JOB TODAY logo

Online english jobs in United Kingdom

  • Community & Digital Customer Service Manager
    Community & Digital Customer Service Manager
    13 hours ago
    Full-time
    London

    The Community & Digital Customer Service Manager will play a key role in supporting the day-to-day operation of our digital customer experience. You will manage customer interactions across our app, website, email and social channels, ensuring customers receive timely, helpful and brand-aligned support. You will also act as the link between our customers, marketing team, operations teams and technology partners, helping identify opportunities to improve the digital experience while fostering a positive and engaged community. This is a hands-on role suited to someone who enjoys problem-solving, building relationships and delivering excellent service in a fast-paced, growing business. Location: London (2-3 days per week) Travel: Travel to our Switzerland HQ in Lausanne every 2 weeks. ● 2-4 years' experience in customer service, community management, digital operations or a related role ● Experience supporting customers across digital channels including email, social media and web platforms ● Strong written and verbal communication skills in English and French. ● Excellent organisational skills with strong attention to detail. ● Comfortable managing multiple priorities in a fast-paced environment. ● Experience using customer service platforms, CRM systems or ticketing tools ● Good understanding of social media platforms and online communities ● Confidence working with digital products, websites and mobile apps ● Proactive problem-solving mindset with a customer-first approach ● Strong stakeholder management and relationship-building skills Desirable ● Experience within FMCG, hospitality, wellness, fitness or consumer lifestyle brands ● Familiarity with website CMS platforms and mobile app environments ● Experience working with agencies or external technology partners ● Knowledge of CRM and customer engagement tools. ● Interest in running, fitness, wellness or healthy living. Personal Attributes ● Positive, approachable and customer-focused. ● Strong ownership mentality and willingness to take initiative. ● Calm and solutions-oriented under pressure. ● Highly organised and detail-oriented. ● Collaborative team player. ● Adaptable and eager to learn. ● Passionate about delivering exceptional customer experiences

    Easy apply
  • Pastry Chef de Partie
    Pastry Chef de Partie
    23 hours ago
    £38000 yearly
    Full-time
    London

    Pastry Chef De Partie – 5 Hertford Street Club RB Holdings is a growing hospitality group shaping some of the most distinctive private members’ clubs and food businesses in London and New York. Founded by Robin Birley, our businesses are built on discretion, craftsmanship, and deeply personal service - delivered by teams who take pride in doing things properly. Our London portfolio includes 5 Hertford Street, Oswald’s, and Birley Bakery and Chocolate Shop in Chelsea. In 2025, we expanded internationally with the opening of Maxime’s, alongside a new Birley Bakery in New York City. We are looking for a talented and detail-oriented Pastry Chef de Partie to join our luxury private members’ club, supporting the operations of our three pastry kitchens. This is an exciting opportunity for a pastry professional who excels in a fast-paced, high-volume environment and is passionate about delivering exceptional quality. Why work with us a Pastry Chef De Partie? • Salary of up to £38,000.00 per annum, • 33 days holiday per year (incl bank holidays), • Birthday day off, • Discounted gym membership & monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical & dental insurance with Bupa, • Workplace nursery scheme + Cycle to Work Scheme, • Employee Assistance Programme, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1000, • Online retail discounts, • Freshly prepared meals whilst on duty + free English classes Working hours: • 48 hours a week with shift starts from either 11:30am or 3:30pm, • Sunday off What you will do: • Create and deliver exceptional desserts and pastries with creativity, precision, and consistency., • Play a key role in the smooth operation of a fast-paced pastry kitchen, ensuring outstanding service and presentation., • Inspire and support junior chefs, helping to maintain the highest culinary standards., • Champion food safety, quality, and efficiency while contributing to menu innovation and continuous improvement. What are we looking for? • Previous experience as a Pastry Chef de Partie or in a similar role within hospitality, • Experience working across multiple outlets in a high-volume environment, • Strong communication skills and a passion for pastry and food innovation, • Reliable, hardworking, flexible, and committed to delivering high standards consistently If you feel that you have the experience and skills to join our Pastry team, then apply by forwarding your up-to-date CV together with a covering letter to the link below.

