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  • Communications, Events & Guest Experience Manager (H/F)
    Communications, Events & Guest Experience Manager (H/F)
    9 hours ago
    Full-time
    Marylebone, Westminster

    Role Purpose: The Communications, Events Guest Experience Manager is responsible for the restaurant's brand image, guest relationship quality, and community development across both B2C (end guests) and B2B (partners, companies, conciergeries, hotels, agencies, etc.). The role ensures a consistent guest experience before, during, and after the visit, while driving brand visibility and commercial opportunities through communication, events, and external relationships. He/She acts as a bridge between operations, local management, the France Communication team, and relevant central teams, supporting commercial performance, reputation, and brand consistency. Reporting Line Hierarchically reports to the Restaurant General Manager for all activities related to: • Guest experience B2C, • B2B relationships and partnerships, • Groups, events, and privatizations, • Complaints and sensitive guest situations, • Revenue development through events and corporate segments Functionally reports to the Communication Manager France for: • Communication strategy, • Brand image and positioning, • Content, social media, and communication materials, • Campaigns, launches, and marketing initiatives, • Brand tone of voice and visual consistency Key Responsibilities 1. Guest Experience \& Relationship (B2C) ● Ensure a premium guest experience at every touchpoint (before, during, and after the visit). ● Manage special requests, VIP guests, complaints, and guest feedback with responsiveness, diplomacy, and professionalism. ● Monitor online reviews and booking platforms (Google, TripAdvisor, TheFork, etc.) and coordinate responses. ● Implement guest loyalty actions (guest database, invitations, targeted communications, events). ● Analyze guest feedback and propose continuous improvement actions for the guest journey. 2. Guest Relationship, Events \& Business Development (B2B) ● Develop and maintain relationships with local partners: hotels, conciergeries, companies, event agencies, clubs, institutions. ● Identify new B2B collaboration opportunities (groups, corporate events, privatizations). ● Manage and follow up on group, event, and privatization requests in coordination with operations teams. ● For all privatization requests, systematically coordinate with the central privatizations team to ensure alignment on processes, commercial conditions, and group standards. ● Represent the restaurant at external events, networking occasions, and local initiatives. ● Contribute to revenue growth through groups, privatizations, and corporate segments. 3. Communication \& Brand Image ● Manage the restaurant's online and offline communication in coordination with the Communication Manager France, in line with brand identity. ● Coordinate content creation and publication (social media, internal materials). ● Ensure all restaurant information is accurate and updated across digital platforms. ● Roll out centrally defined campaigns, launches, and brand initiatives at local level and nurturing partnerships. ● Ensure consistency of tone, visuals, and brand positioning across all touchpoints. 4. Events \& Community Engagement ● Support the organization of internal events (special evenings, collaborations, launches, thematic experiences). ● Contribute to creating attractive experiences that strengthen the restaurant's community. ● Develop local brand awareness through strategic partnerships and targeted activations. ● Coordinate between guests, partners, operations teams, and relevant central teams during events. 5. Internal Coordination ● Work closely with Management, Floor teams, and Kitchen to ensure operational feasibility of guest and event requests. ● Regularly share guest insights, market feedback, and business opportunities with management. ● Support floor teams during high-volume services or VIP presence when needed. Key Performance Indicators (KPIs) ● Revenue from events, privatizations, and groups related customer satisfaction ● Conversion rate of event inquiries into confirmed bookings ● Social media growth and engagement rate ● Number of new B2B partners activated Ti aspettiamo !

