Let us take you Somewhere… We are looking for a talented and passionate Sous Chef to join our team at Somewhere Café in Harrods, London. As a Sous Chef, you will play a key role in delivering exceptional dishes, supporting the Head Chef, and leading the kitchen team to maintain high standards of quality, consistency, and innovation. About Somewhere.... Somewhere Café is not just a restaurant—it’s an experience. Inspired by the love of travel and adventure, we take our guests on a culinary journey infused with the rich flavours of Mediterranean cuisine, reimagined in modern, exciting ways. Life at Somewhere Café... At Somewhere Café, we believe that dining is more than just food—it’s about discovery, culture, and the joy of exploration. Our core values reflect our passion for excellence: Master the Craft – We take pride in every detail, striving for perfection in every dish. Stronger Together – We create a culture of collaboration, where teamwork leads to success. Bring the Energy – Passion, positivity, and creativity fuel everything we do. What We’re Looking For: Proven experience as a Sous Chef or higher, in a high-end, high-volume restaurant. - A strong leader and mentor, capable of inspiring and supporting a team. - Experience in Mediterranean or international cuisine (preferred but not required). - Passion for culinary creativity, innovation, and high-quality ingredients. - Strong attention to detail and ability to maintain consistency in every dish. - Ability to multi-task and perform under pressure in a fast-paced kitchen environment. What We Offer: We believe in rewarding our team with amazing benefits and career opportunities, including: - World-class training – We provide all the tools for you to be the best. - Work-life Balance - Career growth opportunities - within an internationally recognised brand. - Long service awards – We value dedication and commitment. - Exciting in-house incentives - and performance rewards. - Family meals on shift, so you’re always fuelled for service. - Staff discounts - across our restaurant group. Join the Journey! If you’re ready to bring your talent, passion, and leadership to a restaurant that celebrates exploration, flavour, and adventure, we’d love to hear from you! Apply today and become part of the Somewhere Café experience at Harrods, London.
Receptionist Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As a Receptionist at ROE, you will be responsible for providing a warm, friendly, and efficient welcome to all guests, ensuring they have a smooth and enjoyable experience from arrival to departure. This role involves managing reservations, assisting with guest inquiries, and supporting the front-of-house team to maximize guest satisfaction and table occupancy. Key responsibilities: - Greet guests with a warm and professional demeanour, ensuring a positive first impression. - Manage reservations, seating arrangements, and guest flow to optimize the dining experience. - Handle phone and email inquiries, providing accurate information and assisting with bookings. - Work closely with the front-of-house and management team to ensure seamless service. - Maintain an organized and efficient reception area. - Assist with special requests and accommodate guest needs whenever possible. About you: - Previous experience as a Receptionist or Host in a high-quality hospitality environment. - Exceptional customer service and communication skills. - Strong organizational skills and attention to detail. - Ability to multitask and remain calm under pressure. - A team player with a positive and proactive attitude. - Proficient in utilizing the Seven Rooms booking system. The benefits: - Competitive salary. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members. - Minimum 28 days paid holiday (prorated for part time employees). At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
Company Overview: ECO Compliance Solutions Ltd. is seeking a highly skilled Compliance Operations Manager with expertise in domestic energy assessment, retrofit, and business analysis. The ideal candidate will be responsible for overseeing business compliance, optimizing energy consultancy operations, and ensuring adherence to government energy efficiency regulations. This role requires a strong analytical mindset, data-driven decision-making, and extensive experience in the Energy Company Obligation (ECO) scheme. You will be responsible for identifying opportunities for business process improvements, ensuring compliance with industry standards, and leading strategic initiatives to enhance operational efficiency. Key Responsibilities: Analyze and improve business operations related to ECO compliance, energy efficiency, and retrofit projects. Monitor and ensure compliance with government regulations for domestic energy assessments and retrofit schemes. Utilize data analytics to assess business performance and recommend strategies for process improvement. Develop, manage, and refine compliance frameworks to ensure adherence to industry standards. Train and guide internal teams on best practices in energy compliance and business efficiency. Create and present detailed reports on energy consultancy performance and operational enhancements. Work closely with management to align business operations with compliance and sustainability objectives. Use the EPC register database to identify domestic properties in England for the company lead generation team. Upload EPC and energy reports as required. Conduct assessments and surveys on domestic properties if and when needed. Possession of a full UK driving license and access to a car is advantageous. Minimum Qualifications & Requirements: Education: MSc in Computing, Data Analytics, or Business Analysis (preferable or advantageous). Certifications (Mandatory): Domestic Energy Assessor (DEA) Certification (Elmhurst Energy or equivalent). Retrofit Assessor Certification (Elmhurst Energy or equivalent). Experience: Minimum 1 year of experience, which is advantageous in business analysis, energy assessment, or compliance management. Hands-on experience in ECO schemes, retrofit assessments, and energy efficiency projects. Experience with data analytics, compliance reporting, and operational efficiency. Strong knowledge of UK energy regulations and EPC assessments. Preferred Skills: Proficiency in data analysis tools (Excel, SQL, Python, or Power BI). Strong problem-solving and strategic planning skills. Experience in lead generation, reporting, and performance analysis for energy consultancy. Ability to train and mentor teams on compliance best practices. Excellent communication and stakeholder management skills. Compensation & Benefits: Competitive annual salary of £36,000 – £40,000 (based on experience). In-office in Sheffield and surveys on sites. Performance-based bonuses and professional development opportunities. Company-sponsored training and certification renewals. Career growth opportunities in the energy compliance sector.
Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As a Head Bartender at Roe, you will lead the bar team in delivering outstanding drinks and service while upholding the highest standards of quality and hospitality. You will play a key role in shaping an innovative and sustainable beverage program, mentoring staff, and ensuring an exceptional guest experience. Key Responsibilities: - Lead and inspire the bar team to deliver expertly crafted cocktails, wines, and beverages to the highest standards. - Oversee daily bar operations, ensuring seamless service and exceptional guest engagement. - Develop and refine cocktail menus, incorporating innovative and sustainable beverage practices. - Train and mentor bartenders, fostering a culture of continuous learning and excellence. - Manage inventory, control costs, and oversee ordering and stock rotation to minimize waste. - Ensure the bar maintains the highest levels of cleanliness, organization, and compliance with health and safety regulations. - Stay informed on industry trends, emerging techniques, and sustainability initiatives to enhance the beverage program. - Collaborate closely with the front-of-house and kitchen teams to create memorable food and drink pairings. About You: - Proven experience as a Head Bartender or Senior Bartender in a high-quality, fast-paced environment. - Strong leadership and team management skills with the ability to inspire and develop staff. - Deep passion for mixology, cocktails, and sustainable beverage practices. - Excellent customer service and communication skills, with a flair for guest engagement. - High level of attention to detail and the ability to thrive under pressure. - A team player with a proactive approach and a commitment to hospitality excellence. The benefits: - Competitive salary. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members. - Minimum 28 days paid holiday (prorated for part time employees). At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
We're looking for an energetic General Manager for a local neighborhood Pub in Birmingham- Salary up to £28K single Manager or £52K for a couple (£8k towards accommodation ) plus bonus and a generous benefit package. We are a local pub company with 8 sites and looking to grow in the next couple of years. We want a passionate energised manager to take over this site and take it to the next level, the pub needs someone with great idea, social media skills, organising events and good food knowledge to take over and make an impact. Applicants must have the right to work in the UK. We are unable to sponsor visas at this time. Benefits: - Discounted or free food - Employee discount - Employee mentoring programme - Flexitime - Relocation assistance - Company Events - Bonus Scheme - On-site Parking Experience: - Restaurant management: 3 years (required) - Bar management: 3 years (required) - Customer service: 5 years (preferred) - Supervising experience: 5 years (required) - Hospitality: 5 years (required) - Management: 5 years (preferred) - Licence/Certification: Driving Licence (required) - Ability to Commute: Birmingham (required) - Ability to Relocate: Birmingham - Work Location: In person Additional pay: - Bonus scheme - Performance bonus - Yearly bonus
As an award-winning company located in Belfast, we are expanding our sales team to enhance customer outreach and provide exceptional service. Specialising in field sales and marketing solutions, we focus on increasing brand awareness and revenue while ensuring outstanding customer experiences. This subcontracted role rewards high performers with sales-based earnings and incentives. What We Offer: - Recognition: Experience a supportive company culture that values effort and success, featuring weekly meetings and national award ceremonies. - Skill Development: Acquire essential skills in sales, customer service, negotiation, marketing, brand awareness, leadership, and motivation through comprehensive training sessions led by experienced professionals. - Career Opportunities: Benefit from clear progression paths that enable you to grow within the organization and transition into leadership roles, where you can mentor others and contribute to planning and business strategy. - Incentives: Enhance your earnings with additional incentives, event invitations, and opportunities for international travel. - Location: We are situated in an excellent Belfast location, conveniently close to transport links and hospitality venues, perfect for team socializing after work. - No Business Development Required: All clients are provided, allowing you to start making sales and earning commissions immediately. Responsibilities: - Sales: Engage in field sales activities, representing your clients by interacting with the public. - Team Collaboration: Collaborate with fellow sales representatives to refine sales pitches and customize them for various customers. - Brand Awareness: Promote client brand awareness by effectively communicating the benefits of their products or services to potential customers. - Knowledge Sharing: Attend meetings to stay informed about product and service details, ensuring you can confidently address customer inquiries regarding pricing, benefits, and statistics. - Client Representation: Wear client-branded accessories to represent the brand clearly and build trust with customers. - Customer Experience: Deliver exceptional customer service, ensuring a positive customer journey that fosters retention and referrals. - Meetings and Events: Participate in daily office meetings and optional events, including workshops, social/team-building nights, award ceremonies, and networking opportunities. Sales Representative Requirements: - Communication Skills: Strong face-to-face communication skills in English are essential, as this role involves residential environments. - Mindset: A positive attitude, persistence, and a target-oriented approach are vital for success. - People Skills: Enjoy working collaboratively, meeting new people, and building relationships. - Experience: This is an entry-level role that provides an opportunity to learn. While prior sales experience is not required, candidates from customer-facing industries such as retail, hospitality, and customer service often possess the customer-first mindset our client values. If you are excited about this opportunity and eager to advance your career in sales, please submit your most recent CV and contact information. Our recruitment team will promptly reach out to successful candidates
