Relationship coach jobs in United Kingdom

A leading Big 4 professional services firm is expanding its fastest-growing Deal Advisory Tax team and is looking for experienced M&A tax professionals at Manager grade. This is a high-profile role offering broad exposure to complex transactions and excellent career progression. The Deal Advisory Tax team is recognised for delivering market-leading tax advice to corporate clients and financial investors across a wide range of sectors. The team works collaboratively nationwide and with international colleagues, advising on transactions from £10m to over £10bn. You'll be part of an ambitious, dynamic and supportive environment where your contribution will have real impact. What you'll be doing • Work closely with Partners and Directors on complex, high-value transactions, providing exceptional tax advice., • Support business development by contributing to proposals, client pitches and relationship building., • Develop and maintain strong relationships with clients, legal advisers, and internal stakeholders throughout the deal process., • Prepare or oversee detailed technical advice on UK and international tax issues and contribute to thought leadership., • Analyse tax documentation and data, identifying key issues and communicating their commercial implications to clients., • Collaborate with UK and overseas tax specialists to integrate technical input and challenge assumptions where needed., • Coach, develop and mentor junior colleagues while fostering a collaborative, high-performance team culture., • Stay up to date with key UK and OECD tax developments and understand tax considerations within financial models. About you • Qualified CTA, ACA, CA or equivalent., • Strong UK corporate tax knowledge with a genuine interest in transactional work., • Excellent interpersonal, written and verbal communication skills., • Commercial mindset with strong analytical and problem-solving skills., • Proven project management capability, able to manage competing priorities and drive work forward., • Pro-active, client-focused and comfortable building relationships with senior stakeholders., • Ability to coach, develop and lead colleagues, contributing to a positive team environment., • Proficient with Microsoft Excel and PowerPoint. Why this role matters This is an exciting opportunity to join one of the fastest-growing Deal Advisory Tax teams in the UK, working on high-impact transactions and building strong industry networks. You'll have real visibility with senior leadership, broad client exposure, and a clear pathway for career progression. Multiple UK locations including London, Birmingham, Bristol, Manchester, Southampton and more

Your new companyA progressive accountancy practice providing tailored support to businesses and individuals across accounts, tax, audit, and advisory services. The firm combines technical expertise with a proactive, client-focused approach to help organisations stay compliant and grow with confidence.Having expanded through strategic acquisitions, the practice continues to strengthen its capabilities, broaden its sector reach, and enhance client service. With a focus on innovation and long-term relationships, it has built a strong reputation for reliability, insight, and results.Your new roleMy client is seeking an experienced Senior Manager to join our growing accountancy practice, leading a diverse portfolio of audit and accounts clients while acting as a Responsible Individual (RI). This is a key leadership role with genuine progression potential for the right person.You'll oversee a high-performing team, take ownership of complex assignments, and play a central part in shaping the future of our audit offering. If you're looking for a role where your expertise is valued, your judgement trusted, and your career can accelerate, this is it.What You'll Be Doing • Audit Leadership - Oversee and sign off statutory audits as an RI, ensuring technical excellence and regulatory compliance., • Portfolio Management - Manage a varied portfolio of SME and mid-market clients across multiple sectors., • Accounts Oversight - Review and finalise year-end accounts, ensuring accuracy and high-quality client delivery., • Team Development - Mentor, coach, and support managers and seniors, fostering a culture of continuous improvement., • Client Advisory - Provide strategic insights, technical guidance, and commercial recommendations to clients., • Practice Development - Contribute to business development, tendering, and strengthening client relationships. What you'll need to succeed • Qualified ACA/ACCA with significant post-qualification experience., • Current RI status., • Strong technical knowledge of UK GAAP, ISA standards, and audit regulation., • Proven experience managing audit and accounts teams within practice., • Excellent communication, leadership, and client-relationship skills., • A proactive mindset and the ambition to progress to Director level. What you'll get in return • A supportive, collaborative culture where your expertise is recognised., • Hybrid working and flexibility., • Competitive salary, bonus potential, and comprehensive benefits., • The chance to influence and modernise our audit function. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Transaction Manager Flagship Car Dealership | West London Salary: £40,000 BasicOn-Target Earnings: £65,000-£95,000 dependant on performanceHours: 5-day working week, weekends on a rotaBenefits: Company car (EV) We are recruiting an experienced Transaction Manager for a flagship franchised car dealership in West London. This is a key role within the sales leadership team, focused on maximising deal profitability, finance penetration, and supporting a high-performing showroom. The Role: Desk and structure vehicle sales to maximise front and back-end profitDrive finance, warranty and ancillary product penetrationSupport and coach Sales Executives to improve close ratesEnsure FCA compliance and accurate deal documentationDeliver a first-class customer experience in a busy, premium showroom The Ideal Candidate: Essential: Proven experience as a Transaction Manager (or similar) within a franchised dealershipStrong understanding of automotive finance and add-on productsCommercially driven with excellent attention to detailConfident dealing with customers and senior stakeholdersHighly organised and compliant What's On Offer: £40,000 basic salary£65,000 - £95,000 OTECompany car (EV)5-day working week (weekends on a rota)Stable, long-term opportunity within a flagship operation If you're an experienced Transaction Manager looking for your next move in West London, apply in confidence today. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission

Commercial Finance Manager | High - Growth Consumer South West London (Hybrid) | Permanent Up to £75,000 + Bonus + Benefits We're partnering with an exciting, high-growth company to appoint an experienced Commercial Finance Manager into a high-impact role supporting the wider business. This is a brilliant opportunity to join a fast-paced, entrepreneurial environment where the culture is collaborative, down to earth and refreshingly non-corporate. The teams are genuinely supportive, hands-on and solutions-focused people, get stuck in and make things happen. Reporting into senior finance leadership, this role sits at the heart of commercial decision-making across retail and e-commerce performance. The Opportunity The purpose of this role is to provide high-quality commercial finance support to the business, helping teams understand performance, optimise profitability and make better-informed decisions. You'll be responsible for building and maintaining insightful financial models, delivering meaningful analysis and partnering closely with stakeholders across trading, buying, merchandising and e-commerce. This role would suit someone who enjoys pace, ownership and working closely with the business rather than sitting purely in the numbers. Key Responsibilities Business Partnering & Performance • Act as a trusted finance partner across all departments and build strong relationships, • Provide the right balance of support and constructive challenge to drive performance, • Deliver clear, actionable insight to senior stakeholders, • Prepare and track KPIs to optimise key business drivers, • Attend weekly trading meetings and translate performance into forward-looking actions Planning & Forecasting • Play a lead role in budgeting and reforecasting cycles, • Manage and evolve financial planning models, • Monitor weekly performance and assess impact on forecast, • Support scenario planning in a fast-moving trading environment Commercial Analysis • Deliver sales and margin variance analysis, • Partner closely with Buying and Merchandising to drive efficiencies, • Lead CAPEX forecasting, reporting and post-investment reviews, • Produce robust financial appraisals to support decision-making Team Leadership • Support, coach and develop a team of three direct reports, • Foster a positive, collaborative team environment What We're Looking For • Fully Qualified Accountant (ACA / ACCA / CIMA), • Proven experience in a commercial finance or business partnering role, • Retail, consumer or multi-site experience highly beneficial, • Strong financial modelling and Excel capability, • Confident communicator able to influence non-finance stakeholders, • Highly organised with strong attention to detail, • Comfortable working in a fast-paced, evolving environment We're looking for someone who is: • Commercially curious and proactive, • Down to earth and approachable, • Comfortable rolling their sleeves up, • Calm and solutions-focused under pressure, • A natural relationship builder, • Happy in a fast-moving, less corporate culture, • Someone who gets stuck in and just makes things happen What's On Offer • Hybrid working, • Strong staff discount, • Real exposure to senior stakeholders, • Supportive, friendly and high-performing team, • Genuine opportunity to add value and make an impact If you're a commercially minded finance professional who enjoys pace, ownership and working closely with the business we'd love to hear from you. BH36291

A leading Big 4 professional services firm is expanding its fastest-growing Deal Advisory Tax team and is looking for experienced M&A tax professionals at Assistant Manager grade. This is a high-profile role offering broad exposure to complex transactions and excellent career progression. The Deal Advisory Tax team is recognised for delivering market-leading tax advice to corporate clients and financial investors across a wide range of sectors. The team works collaboratively nationwide and with international colleagues, advising on transactions from £10m to over £10bn. You'll be part of an ambitious, dynamic and supportive environment where your contribution will have real impact. What you'll be doing • Work closely with Partners and Directors on complex, high-value transactions, providing exceptional tax advice., • Support business development by contributing to proposals, client pitches and relationship building., • Develop and maintain strong relationships with clients, legal advisers, and internal stakeholders throughout the deal process., • Prepare or oversee detailed technical advice on UK and international tax issues and contribute to thought leadership., • Analyse tax documentation and data, identifying key issues and communicating their commercial implications to clients., • Collaborate with UK and overseas tax specialists to integrate technical input and challenge assumptions where needed., • Coach, develop and mentor junior colleagues while fostering a collaborative, high-performance team culture., • Stay up to date with key UK and OECD tax developments and understand tax considerations within financial models. About you • Qualified CTA, ACA, CA or equivalent., • Strong UK corporate tax knowledge with a genuine interest in transactional work., • Excellent interpersonal, written and verbal communication skills., • Commercial mindset with strong analytical and problem-solving skills., • Proven project management capability, able to manage competing priorities and drive work forward., • Pro-active, client-focused and comfortable building relationships with senior stakeholders., • Ability to coach, develop and lead colleagues, contributing to a positive team environment., • Proficient with Microsoft Excel and PowerPoint. Why this role matters This is an exciting opportunity to join one of the fastest-growing Deal Advisory Tax teams in the UK, working on high-impact transactions and building strong industry networks. You'll have real visibility with senior leadership, broad client exposure, and a clear pathway for career progression. Multiple UK locations including London, Birmingham, Bristol, Manchester, Southampton and more

Corporate Tax Senior Manager | Top 10 Firm London | Hybrid (50% office-based) Salary: Up to £95,000 (DOE) + excellent benefits Top 10 Firm Are you an experienced Corporate Tax Senior Manager looking for a role offering both high-quality work and genuine flexibility? We're partnering with a leading Top 10 firm in London seeking to strengthen its Corporate Tax team with a senior hire. This is an excellent opportunity to work with a diverse portfolio including owner-managed businesses, complex groups, private equity-backed clients and international businesses, within a collaborative and people-focused environment. With increasing client demand and a strong pipeline of project and deals work, the team offers real scope for progression and impact. The Corporate Tax Senior Manager Role: You will take ownership of a client portfolio, acting as a trusted adviser while leading both compliance and advisory work. You'll work closely with Directors and Partners on complex engagements and support growth of the Corporate Tax offering. You will gain greater ownership of relationships and more complex work, with less focus on routine compliance and more exposure to advisory and project-based work. Key Responsibilities: Client Relationship Management Manage and develop a portfolio of corporate tax clients Act as key client contact, building long-term relationships * Work closely with senior leadership on complex engagements Compliance & Advisory Lead delivery and review of corporate tax compliance Provide input on advisory work including structuring and transactions Review work from Managers and Seniors Keep up to date with legislative changes Business Development & Leadership Support proposals and new business opportunities Identify opportunities to add value and grow clients Coach and mentor team members Support process improvement and development About You: You will be a commercially minded and technically strong Corporate Tax professional who enjoys client interaction and developing others. Ideal experience includes: Extensive UK corporate tax experience in practice Strong compliance and advisory knowledge Experience with owner-managed businesses and complex groups Ability to oversee complex tax work Strong communication skills CTA, ACA or equivalent qualified * Leadership and mentoring experience Strong Managers ready to step up to Senior Manager will also be considered. Working Pattern & Flexibility: Hybrid working, 50% office-based Flexibility around office days Reduced hours such as 30 hours can be considered School runs and adjusted working patterns supported * Flexible approach focused on outcomes Culture & Environment: Collaborative, respectful culture with high standards Direct access to experienced, technically strong Partners Strong focus on development and mentoring Early responsibility compared to many firms Mix of portfolio and project-based work including transactions and deals Inclusive environment with clear progression * Flexible working framework supporting different lifestyles Benefits: Salary up to £95,000 DOE with flexibility 25 days holiday plus bank holidays Hybrid and flexible working Private medical and wellbeing support Life assurance and financial wellbeing Enhanced parental policies Strong learning and development Lifestyle benefits and salary sacrifice schemes The Opportunity: Join a growing Corporate Tax team where you can make a real impact. With strong client demand, varied work and increasing advisory exposure, there is clear scope to develop and shape your role. For Managers, this offers a clear route to Senior Manager. For Senior Managers, it offers greater ownership, complexity and Partner exposure. If you are looking for a Corporate Tax leadership role within a Top 10 firm combining quality work and flexibility, we would love to hear from you. As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Relationship Manager - Commercial & SME Banking Location: South London (Fully Office-Based)Salary: £45,000-£50,000 per annum About the Role We are seeking an experienced Relationship Manager to join our Branch Banking team. This role focuses on driving profitable growth by providing high-quality relationship management to Commercial and SME clients. You will own a designated portfolio, manage credit needs, identify new opportunities, and ensure exceptional customer outcomes. This is a key position for an ambitious banking professional who can balance portfolio growth with robust risk awareness, early warning identification, and strong adherence to regulatory standards. Key ResponsibilitiesCustomer & Portfolio Management Manage and grow a portfolio of Commercial/SME clients. Conduct regular customer meetings, networking, and business development activities. Ensure all customer interactions follow TCF (Treating Customers Fairly) guidelines. Handle targeted account opening volumes and refer clients for Trade, FX, or Islamic banking products where appropriate. Commercial Growth Achieve asset and deposit growth targets for the branch. Prepare and negotiate customer credit proposals. Submit credit papers and account-opening documents to internal approval teams. Support the disbursement of lending in line with business objectives. Control & Compliance Manage credit renewals in accordance with policy and deadlines. Monitor compliance-related transactions and ensure Enhanced Due Diligence (EDD) is completed. Track excesses and Key Risk Indicators across all key accounts. Ensure branch SLAs are achieved for account opening and ongoing servicing. Team & Branch Support Coach and support junior RMs/RSOs to achieve KPI expectations. Assist in preparing MI, meeting materials, presentations, and business development reporting. Contribute to branch-related projects, planning, data analysis, and championing operational initiatives. Provide support to interns and new joiners where required. Regulatory Conduct Adhere to the FCA and PRA Conduct Rules at all times, demonstrating integrity, skill, diligence, and commitment to delivering good customer outcomes. Maintain compliance with the Certification Regime, conduct risk standards, and internal policy frameworks. Experience & Requirements Minimum 5 years' experience in a Relationship Manager role within the banking sector (Commercial/SME preferred). Strong understanding of credit processes, risk management, and commercial banking products. Evidence of ongoing CPD and professional qualifications (or commitment to obtaining them). Demonstrated competence in: Relationship management & customer service Financial analysis & credit understanding Regulatory knowledge Staff development & coaching Excellent presentation, communication, and negotiation skills. Confident, proactive, and capable of managing a busy diary and diverse workload. What We Offer Competitive salary of £45,000-£50,000 Professional development and ongoing certification support A collaborative, office-based working environment in South London The opportunity to influence branch commercial performance and build strong corporate relationships If you are a driven Relationship Manager with strong commercial expertise and a passion for exceptional client service, we'd love to hear from you. Apply today!

This fantastic team in a renowned Top 10 firm is seeking a qualified and commercially minded Outsourcing Manager to join their growing team. This is an excellent opportunity for an experienced practice professional to take ownership of a portfolio of clients, leading the delivery of high-quality outsourced services while developing and mentoring a talented team. The successful candidate will be responsible for managing client relationships, overseeing service delivery, driving process improvements, and ensuring engagements are delivered efficiently, profitably. • Act as the primary point of contact for a portfolio of clients, building strong relationships with senior stakeholders and delivering a consistently high-quality service., • Lead the planning, execution and review of client deliverables, including accounting operations, management accounts and VAT returns., • Review team processes and identify opportunities to improve efficiency, controls, reporting quality and technology adoption., • Take ownership of engagement profitability, resource planning, work-in-progress management and billing., • Supervise, coach and develop qualified team members, providing regular feedback and supporting career progression., • Provide technical accounting support on complex matters including consolidated reporting, acquisition accounting, journal adjustments and accounting treatments., • Identify opportunities to expand existing client relationships, support fee discussions and contribute to proposals and business development activities., • Lead key operational initiatives within the team, such as quality improvements, training, technology implementation or resource planning., • Work closely with senior leadership.Candidate Profile, • Strong leadership, organisational and communication skills, with the ability to motivate and develop teams., • A proactive and client-focused approach with a commitment to delivering exceptional service., • High levels of professionalism, attention to detail and technical accuracy., • Strong relationship-building skills and the ability to identify opportunities to add value., • Collaborative, adaptable and committed to continuous professional development.Skills & Experience, • ACA or ACCA qualified., • Minimum of two years' post-qualified experience gained within professional practice., • Previous experience managing a portfolio of clients within outsourcing, finance function support, management accounting or a similar environment., • Strong technical knowledge of UK GAAP and ideally IFRS., • Experience overseeing multiple client engagements, managing deadlines, quality standards and profitability., • Commercially aware with experience managing budgets, resources and client profitability., • Proven people management experience, including coaching, reviewing work and developing junior team members., • Strong understanding of VAT, reconciliations and core accounting processes., • Advanced Excel skills and experience working with accounting software.Desirable Experience, • Experience using Xero and ideally NetSuite and/or CCH., • Experience preparing or reviewing statutory accounts under FRS102 and IFRS., • Ability to identify technical accounting issues and provide guidance on accounting standards., • Experience supporting clients through year-end audits and liaising with external auditors., • Exposure to complex projects including IFRS transitions, acquisition accounting, group consolidations or FRS102 updates., • Awareness of international accounting standards and multi-entity/group reporting structures. This is a fantastic opportunity to join a growing and ambitious team, working with a varied client portfolio while playing a key role in developing both people and services. Candidates looking to combine client relationship management, technical accounting expertise and leadership responsibilities are encouraged to apply.

