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Support Worker Location: Matson, Gloucester Rate: £12.36 per hour Permanent | Full-time | 37.5 hours per week (rota-based) Please note: We are unable to consider Skilled Worker or Student Visa applicants Applicant will need to hold a minimun of 12 months valid right to work in the UK ‘Extraordinary Days, Every Day’ At CareTech, we are committed to delivering Extraordinary Days, Every Day through high-quality, person-centred care. Our focus is on empowering independence, building confidence and life skills, and supporting people to live fulfilling lives in environments that best suit their needs. We are recruiting Support Workers to join our service in Matson, Gloucester, supporting adults with learning disabilities, autism, and mental health needs. Whether you’re new to care or experienced, this is an opportunity to build a rewarding, long-term career - any truly make a difference! About the Service – Matson House Located in Gloucester, Matson House is a 13 bedded residential care home set in beautiful grounds with on-site access to Selwyn Day Centre, which provides care and support for people with learning disabilities, autistic spectrum disorder and challenging behaviours who enjoy a wide range of acitivies from drives, day trips, meals out and music. Service User Interests The people we support enjoy a wide range of activities, and Support Workers play a vital role in enabling these experiences, including: • Arts and crafts, • Days out such as Theme Parks, Meals out, Social activities, Christmas markets etc., • Holidays and short breaks, • Walks in the local park and community You will: • Deliver person-centred support in line with individual support plans, • Assist with daily living skills and personal care where required, • Promote independence, dignity, and wellbeing, • Support activities, appointments, and community access, • Maintain accurate records and work effectively as part of a team We’re seeking people who are caring, patient, and respectful, with a positive and resilient approach. You should be confident working independently and within a team, have good communication skills, basic IT and written abilities, and be flexible and reliable. No previous experience? No problem! If you have the passion, we’ll provide full training and a structured induction programme. Requirements • Willingness to work towards Level 2 in Health and Social Care, • Ability to work unsociable hours on a rota basis, • Drivers desirable, • Recommend A Friend Bonus, • Up to 28 Days Holiday, inclusive of Bank Holidays, • Free DBS Check, • Blue Light Card, • Stakeholder Pension, • Free Employee Assistance Programme, • Annual Employee Awards Evening, • Employee Recognition Schemes, • Ongoing training with clear career progression opportunities, including access to qualifications up to degree level, • Friendly, • Positive, • Innovative, • Empowering About CareTech CareTech Community Services Ltd, established in 1994, is one of the largest providers of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for vulnerable people to live in community settings. We support people to take control of their lives – this could be finding employment, having an active social life, learning new skills or building self-confidence.CareTech Community Services are proud to inform you that they are a Disability Confident Leader. Due to the high volume of applications, only shortlisted candidates will be contacted within 7–10 days. Some roles may require male or female employees only, where this is a genuine occupational requirement in accordance with the Equality Act 2010. Strictly no agencies Gloucester - Support Worker [SYS-23542]

Room Leader Zero2Five are proud to be supporting a family-friendly day nursery in Gloucester as they welcome a motivated Room Leader. You’ll be joining a welcoming, knowledgeable team who work collaboratively to create a nurturing, child-centred environment where every child is celebrated. Requirements: • A minimum Level 3 qualification in Early Years or Childcare (such as CACHE, NVQ, BTEC or an equivalent).• Paediatric First Aid certification, or a willingness to undertake this as part of the role.• A confident and consistent understanding of safeguarding and child protection policies and procedures.• Strong knowledge of the EYFS framework and child development, with the ability to contribute to planning, observations and assessments.• Previous experience supporting or mentoring colleagues, or a genuine desire to develop leadership skills within a Room Leader position.• A warm, professional and nurturing approach, acting as a positive role model for both children and team members. Key Responsibilities: • Deliver high-quality learning, development and care for children from birth to five years.• Carry out duties and responsibilities as delegated by the Nursery Management team.• Support the maintenance of a safe, secure and welcoming environment for children, staff and visitors.• Build strong, effective partnerships with parents, encouraging their active involvement in their child’s learning and development.• Provide a consistently safe, caring and stimulating educational environment, both indoors and outdoors.• Plan and deliver a play-based EYFS curriculum that supports each child’s individual development and progress towards early learning goals.• Fulfil the role of Key Person effectively, developing positive, trusting relationships with children and their families.• Work in partnership with parents, carers and relevant professionals to achieve the best possible outcomes for children and families.• Ensure all observations, assessments and developmental records are accurate, up to date and completed to a high standard, offering guidance to colleagues where required.• Maintain accurate documentation, including daily registers, accident and incident records, risk assessments and all other required paperwork.• Ensure the nursery remains fully compliant with Ofsted requirements at all times.• Adhere to all nursery policies and procedures, including safeguarding and child protection, responding appropriately to incidents, complaints, accidents and emergencies.• Work collaboratively with colleagues and local professionals to support children’s learning and wellbeing.• Undertake designated responsibilities and any other reasonable duties as directed by senior management, in line with the setting’s aims and objectives. The successful candidate will receive a competitive salary, ongoing in-house training and clear pathways for career progression. You’ll be working in a well-resourced, high-quality setting, supported by a friendly and encouraging team. If this role sounds right for you, please apply online or send your most recent CV to