Following a successful pop-up, chef owners Jack Croft and Will Murray officially launched FOWL in October 2023, which can be found just around the corner from their flagship restaurant Fallow St. James’s. FOWL restaurant celebrates the nation’s favourite bird through an all-in, beak-to-feet menu concept, with the addition of monthly specials brought to you in collaboration with an epic line up of foodie icons! Offering both indoor and outside dining, FOWL is open for Lunch, Dinner & Cocktails. As a Waiter/Waitress at Fowl, you will be at the forefront of delivering an exceptional dining experience through attentive service, deep menu knowledge, and a passion for hospitality. You will work closely with the front-of-house team to ensure a seamless and memorable experience for every guest. Key responsibilities: - Provide warm, professional, and attentive service, ensuring guests feel welcome and valued. - Guide guests through the food and drink menus, offering knowledgeable recommendations and pairings. - Take and deliver orders accurately and efficiently, maintaining high service standards. - Collaborate with kitchen and bar teams to ensure smooth communication and timely service. - Maintain cleanliness and organization of the dining area in line with health and safety regulations. - Handle guest inquiries, requests, and concerns with professionalism and efficiency. About you: - Previous experience as a Waiter in a high-quality, fast-paced restaurant. - Passion for food, sustainability, and delivering outstanding hospitality. - Strong communication and interpersonal skills. - Attention to detail and ability to multitask under pressure. - A team player with a proactive and positive attitude. Benefits: - Competitive salary. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members. - Minimum 28 days paid holiday (prorated for part time employees). At FOWL, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
Job Opportunity: Football Coach at Thru Life. Are you passionate about football and eager to inspire the next generation of players? Thru Life is on the lookout for an enthusiastic and skilled Football Coach to deliver dynamic football sessions that motivate, challenge, and develop young athletes. About Thru Life; At Thru Life, we are dedicated to delivering fun, engaging, and high-quality sports coaching. We deliver bespoke programmes in the UK and abroad. We believe in the power of sport to build life skills, confidence, and teamwork. Our football programs are designed to nurture talent, promote physical fitness, and develop a love for the game. Role: Football Coach Location: Various locations across the UK Type: Part-time opportunities available Salary: Competitive, depending on experience Key Responsibilities: Deliver engaging football coaching sessions for players of all ages and skill levels Develop and implement effective coaching plans to enhance technical skills, teamwork, and tactical understanding Create a positive and supportive environment for players to thrive Manage group dynamics and encourage personal development both on and off the field Monitor and track player progress, providing feedback to players and their teachers Maintain a safe and enjoyable atmosphere during all sessions Essential Qualifications: FA Level 1 or Level 2 Football Coaching Qualification Enhanced DBS check (or willingness to complete one) Strong communication and interpersonal skills Passion for football and youth development Ability to work effectively in a team and independently Desirable: Experience working with youth teams or in a coaching capacity First Aid qualification (or willingness to gain one) Why Join Thru Life ? Our people are at the heart of our success. This company is a family, we have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level to senior leadership. We are fortunate to have strong links in culture, arts, professional football and hold numerous alumni to help the next person up to their level. We look for talented individuals who share our vision for creating exceptional places of learning and are committed to ensuring that every young person in our programmes has access to the best possible breadth of development. Competitive salary and benefits package If you have the skills, qualifications, and enthusiasm to make a real impact in the world of football coaching, we’d love to hear from you! We look forward to hearing from you! Join us and help inspire the future of football!
We are looking for a dedicated Kitchen Supervisor to be second in command in our kitchen team and ensure efficient operations. The ideal candidate will have experience in a fast-paced kitchen environment, strong leadership skills, and the ability to maintain high-quality food preparation standards. Responsibilities: - Fulfill customer orders accurately and efficiently, maintaining quality and presentation standards. - Assist in overseeing daily kitchen operations, ensuring smooth and efficient workflow. - Maintain a clean, organised, and sanitary work environment in compliance with food safety regulations. - Monitor inventory levels and coordinate with the management team to ensure stock replenishment. - Train and mentor kitchen staff, providing guidance on food prep, safety, and efficiency. - Enforce portion control, recipe adherence, and minimise food waste. - Ensure all equipment is properly maintained and report any issues. Requirements: - Proven experience as a Kitchen Supervisor, Line Cook, or similar role. - Ability to work in a high-pressure, fast-paced environment. - Strong leadership, communication, and organisational skills. - Knowledge of food safety regulations and kitchen best practices. - Experience in fulfilling customer orders efficiently and accurately. - Flexibility to work evenings, weekends, and holidays as needed. If you’re a passionate and detail-oriented kitchen professional looking to grow in a leadership role, we’d love to hear from you!
Working for a prestigious food manufacturing company specialising in the production of canapes that are growing their operations. This is a great opportunity to gain experience in fine dining, food manufacturing, to grow and learn the intricate art of canape-making. Must have basic kitchen skills and must speak and understand english. Training and mentoring will be provided to the right candidates. No students with restricted hours accepted!
Description The Ivy is established as an iconic destination for fine dining and impeccable service, The Ivy representselegance, sophistication, and culinary excellence. With a rich history spanning decades, our commitment to exceeding guest expectations remains unwavering. Job Description: As a Senior Chef de Partie, you will play a vital role in ensuring the quality and consistency of dishes across all sections and the ensuring daily prep levels are met by our dedicated prep team. You will work closely with the Kitchen senior management, taking ownership of your section while helping to train and mentor junior chefs. This is an exciting opportunity for an experienced Senior Chef de Partie looking to bring their skills to a forward- thinking kitchen and take the next step in their career. Benefits & Rewards: Competitive Industry pay (based on salary & Tronc) A Management Career Development Programwhich includes online and practical assessments. Extra holiday allowance for length of service, up to 5 extra days after 5 years. 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. You can take your Birthday as a day off - Guaranteed! Access to discounts on 100s of retailers, health, entertainment, travel & more Guaranteed 20 hours minimum contract Requirements: Previous experience as a Chef de Partie or similar role in a professional kitchen environment. Strong culinary skills with a passion for cooking and learning. Ability to work efficiently under pressure in a fast-paced environment. Knowledge of kitchen equipment, food safety practices, and high culinary techniques. A strong understanding of all sections across the kitchen. In-depth understanding of Food Safety. Responsibilities: Prepare and cook high-quality dishes according to recipes and standards. Set up and stock their assigned section with necessary supplies and ingredients. Collaborate closely with prep chefs to monitorinventory and ensure correct daily par levels across all sections. Maintain cleanliness and organisation of work areas, adhering to food safety. Follow instructions from the Senior Management to ensure consistency and quality in every dish. Excellent communication and teamwork skills. Join our culinary team and take the next step in your career as a Senior Chef de Partie! The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
Senior supervisor - Award Winning Pub, Bar and Restaurant Group Urban Pubs and bars are currently recruiting for a talented and highly skilled supervisor with personality & charisma for one of our amazing new bars in the city. Looking for someone that is passionate about food and drinks as well as having a good time. Role • As supervisor you will support the General Manager in all aspects of running the venue as if it were your own business. • Be business savvy and demonstrate great commercial acumen. • Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. • You will be given the opportunity to train, personally develop and progress your career as the company continues to grow. What We Looking For • "Wear your heart on your sleave", take ownership, be bold and run the business as if it's your own • Be cool, calm and collected, manage pressure with ease, nothing can phase you • You’re not precious. We leave our egos at the door and help get sh*t done • Must have minimum 2 years’ experience as a manager depending on the property being looked at • Solid communication and organisational skills, be approachable • Superb customer & floor service skills • Strong all-round business knowledge from financials to customer satisfaction • An entrepreneurial flare • Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun • Personal License holder beneficial What's In It For Me • A competitive salary & bonus scheme • Training and development • Career progression and promotion opportunities with regular new openings around the corner • Get out and about, you automatically get discounts across all our pubs, bars and restaurants • The opportunity to make strategic decisions within your business – take ownership and Be Fearless • Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere • 28 days holiday • Goes without saying, but we’ll feed you during your shift • Employee Assistance Programme (EAP) • Good people know good people - an awesome referral scheme • Access your Wages anytime through Wagestream • Birthdays are for celebrating, so have the day off on us • Cycle to work scheme Interested in hearing more, get in touch so we can arrange to meet up and show you around
We are transforming peoples' understanding of what a sports bar is. We don't just love sports, we live it! The Role Floor Managers are the heart of our Front of House team, promoting amazing service and driving sales. A great Floor Manager should know that the key to creating a fabulous atmosphere for the guests, starts with creating the right atmosphere in their team. Be supported by our Senior Managers on site who'll help you create the perfect career path for you! EPIC Perks Generous salary package including an annual bonus and a full time 48 hour contract Share of service charge is guaranteed 50% discount for you + 5 friends at any of our venues! Your birthday lunch is on us Generous employee referral scheme - work with your friends Glow benefits scheme Cycle to work scheme Access to Wagestream for better money management We are members of the award winning Hospitality Action service and the Otolo mentoring scheme Group wide Learning and Development opportunities About us We firmly believe in providing amazing experiences to our guests, and we treat everyone like family! Due to the continued expansion of the Sports Pub & Kitchens estate, we are looking to recruit exceptional team members who want to be part of our award winning teams. Looking to love what you do ? Looking to work as part of a team ? Looking to persue a career ? If the answer is yes, then we have the job for you! About you 1 Years' experience in a similar role minimum in a quality Amazing staff management, motivation and training Knowledge of recruitment, driving sales and rota writing A high attention to detail as well as a love for working with others Last but by no means least, a love of sport definitely helps! Work Somewhere EPIC ETM Group & Maven Leisure is a boutique London based hospitality group with a range of bars, restaurants and British pubs. We pride ourselves on the exceptional service that we provide to all of our guests We are a proud equal opportunity employer who seek to recruit and retain the most talented individuals from all walks of life All of our employees live and breathe our company values of Excellence, Passion, Integrity and Challenge (EPIC) If you think you could be part of the ETM family, then apply today!