A leading Big 4 professional services firm is expanding its fastest-growing Deal Advisory Tax team and is looking for experienced M&A tax professionals at Senior Manager grade. This is a high-profile role offering broad exposure to complex transactions and excellent career progression. The Deal Advisory Tax team is recognised for delivering market-leading tax advice to corporate clients and financial investors across a wide range of sectors. The team works collaboratively nationwide and with international colleagues, advising on transactions from £10m to over £10bn. You'll be part of an ambitious, dynamic and supportive environment where your contribution will have real impact. What you'll be doing • Work closely with Partners and Directors on complex, high-value transactions, providing exceptional tax advice., • Support business development by contributing to proposals, client pitches and relationship building., • Develop and maintain strong relationships with clients, legal advisers, and internal stakeholders throughout the deal process., • Prepare or oversee detailed technical advice on UK and international tax issues and contribute to thought leadership., • Analyse tax documentation and data, identifying key issues and communicating their commercial implications to clients., • Collaborate with UK and overseas tax specialists to integrate technical input and challenge assumptions where needed., • Coach, develop and mentor junior colleagues while fostering a collaborative, high-performance team culture., • Stay up to date with key UK and OECD tax developments and understand tax considerations within financial models. About you • Qualified CTA, ACA, CA or equivalent., • Strong UK corporate tax knowledge with a genuine interest in transactional work., • Excellent interpersonal, written and verbal communication skills., • Commercial mindset with strong analytical and problem-solving skills., • Proven project management capability, able to manage competing priorities and drive work forward., • Pro-active, client-focused and comfortable building relationships with senior stakeholders., • Ability to coach, develop and lead colleagues, contributing to a positive team environment., • Proficient with Microsoft Excel and PowerPoint. Why this role matters This is an exciting opportunity to join one of the fastest-growing Deal Advisory Tax teams in the UK, working on high-impact transactions and building strong industry networks. You'll have real visibility with senior leadership, broad client exposure, and a clear pathway for career progression. Multiple UK locations including London, Birmingham, Bristol, Manchester, Southampton and more

Deputy SENCO Administrator - Secondary Education Location: North West LondonSalary: £28,000 - £30,000 depending on experienceContract: Full Time | Permanent A welcoming and inclusive secondary school is seeking a proactive and organised Deputy SENCO Administrator to join its established SEND and inclusion team. This is an excellent opportunity for someone with SEND administration, pastoral, education support, nursery SENCO, or student support experience who is passionate about helping young people access the support they need to succeed. The successful candidate will work closely with the SENCO and wider pastoral team to support the smooth day-to-day running of SEND provision across the school, ensuring students, families, and staff receive high-quality support and communication. The Role • The Deputy SENCO Administrator will provide operational and administrative support to the SENCO, helping coordinate SEND processes, student interventions, referrals, annual reviews, and communication with parents and external agencies., • This is a varied and rewarding role within a collaborative school environment and would suit someone who enjoys organisation, relationship-building, and supporting inclusive education practice. Key Responsibilities • Support the SENCO with the coordination and administration of SEND provision across the school, • Assist with EHCP reviews, referrals, annual review paperwork, and student documentation, • Maintain accurate SEND records, intervention tracking, and provision maps, • Liaise with parents, carers, external agencies, and pastoral teams regarding student support, • Support the organisation of meetings, reviews, and SEND-related communication, • Monitor student progress data and help track interventions and outcomes, • Provide pastoral and wellbeing support for students where required, • Work collaboratively with teaching staff, safeguarding teams, and Learning Support Assistants, • Support inclusive practice and contribute to positive outcomes for students with additional needs The Ideal Candidate • Experience supporting children or young people with SEND, SEMH, or additional needs, • Strong organisational and administrative skills, • Excellent communication and relationship-building abilities, • Experience within a school, nursery, college, alternative provision, or educational support setting, • A calm, proactive, and student-centred approach, • Confidence managing sensitive information and maintaining accurate records, • Ability to work effectively within a busy multidisciplinary environment Desirable Experience • Previous experience as a SEN Administrator, SENCO Administrator, Progress Coach, Learning Support Coordinator, or similar role, • Knowledge of EHCP processes and the SEND Code of Practice, • Experience liaising with external agencies and families, • Experience supporting safeguarding or pastoral processes, • Understanding of intervention tracking and SEND documentation What's on Offer • Permanent full-time opportunity, • Supportive and collaborative working environment, • Excellent training and development opportunities, • Opportunity to develop experience within SEND and inclusion, • Term-time working pattern, • The chance to make a meaningful difference to young people's educational experience and wellbeing This role would suit someone with SEND administration, pastoral support, inclusion, nursery SENCO, or student support experience looking to further develop their career within education and inclusion. Important Notice Dovetail and Slate is a specialist education recruitment company. If this role isn't quite right, we welcome your CV and a call to explore other opportunities. We are committed to safeguarding children and vulnerable adults. All appointments are subject to satisfactory vetting, including a right to work check and, where relevant, an enhanced DBS, PVG (Scotland), or EWC (Wales) check, in line with Keeping Children Safe in Education. Dovetail and Slate Ltd (11351060) acts as an Employment Agency and an Employment Business under the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We are an equal opportunities employer. By applying, you consent to your data being processed for recruitment purposes in line with our Privacy Policy. Because education matters. Dovetail and Slate Limited. Because education matters. Dovetail and Slate Limited (11351060) acts as an Employment Agency.

Sessional Youth Worker – Health and Wellbeing We are seeking a passionate and engaging Sessional Youth Worker to deliver health, wellbeing, mentoring, hair and beauty activities for young people in a vibrant community setting. Position: Sessional Youth Worker – Health and WellbeingSalary: £14.80 per hour London Living Wage | £16.00 per hour for Saturday evening Senior shiftsLocation: North West LondonWorking Pattern: Tuesday PM and Saturday PMContract: Sessional / Part TimeClosing Date: Applications reviewed on a rolling basis About the Role This is an exciting opportunity to support young people through engaging health, wellbeing, mentoring, hair and beauty focused activities within a youth setting. You will help create a welcoming, safe and inclusive environment where young people can build confidence, develop skills and access positive support. The role will involve working directly with young people during evening and weekend sessions, delivering fun and educational activities while helping to build strong, trusted relationships. Key responsibilities include: • Delivering health, wellbeing, mentoring, hair and beauty activities for young people, • Supporting informal education and issue-based youth work sessions, • Planning engaging and inclusive activities that reflect young people’s interests, • Encouraging participation and helping young people build confidence and self-esteem, • Supporting young people on a one-to-one basis where appropriate, • Maintaining a safe, welcoming and well-organised activity space, • Working collaboratively with colleagues, volunteers and wider youth work teams, • Promoting safeguarding, equality, diversity and inclusion at all times About You We are looking for someone with experience of working with young people in group or one-to-one settings who can bring energy, creativity and positivity to every session. You will ideally have: • Experience delivering activities or support sessions for young people, • Level 2 Youth Work qualification or equivalent experience, • Strong communication and relationship-building skills, • A passion for supporting young people to achieve their potential, • Confidence delivering wellbeing, mentoring or creative activities, • An understanding of safeguarding and inclusive practice, • Flexibility to work evenings and weekends Experience in hair and beauty, wellbeing or mentoring activities would be highly beneficial. About the Organisation Our client is an independent charity and purpose-built youth centre for Barnet’s young people aged 8 to 19, and up to 25 for those with additional needs. They support North London’s young people with three things they deserve and need; somewhere to go, something to do and someone to talk to. Open 7 days a week including school holidays, their vision ensure every young person is supported and empowered to reach their potential. Join them in making a difference and raising the aspirations of young people across North London. They embrace diversity and welcome applications from individuals with non-traditional backgrounds. Safeguarding is paramount, and an enhanced DBS check is required. As an equal opportunity employer, they value individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability. Other roles you may have experience of could include: Youth Worker, Youth Support Worker, Community Youth Practitioner, Wellbeing Coach, Youth Mentor, Activities Coordinator, Health and Wellbeing Worker, Outreach Worker, Session Worker, Support Worker, Engagement Worker or Youth Activities Lead. #INDNFP Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Business Manager – Welling Basic Salary: £35,000 + OTE: £68,000+ Working Hours: Monday to Saturday, 8:30am – 6:00pm, with a day off during the week. Closed on Sundays. An exciting opportunity has arisen for an experienced and motivated Business Manager to join a successful automotive dealership in Welling. You will be working alongside a high-performing sales team within a busy and customer-focused environment. The Role The purpose of this role is to lead and manage a controlled sales process through regular coaching, robust performance management, and continuous customer interaction. You will play a key role in supporting Sales Executives to maximise vehicle sales while promoting finance, insurance, and additional products, ensuring the highest levels of customer satisfaction are maintained at all times. Key Responsibilities • Lead and support the sales team to achieve vehicle sales and profitability targets., • Drive finance and insurance performance while maintaining compliance standards., • Coach and develop Sales Executives through regular training and performance reviews., • Build strong relationships with customers, delivering an exceptional buying experience., • Ensure all sales processes are followed effectively and efficiently., • Maintain FCA compliance and industry best practices at all times., • Support the dealership in achieving customer satisfaction and retention objectives. What We're Looking For • Proven sales success within the automotive industry., • Previous experience as a Business Manager is highly desirable; however, strong Senior Sales Executives looking to take the next step will also be considered., • A driven, motivated, and disciplined individual with excellent communication and relationship-building skills., • The ability to consistently deliver against performance targets and inspire a team to achieve results., • Strong understanding of finance and insurance products., • FCA approval or the ability to obtain FCA accreditation. About You • Professional, presentable, ambitious, and proactive., • Excellent interpersonal and communication skills., • Passionate about delivering outstanding customer service., • Experienced in working within a target-driven sales environment., • Full UK Driving Licence essential. What's on Offer • Opportunity to join a successful and growing dealership., • Supportive team environment., • Excellent earning potential., • Ongoing training and career development opportunities. If you have the drive, ambition, and automotive sales experience to succeed in this role, we'd love to hear from you. WE ARE CURRENTLY SHORT LISTING FOR THIS ROLE - APPLY IN CONFIDENCE TODAY TO AVOID MISSING OUT! Prima Hatfield Associates are an Employment Business and an Employment Agency as defined within the Code of Employment Agencies & Employment Businesses Regulations 2003 only suitable candidates are contacted. We are one of the UK's leading providers for "white collar" staff for progressive companies. Please register for regular permanent position. Simply contact us in complete confidence - all interviews are conducted locally.

We are partnering with a leading energy producer with a significant operational footprint and a corporate heart in London. As their business evolves and transitions from traditional HR support to a value-driven human capital approach, they need a pragmatic leader to achieve this. The Mission: This isn’t about replacing a team; it’s about elevating one. You will take ownership of UK HR operations, supporting a diverse workforce that includes London-based talent and international assignees. This role is base on-site in central London 4 days per week. The Role: What You’ll Do • End-to-End Ownership: Lead the full employee lifecycle for UK-contracted staff and international assignees, ensuring seamless day-to-day HR operations., • Operational Excellence: Strengthen core processes including onboarding, policy management, and HR data systems to drive efficiency and consistency., • Strategic Transition: Support the shift from traditional HR support to a value-driven "human capital" model focused on long-term business impact., • Team Development: Partner with the existing HR team to build internal capability, mentor junior colleagues, and foster a "one team" global mindset., • Trusted Advisory: Act as a pragmatic, credible partner to managers, providing sound judgment on complex employee relations and performance matters. The Candidate: What We’re Looking For • Proven Generalist Expertise: Significant experience in operational HR delivery with a deep understanding of UK employment law and best practices., • International Perspective: Experience navigating multicultural environments; exposure to the energy or extractive sectors is highly advantageous., • Disciplined Execution: A structured, "hands-on" professional with a keen eye for detail and a passion for making systems and processes work better., • Relationship Driven: Strong interpersonal skills with the ability to build trust and coach managers across geographically dispersed teams., • Solutions Focused: A mature and grounded approach to problem-solving, with the credibility to influence and lead through change., • Bilingual Advantage: While not mandatory, fluency in French is a major plus for collaborating with our international partners. The Rewards: What’s in it for You • Market Leading Retirement: A generous 12% employer pension contribution., • Comprehensive Health & Wellness: Private medical cover, plus flexible cash back options for dental, optical, and wellness treatments., • Monthly Wellbeing Allowance: A dedicated monthly stipend to support your physical and mental health your way., • Commitment to Growth: Regular annual salary reviews to ensure your compensation remains aligned with your career progression and market value.

Role Summary This is an exciting opportunity for an experienced Manager to oversee a high-value client mandate, lead junior team members, and play a key role in delivering exceptional service. The role combines client relationship management, team development, and strong governance, making it ideal for someone who enjoys responsibility, variety, and the chance to make a visible impact. Key responsibilities • Manage and oversee a varied client portfolio, ensuring consistently high standards of service and administration., • Act as a trusted point of contact for directors, clients, and internal stakeholders on portfolio matters., • Lead and support complex transactions, onboarding activity, and corporate governance requirements., • Review documentation, statutory filings, and due diligence processes to ensure accuracy and compliance., • Coordinate meetings, oversee action points, and ensure timely follow-through across the portfolio., • Build strong working relationships with colleagues, clients, and external advisers across jurisdictions., • Supervise, coach, and develop junior team members, supporting performance and career growth., • Monitor workload, time recording, WIP, and billing activity to support commercial performance., • Contribute to divisional goals by supporting operational improvements and broader business priorities., • Operate as part of Altum’s first line of defence by identifying and escalating any unusual or suspicious activity. Required Skills & Experience • Strong experience in financial services, corporate administration, or a related client servicing environment., • Confident understanding of corporate governance, statutory requirements, and regulatory obligations in Jersey., • Proven ability to lead, motivate, and develop high-performing teams., • Excellent communication and relationship-building skills, with a confident and professional approach., • Strong attention to detail, sound judgement, and the ability to manage competing priorities effectively., • Relevant professional qualification.

Client Experience Team Lead Location: London Salary: £43,000–£45,000 depending on experience + 10% bonus Hours: Full Time | Monday to Friday | 8:00am – 5:00pm Contract: Permanent About the Company Our client is an independent B2B energy supplier operating in the commercial sector. They work with businesses across the UK, delivering energy solutions and high-quality customer service on complex, consumption-based contracts. The Role This is a people-first leadership role at the heart of the customer experience function. As Client Experience Team Lead, you will manage a small CRS (Customer Relationship Support) team, acting as the escalation point for complex queries, driving performance, and continuously improving how the business serves its customers. This is not a contact centre environment. Inbound volumes are low (≈200 calls per month) but the work is detailed and high-stakes — dealing with commercial energy contracts, meter reads, consumption queries, and complaint resolution. Key Responsibilities • Lead, coach and develop a team of four (including one apprentice) through regular 1:1s, feedback sessions and performance reviews, • Act as the escalation point for complex, sensitive or high-risk customer cases, • Oversee inbound and outbound communications, ensuring SLA adherence and balanced workloads, • Manage end-to-end complaint handling, ensuring fair, consistent and well-documented outcomes, • Drive weekly KPI reporting on call metrics, SLAs, quality and upskill training to present to the wider business, • Manage and implement system and process changes, including a new telephony system rollout and HubSpot CRM updates, • Oversee the onboarding process for new customers, ensuring a smooth and professional transition, • Collaborate cross-functionally to resolve issues and drive continuous improvement, • Support recruitment activity, contributing to candidate selection to build and maintain a high-quality team Skills & Experience • Proven people management experience — coaching, developing and holding a team to a high standard, • Background in customer service, ideally within energy, utilities or a related B2B environment, • Strong complaint handling and escalation management skills, • Comfortable working with CRM systems (HubSpot desirable) and telephony platforms, • Confident in KPI reporting and data analysis using Excel and PowerPoint, • Excellent written and verbal communication skills, • Highly organised with strong attention to detail, • Proactive, solutions-focused and able to adapt to a changing environment, • Degree or master’s level education desirable — though strong industry experience equally considered What’s on Offer • £43,000–£45,000 salary depending on experience, • Comprehensive training and onboarding in the energy sector, • A collaborative, people-first culture with genuine scope to make an impact, • Permanent role with a fast-moving, engaged hiring team

