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  • Food & Beverage Manager
    Food & Beverage Manager
    6 days ago
    Full-time
    Belfast

    Food & Beverage Manager – Eden Locke, Edinburgh We are looking for a Food & Beverage Manager to join the team at Eden Locke, Edinburgh . Our F&B space is at the heart of the hotel. By day, it is a relaxed coffee shop serving our guests, local community and visitors. As the day moves on, it transforms into a welcoming wine and cocktail bar. We are looking for someone who enjoys being hands on, leading from the front and working closely with their team . You will play a key role in shaping the F&B experience while working closely with the hotel team to create a seamless experience for our guests. About the Job As F&B Manager, you will be responsible for the day to day operation and overall performance of our F&B offering . This is a hands on role. You will be on the floor, working alongside your team, supporting service, speaking with guests and making sure everything runs smoothly. You will also take ownership of the commercial side of the operation, including budgets, stock, costs and profitability. You will work closely with the wider hotel team, supporting events, activations and the overall guest experience. We are a collaborative environment, so communication and teamwork are a big part of the role. What You'll Be Doing • Lead the F&B team from the front, setting the standard for service and guest experience. • Oversee the daily operation of the coffee shop and evening wine and cocktail bar. • Create a welcoming, relaxed and memorable experience for our guests and customers. • Coach, support and develop the team, creating a positive and collaborative working environment. • Manage rotas, time and attendance, training and team performance. • Take ownership of F&B budgets, costs and profitability, identifying opportunities to improve performance. • Manage stock levels, ordering and inventory while maintaining quality and controlling costs. • Monitor guest feedback and use it to continuously improve our service and offering. • Handle guest issues and complaints confidently, finding positive and practical solutions. • Work closely with Reception, Operations and other hotel teams to ensure a seamless guest experience. • Support events, activations and lifestyle programming. • Ensure the F&B space is clean, inviting and always reflects the Eden Locke brand. • Ensure all health and safety, licensing, legal and company requirements are followed. What We're Looking For We are looking for someone who is passionate about hospitality, confident leading a team and comfortable getting stuck in . You will ideally have: • Previous experience managing a Food & Beverage operation or a similar hospitality environment. • A genuine passion for food, drinks and creating great guest experiences. • Good knowledge of wine, spirits and cocktails. • Strong commercial awareness and an understanding of budgets, costs and profitability. • Experience managing, coaching and developing a team. • Excellent communication and people skills. • A practical, organised and solution focused approach. • Confidence using POS, stock management and other hospitality systems. Most importantly, you will be someone who leads by example, enjoys working with people and is not afraid to get stuck in wherever needed . If you enjoy creating great hospitality, developing a team and being part of a collaborative hotel environment, we would love to hear from you.

    No experience
    Easy apply
  • Call Centre Agent
    Call Centre Agent
    14 days ago
    £18–£20 hourly
    Full-time
    Belfast

    📞 Remote Call Centre Agent – Work from Home 🏠 100% Remote – Work from Home 💷 £18–£20 per hour – guaranteed basic pay Paid by the hour, not by commission. No commission. You receive your guaranteed hourly rate for every hour worked, regardless of the number of calls you handle. INBOUND CALL SOLUTIONS LIMITED is looking for Call Centre Agents to join our remote team. 🕐 Working hours Full-time and part-time positions available. 07:00–15:00 | 11:00–19:00 Choose your preferred 8-hour shift. Part-time applicants are also welcome. 📞 The role You will handle inbound customer calls, listen to customers, understand their needs and provide clear information and assistance. Your duties will include: • Answering incoming calls, • Speaking with customers in a professional and friendly manner, • Understanding customer requirements, • Providing information and assistance, • Updating customer records, • Following company procedures, • Passing more complex queries to the appropriate team 💻 Remote working This is a fully remote position. You will work from home and will need a reliable internet connection, a computer or laptop, a suitable headset and a quiet place to work. 👤 Requirements • Good spoken English, • Clear communication skills, • Friendly and professional telephone manner, • Reliable and organised, • Comfortable speaking with customers, • Basic computer skills, • Previous call centre experience is welcome but not essential 🎓 Training provided Full training and support will be provided. Previous call centre experience is not required. 💼 What we offer • £18–£20/hour guaranteed basic pay, • Paid for every hour worked, • No commission, • 100% remote work, • Full-time and part-time options, • Two available 8-hour shifts, • Full training provided, • Ongoing support If you are looking for a remote call centre job with guaranteed hourly pay and no commission, we would like to hear from you.

    Immediate start!
    No experience
    Easy apply

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