Position: Lettings Manager Location: Hanley Branch, Stoke-on-Trent Reports To: Branch Manager Salary: Competitive, based on experience About Alexander James Property Ltd Alexander James Property Ltd is a trusted and reputable estate agency specializing in residential and commercial property lettings, management, and sales. Our Hanley Branch is dedicated to providing exceptional service to landlords, tenants, and property investors. **Role Overview** As a Lettings Manager, you will be responsible for overseeing all aspects of the lettings department, ensuring smooth property rentals and compliance with legal requirements. The ideal candidate should have a strong background in property valuation and a proven track record in managing the lettings process effectively. You will play a key role in driving business growth, maintaining client relationships, and ensuring that our properties are marketed efficiently to maximize occupancy rates. **Key Responsibilities** Property Valuation & Lettings Strategy Conduct accurate property valuations to determine competitive rental prices. Provide expert advice to landlords on market trends and property value maximization. Develop and implement strategies to attract high-quality tenants. Property Management & Compliance Oversee all aspects of property lettings, from marketing to tenancy agreements. Ensure compliance with lettings legislation, including Right to Rent checks and deposit protection. Conduct regular property inspections and manage maintenance requests. Client Relationship Management Build and maintain strong relationships with landlords and tenants. Act as the main point of contact for landlord queries and concerns. Resolve any disputes efficiently and professionally. Team Leadership & Development Manage and mentor a team of lettings negotiators and administrators. Set performance targets and ensure the team meets company objectives. Marketing & Business Development Promote properties through various marketing channels, including online listings and social media. Identify new business opportunities to expand the lettings portfolio. Attend networking events and maintain an active presence in the local property market. Required Skills & Experience Proven experience in property lettings and management. Strong background in property valuation and rental market analysis. Excellent knowledge of UK lettings regulations and compliance requirements. Strong sales and negotiation skills with a results-driven mindset. Exceptional communication and customer service skills. Ability to manage and develop a team effectively. Proficiency in property management software and CRM systems. Full UK driving license and access to a vehicle. **What We Offer** Competitive salary with performance-based incentives. Ongoing professional development and training opportunities. Supportive and dynamic work environment. Opportunities for career progression within the company. How to Apply If you are an experienced and motivated property professional looking to advance your career, we would love to hear from you. Please send your CV and a cover letter outlining your experience and suitability for the role apply. Alexander James Property Ltd is an equal-opportunity employer. We encourage applications from all qualified candidates. Job Types: Full-time, Part-time, Permanent Expected hours: No more than 35 per week Additional pay: Commission pay Performance bonus Benefits: Company car Company events Schedule: Monday to Friday Weekend availability
Following a successful pop-up, chef owners Jack Croft and Will Murray officially launched FOWL in October 2023, which can be found just around the corner from their flagship restaurant Fallow St. James’s. FOWL restaurant celebrates the nation’s favourite bird through an all-in, beak-to-feet menu concept, with the addition of monthly specials brought to you in collaboration with an epic line up of foodie icons! Offering both indoor and outside dining, FOWL is open for Lunch, Dinner & Cocktails. As a Bartender at Fowl, you will play a key role in delivering outstanding drinks and service while maintaining the highest standards of quality and hospitality. You will have the opportunity to contribute to an innovative and sustainable beverage program and work alongside a passionate team to create exceptional guest experiences. Key responsibilities: - Prepare and serve expertly crafted cocktails, wines, and beverages to the highest standards. - Provide knowledgeable and engaging service, guiding guests through the drink menu with recommendations and pairings. - Maintain stock levels, ensure proper rotation, and assist with ordering ingredients as needed. - Keep the bar area clean, organized, and compliant with health and safety standards. - Work closely with the bar and front-of-house teams to ensure seamless service. - Stay up-to-date with trends in mixology and sustainability to contribute to menu innovation. About you: - Previous experience as a Bartender in a high-quality, fast-paced environment. - Passion for mixology, cocktails, and sustainable beverage practices. - Excellent customer service and communication skills. - Strong attention to detail and ability to work efficiently under pressure. - A team player with a positive attitude and a commitment to hospitality. The benefits: - Competitive salary. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members. - Minimum 28 days paid holiday (prorated for part time employees). At FOWL, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
WE’RE HIRING – JOIN OUR AMAZING PODIATRY TEAM! Are you a passionate podiatrist looking for a supportive, forward-thinking team? We’re growing and would love to welcome someone who is: ✅ A team player who lifts others up – We rise together ✅ Dedicated to personal and professional growth ✅ Committed to delivering outstanding patient care If that sounds like you, keep reading! Who We Are We’re a high-end, patient-focused podiatry practice with a strong team culture and a passion for delivering the best foot care possible. We believe in learning, evolving, and supporting each other every step of the way. With state-of-the-art treatments like Shockwave Therapy, Lunula Laser, SWIFT, Biomechanics, and more, we stay ahead of the game while keeping our work fun and fulfilling. What’s In It for You? 💼 Flexible Work Options – Full-time and part-time roles (4- or 5-day schedules) 📍 Locations – Amersham, Buckinghamshire & Callen Olive Berkhamsted, Hertfordshire (split location) 🏖️ Generous Leave – 33 days of annual leave (pro rata) + never work your birthday! 🏥 Private Health Insurance – Because your well-being matters 💪 Gym Membership – Stay active and healthy on us 😷 Sick Pay & Paid Lunch Breaks – Because we value balance 📆 Admin Time & Team Meetings – 1 hour of paid admin time daily & supportive weekly meetings 📚 Career Growth – Monthly mentoring, CPD opportunities, and hands-on training 🤝 Incredible Team Culture – Regular team away days, wellbeing activities & zero ego zone 💰 Competitive Salary & Perks – £30k-£55k PA + 35% team profit share PCM What We’re Looking For ✔️ A positive, open-minded attitude and willingness to learn ✔️ A team player who genuinely cares about colleagues and patients ✔️ Someone who thrives in a professional yet relaxed environment ✔️ A podiatrist who embraces innovation and growth If you want to be part of a workplace where you feel valued, supported, and inspired, we’d love to hear from you! 📩 Apply now! Send your CV & cover letter Better yet, come visit us and see what makes our team so special! We can’t wait to meet you! 🚀👣✨
Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Senior Receptionist at Fallow, you will take charge of reservations, guest coordination, and front-of-house operations while mentoring junior team members. Your warm and professional demeanour will set the tone for an exceptional dining experience, ensuring efficiency and excellence in service. Key responsibilities: - Oversee and manage the reception team, ensuring smooth guest arrivals and departures. - Handle reservations, seating arrangements, and guest flow to optimize the dining experience. - Train and mentor junior receptionists, maintaining high standards of service. - Manage phone and email inquiries, assisting with bookings and special requests. - Work closely with front-of-house and management teams to ensure seamless operations. - Maintain an organized and welcoming reception area. About you: - Previous experience as a Senior Receptionist or in a similar leadership role within hospitality. - Exceptional customer service, communication, and organizational skills. - Ability to multitask and remain calm under pressure. - A team player with leadership qualities and a proactive attitude. - Strong attention to detail and problem-solving skills. - Proficient in utilizing the Seven Rooms booking system. The benefits: - Competitive salary. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members. - Minimum 28 days paid holiday (prorated for part time employees). At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
Chef We are looking for a skilled and passionate Chef to join our dynamic team at The Black Kitchen on a part-timebasis in London. The ideal candidate will have a flair for creating delicious dishes, ensuring high-quality standards, and working efficiently in a fast-paced kitchen environment. This position is perfect for someone who is creative, detail-oriented, and committed to delivering an exceptional dining experience. About Us At The Black Kitchen, we are all about bold flavours, community vibes, and creating unforgettable dining experiences. Inspired by our rich culinary heritage, we bring a modern twist to traditional dishes, serving up soulful, flavourful food that keeps our customers coming back for more. Renowned for our super friendly and accommodating service, we would like anyone who comes on board to be aligned with this! Key Responsibilities 1. Food Preparation and Cooking - Prepare and cook a variety of dishes to the highest standards, following recipes and presentation guidelines. 2. Menu Development - Collaborate with the team to develop exciting new dishes and seasonal menus that align with the restaurant’s concept. 3. Quality Control - Ensure that all dishes are prepared to the correct specifications and meet the company’s quality standards. 4. Kitchen Organisation - Maintain a clean, organised, and efficient kitchen workspace, ensuring all tools and ingredients are ready for use. 5. Health and Safety Compliance - Adhere to all food safety and hygiene regulations, maintaining a safe working environment. 6. Stock Management - Monitor inventory levels, assist in ordering supplies, and minimise waste by implementing efficient storage practices. 7. Training and Mentoring - Support the training and development of junior kitchen staff, sharing knowledge and fostering a positive team culture. Key Skills - Proven experience as a chef or in a similar role within a professional kitchen (2 years minimum) - Strong knowledge of cooking techniques, food preparation, and kitchen safety practices. - Creativity and a passion for developing innovative dishes. - Excellent organisational and time-management skills. - Ability to work under pressure in a fast-paced environment. - Strong communication and leadership abilities. - Physical stamina to handle the demands of the job, including standing for long periods and handling hot or heavy items. Qualifications - Level 2 Food Hygiene Certificate is required; additional culinary qualifications are highly desirable. What We Offer - Competitive wage - Half-paid day off on your birthday! - Opportunities for growth within the company - A supportive and friendly team environment - Employee meals and discounts (20%) Other - Flexibility to work evenings, weekends, and holidays as needed If you have a love for the culinary world and are ready to step into a leadership role in a lively, customer-focused environment, we would love to hear from you!
Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As an Assistant Bar Manager at Fallow, you will work closely with the Bar Manager to oversee the daily operations of the bar, ensuring high standards of service, quality, and efficiency. You will play a key role in developing our drinks menu, training the team, and maintaining an outstanding guest experience. Key responsibilities: - Showcase your expert knowledge of beverages, including cocktails, wines, and spirits, to guide guests through thoughtful recommendations and pairings. - Collaborate with suppliers to source unique and sustainable ingredients that align with Fallow’s ethos. - Train and mentor the bar team to deliver exceptional service and uphold the highest standards of hospitality. - Drive profitability through effective inventory management, cost control measures, and stock rotation. - Ensure bar operations run smoothly, maintaining efficiency, quality, and compliance with health and safety standards. - Work closely with the front-of-house team to create a seamless guest experience. About you: - Previous experience as an Assistant Bar Manager, Head Bartender, or similar role in a high-quality, fast-paced environment. - Strong knowledge of mixology, cocktails, wines, and beverages, with a passion for sustainability and innovation. - Excellent communication and leadership skills, with the ability to train and inspire a team. - Strong organizational and time management abilities. - A collaborative spirit and commitment to fostering a positive work culture. The benefits: - Competitive salary. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members. - Minimum 28 days paid holiday (prorated for part time employees). At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
The Company Le Bab is the original modern kebab restaurant, offering refined seasonal kebabs in London since 2015. We take inspiration from traditional kebab styles, incorporating classical fine dining techniques and global gastronomic influences. Our kebabs are made from free-range British meat and top seasonal produce, paired with modern mezze, curated craft beers, and exciting cocktails. Our Values Hospitality: We believe in fostering a culture of compassion, care, and hospitality within our restaurant and community. It’s key to our success and builds positive relationships with customers, suppliers, and the wider community. Continuous Improvement: We monitor key performance metrics to assess and improve all aspects of our business, always striving for growth and excellence. Creativity: Staying ahead of culinary and service trends is essential. We encourage team members to contribute ideas that elevate both the food and customer experience. Work Hard: Enthusiasm and pride in our work are fundamental to maintaining a positive, supportive, and ambitious culture. Your Role As Assistant General Manager, you will support the General Manager in delivering an exceptional guest experience and overseeing daily operations. From managing staff and inventory to ensuring top-tier customer service, your leadership will be essential in maintaining high standards and cultivating a vibrant atmosphere. This role requires a hands-on leader who thrives in a fast-paced environment while staying true to our values. Career Progression: Our Assistant General Managers are viewed as “General Managers in waiting,” and we expect them to uphold and promote the culture that allows teams to thrive. This role offers the opportunity to shine in the absence of the General Manager, showcasing leadership qualities that will lead to future growth within the company. We offer extensive on-the-job training and opportunities for advanced apprenticeships to develop structured managerial skills. Core Responsibilities: Leadership & Team Management: Lead by example, setting a strong work ethic and promoting compassion, integrity, and collaboration within the team. Deputise for the General Manager in their absence. Manage busy shifts and maximise restaurant covers. Conduct and record team briefings before shifts. Communicate effectively with the restaurant team using official apps. Motivate and mentor the team to achieve company targets. Participate in training sessions and co-create quarterly staff meetings. Ensure all compliance training is completed on time. Assist with recruitment, interviews, and performance reviews for restaurant staff. Operational Excellence: Oversee the daily operations to ensure efficiency and quality. Lead shifts on the floor and ensure smooth operations. Manage opening and closing shifts as needed. Maintain cleanliness and presentation standards across the restaurant. Approve shifts, record incentives, and manage tip data. Conduct weekly bar stock counts and assist with inventory management. Support the Head Chef and the BOH (Back Of House) team. Guest Experience & Hospitality: Champion exceptional customer service and ensure every guest has a memorable experience. Handle customer complaints professionally and ensure swift resolutions. Continuous Improvement: Regularly assess restaurant performance to identify opportunities for growth. Encourage the team to contribute ideas that drive innovation and improve the customer experience. Coach team members through onboarding and ongoing development. Maintain high levels of product knowledge for both food and beverages. Conduct spot checks on food quality and provide feedback. Financial Management: Manage the restaurant’s budget, staffing, and inventory to ensure profitability. Monitor labor costs to align with financial forecasts. Control stock, waste, and staff meals/discounts efficiently. Collaborate with the Ops Manager and Marketing team to drive sales and implement marketing strategies. Adjust rota staffing levels during quieter periods to optimize efficiency.
Following a successful pop-up, chef owners Jack Croft and Will Murray officially launched FOWL in October 2023, which can be found just around the corner from their flagship restaurant Fallow St. James’s. FOWL restaurant celebrates the nation’s favourite bird through an all-in, beak-to-feet menu concept, with the addition of monthly specials brought to you in collaboration with an epic line up of foodie icons. Offering both indoor and outside dining, FOWL is open for Lunch, Dinner & Cocktails. As a Sous Chef at Fowl, you will work closely with our Head Chef, bringing your culinary expertise and leadership to create an exceptional dining experience. You will play a key role in maintaining the highest standards of food quality, innovation, and sustainability, helping to shape a dynamic and forward-thinking kitchen. Key responsibilities: - Lead and manage the kitchen team with the Head Chef, ensuring a high standard of food preparation, presentation, and service. - Continuously assess and improve kitchen processes to enhance efficiency and quality. - Manage food and labour costs, including stock takes, to ensure profitability and budget targets are met. - Organize and rotate stock meticulously, ordering according to guidelines set forth by the Purchasing Team. - Work closely with the General Manager and front-of-house team to ensure a seamless experience for customers. About you: - Previous experience as a Sous Chef in a high-quality, fast-paced kitchen. - A passion for sustainability and innovative cooking techniques. - Strong leadership skills with the ability to train and develop a team. - Excellent organizational and time management abilities. - A collaborative mindset and a commitment to creating a positive kitchen culture. The benefits: - Competitive salary. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members. - Minimum 28 days paid holiday (prorated for part time employees). At FOWL, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
Instruction & Mentoring: - Deliver engaging and interactive coding lessons to students aged [6-18] using Logiscool's curriculum and teaching methodology. - Adapt teaching style to cater to different learning styles and abilities. - Provide individual support and mentorship to students, fostering their interest in coding and problem-solving. - Create a positive and encouraging learning environment. - Monitor student progress and provide constructive feedback. - Manage classroom dynamics and ensure student engagement. Curriculum Implementation & Development: - Effectively implement the Logiscool curriculum, ensuring consistent delivery and adherence to learning objectives. - Contribute to the improvement and development of curriculum materials, providing feedback on existing content and suggesting new ideas. - Prepare lesson plans and materials as needed. Communication & Collaboration: - Communicate regularly with parents regarding student progress and any relevant information. - Collaborate with other instructors and staff to ensure a smooth and efficient learning experience. - Participate in team meetings and training sessions. - Administrative Tasks: Maintain accurate records of student attendance and progress. - Manage classroom resources and equipment. - Adhere to Logiscool's policies and procedures.
Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Receptionist, you will be responsible for providing a warm, friendly, and efficient welcome to all guests, ensuring they have a smooth and enjoyable experience from arrival to departure. This role involves managing reservations, assisting with guest inquiries, and supporting the front-of-house team to maximize guest satisfaction and table occupancy. Key responsibilities: - Greet guests with a warm and professional demeanour, ensuring a positive first impression. - Manage reservations, seating arrangements, and guest flow to optimize the dining experience. - Handle phone and email inquiries, providing accurate information and assisting with bookings. - Work closely with the front-of-house and management team to ensure seamless service. - Maintain an organized and efficient reception area. - Assist with special requests and accommodate guest needs whenever possible. About you: - Previous experience as a Receptionist or Host in a high-quality hospitality environment. - Exceptional customer service and communication skills. - Strong organizational skills and attention to detail. - Ability to multitask and remain calm under pressure. - A team player with a positive and proactive attitude. - Proficient in utilizing the Seven Rooms booking system. The benefits: - Competitive salary. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members. - Minimum 28 days paid holiday (prorated for part time employees). At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
Supervisor at The Boundary, Chelsea Opening Early March 2025 We’re looking for an experienced and passionate Supervisor to join our team at The Boundary, an exciting new pub opening in the heart of Chelsea this March. At The Boundary, we’re all about great drinks, warm hospitality, and a vibrant atmosphere. Whether it’s craft beers, expertly mixed cocktails, or fine wines, we’re dedicated to delivering an unforgettable experience to our guests. The Role: As Supervisor, you’ll play a key role in ensuring smooth day-to-day operations, supporting both the bar and front-of-house teams while leading and motivating staff. Your responsibilities will include: Overseeing service to maintain high standards of drinks, food, and customer experience Training and mentoring staff, ensuring top-tier service Assisting with stock management and ordering Ensuring cleanliness, organization, and compliance with licensing laws Handling customer queries and resolving any issues professionally Supporting management with rotas, promotions, and events What We’re Looking For: Previous experience in a leadership or supervisory role within hospitality A passion for great food, drinks, and delivering exceptional service Strong communication and team leadership skills Ability to work efficiently under pressure in a fast-paced environment A positive, can-do attitude and a willingness to go the extra mile What We Offer: Competitive salary plus tips Career development opportunities in a growing business A fun, dynamic, and supportive work environment Discounts on food and drinks Flexible working hours If you’re ready to be part of something exciting and help shape the future of The Boundary, we’d love to hear from you! **To
Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Sommelier at Fallow, you will work closely with our Head Sommelier, bringing your expertise and passion for wine to elevate our guests’ dining journey. You will have the opportunity to curate a diverse and exciting wine selection that perfectly complements our innovative cuisine, setting the standard for excellence in hospitality. Key responsibilities: - Showcase your expert knowledge of wines and beverages, guiding guests through thoughtful pairings and recommendations. - Collaborate with suppliers to source unique and sustainable wines that align with Fallow’s ethos. - Train and mentor the team to deliver exceptional service and uphold the highest standards of hospitality. - Drive profitability through effective inventory management and cost control measures. About you: - Previous experience as a Sommelier in a similar environment. - WSET Level 2, or passionate about wine and eager to learn. - Excellent communication skills and a passion for sharing your knowledge with both guests and team members. - A collaborative spirit and a commitment to fostering a positive work culture. The benefits: - Competitive salary. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members. - Minimum 28 days paid holiday (prorated for part time employees). At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
Working for a prestigious food manufacturing company specializing in the production of canapes that are growing their operations. This is a great opportunity for a chef to grow and learn the intricate art of canape-making, cooking and managing a busy but relaxed and happy kitchen environment. Must have experience and kitchen skills. Training and mentoring will be provided.
Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Junior Sous Chef at Fallow, you will work closely with the Senior Sous Chef and Head Chef to ensure smooth kitchen operations while maintaining our high standards of quality and innovation. This role is ideal for someone with strong technical skills and a drive to learn and progress in their culinary career. Key responsibilities: - Support the Senior Sous Chef and Head Chef in leading and managing the kitchen team. - Maintain high standards of food preparation, presentation, and service. - Assist in monitoring food and labour costs, stock control, and budget management. - Ensure stock is rotated properly and assist in ordering ingredients according to purchasing guidelines. - Work closely with the front-of-house team to deliver an outstanding dining experience. About you: - Experience as a Chef de Partie or Junior Sous Chef in a high-quality, fast-paced kitchen. - A passion for sustainability, seasonality, and innovative cooking techniques. - Strong teamwork and leadership potential with a desire to develop further. - Excellent organizational and time management skills. - A positive, collaborative mindset and commitment to fostering a great kitchen culture. The benefits: - Competitive salary. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members. - Minimum 28 days paid holiday (prorated for part time employees). At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
Prepare and serve a variety of drinks, including cocktails, mocktails, wines, beers, and spirits, tailored to customer preferences. Develop and innovate new cocktail recipes and seasonal drink menus to enhance the customer experience. Maintain cleanliness and organization of the bar area, including equipment, tools, and glassware. Ensure all drinks are prepared and presented to a high standard, consistently exceeding customer expectations. Manage inventory, monitor stock levels, and place orders to ensure the bar is adequately stocked. Interact with customers in a friendly and professional manner, providing recommendations and engaging with their needs. Adhere to licensing laws, health and safety regulations, and hygiene standards. Handle cash and card transactions accurately and efficiently. Train and mentor junior bar staff as required.
Following a successful pop-up, chef owners Jack Croft and Will Murray officially launched FOWL in October 2023, which can be found just around the corner from their flagship restaurant Fallow St. James’s. FOWL restaurant celebrates the nation’s favourite bird through an all-in, beak-to-feet menu concept, with the addition of monthly specials brought to you in collaboration with an epic line up of foodie icons! Offering both indoor and outside dining, FOWL is open for Lunch, Dinner & Cocktails. As a Chef de Partie at Fowl, you will be responsible for running a designated section of the kitchen, ensuring high standards of food preparation, presentation, and service. This is a fantastic opportunity to work closely with experienced chefs and gain valuable experience in an innovative culinary setting. Key responsibilities: - Oversee the preparation and cooking of dishes within your designated section. - Ensure consistency and quality in every dish served. - Assist in stock rotation and ingredient ordering in line with purchasing guidelines. - Maintain a clean, organized, and efficient work environment. - Work collaboratively with the kitchen team to deliver a seamless dining experience. - Uphold food safety and hygiene standards at all times. About you: - Experience as a Chef de Partie or strong experience as a Demi Chef de Partie in a high-quality, fast-paced kitchen. - A passion for sustainability, seasonality, and innovative cooking techniques. - Strong attention to detail and a commitment to excellence. - Excellent teamwork and communication skills. - A positive, proactive attitude and a desire to learn and grow within the team. The benefits: - Competitive salary. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members. - Minimum 28 days paid holiday (prorated for part time employees). At FOWL, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
The Registered Manager is accountable for ensuring that we deliver high quality care to the young people within our Semi – Independent Home. This means that they are responsible for delivery of all care services for 16- and 17-year-olds as well as providing strategic planning for developments within the home, and all day-to-day management matters. They will demonstrate the ability to build on the well-established principles and practice standards existing within Hawthorn Support. The aim of the Registered Manager is to ensure that each young person placed within the home is fully prepared for life outside the care system. Consequently, they are expected to demonstrate practical leadership in childcare, as well as organise and support staff to provide the best possible training for each young person. This involves being personally available, as well as the supervision and mentoring of staff, organisation of work patterns, and facilitation of care focussed training, and accessing of appropriate services to support the childcare practices within the home. As this is a vital role in the lives of young people cared for at Hawthorn Support, it requires an active and long-term commitment. The Project Manager and Service Manager work closely with each Registered Manager, assisting them to provide high-quality care. While the Registered Manager is employed for 37.5 hours per week (Monday – Friday) they are expected to arrange their own work rota which may involve evening, weekend and sleeping-in duties, if necessary. The Registered Manager is wholly responsible for ensuring an appropriate staff presence to meet the needs of the young people in the home. Key Responsibilities: • Care for Young People o Enrich the lives of young people in our care, helping them create a positive future. • Measuring and Evaluating Outcomes o Be healthy o Stay Safe o Enjoy and achieve o Make a positive contribution o Achieve economic well-being • Childcare o Ensure that any matters relating to child protection are managed in line with current legislation, national standards and best safeguarding practice. o Maintain the highest possible standards of childcare and ensure that each young person’s agreed placement plan is fully implemented. o Co-ordinate and access the appropriate services (health, education, therapy) to ensure the needs of each young person are met. o To carry out and conduct Mentoring Sessions with Young People where necessary. • Leadership o Provide leadership and coaching in childcare practice within the home to ensure best outcomes for young people. o Mentor and support the Mentors in provision of best possible childcare practices. o Mentor and support the staff team in developing the young people’s independent living skills. o Ensure that all of Hawthorn Support company policies and procedures are implementedappropriately. • Home Management o To achieve the best outcomes for all young people, ensure that the home is managed effectively and efficiently. o Ensure the Mentors are focussed on providing the best possible outcomes for th young people. o Make sure that best practice is maintained within the home. o Sustain and develop the administration systems, recording systems, and repair work, so that a warm and caring home environment is maintained. o Manage the home within the agreed budget, taking full responsibility for all incidental costs as well as direct costs such as repairs to the property and appliances, new fridges, staff costs, heating, agency costs etc. o Effectively manage the homes devolved budget and ensure full financial reports are updated. o To attend any conduct weekly residents’ meetings with our young people. • Team Management o Supervise and support the staff group ensuring that the team are developed appropriately to meet the specific needs of the young people in the home. o Develop individual staff training programmes in line with company plans and need andsupervise/provide observations for staff through their NVQ Level 3 Award (Health and Social Care - Children and Young People). o Complete Monthly supervisions with staff team. o To carry out and hold monthly Team Meetings. o Complete probationary and annual performance appraisals for all staff to ensure that they cancontinue to provide appropriate levels of childcare. o Rota Management o Undertake any other duties that may be required. • Health & Safety o To implement the Health & Safety policies and ensure that all staff are aware of all o Health & Safety procedures. o To undertake risk assessments as appropriate. o Managing Risk and Young People with Different Needs. o Ensure that all incidents/accidents are recorded and reported according to procedures. o To ensure that the cleanliness and hygiene of the Home are maintained to an exceptional standard. o To undertake fire drills and tests in accordance with procedure and record the necessary data. Essential Requirements • Work Experience o At least 1 year experience of leadership and management within the childcare sector. o Care management for Children or adolescents: 1 year (required). o Working with Children and adolescents: 1 year (required). o Working in a YP's residential setting: 1 year (preferred). o • Qualifications o To have a NVQ Level 3 award in Health & Social Care (Working with Children and Young people. o Driving Licence (preferred). • Personal attributes and child centred approach o Positive leadership skills o Can work within a team. o Self-motivated and a positive nature. o Coaching skills. o Motivate others. o Ability to engage with young people in a positive and proactive approach. o Sense of humour. o Self-organisation. o Sensitive and reflective. o Honesty and reliability. o Ability to listen and empathise. o Ability to assess risks. • Job related knowledge and skills of o National Minimum Standards o Children and Young Peoples Act 2008. o The Children Act 1989 & 2004. o Children’s Rights Every Child Matters. o Ability to assess risks. o Staff supervisions o Implementing new systems and strategies around the needs of young people o Effective communication skills: recording and report writing and verbal communication. o Awareness of non-verbal communication i.e. eye contact and personal space etc o A professional and caring value base i.e. consistency and empathy • Work Conditions o Ability to Lone Work with individual young people o Commit to shifts if necessary o To join out of hours system and carry out any on call duties o Sleeping in duties if required o Willing to work additional hours to cover sickness and holidays and to work in other homes within your area o Willing to work Bank Holidays & Christmas Holidays· o Have good medical health
Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As an Assistant Reception Manager at Fallow, you will play a crucial role in ensuring smooth front-of-house operations, maintaining exceptional service standards, and leading by example. You will support the Reception Manager in driving efficiency, managing reservations, and enhancing the guest journey from arrival to departure. Key responsibilities: - Assist in overseeing reception operations, ensuring a seamless and world-class guest experience. - Support, train, and mentor the reception team, maintaining the highest standards of service. - Manage reservations, seating arrangements, and guest flow to optimize efficiency. - Handle VIP guests and high-profile clientele with discretion and professionalism. - Quickly and effectively resolve guest concerns, ensuring total satisfaction. - Work closely with the Reception Manager and front-of-house teams to refine and enhance operational procedures. - Maintain a professional, organized, and welcoming reception area. About you: - Previous experience as an Assistant Reception Manager, Senior Receptionist, or similar leadership role within a high-end, fast-paced hospitality environment. - Strong leadership skills with a passion for delivering an exceptional guest experience. - Excellent organizational, multitasking, and problem-solving abilities. - Impeccable customer service and communication skills. - A proactive, solution-driven approach with a keen eye for operational improvements. - The ability to remain calm and composed under pressure. - Proficient in utilizing the Seven Rooms booking system. The benefits: - Competitive salary. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members. - Minimum 28 days paid holiday (prorated for part time employees). At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