Please note: this is an on-site role based in Bermuda and relocation is required. At KPMG our goal is to be the Clear Choice for our Clients, our People and our Community. KPMG professionals are individuals who take deep, personal accountability for their work; have a passion for excellence; remain driven to achieve their full potential; and understand the value of building relationships with clients, future clients, their communities, the global firm and each other. A KPMG professional has a strong work ethic, thrives on challenges, and is dedicated to providing outstanding client services. The successful candidate will be expected to reside and work in Bermuda, a prominent global financial center offering an exceptional quality of life. Full relocation support and work permit sponsorship will be provided. Senior Manager, Management Consulting KPMG Advisory is looking for a Senior Manager with significant experience and proven track record in to lead our growing Management Consulting practice, including, but not limited to, experience in managing a diverse portfolio of engagements and working with multi-disciplinary teams to deliver services to financial services industry clients. The role will include the following responsibilities: • Management of client accounting related engagements, leading small teams. In some instances, leading Management Consulting Teams input into larger, multi-disciplinary teams, • Provide clients with support in understanding and implementing new or complex accounting standards, • Providing accounting support to transaction teams answering questions on technical issues and providing input for reports, • Delivering operational and finance transformation initiatives, including skills in target operating model, workflow and process design, • Development and delivery of accounting training to clients and internal teams, • Building and maintaining strong relationships with both clients and individual, • Collaborating with partners, senior managers and clients to influence strategy, balancing risk and client expectations, • Contributing to practice and risk management, including thought leadership and business development activities, • Building relationships with colleagues across multiple service lines to provide seamless integrated service, • Identify and foster long-term relationships with new and existing target clients. Candidates must have the following qualifications, skills and attributes: • A Bachelor’s degree or above, and an accounting certification, • 7 years of work experience at a public accounting firm in an audit or advisory role with management consulting experience, • Experience in the Financial Services industry and an understanding of accounting and commercial issues facing this industry, • Experience helping clients through large transformation programs, • A grounding knowledge in IFRS and US GAAP, • Strong project management skills, • Strong presentation skills as the role requires regular internal and external presentations to be delivered as well as a proven ability to competently discuss related matters with clients, • Excellent business development skills, • Excellent client relationship skills, • First class written and oral communication skills with the ability to produce and review complex financial reports and proposals, • Exceptional people skills with the ability to work well with staff of all levels, including the ability to coach and develop team members, • Be a strong team player with a proven ability to work effectively with senior management, ideally on complex cross border engagements with multi-jurisdictional teams, • A self-motivated individual with the ability to multi-task on a daily basis and maintain high levels of drive and resilience, • A high degree of competence in Microsoft Word, Excel, PowerPoint and Outlook is required, • A willingness and capacity to work overtime at short notice is essential as this is a highly demanding environment with very tight reporting deadlines What we offer: • A competitive remuneration package that is commensurate with qualifications and experience, • Full relocation package and work permit sponsorship, • A work-life balance with an emphasis on promoting health and wellbeing, • Medical and pension schemes, • Recognizable and reputable corporate social responsibility program Change extends your horizons. It gives you a fresh perspective and the opportunity to learn from others. KPMG will ensure you broaden your horizons.

ServiceNow Senior Engagement Manager (SEM) is responsible for leading ServiceNow engagements, typically managing multiple concurrent projects. This includes full lifecycle oversight from pre-initiation through go-live and closure, with ownership of governance, commercial performance, stakeholder management, and team enablement. The SEM serves as the central delivery lead, ensuring alignment across internal teams and customer stakeholders, driving outcomes that deliver business value and exceed client expectations. Key Responsibilities: Delivery Ownership & Engagement Leadership · Own and manage delivery across a portfolio of smaller ServiceNow engagements, ensuring alignment to NowCreate and Konversational delivery governance. · Lead engagement governance including RAID management, stakeholder alignment, and cadence planning. · Control delivery scope, schedule, financials, risks, and quality across all workstreams. · Facilitate customer workshops focused on business and best practice aligned process design. · Be the central point of contact for all delivery matters across internal and customer teams. · Monitor and resolve variances between planned and actual delivery performance. · Ensure readiness for key milestones (e.g., Go-Live, UAT, Cutover) with proactive governance and quality assurance. Customer Engagement & Relationship Management · Serve as the delivery lead and escalation point for the customer. · Build strong relationships with key client sponsors, executives, and decision-makers. · Facilitate customer alignment on project priorities, value outcomes, and roadmap dependencies. · Maintain transparent communication across all stakeholders to foster trust and ensure project clarity. Governance & Commercial Stewardship · Drive adherence to contractual scope and proactively manage change control processes. · Monitor and manage financial performance: delivery burn reports and budget adherence. · Ensure internal delivery hygiene, including timely RAID updates, time entry, and financial reporting. · Contribute to commercial governance and support account leadership in pre-sales scoping and planning. · Maintain governance discipline across multiple engagements, ensuring scope, budget, and risks are well managed and reported. Agile & Methodology Leadership · Champion Konversational's NowCreate delivery methodology, sprint-based execution, and governance cadence. · Ensure sprint planning, backlog grooming, demos, retrospectives, and status reporting are consistently executed. · Identify and embed lessons learned into delivery processes, templates, and frameworks. · Lead continual improvement of engagement playbooks and internal delivery toolkits. Team Enablement & Leadership · Guide and support the delivery team through structured mentorship and day-to-day direction. · Coach and develop team members to strengthen delivery capabilities and engagement outcomes. · Promote a collaborative, high-performance culture across project teams. Experience & Qualifications: · 3-5 years’ experience managing ServiceNow implementation projects. · Strong background in Agile delivery (e.g., Scrum, SAFe) with 2+ years applied experience. · Certified Project Management Professional (e.g., PMP, PRINCE2) or similar experience · Strong facilitation skills with experience running workshops and project ceremonies. · Deep familiarity with ITSM and process transformation projects. · Demonstrated experience leading customer-facing engagements in a consultancy or partner setting. Technical Competency Expectations: · Proficient in ServiceNow platform, core modules, out-of-the-box processes, and configuration best practices. · Strong understanding of industry best practice (eg ITIL), business process design, Agile delivery models, and ServiceNow NowCreate methodology. · Comfortable leveraging AI tools and accelerators to optimise delivery outcomes. · Committed to continuous professional development and applying best practice improvements across delivery engagements. Core Competencies: · Customer Focus: Builds strong relationships and champions client success. · Delivery Leadership: Owns results with strong attention to scope, timelines, and risks. · Strategic Thinking: Anticipates roadblocks and aligns solutions to business value. · Collaboration & Influence: Builds consensus among diverse internal and external stakeholders, and delivery teams. · Agile Mindset: Fosters adaptability and continuous improvement within the team. · Commercial Acumen: Understands contractual dynamics and delivery economics. · Learning Agility: Continuously seeks improvement and stays current on platform and delivery innovations. · Growth Mindset: Demonstrates strong learning orientation and seeks to develop delivery leadership capability. Key Performance Indicators (KPIs) · Customer Satisfaction Score (CSAT) of 4.5 or above. · On-time and on-budget project delivery. · Accurate and current RAID and governance logs. · Successful execution of governance ceremonies and cadence. · Positive feedback from internal team and customer stakeholders. · Documented contributions to delivery playbooks, templates, and improvement initiatives. Reporting Line Reports to: Head of Engagement Management Location & Travel May require travel to customer sites across the UK and Europe depending on engagement needs.

Seeking Individuals With Professional and Executive Business Coaching & Mentoring Experience. Spring Horizon is seeking professional business coaches, looking to advance their career whilst supporting others to grow on a personal and leadership level? We are searching for ambitious, driven individuals ready to elevate their journey and make a real impact. If you're ready to excel and bring your dedication to a team that values growth, we want to hear from you. Role Description Are you passionate about empowering others to reach their highest potential? We’re seeking a skilled Business Coach and Mentor to guide and inspire entrepreneurs, leaders, and professionals on their journeys toward success and fulfilment. In this role, you’ll leverage your experience to provide strategic insights, motivation, and practical solutions, helping clients overcome obstacles and unlock growth. In this role you will have complete autonomy over who you choose to work with, where you choose to work and when you choose to work. Key Responsibilities • Partner with clients to identify goals, challenges, and growth opportunities., • Develop personalised action plans, offering guidance on leadership, business strategy, and performance., • Conduct coaching sessions remotely, offering flexibility in time and location., • Share knowledge and best practices in personal development, resilience, and goal setting., • Foster a supportive, trust-based relationship, empowering clients to navigate business landscapes confidently., • Engage in daily training and development calls., • Implement innovative marketing strategies online, crafting compelling content, and conducting interviews., • Continue to personally develop and up skill. Skills & Experience • Proven experience in business coaching, consulting, or a leadership role., • Strong understanding of business strategy, personal development, and team dynamics., • Excellent communication and interpersonal skills., • Ability to inspire, motivate, and provide constructive feedback., • A results-oriented, self-driven approach with a passion for helping others achieve success., • A background of continual learning both professionally and personally. If you are passionate about creating a positive future for yourself and helping others transform their lives? Join our global network of business coaches, dedicated to making real impact. If you're ready to inspire growth and change on a larger scale, connect with us today to learn more about this opportunity! • This is a performance based Role.

Cluster Sales Manager –Luxury Fitness Clubs - Circa £50,000 + commission/bonus Central London We are looking for a Cluster Sales Manager to oversee sales strategy and sales performance for two luxury health and fitness clubs in Central London. Reporting into the MD, this is an outstanding opportunity for a proven hands-on sales leader who thrives in a fast-paced, target-driven environment and wants to play a key role in the continued growth of a premium fitness brand. Key Responsibilities • Develop and execute the sales strategy across residential memberships and corporate accounts for both clubs., • Lead, coach and performance manage a team of Sales Consultants, driving a high-performance sales culture., • Build and manage a strong pipeline of corporate wellness partnerships and external business opportunities., • Track, analyse and report on key sales KPIs including conversion rates, revenue performance and retention metrics., • Work closely with Marketing and Operations teams to ensure a seamless lead generation and member onboarding journey., • Identify new revenue opportunities through partnerships, events, premium services and upselling initiatives. The ideal candidate • Polished well-presented individual with outstanding communication and negotiating skills., • Minimum 5 years’ proven membership sales experience within a premium fitness, leisure, hospitality or private member club environment., • Strong experience leading, motivating and developing high-performing sales teams as a sales manager, membership manager or club manager., • Experience proactively targeting residential and corporate markets., • Commercially astute with confidence analysing sales data, forecasts and performance metrics, • Excellent communication and relationship-building skills with both corporate clients and individual members, • CRM proficient, ideally with experience using HubSpot or similar sales management platforms., • Live within easy commute of Central London For more information, please click apply and we will be in touch if you have the right level of experience.

An established London-based Accountancy Firm is looking to recruit a Senior Manager with RI status. Your new company A progressive accountancy practice providing tailored support to businesses and individuals across accounts, tax, audit, and advisory services. The firm combines technical expertise with a proactive, client-focused approach to help organisations stay compliant and grow with confidence. Having expanded through strategic acquisitions, the practice continues to strengthen its capabilities, broaden its sector reach, and enhance client service. With a focus on innovation and long-term relationships, it has built a strong reputation for reliability, insight, and results. Your new role My client is seeking an experienced Senior Manager to join our growing accountancy practice, leading a diverse portfolio of audit and accounts clients while acting as a Responsible Individual (RI). This is a key leadership role with genuine progression potential for the right person. You’ll oversee a high-performing team, take ownership of complex assignments, and play a central part in shaping the future of our audit offering. If you’re looking for a role where your expertise is valued, your judgement trusted, and your career can accelerate, this is it. What You’ll Be Doing • Audit Leadership - Oversee and sign off statutory audits as an RI, ensuring technical excellence and regulatory compliance., • Portfolio Management - Manage a varied portfolio of SME and mid-market clients across multiple sectors., • Accounts Oversight - Review and finalise year-end accounts, ensuring accuracy and high-quality client delivery., • Team Development - Mentor, coach, and support managers and seniors, fostering a culture of continuous improvement., • Client Advisory - Provide strategic insights, technical guidance, and commercial recommendations to clients., • Practice Development - Contribute to business development, tendering, and strengthening client relationships. What you'll need to succeed • Qualified ACA/ACCA with significant post-qualification experience., • Current RI status., • Strong technical knowledge of UK GAAP, ISA standards, and audit regulation., • Proven experience managing audit and accounts teams within practice., • Excellent communication, leadership, and client-relationship skills., • A proactive mindset and the ambition to progress to Director level. What you'll get in return • A supportive, collaborative culture where your expertise is recognised., • Hybrid working and flexibility., • Competitive salary, bonus potential, and comprehensive benefits., • The chance to influence and modernise our audit function. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.#4802477

Flagship Boutique Manager – Luxury Jewellery and Watches Location: London Our client is a globally renowned, prestigious manufacturer of luxury watches, high-end jewellery and accessories. We are seeking an exceptional Boutique Manager to lead the London Flagship, delivering a world-class client experience while driving commercial performance, team excellence, and brand prestige. This is a rare opportunity for a refined retail leader with a passion for craftsmanship, clienteling, and luxury service to join a brand defined by elegance, heritage, and excellence. The opportunity As Boutique Manager, you will work closely with the UK Director to inspire and lead a high-performing team, uphold impeccable brand standards, and create memorable experiences for a discerning clientele. You will play a key role in driving sales growth, developing long-term client relationships, and ensuring that every detail of the boutique reflects the sophistication of the brand. Responsibilities • Lead, coach, and motivate a high-performing boutique team to consistently deliver exceptional sales performance, client acquisition, and repeat business through outstanding clienteling and commercial leadership., • Act as a trusted deputy to the UK Director, taking ownership of boutique operations and team leadership., • Create a warm, personalised, and unforgettable client journey for every visitor, with service that reflects the standards of a world-class luxury house., • Maintain impeccable presentation across the boutique, ensuring visual merchandising, ambiance, and operational standards are always flawless., • Oversee daily operations including rosters, opening and closing procedures, stock control, security compliance, and transactional accuracy., • Support boutique events, local partnerships, and networking opportunities that enhance brand visibility and attract new clientele. The ideal candidate • An inspiring and polished retail leader with experience in luxury retail, ideally jewellery, watches, or a similarly service-led environment., • Strong commercial awareness, a genuine passion for people development, and a natural ability to build trust with high-value clients., • Proven experience leading teams in a luxury setting, • A strong track record in sales growth, client relationship management, and service excellence., • Confidence in managing boutique operations, administration, and stock-related processes with precision., • Excellent communication skills, organisational ability, and attention to detail., • A highly professional personal presentation aligned with a luxury brand environment. This is a high-profile opportunity to represent a prestigious luxury jewellery brand which values refined leadership, entrepreneurial thinking, and meaningful client relationships, offering the chance to make a visible impact in a beautifully curated retail environment. Apply EJF Search is the retained recruitment partner for this position. For a discreet confidential discussion, please apply or email team@ejfsearch.com No agencies please, all direct and indirect CVs will be forwarded on to EJF Search.

Senior Human Resources Business Partner – Retail – London Our client is a fast-growing international fashion brand operating at the intersection of style, culture, and innovation. With a strong digital presence and an expanding retail footprint, the company has built a loyal global customer base by staying trend-led, being entrepreneurial, and delivering an exceptional customer experience. As the business continues to scale, they are looking for a Senior Human Resources Business Partner to support their retail organization and help shape the next chapter of their people strategy. About the role: This is an exciting opportunity for a commercially minded HR professional to partner closely with retail and corporate leaders in a dynamic, high-growth environment. Acting as a trusted advisor, you will support key people initiatives across performance management, employee relations, talent development, workforce planning, and organizational change. The successful candidate will combine strategic thinking with a hands-on approach, helping leaders build high-performing teams while ensuring a positive and engaging employee experience across the business. Job Responsibilities: • Partner with retail and corporate leaders on organizational design, workforce planning, talent strategy, and change initiatives, • Translate business priorities into people strategies that drive engagement, performance, and retention, • Support retail leadership teams while acting as a key link between field operations and head office functions, • Lead performance management activities, including coaching, development planning, and talent reviews, • Partner with leaders on succession planning and internal talent development initiatives, • Manage employee relations matters, investigations, performance concerns, and disciplinary processes, • Guide employment legislation, HR policies, and best practices, • Support leaders through periods of growth, transformation, and organizational change, • Drive employee engagement initiatives and contribute to a strong company culture, • Collaborate with Talent Acquisition, Payroll, and HR Operations teams to deliver a seamless employee experience, • Use workforce data and insights to identify trends and provide recommendations to business leaders, • Support HR projects and continuous improvement initiatives as the organization grows Requirements: • MUST: 8+ years of HR experience, including experience as an HR Business Partner within retail, fashion, consumer, or multi-site environments, • MUST: Experience supporting both retail/field-based and corporate employee populations, • MUST: Strong employee relations experience and knowledge of UK employment law, • MUST: Proven ability to influence, coach, and partner with leaders across multiple levels, • Experience leading performance management, talent development, and organizational change initiatives, • Strong commercial acumen with the ability to align people strategies with business goals, • Experience working in fast-paced, high-growth environments is highly preferred, • Excellent communication, stakeholder management, and relationship-building skills, • Bachelor's degree in Human Resources, Business, or a related discipline Why join our client: • Join a rapidly growing fashion brand with an ambitious growth journey, • Partner directly with leaders and influence key people decisions, • Play a key role in shaping and scaling modern HR practices, • Fast-paced, collaborative environment with significant opportunity for impact and growth Ready to help shape the people experience of a fast-growing global fashion brand? Let's talk!

