personal Skills You'll also have: A strong safety focus Customer focused Potential to undertake shift working You'll also receive regular training and development

We are seeking a part time Customer Service Advisor on a temp to perm basis, we are looking for a suitable customer service driven candidates across the following shifts; Thursday, Friday 1pm-6pm and Saturday 2pm-8pm (these are set shifts not varied week to week) Please be aware we are looking for candidates who are looking to fulfil part time work only. Main duties will include (but not limited to): * Answer and manage diverse customer calls, emails, and live chats * Resolve issues, provide advice, and deploy engineers across East Anglia * Book heating system services and log urgent jobs for over 600 field engineers * Calm distressed customers and ensure a smooth, professional service journey * Update systems accurately and liaise with teams to deliver timely solutions Previous Customer Service experience is essential. This role is in office only in Norwich, no remote or hybrid working available. Please apply online or for further details please contact Indiah at Atkinson Moss

We are currently recruiting for a Casual Area Security Officer to join the G4S team, covering the Kings Lynn and Wisbech areas. This will be to cover 4 to 5 sites within the area, where you will act as a security officer on site. With knowledge of a range of different sites, it will give you great opportunities for progression and gaining transferable skills from the different customers! Contract Information: Pay Rate: £14.20 per hour Hours: 0 hour contract only. Shift Pattern: Flexibility required Monday to Sunday, on a day and night shift rotation. SIA Licence: Security Guarding or Door Supervisor Licence (desired), however, training is available for the right candidate. You must hold a full UK manual driving and your own car is needed for this position. Your Time at Work As a Casual Area Security Officer, your duties will include: • Travelling to 4 or 5 different sites, within a 20-mile radius of the Kings Lynn and Wisbech areas - Meet and greet staff and visitors and ensure they adhere to the required security protocols - Conducting searches where required - Patrolling the premises - Dealing with security incidents - Incident report writing - Gatehouse Duties - Reception Duties Our Perfect Worker • To be aged 18 or over - To preferably hold a valid Door Supervisor or Security Guarding License - Be a great communicator, verbally and written - To have great customer service skills - Knowledgeable of Microsoft Office platforms Key Information and Benefits • 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual) - Workplace pension scheme - Life assurance benefit - Contributory healthcare scheme - Eyecare vouchers - Employee discount schemes - Progression, training & development opportunities - Refer a friend scheme - Free uniform provided Job ref: 1G4S (G283) G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline

The ideal candidate should be proficient in Microsoft Office and have strong organizational and customer service skills. A respected business in Rainham is seeking a Customer Services Administrator / Sales Support professional to join their team. This role primarily focuses on supporting the Custome

The successful candidate will support the General Office Supervisor and ensure excellent customer service to internal clients. A leading law firm in Greater London is looking for a Deputy Supervisor for their General Office department. Join us to help deliver outstanding service within the firm.

Sales Administrator / Customer Service Coordinator. Previous experience of working in a customer service role. Maximising sales by providing excellent customer service.

A well-established services company in the UK is seeking a dedicated Customer Service/Office Administrator. Ideal candidates will have strong communication and organisational skills, time management abilities, and experience in customer service. The role involves liaising with customers, managing di

Previous experience in a customer service or similar administrative role. Customer Service Representative. Reporting to the UK Sales Manager, you will play a key role in delivering a high level of customer service while supporting internal sales and operational functions.

Customer Service/Office Administrator. Receiving and processing emails from Customers, categorise by Customer type and process accordingly. Provide administrative support for customers allowing them to log in to the website and customer portals.

This role involves delivering high-level customer service, supporting internal sales, and managing customer accounts. The ideal candidate will have customer service experience, be highly organized, and proficient in Microsoft Office. A well-established organization in the engineering and manufacturi

A leading rental company in Aldridge is seeking a customer service administrator for a temporary ongoing role. The successful candidate will support the hire desk team, manage rental admin duties, handle customer queries, and ensure excellent service delivery. Key skills include effective communicat

The ideal candidate is a strong problem solver with a passion for customer service, joining a vibrant team as a Complaints Assistant. Office Angels is an employment agency. Monday - Friday 9am - 5pm (5 days in the office).

A leading retail company is looking for a Customer Service Assistant to deliver exceptional service in a busy store setting. Ideal candidates are passionate about customer service and can work flexible hours. Responsibilities include assisting customers, maintaining store appearance, and following s

Support continuous improvement activities, helping to streamline customer service and account management processes. Experience in account management, customer service, or a commercial support role. Account Manager (Customer Service).

Earn up to £700 a week in your free time by providing feedback on everyday products and services. No office assistant experience required. If needed, try out products or services ahead of your session.

A recruitment agency is seeking an Account Manager in Burgess Hill to provide outstanding customer service and manage client accounts. This fast-paced role offers a proactive approach to nurturing customer relationships and requires managing orders and service requests. Ideal candidates will have ex

If needed, try out products or services ahead of your session. Earn up to £700 a week in your free time by providing feedback on everyday products and services.