Join Our Mission: Marketing Executive Role at the Forefront of Holistic Health Location: London (primarily remote, with some in-person tasks and days required) Hours: 25 hours per week (fixed schedule) Rate: Starting at £20/hour (based on experience) Are you a creative and driven marketing professional looking to make a meaningful difference? Join The Minded Institute, a small but impactful organisation making big strides in health and well-being. The Minded Institute is a** global leader** in training yoga and healthcare professionals in evidence-based, mind-body approaches that support the whole person. By equipping professionals with these skills, we help improve the lives of those with mental health challenges, chronic conditions, and individuals seeking holistic approaches to well-being. Alongside our professional training, we are committed to raising awareness, educating the public, and sharing resources that advance understanding and progress in this field. We’re looking for an** experienced** Marketing Executive who thrives in a collaborative environment, is detail-oriented, and is a self-starter who takes initiative. This role is perfect for someone who can transform meaningful and nuanced ideas into engaging content that inspires and connects with diverse audiences while also creating visuals that captivate and communicate effectively. We’re Seeking Someone Who: - Has a proven track record in marketing, with demonstrated success in growing brands and delivering impactful campaigns. - Excels at turning complex or specialised information into content that is clear, engaging, and accessible. - Possesses excellent communication skills, both written and verbal. - Is comfortable using AI tools to develop unique content, improve campaigns, and optimise strategies. - Has experience designing eye-catching graphics using tools like Canva or similar platforms to complement marketing efforts. - Is highly detail-oriented and ensures accuracy and quality in all aspects of their work. - Is a self-starter who can work independently and take initiative to drive projects forward. - Has a strong interest in holistic health, mental well-being, and biopsychosocial approaches. - Is detailed oriented. Key Responsibilities: - Creating engaging weekly copy for social media platforms. - Optimising social media channels by leveraging insights into audience behaviour and evolving algorithms. - Developing and implementing SEO strategies to boost digital presence. - Building and nurturing partnerships to expand our reach. - Creating and executing marketing campaigns that align with our mission and goals. - Collaborating with the team to increase awareness of our work and its impact. - Filming and editing live content to engage our audience. - Translating meaningful, complex ideas into content that inspires and informs the public. - Designing visually appealing graphics to enhance marketing campaigns, social media, and outreach materials. What You’ll Bring: - A passion for helping others and an interest in holistic health, mental health, and innovative approaches to well-being. - A creative mindset with the ability to problem-solve and think strategically. - A talent for simplifying complex ideas and creating content that resonates with a broad audience. - A collaborative approach and a commitment to working fixed hours as part of a dedicated team. - The ability to work independently, stay motivated, and consistently deliver high-quality results. What We Offer - The chance to work with a small but passionate team making a tangible difference in people’s lives. - A supportive environment that values your ideas and contributions. - Opportunities to grow and develop new skills, with mentoring to help you excel. - The chance to connect with global leaders and innovators in the field of yoga therapy and holistic health. Role Details This is a part-time role, requiring 25 hours per week on a fixed schedule, with an hourly rate starting at £20 per hour, based on experience. The role is primarily remote, but some in-person tasks and days will be required in London, including travel to the Director’s home for filming and occasional team activities. To Apply: Send your CV and a** comprehensive cover letter** explaining why you want to work with us and what you can bring to the role . Only applications that meet our criteria and include a detailed cover letter will be considered and will receive a response regarding the outcome of their application.
We are direct sales and marketing consultancy representing some of worlds most innovative tech start-ups. We increase sales opportunities for the tech start-ups through our community of independent brand ambassadors. Our relentless attitude towards growth has been integral to our success to date. We work closely with our network of independent Brand Ambassadors, mentoring and developing them through our ’ Equal Opportunities’ business model, providing everyone an equal and fair opportunity to build their own future.
Yard Sale Pizza are on the search for an experienced Head Pizza Chef who is a collaborative team leader with excellent pizza making skills to join our amazing team! OTE approx £35,000-£43,000 Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 12 of our favourite neighbourhoods. Known for our collaborations, we’ve teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We’ve won London’s most-loved restaurant in Time Out’s 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London’s favourite pizza in Time Out’s inaugural Clash of the Slices in 2022. We’re a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. We’re buzzing to be opening our tenth Yard Sale Pizza in Tottenham this March, bringing our award-winning handmade, hand-delivered pizzas to the neighbourhood! We’ll be serving up London’s ultimate delivery pizza, all delivered by our amazing team of drivers through our in-house delivery service, with around 20 seats for dine-in customers. What will I be doing? - Leading and mentoring a hard working team of chefs in a busy environment. - You'll report to our Kitchen Operations Manager and General Manager and you will be responsible to run all areas of the kitchen on site. - Ensuring the smooth running of the kitchen whilst keeping a positive working environment for the team! - You’ll be responsible for overseeing and providing excellent pizza quality, kitchen speed and service. - Training and maintaining a competent chef team - providing regular appraisals and keeping the team engaged. - Ensuring that you hit successful GP and portioning figures. - Maintaining 5* Food Hygiene standards. - You’ll be responsible for your team's rota in alignment with budgeted staff costs. - Stock ordering and rotation. What are we looking for? - Someone with masterclass Pizza-making skills with a real passion for pizza! - Someone who is highly skilled in making Neapolitan-style pizza, making and stretching dough and baking in a stone-based marana oven. - A Head Chef who has previous experience leading and developing a team who enjoys collaboration and has excellent communication skills. - Someone who has first-class organisation skills and attention to detail. - Someone with good knowledge of risk assessments, food safety and hygiene within a commercial kitchen. What’s on offer: - Competitive Hourly Rates. - Full time hours - around 40 per week. - Paid overtime. - Holiday paid in days off or in cash. - Career progression with Yard Sale Pizza - our Shop Head Chefs earn a monthly bonuses based on KPI’s. - Working with a brilliant team in a fast-growing company. - Free pizza on shift and brilliant discounts to enjoy with family and friends. - Staff parties throughout the year. - Uniform and other merchandise to celebrate your milestones working with us. If this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP
White Goods Engineer-Join Go Appliance Repairs! Salary: £30,000 - £35,000 per year (depending on experience) Job Type: Full-time, Permanent Schedule: Monday to Friday Work Location: On the road At Go Appliance Repairs, we’re passionate about keeping homes running smoothly by providing expert white goods repair services. We’re expanding and looking for talented, motivated White Goods Engineers to join our dynamic team. If you thrive on solving problems, delivering great service, and want to make a difference, we’d love to hear from you! Why Join Us? At Go Appliance Repairs, we reward entrepreneurial spirit and welcome fresh ideas that help the business grow. If yo’ve got a knack for innovation, we’ll make sure your efforts are recognised and rewarded. Here’s what we offer: Competitive salary £30k-£35k depending on experience. Fully equipped van and specialist tools provided. Full uniform and PPE provided. 20 days holiday, increasing to 25 days with length of service, plus bank holidays. Regular bonuses and incentives for outstanding performance. Opportunities to mentor trainee engineers (with full compensation). A fun, supportive team culture with regular social events. Your Role: As a White Goods Engineer, you‘ll be the face of Go Appliance Repairs, delivering exceptional service to our customers by diagnosing and repairing a range of domestic appliances. Your role includes: Repairing and servicing: Washing Machines (Freestanding & Integrated) Tumble Dryers (Freestanding & Integrated) Electric Cookers, Ovens & Hobs (Freestanding & Integrated) Dishwashers (Freestanding & Integrated) Managing your daily workload efficiently and independently. Identifying and ordering spare parts when required. Providing clear and professional communication with customers. What We’re Looking For: At least 1 year of experience repairing domestic appliances. Strong fault-finding and problem-solving skills. Excellent customer service and communication skills. A full UK driving licence (maximum of 6 points). A self-motivated, reliable, and proactive approach to your work. Ready to Join? If you’re ready to take your career to the next level, join an exciting team, and be rewarded for your ideas and hard work, apply now and start your journey with Go Appliance Repairs today!
Duties and responsibilities: Manage daily salon operations, ensuring efficiency and high standards of service. Mentor and train salon staff in techniques and customer service best practices. Upsell salon services and products to enhance client satisfaction and salon revenue. Provide exceptional customer service by addressing client needs and concerns promptly. Oversee front desk operations, including appointment scheduling and client check-in/out processes. Maintain a clean and organised salon environment that reflects our brand values. Ensure compliance with health and safety regulations within the salon. Stay updated on industry trends, techniques, and products to provide informed recommendations. Skills and Qualifications: Proven experience in store management within the beauty or wellness industry. Strong mentoring skills with the ability to inspire and develop team members. Excellent upselling abilities to promote services and products effectively. Exceptional customer service skills with a focus on client satisfaction. Strong communication skills to interact effectively with clients and staff alike. Experience in front desk operations is preferred.
