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Job Title Practice Manager Report to Clinical Director Accountable to Clinical Director Job Description: About Private Physiotherapy ltd Private Physiotherapy & Rehabilitation Clinic, based in East London (Ilford/Stratford area), specializes in delivering evidence-based, personalized physiotherapy services for patients of all ages—from young children to older adults. Their expert team supports a wide range of needs, including developmental, neurological, musculoskeletal conditions, sports injuries, and post-surgical recovery. Job summary Practice Manager 37.5 Hours per Week, Full time, Permanent Location: City Gate House, 246-250 Romford Rd, London E7 9HZ Main duties Business Development & Client Acquisition: · Identify and engage with potential new clients to secure new contracts, including private clients, solicitors, Case managers, care homes, schools, and corporate partners. · Prepare and present proposals to potential clients, outlining services and value proposition. · Conduct regular follow-ups with potential clients to nurture relationships and move contracts forward. Clinic-based duties Oversee the day-to-day operations of the clinic and the logistics of our off-site services. Manage clinic schedules, appointments, and patient flow to optimize physiotherapist availability for both in-clinic and off-site visits. Maintain and update all operational policies and procedures, ensuring the compliance. Manage and procure clinic supplies, equipment, and consumables, ensuring adequate stock levels are maintained for both the clinic and mobile services. Implement and maintain all health and safety protocols, ensuring a safe environment for both staff and patients. Patient & Client Management: · Act as the primary point of contact for all patient and client queries, providing a professional and empathetic service. · Manage relationships with key partners, including solicitors, medical provider agents, and care homes, ensuring timely communication and efficient case management for all services. · Handle new patient registrations, booking appointments, and managing a patient waitlist, specifically coordinating home visits, school visits, and care home visits with the relevant parties. · Communicate effectively with a diverse range of clients. Financial & Administrative: · Maintaining financial records, to include Profit and Loss, KPIs, expenses and revenue and budget planning · Manage all billing and invoicing, ensuring timely payment from patients and third-party providers for all services, including travel fees for off-site visits. · Process and track all financial transactions, including payments from walk-in patients and contracted services. · Reconcile daily financial reports and prepare weekly/monthly summaries for the clinic owner. Staff Management: · Assist with the recruitment, onboarding, and training of new administrative staff. · Experience of managing a team including knowledge of HR processes and compliance · Manage a small team of administrative and support staff, ensuring they are motivated and productive. · Conduct regular team meetings to ensure clear communication and to address any operational issues, including challenges related to off-site services. Job Revision and Service Review You will be expected to participate in regular reviews of your role and responsibilities to ensure they remain effective and aligned with the needs of the clinic. This includes contributing to the evaluation of services by providing feedback on processes, client care, and operational efficiency. You will also support improvements in clinic services by identifying areas for development and suggesting practical solutions, and actively engage in discussions on service quality, outcomes, and best practices to help enhance the overall patient experience. Job description reviewed by Mohammed Alauddin Date: 15/09/2025

Key Duties and Responsibilities: Build and maintain strong, long-term relationships with key clients, contractors, and stakeholders. Act as the primary point of contact for client queries and escalations. Identify opportunities to provide additional services to clients to enhance revenue streams. Ensure compliance with company financial policies and industry regulations. Develop and implement strategies to grow the company’s client base and increase profitability. Support tender submissions, bids, and contract negotiations with clients. Advise senior management on opportunities for operational improvement and cost efficiencies. Collaborate with project managers, site managers, and finance teams to align operations with client expectations. Mentor and supervise junior staff where appropriate. Ensure high standards of customer service and professional conduct across the team. Ensure adherence to company policies, industry standards, and statutory regulations. Report on business performance and client satisfaction metrics to senior management.

An Office Manager, or Office Supervisor, is in charge of running an office or department of a company. Their duties include managing the office budget, dealing with staff issues and establishing and maintaining policies and procedures. A job description for this position should highlight the role of the office manager as the person who keeps an office running smoothly while also enabling fellow employees to succeed in their roles. Office Manager Interview questions Job descriptions Related Job Titles Administrative Manager Office Assistant Office Clerk Procurement Manager Service Manager Office Manager duties and responsibilities Typical duties of an Office Manager include: Managing employee schedules and potential conflicts Taking inventory of office supplies and order more if needed Helping establish and maintain office procedures Assisting senior management team when needed Dealing with staff recruitment Attending seminars and training