International Market Development Manager About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com About the team: You will lead a team of 12 MDR's qualifying and generating new logo leads for our organisation. This team brings incremental pipeline, speeds up the sales process and increases sales capacity. About the role: We are looking for a high‑energy, highly disciplined International Market Development Manager to lead and scale our International MDR function. This is a hands‑on frontline leadership role for someone who thrives on building high‑performing teams, enforcing operational excellence, and partnering closely with Sales and Marketing to generate new‑logo pipeline. You will hire, train, coach, and motivate an international team of MDRs, ensuring they follow defined processes, SLAs, and qualification standards to the dot. Reporting to the Senior Director of Demand Generation, you will work cross‑functionally with Digital, Web, Regional Marketing, Analytics, and Sales teams to optimise performance, accelerate onboarding, and continuously raise the bar on execution — particularly across AI‑enabled, hyper‑personalised demand generation. This role suits someone super organised, commercially minded, and relentless about follow‑through, who enjoys turning structure into results and making a function succeed at scale. Responsibilities: Lead, hire and develop a high‑performing MDR team: You will be hiring, onboarding, and coaching around 12 FTE, with a strong focus on accelerating time‑to‑productivity. Drive continuous improvement through optimised onboarding, regular performance feedback, and active management of capacity, progression, and career development to retain and grow top talent. Drive best‑in‑class MDR execution: Champion a value‑led MDR approach centred on authentic conversations and relationship building, while advancing AI‑assisted prospecting, messaging, and engagement in close partnership with Sales, Digital, and Marketing. Use performance, engagement, and intent data to continuously improve outreach quality and efficiency, supported by a clear MDR playbook, well‑defined KPIs, and team initiatives that drive focus and performance. Lead by example, consistently modelling high standards in communication, preparation, and execution. AI‑enabled and digital alignment: Champion the use of AI and automation to enable hyper‑personalised, scalable MDR engagement across email, social, chat, and web‑sourced leads.Partner closely with Digital and Web teams, where most inbound demand originates, to: • Improve lead quality, routing, enrichment, and prioritisation, • Translate web behaviour, intent, and engagement signals into meaningful MDR conversations, • Close the loop between digital performance and sales outcomes, • Guide MDRs on how to combine AI insights with human judgment to deliver relevant, timely, and high‑quality prospect interactions, • Experiment with and operationalise new tools, workflows, and AI‑driven approaches that increase speed‑to‑pipeline without sacrificing quality Be the feedback engine between Marketing and Sales: Build solid, continuous feedback loops with Sales, Marketing, Analytics, and Operations to optimise reporting, segmentation, tooling, and workflows. Use frontline insights and performance data to inform audience strategy, messaging, campaigns, and demand generation, while partnering cross‑functionally on experimentation and ongoing optimisation across segments, channels, and AI‑led initiatives. Own MDR operational excellence: Drive operational excellence across the MDR function by improving processes, productivity, and scalability, while ensuring rigorous Salesforce hygiene and accurate reporting. Manage performance against demand‑management SLAs, forecast and plan team capacity aligned to growth and pipeline targets, and provide a structured, reliable operational backbone that enables predictable, high‑quality delivery. Requirements: • Bachelor’s degree or equivalent experience., • Extensive experience in MDR/SDR/Inside Sales roles within a B2B organisation, with a consistent record of target achievement., • Experience managing, recruiting, and developing MDR/SDR teams., • Excellent understanding of modern sales and qualification methodologies., • Hands‑on experience with Salesforce, workflow tools (e.g. Groove, SalesLoft or equivalent), chat tools, Sales Navigator, and AI‑enabled tools (e.g. building agents/GPTs, enrichment, intent, or automation solutions)., • Highly data‑driven; comfortable using metrics, signals, and experimentation to diagnose and improve performance., • Proven ability to build relationships across Sales, Marketing, Digital, Operations, and senior stakeholders., • Excellent written and verbal communication skills in English; additional languages are a strong advantage for this region. Success Behaviours: • High energy with exceptional organisation and discipline, • Detail‑oriented, structured, and process‑driven, • High level sense of ownership and accountability, • Positive, team‑first mindset with a can‑do attitude, • Diplomatic and effective when working cross‑functionally, • Entrepreneurial — comfortable building, improving, and scaling a function Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: • Generous holiday allowance with the option to buy additional days, • Health screening, eye care vouchers and private medical benefits, • Wellbeing programs, • Life Assurance, • Access to a competitive contributory pension scheme, • Save As You Earn share option scheme, • Travel Season ticket loan, • Electric Vehicle Scheme, • Optional Dental Insurance, • Maternity, paternity and shared parental leave, • Employee Assistance Programme, • Access to emergency care for both the elderly and children, • RECARES days, giving you time to support the charities and causes that matter to you, • Access to employee resource groups with dedicated time to volunteer, • Access to extensive learning and development resources, • Access to employee discounts scheme via Perks at Work

Are you passionate about retail and are driven by the world of luxury skincare and prestige cosmetics? As an Assistant Business Manager, for La Prairie, Harrods you will have the opportunity to work alongside the Business Manager to lead and grow our beautiful brand at Harrods, London including our Spa treatment room. This is an exceptional opportunity as Harrods accounts for 60% of our UK & Ireland Business. You will lead and manage a team of up to ten consultants, driving performance, fostering engagement, and contributing to business growth while ensuring the delivery of exceptional client experiences. The successful candidate will inspire and act as a role model to the team, providing best-in-class service and transforming every customer interaction into a true luxury experience. Your goal will be to strengthen the brands positions within the skincare and makeup category, in full alignment with the brand’s strategic vision and roadmaps. Main responsibilities • Set and monitor daily team objectives, adapting focus throughout the day to maximise performance and support key launches and promotional activity., • Deliver a high standard of customer service by actively engaging clients, identifying their needs, asking appropriate follow-up questions, and offering personalised skincare consultations., • Ensure every customer is introduced to the collections to enhance the overall client experience., • Proactively plan and organise external events to drive business growth and increase brand awareness., • Maintain accurate and up-to-date customer records within the EPOS system, • Ensuring excellence in Spa operations and client service, being the main point of contact for retail and spa coordination Business Planning Counter Performance & Sales: • Ensuring you work with the Business Manager on the business plan to define and monitor weekly sales targets, providing clear rationale and regular performance updates., • Plan and deliver tailored events and in-store (on-counter) activities to support achievement of the business plan, while maintaining strong awareness of competitor activity., • Ensure all required paperwork and administrative tasks are completed accurately and within agreed deadlines., • Maintain accurate stock levels, optimise stock ageing, manage tester availability, and implement timely corrective actions where required., • Proactively manage team absences to ensure consistent and effective counter coverage., • Ensure full accuracy and compliance in all sales reporting, including use of IPPOS and clienteling systems. Spa Performance & Sales: • Being the main point of contact for spa bookings, working alongside the PR manager, working with Harrods concierge, supporting in training the Harrods call centre team and driving occupancy and retail performance, • Drive the team to achieve individual paid Spa appointment targets, • Ensure and track appointment bookings so that the occupancy target is met for the Spa, • Engage, and coach Harrods team about Spa Services to increase appointments and loyalty to the brand Team Development & Performance Management • In partnership with the Business Manager you will lead, coach, and develop a team of Beauty Consultants, Makeup Artists, Spa Consultants, and stock controller ensuring excellence in performance, conduct, and client service., • Build and motivate high-performing teams that consistently meet or exceed KPIs., • Partner with the Retail Education Manager to analyze KPIs, identify training needs, and enhance sell-out performance. Marketing & Merchandising Implementation • Ensure flawless execution of in-store marketing activities in line with brand guidelines and strategy., • Maintain strict adherence to merchandising standards, optimizing use of collateral, samples, and visual assets to maximize retail impact., • Uphold the La Prairie luxury image through impeccable counter presentation and consultant grooming standards. Store relationship & Communication • To ensure that you are informed about current and new business initiatives and to provide feedback to the Business Manager & Training Manager., • Ensure you are up to date at all times of the HO emails and feedback to the team, • EPOS accuracy and compliance, • Ensure that you read Training Manual and Visual Merchandising Guidelines, actioning all relevant points, • Develop and maintain good working relationships with all store based colleagues, • In partnership with the Business Manager, Identify and leverage local opportunities for events, additional retail spaces, and personal shopping initiatives to drive brand visibility and sales. In return, La Prairie & Chantecaille offer • A competitive salary and discretionary commission scheme, • 33 holiday days (including bank holidays), • Generous product allocation & discount, • Long Service Awards starting with 3 years’ service, • A free product to try every time there is a new launch, • Contributory pension scheme – 5% employer contribution, • A range of opportunities to develop and grow personally and professionally, • 24/7 Access to Employee Assistance Programme called Lyrahealth, • Annual performance reviews so you know your career is going in the right direction Reports to: Harrods Business Manager. In the absence of Business Manager the Assistant Business Manager will report into the Head of Retail. We look forward to receiving your application.

Job Title: Client Sales Manager Department: Customer Reports To: VP, Customer and Trade Location: London About ABASK ABASK shines a light on exceptional craftsmanship and design. Connecting people with the world’s finest objects and makers, ABASK celebrates the process of creation, honouring time-honed techniques alongside innovation. ABASK shares the skills and stories behind over 400 local and global artisans it has curated in one intuitively designed e-commerce environment that delivers the best in customer experience and service. Taking the hard work out of choosing the most unexpected gift, personal collector’s item, or interior design scheme, ABASK promises to deliver its unique edit of rare, exclusive, and one-of-a-kind pieces to over 165 countries within one to four days. ABASK obsesses over the highest quality materials and makers, inspiring its customers to covet the preservation of traditional craftsmanship; delight in the function of design icons; and take joy in modern heirlooms while cherishing the stories that accompany them. Role Overview ABASK is seeking a highly commercial, entrepreneurial Client Sales Manager to lead and accelerate the growth of our B2C business from our London HQ. This is a senior, sales-driving role: you will own and drive revenue, manage and mentor a growing customer-facing team, and play a pivotal role in establishing ABASK’s global private client base. While B2C is the core focus, you will flex into B2B where required— supporting high-value Trade clients, projects, and key commercial opportunities when needed. You will operate in a fast-paced, high-growth environment, requiring adaptability, strategic thinking, and a hands-on approach. This role will also support the potential launch and management of physical retail/showroom spaces in the UK, and require travel to the key ABASK customer hubs when needed. This role leads the Client Sales function, working in close partnership with our: Trade & Interior Design Manager, Customer Operations Manager (both based at our HQ in London), and our Trade Manager – US (based in our New York office). Key Responsibilities Commercial Leadership & Sales Ownership • Own and deliver ambitious B2C revenue targets, • Personally manage and grow a portfolio of high-value private clients, • Lead by example as a top seller—actively driving conversion and client retention, • Drive repeat business, upselling, and client lifetime value, • Identify opportunities to grow VIP, and private client services B2C Strategy & Client Development • Define and execute the the private client strategy in partnership with leadership, • Build relationships with high-net-worth individuals, collectors, and private clients, • Maintain a detailed CRM documenting client preferences, purchase history,, • important dates, and lifestyle insights, • Leverage customer insights to identify growth opportunities, new services,, • activations, and experiences Team Leadership & Development • Recruit, manage, and develop a high-performing customer facing team over time, • Set clear targets, KPIs, and performance expectations, • Coach team members through weekly 121s to improve sales performance, client, • management, and product knowledge Client Experience & Brand Representation • Act as a senior ambassador for ABASK, • Deliver exceptional, design-led service across all customer touchpoints, • Lead high-touch client interactions, including in-person consultations and events, • Champion ABASK’s brand, craftsmanship narrative, and product offering Operations, Clientelling & Reporting • Own pipeline management, forecasting, and CRM discipline across the customer function, • Work with the Customer Operations Manager to ensure strong operational execution across logistics, and aftercare for top tier clients – your job is not done until the job is done, • Collaborate cross-functionally with merchandising, marketing, and operations teams, • Provide monthly performance reporting and insights to senior leadership, • Work with CRM to develop & execute a cohesive clienteling strategy Any other tasks as reasonably required to fulfil the role within the business and it’s evolution. Candidate Requirements • 6–10+ years’ experience in luxury sales, private client services, hospitality, or high- touch client advisory, • Proven track record of hitting and exceeding sales targets, • Experience managing high-value B2C relationships, • Demonstrated ability to manage and develop teams in a commercial environment, • Entrepreneurial mindset with the ability to thrive in a fast-scaling business, • “Little black book” of HNW clients preferred, • Excellent communication, negotiation, and relationship-building skills, • Strong visual sensibility, space planning knowledge, and appreciation for fine craftsmanship, • A positive attitude that thrives in a ‘scale-up’ environment

Job Title: Sales Operations Director, EMEA Location: London - Hybrid SS&C Intralinks SS&C Intralinks is a global technology provider of inter-enterprise content management and collaboration solutions. Its products serve the enterprise collaboration and strategic transaction markets, enabling the exchange, control, and management of information between organizations. Why You Will Love It Here! • Flexibility: Hybrid Work Model, • Your Future: Professional Development Reimbursement including access to SS&C University, • Work/Life Balance: Competitive holiday scheme, • Your Wellbeing: Competitive benefits designed to support the wellbeing of our staff, • Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity, • Training: Hands-On, Team-Customised throughout your career Overview: We are seeking a strategic and analytical Sales Operations Director to join our dynamic Revenue Operations team. Sitting at the intersection of sales strategy, technology, and analytics, you will be responsible for building, automating, and optimizing the systems that drive predictable revenue growth. You will replace manual processes with intelligent automation, deploy AI-driven sales tools where required, and provide actionable, predictive insights to sales leadership. The ideal candidate is a "player-coach" who can define high-level revenue strategy, dive into complex datasets while designing long-term GTM (Go-To-Market) strategies while ensuring that the process are optimized for efficiency This position will manage a team and will support the Europe, Middle East & Africa (EMEA) Sales team as part of the broader Revenue Operations team. The role will lead and execute sales reporting, data analytics and insights, territory management, master data management and other revenue operations activities in support of field, channel, key account and/or management for sales teams in EMEA. The candidate will need to work with geo sales management and reps to ensure timely and appropriate information sharing, reporting and management of daily processes to enhance sales results and customer experience in addition to improving operational efficiency In order to be successful, the candidate needs to possess a strong analytical background, with proficiency in data analysis tools and methodologies to conduct in-depth analysis and provide actionable insights that drive strategic decisions. Excellent communication and project management skills are also essential for this role, as is the ability to work effectively within the team and collaborate effectively across various departments across Sales, Marketing, Finance, IT and Services organizations. About the Team: Manage 1-2 analysts and reports to the VP, Revenue Operations APAC & EMEA and is part of APAC & EMEA and Global Revenue Operations team. What you will get to do: Specifically supports the geo sales teams in the following areas. • Strategic Planning & Forecasting: Lead annual sales planning, including territory design, quota setting, and capacity planning. Develop accurate revenue forecasts and actionable sales reports for executive leadership., • Process Optimization: Analyze the entire sales funnel to identify bottlenecks. Revamp sales processes (e.g., lead management, opportunity management) to accelerate sales cycles and increase conversion rates., • Technology Stack Adoption: Leverage existing sales technology stack, including CRM (Salesforce/Tableau/Forma) administration, integrations, and drive adoption to optimize existing process.., • Data Analytics & Reporting: Create comprehensive dashboards to track key performance indicators (KPIs) such as customer acquisition cost (CAC), pipeline velocity, and win rates. Translate complex data into actionable insights., • Sales Enablement & Compensation: Collaborate with Enablement and Commission team to design and administer sales incentive compensation programs (SIP) that drive desired behaviors. Partner with enablement teams to onboard and train sales staff., • Cross-Functional Alignment: Align sales initiatives with marketing, customer success, and product teams to ensure a seamless customer journey and efficient go-to-market execution. What we are looking for: • Strong Tableau, Salesforce, Microsoft Excel, Word and PowerPoint skills, • Experience in data analytics and reports building in Tableau and Salesforce systems preferred, • Proven ability to communicate to all levels within the organization, • Detail oriented with the ability to consistently produce a high level of accuracy, • AI/Technical Proficiency: Deep hands-on experience with Salesforce (Admin certification preferred), and proven success in implementing AI-driven sales intelligence or automation tools., • Data Science Aptitude: Strong proficiency in data analysis tools (SQL, Tableau, Power BI, Advanced Excel) to turn chaotic datasets into actionable business intelligence., • Strategic Thinking: Demonstrated ability to connect operational tasks to big-picture business goals., • Understands and can quickly grasp and communicate the relationship between processes and systems, • Ability to work independently and successfully execute complex assignments in an ever-changing EMEA environment with minimal guidance and correctly setting expectations with all stakeholders in a project, • Demonstrate sound judgment and common sense, • Extensive operations experience, preferably a software company, • Bachelor degree in business, finance or operations, MBA Preferred.

