Process improvement manager jobs in Bishop's StortfordCreate job alerts

Location: Home-based with travel to customer sites. Our current projects are primarily located in Chester and Bristol, so candidates based in the North West or South West of England will be particularly well positioned for the role. At Siemens Smart Infrastructure, we're helping customers create smarter, more sustainable buildings through innovative technologies, digitalisation, and decarbonisation solutions. As we continue to support the UK's journey to net zero, we're looking for an experienced Project Manager to lead the delivery of complex building transformation projects that reduce carbon emissions, improve energy efficiency, and enhance building performance. This is an exciting opportunity to take ownership of high-impact projects, lead teams on site, and help shape the future of the built environment. As Project Manager, you'll take responsibility for delivering a diverse portfolio of building decarbonisation and energy transformation projects across the UK. Working closely with customers, subcontractors, consultants and Siemens teams, you'll lead projects that integrate technologies such as heat pumps, solar PV, EV charging infrastructure, Building Management Systems (BMS) and digital services that help customers achieve their sustainability goals. You'll play a key role in ensuring projects are delivered safely, on time, within budget and to the highest quality standards, while creating strong relationships with customers and stakeholders throughout the project lifecycle. Please note: this role requires candidates to have current and permanent right to work in the UK. We are unable to support visa applications for this position. • Leading the safe and successful delivery of sustainability, energy and building transformation projects., • Managing on-site activities from mobilisation through to commissioning and handover., • Coordinating internal teams, subcontractors and suppliers to ensure projects are delivered efficiently and effectively., • Overseeing the installation and integration of technologies including air and ground source heat pumps, solar PV, EV charging infrastructure and Building Management Systems., • Managing project budgets, schedules, resources, risks and commercial performance., • Ensuring compliance with all health, safety and environmental requirements., • Acting as the primary point of contact for customers and key stakeholders throughout project delivery., • Providing regular progress updates and ensuring project objectives and milestones are achieved., • Supporting the successful deployment of digital solutions and services that optimise building performance and energy efficiency., • Driving a culture of continuous improvement, collaboration and operational excellence on site., • Proven experience delivering construction, building services, M&E, energy, infrastructure or sustainability-related projects., • Strong understanding of Mechanical and Electrical (M&E) systems within construction, refurbishment or retrofit environments., • Experience managing subcontractors, project programmes, budgets and site-based delivery activities., • Excellent stakeholder management and communication skills., • Strong knowledge of health and safety regulations and best practice., • SMSTS qualification., • Project management qualifications such as APM, PRINCE2 or PMP., • Full UK driving licence and willingness to travel regularly to project sites across the UK., • Experience delivering decarbonisation, energy efficiency or renewable energy projects., • Knowledge of technologies such as heat pumps, solar PV, EV charging infrastructure or Building Management Systems (BMS)., • Experience working within healthcare, education, commercial, industrial or public-sector environments., • Understanding of smart building technologies, digital services and energy management solutions., • NEC4 accreditation/certification At Siemens, you'll have the opportunity to work on projects that make a genuine difference. From reducing carbon emissions to helping customers achieve their sustainability targets, the work you do will contribute to creating smarter, more sustainable communities across the UK. You’ll join a collaborative and supportive team that values innovation, safety and professional development, giving you the opportunity to grow your career while delivering some of the UK's most exciting building transformation projects. • Performance-Based Bonus: Enjoy an annual bonus linked to the company's performance, • Flexible Working Hours: Achieve a healthy work-life balance with our flexible working arrangements, • Pension Plan: Secure your future with our generous pension scheme, with employer contributions up to 10%., • Time Off: Recharge and rejuvenate with 26 days of annual leave (plus bank holidays), and the option to buy or sell an additional 5 days! We are fully committed to providing equal opportunities and building an inclusive workplace where a broad range of backgrounds and perspectives thrive. We embrace the many ways people think, learn, and experience the world-because we know that diverse minds drive innovation. So that we can support you to be your best during the application and interview process, please let us know if you have any specific requirements. #LI-AD1 #CVL-PLC #J-18808-Ljbffr