    No experience
    Easy apply
  • Maintenance Technician
    Maintenance Technician
    11 days ago
    Full-time
    London

    Citadines South Kensington London is seeking a confident Maintenance Technician to become part of our Team. Our properties operate 24/7; therefore, the department works on an early or late shift, on a rotating basis. You will report to the Maintenance Manager, supporting towards providing our guests with memorable experiences of the city. As our Maintenance Technician , you will be responsible for: Implementing all policies, standards and procedures for Water Hygiene, Energy Conservation and Control, Fire Prevention and other Safety Programmes, and Effective Preventative and Routine Maintenance Inspections Maintaining and repairing all mechanical service pumps, valves, boilers, calorifiers, AHU and auxiliary plant Maintaining and repairing heating, ventilation and air conditioning equipment as directed Attending fire alarm calls and acting as part of a fire fighting team leader in conjunction with the Duty Manager Accurately recording work, stock levels, shift activities, in the appropriate logs and reporting to senior management when required Processing handover in line with Company guidelines To be successful in the role of Maintenance Technician , we require: Previous experience in a similar role Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly Strong technical and time management skills A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Maintenance Technician . We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Multitasking, Organisation Skills, Attention to Detail, Technical Skills, Customer Focus, Team Work, Communication Skills, Problem Solving

    Easy apply
  • Baker
    Baker
    4 days ago
    £45000 yearly
    Full-time
    Nine Elms, London

    Baker Sous Chef- Production Site (SW8) RB Holdings is a growing hospitality group shaping some of the most distinctive private members’ clubs and food businesses in London and New York. Founded by Robin Birley, our businesses are built on discretion, craftsmanship, and deeply personal service - delivered by teams who take pride in doing things properly. Our London portfolio includes 5 Hertford Street, Oswald’s, and Birley Bakery and Chocolate Shop in Chelsea. In 2025, we expanded internationally with the opening of Maxime’s, alongside a new Birley Bakery in New York City. We are currently looking for Baker Sous Chef to join the brigade at our state of the art, exceptionally equipped production kitchen located near Battersea. Why work with us a Baker Sous Chef? • Salary of up to £45,000,00 per annum + bonus, • 33 days holiday per year (including bank holidays), • Birthday day off, • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical insurance with Bupa, • Private dental insurance with Bupa, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £750, • Staff Accommodation (subject to availability), • Online retail discounts, • Free English Classes, • Freshly prepared meals whilst on duty Working hours: • Straight shifts, 48 hours a week, • Working hours ranging with shift starts from 1am -4am What you will do: • To lead the section, reporting to the Head of Production, assisting with managing and mentoring a team of up to 8 people., • To ensure that all the products are baked and presented to excellent quality, • Managing food and stock rotation, following our recipes and SOP’s in place, • Organising mise en place, and the team accordingly to the business needs What are we looking for? • Experience of working in a luxury hotel, restaurant or private member’s club advantageous, • Previous experience in the same role is essential, within a similar environment, • Experience in Viennoiserie production, lamination and bread shaping. If you feel that you have the experience and skills to join our Bakery Team, then apply by forwarding your up-to-date CV together with a covering letter to the link below.

    Easy apply
  • Bartender
    Bartender
    14 days ago
    £15.33–£17.83 hourly
    Full-time
    London

    Life at Clays Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces for 2025 and 2026 by Great Place To Work UK! That’s right, we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it, here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” Clays Values At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. What's the Gig, you ask? Summary of position & key attributes Our Bar Team is key to the experience and theatre of our business, you will be producing and serving drinks at high volume in a fast pace exciting environment. We are looking for highly skilled Bartenders who have extensive experience in the bar industry. You will be provided extensive training and be expected to achieve execution criteria and consistency. Day to day duties will involve mixology prep of our unique innovative cocktail menu, preparing and setting up for private events, execution during service hours and maintaining the high hygiene and safety policies. You will work closely with the kitchen and front of house team to deliver exceptional standards of service. We are looking for a self-driven individual that strives for excellence. Ideally with 2-3 years experience in the hospitality industry. The right candidate will be passionate and always strive to exceed expectations in knowledge and capabilities. This role will be required to work flexibly to meet the needs of the business, including weekend and late night working. Duties & Responsibilities • Preparing drinks, • Committing drink & food specifications to memory, • Engaging with our products and offering, • Execution of private and corporate events, • Delivering uniform drinks as per Clays guidelines, • Communicating the business and technology to our guests, • Understanding of our technology, • Making incredible recommendations based on your knowledge and training, • Setting up for service, • Maintaining Health & Safety expectations, • Cooperate and communicate effectively with floor, host and kitchen staff in a calm and professional manner, • Completing curriculum of the Clayers Academy, • Be a brand champion maintaining expectations and delivery at all times. Skills and desired qualifications • 2 - 3 years experience in a cocktail bar., • Excellent knowledge of classic cocktails, • Ability to work under pressure, • Experience in high volume bars, preferred not essential, • Excellent written and verbal communication in English, • Always looking for opportunities to improve your knowledge and abilities, • Passionate about hospitality and creating amazing experiences, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and clients, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure What you’ll get in return We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £13.33 per hour as well as weekly Tronc service charge distribution. Our great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