Company Description UOE is a fast-growing, award-winning, independent retailer offering stationery, gifting, printing and Post Office services across London and the Home Counties. We’ve just scaled to over 42 stores and 200 employees; rolling out our new retail format under the stamp brand. We know that great retail can only be delivered by brilliant people who care. We’re on a mission to prove that high street retail still matters and we’re backing that with bold growth, serious investment, and an entrepreneurial team who are in it to win it. If you’re ready to lead from the front, drive results, and help shape our product offering for the 9 million customers we’ll serve in 2026, this is the role you’ve been looking for. Role Description Reporting to the Head of Buying, the Senior Buyer plays a key role in delivering a commercially strong, well balanced and customer focused product range. This role is central to maximising sales and profits, delivering a curated assortment of products that reflects the new STAMP brand, whilst meeting the needs of our growing customer base. You will work closely with the merchandising and inventory team to plan and build the ranges, leading through strategic planning which is benchmarked against the market. Your remit will be to reinvent the product offer to blend daily essentials with fun lifestyle and creative products, becoming a vibrant and modern retailer at the heart of the community. Key Responsibilities: • Develop product strategy for key areas of range responsibility, identifying emerging product and lifestyle trends, managing product lifecycles and sourcing new and distinctive brands, • Work with the merchandising team to create a balanced and innovative product range, maximising the overall financial performance of product categories - making season trading and volume decisions whilst driving margin opportunities, • Proactively make trading recommendations to Head of Buying to maximise opportunities for the business, • Benchmark competition to ensure best in class product and price, • Strategically manage the supply base, leveraging our growing scale with key suppliers to negotiate the best prices and commercial terms, • Work collaboratively with Retail & Marketing team to deliver strong campaigns, ensuring the plans are commercial, innovative and creative, • Establish clear range planning principles and processes, in line with industry best practice, • Building strong relationship with suppliers and Brands, • Own the product critical path, ensuring we hit key deadlines and launch on time, • Drive strategy on ESG, ensuring this is embedded within the product development and sourcing strategy, • Lead, coach and motivate the wider Buying team, • Deputise for the Head of Buying when required What We're Looking For • Proven 5 Years+ Experience in Buying within an established multiple retailer, • Demonstrated expertise in strategic buying practices, including range planning, pricing architecture and critical path management, • Entrepreneurial mindset and ability to thrive in a fast paced, collaborative environment, • Driving change through industry best practice and operational efficiency, • A real passion for products: experience in a variety of category areas including relevant experience across Home, Stationery or Gifting, • Strong supplier relationships and confidence to influence, • Proven commercial acumen and a keen negotiator, • Strong analytical skills, balanced with an intuitive approach to product decision making, • Strong Communication and Presentation Skills Why Join UOE • Competitive salary bracket of £60,000-£70,000pa, • Real career growth opportunities as we scale as a business, • Friendly and approachable team, • Challenging work and autonomy in your role Our Culture At UOE, our culture is shaped by three core values: Expert & Trusted – We know our stuff and do what we say we’ll do. Hub of the Community – We’re here for our customers and each other. Surprisingly Fun! – We take our work seriously, but not ourselves. We’re committed to building an inclusive and supportive workplace, where people of all backgrounds, identities, and abilities feel respected, valued, and able to thrive. If you need any reasonable adjustments during the application or interview process, just let us know- we’re here to help

An exciting opportunity has become available to be part of our fast-growing team and to be a key part of the Client Solutions function. This role provides an outstanding opportunity to join a growing global integrated marketing advisory and will provide an ambitious individual with valuable experience for progression and development. The Company mediasense is a global, independent advisor that brings the clarity, connection and confidence modern marketers need to fuel growth. We help marketers eliminate waste and maximize the impact of their most significant investments at scale. Our ambition is to define and own an entirely new category – recognized as the world’s most trusted, independent and impactful marketing advisor. We do this by elevating how clients operate, how agencies deliver, how platforms perform, and how all parts of the ecosystem connect. Because progress doesn’t happen in isolation, it takes alignment, intelligence, and trust. That’s what we enable. That’s what we stand for. That’s Unified Marketing Intelligence. mediasense is designed around how we help marketers optimize and transform through best-in-class structure and governance (Organization), partners and platforms (Ecosystem), governance and controls (Assurance), and measurement and effectiveness (Science). We have the proven ability to effectively support large, complex organizations and deliver multiple projects simultaneously. As evidenced through our strong track record with clients, we pride ourselves on the consistent high quality of service delivery and the ability to accelerate transformation and growth. mediasense has over 200 employees across London, New York, Singapore and New Delhi. For more information, visit www.media-sense.com What We Offer • Hybrid working, • Initial 28 days holiday (before bank holidays) with an accrual of 4 days over first 4 years of service, • Day off for your birthday + 10 days annual leave purchase per year, • Length of service awards, • Work from any location in the world up to 4 weeks per year, • Bonuses: Discretionary company bonus scheme & new business bonus, employee referral bonus, • Pension & Group life insurance, • Private healthcare, enhanced parental, Employee assistance program,, • Annual season ticket loan, Cycle to work scheme + Tech & voucher schemes, • Eye test & contribution towards glasses for VDU, • Charity Day plus fund raising events for charity, • Learning & development opportunities, • Frequent events- such as summer, winter & bi-weekly socials, • Free fruit & snacks + building linked benefits such as being dog friendly, access to gyms & complementary gifts, classes or discounts The Role This role is for a Client Director based in London. This role will report into the VP, Client Solutions. This role supports one of mediasense’s largest and most exciting flagship client accounts. As Client Director, you will hold a senior advisory position, providing strategic leadership, judgement and perspective to help clients navigate the complexities of a fast-changing media ecosystem. Client Directors play a key leadership role within the Client Solutions team, with responsibility for managing senior client relationships and leading day‑to‑day engagement. They support clients across several key areas: • Organization i.e., advising clients on organizational structure and ways of working, • Ecosystem: i.e. advising marketers on how to optimize their agency partners and relationships, • Accountability i.e. analyzing media investments to track and improve performance and unlock incremental opportunities for improvement The role itself will involve a range of activities including: • Lead day-to-day client relationships, ensuring key client stakeholders are engaged with regularly, on both live projects and broader industry topics, • Build trusted client relationships through clarity, rigour and strategic perspective. Lead conversations on effectiveness, value and accountability, translating multiple project outputs into clear strategic implications., • Bring authority and perspective to senior client conversations, providing industry & marketplace insight (via a thought leadership programme), guiding informed decisions and opening new opportunities, • Analyse and challenge client problems, turning ambiguous issues into actionable solutions, both within and outside of defined scopes, • Create and shape core client deliverables, demonstrating originality and critical thinking in e.g. writing workshop materials, industry POVs, pitch briefs, diagnostic assessments, client-ready recommendations, • Work hands-on with cross functional team to design and deliver high quality outputs (lead and drive the team, not just coordinate them) that have intellectual, analytical, and professional rigor and real-world application, • Lead the preparation and presentation of insightful and relevant reports to senior client contacts, • Ensure project plans are in place, status calls (internal / external) are scheduled, team members are properly briefed, and meetings are documented and actioned, • Anticipate, raise and resolve issues with key client/agency contacts on our work (e.g. timeline/deliverables) or client/agency relationships, documenting and actioning conclusions, • Lead operational aspects of client relationships (e.g. proposals, fees, contracts, NDAs, invoicing schedules), • Support and train junior team members across our business, helping them gain understanding of our processes and build confidence interacting with agencies and clients. Coach and develop teams by elevating how they think, strengthening judgement, problem framing and strategic rigour across the business., • Promote other services to clients/targets, and participate in new business pitches, playing a key role in preparation and presentation of proposals that are specific to the client’s needs, • Actively contribute to the continuous updating of our library of services and credentials, and general knowledge sharing across the business The Candidate The ideal candidate will have the following: • E.g. 10-12+ years of experience in international marketing, agency, consulting roles with strong knowledge across media., • Strong communications / media strategy & planning experience and skills preferred., • Ability to operate comfortably at the intersection of strategy, advisory leadership and commercial growth., • Experience in agency pitches and/or audit programmes (from marketer or agency or consulting perspectives), • Ability to apply a deep understanding of how marketing organisations function, including internal structures, agency relationships, governance models and stakeholder dynamics, • Understanding of new and emerging channels (e.g. AI‑driven search, agentic buying models) and the roles they can play within communications alongside established media channels; understanding of agency operating systems and the pros and cons of applying these tools & technologies to media campaigns., • Self-starter: motivated to join a growing company and prepared to actively participate in driving that growth; thrives under pressure, • Strategic: natural curiosity for client challenges; able to guide clients and agencies to conclusions and make recommendations with conviction. Able to identify opportunities to extend and deepen client relationships through insight and advisory value., • Relationship management: able to build and lead client relationships with senior stakeholders across multiple functions; adept at dealing with ambiguity and finding a way to navigate through, • Stakeholder management: able to manage people (up and down, internal and external), comfortable working with senior leaders and strong personalities, • Communication (oral and written): able to simplify the complex and inspire action; confident presenter in both group and one to one sessions, • Negotiation skills: thoughtful and measured approach to negotiation, able to balance multiple variables in arriving at desired outcomes, • Leadership: can motivate and lead internal teams to collaborate on shared client challenges, • Intellectual curiosity: inquisitive by nature, approaching all tasks with curiosity and enthusiasm Every application is reviewed by a human on our team (not AI), so it may take us a bit of time to get through them. Because of the large number of applications we receive, we’re not always able to reply to everyone individually especially via messages but we truly appreciate your interest. Please note that can only consider candidates who already have the right to work in the UK and do not require, now or in the future, visa sponsorship

Compensation Manager (12-month FTC) Role overview Join KPMG UK’s Compensation team and help shape how we reward around 17,000 colleagues across the firm. Reporting to the Compensation Director, you’ll partner with senior stakeholders across the business and HR to deliver the UK compensation strategy, annual pay and bonus cycles, and transformation initiatives. You’ll bring strong analytics and market insight to shape the compensation agenda, influence decisions and challenge constructively delivering fair, competitive and commercially sustainable pay outcomes that support performance, profitability and efficiency. You’ll be working within a complex environment, as part of high performing, values led Reward team. What you’ll bring • Proven delivery: Experience in Compensation / Reward manager level roles within complex organisation(s)., • Collaboration: Work in partnership with HRBPs, Reward / Compensation / Centres of Excellence and business leaders, embedding yourself in teams to co-own outcomes and deliver at pace., • Influence and challenge with data and insights: Use analytics and market intelligence to shape recommendations, challenge thinking constructively and drive evidence-based decisions., • Value-focused: Prioritise work that improves business performance, profitability and efficiency, balancing competitiveness with cost and risk., • Proactive and outcome-focused: Anticipate needs, interpret what the data means (not just what it says) and provide clear, practical advice leaders can act on., • Align strategy with execution: Translate business direction into practical plans, governance and delivery across annual cycles and change initiatives. What you’ll do • Partner with assigned client group(s) to provide end-to-end expert proactive compensation advice, including market trends, benchmarking, salary modelling, bonus schemes and pay gap analysis., • Design, deliver and evolve, compensation programmes and outputs such as supporting bonus and incentive arrangements in in line with firm principles and market practice, focusing on value, consistency and measurable impact., • Build a strong understanding of the commercial context and operating model of the areas you support, anticipating needs and proactively turning insight into clear recommendations and actions., • Build trusted relationships with HR peers and senior stakeholders, influencing with data and insight and challenging constructively to deliver fair, consistent outcomes., • Work closely with the business, HR peers, and wider people function co-owning decisions to deliver compensation activities and projects end to end., • Lead elements of the annual salary and bonus review cycle, including design input, project management, modelling and delivery in line with firm strategy, timelines and governance., • Create and maintain compensation tools and provide insights that improve decision-making and increase efficiency, working with our offshore team, automating processes where appropriate., • Conduct market analysis, using survey data to support internal equity and external competitiveness., • Support the Compensation Director in delivering strong governance and compliance across all compensation activity, ensuring documentation exists and policies are reviewed regularly and remains fit for purpose., • Contribute to the ongoing development of the UK compensation strategy, principles and guidance, bringing insight from delivery, stakeholder feedback and external trends., • Act as an escalation point and provide day to day direction / guidance to the Compensation Assistant Manager(s), particularly when aligned to your client group, and / or project workstream(s)., • Coach and develop, in the flow of work, the Compensation Assistant Managers, providing in the moment feedback, and quality assurance to support consistency and governance., • Deliver high quality ad hoc compensation projects as required, prioritising effectively and focusing on outcomes that improve performance, profitability and efficiency., • Work proactively with a high degree of autonomy, applying sound judgement with a solution focussed mindset, and escalating appropriately where needed. Skills and competencies • Experience managing a salary and bonus review cycle in a large, matrixed organisation., • Proven experience in Compensation & Benefits / Reward manager level roles within complex, matrixed organisation(s). You must have UK Compensation market knowledge, experience and understanding., • Experience using market benchmarking tools and working with HRIS data (for example Mercer, WTW or equivalent)., • Strong commercial acumen and a governance-minded approach, with awareness of UK pay and reporting considerations (e.g. equal pay, pay transparency and pay gap reporting)., • Strong stakeholder management and relationship building skills, with the ability to influence credibly at senior levels., • In-depth knowledge and understanding of salary surveys and compensation theory and practice., • Excellent communication, influencing and presentation skills, able to translate complex analysis into clear messages for different audiences., • Advanced Excel skills, including building robust cost and scenario modelling tools., • Strong logical, analytical thinking, and peer to peer problem solving; is able to work through complex problems methodically., • Works at pace, and is a self-starter, with the ability to maintain resilience and effectiveness during sustained periods of pressure, change or uncertainty., • Can work proactively in ambiguity and a “just in time” environment, executing according to project plans with a high level of attention to detail., • Proactively drives continuous improvement in tools, processes and all compensation activities., • A team player who works collaboratively but also thrives working independently with the ability to plan and prioritise own workload effectively within a very busy, fast paced environment, across multiple demands., • Takes responsibility for their actions and decisions., • Has a can-do attitude and positive mindset. Corporate Services • The People and Resourcing domain’s purpose is to enable the Group’s business strategy through its people. We maintain our position as an employer of choice by fostering a values-led culture, enabling our people to thrive, and delivering a positive experience through the employee lifecycle. We are a strategic HR function that leverages digitisation, automation, and data-driven insights to enhance decision-making and productivity.

STORE MANAGER – MSSY VINTAGE About MSSY & The Role: MSSY Vintage is a highly curated vintage fashion destination based in East London, specializing in elevated 90s and Y2K style. Inspired by a Pinterest-worthy, muted Euro-Y2K aesthetic, the store offers a carefully selected collection of vintage pieces and a highly personalized shopping experience, with styling support and outfit curation at the heart of its customer service. MSSY is seeking an experienced and commercially driven Store Manager to lead the store, with a strong focus on customer relationships, premium service, community-building, and long-term brand growth. Unlike traditional high-footfall retail environments, MSSY is built around a considered, relationship-led experience where success comes from fostering customer loyalty, creating a strong sense of community, and delivering an elevated in-store atmosphere. The Store Manager will take ownership of the store environment, team performance, customer experience, and operational standards, while helping to protect and evolve the premium positioning of the brand. This role requires someone who is proactive, commercially aware, operationally strong, and passionate about contemporary vintage fashion, culture, and exceptional retail service. Key Responsibilities: Commercial Performance & Store Ownership: • Take full ownership of overall store performance and profitability, • Drive weekly and monthly sales targets through strong floor leadership and commercial strategy, • Analyse customer behaviour, loyalty performance and product sell-through to identify growth opportunities, • Monitor KPIs closely and implement clear commercial action plans where required, • Balance commercial performance with long-term customer retention and brand positioning, • Identify opportunities to increase repeat custom, client engagement and customer loyalty, • Maintain strong awareness of payroll, store costs and operational expenditure Clientelling, Loyalty & Community: • Build and maintain strong customer relationships and an engaged client base, • Drive loyalty programme sign-ups, retention and repeat trade, • Coach the team on relationship-led selling and personalised customer interactions, • Identify VIP and returning customers and ensure elevated follow-up and service, • Create a strong sense of community around the store through activations, events and customer engagement, • Develop strategies that strengthen customer loyalty and long-term brand connection, • Ensure all customer communication reflects the tone and positioning of MSSY Customer Experience & Premium Service: • Lead a high-touch, premium customer experience at all times, • Create an elevated, welcoming and highly curated store environment, • Ensure every customer interaction reflects professionalism, confidence and brand alignment, • Encourage styling conversations and personalised service, • Handle customer concerns calmly and professionally while protecting brand reputation, • Maintain consistently high standards across all touchpoints within the store experience Team Leadership & Culture: • Lead, motivate and develop the store team day-to-day, • Set the tone for professionalism, energy and operational standards, • Foster a strong and collaborative team culture, • Deliver ongoing coaching, performance feedback and development support, • Identify underperformance early and manage consistently and fairly, • Recognise and encourage strong performance within the team, • Manage rotas, payroll and staffing responsibly and efficiently, • Lead by example in all areas of service, presentation and behaviour Visual Merchandising & Brand Presentation: • Oversee all aspects of visual merchandising and store presentation, • Ensure the store environment consistently reflects the premium positioning of MSSY, • Maintain exceptional standards across styling, layout, cleanliness and product presentation, • Position hero products and key categories strategically, • Balance aesthetics with commercial performance and customer flow, • React quickly to product performance, stock levels and customer demand Operations & Organisation: • Oversee opening and closing procedures, • Ensure all daily operational processes are completed accurately and efficiently, • Maintain exceptional organisation across both shop floor and back of house, • Monitor stock movement, deliveries and returns processes carefully, • Ensure all reporting, payroll and documentation is completed accurately and on time, • Maintain strong health & safety and compliance standards, • Communicate effectively with senior leadership regarding store performance and operational updates Brand Contribution & Strategic Growth: • Contribute ideas around activations, customer engagement and store experience, • Identify opportunities to elevate brand perception and strengthen customer loyalty, • Share customer insights, feedback and trend observations with senior leadership, • Act as a strong representative of the MSSY brand within the local market, • Support the continued growth and evolution of the business through proactive contribution and leadership About You: • Proven experience within a retail management role, ideally within premium fashion or contemporary retail, • Strong leadership skills with the ability to motivate and develop a team, • Commercially minded with a strong understanding of KPIs, customer behaviour and clientelling, • Naturally confident delivering premium customer service, • Strong understanding of relationship-led retail and loyalty-driven business models, • Highly organised and operationally strong, • Excellent communication and interpersonal skills, • Strong eye for visual presentation, styling and store atmosphere, • Proactive, adaptable and comfortable taking ownership within a fast-paced retail environment Job Type: Full-time Salary: £34,000.00 + bonus scheme Benefits: • Company pension, • Staff discount If you are passionate about elevated vintage retail, customer experience and community-led fashion environments, and want to play a key role within a growing contemporary brand, we’d love to hear from you.

