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We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. This role sits within Enablement Platforms in UK&I Technology reporting into the Head of Software Engineering. We are at the heart of the Sky UK technology landscape that supports every major product and customer experience at Sky, responsible for customer management and engagement platforms powering Sky Glass, Sky Q, Mobile, Broadband & Talk, Sky Protect, and exciting future products. You'll work closely with the wider Architecture, Engineering and Product communities, taking ownership, bridging gaps between teams, championing our platforms, and ensuring the opportunities and benefits for technical and operational simplification are translated into clear, compelling narratives for all levels of stakeholders. We are looking for someone who thinks strategically, thrives on solving complex problems creatively, has an eye for detail, and enjoys helping others succeed. You can balance quality, performance, and maintainability while delivering on time; you enjoy breaking down complex solutions into well-understood, manageable technology change and you have a proven track record of orchestrating and guiding multiple disciplines and teams to deliver technology change that realises tangible business benefit. What you'll do • Define enabler features to drive the technology roadmap for your agile release train., • Own the technology strategy and vision and systems architecture runway for your agile release train, informed by the wider technology strategy., • Engage with wider architecture, engineering and product teams to gain consensus on approach. Participate in relevant technology forums and governance., • Ensure system architecture is ready for PI planning and work closely with engineering teams to ensure understanding of the capability changes proposed., • Work closely with solution architecture and engineering to ensure that change to shared capabilities is carefully coordinated and well communicated., • Take accountability for strategic initiatives, shared capabilities, and cross-cutting objectives driven from the platform portfolio, while ensuring alignment and effective coordination within the respective product portfolio., • Work closely with engineering teams throughout each PI to assist in the delivery of the work., • Support the breakdown of capabilities into features. What you'll bring, • Experience working within an agile framework, at scale with demonstrable experience of how to align systems architecture considerations with agile principles and practices., • Experience of strong and close communication, collaboration, and team skills with both technology and business stakeholders., • A deep understanding and proven experience of technology architecture and frameworks including technology change and delivery lifecycles., • Broad and varied technology experience across architectural domains (e.g. data, infrastructure, integration, security, customer management, digital, app)., • Significant experience in a systems and engineering design background., • Significant experience in a senior architecture or engineering role., • Experience of customer relationship management systems architecture including customer engagement, commerce and fulfilment domains. · Line management experience or a willingness to support direct reports., • Nice to have: Experience in media and/or telecoms industry. Team overview UK&I Technology Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. OR Your office space:" Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers."On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon."" We'd love to hear from you"" OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. This role sits within Enablement Platforms in UK&I Technology reporting into the Head of Software Engineering. We are at the heart of the Sky UK technology landscape that supports every major product and customer experience at Sky, responsible for customer management and engagement platforms powering Sky Glass, Sky Q, Mobile, Broadband & Talk, Sky Protect, and exciting future products. You'll work closely with the wider Architecture, Engineering and Product communities, taking ownership, bridging gaps between teams, championing our platforms, and ensuring the opportunities and benefits for technical and operational simplification are translated into clear, compelling narratives for all levels of stakeholders. We are looking for someone who thinks strategically, thrives on solving complex problems creatively, has an eye for detail, and enjoys helping others succeed. You can balance quality, performance, and maintainability while delivering on time; you enjoy breaking down complex solutions into well-understood, manageable technology change and you have a proven track record of orchestrating and guiding multiple disciplines and teams to deliver technology change that realises tangible business benefit. What you'll do • Define enabler features to drive the technology roadmap for your agile release train., • Own the technology strategy and vision and systems architecture runway for your agile release train, informed by the wider technology strategy., • Engage with wider architecture, engineering and product teams to gain consensus on approach. Participate in relevant technology forums and governance., • Ensure system architecture is ready for PI planning and work closely with engineering teams to ensure understanding of the capability changes proposed., • Work closely with solution architecture and engineering to ensure that change to shared capabilities is carefully coordinated and well communicated., • Take accountability for strategic initiatives, shared capabilities, and cross-cutting objectives driven from the platform portfolio, while ensuring alignment and effective coordination within the respective product portfolio., • Work closely with engineering teams throughout each PI to assist in the delivery of the work., • Support the breakdown of capabilities into features. What you'll bring, • Experience working within an agile framework, at scale with demonstrable experience of how to align systems architecture considerations with agile principles and practices., • Experience of strong and close communication, collaboration, and team skills with both technology and business stakeholders., • A deep understanding and proven experience of technology architecture and frameworks including technology change and delivery lifecycles., • Broad and varied technology experience across architectural domains (e.g. data, infrastructure, integration, security, customer management, digital, app)., • Significant experience in a systems and engineering design background., • Significant experience in a senior architecture or engineering role., • Experience of customer relationship management systems architecture including customer engagement, commerce and fulfilment domains. · Line management experience or a willingness to support direct reports., • Nice to have: Experience in media and/or telecoms industry. Team overview UK&I Technology Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. OR Your office space:" Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers."On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon."" We'd love to hear from you"" OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. This role sits within Enablement Platforms in UK&I Technology reporting into the Head of Software Engineering. We are at the heart of the Sky UK technology landscape that supports every major product and customer experience at Sky, responsible for customer management and engagement platforms powering Sky Glass, Sky Q, Mobile, Broadband & Talk, Sky Protect, and exciting future products. You'll work closely with the wider Architecture, Engineering and Product communities, taking ownership, bridging gaps between teams, championing our platforms, and ensuring the opportunities and benefits for technical and operational simplification are translated into clear, compelling narratives for all levels of stakeholders. We are looking for someone who thinks strategically, thrives on solving complex problems creatively, has an eye for detail, and enjoys helping others succeed. You can balance quality, performance, and maintainability while delivering on time; you enjoy breaking down complex solutions into well-understood, manageable technology change and you have a proven track record of orchestrating and guiding multiple disciplines and teams to deliver technology change that realises tangible business benefit. What you'll do • Define enabler features to drive the technology roadmap for your agile release train., • Own the technology strategy and vision and systems architecture runway for your agile release train, informed by the wider technology strategy., • Engage with wider architecture, engineering and product teams to gain consensus on approach. Participate in relevant technology forums and governance., • Ensure system architecture is ready for PI planning and work closely with engineering teams to ensure understanding of the capability changes proposed., • Work closely with solution architecture and engineering to ensure that change to shared capabilities is carefully coordinated and well communicated., • Take accountability for strategic initiatives, shared capabilities, and cross-cutting objectives driven from the platform portfolio, while ensuring alignment and effective coordination within the respective product portfolio., • Work closely with engineering teams throughout each PI to assist in the delivery of the work., • Support the breakdown of capabilities into features. What you'll bring, • Experience working within an agile framework, at scale with demonstrable experience of how to align systems architecture considerations with agile principles and practices., • Experience of strong and close communication, collaboration, and team skills with both technology and business stakeholders., • A deep understanding and proven experience of technology architecture and frameworks including technology change and delivery lifecycles., • Broad and varied technology experience across architectural domains (e.g. data, infrastructure, integration, security, customer management, digital, app)., • Significant experience in a systems and engineering design background., • Significant experience in a senior architecture or engineering role., • Experience of customer relationship management systems architecture including customer engagement, commerce and fulfilment domains. · Line management experience or a willingness to support direct reports., • Nice to have: Experience in media and/or telecoms industry. Team overview UK&I Technology Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. OR Your office space:" Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers."On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon."" We'd love to hear from you"" OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As the DevOps Engineer, you will be responsible for designing, implementing, and maintaining the infrastructure and processes that enable continuous integration, delivery, and deployment of software applications. This position will also involve collaborating with development and operations teams to streamline workflows, automate repetitive tasks, and ensure the reliability, scalability, and security of the production environment. The position may involve being available for on-call duties as part of a scheduled roster. What you'll do • Lead and manage a team of DevOps engineers responsible for the development , deployment, and maintenance of infrastructure and automation systems, • Oversee the design, implementation , and optimization of DevOps products and workflows, • Collaborate with cross- functional teams, including product management, operations , video engineering, and monitoring, to ensure seamless delivery of infrastructure services, • Monitor and troubleshoot infrastructure delivery issues , ensuring high availability , quality of service, • Implement and manage cost optimization strategies to ensure efficient use of resources and budget control, • Stay current with industry trends and emerging technologies , incorporating them into the team's projects as appropriate, • Provide mentorship and professional development opportunities for team members , fostering a culture of continuous learning and improvement, • Manage team WIP limits , roadmaps, timelines, and resources to ensure successful delivery of multiple projects What you'll bring, • Experience working on multiple projects as part of a cross- functional team, • Working with architecture teams to design scalable , fault- tolerant , and cost- efficient solutions, • Passion for researching and implementing new technologies, • Experience with mentoring/knowledge-sharing, • Proven experience in coding with a programming/scripting language (e.g. Java, Golang , Javascript , Python, Bash), • Proven experience in IAC frameworks (e.g. Terraform , Ansible , Pulumi ), • Proven experience in using LINUX/UNIX, • Proven experience in using the GitOps approach and related tools (e.g. ArgoCD , FluxCD ), • Proven experience in working with DB (RDBMS or NoSQL ), • Proven experience in a containerized environment (k8s, docker ) and tools ( kubectl , Helm, kustomize , docker -compose), • Proven experience in networking and security standards, protocols and best practices, • Proven experience in logging systems (e.g. ELK stack ), • Proven experience in monitoring systems (e.g. Prometheus ), • Proven experience in tracing systems (e.g. OpenTelemetry , Jaeger), • Experience in performance optimization and resource management, • Relevant certifications (AWS, Google), • Understanding of Agile methodologies, • Ability to diagnose and resolve service- affecting issues in a Broadcast/ Livestream environment, • Pro- active attitude Team overview As a DevOps team within a prestigious broadcasting organization, we work closely with architecture, support , playout , distribution teams, and creative collaborators to bring innovative solutions to life. Our primary goal is to deliver end-to-end systems that meet the unique needs of our customers, starting from the initial concept and design phase all the way through to the deployment of a fully operational, polished product. We pride ourselves on being a small but highly efficient and well-structured team, with clearly defined roles that leverage each member's strengths to ensure seamless project execution. Our collaborative approach and strong communication channels enable us to adapt to dynamic requirements, maintain high-quality standards, and consistently deliver impactful solutions that enhance broadcasting workflows and audience engagement Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. This role sits within Enablement Platforms in UK&I Technology reporting into the Head of Software Engineering. We are at the heart of the Sky UK technology landscape that supports every major product and customer experience at Sky, responsible for customer management and engagement platforms powering Sky Glass, Sky Q, Mobile, Broadband & Talk, Sky Protect, and exciting future products. You'll work closely with the wider Architecture, Engineering and Product communities, taking ownership, bridging gaps between teams, championing our platforms, and ensuring the opportunities and benefits for technical and operational simplification are translated into clear, compelling narratives for all levels of stakeholders. We are looking for someone who thinks strategically, thrives on solving complex problems creatively, has an eye for detail, and enjoys helping others succeed. You can balance quality, performance, and maintainability while delivering on time; you enjoy breaking down complex solutions into well-understood, manageable technology change and you have a proven track record of orchestrating and guiding multiple disciplines and teams to deliver technology change that realises tangible business benefit. What you'll do • Define enabler features to drive the technology roadmap for your agile release train., • Own the technology strategy and vision and systems architecture runway for your agile release train, informed by the wider technology strategy., • Engage with wider architecture, engineering and product teams to gain consensus on approach. Participate in relevant technology forums and governance., • Ensure system architecture is ready for PI planning and work closely with engineering teams to ensure understanding of the capability changes proposed., • Work closely with solution architecture and engineering to ensure that change to shared capabilities is carefully coordinated and well communicated., • Take accountability for strategic initiatives, shared capabilities, and cross-cutting objectives driven from the platform portfolio, while ensuring alignment and effective coordination within the respective product portfolio., • Work closely with engineering teams throughout each PI to assist in the delivery of the work., • Support the breakdown of capabilities into features. What you'll bring, • Experience working within an agile framework, at scale with demonstrable experience of how to align systems architecture considerations with agile principles and practices., • Experience of strong and close communication, collaboration, and team skills with both technology and business stakeholders., • A deep understanding and proven experience of technology architecture and frameworks including technology change and delivery lifecycles., • Broad and varied technology experience across architectural domains (e.g. data, infrastructure, integration, security, customer management, digital, app)., • Significant experience in a systems and engineering design background., • Significant experience in a senior architecture or engineering role., • Experience of customer relationship management systems architecture including customer engagement, commerce and fulfilment domains. · Line management experience or a willingness to support direct reports., • Nice to have: Experience in media and/or telecoms industry. Team overview UK&I Technology Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. OR Your office space:" Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers."On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon."" We'd love to hear from you"" OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As the DevOps Engineer, you will be responsible for designing, implementing, and maintaining the infrastructure and processes that enable continuous integration, delivery, and deployment of software applications. This position will also involve collaborating with development and operations teams to streamline workflows, automate repetitive tasks, and ensure the reliability, scalability, and security of the production environment. The position may involve being available for on-call duties as part of a scheduled roster. What you'll do • Lead and manage a team of DevOps engineers responsible for the development , deployment, and maintenance of infrastructure and automation systems, • Oversee the design, implementation , and optimization of DevOps products and workflows, • Collaborate with cross- functional teams, including product management, operations , video engineering, and monitoring, to ensure seamless delivery of infrastructure services, • Monitor and troubleshoot infrastructure delivery issues , ensuring high availability , quality of service, • Implement and manage cost optimization strategies to ensure efficient use of resources and budget control, • Stay current with industry trends and emerging technologies , incorporating them into the team's projects as appropriate, • Provide mentorship and professional development opportunities for team members , fostering a culture of continuous learning and improvement, • Manage team WIP limits , roadmaps, timelines, and resources to ensure successful delivery of multiple projects What you'll bring, • Experience working on multiple projects as part of a cross- functional team, • Working with architecture teams to design scalable , fault- tolerant , and cost- efficient solutions, • Passion for researching and implementing new technologies, • Experience with mentoring/knowledge-sharing, • Proven experience in coding with a programming/scripting language (e.g. Java, Golang , Javascript , Python, Bash), • Proven experience in IAC frameworks (e.g. Terraform , Ansible , Pulumi ), • Proven experience in using LINUX/UNIX, • Proven experience in using the GitOps approach and related tools (e.g. ArgoCD , FluxCD ), • Proven experience in working with DB (RDBMS or NoSQL ), • Proven experience in a containerized environment (k8s, docker ) and tools ( kubectl , Helm, kustomize , docker -compose), • Proven experience in networking and security standards, protocols and best practices, • Proven experience in logging systems (e.g. ELK stack ), • Proven experience in monitoring systems (e.g. Prometheus ), • Proven experience in tracing systems (e.g. OpenTelemetry , Jaeger), • Experience in performance optimization and resource management, • Relevant certifications (AWS, Google), • Understanding of Agile methodologies, • Ability to diagnose and resolve service- affecting issues in a Broadcast/ Livestream environment, • Pro- active attitude Team overview As a DevOps team within a prestigious broadcasting organization, we work closely with architecture, support , playout , distribution teams, and creative collaborators to bring innovative solutions to life. Our primary goal is to deliver end-to-end systems that meet the unique needs of our customers, starting from the initial concept and design phase all the way through to the deployment of a fully operational, polished product. We pride ourselves on being a small but highly efficient and well-structured team, with clearly defined roles that leverage each member's strengths to ensure seamless project execution. Our collaborative approach and strong communication channels enable us to adapt to dynamic requirements, maintain high-quality standards, and consistently deliver impactful solutions that enhance broadcasting workflows and audience engagement Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Within Commerce Design, this role supports the Head of Design responsible for Checkout, Activation, and Manage experiences, working closely with the Heads and Leads responsible for Hooks & Storefronts, and Commerce Foundations to create end to end experiences. It does not have people management responsibilities. Hiring manager sits in Philadelphia. What you'll do: • Mentorship, Lead;ership & Design Excellence • Actively mentor junior, mid-level and senior designers , fostering growth, empathy, and shared responsibility to support team health., • Provide thoughtful, actionable feedback and direction across UX and UI disciplines throughout the full design lifecycle , cultivating a collaborative and inclusive design culture., • Champion best practices and elevate design thinking through leadership, example, and active contribution., • Lead core and experimental projects, consistently raising the bar through hands-on execution and strategic initiative. - Strategic Design Leadership, • Own and drive medium-term design strategy, managing multiple projects simultaneously, shifting between direct design work and oversight roles., • Prioritize effectively to maintain momentum and deliver outcomes across complex, multi-platform efforts., • Maintain a strong professional presence and clearly articulate design rationale to diverse stakeholders with credibility and professionalism., • Collaborate closely with cross-functional partners in product, engineering, and business to drive outcomes. What you'll bring :, • Recent experience working either ( preferably ) as a Lead, or as a Senior, clearly ready to make the step to Lead ., • Experience leading multi-platform design projects (native mobile, web , tv experience a plus ) with a hands-on approach, working in collaboration with product and engineering teams., • Proven ability to manage multiple design projects simultaneously, shifting fluidly between hands-on design and strategic oversight of other designers. Ability to resolve ambiguity and maintain momentum to deliver outcomes., • A portfolio that highlights advanced UX/UI design expertise , demonstrating strong problem-solving skills and adaptability across new domains , as well as proficiency in leading design tools such as Figma and Adobe Suite . We need to see samples of documentation across the design process , including artifacts such as user journeys, detailed flows, wireframes, and polished high-fidelity designs ., • Excellent presentation skills, with the ability to tailor delivery appropriately to audience., • Experience designing complex, data-driven user flows and scenarios; commerce experience a plus . Team overview Organization: Global Design, within the Global Product Organization (GPO) We design the experience at the heart of the home , " weaving multiple vertical products into a single horizontal platform for partners, and a world-class"in-home experience for customers. Our full-stack design team encompasses UX & UI designers, industrial designers, content strategists and writers, user researchers, software engineers, and so much more - all focused on quality in even the tiniest details, so the sum total of the in-home experience is excellent for all customers . Team: Commerce Design The Commerce Design team sits within Global Design. We are a team of about 15 people across the US and UK who are responsible for in-product commerce experiences globally across Comcast, Sky and various syndication partners. We build a scalable, world-class commerce ecosystem extending across TV interfaces, mobile apps, and web . As systems thinkers, we simplify complex challenges to create intuitive customer experiences. Grounded in user research, we balance customer needs with business goals and data insights to deliver effective solutions. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Within Commerce Design, this role supports the Head of Design responsible for Checkout, Activation, and Manage experiences, working closely with the Heads and Leads responsible for Hooks & Storefronts, and Commerce Foundations to create end to end experiences. It does not have people management responsibilities. Hiring manager sits in Philadelphia. What you'll do: • Mentorship, Lead;ership & Design Excellence • Actively mentor junior, mid-level and senior designers , fostering growth, empathy, and shared responsibility to support team health., • Provide thoughtful, actionable feedback and direction across UX and UI disciplines throughout the full design lifecycle , cultivating a collaborative and inclusive design culture., • Champion best practices and elevate design thinking through leadership, example, and active contribution., • Lead core and experimental projects, consistently raising the bar through hands-on execution and strategic initiative. - Strategic Design Leadership, • Own and drive medium-term design strategy, managing multiple projects simultaneously, shifting between direct design work and oversight roles., • Prioritize effectively to maintain momentum and deliver outcomes across complex, multi-platform efforts., • Maintain a strong professional presence and clearly articulate design rationale to diverse stakeholders with credibility and professionalism., • Collaborate closely with cross-functional partners in product, engineering, and business to drive outcomes. What you'll bring :, • Recent experience working either ( preferably ) as a Lead, or as a Senior, clearly ready to make the step to Lead ., • Experience leading multi-platform design projects (native mobile, web , tv experience a plus ) with a hands-on approach, working in collaboration with product and engineering teams., • Proven ability to manage multiple design projects simultaneously, shifting fluidly between hands-on design and strategic oversight of other designers. Ability to resolve ambiguity and maintain momentum to deliver outcomes., • A portfolio that highlights advanced UX/UI design expertise , demonstrating strong problem-solving skills and adaptability across new domains , as well as proficiency in leading design tools such as Figma and Adobe Suite . We need to see samples of documentation across the design process , including artifacts such as user journeys, detailed flows, wireframes, and polished high-fidelity designs ., • Excellent presentation skills, with the ability to tailor delivery appropriately to audience., • Experience designing complex, data-driven user flows and scenarios; commerce experience a plus . Team overview Organization: Global Design, within the Global Product Organization (GPO) We design the experience at the heart of the home , " weaving multiple vertical products into a single horizontal platform for partners, and a world-class"in-home experience for customers. Our full-stack design team encompasses UX & UI designers, industrial designers, content strategists and writers, user researchers, software engineers, and so much more - all focused on quality in even the tiniest details, so the sum total of the in-home experience is excellent for all customers . Team: Commerce Design The Commerce Design team sits within Global Design. We are a team of about 15 people across the US and UK who are responsible for in-product commerce experiences globally across Comcast, Sky and various syndication partners. We build a scalable, world-class commerce ecosystem extending across TV interfaces, mobile apps, and web . As systems thinkers, we simplify complex challenges to create intuitive customer experiences. Grounded in user research, we balance customer needs with business goals and data insights to deliver effective solutions. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Within Commerce Design, this role supports the Head of Design responsible for Checkout, Activation, and Manage experiences, working closely with the Heads and Leads responsible for Hooks & Storefronts, and Commerce Foundations to create end to end experiences. It does not have people management responsibilities. Hiring manager sits in Philadelphia. What you'll do: • Mentorship, Lead;ership & Design Excellence • Actively mentor junior, mid-level and senior designers , fostering growth, empathy, and shared responsibility to support team health., • Provide thoughtful, actionable feedback and direction across UX and UI disciplines throughout the full design lifecycle , cultivating a collaborative and inclusive design culture., • Champion best practices and elevate design thinking through leadership, example, and active contribution., • Lead core and experimental projects, consistently raising the bar through hands-on execution and strategic initiative. - Strategic Design Leadership, • Own and drive medium-term design strategy, managing multiple projects simultaneously, shifting between direct design work and oversight roles., • Prioritize effectively to maintain momentum and deliver outcomes across complex, multi-platform efforts., • Maintain a strong professional presence and clearly articulate design rationale to diverse stakeholders with credibility and professionalism., • Collaborate closely with cross-functional partners in product, engineering, and business to drive outcomes. What you'll bring :, • Recent experience working either ( preferably ) as a Lead, or as a Senior, clearly ready to make the step to Lead ., • Experience leading multi-platform design projects (native mobile, web , tv experience a plus ) with a hands-on approach, working in collaboration with product and engineering teams., • Proven ability to manage multiple design projects simultaneously, shifting fluidly between hands-on design and strategic oversight of other designers. Ability to resolve ambiguity and maintain momentum to deliver outcomes., • A portfolio that highlights advanced UX/UI design expertise , demonstrating strong problem-solving skills and adaptability across new domains , as well as proficiency in leading design tools such as Figma and Adobe Suite . We need to see samples of documentation across the design process , including artifacts such as user journeys, detailed flows, wireframes, and polished high-fidelity designs ., • Excellent presentation skills, with the ability to tailor delivery appropriately to audience., • Experience designing complex, data-driven user flows and scenarios; commerce experience a plus . Team overview Organization: Global Design, within the Global Product Organization (GPO) We design the experience at the heart of the home , " weaving multiple vertical products into a single horizontal platform for partners, and a world-class"in-home experience for customers. Our full-stack design team encompasses UX & UI designers, industrial designers, content strategists and writers, user researchers, software engineers, and so much more - all focused on quality in even the tiniest details, so the sum total of the in-home experience is excellent for all customers . Team: Commerce Design The Commerce Design team sits within Global Design. We are a team of about 15 people across the US and UK who are responsible for in-product commerce experiences globally across Comcast, Sky and various syndication partners. We build a scalable, world-class commerce ecosystem extending across TV interfaces, mobile apps, and web . As systems thinkers, we simplify complex challenges to create intuitive customer experiences. Grounded in user research, we balance customer needs with business goals and data insights to deliver effective solutions. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As the DevOps Engineer, you will be responsible for designing, implementing, and maintaining the infrastructure and processes that enable continuous integration, delivery, and deployment of software applications. This position will also involve collaborating with development and operations teams to streamline workflows, automate repetitive tasks, and ensure the reliability, scalability, and security of the production environment. The position may involve being available for on-call duties as part of a scheduled roster. What you'll do • Lead and manage a team of DevOps engineers responsible for the development , deployment, and maintenance of infrastructure and automation systems, • Oversee the design, implementation , and optimization of DevOps products and workflows, • Collaborate with cross- functional teams, including product management, operations , video engineering, and monitoring, to ensure seamless delivery of infrastructure services, • Monitor and troubleshoot infrastructure delivery issues , ensuring high availability , quality of service, • Implement and manage cost optimization strategies to ensure efficient use of resources and budget control, • Stay current with industry trends and emerging technologies , incorporating them into the team's projects as appropriate, • Provide mentorship and professional development opportunities for team members , fostering a culture of continuous learning and improvement, • Manage team WIP limits , roadmaps, timelines, and resources to ensure successful delivery of multiple projects What you'll bring, • Experience working on multiple projects as part of a cross- functional team, • Working with architecture teams to design scalable , fault- tolerant , and cost- efficient solutions, • Passion for researching and implementing new technologies, • Experience with mentoring/knowledge-sharing, • Proven experience in coding with a programming/scripting language (e.g. Java, Golang , Javascript , Python, Bash), • Proven experience in IAC frameworks (e.g. Terraform , Ansible , Pulumi ), • Proven experience in using LINUX/UNIX, • Proven experience in using the GitOps approach and related tools (e.g. ArgoCD , FluxCD ), • Proven experience in working with DB (RDBMS or NoSQL ), • Proven experience in a containerized environment (k8s, docker ) and tools ( kubectl , Helm, kustomize , docker -compose), • Proven experience in networking and security standards, protocols and best practices, • Proven experience in logging systems (e.g. ELK stack ), • Proven experience in monitoring systems (e.g. Prometheus ), • Proven experience in tracing systems (e.g. OpenTelemetry , Jaeger), • Experience in performance optimization and resource management, • Relevant certifications (AWS, Google), • Understanding of Agile methodologies, • Ability to diagnose and resolve service- affecting issues in a Broadcast/ Livestream environment, • Pro- active attitude Team overview As a DevOps team within a prestigious broadcasting organization, we work closely with architecture, support , playout , distribution teams, and creative collaborators to bring innovative solutions to life. Our primary goal is to deliver end-to-end systems that meet the unique needs of our customers, starting from the initial concept and design phase all the way through to the deployment of a fully operational, polished product. We pride ourselves on being a small but highly efficient and well-structured team, with clearly defined roles that leverage each member's strengths to ensure seamless project execution. Our collaborative approach and strong communication channels enable us to adapt to dynamic requirements, maintain high-quality standards, and consistently deliver impactful solutions that enhance broadcasting workflows and audience engagement Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We're seeking a detail-oriented and motivated individual to join our Resilience, Readiness and Response team at Sky. This role will focus on supporting the team to deliver multiple exciting milestones that will have a strategic impact on the business. This role will play a critical part in ensuring that our operational resilience, readiness, and response programme is well-documented, clearly communicated, and aligned with the company's objectives. You'll work closely with stakeholders across the organisation to ensure that key information is effectively conveyed and that the programme supports Sky's overall resilience response strategy As an Operational Resilience Practitioner, you will support each discipline of the team (Operational Resilience, Business Continuity, Emergency Response, Crisis Management and Exercising) gaining valuable insight and experience into Sky's ability to respond to disruption and remain resilient. This opportunity is designed to provide hands-on experience and development opportunities and demands a can-do attitude, strong analytical skills, and the ability to collaborate effectively across different departments. What you'll do: • Collaborate with the Operational Resilience team to produce, update, and maintain comprehensive documentation for the operational resilience programme, ensuring it is aligned with Sky's strategic objectives., • Develop high-quality presentation materials and reports for senior leadership, summarising programme progress, challenges, and recommendations., • Standardise templates, processes, and formats for resilience documentation to ensure clarity and consistency across departments., • Work closely with stakeholders to gather necessary information for resilience materials, ensuring that all documentation reflects the latest programme developments and aligns with best practices., • Assist in the preparation of training materials, guidance documents, and procedural manuals that support the operational resilience programme., • Support the creation of reports and dashboards that communicate key resilience metrics and performance indicators to senior management., • Partake on a rotational basis in the Team's On-Call programme, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required., • Support the Operational Resilience team's use of Artificial Intelligence, creating materials to assist the training and testing of multiple business areas. What you'll bring:, • A strong understanding of Operational Resilience and Crisis Management: You have experience of applying Resilience in the corporate world including practical knowledge of resilience frameworks, incident response structures, escalation processes and continuity planning, • Excellent communication skills : Ability to create clear, concise, and compelling documents and presentation materials that resonate with various levels of the business, including senior stakeholders., • Strong writing and editing skills : You'll be able to draft professional, polished materials that clearly communicate complex ideas in a simplified manner., • Attention to detail : A keen eye for consistency, accuracy, and format in all documentation and presentations., • Self-starter attitude : Proactive in managing tasks and timelines, capable of working independently and iteratively to meet high standards of delivery., • Strong organisational skills : Able to manage multiple tasks simultaneously, ensuring that all documentation is up-to-date and aligned with the latest programme requirements., • Collaborative mindset : Ability to work with various teams and departments to ensure that documentation reflects the input of all necessary stakeholders and supports a unified approach to operational resilience., • Solution orientated : Comfortable identifying areas for improvement in documentation processes and suggesting enhancements to ensure that materials are effective and fit for purpose. Preferred Qualifications/Experience:, • A degree in a related field such as Business, or a similar discipline., • Experience in producing professional documentation or materials for internal/external stakeholders is a plus., • Ability to communicate to a range of different stakeholders. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required."" Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As the DevOps Engineer, you will be responsible for designing, implementing, and maintaining the infrastructure and processes that enable continuous integration, delivery, and deployment of software applications. This position will also involve collaborating with development and operations teams to streamline workflows, automate repetitive tasks, and ensure the reliability, scalability, and security of the production environment. The position may involve being available for on-call duties as part of a scheduled roster. What you'll do • Lead and manage a team of DevOps engineers responsible for the development , deployment, and maintenance of infrastructure and automation systems, • Oversee the design, implementation , and optimization of DevOps products and workflows, • Collaborate with cross- functional teams, including product management, operations , video engineering, and monitoring, to ensure seamless delivery of infrastructure services, • Monitor and troubleshoot infrastructure delivery issues , ensuring high availability , quality of service, • Implement and manage cost optimization strategies to ensure efficient use of resources and budget control, • Stay current with industry trends and emerging technologies , incorporating them into the team's projects as appropriate, • Provide mentorship and professional development opportunities for team members , fostering a culture of continuous learning and improvement, • Manage team WIP limits , roadmaps, timelines, and resources to ensure successful delivery of multiple projects What you'll bring, • Experience working on multiple projects as part of a cross- functional team, • Working with architecture teams to design scalable , fault- tolerant , and cost- efficient solutions, • Passion for researching and implementing new technologies, • Experience with mentoring/knowledge-sharing, • Proven experience in coding with a programming/scripting language (e.g. Java, Golang , Javascript , Python, Bash), • Proven experience in IAC frameworks (e.g. Terraform , Ansible , Pulumi ), • Proven experience in using LINUX/UNIX, • Proven experience in using the GitOps approach and related tools (e.g. ArgoCD , FluxCD ), • Proven experience in working with DB (RDBMS or NoSQL ), • Proven experience in a containerized environment (k8s, docker ) and tools ( kubectl , Helm, kustomize , docker -compose), • Proven experience in networking and security standards, protocols and best practices, • Proven experience in logging systems (e.g. ELK stack ), • Proven experience in monitoring systems (e.g. Prometheus ), • Proven experience in tracing systems (e.g. OpenTelemetry , Jaeger), • Experience in performance optimization and resource management, • Relevant certifications (AWS, Google), • Understanding of Agile methodologies, • Ability to diagnose and resolve service- affecting issues in a Broadcast/ Livestream environment, • Pro- active attitude Team overview As a DevOps team within a prestigious broadcasting organization, we work closely with architecture, support , playout , distribution teams, and creative collaborators to bring innovative solutions to life. Our primary goal is to deliver end-to-end systems that meet the unique needs of our customers, starting from the initial concept and design phase all the way through to the deployment of a fully operational, polished product. We pride ourselves on being a small but highly efficient and well-structured team, with clearly defined roles that leverage each member's strengths to ensure seamless project execution. Our collaborative approach and strong communication channels enable us to adapt to dynamic requirements, maintain high-quality standards, and consistently deliver impactful solutions that enhance broadcasting workflows and audience engagement Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