Job description If you would like to build a career that gives you genuine sense of achievement and fulfilment knowing that you can have a positive impact on children and young people we support, then come work with us. Golden Care Living Children’s home in Ilford are recruiting for Residential Support Workers and Senior Residential Support Workers. We are looking for enthusiastic, motivated, caring, and passionate people to become an integral part of our support team. In this role, you will support our young people and be responsible for providing compassionate care during your time with them making a difference in their lives. The applicant must be at least 21 years old. Our benefits include: In return for your hard work and commitment to the role we offer: • Enhanced disclosure cost coverage, • Competitive salary, • Enrolment onto the Updating Service at the cost of the employer, • Comprehensive induction and commitment to ongoing training expense met by the employer., • Pension Scheme, • 28 days holiday (excluding Bank Holidays) We are immensely proud of the career pathway and training we can offer you. If you can demonstrate the values needed for a role within residential childcare, we will give you all the training and support you need. About you: • Ability to work some nights., • You must have a DBS issued in the last 3 months or be willing to have one with the online update service. (Essential), • Have an NVQ Level 3 or be working towards it. (Or willingness and ability to work towards one) A Residential Children’s Support Worker role will involve: Supporting children aged 8-17 in full-time residential care during the nights and day shift. To be aware of and comply with policies and procedures relating to child protection, health and safety, security, and confidentiality, reporting all concerns to an appropriate person. Setting boundaries for children and young people that may display challenging or emotional behaviour, whilst developing a relationship built on mutual trust. Residential Support Workers play a key role in contributing to the physical, social, and emotional well-being, to provide a safe and nurturing atmosphere. To use behaviour management strategies effectively and in line with the home's policy and procedures, which contribute to a purposeful environment. Person Specification (Essential) Evidence of successfully working with young people Awareness of safeguarding young people Risk assessments/Care Plans/Daily Logging/Use of IT Working as part of a team Empower and encourage young people to develop their life skills and independence skills, adhering to any independence programmes in place. (Preparing meals, travel training, domestic duties) Ability to deal with challenging or aggressive behaviour. High degree of resilience Empathy, patience and understanding for those who are vulnerable. Good communication skills Ensure the young people's paperwork is completed fully and includes all relevant information for that young person including their engagement, mood, conversations, thoughts, and feelings. Ensure that all records completed are accurate and reflective. Good listening skills

Overview We are seeking a reliable and dedicated Delivery Driver to join our team. The ideal candidate will possess a strong work ethic and a commitment to providing exceptional service while safely delivering goods to our customers. This role requires navigating various routes efficiently and maintaining the integrity of the items being transported. Duties Safely operate a delivery vehicle, ensuring compliance with all traffic regulations and company policies. Load and unload goods, ensuring items are secured and protected during transit. Conduct routine vehicle inspections to ensure safety and reliability. Communicate effectively with warehouse staff and customers regarding delivery schedules and any potential issues. Maintain accurate records of deliveries, including signatures, receipts, and any discrepancies. Provide excellent customer service by addressing inquiries or concerns during deliveries. Assist with warehouse duties as needed, including heavy lifting and inventory management. Skills Previous experience as a delivery driver is highly desirable. Valid driving licence with a clean driving record; experience driving larger vehicles is an advantage. Familiarity with commercial driving regulations and safety protocols. Strong communication skills to interact positively with customers and team members. Ability to perform heavy lifting and manage physical demands of the job effectively. Experience in warehouse operations is beneficial, contributing to overall efficiency in logistics. Join us in delivering quality service while enjoying the satisfaction of being part of a dynamic teamy!

To provide advice, assistance and support to young people. To attend to their practical, physical and emotional needs. To act as an appropriate role model and to work closely with them to enable them to address their difficulties and achieve their optimum potential. Key Responsibilities 1. To work in a small team to support and implement the development of the children’s home., 2. To enhance and effect change to the good of all children with whom they work by acquiring the necessary skills through their own training and development., 4. To ensure that the young people’s needs are recognised and met. This includes ensuring that they are free from discrimination with the home and to challenge discrimination from outside the home., 5. To protect the young people from harm in and outside the home, 6. To assist the management in the home in compliance with Ofsted, legislation and the ethos and policies of the company., 7. To exercise responsible control over the children to ensure their safety and wellbeing and assist them in developing acceptable standards of personal hygiene and behaviour. This also applies to encouraging children to abide by house rules and principles., 8. To participate in the development implementation and monitoring of the individual young people’s care plans., 9. In accordance with plans for the day, to organise and supervise recreational and leisure activities both in and out of the home to provide the children with an interesting and stimulating life. This includes being prepared to spend time away from the home, on holiday and at camps etc., 10. To ensure positive participation in the company’s internal training scheme., 11. To be familiar with and follow the Local Authority Child Protection Procedures and Bull Care Services team’s Safer Caring and Child Protection Procedures’. All Information coming to the knowledge of staff must in the first instance be reported immediately to the Registered Manager, Deputy Manager or Senior Residential Worker., 12. To develop and maintain good working relationships with parents, social workers, schools and other professionals concerned with the welfare of the young people., 13. To use the home as a model to support and develop the social skills of the young people being looked after., 14. To ensure that the home meets the needs of the individual young people and the needs of the group., 15. To maintain a good understanding of child protection and safeguarding procedures, 16. To care for children when they are ill and, where necessary, administer medicines, drugs and treatment under the guidance of the child’s medical practitioner., 17. To perform household duties as required. This includes cooking and general cleaning, sorting laundry, checking children’s bedrooms and encouraging them to keep their rooms tidy. Pay: £33,000.00-£35,000.00 per year Full Time and Part Time 12hr, 24hr shifts and 5pm-11pm plus sleep available Experience with social care and children is required