A well-established engineering and manufacturing business in Hove is seeking a proactive Customer Service Representative to support customers with their orders and enquiries. Ideal candidates have previous customer service experience, strong Microsoft Office skills, and the ability to work under pre

Key responsibilities include: * Managing customer bookings and service enquiries * Liaising with technicians and workshop teams * Providing updates on vehicle progress and costs * Delivering excellent customer service at all times * Upselling additional services where appropriate Abo

If you enjoy connecting with people and making a difference, a career in Customer Service within our Branch Network could be a fantastic opportunity for you. As a Customer Service Advisor, youll:. Build meaningful relationships with our members and help them find the right products and services to s

Sales Office Manager - Luxury Resort | £48K-£52K + Benefits | South of Basingstoke Hampshire. Sales Office Manager / Senior Sales Manager (Hotels).

Meetings & Events Sales Office Manager to manage the Meeting and Events Office. Benefits you will receive asMeetings & Events Sales Office Manager. Meetings & Events Sales Office Manager will.

We are now looking for a Senior Host / Receptionist to lead the front door experience at our Canary Wharf site and support the team in delivering outstanding guest service from the moment guests arrive.

We're Hiring! Contact Centre - Customer Service Advisor - On-going Temp role Bristol - Old Market Full-time, 40 hours per week Monday-Friday, 08:30-17:00 1 in 4 Saturdays (8:00-16:30) - paid at time and a half OR take a day off in the week! Bring your customer service experience to a team where

Bank Driver/Receptionist Norfolk and Waveney.Express new ideas, take initiative and save lives.Others talk about being brave, at IC24, were made that way.From providing high quality integrated urgent care for over six million people, to thinking of innovative solutions for our patients every role a

Volunteer Receptionists/Administrators are really important and provide a warm welcome to the people coming into our services. Covering reception duties, answering the telephone and welcoming people into the service. Supporting the collection and inputting of service data.

Establishment Management Advisor Location: Valley Rd, Portishead, BS20 8JJ Contract: 16 weeks minimum term contract Hours: 37 hours per week (Monday-Friday) Pay Rate: £14.Umbrella About the Role: This role exists to protect the integrity of workforce establis

Christmas Bonus + 29 Days Holiday + Pension.Saturdays (10:00am – 4:00pm), with a weekday off in lieu; Weekday hours are 9:00am – 4:30pm.Our client began in 2017 as a passion project and has grown into a trusted luxury watch specialist.Their growth has been built on reputation, meticulous

Repairs Office Manager Fixed Term Contract, 12 months+ £45,000 Kirklees, West Yorkshire/ Hybrid Hamilton Woods Associates are currently recruiting for a Repairs Office Manager to lead and manage the repairs call team, planners and administrators on a fixed term contract for 12 months. Duties

Reporting to the Head of Operations, the College Office Manager will lead, manage and develop the Administration team, ensuring that the College Office operates as a highly effective, professional and responsive service. The College Office sits at the heart of the College, with the team playing an e

The Customer service adviser will communicate effectively with potential customers both in person and over the phone, in order to promote our company's products and services. The main objective for a customer service adviser would be to advertise our products and services and book an appointment for

You will be an integral part of a highly professional team, focused on delivering the highest levels of client care, outstanding service, and memorable experience to all internal employees, clients, and directors.

Are you looking to use your skill set in a rewarding environment with our welcoming and specialised.Come and join the Agincare family as an Bank Administrator/Receptionist.Click here to view the care home Quality Commission rating - an Agincare employee you'll enjoy.R

To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and German. The Bilingual Customer Service Advisor will report into the German Team Leader. We are recruiting for a permanent German & English Bilingual Customer

To support the Building Services Manager in the management and delivery of projects, providing technical guidance to the team, ensuring compliance, efficiency, driving continuous improvement and a profitable level of performance, whilst delivering excellent customer service. In this role, you'll ste

Prior customer service experience in an omni-channel environment is preferred, however telephony only customer service will be considered! You will be a customer centric individual that thrives when helping people! You will be comfortably managing a varying workload, and be proactive to manage diffe

Oasis Restore is seeking Business Support Officers to join our team in supporting the creation of the first secure school in the UK.

To be considered for this role interested applicants must have acquired a minimum of 3 years experience reviewing loan agreements within a front/middle or back office environment. Provide feedback to the front office from an operations perspective on draft agreements for consideration when finalisin

The Package: £29,500 basic salary On-target earnings of £40,000 Monday to Friday: 8:00am - 6:00pm 1 in 4 Saturdays: 8:00am - 1:00pm Key Responsibilities: Liaising with customers regarding outstanding work and service updates Managing bookings including appointments, reservations, and

We have a great opportunity for a Family Information Service Advisor to join our fantastic Family Information Service based in Woking. This role is open to hybrid working and as a team we split our time between collaborating with colleagues in the office, working within the communities we serve, and

The successful candidate will demonstrate a proactive and enthusiastic approach, along with exceptional customer service to all of our customers. We require all staff to undertake an enhanced Adult and Child Workforce DBS Check and to register with the DBS Update Service. Please note: From 28 Novem

We are looking for a Betting Office Trainee Assistant Manager who w.

Our client is looking for a German Speaking Customer Support Advisor with a track record of delivering high-quality Customer Service, ideally online and over the phone, and who are comfortable in a fast-paced environment. You will help resolve enquiries for both potential and existing customers acro

We are supporting a long-established engineering and manufacturing organisation in the recruitment of an experienced Office & Operations Manager to oversee day-to-day operations at their UK site.

Customer Service Advisor Shift Times: Monday- Friday 40HPW Pay Rate: £13. PH Location: Hybrid working, EX1 3UT Job Purpose / OverviewIn this role you will play a key part in