About Us DaVita UK delivers life-saving kidney care to over 2,000 patients across England & Wales. DaVita UK is one of the 14 countries which form DaVita International focusing on transforming care and improving quality of life for people receiving dialysis treatment globally. When you join the DaVita Village, you're joining a winning team with Community First, Company Second culture. We are proud to be an independent, nurse-led provider, working in partnership with the NHS to deliver the highest standards of care using cutting-edge technology in welcoming, modern environments. Role Overview The Systems & Application Support Specialist is responsible for delivering high-quality first and second-line support across DaVita UK, with a strong focus on the organisation’s clinical and healthcare applications alongside standard business applications and core IT infrastructure. This role supports end users with technical issues, application troubleshooting, onboarding/outboarding processes, and ongoing improvements to system performance and reliability. The Specialist will work closely with the IT Manager and an external IT support partner to ensure seamless support operations, effective ticket handling, and alignment with enterprise IT standards. A key aspect of the role is the management and optimisation of DaVita UK’s application stack, including EMR platforms, healthcare-specific tools, SSO integrations, and associated workflows. The Specialist will also contribute to IT projects, cybersecurity initiatives, and continuous improvement activities across the organisation. Key Responsibilities End-User Support • Provide first and second-line support for all internal users across hardware, software, EMR platforms, and healthcare applications., • Monitor, triage, and coordinate support tickets with the external IT partner to ensure timely resolution in line with SLAs., • Escalate issues as needed to minimise operational disruption and maintain business continuity., • Deliver a high standard of customer service across all interactions. Application & System Support • Provide technical support for EMR systems, clinical applications, and business software., • Troubleshoot application issues, identify root causes, and implement corrective measures., • Perform routine maintenance, updates, and configurations across systems and applications., • Monitor system performance and proactively address emerging issues. User Onboarding, Offboarding & Induction • Manage user account creation, modification, and deactivation across systems, applications, and SSO environments., • Prepare and configure user devices, application access, and network permissions., • Conduct IT inductions for new employees, ensuring understanding of essential tools and security protocols., • Complete exit procedures ensuring secure access removal and compliance with data policies. IT Training & User Enablement • Deliver basic IT training to improve user independence with applications and systems., • Provide one-to-one or group training sessions for new systems or software rollouts., • Create user guides or reference materials where required. Collaboration with IT Manager & External IT Partner • Align support priorities, processes, and improvement initiatives with the IT Manager., • Serve as the primary contact for escalations and application-related inquiries with the external IT provider., • Assist in implementing new technologies, ensuring alignment with security, compliance, and operational standards. Participation in IT & Application Projects • Support the planning, execution, and delivery of IT and application-related projects, including EMR enhancements, integrations, and migrations., • Assist with evaluating new technologies, application solutions, or feature updates., • Work cross-functionally to ensure project outcomes meet organisational needs. Data Privacy, Security & Continuous Improvement • Maintain and enforce data protection, security practices, and access controls across all systems., • Participate in security audits, assessments, and improvement initiatives., • Support backup, recovery, and business continuity processes., • Help refine IT processes and documentation to drive efficiency and consistency. Cybersecurity & Compliance • Support cybersecurity initiatives, especially those relating to application access, SSO, MFA, and EMR data protection., • Assist with maintaining Cyber Essentials certification., • Coordinate with internal and external partners on vulnerability remediation and penetration testing activities. Alignment with Enterprise Standards • Ensure all systems, applications, and support activities align with DaVita corporate IT policies and standards., • Collaborate with global teams to implement enterprise-wide updates, security measures, and application integrations. Inventory & Asset Management • Maintain accurate records of IT assets, including hardware, software licenses, and application accounts., • Support procurement processes for new hardware, software, or subscriptions. Required Qualifications • Bachelor’s degree in Information Technology, Computer Science, or equivalent professional experience., • 4+ years’ experience in IT support or application support roles., • Experience supporting EMR systems or healthcare-related applications., • Proficiency in Windows, MacOS, and common enterprise software environments., • Understanding of networking fundamentals (TCP/IP, VLANs, Wi-Fi, firewalls)., • Experience with SSO technologies (e.g., Azure AD, Okta, ADFS)., • Strong analytical and troubleshooting skills., • Excellent communication skills for supporting users and collaborating with vendors., • Familiarity with user access management, onboarding and offboarding processes. Preferred Skills • Prior experience supporting clinical or healthcare information systems, including Electronic Medical Records (EMR/EHR) platforms., • Knowledge of cloud services (Azure, AWS)., • Certifications such as CompTIA A+, Network+, Microsoft Certified: Azure Administrator Associate., • Experience working with external IT service providers., • Knowledge of Cyber Essentials frameworks and penetration testing processes. Personal Attributes • Strong customer service mindset and empathetic communication style., • Highly organised with strong time management skills., • Proactive problem solver able to anticipate and address issues early., • Commitment to data privacy, security, and compliance., • Ability to work independently and collaboratively with team members and partners., • Adaptable, resourceful, and eager to support continuous improvement. What can you expect when you join? • Competitive Salary, • Company Pension Scheme, • 35 days' paid leave per annum, including bank holidays, • Life Assurance to 3 times annual salary, • Retail discount scheme membership, • Free onsite parking, • A commitment to your training and development, • A "community first, company second" culture based on Core Values that really matter, • An exciting, collaborative and driven multinational environment, • Live our mission: To be the Provider, Partner, and Employer of Choice, • Dedication, above all, to caring for our patients and teammates

