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  • Call Centre Agent
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    Call Centre Agent
    1 day ago
    £18–£20 hourly
    Full-time
    Belfast

    📞 Remote Call Centre Agent – Work from Home 🏠 100% Remote – Work from Home 💷 £18–£20 per hour – guaranteed basic pay Paid by the hour, not by commission. No commission. You receive your guaranteed hourly rate for every hour worked, regardless of the number of calls you handle. INBOUND CALL SOLUTIONS LIMITED is looking for Call Centre Agents to join our remote team. 🕐 Working hours Full-time and part-time positions available. 07:00–15:00 | 11:00–19:00 Choose your preferred 8-hour shift. Part-time applicants are also welcome. 📞 The role You will handle inbound customer calls, listen to customers, understand their needs and provide clear information and assistance. Your duties will include: • Answering incoming calls, • Speaking with customers in a professional and friendly manner, • Understanding customer requirements, • Providing information and assistance, • Updating customer records, • Following company procedures, • Passing more complex queries to the appropriate team 💻 Remote working This is a fully remote position. You will work from home and will need a reliable internet connection, a computer or laptop, a suitable headset and a quiet place to work. 👤 Requirements • Good spoken English, • Clear communication skills, • Friendly and professional telephone manner, • Reliable and organised, • Comfortable speaking with customers, • Basic computer skills, • Previous call centre experience is welcome but not essential 🎓 Training provided Full training and support will be provided. Previous call centre experience is not required. 💼 What we offer • £18–£20/hour guaranteed basic pay, • Paid for every hour worked, • No commission, • 100% remote work, • Full-time and part-time options, • Two available 8-hour shifts, • Full training provided, • Ongoing support If you are looking for a remote call centre job with guaranteed hourly pay and no commission, we would like to hear from you.

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