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Kitchen Installation Technician Location: Chesham / High Wycombe (Office locations) Location of work: Buckinghamshire, Bedfordshire, Hertfordshire and surrounding counties. Salary: £ 41,327 + Excellent Benefits Van & Fuel Card Included For Business Usage. Are you looking to join a growing, values-led organisation with a clear social purpose? At SettleParadigm, were proud to be the largest housing group in the region, managing over 27,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire. Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising number of new affordable homes we build. Through our merger weve brought together shared values, skills and ambition, so we can build more affordable homes and make an even bigger difference in the communities we serve If you're ready to grow your career in a supportive, inclusive environment while helping to shape stronger communities, wed love to welcome you on our journey. Together, were building a better future. About the Role/team Following our merger and recent property acquisition were looking to two additional Kitchen Installers/Fitters to join our Kitchen & Bathroom team. As part of our Direct Labour Operation (DLO), youll be responsible for completing full kitchen installations in residents homes, ensuring all work is carried out to the highest standards. Youll work closely with residents, providing excellent customer service while delivering safe, professional, and high-quality installations. As a member of our DLO, you'll receive a fully equipped hybrid van and fuel card for business use (insurance and servicing covered). Key Responsibilities: Install kitchen units and worktops Carry out plumbing to sink base units Prepare floor and wall surfaces for installation Complete ceramic wall tiling, vinyl floor tiling, and decorating Ensure safe working practices and high-quality workmanship at all times Deliver excellent customer service in residents homes What Were Looking For Must haves: Relevant City & Guilds Part 1 & 2, NVQ2, or equivalent experience Apprentice trained or extensive experience in kitchen fitting Experience with complete kitchen installations, including units, worktops, tiling, flooring, and accessories Strong commitment to safety and customer service Full manual driving licence. Nice to haves: A proactive approach to problem-solving Pride in delivering work that makes homes more comfortable and welcoming Experience in social housing/local authority. Clean driving licence. Benefits At SettleParadigm, we believe in creating an environment where our people feel valued, supported, and inspired to grow. Our comprehensive benefits and rewards package reflects this commitment. annual salary: £ 41,327 per annum 25 days holiday, increasing with service, plus Christmas closure and buy options Generous pension scheme up to 9.5% employer contribution via salary sacrifice Family-friendly leave : Enhanced maternity, paternity, and adoption leave Health cash plan claim up to £1,800 for everyday health costs (plus free kids cover) Life cover and income protection Flexible working hybrid options, modern offices, free parking & EV charging And thats just the beginning! Were also thrilled to provide: Mental Health First Aiders available to support Car leasing via salary sacrifice (for permanent colleagues subject to conditions) Funded training, qualifications & apprenticeships 3 paid volunteering days in the local communities Peer-recognition rewards platform Paid professional subscription (one per year) Working Hours & Additional Pay Hours and working pattern: 42.5 hours per week Monday - Friday. Our Commitment We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups. Accessibility and Adjustments We are committed to providing reasonable adjustments throughout our recruitment process and well always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required. Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made. Please ensure you fully answer the questions on the application form. Closing Date: 05/05/2026 We reserves the right to close this vacancy earlier than the closing date should we find a suitable candidate. TPBN1_UKTJ

Mobile Estate Technician Salary: £36,850+ Excellent Benefits Location: Hertfordshire, Bedfordshire, Buckinghamshire and surrounding counties Contract: 12-month fixed-term contract Included: Company van plus fuel card for business usage. Are you looking to join a growing, values-led organisation with a clear social purpose? At SettleParadigm, were proud to be the largest housing group in the region, managing over 30,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire. Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising number of new affordable homes we build. Through our merger weve brought together shared values, skills and ambition, so we can build more affordable homes and make an even bigger difference in the communities we serve If you're ready to grow your career in a supportive, inclusive environment while helping to shape stronger communities, wed love to welcome you on our journey. Together, were building a better future. Were now looking for practical, hands-on Mobile Estate Technicians to help us deliver high quality estate services that keep our communal areas clean, safe and well-maintained for residents. About the role As a Mobile Estate Technician, youll work as part of a mobile team delivering a wide range of estate services including jet washing, bin cleaning, bulk waste removal, communal window cleaning and other estate-based tasks. Youll travel across our neighbourhoods, ensuring communal spaces are clean, safe and welcoming. Youll also act as a visible representative of SettleParadigm, engaging with residents and colleagues while carrying out your duties. This is a great role for someone who enjoys working outdoors, using equipment and machinery, and taking pride in improving the areas where our residents live. Key Responsibilities: Remove and safely dispose of bulky and hazardous (non-asbestos) waste Operate jet-washing equipment, bin-cleaning machinery and other estate tools Clean external and internal communal windows up to the 4th floor using reach-and-wash systems, ladders and manual methods Keep housing land clean, removing graffiti and maintaining communal areas Complete daily work records using mobile devices, including locations, weights and job details Maintain equipment, vehicles and supplies, reporting faults promptly Clear blocked gullies, drains and stack pipes using jet wash and SkyVac equipment Carry out minor repairs and improvements such as small painting jobs, planting and signage installation Support resident engagement events and provide basic estate service advice Identify and report incidents of anti-social behaviour, safeguarding concerns or criminal activity Work collaboratively with other Mobile Estate Technicians and estate cleaning teams Ensure all work is completed safely, following Health & Safety legislation, RAMS and SettleParadigm procedures What Were Looking For Must haves: Experience in roles involving significant manual handling Experience delivering mobile front-line services Basic knowledge of Health & Safety, RAMS and correct manual handling techniques Basic numeracy, literacy and IT skills (including mobile apps) Fluent spoken English Full clean UK driving licence Ability to work efficiently, manage time well and stay calm under pressure Ability to inspect vehicles/equipment and recognise hazards Ability to build positive relationships with residents and colleagues Nice to haves: Experience using commercial jet washers or bin-cleaning equipment Experience working in social housing Basic understanding of COSHH regulations Knowledge of waste transfer rules and compliance Basic understanding of maintenance tools and equipment Benefits At SettleParadigm, we believe in creating an environment where our people feel valued, supported, and inspired to grow. Our comprehensive benefits and rewards package reflects this commitment. annual salary: £ 36,850 per annum 25 days holiday, increasing with service, plus Christmas closure and buy options Generous pension scheme up to 9.5% employer contribution via salary sacrifice Family-friendly leave : Enhanced maternity, paternity, and adoption leave Health cash plan claim up to £1,800 for everyday health costs (plus free kids cover) Life cover and income protection Flexible working hybrid options, modern offices, free parking & EV charging And thats just the beginning! Were also thrilled to provide: Mental Health First Aiders available to support Car leasing via salary sacrifice (for permanent colleagues subject to conditions) Funded training, qualifications & apprenticeships 3 paid volunteering days in the local communities Peer-recognition rewards platform Paid professional subscription (one per year) Our Commitment We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups. Accessibility and Adjustments We are committed to providing reasonable adjustments throughout our recruitment process and well always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required. Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made. Please ensure you fully answer the questions on the application form. Closing Date: 05/05/2026 We reserve the right to close this vacancy earlier than the closing date should we find a suitable candidate. TPBN1_UKTJ

At SettleParadigm, were proud to be the largest housing group in the region, managing over 30,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire.