Local Government - Interim Head of Finance - 6 months Interim Head of Finance – Local Government Location: GloucesterContract: Interim (cover during permanent recruitment process)Team: 15 Finance ProfessionalsStart: ASAP My client is seeking an experienced and forward‑thinking Interim Head of Finance to lead our finance function during a period of transformation and while we recruit to the permanent post. This is a critical leadership role, overseeing a high‑performing team of 15 and ensuring the delivery of accurate, timely financial reporting, effective financial controls, and strategic financial support across the organisation. Key Responsibilities • Provide strong leadership and direction to the Finance team, maintaining high standards of performance, service delivery, and professional development., • Oversee financial management, budgeting, forecasting, and statutory reporting., • Responcibility for Business partnering and commercial finance team, • Drive positive change within the finance function, supporting ongoing improvement projects and modernising ways of working., • Act as a trusted business partner to senior leadership, supporting decision‑making with clear financial insight., • Ensure robust governance, compliance, and stewardship of public funds., • Be a fully qualified accountant (CIMA, ACCA, ACA or equivalent)., • Have demonstrable senior finance leadership experience, ideally within the public sector, policing, emergency services, or complex multi‑stakeholder environments., • Be confident leading change, improving processes, and embedding best practice. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. # 4765095

Job Description Position: Electrical Design Engineer Department: Controls / Electrical Engineering Responsible to: Controls System Manager Location: Gloucester / On-site (with occasional travel) About TBS Engineering TBS Engineering is a global leader in automated battery assembly and manufacturing equipment. Our people are at the heart of everything we do, and we are committed to creating a workplace where individuals can thrive, grow, and make a real impact. The Role As an Electrical Design Engineer at TBS Engineering, you will be responsible for the electrical design of a wide range of standard and special-purpose machines for the lead-acid battery industry. You will take technical ownership of assigned projects, working closely with mechanical, software, manufacturing, and operations teams to deliver robust, compliant, and cost-effective electrical designs. This role offers the opportunity to take technical leadership, contribute to complex automation projects, and play a key role in delivering innovative engineering solutions to global customers. Key Responsibilities • Lead the electrical design of standard and special-purpose machinery, including lead casting machines, plate feeders and stackers, battery assembly and test machines, and robotic automation cells, • Take technical lead responsibility on assigned projects, as agreed with the Controls System Manager and Technical Director – Control panel and cabinet layouts – Bills of materials (BOMs) – Termination lists – Electrical design and compliance documentation • Work collaboratively with mechanical and software engineering teams to ensure designs meet functional, safety, and customer requirements, • Agree electrical design approaches with senior engineers and participate in formal design reviews, • Carry out and support risk assessments to ensure compliance with machine safety standards and CE requirements, • Select electrical components with consideration for standardisation, availability, obsolescence, cost, and design-for-manufacture principles, • Ensure electrical designs meet agreed cost targets and delivery timescales, • Manage and implement design change requests efficiently and accurately, • Maintain accurate and up-to-date design files, drawings, and documentation in line with departmental procedures, • Highlight technical and electrical risks to relevant managers and stakeholders, • Support manufacturing and operations teams to ensure designs are practical, buildable, and optimised for production, • Prepare technical reports and customer documentation as required, • Provide on-site customer support, including presentations and fault-finding, when required, • Review and validate electrical designs and drawings produced by other engineers where appropriate, • Follow departmental design processes and company policies at all times, • Actively participate in continuous improvement initiatives and engineering projects, • Live the values of TBS Engineering and Berkshire Hathaway in everything you do Skills, Knowledge & Experience • 3–5 years’ experience as an Electrical Design Engineer within the machinery or automation industry, • Qualified to a minimum of HNC in Electrical / Electronic Engineering or equivalent, • Strong knowledge of machine safety standards, including BS EN ISO 13849-1 & 2 and BS EN 60204-1, • Experience in risk assessments and machine safety compliance (TÜV certification desirable), • Proficient in electrical CAD systems; AutoCAD Electrical highly desirable, • Strong understanding of design for manufacture, standardisation, and cost control, • Proven ability to produce and interpret detailed electrical drawings and documentation, • Ability to work collaboratively in multi-disciplinary engineering teams, • Strong problem-solving skills and attention to detail, • Confident, proactive approach with the ability to take technical ownership, • Good written and verbal communication skills, • Strong IT skills and ability to manage design data effectively, • Self-motivated, organised, and able to work to tight deadlines, • Willingness to undertake ongoing professional development, • Full passport and willingness to travel internationally on occasion Training will be provided on the company’s IFS (MRP) data control system. Culture & Benefits At TBS Engineering, we value our people and are committed to supporting their wellbeing and development. Our benefits include: • Competitive salary, • Company pension plan, • Group life assurance and income protection, • Private medical insurance, • Employee incentive plan, • Flexible working options, including a 9-day fortnight (work 9 days over 2 weeks, with every other Friday off), • Long Service Award Bringing Our TBS Values to Life • Customer Obsession – Always be passionate and obsessed with doing what it takes to make our customers happy, • Relentless Invention – Always look for opportunities to push boundaries of performance and find a better way, • Own The Outcome – Always take responsibility for the task and see it through to the desired outcome, • Win Together – Always work collaboratively with each other and our customers to achieve positive results, • Do The Right Thing – Always, without exception, act ethically, safely, with integrity, and never compromise our values Our Employee Value Proposition When you give your best, we’ll do the same, with competitive pay, better benefits, flexibility, and real opportunities to learn, grow and have fun along the way. In return, we ask you to take pride and enthusiasm in your work, share your ideas, respect your colleagues and go the extra mile when it matters. The more we succeed together, the more we can give back. Working together, the business grows, and so do you!