Job Title: Services Manager Job Type: Full Time Salary: £48k + Bonus We are partnering with a well-established healthcare organisation that delivers community-based clinical services across multiple NHS contracts. They are seeking a Service Manager to oversee operational performance, service delivery, and financial management across a portfolio of outpatient pathways. This is an excellent opportunity to join a forward-thinking provider committed to high-quality patient care. About the Role In this role, you will be responsible for the day-to-day management of a number of community clinical services, ensuring they run efficiently and meet all contractual, financial, and quality standards. You will lead teams, improve operational processes, manage budgets, and collaborate with a wide range of internal and external stakeholders to maintain outstanding service delivery. Key Responsibilities • Service Delivery: Lead and optimise the delivery of community outpatient services, ensuring strong performance and patient experience., • Financial Management: Manage service budgets, oversee the P&L, and work with Finance to maintain cost-effective operations., • Stakeholder Management: Build and maintain effective relationships with clinical staff, commissioners, and partner organisations., • Leadership: Provide clear direction to service teams, supporting a positive and motivated working environment., • Performance Monitoring: Track KPIs, manage patient flow and waitlists, and implement improvements where needed., • Compliance: Ensure full adherence to NHS standards, contractual requirements, and regulatory frameworks. What We're Looking For Essential Skills & Experience: • Strong leadership skills with experience managing operational teams, • Solid financial understanding including budget and P&L management, • Excellent communication and stakeholder engagement skills, • Analytical approach to problem-solving and performance improvement, • Experience working within healthcare operations (community services or outpatient pathways desirable), • Competency using healthcare systems and data tools Why Apply? This is a fantastic opportunity to join a respected healthcare provider making a real impact across community services. You will have the autonomy to shape service performance, lead committed teams, and contribute to ongoing service innovation. If you're ready for a rewarding leadership role within healthcare operations, we'd love to hear from you!

Support elite performance with exceptional care. The Health Partners Europe Group (HPE, Sempris and Formis) operate at the heart of elite and professional sport across the UK. For over thirty years, Health Partners has developed and maintained a comprehensive, unified ecosystem covering healthcare, performance and risk governance. Through three closely aligned businesses, we coordinate care for professional athletes across football, rugby, cricket, and over 75 sporting disciplines (Health Partners), alongside the provision of specialist indemnity insurance for sports medics (Sempris) and the data driven performance management of elite athletes (FORMIS). Our clients include Premier League Football Clubs, National Governing Bodies, National squads, academy, youth and disability players. We facilitate the medical care of more than 97% of all professional football players across the 92 clubs in the Premier League and English Football League. We are trusted by some of the largest sporting organisations in the world for our discretion, governance, and ability to build and maintain complex healthcare systems. The group continues to grow and we are looking for an experienced, strategic, and commercially grounded individual to join us as our Senior Medical Scheme Manager. Role Overview This is a senior role with strategic and holistic oversight of key medical schemes and healthcare trusts. It requires a seasoned professional who brings 10–15 years of experience in insurance, healthcare scheme management, trust administration, or a comparable environment. You will be responsible for the performance, governance, financial integrity, and development of one or more major schemes. This includes data analysis, reporting to boards and trustees, contribution and rate-setting, and the continuous improvement of scheme processes and systems. You will work closely with senior clinicians, NGBs, administrators, and specialist healthcare providers. The role suits someone who is comfortable switching between high-level strategic thinking and detailed operational oversight, who can bring clarity, structure, and considered judgement to complex schemes. Key Responsibilities Strategic Scheme Management & Governance • Provide overarching leadership and direction for assigned schemes, ensuring alignment with trust objectives and governance requirements., • Lead annual renewal cycles, preparing contribution recommendations, performance summaries, and board-level presentations., • Maintain a deep understanding of scheme rules, benefits, pricing frameworks, and governance processes., • Identify emerging issues, trends, or risks and communicate them effectively to trustees, boards, or internal leadership., • Ensure scheme decisions are consistent, transparent, and aligned with policy and regulatory expectations. Financial Oversight & Performance Management • Own the end-to-end financial management of the scheme, including contribution setting, loss-ratio analysis, and forecasting., • Conduct detailed quarterly membership reconciliations and issue accurate contribution invoices to all scheme participants., • Oversee claims and benefits administration, including adjudication of discretionary requests and escalation where appropriate., • Reconcile management accounts, provider invoices, and internal claims data to ensure financial accuracy and accountability., • Monitor spend patterns, utilisation rates, and high-cost cases to support strategic decision-making. Stakeholder & Relationship Management • Act as a senior point of contact for scheme administrators, clinicians, providers, and internal teams., • Build trusted working relationships that support scheme stability, responsiveness, and good communication., • Provide clear guidance on scheme rules, eligibility, and administrative processes., • Represent the scheme in meetings with trustees, board members and partner organisations. Data, Reporting & Insight • Produce timely, accurate and strategic reporting packs, including utilisation trends, financial performance, risk insights, and scheme commentary., • Conduct deep-dive analysis to support renewal discussions, pricing decisions, and governance reviews., • Respond to ad-hoc data requests from boards, clubs, NGBs, and senior stakeholders., • Maintain and evolve scheme datasets, ensuring high data quality and clear audit trails. Systems, Processes & Continuous Improvement • Maintain accurate system configuration for scheme pricing, eligibility rules, member categories, and benefit limits., • Define and communicate system change requirements; work with developers and analysts to support improvements., • Contribute to the development of internal tools, dashboards, and reporting automation., • Support the evolution of operational processes to increase efficiency, accuracy, and user experience. Additional Responsibilities • Provide mentorship and structured oversight for colleagues working within the scheme., • Support organisational projects relating to new schemes, system upgrades, or operational redesign., • Participate in governance reviews, audits, and internal quality processes. What We’re Looking For Essential • 10–15 years’ experience in insurance, healthcare scheme management, trust administration, or PMI., • Proven ability to operate at a senior level with strategic oversight of complex schemes or portfolios., • Strong financial and analytical capability, with experience in contribution-setting, reconciliation, and scheme performance management., • Excellent communication skills, able to engage credibly with board members, trustees, and senior sport executives., • A calm, organised, and structured approach, with strong judgement and attention to detail., • Confidence managing sensitive or high-stakes issues within a governance-led framework. Desirable • Experience working with sporting organisations, healthcare providers, or regulated environments., • Advanced Excel skills or exposure to SQL or data tools., • Experience presenting insights or recommendations at board level., • Understanding of medical terminology or healthcare delivery (training can be provided). Perks & Flexibility • Exposure to senior decision-makers across elite sport and private healthcare., • Opportunity to influence and shape the evolution of major medical schemes and sit at the intersection of healthcare, risk and performance management across the elite sports landscape., • 4 days in the office across Surrey and Central London offices. 1-day WFH, • Flexible structure: 4 or 5 working days considered., • Location: Surrey, • Full MHD Private Medical Insurance, • Highly competitive pension contribution and host of other benefits, • Salary: Competitive and reflective of senior experience.