Senior Support Worker - Young People's Supported Housing Location: Berkhamsted, Hertfordshire Salary: £32,189 per annum Contract: Permanent, Full Time Hours: 37.5 hours per week (Monday-Friday) About the role Are you passionate about making a real difference in the lives of vulnerable young people? We are looking for a proactive and inspiring Senior Support Worker to join a young people's supported housing service in Berkhamsted, part of which is Ofsted-registered . The service provides safe accommodation and trauma-informed support to young people aged 16-25 with complex needs , helping them build independence and move towards long-term housing. As Senior Support Worker, you will lead by example , supporting and motivating a team of Support Workers to deliver high-quality, person-centred support. You will work closely with the Team Manager and be an integral part of the management team for the scheme . Although the service operates 24/7 , this role is Monday to Friday , providing leadership and oversight to ensure excellent and consistent care. Key responsibilities Lead, coach and supervise a team delivering 24/7 supported housing services Ensure trauma-informed, person-centred support plans are in place and regularly reviewed Respond promptly to safeguarding concerns and liaise with relevant external agencies Promote positive outcomes by supporting young people to develop life skills and move towards independent living Maintain high standards of risk management, safeguarding, and record-keeping Create a positive, collaborative and resilient team culture Support team development through one-to-ones, team meetings and training sessions Take part in an on-call rota About you You will be a confident and compassionate leader with: Experience of leading or supervising staff in a 24/7 support environment A strong understanding of the needs of vulnerable young people aged 16-25 Knowledge of safeguarding, risk management and trauma-informed practice Excellent communication skills, empathy and emotional resilience The ability to inspire, motivate and support a diverse team What we offer 25 days' annual leave (plus bank holidays) Flexible benefits package , including healthcare, dental care and lifestyle discounts Life assurance (4x salary) and up to 10% pension contribution Ongoing professional development, including funded apprenticeships Two paid volunteering days per year Family-friendly policies and a supportive, inclusive workplace culture Important information We are unable to provide visa sponsorship • applicants must have the right to work in the UK This role includes participation in an on-call rota Applications will be reviewed weekly on a rolling basis , so early application is encouraged Colleagues at risk of redundancy should state this on their application, as they will be given priority consideration How to apply Please apply with an anonymised CV and a short supporting statement explaining why you are a good fit for the role. TPBN1_UKTJ

Senior Support Worker - Young People's Supported Housing Location: Berkhamsted, Hertfordshire Salary: £32,189 per annum Contract: Permanent, Full Time Hours: 37.5 hours per week (Monday-Friday) About the role Are you passionate about making a real difference in the lives of vulnerable young people? We are looking for a proactive and inspiring Senior Support Worker to join a young people's supported housing service in Berkhamsted, part of which is Ofsted‑registered. The service provides safe accommodation and trauma‑informed support to young people aged 16-25 with complex needs, helping them build independence and move towards long‑term housing. As Senior Support Worker, you will lead by example, supporting and motivating a team of Support Workers to deliver high‑quality, person‑centred support. You will work closely with the Team Manager and be an integral part of the management team for the scheme. Although the service operates 24/7, this role is Monday to Friday, providing leadership and oversight to ensure excellent and consistent care. Key responsibilities Lead, coach and supervise a team delivering 24/7 supported housing services Ensure trauma‑informed, person‑centred support plans are in place and regularly reviewed Respond promptly to safeguarding concerns and liaise with relevant external agencies Promote positive outcomes by supporting young people to develop life skills and move towards independent living Maintain high standards of risk management, safeguarding, and record‑keeping Create a positive, collaborative and resilient team culture Support team development through one‑to‑ones, team meetings and training sessions Take part in an on‑call rotaAbout you You will be a confident and compassionate leader with: Experience of leading or supervising staff in a 24/7 support environment A strong understanding of the needs of vulnerable young people aged 16-25 Knowledge of safeguarding, risk management and trauma‑informed practice Excellent communication skills, empathy and emotional resilience The ability to inspire, motivate and support a diverse teamWhat we offer 25 days' annual leave (plus bank holidays) Flexible benefits package, including healthcare, dental care and lifestyle discounts Life assurance (4x salary) and up to 10% pension contribution Ongoing professional development, including funded apprenticeships Two paid volunteering days per year Family‑friendly policies and a supportive, inclusive workplace cultureImportant information We are unable to provide visa sponsorship - applicants must have the right to work in the UK This role includes participation in an on‑call rota Applications will be reviewed weekly on a rolling basis, so early application is encouraged Colleagues at risk of redundancy should state this on their application, as they will be given priority considerationHow to apply Please apply with an anonymised CV and a short supporting statement explaining why you are a good fit for the role

