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Make an impact in ways that matter. Join a business built on trusted brands, great people and teamwork, where care and fresh ideas help keep things moving. Here, your contribution helps serve our customers, support our operations and enable our teams to do their best work. You’ll be encouraged to bring your strengths, supported to grow, and welcomed into a team where we make a meaningful difference together. What you become part of: Edmonton Operations produce 50 million cases of drinks per year across their 7 manufacturing lines. The site can produce up to 142,000 Ltr of drink per hour consisting of BIB, PET and Glass bottling. As a site Edmonton is single source production in GB for both Bag In Box and Oasis . The site employees over 200 people across Manufacturing, QESH and Engineering. For the right candidate there is excellent career opportunities, both within the Edmonton Plant and further afield across other GB and Pan-European locations within the CCEP network. What to expect: You will report to the Production Managers and be responsible for leading resource scheduling across production and upstream teams with site responsible for delivery of the site production plan through optimisation of the available labour force to ensure full coverage of all areas whilst adhering to KORE manning headcounts and budget constraints. The Labour Coordinator is expected to demonstrate strong ownership, prioritisation, communication and timely escalation to maintain operational continuity. Key responsibilities will include: • Review the daily resource schedule, ensuring that the required manning levels are achieved to fulfil the daily production plan requirements., • Identify and fulfil resource requirements ahead of schedule by reviewing the upcoming production plans, holiday absence and sickness., • Confirm Overtime opportunities with CCEP colleagues and request agency colleagues as required to support the operational teams., • Conduct regular scheduled resource meetings with respective BU team leads., • Work alongside BU Team Leads ensuring that resource schedule is accurate., • Maintain the accuracy of the DLM People Plan system to included staff details, skills verifications, holidays and TOIL, • Liaise with the site Technical Operational trainers to ensure that the skills verification within DLM is aligned with the site training matrix., • Run and communicate monthly reports details TOIL hours owed / banked and remaining holiday entitlements., • Run and communicate financial reporting of cost to budget. Skills & Essentials: • Strong communication skills, approachability with a persuasive manner., • Strong organisational skills with the ability to interrogate data and cost., • Ability to work under pressure and problem solve., • Able to work alone, with little supervision and also as part of the wider team across all levels at site., • Adaptable and flexible to change, • Advanced Microsoft Excel skills, including data analysis, reporting and workforce planning., • Strong aptitude for learning and navigating multiple business systems, with the ability to quickly adapt to new technologies and digital tools. We are Coca-Cola Europacific Partners (CCEP), with 39,000 people serving 4 million customers across 31 markets. We combine the scale of a large multinational business with expert local knowledge of the customers and communities we serve, investing, employing, manufacturing and distributing locally. At CCEP, we welcome people from all backgrounds and value the experiences and perspectives they bring. We are committed to an inclusive workplace where everyone can be themselves, feel respected and thrive. This commitment is reflected in our recognition as a Top Employer by the Top Employers Institute and as a Disability Confident Leader. If you need any adjustments or support during the recruitment process, please let us know when you apply so we can support you to perform at your best. We recognise that some people may prefer not to participate in alcohol-related sales, interactions or promotions. If this applies to you, please speak with your Talent Acquisition contact, who can advise whether this role includes activities related to our alcohol portfolio. To find out more about life at CCEP and our culture, visit and our careers website at

Job Description Branch Manager Jobs in Orpington at Stannah – Join Our Team! Lead Critical Infrastructure. Inspire High-Performing Teams. Drive Business Success. What's in it for you? • Competitive, market-aligned salary, • Management performance bonus, • Company car, • Leadership role within a nationally recognised engineering business At Stannah, we're trusted to keep people and goods moving safely every day. We're looking for an experienced, commercially focused Branch Manager to lead our London Infrastructure Service Branch in Orpington. This is a unique opportunity to take ownership of a strategically important operation that delivers maintenance, repair and 24-hour callout services for lifts, escalators, moving walkways and lifting equipment across London's infrastructure network. As Branch Manager, you will be responsible for the overall success of the branch, leading a team of dedicated professionals while ensuring the highest standards of safety, customer service and operational performance. You will drive sustainable business growth, develop strong customer relationships and create an environment where people can thrive and perform at their best. At Stannah, safety is at the heart of everything we do. We are looking for a leader who shares our commitment to creating a strong safety culture, delivering operational excellence and ensuring customers receive outstanding service every time. This is more than a branch leadership role. It's an opportunity to make a real impact on a business that plays a vital role in supporting the safe and reliable movement of people and goods throughout London. If you're a results-driven leader with experience managing operational teams, developing people and delivering commercial success, we'd love to hear from you. Working Hours: Monday - Thursday 8am - 4.15 and Friday 8am - 3.45pm(These hours may change dependant on the business needs) Join Stannah and help shape the future of one of our most important infrastructure service operations. Apply today. Please see the full job description here: • Lead the branch to deliver safe, high-quality service and maintenance for lifts, escalators and lifting equipment., • Ensure Health & Safety standards are always met and promoted across all branch activities., • Build and maintain strong customer relationships, delivering excellent levels of customer service., • Manage branch performance, resources and budgets to achieve business plan and profitability targets., • Develop, support and motivate colleagues to create a high-performing and engaged team. Please see full job description here: _ Qualifications Branch Manager Requirements: • NVQ Level 3 in Management (or equivalent qualification)., • Experience managing lift and/or escalator service operations., • Proven leadership experience, including leading managers and developing high-performing teams., • Strong communication skills, with the ability to build relationships with customers, colleagues and stakeholders., • A strong commitment to safety, customer service and delivering on promises in line with Stannah's values. Additional Information If you have experience as a Lift Manager, Branch Manager, Service Manager, or in another leadership role within the lift and escalator industry, this is an exciting opportunity to lead our Orpington Infrastructure Services Branch. Join a business that puts safety, customer service and operational excellence at the heart of everything it does, while empowering you to drive performance, develop teams and shape future growth. Click Apply Now to find out more and take the next step in your leadership career. Benefits Include: • Market Aligned Salary, paid on a monthly basis, • Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits, • 25 days holiday, plus bank holidays, • Holiday scheme to buy extra days’ annual leave, • Pension Scheme. Matched contribution/salary sacrifice, • Management Bonus, • SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more, • Life Assurance Scheme, • Long Service award scheme, with holiday benefit, • Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more, • Employee Assistance Programme. A workplace initiative to support and enhance well-being, • Enhanced maternity and paternity provision, • Free parking, • Company Car, • Private Medical Insurance #LDS Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! We reserve the right to close this vacancy early if we receive high numbers of applications for the role. Appropriate right to work must be held by applicants. Sponsorship is not available. PandoLogic. Category:Executive, Keywords:General Manager, Location:Orpington, ENG-BR6 0ER

Social Infrastructure -Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance.Equal Opportunities Statement - At United Infrastructure, we are committed to making every interaction a positive and inclusive experience. If there is anything we can do to support you, remove barriers, or make the process more accessible, please let us know - we want this to be the best possible experience for you.About YouWe're looking for an experienced and commercially minded Senior Contracts Manager with a proven track record of delivering large-scale planned works and refurbishment projects within the property services sector.You will have:A minimum of 5 years' experience working for a refurbishment main contractor.Significant experience managing multiple contracts, sites, and operational teams simultaneously.Strong leadership skills with the ability to motivate, develop, and drive high-performing teams.Excellent commercial awareness, including procurement, subcontractor management, and supply chain engagement.Strong analytical and data interrogation skills, with the ability to use performance data to inform decision-making.Proficiency in Microsoft Project, Microsoft Excel, and project tracking/reporting systems.Outstanding client relationship and stakeholder management skills.A thorough understanding of Health & Safety legislation and best practices, with a commitment to maintaining safe working environments.Excellent communication and interpersonal skills, with the ability to influence, collaborate, and deliver results through others.A full UK driving licence and willingness to travel between sites as required.DesirablePrevious experience within social housing, planned maintenance, or property services.Experience delivering refurbishment programmes on behalf of local authorities or housing associations.Relevant construction qualifications and/or professional memberships.This is an excellent opportunity for a driven Senior Contracts Manager looking to play a key role in a growing business and contribute to the successful delivery of high-quality property services projects.Join us at United Infrastructure and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK.TPBN1_UKTJ

About The RoleRight across infrastructure, there's a requirement to not only maintain, but also renew and re-imagine. Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.Where will you be working?We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. We're problem solvers with over 140 years of combined experience in engineering and infrastructure.This role will be within our Quality Assurance Team, which forms part of the wider SHEQ (Safety, Health, Environment and Quality) team on the Thames Water Smart Metering contract. Want to be a part of it?What will you be doing?As our Quality Assurance Advisor you'll review Project Quality Plans (PQPs) and Inspection & Test Plans (ITPs), ensuring all documentation aligns with technical requirements and client standards. You will provide compliance assurance guidance to operational teams, helping them establish effective assurance processes both within the contract and for the client. Regular audits and validation checks will form a key part of your work, assessing compliance with Quality Plans and evaluating evidence to support continuous improvement.You'll conduct site inspections to assess understanding and application of minimum standards, producing timely, clear reports to support operational, engineering and client teams. You will also contribute to the development of a digital Quality and Compliance dashboard, using data insights to drive best practice and promote lessons learned across the business. Building strong relationships with clients and stakeholders will be essential to ensuring successful project delivery.This position also plays an important role in supporting innovation and staff development, helping teams maintain a consistent, high-quality approach to delivery. You will engage with community initiatives, uphold a positive public image, and contribute to a culture of continuous improvement across the organisation.What you'll bring?Essential Criteria Valid driving licenceExperience in Quality Assurance within construction, utilities or infrastructure.Understanding of ITPs, PQPs and technical standards.Strong auditing skills and ability to interpret technical validation evidence.Effective communication and reporting skills.Ability to work collaboratively with multidisciplinary teams.Strong organisational skills and attention to detail.IT Literate - Use of mobile phones, apps & laptop works on a daily basis (Training on dashboards will be given)Desirable Criteria Internal/ Lead Auditor qualification (or working towards).Experience within water infrastructure.Knowledge of digital quality platforms or data dashboards.Experience conducting site inspections and delivering lessons-learned outputs.What's in it for you?We offer a range of benefits designed to support your life in and out of work, some of which include; Contributory pension schemeOnline GP service, 24 hours a day, 365 days a yearEmployee assistance programmeMy Rewards portal, access to 1000's of retail discountsLife assuranceCycle to work, salary finance and give as you earn schemesEnhanced maternity, paternity leave and adoption leaveReward and recognition schemeRecommend a friend – get rewarded for introducing people to us!In addition, this role offers; Company car and fuel card with a range of EV and hybrid vehicles to choose fromMy Car Choice our salary sacrifice EV/ Hybrid car schemePrivate health care – single coverHealth Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!25 days annual leave plus bank holidaysDiscretionary bonus schemeAbout usWe want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We're one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. We're responsible and go further for our people, clients, communities and the planetWe're open and seek new and better ways of exceeding expectationsWe're together and as one team; the whole is greater than the sum of the partsWe're ambitious and embrace opportunity, to lead essential infrastructure services for lifeWhether you're a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.It's an exceptional time to be a part of M Group.Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.For certain roles, successful candidates will be subject to 3 rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and on-boarding.#MGroupW #LI-LK1TPBN1_UKTJ

Role Overview\n We are recruiting for a Quality & Ripening Controller to join a well-established fresh produce business based in Dartford. \n The successful candidate will be responsible for assessing, monitoring, and reporting on product quality throughout the full operational journey, from intake and ripening through to production and dispatch. The role will also support the effective management of rip... \n \n ZIPC1_UKTJ

Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell: The Manager of Customer Success Management (CSM) will report to the Director of Customer Success, working collaboratively to achieve company goals and advance customer success initiatives across the Enterprise segments. As a leader within the Customer Success organization, this role will partner closely with cross-functional teams to support and scale the CSM function. The ideal candidate brings strong people management skills, experience operating in high-volume, scaled customer environments, and a focus on driving efficient, data-informed customer engagement, retention, and growth strategies. What you’ll do: Leadership and People Management: • Build, lead, and mentor a team of CSMs supporting Enterprise customers, • Foster a collaborative, high-performance, and customer-centric culture, • Provide coaching, performance management, and career development support, • Drive accountability through clear goals, metrics, and regular feedback Segment Strategy and Execution: • Partner with Customer Success and cross-functional leaders to define segment-specific strategies, • Execute programs tailored to Enterprise customer needs, • Design and operationalize engagement models, • Ensure consistency in customer journeys while adapting for segment nuances Customer Management: • Maintain visibility into adoption, health scores, and engagement metrics across the portfolio, • Guide the team in identifying churn risks and expansion opportunities, • Drive proactive outreach and intervention based on data insights, • Support account reviews and leverage segment-level insights to improve outcomes Client Engagement and Advocacy: • Ensure strong stakeholder relationships across Enterprise accounts, • Deliver consistent value through interactions, • Capture and synthesize customer feedback to inform internal teams, • Act as the voice of the customer to influence product and go-to-market strategy Retention and Growth: • Collaborate with Sales, Product, and Marketing to drive adoption and expansion, • Support renewal strategies and improve retention outcomes across segments, • Leverage data to contribute to accurate forecasting and pipeline visibility, • Identify and scale growth opportunities within the Enterprise base Operational Excellence: • Implement and refine processes that enable scale and efficiency, • Improve team productivity through tooling, automation, and best practices, • Standardize workflows and reporting for consistency and visibility, • Monitor industry trends and evolve engagement strategies accordingly What we're looking for: • 4+ years of experience in Customer Success, Technical Account Management, or related fields, • Prior people management experience with a track record of developing high-performing teams, • Experience supporting Enterprise or high-ARR customer segments, • Experience with high-touch customer success models, • Background in Cybersecurity, DevOps, or a related technical domain preferred, • Strong operational mindset with experience building or optimizing processes, • Proven ability to drive retention and growth in a metrics-driven environment, • Excellent communication and interpersonal skills across diverse audiences, • Bachelor’s degree in a relevant field; advanced degree preferred, • Currently located in the United Kingdom Compensation: up to £150,000 base salary + bonus (depending on experience) If your experience is close but doesn’t fulfill all requirements, please apply. Chainguard is on a mission to build the best team. To achieve our goal, we are focused on hiring “Guardians'' with unique backgrounds, perspectives, and experiences. We live and breathe our company values: • We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better., • We have a bias for intentional action — We prioritize, plan, try things, and fail fast., • We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey., • We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: • Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs., • Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!)., • 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck., • ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset., • 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with _. ©2026 Chainguard. All Rights Reserved.

The Customer Success Lead focuses on both the strategic management of the account (20%) and concentrates on the tactical operations (80%) by working with the operations team to provide optimal services to the account. The CSL must be able to work effectively and efficiently with both the internal support team and external clients. The CSL acts as the liaison and primary contact for the operations team and escalates any issues to the Customer Success Manager (CSM) as necessary. Assist the CSM with building client relationships within the client enterprise including business development, identifying additional service opportunities and continuous process improvement. What you will do here: Program Management • Lead Planner / Meeting Owner on events or programs of significance to the customer’s business, • Create/Revise program budgets to ensure M&IW forecast is attained, • Track client and individual program budgets to ensure M&IW forecast is attained, • Meet with key stakeholders to review time spent on projects, • Running client audits with M&IW Controller, • Alert meeting owner of any anticipated account/program budget variances, • Identify financial opportunities in post program billing, • Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity, • Ensure on-going client satisfaction surveys, analyze data, and implement continuous improvement processes, • Responsible for document accuracy of operations team, • Responsible for final reconciliation accuracy and timeliness from planners, • Build pro-active relationships with high volume client meeting owners, • Lead various internal departments toward desired outcomes as specified in Service Level Agreement, • Plan meetings/events for the account as needed Account Management • Project Management with a consultative approach, • Responsible to implement the KPI/SLA Program for the Account, • Responsible for the strategic relationship for multiple decision makers, • Accountability for accuracy and timeliness of final reconciliation from planners, • Train planners on specific account processes, • Analyze/Improve operational systems and processes, • Develop and update all account forms and processes to meet client expectations, • Analyze/review time spent on projects vs. management fees for the account, • Qualify new meetings (as backup to the SAM), • Register new meetings into Cvent (as backup to the SAM), • Issue resolution with the meeting owners and escalation from the planners (as backup to the SAM), • Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity (as backup to the SAM), • Ensure on-going client satisfaction surveys, data integrity in Lanyon, and implement continuous improvement processes (as backup to the SAM), • Assist accounting in follow-up on past due invoices (as backup to the SAM), • Participate in applicable company and industry activities and events Business Development Responsibilities • Identify opportunities for new or expanded service offerings (including opportunities for M&IW strategic partners), • Up sell additional M&IW service opportunities, • Network with decision makers/management as appropriate, • Develop and maintain strong and highly ethical customer relationships, • Gain knowledge of competitors’ strengths and weaknesses Onsite Physical Activities (Non-Essential Functions) This position includes a set of nonessential physical activities associated with onsite event support. These activities are not fundamental to the core duties of the Customer Success Lead role but may be required during live event execution. While the essential functions of the position center on planning, coordination, communication, client management, and project leadership, certain onsite tasks involve physical activity that supports event operations and if unable to perform these physical activities the company needs to know. Physical activities include, but are not limited to the following: • Movement & Positioning: Frequent standing and walking are required, particularly during event setup and teardown, registration, and onsite administration. Extended periods on one’s feet are common throughout an event, often up to 4 hours without a rest break. A typical onsite day may last 8 to 14 hours, depending on client needs and agreements., • Sitting: Occasional sitting is required during planning meetings, travel to and from event sites, computer-based work, or registration duties., • Lifting and Carrying: Ability to lift, carry, push, or pull event materials, supplies, signage, or equipment weighing 25 to 40 pounds. Items over 25 pounds require assistance from another M&IW team member., • Reaching and Grasping: Event setup and breakdown may involve reaching overhead and handling tools or materials., • Bending/Kneeling/Crouching: Occasionally required during event setup and breakdown., • Repetitive Motions: Repeated hand and arm movements may occur during tasks such as preparing registration, arranging event spaces, or setting up displays., • Travel Requirements: Frequent travel to event sites, venues, and client locations, often involving overnight stays. This may include navigating airports, train stations, hotels, and conference centers., • Operating Vehicles: Occasional driving may be required to transport materials or travel to off-site event locations. This applies only to approved drivers with prior authorization from the Onsite Lead., • Working in Varying Environments: Events occur in diverse settings, including indoor venues (conference centers, hotels) and outdoor spaces. Fluctuating temperatures, weather conditions, crowded or noisy environments, and varying lighting levels may be encountered. What we expect: Details of these areas are shared during interviews and monthly reviews: • Cultural Excellence, • Role Expectations, • Emotional Intelligence What you will bring: • A minimum of four years of experience in the travel industry, specifically in managing meetings/events, • Knowledge of virtual and hybrid event options, • Experience with managing the lifecycle of a program, including final reconciliation, • Knowledge of Cvent preferred, • Must be able to travel 35% of the time, including Internationally, • Proximity to client headquarters office preferred, • Experience working in a virtual office environment, • Proven excellent oral and written communication skills in both internal and client-facing environments, • Demonstrated track record of successfully managing multiple projects simultaneously, • Ability to deliver creative outputs in a constricted timeline while maximizing available resources, • Able to provide clear, concise, effective, and professional communications with clients, peers, vendors, and department managers, • Wide range of computer skills:, • Proficient in Word, Excel, and Internet/social media, • Database management programs (proficient in Lanyon and Cvent), • Outlook (email and scheduling) What we provide: • Competitive salary, • Paid holidays, • Pension Scheme, • Accrued personal time off for vacation and sick leave, • Laptop, additional monitor, and mobile phone, • Global Giveback program for volunteer service, • Remote Office / Work from home Who we are: Meetings & Incentives Worldwide, Inc. is an Equal Opportunity Employer who prohibits discrimination and harassment of any kind and affords equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. Meetings & Incentives Worldwide, Inc. specializes in global event management with virtual, hybrid, and in‑person experiences of all shapes and sizes, as well as consulting and enterprise strategies. As an entrepreneurial organization, we place customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third generation, privately held, certified Women's Business Enterprise (WBE) in business for more than 50 years. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil. GLOBAL HEADQUARTERS: 10520 7 Mile Road, P.O. Box 65, Caledonia, WI 53108 | Phone +1 262-835-3553 _ M&IW associates are located throughout the US, UK, Latin America and Asia Pacific Regions.