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  • Lettings and Airbnb Specialist
    Lettings and Airbnb Specialist
    2 months ago
    £1800–£2000 monthly
    Full-time
    Croydon

    Lettings and Airbnb Specialist Klick Capital - Family-owned property development and rent-to-rent business Job Type: Full-time Job Summary: We're looking for a self-motivated individual to join our team to manage our portfolio of properties on online platforms, including Airbnb. You'll be responsible for letting properties, setting up and optimizing listings, and ensuring high occupancy rates. Experience with credit checks and tenant screening a must. Key Responsibilities • Manage and optimize property listings on online platforms (e.g. Airbnb, (Zoopla), • Handle enquiries, viewings, and bookings, • Conduct credit checks and tenant screening, • Prepare and manage rental agreements, • Coordinate with owners and service providers, • Monitor and respond to online reviews, • Identify opportunities to increase revenue and occupancy Requirements: • Experience with online letting platforms and Airbnb Zoopla, OpenRent, • Experience with credit checks and tenant screening, • Good communication and customer service skills, • Self-motivated and able to work independently, • Basic knowledge of property management and rental regulations What We Offer • Competitive salary and benefits package, • Opportunity to work with a growing family-owned business, • Training and support to develop your skills If you're a motivated and experienced individual looking for a new challenge, send your CV

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  • Deputy General Manager - New Opening Wine Bar & Restaurant
    Deputy General Manager - New Opening Wine Bar & Restaurant
    2 days ago
    £36000–£46000 yearly
    Full-time
    London

    Incipio curates beautiful spaces with vibrant atmospheres for great times. We are seeking an outstanding Deputy General Manager with a love for giving guests elevated experiences, imparting their knowledge and passion for amazing food, wine and cocktails on a beautiful roof terrace. Lillie’s is a sparkling wine bar and British sharing plates restaurant rooted in the rhythms of the English countryside. A celebration of homegrown supply, seasonal cooking, and modern British hospitality, it brings together the best of our fields, farms, and shores, paired with an expressive selection of sparkling wines from Britain and beyond. With expansive views across West London, the space offers a refined yet welcoming setting, designed to attract those seeking a premium and elevated experience at Olympia. The Role: As Deputy General Manager, you’ll be key to the running and success of Lillie’s, from guest journey & team training to owning and managing the P&L. Our Deputy General Managers are pro-active, insightful, commercial leaders for their venues. You will bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and revenue driving through innovative ideas and continuous development of your team. We Expect You To: Have experience in fresh produce restaurants and wine bars, with a WSET Level 2 or above. Have pure passion for hospitality and giving guests a wonderful time. Take full ownership of your KPIs whether that is financials, people, compliance, stock management – guest experience is at the core of your passion. Lead joyous, guest focused, shifts; managing everything from atmosphere to standards. Empower your team to develop through the career pathway, giving clear and example lead feedback. Obsess over service standards and deliver nothing short of excellence. Coach, mentor, and inspire with a big heart and a focus on people development. Work collaboratively with your General Manager, Head Chef and other stakeholders to achieve success. Ensure safety of your guests, your team, and your venue at all times. Maintain compliance and actively promote completion of online training, daily/ weekly checks and best practices. Adapt and evolve by embracing challenges and thrive in a changing environment. Communicate with impact – clearly, effectively, and with intention. Always taking the time to review and follow up. Be an effective leader who is approachable, honest and supportive in driving the business forward. Who You’ll Be: A Proven leader with experience in either a premium restaurant or wine bar. Someone who loves intimate dining experiences and individual, unique, guest experience and interactions. Energy, passion, and resilience – you lead by example and thrive under pressure. A structured mindset – setting clear expectations and empowering your team. Obsessed with communication – constantly speaking to your team, with the ability to communicate the bigger picture as well as venue specific details and getting the team to understand why their roles are so important to the companies success. Engaged in wider Incipio culture, living and breathing our values. Curiosity and courage – always questioning, improving, and innovating. Knowledge of British produce, champagne & wine desirable. Fun! Capable of integrating seamlessly into Incipio’s culture. Benefits & Best Bits Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows 10% Bonus capacity paid annually Company awards and events Sickness & Compassionate Pay Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service Incipio & Inclusivity We’re all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That’s why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We’ve got you!