Gas and Heating Installation Technician Salary : £46,514 • Excellent Benefits Location of work: Buckinghamshire, Bedfordshire, Hertfordshire and surrounding counties. Office Locations: Wooburn Green, High Wycombe (Head Office). Chesham (Stores Room). Working Hours: 42.5 hours per week (Monday - Friday). Benefits: Company Van, Fuel Card for business usage. 25 days annual leave + bank holidays + a company wide shutdown between Christmas & New Years. Our full benefits package can be found within the advert copy. At SettleParadigm, were proud to be the largest housing group in the region, managing over 27,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire. Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising number of new affordable homes we build. Through our merger weve brought together shared values, skills and ambition, so we can build more affordable homes and make an even bigger difference in the communities we serve If you're ready to grow your career in a supportive, inclusive environment while helping to shape stronger communities, wed love to welcome you on our journey. Together, were building a better future. As a Gas and Heating Installation Technician, youll play a vital role in ensuring our customers homes are safe, warm and energy-efficient. Youll carry out full and partial installations, breakdown repairs and servicing to a high standard, working independently and in line with all relevant regulations, codes of practice and Paradigm procedures. This is a hands-on, customer-focused role where your technical expertise and problem-solving skills will make a real impact. About the Role/team Youll be part of our Property Services team, reporting to the Gas Installation Supervisor, and working closely with residents, colleagues and other technicians. Youll diagnose and repair a wide range of gas and heating faults, aiming for a first-time fix wherever possible. Youll also complete all required documentation accurately and on time, maintain van stock, and ensure all work is carried out safely and professionally. This role also involves supporting apprentices or less experienced technicians when required, helping to build capability across the team. Youll be trusted to work independently, make informed decisions and deliver high-quality work that meets regulatory standards and customer expectations. Key Responsibilities Carry out full and partial gas and heating installations, breakdown repairs and servicing Diagnose and repair faults across a wide range of gas appliances and heating systems Aim for a 95% first-time fix rate and keep recall rates low Complete all documentation, including certificates, accurately and promptly Work professionally and courteously, upholding customer care standards Comply with all health and safety legislation, risk assessments and method statements Report unsafe working methods, installations or equipment Communicate effectively with tenants and colleagues, demonstrating a duty of care Use materials and equipment safely and efficiently, minimising waste Maintain van stock levels and follow procedures for business assets (vehicles, PPE, ID, devices) Mentor or support apprentices and other technicians when required Purchase materials as needed to complete works Contribute to team problem-solving and continuous improvement What Were Looking For Must haves: Significant experience in domestic gas and heating installations Understanding of building structures to complete installations safely General building knowledge to make good after works Experience flushing heating systems ACS Gas Qualifications: CCN1, CENWAT, HTR1, CKR1, CPA1 Logical, methodical approach to problem-solving and fault-finding Strong knowledge of relevant legislation, building regulations and health & safety Ability to make informed decisions using your own initiative Good literacy and numeracy Full valid UK driving licence Ability to work independently and as part of a team Clear and effective communication skills Commitment to excellent customer service Willingness to join the on-call rota for out-of-hours work Strong time-management skills and ability to meet tight deadlines Nice to haves: Unvented G3 qualification Experience with commercial heating systems Clean driving licence Experience with Renewable Energies such as Air Source Heat Pumps For added brilliance: A proactive, solutions-focused mindset Confidence working independently in customers homes Pride in delivering high-quality workmanship A commitment to safety, compliance and continuous improvement Benefits At SettleParadigm, we believe in creating an environment where our people feel valued, supported and inspired to grow. Our comprehensive benefits and rewards package reflects this commitment. Annual salary: £46,514 (from 01 April 2026) 25 days holiday, increasing with service, plus Christmas closure and buy options Generous pension scheme up to 9.5% employer contribution via salary sacrifice Family-friendly leave: Enhanced maternity, paternity and adoption leave Health cash plan claim up to £1,800 for everyday health costs (plus free kids cover) Life cover and income protection Modern offices, free parking & EV charging And thats just the beginning: 30+ qualified Mental Health First Aiders Car leasing via salary sacrifice (for permanent colleagues) Funded training, qualifications & apprenticeships 3 paid volunteering days Peer-recognition rewards platform Paid professional subscription (one per year) Working Hours/Additional working: Hours: 42.5 hours per week, 08:00 - 17:30 - Monday Friday. Participation in the on-call rota. Our Commitment We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups. Accessibility and Adjustments We are committed to providing reasonable adjustments throughout our recruitment process and well always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required. Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made. Please ensure you fully answer the questions on the application form. Closing Date: 27/03/2026 We reserves the right to close this vacancy earlier than the closing date should we find a suitable candidate. TPBN1_UKTJ

Planned Works Electrical Support Technician Salary: £34,938 + Excellent Benefits Office Locations: Chesham & Wooburn Green, High Wycombe Location of Work: Buckinghamshire, Bedfordshire, Hertfordshire & surrounding counties. Contract: Permanent Hours: 42.5 hours per week (08:00 - 17:30 Monday - Friday) Vacancies: Five newly created roles available Included: Company Van & Fuel Card (Business usage only) Kick-start your electrical career with one of the regions most exciting housing providers At SettleParadigm, were proud to be the largest housing group in the region, managing over 30,000 homes across Hertfordshire, Bedfordshire and Buckinghamshire. Everything we do is about delivering excellent services, high-quality homes, neighbourhoods we can be proud of and maximising the number of new affordable homes we build. Through our merger weve brought together shared values, skills and ambition, helping us make an even bigger difference in the communities we serve. Were now launching five brand-new Planned Works Electrical Support Technician roles , a fantastic opportunity for people with electrical experience who want to grow, learn and develop alongside qualified electricians. If youve been waiting for a chance to step up, gain hands-on experience and build a long-term career in electrical installation, this is it. About the Role As a Planned Works Electrical Support Technician, youll work directly alongside a qualified electrician to support the delivery of kitchen and bathroom refurbishment programmes across our homes. This is a hands-on, practical role where youll assist with strip-outs, cable routing, containment installation, basic electrical preparation and other enabling tasks. Youll learn on the job, develop your skills and play a key part in ensuring safe, high-quality installations in residents homes. This is the perfect role for an electrical mate, improver or someone with early electrical experience who wants to progress. Key Responsibilities: Electrical support Assist the qualified electrician with first-fix and second-fix tasks Install basic electrical accessories and containment (pattress boxes, back boxes, conduit, trunking) Help with cable pulling, routing and preparation Prepare tools, materials and work areas Support testing activities (e.g., recording readings as instructed) Strip-outs & enabling works Carry out safe strip-outs of old kitchen and bathroom fittings Chase walls for cable routes under guidance Lift floorboards, create access points and remove redundant cabling Complete basic making-good tasks Keep work areas tidy, safe and organised Working in occupied homes Work respectfully and professionally in residents homes Protect surfaces and property using dust sheets and coverings Communicate politely about noise, access and power interruptions Report safeguarding or welfare concerns immediately Health, safety & compliance Follow safe isolation, PPE, RAMS and site safety rules Use hand and power tools safely and within competence Report hazards, near-misses and unsafe conditions Maintain a safe and tidy work environment at all times Documentation & customer service Complete paperwork accurately Communicate clearly with electricians, colleagues and residents Follow procedures for vehicles, PPE, uniform and equipment Represent SettleParadigm positively at all times What Were Looking For Must haves: City & Guilds Level 2 or equivalent introductory electrical qualification Experience as an electrical mate, improver or in a construction trade Basic understanding of domestic electrical systems Ability to use hand and power tools safely Experience assisting with first-fix, second-fix or electrical preparation Experience working in occupied homes or customer-facing environments Awareness of PPE and hazard identification Ability to follow instructions and work safely Good literacy and numeracy Full valid driving licence Strong customer-focused approach Ability to manage time and follow schedules Full manual driving licence Able to work independently and as part of a team Nice to haves: Experience installing trunking, conduit, pattress boxes or containment Experience in social housing refurbishment environments Clean driving licence Benefits At SettleParadigm, we believe in creating an environment where our people feel valued, supported, and inspired to grow. Our comprehensive benefits and rewards package reflects this commitment. annual salary: £34,938 + Excellent Benefits 25 days holiday, increasing with service, plus Christmas closure and buy options Generous pension scheme up to 9.5% employer contribution via salary sacrifice Family-friendly leave : Enhanced maternity, paternity, and adoption leave Health cash plan claim up to £1,800 for everyday health costs (plus free kids cover) Life cover and income protection Flexible working hybrid options, modern offices, free parking & EV charging And thats just the beginning! Were also thrilled to provide: Mental Health First Aiders available to support Car leasing via salary sacrifice (for permanent colleagues subject to conditions) Funded training, qualifications & apprenticeships 3 paid volunteering days in the local communities Peer-recognition rewards platform Paid professional subscription (one per year) Working Hours 42.5 hours per week Monday to Friday Offices based in Chesham and Wooburn Green with travel across our operating area. Our Commitment We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups. Accessibility and Adjustments We are committed to providing reasonable adjustments throughout our recruitment process and well always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required. Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made. Please ensure you fully answer the questions on the application form. Closing Date: 08/05/2026 We reserve the right to close this vacancy earlier than the closing date should we find a suitable candidate. TPBN1_UKTJ