Deputy Manager - Gloucester Are you a driven, passionate leader who can create a fun environment for our customers and team while meeting company objectives? We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We love to entertain-it's in our DNA! Beyond bowling, we offer Houdini's Escape Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu. The Role As a Deputy Manager at Tenpin, you'll ensure our customers have a great time and create a fun environment for both them and our team. You'll support the General Manager with daily operations, team development, and driving sales and profits. Your duties include: • Manage daily operations of the centre, • Create a customer-focused culture, • Lead the team by example for effective collaboration, • Deputise for the General Manager, and support in achieving targets and KPIs, • Ensure compliance with policies and procedures.Skills You Need, • Minimum 1 year of management experience in leisure, hospitality or retail, • Passionate about exceptional customer service, • Have experience in leading and developing large teams, • Determined, enthusiastic and patient, • Ambitious and eager to progressOur Fantastic Benefits, • Industry-leading bonus scheme, • 33 days holiday (including Bank Holidays), • Enhanced Maternity, Paternity, Adoption leave, • Tenpin Treats - Retailer discounts and Best Doctors, • Free Bowling for family & friends, • Free Food (when working 6+ hours), • Medicash, • Employee Assistance Programme, • Free counselling, • Life assurance (4x annual salary), • Birthday off, • Long Service AwardsCareer Development Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members. What Happens Next? Ready to grow your career with us? Click apply and complete our quick 2-minute application.

Technical Director - Structural EngineeringNear Gloucester or ReadingResidential & Commercial Developments Salary up to £85,000 + Bonus Are you an experienced structural engineering leader ready to shape the future of high-quality residential and commercial developments across the South of England? We are seeking a Technical Director to lead, inspire, and grow structural engineering capability from offices near Gloucester or Reading. The Technical Director opportunity: This is a strategic leadership role with full technical and operational oversight of a growing portfolio of residential and commercial projects. You will play a pivotal part in shaping design excellence, driving innovation, and strengthening client relationships across private developers, contractors, and commercial partners. You'll combine technical authority with commercial awareness - ensuring projects are delivered efficiently, profitably, and to the highest engineering standards. Key Responsibilities of this Technical Director of Structures role: • Provide technical leadership across all structural engineering projects, • Oversee design delivery for low-rise, medium-rise, and complex developments, • Act as technical signatory and ensure compliance with UK regulations and best practice, • Lead, mentor, and develop a growing team of engineers and technicians, • Contribute to business strategy, financial performance, and work-winning, • Build and maintain strong client relationships, • Chartered Engineer (MIStructE or MICE preferred), • Significant experience in UK residential and commercial structural design, • Proven leadership experience at Associate / Director level or above, • Strong commercial acumen and experience contributing to business growth, • Confident client-facing communicator, • Executive-level salary and performance bonus, • Autonomy to shape and grow a regional technical team, • Flexible working arrangements, • A strong pipeline of quality developments