Head Waiter at Marta Restaurant, Chelsea About Us: Marta Pizza Restaurant is new opening but already known for its authentic Italian-Romana cuisine, served with warmth and professionalism in a welcoming atmosphere. Located in Chelsea, we are a vibrant and highly-rated restaurant that brings a true taste of Rome to London. Our menu boasts classic pizzas and a curated selection of wines, making Marta Pizza a favourite for casual dining and special occasions alike. Who We’re Looking For We are seeking an experienced and dynamic Head Waiter to lead by example in our small team. You will be someone who: Thrives in a fast-paced, fun environment. Has a passion for delivering exceptional customer service. Takes initiative and loves engaging with people. Brings leadership skills to motivate team by leading by example. What We Offer: Flexible working hours to suit your lifestyle. A fun and supportive team environment. Delicious staff meals traditional Romana pizza, on every shift. 50% staff discount on our menu. A competitive salary that rewards your expertise. Responsibilities: Overseeing daily service operations to ensure excellence. Training and mentoring other staff to maintain high standards of service and cleanliness. Engaging with guests to enhance their dining experience. If you’re a people-person with a love for Italian food and a positive attitude we’d love to hear from you!
Financial Reporting and Compliance Prepare and oversee the production of accurate monthly, quarterly, and annual financial statements. Ensure compliance with financial regulations, accounting standards (e.g., IFRS or GAAP), and tax laws. Conduct internal audits and support external audits. Develop and maintain financial policies and procedures. Budgeting and Forecasting Lead the annual budgeting process in collaboration with departmental managers. Monitor budgets and provide variance analysis, explaining significant deviations. Support long-term financial planning by preparing forecasts and scenario analyses. Team Management Supervise and mentor the accounts team, including Accounts Payable, Accounts Receivable, and General Ledger functions. Allocate responsibilities within the team to ensure efficient workflow and timely delivery of outputs. Train staff on financial systems and processes. Cash Flow and Financial Controls Oversee cash flow management to ensure liquidity and timely payment of obligations. Implement robust financial controls to safeguard company assets. Monitor and reconcile balance sheet accounts monthly. Stakeholder Engagement Collaborate with senior leadership to provide financial insights and advice. Liaise with external stakeholders such as auditors, banks, and tax authorities. Systems and Process Improvements Optimize accounting systems and processes to improve efficiency. Identify and address areas for cost savings and process improvements. Proficiency in financial software and data management tools such as SAP, SQL, Power BI, and Python coding is necessary. This expertise will help the candidate contribute to financial analytics, data visualization, and automation within the company's operations. Ability to develop and implement financial dashboards that integrate back-end financial data for real-time reporting and decision-making.
Core Responsibilities Authenticity & Innovation Maintain the authentic flavors of traditional South Indian cuisine while introducing modern and creative twists to the dishes. Research regional recipes, forgotten techniques, and heirloom ingredients to design a menu that stands out. Should excel in traditional South Indian techniques like making perfect dosas, idlis, chutneys, sambars, and traditional sweets. Balance authenticity with innovative flair for an international audience. Innovate while staying rooted in the culinary heritage of South India. Experience in preparing a wide range of South Indian dishes, including lesser-known regional cuisines (e.g., Mangalorean, Chettinad, Udupi, konkan). Recipe Development: Develop and test recipes for new dishes, beverages, and desserts Ensure consistency and reproducibility of recipes Optimize recipes for large-scale production while preserving taste and quality. ** Ingredient Sourcing:** Identify and establish relationships with vendors who provide high-quality, authentic ingredients (e.g., native spices, fresh coconut, tamarind) Experiment with local and organic alternatives for sustainable cooking practices. ** Team Leadership:** Train and mentor kitchen staff on traditional and modern South Indian cooking techniques. Lead the team in handling high-pressure situations during peak service hours. ** Quality Control:** Regularly evaluate the taste, presentation, and portion size of dishes served to maintain consistency and quality. Implement a rigorous process for food safety and hygiene across the kitchen. ** Menu Customization:** Develop custom menus for festivals, corporate events, or seasonal specialties. Innovate within strict dietary restrictions (e.g., vegan, gluten-free versions of classics). ** Operational Efficiency:** Streamline kitchen operations for maximum efficiency without compromising the time-consuming methods traditional South Indian cuisine often requires. Balance cost control and profitability without sacrificing food quality. ** Brand Reputation:** Handle customer feedback constructively to continually improve the menu. ** Workload & Multitasking:** Handle the simultaneous management of kitchen logistics, new menu testing, and staff supervision. ** Crisis Management:** Quickly resolve any issues related to ingredients, kitchen equipment, or unexpected service demands. Handle complaints tactfully and ensure diners leave satisfied.
Job Title: Customer Service Manager (SOC: 4143) Location: 7 A Henriques Street, London, England, E1 1NB (On-site) Reports To: Operations Manager About Us: East Dragon LD Ltd is a premier online retailer specializing in luxury superbrands, high-end fashion, and luxury watches. Based in London, we pride ourselves on delivering exceptional quality and style to our B2C clients. While rooted in the UK, we are rapidly expanding our operations into global markets to bring our curated collections to a worldwide audience. Our mission is to provide an unmatched shopping experience and maintain our reputation for excellence in the luxury retail sector. Job Summary: The Customer Service Manager will oversee all aspects of the customer service department, ensuring that B2C clients across the globe receive timely and effective assistance. You will lead and develop a team of representatives, resolve escalated issues, and contribute to shaping the overall customer service strategy. This includes gathering customer feedback to make data-driven decisions and building a loyal customer base through exceptional service. Key Responsibilities: Customer Service Leadership and Strategy - Gather and analyse customer feedback to derive actionable insights and improve service operations. - Develop and implement a data-driven customer service strategy for online operations. - Launch initiatives that build customer loyalty, ensuring repeat business and long-term satisfaction. - Ensure prompt and effective resolution of customer inquiries, complaints, and escalations. - Foster a customer-centric culture within the team. Team Management - Recruit, train, and mentor a multilingual customer service team with expertise in luxury markets. - Set clear objectives and provide regular performance feedback to ensure a high-performing team. - Manage staffing schedules to ensure adequate support during peak business hours and across time zones. - Conduct training sessions to enhance customer service skills and knowledge. - Motivate and empower the team to exceed customer satisfaction targets. Customer Experience - Oversee customer inquiries across multiple channels, including email, chat, phone, and social media, with a focus on luxury clientele. - Collaborate with teams such as Marketing, Sales, and Logistics to elevate the overall customer experience. - Address and resolve escalated customer complaints promptly, ensuring professional and personalized resolutions. - Monitor and leverage customer feedback to identify areas for improvement in products, services, and processes. Process Improvement - Develop, document, and continuously refine customer service policies and procedures. - Work closely with departments such as logistics and marketing to resolve customer issues efficiently. - Leverage CRM tools and technology to streamline workflows and enhance service delivery. - Stay updated on industry trends and best practices to drive innovation in customer service. Reporting & Analytics - Track and report on key performance indicators (KPIs), including response times, resolution rates, and customer satisfaction scores. - Analyse customer service metrics to identify trends and recommend strategies for improvement. - Prepare detailed reports for senior management, highlighting successes, challenges, and growth opportunities. Problem-Solving - Handle complex or sensitive customer issues, turning challenges into opportunities for exceptional service. - Proactively anticipate potential issues and implement preventative measures to enhance customer satisfaction. Qualifications: Required: At least 2 years of proven experience in a customer service or customer success role, ideally in a B2C environment. Previous experience in the fashion industry, particularly in luxury brands or watches, with a strong understanding of the online fashion business model. Outstanding communication, interpersonal, and conflict-resolution skills. Strong organizational and multitasking abilities in a fast-paced environment. Preferred: Experience using CRM tools. Experience in managing customer service teams in an in-office setting. Proficiency in data analysis and tools like Excel or Google Sheets. Key Attributes: A customer-centric approach and a genuine passion for helping people. Ability to lead, motivate, and inspire a team to excel. Calm under pressure, with a proactive and solution-oriented mindset. What We Offer: Competitive salary and performance-based bonuses. Opportunities for career growth and professional development. A supportive and collaborative work environment. Employee discounts on all East Dragon LD Ltd products. 28 holiday pay per year.
We are looking for an enthusiastic and warm nursery practitioner to join our team of 10. We are based in the heart of Forest Gate (London) and have vacancies open for roles in our baby room, toddler room and preschool room as well as room leader roles. Job Description: Nursery Practitioner/Nursery Nurse/Room Leader Location: Twinkle Toes Day Nursery, Forest Gate, London E7 0NG Position: Nursery Practitioner/Nursery Nurse/Room Leader About Us: Twinkle Toes Day Nursery is dedicated to providing a nurturing, safe, and stimulating environment for children aged 0-5 years. We believe in fostering a love for learning through play and supporting each child’s development. Our committed team plays a vital role in creating a positive experience for our children and their families. Roles and Responsibilities: Nursery Practitioner/Nursery Nurse: - Support the daily care and education of children. - Plan and implement engaging activities that promote development. - Observe and assess children’s progress and well-being. - Maintain a safe and hygienic environment. - Communicate effectively with parents and caregivers. - Work collaboratively with the nursery team. Room Leader: - Lead a designated room, ensuring high standards of care and education. - Mentor and support staff members, fostering their professional development. - Develop and implement a curriculum that meets individual needs. - Maintain records of children’s progress and development. - Ensure compliance with health and safety regulations. - Liaise with parents, staff, and external agencies as needed. Qualifications: - Level 2/3 Early Years Qualification (or equivalent). - Experience working in a nursery or early years setting. - Knowledge of the Early Years Foundation Stage (EYFS) framework. - Strong communication and interpersonal skills. - Ability to work as part of a team and independently. What We Offer: - Competitive salary and benefits. - Opportunities for professional development and training. - A supportive and friendly work environment. - The chance to make a positive impact on children’s lives. Application Process: To apply, please send your CV.