Bathroom Installer (Multi-Skilled) Location: Chesham, High Wycombe + travel to our properties across Buckinghamshire, Bedfordshire and Hertfordshire . Van + Fuel card provided for business usage. Salary: £41,327 • Excellent Benefits Are you looking to join a growing, values-led organisation with a clear social purpose? At SettleParadigm, were proud to be the largest housing group in the region, managing over 30,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire. Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising number of new affordable homes we build. Through our merger weve brought together shared values, skills and ambition, so we can build more affordable homes and make an even bigger difference in the communities we serve If you're ready to grow your career in a supportive, inclusive environment while helping to shape stronger communities, wed love to welcome you on our journey. Together, were building a better future. About the Role/team: We are seeking a skilled and customer-focused Bathroom Installer/Fitter to join our Planned Works team. This is your chance to make a difference in peoples homes, delivering high-quality bathroom installations in a supportive and collaborative environment. As a Bathroom Installer, you'll be responsible for installing complete bathroom suites, including bath, WC, wash hand basin, decoration, tiling, flooring, and fitting accessories. Youll work to the highest standard, ensuring that each installation is carried out safely and efficiently, with a focus on delivering exceptional service. Key Responsibilities: Install complete bathrooms, including tiling, flooring, and all relevant fixtures and fittings Work independently and unsupervised to a high standard in line with industry best practices and health and safety regulations Complete necessary documentation promptly and accurately as per company procedures Communicate professionally with residents, ensuring they are informed and satisfied with the work being done Use materials and tools effectively, reducing waste and maintaining stock levels in the company van Comply with all health and safety legislation and company policies, ensuring safe work environments Occasionally mentor/supervise less experienced team members What Were Looking For Must haves: City & Guilds Part 1 & 2, NVQ2, or equivalent experience in bathroom fitting and general maintenance Apprentice-trained or significant experience as a Bathroom Fitter Strong knowledge of building regulations and codes of practice Valid full UK manual driving licence Ability to carry out bathroom installations to a high standard Excellent communication and customer service skills Ability to work independently and as part of a team Attention to detail with the ability to meet tight deadlines and prioritise effectively Nice to haves: Experience mentoring or supervising less experienced colleagues Broader multi-skilled maintenance experience For added brilliance: A proactive, customer-focused approach with pride in delivering exceptional service Strong organisational skills and adaptability Experience in social housing or local authority Benefits At SettleParadigm, we believe in creating an environment where our people feel valued, supported, and inspired to grow. Our comprehensive benefits and rewards package reflects this commitment. Annual salary: £41,327 25 days holiday, increasing with service, plus Christmas closure and buy options Generous pension scheme up to 9.5% employer contribution via salary sacrifice Family-friendly leave: Enhanced maternity, paternity, and adoption leave Health cash plan claim up to £1,800 for everyday health costs (plus free kids cover) Life cover and income protection Flexible working modern offices, free parking & EV charging And thats just the beginning! Were also thrilled to provide: 30+ qualified Mental Health First Aiders available to support Car leasing via salary sacrifice (for permanent colleagues subject to conditions) Funded training, qualifications & apprenticeships 3 paid volunteering days in the local communities Peer-recognition rewards platform Paid professional subscription (one per year) Working Hours & Additional Pay Hours: Full-time, permanent role (42.5 hours per week) Participation in out-of-hours rota, with potential to boost base salary Our Commitment We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups. Accessibility and Adjustments We are committed to providing reasonable adjustments throughout our recruitment process and well always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required. Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made. Please ensure you fully answer the questions on the application form. Closing Date: 05/05/2026 We reserve the right to close this vacancy earlier than the closing date should we find a suitable candidate. TPBN1_UKTJ

Electrician (Urgent Repairs) Salary: £44,819 + Excellent Benefits Location: High Wycombe & Chesham, with travel across our operating area (Buckinghamshire, Bedfordshire, Hertfordshire) Contract: Permanent Hours: 42.5 hours per week Included: Company van + fuel card for business usage and uniform Are you looking to join a growing, values-led organisation with a clear social purpose? At SettleParadigm, were proud to be the largest housing group in the region, managing over 30,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire. Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising number of new affordable homes we build. Through our merger weve brought together shared values, skills and ambition, so we can build more affordable homes and make an even bigger difference in the communities we serve If you're ready to grow your career in a supportive, inclusive environment while helping to shape stronger communities, wed love to welcome you on our journey. Together, were building a better future. Were now looking for a skilled and confident Electrician to join our Repairs & Maintenance team. If you thrive in a fast-paced environment, enjoy working independently and take pride in delivering excellent customer service, this is a fantastic opportunity to make a real impact. About the Role As an Urgent Repairs Electrician, youll respond to emergency and reactive electrical issues in our customers homes. Youll diagnose faults quickly, carry out safe and effective repairs and aim for a first-time fix wherever possible. This is a role for someone who enjoys variety, autonomy and problem-solving. Youll work mostly independently, with occasional support from colleagues for larger or more complex jobs. Key Responsibilities: Respond to urgent and reactive electrical repairs across our homes Diagnose faults quickly and carry out safe, compliant repairs Aim for first-time fix wherever possible Work independently, managing your own workload and priorities Maintain accurate records and complete all required documentation Represent SettleParadigm professionally and courteously at all times Ensure all work meets current regulations and safety standards Keep your van stocked, tools maintained and equipment in good order Optionally participate in out-of-hours work (voluntary, not required) What Were Looking For Must haves: City & Guilds 2365 or equivalent qualification 18th Edition Wiring Regulations Experience in housing repairs, maintenance or similar environments Strong fault-finding and diagnostic skills Excellent communication and customer service skills Ability to work independently and under pressure Basic understanding of Health & Safety legislation Full UK driving licence Nice to haves: City & Guilds 2391 Inspection & Testing Full clean licence For added brilliance: Experience working in social housing Benefits At SettleParadigm, we believe in creating an environment where our people feel valued, supported, and inspired to grow. Our comprehensive benefits and rewards package reflects this commitment. annual salary: £44,819 + Excellent Benefits 25 days holiday, increasing with service, plus Christmas closure and buy options Generous pension scheme up to 9.5% employer contribution via salary sacrifice Family-friendly leave : Enhanced maternity, paternity, and adoption leave Health cash plan claim up to £1,800 for everyday health costs (plus free kids cover) Life cover and income protection Flexible working hybrid options, modern offices, free parking & EV charging And thats just the beginning! Were also thrilled to provide: Mental Health First Aiders available to support Car leasing via salary sacrifice (for permanent colleagues subject to conditions) Funded training, qualifications & apprenticeships 3 paid volunteering days in the local communities Peer-recognition rewards platform Paid professional subscription (one per year) Working Hours 42.5 hours per week (08:00 - 17:30 Monday - Friday) Monday to Friday Travel required across our property portfolio Our Commitment We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups. Accessibility and Adjustments We are committed to providing reasonable adjustments throughout our recruitment process and well always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required. Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made. Please ensure you fully answer the questions on the application form. Closing Date: 07/05/2026 We reserve the right to close this vacancy earlier than the closing date should we find a suitable candidate. TPBN1_UKTJ

