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Job Introduction Join us as we Launch a brand-new residential rehabilitation and recovery service supporting 14 people on their recovery journey. At Turning Point, we believe that recovery is possible for everyone. As a Mental Health Recovery Worker, you will play a vital role in supporting people to identify their strengths, achieve their goals, build resilience, and move towards greater independence and wellbeing. You will provide personalised, recovery-focused support that enables people to take control of their lives, develop confidence, and build meaningful futures within their communities. Through compassionate, person-centred practice, you will help people recognise their abilities, overcome barriers, and make positive changes at a pace that works for them. About the Service The Stewarts is a new residential rehabilitation and recovery support for up to 14 people experiencing severe and enduring mental health difficulties. The service supports adults aged 18 and over who require a structured, therapeutic environment to progress on their recovery journey. We recognise that people's experiences are unique, and many individuals accessing the service may have additional support needs, including co-existing substance use or mild learning disabilities. Each referral is assessed individually to ensure that we can provide the most appropriate and effective support. The Stewarts is a purpose-built service that promotes independence and skill development, offering individual rooms alongside welcoming communal living spaces, dining areas, and kitchens where residents can develop and maintain daily living skills. This role requires flexibility to work a variety of shift patterns, including evenings, nights, weekends, and bank holidays. Main Responsibilities As a Mental Health Recovery Worker, you will: • Build positive, trusting, and therapeutic relationships with residents., • Support individuals to develop and achieve meaningful recovery goals identified within their personalised support plans., • Support the development of daily living skills, including budgeting, meal preparation, self-care, tenancy management, and community engagement., • Encourage social inclusion, community participation, and the development of positive support networks., • Work alongside healthcare professionals, families, carers, and partner agencies to deliver holistic support., • Contribute to risk management, safeguarding, and positive risk-taking approaches that promote independence while maintaining safety., • Maintain accurate records and contribute to support reviews and outcome planning. Many individuals accessing The Stewarts have complex needs, including co-existing mental health and substance use difficulties. You will therefore play a key role in delivering flexible, compassionate, and trauma-informed support that recognises each person's unique recovery journey. The Ideal Candidate We are looking for someone who is passionate about supporting people to achieve their recovery goals and reach their full potential. You will be able to demonstrate good knowledge, experience and values essential to working in the mental health sector. We are looking for some experience in the mental health sector, and that you will have a good understanding of the recovery model, together with a solution–focused attitude and a person–centred approach. Most importantly, you will share our values and have a commitment to helping people build fulfilling, meaningful, and independent lives. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package. You will get 31 days’ paid holiday a year, increasing with each year of service up to 33 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. _ Join our team and help people discover hope, build confidence, and achieve lasting recovery. We reserve the right to close this vacancy early should sufficient applications be received prior to the advertised closing date. Turning Point

Legal & General (L&G) is a leading UK financial services group and major global investor. We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders. We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income. L&G Institutional Retirement looks after around 700,000 institutional customers who have their retirement benefits secured with us. Operating continuously in the UK market from our entrance in 1987, we are the UK’s longest-running insurer. Our Institutional Retirement division provides pension risk transfer (PRT) solutions for UK and US defined benefit (DB) schemes, and reinsurance solutions from our global hub in Bermuda. We work with companies, DB pension schemes and their advisors to help them secure and protect scheme members’ retirement benefits. Joining us means you’ll support customers’ financial security in retirement; help companies to settle their pension liabilities and focus on growing their businesses; and enable investment for the long term to back our pension promises. Recruiter: Clarice Wale _ We’re recruiting for a Technical Quality Analyst to join us. We’re offering a base salary between £52,000 - £58,000 dependant on experience. As a Technical Quality Analyst, you will work within the Quality Framework to: • Review and assess the most complex manual calculations and documents in PRT Client Services., • Use your knowledge of Defined Benefit Pensions to identify root causes of issues and help the business implement effective solutions., • Support technical and customer queries to ensure excellent customer outcomes. What you'll be doing: • Conduct quality assurance assessments on complex manual pension calculations and documentation, • Use your Defined Benefit pensions expertise to identify root causes of issues and support process improvements, • Collaborate with teams to resolve technical and customer queries, ensuring excellent service delivery, • Provide coaching and feedback to team members and managers based on QA findings, • Support the development of QA strategies and contribute to continuous improvement initiatives, • Mentor colleagues and help build technical knowledge across the team Who we're looking for: • Strong knowledge of Defined Benefit pension schemes and related legislation, • Experience in pension calculations, administration, and quality assurance, • Excellent analytical, communication, and coaching skills, • Ability to manage priorities and work collaboratively across teams, • Pension qualifications (e.g., PMI) or equivalent experience Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer: • The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes, • Generous pension contribution, • Life assurance, • Healthcare Plan (permanent employees only), • At least 27 days holiday, plus public holidays. There’s also the option to buy and sell holiday, • Competitive family leave, • Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only), • There are the many discounts we offer – both for our own products and at a range of high street stores and online, • In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all. If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can. It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.

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