Job Title: Face-to-Face Sales Assosiate | Base pay + Commission | Immediate Start About Us: At GSD Promotions, we’re all about fast-paced growth, dynamic teamwork, and empowering individuals to achieve their career goals. Whether you’re looking to excel in sales or dream of running your own company, we provide the tools, mentorship, and opportunities to help you succeed. What We Offer: Fast progression opportunities: Excel in your role and quickly climb the career ladder. Networking and travel: Work alongside inspiring people and visit exciting new locations. Competitive weekly pay: no cap on your earning potential. Comprehensive, hands-on training: Gain practical skills with guidance from experienced mentors. Supportive team environment: Work alongside a passionate team that values collaboration and celebrates success. The Role: We’re looking for confident and motivated Face-to-Face Sales Representatives to join our passionate team. This isn’t just a job—it’s a chance to build your future while working in an energetic and supportive environment. You’ll engage with potential customers in high-traffic locations such as events, promoting a high-demand product. What We’re Looking For: To thrive in this role, you’ll need: A positive attitude and a growth mindset. Excellent communication skills and a knack for building rapport. A high work ethic and the drive to exceed expectations. To be over 18 years old and eligible to work in the UK. Experience is not required—if you’re ambitious and eager to learn, we’ll give you all the training you need. Why Join Us? This is more than just a sales job—it’s an opportunity to build a career with no limits. We reward success with bonuses, incentives, and recognition. Plus, with our direct mentorship program, you’ll have all the support you need to grow and thrive. Key Details: Position: Full-time Languages: English (Advanced) Start Time: Immediate Salary: base pay with uncapped earnings potential Apply Now! If you’re ready to take the next step in your career and unlock your full potential, apply today!
We are seeking a compassionate and dedicated Residential Support Worker to join our team supporting young people aged 16 and above in a residential setting. The successful candidate will be responsible for providing high-quality care and support to looked-after children, promoting their emotional, social, and physical well-being, and helping them prepare for independent living. Provide day-to-day support to young people, ensuring their safety and well-being in the residential setting. Develop positive relationships with young people, acting as a mentor and role model to guide them through challenging situations. Support the development of life skills, including budgeting, cooking, personal care, and managing daily responsibilities. Monitor and support young people’s emotional health and behavior, promoting positive coping strategies and providing guidance on conflict resolution. Work collaboratively with other staff members to create and implement personalized care plans tailored to each individual’s needs and goals. Support young people in maintaining relationships with family members, professionals, and other significant individuals. Ensure that all necessary documentation and records are maintained accurately and in compliance with legal and regulatory requirements. Encourage and promote participation in educational, social, and recreational activities to build self-esteem and independence. Safeguard young people’s health, welfare, and safety, following all safeguarding protocols and reporting any concerns promptly. Attend and participate in regular team meetings, training, and development opportunities. Assist with the transition process for young people moving towards independence, including finding accommodation and employment or training opportunities.
SoBe Burger Tunbridge Wells is looking for an experienced supervisor! Powered by Sessions - The Record Label for Food Brands. SoBe Burger is currently hosted at over 250 sites across the UK through licensing and franchising models. SoBe Burger is the fastest-growing premium burger brand in the UK. 'Smash burgers that bring people together. Inspired by Miami's Smashed Burger Joints. Chat, laugh, discuss… Sit in silence if that’s more your vibe. We don’t judge. Our slow smashed burgers have the perfect amount of juicy-to-crispy ratio. We think so, anyway. LAID-BACK BURGERS, WHEREVER YOU ARE.' ABOUT THE ROLE: As the Assistant Manager, you will report directly to the Franchise owner and support all operational areas of the business. We're seeking a business-savvy, ambitious individual with an operational hospitality or food retail background. KEY RESPONSIBILITIES: - Ensure guest satisfaction in-house and on delivery is high at all times. - Oversee daily operations to ensure efficiency and meet SoBe quality standards. - Develop and implement business strategies to achieve goals. - Employ, train, manage and mentor employees to foster a productive and collaborative work environment with low turnover. - Ensure correct levels of stock at all times. - Ensure the site complies with UK Law, health and safety and food safety regulations. - Be fully knowledgeable and able to work in the Kitchen and front-of-house areas as a team member leading from the front. - REQUIREMENTS: - Proven experience within or in a similar role in Hospitality - Strong leadership and managerial skills - Knowledge of health & safety and food safety regulations - Ability to work evenings and weekends as per business requirements - The ambition is to strive to grow the business vs. just run the day-to-day. - A passion for food and high standards - Right to work in the UK - Excellent level of English Language WHAT'S IN IT FOR YOU? - Competitive starting salary of £30k/year + incentives - Full-time contract - 28 days of holiday, including bank holiday - Opportunities for career growth - Staff food while on shift
Come join us in our new Paddington opening! Since 2018, Market Halls have revolutionized the British food hall scene, breathing new life into iconic landmarks. Our vision is to transform these spaces into vibrant community hubs that offer diverse dining, drinking, and event experiences. From independent restaurants and food vendors to premium bars and live entertainment, we're committed to delivering top-notch experiences for our guests. Last year marked a significant milestone for us, with both our year-on-year revenue growth and a huge surge of new guests walking through our doors. We even garnered attention on popular shows like The Apprentice and MasterChef. But our journey is far from over – this year, we're gearing up to unveil our new flagship venue in central London, expand to new locations beyond the capital, and introduce exciting new experiences to our venues. As a new member of our floor team, you will receive: - A competitive salary of up to £12.75 per hour. - Access to Hospitality Rewards, a unique benefits platform offering exclusive discounts for gyms, retailers, and other restaurants, and a 24/7 confidential mental health support hotline. - A 25% discount on ALL MH trade stands, allowing you to enjoy a meal or drink with your loved ones. - Free Team meal per shift from any of our traders to keep you energized throughout your workday. - A comprehensive training and development program tailored to each employee, including coaching, mentoring, workshops, and project involvement. - Plus, standard benefits include 28 days of paid holiday and an additional paid day off for your birthday. - As our new floor team member, you will be ensuring our guests are well looked after and have the best possible experience during their visit. That involves ensuring the site is ready for service, greeting and interacting with guests while removing utensils and clearing tables, reporting any safety or security issues to relevant management, and upselling and recommending to our guests the best food and drink our traders and bars have to offer! We are looking for individuals with truly engaging energy who can interact with our guests. We adhere to our core values: We are Passionate, We are Entrepreneurial, We are Adaptable, and most importantly, we are Kind. We are always reaching for the P.E.A.K Start date: 17th February 2025. Market Halls is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.
Self-Employed Sales Representative | Turn Ambition into Reality! *Looking for a career where your drive directly determines your success? Top earners take home up to £40,000+ annually in their first year, and you could be next! (in association with The Meraki Organisation) What’s in It for You? • Limitless Earnings: No caps, no limits—earn what you’re worth. • Skill-Building: Gain expertise in sales, leadership, and more. • Unbeatable Flexibility: Work on your terms, not someone else’s. • Travel & Perks: Join us for all-expenses-paid trips and exclusive events. • Fast-Track Growth: Leadership and management roles for top performers. What We’re Looking For: • Big thinkers ready to hustle and achieve. • Resilient self-starters who thrive on challenges. • No experience? No problem! Your ambition is what matters most. “After only 12 months in the business, I have travelled all expenses paid to Beligum, Spain, France and Greece. The progression here is insane if you work hard” – Saqib, advanced mentor Apply Now This is your chance to take control of your future. Click Apply Today to get started!
Come join us in our new Paddington opening! Since 2018, Market Halls have revolutionized the British food hall scene, breathing new life into iconic landmarks. Our vision is to transform these spaces into vibrant community hubs that offer diverse dining, drinking, and event experiences. From independent restaurants and food vendors to premium bars and live entertainment, we're committed to delivering top-notch experiences for our guests. Last year marked a significant milestone for us, with both our year-on-year revenue growth and a huge surge of new guests walking through our doors. We even garnered attention on popular shows like The Apprentice and MasterChef. But our journey is far from over – this year, we're gearing up to unveil our new flagship venue in central London, expand to new locations beyond the capital, and introduce exciting new experiences to our venues. As our new bartender, you will receive: - A competitive salary of up to £14.42 per hour. - Access to Hospitality Rewards, a unique benefits platform offering exclusive discounts for gyms, retailers, and other restaurants, and a 24/7 confidential mental health support hotline. - A 25% discount on ALL MH trade stands, allowing you to enjoy a meal or drink with your loved ones. - Delicious, nourishing food to keep you energized throughout your workday. - A comprehensive training and development program tailored to each employee, including coaching, mentoring, workshops, and project involvement. - Plus, standard benefits such as 28 days of paid holiday with an additional paid day off for your birthday. As our new bartender, you will deliver exceptional guest service to anyone who walks through our doors. Your previous experience as a bartender will allow you to serve our fantastic drinks to spec and at the right pace. You will also use your knowledge and passion to make suitable upselling recommendations and suggestions, allowing our guests to experience all that we can offer from our premium bars. We are looking for individuals with truly engaging energy who can interact with our guests while mixing and serving drinks with style. We adhere to our core values: We are Passionate, We are Entrepreneurial, We are Adaptable, and most importantly, we are Kind. We are always reaching for the P.E.A.K Start date: 17th February 2025. Market Halls is an equal opportunity employer; we celebrate diversity and are committed to building an inclusive environment for all employees.
About Us: PHL is one of Europe’s largest forklift truck wholesalers, preparing and selling equipment to dealers worldwide. Our fast-paced Basingstoke site has nearly 1,000 forklifts and a dedicated team. We’re growing and evolving, with a strong focus on helping our staff advance their careers. Key Responsibilities: Perform electrical and mechanical repairs, maintenance, and servicing on forklifts and material handling equipment. Diagnose and resolve electrical issues efficiently. Ensure all completed work meets safety and quality standards. Assist with managing the workshop and supporting other team members. What We’re Looking For: Strong electrical engineering experience, particularly with forklifts or similar equipment. Mechanical experience and qualifications are also important. Ability to diagnose and solve problems, especially electrical faults. Good communication skills and a proactive attitude. Willingness to mentor and support less experienced engineers. A valid driver’s license and your own transport (our location is rural). Commitment to following health and safety procedures. Benefits: Attractive company pension scheme Sick pay 20 holidays + 8 bank holidays Private medical insurance Free parking space