Support residents from move-in to end of defects. Take ownership of coordinating defects activity, maintaining accurate data and keeping everything moving, while delivering a consistently positive and proactive service that makes a real difference to our customers experience. Supporting residents. Driving coordination. Keeping things on track. We are looking for an organised, proactive and customer-focused Aftercare Support Officer to play a key role in our New Homes Aftercare service. This is an important support role within the Development Directorate, where your coordination skills, attention to detail and commitment to residents as well as the team, will help ensure a smooth and positive aftercare experience. The role is hybrid with two days in our office in High Wycombe and some remote / home working. There will be some travel within our area of operation; Buckinghamshire and surrounds so you will need a driving licence and regular access you own vehicle. Salary: £18,381 p/a for 20 hours p/w (full time equivalent £34,006 p/a) Are you looking to join a growing, values-led organisation with a clear social purpose? At SettleParadigm, were proud to be the largest housing group in the region, managing over 30,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire. Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising number of new affordable homes we build. Through our merger weve brought together shared values, skills and ambition, so we can build more affordable homes and make an even bigger difference in the communities we serve If you're ready to grow your career in a supportive, inclusive environment while helping to shape stronger communities, wed love to welcome you on our journey. Together, were building a better future. About the Role/team Youll be at the heart of our End of Defects (EOD) process, supporting colleagues, coordinating communication and ensuring accurate records and systems underpin high-quality service delivery. As an Aftercare Support Officer, youll provide effective administrative and operational support across the Aftercare team and the wider Development Directorate. Youll help maintain accurate data, manage communications and support compliance, reporting and service standards. A core element of the role is supporting and coordinating End of Defects (EOD) activity across new build schemes. Acting as a central point of coordination, youll help ensure inspections are arranged on time, residents are kept informed and outcomes are clearly recorded, contributing to a well-managed and resident-focused aftercare service. Youll also provide flexible support across development-related activity, responding to changing priorities and helping teams maintain momentum and consistency during busy periods. Key responsibilities Provide effective and flexible administrative and operational support to the Aftercare team, including managing shared inboxes and supporting day-to-day aftercare activity. Provide additional support to the wider Development Directorate where required, helping maintain service continuity and effective coordination. Support and coordinate the End of Defects (EOD) process across new build schemes, ensuring inspections are scheduled, managed and completed in line with agreed procedures and timescales. Proactively monitor upcoming Defects Liability Period end dates, liaising with internal colleagues and Employers Agents to confirm inspection dates and escalate delays where required. Coordinate resident communications relating to EOD activity, including issuing invitations, confirming appointments, following up non-responses and responding to enquiries. Ensure all resident contact, inspection outcomes and follow-up actions are accurately recorded and progressed within relevant systems. Maintain accurate EOD records, including updating tracking spreadsheets and logging agreed defect items on system. Support the Aftercare team to maintain accurate scheme, property and resident information, enabling effective monitoring, reporting and defect closure. Support financial processes where required, including raising purchase orders and logging and coding invoices or payment vouchers. Assist with data gathering, feedback collation and report preparation. Review resident feedback, including survey responses, and proactively contact residents where concerns have been raised to ensure issues are understood and accurately captured. Proactively contact residents who have not reported defects ahead of the end of the Defects Liability Period, issuing clear and timely communications on next steps and responsibilities. About you You are committed to delivering excellent customer service and take pride in supporting residents through clear, professional and empathetic communication. You are highly organised and methodical, able to balance multiple tasks, deadlines and competing priorities while maintaining accuracy and attention to detail. You take ownership of your work, progress actions proactively and are comfortable following up and escalating issues in line with agreed processes. You understand the importance of consistency, data quality and compliance in delivering a reliable aftercare service. You work flexibly, collaboratively and positively within a team, supporting colleagues during periods of high workload and contributing to a joined-up service. What Were Looking For Must haves: Experience in an administrative, coordination or support role. Experience managing time-critical processes, workflows or diaries involving multiple stakeholders. Experience delivering excellent customer service and accurately recording outcomes on system. Able to maintain accurate records, spreadsheets and system updates for reporting and audit purposes. Understanding of the importance of accurate records, audit trails and data quality in a regulated housing or property environment. Awareness of effective customer communication principles, particularly where processes and timescales are complex. Strong organisational and coordination skills. Clear and professional written and verbal communication. Ability to build constructive relationships with residents, colleagues and external partners. High attention to detail and confidence in managing follow-ups and chasing actions. Proactive, solution-focused approach and willingness to support others during busy periods. A full driving licence with access to a car for business use. Benefits At SettleParadigm, we believe in creating an environment where our people feel valued, supported, and inspired to grow. Our comprehensive benefits and rewards package reflects this commitment. annual salary: £18,381 p/a for 20 hours p/w (FTE £34,006 p/a) 25 days holiday, increasing with service, plus Christmas closure and buy options Generous pension scheme up to 9.5% employer contribution via salary sacrifice Family-friendly leave : Enhanced maternity, paternity, and adoption leave Health cash plan claim up to £1,800 for everyday health costs (plus free kids cover) Life cover and income protection Flexible working hybrid options, modern offices, free parking & EV charging And thats just the beginning! Were also thrilled to provide: Mental Health First Aiders available to support Car leasing via salary sacrifice (for permanent colleagues subject to conditions) Funded training, qualifications & apprenticeships 3 paid volunteering days in the local communities Peer-recognition rewards platform Paid professional subscription (one per year) Our Commitment We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups. Accessibility and Adjustments We are committed to providing reasonable adjustments throughout our recruitment process and well always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required. Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made. Please ensure you fully answer the questions on the application form. Closing Date: Wednesday 06 May 2026 TPBN1_UKTJ