Job Title: Engineering Manager Location: Gloucestershire Salary: £60,000 - £65,000 Monday - Friday Job Type: Full-time, Permanent About the Role We are seeking an experienced and driven Engineering Manager to lead a strong engineering team within a fast-paced food manufacturing environment. This is a fantastic opportunity for a strong leader with a background in FMCG or food production to play a pivota... TLNT1_UKTJ

Performance Adviser - Permanent This is a Gloucestershire County Council job. • Job Title: Performance Adviser, • Job Location: Shire Hall, Block 3, 3rd Floor, • Salary: £63,132 - £68,342 per annum, • Hours per Week: 37.00, • Contract Type: Permanent, • Closing Date: 08/03/2026, • Job Requisition Number: 13592 Do you thrive on supporting schools to improve, using evidence, professional challenge and strong relationships to drive positive change? About the Team & Role We are looking for an experienced and highly skilled education professional to join Gloucestershire County Council as a Performance Adviser within our Education Outcomes and Intervention Team. Our team leads the local authority’s statutory school improvement functions and provides a traded offer through Gloucestershire School Improvement (GLOSSI). You will play a key role in identifying risk early, supporting strategic school improvement, and ensuring that all children and young people in Gloucestershire can access ambitious, inclusive and high‑quality education. Working alongside Education Leads, the Head of Service, school leaders, governors, multi‑academy trusts and external partners, you will provide both support and challenge to secure rapid improvement where it is needed most. This is a varied and influential role with system‑wide impact. About You You will be an experienced senior education leader with a proven track record of improving outcomes and leading sustainable school improvement. You will bring strong analytical ability, enabling you to interpret complex data and intelligence to identify schools at risk and advise on next steps. You will have excellent communication and relationship‑building skills, with the confidence to challenge underperformance while providing constructive support. You will be skilled in supporting accurate self‑evaluation, strategic planning and leadership development. A teaching qualification and substantial, recent senior leadership experience are essential, along with a commitment to inclusion and improving life chances for all learners. About Us At Gloucestershire County Council, we are committed to being an employer of choice. We promote flexible working arrangements where possible and strive to provide a supportive culture where colleagues can thrive and continue to develop professionally. Joining us means access to a range of benefits, including: Flexible and agile working opportunities 25.5 days annual leave, rising to 30.5 days after 5 years’ service The option to purchase up to 10 days of additional leave per year Family‑friendly employer policies Career development and qualification opportunities A positive and supportive working environment with regular, robust supervision Local Government Pension Scheme (LGPS) membership Access to our Employee Assistance Programme (EAP) for confidential advice 24/7 Occupational Health support Employee discount scheme and Cycle to Work scheme How to Apply If you feel you have the experience, skills and motivation to make a positive difference to school improvement across Gloucestershire, we would be delighted to receive your application. Please submit your application and supporting statement by clicking the Apply Now button. For an informal discussion about the role, please contact Shortlisted candidates will be contacted by email and invited to interview during the week commencing 23 March 2026. Additional Information To access the Job Profile for this role, please follow the link below:- This Position is subject to a DBS check. The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months' employment. Right to work is not transferable from a sponsored role held with another employer. If you are an Internal applicant and consider yourself to have a disability* as per the Equality Act (2010), please declare this in an email to , as this is NOT currently covered in the application due to a technical error. By providing this information, you can choose to be considered for a guaranteed interview under our Disability Confident pledge if you meet all essential criteria. It also enables the recruiting manager to arrange any reasonable adjustments you may need during the process. *a disability is defined as: a physical or mental impairment, which has a substantial and long-term (more than 12 months) adverse effect on a person’s ability to carry out normal day-to-day activities. Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential. It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English. Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.