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. The Developer Platform team builds internal tools and platform that improve the velocity, quality and developer experience of Synthesia's engineering teams. They own developer productivity (from code commit to production), developer insights and SDLC metrics, developer infrastructure (CI/CD systems), AI-assisted QA/testing and AI-assisted development. AI Adoption has grown to 90%+ employees with 100%~ adoption in engineering in the last 8 months. You'll have a big surface area and real ownership from day one into making Synthesia's engineering go faster but with quality in this day and age of AI-driven development. You will work end-to-end owning the architectural decisions that govern how features are built, released safely to customers, and supported long-term. You'll mentor engineers and embed technical practice through code review and design partnership. You will lead projects that span quarters, breaking down complex problems into milestones that can be validated iteratively. You'll operate with high autonomy: defining success criteria, calling trade-offs, and knowing when to escalate to leadership. You will partner directly with leadership to shape the roadmap and technical strategy. You'll have the skills to push back on requirements, propose alternatives, and influence what we build and when. You will own the operational health of systems you build and you'll use data to drive decisions about iteration, maintenance, and deprecation. You will be accountable for the technical direction of your area. You'll anticipate 12+ month technical challenges, propose solutions that scale, and build the engineering capabilities that will let us execute ahead of the curve. At least seven (7) years of experience as a software engineer, with at least 2-3 years working on senior/staff level Proven hands-on experience building and operating developer platforms, CI/CD systems, observability/metrics infrastructure, code quality automation, testing infrastructure and/or developer tooling. You have previously shipped infrastructure or tooling that measurably improved developer velocity or reduced cognitive load. Previous experience leading the adoption of new AI-powered developer tools or capabilities across an engineering organization. You have operated in a high-performing engineering organization (scale-up or established) where you've seen how infrastructure choices directly impact team velocity and product quality. You understand what it means to build for other engineers. Experience integrating third-party services (APIs, SaaS tools, external platforms) into internal systems, with attention to reliability, security, and user experience. You understand the operational constraints of running other people's code/services at scale. Clear understanding that platform and infrastructure work directly enables commercial outcomes. Previous experience owning large technical areas end-to-end. We’re living the golden age of AI. The next decade will yield the next iconic companies, and we dare to say we have what it takes to become one. Here’s why, At Synthesia we’re passionate about building, not talking, planning or politicising. We strive to hire the smartest, kindest and most unrelenting people and let them do their best work without distractions. Our work principles serve as our charter for how we make decisions, give feedback and structure our work to empower everyone to go as fast as possible. _ We’re trusted by leading brands such as Heineken, Zoom, Xerox, McDonald’s and more. Read and what . Since 2017, we’ve been pioneering advancements in Generative AI. Our AI technology is built in-house, by a team of world-class AI researchers and engineers. Learn more about _ AI safety, ethics, and security are fundamental to our mission. While the full scope of Artificial Intelligence's impact on our society is still unfolding, our position is clear: People first. Always. Learn more about _. 30-40min call with our Technical Recruiter 45min call with an Engineering Manager about your past projects 90min Product Discovery/Implementation, a collaboration exercise with our Engineer (not Leetcode style, in Python). 60min System Design, technical discussion usually about a real problem we had in production. 60min call with leadership, focus on examples of collaboration, growth and going through details of your future team. You can find more details on what to expect and how to prepare _. The pace of the process depends on your availability. Our preference is for this role to based either in-office or remote in the following locations: UK, Germany, Switzerland or Ireland. We may also be able to support remote workers in other locations across Europe subject to compliance and right to work checks. The salary starts at EUR/GBP/CHF 130.000 base + equity (RSUs). This is full-time employment only - no contractors possible - usually through OysterHR. Everyone at Synthesia gets 25 days of leave + local holidays (no extra paid or unpaid leave possible). We only sponsor VISA if you are in the UK/EU country already and need support - we do not relocate people.

WHO WE ARE Come join the company reinventing data security, empowering businesses to realize the full potential of their data. As the leading data security platform purpose-built for the cloud era, Cyera’s mission is to reinvent how businesses secure data, enable agile collaboration, and boldly pursue new business opportunities. Trusted by security teams at leading global businesses, our team is proving that data security is the next big thing in cyber. Backed by the world’s leading investors and working with a large and growing list of Fortune 1000 companies, we are looking for world-class talent to join us as we usher in the new era of data security. THE OPPORTUNITY We are searching for a highly skilled Customer Success Engineer to play a key role in optimizing our customers' utilization and return on investment in Cyera. This position offers an exciting chance to join a thriving organization and contribute to the forefront of data security, making a significant impact on the protection of data for numerous global enterprises. As part of this role, you can expect to travel between 25-50% annually, enabling you to engage directly with clients and enhance their overall experience. RESPONSIBILITIES As a Customer Success Engineer, you will play a crucial role in ensuring customer satisfaction and success by: • Serving as the primary technical expert on the Cyera Platform, demonstrating in-depth knowledge and expertise., • Establishing yourself as a trusted advisor to customers at all levels, from practitioners to executives., • Driving customer adoption through effective onboarding and training processes., • Gaining a deep understanding of customers' requirements, challenges, and desired business outcomes, and then designing and delivering customized use cases that align with their goals using a consultative approach., • Proactively ensuring that customers are realizing the full value of their investment and maximizing their return on investment by consistently driving sustained adoption of Cyera's platform. You will act as the leader for ongoing engagement and expansion, helping customers achieve their business and technology objectives., • Proactively identifying and resolving any obstacles or blockers that may impede customer success, collaborating with peers to address them promptly., • Advocating for the customer's voice and feedback, actively influencing Cyera's roadmap and product development., • Utilizing self-paced training resources to support customer education and promote knowledge growth throughout their journey., • Troubleshooting and resolving technical issues impacting customers, ensuring smooth operation and seamless experiences., • Monitoring and reporting on the overall well-being of customers, tracking key health and usage indicators., • Collaborating with customers to develop joint success plans., • Documenting and sharing best practices both internally and externally to foster knowledge sharing and continuous improvement., • Mentoring other team members, sharing your expertise and assisting in their professional development., • Participating in the interview process to help identify and onboard talented individuals to the team., • Conducting Quarterly Business Reviews with customers, evaluating progress, and identifying areas for further improvement and collaboration. REQUIRED QUALIFICATIONS: • Associates degree or equivalent experience required. Bachelor’s degree in Computer Science or similar experience a plus, • 12 years experience in Strong project management skills, enabling you to effectively plan, organize, and execute multiple projects simultaneously while maintaining a strong attention to detail, • A self-starter who thrives in an ambiguous, fast-paced, and deadline-oriented startup environment., • A results-oriented mindset, with a proven track record of driving revenue growth, ensuring customer satisfaction, promoting feature adoption, and maximizing customer retention., • Prior experience collaborating with Development teams., • Proficiency in SQL, scripting languages (e.g., Python or equivalent), and hands-on experience with cloud environments., • 3+ years of hands-on experience with data technologies and cloud technologies, including databases, cloud infrastructure and basic administration (e.g., cloud networking, data and compute assets, IAM and permissions, etc,), • Experience with programming or scripting languages and familiarity with APIs and web services, • Demonstrated expertise in DLP (Data Loss Prevention), Data Privacy/Protection, DSPM/CSPM (Cloud Security Posture Management), SIEM (Security Information and Event Management), or vulnerability management with hands-on experience preferred., • Prior experience working in a software company in a technical customer-facing role is essential., • Demonstrated track record of owning customer relationships, including onboarding, renewal, and expansion., • A self-motivated, proactive, and innovative team player who consistently strives to inspire customer loyalty., • Excellent interpersonal and customer relations skills, particularly when it comes to building and nurturing strategic relationships., • A clear and concise verbal and written communicator, capable of conveying complex information effectively., • Proficiency in leading both executive meetings and technical workshops, demonstrating confidence and expertise., • Ability to work autonomously, tackling even the most intricate challenges, and successfully completing tasks that may lack comprehensive documentation. They will actively participate in projects aligned with their current skill set, seeking assistance primarily for more complex initiatives or issues. COMPENSATION INFORMATION: The range represents total compensation, and may include company bonus, incentive for sales roles, equity or benefits, as applicable. This compensation range represents Cyera’s good faith and reasonable estimate of the range of possible compensation for this role at the time of posting, and Cyera may ultimately pay more or less than the posted range. The final salary for this position will be determined in Cyera’s sole discretion, consistent with applicable law, and based on a variety of factors, including but not limited to the employee’s work experience, skills, and qualifications for the role, as well as the needs of Cyera’s business and other operational considerations. Final compensation will vary based on seniority and relevance of experience, location, and position requirements. This role may be eligible for potential merit increases based on factors such as individual or company performance, time in role, and other discretionary factors. BENEFITS - Why Cyera? • Ability to work remotely, with office setup reimbursement, • Competitive salary, • Paid holidays and sick time, • Health, vision, and dental insurance

About Uplisting What started in the UK in 2017 is now a fast-growing platform designed to be the go-to solution for hosts and operators who want to streamline their operations and unlock growth. From automated messaging to channel management, from task coordination to financial reporting, Uplisting gives users the reliability and simplicity they need to run professional, efficient, guest-ready businesses. Our mission is simple: to empower the next generation of short-term rental creators by providing flexible, user-friendly, and technology-driven tools that remove friction and spark innovation. Whether someone is managing their first property or scaling a portfolio, we’re here to help turn ambition into sustainable success. In 2023, Uplisting joined the AirDNA community, a collaboration that strengthens our ability to support hosts at every stage of their journey. By combining Uplisting’s powerful operational toolkit with AirDNA’s world-class market intelligence, we’re helping entrepreneurs make smarter decisions, grow faster, and operate with confidence across Airbnb, Vrbo, and beyond. The AirDNA team We’re a curious, driven, and kind group of humans who genuinely love what we do. Our values - Happy, Hungry, Honest - guide how we show up for our customers and for each other. Want to see what that looks like in action? You’ll get a feel once you meet us. We welcome applicants from all backgrounds and encourage you to apply even if you don’t check every box. Passion, potential, and perspective matter here. Together, we’re building a complete ecosystem for short-term rental success - from investment to day-to-day operations. The Role We’re looking for a Fullstack Software Engineer. Join a team modernizing Uplisting's core product. You'll ship end-to-end features that measurably improve the day to day for hosts and property managers, help migrate our front end from Ember to React, and strengthen the connection between Uplisting's operations platform. • Ship production-ready code across the full stack, from API and data layer to UI., • Collaborate on the upcoming migration from Ember to React., • Diagnose and fix scaling, performance, and reliability issues on our platforms., • Own features end-to-end. From pitch to production., • Set the bar on code quality through reviews, testing standards, and clear documentation., • Mentor engineers on React best practices and help shape our technical roadmap., • Use AI tools to speed up your own work and share what works with the team., • Work on Partner integrations with large companies such as AirBnB, Booking.com, VRBO, • 4+ years of professional full stack experience shipping and operating production systems., • Strong React and TypeScript skills, plus solid back-end fundamentals (APIs, data modeling, relational databases)., • Hands-on experience with testing, CI/CD, and basic observability (logs, metrics, alerts)., • A track record of working on/leading non-trivial migrations or modernization work on a live product., • Clear written and verbal communication skills - you can explain trade-offs to engineers and non-engineers alike., • Practical, daily use of AI tools in your workflow, with the judgment to verify what they produce., • Experience with Ember.js or migrating front-end frameworks, or a polyglot with Front End frameworks., • Background in short-term rental, property management, travel, or hospitality tech., • Experience operating multi-tenant SaaS at scale, including performance tuning., • Familiarity with AWS, Heroku, containers, and infrastructure-as-code., • Prior experience formally mentoring other engineers., • Familiarity with the Shape Up methodology, • Ruby (Hanami), • Ember JS, • PostgresQL, • AWS, • Heroku, • Typescript, • React Native, • Terraform, • Any hire made outside of Spain would be a full-time contractor. Benefits for remote UK contractors include:, • OTE salary range: 50,000 - 65,000 GBP (yearly), • Flexible remote environment, • Continuing education stipend, • Language lessons with Preply (French-Italian-Spanish), • A friendly, collaborative team that values clear communication, • Opportunities for growth, mentorship, and learning new technologies, • A mission-driven product with real user impact, • First stage: Virtual interview with the People Team + Hiring Manager (30min), • Second stage: Tech test, • Final stage: Meet the General Manager + Hiring Manager (Online - 30min), • Post-offer / Pre-employment: Reference and employment verification check, • Ideal start date: Q2 2026 £50,000 - £65,000 a yearAirDNA seeks to attract the best-qualified candidates who support the mission, vision and values of the company and those who respect and promote excellence through diversity. We are committed to providing equal employment opportunities (EEO) to all employees and applicants without regard to race, color, creed, religion, sex, age, national origin, citizenship, sexual orientation, gender identity and expression, physical or mental disability, marital, familial or parental status, genetic information, military status, veteran status or any other legally protected classification. The company complies with all applicable state and local laws governing nondiscrimination in employment and prohibits unlawful harassment based on any of the aforementioned protected classes at every location in which the company operates. This applies to all terms, conditions and privileges of employment including but not limited to: hiring, assessments, probation, placement, benefits, promotion, demotion, termination, layoff, recall, transfer, leave of absence, compensation, training and development, social and recreational programs, education assistance and retirement. We are committed to making our application process and workplace accessible for individuals with disabilities. Upon request, AirDNA will reasonably accommodate applicants so they can participate in the application process unless doing so would create an undue hardship to AirDNA or a threat to these individuals, others in the workplace or the company as a whole. To request accommodation, please email _. Please allow for 24 hours to process your request. By applying for the above position, you will confirm that you have reviewed and agreed to our _.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About us We provide software products and services that are already improving the operational delivery of rail services. Our vision is to create a truly connected rail network, using deep technology expertise and industry experience to deliver solutions that meet transport challenges across the UK and beyond. Harnessing our great ideas and turning them into products used and loved by our customers, we build control systems and digital platforms that deliver operational management and outcome support to improve customer journeys across the rail network. Overview of the Role We are looking for individuals who are passionate about modern IT practices and technologies, to take our products into service and then provide the quality of support that together with great design and development, will see our systems used and loved by our customers. Capable of understanding complex technical implementations and low-level concepts, you will be able to quickly build relationships and communicate effectively with our customers, and our own technical staff. You do not need a background in rail - experience in systems that provide essential business services will be an advantage. Key Accountabilities and Responsibilities • Support and maintain our traffic management, simulation and training systems, and associated equipment in accordance with documented designs, • Provide remote support, attending site as required, to support commissioning activities or to facilitate incident resolution, • Support and maintain monitoring solutions for our environments and customer applications, • Work within specified service level agreements for response and resolution times, • Support innovation and advise on the implementation of new technologies, • Engage with internal teams around technical solutions and requirements, and implementation of best practices, • Interact with internal subject matter experts on incidents and service requests that require an advanced level of technical input, • Able to interpret and understand safety rules, operating and maintenance instructions and procedural manuals, • Clearly document issues, requests, and solutions within the ITSM system, • Contribute to and maintain the internal knowledge base, • Act as a mentor to develop the knowledge and experience of other technical colleagues, • Identify process and other improvements within the directorate and raise them through the appropriate channels Skills and Experience • Experience in supporting Linux/Windows: system and network configuration, software installation, troubleshooting, bash scripting, with the ability to analyse system logs, • Knowledge in networking: standard internet protocols and ports, network monitoring and analysis tools, configuration of network devices (switches, routers, firewalls), • Experience in working with on-premise, cloud and hybrid infrastructure environments, • Experience in working with CRM or ITSM tools such as Zendesk or ServiceNow, • Excellent command of the English language both written and spoken, • Familiarity with DevOps and Agile methodologies, • Familiarity with the use of structured query language would be an advantage Competencies and Behaviors • A strong communicator with experience in a customer-facing role or roles, • Excellent analytical, troubleshooting, and problem-solving skills, • Self-led learner with ability and drive to investigate, learn, and develop, • Comfortable building relationships, collaborating and communicating with multiple teams and stakeholders, of varying technical experience, both internally and externally, • Innovative, creative, and passionate about what you do, with a thorough attention to detail, • Highly organised, resilient, and able to manage individual workload Working Pattern This is a remote, home-based role - it may require occasional attendance at client premises for site- based activities. The ability to reach and attend one of our three offices (Derby, Milton Keynes, or London), for training, product familiarisation, and support activities as required would be an advantage. Support issues and activities rarely fit neatly into regular hours; therefore, our support team operates a “4 on, 4 off” shift system basis to provide 24/7, year-round coverage for our clients. You will work on a shift system with each working period consisting of four shifts of 12 hours, followed by a break of four shifts. We are looking for night shift workers to work 6pm – 6am. In order to provide the best onboarding experience and training, this role will follow a different working pattern for the first 6-10 weeks which will be Monday - Friday 9am-5pm. During this period there is a requirement for 2 days a month working from the Derby office. • Home based with travel to Resonate and client sites as required, • Working pattern of 4 on, 4 off, 12-hour days, • For training and familiarisation, working pattern to start with standard office hours (5 day week) for approx. 6-8 weeks (flexible, depending on candidate and team readiness), • 20 shifts leave per annum, • Pension plan through Aviva with matched contributions from 5%-8%, • Private healthcare for you and immediate dependents, currently with Bupa on a medical history disregarded basis, • Group Life Assurance cover (currently 6x salary), • Group Income Protection cover (in the event of incapacity currently provides 50% salary plus a 10% pension contribution after 52 weeks) Wellbeing • Private health care cover – currently with Bupa, covering you and your immediate dependents on a medical history disregarded basis, • Company sick leave and pay – enhanced provision subject to qualify period of service, • Employee Assistance Programme providing 24/7/365 access to independent and confidential support via an app, web, or helpline to support you with any life challenges, • Free eye tests and annual flu vaccinations - available to all colleagues

Neat's Business Systems team owns the infrastructure behind how the company sells, bills, and supports its customers — Salesforce, NetSuite, and the integrations that connect them — supporting roughly 400 internal users across the business. It's a small team that balances high-volume day-to-day support with the systems work that keeps the business running. This role is designed to transform how our business systems team operates, driving a shift toward software-engineering-focused practices and methodology. As an early member of this evolving model, you will directly influence our technical architecture, development operations, and long-term engineering strategy. You will architect, build, and maintain solutions across Salesforce, NetSuite, and our integrated ecosystem. This position offers a greenfield development opportunity where you will own key technology and architectural choices. Using modern development tools, you’ll drive engineering efficiency while retaining end-to-end ownership—ensuring every solution meets the highest standards for quality, security, and production readiness. Your initial focus will involve building the skill-based quoting agent for our next-generation quoting workflow, followed by engineering the subscription and entitlement engine for the Pulse commercial framework. Partnering closely with our Business Systems Product Manager and technical peers, you will translate strategic business requirements into scalable, resilient architecture. Architect and deliver production-grade code across Apex, LWC, SuiteScript, and middleware solutions, enforcing rigorous architecture and security standards. Engineer robust automation pipelines and resilient API integrations spanning Salesforce, NetSuite, and core enterprise systems. Synthesize complex feedback from key stakeholders into iterative system enhancements and clear product roadmap contributions. Establish and enforce technical standards, security guardrails, and code reviews, ensuring full production readiness across all deliverables. Maintain thorough architecture and technical documentation to ensure long-term maintainability, scalability, and knowledge transfer across the organization. Engineer and own complex subscription and entitlement engines, managing high-stakes logic for proration, true-forward calculations, and co-term renewal cycles across Salesforce, NetSuite, and the Pulse platform. Translate complex commercial policy into technical logic, partnering with cross-functional stakeholders (Finance, Sales Operations, Customer Success) to ensure the system output aligns with business and financial requirements. 5 or more years of commercial software development experience, including experience with enterprise architectures like Salesforce or NetSuite. Deep proficiency in core computer science fundamentals, including system design, data modeling, and security design patterns. Critical technical judgment to audit AI-generated code rigorously for performance, edge cases, and architectural integrity before deployment. Proven ability to navigate ambiguity, drive alignment, and deliver scalable technical solutions from high-level operational concepts. Bachelor's degree in Computer Science, Software Engineering, or equivalent practical industry experience. Experience designing 'defensive' system architectures—building for error handling, auditability, and observability, specifically for scenarios where manual operational intervention is required. A collaborative mindset that values the speed of low-code platforms while maintaining the rigor of traditional software engineering. You are comfortable bridging the gap between 'out-of-the-box' configuration and custom code. Hiring in the UK, ideally for on-site in Cambridge or on the East Coast US for a remote position. Salary range for the US: $120,000-160,000 or c£100,000 for UK

Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview The OpenLink Endur Position is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology team. This candidate will be primarily developing an understanding of our users' strategic direction, issues, and project goals. The successful candidate must be able to bridge the gap between user-functionality and system developers and assist in documenting, evaluating, and translating business architectures and needs into IT applications. Overview Role Overview/What will you do: • The successful applicant will work closely with existing development team to enhance the current OpenLink platform including integrating with the Global Commodities application stack, • The successful applicant must demonstrate drive and initiative, be goal-oriented, dedicated and self-sufficient. He/she should be able to work well under pressure, adapt quickly to changing priorities and maintain focus on key tasks during busy periods., • Responsible for designing and developing a technology stack, leveraging on a combination of existing platforms and building new strategic platforms, and migrate existing business functions from legacy systems., • Close interaction with Traders and Quants to understand new requirements for applications across the platform, specifically focused on trade modelling and lifecycle., • Increase productivity of the technology teams' build and delivery cycles, and design system solutions to maximize operational efficiency of the business processes/workflows., • Engage senior business heads, providing frequent & timely updates and managing expectations wherever necessary. Key Skills and Experience required, • Experience configuring and extending OpenLink Endur or any other ETRM system., • Additional Experience in commodities products financial as well as physical trade lifecycle across multiple product classes such as Oil, Metals, Gas, Power and Emissions etc., • Solid Business Analyst skills, including experience interviewing clients to gather and document business requirements, develop process maps and functional specifications, • Experience leading client teams through testing and training exercises, followed by successful cut over for go live, • Ability to troubleshoot issues and provide user support, • Strong presentation skills, • Extensive experience writing successful project proposals, experience planning and executing related projects, • Project management skills/experience Any Beneficial / Nice to have skills and experience:, • Degree educated in a related field or experience operating in a similar role. This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. What we'll provide you By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: • 27 days annual leave (plus bank holidays), • A discretional annual performance related bonus, • Private Medical Care & Life Insurance, • Employee Assistance Program, • Pension Plan, • Paid Parental Leave, • Special discounts for employees, family, and friends, • Access to an array of learning and development resources Visit ourGlobal Benefitspage to learn more. Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Applications Development ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above.------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi's EEO Policy Statement and the Know Your Rights poster.