Support elite performance with exceptional care. The Health Partners Europe Group (HPE, Sempris and Formis) operate at the heart of elite and professional sport across the UK. For over thirty years, Health Partners has developed and maintained a comprehensive, unified ecosystem covering healthcare, performance and risk governance. Through three closely aligned businesses, we coordinate care for professional athletes across football, rugby, cricket, and over 75 sporting disciplines (Health Partners), alongside the provision of specialist indemnity insurance for sports medics (Sempris) and the data driven performance management of elite athletes (FORMIS). Our clients include Premier League Football Clubs, National Governing Bodies, National squads, academy, youth and disability players. We facilitate the medical care of more than 97% of all professional football players across the 92 clubs in the Premier League and English Football League. We are trusted by some of the largest sporting organisations in the world for our discretion, governance, and ability to build and maintain complex healthcare systems. The group continues to grow and we are looking for Client Engagement & Project Administration Executive – Sports Health & Performance Software Location Sutton (Full Time, Office-Based) • Primary base: Health Partners Offices, Sutton, • Regular travel to London offices, • Occasional travel to client sites or company offices as required Reporting Line Reports to: International Client Manager Key Relationships • Software Developers, • Client Managers, • Project Lead, • External Clients Company Overview FORMIS is a leading international provider of medical and performance record software for elite sports teams. Our platform supports professional clubs, national teams, and performance-driven organisations by enabling them to track, analyse, and optimise athlete performance and wellbeing. We pride ourselves on delivering high-quality software, client support, and continuous product innovation. Role Overview The Client Engagement & Project Administration Executive plays a key frontline role in delivering outstanding client support and coordinating project activity. Working closely with the International Client & Project Lead, this position combines customer service, training delivery, project administration, software testing, and operational support. A critical element of the role is gathering, analysing, and translating client feedback into actionable insights that inform ongoing software development and product improvement. The role also involves system testing, bug reporting, client training, and live support via the help desk. This is a structured, office-based role with regular working hours in Sutton, supported by occasional travel depending on client and project requirements. Key Responsibilities Client Support & Engagement • Provide responsive client support via live chat (Crisp), email, and occasional phone calls, • Maintain accurate records of client communications and requests within CRM systems, • Build and maintain strong working relationships with sports clubs, national teams, and performance organisations, • Support clients with performance data management, reporting, and analytics, • Deliver bespoke client reports using integrated dashboards and analytical tools, • Collaborate with the development team to resolve issues and improve system functionality Software Testing & Product Feedback • Test system updates and new features prior to release, • Log bugs and development requests using Trello, • Gather, interpret, and document client feedback, • Contribute insights directly into product development roadmaps Training & Product Familiarisation • Deliver face-to-face, remote, and on-demand training for new and existing users, • Create and maintain user support documentation and training materials, • Stay informed on developments in elite sports science, performance analysis, and data analytics Project Coordination & Internal Collaboration • Support the International Client & Project Lead with project planning and coordination, • Assist with sprint planning and software update rollouts, • Use Trello and Pumble for task tracking and internal communication, • Maintain accurate client and operational data within Capsule CRM Business Development & Marketing Support • Assist with client engagement initiatives and promotional activities, • Support relationship development with new and existing clients Regulatory Compliance & Confidentiality • Ensure full compliance with GDPR and data protection regulations, • Handle sensitive medical and performance data in line with governance policies, • Participate in mandatory compliance and data privacy training Administration & Operational Support • Provide day-to-day administrative and operational support, • Assist with contract administration, invoicing, and documentation, • Remain flexible and proactive as responsibilities evolve with business needs Professional Development • Participate in ongoing training and professional development, • Attend regular performance reviews with senior management, • Engage in relevant formal education or certification opportunities

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do • Define and implement the long-term vision for how the AI Factory builds and scales AI offers as BCG’s Practice Areas’ central AI and digital product engineering hub., • Leadership & Governance*, • Lead and inspire a 250+ person multidisciplinary engineering organization, covering product engineering, AI/ML, UX, data and platform design., • Co-chair the AI Factory governance forum with the CPO, and represent the unit in global leadership forums., • Define operating principles, establish operational KPIs and performance dashboards covering delivery efficiency, quality, user adoption, and ROI., • Shape the AI Factory’s governance model, setting direction, priorities, and investment allocations across initiatives., • Define the AI Factory’s operating model, including its interaction with Practice Areas and other areas of BCG (e.g. IT and BCG X), • Set and review the budget of the AI Factory, in partnership with the CPO, • Lead the integration of the multiple existing units that will be combined into a cohesive AI factory organisation, • Design and operationalise the organizational structure required to build and maintain digital solutions and the platform to support them, spanning core build pods, platform teams and enablement functions build & maintain digital solutions., • Define and execute a resource, recruiting strategy and workforce plan (including location, integration of temporary resources, budget management and outsourcing strategy) to fill capabilities’ gaps., • Partner with People and HR functions to strengthen the AI Factory’s Employee Value Proposition training pathways and retention strategies., • Build a high-performing engineering and leadership team that reflects BCG’s diversity and inclusion commitments., • Oversee capability development and role harmonisation from the integration of multiple existing units., • Define and implement agile, scalable delivery models for building and maintaining AI and digital tools., • Establish best-in-class engineering practices, including CI/CD, code quality, observability and documentation standards, • Define and set up platform in partnership with corporate platform teams, with reusable components required to accelerate product development., • Oversee continuous improvement in engineering practices, ensuring adherence to best-in-class development standards., • Oversee security, privacy and compliance for all AIF products in partnership with IT and Legal., • Establish engineering metrics to validate technical product performance as well as customer satisfaction and adapt approach based on feedback and learnings., • Translate lessons from current builds into reusable components and frameworks to reduce time-to-market for future offers, • Partner with the Product Strategy Lead and the CPO (Chief Product Officer) to drive and monitor commercial performance, and to capture feedback to drive product innovation that amplifies BCG’s market differentiation in AI and digital delivery., • Champion innovation within BCG to drive competitive differentiation in AI-enabled consulting and digital delivery What You'll Bring • 15+ years of (product) engineering leadership experience, including building and running engineering/product orgs of 200+ people., • Deep understanding of AI technologies, UX, software architecture and modern engineering practices., • Experience leading onshore and offshore engineering teams., • Proven track record in scaling engineering organizations, ideally gained in a leading tech firm., • Experience working in a global professional services, decentralized environment (e.g., BCG, McKinsey, Bain, or other global partnerships), with a deep appreciation for how such organizations operate and make decisions., • Expertise in digital product design and agile development, • Ability to balance strategic leadership with operational execution in a highly matrixed environment., • Exceptional communication and stakeholder management skills, with the gravitas to engage senior partners and the vision to inspire teams., • Entrepreneurial, results-driven mindset with a passion for building enduring product engineering capabilities. Additional info • BCG Chief Product Officer (CPO), • BCG PAL leadership, • BCG Product Strategy Lead, • Practice Area Leaders, who will remain budget owners for most offers, • BCG X and IT counterparts to capture potential synergies, • Knowledge and BST leadership, ensuring consistency in data, security and operating standards Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

Store Manager | New Store Opening | Kingston upon Thames | Salary up to £35,000 + Bonus | Retail Zachary Daniels Recruitment are currently recruiting for an exciting new store opening in Kingston upon Thames! This retailer are a well-loved, high street retailer known for delivering exceptional customer experiences and high-quality products. We are seeking a dynamic, motivated, and experienced Store Manager to lead the team and drive the success of this new store. Role Overview: As Store Manager, you will be responsible for overseeing the day-to-day operations of the store, ensuring the team delivers outstanding customer service, and driving sales to meet and exceed targets. You will play a key role in managing stock, ensuring visual merchandising is in line with company standards, and maintaining a positive, engaging atmosphere for both customers and employees. Store Manager Benefits: • Monthly product allowance, • Up to 50% off staff discount, • Access to well-being portal, • Flexible working opportunities, • Lead, motivate, and develop a high-performing team to consistently meet store goals and deliver excellent customer service., • Drive sales and ensure the store achieves its targets through effective leadership and operational excellence., • Build strong customer relationships, ensuring a loyal and returning customer base., • Implement and enforce company policies and procedures to ensure compliance and smooth daily operations., • Monitor and manage store budgets and expenses to maximize profitability., • Previous experience in retail management, ideally in a high-street or retail environment, • Proven track record of meeting sales targets and driving team performance, • Ability to inspire and motivate a team in a fast-paced environment How to Apply: Please apply below with your most up to date CV We look forward to hearing from you! Store Manager | New Store Opening | Kingston upon Thames | Salary up to £35,000 + Bonus | Retail BBBH32765

Who we are: Founded over 35 years ago, Humax Electronics has built a global reputation as a trusted technology company specialising in smart home and mobility solutions. Originally recognised as one of the world’s leading manufacturers of set-top boxes and connected devices, Humax successfully evolved beyond consumer electronics to become a forward-looking Total Mobility Solution Provider. In its home market of Korea, Humax is one of the major Charge Point Operator (CPO) and smart parking service provider, managing thousands of charging points and mobility assets nationwide. Building on this operational expertise, Humax is now expanding its EV charging business across Europe, with a strong focus on the United Kingdom, Germany, and the Netherlands. In the UK, Humax combines its proven technical capability with a deep understanding of local market needs—developing reliable, installer-friendly EV chargers designed to meet both domestic and commercial applications. Humax is committed to delivering high-quality products, reliable service, and long-term partnerships that support the UK’s rapidly growing EV ecosystem. About the Role: The B2B Senior Business Development Manager – EV Solutions will own business development across HUMAX’s defined B2B territories, focusing on segments such as: • Automotive OEMs and dealer groups, • Fleet and corporate fleets, • Leasing, rental and salary-sacrifice providers Reporting directly to the Business Development Director, this role is responsible for building a high-quality pipeline, securing strategic partnerships and converting opportunities into long-term programmes using HUMAX’s EV charger portfolio (e.g. MX7 home/reimbursement, MX22 depot/workplace). The ideal candidate combines strong B2B hunting skills with the ability to work closely with technical, product and software integration teams – acting as a central interface between customers, partners and HUMAX’s internal organisation. Key Responsibilities: • B2B Business development & Deal Execution, • Define and execute Humax’s go-to-market strategy for the UK to win major charging partnerships with leading automotive partners such as OEMs and dealer groups, Fleet, Fleet manager, BVRLA brokers and rental & leasing companies., • Identify, build, and nurture strategic partnerships with key industry stakeholders — including eMSP platforms, major installer/contractor and technology partners — to strengthen Humax’s market position and ecosystem presence, • Continuously explore new partnership opportunities that expand Humax’s ecosystem and accelerate adoption in B2B markets, • Manage full business cycle from prospecting, proposal, negotiation, and contracting, delivering through to seamless partner onboarding and account activation, • Contribute insight from B2B customers into HUMAX’s product roadmap and Go-To-Market priorities., • KPI Management, • Manage pipeline & CRM, annual forecasts, reports to track reliable sales volume ensuring that all B2B initiatives achieve agreed commercial and operational objectives., • Collaborate with Marketing, Product, and Operations teams to ensure partner onboarding is seamless, • Deliver training and coaching to automotive partner with guidance on Humax’s solutions, ensuring smooth onboarding, launch and ongoing account development., • Market & Competitor Insight, • Provide strategic direction by analysing market dynamics, emerging technologies, and competitive developments within the UK EV charging and energy ecosystem., • Continuously assess government policy trends, industry regulations, and funding programs to anticipate future opportunities and risks., • Translate these insights into long-term business vision, product roadmap guidance, and go-to-market priorities that position Humax as a leading and trusted EV charging brand in the UK., • Lead internal alignment across teams by communicating clear strategic objectives derived from market intelligence and competitor benchmarking. Requirements: • 5–10+ years of progressive sales or business development for EV charging experience in one or more of the following areas: Fleet, OEM/Dealer group, leasing, automotive, related clean mobility sectors. • Strong communication and presentation skills, capable of engaging stakeholders from operational level to senior management., • Proven success leading sales operations with revenue and P&L responsibility., • Proven track record of leading cross-functional teams including sales, marketing, and technical operations, ensuring alignment and delivery against shared business objectives., • Demonstrated success in building strategic partnerships with energy providers (DSOs), OEMs, leasing companies, or eMSP platforms to create sustainable business ecosystems., • Proven ability to implement and manage CRM and pipeline management systems to track business performance and forecasting accuracy., • Demonstrated ability to structure, negotiate, and close large-scale commercial deals., • Strong knowledge of UK EV infrastructure policies, OZEV grant schemes, and building regulations impacting residential and commercial charging deployment, • Self-starter mindset, comfortable working in a fast-growing, entrepreneurial environment with evolving processes. Why Join Humax Join a fast-growing global brand that combines decades of engineering excellence with a bold vision for sustainable mobility. You’ll play a key role in shaping Humax’s EV charging presence in the UK while working with a passionate, collaborative European team. Benefits • Competitive base salary: + £70,000 per annum (depending on experience)., • Performance-based bonus scheme linked to KPI achievements and business results., • Company car allowance and mileage reimbursement for business travel., • Hybrid working model, combining office collaboration with flexible remote work., • Opportunity to join a fast-growing, innovative EV technology company with clear career progression pathways and international exposure.