The Opportunity Placed by Leon has partnered with a global luxury brand on an exciting new opportunity .We are seeking an experienced Team Manager to join a luxury accessories department within one of London’s most iconic department stores. Reporting into the Store Director, you will lead from the front, driving commercial performance while delivering an exceptional client experience. This is a people-focused leadership role requiring strong coaching capability, commercial awareness, and a passion for developing talent within a high-performing environment. Key Responsibilities • Lead, inspire and motivate a medium-sized sales team to consistently deliver exceptional client service., • Drive sales performance, productivity and KPI achievement across the department., • Monitor trading performance daily and implement action plans to maximise opportunities., • Lead by example on the shop floor, acting as a visible and credible leader for the team., • Elevate the client experience through personalised service, relationship building and client retention strategies., • Drive clientelling initiatives, ensuring the team actively develops, recruits and retains high-value clients., • Coach, mentor and develop team members through regular feedback, performance reviews and in-the-moment coaching., • Partner with Training and Store Leadership teams to enhance product knowledge, selling skills and service excellence., • Support recruitment, onboarding and succession planning to build a strong talent pipeline., • Maintain exceptional visual merchandising, operational and luxury service standards at all times., • Foster a positive, collaborative and high-performance culture within the department. Candidate Requirements • Proven experience as a Team Manager, Department Manager or equivalent leadership role within luxury reail., • Strong accessories background, with the ability to act as a credible product expert and coach., • Demonstrable success driving commercial performance, client engagement and KPI delivery., • Exceptional people leadership skills with experience developing and motivating teams., • Strong coaching and training capability, with a passion for nurturing talent., • Confident communicator with natural gravitas and the ability to influence at all levels., • Highly organised, adaptable and comfortable working within a fast-paced luxury environment., • Passion for delivering world-class service and creating memorable client experiences., • Experience working within a premium or luxury department store environment would be advantageous.

Sales Director – High-Growth Tech Scale-Up Location: London (Hybrid: 2-4 days per month) Compensation: £90,000 Base + OTE + Car Allowance Job ref: PR-1494586 The Opportunity Our client is officially one of the fastest-growing proptech companies in the UK. They have disrupted a legacy multi-billion pound professional services market by combining a high-performance operations model with proprietary automation technology to deliver results 75% faster than the industry standard. We are seeking a best-in-class Sales Director to lead their commercial expansion, scale the sales function, and drive enterprise partnership growth. The Role This is a "player-coach" leadership position. You will be hands-on in securing high-value Enterprise accounts while strategically scaling a high-performing sales team. Key Responsibilities: • Scale & Lead: Build and mentor a high-performance sales culture, setting strategic direction and performance incentives., • Enterprise Acquisition: Map complex accounts, identify Key Decision Makers, and close large-scale partnership opportunities., • Strategic Growth: Use a data-driven approach to monitor KPIs and continuously improve the sales funnel., • Executive Presence: Communicate directly with senior management regarding market trends and team trajectory. What You Bring • 5+ Years of Enterprise Sales in the proptech space: Proven track record in high-level relationship building and closing complex new business., • Leadership Pedigree: Demonstrable experience scaling and managing successful sales teams in a fast-paced environment., • Strategic Mindset: A structured, data-driven thinker who can balance "the big picture" with daily execution., • Disruptor DNA: Experience in a high-growth scale-up or a tech-enabled services environment is highly preferred.

HR Advisor | 12 Month Fixed-Term Contract (Mat Cover) | Tottenham | £42K | Immediate Start | Retail You will act as a trusted HR partner, providing expert advice and guidance across the full employee lifecycle while helping to drive people-focused initiatives and projects. This is an excellent opportunity for a proactive HR generalist who enjoys building strong stakeholder relationships, managing employee relations matters, and contributing to a positive workplace culture. HR Advisory & Operational Support • Provide professional HR support and guidance to employees and managers, • Manage HR processes throughout the employee lifecycle, including onboarding, contract changes and offboarding., • Ensure all employee records, documentation and HR systems are maintained accurately and compliantly., • Prepare and analyse HR data, reports and payroll changes to support business decision-making., • Act as a key user of the HR system, ensuring data integrity and process efficiency., • Support a varied workforce including permanent employees, casual workers, consultants and volunteers., • Contribute to continuous improvement across HR policies, processes and ways of working., • Advise and support managers on a range of employee relations matters including absence, performance, disciplinary and grievance cases., • Coach managers to build confidence and capability in managing people-related issues., • Ensure all ER matters are handled fairly, consistently and in line with employment legislation and best practice., • Review and support the ongoing development of HR policies and procedures. About You We are looking for someone who can confidently balance operational HR delivery with strong stakeholder management skills. You will ideally have: • Previous experience in a generalist HR Advisor role in a fast-paced environment similar to retail., • Strong employee relations knowledge and case management experience., • Up-to-date knowledge of UK employment law., • Excellent communication and relationship-building skills., • Experience using HR systems and producing HR data and reports., • A proactive, organised and solution-focused approach.

Reporting to the Contracts Director, as Project Director you be responsible for the coordination of all project disciplines in conjunction with the Project Manager (where applicable) across multiple sites, managing the design and ultimately delivering high-quality jobs on program. Main Duties • Provide a strategic link between the design department, commercial team and site;, • Produce accurate, consistent and professional records, reports and general information;, • Act as the main interface with the client and government officials;, • Ensure all processes are being adhered to on a project by project basis;, • Survey sites to mitigate problems and check viability of design;, • Ensure the product meets customer expectation in relation to build and finish;, • Manage and coordinate sub-contract and direct labour workforces;, • Provide labour costing for various projects to determine feasibility and profitability;, • Customer relationship management to ensure customer satisfaction;, • Supervise and coach staff as and when development is required; and, • Produce reports on job progress and remedials Education/Experience • A Degree / HND in a construction related discipline would be desirable however not essential;, • Previous experience of running £20M+ projects working for a main contractor;, • Commercially aware with extensive knowledge of all disciplines involved in the construction process including design coordination, quantity surveying and procurement;, • A planned and proven career path in a Construction Management;, • Proven ability of working on several projects simultaneously;, • In-depth knowledge of Health & Safety and other regulatory matters;, • Excellent analytical and decision-making skills;, • Excellent written and oral presentation skills;, • IT literate with a sound knowledge of Microsoft Office packages

Fractional People & Performance Leader (6 month contract, part-time 2/3 days a week) We are seeking an experienced People & Performance Leader to partner closely with our senior leadership and management teams to strengthen performance, accountability and employee engagement across the business .This role will focus on improving manager capability, embedding effective people processes and supporting the development of a high-performing culture. The successful candidate will act as a trusted advisor to both leadership and employees while helping ensure the organisation has the people foundations required for sustainable growth . RESPONSIBILITIES Performance Management Manager Support • Support managers in setting clear objectives, expectations and accountability measures, • Help strengthen performance management processes and review frameworks, • Provide guidance on performance conversations, employee development and performance concerns, • Support managers with performance improvement plans where required, • Promote a culture of accountability, ownership and continuous improvement Leadership & People Development • Coach managers on effective people management practices, • Support managers in delivering feedback and development conversations, • Identify development needs across teams and recommend practical solutions, • Assist with leadership capability initiatives and management training programmes, • Support employee growth and career development discussions Employee Engagement & Culture • Act as a trusted and approachable point of contact for employees, • Support employee engagement initiatives and feedback programmes, • Help identify opportunities to improve communication, collaboration and team effectiveness, • Partner with leadership to reinforce company values and culture, • Provide balanced and practical guidance on people-related matters People Operations & Organisational Support • Review and improve onboarding processes and employee experience, • Support recruitment activities, interview processes and hiring best practices, • Maintain and improve people policies, procedures and documentation, • Help ensure consistency of people processes across teams, • Support workforce planning and organisational change initiatives as required Employee Relations & Advisory • Provide practical support on employee relations matters, • Guide managers through sensitive employee situations with professionalism and discretion, • Support investigations, grievances and disciplinary processes where required, • Ensure people practices are fair, consistent and aligned with employment legislation WHAT YOU WILL BRING • 5+ years experience in HR, People Operations, People & Culture or HR Business Partner roles, • Experience supporting growing, entrepreneurial or founder-led businesses, • Demonstrated experience in leadership transformation and developing high-performing cultures, • Strong understanding of performance management and employee relations, • Confident coaching managers and handling challenging conversations, • Excellent relationship-building and stakeholder management skills, • Pragmatic, commercially minded and solutions focused, • Strong organisational and communication skills, • CIPD qualified or equivalent experience preferred.

About Refyne We are redefining recruitment across the Personal Care, Beauty, Aesthetics & Wellness space. We partner with ambitious businesses to source high-impact talent and make hiring feel seamless - and we guarantee our results every time. From entry-level to executive search, we bring market insight, global network depth, and a Refyned, high-touch approach. Whether you're building your founding team or hiring at scale - we’re your people. Our Client Our client is one of the UK’s fastest-growing beauty retail businesses, operating within a highly trend-driven and culturally influential category. Since launching as an e-commerce-first business in 2019, the brand has rapidly scaled its omnichannel presence, building a loyal customer community and a strong reputation within the beauty and skincare space. Working directly with globally recognised international beauty brands, the company combines a highly entrepreneurial environment with a collaborative, relationship-led culture. With a relatively flat structure and direct exposure to founders and senior leadership, this is an opportunity to make a genuine commercial impact within a fast-moving and culturally dynamic business. Overview We are seeking a commercially driven Buying Manager to lead a growing Buying function within a fast-paced beauty retail environment. Reporting directly into the CEO, this is a highly strategic and visible position responsible for overseeing the Buying team, managing key supplier and brand relationships, driving commercial negotiations, and ensuring smooth execution across product launches, trading performance, and stock management. The successful candidate will combine strong commercial acumen with exceptional relationship-building skills, balancing a commercially firm approach with a highly collaborative and culturally aware communication style. This role is particularly suited to someone who thrives in entrepreneurial businesses, enjoys mentoring and developing teams, and has a genuine interest in beauty, skincare, and emerging international consumer trends. Key Responsibilities Buying Leadership & Team Development Lead, coach, and develop a growing Buying team across varying levels of seniority, creating structure, accountability, and clear commercial direction. Act as a hands-on leader who can support junior team members while building a high-performing and collaborative team culture. Provide clear guidance and prioritisation across categories, launches, and supplier relationships within a fast-paced environment. Category Strategy & Commercial Performance Work closely with Merchandising and senior leadership to develop commercially strong category plans aligned with customer demand, market trends, and business growth objectives. Monitor trading performance across sales, margin, stock flow, and promotions, identifying opportunities and risks to maximise category performance. Support strategic commercial decision-making through strong analytical reporting and performance insight. Supplier & Brand Relationship Management Build and manage strong long-term relationships with international brand partners, maintaining regular communication around performance, launches, growth opportunities, and commercial strategy. Lead supplier negotiations across margins, exclusivity agreements, promotional support, and long-term partnership terms. Manage key and priority accounts, ensuring strategic focus and strong commercial execution across all launches and campaigns. Product Launches, Contracts & Operations Oversee product launch critical paths, ensuring smooth onboarding, launch readiness, stock flow, and delivery timelines. Lead contract review and renewal processes, ensuring agreements support wider commercial and operational objectives. Work closely with internal stakeholders across Merchandising, Marketing, Supply Chain, and Retail Operations to ensure seamless execution across launches and trading activity. Support supplier understanding of UK compliance and labelling requirements to ensure products are market-ready prior to launch. Reporting & Cross-Functional Collaboration Produce and present regular trading and performance reports to senior leadership, highlighting key commercial insights, risks, and opportunities. Act as a key commercial partner across the wider business, strengthening collaboration between Buying, Merchandising, and operational teams. Qualifications Experience: Minimum 4+ years’ experience within Buying, Category Management, or Commercial roles across beauty, skincare, wellness, or fast-paced consumer retail. Leadership: Proven experience managing and developing buying or commercial teams within a high-growth environment. Commercial Acumen: Strong negotiation capability with experience managing margins, supplier terms, exclusivity discussions, and commercial partnerships. Relationship Management: Exceptional relationship-building skills with the ability to communicate confidently yet diplomatically with both internal stakeholders and external brand partners. Analytical Skills: Strong commercial and analytical mindset with the ability to interpret sales performance, trading data, and category trends. Organisation: Highly organised with the ability to manage multiple priorities, launches, deadlines, and supplier relationships simultaneously. International Exposure: Experience working with international suppliers or global brands is highly advantageous. Cultural Awareness: Exposure to Korean culture, international beauty brands, or Asian consumer markets would be highly beneficial. Korean language skills are advantageous but not essential. Core Competencies Commercially Savvy: Understands how to balance strong commercial decision-making with long-term relationship management and customer demand. Culturally Aware: Appreciates the importance of communication styles and relationship dynamics within international supplier partnerships. Relationship-Led: Builds trust quickly and maintains collaborative, respectful, and productive supplier and stakeholder relationships. Hands-On Leader: Comfortable operating within a relatively flat business structure with direct exposure to senior leadership and founders. Entrepreneurial Mindset: Thrives in fast-paced, evolving environments where agility, ownership, and initiative are highly valued. Trend Conscious: Passionate about beauty, skincare, and emerging global consumer trends, with a strong awareness of market developments. Additional Information Salary: up to £50,000 depending on experience. Location: London - full-time office-based role. Perks & Benefits Employee discount across online and retail channels Company pension scheme Casual and collaborative working environment Strong opportunities for professional growth and development Direct exposure to founders and senior leadership Opportunity to make a visible impact within a rapidly scaling business Why Join? This is a unique opportunity to join one of the UK’s most exciting and fastest-growing beauty retail businesses at a pivotal stage of expansion. You will have genuine ownership, significant commercial influence, and the chance to shape strategic brand relationships within a highly engaged and globally influenced consumer category. Working directly alongside founders and senior leadership, you will play a key role in scaling both the Buying function and the wider commercial success of the business. If you enjoy entrepreneurial environments, relationship-led commercial roles, and the opportunity to combine strategic thinking with hands-on execution, this is an exceptional opportunity to make a meaningful impact within a rapidly growing business.

Cluster Sales Manager –Luxury Fitness Clubs - Circa £50,000 + commission/bonus Central London We are looking for a Cluster Sales Manager to oversee sales strategy and sales performance for two luxury health and fitness clubs in Central London. Reporting into the MD, this is an outstanding opportunity for a proven hands-on sales leader who thrives in a fast-paced, target-driven environment and wants to play a key role in the continued growth of a premium fitness brand. Key Responsibilities • Develop and execute the sales strategy across residential memberships and corporate accounts for both clubs., • Lead, coach and performance manage a team of Sales Consultants, driving a high-performance sales culture., • Build and manage a strong pipeline of corporate wellness partnerships and external business opportunities., • Track, analyse and report on key sales KPIs including conversion rates, revenue performance and retention metrics., • Work closely with Marketing and Operations teams to ensure a seamless lead generation and member onboarding journey., • Identify new revenue opportunities through partnerships, events, premium services and upselling initiatives. The ideal candidate • Polished well-presented individual with outstanding communication and negotiating skills., • Minimum 5 years’ proven membership sales experience within a premium fitness, leisure, hospitality or private member club environment., • Strong experience leading, motivating and developing high-performing sales teams as a sales manager, membership manager or club manager., • Experience proactively targeting residential and corporate markets., • Commercially astute with confidence analysing sales data, forecasts and performance metrics, • Excellent communication and relationship-building skills with both corporate clients and individual members, • CRM proficient, ideally with experience using HubSpot or similar sales management platforms., • Live within easy commute of Central London For more information, please click apply and we will be in touch if you have the right level of experience.