Catch 22 are recruiting for a proactive and motivated Estates Officer based in Orpington, South East London. The salary for this vacancy is £28,000 - £31,000 per annum (depending on experience) working 39 hours per week. \n Shift times will be Monday to Friday either 0700-1530 or 0800 - 1600 with some out of hours required for emergency call outs. \n As this role is based within the education sector, an Enhanced DBS check is required. Candidates must either hold a current Enhanced DBS certificate or be willing to obtain one prior to starting employment. \n About the role \n You will play a key role in maintaining a safe, secure, compliant and welcoming environment for our learners, staff and visitors. \n Working as part of the Estates team, you will undertake planned and reactive maintenance, PPM, building and plant inspections and statutory compliance checks. You will respond to estates emergencies, manage work through our Service Desk/CAFM system and help ensure issues are resolved safely and effectively. \n You will also coordinate and monitor contractors, including access, inductions, RAMS and permits to work, and ensure work is completed safely and to the required standard. \n This is a hands-on role with real responsibility. You will be expected to take ownership of your workload, identify and address risks and defects proactively and, when required, provide day-to-day operational coordination of Estates activities in the absence of the Estates Operations Manager \n \n Skills & Experience Required \n\n • Previous experience in estates, facilities or building maintenance.\n, • Knowledge of building fabric, mechanical and electrical systems.\n, • Practical skills in decorating, carpentry and plumbing repairs.\n, • Experience of PPM, statutory compliance and contractor management.\n, • Familiarity with CAFM/service desk systems and basic IT skills.\n, • A proactive, hands-on approach with strong problem-solving abilities.\n, • Excellent communication and customer service skills.\n, • The ability to work independently and as part of a team.\n, • A Health & Safety qualification (or willingness to work towards one).\n, • Flexibility to work shifts and participate in an on-call rota.\n, • A full UK driving licence.\n, • Must live within a reasonable commute of Orpington to support emergency call-outs.\n\n Essential Requirements \n\n • Enhanced DBS certificate or willingness to obtain one.\n, • Full UK Driving Licence\n, • Ability to participate in an out-of-hours emergency call-out rota.\n, • Must live within a reasonable travelling distance of Orpington to respond to emergency call-outs when required.\n, • Commitment to safeguarding and promoting the welfare of children and young people.\n\n If you're an experienced Estates, Facilities or Maintenance professional looking for your next challenge, we'd love to hear from you. Apply today to be considered. \n

This Financial Reporting Manager role in North Kent focuses on overseeing financial reporting processes, ensuring compliance, and producing accurate reports that help the business stay on track. You'll work closely with the finance team to manage reporting deadlines and maintain high standards in the industrial/manufacturing sector. \n Client Details \n Reporting to the Financial Controller, the Financial Reporting Manager will lead financial reporting activities and play a key role in the financial planning and analysis cycle. This position offers a blend of technical accounting, commercial finance, and business partnering responsibilities, providing valuable exposure across both the local business and wider Group. \n This is a site based role. \n The successful Accountant will come from a Manufacturing or Engineering background. \n Description \n Financial Reporting Manager responsibilities include; \n\n • Producing accurate monthly management accounts and financial commentary.\n, • Assisting with year-end statutory accounts preparation and ensuring compliance with UK GAAP and internal financial policies.\n, • Supporting financial controls and collaborating closely with Financial Accounting teams.\n, • Preparing company tax pack reporting for the Group.\n, • Supporting quarterly forecasting, annual budgeting, and medium-term planning processes.\n, • Partnering with Manufacturing, Supply Chain, Sales, and Engineering teams to deliver meaningful financial insight.\n, • Developing financial models to support scenario planning, pricing reviews, and margin analysis.\n, • Analysing revenue, costs, and working capital performance to identify opportunities for improvement.\n, • Supporting cashflow forecasting, capital expenditure appraisals, ROI assessments, and strategic decision-making.\n\n Profile \n The successful candidate will be a qualified finance professional with strong financial reporting and business partnering experience gained within a manufacturing, engineering, or similarly complex operational environment. \n You will have: \n\n • Fully qualified - ACA, ACCA, or CIMA qualification\n, • Previous experience working within Manufacturing or Engineering environments.\n, • Experience within a deadline-driven finance function.\n, • A strong background in financial reporting and FP&A.\n, • Proven experience improving financial processes and controls.\n, • Excellent analytical, modelling, and problem-solving skills.\n, • Strong stakeholder management and communication abilities.\n, • A commercial mindset and the ability to influence operational decision-making.\n\n Job Offer \n Benefits include; \n\n • Annual discretionary bonus opportunity, with potential payments of up to 10% of salary based on individual and business performance.\n, • Pension Scheme - 4% employee / 6% employer contribution.\n, • Private healthcare.\n, • 25 days annual leave plus bank holidays.\n, • Core working hours of 08:30am - 5:15pm Monday to Friday.\n, • Opportunity to work within a collaborative, growth-focused environment.\n\n \n If you're interested in this role, apply now for immediate consideration!

Learning Support Assistant (SEN) \n Full-time (35 hours per week) | Term Time Only | Long-term contract (12 months+ / ongoing) Salary: £26,500 - £27,500 pro rata (term time only) + Training & Development + First Aid Training Location: Bromley and surrounding areas \n Are you passionate about supporting young people and adults with Special Educational Needs (SEN)? Do you want to make a genuine difference every day, while working for a supportive and inclusive education provider that invests in your professional development? \n This is an excellent opportunity to join a well-established Further Education college, where you will play a vital role in helping learners achieve their educational goals, develop independence, and access every aspect of college life. \n Working closely with curriculum staff and the Learning Support team, you will provide one-to-one and small group support, remove barriers to learning, and help create an inclusive environment where every learner can thrive. \n This role would suit someone with experience supporting learners with SEN or additional needs, excellent communication skills, and a caring, patient approach. Applications are welcomed from candidates with backgrounds in education, care, youth work, support work, or similar sectors. \n The Role: \n\n • Provide learning and accessibility support for learners with Special Educational Needs (SEN)\n, • Support students to access learning programmes, college services and enrichment activities\n, • Assist with personal care, mobility and wellbeing where required\n, • Help learners develop independence, study skills and self-advocacy\n, • Support the implementation and review of individual support plans and EHCP outcomes\n, • Work collaboratively with teaching staff, parents/carers and external agencies\n, • Ensure assistive technology and specialist equipment are available and operational\n, • Act as a College First Aider (training provided if required)\n\n The Person: \n\n • Experience supporting learners with SEN, additional needs or vulnerable individuals\n, • Good standard of general education with Level 2 English and Maths (or willingness to achieve)\n, • Strong communication and interpersonal skills\n, • Able to build positive relationships with learners, colleagues and external stakeholders\n, • Team player with a proactive and flexible approach\n, • Comfortable supporting learners with personal care and mobility where required\n, • Committed to safeguarding, equality, diversity and inclusion\n, • First Aid qualification or willingness to obtain one\n\n Reference Number: BBBH276799 \n To apply for this role or to be considered for further opportunities, please click "Apply Now" or contact Christopher Palmer-White at Rise Technical Recruitment. \n Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. \n The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. \n We are an equal opportunities company and welcome applications from all suitable candidates.

NHB Recruitment are partnering with a leading international FMCG manufacturer to appoint a Financial Controller for its flagship Dartford manufacturing site. This is a high-profile finance leadership position that combines responsibility for their manufacturing facilities with a broader European Operations Controller remit. \n This is far more than a traditional factory finance role. You'll be a key member of both the site leadership team and the UK finance leadership team, reporting directly to the UK Finance Director and working closely with senior operational leaders across Europe. Approximately 70% of your focus will be leading finance for the Dartford manufacturing site, with the remaining 30% supporting wider European manufacturing operations through investment analysis, business cases, capital projects and operational performance improvement. \n You'll become the financial voice of the factory, partnering closely with operations to improve performance while helping strengthen the connection between the site and the wider UK finance function \n \n Alongside day-to-day controllership, you'll have the opportunity to \n \n\n • Lead financial support for a complex manufacturing operation.\n, • Partner with site leadership to drive operational performance.\n, • Support European investment projects and capital expenditure decisions.\n, • Deliver manufacturing cost analysis and challenge operational performance.\n, • Improve costing methodologies across production.\n, • Modernise reporting and financial processes.\n, • Help drive continuous improvement within an evolving finance function.\n\n \n What We're Looking \n \n\n • Fully qualified accountant (ACA, ACCA, CIMA or equivalent).\n, • Significant manufacturing or FMCG finance experience.\n, • Previous Factory Controller, Plant Controller or Manufacturing Controller experience.\n, • Strong knowledge of manufacturing costing and operational finance.\n, • Experience supporting capital investment and business case development.\n, • Confidence partnering senior operational stakeholders.\n, • A proactive, hands-on leadership style with the ability to work independently.\n, • Excellent communication skills with the ability to present confidently to senior leadership.\n\n

Assistant Headteacher – SEMH School – Bromley \n Location: Bromley, South East London \n Salary: L9–L12, Outer London Leadership Scale \n Contract: Permanent, Contract, Full-time \n Start Date: ASAP / January 2027 \n Philosophy Education are working in partnership with a specialist SEMH school in Bromley to recruit an ambitious, compassionate and experienced Assistant Headteacher to join their senior leadership team. \n This is an exciting opportunity for an experienced school leader who is passionate about supporting children and young people with Social, Emotional and Mental Health (SEMH) needs and is committed to creating an environment where every pupil can thrive. \n The Role \n As Assistant Headteacher, you will work closely with the Headteacher and Senior Leadership Team to provide strategic and operational leadership across the school. \n You will play a key role in developing a positive school culture, supporting staff and ensuring that pupils receive the highest standards of education, pastoral support and care. \n Your responsibilities will include: \n\n • \n Supporting the Headteacher with the strategic leadership and development of the school. \n • \n Leading on behaviour, pastoral provision and other whole-school priorities. \n • \n Promoting a positive, consistent and nurturing approach to behaviour management. \n • \n Supporting high-quality teaching and learning across the school. \n • \n Monitoring pupil progress, attendance and engagement. \n • \n Supporting staff development through coaching, mentoring and effective line management. \n • \n Working closely with families and external professionals to support positive outcomes for pupils. \n • \n Supporting the school's safeguarding culture and procedures. \n • \n Promoting high expectations for achievement, behaviour and personal development. \n • \n Contributing to school improvement planning and the wider leadership of the school. \n\n About You \n The successful candidate will ideally: \n\n • \n Have successful experience of leadership within a school or specialist educational setting. \n • \n Have a strong understanding of SEMH and the needs of vulnerable pupils. \n • \n Be an outstanding or highly effective classroom practitioner. \n • \n Have experience of improving behaviour, engagement and outcomes. \n • \n Be confident leading, developing and supporting staff. \n • \n Have excellent communication and interpersonal skills. \n • \n Be calm, resilient and consistent when managing challenging situations. \n • \n Be passionate about inclusion and ensuring every young person has the opportunity to succeed. \n • \n Have high expectations while understanding and responding to individual pupil needs. \n\n Experience within an SEMH school, PRU, alternative provision or specialist setting would be highly desirable. \n About the School \n The school provides specialist education for young people with SEMH needs who may have experienced significant barriers to learning within mainstream education. \n The school is committed to providing a safe, supportive and aspirational environment where pupils can rebuild confidence, develop positive relationships and achieve their potential. \n You will be joining a committed team of professionals who are passionate about making a meaningful difference to the lives of young people. \n What the School Offers \n\n • \n L9–L12 on the Outer London Leadership Scale \n • \n A permanent senior leadership position within a specialist SEMH setting. \n • \n The opportunity to make a genuine difference to vulnerable young people. \n • \n A supportive and committed senior leadership team. \n • \n Professional development and opportunities for career progression. \n • \n The opportunity to contribute to whole-school improvement and shape the future direction of the school. \n\n Philosophy Education are committed to safeguarding and promoting the welfare of children and young people. All applicants will be subject to appropriate safeguarding checks, including an enhanced DBS check. \n To apply for this Assistant Headteacher position in Bromley, please submit your CV to Philosophy Education today. \n \n We have a policy to respond to all applications within three working days. However, because of the volume of applications, we are sometimes unable to reply to individual enquiries. If we have not contacted you within this specified time your application has been unsuccessful on this occasion. Philosophy Education is a Recruitment Business and is advertising this vacancy on behalf of one of its clients. \n

Join as a Transformation Business Analyst on an 18-month Fixed-Term Contract, you will play a key role in delivering major transformation, change and service improvement initiatives across the Council. Working closely with stakeholders, you will analyse services, redesign processes, develop operating models and help implement sustainable solutions that deliver measurable benefits for residents and the organisation. \n Client Details \n Join a forward-thinking London Borough Council that is delivering ambitious transformation and service improvement programmes across the organisation. With a strong focus on innovation, efficiency and resident outcomes, this is an opportunity to make a real impact while working on a varied and meaningful portfolio of change initiatives. \n Description \n An experienced Transformation Business Analyst is required to support the delivery of a large and complex transformation portfolio. Working across multiple change initiatives, you will lead business analysis activities from problem definition through to solution implementation. \n \n Responsibilities will include gathering and documenting requirements, facilitating workshops, mapping and redesigning business processes, developing target operating models, producing business cases, supporting solution design and testing activities, and ensuring benefits are realised. \n \n You will work closely with operational teams, programme leaders and senior stakeholders to identify opportunities for improvement, drive service transformation and develop sustainable solutions that deliver measurable business outcomes. \n \n In addition, you will contribute to the development of business analysis capability by promoting best practice, sharing knowledge and supporting colleagues across transformation programmes. \n Profile \n\n • Extensive experience delivering business analysis within complex project and programme environments.\n, • Strong expertise in business process mapping, process redesign and continuous improvement methodologies.\n, • Experience developing Target Operating Models (TOMs) and supporting organisational transformation initiatives.\n, • Ability to produce business cases and contribute to benefits realisation activities.\n, • Excellent stakeholder management skills with experience engaging senior leaders and decision-makers.\n, • Strong analytical, problem-solving and requirements gathering capabilities.\n, • Confidence working independently and managing ambiguity within fast-paced environments.\n, • Sound understanding of business analysis frameworks, techniques and best practices.\n, • Experience coaching, mentoring or supporting colleagues while promoting knowledge sharing.\n, • A recognised Business Analysis qualification or equivalent relevant experience.\n\n Job Offer \n\n • \n, • 18 month FTC at £55,000\n, • Competitive benefits package\n, • Opportunity to work on high-profile transformation and service improvement programmes.\n\n

Learning Support Assistant (SEN) - (3 Days per Week) \n 3 days per week | Term Time Only | Long-term contract (12 months+ / ongoing) \n Salary: £26,803 - £27,597 pro rata (term time only) + Training & Development + First Aid Training \n Location: Bromley (South London) \n Are you passionate about supporting young people and adults with Special Educational Needs (SEN)? Do you want to make a genuine difference every day, while working for a supportive and inclusive education provider that invests in your professional development? \n This is an excellent opportunity to join a well-established Further Education college, where you will play a vital role in helping learners achieve their educational goals, develop independence, and access every aspect of college life. \n Working closely with curriculum staff and the Learning Support team, you will provide 1:1 and small group support, remove barriers to learning, and help create an inclusive environment where every learner can thrive. \n This role would suit someone with experience supporting learners with SEN or additional needs, excellent communication skills, and a caring, patient approach. Applications are welcomed from candidates with backgrounds in education, care, youth work, support work, or similar sectors. \n The Role: \n\n • Provide learning and accessibility support for learners with Special Educational Needs (SEN)\n, • Support students to access learning programmes, college services and enrichment activities\n, • Assist with personal care, mobility and wellbeing where required\n, • Help learners develop independence, study skills and self-advocacy\n, • Support the implementation and review of individual support plans and EHCP outcomes\n, • Work collaboratively with teaching staff, parents/carers and external agencies\n, • Ensure assistive technology and specialist equipment are available and operational\n, • Act as a College First Aider (training provided if required)\n\n The Person: \n\n • Experience supporting learners with SEN, additional needs or vulnerable individuals\n, • Good standard of general education with Level 2 English and Maths (or willingness to achieve)\n, • Strong communication and interpersonal skills\n, • Able to build positive relationships with learners, colleagues and external stakeholders\n, • Team player with a proactive and flexible approach\n, • Comfortable supporting learners with personal care and mobility where required\n, • Committed to safeguarding, equality, diversity and inclusion\n, • First Aid qualification or willingness to obtain one\n\n Reference Number: BBBH280471 \n To apply for this role or to be considered for further opportunities, please click "Apply Now" or contact Christopher Palmer-White at Rise Technical Recruitment. \n Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. \n The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. \n We are an equal opportunities company and welcome applications from all suitable candidates.