📢 DIGITAL DESIGN MANAGER | Driving Digital Quality & BIM Compliance Are you a BIM expert ready to take on a strategic leadership role focused on technical excellence and process innovation? I am seeking a Digital Design Manager (DDM) to join a leading, quality-focused design consultancy known for its complex, high-profile projects. This is a pivotal role that will empower design groups, drive standards, and ensure the seamless flow of digital information from concept through construction and handover. The Role: Digital Design Leadership As the DDM, you will be the focal point for all digital engineering procedures, accountable for quality standards and timely delivery. Key Responsibilities Include: • BIM & Compliance Leadership: Lead the implementation and compliance of the project's EIR and BEP , ensuring all work adheres to the ISO 19650 digital quality standard., • Model Quality Control: Monitor the quality of all incoming models, perform statistical analysis from clash detection (using tools like Navisworks and Solibri), and manage model composition and content., • MEP Integration & Coordination: Be fully conversant with MEP workflows and provide hands-on coordination expertise, integrating digital processes with design requirements., • Process & Training: Proactively seek to improve best practice , provide guidance on software and process , and actively mentor and coach junior staff., • Project Management: Produce and monitor project delivery schedules (MIDP, TIDP, etc.) , manage project resources, and provide technical advice on complexity and risk. Essential Skills & Experience • Experience: Proven experience (ideally 5+ years in a management or expert role) within a construction or design consultancy., • BIM Expert: Native expert user of core BIM/CAD tools including Revit, AutoCAD, Dynamo, Navisworks, and Solibri., • Standards & CDE: Strong working knowledge of ISO 19650 , Collaborative Design Environments (CDE), and familiarity with COBie and IFC import/export., • MEP Foundation: Must have an MEP background with an understanding of coordination and digital design validation., • Communication: Exceptional skills in presenting complex information, leading design meetings, and influencing internal and external stakeholders. If you are passionate about high-quality digital delivery and ready to lead a team through complex technical challenges, contact Matt Jones on 07711 370552 or

Shape the future of safety-critical technology. Join a fast-growing medical technology challenger brand driving innovation in medical technology and beyond. This is your opportunity to work on systems that truly matter: life-supporting and life-critical solutions, while building a career that can progress to Principal level and beyond. As a Senior Systems Engineer, you will be at the heart of next-generation product development and sustaining engineering. You will lead risk management and systems architecture across multidisciplinary teams (software, electronics, and mechanical) ensuring compliance with the highest safety standards. Your expertise will influence strategic decisions and technology roadmaps for future products. Responsibilities: • Own system requirements and architecture for complex, safety-critical systems, • Drive risk management activities (FMEA, hazard analysis) and ensure compliance with all relevant standards, • Collaborate with V&V, Quality Assurance, and Regulatory Affairs to deliver robust, compliant solutions, • Lead design reviews, verification and validation, and continuous improvement initiatives, • Shape technology roadmaps and contribute to next-generation product innovation, including GUI interfaces, cloud connectivity, and cybersecurity for sensitive data Requirements: • Systems engineering experience with complex systems or devices, • Preferably software engineering background (or electronics), • Degree in engineering or related discipline., • Proven experience in systems engineering within regulated, safety-critical industries: medical devices, defence, nuclear, or aerospace., • Strong background in requirements management, risk analysis, and system architecture, • Ability to work across multiple domains and disciplines., • Experience working in mid-sized company Why Join our client? • Hybrid working: 3 days on-site in Croydon, 2 days remote, • Modern, purpose-built offices with advanced labs, • Visa sponsorship for UK, • Competitive salary and clear career progression Make an impact where it matters most. Apply today and take your career to the next level.

We are seeking an experienced CAD Manager to provide expert technical drawing and documentation support across a range of building services projects. These may include education, new residential developments, commercial, and healthcare, as well as condition and acquisition surveys. Responsibilities • Lead, manage, and support a CAD team, providing technical guidance and mentoring, • Take ownership of CAD and BIM delivery across multiple building services projects, • Produce and coordinate MEP models and drawings using Revit, • Manage clash detection and resolution using Navisworks, • Ensure effective coordination of models and drawings across multidisciplinary teams, • Develop, implement, and maintain CAD standards, procedures, templates, and governance frameworks, • Plan workloads, manage resources, and oversee project deadlines to ensure timely, high-quality delivery, • Maintain compliance with industry standards, client requirements, and internal quality systems, • Identify inefficiencies and drive improvements in digital workflows, processes, and team capability Experience • Extensive experience in MEP coordination using Revit, supported by a strong project portfolio, • Proficiency in Navisworks for clash detection and model coordination, • Strong technical knowledge of building services (MEP) systems and their integration within buildings, • Proven ability to lead, manage, and motivate a CAD team within an engineering or construction environment, • Advanced proficiency in CAD platforms such as AutoCAD, Revit, Civil 3D, or equivalent, • Excellent understanding of drawing standards, data management, model coordination, and digital workflows, • Strong organisational skills, with the ability to manage multiple projects and competing deadlines, • High attention to detail with strong analytical and problem-solving skills, • Excellent communication and collaboration skills, with confidence working across multidisciplinary teams, • Commitment to quality, accuracy, and continuous improvement

The Senior Electrical Design Engineers role will be to oversee junior staff and undertake engineering designs, provide project management and administration duties and to monitor design team costs taking into account the programme and budget provided for each of the projects. The Senior Electrical Design Engineer will also be responsible for assisting with fee assessments and providing fee bids for projects as directed. Responsibilities • To carry out Electrical design and project management of various types of projects in accordance with the company aims and policies., • To manage design team and provide Electrical engineering support to all Electrical engineers, • Liaise with clients and attend meetings on all aspects of the projects., • Maintain and expand the client base., • Carry out surveys and produce reports., • Carry out quality inspections of projects., • Use CAD systems in line with the company's procedures., • Monitor financial aspects of projects., • Formulate Electrical standards within the organisation., • Mentor and oversee junior staff Requirements • Experience and knowledge of current Building Regulations, specifically energy related controls etc., • Working for a large contractor in a design capacity, • Project management of multi-disciplinary projects, • Producing detailed specifications, • Productions of design calculations both manual and software type, • CAD experience essential, • Carry out tender analysis of returned tender packages, • Production of budget costings for all aspects of services, • Carry out site surveys in various parts of the UK using your own vehicle or public transport., • Management of junior staff., • Direct Client Liaison Knowledge • CIBSE Guides, • IEE Regulations, • CDM Regulations, • Revit / BIM Standards (UK) The role is suited to a candidate who is ambitious, self motivated, a team player and has worked in a smaller Consultancy where design and management of others are required. The ideal candidate will be someone who can produce designs from initial design through to completion, including production of specifications, drawings, schedules and cost estimates using word and excel and also manage Clients and team members.

Project Quality Lead (Hybrid Working) Join Us! We are seeking an experienced and motivated Project Quality Lead to oversee all quality-related activities across a project which includes five HV substations of varying complexity. Key Responsibilities Quality Leadership & Oversight • Ensure quality-related project activities and services are efficiently implemented by contractors, meeting all project-specific quality requirements., • Ensure construction site teams and subcontractors adhere to project quality standards. Planning & Documentation • Prepare and review Inspection and Test Plans (ITPs) with subject matter experts., • Facilitate testing activities in accordance with the Project Quality Plan., • Support document control processes in collaboration with document controllers and specialist teams. Inspection & Compliance • Inspect completed works and initiate corrective actions where necessary., • Identify non-conformances and drive timely close-out., • Support the project team with customer complaints, reporting, and solution development. Continuous Improvement & Communication • Provide coaching, training, and regular communication with project management, site managers, internal departments, and customer specialists., • Lead and support the development and implementation of improvement measures., • Ensure proactive mitigation of quality-related risks and impacts. Qualifications & Experience • Proven professional experience on construction sites of varying size and complexity., • Previous experience working in an EPC environment covering MEICA and civil works., • Strong understanding of Quality Assurance (QA) and Quality Control (QC)., • ISO 9001 Internal Auditor certification., • Proficient in MS Office and document management systems., • Health & Safety experience is an advantage. Company information At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for Project Quality Lead looking for new employment. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.

1st / 2nd Line Support Analyst – Contract Location: Onsite / Morden Rate: Up to £200 per day (Umbrella) Contract Length: 3 months Start Date: 12th January We are currently seeking an experienced 1st / 2nd Line Support Analyst to join a busy onsite IT support team based in the Morden area. We're looking for a self-starter, someone who is confident to deal with tickets and IT tasks throughout the week. You'll need to be proactive with your approach to work and be keen to support the wider team and business when necessary. This role is ideal for a hands-on support analyst who enjoys working onsite and providing high-quality support in a fast-paced environment. Key Responsibilities: • Provide excellent customer service via phone and face-to-face support, • Deliver 1st and 2nd line technical support to end users, • Troubleshoot hardware and software issues across laptops and peripherals, • Support users working both remotely and onsite, • Log, manage and resolve incidents using ITSM and asset management tools Essential Skills & Experience: • Minimum 3+ years’ experience in an IT support role, • Strong customer service and communication skills, • Proven problem-solving and troubleshooting ability, • Experience supporting Windows 10/11 and Microsoft Office 365, • Active Directory user and device support, • VPN and remote support tools experience, • Supporting iOS and Android mobile devices, • General hardware diagnostics and troubleshooting, • Previous use of IT Service Management (ITSM) and asset management systems, • Good understanding of IT best practices (e.g. ITIL) Desirable • Experience with AOVPN, Autopilot and Azure 1st / 2nd Line Support Analyst – Contract Location: Onsite / Morden Rate: Up to £200 per day (Umbrella) Contract Length: 3 months Start Date: 12th January Please reach out to for more information

Technical Manager Location: Battersea, London Salary: £70,000 – £80,000 + Benefits Company: Leading Residential Developer About the Role We are seeking an experienced Technical Manager to join a leading residential developer on a landmark multi-phase regeneration scheme in Battersea. This is an exciting opportunity to play a pivotal role in delivering high-quality homes and mixed-use spaces within one of London’s most ambitious Developers. Key Responsibilities • Manage all technical aspects of the project from design through to delivery., • Coordinate with architects, engineers, and consultants to ensure compliance with design standards and building regulations., • Oversee planning applications, technical approvals, and ensure timely resolution of design issues., • Drive value engineering initiatives and maintain cost efficiency without compromising quality., • Liaise with internal teams and external stakeholders to ensure smooth project progression across multiple phases., • Ensure all technical documentation is accurate, complete, and aligned with project timelines. Requirements • Proven experience as a Technical Manager within residential development or large-scale regeneration schemes., • Strong knowledge of UK building regulations, NHBC standards, and planning processes., • Excellent communication and stakeholder management skills., • Ability to manage multiple phases and deliver under tight deadlines., • Proficiency in design coordination and technical problem-solving. What's on Offer • Competitive salary of £70,000 – £80,000 plus comprehensive benefits package., • Opportunity to work on a flagship regeneration scheme shaping the future of Battersea., • Career progression within a market-leading developer.

Company Description Kervan Gida, founded in 1995, is a family-owned leader in the confectionery manufacturing industry with over 30 years of experience. Specializing in Halal-certified gummy sweets, sweet licorice, and marshmallow products, Kervan Gida owns renowned brands like Bebeto and Dexters. As Turkey's largest soft candy producer and exporter, the company distributes to 85 countries worldwide, employing over 2,000 team members. The UK Office, based in Wimbledon, supplies diverse confectionery products to major retailers such as Aldi, Asda, Morrisons, and Spar. With offices in the UK, France, Australia, USA and Germany, Kervan Gida continues to expand its innovative confectionery offerings globally. Role Description This is a full-time on-site role for a Food Technologist, located in Wimbledon. The Food Technologist will be responsible for overseeing the quality assurance of confectionery products, development and testing. Key tasks include ensuring the adherence to food safety standards, dealing with factories about quality processes and complaints, supporting the product research and development team, managing the customer onboarding process. The role also involves collaboration with cross-functional teams to optimize product specifications and ensure production efficiency while maintaining the highest standards in food technology practices. Key Responsibilities • Quality Control: Conduct quality control tests and inspections on food products to ensure they meet safety and regulatory standards., • Documentation: Maintaining the HACCP and BRC documentation, process, detailed records of all processes and specifications, prepare and present reports on research findings, product trials, and tests., • Regulatory Compliance: Ensure all food products comply with food safety and sanitation regulations, including documentation of product specifications., • Collaboration: Work closely with suppliers, production teams, marketing, and regulatory bodies to develop and launch new products., • Product Development: Work closely with the suppliers in developing new products, enhancing existing items to improve taste, texture, nutritional value, and convenience., • Education: A Bachelor’s degree in Food Science, Nutrition, or a related field is required., • Experience: Proven experience as a Food Technologist or in a similar role within the food industry is required., • Technical Knowledge: Strong understanding of food production processes, quality control principles, and food safety regulations., • Research and Analytical Skills: Ability to conduct research and analyse data to inform product development and improvements., • Communication Skills: Strong verbal and written communication skills to collaborate effectively with various stakeholders., • Project Management: Ability to manage multiple projects in a fast-paced environment, ensuring timely completion and adherence to quality standards.

