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At Grandir UK, we are seeking a Service Desk Technician to join our growing internal IT team. This role is ideal for someone passionate about delivering excellent technical support and eager to grow within a supportive and dynamic environment. Reporting to the Service Desk Team Leader, you will be responsible for providing first and second-line support to our nursery sites and central teams, ensuring swift resolution of incidents and service requests while maintaining high levels of customer satisfaction. Core Working Hours: Monday to Friday - 8:30am – 5:30pm Role Type: Hybrid, with the opportunity to work from home up to 2 days per week. The purpose of the role To provide responsive and effective technical support across the organisation, ensuring end users receive timely assistance and a positive IT experience. What you will be doing • Responding to and resolving incidents and service requests via phone, email, and our ticketing system., • Escalating complex issues to the EUC Analyst or Infrastructure & Support Engineer as appropriate., • Provisioning and configuring devices for new starters and replacements., • Supporting end users with hardware, software, and connectivity issues., • Maintaining accurate records and documentation of support activities., • Assisting with onboarding of new technologies and systems., • Contributing to the development and upkeep of our internal documentation platform., • Monitoring ticket queues and ensuring SLAs and KPIs are met., • Providing feedback and suggestions for service improvements., • Supporting the wider IT team during project rollouts and site visits. What we are looking for You’ll be a proactive and customer-focused technician with a solid foundation in IT support. You’ll be comfortable handling a range of technical issues and communicating clearly with non-technical users. A willingness to learn and grow within the team is essential. Essential qualifications & skills • At least 1 year of experience in a technical support or service desk role., • Strong troubleshooting skills across Windows devices, Microsoft 365, and common business applications., • Excellent communication and customer service skills., • Ability to manage and prioritise a dynamic workload., • Experience using remote management tools and ticketing systems., • Attention to detail and a methodical approach to problem-solving., • Able to successfully pass an enhanced DBS check. Desirable qualifications & skills • Experience supporting multi-site organisations., • Familiarity with device provisioning tools (e.g. Intune, Autopilot)., • Exposure to networking fundamentals and basic infrastructure support., • Relevant certifications (e.g. CompTIA A+, Microsoft 365 Fundamentals)., • Degree or diploma in a relevant subject. Join us and enjoy a host of attractive benefits including: • Holiday 23 days plus bank holidays (3 days must be reserved for Christmas shut down)., • Generous discount on childcare., • ‘Wellbeing Day’ – an extra day off each year, just for you, outside of your holiday allowance., • Private Medical Insurance: Bupa or equivalent., • 24/7 remote GP appointments., • Healthcare cash plan - Claim cash back on medical procedures such as dental care and physiotherapy., • Death in service policy., • Employee Assistance Programme (EAP)., • Recommend friends and family to work for us and be rewarded with a cash bonus., • Access to an employee benefits portal, which includes discounts at 100’s of online high street stores, turning points into cash., • 'May I say thank you' for the month of May to appreciate the hard work and dedication of staff teams., • Working for a business that has received 'Great Place To Work' certification, putting people at the core of what we do, reflecting our commitment to creating a positive and thriving environment for our employees. This accreditation aligns with our overarching mission to deliver high-quality childcare and education, fostering the growth of children into happy, smart, and healthy individuals. Placing children and families at the core of our efforts, we acknowledge that our dedicated teams play a pivotal role in delivering exceptional education and care. Grandir UK is committed to safeguarding and promoting the welfare of children and young people and an enhanced DBS check will be required for this role. We are an equal opportunity employer and select staff on merit, irrespective of age, disability, gender reassignment, marriage & civil partnership, race, sex, sexual orientation, religion or belief.

