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Retail & Hospitality Manager The Secret Truffletier Woolmer Green, Hertfordshire Since 1911, The Secret Truffletier has crafted exceptional Swiss chocolate with passion, heritage and precision. From our boutique home in Woolmer Green, we offer luxury chocolate experiences, elegant Afternoon Teas, artisan coffee and beautifully curated gifts. As our business continues to grow, we are seeking an exceptional Boutique Hospitality Manager to lead our shop, café and chocolate experience operations. This is not a standard café management role. This is a leadership position within a destination experience business . The Role of Retail & Hospitality Manager You will be responsible for the daily operation, team leadership and guest experience across our boutique café, shop and chocolate experiences. You will lead a team of 9 (including weekend & seasonal staff) and ensure that every guest interaction reflects the quality, warmth and refinement of The Secret Truffletier brand. Key Responsibilities Guest Experience & Standards Lead from the front as a host and brand ambassador Deliver exceptional service across café, retail and experiences Oversee Afternoon Teas, chocolate workshops and fondue experiences Ensure every guest journey feels personal, indulgent and memorable Team Leadership Manage, train and motivate staff Lead weekend operations (our busiest and most important trading period) Set clear expectations for service, presentation and behaviour Create a positive, professional and high-performing culture Operations Oversee daily opening/closing procedures Resos management, responding to customers email & phone Updating Shopify with products and pricings and barcodes. Manage rotas, staffing levels and holiday planning Ensure compliance with food hygiene and safety standards Maintain exceptional cleanliness and organisation throughout Commercial Performance Drive sales across retail, café and experiences Maximise bookings for workshops and Afternoon Teas Monitor stock levels, ordering and wastage control Support visual merchandising and product presentation Brand & Environment Maintain a luxury boutique feel at all times Ensure displays, packaging and presentation meet brand standards Continuously look for ways to elevate the customer experience Who Were Looking For This role suits someone who combines hospitality leadership with natural hosting ability . You are: A confident leader who enjoys developing a team Highly organised with strong operational control Passionate about delivering premium customer experiences Detail-focused with high personal standards Calm under pressure, especially during busy weekends Commercially aware and motivated to grow the business Essential Experience Previous management experience in café, hospitality or retail Strong leadership and team management skills Experience delivering high-quality customer service Weekend availability (FridaySunday essential) Desirable Experience in premium or boutique environments Events, experiences or hospitality-led retail background Interest in chocolate, coffee or artisan food Hours 40 hours per week 5 days out of 7 (weekends essential) TPBN1_UKCT

Deputy Retail & Hospitality Manager The Secret Truffletier Woolmer Green, Hertfordshire Since 1911, The Secret Truffletier has crafted exceptional Swiss chocolate with passion, heritage and precision. From our boutique home in Woolmer Green, we offer luxury chocolate experiences, elegant Afternoon Teas, artisan coffee and beautifully curated gifts. As our business continues to grow, we are seeking a hands-on Deputy Retail & Hospitality Manager to support the leadership of our boutique café, shop and chocolate experience operations. This is not simply a supervisor role. This is a key support leadership position within a destination experience business. The Role of Deputy Retail & Hospitality Manager You will work closely with the Retail & Hospitality Manager to ensure the seamless day-to-day running of the boutique. You will act as the second-in-command , leading shifts, supporting the team, and stepping into full management responsibility in the Managers absence. You will play a critical role in maintaining standards, delivering exceptional guest experiences, and supporting commercial performance. Key Responsibilities Guest Experience & Standards Lead shifts as a host and brand ambassador Deliver exceptional service across café, retail and experiences Support the delivery of Afternoon Teas, chocolate workshops and fondue experiences Ensure every guest interaction reflects warmth, quality and attention to detail Handle customer queries and resolve issues professionally Team Support & Leadership Support training and onboarding of staff Lead by example in service, presentation and attitude Supervise team performance during busy periods, especially weekends Provide feedback to the Manager on team development and performance Help maintain a positive, motivated and professional team environment Operations Take responsibility for opening and closing procedures when required Assist with rota implementation and daily staffing adjustments Manage reservations, emails and phone enquiries Support Shopify updates (products, pricing, barcodes) Ensure food hygiene, safety and cleanliness standards are consistently met Maintain organisation across café, retail and experience areas Commercial Support Drive sales through excellent service and product knowledge Upsell retail products, experiences and Afternoon Teas Support stock control, replenishment and waste reduction Assist with visual merchandising and product displays Monitor daily performance and report insights to the Manager Brand & Environment Uphold the luxury boutique feel at all times Ensure displays, packaging and presentation meet brand standards Maintain attention to detail across all customer-facing areas Support continuous improvement of the guest experience Who Were Looking For This role is ideal for someone ready to step up into management or currently working as a strong supervisor or assistant manager. You are: A natural team leader who enjoys supporting others Highly organised and proactive Passionate about delivering premium customer experiences Detail-oriented with high personal standards Confident taking responsibility in a fast-paced environment Calm and solutions-focused under pressure Essential Experience Previous experience in hospitality, café or retail environments Experience in a supervisory or senior team member role Strong customer service skills Ability to lead shifts and manage a team Weekend availability (FridaySunday essential) Desirable Experience in premium or boutique environments Exposure to events, experiences or hospitality-led retail Interest in chocolate, coffee or artisan food Hours 40 hours per week 5 days out of 7 (weekends essential) TPBN1_UKCT