At Planteria Group, we help organisations reimagine their workplaces, making them more productive, healthy, and sustainable. From creating warm, welcoming reception areas to designing large-scale living architecture, we turn ordinary spaces into vibrant places where people genuinely love to be. We’ve grown from a small family business into the UK’s leading interior landscaping specialist, transforming workplaces and commercial environments with the power of nature, to international expansion with operations in the US. Along the way, we’ve partnered with some of the UKs, and now US’s most recognisable brands to bring biophilic design to life, from lush office greenery and elegant corporate floristry to spectacular roof gardens and living walls. Our success is driven by a fantastic team of 185 employees internationally, and we’re continuing to expand. We’re now looking for passionate individuals to join us on this journey and help us shape the future of sustainable, inspiring workplace design. Based at our Henham office and reporting to the Head of Customer Experience, the Service Delivery Manager plays a critical role in ensuring our clients receive the exceptional service they expect from Planteria. Leading our Planning and Helpdesk teams, you'll be responsible for delivering a reliable, efficient, and profitable service operation across the UK. This role sits at the heart of our service delivery function, bringing together planning, operational performance, client experience, and commercial outcomes. You'll work closely with Regional Managers, Team Leaders, and commercial teams to ensure we consistently deliver on our promises while driving continuous improvement across our service operation. You’ll be responsible for: • Leading the day-to-day planning and scheduling of all contracted service visits across the UK., • Driving our commitment to industry-leading client experience through exceptional response and resolution times., • Identifying service risks before they impact clients and coordinating rapid recovery plans where required., • Managing and improving Service Contract Gross Profit through efficient planning, utilisation, and route optimisation., • Managing, coaching and developing your team across Planning, Helpdesk, and Planning Super Users to create a proactive, high-performing culture., • Ensuring Microsoft Dynamics 365 Field Service, FLS, and optimisation tools are used effectively and consistently., • Developing clear service delivery processes, KPIs, dashboards, and performance standards., • Working cross-functionally to resolve recurring operational challenges and eliminate unnecessary firefighting., • Ensuring contract changes, additions, and cancellations are accurately reflected within service plans., • Supporting Planteria's Project Gold ambition and contributing to the delivery of an exceptional client experience., • Experience leading planning, scheduling, service delivery, logistics, or operational support teams within a multi-site environment., • A passion for delivering outstanding client experiences and a belief that operational excellence underpins customer satisfaction., • Strong commercial awareness with the ability to understand and influence profitability drivers., • A data-driven and analytical approach to problem-solving and decision-making., • Experience using field service, scheduling, workforce planning, or route optimisation systems., • The ability to balance short-term operational priorities whilst implementing long-term improvements., • Strong leadership and coaching skills with a track record of developing engaged, accountable teams., • Confidence building relationships across multiple departments and influencing stakeholders at all levels., • A continuous improvement mindset and a desire to challenge the status quo., • Experience managing operational planning, scheduling, or service delivery functions., • Strong understanding of workforce utilisation, service performance metrics, and planning principles., • Contracted service visits delivered as scheduled, consistently., • Promised and Physical Resolution Time metrics achieved., • Zero service-based cancellations., • Achievement of Service Contract Gross Profit targets., • Technician productivity, utilisation, and route efficiency performing at agreed levels., • Effective adoption and compliance with planning systems and optimisation tools., • Strong engagement, capability, and development within your team. We believe careers aren’t one size fits all. That’s why we invest in learning and development across all our roles, empowering individuals to grow in ways that suit their strengths, whether that’s leading people, deepening expertise, or sharing knowledge as part of our wider training and development community. • Quarterly Company Bonus Scheme, • Annual Performance Related Bonus Scheme, • BUPA Cash plan, • Private Medical Insurance, • Learning and Development Support, • Lunch provided at our offices, • 25 days holiday, plus any UK Bank Holidays, • Free plants and flowers every Wednesday at Planteria HQ, • Ability to work 1 day per week from home At Planteria Group, our culture is guided by our core values: Humble & Confident, Positive & Energetic, One TEAM, Relentless to Improve, and Create Wow! If you want to be part of a flourishing, fast-growing business that values agility, collaboration, and creativity, we’d love to hear from you. If you feel that you don’t quite hit the experience, we’re after, please do apply anyway as we’re always looking for people who are looking to grow and develop us! Planteria Group is proud to promote equality of opportunity and an inclusive culture where everyone can thrive. We want every candidate to have the best possible experience throughout our recruitment process. If you require any adjustments or accommodations at any stage, including the interview, please let us know, and we will be happy to support you. Line Managers are responsible for promoting a safe working environment and ensuring their team follows Health & Safety policies. They provide guidance, training, and supervision, ensure risk assessments and safe systems of work are followed, address hazards promptly, report and support investigations of incidents, ensure staff have proper equipment and PPE, and lead by example to foster a positive safety culture. Please note: For roles involving client site attendance, successful candidates will be required to obtain BPSS (Baseline Personnel Security Standard) clearance. This forms part of our pre-employment checks. Compensation Range: £60K - £70K #J-18808-Ljbffr