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  • Deputy General Manager
    Deputy General Manager
    3 days ago
    £36000–£46000 yearly
    Full-time
    London

    We are seeking an outstanding and experienced Deputy General Manager with a love for varied hospitality experiences, high volume operations who thrives managing large teams. The Palm House is a vibrant bar and restaurant in the heart of Victoria, proudly known as the home of the good life. From midweek dining and refined corporate events to our viral, high-energy brunch sessions at the weekend, The Palm House offers a dynamic and diverse operation that keeps every day exciting. This role is ideal for a current General Manager operating in a £40k+ per week site who is ready to pivot their service style and step into a larger scale venue, driven by development and personal growth within a supportive, achievement driven environment. The Role: As Deputy General Manager, you'll be key to the running and success of The Palm House. Our Deputy General Managers are pro-active, insightful, commercial leaders for their venues. You will bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and revenue driving through innovative ideas and continuous development of your team. We Expect You To: Have pure passion for hospitality and giving guests a wonderful time. Take full ownership of your KPIs whether that is financials, people, compliance, stock management -- guest experience is at the core of your passion. Lead joyous, guest focused, shifts; managing everything from atmosphere to standards. Empower your team to develop through the career pathway, giving clear and example lead feedback. Obsess over service standards and deliver nothing short of excellence. Coach, mentor, and inspire with a big heart and a focus on people development. Work collaboratively with your General Manager, Head Chef and other stakeholders to achieve success. Ensure safety of your guests, your team, and your venue at all times. Maintain compliance and actively promote completion of online training, daily/ weekly checks and best practices. Adapt and evolve by embracing challenges and thrive in a changing environment. Communicate with impact -- clearly, effectively, and with intention. Always taking the time to review and follow up. Be an effective leader who is approachable, honest and supportive in driving the business forward. Who You'll Be: A proven leader with experience in high volume operations, in either a restaurant or bar setting. A personal license holder. Someone who loves running big shifts, managing varied areas of a business but keeps the guest experience as a priority. Energetic, passionate, and resilient. Have a structured mindset, setting clear expectations and empowering your team. Obsessed with communication, constantly speaking to your team, with the ability to communicate the bigger picture as well as venue specific details and getting the team to understand why their roles are so important to the venues success. Engaged in wider Incipio culture, living and breathing our values. Curiosity and courage -- always questioning, improving, and innovating. Strong knowledge of food safety, allergies health safety. Fun! Capable of integrating seamlessly into Incipio's culture. Benefits \& Best Bits Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows 10% Bonus capacity paid annually Company awards and events Sickness Compassionate Pay Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service Incipio \& Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

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  • Senior Associate: Media and Communications Law (5+ PQE)
    Senior Associate: Media and Communications Law (5+ PQE)
    5 days ago
    Full-time
    London

    Full time, office-based, immediate start, competitive salary Excellent opportunity for an experienced defamation/privacy solicitor to join one of the country’s leading media law firms. Brett Wilson is recognised by practitioners and commentators as a leading specialist in media and communications law. The firm takes great pride in offering its clients the best tailor-made solutions. The successful applicant will focus exclusively on media and communications law work (defamation, privacy, harassment). They will work collaboratively with other members of the team. On a typical case, a senior associate has day-to-day conduct of a file and reports to one of the department's three partners for strategic input. The majority of our clients are individual professionals, business-people, public figures and HNWIs. However, we also act for SMEs, charities, public authorities, unions, publishers and various other organisations. The successful candidate The successful candidate must have extensive experience of media law, civil litigation and an excellent knowledge of the Civil Procedure Rules. Applicants should feel comfortable taking instructions from clients alone, running their own caseload and progressing matters with minimal supervision. They should be natural communicators and comfortable with advising people from a wide range of professional backgrounds, as well as corporates. They should be commercially minded, and adept at working under pressure and as part of a team. The position is only open to candidates who have extensive media law experience. Applicants who have only worked on a limited number of media law cases, had a limited role on those case and/or have primarily worked on voicemail interception cases are unlikely to have the requisite level of experience. The role is aimed at solicitors with 5+ years PQE, but the firm will consider applications from exceptional candidates outside this bracket. The firm is committed to offering the highest level of service to its clients and the applicant must share this ethos and adhere to the highest professional standards. The department employs a 'double-tick' protocol, meaning that all substantive work is reviewed by a partner. An ability to consistently produce high quality written work is essential. The successful applicant must have excellent IT skills, including the intermediate-level features of Microsoft Office and prior use of case management systems. As the department specialises in online publications claim, a practical understanding of the internet and social media is required. Please note that as the successful candidate will be working as part of a busy team the position is office-based, although senior associates may work from home one day per week if they wish. The application process is in three stages:- 1. Submission of covering letter/CV, 2. Written assessment, 3. In-person meeting How to apply Applications should be made via our website attaching a covering letter and CV. The covering letter should set out your suitability for the role with reference to the above criteria. Due to the high volume of applications that the firm receives, we are unable to take telephone enquiries in relation to this position. We will only respond to your application if you are selected for interview. Pro-forma applications will not be considered and please do not apply for this position if you do not have the requisite skills and experience. The firm will not respond to enquiries from agencies.