Vivienne Westwood is one of the most iconic British fashion brands, renowned for its heritage, innovative design, and commitment to culture and activism. We care deeply about our people and the environment, and our core values — Gaia, Quality not Quantity, Activism, Culture & Heritage — guide us daily. If you share our passion for creativity, sustainability, and innovation, we’d love to hear from you. ABOUT THE ROLE We are excited to offer an opportunity for a Ecommerce Merchandiser role to join our Ecommerce team on a full-time basis for 12 months. This role will be based in our Merton office. Responsible for maintaining the e-commerce platform. This includes front-end (user interface) and supporting back-end (server-side) development to include intuitive navigation, and ensuring a seamless shopping experience. KEY RESPONSIBILITIES • Overseeing the Curation and maintenance of APAC -Japan locale product listings to enhance user experience and drive sales., • Create, maintain and deploy guidelines for Japan partners to follow online catalogues and developing range plans that align with seasonal campaigns and evergreen offerings., • Support Japan website operative teams with troubleshooting or training resource for efficiency - adhering to best practice and compliance., • Overseeing a comprehensive online calendar that includes seasonal launches, promotions, exclusive collaborations, sale activities. Synchronising efforts with internal teams and Japan partners., • Analysing market trends and consumer behaviour to inform merchandising strategies., • Supporting back-end development and website refinement in collaboration with systems integration (SI) teams to improve overall site performance., • Understanding key metrics and generating insights to apply actionable initiatives for improvement and drive revenue growth for APAC - Japan website operations., • Reporting on performance metrics and online sales to inform business decisions., • Collaborating with the internal commercial teams to coordinate and execute promotional campaigns with our Japan partners and third party stakeholders., • Keep abreast of all localised online activities and developments impacting sales online., • Analyse stock levels and coordinate with inventory Japan teams to ensure availability of products., • Enhancing the UI/UX customer journey to facilitate seamless navigation and boost conversion rates and all key metrics for online success., • Any other ad hoc tasks required. (Please note this is not an exhaustive list of duties and you may be required to perform additional duties to fulfil the requirements of the role) PROFILE & KEY SKILLS • Minimum of 5 years of experience in merchandising., • Proficiency with Salesforce Commerce Cloud (SFCC)., • Strong knowledge of web development technologies, including HTML, CSS, and XML., • Experience with AP systems., • Advanced skills in Microsoft Excel for data management and reporting., • Expertise in data reporting, analysis, and interpretation., • Familiarity with UI/UX principles and best practices to enhance user experience., • Japanese (Mandatory)/ Chinese (Mandatory)/ English (Mandatory) BENEFITS • Staff discounts, • Training, • Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.), • Perkbox membership: access to a wide range of perks, discounts, and wellness resources, • Cycle to work scheme, • Generous annual leave allowance, • Pension Scheme, • Opportunity to develop new skills and progress in your career, • Opportunity to work for a company that cares and believes in its people and the environment Vivienne Westwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local government laws. For our privacy statement please visit this ___

About us For over 30 years, Tjarks & Tjarks has been a leader in private label branding and packaging, creating design that wins at the retail shelf. We combine creativity, precision, and production expertise to deliver end-to-end design-to-artwork solutions for global retailers. Our culture is built on reliability, consistency, and exceptional attention to detail. We’re hands-on, dependable, and obsessed with craft, delivering work that performs in the real world. The Role We’re searching for an exceptional Creative Director to elevate, energise, and shape the future of our in-house creative team. You’ll be a hands-on leader who sets the vision, champions craft, and inspires excellence in every project we ship. This role is a blend of big-picture direction and creative precision. You’ll define the creative benchmark for T&T, guide a talented multidisciplinary team, and modernise the way we work - introducing smarter tools, scalable systems, and forward-thinking digital innovations. We’re looking for a creative leader who’s both visionary and grounded - someone who can light up a room with ideas, then roll up their sleeves to refine the details. You’ll mentor and grow internal talent, elevate the quality of our output, and ensure our work remains world-class in its creativity, clarity, and craft. Most importantly, you’ll set the tone: bringing energy, positivity, and a passionate creative spark to the department every day. You'll come with loads of FMCG experience, and have a real knack for designing standout food and beverage packaging! About you • You’ve lived the agency pace and know how to lead teams under pressure., • Can build, manage, and reshape teams as needed., • Can present to clients and capture attention with your creative presentation skills., • Brings exceptional craft skills and a deep understanding of process., • Balances creativity with commercial reality., • Embodies precision, reliability, and consistency in everything you do., • Strong leadership skills - leads by example, inspiring, upskilling, and empowering the team. Key Responsibilities • Define and lead T&T’s creative vision across all clients, categories, and markets., • Inspire and develop a multidisciplinary design team through guidance, delegation, and accountability., • Maintain world-class standards across packaging, branding, print, and artwork., • Oversee colour, repro, and retouching quality, ensuring accuracy and consistency across every SKU., • Drive efficiency and innovation by embedding modern tools and AI-driven workflows., • Recruit, mentor, and retain top creative talent; address performance where needed., • Collaborate with client service and production teams to ensure creative work delivers on time, on brand, and on brief., • Lead internal creative presentations and agency-wide sessions with confidence and clarity., • Visit clients and attend client calls to take briefings and present work., • Represent the design department in the quarterly SLT meetings. Requirements • Proven experience in senior creative leadership within private label, FMCG, or packaging., • A standout portfolio showing exceptional design craft, brand storytelling, and strategic thinking., • Experienced in own brand and national brands, • An expert in strategic thinking and being about to look beyond boundaries., • Expert understanding of print processes., • Expert hands-on skills in Photoshop, retouching, and design refinement., • Knowledge of 3D, web, or tech-based design to complement core packaging experience., • Tech-savvy and process-driven, comfortable with modern design systems and AI tools., • Skilled at team leadership, recruitment, and performance management., • Highly organised, dependable, and detail-oriented, with a calm, consistent approach to delivery., • Skilled and confident at presenting design to world leading retailers., • Ability to select and manage freelance talent on more creative projects. Please ensure to send your portfolio with your application.

Company Description MDC Group Online specializes in design and build services, delivering tailored interior design and construction solutions to meet clients' unique requirements. By combining an understanding of client needs with innovative and creative ideas, the company strives to provide services of the highest standard. With a focus on creating bespoke spaces for businesses, MDC Group Online takes pride in turning client visions into reality. Their mission is to bring customized excellence to every project through their expertise in design, build, and relocation services. Role Description This is a full-time on-site role located in Croydon for a Construction Site Manager. The Construction Site Manager will oversee day-to-day site operations, manage construction teams, and ensure safety and compliance at the site. Responsibilities include planning and coordinating project schedules, cost control, budgeting, and maintaining project progress. The successful candidate will communicate with stakeholders and ensure the implementation of projects meets company quality standards and deadlines. Qualifications • Strong expertise in Site Management and Construction Site Management, • Proficiency in Planning and coordinating project tasks and schedules, • Experience in Cost Control and Budgeting for construction projects, • Excellent leadership and team management skills, • Ability to work on-site in Croydon and effectively manage multiple tasks in a dynamic environment, • Strong organizational and communication skills, • Can read plans and monitor carefully as the site is being built, and can troubleshoot issues, • Relevant certifications and training in construction management or a similar field (preferred), • Experience in doing hospitality fit-outs is essential for the role.

Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling. You will manage Own Brand product development, quality and supplier base across various assigned categories by working closely with commercial, design and supply chain colleagues. Deliver the agreed NPD plans by providing technical expertise throughout the new product development process and ensure pre and post launch product compliance and supplier compliance with both ASW Guidelines and existing regulatory requirements. Here's the exciting bit…a great day includes Develop Own Brand product ranges across all of our categories with the commercial team; setting out the technical and corporate social responsibility requirements. Ensure all suppliers comply with and maintain compliance with ASW requirements. Deliver the technical elements of the New Product Development process and ensure ongoing product and supplier compliance with ASW guidelines and relevant legal requirements. Deliver the technical aspects of all critical paths to budget/cost and within set timescales. Technical Expert – be an expert source of technical information, standards and legal requirements across all of our categories Develop build and maintain effective working relationships with both internal and external stakeholders. Continually keep up to date with technical innovation to ensure we develop exciting market leading products Undertake store and supplier visits As a Senior Quality Control Manager you will be managing a small team and will be involved in the development and growth of the Superdrug technical team . Key Stakeholders Internal Own Brand team, Commercial team, Store operations, Customer relations, Legal, ASW Group Technical External Suppliers, Test houses, Industry Experts, Fragrance houses, Raw material suppliers. What you’ll need to succeed Must have a degree or equivalent in Cosmetic Science 8 years plus in Cosmetics & Toiletries. Healthcare experience would be an advantage. Managing and coaching experience of junior team members would be an advantage Proven experience working in fast paced commercial environment Commercial acumen Excellent communication skills and attention to detail Ability to work to deadline and prioritise workload Able to work on own initiative and problem solve Team player Resilient This role requires a strong mix of technical knowledge, organisational skills, and the ability to work with a wide range of stakeholders. Also required, is the ability to balance the need for compliance and diligence with the commercial need for development at pace. Here's what's in it for you • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays), • 2 staff discount codes for yourself and a family member or friend, • 30% discount on Superdrug Own Brand Products both in store and online, • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station, • Company pension matching and bonus, • We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it, • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK, • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!, • Unrivalled Learning and Development programmes Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. For information on how we manage and store your data please go to

We are seeking a motivated and commercially aware Assistant Quantity Surveyor to join the team delivering a major multi-phase residential development near Croydon. This is a long-term, high-profile scheme offering excellent exposure to complex construction, strong career progression, and a supportive team environment. Role Overview As an Assistant Quantity Surveyor, you will support the commercial team throughout the full project lifecycle. You will assist with procurement, cost control, financial reporting, and coordination with subcontractors to ensure the project is delivered to the highest quality and commercial standards. Key Responsibilities • Assist in preparing cost plans, estimates, and tender packages, • Support the procurement process, including issuing enquiries and evaluating subcontractor quotations, • Help manage valuations, variations, and cost reporting, • Maintain accurate commercial records and documentation, • Attend site meetings and contribute to progress assessments, • Work collaboratively with site teams, design teams, and subcontractors, • Support the preparation of monthly commercial reports and forecasts About You • Degree or working towards a qualification in Quantity Surveying or a related discipline, • Previous experience in a QS or commercial role within construction is advantageous, • Strong numerical skills and an analytical mindset, • Excellent communication and organisation abilities, • Proficiency in MS Office; experience with QS or cost management software is beneficial

QA Officer I’m delighted to be partnered with one of my longest standing clients and working exclusively to help secure an experienced QA Officer to support their operational activities. As one of the world’s leading brands in their product area for over a century, they are a global business that offers a truly family feel to the working environment. As a QA Officer in a small set up, you will play a key role in a dynamic team with a focus on operational activities in the manufacturing area. Key duties will include taking on batch review and supporting continuous improvement in the manufacturing and warehouse environments. As well as writing/modifying SOPs, you will be involved in deviation and CAPA process oversight and will also review site training requirements. This is a highly varied position and needs someone that can be versatile and manage competing workloads. Being experienced in conducting investigations and conducting root cause analyses will be key. The business has a track record of developing individuals and there are always opportunities to learn and gain exposure. Experience: • Previous experience in a QA position within a pharmaceutical, healthcare or food setting, • Working experience of GMP, • Operational Quality Assurance experience including batch review/release, • Experience in Root Cause Analysis and conducting investiagtions, • Exposure to handling complaints processes, • Lifecycle experience of deviations, CAPAs and change controls, • Strong stakeholder management skills Please apply below or contact Mark Bux-Ryan for further information quality, assurance, QA, documentation, officer, specialist, executive, administrator, good, manufacturing, practice, GMP, GLP, audit, SOP, training, complaints, batch, review, release, CAPA, deviation, change, control, RCA, root, cause, analysis, investigations

Main Purpose: To lead a large and diverse security team across all sites within the Client’s iconic estate, from the world-class sporting venue with private members’ tennis club, to the outer sites encompassing community sports facilities and locations for Pre-Championships. The successful candidate will bring energy, enthusiasm and integrity to the role. The Security Contract Manager is responsible for the strategic management, performance, and governance of all contracted security services at AELTC. The role ensures that security services meet the Club’s operational, safety, and reputational requirements throughout the year, with particular focus on delivering world-class security during The Championships. Key responsibilities and accountabilities: Contract & Supplier Management • Manage the AELTC contract in its entirety, ensuring delivery aligns with contractual obligations, KPIs, SLAs, and AELTC standards., • Act as the primary point of contact between AELTC and KSL., • Lead contract reviews, tender processes, and procurement exercises in collaboration with Directors., • Monitor supplier compliance with licensing, accreditation, insurance, and statutory requirements (e.g. SIA). Operational Oversight • Oversee the planning and delivery of contracted security services across the Wimbledon site and other AELTC locations., • Ensure adequate staffing levels, skill mix, and deployment models are in place year-round and during peak operations., • Work closely with internal stakeholders to ensure security provision supports event operations, member experience, and business continuity. Performance & Quality Assurance • Develop and monitor performance metrics, conducting audits, inspections, and reviews to ensure continuous improvement., • Address underperformance swiftly, implementing corrective action plans where required., • Ensure incident reporting, escalation, and post-incident reviews are completed to a high standard. Risk, Compliance & Governance • Ensure all contracted security activity complies with relevant legislation, industry best practice, and AELTC policies., • Conduct risk assessments, crowd management planning, and emergency preparedness., • Contribute to Safety Advisory Group (SAG) engagement and liaison with external agencies as required. Stakeholder & Event Management • Build strong working relationships with internal departments, emergency services, local authorities, and external partners., • Play a key role in planning and delivering security for The Championships and other major events., • Provide expert advice on contracted security capabilities and emerging risks. Budget & Commercial Management • Manage security contract budgets, ensuring value for money and cost control., • Support forecasting, invoicing validation, and financial reporting. Person Specification: Essential Criteria • Valid SIA License, • Good understanding of compliance requirements (SIA, GDPR, Health & Safety, employment law)., • Proven experience in security contract or supplier management within a complex, high-profile environment 5+ years., • Strong understanding of security operations, guarding services, and regulatory requirements., • Experience managing suppliers against KPIs and SLAs., • Excellent stakeholder management and communication skills., • Ability to work under pressure in fast-paced, time-critical environments., • Strong organisational and problem-solving skills. Desirable Criteria • Experience in major events, sport, or large-scale venues., • Knowledge of crowd safety, event security planning, and emergency management., • Familiarity with public-sector-style procurement or formal tender processes., • Relevant security qualifications or professional memberships. Application closing date: 02/01/2026

Job Role: Project Manager Location: Wimbledon Employment Type: Permanent Salary: Up to £100,000 + Comprehensive Package About the Role We are seeking an experienced Project Manager to lead a large-scale new build residential development consisting of 600 apartments. This is a flagship scheme for a well-established developer, offering long-term stability, autonomy, and the opportunity to deliver a high-profile project from early stages through to completion. Key Responsibilities • Oversee the full project lifecycle from pre-construction through delivery and handover., • Manage programme, budget, quality, and safety across all phases., • Lead and coordinate project teams, subcontractors, and consultants., • Ensure compliance with building regulations, H&S standards, and company procedures., • Drive progress on site, resolving issues promptly and maintaining project momentum., • Report regularly to senior leadership on milestones, risks, and performance., • Maintain strong relationships with stakeholders, local authorities, and internal teams. About You • Proven track record delivering large-scale residential new build schemes., • Experience managing projects in excess of £50m+., • Strong leadership and communication skills with the ability to motivate diverse teams., • Excellent commercial awareness and programme management capabilities., • Knowledge of modern construction methods and current building regulations. What’s on Offer • Salary up to £100,000, • Attractive package including car allowance, pension, bonus, and benefits., • Opportunity to lead a major development with a reputable and growing business., • Long-term security and a supportive senior management team.