Senior Sales Manager – International Payments & FX Solutions 📍 London 🏢 Onsite - 5 days (reducing to 4 days after probation) 💼 £65,000 – £120,000 base + Uncapped Commission About the Role Our client is a globally recognised leader in foreign exchange and international payment solutions. They are seeking an experienced and commercially astute Senior Sales Manager to lead business development and drive significant revenue growth across their corporate FX client base. This is a high-impact, senior-level role with full ownership of the sales cycle - from strategic prospecting through to closing and long-term account development. You will lead by example and act as a trusted advisor to corporate clients navigating complex international payment and currency risk challenges. Key Responsibilities Sales Leadership & Business Development • Own and drive the full 360° sales cycle at a senior level - from strategic prospecting and pipeline management through to closing and key account ownership, • Identify, target and win high-value corporate clients with complex international payment and FX requirements, • Lead senior-level client meetings, pitches and negotiations, presenting bespoke FX and risk management solutions, • Develop and execute a structured business development strategy aligned with revenue targets, • Maintain a robust pipeline with accurate forecasting and reporting to senior leadership Client Relationships & Market Expertise • Build deep, strategic relationships with decision-makers across corporate finance, treasury and procurement functions, • Act as a market authority — staying current with FX market movements, macroeconomic trends, and regulatory developments, • Collaborate closely with the FX dealing desk to structure sophisticated, tailored solutions, • Drive upselling and cross-selling opportunities across the full product suite, • Maintain detailed records of client interactions within the CRM Compliance & Client Onboarding • Oversee the client onboarding process in partnership with Compliance and Financial Crime teams, • Ensure robust KYC understanding to deliver suitable, compliant products and services, • Liaise with risk and trading teams regarding client credit facilities where required, • Ensure all activity is carried out in line with regulatory and internal compliance requirements What We're Looking For Essential • Proven track record in FX and B2B sales, with 3+ years' experience in a senior or lead sales capacity, • Demonstrable success managing complex, high-value sales cycles end-to-end, • A strong existing network of corporate relationships across industries with international payment requirements, • Comprehensive understanding of FX products, financial markets, and international payments, • Exceptional communication, negotiation, and stakeholder management skills, • Proven ability to lead, coach, and motivate a sales team Desirable • Familiarity with regulatory and compliance frameworks relevant to FX and payments, • Existing relationships within treasury, finance, or procurement functions at corporate level What's On Offer • £65,000 – £120,000 base salary, depending on experience, • Uncapped commission structure, • Private healthcare covering family members and dependents, • Gym membership, • Sponsorship for travel to industry events abroad, • 5 days onsite, reducing to 4 days after successful completion of 6-month probation, • Clear progression into senior leadership, relationship management, or trading roles, • Exposure to corporate clients with complex global operations

Are you an ambitious and high energy Operations Director seeking a challenging new role? Reporting to the Managing Director, the role holder will develop and lead operational excellence and best business practice, optimising our clients services and value offering to customers to achieve performance targets. You will bring innovation, leadership, clear financial focus and growth and ensure a high-performance culture within your remit. This is a visible role supporting a variety of divisions requiring strong leadership in addition to entrepreneurial ability. Client interaction is significant and excellent relationship management skills are required. About the Role The role holder will possess excellent leadership and motivational skills to create a high performing team and will coach and develop team members to achieve their potential and will have an inspiring and engaging management style. Ensure full compliance with Industry Standards, relevant employment legislation and Company procedures & policies. Always Maintain an absolute focus on Health and Safety ensuring a safe working environment and full compliance with health and safety legislation. Key Responsibilities • Oversee day to day operations of role portfolio., • Develop and implement process improvements to enhance service quality and efficiency., • Experience in the cleaning, associated services and integrated services market within the sector is essential., • Proven experience in a senior operational management role managing multi service lines, multiple sites and people., • Devise strategies to ensure growth of programs company-wide, identifying and implementing process improvements that will maximise output and minimise costs Qualifications A relevant Business Degree, experience to similar level or equivalent. Proven experience in senior leadership role in an appropriate field. Strong cleaning background is desirable however applications are welcome from the following sectors: • Supply Chain, • Logistics, • Retail, • Hospitality, • Catering Must be highly strategic with focus areas on profitability & growth and customer value & retention. Knowledge of multiple operational functions including finance, customer service, operations and people management. · A successful track record of operating at a strategic level, building strong client relationships and value-based management. Due to the multi-site visits , the successful candidate must be accessible to West London. Excellent salary up to £110k, car allowance and attractive bonus package.

Flagship Boutique Manager – Luxury Jewellery and Watches Location: London Our client is a globally renowned, prestigious manufacturer of luxury watches, high-end jewellery and accessories. We are seeking an exceptional Boutique Manager to lead the London Flagship, delivering a world-class client experience while driving commercial performance, team excellence, and brand prestige. This is a rare opportunity for a refined retail leader with a passion for craftsmanship, clienteling, and luxury service to join a brand defined by elegance, heritage, and excellence. The opportunity As Boutique Manager, you will work closely with the UK Director to inspire and lead a high-performing team, uphold impeccable brand standards, and create memorable experiences for a discerning clientele. You will play a key role in driving sales growth, developing long-term client relationships, and ensuring that every detail of the boutique reflects the sophistication of the brand. Responsibilities • Lead, coach, and motivate a high-performing boutique team to consistently deliver exceptional sales performance, client acquisition, and repeat business through outstanding clienteling and commercial leadership., • Act as a trusted deputy to the UK Director, taking ownership of boutique operations and team leadership., • Create a warm, personalised, and unforgettable client journey for every visitor, with service that reflects the standards of a world-class luxury house., • Maintain impeccable presentation across the boutique, ensuring visual merchandising, ambiance, and operational standards are always flawless., • Oversee daily operations including rosters, opening and closing procedures, stock control, security compliance, and transactional accuracy., • Support boutique events, local partnerships, and networking opportunities that enhance brand visibility and attract new clientele. The ideal candidate • An inspiring and polished retail leader with experience in luxury retail, ideally jewellery, watches, or a similarly service-led environment., • Strong commercial awareness, a genuine passion for people development, and a natural ability to build trust with high-value clients., • Proven experience leading teams in a luxury setting, • A strong track record in sales growth, client relationship management, and service excellence., • Confidence in managing boutique operations, administration, and stock-related processes with precision., • Excellent communication skills, organisational ability, and attention to detail., • A highly professional personal presentation aligned with a luxury brand environment. This is a high-profile opportunity to represent a prestigious luxury jewellery brand which values refined leadership, entrepreneurial thinking, and meaningful client relationships, offering the chance to make a visible impact in a beautifully curated retail environment. Apply EJF Search is the retained recruitment partner for this position. For a discreet confidential discussion, please apply or email team@ejfsearch.com No agencies please, all direct and indirect CVs will be forwarded on to EJF Search.

Position Summary The Principal Customer Success Manager (CSM) plays a mission-critical role in empowering Seeq’s most strategic customers to transform how they work and realize the full value of their investment in Seeq. Our focus within Customer Success is to retain and grow, delight, and deliver measurable value across the customer lifecycle. Seeq is in scale-up mode with rapid growth. The ideal candidate has experience building customer success motions in fast-growing environments and working with advanced analytics or industrial intelligence platforms sold and implemented in manufacturing. Seeq sells into O&G, Chemicals, Pharma, Power, MMM, and other process manufacturing industries, partnering with customer personas such as manufacturing leaders (COO, CMO), IT/OT leaders (CDO, CIO, CTO), and manufacturing SMEs (process engineers, production managers, digital transformation leaders) Strategic Customer Leadership • Own a portfolio of Seeq’s largest, most complex, and highest-potential customers, typically spanning multiple geographies, sites, and business units, with multi-million dollar ARR responsibility., • Develop, socialize, and execute strategic success plans that align Seeq’s capabilities to customers’ enterprise-level initiatives (e.g., digital transformation, operational excellence, sustainability), including clear value hypotheses, milestones, and executive-level success metrics., • Lead quarterly and executive business reviews (EBRs/QBRs) that highlight measurable outcomes, tell the value story, surface risks/opportunities, and reset priorities to continue driving value and expansion., • Serve as the primary executive-facing point of contact and trusted advisor, shaping long-term collaboration and ensuring alignment between Seeq’s roadmap and the customer’s strategic direction. Adoption, Value Realization, and Expansion • Drive deep and broad adoption across the customer’s organization by orchestrating programs such as structured onboarding, advanced enablement, communities of practice, user forums, and champion networks, in partnership with Training and Services., • Identify, prioritize, and quantify high-impact use cases; ensure successful deployment, measurement of outcomes, and storytelling of value that leads to advocacy and reference ability., • Own the renewal and commercial strategy for your portfolio, including early and proactive risk identification, mitigation plans, and expansion strategies (upsell, cross-sell, and land-and-expand to new sites, business units, or partner companies)., • Collaborate closely with the account team (Sales, Services, Partners) to build and execute comprehensive account plans, including whitespace analysis, multi-year expansion roadmaps, and executive sponsorship alignment. Customer Advocacy, Escalations, and Internal Leadership • Act as the senior escalation point for high-risk and high-visibility situations, driving coordinated response plans, communicating effectively with executives, and ensuring we emerge stronger in the relationship., • Translate customer feedback and emerging needs into prioritized requirements and feature enhancement recommendations for Product and Engineering, with clear business justification and expected impact., • Champion the “voice of the customer” within Seeq by contributing to roadmap discussions, beta programs, advisory boards, and strategic initiatives focused on the manufacturing and industrial analytics domain., • Mentor and coach other CSMs and cross-functional teammates, sharing best practices in strategic account management, value realization, executive communication, and risk management. Operational Excellence and Data-Driven Management • Use customer health indicators, product usage data, and leading/lagging metrics to continuously assess account performance, identify patterns, and adjust strategy and engagement models as needed., • Systematically document account strategies, risks, and opportunities in our internal systems to ensure transparency, continuity, and alignment across teams., • Contribute to the design and continuous improvement of Customer Success processes, playbooks, and tooling to increase scalability and consistency across the organization., • 8+ years in customer-facing roles for B2B SaaS or industrial intelligence platforms serving multinational or industrial/manufacturing organizations, with a strong track record managing complex enterprise accounts; prior Senior/Strategic CSM or equivalent experience strongly preferred., • Deep experience in process manufacturing industries (O&G, Chemicals, Pharma, Power, MMM) and industrial/manufacturing environments, including time-series/advanced analytics and close collaboration with IT/OT stakeholders., • Proven success owning a multi-million-dollar enterprise SaaS book of business with high renewal rates and consistent expansion across sites, business units, and/or regions., • Significant experience presenting to and influencing Senior Director+, VP, and C-level executives in global industrial organizations, including executive storytelling around value realization and transformation journeys., • Highly data-driven, with demonstrated ability to interpret customer health signals, usage patterns, and business metrics to inform strategy, prioritize actions, and communicate impact., • Adept at translating corporate objectives (e.g., annual reports, strategic plans) into concrete account strategies and success plans, and at gaining alignment from diverse stakeholders around those plans., • Demonstrated experience collaborating with Sales, Services, Product, Training, and Support to build and execute joint account plans that lead to advocacy, expansion, and long-term partnerships., • Strong facilitation, communication, and storytelling skills; able to simplify complex technical and analytical concepts for non-technical stakeholders while maintaining credibility with expert users., • Comfortable operating with high autonomy in ambiguous, fast-changing environments, setting direction for your portfolio and influencing internal priorities without formal authority., • Willingness to travel as needed to support strategic customer relationships and key account milestones., • Bi-lingual or multi lingual strongly preferred: English, French, Spanish. Seeq is a remote-first (only) company founded by serial entrepreneurs. Our executive team and board of directors have extensive experience with successful startup ventures in high-growth environments. We are founded on the idea that companies need better solutions for quickly and easily getting business insight from their industrial process data. Our mission is to provide software and services that convert that data into meaningful information that the business can use to improve profitability. We have a wonderful, kind-hearted, talented team that loves to collaborate, lead by example, and exceed our customers’ expectations. We are certified as a great place to work, an emerging startup, the Technology Fast 500, and Inc. Magazine's Best Places to Work. The Perks of Working at Seeq • Competitive salary plus bonus incentives, • $172,000 USD base salary plus variable, • Approximately £127,000 or €146,000, • Benefits:, • 12-week paid Seeq family leave, • Unlimited PTO, • Internet and mobile phone reimbursements, • Medical benefits, • Group term life insurance, • Short-term and long-term disability insurance pre-tax benefits, • Voluntary vision and dental (ortho), • Vacation bonus program, • Employee Assistance Program, • Generous home office allowance, • The best co-workers (we've analyzed the data, so we know it's true.), • Pet-friendly workspace (your dog will be so happy to have you home), • You love your job! Seeq provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. You must be authorized to work in the country in which you reside. Seeq does not sponsor US F1 or H-1B work visas

JOIN OUR JOURNEY Medialab is the UK’s leading independent media agency, and one of the fastest growing in the industry. We’re a media agency that’s made differently: purpose-led, data-driven, founder-run and proudly independent. Our entrepreneurial spirit means success is recognised and rewarded. There are no limits to what you can achieve here, which our employees agree with, evidenced by being a Campaign Best Place to Work for six consecutive years and one of The Sunday Times Best Places to Work 2025. As well as this, we’re Campaign’s Independent Agency of the Year for both 2024 and 2025 and Media Week’s Independent Agency of the Year 2025. We are IPA Effectiveness accredited, an IPA People-First agency, and All In Champions, with industry-leading work recognised by double-gold at the 2024 IPA Effectiveness Awards for our work with Laithwaites and a 2025 Effie for our work with Alzheimer’s Society. Our independence means we can focus 100% on doing the right thing to secure success for our clients and our brilliant people. We work with a wide variety of clients including Hovis, IG, Sharps Bedrooms, SunLife, Standard Life, Ancestry, Laithwaites Wine, Save the Children, Guide Dogs, Alzheimer’s Society, RNLI and Clearscore. OUR VALUES • Commit to Doing the Right Thing (Act with integrity and accountability), • Help People Flourish (Invest in people), • Dig Deeper to Understand Better (Data driven curiosity) OUR COMMITTMENT TO YOU Working at Medialab comes with lots of perks including all the usual things you would expect, such as a competitive salary package, pension, season ticket loans, cycle to work scheme, weekly social events and big summer / end of year parties. On top of that, we offer extra benefits, which make life at Medialab even more rewarding: • Time to Unwind – 22 days holiday (+Christmas holiday closure), a day off for your birthday, holiday buying scheme, flexi-hours and work abroad scheme., • Hybrid Working – Balance between home and office (3 days in the office). We welcome requests for flexible working arrangements from the commencement of employment., • Career Growth – A meritocratic approach to progression with quarterly reviews, CPD Platinum accredited training, mentoring and leadership support., • Health & Wellbeing – Private medical insurance, health cash plan, gym discounts, wellbeing apps Mental Health First Aiders and free professional counselling., • Supporting Families – Enhanced parental leave pay, flexible working and life assurance., • Giving Back – Paid charity days and sustainability initiatives., • Perks & Rewards – Retail discounts, long-service trips and an unforgettable team culture. YOUR NEXT CHALLENGE We’re looking for a Strategist to bring focus, direction and energy across a range of our client accounts. You won’t be tied to a single client, instead, you’ll have the opportunity to work across a number of accounts, providing variety and an opportunity to work with a diverse group of media planners. You will be part of the central Media Planning & Strategy team and have a close working relationship with the agency's senior leadership team and Board members. We are looking for an individual who has real enthusiasm and experience in media and communications planning. Someone who is curious and will support our team in championing brilliant work that drives outcomes for our clients. You’ll be a sounding board, a thought-leader and an inspiring voice for Medialab. Your role is to bring a different perspective, to elevate the quality of our work and create the space for others to do their best work. WHAT YOU'LL BE DOING • Leadership of your allocated clients’ strategic output – working with Planning Leads to ensure innovative, cross-channel and insight-led responses on client and briefs., • Act as a partner to the Client Managing Director and Business Directors, working with them to deepen understanding of our clients’ audiences, and the categories and contexts they operate in., • Help to grow our clients’ business and ensure Medialab is seen as a trusted partner., • Actively contribute towards department and team meetings, sharing knowledge, case studies, and motivating other team members to raise the standard of their work., • Be the strategic lead for new business pitches, in partnership with the pitch lead, developing a strategy that can be translated through to brilliant planning and effective execution., • Create strategies that inspire the media planning teams to generate effective, distinctive work that delivers client outcomes and success., • Contribute towards evolving and developing our voice as an agency and our reputation in the industry., • Coach and inspire Planning Leads and planning team members to become more strategic in their thinking, sharing best practise and innovation. WHAT YOU BRING TO THE TEAM • Proven experience in media and communications planning, ideally across a variety of categories or brands and experience working on both brand and performance., • A sharp, curious and strategic brain with the ability to make the complex simple, getting to the heart of a brief to articulate clear, actionable recommendations., • The ability to inspire teams to push their thinking and stay curious., • A collaborative and inclusive leadership style. You know how to support and work with others, providing constructive feedback and spot the moments where strategic guidance matters., • Confidence in audience and industry planning tools and effectiveness frameworks (e.g. YouGov, Touchpoints, measurement approaches, media best practice principles) and how to apply them in everyday work. MUST HAVE SKILLS • Media and communications planning experience., • Natural curiosity and a drive to think beyond the obvious., • Strong knowledge of industry and audience tools, the ability to analyse and identify the 'so what' from data sets., • Proven ability of developing strong working relationships with key stakeholders, from client planning teams to senior clients., • Strong storytelling and presentation skills.