Transport Coordinator \n Crayford \n £30- 33k \n 40 Hours per Week- to be discussed \n Tuesday to Saturday \n Are you an organised and proactive Transport Coordinator looking for your next challenge? \n We are recruiting for an experienced Transport Coordinator to join a busy operations team based in Crayford. This is a fantastic opportunity to play a key role in ensuring a fleet of 15 vehicles operates efficiently, delivering excellent service to customers across London and the South East. \n The Role \n Reporting to the Operations Manager, you will be responsible for planning and coordinating daily vehicle movements, ensuring deliveries and collections are completed safely, efficiently and on time. You'll be the main point of contact for drivers, providing support throughout the day and resolving any operational issues that arise. \n Key Responsibilities \n\n • Plan and schedule daily deliveries and collections.\n, • Monitor vehicle movements and driver progress in real time.\n, • Act as the primary point of contact for drivers throughout the day.\n, • Respond quickly to delays, breakdowns, route changes and customer requests.\n, • Ensure routes are compliant with driver hours and transport legislation.\n, • Maintain accurate transport records and delivery documentation.\n, • Assist with vehicle compliance, maintenance scheduling, MOT records and tachograph data.\n, • Analyse transport data and identify opportunities for operational improvements.\n, • Liaise closely with warehouse, operations and management teams to ensure smooth communication and service delivery.\n, • Support a culture of excellent customer service across the transport function.\n\n About You \n\n • Previous experience in transport planning, routing or fleet coordination.\n, • Strong geographical knowledge of London and the South East.\n, • Understanding of driver hours regulations and transport compliance requirements.\n, • Experience using route planning and vehicle tracking systems.\n, • Excellent organisational and problem-solving skills.\n, • Confident communicator who can build strong relationships with drivers and internal teams.\n, • Able to remain calm and make decisions in a fast-paced environment.\n, • Flexible and willing to provide occasional out-of-hours support on a rota basis.\n\n What's on Offer? \n Salary of £30-£33k \n Tuesday to Saturday working pattern (Sunday & Monday off) \n 40-hour working week \n Stable, growing business \n Friendly, warm team \n Varied and fast-paced operational environment \n If you're a transport professional who enjoys planning, problem-solving and keeping operations running smoothly, we'd love to hear from you. \n Interested? Apply today to find out more about this exciting opportunity. \n If you're a confident relationship-builder who thrives on identifying opportunities and delivering excellent service, we'd love to hear from you. Apply today! \n Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention \n Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As a Customer Experience Team Lead at KatKin, you will be responsible for executing the vision and strategy for KatKin’s end-to-end customer experience. You’ll manage a team of 8-10 Cat Experts while leading ad hoc projects to enhance efficiency and service quality, all with an obsessive focus on a customer-first approach. Understanding the deep love and uncompromising nature of cat parents, you will inspire your team to bring that passion to every interaction—whether through calls, emails, or social channels. In a fast-paced environment, you will focus on coaching, development, and performance management to ensure that productivity and quality KPIs are consistently met. By facilitating ongoing training and fostering a positive team culture, you’ll collaborate with management to implement meaningful process improvements. Your role will also involve analysing customer and team behaviour to identify areas for enhancement and seeking inspiration outside of KatKin to drive innovative improvements. A key part of your mission will be to shift your team’s mindset to prioritise customer growth, encouraging a proactive approach to initiatives that enhance engagement and satisfaction. You will align team efforts with KatKin's core principles, continuously elevating our customer experience and helping cats everywhere live their best lives. Team Coaching & Development: Coach, motivate, and develop your team through regular one-on-ones and team meetings to ensure continuous growth. Operational Management: Oversee day-to-day activities, prioritising and assessing risks within existing processes to achieve service level agreements (SLAs). Team Culture: Leverage company methodologies, team feedback, and your own initiative to cultivate a positive team culture and boost morale. Performance Culture: Foster a performance-driven culture with an emphasis on self-ownership among team members. KPI Definition: Implement and monitor established KPIs and performance expectations set by senior management, ensuring alignment with overall business goals. Customer Support Leadership: Serve as a subject matter expert and first line of defence in troubleshooting operational issues, escalating as necessary and collaborating with relevant teams to ensure customers receive top-notch support and satisfaction. Customer Growth Initiatives: Shift the team's mindset to prioritise customer growth by encouraging a proactive approach to outbound initiatives that enhance engagement and satisfaction. Industry Awareness: Continuously gather insights from the pet care, customer experience, and startup sectors to understand best practices, sharing this knowledge with the team to enhance strategies and decision-making. Positive Change: Collaborate with management to identify and implement positive changes and efficiencies within the Customer Experience team. Customer Insights: Analyse trends in customer behaviour and identify opportunities to eliminate friction points. Team Leadership: You have a minimum of 1-2 years of experience managing a Customer Experience or Customer Care team, driving performance, and fostering growth. Training & Development: Proven ability to deliver effective onboarding and continuous training programs, ensuring team improvement and success. Performance & KPI Management: Experienced in setting and maintaining KPIs, consistently driving your team to meet or exceed productivity and quality standards. Analytical & Process-Oriented: You have strong analytical skills, using data to identify patterns, solve problems, and make informed decisions. You also seek out process improvements to enhance efficiency. Customer-Centric: You demonstrate strong emotional intelligence and a customer-first mindset, always striving for solutions that prioritise customer satisfaction. Prioritisation & Time Management: You understand the importance and urgency of tasks at hand, working collaboratively with fellow leads to achieve all your goals on time. Tech & AI Savvy: You embrace technological and AI advancements to improve team performance and operational effectiveness. Alignment with Core Principles: You align with KatKin’s core principles: Customer First, Think Big, Relentlessly High Standards, Never Give Up, and One Team. Career-Defining Opportunity: Play a pivotal role in scaling our brand quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and Perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to _: Can you describe your experience managing a Customer Experience or Customer Care team? What specific strategies did you implement to drive performance and foster growth? Can you provide an example of how you used data to identify a problem within your team or customer interactions? What actions did you take based on your findings? How do you prioritise tasks and manage time in a fast-paced environment? Can you share an example of a situation where you had to quickly adapt to changing priorities? Which DTC brand has delighted you the most, and what did they do? What specific actions or approaches made a lasting impact on you as a customer? (Optional) If you have a pet, how would your experience as a pet parent influence your approach to customer experience?

Description Pivotal UK - InMotion Ventures 3 JOB DESCRIPTION - Sept 2026 Customer Services Representative - Member Billing Department InMotion Ventures 3 brings together two innovative brands, PIVOTAL and THE OUT, with a shared mission to redefine how people access and experience Jaguar and Land Rover vehicles. While each brand offers a distinct service, both are focused on delivering a seamless, flexible, and premium customer experience. PIVOTAL is transforming car ownership through a flexible subscription model, giving members access to the latest vehicles with a simple monthly payment that covers everything. THE OUT is reinventing car rental in London by delivering high-end vehicles to customers’ doors. No rental desks, no hidden fees, just a smooth, first-class experience. Requirements About the role As a key member of our Customer Service team, you will play an important role in supporting both brands. This position requires a proactive, self-motivated individual with a strong work ethic who is comfortable working independently while also contributing to a collaborative team environment. A core focus of the role is supporting customers throughout their contract, including proactively following up on outstanding invoices and negotiating timely payments. Alongside this, you will support a range of administrative and operational tasks across the team, helping to ensure a seamless customer experience. This role is mainly remote, with occasional visits to our Old Street (London) office. • Responding to customer enquiries via phone, email, and live chat, • Resolving queries quickly and considerately, • Monitoring payments and chasing overdue customer invoices, • Supporting departmental tasks such as invoice updates and processing third-party charges, • Keeping clear and accurate records, • 2+ years’ experience in a customer service role, • A confident communicator who enjoys helping people, • Someone proactive, organised, and able to work independently, • Comfortable handling payment conversations and resolving issues, • Strong attention to detail, • Experience with CRM systems (Salesforce is a benefit, but not essential) Benefits Alongside a supportive and collaborative culture, we offer: • A permanent contract for long-term stability, • A flexible, remote-first working environment, • 25 days’ holiday + bank holidays, plus an extra day off for your birthday, • 2 additional volunteer days to give back to causes you care about, • A competitive salary + discretionary bonus scheme, • Contributory pension scheme to support your future, • Healthcare cash plan for everyday wellbeing By applying to this position, you agree to allow InMotion Ventures 3 Ltd (Abbey Road, Coventry, CV3 4LF, inmotion@jaguarlandrover.com) to collect, store and process your resume, contact details and any other personal data that you submit. If InMotion is providing recruitment services to a third-party, you also extend this permission to our end client. We will process this data for recruitment purposes only. The data will be stored in our Applicant Tracking System, (which stores data in the U.S and is fully compliant with EU data protection laws), and we will not share it with anyone else. We would like to keep this data until our open role is filled and may choose to keep it in our database for future roles for up to 12 months. _. In this policy, you will find information about our compliance with GDPR (data protection law.) You can find how to send us a request to let you access your data that we have collected, request us to delete your data, correct any inaccuracies or restrict our processing of your data. You also have the right to lodge a complaint about the way we handle your data.

VP, Customer & Solutions About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Revenue Officer Location: WeWork HQ, Waterloo, London - Hybrid (At least once per week) Comp: Negotiable (Base) + Company Performance Bonus (20%) + Share Options + UK iProov Benefits We are looking for an experienced customer leader to build and scale our Customer Success and Solutions Engineering organisations. This role is responsible for ensuring customers achieve outstanding outcomes from our platform while equipping our commercial teams with world-class technical expertise throughout the sales cycle. You will lead two critical functions; Customer Success and Solutions Engineering, creating a seamless journey from prospect through deployment, adoption, expansion and renewal. As a member of the Revenue Leadership Team, you will help shape our customer strategy, improve operational excellence and build scalable processes that support our continued growth. How you can make an impact Within 12 months you will have: • Built a high-performing Customer Success organisation with clear operating rhythms., • Improved customer adoption and health metrics., • Increased Gross and Net Revenue Retention., • Established a scalable Solutions Engineering function with consistent global standards., • Improved technical win rates and proof of concept success., • Created stronger alignment across Sales, Product, Customer Success and Engineering., • Developed future leaders within both organisations. What we would like to see from you Customer Success • Build and lead a high-performing Customer Success organisation., • Define the customer lifecycle from onboarding through renewal., • Drive customer adoption, value realisation and long-term success., • Develop customer health scoring and success planning., • Improve Gross Revenue Retention (GRR) and Net Revenue Retention (NRR)., • Build executive sponsorship programmes with strategic customers., • Develop customer advocacy, references and case studies. Solutions Engineering • Lead and develop the global Solutions Engineering function., • Establish consistent pre-sales processes, standards and best practices., • Coach and develop technical leaders and individual contributors., • Improve demo quality, proof of concept execution and technical win rates., • Ensure strong alignment between Sales, Product and Engineering. Leadership & Operations • Build a scalable operating model across Customer Success and Solutions Engineering., • Define KPIs, reporting and operational dashboards., • Partner closely with Product to ensure customer feedback influences roadmap decisions., • Collaborate with Sales leadership to improve handovers and customer experience., • Build career paths, coaching frameworks and succession plans across both teams. Experience • 10+ years in enterprise SaaS., • Experience leading Customer Success organisations., • Experience managing or partnering closely with Solutions Engineering teams., • Proven track record of improving customer retention and expansion., • Experience building teams, processes and operating models., • Comfortable engaging with executive stakeholders, including CIOs, CISOs and CTOs. Benefits • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to careers@iproov.com

Factory is bringing autonomy to software engineering. We are looking for a Technical Support Engineer to ensure customers get maximum value from our developer‑centric platform. This position sits at the intersection of customer success, product management and engineering. You will partner with customers to resolve architecture, performance and operational challenges and contribute to internal tools that improve our product’s scalability. As with all Factory roles, you will help shape how we build and deliver autonomous software and will work closely with our leadership and technical teams to ensure operational excellence as we scale. Solve complex customer challenges. Work alongside our customers to address technical issues in architecture, performance, recovery and security – becoming an expert resource on best practices for running Factory’s platform. Serve as an advocate for customers. Interface with product management and engineering teams to represent customer needs and ensure that feedback informs our product. Develop tools and diagnostics. Contribute to internal projects such as software tools for performance benchmarking, diagnostics and automation, and help shape playbooks for deployment and operational excellence. Collaborate cross‑functionally. Partner with customer success, growth, and engineering to design scalable processes and dashboards that drive data‑informed decisions. We consider all candidates with an eye for those who are self‑taught, insatiably curious and multi‑faceted. Ideal candidates should have strong technical experience in one or more of the following areas: Programming: proficiency in one or more modern languages such as Python, Go, Java, C++, or JavaScript/Node.js. Operational experience: experience administering large-scale production environments, including hardware, operating systems, networks (firewalls/load balancers), and cloud platforms like AWS, Azure, or Google Cloud. Excellent written and verbal communication skills. A genuine desire to help people and advocate for customer success. A strong diagnostic instinct—the ability to investigate and solve problems calmly and effectively in real time. A capacity to rapidly learn new technical skills and adapt to emerging technologies. Strong teamwork skills and sound judgment on when to seek help or collaborate. Experience with AI/ML or enterprise software (especially B2B SaaS) that complements Factory’s mission. Prior work at startups or in high‑growth environments where you built processes and tools from scratch. Familiarity with observability tools, automation frameworks or CI/CD pipelines. Basic coding or scripting abilities beyond your primary language (e.g., writing integrations or automations).

About Codat Codat is an advisory intelligence solution purpose-built for modern commercial banking. Through rich, specialized data, forward-looking insights, and integrated workflows, Codat empowers banking teams to deepen their relationships, grow their revenue, and simplify their day-to-day work. Founded in 2017 and backed by JPMorgan, PayPal, Amex, Plaid, and Shopify, Codat has successfully powered over 350,000 connections to business customers’ financial systems — and is trusted by industry leaders to turn scattered information into actionable, strategic advantages in real time, every time. We're looking for a Senior Data Engineer to join our Data and Insights team. You'll be hands-on every day, writing production code, building and maintaining data pipelines, and shipping features that turn raw data into intelligence our clients can act on. You'll work across the full project lifecycle, from understanding the problem through to delivery, and you'll care as much about code quality and operational reliability as you do about getting things shipped. This is also a technical leadership role. As a senior member of the team, you'll set and lead the technical direction of our Insights platform. This is a visible position within engineering and across the wider business, so you'll explain your thinking clearly, share the reasoning behind it, and bring people with you. You'll do all of this while staying close to the code: it'll suit you if you want to keep building hands-on, rather than move into pure architecture or people management in the near term. Write production code every day, most likely in Python, building and maintaining the data pipelines that power our Insights products. Own the full lifecycle of your projects, from understanding the data domain through to pragmatic design, shipping, and keeping things running reliably in production. Set and lead the technical direction of the Insights platform, and communicate it openly across engineering and the wider business, so product and commercial colleagues understand the choices you are making and why. Help raise engineering standards across the team and improve technical quality through strong engineering practice, including testing, observability, data quality checks, and clean, maintainable code. Make AI your default way of working, and find opportunities to apply it across our products and pipelines where it delivers real value, from research and prototyping through to more operational uses such as agents that help diagnose and fix pipeline issues. Help lay the foundations for our emerging MCP and semantic layer, so our data becomes something both people and AI systems can query and reason over. Strong software engineering fundamentals: you write well-tested, production-ready Python and care about maintainability, observability, and operational excellence. A track record of building data pipelines and production systems from the ground up, rather than mainly configuring managed services or wiring off-the-shelf tools together. You can describe complex logic you've written and the engineering problems you had to solve. Solid experience with modern data engineering tools and patterns, with real depth in several of SQL, Spark, Databricks/Delta Lake, orchestration tools (Dagster, Airflow, Temporal), and dbt. Comfort with modern deployment practices: CI/CD, containerisation (Docker), and cloud-based infrastructure. It's a bonus if you've shaped these for a team, not only worked within them. A product mindset: you want to understand the business domain and use that understanding to shape what gets built, not only how. You're comfortable pushing back or proposing a different approach when your read of the data and the domain calls for it. Strong communication skills: you can explain and build support for your ideas with peers, managers, and non-technical stakeholders, and you're comfortable holding a visible technical position and bringing people with you. AI as a default part of how you work, with evidence of real efficiency gains and creative use beyond code generation, such as research, building domain knowledge, or prototyping. Nice to have: exposure to the building blocks of AI-ready data, such as semantic layers, ontologies, or text-to-SQL, plus any experience applying AI operationally within data platforms or pipelines. This won't be your main focus, but it will help as our platform grows to support an MCP. Please note, this role is remote - UK only and we cannot provide sponsorship for this position. Anyone not based in the UK or that requires sponsorship to work in the UK will not be considered at this time.

About the job Executive Assistant The Fearless Group, Shoreditch, London £35k - £45k Full Time Currently fully remote but in 2024 we return to our new office and the role will be fully onsite. Purpose We’re a people first company that truly believes in a human centred approach in everything we do. The Fearless Group consists of two companies that work together to build and scale design teams: • Fearless Talent - Specialist design talent acquisition and recruitment services, • Fierce - Experience design services Our Mission - To design a better world. We apply our mission to all of our daily interactions with candidates, clients and teams and treat it as a philosophy and work ethic with everything that we do. The Role We’re looking for a super organised EA to join our Operations Team and play an instrumental part in the day-to-day smooth running and providing EA support to our executive team. Our dream candidate is passionate about people and culture, proactive, organised and is focused on delivery and continuous improvement. This role reports to our Chief Operating Officer. Responsibilities Executive assistant to CEO and COO: • Manage professional scheduling for Executive leadership team, including agendas, mail, email, calls, travel arrangements, client management, and other company logistics, • Coordinate complex scheduling and extensive calendar management, as well as management of content and flow of information to the Executive leadership team, • Manage, coordinate, and arrange senior executives’ travel and travel-related activities, including hotel booking, transportation, and meal coordination, • Organise team communications and plan events, both internally and offsite, • Perform administrative and office support, such as typing, dictation, spreadsheet creation, and maintenance of filing system and contact database, • Provide operational support across the business where needed Skills & Requirements • Creative thinking and problem solving, • Great attention to detail and methodical, • Excellent time management skills and ability to prioritise, • Excellent written and verbal communication skills, • Strong organisational and planning skills in a fast-paced environment, • Ability to handle confidential or otherwise sensitive information, • Proficiency in Google Docs, Sheets, Slides and/or the Microsoft Office suite, • Ability to balance numerous projects and priorities effectively, • Budget management Diversity No matter who you are, where you’re from, who you love, follow in faith, disability (or superpower) status, ethnicity or the gender you identify with, you're welcome at Fearless. If you have any requests or requirements to support you throughout any part of the interview process or thereafter, please do let us know!

Description Principal Platform Engineer - 12 Month FTC Who We Are: AND Digital are a tech company focused on accelerating digital delivery and dedicated to closing the digital skills gap. We’ve been helping organisations build better digital products and stronger digital teams since 2014. We believe our work should always leave a legacy for the client. We do this through close relationships with our offices (or ‘Clubs’) so that our partners are always prioritised by a regional team close to them. This unique model has driven success for our clients and ourselves, evidenced by our remarkable organic growth since 2014. Today we number more than 1,300 people with Clubs all over the UK and Europe with plans for global expansion in the next couple of years. Join us - and help us fulfil our mission to close the world’s digital skills gap. The Role The Principal Platform Engineer will provide technical leadership in shaping, evolving, and scaling our clients cloud platform. The role will establish robust, reusable platform capabilities and self-service solutions that enable engineering teams to deliver software faster, more reliably, and with a consistently high developer experience. The Principal Platform Engineer will operate across architecture, engineering, reliability, automation, and developer enablement, influencing technical strategy while remaining hands-on in the design and delivery of platform capabilities. Key Responsibilities • Define and evolve the technical strategy, architecture, and roadmap for a AWS cloud platform., • Design and build scalable, secure, resilient, and reusable platform capabilities., • Develop self-service tooling and services that abstract operational complexity and improve developer productivity., • Drive automation across infrastructure, application delivery, operational processes, and platform management., • Establish and promote platform standards, engineering patterns, and best practices across engineering teams., • Improve the reliability, scalability, performance, observability, and operational efficiency of the platform., • Identify opportunities to reduce engineering friction, eliminate repetitive work, and accelerate software delivery., • Establish engineering principles and guardrails that enable teams to move quickly while maintaining appropriate levels of security, reliability, and governance., • Lead technically complex platform initiatives from discovery and architectural design through implementation and operational adoption., • Influence engineering teams and senior stakeholders on platform strategy, architectural decisions, and technology choices., • Mentor and develop engineers, raising engineering capability and promoting strong platform engineering practices., • Champion a culture of automation, ownership, continuous improvement, and operational excellence. Experience and Technical Capability We are particularly interested in candidates who can demonstrate significant experience in: Platform Engineering • Designing and operating internal developer platforms at scale., • Building reusable platform services, tooling, and self-service capabilities., • Applying platform-as-a-product principles to improve developer experience., • Establishing standards and paved-road approaches that enable engineering teams to work independently. Cloud-Native Architecture • Designing highly available, scalable, and resilient cloud-native architectures., • Strong understanding of cloud infrastructure, distributed systems, networking, identity, and security., • Experience making architectural trade-offs across reliability, scalability, performance, cost, and developer experience. Infrastructure & Delivery Automation • Infrastructure as Code and automated cloud provisioning., • CI/CD and automated software delivery., • Automation of operational processes and platform lifecycle management., • Experience establishing repeatable, standardised engineering workflows. Reliability & Performance Engineering • Designing platforms for resilience, fault tolerance, observability, and operational excellence., • Applying SRE principles and practices to improve availability and reduce operational risk., • Performance analysis, capacity planning, scalability engineering, and proactive reliability improvement., • Establishing meaningful service-level objectives, monitoring, alerting, and operational practices. Technical Leadership • Providing technical leadership across multiple engineering teams or a wider engineering organisation., • Influencing architecture and technical direction without relying solely on organisational authority., • Leading complex technical initiatives and driving decisions through ambiguity., • Mentoring senior and developing engineers and creating a culture of knowledge sharing and technical excellence. Why join AND Digital? We have three values: wonder, share, and delight. These values inform how we work with clients, and our culture: what it feels like to work for AND. We believe collaboration, ambition, curiosity and fun can drive innovation by creating a better environment for problem-solving. By joining AND, we’ll provide: • Opportunities to work on projects with big clients and the chance to produce meaningful work that makes a difference to people’s lives., • A “Blended Working” model, meaning you will be able to work in a range of locations from; your home, in your clubhouse, on a client, as well as just a change of scenery., • A dedicated career scrum team, designed to help you reach your career goals and develop the skills you need to be your best self., • An annual budget for training and upskilling, including allocated days off so you don’t have to study in your own free time., • Monthly and quarterly team socials - on us - ranging from after work drinks, to driving experience days with your fellow club members., • A safe environment for you to be yourself and challenge yourself. _ Equal Opportunities Statement At AND Digital we embrace diversity and are committed to equal opportunities. We are actively recruiting for a diverse and inclusive workforce so want to ensure we do everything we can to support your application. We want you to feel safe and empowered to let us know if you require any adjustments to be made to your application or interview process so please speak to our recruitment team.