HR Advisor Location: Much Hadham, Hertfordshire (SG10 6EW) Salary: Competitive – dependent on experience Contract: Full-time | Permanent Working arrangements: On-site, Monday–Friday Less HR from a distance. More HR where it actually happens. Are you an experienced HR Advisor looking for your next challenge? Perhaps you're already working at a senior level and looking for greater responsibility. Or maybe you're an established HR professional who enjoys partnering with managers, solving people challenges and making a genuine difference. At St Elizabeth's, we're growing and evolving, and we're looking for the right person to join our People Team. We're more interested in what you can bring than the job title you currently hold. Whether your strengths lie in providing excellent day-to-day HR advice, managing complex employee relations matters or supporting senior leaders with wider people challenges, we'd love to hear from you. Why this role is different This isn't a hybrid role – and here's why. You'll be based with us on-site in Much Hadham, working alongside the managers and teams you support. You'll build relationships, understand the challenges our services face and have those everyday conversations that can prevent small issues becoming bigger problems. You'll be part of a supportive People Team, with the opportunity to influence how we work and contribute to the future development of our organisation. About St Elizabeth's Set within 60 acres of beautiful Hertfordshire countryside, St Elizabeth's is a specialist charity supporting children, young people and adults with epilepsy and other complex needs. With approximately 700 colleagues across education, residential care, supported living and day opportunities, we offer a genuinely varied and rewarding environment. Our values are at the heart of everything we do: Aspirational | Collaborative | Joyful | Compassionate What you'll be doing Working closely with our Head of People Relations and Policy and wider People Team, you'll provide professional, practical HR advice and support across the organisation. Depending on your experience, you'll be involved in: Advising managers on employee relations matters, including absence, disciplinary, grievance, capability and performance. Supporting or leading complex ER cases, investigations and formal processes. Coaching and developing managers to confidently manage their teams. Supporting organisational change, workforce planning and wider People initiatives. Contributing to HR policies, processes, manager training and continuous improvement. Building strong relationships with managers and senior leaders. Using HR data and workforce insights to identify opportunities for improvement. For candidates bringing more senior experience, there will be opportunities to take greater ownership of complex matters, influence organisational decisions and contribute to strategic People initiatives. About you We're looking for someone who enjoys the people side of HR, can build trust and knows how to balance employment legislation with practical, sensible solutions. You'll ideally bring: Experience in an HR advisory, senior advisory or business partnering role. Good knowledge of UK employment law and HR best practice. Experience supporting or managing employee relations matters. Confidence advising, coaching and challenging managers. Strong communication, organisational and problem-solving skills. A CIPD qualification or equivalent HR experience appropriate to your level. Experience within education, health, social care or another regulated environment would be advantageous, but isn't essential. You don't need to tick every box. We're interested in your experience, your approach and what you could bring to our team. Why join us? We're not going to pretend HR here will always be easy. But you'll have the opportunity to make a genuine difference, support colleagues who do incredible work and help shape how our People function develops. You'll also enjoy: From 25 days' annual leave plus Bank Holidays, increasing with service. Contributory pension with up to 6% employer contribution. Life Assurance and Employee Assistance Programme. Blue Light Card and discounted gym membership. Free on-site parking and subsidised staff transport. Affordable on-site accommodation options. Fully funded Enhanced DBS. £1,000 Recommend a Friend Scheme for eligible roles. Ongoing professional development and career progression opportunities. Ready for something different? Whether you're an experienced HR Advisor ready for your next step or already operating at a more senior level, we'd love to hear from you. We're looking for the right person, not simply the right job title. The scope of the role and salary will reflect the experience and capabilities of the successful candidate. Apply today by completing our online application form and uploading your CV. Applications will be reviewed as they are received. Safeguarding & Inclusion St Elizabeth's is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This role is subject to an Enhanced DBS check. We are proud to be an Investors in People and Disability Confident employer and welcome applications from all backgrounds. Reasonable adjustments are available throughout the recruitment process. Join St Elizabeth's and do HR somewhere your advice can genuinely make a difference. #INDMGR TPBN1_UKTJ