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  • Database Administrator
    Database Administrator
    8 days ago
    £34600–£40000 yearly
    Full-time
    Walton-on-Thames

    Database administrators and web content technicians Job Responsibilities - • Applicant would be responsible for regularly updating and maintaining the online product inventory, including new arrivals, out of stock items, price changes, and promotions., • Ensure accurate product details such as name, ingredients, benefits, price, and availability are displayed for customer reference. Update website banners, landing pages, and special offers., • Tracking key website metrics, such as sales trends, customer inquiries, and conversion rates, and generating reports for management is essential., • Coordinate with developers to resolve technical issues, monitor the website for bugs or downtime, and implement backup and recovery procedures., • Manage user-generated data, including customer reviews, inquiries, and accounts. Ensuring the security of sensitive customer information, including payment data and transaction history, is a key responsibility Salary - £34,600 - £40,000 Company Background UTILITIES XPERTS LIMITED trading in the name of TOPS PIZZA was incorporated on 5 August 2020. It mainly deals with take-away food shops and mobile food stands. Company is planning to expand its business and it is looking for Database Administrator to look after the client centricity and also to ensure accurate product details such as name, ingredients, benefits, price, and availability are displayed for customer reference. Update website banners, landing pages, and special offers.

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  • Data Entry Assistant
    Data Entry Assistant
    10 days ago
    £600–£800 monthly
    Part-time
    London

    Job Description We are a UK-based freelance staffing agency recruiting reliable individuals to work on AI training and evaluation projects. This is a flexible remote opportunity ideal for professionals, students, or freelancers looking to earn additional income by contributing to cutting-edge AI systems. Key Responsibilities • Perform AI training tasks, including evaluating and improving model outputs, • Conduct online research and fact-checking to ensure accuracy of AI-generated content, • Review, label, and organise datasets to improve model performance, • Provide clear written feedback on AI responses, • Follow detailed project guidelines and quality standards, • Complete tasks independently within assigned timeframes What We’re Looking For • Strong written and spoken English skills, • High attention to detail and critical thinking ability, • Comfortable working independently in a remote environment, • Access to a personal PC or laptop with stable internet, • Ability to follow instructions and maintain consistency in task quality Working Hours • Part-time and fully flexible, • Approximately 1–3 hours per day, depending on task availability, • Work can be completed at times that suit your schedule Why Join This Role? • Work on real-world AI development projects, • Fully remote with flexible scheduling, • No long-term commitment required, • Opportunity to build experience in the rapidly growing AI industry Important Notes • This is a freelance/contract-based opportunity, • Tasks are assigned based on project availability and performance, • Consistent quality work may lead to more hours and higher-paying tasks

    No experience
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  • Sales Administrator
    Sales Administrator
    15 days ago
    £32000–£35000 yearly
    Full-time
    London