Location: Remote, United Kingdom Travel requirement: Significant travel is an essential requirement of this role. You must be available to travel onsite to client events multiple times per quarter, throughout North America, and internationally as business and client needs require. Who are we? At Grip, we're on a mission to connect people, ideas and opportunities. Our leading AI-powered Event Engagement Platform for trade shows, conferences and hosted buyer events enables our clients to create Virtual, Hybrid, and Live experiences in a single platform. We work with many of the biggest event organisers in the world and operate globally across multiple regions and event formats. Grip's growth means we now need even clearer ownership between pre-sale commercial leadership and post-sale delivery and customer success. About the role As a Project Manager, you will own the successful post-sale implementation and delivery of Grip for a portfolio of event-organiser clients. You will translate the sold solution into a clear delivery plan, lead clients through platform setup and readiness, coordinate internal specialists, and ensure each event is delivered on time, within agreed scope, and to a high standard. You will be the central operational lead from project kickoff through event completion and handover. This includes guiding clients on platform configuration and best practices, managing risks and dependencies, maintaining delivery discipline, and ensuring that all teams involved are aligned on what is required for event success. This is a highly client-facing role for someone who combines strong project management discipline with practical experience in event technology, events, hospitality, or another fast-paced client-delivery environment. You will be expected to attend client events onsite regularly, represent Grip professionally, and confidently manage the realities of live event delivery. Core responsibilities Own the end-to-end delivery lifecycle for assigned client events, from post-sale handover and kickoff through go-live, onsite delivery where required, and post-event closeout. Build and maintain clear project plans, milestones, owners, dependencies, risks, timelines, and client-facing status communications. Act as the primary operational point of contact for clients during implementation, ensuring they understand requirements, responsibilities, deadlines, and best-practice use of the Grip platform. Implement and advise clients on platform configuration, event setup, data readiness, attendee engagement, matchmaking, content, and activation strategies that support their event objectives. Lead regular client project meetings, document decisions and actions, manage follow-up, and communicate progress clearly to both clients and internal stakeholders. Manage scope against the Statement of Work, identify scope creep early, and partner with Commercial and Customer Success teams to document and manage change requests where needed. Coordinate cross-functionally with Customer Success, Solutions/Integrations, Product, Support, Engineering, Sales, and Finance to deliver successful events. Partner with technical and integration teams to ensure event data, imports, integrations, testing, and platform configuration are completed accurately and on schedule. Lead project risk management, escalate issues promptly, and drive practical resolution across client and internal teams. Conduct quality checks and readiness reviews before launch, ensuring the event experience meets client expectations and Grip delivery standards. Track project time, delivery effort, and key project metrics to help maintain operational efficiency and identify risks to delivery margin. Capture learnings from each project and contribute to improved delivery processes, templates, standards, and scalable ways of working. What we’re looking for 5+ years of experience in project management, implementation, event operations, customer delivery, client services. Desired experience implementing or supporting event technology, SaaS platforms, registration systems, event apps, networking solutions, or related digital-event products is strongly preferred. Demonstrated ability to manage multiple client projects simultaneously in a deadline-driven environment. Strong client-facing communication skills, including the confidence to lead meetings, challenge unclear requirements, set expectations, and handle difficult conversations constructively. Comfortable working with event data, registration platform configuration, native integrations, imports, testing, and technical teams; experience with ETL processes, APIs, CRM systems, or third-party integrations is a strong advantage. Remote • London, Greater London, United Kingdom Your application has been successfully submitted! _ We appreciate your interest in this position. Unfortunately, you have already applied for this job.

Qargo is a cloud-based (SaaS) Transport Management Platform. We are a scale-up based in London and Ghent (Belgium), rapidly expanding across Europe. The platform is an ‘all-in-one system’, handling everything from initial order entry to final invoicing. It optimises planning and has a built-in AI feature that automates lengthy manual tasks. Qargo is designed to help modern logistics operations run more efficiently, while increasing profitability and sustainability. As Customer Onboarding Manager, you’ll guide our customers step by step in switching from their current way of working to Qargo, ensuring a smooth transition, strong user adoption, and real impact on their daily operations. You’ll be their trusted advisor, helping them optimise their workflows while acting as the bridge between customers and our internal teams. This is a remote role based in the UK, ideally Midlands or South-West of the UK, with regular (weekly) travel to customers across the country. Guide our customers (transport companies) through the onboarding journey of Qargo, from kick-off and process analysis to go-live and aftercare. Analyse their current way of working, fe. planning, order entry and invoicing workflows, and translate these into an efficient Qargo setup. Configure the platform and deliver hands-on training to our customers so they can confidently work in Qargo from day one. Act as the main point of contact during implementation. Check in regularly to ensure satisfaction, a smooth transition and strong adoption of the platform. Support pre-sales by analysing potential client needs and providing technical input during demos. Capture insights and improvement opportunities, and collaborate closely with Sales, Product and Engineering to continuously optimise our solution. Travel regularly across the country to meet customers. An operational background in transport or logistics (e.g. planning, dispatch), and curiosity about SaaS. Or experience implementing complex SaaS solutions and an interest in logistics operations. A self-starter who takes initiative and enjoys variety in their work. Strong communication skills with both technical and non-technical audiences. Customer-focused and passionate about delivering the best possible customer experience. Proactive, organised, and flexible, thriving in a fast-paced, scaling environment. While this is a remote role, regular travel within the UK is required. Therefore, a valid driver’s license is needed for customer visits. A competitive salary package. A role with real responsibility, ownership, and impact. The chance to be part of our Dream Team, with opportunities to grow alongside Qargo as we expand across Europe. A flexible and trust-based working environment.

At HeyGen, our mission is to make visual storytelling accessible to all. Over the last decade, visual content has become the preferred method of information creation, consumption, and retention. But the ability to create such content, in particular videos, continues to be costly and challenging to scale. Our ambition is to build technology that equips more people with the power to reach, captivate, and inspire audiences. Learn more at . Visit our Mission and Culture doc . Customer Success at HeyGen exists to ensure customers realize measurable business value from the platform, not just product adoption. HeyGen is not just a video creation tool. It is an operational capability that changes the cost, speed, scalability, and global consistency of video production across an organization. Customer Success owns making that transformation real after the sale. We are hiring a UK-based, French-speaking Enterprise Customer Success Manager (contract engagement) to own a book of Enterprise accounts across EMEA, with a particular focus on our French-speaking customers. This role carries the full Enterprise CSM mandate: anchoring customers on outcomes, not features, and driving retention and expansion through demonstrated value — delivered in the customer's language and time zone. • Location: United Kingdom (remote), working European business hours., • Language: Full professional fluency in French and English is required. You will run onboarding, business reviews, and executive conversations directly in French for French-speaking accounts, and collaborate daily in English with our global team. Proficiency in German is a strong plus., • Engagement type: Independent contractor. Compensation, duration, and terms to be defined in the contractor agreement., • Own post-sale value realization for your assigned Enterprise customers, translating sales intent into measurable business outcomes., • Anchor customer conversations around business impact, including:, • Cost structure reduction, • Time-to-content compression, • Scalable output without linear headcount growth, • Global consistency at local speed, • Guide customers through staged value progression:, • Immediate value (0–30 days), • Structural value (30–90 days), • Strategic value (90+ days), • Define, track, and reinforce outcome-oriented success metrics, not just usage (e.g., time-to-value, cost savings, workflow adoption, renewal readiness)., • Run structured business reviews — in French where appropriate — that reinforce ROI and long-term value., • Own renewal readiness for your accounts well in advance of contract expiration, baselining and documenting value realized during the term., • Identify expansion opportunities that are justified by demonstrated impact, new workflows, or broader organizational adoption, not opportunistic upsell., • Proactively assess churn risk and take action early through value re-anchoring and stakeholder alignment., • Partner cross-functionally with Sales, Support, Product, and Marketing to ensure a cohesive customer experience and clear ownership boundaries — bridging time zones between EMEA customers and a US-based team., • Act as HeyGen's cultural and linguistic bridge for French-speaking customers: localize playbooks, enablement assets, and success plans where it accelerates value., • Enjoy rolling up your sleeves and contributing to the continuous improvement of our operating cadence and customer engagement model as we scale in EMEA., • Faster time-to-value across your EMEA book of business, • Healthy accounts progressing through the immediate → structural → strategic value phases, • Strong retention and improved Net Dollar Retention across the portfolio, • Renewals anchored in documented, customer-recognized value — no last-minute scrambles, • Expansion driven by demonstrated impact and well-grounded value narratives, • French-speaking customers who feel HeyGen operates as a local partner, not a distant US vendor, • 3+ years of experience in Customer Success, Professional Services, or Consulting in a SaaS environment, preferably with AI tools., • Full professional or native fluency in French and English, including comfort leading executive-facing conversations and writing customer-facing materials in French, and operating internally in English., • Proficiency in German is a strong plus, given our growing DACH customer base., • Experience operating in Enterprise CS motions, including PLG and sales-led models; experience with EMEA enterprise customers strongly preferred., • Proven ability to manage accounts using business outcomes and metrics, not just activity., • Comfort working with ambiguity and exercising judgment in how to prioritize customer effort — especially important in a contract role with high autonomy., • Strong written and verbal communication skills in both languages, including executive-facing conversations., • Experience building repeatable CS playbooks and processes., • Data-informed mindset with the ability to synthesize insights into clear recommendations., • Comfort operating independently across time zones with a primarily US-based team; thrives in a fast-paced environment. We operate like a modern AI-native startup. You should be comfortable learning and leveraging tools quickly. • CRM proficiency (Salesforce preferred) for account tracking and renewal forecasting., • Experience with data visualization / BI tools such as Hex (or similar) to analyze and present insights., • Strong working knowledge of Slack for cross-functional, async collaboration across time zones., • Familiarity with AI-native workflows and tooling; comfort experimenting with new tools (including AI assistants) to improve efficiency., • CS at HeyGen is a strategic, revenue-impacting function, not a support wrapper., • You'll have real ownership, autonomy, and accountability over outcomes., • You'll be our first CS hire in the UK, joining a growing EMEA presence and helping define what "great" looks like as we scale Enterprise CS across the region., • Work with the world's top companies and fundamentally reimagine how customers create and operate. £70,000 – £110,000 annual salary target Please note that the salary information is a general guideline only. HeyGen considers factors such as scope and responsibilities of the position, candidate's work experience, education/training, key skills, as well as location, market and business considerations when extending an offer. HeyGen is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join us at HeyGen and be part of a team that's making visual storytelling accessible to all!

Senior Product Specialist Remote (UK) Do you want to help shape software that affects thousands of lives? Who are we? We are ranked as the UK’s #1 construction specific software player and our mission is simple; to provide market leading end-to-end software solutions to the construction and construction like industries across the entire build life cycle. If you are looking to build an exceptional career with an award-winning company you’ve come to the right place. Our teams are based in the UK, Europe, and India, working on products that are used on a global scale. We have a clear and defined road map to deliver over the next 3 years, which is centred around a large-scale digital transformation as well as continuing our growth and expansion. We embrace diversity and equality and want our employees to be comfortable bringing their whole selves to work. We are committed to building a team with a variety of backgrounds, skills and views. Creating a culture of Equality isn’t just the right thing to do, it improves every aspect of our business. Purpose The Senior Product Specialist is responsible for translating product strategy into high-quality, deliverable outcomes, while acting as a senior subject matter expert within their domain. This role combines strong product delivery capability with deep industry expertise, ensuring that solutions are both technically robust and aligned to real-world customer needs. As a senior individual contributor, the Senior Product Specialist plays a key role in shaping backlog priorities, improving delivery practices, and supporting the development of others within the team. Key Responsibilities Backlog Ownership & Refinement Own, manage, and continuously refine product backlogs, ensuring clarity, prioritisation, and alignment to product strategy Translate strategic initiatives and discovery insights into detailed, high-quality user stories and acceptance criteria Ensure backlog items are appropriately sized, sequenced, and ready for delivery Delivery Planning & Execution Lead backlog refinement and sprint planning with a high degree of autonomy and confidence Support the team in delivering complex or high-impact initiatives, ensuring alignment to expected outcomes Contribute to release planning and coordinate dependencies across teams where required Team Enablement & Leadership (Non-People Management) Act as a senior point of contact for the development team, providing clarity on complex requirements and edge cases Proactively identify and remove blockers, improving team flow and delivery effectiveness Support and mentor Product Specialists, sharing best practices and raising overall team capability Quality & Acceptance Ensure high standards of quality by rigorously validating work against acceptance criteria and Definition of Done (DoD) Support and guide QA and UAT processes, particularly for complex or high-risk features Champion best practices in backlog quality, acceptance criteria, and delivery standards Stakeholder & Feedback Management Build strong relationships with stakeholders, confidently managing expectations and navigating competing priorities Facilitate discussions to refine requirements, challenge assumptions, and drive clarity Communicate delivery progress, risks, and trade-offs effectively Performance Monitoring & Continuous Improvement Analyse product performance, delivery metrics, and team effectiveness to identify improvement opportunities Proactively recommend and implement improvements to processes, tools, and ways of working Contribute to scaling consistent product practices across teams Domain & Industry Expertise Act as a recognised subject matter expert (SME) within your domain, with deep understanding of industry practices, workflows, and challenges Apply advanced domain expertise to shape solutions, influence prioritisation, and improve product design Partner with customers and stakeholders as a trusted advisor, particularly in complex or high-value scenarios Ensure solutions reflect industry best practice and deliver meaningful customer value Key Skills, Experience and Qualifications Product Delivery & Agile Expertise Strong experience as a Product Owner, Business Analyst, or Product Specialist within an agile environment Proven ability to manage complex backlogs and deliver high-quality outcomes Deep understanding of agile practices and their practical application in delivery teams Industry & Domain Expertise Deep and demonstrable expertise within the relevant industry domain Experience working closely with customers or within the industry in a hands-on capacity Ability to apply domain knowledge to solve complex problems and improve product outcomes Strong understanding of relevant regulatory, commercial, or operational considerations Recognised as a go-to expert for domain-specific knowledge and decision-making Collaboration & Communication Strong communication and facilitation skills, particularly in complex or ambiguous scenarios Ability to influence stakeholders and drive alignment without formal authority Proven ability to work effectively across Product, Engineering, Design, and customer-facing teams Analytical Thinking & Problem Solving Advanced analytical and problem-solving skills, with the ability to handle complex scenarios Ability to use data, insights, and experience to inform decisions and recommendations Quality & Delivery Focus Strong focus on quality, with experience ensuring robust acceptance criteria and delivery standards Ability to balance delivery pace with completeness and usability Experience improving team delivery practices and outcomes Tools & Technical Familiarity Strong familiarity with product and delivery tools (e.g. Jira, Azure DevOps, Confluence) Comfortable working with technical teams and understanding system architecture, constraints, and dependencies Our Values We are United. As part of a team, we’re better together. We are Agile. Be the change, we’re on a journey. We are Trusted. Do the right thing, we own this. We are Driven. Get stuck in, we make it happen. Benefits As a leader in employee engagement and people management, there are fantastic benefits and rewards at Causeway. We strive, year on year, to achieve recognition as an award-winning workplace that our employees love. We’ve selected just a few of the many benefits available below to show you how we take care of our Causeway stars. 25 days annual leave + public holidays, increasing with length of service. 4% matched pension. Income protection and life assurance. Access to our award-winning benefits platform. We take mental health seriously and have a dedicated EAP available 24/7. £100 allowance towards a fitness club. Dell discounts. Private Medical Insurance. Paid study leave + volunteering days. Car Scheme. Like all responsible companies Causeway is aware of the need to recognise the importance of protecting our environment and addressing the climate emergency. Causeway is a carbon neutral company and we offset our calculated carbon footprint. However, we recognise that offsetting is not a permanent solution, so we set environmental objectives to reduce our footprint year-on-year.

About Us: Endpoint is an interactive response technology (IRT®) systems and solutions provider that supports the life sciences industry. Since 2009, we have been working with a single vision in mind, to help sponsors and pharmaceutical companies achieve clinical trial success. Our solutions, realized through the proprietary PULSE® platform, have proven to maximize the supply chain, minimize operational costs, and ensure timely and accurate patient dosing. Endpoint is headquartered in Raleigh-Durham, North Carolina with offices across the United States, Europe, and Asia. Position Overview: The Project Manager is the primary client interface for client implementations, from initial engagement to study closedown. Project Managers are responsible for managing projects through the software development lifecycle and through study maintenance while working collaboratively with teammates and maintaining exceptional client satisfaction. This position can be based remotely within UK • Independently lead projects of moderate to high complexity., • Act as primary point of contact for clients, keeping them apprised of all project developments while maintaining stellar client satisfaction., • Build effective partnerships with other internal teams to move project through all phases of the development process., • Develop and maintain project schedule, identify, and track milestones and identify and manage cross-functional dependencies and risks., • Act as subject matter expert on client clinical study protocol., • Manage ongoing reporting of project health and profitability to internal and external stakeholders., • Conduct end-user training., • Manage issue resolution for studies in maintenance, including troubleshooting and root cause analysis, where necessary., • Bachelor's degree or equivalent preferred, or appropriate work experience., • 2-4 years’ experience in a software Project Management role, with a proven ability to understand technical concepts and learn very quickly., • 2-4 years’ experience in the life science industry, • Previous experience working in a fast-paced, entrepreneurial environment preferred., • Prior experience delivering voice (IVR) web (IWR) and mobile (IMR) platforms a big plus., • Familiarity using SQL a plus, • Strong attention to detail and quality-focus, • Strong customer service orientation, • Excellent organizational and time management skills, • Good communication skills, • Excellent organizational skills, • Strong interpersonal skills with the ability to work effectively with a wide variety of professionals, • Able to work on multiple assignments with moderate supervision £45,000 - £50,000 a year Benefits: All job offers will be based on a candidate’s location, skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 30 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), Paid time off (PTO) or Flexible time off (FTO), and Company bonus where applicable. Endpoint Clinical does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to Endpoint Clinical will be considered Endpoint Clinical property, and Endpoint Clinical will not pay a fee should it hire the subject of any unsolicited resume. #LI-MT #LI-RemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Legal & General (L&G) is a leading UK financial services group and major global investor. We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders. We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income. L&G Retail supports the savings, protection and retirement needs of around 14 million people, through our portfolio of retail and workplace businesses. Our Retail division helps people enjoy a more colourful retirement, both directly and through their employers, including Lifetime Mortgages, Retirement Interest Only Mortgages and financial advice on our range of lending products. We are the UK’s number one individual life insurer, and also provide Group Protection products for employers – all helping people to plan for the unexpected. We support home buying through our Mortgage Club – the UK’s largest – and our award-winning Surveying Services team. And our fintech team finds and supports socially useful start-ups and scale-ups working in the workplace, home, insurance and wealth areas. Joining us means helping create brighter financial futures for all our customers. We are seeking a skilled RPA Developer to join our dynamic team. In this role, you will be responsible for the design, development, maintenance, and support of Robotic Process Automations (RPA) using Blue Prism, as well as solutions built with Visual Basic for Applications (VBA), across our DC Operations. The ideal candidate will bring a creative and pragmatic approach to problem-solving, identifying opportunities to streamline manual processes through automation. You will play a key role in driving operational efficiency while ensuring robust change control practices are followed and measurable benefits are consistently tracked. What you'll be doing: • Ensuring the ongoing performance and reliability of RPA solutions and VBA applications across DC Operations. Promptly resolving issues, conduct root cause analysis, and maintain comprehensive documentation in line with established standards, • Creating and deploying robust RPA solutions and VBA that align with best practices. Leveraging technical expertise to develop innovative, value-driven automation that reduces manual processing where a strong return on investment can be demonstrated, • Working closely with non-technical stakeholders to define and assess business requirements. Ensuring mutual understanding of deliverables and incorporate all value-adding elements into the final solution, • Defining, following, and continuously improving development lifecycles to ensure requirements are well-documented, agreed upon, and delivered effectively, • Managing automation projects from inception to completion. Influencing and engaging senior stakeholders to secure buy-in and ensure alignment with strategic goals and resource optimisation, • Identifying opportunities to enhance operational efficiency through data analysis and insight. Designing and implementing tools that proactively support business needs and drive performance improvements, • Providing technical support for key Management Information (MI) and work management systems. Safeguarding data integrity and develop enhancements that enable accurate, efficient information retrieval and reporting, • Offering expert guidance and mentorship in programming, testing, and automation practices. Fostering knowledge sharing and support the development of team capabilities Who we're looking for: • Knowledge of past and present products, and the purpose of the products. In addition ensure that knowledge is acquired and maintained on new product propositions., • Advanced knowledge of appropriate systems utilised across DC Savings (FPF etc), • Expert understanding of SQL (Transact & DB2) to build efficient, complex queries & Database Applications., • Extensive Expert knowledge of Robotic Process Automation and Visual Basic for Applications (VBA) so that Applications can be built and supported to best practice standards., • Ability to support defect/ issue analysis, data investigations and business acceptance testing, • Excellent numeric aptitude, having a strong analytical and problem solving ability, • Ability to recognise and define complex patterns and relationships in data held in MI systems and databases, • Ability to model and document detailed application requirements, translating technical specifications into programmed applications, • Ability to functionally test developed applications to ensure performance against technical specifications Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer: • The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes, • Generous pension contribution, • Life assurance, • Healthcare Plan (permanent employees only), • At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday, • Competitive family leave, • Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only), • There are the many discounts we offer – both for our own products and at a range of high street stores and online, • In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all. If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can. It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.