    Immediate start!
    Easy apply
  • COMMISSION-ONLY SALES EXECUTIVE
    COMMISSION-ONLY SALES EXECUTIVE
    16 days ago
    Full-time
    London

    COMMISSION-ONLY SALE AGENT WOI Location: London / South East / South West Target Markets: Local businesses seeking stronger digital visibility Benefits: Successful track record with agents or salespeople | Excellent commission terms | Professional training and support | Sales and marketing support | Exclusive sales areas | Freedom & flexibility Benefits • Agents Are Already Earning Well: Sales agents already working with the network are consistently meeting and exceeding their earnings expectations, a strong sign of a product that sells., • Up to 50% Commission on Every Closed Deal: Earn up to 50% of the value of every deal you close, one of the strongest commission rates available for digital media sales., • Onboarding and Ongoing Support From Head Office: You will receive structured onboarding training when you start, with continuous support from head office as you build your territory., • Digital Sales Materials Provided: All promotional materials are provided digitally, so you can start selling without delay and present the platform professionally to every prospect., • Your Own Exclusive Territory: An exclusive geographic area will be allocated to you, giving you a defined local market to develop without competing with other agents on the network., • Remote and Flexible Working: This is a fully remote opportunity, work your own hours and manage your own schedule. Your results and commission are entirely in your own hands. Sell to Local Businesses Across UK Towns and Cities Your target market is local businesses of all sizes actively looking to increase their visibility and attract more local customers. These are businesses that benefit directly from affordable, community-focused digital advertising across virtually every sector. • Retail shops, restaurants, cafes, and hospitality venues, • Health, beauty, and wellness businesses, • Automotive, travel, and financial services providers, • Entertainment venues, attractions, and events organisers, • Professional services looking to reach local consumers You will focus on specific postcode territories, including Reading and the RG postcode area, Norwich and the NR postcode area, and Northwest London, with further areas available. Each territory represents a substantial pool of local businesses ready to be engaged. Are You the Right Fit for This Opportunity? This is a self-employed, commission-based opportunity for sales professionals who are comfortable working independently, managing their own pipeline, and closing deals remotely via digital channels, including email, social media, and online messaging. You thrive on autonomy and have the discipline to build and maintain a strong client base without handholding. You understand local business communities, can identify opportunities quickly, and know how to tailor a conversation to each prospect’s needs. • Proven experience in sales, including prospecting, lead generation, and closing, • Strong interpersonal and written communication skills, • Ability to understand a client’s needs and present relevant advertising solutions, • Self-motivated and organised, capable of managing multiple clients simultaneously, • Knowledge of local business communities is a genuine advantage, • Experience in media sales or digital advertising is beneficial but not essential, • Must be available to operate within UK business hours and communicate fluently in English With up to 50% commission on closed deals and an exclusive territory allocated to you, this is a strong opportunity for a driven sales professional to build a meaningful and rewarding income stream around a simple, in-demand product.