    TELECOMS EXPERENICE NECESSARY Urbancoms are looking for a highly organised , proactive professionally individual that has the skill set to multi-task effectively and present a professional courteous image of our client’s business at all times. An understanding of the varied requirements of working in a small, agile, customer focussed business would also be highly advantageous. Key Responsibilities • Providing a day-to-day co-ordination and administration service, • Ordering and provisioning of products and services, • Setting up client accounts, • Setting up support cases online for billing queries, • Speaking to suppliers and dealing with support cases, • Taking calls, submitting orders and logging faults, • Preparing sales order forms and sending to client on DocuSign, • Provide customer support throughout the order process, either by call or email, • Filtering calls and dealing with any queries, • Fault Reporting on all products and services, • Day to day management of the Support email inbox, • Calling existing clients to upgrade products and services by phone and email., • Fort nightly review of Aged Debt, • Change of Managements process, • Social media management, • Email correspondence to client Skills & Experiences • Previous experience in a Sales Administration or Sales Support role, ideally within the Telecoms sector, • Strong organisational and problem-solving skills with exemplary attention to detail, • Ability to work to deadlines and the ability to prioritise a busy workload, • A positive and can-do attitude, • Technically competent, particularly with MS Office suite, • Able to develop and document procedures and systems, • Ability to work under pressure., • Excellent written and spoken English. This is a wonderful opportunity for a dynamic, proactive Sales Support Administrator with a naturally professional approach and the ability to work effectively within a small team, to join a highly successful, dynamic and growing Telecoms success story. An attractive salary and full product training is on offer for the successful applicant. Appy now!

    No experience
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  • Barista Supervisor
    Barista Supervisor
    1 month ago
    £14668 yearly
    Part-time
    Bromley