Electrical Technician (Compliance Testing) Location: Chesham, High Wycombe + travel across Buckinghamshire, Bedfordshire, Hertfordshire & surrounding counties. Salary : £44,819 + Excellent Benefits Van & Fuel Card included for business usage. Are you looking to join a growing, values-led organisation with a clear social purpose? At SettleParadigm, were proud to be the largest housing group in the region, managing over 30,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire. Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising number of new affordable homes we build. Through our merger weve brought together shared values, skills and ambition, so we can build more affordable homes and make an even bigger difference in the communities we serve If you're ready to grow your career in a supportive, inclusive environment while helping to shape stronger communities, wed love to welcome you on our journey. Together, were building a better future. About the Role/team Were excited to offer newly created permanent opportunities for Electrical Technicians (Compliance Testing) to join our EICR/Compliance Testing team. This mobile role covers our property portfolio across Buckinghamshire, Bedfordshire, Hertfordshire, Cambridgeshire, Oxfordshire, Berkshire and surrounding counties. As part of the role, you'll be provided with a van and a fuel card for business usage. Youll play a key role in ensuring 100% electrical compliance across our homes. From EICRs and emergency lighting tests to repairs and partial rewires, youll help us maintain safe, high-quality living environments for our residents, all while delivering a first-time fix approach and excellent customer care. Key Responsibilities: Carry out Electrical Installation Condition Reports (EICRs) Complete installations, servicing, repairs, and partial rewires in domestic properties Perform annual emergency lighting tests and other compliance duties Deliver a first-time fix service with minimal disruption to residents Maintain accurate documentation and job records Adhere to health and safety regulations and internal procedures Represent SettleParadigm professionally in residents homes What Were Looking For Must haves: Extensive experience in domestic installations, inspections, fault finding, servicing, and repairs Strong understanding of construction, building regulations, and health & safety Excellent communication skills for resident and colleague interactions Full valid UK manual driving licence Essential certifications: City & Guilds 2365 Level 2 and 3 (or equivalent) 18th Edition NVQ Level 3 Minimum 1 years experience in inspection and testing City & Guilds 2391 (or equivalent) in inspection and testing For added brilliance: Confidence in working independently across a mobile patch Passion for maintaining safe, compliant homes for residents Experience within Social Housing / Local Authority properties. Benefits At SettleParadigm, we believe in creating an environment where our people feel valued, supported, and inspired to grow. Our comprehensive benefits and rewards package reflects this commitment. annual salary: £44,819 25 days holiday, increasing with service, plus Christmas closure and buy options Generous pension scheme up to 9.5% employer contribution via salary sacrifice Family-friendly leave : Enhanced maternity, paternity, and adoption leave Health cash plan claim up to £1,800 for everyday health costs (plus free kids cover) Life cover and income protection Flexible working hybrid options, modern offices, free parking & EV charging And thats just the beginning! Were also thrilled to provide: 30+ qualified Mental Health First Aiders available to support Car leasing via salary sacrifice (for permanent colleagues subject to conditions) Funded training, qualifications & apprenticeships 3 paid volunteering days in the local communities Peer-recognition rewards platform Paid professional subscription (one per year) Our Commitment We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups. Accessibility and Adjustments We are committed to providing reasonable adjustments throughout our recruitment process and well always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required. Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made. Please ensure you fully answer the questions on the application form. Closing Date: 10/05/2026 TPBN1_UKTJ

Gas Heating and Breakdown Technician/Engineer Salary: £45,057 + excellent benefits Contract: Permanent Hours: Monday to Friday, 8am to 5.30pm Role type: Mobile role with van and fuel card included Base: Field based with one visit per month to our Glory Park office in Wooburn Green for toolbox talks, one to ones and team meetings Are you looking to join a growing, values-led organisation with a clear social purpose? At SettleParadigm, were proud to be the largest housing group in the region, managing over 30,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire. Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising number of new affordable homes we build. Through our merger weve brought together shared values, skills and ambition, so we can build more affordable homes and make an even bigger difference in the communities we serve If you're ready to grow your career in a supportive, inclusive environment while helping to shape stronger communities, wed love to welcome you on our journey. Together, were building a better future. We are hiring four Gas Heating and Breakdown Engineers We are growing our team and have four new roles available. Our current workload has works across the following patches: Patch 1 HP postcode area High Wycombe, Amersham, Chesham and across South Buckinghamshire. Patch 2 SG and CM postcode area with additional work throughout Cambridgeshire and Hertfordshire. Patch 3 SL and UB postcode area Slough, Gerrards Cross, Chalfont, Uxbridge with additional work across Buckinghamshire and Middlesex. All Technician's will attend one monthly meeting at our Glory Park office in Wooburn Green. About the Role As a Gas Heating and Breakdown Engineer, you will carry out gas servicing, diagnostics and repairs in our customers homes. You will work independently across your patch, supported by a strong team and equipped with everything you need to do the job well. You will receive a fully stocked van, fuel card, mobile phone, tablet, PPE and branded workwear. This is an important role that helps keep our customers safe, warm and supported. Key Responsibilities: Carry out gas servicing, diagnostics and breakdown repairs Work on a range of domestic gas appliances Deliver excellent customer service and aim for first time fixes Follow all health and safety requirements Keep van stock organised and equipment in good condition Complete job notes and reports accurately Travel across your patch and occasionally to other areas when needed What Were Looking For Must haves: Strong experience in gas breakdowns ACS Gas Qualifications: CCN1, CENWAT, HTR1, CKR1, CPA1 Competence in electrical work linked to heating systems Good problem solving skills Full valid manual driving licence Nice to haves: Unvented G3 qualification For added brilliance: Experience working in social housing Confidence working independently across a mobile patch A passion for delivering safe, warm homes and great customer service Benefits At SettleParadigm, we believe in creating an environment where our people feel valued, supported, and inspired to grow. Our comprehensive benefits and rewards package reflects this commitment. annual salary: £45,057 plus excellent benefits 25 days holiday, increasing with service, plus Christmas closure and buy options Generous pension scheme up to 9.5% employer contribution via salary sacrifice Family-friendly leave : Enhanced maternity, paternity, and adoption leave Health cash plan claim up to £1,800 for everyday health costs (plus free kids cover) Life cover and income protection Flexible working hybrid options, modern offices, free parking & EV charging And thats just the beginning! Were also thrilled to provide: Mental Health First Aiders available to support Car leasing via salary sacrifice (for permanent colleagues subject to conditions) Funded training, qualifications & apprenticeships 3 paid volunteering days in the local communities Peer-recognition rewards platform Paid professional subscription (one per year) Working Hours & Additional Pay Monday to Friday, 8am to 5.30pm Optional overtime and out of hours rota Opportunities to increase earnings through additional work Our Commitment We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups. Accessibility and Adjustments We are committed to providing reasonable adjustments throughout our recruitment process and well always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required. Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made. Please ensure you fully answer the questions on the application form. Closing Date: 31/05/2026 We reserve the right to close this vacancy earlier than the closing date should we find a suitable candidate. TPBN1_UKTJ