UK Sales Manager - Luxury Packaging (Rigid Box). Develop and implement sales strategies to achieve business goals. Set short-term and long-term sales targets.

Monday-Friday (9:00am-5:00pm)Sector: Design & Manufacturing (Packaging Solutions)Unpack a rewarding sales career with Macfarlane Packaging At Macfarlane Packaging, we're in the bus. Field Sales Executive - Wiltshire RegionJoin a market leader and drive your sales career forwardSalary: £40,000-£45,

A market-leading company in luxury packaging seeks a Sales Account Manager to join its team in West Yorkshire. The ideal candidate will have experience in the print, packaging, or paper sectors and a proven ability to resolve conflicts while providing excellent customer service. The role requires oc

A leading packaging solutions provider is seeking an Account Manager to join their sales team in Surrey, UK. The role requires a self-starter with at least 2 years of sales experience, ideally in the packaging industry. Responsibilities include developing new business strategies, managing sales acti

As a leading company in packaging production and sales, we specialize in carton, flexible, and label production. Packaging Regional Sales Manager for UK & Ireland. Packaging Regional Sales Manager (UK & Ireland).

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Luxury packaging sales, print or creative print solutions, POS / branded packaging, creative agency sales, promotional packaging. New Business Sales – Luxury Print & Packaging. I’m partnering with a well-established luxury print and packaging specialist with over 45 years of craftsmanship and ex

A leading independent supplier of packaging solutions is seeking a Conventional Corrugated Sales Executive to cover the Midlands area. Candidates should have expertise in conventional corrugated packaging and solid communication skills.

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A leading print group in the UK is seeking a Sales Manager to lead its established team. The ideal candidate will have experience in the printing sector, strong communication and business skills, and a proven track record in achieving sales targets.

A leading packaging solutions company based in the United Kingdom is looking for a Sales Account Manager to drive sales across the UK and Ireland.

Job Title: Flexible Packaging Sales Manager/General Manager. Being the largest recruitment company in print, packaging and paper we receive new vacancies on a daily basis. A fabulous opportunity for someone who is currently in sales to move up to………….

International Sales & Key Account Manager – Packaging Materials - WhatYou'llbeDoingEachDay:. International Sales & Key Account Manager – Packaging Materials - The Skills You'll Need to Succeed:. Your New Job Title: International Sales & Key Account Manager – Packaging Materials.

A leading flexible packaging company in the United Kingdom is seeking an Area Sales Manager to enhance sales and develop new opportunities in the luxury packaging sector. Successful candidates will have recent experience in print, packaging, or paper sectors and a passion for understanding client ne

A leading packaging company is seeking a Packaging Regional Sales Manager for the UK & Ireland, responsible for developing sales strategies and managing a team. The ideal candidate will have at least 5 years of experience in sales and management within packaging or related industries, with strong re

The ideal candidate will have a strong background in consultative sales within the packaging industry and the ability to work autonomously. A leading recruitment agency is seeking a Regional Sales Manager to cover various locations in the UK.

A leading packaging solutions company is looking for a dynamic Regional Sales Manager FFS in the United Kingdom. The ideal candidate will have a strong sales history, CRM proficiency, and be willing to travel extensively (50%+).

A leading design and manufacturing services provider is seeking a Luxury Packaging Sales Manager to drive new business and build relationships with clients in sectors like Fashion and Retail. The ideal candidate has at least 5 years of sales experience in packaging manufacturing.

A leading packaging solutions provider is seeking an experienced Sales Manager to drive market share across the UK for innovative packaging machinery. This field-based role requires a minimum of 5 years in technical sales, a strong consultative approach, and the ability to build long-term relationsh

A leading recruitment agency is seeking a Sales Manager to oversee and inspire the sales and account management team. You will be responsible for mentoring your team, setting sales objectives, and driving performance to achieve sales goals. The successful candidate will demonstrate excellent people

A leading packaging solutions provider is seeking a dynamic Regional Sales Manager to drive sales growth in the United Kingdom. The ideal candidate will have a strong sales track record and exceptional CRM skills.