    Social Enterprise Coordinator 16 hours per week, Thu-Fri Fixed Term (until October 2 2026) £14,668 per year (£34,379 full time equivalent) Location: Bromley High Street Market Square & Training Centre/Lodge Purpose of the Job: You will coordinate Bromley Mencap’s emerging Social Enterprise pilot, a market‑stall‑based microenterprise cluster (coffee, plants, bikes) designed to create meaningful, structured work experience for adults with learning disabilities, difficulties and neurodiverse conditions. Working two days per week on site, you will lead the full operational cycle: vehicle loading, transport, market setup, supervision of trainee shifts, customer service, cash‑up, and safe pack‑down. You will ensure the pilot delivers high‑quality, person‑centred work experience aligned with the project model, while generating strong social value, generating sales and ancillary service enquiries. You will act as the on-site co-ordinator, job coach and operational lead, ensuring the stall runs safely, efficiently and in line with Bromley Mencap’s values. Main Duties: • Lead full operational day (09:00 - 17:00) including loading, transport, setup, trading, pack down and return., • Set up microenterprise stations (coffee, plants, bikes) and ensure all equipment is safe and functional., • Manage EPOS terminal, float, stock levels and daily consumables. - Conduct safety checks (marquee stability, temperature logs, equipment checks)., • Ensure branding, signage and customer facing materials are displayed professionally., • Supervise 2-4 disabled trainees per day across rotating AM & PM shifts., • Provide structured, confidence‑building coaching in customer service, task rotation, microenterprise skills and workplace behaviours., • Deliver clear briefings at the start of each shift and support smooth changeovers., • Promote independence while ensuring safety, dignity and person‑centred practice. Model high‑quality customer interactions and support trainees to use scripts., • Support volunteers to deliver coffee & drinks service, plant sales and display management and bike sales., • Ensure all microenterprise activities meet safety, hygiene and quality standards., • Identify opportunities to cross‑sell or promote ancillary services (barista training, event catering, garden maintenance, bike repair sessions)., • Provide warm, inclusive customer service that reflects Bromley Mencap values., • Promote the social mission of the enterprise to build community buy in., • Capture enquiries for ancillary services such as barista training, events catering, and off market bookings., • Build positive relationships with market organisers, neighbouring traders and local partners., • Work closely with Employment Services, The Lodge and Training Centre staff to ensure smooth referrals and progression. Other Duties: • To comply with safe working practices as outlined in Bromley Mencap policies and take reasonable care for your own health and safety and that of others who may be affected by acts or omissions at work., • To report any accidents, incidents or near misses as soon as reasonably practicable., • To comply with GDPR guidance as outlined in Bromley Mencap policy and report any breaches as soon as reasonably practicable., • To be aware of and adhere to Bromley Mencap policies at all times., • To take part in progress/performance reviews throughout the year., • To cooperate with other departments to achieve good outcomes for our members., • To attend training courses and complete online training modules as required to meet the requirements of the post., • To take responsibility for own personal development, seeking out opportunities to learn new skills., • To undertake any other duties as requested by management which are reasonably deemed to be within the scope of the role or necessary for the smooth running of the centre., • To apply the Bromley Mencap values and behaviours to every aspect of the role at all times., • To protect and enhance the interests and reputation of Bromley Mencap internally and externally., • To commit to, and uphold, the organisational values in all aspects of your work. Person Specification: • Essential Evidence of CPD relevant to supported employment, social enterprise, community engagement or disability inclusion., • Level 2 Food Hygiene (or willingness to obtain)., • Experience supporting adults with learning disabilities, difficulties or neurodiverse conditions., • Experience in community‑facing roles, retail, hospitality, microenterprise or market trading., • Experience supervising small groups or delivering structured activities., • Experience maintaining safety, quality and customer service standards., • Understanding of person‑centred practice, reasonable adjustments and inclusive workplaces., • Awareness of food hygiene, basic retail operations and customer service principles., • Understanding of safeguarding and health & safety in community settings., • Strong organisational skills and ability to run a full operational day independently., • Confident supervising disabled adults and delivering on‑the‑spot coaching., • Strong communication and customer service skills., • Ability to manage cash/EPOS, stock and daily reporting., • Able to identify risks early and maintain a safe environment. Empathetic, patient and committed to inclusion., • Motivating, proactive and confident working in public settings., • Calm under pressure with a solution‑focused mindset., • Reliable, organised and able to work independently., • Ability to travel independently to Bromley Market from the Lodge (Rutland House) and Training Centre., • Willingness to work outdoors in varying weather., • Enhanced DBS required., • Full UK driving licence required (for transport)., • Flexibility to support occasional events Reports to: Employment Services Manager You will coordinate Bromley Mencap’s emerging Social Enterprise pilot, a market stall based microenterprise cluster (coffee, plants, bikes) designed to create meaningful, structured work experience for adults with learning disabilities, difficulties and neurodiverse conditions. Working two days per week on site, you will lead the full operational cycle: vehicle loading, transport, market setup, supervision of trainee shifts, customer service, cash up, and safe pack down. You will ensure the pilot delivers high quality, person centred work experience aligned with the project model, while generating strong social value, generating sales and ancillary service enquiries. You will act as the on-site co-ordinator, job coach and operational lead, ensuring the stall runs safely, efficiently and in line with Bromley Mencap’s values. Application process closes on Monday 23rd March 2026 with interviews commencing Monday 30th & Tuesday 31st March and Wednesday 1st April 2026 for an immediate start.

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  • Marketing Manager
    Marketing Manager
    1 month ago
    £33000–£43000 yearly
    Full-time
    London