Electrical Technician (Kitchen & Bathroom Team) Location: High Wycombe/Chesham with travel across Bucks, Beds & Herts. Salary : £44,819 p/a Hours: 42.5 hours per week (Monday - Friday). * Van & Fuel Card provided (business use only* Are you looking to join a growing, values-led organisation with a clear social purpose? At SettleParadigm, were proud to be the largest housing group in the region, managing over 27,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire. Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising number of new affordable homes we build. Through our merger weve brought together shared values, skills and ambition, so we can build more affordable homes and make an even bigger difference in the communities we serve If you're ready to grow your career in a supportive, inclusive environment while helping to shape stronger communities, wed love to welcome you on our journey. Together, were building a better future. About the Role: Due to the expansion of our investment works programme and our recent property acquisition, we have exciting opportunities for two Electricians to join our Kitchen & Bathroom team. Whether youre self-employed seeking stability or currently working elsewhere and looking for a financially strong organisation with excellent benefits and career progression, this role offers a secure and rewarding future. As a Technician working for our Direct Labour Organisation (DLO), youll be supplied with: A fully equipped hybrid van and fuel card An electronic tablet for scheduling and communication A mobile phone, work clothing, and PPE Youll be the face of SettleParadigm, delivering a quality service to customers in their homes with professionalism, competence, and a friendly manner. Key Responsibilities: Mark out and chase in for new sockets Core holes for fans Install and add heat alarms/update old smoke alarms Run trunking Wire ring and radial circuits Connect and test installations Complete certification Carry out consumer unit changes Remove old circuits Install lights and bathroom fans Second fix sockets and accessories What Were Looking For Must haves: Extensive experience in electrical work including domestic installation, inspection reports, fault finding, service, repairs, and re-wires City & Guilds 2365 Level 2 and 3 (or equivalent) & 18th Edition qualification (Essential Qualification) Sound knowledge of legislation and Codes of Practice (construction, building regulations, health & safety) High level of literacy and numeracy Ability to make well-informed decisions using initiative Clear and effective communication skills Commitment to excellent customer service standards Full valid manual UK driving licence Nice to haves: Experience working in social housing or similar environments Familiarity with multi-trade tasks alongside electrical work For added brilliance: A proactive, customer-focused approach with pride in delivering first-time fixes Strong problem-solving skills and adaptability Benefits At SettleParadigm, we believe in creating an environment where our people feel valued, supported, and inspired to grow. Our comprehensive benefits and rewards package reflects this commitment. Annual salary: £ £44,819 p/a (from 01 April 2026) 25 days holiday, increasing with service, plus Christmas closure and buy options Generous pension scheme up to 9.5% employer contribution via salary sacrifice Family-friendly leave: Enhanced maternity, paternity, and adoption leave Health cash plan claim up to £1,800 for everyday health costs (plus free kids cover) Life cover and income protection And thats just the beginning! Were also thrilled to provide: 30+ qualified Mental Health First Aiders available to support Car leasing via salary sacrifice (for permanent colleagues subject to conditions) Funded training, qualifications & apprenticeships 3 paid volunteering days in the local communities Peer-recognition rewards platform Paid professional subscription (one per year) Working Hours & Additional Pay Hours: 42.5 hours per week, full-time, permanent Participation in out-of-hours rota, with potential to boost base salary Our Commitment We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups. Accessibility and Adjustments We are committed to providing reasonable adjustments throughout our recruitment process and well always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required. Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made. Please ensure you fully answer the questions on the application form. Closing Date: 30/03/2026 We reserve the right to close this vacancy earlier than the closing date should we find a suitable candidate. TPBN1_UKTJ

Assistant Director of Repairs Delivery Salary: £105,743 p/a (includes supplement) + Excellent Benefits Location: Wooburn Green, High Wycombe or Letchworth Garden City Hybrid: 2 days per week in the office, 3 days from home Contract: Permanent Are you looking to join a growing, values-led organisation with a clear social purpose? At SettleParadigm, were proud to be the largest housing group in the region, managing over 30,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire. Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising number of new affordable homes we build. Through our merger weve brought together shared values, skills and ambition, so we can build more affordable homes and make an even bigger difference in the communities we serve We are now looking for an experienced Assistant Director of Repairs Delivery to provide strategic and operational leadership across our repairs and fleet services. This is a pivotal role, leading one of the organisations most visible and essential functions, with a real opportunity to shape and embed customer-focused service delivery, improve resident satisfaction and drive innovation across systems, people and performance. If you thrive on leading complex services, influencing organisations at scale and delivering tangible outcomes for residents, this is a rare opportunity to make a real difference. About the Role As Assistant Director of Repairs Delivery, youll provide strategic and operational leadership across responsive repairs, non-specialist M&E repairs and our fleet of over 300 vehicles. Youll ensure our homes are safe, well maintained and aligned to our asset strategy, while championing a culture of high performance, accountability and customer focus. Youll lead senior managers, influence organisation-wide decision-making and drive continuous improvement across systems, processes, commercial performance and resident experience. This role is central to delivering our corporate priorities, from compliance and safety to sustainability, value for money and service transformation. Key Responsibilities: Strategic leadership Develop and deliver our repairs and fleet strategy, aligned to organisational ambitions and regulatory requirements Work closely with Strategic Asset Management to set robust service standards and maximise return on investment Provide visible leadership across the repairs service, fostering a culture of collaboration, accountability and high performance Act as a senior representative for Property, contributing to corporate discussions, policies and cross-functional initiatives Lead on complex or high-level complaints, ensuring swift resolution and learning Innovation & change Drive technological improvements and digital innovation across repairs and fleet Use data and insight to inform decision-making and performance improvement Lead productivity improvements across in-house teams, external contractors and improving value for money Operational excellence Lead all inhouse repairs, non-specialist M&E repairs and fleet operations Manage fleet procurement, maintenance, compliance and driver safety Ensure repairs delivery is modern, commercially astute and sector-leading Work with Development to ensure new-build assets meet long-term maintenance standards Ensure full compliance with repairs and fleet policies, standards and legislation Customer experience Drive a culture of customer focus that improves Tenant Satisfaction Measures Ensure services are designed around resident needs and deliver high satisfaction Use feedback, complaints and data to shape continuous improvement Represent SettleParadigm at resident forums, committees and engagement events Financial & commercial leadership Manage repairs and fleet budgets, ensuring strong financial controls and forecasting Optimise commercial performance of in-house teams and contractors Identify opportunities to improve efficiency and reduce operational costs Compliance, risk & governance Ensure full compliance with all legal and regulatory requirements, including the Social Housing (Regulation) Act and Building Safety Act Maintain robust risk management and assurance processes Provide reports to Board, Committees and Executive Board on performance, compliance and strategic progress Ensure contractors deliver safe, compliant, value-for-money service What Were Looking For Must haves: Proven leadership of large-scale DLO and contractor repairs services Experience managing large fleets and operational risk Strong track record of budget management and forecasting Experience handling complex complaints and resident expectations Demonstrable contractor management experience Experience implementing policies and procedures aligned to legislation and best practice Senior leadership experience within a Property or Repairs function Strong technical understanding of repairs legislation and best practice Commercial acumen and ability to make risk-based decisions Skilled at interpreting data to drive improvement Excellent communication, negotiation and report-writing skills Ability to lead change, inspire teams and drive high performance Innovative mindset with a proactive approach to problem-solving Degree in Housing, Construction Management, Civil Engineering or related field CIH Level 5 (desired) or willingness to work towards it Full UK driving licence Benefits At SettleParadigm, we believe in creating an environment where our people feel valued, supported, and inspired to grow. Our comprehensive benefits and rewards package reflects this commitment. annual salary: £105,743 (includes supplement) plus excellent benefits 30 days holiday upon starting , plus Christmas closure and buy options Generous pension scheme up to 9.5% employer contribution via salary sacrifice Family-friendly leave : Enhanced maternity, paternity, and adoption leave Health cash plan claim up to £1,800 for everyday health costs (plus free kids cover) Life cover and income protection Flexible working hybrid options, modern offices, free parking & EV charging And thats just the beginning! Were also thrilled to provide: Mental Health First Aiders available to support Car leasing via salary sacrifice (for permanent colleagues subject to conditions) Funded training, qualifications & apprenticeships 3 paid volunteering days in the local communities Peer-recognition rewards platform Paid professional subscription (one per year) Working Hours Hybrid working: 2 days per week in the office (Wooburn Green or Letchworth Garden City) 3 days per week working from home 37 hour working week (09:00 - 17:30 Mon - Thurs, 09:00 - 17:00 Friday) Travel required across our operating area Our Commitment We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups. Accessibility and Adjustments We are committed to providing reasonable adjustments throughout our recruitment process and well always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required. Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made. Please ensure you fully answer the questions on the application form. Closing Date: Monday 11/05/2026 We reserve the right to close this vacancy earlier than the closing date should we find a suitable candidate. TPBN1_UKTJ