Reed Learning is a leading provider of professional development and CIPD qualifications, trusted by individuals and organisations across the UK. As part of the Reed Group, we specialise in HR and Learning & Development training that empowers professionals to grow and succeed. Our mission is simple: to deliver expert-led, flexible learning solutions that make a real difference. Are you passionate about shaping the future of professional learning? We’re looking for a dynamic leader to take charge of planning, developing, and delivering high-quality qualifications in Human Resources, Learning & Development, and Leadership & Management. This is a pivotal role where you’ll drive innovation, ensure exceptional teaching and assessment standards, and empower learners to reach their full potential. What You’ll Do • Deliver flexible, learner-focused HR, L&D, and Leadership & Management qualifications to the highest standards., • Ensure quality targets are met through efficient curriculum delivery and robust assessment practices., • Lead digitisation projects, enhance our Virtual Learning Environment., • Use data-driven insights to monitor programme effectiveness, learner progression, and compliance., • Provide supportive leadership to Programme Managers and collaborate with apprenticeship teams., • Report on programme outcomes, achievement rates, and resource needs to the Senior Leadership Team., • Work with learner support teams to create a market-leading engagement approach., • Ensure compliance with CIPD frameworks and relevant apprenticeship standards. What We’re Looking For • Essential: Previous experience managing CIPD programmes., • Desirable: Working knowledge of Moodle., • Proven ability to build strong stakeholder relationships., • Results-driven, motivated, and passionate about inspiring learners. Skills That Set You Apart • Excellent written, verbal, and presentation skills., • Strong organisational and project management capabilities., • Expertise in stakeholder and relationship management. Why Join Us? You’ll be at the forefront of professional education, leading innovation and shaping the learning experience for future HR and leadership professionals. If you thrive in a fast-paced, forward-thinking environment and want to make a real impact, we’d love to hear from you.

Project Manager – Residential Construction South East London | Up to £75,000 + Benefits Permanent | Full-Time Are you a driven and experienced Project Manager with a background in residential construction? We're working on behalf of a well-established and rapidly growing contractor, known for delivering high-quality residential developments across South East London. They are now seeking a confident and capable Project Manager to join their team and lead multiple sites from pre-construction through to handover. About the Role: As Project Manager, you will take ownership of one or more residential projects across South East London, overseeing all aspects of delivery including programme management, subcontractor coordination, budget control, and ensuring compliance with health & safety standards. This is an exciting opportunity to join a forward-thinking company with a strong pipeline of work and a commitment to excellence. Key Responsibilities: • Manage the full project lifecycle, from planning and procurement to completion and handover, • Liaise with clients, consultants, and stakeholders to ensure expectations are met or exceeded, • Oversee site teams and subcontractors to ensure quality, safety, and programme adherence, • Maintain accurate project documentation, reporting regularly to senior management, • Drive HSEQ compliance across all aspects of the project, • Manage budgets, monitor spend, and work with the commercial team on cost control, • Resolve issues proactively to keep projects running smoothly and on schedule What We’re Looking For: • Proven experience managing residential construction projects (new builds and/or refurbishments), • Strong working knowledge of UK building regulations and H&S legislation, • Excellent organisational, leadership and communication skills, • Ability to manage multiple stakeholders and deliver projects on time and within budget, • SMSTS, CSCS, and First Aid (required), • Degree in Construction Management or equivalent (preferred but not essential) Package & Benefits: • Salary up to £75,000, dependent on experience, • Travel allowance or car package, • Performance-related bonus opportunities, • Ongoing professional development and progression opportunities, • Collaborative and supportive working culture

£45m Residential RC Frame Development + New School – West London Location: West London Salary: Competitive + car allowance + benefits Project Value: £45 million Sector: Residential (110 units) + Education Structure: 3-Block RC Frame Development We are recruiting an experienced Project Manager to lead a £45 million mixed-use development in West London, delivered by a reputable main contractor. The scheme comprises three residential blocks (RC frame) totalling 110 units, alongside the construction of a new school facility, creating a technically varied and high-profile project. This is an excellent opportunity for a Project Manager with strong residential and structural experience who is confident managing complex programmes, multiple stakeholders, and live education requirements. Key Responsibilities • Overall responsibility for the successful delivery of the project from pre-construction through to handover, • Managing site and project teams, including Senior Site Managers, Engineers, and subcontractors, • Programme planning, sequencing, and progress reporting, • Budget control, cost reporting, and risk management in collaboration with Commercial teams, • Coordination with design teams, consultants, and statutory authorities, • Ensuring strict compliance with health, safety, quality, and environmental standards, • Client liaison and stakeholder management, particularly relating to the school element, • Driving performance, build quality, and programme certainty Requirements • Proven experience as a Project Manager with a main contractor on large-scale residential developments, • Strong knowledge of RC frame construction and multi-block schemes, • Experience delivering projects in the £30m–£60m range, • SMSTS, CSCS (Black), and First Aid qualifications essential, • Excellent leadership, organisational, and communication skills, • Experience working on mixed-use or education projects desirable, • Strong understanding of planning conditions, building regulations, and handover processes What’s On Offer • Competitive salary and attractive benefits package, • Long-term, secure project with a strong pipeline of future work, • Opportunity to lead a flagship West London residential and education development, • Supportive senior management team and structured delivery environment

Head of Customer Experience & Contact Center Operations London | Hybrid Up to £100 + £17k Bonus, 30 Days Holiday, 14% Pension, Full Family Health Care + This is a senior leadership experience in multi-site customer-service & contact-centre operations and requires a strong understanding finance,/banking telephony, case-management and workforce-management platforms (e.g., Genesys, NICE, Verint, Zendesk, Salesforce Service Cloud). Overseeing multi-site operations including offshore locations you will own service performance across customer-service operations, ensuring consistent service levels, strong workforce planning, robust quality controls, and a high-performance culture. Lead risk management, operational reporting, and continuous improvement across multiple region Key Responsibilities • Oversee capacity planning, forecasting, and service-level delivery., • Manage operational budgets and monthly performance reviews., • Lead service tools oversight (telephony, case management, reporting platforms)., • Drive a strong risk-management culture and compliance with customer-outcome obligations., • Build capability: recruitment, onboarding, skills development, competency frameworks., • Lead Quality Assurance and ensure consistent service standards., • Develop executive-level reporting and operational dashboards., • Partner with product, change, and technology teams to improve customer journeys., • Monitor industry best practice and competitor activity to inform service strategy. Candidate Profile • Senior leadership experience in customer operations or contact-centre environments., • Prior experience in a Large Financial Services firm. (Bank, Insurance, Credit Cards Etc.), • Strong understanding of telephony/case-management platforms (e.g., Genesys, NICE, Zendesk)., • Skilled in capacity modelling, forecasting, and performance management., • Experience operating in regulated environments., • Strong analytical, reporting and stakeholder-management capabilities., • Proven track record developing teams and uplifting service culture., • Comfortable leading through change and transformation.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: • Contributory pension scheme, • Grow your career with our Career Pathways and MyLearning programmes, • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits, • Exclusive travel discounts with TUI, Expedia, Booking.com and many more, • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more, • Up to 44% off cinema tickets to enjoy your favourite blockbuster, • Receive cash rewards every time you spend and use them on a wide range of brands, • Un-wind with us with free wellness, mindfulness and exercise classes, • Provide guidance and take a strategic approach to organising and managing the business through the team that report to you., • Communicate, motivate and guide effectively your management team and catering staff on a daily basis. Set clear operational responsibilities for your management team and monitor their performance against their individual areas of responsibility., • To take overall responsibility for both food and health and safety procedures in the college catering department., • Promote the unit and act as a Compass Advocate at all time., • Proven experience of managing internal and external stakeholders., • Ensure all client hospitality is delivered to the agreed standard and seek feedback on the food and service provided., • Identify any additional opportunities to enhance/develop the service we provide and discuss with line manager, • Be aware of the need to ring the changes with the food provided, look at ways to bring innovation and flair so the service does not become repetitive., • To operate to the agreed budget monitor trends and be able to identify corrective action if necessary. As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/2711/214100/52777863/SU Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Aquacare is a specialist water hygiene and commercial heating provider offering expert assistance to businesses of all sizes. Through monitoring and remedial action, we help businesses build and maintain compliant Legionella control systems and modern and efficient heating plant rooms resulting in long-standing high-quality relationships. Aquacare is part of the Pennon Water Services Team, which is part of the Pennon Group. As employees we thrive in a supportive working environment, developing and continuously learning to ensure we are all working at our best and we’re looking for enthusiastic people to join our growing team and be part of our continued success. Are you an experienced Gas Engineer looking for a new challenge? Looking to move into the Commercial space to get further experience! We currently have an exciting opportunity available for a Commercial Heating Engineer to join our team working across the Hampshire / Dorset/ Berkshire region. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary up to £43,000 per annum. About the role: As our Commercial Heating Engineer, you will be responsible for installing, maintaining and repairing plumbing and heating systems in leisure centres, schools, offices and hotels. You will ideally be an experienced COCN1 gas qualified engineer with a strong background in commercial gas heating and hot water systems. What you’ll be doing: Install, service, maintain and repair commercial heating systems , including boilers, radiators, and underfloor heating. Carry out commercial plumbing installations, maintenance, servicing and repairs. Work closely with other trades to ensure seamless integration of first and second fix plumbing and heating installations . Ensure all work complies with health and safety standards and building regulations . Maintain clear and accurate records of work , including materials used and time spent. Handle equipment and materials, including heavy lifting when required. Conduct remedial TMV servicing and replacements . Undertake general domestic plumbing tasks as needed. What we are looking for: Relevant Commercial Gas Qualifications , such as: COCN1, CODNCO1, CIGA1, CORT1, ICPN1, TPCP1A (or equivalent) Minimum NVQ Level 2 in Plumbing and Heating (Level 3 preferred) Proven experience working in plant rooms and on commercial heating systems Strong mechanical and technical skills Good analytical, problem-solving and decision-making skills Strong verbal communication and listening skills Effective time management and ability to work independently or as part of a team A commitment to providing excellent customer service Full, clean UK Driving Licence What's in it for you: Pennon, who are one of the largest companies in the South West and we are proud to have been awarded Investors in People recognition. We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. Generous holiday allowance plus bank holidays Competitive loyalty scheme starting at 2 years’ service Career pathway progression scheme A discretionary bonus Competitive contributory pension Access to the Pennon Group Sharesave scheme Various health benefits And more! Closing Date: 16th January 2026 Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values which are essential to our success are: Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on. Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way. Be the Future - Embrace change. Drive Progress. Own the challenge.

Support elite performance with exceptional care. The Health Partners Europe Group (HPE, Sempris and Formis) operate at the heart of elite and professional sport across the UK. For over thirty years, Health Partners has developed and maintained a comprehensive, unified ecosystem covering healthcare, performance and risk governance. Through three closely aligned businesses, we coordinate care for professional athletes across football, rugby, cricket, and over 75 sporting disciplines (Health Partners), alongside the provision of specialist indemnity insurance for sports medics (Sempris) and the data driven performance management of elite athletes (FORMIS). Our clients include Premier League Football Clubs, National Governing Bodies, National squads, academy, youth and disability players. We facilitate the medical care of more than 97% of all professional football players across the 92 clubs in the Premier League and English Football League. We are trusted by some of the largest sporting organisations in the world for our discretion, governance, and ability to build and maintain complex healthcare systems. The group continues to grow and we are looking for Client Engagement & Project Administration Executive – Sports Health & Performance Software Location Sutton (Full Time, Office-Based) • Primary base: Health Partners Offices, Sutton, • Regular travel to London offices, • Occasional travel to client sites or company offices as required Reporting Line Reports to: International Client Manager Key Relationships • Software Developers, • Client Managers, • Project Lead, • External Clients Company Overview FORMIS is a leading international provider of medical and performance record software for elite sports teams. Our platform supports professional clubs, national teams, and performance-driven organisations by enabling them to track, analyse, and optimise athlete performance and wellbeing. We pride ourselves on delivering high-quality software, client support, and continuous product innovation. Role Overview The Client Engagement & Project Administration Executive plays a key frontline role in delivering outstanding client support and coordinating project activity. Working closely with the International Client & Project Lead, this position combines customer service, training delivery, project administration, software testing, and operational support. A critical element of the role is gathering, analysing, and translating client feedback into actionable insights that inform ongoing software development and product improvement. The role also involves system testing, bug reporting, client training, and live support via the help desk. This is a structured, office-based role with regular working hours in Sutton, supported by occasional travel depending on client and project requirements. Key Responsibilities Client Support & Engagement • Provide responsive client support via live chat (Crisp), email, and occasional phone calls, • Maintain accurate records of client communications and requests within CRM systems, • Build and maintain strong working relationships with sports clubs, national teams, and performance organisations, • Support clients with performance data management, reporting, and analytics, • Deliver bespoke client reports using integrated dashboards and analytical tools, • Collaborate with the development team to resolve issues and improve system functionality Software Testing & Product Feedback • Test system updates and new features prior to release, • Log bugs and development requests using Trello, • Gather, interpret, and document client feedback, • Contribute insights directly into product development roadmaps Training & Product Familiarisation • Deliver face-to-face, remote, and on-demand training for new and existing users, • Create and maintain user support documentation and training materials, • Stay informed on developments in elite sports science, performance analysis, and data analytics Project Coordination & Internal Collaboration • Support the International Client & Project Lead with project planning and coordination, • Assist with sprint planning and software update rollouts, • Use Trello and Pumble for task tracking and internal communication, • Maintain accurate client and operational data within Capsule CRM Business Development & Marketing Support • Assist with client engagement initiatives and promotional activities, • Support relationship development with new and existing clients Regulatory Compliance & Confidentiality • Ensure full compliance with GDPR and data protection regulations, • Handle sensitive medical and performance data in line with governance policies, • Participate in mandatory compliance and data privacy training Administration & Operational Support • Provide day-to-day administrative and operational support, • Assist with contract administration, invoicing, and documentation, • Remain flexible and proactive as responsibilities evolve with business needs Professional Development • Participate in ongoing training and professional development, • Attend regular performance reviews with senior management, • Engage in relevant formal education or certification opportunities