    📍 Location: London 🏢 Company: Olive Base Ltd 🕒 Job Type: Full-Time, In Person 💷 Salary: £33,000 – £43,000 per year + Performance Bonus 🗓 Expected Start Date: 29/05/2026 At Olive Base Ltd, we are committed to providing high-quality food products and exceptional service. As a growing business operating within the food and hospitality sector, we focus on delivering efficient operational solutions while maintaining the highest standards across our services. We are dedicated to excellence, reliability, and continuous improvement, creating a professional environment where both our clients and employees can thrive. Key Responsibilities: As a Marketing Manager, you will be responsible for: • Analysing market trends, customer behaviour, and competitor activity to support strategic marketing decisions within the restaurant and franchise operations., • Planning and managing marketing campaigns across digital platforms, social media, and online delivery marketplaces to increase brand awareness and customer engagement., • Monitoring sales performance, customer acquisition trends, and campaign effectiveness to identify growth opportunities and improve marketing outcomes., • Preparing detailed reports on marketing performance, customer engagement, and return on investment for management review., • Supporting the development and implementation of marketing strategies aimed at increasing revenue, brand positioning, and customer retention., • Managing digital marketing activities including website content, social media platforms, and online advertising campaigns., • Coordinating with internal teams, franchise partners, and external agencies to ensure consistent branding and effective delivery of marketing initiatives., • Supporting promotional activities, offers, and seasonal campaigns to drive customer traffic and sales., • Assisting senior management in planning business growth strategies and market expansion initiatives., • Ensuring marketing records, reports, and campaign data are maintained accurately and securely. Requirements • Bachelor’s degree (or equivalent) in Marketing, Business, Management, or a related field., • Strong understanding of marketing principles, digital marketing, and brand development strategies., • Ability to analyse market data, customer insights, and campaign performance metrics., • Experience in managing marketing campaigns, social media, and online platforms., • Strong communication and organisational skills., • Proficiency in Microsoft Office, digital marketing tools, and data analysis software., • Ability to work with confidential business data and maintain professional standards., • Experience in hospitality, retail,(preferred but not essential). 🌟 What We Offer • Competitive salary (£33,000 – £43,000) + performance-based bonus, • Company pension, • Ongoing professional development and internal promotion opportunities If you're driven, creative, and ready to bring energy to a dynamic team, we want to hear from you! 👉 Apply now and take your career to the next level with Olive Base Ltd

    No experience
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  • Management Consultant
    Management Consultant
    1 month ago
    £35000–£40000 yearly
    Full-time
    London

    About the Company Frenchies Ltd is a growing clothing brand operating across online e-commerce, retail, and wholesale channels. We focus on delivering quality fashion products while expanding our market presence and improving operational efficiency. We are looking for an experienced Management Consultant to analyze our current business operations, identify growth opportunities, and help optimize our business strategy across all sales channels. Role Overview The Management Consultant will work closely with the leadership team to evaluate business performance, improve operational processes, strengthen market positioning, and develop strategies to scale the business across e-commerce, retail, and wholesale distribution. Key Responsibilities Business Strategy • Analyze the company’s current business model and identify areas for improvement and growth., • Develop strategic plans to scale online sales, retail operations, and wholesale partnerships., • Provide recommendations for brand positioning and market expansion. Operational Efficiency • Review operational processes across inventory management, supply chain, logistics, and retail operations., • Identify inefficiencies and implement solutions to improve productivity and profitability. Financial & Performance Analysis • Assess revenue streams, profit margins, and cost structures., • Develop KPIs and performance tracking systems for different sales channels., • Provide data-driven insights to support decision-making. Sales & Market Expansion • Recommend strategies to increase online conversion rates and customer acquisition., • Support expansion into new retail markets and wholesale partnerships., • Evaluate competitor positioning and market trends in the fashion industry. Organizational Development • Evaluate current team structure and recommend improvements., • Help implement better workflows and internal communication processes., • Support leadership with decision-making and business planning. Required Qualifications • Bachelor’s or Master’s degree in Business Administration, Management, Marketing, or related field., • Proven experience as a Management Consultant, Business Consultant, or Strategy Consultant., • Experience in fashion, apparel, retail, or e-commerce industries is highly preferred., • Strong analytical and problem-solving skills., • Experience with business growth strategies, operational optimization, and financial analysis., • Excellent communication and presentation skills. Preferred Skills • Knowledge of fashion retail operations and supply chains., • Experience with e-commerce platforms and digital marketing strategies., • Understanding of inventory management and wholesale distribution., • Ability to translate data into actionable business strategies. Key Performance Indicators (KPIs) • Revenue growth across online, retail, and wholesale channels, • Improved operational efficiency and reduced costs, • Increased online conversion rates, • Expansion into new markets or partnerships, • Implementation of effective business processes What We Offer • Opportunity to work with a growing fashion brand, • Competitive compensation (project-based or full-time), • Strategic role with direct impact on business growth, • Flexible work environment.

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