A leading recruitment agency is seeking a Field Sales Executive to sell printed packaging into the Food, Pharma, and Industrial markets. The ideal candidate will be passionate about selling and experienced in B2B sales, focusing on both existing accounts and lead generation. Candidates with experien

A recruitment agency is seeking a Regional Sales Manager to develop and execute the sales strategy in London. The ideal candidate will have over 5 years of B2B sales experience, especially in the packaging sector, with strong negotiation and communication skills. Responsibilities include managing cl

A leading packaging solutions provider is seeking a candidate to manage and grow an existing client portfolio and generate new business in the UK market. The ideal candidate should have strong knowledge in various print processes and a track record of successful sales in the FMCG sector. This is a h

A recruitment agency is looking for a Regional Sales Manager in London to develop and execute a sales strategy within the food packaging sector. The ideal candidate will have over 5 years of B2B sales experience, with a strong understanding of the UK packaging market, and proven success in achieving

This role involves maximizing sales from multi-million existing accounts and requires a proven track record in Packaging Film Sales. A leading packaging company in the UK is seeking a Senior Sales Manager to drive business development. Responsibilities include creating sales plans, building strong c

Job Title: Luxury Packaging Sales Executive. We have an exciting opportunity for a high‑calibre sales person with a wealth of experience in high‑end bespoke and creative packaging solutions to join a market‑leading organisation. Our client operates internationally, supplying inspirational crea

IDM supplies high-quality print, packaging, and retail collateral to brands and agencies worldwide. Specialising in litho, foiling, embossing, silkscreen, packaging, fulfilment, and creative services. We are looking for a creative savvy, sales developer to help drive new business and manage projects

Board level, account management and all levels of sales vacancies – our divisional heads will then email your CV internally to the consultant who specialises in your exact sector, for example a category of packaging is cartons, a category of print is print management, in fact we have over 30 speci

Business Development background in either Carton Manufacturing Sales or traditional Contract Packaging Sales. Work closely with the Sales Director and the team to achieve sales targets. We ask that you only apply for any of our vacancies if you are resident in the UK and you work / have recently wor

A global packaging solutions provider is looking for a dynamic Regional Sales Manager to drive growth in the United Kingdom. The ideal candidate should demonstrate a successful sales track record and be proficient in using CRM systems.

A leading packaging solutions company in the United Kingdom is seeking a Senior Sales Executive to join their team. The ideal candidate will have proven experience in providing packaging solutions to large brands and will be responsible for identifying business opportunities, establishing relationsh

A leading packaging solutions company is seeking a Field Sales Executive based in Chatteris, Cambridgeshire. This role involves driving sales for bespoke packaging solutions within a defined territory. The successful candidate will have at least two years of field-based sales experience, strong pres

Are you a senior sales leader with a passion for premium packaging and a proven ability to drive commercial growth?. Job Title: Sales Director – Premium Packaging. Work closely with production and design teams to deliver tailored, high‑end cartonboard packaging solutions that meet the exacting s

With our full range of packaging solutions and long‑term partnership and service, we help customers achieve operational excellence today while building the future of packaging together. Experience in capital equipment and/or packaging sales preferred. As part of the privately held Barry Wehmiller

They are looking for an innovative and creatively minded Sales Manager to promote their bespoke luxury packaging solutions in Fashion, Retail, Music, Multi-Media, Electronics and other luxury packaging users. Candidates must have a minimum of 5 years’ sales experience within a print production and

UK Sales Manager - Luxury Packaging (Rigid Box). Develop and implement sales strategies to achieve business goals. Set short-term and long-term sales targets.

Sales Representative: From any sector of Packaging. Job Title: Sales Representative: From any sector of Packaging. This is a superb opportunity for a Sales Professional from any industry sector to come on board and enter the fast paced and burgeoning world of Packaging.

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Proven sales background in the flexible packaging industry is essential. Field Sales Executive – Flexible Packaging. Job Title: Field Sales Executive – Flexible Packaging.

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

A leading packaging solutions firm is seeking a Field Sales Executive to promote and sell their flexible packaging products across the UK. Candidates must have a proven sales background in the flexible packaging industry and excellent communication skills.

A packaging company in the West Midlands is seeking a Corrugated Packaging Sales Executive to create new business opportunities for cardboard boxes. The ideal candidate will have experience in the print or packaging sectors and a passion for the industry.