About Us We are seeking a Sr. Director of Engineering to lead our X-Ops Platform organization. The leader will be responsible for all aspects of the platform ranging from vision, strategy and roadmap to product delivery and service execution. The leader will coordinate with stakeholders to align business priorities and support engineering teams in delivering secure, high-quality software at scale using modern AI technologies. You will set strategy and standards for how we build, run, and improve our platforms and operational tooling across the engineering lifecycle - partnering closely with Product, Security, IT, and Engineering leaders. Success in this role looks like improved developer productivity, strong service reliability and resilience, clear operational governance, and efficiency in cloud and platform spend and close alignment with Sophos X-Ops goals. You bring enough technical depth to challenge and support senior engineers and architects, while spending most of your time enabling teams, aligning stakeholders, and ensuring execution against clear outcomes. You will have a strong grounding in Cyber Security, Cloud Computing and AI frameworks and development practices. You will lead and grow multiple teams and managers, fostering strong engineering practices and a culture of ownership. You will collaborate with senior stakeholders across Engineering, Product, Security, IT, and Finance to ensure platform roadmaps and operational priorities support company goals. This role is based in Abingdon UK with remote working and teams also in India and Hungary. Periodic in-person leadership and team collaboration and travel are needed. • Set the vision, strategy, and operating model for the X-Ops Platform organisation (e.g., Delivery Roadmap, AI First Developer Experience, CI/CD, Observability, SRE, Cloud & Infrastructure Enablement), • Lead, coach, and develop engineering leaders (directors, managers and senior ICs), building high-performing teams with clear ownership and strong engineering culture, • Own platform reliability, resilience, and operational excellence: incident management, on-call standards, SLIs/SLOs, post-incident learning, and continuous improvement, • Partner with product engineering and threat research leaders to improve productivity and delivery throughput across the software and service lifecycle, • Drive cloud efficiency and cost transparency (FinOps): budgeting, forecasting, unit economics, and optimisation initiatives in partnership with Finance and Engineering, • Establish platform governance and standards (architecture, security, compliance, data handling, vendor/tooling choices) while enabling appropriate team autonomy, • Build strong cross-functional alignment peer X-Ops leaders, and other operational stakeholders to ensure aligned feature delivery and service operations., • Actively drive responsible AI adoption within the organisation:, • Establish guidance, guardrails, and enablement for approved AI tools and workflows, • Measure impact and promote best practices that improve quality, speed, and operational effectiveness while protecting sensitive data, • Define and track meaningful metrics and outcomes; communicate progress, risks, and trade-offs clearly to executive stakeholders, • Cyber Security background and acumen, • Significant engineering leadership experience, including leading leaders and scaling teams in a platform, infrastructure, SRE, DevOps, or operations-focused environment, • Strong track record of building reliable, secure platforms and improving developer productivity through pragmatic, outcome-driven investment, • Experience establishing operational excellence practices (incident response, on-call, observability, SLOs, post-incident learning) and driving continuous improvement, • Ability to set strategy and translate it into execution via roadmaps, prioritisation, and clear measures of success, • Strong stakeholder management and executive communication skills, with the ability to align across Engineering, Product, Security, IT, and Finance, • Commercial and financial acumen, including experience with cloud cost management, budgeting, and performance metrics, • Commitment to responsible AI adoption—setting guardrails, enabling teams, and demonstrating measurable improvements in productivity and quality Desirable skills • Experience building and operating platforms at scale in a SaaS environment, ideally with multi-region cloud deployment, • Familiarity with modern CI/CD, Infrastructure as Code, containerisation, and observability tooling, • Strong security and compliance mindset; experience partnering with security teams to embed controls into platform capabilities, • Experience with organisational design, operating cadence, and change management in a complex engineering organisation, • Exposure to FinOps practices and tooling, including unit cost models and cost allocation/chargeback approaches, • Comfort working with technical teams and/or technical concepts, • Experience improving processes, introducing new ways of working, or leading small change initiatives, • Experience with AI-assisted productivity or development tools in a professional setting #li-remote #b2 #li-FC2 Ready to Join Us?At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply. What's Great About Sophos?· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit· Employee-led diversity and inclusion networks that build community and provide education and advocacy· Annual charity and fundraising initiatives and volunteer days for employees to support local communities· Global employee sustainability initiatives to reduce our environmental footprint· Global fitness and trivia competitions to keep our bodies and minds sharp· Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To YouWe’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data ProtectionIf you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy _We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Description We’re looking for a Staff Software Engineer to help shape and build the shared engineering capabilities that underpin Our Future Health’s data platforms. This is an opportunity to combine hands-on software engineering with Staff level technical leadership, working on large-scale data systems and reusable tooling while helping multiple engineering teams solve complex problems effectively. Our Future Health is an ambitious collaboration between the public, charity and private sectors, designed to help people live healthier lives for longer through better prevention, earlier detection and improved treatment of diseases. We will speed up the discovery of new methods of early disease detection, and the evaluation of new diagnostic tools, to help identify and treat diseases early, when outcomes are usually better. With over 2.7M volunteers across the UK, we’re now the world’s biggest health research programme of its kind, and our volunteer group is also more diverse than other, similar health research programmes. Technology and data are central to our mission. Our systems power web sites, clinics across the UK, secure analytics and research systems, and pipelines that process highly sensitive health and genetic data, and we are continuing to grow our engineering capability to support this ambition. Our Data Product squads build and operate the technology that enables us to process and use large volumes of health and research data. As our engineering organisation evolves, we’re looking for a Staff Software Engineer who can help us build scalable, reusable engineering capabilities that can be shared across these teams. Essential Duties and Responsibilities Day to day work will vary depending on what your focus is at that time, but will include things like: • Guiding the technical decisions the team makes alongside the squad’s product manager and engineering manager (EM)., • Represent technology/architecture/engineering in cross-functional project teams throughout a project’s lifecycle (from ideation to implementation). Work within the team to identify optimal solutions for challenges, communicate them outwards to stakeholders and work with others to implement them., • Work with the Head of Data Engineering and your peer Staff/Lead Engineers to act as a guiding mind for the engineering/architecture in your business area. Identify areas for improvement and work with other leaders to implement., • Lead decision-making on critical technical strategy and implementations which affect your business area., • Identify opportunities for and then carry out specific pieces of high-impact hands-on work where it makes sense., • Work with partners and suppliers to integrate their systems with Our Future Health’s., • Support your colleagues with pairing, peer reviews, coaching, discussion, and other collaborative activities that help everyone reach high standards and result in the delivery of high-quality software products., • Participate in live operations support rotations that monitor live systems and quickly and effectively react to potential incidents and provide support to operations teams such as customer support. This could include being part of an out of hours on-call rotation., • Anticipate problems that could occur with pipelines and take action to prevent them. Identify and describe problems when they occur and be able to develop solutions that address them for the short and long term., • Keep abreast of best practice in software engineering across industry, research and Government, and identify opportunities to bring these into Our Future Health. Requirements We welcome applications from all who may not feel they match the full criteria, so if you have most of the below, we'd like to hear from you: Technical Skills • You have led the architectural design of systems., • Highly proficient in cloud engineering (preferably in Azure; AWS and GCP), • Demonstrable knowledge and experience in building solutions centred around moving and processing large amounts of data at pace and scale, using cloud-native technologies such as Kubernetes, Helm and Docker. Experience with storing, searching and filtering large scale data., • Highly proficient working with Infrastructure as Code (Terraform, Ansible), • Highly proficient in Python. Experience in orchestration tools like Dagster, Prefect and Airflow are advantageous., • Experience with Spark, Databricks, data lakes/lakehouses., • Knowledge of good data modelling and design patterns; in-depth knowledge of relational databases (e.g. PostgreSQL) and familiarity other types of data store (blob, document, graph)., • Highly proficient in modern, agile development practices like code review, TDD, CI/CD and pairing using tools like Git and GitHub., • Experience in operationally managing software components/service once live, including: observability best practises, logging best practises, error reporting, debugging and live incident management. Experience using tools such as Grafana, Prometheus, New Relic etc., • Experience of working with sensitive personal data., • Experience working with a health data (genetic data, clinical data, NHS data) is advantegeous. In particular, any knowledge and experience of FHIR and health data models (OMOP, PCORnet, i2b2, CDISC) would be advantageous. Competencies • Experience working in/with cross-functional teams consisting of engineers, product, UX and non-technical stakeholders., • Proven ability to communicate with stakeholders and audiences at different levels., • Understanding of the importance of operational, security and legal factors when designing solutions, with the ability to articulate trade-offs and make informed decisions around design and technology choices., • Experience working in small, growing organisations with a high degree of ambiguity, where flexibility is valued., • Strong understanding of software quality principles and practices., • Experience in mentoring and coaching less experienced engineers., • Comfortable in facilitating technical discussions, encouraging collaboration and providing direction. Why join us? You’ll be joining at an interesting point in the evolution of our Data Engineering organisation. We’re looking at how shared tooling and engineering capabilities should work across our Data Product squads, which means there’s an opportunity to influence how we design and build these systems rather than simply inheriting an established model. You’ll work on genuinely challenging engineering problems involving large volumes of sensitive health data, while collaborating with engineers, data specialists and architects across the organisation. The role combines hands-on engineering with Staff level influence, helping teams make good technical decisions, developing other engineers and improving how we build software across the wider area. We’re looking for someone pragmatic, collaborative and comfortable working through ambiguity. You’ll have strong technical opinions, but know when to adapt them; you’ll care about engineering quality without over-engineering solutions; and you’ll be comfortable influencing people without relying on authority. Healthcare experience isn’t essential, but an interest in our mission is. It’s an opportunity to apply your engineering experience to technology that ultimately supports health research at an unprecedented scale. Hiring process We feel hiring should be transparent and give you a real sense for what Our Future Health is like. Here's what you can expect: • Initial chat with our Talent team (30 min) to get to know each other, discuss the role, and answer any questions you have., • 1st interview with our Head of Data Engineering (30 min) - this is an opportunity to learn more about each other and align on role expectations., • Technical interview with 2-3 members from our engineering team (60 min). This will include a short task you’ll need to prepare in advance of the interview and is designed to get a sense for how you'd approach the real-world responsibilities of this role., • Final stage competency interview (60 min) with a small cross-functional panel of your potential new colleagues. This will focus on how you collaborate, work with stakeholders, and navigate ambiguity and challenges in real-world projects. Benefits • Competitive base salary from £105,000 per annum, • Generous Pension Scheme – We invest in your future with employer contributions of up to 12%, • 30 Days Holiday pro rata + Bank Holidays – Enjoy a generous holiday allowance with the flexibility to take bank holidays when it suits you, • Enhanced Parental Leave – Supporting you during life’s biggest moments, • Cycle to Work Scheme – Save 25-39% on a new bike and accessories through salary sacrifice, • Home & Tech Savings – Get up to 8% off on IKEA and Currys products, spreading the cost over 12 months through salary sacrifice, • EV Scheme – Save up to 40% on a brand new electric vehicle all-inclusive package through salary sacrifice, • £1,000 Employee Referral Bonus – Know someone amazing? Get rewarded for bringing them on board!, • Wellbeing Support – Access to Mental Health First Aiders, plus 24/7 online GP services and an Employee Assistance Programme for you and your family, • A Great Place to Work – We have a lovely Central London office in Holborn, and offer flexible and remote working arrangements You may work remotely from anywhere within the UK, with occasional travel to London. We recommend you apply as soon as possible as occasionally due to high volumes of applications, we need to close our postings early. At Our Future Health, we recognise the importance of having a diverse workforce and ensuring that all candidates, regardless of their background, have equitable access to our application process. We proactively encourage applicants who identify as having a disability, neurodiversity, or long-term health conditions to let us know if they require any reasonable adjustments as part of their application process. If you do require any reasonable adjustments, please email us at talent@ourfuturehealth.org.uk

The client is planning a group-wide rollout of Rightsline to manage rights workflows across the media it acquires, produces and publishes: video, images, audio and fonts, each with its own contract and asset management tools. The Technical Product Manager is the technical and administrative owner of that rollout, making sure every media management tool in the environment connects into the rights management solution. You will set the product direction for each phase of deployment, own configuration and workflow design for all global business units and the global strategy team, and act as the bridge between regional stakeholders and technical teams. This is a new role for the client and central to delivering Rightsline as the rights management tool for every business unit. What you will do • Act as product owner for Rightsline, becoming a superuser who can translate current workflows into future-state ones inside the product. Support requirements gathering, base configuration, training, workflow development and reporting., • Deliver the product to every business unit, working with global strategy leads, global media services, and business unit engineers, designers, project managers and analysts., • Partner with global architecture and the business units to set and enforce system-wide configuration standards., • Translate complex operational needs into streamlined, automated workflows across Rightsline and the connected media management tools., • Create and run training sessions for new users., • Serve as the Tier 3 escalation point for complex system issues affecting global operations., • Evaluate new features, manage global rollouts and lead technical validation of updates., • Oversee the integrity of data flows between Rightsline and other enterprise systems such as ERPs and data warehouses. Must have • 4+ years administering a global enterprise SaaS product, including hands-on Rightsline experience., • Background in IP management, legal operations, contract management or media supply chain systems., • Track record managing stakeholders across time zones and business cultures., • Business analysis skills: able to document current processes and map them into a future-state environment., • Experience with REST APIs and webhooks for real-time data exchange across an enterprise stack., • Experience with role-based access control, SSO configuration and security frameworks such as SOC 2., • SQL and Snowflake (or similar) for building cross-departmental dashboards., • Logic-based workflow configuration (conditional rules, date math) to automate processes without custom code. Nice to have • Exposure to building AI-powered features for internal tools, ideally to streamline legal or editorial workflows. Who does well here • Relationship builder with strong written and verbal skills, able to work diplomatically across departmental and national boundaries., • Self-driven, and sees projects through to completion., • Comfortable supporting a distributed team across global time zones

THE ROLE 📝 At Form3, our mission is simple but powerful: To design, build and run the technology that will power the future of payments. As a Senior Software Engineer, you will be part of a team working on the critical infrastructure that underpins global payments. This is a rare opportunity to help shape the systems that move money at scale both securely, reliably and in real time. WHAT YOU’LL BE DOING 🏗️ • Designing, building, and running cloud-native microservices in Go that are the backbone of our real-time payments platform, • Building systems that are highly available, low-latency, and scalable, handling billions of payment requests with precision and resilience, • Taking full ownership of services: from initial design and implementation to deployment and production support, • Working with a mindset where cost-efficiency, observability, and operational excellence are core to how we build, • Collaborating closely with other engineers in a flat, autonomous team structure, with a strong focus on code quality, simplicity, and continuous improvement, • Working with modern tooling and technologies such as Golang, Kubernetes, CockroachDB and NATS JetStream in a highly automated DevOps environment WE’RE LOOKING FOR 🔍 • Deep understanding of designing and building distributed systems, • Enjoys working on complex challenges within critical software where high performance and robustness are essential, • Familiarity with cloud and containerisation technologies, test automation tools and CI/CD pipelines, • Interest in owning projects end-to-end and supporting them as they go live in production, • Appreciation of clean code and software engineering best-practice, • Experience with Go, along with a “right tool for the job” mentality, • Great communication skills who enjoy sharing knowledge and collaborating with others TECH STACK ⚙️ Here are a few of the tools and methodologies we utilise: • Infrastructure: AWS, GCP, Azure, Kubernetes, • Platform: CockroachDB, NATS JetStream, Elasticsearch, Vault, Cilium, • Tools: Terraform, Flux, GitHub, Prometheus, Pact.io, Tilt, • Code: Go (and a little Java), containerised microservices, CQRS, open source, • Ways of working: TDD/BDD, Pair Programming, 100% remote, SecDevOps THE TEAM 👥 At Form3, our engineering team is the backbone of everything we do. A remote first group of highly skilled, collaborative, and forward-thinking individuals passionate about building secure, scalable, and reliable payment technology. We operate in a true DevOps model, where engineers take full ownership of the software lifecycle, from design and implementation to deployment and operation in production. We value clean code, automation, simplicity, and continuous improvement. Our engineers work in small, autonomous teams with a flat structure and minimal bureaucracy, promoting a culture of trust, transparency, and accountability. We use modern technologies (Golang, Kubernetes, AWS, and more) and embrace a cloud-native, event-driven architecture to support our microservices platform. Expect a culture of knowledge sharing, where pull requests are thoughtful conversations, and technical decisions are made collectively and with care. If you're motivated by solving complex problems at scale and enjoy working with other talented engineers who care deeply about doing things right, you'll feel right at home here. INTERVIEW PROCESS ✍️ Stage 1: Screening call with Talent Team Stage 2: Take home test Stage 3: Technical interview Stage 4: Team interview We always aim to stick to the above process, however there may be occasions when an additional interview stage is needed for us to be sure we find the best fit for the role! HIRING LOCATIONS 📍 We can accept applications from the following countries; Germany, Netherlands, Spain, Portugal & UK ABOUT FORM3 💭 Revolutionising the world of payments with our cutting-edge technology and innovative solutions. For more information about Form3, check out the following pages: | | | | _ OUR DEI&B COMMITMENT We hire talented people from a variety of backgrounds and experiences and are committed to a work environment based on diversity, open-mindedness and curiosity. We’re united by our company values (we even created them together!) and we celebrate our unique differences. Our employee lifecycle processes are designed to embrace equal opportunity and prevent discrimination against our people regardless of personal characteristics. It is our strong belief that the more inclusive and belonging we are as a business, the better our work will be. As an inclusive employer, we guarantee to interview all neurodiverse and physically disabled applicants who meet the minimum criteria for this role. We also encourage candidates to notify us of any reasonable adjustments that may be required during the recruitment process. This includes providing job adverts in alternative, accessible formats or adjustments required at interview stage. If you consider yourself to be neurodiverse or physically disabled under the UN definition of disability and would like to be considered under this scheme and/or require any reasonable adjustments please let us know by sending an email to clearly stating your consent for us to process this data. For more information please refer to our .

