Job Summary: The Floor Manager is responsible for supervising daily operations on the sales floor, ensuring high levels of customer satisfaction, team productivity, and operational efficiency. This role acts as a key point of contact between staff and upper management, ensuring company standards and procedures are maintained. Key Responsibilities: Supervise and coordinate day-to-day activities on the sales or operations floor. Lead, motivate, and coach staff to meet sales targets and performance goals. Ensure excellent customer service by addressing customer concerns and resolving issues promptly. Monitor inventory levels and coordinate with stockroom for replenishment. Enforce compliance with health, safety, and company policies. Oversee floor layout, product displays, and merchandising standards. Handle staff scheduling, shift management, and attendance. Conduct regular performance reviews and provide feedback and training. Act as the point person for escalations during assigned shifts. Assist in sales reporting, audits, and other administrative tasks as needed. Qualifications: 3+ years of experience in retail business. Strong leadership and interpersonal skills. Excellent communication and conflict resolution abilities. Ability to multitask and remain calm under pressure. Proficient in using POS systems, MS Office, and inventory management tools.
Overview We are seeking a reliable and skilled Van Driver to join the retail team of our five charity shops. The ideal candidate will be responsible for the safe and efficient collection of donations, delivery of large items and occasional house clearances, while ensuring excellent customer service. This role requires a clean driving licence, and candidates should be physically fit and able to manage multiple bags and large furniture items with the Driver's Mate. Responsibilities - Safely operate the van to collect and deliver goods in various locations. - Conduct pre-trip and post-trip inspections of the vehicle to ensure it is in good working order. - Communicate effectively with staff and customers regarding delivery schedules and any potential issues. - Safely load and unload goods, ensuring they are secured properly for transport. - Maintain accurate delivery records and documentation. - Adhere to all traffic laws and company policies while driving. - Provide exceptional customer service during deliveries, addressing any concerns or questions from clients. Qualifications - Valid driving licence with a clean driving record; experience with commercial driving is preferred. - Previous experience as a Van Driver or Delivery Driver is preferred. - Mechanical knowledge to perform basic vehicle maintenance and troubleshooting. - Ability to communicate clearly and effectively with team members and customers. - Strong organisational skills and attention to detail. - Ability to work independently as well as part of a team. If you are a dedicated individual with a passion for driving and delivering exceptional service, we encourage you to apply for this exciting opportunity.
Role Overview: Fast Same Day is seeking a dedicated and reliable Delivery Driver to join our dynamic team, based in Central London. This role involves delivering a variety of goods with a focus on same-day service, catering to customers who rely on our speed and efficiency. Operating with a standard car licence, you’ll be at the heart of our operations, ensuring timely and professional deliveries across the bustling streets of Central London. If you’re a proactive individual with a passion for customer service and a clean driving record, this is an exciting opportunity to join a fast-paced, customer-centric company. Key Responsibilities: • Same-Day Deliveries: Collect and deliver a range of goods from our Central London hub to customers across Zones 1-2, ensuring all deliveries are completed within tight deadlines. • Customer Interaction: Provide friendly, professional service to customers, acting as the first point of contact for Fast Same Day, and handling any delivery queries with a positive attitude. • Route Efficiency: Plan and navigate optimal routes through Central London’s traffic using GPS, adapting to congestion and road closures to meet delivery schedules. • Vehicle Care: Conduct basic pre- and post-trip checks on the company-provided car, reporting any issues promptly to maintain safety and reliability. • Record Keeping: Accurately log delivery details and update tracking systems to ensure transparency and customer satisfaction. • Compliance: Adhere to UK road safety regulations and company policies, maintaining a professional standard at all times. What We’re Looking For: • Essential: • Valid UK car driving licence (Category B) with no more than 6 penalty points. • Minimum 1 year of driving experience in the UK, preferably in an urban environment. • Strong navigation skills and familiarity with Central London roads. • Excellent communication and customer service abilities. • Ability to lift and handle packages up to 15kg safely. • Right to work in the UK (proof required). • Desirable: • Previous delivery or courier experience. • Comfort with using delivery management apps or GPS systems. What We Offer: • Competitive hourly wage starting at £15.50/hour, with pay reviews based on performance. • Additional 20p per mile on top of your hourly wage to cover fuel costs, ensuring you’re rewarded for every journey. • 28 days of paid holiday per year (including bank holidays). • Auto-enrolled pension scheme for long-term security. • Flexible shift patterns to suit your lifestyle, with opportunities for overtime. • Ongoing training and support to help you excel in the role. Working Hours: • Full-time position, 40 hours per week, with shifts typically between 8am and 6pm, Monday to Friday. Location Specifics: • Based in Central London, with deliveries focused within Westminster, Camden, City of London
Role: Licenced Conveyancer Salary: £40,000 - £55,000 Location: Streatham Times: Monday to Friday 9am – 5pm (Hybrid working) Licenced Conveyancer – job role A great Licenced conveyancer opportunity has come to light and our client are a reputable name when it comes to conveyancing matters and are currently looking for conveyancing assistants to be part of their successful team. Duties · You will deal effectively with clients and third parties over the telephone, in written correspondence and occasionally face to face, in order to provide advice and assistance · You will be responsible for chasing various documentation, ID, mortgage offers and searches · You will ensure that you and junior team members keep any third party web sites up to date in real time in line with third party requirements · You will ensure our clients and introducers of business receive the best possible service at all times to ensure we receive excellent feedback and repeat business · You will prepare the necessary documentation as required with the conveyancing process in line with our policies and procedures · You will prepare the completion packs for the accounts department, to include completion statements and invoices · You will deal with Post Exchange matters as directed by your team manager · You will be responsible for completions on the day of completion · You will ensure that you and junior team members comply with all company policies and procedures ensuring breaches do not occur, should a breach occur you will help to rectify this immediately · Any other administrative duties required to assist your team and other teams should the need arise Essential skills · At least 2 years solid experience working as a Conveyancing fee earner · Strong administrative skills gained in an office environment · Excellent attention to detail · Good telephone manner · Conversant in Microsoft office · Highly organised · Willingness to learn new skills · Experience of using a case management system · Confident in building and maintaining business relationships through excellent communication and service delivery