PROJECT MANAGER Forta Productions is a global event production company that works exclusively for agencies and private event planners. We specialise in content creation, technical production, design and content creation, operating from our headquarters in South East London. We’re unique in how we bring together design & production to achieve events that stand out from the crowd. We’re a team of around 25 talented individuals, who have built a fantastic rapport both as a unit and with our clients – we’re collaborative & passionate, but most of all we love bringing events to life. Due to business growth, we are currently looking for a full time Project Manager to provide experienced leadership in the planning and fulfilment of all project delivery requirements. This position within the company requires proven experience in the events industry combined with excellent ability in both technical and scenic disciplines. THE ROLE • Oversee the successful delivery of a project from brief to completion whilst defining and following the ‘critical path’., • Liaise with clients to establish briefs., • Assess requirements in partnership with appropriate internal departments, providing experience and depth of knowledge to formulate and present considered solutions, that balance creative ambition with safe and practical delivery as well as offering value to our clients., • Manage day to day client communications, ensuring any production/design changes are communicated to all relevant parties., • Be able to clearly articulate why proposed production methodologies are the best solution, help provide justification on cost line items, and be willing to listen and collaborate with the client., • Book appropriately skilled freelancers and technicians onto projects and coordinate their scheduling and roles within a project., • Manage project delivery including the management of any client-owned/sub-contracted kit as appropriate., • Coordinate subcontractor deliverables and ensure they are in accordance with the agreed specification overseeing the fabrication/production of all items., • Assess H&S requirements, creating all relevant paperwork and permits ensuring clients, contractors and internal teams are aware of the requirements and ensure protocols are enforced on site., • Oversee financial control of projects with internal departments and sub-contractors, ensuring delivery of all aspects of assigned projects within the agreed timeframe and budget., • On project completion, ensure the precise financial reconciliation of all production budgets and the client is invoiced and payment received in a timely manner., • Ensure debriefs are undertaken on all projects and results are communicated, and best-practice and learnings are shared across the company., • Be proactive and take the initiative to move projects forward, collaborating with other departments. THE PERSON • Proven experience of delivering large scale live shows and events, with a thorough understanding of the technical and scenic disciplines required to deliver such events. We recognise that individuals may have a bias towards particular disciplines – but an applicant should have the ability to deliver all aspects of a project., • Experience delivering virtual events is desirable but not essential., • Proficient in Google Drive, Microsoft 365 and experience using HireHop or similar rental management systems., • Capable of managing large scale, complex budgets of £250k plus., • Committed to delivering quality and professionalism with meticulous attention to detail., • Team-oriented with demonstrable leadership skills., • Flexible regarding creative and client changes during the project cycle., • Calm under pressure, extremely organised, pro-active with excellent interpersonal and negotiation skills., • Embrace an ever-developing landscape of new technology., • Proactive, seeking out innovations in the industry that may be applied to projects., • Able and willing to travel internationally, occasionally for extended periods as required. TYPE - Full Time & Permanent SALARY - Competitive based on experience LOCATION - Office based BR3 1QZ

Deputy Centre Manager - Permanent, Croydon, office based £35k-£40k pa Our client is a leading provider of commercial Business Centres in the Southeast with excellent customer service, transparency and flexibility at the heart of the company values. The company offer high quality flexible workspace and support services to a diverse community of small and growing businesses. They are seeking a proactive and organised Deputy Centre Manager on a 2-year fixed contract to support the Centre Manager in the smooth running of their busy business centre due to major refurbishment works that are taking place. The successful candidate will play a key role in ensuring the smooth day-to-day running of the centre, minimising disruption to clients and ensuring effective coordination and communication with contractors and customers throughout the project. Your role: • To support/deputise the Centre Manager with day-to-day operations and overall site management., • Ensure robust Health & Safety and Fire Safety procedures are maintained, • To conduct viewings of available workspaces to potential customers, promoting facilities and services., • Manage administration tasks, including the preparation of licence agreements and setting up of new customer accounts., • Deliver excellent reception and customer service duties, including handling enquiries., • To be familiar with the values of the company and at all times behave in a manner that is entirely consistent with these values. Full time: 8.30am – 5.30pm Monday to Friday Holiday: 25 days rising to 28 after qualifying period (plus Bank Holidays) The ideal person - You will have strong administration skills and ideally experience in a business centre or similar environment, or facilities management. Project management would be an advantage however not essential. You will be a strong communicator with a friendly and professional manner. We are looking for a customer-focused candidate that has the ability to build positive relationships. Essential skills • Welcoming and professional personality to engage with customers and colleagues, • Good knowledge of all Microsoft packages, • Good knowledge of IT and able to resolve basic technical issues, • Excellent administration and organisational skills, • Good knowledge of Health & Safety & fire procedures

Services Manager – Dermatology & ENT £48,000 + Performance Bonus Hybrid – Croydon Head Office Full-Time, Permanent Are you a strategic operations leader with a passion for improving NHS community services? Do you thrive in fast-paced, evolving healthcare environments where you can take full ownership of service performance and transformation? We’re working with a highly innovative, rapidly growing healthcare provider delivering NHS community services across London and surrounding counties. With an expanding footprint and a focus on ENT and Dermatology services, they are seeking a talented Services Manager to oversee the end-to-end operational delivery. This is a brand-new position giving you the chance to shape the role, establish best practice, and influence real change in a business that values performance, collaboration, and compassion in equal measure. You'll report directly to the COO and play a key part in leading multidisciplinary teams, delivering outstanding patient care, and driving financial and operational success. Key Responsibilities: • Oversee day-to-day service delivery for ENT and Dermatology clinics across multiple locations, • Take full ownership of the “referral to discharge” pathway, ensuring seamless, compliant patient journeys, • Lead service optimisation across clinical capacity, workforce planning, appointment management, and clinic resourcing, • Manage operational performance to meet KPIs, NHS service levels, and contractual obligations, • Lead a team of clinical and non-clinical professionals, • Track and analyse key performance data to identify trends, risks, and service improvement opportunities, • Maximise referrals and ensure clinical capacity meets demand, working with clinicians and commissioners, • Manage the full P&L of assigned services and monitor financial performance closely, • Build and maintain strong working relationships with commissioners, local authorities, and clinic partners, • Actively contribute to organisational change initiatives and quality improvement projects, • Ensure full compliance with CQC, NHS, and internal regulatory frameworks Ideal Candidate Profile: • Degree; ideally in Business Administration, Healthcare Management or a relevant field, • Proven experience managing healthcare services, • Strong leadership skills with the ability to manage both direct and matrix teams, • Background in owning P&L and operational budgets, • Stakeholder engagement experience, • Familiar with pathway design, waitlist management, and performance monitoring, • Adaptable, friendly, and capable of thriving in a high-growth, change-led environment, • Practice Managers or Operations Leads ready for a step up are also encouraged to apply What’s On Offer: • Hybrid working – typically 3 days in-office, • Up to £48,000 basic salary, • Quarterly bonus of £1,000 for hitting operational profit targets, • Annual bonus of £1,000 if yearly service targets are achieved, • Overachievement bonus – £250 for every £20,000 above annual budget, • 37.5-hour week, Monday–Friday; 9am–5pm, • Paid travel expenses to regional clinic sites, • A genuinely autonomous leadership role with strong internal support and cross-functional collaboration Interested? To apply or find out more, contact Tom Fitch on 02393 874295 or 07919 008757, or email your CV to

Experienced Travel Consultant (Hybrid – London) Minimum 3 years’ experience | Salary depending on experience | Quarterly and yearly commission | Travel incentives to Japan We are looking for an experienced Sales and Travel Consultant to join our London team. The ideal candidate will have a solid background in the travel industry, excellent customer service skills, and hands-on experience creating and managing tailor-made itineraries. This role requires someone who has travelled to Japan at least once and is confident supporting both B2C and B2B clients. Role Overview Primary responsibilities -Effective management of sales enquiries / leads -Liaise with Ops Team to handle all booking aspects, including flights ticketing, accommodation, tours, and activities. (Processing cancellations and amendments) -Arrange and deliver top quality and complex itineraries -Cross selling and upselling of all services and products -Ensure client expectations are meet, providing expert advice -Deliver high levels of customer and after sales service Other responsibilities : -Processing payments, refunds and credit notes for tour customers -Dealing with last minute changes -Dealing with issues and complaints -Creating travel itineraries and documents -Representing the company during B2C and B2B events What profile we are looking for : -Eligible to work in the UK -Must have travelled to Japan at least once -Demonstrable sales success and genuine enthusiasm for selling travel products -Passion for sales is essential; if you do not enjoy sales, this role will not be suitable for you -Live within reasonable commuting distance of BR3 1JN -Looking to work full time in the office (this is NOT a fully remote job, however after training 2 days working from home will be available -Minimum three years of experience in the travel or tourism industry (retail, tour operator, OTA, DMC or similar). -Proven track record in itinerary building, reservations, ticketing or FIT operations -To support our US and Canadian markets, flexibility to work evening shift patterns (typically 12:00–21:00) and Saturday shifts will be required. Language Skills English : Native or business proficiency Any other European language desirable but not required Japanese : NOT required Destination Knowledge -Good knowledge of Japan as a travel destination (Prefectures, infrastructure, attractions) -Awareness of Japanese culture and society Soft skills -Reliable and punctual, with the ability to maintain consistent on-time attendance. -Attention to detail -Excellent presentation and organisational skills -Target-driven, strategic attitude with the ability to work towards KPIs -Strong problem solving and multitasking skills Benefits -Salary: Negotiable depending on experience -Yearly bonus depending on performance -Quarterly bonus depending on sales target achievement -International team environment : we have offices in London, Berlin, Paris, Milan, Madrid & Tokyo -Incentive to travel to Japan (free accommodation subject to availability and discounted prices for our main travel products) -Transportation & meal ticket allowance -Start Date : (Flexible / January) Please contact me by email if you wish to apply: At the moment, we’re prioritising candidates with experienced, who are based in the area and have previously travelled to Japan, as these are important aspects of the role. Due to the high volume of applications, we may not be able to respond individually to those who do not meet this criteria — but we truly appreciate your interest and thank you for taking the time to apply). JAPAN EXPERIENCE LTD - 08600947 - IATA code: 20222565 - Beckenham, United Kingdom

About the Role A market-leading creative production company specialising in technical design, artwork, digital content, print, brand activation and sustainable fabrication is seeking a Production Project Manager to support bespoke luxury retail fabrication projects. Role Overview You will interpret client briefs, identify the most efficient production methods and materials, and produce accurate costings. The role requires strong communication with Project and Fabrication teams, ensuring proposals meet the brief while managing expectations on budget, quality and timelines. You will also support Production Management when required. Key Responsibilities • Produce clear, accurate estimates with well-explained assumptions and suggestions., • Review client briefs, align requirements with internal teams, and manage expectations., • Identify cost-saving or quality-enhancing alternatives., • Troubleshoot client requests and support general departmental needs., • Establish CPAs with Project and Fabrication teams., • Assist with Production Management where capacity allows. Core Skills & Knowledge • Strong understanding of fabrication, materials, and build methods for luxury retail environments., • Knowledge of creative production and retail fabrication (temporary and permanent)., • Commercial awareness and supplier management experience., • Knowledge of large-format graphics (ideal)., • Excellent communication, organisation, and people skills.

Job Title: Solicitor (Litigation, Conveyancing, Immigration & Family Law) Experience Level: Minimum 3 Years PQE Job Location: Suite 51, 5th Floor, AMP House, 4 Dingwall Road, East Croydon, London, CR0 2LX Employment Type: Full-time , On Site About Us Kulachi Solicitors is a progressive and expanding law firm based in Croydon, Surrey, specialising in Litigation, Immigration, Family Law, and Conveyancing. The firm is known for its client-focused approach, professional integrity, and efficient case management. Since authorisation, Kulachi has grown rapidly with a dedicated team of legal professionals committed to providing high-quality legal services to individuals and businesses across the UK and overseas. We are expanding our Litigation, Immigration, Family, and Conveyancing departments and are seeking an experienced Solicitor with a minimum of 3 years PQE to join our growing team. The successful candidate will play a key role in the continued development of these practice areas and will be confident in managing a mixed caseload independently from instruction to conclusion. Key Responsibilities Litigation • Manage a varied caseload including civil, contractual, commercial, and property disputes, as well as landlord and tenant matters., • Draft and file court documents such as Particulars of Claim, Defences, Witness Statements, Skeleton Arguments, and Bills of Costs., • Attend hearings, mediations, and settlement conferences., • Provide strategic advice to clients and ensure full compliance with Civil Procedure Rules (CPR) and SRA standards. Conveyancing • Handle residential and commercial conveyancing matters including sales, purchases, remortgages, lease extensions, and transfers of equity., • Conduct title investigations, draft contracts, and manage exchange and completion., • Liaise with estate agents, lenders, and clients to ensure smooth progression of transactions., • Maintain compliance with CQS, AML, and Lender Exchange standards. Immigration • Advise and represent clients in all areas of UK Immigration Law, including Skilled Worker visas, Sponsor Licences, Family and Spouse applications, Student visas, Settlement, Naturalisation, Appeals, and Judicial Reviews., • Prepare legal representations, supporting evidence, and Home Office submissions., • Provide business immigration advice to corporate clients, ensuring sponsor compliance., • Maintain up-to-date knowledge of UKVI policies and legislative developments. Family Law • Manage private family law matters including divorce, financial settlements, child arrangements, and domestic abuse injunctions., • Draft key legal documents such as consent orders, divorce petitions, and statements of case., • Conduct negotiations, mediations, and court representation when necessary., • Offer sensitive, client-centred advice while maintaining professional boundaries. Key Requirements • Qualified Solicitor in England & Wales with minimum 3 years PQE., • Proven experience in at least two of the firm’s core areas (Litigation, Immigration, Family, Conveyancing); experience in all four is highly desirable., • Excellent drafting, advocacy, and negotiation skills., • Strong understanding of CPR, UK Immigration Rules, and Family Law procedures., • Ability to manage multiple files independently and work to tight deadlines., • Competent with case management systems (Clio experience preferred)., • Professional, organised, and committed to exceptional client care and SRA regulations. What We Offer • Competitive salary commensurate with experience., • Performance-related incentives and progression opportunities., • Supportive and inclusive work environment., • Exposure to a diverse and challenging caseload., • Flexible working arrangements. Job Location: Croydon CR0 2LX: reliably commute or plan to relocate before starting work (required)