Assistant Director, Children's Improvement and Transformation - Permanent This is a Gloucestershire County Council job. • Job Title: Assistant Director, Children's Improvement and Transformation, • Job Location: Gloucestershire, • Salary: £85,838 to £94,585 per annum (pro rata part-time), • Hours per Week: 22.2, • Contract Type: Permanent, • Closing Date: 08/03/2026 This is an exceptional opportunity for a senior leader with expertise in children’s social care, SEND or education services, and a passion for driving sustainable, evidence‑based improvement. About us: Right child, right support, right time, every time In our recent inspection in June 2025, our Children’s Services have been officially judged as ‘Good’ with ‘Outstanding’ leadership. Ofsted said ‘Leaders have set out a clear vision for delivering success for children, by modelling values and creating a culture where the workforce, children and families feel valued and heard; risk is managed confidently with bottom lines clearly set out.’ This marks an important step in our journey to improve outcomes for our children and young people, and we remain focused on our mission: to continue building on this success and ensure that every child and young person in our county has the opportunity to thrive. Gloucestershire offers a range of opportunities to develop your career, supported by a phenomenal Social Work Academy offer, a developing systemic practice methodology, an ambitious leadership team and an award-winning workforce. We are a local authority adopting, and training all colleagues in, systemic social work practice. If you would like to be part of an authority that takes a relational approach to working with families and focuses on what needs to change in the system around a child and family to enable children to thrive, then consider a role with GCC. About the role: You’ll lead countywide programmes that strengthen practice, accelerate our improvement journey, and embed a culture of high performance and continuous learning. Working closely with the Executive Director for Children’s Services and the senior leadership team, you will help us deliver better outcomes, better experiences and better life chances for the children and young people who need us most. As the strategic lead for improvement and transformation, you’ll bring clarity, ambition and system‑wide leadership to complex change programmes, most notably the Families First Partnership Programme. You will empower leaders and teams, strengthen partnership working, and ensure our services are inspection‑ready, resilient and delivering excellent practice every day. This is a role for someone who thrives in complexity, builds strong and trusting relationships, and brings energy, courage and inclusive leadership to a fast‑moving environment. If you are motivated by making a tangible difference, committed to fairness and equality, and ready to help shape a service that truly reflects our aspirations for Gloucestershire’s children, we’d love to hear from you. Reward and support: For all your hard work, you will receive the following: • between £85,838 - £94,585 per annum subject to experience (pro rata for part-time), • up to £8,000 relocation package*, • flexible and agile working opportunities, • 30 days annual leave (pro rata for part-time), • option to purchase 10 days of additional leave per year, • family friendly policies and benefits to help support you and your family, • supportive and positive working environment with regular, robust supervision, • Local Government Pension Scheme (LGPS), • access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone, • an in-house Occupational Health service, • employee discount scheme, • links to employee networks such as Prism (LGBT+) and the Young Employees Network, • career development and qualification opportunities, • access to our Social Work Academy, • Cycle to Work scheme (eligibility criteria and t&cs apply) How to apply For an informal chat about this role or to find out more please email We reserve the right to close an advertisement earlier than the stated closing date if we receive a suitable amount of applications or fill the vacancy/vacancies. Additional Information To access the Job Profile for this role, please follow the link below: This position is subject to a DBS check. Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential. It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English. Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.