Who We Are: Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts. Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it. Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator. Our Team Members: We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond! We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply. As a Senior Engineer, you will be responsible for designing, implementing, and maintaining the systems and services that form Alpaca's foundation and empower millions of users who trade billions of dollars worth of assets. You will be responsible for regional recruitment initiatives, supporting cross-functional team projects, mentoring talent on our engineering principles and practices, and fostering Alpaca culture in the region. As Senior Engineer, you will also serve as the operational reliability and engineering lead and the incident commander during regional business hours, ensuring proactive 24x7 stability. For this role, we are seeking an experienced full-stack engineer dedicated to delivering high-quality, seamless software solutions. The ideal candidate has a proven track record of designing and building scalable applications and is comfortable challenging conventions and advocating for innovative solutions. In this position, you will have the autonomy to architect and implement solutions that meet our strategic objectives while also a collaborative, cross-functional team. • Design a highly scalable, mission-critical brokerage system., • Develop and enhance the middle- and back-office systems, including gRPC microservices, a React-based UI for internal administration and API developers, and third-party vendor integrations., • Work closely with Alpaca's core teams to enhance and transform the core framework, enabling support for multiple languages, currencies, and markets., • Collaborate with tech leads in other regions both synchronously and asynchronously, using Slack and occasional meetings outside of regular working hours to align with global teams., • Troubleshoot incidents and reported bugs to maintain system integrity and performance., • Thrive in a global environment, effectively navigating regulatory requirements and building scalable solutions to support Alpaca's international growth., • You may be asked to be on-call to assist with timely engineering projects., • Strong problem-solving skills paired with a proactive mindset., • Proficiency in Go or similar backend languages, with expertise in designing robust and efficient system architectures., • Strong communication skills to collaborate effectively with global teams, local regulators, vendors, and internal stakeholders., • Ability to act as incident commander and lead and troubleshoot incidents or bugs with authority., • Strong computer science fundamentals and proven software engineering architecture experience, • Ability to work independently in a fully remote, globally distributed team, and under pressure in a fast-paced environment., • Strategic thinking and the ability to translate technical concepts into business strategies., • Experience with event-driven design., • Experience with AI tooling such as Cursor, Claude Code, Codex or others., • Experience working in a startup or fast-growing technology company., • Knowledge of emerging technologies., • Experience with domain-driven design, • Experience working with global teams, • Experience in the financial services industry, specifically with online trading platforms, brokerage systems, or fintech companies., • Experience in designing and developing complex financial systems, preferably including double-entry accounting., • Understanding of financial transaction processing, trade lifecycle management, and settlement processes., • Strong experience with online trading systems, including order management, execution, market data processing, and real-time trade processing., • Experience in building scalable, high-availability financial applications that handle multi-currency transactions., • Experience working with financial APIs, market data integrations, and trade settlement processes., • Familiarity with regulatory compliance requirements in financial markets., • Competitive Salary & Stock Options, • Health Benefits, • New Hire Home-Office Setup: One-time USD $500, • Monthly Stipend: USD $150 per month via a Brex Card Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. _

CUSTOMER SUCCESS MANAGER Location: Remote, UK Employment Type: Full-Time Gross annual base salary: GBP- 55,000 – 71,500 (Additional variable compensation and benefits may apply. Total compensation is based on experience, skills, and location using objective, job-related criteria) Summary At OneStream we are redefining the future of finance with the goal of becoming the Operating System for Modern Finance. Our unified, cloud-based Corporate Performance Management (CPM) platform empowers organizations to optimize processes, make data-driven decisions, and achieve unparalleled operational excellence. As a Customer Success Manager (CSM), you will play an Integral role in our mission to ensure every customer achieves their goals and becomes a referenceable success, you will oversee a portfolio of customers guiding them through their entire journey—from initial onboarding to sustained engagement, retention, and growth. In this role, the CSM will act as the primary advocate for your customers, understanding their unique business objectives and helping them realize maximum value from their OneStream investment. You will build deep relationships with key stakeholders, proactively address their needs, and deliver tailored solutions to drive customer satisfaction and success. The CSM will collaborate with the sales team to identify upselling and cross-selling opportunities, helping customers unlock the full value of OneStream’s capabilities. By fostering trust and delivering results, you’ll drive customer adoption and support their long-term goals. This role requires a customer-centric mindset, strong communication and problem-solving skills, and a proven ability to manage complex customer relationships. Prior experience in Customer Success, Account Management, or a related field is essential. This is a hybrid position. The successful candidate should be located within approximately one hour’s commuting distance of either our London office (postcode EC2V 5BT, nearest Tube station: Bank) or our Manchester office (postcode M2 3NN close to Manchester Central) to enable effective in-person collaboration with customers and customer-facing colleagues when required. Primary Duties and Responsibilities Managing your portfolio of customers • Partner with sales to complete a comprehensive sales transition process., • Operate as a business partner to your customer and their delivery team by knowing their strategy and plan., • Primary ownership and accountability for driving your customer’s adoption, expansion, satisfaction, and renewal., • Understand customer’s OneStream contractual agreements (Cloud/SaaS, Term, etc.), • Understand customer’s contractual agreements with their delivery team whether it is with a Partner or with OneStream Services (Scope, Timeline, staffing)., • Manage and execute the customer’s onboarding process., • Develop strong working relationships with your customers and their delivery team., • Establish and execute cadence-based “Business Review” meetings with your customer., • Identify and mitigate risks that threaten your customer’s satisfaction, growth, or renewal., • Align with Customer Success leadership on regional metrics., • Develop and grow your knowledge of OneStream’s Platform and MarketPlace Solutions and share that knowledge with customers., • Promote awareness of Regional OneStream Communities and customer educational events., • Keep management informed of progress and obstacles on your portfolio of customers. Customer Advocacy • Learn and understand what customers value in their partnership with OneStream., • Actively listen to customers and help them understand how they can get the most value from their investment in OneStream., • Champion your customer’s requests by collaborating with the Customer, their delivery team and various OneStream departments (Customer Support, Cloud, Technical SME’s, Product Mgmt. etc.)., • When necessary, be the respectful challenger to set and manage your customer’s expectations. Required Education and Experience • Professional Experience: Minimum of 5 years overall., • Customer Success Expertise: At least 3 years in a Customer Success role within a SaaS technology company, supporting solutions primarily used by Finance or IT departments and engaging with senior decision-makers such as CFOs, CIOs, or CISOs., • Customer Outcome Management: Demonstrated ability to keep customers focused on achieving their desired business outcomes throughout their initiatives., • Relationship Management: Proven experience in building and managing strong customer relationships., • Finance Process Knowledge: Conceptual understanding of key finance processes Preferred Education and Experience • Education: Degree in Business, Accounting, Finance, Information Technology, or a related field., • Relationship Management: Proven experience in building and managing strong customer relationships., • Consulting Background: Experience in management consulting or technology consulting., • Corporate Performance Management (CPM): Hands-on experience as a Customer Success Manager or in a customer facing position., • CPM Software Expertise: Prior experience with one or more of the following: OneStream, Oracle EPM Suite (HFM, FCCS, PBCS, Planning, Essbase, FDM, etc.), SAP BPC (Outlooksoft), SAP BOFC (Cartesis),IBM Cognos, Anaplan Other CPM solutions Knowledge, Skills, and Abilities • A team player with a bias towards action., • Excellent interpersonal and communication skills., • Professional verbal and written communication skills., • Professional relationship building skills., • Strong ability to problem-solve in a collaborative environment., • Strong organizational and planning skills., • Highly self-motivated and directed., • Keen attention to detail., • Proven analytical, evaluative, and problem-solving abilities., • Exceptional customer service orientation., • Ability to operate in a demanding environment managing simultaneous priorities. Travel Travel Requirement: Must be willing and able to travel up to 50% (travel requirements will vary by customer). Who We Are OneStream is how today’s Finance teams can go beyond just reporting on the past and Take Finance Further™ by steering the business to the future. It’s the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit www.onestream.com. Why Join The OneStream Team • Transparency around corporate structure, salary, and benefits, • Core value of customer success, • Variety of project work (not industry-specific), • Strong culture and camaraderie, • Multiple training opportunities All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream is an Equal Opportunity Employer. #LI-KT1 #LI-Remote

Head of UK Customer Delivery About Lyrebird Lyrebird Health is building a category defining healthcare platform used daily by thousands of clinicians across the UK. Today, it is the most widely deployed clinical ambient AI platform in the NHS, scaling nationally on the strength of exceptional real world delivery and reference-led growth. Clinicians rely on the product in environments where errors are costly and time is scarce. Everything we build is grounded in earning trust, reducing cognitive load and delivering durable impact at scale. Commercial traction is accelerating across the NHS. Exceptional implementation is not a downstream support function. It is our primary growth engine. The Role This role owns customer delivery across the entire UK. You will build, lead and scale the UK delivery engine from the ground up, defining the national delivery standards and operating model that regional leads execute against. Every trust must have an exceptional experience. Every rollout should be reference worthy, and every clinician interaction must reinforce trust in the product. This is a foundational leadership role with executive backing to enforce standards and build the function properly. You will franchise our delivery model into the UK, establish the systems that define excellence, and create a delivery engine capable of scaling across a national health system. The engine you build must strengthen with scale, delivering an increasingly exceptional experience as we expand to 50, 100 and ultimately every NHS trust. • Own every UK implementation end to end, from signature to scaled adoption, • Design and operationalise the UK delivery model, • Define governance, reporting frameworks and escalation structures, • Build and lead a high performance implementation function, • Establish customer engagement standards across demos, training, go live and support, • Ensure every rollout is structured, measurable and reference worthy, • Operationalise high fidelity adoption visibility across trusts, departments and clinicians, • Partner closely with Commercial to ensure pilots convert into long term wins, • Significant experience leading large scale NHS deployments supplier side, • Experience running 10+ concurrent trust rollouts, • Proven record of building greenfield delivery functions into scalable operations, • Deep quantitative orientation with the ability to build early warning systems and adoption dashboards, • Strong understanding of NHS politics, procurement and stakeholder dynamics, • History of successful deployments recognised as reference accounts, • Direct, precise communication style, • High ownership mindset and operational disciplineWhy This Role Matters In the NHS, the best pipeline builder is a well run implementation. Exceptional delivery creates reference accounts, and reference accounts drive sustained momentum across the NHS. This role defines that engine for the UK. The standard set here will shape how Lyrebird scales nationally and influence what NHS trusts expect from us as a partner. For the right leader, this is an opportunity to define how a category defining healthcare company scales across a national health system. At Lyrebird, we don’t just write code — we help shape the future of the human experience. If you want to pioneer, to create, and to see your work touch lives directly, we’d love to hear from you. We’re building a team that reflects the diversity of the people who’ll benefit from our work. We want Lyrebird to be a place where everyone feels safe, supported, and able to thrive. If you’re from an underrepresented background in tech, we especially encourage you to apply — even if you don’t meet every single requirement.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Bromcom Computers Plc is the UK's fastest-growing cloud-native school Management Information System (MIS) provider, serving thousands of schools across three UK countries. The DevOps Team Manager leads a team of 3-4 engineers and is accountable for the reliable, secure and controlled operation of Bromcom's Azure-first SaaS platform. This is a hands-on DevOps engineering leadership role with an expected balance of 70% hands-on DevOps engineering and 30% people and team management. The manager works closely with the engineers, contributes directly to delivery and operations, and owns completion and ongoing maintenance of the agreed DevOps operational control improvements. The role requires a credible engineering background. The successful candidate is expected to work directly across Azure platform engineering, CI/CD, Bicep/ARM, automation, incident response and operational controls, while leading the team and setting standards. They must be able to challenge technical decisions, understand operational risk and failure modes, and ensure agreed processes are implemented, followed, evidenced and continually improved. A control is not complete simply because a policy or tool exists; it must work consistently in practice. Key Responsibilities People & Team Leadership Lead, line-manage and develop a team of 3-4 DevOps engineers, including at least one senior engineer; own recruitment, onboarding, objectives, appraisals and performance management. Set clear role boundaries, decision rights and escalation routes; ensure high-risk activities are performed or approved only by people with the required competence and authority. Own team capacity, priorities and the out-of-hours on-call rota. The manager is expected to take a fair share of scheduled rota cover alongside the engineers and respond to production incidents and urgent operational issues during that cover, including evenings, weekends and bank holidays where required. Ensure rota coverage, handovers, escalation routes and recovery time are planned and sustainable, while protecting time for reliability, control improvement, technical debt, training and documentation. Build an accountable coaching culture in which engineers raise risk early, follow agreed standards, maintain evidence and learn from incidents and control failures. Engineering & Platform Leadership Provide hands-on engineering leadership for Bromcom's Azure-hosted, multi-tenant SaaS platform. Work closely with engineers to design, build, review, troubleshoot and improve platform services, pipelines, Infrastructure-as-Code, automation and operational tooling. The manager remains accountable for technical quality while enabling engineers to own their work. Set and maintain engineering standards for Azure architecture, Azure DevOps, Bicep/ARM, deployment patterns, observability, resilience, security and operational support. Challenge designs and changes using risk, maintainability, failure-mode, rollback and supportability thinking; involve senior engineers and technical leadership where specialist authority is required. Own platform SLAs/SLOs, service health, major-incident command, root-cause analysis, disaster recovery, business continuity testing and continuous service improvement. Operational Controls, Standards & Compliance Take day-to-day ownership within the DevOps team for implementing the agreed operational control improvement plan, driving actions to completion and then maintaining the controls as part of normal team operation. Implement and enforce an end-to-end change lifecycle covering request, design, risk assessment, peer or senior review, testing, approval, implementation, post-change verification and formal closure. Ensure policies, standard operating procedures, runbooks, RACI and ownership arrangements, approval thresholds and evidence requirements remain current, practical and aligned across Azure DevOps, SysAid and other operational systems. Ensure production and customer-impacting changes, including emergency changes and customer-specific change notices, have proportionate risk classification, segregation of duties, pre-production evidence, approval, rollback plans and traceable outcomes. Maintain audit-ready evidence for changes, deployments, access, incidents, disaster-recovery tests, vulnerabilities, exceptions and corrective actions, aligned with Bromcom's security, quality, service-management, UK GDPR and customer obligations. Confirm controls are operating effectively, not simply documented or configured. Track exceptions, overdue actions and repeat failures to closure, with clear corrective actions and independent assurance where required. Provide weekly control reporting and escalate material risk, blocked actions or insufficient capacity promptly. Work with QA, Compliance, Security and technical leads to translate procedural controls into automated technical gates where practical. Delivery, Automation & AI Work directly with engineers to design, build, review and continually improve Azure DevOps CI/CD pipelines and Bicep/ARM Infrastructure-as-Code, including automated approvals, testing, security checks, evidence capture and post-deployment verification. Reduce manual toil and unsafe variation through automation, reusable platform patterns and clear service ownership; ensure manual exceptions are visible, justified, time-bound and reviewed. Set the strategy and guardrails for AI-assisted and agentic DevOps delivery across CI/CD, Infrastructure-as-Code generation, incident triage, log analysis, runbook automation and documentation. Use and govern AI engineering tools such as Claude, GitHub Copilot or Codex, with clear quality, security, data-protection and human accountability controls. Apply them practically to increase delivery speed, quality and reliability, while ensuring an engineer remains accountable for every output and change. Security, Identity & FinOps Own platform identity, privileged-access and secrets-management controls, including Entra ID, Key Vault, OAuth, certificate automation, WAF and network security across VNets, App Gateway, S2S VPN and DNS. Ensure access follows least-privilege principles, is reviewed regularly and is supported by effective joiner-mover-leaver, break-glass and segregation-of-duties controls. Own observability standards across Azure Monitor and Grafana, security and vulnerability follow-up, and cloud cost and FinOps accountability for the Azure estate. Stakeholder & Cross-Team Influence Act as the accountable management and technical escalation point across Software Engineering, CloudOps, IT and Security, QA and Compliance, and external partners, working with senior engineers on design-authority decisions. Provide concise, conclusions-first reporting to the CTO and Executive Team on service health, delivery, control effectiveness, risks, exceptions and improvement progress. Contribute to Bromcom's software delivery transformation programme and align the DevOps operating model and controls with AIDP and wider software-engineering standards. Person Specification Essential Proven line-management experience leading a DevOps, CloudOps or platform team, with accountability for recruitment, objectives, appraisals, development and performance management. Current hands-on experience in DevOps, cloud or platform engineering, with the ability to contribute directly to architecture, Azure platform work, pipelines, Bicep/ARM Infrastructure-as-Code, automation, troubleshooting, security and resilience. Candidates should expect approximately 70% of the role to involve hands-on engineering delivery. Evidence of implementing and maintaining operational controls, processes and procedures in a DevOps or CloudOps environment, including ownership of improvement actions, exceptions, corrective actions and audit evidence. Practical command of end-to-end change and release governance, including risk classification, peer or senior review, testing, approvals, segregation of duties, rollback, emergency change, post-change verification and closure. Deep Azure platform expertise across Entra ID, App Services, Key Vault, App Gateway, VNets, Azure SQL or MySQL, WAF and DNS. Strong CI/CD and Infrastructure-as-Code knowledge across Azure DevOps pipelines and Bicep/ARM for Windows and Linux workloads, with the ability to govern standards and technical gates. A track record of operating production, multi-tenant SaaS at scale, including SLA/SLO ownership, major-incident command, root-cause analysis, disaster recovery and service improvement. Willingness and ability to participate personally in the out-of-hours on-call rota, including scheduled evening, weekend and bank-holiday cover where required. Experience working with security, compliance and audit teams in a regulated or data-sensitive environment, with the ability to turn policies into workable controls and demonstrate that they operate effectively. Demonstrable practical use of Claude, GitHub Copilot or Codex as engineering delivery tools, with sound governance, secure use and accountable human review. Clear senior-level communication and reporting, with the discipline to assign owners, manage risks and dependencies, challenge weak evidence and pursue actions through to verified closure. Desirable Experience leading an operational-control improvement or remediation programme in an ISO 27001 or similarly controlled environment. Containerisation and orchestration experience across AKS or Kubernetes and Docker for multi-tenant workloads. Knowledge of ITIL or service-management controls and practical use of service desk or work-management platforms such as SysAid. Experience in education, public sector, health, finance or another data-sensitive sector, including familiarity with UK GDPR and customer-specific change controls. Relevant certification, such as Azure Solutions Architect Expert or DevOps Engineer Expert. TPBN1_UKTJ

TiPJAR exists to make appreciation fair, transparent, and direct, and in joining our team, you’ll play a part in putting tipping back in the hands of the people who earn it and rely on it most. What began as a bold idea has become a global platform changing the daily lives of thousands. We’re doing something no one has done before, and that means we move fast, challenge assumptions, and push through walls that would stop most teams. We’re a values-led, people-first company. We celebrate wins loudly, communicate openly, innovate boldly, and believe success is something we build and share together. We’re looking for an Enterprise Customer Success Manager with a passion for building long‑term client relationships and driving measurable success. You’ll manage a portfolio of high‑value enterprise accounts, deliver an exceptional, partnership‑led customer experience, and work cross‑functionally to ensure our clients get the very best from TiPJAR. This role is all about retention, engagement, and satisfaction, as well as helping to shape the future of the Customer Success function through knowledge sharing, process improvements, and mentoring. You’ll be the strategic partner our enterprise clients rely on; the person who understands their goals, anticipates their needs, and ensures TiPJAR becomes an essential part of how they operate. What You’ll Be Doing Day to Day: • Own the post‑onboarding relationship with assigned enterprise clients, ensuring consistency, value delivery, and long‑term partnership., • Actively manage client goals, platform adoption, and account health to maximise retention and measurable success., • Lead structured account reviews, presenting insights, performance trends, and clear recommendations., • Identify and mitigate risk early by monitoring engagement signals and addressing issues before they escalate., • Develop a deep understanding of each client’s operating model, tipping policies, and success metrics., • Guide clients through legislative changes, platform updates, and operational challenges, ensuring smooth transitions., • Collaborate closely with Product, Tech, and Support to resolve issues, champion client needs, and influence improvements., • Share best practices, playbooks, and learnings to strengthen the Customer Success function., • Contribute to roadmap discussions and cross‑functional initiatives that enhance the end‑to‑end client journey. What You Bring • Proven experience in Customer Success or Account Management, ideally within SaaS, fintech, or hospitality., • Exceptional relationship‑building and communication skills, with confidence engaging senior and executive stakeholders., • Strength in delivering strategic account reviews, translating data into insights and presenting, • recommendations with impact., • Commercial awareness, with the ability to support renewal and expansion conversations through value‑led engagement., • Experience navigating complex, multi‑stakeholder organisations, building trust across, Operations, Finance, HR, and Technology., • Strong CRM proficiency (HubSpot a plus), with the ability to maintain accurate data, track health signals, and manage structured workflows., • A proactive, solutions‑focused mindset, with strong organisational and prioritisation skills., • A collaborative approach, contributing to process improvements, knowledge sharing, and a high‑performing team culture., • Nice to have: Familiarity with hospitality operations or tipping environments. How We Measure Success • Retention and growth of your enterprise portfolio, demonstrated through strong adoption, engagement, and value delivery., • Quality, clarity, and consistency of your client interactions, documentation, and strategic account reviews., • Your ability to anticipate risks early, resolve issues proactively, and maintain strong account health., • Contribution to process improvements, playbooks, and ways of working that strengthen the Customer Success function., • Strength of cross‑functional collaboration, ensuring client needs are championed across Product, Tech, and Support., • Positive feedback from clients and internal stakeholders, reflecting trust, partnership, and professionalism. What We Offer • Competitive salary, • Flexible working options, • Work from anywhere for up to 4 weeks a year, • TiPJAR rewards scheme, • Salary Sacrifice Pension Scheme, • Company socials, • A values-led, supportive team, • A workplace where your ideas matter and your impact is visible Our Values • A Tip Is Earned, Never Expected: We recognise great work openly, fairly, and often., • A Community of Trust and Transparency: We communicate honestly and care about the details., • Tap Into the Passion: We stay curious, take smart risks, and keep improving., • Success is a Shared TiPJAR: We win together, support each other, and share the rewards. Interview Process We keep our process simple, transparent, and human. You’ll meet the people you’ll actually work with, and we’ll give you space to show how you think, communicate, and collaborate. • Initial Conversation (20–30 mins) - A relaxed call to learn more about you, your experience, and what you’re looking for., • Hiring Manager Competency Interview (45 mins) - A deeper conversation about the role, your skills, and how you approach your work., • Task Exercise- A 60 minute, role-relevant task that gives you a feel for the work and helps us understand your thinking., • Final Conversation - A conversation with a Director or Cofounder, giving you the chance to ask questions and get a real sense of what it’s like to work here. We move quickly and communicate openly throughout. No surprises, no long waits, no unnecessary steps Preemployment Screening All offers of employment at TiPJAR are subject to pre-employment checks. This includes a DBS check, employment referencing, and confirmation of your right to work. Employment can only begin once you have demonstrated your legal right to work in the UK, in line with the Immigration, Asylum and Nationality Act 2006. Equal Opportunities TiPJAR is an equal opportunity employer. We welcome applications from everyone, regardless of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are committed to building an inclusive workplace where everyone feels valued and able to thrive. Application Acknowledgement Due to the high volume of applications we receive, we may not be able to contact you individually if you have not been shortlisted. If you do not hear from us within the advertised timeframe, please assume your application has not progressed on this occasion.