Manufacturing Manager Location: Basingstoke Salary: £40,000£45,000 (depending on experience) Are you an experienced manufacturing leader looking to take the next step in your career? Were seeking a highly driven Manufacturing Manager to oversee day-to-day production operations and lead a dedicated team in a fast-paced, quality focused environment. The Role As Manufacturing Manager, you will play a key role in ensuring smooth operational performance across the production floor. You will optimise processes for efficiency, quality, and delivery, while fostering a culture of continuous improvement. This role will see you collaborating with multiple internal teams to ensure seamless workflow and consistent achievement of KPIs. Key Responsibilities of the Manufacturing Manager Manage daily manufacturing operations to ensure efficiency, quality, and on time delivery. Lead, motivate, and develop the Production Leadership Team and Production Operators. Oversee departmental KPIs including Health & Safety, Quality, Attendance, Efficiency, and Lead Times. Conduct root-cause analysis and implement corrective actions where targets are not met. Ensure compliance with Health & Safety standards and conduct incident investigations. Maintain and improve Standard Operating Procedures and Safe Systems of Work. Skills & Experience Required Proven experience in leading and mobilising teams within a manufacturing environment. Strong understanding of lean processes and continuous improvement techniques. Broad exposure to engineering or mechanical principles. Confident, visible shopfloor leadership style. Strong communicator able to influence and build relationships across departments. Highly organised, resilient, and able to thrive under pressure. Track record of delivering on commitments within a fast paced, dynamic operation. If you're a motivated manufacturing leader ready to take the next step in your career, wed love to hear from you. Please press APPLY NOW or contact Charlie at Orion Electrotech. Please note: Due to high application volumes, if you haven't heard from us within 5 working days, please assume your application has not been successful. Visit our website for more opportunities. INDMAN TPBN1_UKTJ

What Are We Looking For? Due to continued growth, we are looking for an Operative to join our Filtration division servicing projects across the UK. We are looking for multi-skilled teams/individuals who are competent in key activities such as refurbishments, water mains, drainage, basic shuttering, concreting, plant operation, earthworks, and landscaping tasks. Please note this position will require flexibility on working location, with accommodation provided by RSE. Some of Your Key Duties Include: Filter Refurbishment. Inspect equipment and identify faulty components. Changing filter nozzles. Breaking out concrete floors. Concrete repairs. Confined space entry work. Washing down filters. Maintain accurate daily records for activities on site and hours worked. Carry out all other tasks as requested within the post holders appropriate skill set and assist other disciplines when required. What Do You Need? Relevant experience (or equivalent) in filter refurbishment and specifically. CSCS Operative. EUSR Water Hygiene Card (preferred). CP2 Confined Space. Good knowledge of health and safety rules. Can follow instructions as part of a team. Full UK driving licence. Who Are We? RSE is a trusted clean water technology company, developing market leading products and solutions for purifying drinking water, recycling wastewater and cleaning water in industrial processes. We are disrupting the water sector, delivering water treatment products, technologies, and services to clients across the UK. RSE provides offsite modular build solutions using a low-carbon approach compared to traditional construction methods and our unique offering to the market focuses on innovation, efficiency, and excellence. Established in 1982, RSE has grown into one of the most prominent MEICA engineering businesses in the UK water industry. We have created a complete in-house and full-service capability from project inception through to design, fabrication, and delivery by means of installation and commissioning. We additionally have one of the largest servicing and maintenance teams in the market, to ensure were on hand for all our clients needs. Our service offering presents industry-leading innovative solutions and our dedicated staff play a key role in delivering our sustainability and wider business goals. With over 2000 staff across our group of companies, our strategic ambition will see the business continue to grow as we expand our operations and diversify our products. One of RSEs key focuses is driving servant leadership and giving our people the opportunity and responsibility to take an entrepreneurial approach in their career development. What RSE Offer To build successful teams and drive the level of quality that RSE is renowned for, we know we need the best people in the industry. Not only do we require the relevant skillsets, but we also need people with the right attitude and mentality to thrive and grow in an innovative and fast-paced environment. At RSE, youll be given every opportunity to set the path of your own career through our Business Streams and work within dynamic teams that will require you to rise to the challenge of working for a market leader. Industry-leading salary based on your experience. Private Healthcare (Personal). A flexible career development path, with no restrictions on where your career can go. Holiday Allowance of 31 days per year, rising to 33 days per year after 2 years service. Holiday Buy / Sell Scheme Company Pension Scheme Cycle to Work Discounted National Gym Membership Professional Fees Paid Employee Discount Platform Access to our network of health professionals including mental health champions and Occupational Health Nurse. In a flourishing sector where there are vast career opportunities available, we believe by leading transformation in the industry our offering to the market means our people have the space to thrive. If youre interested in a career with a company that will harness your skills and provide you with the support to create your own future within the water industry, apply now. TPBN1_UKTJ