Production Planner Location: Gloucester (On-site) Contract: Permanent Hours: 37 hours per week Department: Operations – Planning & Logistics Overview Our client, a global leader in Aerospace & Defence manufacturing , is seeking a highly organised and analytical Production Planner to join their Operations team. This role is critical in ensuring production schedules are optimised to meet customer demand, contractual obligations, and operational capacity within a highly regulated manufacturing environment. The successful candidate will play a key role in coordinating production activity, supporting on-time delivery, and driving continuous improvement across planning and manufacturing processes. Key Responsibilities Develop, manage, and maintain detailed production schedules aligned to customer demand, inventory levels, and manufacturing capacity. Work closely with Material Planners, Engineering, and Operations teams to ensure materials availability and smooth workflow across production. Monitor production performance and proactively adjust plans to mitigate risks, resolve bottlenecks, and maintain delivery commitments. Analyse demand forecasts, historical data, and capacity models to anticipate future production requirements. Maintain accurate and up-to-date records of production plans, inventory, and work-in-progress within ERP systems. Collaborate with Process and Quality Engineering teams to support continuous improvement initiatives, improving efficiency and reducing waste. Communicate clearly with internal stakeholders to ensure alignment on priorities, schedules, and delivery timelines. Support new product introductions (NPI), engineering changes, and updates to production plans. Provide planning support for customer-facing discussions when required. Undertake additional reasonable duties in line with the role. Skills & Experience Proven experience in production planning, scheduling, or manufacturing operations , ideally within Aerospace, Defence, or other regulated industries . Strong analytical, problem-solving, and decision-making skills. Experience using ERP/MRP systems and advanced Microsoft Excel skills. Excellent communication, organisational, and stakeholder management abilities. Ability to work under pressure and adapt to changing priorities in a fast-paced environment. Knowledge of Lean Manufacturing principles and continuous improvement methodologies is desirable. Self-motivated, proactive, and able to work independently with minimal supervision. Qualifications Bachelor's degree in Business, Engineering, Supply Chain Management , or a related discipline OR Minimum 3+ years' experience in a production planning or scheduling role. Additional Information Due to the nature of the industry, candidates will be required to undergo security clearance and must have the right to work in the UK . Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors. TPBN1_UKTJ

Whats in it for you? Opportunity to lead and develop a high-performing customer service team Play a key role in driving revenue growth and service excellence Join a progressive, values-driven organisation Full product training provided Varied role with cross-functional collaboration Must haves 2+ years experience in a Team Leader or Supervisor role within a customer support environment Strong communication and interpersonal skills Proven ability to lead, motivate and monitor team performance against KPIs Excellent problem-solving skills with the ability to think on your feet Strong organisational and time management skills Experience using CRM systems Analytical skills to review data and identify trends Proficiency in Microsoft Office, particularly Excel, Word and Outlook Detail-oriented approach with a commitment to high-quality service Nice to haves Knowledge of industrial products or technical sales environments Familiarity with customer support software and tools Understanding of customer service best practice So, what will you be doing? Leading and mentoring a team of Customer Service Representatives Monitoring KPIs and driving performance to meet or exceed sales targets Reviewing and improving internal processes to enhance efficiency and service standards Acting as a first point of contact for customers via telephone and email Ensuring orders are processed accurately and efficiently Resolving customer queries and escalating complex issues where required Collaborating with Area Sales Managers to optimise order conversion Supporting outbound calls and following up on quotes to secure new business Maintaining accurate CRM records and overseeing reporting for senior management Ensuring documentation and departmental processes are kept up to date Helpful extras Empathetic and professional approach to customer interactions Ability to multitask and prioritise effectively Proactive mindset with the ability to work independently and within a team Interested? Send your CV to i2i Recruitment today! Our mission of Making Recruitment Personal also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if its successful. TPBN1_UKTJ

General Foreman Civil Engineering Gloucester (with travel to site) £50000 to £65000 + package Excellent opportunity! The Company This is a well-established civil engineering contractor with a strong reputation for delivering high-quality projects safely and efficiently. The business is built on experience, teamwork, and strong site leadership, with long-standing client relationships and a reliable pipeline of work. The culture is hands-on and delivery-focused . Foremen are trusted, supported, and given real responsibility on site, working closely with Site Managers and engineers to keep projects moving. Its a company that values people who take pride in their work and lead from the front. The Role As General Foreman, youll play a key role in the day-to-day running of civil engineering sites , ensuring works are delivered safely, on programme, and to a high standard. Key responsibilities include: Supervising site operatives and subcontractors Coordinating daily activities and short-term programmes Ensuring works are carried out safely and in line with RAMS Maintaining quality standards and productivity on site Supporting the Site Manager with planning and reporting Leading by example on health & safety and site discipline About You Proven experience as a General Foreman / Works Foreman in civil engineering Strong background in groundworks, civil engineering/ infrastructure, or utilities SSSTS or SMSTS (preferred) CSCS and First Aid Hands-on leader with strong communication skills Full UK driving licence (site travel required) Whats On Offer Competitive salary, depending on experience Long-term, stable workload Supportive management and well-run projects Opportunity to progress within a growing contractor How to apply: If youre a General Foreman looking to elevate your career, this is your chance to join a company that genuinely invests in its people. Apply now by sending your CV in response to this advert, or contact Kiran Virdi on 07790 845939 for a confidential chat to find out more. We look forward to hearing from you! TPBN1_UKTJ