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  • MCR Injury Clinic
    Office Manager
    Office Manager
    9 hours ago
    £12.5–£13 hourly
    Part-time
    Swinton

    Overview of Role To oversee the day-to-day administrative operations of our busy sports therapy clinic. This role is essential to ensuring smooth clinic operations, exceptional patient experience, and efficient business processes. The role is the operational backbone of our clinic, managing everything from patient bookings to facility maintenance. Role Description Patient Management & Customer Service · Manage patient bookings, scheduling, and appointment co-ordination across multiple practitioners. · Handle patient enquiries via phone, email, and in-person with professionalism and empathy. · Maintain accurate patient records and ensure that confidentiality standards and Data Protection requirements are met. · Co-ordinate with clinic staff to optimise appointment schedules. Customer Relationship Management & Data Management · Maintain and update the Customer Relationship Management (CRM) system to ensure data accuracy. · Generate reports on patient attendance, revenue, and clinic performance metrics. · Implement CRM best practices to improve patient retention and communication. Financial Operations · Process and settle supplier invoices, client payments and maintain accurate financial records. · Monitor clinic expenses and assist with budget management. · Handle purchase orders and supplier relationship management. Facility Management · Ensure clinic rooms and common areas are clean, well-maintained, and properly equipped. · Coordinate with maintenance contractors. · Manage inventory of clinical supplies, office materials, and equipment. · Oversee health and safety compliance, including equipment servicing and safety checks. · Maintain professional clinic environment that reflects our brand standards. General Administrative Support · Provide administrative support to clinical staff and management. · Manage clinic communications, including phone systems and email correspondence. · Coordinate staff schedules and cover arrangements. · Assist with social media and marketing initiatives and patient communication campaigns. Professional · To demonstrate effective time management and organisational skills during management of own workload · To act as an ambassador for the MCR Injury Clinic at all times. · To be aware of, keep up to date with and adhere to all MCR Injury Clinic policies and procedure at all times. · To participate in the appraisal system and be responsible for fulfilling your own agreed objectives and personal development plan. Person Specification Qualifications (Desirable) Relevant admirative qualification (NVW Level 3 or equivalent) First aid certification Book-keeping qualification (Level 2 or equivalent) Experience (Essential) Minimum 2 year’s experience in an administrative or operations role, preferably in healthcare, fitness, or service industry Experience with CRM systems and database management Experience with social media and digital marketing platforms Basic bookkeeping or finance administration experience Customer service experience in a professional environment Skills (Essential) Excellent organisational skills with strong attention to detail Exceptional communication skills, both written and verbal Proficiency in Microsoft Office Suite (Word, Excel, Outlook) Ability to learn new software systems quickly Strong problem-solving abilities and initiative Ability to work independently and manage multiple priorities Professional telephone manner and customer service skills Basic understanding of health and safety regulations Personal Attributes (Essential) Discretion and ability to handle confidential information Empathetic and patient-focused approach Reliable, punctual, and trustworthy Flexible and adaptable to changing priorities Team player with positive attitude Professional appearance and demeanour ADDITIONAL INFORMATION The following supplementary information will form part of your job description. Codes of Professional Conduct: Staff are required to abide by all relevant Company policies and procedures. Confidentiality: Information relating to employees and business of the Company must be treated in the strictest confidence. Under no circumstances should such information be discussed with any unauthorised person(s) or organisations. All staff must operate within the requirements of the Whistleblowing Policy. Health & Safety: Employees are required to ensure they are aware of, and comply with, policies and procedures relating to Health & Safety (whether statutory or Company), and assist in ensuring the compliance of other staff. Equality & Diversity: The Company is committed to ensure that no job applicant or employee receives less favorable treatment on the grounds of age, disability, gender, race, religion or belief, sexual orientation, marital status, gender reassignment or pregnancy/maternity. We fully support the right of all staff to equal opportunities and are committed to the development of a diverse workforce. Policies: It is the responsibility of staff to be familiar with Company policies that affect them, and work within the scope set out in them. Managers are responsible for ensuring staff know about, and work within the Company’s policies, procedures and protocols. This job description and person specification are neither exhaustive nor exclusive and the responsibilities and tasks may change during the life of the role.

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  • Career Change
    Health & Safety Advisor Placement Programme
    Health & Safety Advisor Placement Programme
    3 days ago
    £25000–£45000 yearly
    Full-time
    Manchester

    Are you looking to kick-start a new career in health & safety? We are recruiting for companies who are looking to employ our Health & Safety Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee within 20 miles of your location upon completion. Whether you are working full time, part-time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps, Step 1 - IOSH - Managing Safely Here you will learn about the basics of health and safety. Step 2 - NEBOSH Now you will decide whether you would like to study the NEBOSH General, Construction or the Fire Safety course, depending on the path that you intend your career to follow. You will have an expert tutor on hand if required. Step 3 - Risk Assessments You will write a series of risk assessments that need to be up to a workplace standard. This is a requirement to gain your NEBOSH certification. Step 4 - NEBOSH Exams The exams can be sat in one of the official NEBOSH testing centres, or online. (Online only currently available for general certificate). Your Job Upon Completion Once you have completed all of the mandatory training and exams, we will place you into an entry level health & safety role as either a advisor, officer or coordinator, where you will be guaranteed a starting salary of £25K-£45K. We have partnered with a number of large organisations strategically located throughout the UK, providing a nationwide reach of jobs for our candidates. At a one off cost of £1099, or a deposit of £162 followed by 10 interest free monthly instalments of £113, this represents a great opportunity to start a rewarding career in health & safety and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees.

    Immediate start!
    No experience
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  • Lasgidi Restaurant and Lounge
    Business Support Officer
    Business Support Officer
    20 days ago
    Full-time
    Salford

    POSITION: Business Support Officer LOCATION: Manchester JOB TYPE: Permanent, full-time JOB REF: LKO-T01 SALARY: £42,000 HOURS: 37.5 hours per week NO. OF VACANCIES: 1 JOB DESCRIPTION AND RESPONSIBILITIES: The Business Support Officer will provide comprehensive administrative, operational, and compliance support to ensure the smooth running of the restaurant. This role will coordinate daily business activities, support the management team, and contribute to the strategic development of LKO Foods Ltd. Key Responsibilities: · Prepare, format, and distribute documents, reports, and presentations. · Assist with procurement, ordering supplies, and managing stock to ensure optimal stock levels. · Support HR with recruitment, onboarding, and training coordination. · Maintain databases and ensure records are up to date. · Identify and suggest process improvements to enhance efficiency. · Work with management to prepare business performance reports. · Maintain positive working relationships across teams and departments. · Identify and suggest process improvements to enhance efficiency. · Maintain databases and ensure records are up to date. · Coordinate marketing materials and social media updates in line with brand standards. · Support marketing, communications, and customer service functions as needed. · Monitor regulatory changes relevant to the hospitality industry. Requirements · Bachelor’s degree in Business Administration, Hospitality Management, or related field (or equivalent professional experience). · Minimum 2 years’ experience in an administrative, operational, or business support role, preferably in hospitality or retail. · Knowledge of African cuisine supply chains and cultural hospitality practices. · Experience coordinating events or marketing activities. · Familiarity with HR/payroll processes and compliance monitoring. · Strong organisational and multitasking skills, with attention to detail. · Excellent communication and interpersonal skills · Good problem-solving skills and a can-do attitude · Competency in MS Office Suite and basic accounting software. · Ability to work quickly and accurately to deadlines with minimal supervision · Flexibility to ensure everything runs smoothly and on rare occasions the ability to work out of hours or at weekends to ensure the systems integrity.

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