    Immediate start!
    Easy apply
  • Public Relations Officer
    Public Relations Officer
    18 days ago
    £39000–£45000 yearly
    Full-time
    London

    About Us Natural Ways Body Balance Limited is a premier wellness and spa centre located in the heart of London. Established in 2012, we specialise in traditional Chinese massage, Thai massage, sports massage, deep tissue massage and holistic wellness therapies. We serve a diverse client base, with a significant proportion of our customers coming from the local Asian community, and are committed to delivering exceptional customer service and promoting wellbeing through professional therapeutic treatments. Due to the continued growth of our business and the expansion of our customer base, we are seeking an experienced Public Relations Officer to strengthen our brand presence, develop community relationships and support the company's ongoing marketing and customer engagement activities. Key Responsibilities Develop and implement public relations strategies to enhance the company's reputation and promote its wellness and holistic therapy services. Build and maintain professional relationships with local community organisations, hotels, gyms, corporate clients, universities and other business partners to increase brand awareness and generate referral opportunities. Prepare and distribute press releases, promotional materials, newsletters and other public communications in both English and Mandarin Chinese. Manage and maintain the company's public image across Google Business Profile, Xiaohongshu (RED), WeChat and other communication platforms by responding to customer enquiries, reviews and feedback in a professional and timely manner. Organise and coordinate community outreach activities, wellness events, promotional campaigns and networking events to strengthen the company's profile within the local community. Represent the company at wellness exhibitions, community events and business networking activities to develop commercial relationships and promote the company's services. Liaise with media contacts, commercial partners and online platforms to support promotional activities and maintain positive external relationships. Monitor public feedback, customer reviews and market trends, providing recommendations to management to enhance the company's reputation and customer experience. Maintain accurate records of public relations activities, community engagement initiatives, partnership development and promotional campaigns. Ensure all external communications comply with UK advertising standards, data protection legislation and company policies. Essential Requirements · Bachelor's degree or equivalent qualification. · Previous experience in public relations, communications, marketing or customer engagement. · Excellent written and spoken English and Mandarin Chinese. · Strong interpersonal and organisational skills. · Experience in managing social media and online customer engagement. · Ability to build relationships with community organisations and commercial partners. We welcome talented and enthusiastic individuals to join our team.

    No experience
    Easy apply
  • Mobile Nail Technician
    Mobile Nail Technician
    23 days ago
    £30–£70 hourly
    Part-time
    Bishopsgate, City of London

    Mobile Nail Technician (Self-Employed) We're launching a new premium mobile beauty platform in London and are looking for talented nail specialists to join our founding team. If you're tired of paying salon rent, searching for clients, or being tied to someone else's schedule, we'd love to hear from you. What we offer ✨ Earn £35–£70 per appointment depending on the service. 🚇 100% of your travel costs to and from the client are covered. 🕒 Complete flexibility. You choose when you want to work, which appointments to accept, and how many hours you work each week. 🛡 Your safety comes first. Every client is verified before their first appointment, with confirmed contact details, address verification and online prepayment before you travel. 💳 Prepaid appointments only. No chasing payments or handling cash. 📈 As our platform grows, you'll have the opportunity to receive more bookings and increased commission based on excellent client reviews and completed appointments. We're looking for specialists experienced in: Russian / Ukrainian Manicure BIAB / Builder Gel Gel Manicure E-file Manicure Natural Nail Care A portfolio and attention to detail are highly appreciated. Knowledge of Russian or Ukrainian is a plus, but not required. English-speaking specialists are very welcome. We're currently building our first team before launch. If you'd like to grow with a modern premium beauty brand from day one, we'd love to hear from you. Apply now and become one of our founding specialists.

    Easy apply
  • Content Creator
    Content Creator
    24 days ago
    £15–£40 hourly
    Part-time
    West Drayton

    Vocalyn is a fast-growing content marketing agency helping restaurants, retailers, wholesalers, and local businesses grow through TikTok and social media. We're looking for a confident and energetic female Content Creator who enjoys being on camera and has a natural personality. Responsibilities • Present businesses and products on camera., • Create engaging TikTok and Instagram videos., • Host TikTok LIVE sessions to promote and sell products., • Follow simple video scripts while adding your own personality., • Visit different client locations across London for filming., • Help businesses increase their online visibility and sales. Requirements • Confident speaking in front of the camera., • Friendly, energetic and professional personality., • Comfortable hosting TikTok LIVE., • Good English communication skills., • Punctual and reliable., • Previous content creation or live selling experience is a bonus, but not required. What We Offer • Flexible working hours., • Work with a variety of exciting businesses., • Training and support provided., • Opportunity to grow with a fast-growing agency., • Performance bonuses and long-term opportunities. How to Apply Please send: • Your CV (if available), • Your TikTok or Instagram profile (if you create content), • A short 30–60 second introduction video telling us why you'd be a great fit.