Description Location: UK Remote Salary: £36.5k - £46.5k per annum Department: Engineering Reports To: Engineering Manager Direct Reports: 0 Working pattern: Full time, 9am-5.30pm Kooth is on a mission to remove the barriers that prevent people from accessing the mental health support they need. As the UK’s longest-established digital mental health provider, we create welcoming, accessible spaces where young people can access personalised, effective support in a safe and anonymous way. Our early-intervention approach empowers young people aged 10–25 to build resilience, access timely support, and lead fulfilling lives. Today, Kooth’s products are available to over 18 million people across the UK and US, connecting them with qualified counsellors and a range of wellbeing resources when they need support. Our culture is grounded in our values — Alongside You, Flexible, Compassionate, Committed, and Safe — which guide how we support young people, collaborate as a team, and create solutions that meet communities where they are. You’ll be joining at an exciting time as we continue to grow our product-led strategy and expand access to digital mental health support through Soluna, our innovative behavioural health service for young people. About the Role This is a chance to apply your talents to the youth mental health crisis, and to grow as an engineer while you do it. As a Full-Stack Software Engineer I, despite being at the start of your engineering career, you'll be a meaningful contributor to your squad from the start: building features across the whole stack, learning alongside more senior colleagues, and making a real difference to Kooth's product and business goals. It's an exciting time to join: our new platform has been rebuilt from the ground up on modern tech, ready to support many more young people worldwide in 2027, with plenty of interesting problems still to solve together. What you’ll be doing • Designing and building RESTful Node APIs, React frontends and/or React Native mobile apps., • Regularly releasing working software, using trunk-based development, automated test suites, and infrastructure-as-code principles., • Incorporating requirements such as performance, resilience, observability, maintainability, security and accessibility., • Collaborating with other disciplines, building effective working relationships., • With your team, achieving a shared understanding of user needs, Kooth commercial and operational goals., • Deepening knowledge of industry trends and best practices in software engineering, continuous integration, application design & architecture through pair/mob programming and other knowledge sharing approaches., • Shadowing the out-of-hours on-call response rota. Requirements Key Skills • Enthusiasm for software engineering, across the whole stack, • A strong problem-solving attitude and willingness to contribute to technical decisions, • Some knowledge of Javascript or Typescript, and of database technologies such as PostgreSQL and experience in delivering a web or native mobile application, • A quality mindset, understanding what it means to ship maintainable, well-tested code., • Focus on pragmatic delivery, able to take ownership appropriately, • Understanding of the benefits of agile processes, data-informed development, and reliability, • Strong communication skills, builds great colleague relationships across disciplines Nice to have • Web or mobile application development experience using React or React Native, • Experience with rapid application development techniques such as trunk-based development, automated testing at all levels and infrastructure-as-code., • An awareness and curiosity about application design and architecture patterns, • Worked in a cloud native environment like GCP or AWS with Kubernetes Benefits • Generous Annual Leave: Enjoy 28 days of annual leave, in addition to public holidays., • Financial Security: Secure your financial future with our pension contributions., • Health and Well-being: Prioritize your health and well-being with our comprehensive AXA Health Insurance and access to an Employee Assistance Programme (EAP). The EAP offers 24/7 telephone mental health support and access to GP consultations, ensuring your mental and physical health are taken care of., • Life Assurance: Gain peace of mind knowing that you're covered with life assurance, providing up to four times your annual salary to your loved ones in the unfortunate event of your passing., • Flexible Working: Embrace the flexibility of hybrid/remote working, allowing you to create a work-life balance that suits your needs and maximizes your productivity., • Lifestyle Benefits: Participate in the Cycle to Work Scheme, promoting a healthy and eco-friendly lifestyle, and take advantage of our Incapacity Income Protection to safeguard your financial stability in case of unforeseen circumstances. At Kooth, we are committed to fostering an inclusive and diverse workplace that values and embraces the unique contributions of every individual. We believe in equal opportunities for all, regardless of race, colour, religion, gender, gender identity or expression, or sexual orientation. Our dedication to creating a fair and unbiased environment is reflected in all aspects of our recruitment, hiring, and employment practices. We strive to provide a work environment that is free from discrimination, where every employee is treated with respect and dignity. Request for Reasonable Adjustments: We are dedicated to providing reasonable adjustments to applicants and employees with disabilities or individuals who require accommodations to participate in the application process, interviews, or job-related tasks. If you require any reasonable adjustments to ensure your equal participation in our recruitment process, please inform our Human Resources team. Your openness will allow us to work together to provide appropriate accommodations and ensure a fair and accessible application and employment experience for everyone. Kooth plc is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment. This will include a DBS check.

Location Home based with frequent travel across our communities Hours 37.5 hours per week, Monday - Friday 09:00 - 17:30 Basis Permanent Salary Up to £35,000 + car allowance & enhanced benefits package About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 44 communities and our developments are beautifully designed offering stunning community living. About our role This is an exciting, newly created role in which you will report to and support our Customer Wellbeing Manager, you will act as the vital link between high-level welfare strategy and localised site operations.Your core responsibilities will include… Resident Support & Case Management • Act as the first point of contact for individual support needs, managing the independent living inbox and responding to non-priority welfare concerns., • Build trusted relationships with residents and their families, providing clear communication and guidance on independent living transitions., • Mobilise across our portfolio to conduct hands-on welfare checks and provide direct support during sensitive periods. Safety & Compliance • Identify, escalate, and co-ordinate safeguarding concerns in partnership with relevant authorities., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions)., • Provide expert guidance and ‘on-the-day’ support to our Building Community Managers and onsite teams., • Be a point of escalation during the eligibility process and complete assessments where needed. Community Engagement • Champion our Community Engagement strategy including an innovative framework for social, physical, creative, and intellectual activities., • Provide support, training, and resources to onsite teams, assisting with event booking, marketing materials, and fostering a collaborative culture. About you The successful candidate will possess the emotional stamina to handle complex care needs, alongside the organisational skill to manage a diverse regional portfolio. A calm, level-headed approach and a genuine passion for enhancing the lives of older adults are essential. Qualifications & Essential Criteria • NVQ Level 3 or higher in Health and Social Care (Essential), • Formal training in Risk Assessment in Adult Care and Assessment & Eligibility is required., • A valid UK Driving Licence and a genuine willingness to travel across our national portfolio is essential for this field-based role Operational Experience • A proven track record in reactive case management, specifically handling sensitive, urgent, and multifaceted care needs., • Practical experience in identifying and managing safeguarding concerns in strict alignment with Local Authority requirements., • Demonstrable experience in managing complex complaints within a care or independent living environment, ensuring outcomes are both fair and empathetic., • Significant experience acting as the primary welfare link between residents, families, and internal operational teams., • Proven ability to conduct formal assessments and provide documented justification for outcomes., • A background in housing management, older people’s services, or supported housing is highly advantageous. Expertise & Knowledge • A deep understanding of the physiological and psychological challenges facing older adults., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions) to a satisfactory conclusion., • Sound knowledge of current safeguarding legislation and best practices in resident welfare., • Exceptional verbal and written skills, with the ability to communicate effectively with everyone from residents to senior leadership., • The ability to prioritise a diverse regional caseload, ensuring a rapid and effective localised response. Your attributes • The stamina to provide compassionate grief support and navigate high-stress family dynamics with ease., • A calm, level-headed presence when managing urgent welfare issues or sensitive complaints., • A genuine passion for enhancing the lives of older adults and championing the Pegasus brand values. Good to know • Due to the nature of wellbeing support, a flexible approach to working hours is essential to meet the needs of our residents and respond to urgent situations., • As our developments span the breadth of the country, from the North East to the South West, this position demands a high degree of mobility. You should be a confident long-distance driver who genuinely enjoys the variety of supporting different regions in person. Our benefits & rewards We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes: • Enhanced annual leave & holiday buying scheme, • Contributory pension scheme with additional employer contribution,, • Life Assurance, • Two paid volunteering days per annum, • Employee Assistance Programme, • Health Cash Plan & Virtual GP, • Discounted Gym Membership, • Company Discounts Portal, • Refer a friend scheme and access to internal opportunities Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you’ll typically move into a one or two-stage interview process. Whether these meetings happen virtually or in person, we’ll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the role We’re looking for a Staff Product Manager to help shape the next generation of Affirm’s Comms Plat. The opportunity spans two connected areas: (1) Modernizing the platform that powers critical transactional communications across channels; (2) Building shared capabilities that help Affirm create a more coordinated experience across marketing and transactional comms. Together, this work will simplify how teams build and manage communications, strengthen the reliability and scalability of our systems, and help us deliver more relevant and consistent customer experiences. You’ll partner closely with Engineering and teams across Product, Marketing, Ops, Design, Analytics, and Legal and Compliance to set product direction and turn it into capabilities teams can successfully adopt. You’ll navigate complex technical and business tradeoffs, balance near-term needs with longer-term platform investments, and help determine where Affirm should build capabilities directly versus work with third-party partners. What you'll do Set product strategy and roadmap for Comms Plat, connecting customer needs, business priorities, and technical opportunities. Help modernize Affirm’s comms infrastructure and build shared capabilities that support more consistent experiences across transactional and marketing comms. Lead complex platform initiatives from strategy through launch and adoption, working closely with Engineering and cross-functional partners. Build strong relationships across Affirm so communications needs for new products, markets, and customer journeys are understood early and reflected in platform plans. Shape channel, platform, and partner strategy, including thoughtful build-versus-buy decisions across the communications ecosystem. Make clear tradeoffs across customer experience, reliability, scalability, cost, regulatory requirements, and speed. Define meaningful measures of success and use customer, product, operational, and business signals to guide priorities and investment. What we look for 8+ years of product management experience, or equivalent experience, with a track record of leading complex products or platforms. Experience building platform or other technically complex products. Comms or messaging experience is helpful, but not required. Strong product judgment and the ability to turn complex, ambiguous problems into a clear strategy and actionable roadmap. Technical fluency and comfort partnering deeply with Engineering on architecture, reliability, scalability, and platform tradeoffs. A track record of taking products beyond launch and driving adoption across multiple teams or customer groups. Strong cross-functional influence and the ability to build alignment across teams with different priorities and constraints. Strong analytical and business judgment, including the ability to weigh customer impact, operating complexity, cost, and risk when making decisions. Clear written and verbal communication skills, with the ability to make complex topics understandable and bring stakeholders along in the decision-making process. A customer-first mindset and the ability to stay focused on the experience the platform ultimately creates, even when working deep in infrastructure. Comfort operating with ambiguity, using judgment and available information to move work forward while adapting as you learn. This is a remote-first position based in the UK with the option to work from our London office for candidates who prefer an office environment. Compensation & Benefits Base Pay Grade: P Equity Grade: UK 7 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure based on a variety of factors, including location, experience, and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness, and tech spending, and benefits including 100% subsidized medical coverage, dental, and vision for you and your dependents. In addition, employees may be eligible for equity rewards offered by Affirm Holdings, Inc. GBR base pay range per year: £142,000 - 190,000 Location: Remote UK #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: • Health coverage at no cost: We cover 100% of premiums for employees and their dependents., • Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you., • Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to., • Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's _ and consent to the use of your personal information as described.

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to_and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to _, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio’s next Senior Software Engineer. About the job This position is needed to deliver the best-in-class Twilio SDK experience for our customers. Twilio’s SDK engineering team builds robust, powerful SDKs and a GraphQL layer to enable developers build their own Contact Center UIs and real-time AI Contact Center products. Many other teams rely on integrating and exposing their services via the Unified SDK layer to deliver their advanced features to our customers. The position is especially critical in supporting Twilio’s expansion and will be central to creating a core product that provides leverage to all of Twilio’s Flex Contact Center and engineering teams! Responsibilities In this role, you’ll: • Design, build, and maintain large-scale backend services with a focus on reliability, availability, scalability, and performance., • Lead technical design efforts and ensure architecture decisions are well-documented and future-proof., • Collaborate closely with senior engineers, product managers, and cross-functional stakeholders., • Champion high-quality engineering practices, including automated testing, maintainable code, and thorough documentation., • Own and continuously improve Twilio’s developer experience for SDK customers., • Support customers by troubleshooting issues and promoting backend and SDK best practices., • Contribute to operational excellence by maintaining a high reliability bar and participating in incident response and system improvements. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • Bachelor’s/Master’s in Computer Science, Engineering, or related field., • 5+ years of experience building and operating cloud-scale backend systems., • Strong programming skills in backend languages such as Java or Scala., • Experience authoring technical specifications and delivering end-to-end system designs., • Strong fundamentals in concurrency and distributed systems., • Experience working with AWS or other cloud platforms at scale., • Proven ability to maintain a high operational excellence bar and mentor junior engineers on reliability and maintainability., • Strong communication skills and the ability to thrive in collaborative, fast-moving teams. Desired: • Excellent problem-solving and critical thinking skills., • Any prior experience building SDKs and GraphQL BFF layer is an added advantage., • Ability to establish backend engineering guidelines and represent the team within the broader Twilio engineering organization., • Passion for delivering high-quality products and continuously learning new technologies., • Strong sense of ownership and accountability., • Comfortable navigating ambiguity and driving clarity in evolving environments. Location This role will be remote and based in the UK Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call . Additionally, we empower employees to build by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, _ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location The senior Full-Stack Engineer will be an integral part of our Engineering teams in EMEA.This role is based remotely as a full-time employee in the UK, Ireland, Estonia, the Netherlands, Sweden and Israel. We are also open to contractors in Eastern Europe and Portugal. Who We Are DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production. Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency. With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide. The Opportunity AI is the fastest-growing line on our customers' cloud bills - and the hardest one to see. Model APIs, managed inference, GPUs, and a growing fleet of agentic coding tools each report spend differently, and most teams still can't answer the basic questions: what are we spending, on which workloads, for which teams, and is it worth it. Our AI cost visibility product, part of DoiT Cloud Intelligence, exists to answer them. We're hiring a Senior Full-Stack Engineer into our R&D team to own this product end-to-end - from the Go services that ingest and model AI spend, through the APIs that expose it, to the React interfaces where FinOps practitioners and platform engineers make decisions. This is a young product in a category being defined right now. You'll shape how it works, not just implement someone else's spec, and there is a short line from your work to what customers see. You'll work AI-augmented from day one. We expect you to use AI across your whole workflow - not as an occasional autocomplete - and to have real opinions about where it earns its place and where it doesn't. Responsibilities • Owning features end-to-end. This is the core of the role. Take a problem from understanding the customer's pain, through design and implementation, to release, monitoring and iteration. You define what done looks like and you own the outcome - reliability, user experience and measurable impact included. Propose the work you think should happen; you're not here to wait for a spec., • Knowing the product and the domain. Understand how AI spend actually works - token and model pricing, inference and GPU economics, how usage rolls up to teams and initiatives - and how FinOps practitioners reason about it. You should be able to explain why a feature matters to a customer as clearly as how it's built, and bring that judgement into every design decision., • Working AI-augmented. Use AI daily across the full span of your work - exploring the codebase and unfamiliar vendor APIs, prototyping approaches, generating and reviewing code, debugging, writing tests and producing documentation. Push on what agentic tooling can do for this codebase, and bring judgement about where AI raises velocity and where a human still has to hold the quality bar., • Full-stack delivery. Design, build and scale backend services in Go and product experiences in TypeScript and React. Turn large volumes of cost and usage data into interfaces that make the answer obvious - clear, fast and trustworthy enough to base financial decisions on., • API-first. Build capabilities so they're fully available through APIs, not just the UI. Both humans and agents should be able to drive the platform. Raising the bar. As a senior engineer, set the standard for the team: thoughtful design reviews, guard-rails that let customers succeed, and engineering practices that let us move fast without breaking trust. Mentor peers and share what you learn. Qualifications • 7+ years of professional software engineering experience, including multi-tenant SaaS products, with a track record of owning features or products end-to-end in production, • Strong Go for backend services - APIs, data processing, and the operational realities of running them, • Strong TypeScript and modern React, with a good eye for how data should be presented, • Comfortable across the stack. You may lean backend or lean frontend, but you can own a feature from the data model through to the interface, • Experience building on public cloud (GCP preferred; AWS or Azure), and working proficiency in SQL against an analytical store such as BigQuery, • Product-oriented thinking - you care as much about why you're building something and whether it works for users as you do about how it's built, • AI-augmented working style - you already use AI tools across your engineering workflow and can talk concretely about what you've got out of them, and where they fell short, • Strong knowledge of software engineering practices, design patterns and architectural principles, and the ability to set direction for others, • Comfortable with ambiguity in a fast-moving market - you can figure out the right problem to solve, not just the right solution, • Excellent communication skills in English, both written and verbal Self-organized, goal-oriented and self-motivated; confident, thorough and tenacious Bonus Points • Knowledge of FinOps and FinOps products would be a strong plus., • BA/BS degree or equivalent practical experience., • Demonstrating a portfolio of what you've built in your career so far Are you a Do'er? Be your truest self. Work on your terms. Make a difference. We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally. What does being a Do'er mean? We're all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our _. Sounds too good to be true? Check out our _. We thought so too, but we're here and happy we hit that 'apply' button. Full-time employee benefits include: • Unlimited Vacation, • Flexible Working Options, • Health Insurance, • Parental Leave, • Employee Stock Option Plan, • Home Office Allowance, • Professional Development Stipend, • Peer Recognition Program Many Do'ers, One Team DoiT unites as Many Do'ers, One Team, where diversity is more than a goal-it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success. #LI-Remote