The Chartered Institute of Housing (CIH) are the professional body inspiring, equipping and supporting housing professionals to create a future in which everyone has a place to call home. The CIH Housing Academy are looking for a detail-driven and academically strong professional to lead the develop

You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards.

Communicating with customers via phone and email, providing timely updates. Confident communicator with a professional phone manner.

Join our team providing supported housing for young people in Lowestoft.

Wakefield Council Children's services are seeking to recruit a family support worker to join a new pilot project they are launching.The role is hybrid working with a mixture of home working, visits in the community with service users and office based work.As such, there is a requirement for the

Location: Hybrid/Haywards Heath, Dorking or Tonbridge.Salary: £34,624 - £45,307 per annum.Are you passionate about enhancing people's lives by helping them to develop their digital skills and enabling them to get online for good?.Working as part of an award-winning team, you'll play a vital role i

We're looking for a kind, compassionate and resilien.No personal care or experience required, just the right values.Want to feel valued? You'll feel at home here.Annual leave increasing up to 30 days with length of service.All applicants must be legally eligible to work in the UK by the start of emp

Main duties to include: Provide support to customers and stakeholders Answering inbound enquiries via both telephone and email Manage a shared inbox Process customer orders Provide updates on stock price and availability Work in partnership with customers and stakeholders to resolve issues Run dail

What you'll be getting stuck into: Picking up a mix of private sector housing cases Carrying out inspections and working through HHSRS Dealing with complaints and following them through to resolution Working with landlords to get properties up to standard (and taking action where needed)They

Job Title: Housing Support Officer Location: North West England Contract: Initial 6-Month Contract Hours: 37 hours per week Start Date: ASAP A Housing Association in the North West of England is seeking a Housing Support Officer to provide vital support to residents and help sustain tenancies acros

What you will do as Housing Officer: ·Provide timely, high-quality housing advice and assistance to customers via office, telephone, and home visits ·Assess housing needs and support individuals in finding suitable housing solutions ·Actively work to prevent homelessness usin

Title: Case Management Officer Disrepair.Contract Type 35 hours per week.Salary: £37,451 to £40,000 per annum dependant on experience (London Weighted) £33,688 to £36,237 per annum dependant on experience (National).Reporting Office: London, Stratford or Manchester Trafford.Persona: Agile Worke

To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and German. You will be communicating directly with customers on the phone, by email, social media and live web chat.

Housing Triage Officer - North West - 6 months - £20 - 25 per hour - Start ASAP The Housing Triage Officer will assess complex housing applications in line with the Housing Act legislation. Ideal candidates will demonstrate the following: * Knowledge of the relevant legislation relatin

At SettleParadigm, were proud to be the largest housing group in the region, managing over 30,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire.

The successful candidate will be responsible for delivering a range of statutory private sector housing functions, ensuring compliance with housing legislation and contributing to improved housing conditions across the borough. Key Responsibilities * Carry out inspections of private sector

We are currently working in partnership with a well-established Social Housing provider to recruit an experienced Housing Officer for an exciting temporary opportunity within a busy neighbourhood team across Devon. You will take ownership of a general needs housing patch, managing the full spectrum

Key Responsibilities: Managing a reduced caseload of homelessness applications from first approach through to decision Supporting the front-end of the service by carrying out triage and initial assessments Conducting investigations in line with Part VII of the Housing Act 1996 and the Homelessness

As one of the largest and most impactful teams at YBS, our Branch Network plays a vital role in shaping the success of our organisation. Communicate confidently across multiple channels, including in-branch, over the phone, and online, to support members with their accounts.

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common.

Based in London, our client is one of the countries leading Sales, Customer Service and Marketing companies with the UK.

If you’ve also worked in the following roles, we’d also like to hear from you: Housing Support Worker, Homelessness Officer, Tenancy Sustainment Officer, Outreach Support Worker, Supported Housing Officer, Resettlement Officer, Homelessness Support Worker, Tenancy Sustainment Officer, Housing Of

At SettleParadigm, were proud to be the largest housing group in the region, managing over 30,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire.

Key Responsibilities: Carrying out inspections under the Housing Health and Safety Rating System (HHSRS) Investigating complaints relating to housing conditions Taking enforcement action in line with relevant legislation (including improvement notices, prohibition orders, and civil penalties) Licen

Job Title: Housing Officer Location: North West England (Site-Based) Contract: Initial 6-Month Contract Hours: 37 hours per week Start Date: ASAP A Local Authority in the North West of England is seeking a Housing Officer to support the effective management of residential housing within the commun

Key responsibilities include: Carrying out HHSRS inspections and property assessments Investigating housing complaints, hazards, and disrepair cases Leading on enforcement action, including improvement notices and prohibition orders Supporting the implementation of the Renters Rights Act, ensuring

Make a real difference in young lives.We are currently recruiting for Children’s Residential Support Workers and Senior Support Workers to join a well-established children’s home in High Wycombe.This is a rewarding opportunity to support young people in a safe, nurturing, and structured

Fixed Term 12 months, FT, 35 hours.London), From £30,386 per annum (Regional).London, Stratford or Manchester, Trafford.Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location.Please click here for the role profile -.Excellent pension plan (up to 6% double c

Awarded a C2 grading by the Regulator of Social Housing, the Council has strong foundations in place, supported by a Housing Transformation Programme focussed on continuous improvement. As a champion for progress, you’ll work closely with Officers and Members to embed new ways of working and embra

Working in our Childrens Homes means being a part of a young persons day to day life.This means being there for the highest highs and lowest lows.Our support workers enable our young people to get their childhood back and create pathways to become well rounded adults an incredibly rewarding role to

East Sussex and surrounding areas.We are currently seeking dedicated and compassionate Children's Support Workers to join our team across East Sussex and surrounding areas.This rewarding role involves supporting children and young people with a range of needs, helping them to achieve positive outcom

We are looking for a passionate.As a Senior you will lead a team of support workers to deliver a high standard of care at all times.You recognise that the role is to help support service users maximise their choices, rights and decisions.The successful candidate must have;.NVQ Level 3 in Residential