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  • Administrator
    Administrator
    14 hours ago
    £35–£38 hourly
    Full-time
    Coleshill

    About Us At Silmid, we supply specialist aerospace, aviation, defence and industrial products to customers around the world. We're looking for an organised and detail-focused eCommerce Administrator to join our growing eCommerce team and play a key role in maintaining and enhancing our websites. This is an excellent opportunity for someone with strong administrative skills who has an interest in digital content, online retail, websites, and data-driven decision making. Whether you're already working in eCommerce or looking to move into a digital-focused role, we'll provide the opportunity to develop your skills within a fast-paced and supportive environment. About the Role Reporting to the eCommerce Manager, you will support the day-to-day management of our websites, helping to ensure product information is accurate, website content is engaging, and customers enjoy a seamless online experience. You'll work closely with our Sales, Purchasing and Product teams to understand customer and supplier requirements, support website improvements, and contribute to projects that drive online growth. Responsibilities • Ensure web is 'always on' and available for use., • Supporting to identify, report and resolve bugs and errors., • Provide first line support to stakeholders for online related issues.​, • Support the team in creating valuable content ensuring that it meets required criteria (pack shot, brand, datasheet etc).​, • Support the e-Commerce Manager in delivering content strategies, seasonal campaigns, product launches across Silmid.com and GracoRoberts.com., • Collaborate with Product Management to ensure product information, content, and merchandising are optimized across both websites.​, • Identify and develop opportunities to improve online user experience.​, • Work with eCommerce Manager to test and roll out new functionality designed to add value.​, • Maintain related products through the website to improve useability and add-to cross sell and upsell opportunities.​, • Optimize sort orders and page views at both category and search levels to prioritize top-selling brands and products, ensuring they are prominently displayed at the top of webpages.​, • Ensure the integration with Product Information Management (PIM) is working and fit for purpose across all online catalogues.​, • Develop and maintain product bundles, cross-sell and upsell opportunities, and on-site promotional content to drive engagement and revenue.​, • Manage and maintain on-site adverts.​, • Manage digital assets, including product images, banners, and other visual content, ensuring they meet quality and brand standards.​ What we're looking for • Minimum 2 years' experience in an administrative role., • Excellent written and verbal communication skills., • Strong attention to detail and accuracy., • Good organisational and time-management skills., • Strong problem-solving and analytical abilities., • Proficient in Microsoft Office applications., • Ability to work independently and collaboratively within a team environment., • Experience using content management systems (CMS), eCommerce platforms or web-based software. (Advantageous), • Knowledge of Product Information Management (PIM) systems. (Advantageous), • Experience using Photoshop or other image-editing software. (Advantageous) Why Silmid? At Silmid, our people are at the heart of everything we do. We're committed to creating a fulfilling environment where individuals can develop and succeed. As part of our team, you'll enjoy:

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  • Assistant commercial manager
    Assistant commercial manager
    1 month ago
    £31300–£42000 yearly
    Full-time
    Birmingham

    About the Company We are a growing business operating across retail, wholesale and e-commerce, offering a wide range of products to customers through our physical and online channels. We are committed to improving our product offering, customer experience and digital presence while developing sustainable commercial growth. We are now seeking an experienced and commercially minded Assistant Commercial Manager to join our team and support the continued development of our sales and commercial operations. About the Role The Assistant Commercial Manager will support the management team in analysing business performance, identifying commercial opportunities and implementing strategies to increase revenue and profitability. The role involves working closely with sales, purchasing, marketing, retail and e-commerce teams. The successful candidate will use sales information, customer insights, market research and competitor analysis to support pricing, product selection, promotions and wider commercial decisions. This is a varied role suited to someone who enjoys working with data, understanding customer demand and contributing to practical business growth. Key Responsibilities • Analyse sales performance, customer demand and market trends to support commercial decision-making., • Monitor sales volumes, product performance, margins, stock levels and profitability., • Assist management with pricing strategies, promotional activities and product range planning., • Review customer purchasing patterns and identify opportunities to improve sales and customer engagement., • Conduct competitor and market research to identify changing market conditions, competitor activity and potential business opportunities., • Research and assess potential new products, suppliers and commercial opportunities., • Support purchasing decisions by reviewing product demand, stock performance, pricing and supplier information., • Assist with supplier relationships, supplier communications and commercial negotiations., • Prepare sales forecasts, management reports, performance updates and commercial analysis., • Track key commercial performance indicators and highlight areas requiring improvement., • Work with marketing teams to support promotional campaigns and activities designed to increase sales., • Work with retail and e-commerce teams to improve product presentation, availability and customer experience., • Support the development and implementation of commercial plans and strategies., • Assist in identifying opportunities to increase revenue, improve margins and reduce unnecessary costs., • Contribute to business planning, product development and commercial projects., • Maintain accurate commercial records and ensure relevant information is available to management., • Provide regular updates and recommendations to senior management based on sales and market analysis., • Undertake other commercially related duties appropriate to the role. Skills and Experience The ideal candidate will have: • Experience in a commercial, sales, purchasing, business development or related environment., • Strong analytical and problem-solving skills., • Good understanding of sales performance, pricing, margins and commercial planning., • Ability to analyse sales and market information and turn findings into practical recommendations., • Good knowledge of customer behaviour, market trends and competitor activity., • Strong communication and negotiation skills., • Good organisational and time-management skills., • Ability to work effectively with sales, marketing, purchasing, retail and e-commerce teams., • Good attention to detail and ability to prepare accurate reports., • Ability to work independently while contributing effectively to a wider management team., • Good IT and spreadsheet skills, with the ability to work with sales and commercial data. Key Attributes We are looking for someone who is: • Commercially aware and results focused., • Analytical and comfortable working with data., • Proactive in identifying opportunities and solving problems., • Well organised and able to manage competing priorities., • Confident communicating with colleagues, suppliers and business partners., • Customer focused and interested in understanding changing customer needs., • Flexible and willing to support different areas of the business., • Able to make well-informed recommendations based on research and available business information.

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