    Immediate start!
    No experience
    Easy apply
  • Receptionist
    Receptionist
    1 month ago
    £31000–£34000 yearly
    Full-time
    London

    Luxury Spa Receptionist Central London (Zone 1) Full-time, Permanent Salary: £31,000 - £34,000 per year (including performance bonuses) Working Pattern • 12-hour shifts, • Additional shifts available for those seeking extra hours, • Approximately 15 days off each month Additional Benefits • Performance-based bonus scheme, • 5.5 weeks paid annual leave, • Ongoing professional training and development, • Employee wellness benefits, • Employee discounts About the Role An established luxury wellness business in Central London is seeking a Luxury Spa Receptionist to join its front-of-house team. This role is ideal for someone who enjoys working with people, takes pride in delivering exceptional customer service, and thrives in a premium environment. The successful candidate will play an important role in ensuring every guest receives a warm, professional and seamless experience from arrival through to departure. About Company Central London Wellness is a premium wellness and hospitality business operating within Central London. We are committed to delivering exceptional guest experiences through outstanding customer service, attention to detail, and a professional working environment. Key Responsibilities • Managing incoming telephone calls, emails and booking enquiries, • Coordinating appointments and maintaining accurate scheduling records, • Welcoming guests and ensuring a professional check-in experience, • Processing payments and daily transactions, • Maintaining accurate operational and administrative records, • Assisting with daily opening and closing procedures, • Supporting management with general administration, • Promoting services and recommending suitable treatments and experiences, • Maintaining a clean, organised and professional reception environment, • Assisting with other front-of-house duties as required Requirements • Previous experience in reception, hospitality, customer service, concierge or a similar client-facing role, • Fluent English with excellent communication skills, • Strong organisational and multitasking abilities, • Confident using Microsoft Excel, Gmail and online booking systems, • Professional presentation and positive attitude, • Reliable, trustworthy and proactive approach to work Start Date Immediate start available, although notice periods will be accommodated.

    Immediate start!
    Easy apply
  • Sales and Marketing Executive
    Sales and Marketing Executive
    2 months ago
    Full-time
    London

    Vietnam Airlines is the national flag carrier of Vietnam and has spearheaded Vietnam’s aviation market - one of the fastest-growing domestic markets in the world - throughout 20 years of development at a double-digit annual growth rate. Positioning itself as a modern carrier with an internationally recognisable brand characterised by Vietnamese traditional culture, Vietnam Airlines aims to achieve 5-star status and become a major airline in Asia. Job description · Feedback to customers claim, request; propose to correct VN’s service through customer’s complaint. · Liaise with lawyer, courts, debt company, arbitration, HDQ and units concerned to settle complaint cases · Collect market information, analyse fare information and report. · Coordinate with HDQ for scheduling, pricing · Checking flight inventory, advanced booking. · Facilitate sales & marketing’s activities: meetings/seminars, FAM, and Press trip, and sales promotion, communication with internal & external partners. · Communicate with appointed PR agency for Media Plan and additional activities. · Handle advertising, other marketing & promotion activities. · FFP Coordinator, website management, coordinate with online sales program. · Consolidate weekly/monthly report for Sales and marketing team. · Updating all Reservation & Ticketing policies · Follow up/ facilitate reservation & ticketing’s activities (Back-up) · Facilitate reservation team’ s activities if needed. · Other duties assigned by General Manager. · Reporting and proposing to General Manager. Requirements / Skills: • Candidate must possess at least a diploma or equivalent., • Preferably have 3 years working experience in the airline industry., • Excellent written oral skills in English (IELTS 7.0 or above)., • Ability to negotiate and promote at the highest level., • Be available to travel within the UK and internationally when required., • IT: MS Office, other software of the airlines (i.e. Access GDS etc.). Experience: • Sales, Reservation & Customer Service Occupations: 2 years (preferred)

    Easy apply
1

Popular jobs searches in United Kingdom

Popular online english jobs locations