Corporate Tax Assistant Manager / ManagerLocation: London (Hybrid) An opportunity to join a leading professional services firm within their London-based tax team, working with a diverse portfolio of UK and international businesses. This role offers exposure to a broad mix of advisory and compliance work, supporting clients through business change, international expansion, and evolving tax regulations. It would suit a newly qualified CTA/ACA or someone who has recently completed (or is close to completing) their final exams and is looking to step into a more client-facing, varied role. Key Responsibilities: • Manage a portfolio of clients, acting as a key contact on day-to-day tax matters, • Support on advisory projects including restructurings, transactions, financing, and global tax developments (e.g. Pillar 2), • Work collaboratively with specialists across tax and international teams, • Assist with the delivery of UK corporation tax compliance, • Coach and support junior team members, • Contribute to client relationship management and business development About You: • CTA / ACA / CA (or equivalent) qualified or nearing completion, • Strong UK corporate tax experience, • Commercial, proactive, and able to manage competing priorities, • Confident communicator with strong stakeholder managemen...

Concession Manager – Luxury Contemporary Fashion Brand The Opportunity An internationally recognised luxury contemporary fashion and lifestyle brand is seeking an experienced and commercially driven Manager to lead one of its flagship UK concessions. Acting as the day-to-day leader of the business, this person will be responsible for delivering an elevated client experience, driving commercial performance, and building a high-performing team culture within one of the most high-profile retail destinations in the UK. Known for blending luxury fashion and community-driven retail experiences, the brand has built a strong global following through its distinctive product offering, elevated environments, and highly curated partnerships. This role requires someone who understands both modern fashion culture and luxury retail standards. Although primarily based within the concession location, the successful candidate will also support the wider London retail network during key launches, events, activations, and business needs when required. Key Responsibilities • Take full ownership of the day-to-day running of the concession business, • Lead, motivate, and develop a small team, creating a strong performance culture with clear accountability, • Drive commercial performance across all KPIs including sales, ATV, UPT, conversion, and client retention, • Deliver a highly elevated and personalised client experience aligned with luxury service expectations, • Build long-term relationships with local clients, VICs, personal shoppers, and key store stakeholders, • Ensure the space consistently reflects the brand’s identity through exceptional standards of VM, styling, product presentation, and operational execution, • Coach the team through regular feedback, performance management, and development conversations, • Maintain strong operational control including stock management, reporting, rota planning, and compliance, • Support and execute launches, activations, and collaborative events, • Work closely with senior leadership across both the UK and global retail structure Candidate Profile • Previous management experience within premium, luxury, or contemporary fashion retail, • Strong understanding of both streetwear culture and luxury retail environments, • Naturally confident leadership style with the ability to build respect, accountability, and team engagement, • Commercially aware with a proven ability to drive sales performance and team results, • Passionate about fashion, styling, product storytelling, and client experience, • Able to balance a culturally connected presence with strong operational leadership, • Experienced working within fast-paced, high-profile retail environments, • Excellent communication and relationship-building skills Why Join This is a rare opportunity to lead a flagship location for one of the most respected names in fashion, shaping its commercial success and delivering unforgettable client experiences. You’ll join a brand that invests in its people, offering career development opportunities, generous product discounts, and access to exclusive events and benefits. Apply now to take the next step in your luxury retail leadership career.

This job is with Wise, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about and . The Head of Specialised Support is a high-impact senior leadership role responsible for the operational excellence, technical stability, and commercial growth of Wise’s most critical customer segments: Enterprise Banking Partners and High-Value Business Customers. This role leads a global, three-pronged organisation - comprising Account servicing, Enterprise Support, and Technical Integration Success - to deliver a seamless, world-class experience for some of Wise’s biggest clients. The successful candidate will transition the department from reactive troubleshooting to a proactive, data-driven engine, implementing professional Workforce Management (WFM) tools, industry-leading resolution times and sub-15-minute incident response protocols. Balancing "sales-through-service" commercial acumen with deep technical rigour, this leader ensures that our most complex global partnerships are supported by a scalable, resilient, and compliant operational framework. This is not a traditional support role; it is a hybrid of commercial strategy, technical engineering, and operational logistics. You will be responsible for providing our customers with the highest quality of dedicated support, whilst unlocking growth via product upsell and customised solutions. You will ensure that Wise’s support infrastructure is a competitive, value-adding advantage for our customers rather than a cost center for the business. You must be as comfortable discussing complex issues from a technical support perspective as you are discussing revenue retention with the Executive team. The Three Pillars of Specialised Support This leadership role oversees three distinct but interconnected global functions: Account Specialisation: High-touch, "sales-through-service" experts focused on relationship health, retention, and revenue expansion for our most valuable individual and business users. Enterprise Support: Dedicated operational experts ensuring consistent SLA adherence, regulatory compliance, and seamless onboarding for our large-scale Enterprise partners. Integration Success (IS): The technical support engine of the department, focused on integration health, proactive monitoring and alerting for technical issues, and rapid incident resolution for complex API and platform connections. Key Responsibilities 1. Account Specialisation & Commercial Acumen Value-Led Revenue Growth: Transform the specialist team into a commercial engine by coaching "insight-led" upsells and proactive expansion. Service Architecture: Design multi-tiered engagement models (High-Touch to Tech-Touch) that optimize the cost-to-serve while triggering customer growth milestones. Segment Ownership: Align best-practice sharing and capacity leverage across the global team to ensure Wise's highest-value customers are managed with consistency. Commercial Mindset: Move the team beyond troubleshooting to high-stakes value communication, making the Wise product indispensable to the customer’s daily operations. 1. Enterprise Support Operations Industry-leading Operational Excellence: Drive KPIs including First Contact Resolution (FCR), Quality, Speed of Reaction, and SLA adherence across globally distributed teams. Regulatory Governance: Ensure appropriate structures are in place for any regulatory requirements dictated by the partner's market, ensuring adherence before "go-live." 12-Month Strategic Planning: Develop a collaborative resource strategy aligned with Enterprise long-term goals and forecasts, pulling resources into line and managing expectations along the journey. Financial Stewardship: Deeply understand the cost-to-serve and cost-to-scale. You will establish the cost basis necessary to support the broader Enterprise pricing strategy. Resource allocation: Build the hiring and headcount plans for the team, aligned with sales and delivery targets, enabling the team to maintain SLAs in line with growth of the partner portfolio 1. Integration Success & Technical Excellence Incident Management Mastery: Evolve incident management processes from manual environments (Slack) to unified tools (Zendesk) to consistently achieve a strict first response SLA. Proactive Monitoring & Alerting: Set up and oversee dashboards that enable the team to proactively identify incidents (unplanned downtime, traffic drops, error rates) before they impact the partner. Incident Handling & Runbooks: Define clear SOPs and partner incident runbooks for the team to follow when handling incidents; these should enable the team to assess the impact of incidents on partners, tag relevant internal teams to support find a solution, put together post-mortems and follow up on actions to be completed. Tooling & Data Granularity: Unify fragmented workflows (Zendesk, Service Desk, Slack) and utilise data insights to manage future demand through deflection, documentation, and training. Leadership & Relationship Management Global People Leadership: Coach and lead a globally based team of Team Leaders and Specialists across APAC, EMEA, and AMERS. Stakeholder Alignment: Operate independently while knowing when to cut across Operations, Product, WFM, Engineering, and QA to influence and align with stakeholders. Advanced Capacity Management: Collaborate with CS Operations to implement professional Workforce Management (WFM) methodologies, moving away from manual scheduling to ensure consistent delivery. Resilience: Maintain the emotional and operational resilience to return to the ‘drawing board’ repeatedly in the pursuit of delivery excellence. Influence: Negotiate and influence internal and external stakeholders, knowing how to build and manage relationships with senior leaders across Wise and Enterprise Partners. Qualifications Requirements Proven Leadership: Experience leading leaders on a global scale within Customer Success, Technical Support, Account Management. Three-Pronged Expertise: A rare blend of commercial mindset (sales-through-service), operational rigour (SLA/WFM), and technical aptitude (Incident management/APIs). Data Fluency: Deeply comfortable with data; using CRM health signals and technical metrics to guide a team under pressure is second nature. Communication: Outstanding skills to explain complex technical or commercial concepts to both customers and internal leadership. Global Mobility: Prepared to travel for extended periods and adapt to global time zones to support a 24/7 operation. Additional Information For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit _. Keep up to date with life at Wise by following us on and .

This job is with Fitch Group, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Fitch Learning is a leading provider of financial services education to the global financial markets. As we continue to grow, Fitch Learning is seeking an AI Learning Sales Team Leader to lead and scale its AI-focused sales capability within the financial services education industry. This newly created leadership role will drive enterprise revenue growth through AI-enabled learning and SaaS-based education solutions, developed by a highly dynamic AI learning business in which Fitch Learning is a strategic shareholder. This role is ideal for a senior sales leader with experience in enterprise SaaS, AI-driven solutions, and consultative selling, particularly within the context of workforce learning, professional education, or digital transformation in financial services. About the Role Sitting within Fitch Learning, this position combines hands-on sales leadership, deep AI and SaaS fluency, and team management. The successful candidate will play a key role in shaping and executing Fitch Learning’s AI-led learning proposition, built specifically for clients operating in complex financial services environments. The role includes responsibility for managing and developing a team of up to four AI Learning Sales Specialists, while also directly leading strategic, high-value client opportunities. How You’ll Make an Impact AI Learning Sales Leadership • Own and drive AI learning sales performance across enterprise clients in the financial services education market, • Lead complex, high-value sales opportunities for AI-enabled learning platforms and solutions, • Represent Fitch Learning’s AI learning proposition with senior clients and internal stakeholders Strategic Client Ownership • Manage a personal portfolio of strategic AI learning and SaaS opportunities, • Act as senior sales lead on priority enterprise deals, engaging at executive level Team Leadership • Lead, coach, and develop a team of up to four AI Learning Sales Specialists, • Build strong SaaS-style sales discipline, including value-based and consultative selling approaches Senior Stakeholder Partnership • Build trusted relationships with Senior Business Heads, Product, Marketing, and Delivery teams, • Partner with Relationship Managers, who own the client relationship, to shape and win AI-enabled learning deals, • Lead client conversations on AI governance, data privacy, and learning outcomes, positioning the credibility of Fitch-verified content Sales Discipline • Maintain rigorous forecasting, pipeline management, and Salesforce hygiene, • Drive consistent performance against revenue and conversion targets You May Be a Good Fit If • Proven senior B2B sales experience in SaaS, digital, or technology-led solutions, with a personal track record of winning net-new enterprise business, • Strong track record selling enterprise SaaS or platform-based offerings, • Experience leading and developing high-performing sales teams while personally carrying and closing strategic deals, • Excellent consultative and value-based selling skills, • Strong communication, leadership, and stakeholder management capability What Would Make You Stand Out • Experience with AI-enabled, data-driven, or intelligent SaaS platforms, • Exposure to enterprise learning, edtech, professional education, workforce transformation, or L&D solutions, • Understanding of the financial services education sector would be a strong advantage Success Measures • AI learning sales revenue growth and pipeline performance, • Strategic deal conversion and forecast accuracy, • Team productivity, capability development, and sales execution quality Why Choose Fitch • Hybrid Work Environment: 3 days per week in the office and 2 days remote, • A Culture of Learning & Mobility: Dedicated training, leadership development and mentorship programmes designed to ensure that your time at Fitch will be a continuous learning opportunity, • Investing in Your Future: Pension and tuition reimbursement programmes that empower you to achieve your short and long-term goals, • Promoting Health & Wellbeing: Comprehensive benefits that support physical, mental, financial, social, and occupational wellbeing, • Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively, • Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe, • Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community At Fitch Group, the combined power of our global perspectives is what differentiates us. Our global network of colleagues comes together to accomplish things greater than they ever could alone. Every team member is essential to our business and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard and your work will have an impact, regardless of seniority. For more information, please visit our websites: www.fitchratings.com | www.fitchsolutions.com | _ #LI-MH1 #LI-HYBRID

This job is with Beazley, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. General Job Title: Focus Group Leader – International Miscellaneous Medical & Life Sciences Division: Specialty Risks Key Relationships: Brokers, own staff, underwriters, claims, coverholders, external clients and suppliers Job Summary: To direct and manage the International Miscellaneous Medical & Life Sciences teams and products within Healthcare. To deliver and execute the annual business plan, set and direct forecasts. To underwrite an International Miscellaneous Medical & Life Sciences account within the Healthcare team and provide counsel and advice on underwriting and market issues. Provide technical expertise in this business area and maintain and improve market reputation of the Beazley brand. Key Responsibilities: Focus Group Leader: • Responsibility for management of the International Miscellaneous Medical & Life Sciences team including business planning and underwriting, and with responsibility for the International Miscellaneous Medical & Life Sciences products., • Develop and implement business strategies for the teams in agreement with the Head of Healthcare, • Plan, direct, co-ordinate and maintain the team to achieve business objectives and target profitability., • Monitor the portfolio and take corrective measures if necessary to ensure long-term profitability., • Ensure that own and team activities comply with all relevant company, regulatory and legal requirements., • Encourage, motivate and manage direct reports., • Deliver team responsibilities as delegated by the head of Healthcare., • Provide proactive oversight of International Miscellaneous Medical & Life Sciences underwriting and related functions within the Healthcare team., • Active member of the Healthcare management team. Underwriting: • Develop and underwrite a profitable portfolio of International Miscellaneous Medical & Life Sciences business as part of the Healthcare team., • Structure tailor-made solutions by considering the team underwriting parameters and underwriting policy and using underwriting knowledge and experience to win new business and retain existing., • Monitor premiums, costs and claims ratios per contract and take corrective measures if necessary to ensure long term profitability at account level., • Evaluate appropriate risk premium by considering the risk costs, reinsurance cessions, capital exposure as well as the underwriting and general administration costs to ensure profitability, using rating models as applicable., • Monitor peer underwriters in their daily work to ensure profitability as well as efficient and cost effective administration of the International Miscellaneous Medical & Life Sciences account., • Monitor and supervise assistants in their daily work to ensure compliance with underwriting philosophy and policy and consistency within the team and Specialty Risks., • Comply with Beazley’s underwriting control standards for business written through Lloyd’s, Beazley’s subsidiaries or Beazley’s internal MGAs., • Develop a good working relationship with the claims managers on this class of business. Client Management: • Advise, assist and service clients on insurance and risk matters to ensure clients’ satisfaction., • Foster positive relationships with clients to get a mutual understanding of both their and Beazley’s needs., • Maintenance of good business relationships with brokers., • Maintain awareness of overall Beazley product range and take advantages of opportunities to introduce other Beazley products to clients. Team Leadership: As a Beazley Manager, you are expected to: • Provide leadership, direction and support to the team., • Foster a spirit of inclusion, teamwork and unity that reflects Beazley’s overall workplace culture, values and appreciation of the benefits of diversity., • Act as a manager, mentor and coach to direct reports to enable them to fulfil their potential and ensure continuous development of them and their wider team., • Ensure direct reports are supported in contributing to the delivery and achievement of the overall team and business objectives., • Provide effective performance feedback on a regular basis, ensuring employees are recognised and rewarded for their contribution. Conversely, providing timely feedback to address poor performance, taking disciplinary action as appropriate., • Maintain transparent and effective communication through department meetings, one-to-one meetings, email etc., • Encourage knowledge sharing and effective delegation to minimise key person dependencies., • Work with other team managers ensuring team resources overall are effectively utilised and people are appropriately challenged., • Encourage direct reports to think proactively about their careers, signposting development and stretch opportunities for strong performers where possible., • Work with People & Sustainability as appropriate to escalate performance concerns ensuring set objectives are clear and measurable and progress is tracked accordingly. General • Leverage networking opportunities within the business to develop standardised underwriting policy and best practice within Beazley., • Develop best practice and disseminate business and class knowledge within the International Miscellaneous Medical & Life Sciences and Healthcare team., • Work with peers within Healthcare and Specialty Risks to maximise business opportunities and profitability within the department. This will include but not be limited to sharing market information, marketing sources and cross selling opportunities., • Share and gather knowledge within the Beazley Group to ensure dissemination of best practice and maximise business opportunities and profitability within the Group., • Production of presentations and marketing literature as required., • Production of business plans/research documents for the International Miscellaneous Medical & Life Sciences account as required. It is important that within all your interactions both internally and externally you adhere Beazley’s core values – Being Bold, Striving for Better, and Doing the Right Thing – as they contribute to an internal environment of teamwork and promote a positive brand image and experience to our external customers. We also expect Beazley employees to: • Comply with Beazley procedures, policies and regulations including the code of conduct which incorporates the PRA and FCA Conduct., • Undertake training on Beazley policies and procedures as delivered by your line manager, the People & Sustainability or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system., • Display business ethics that uphold the interests of all our customers., • Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs., • Comply with any specific responsibilities necessary for your role as outlined by your line manager, the People & Sustainability or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley’s underwriting control standards, Beazley’s claims control standards, other Beazley standards and customer relationship management., • Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups. Personal Specification: Skills & Abilities: • General commercial and financial knowledge, • Possess underwriting ability, • Accurate and numerate, • Computer skills – good working knowledge of MS Office, advanced Excel skills, • Strong analytical skills with attention to detail, • Able to communicate effectively with others, both verbally and in writing, • Motivational skills, team worker as well as able to work on own initiative, • Ability to manage time, meet deadlines and prioritise, • Good people management skills Knowledge & Experience: • General commercial and financial knowledge, • Extensive experience in insurance industry, • Extensive experience of Miscellaneous Medical & Life Sciences underwriting, • Thorough knowledge of underwriting policy, philosophy and practice, • Advanced knowledge of underwriting processes and systems, • Client service experience Aptitude & Disposition: • Results focused, self-motivated, flexible and enthusiastic, • Professional approach to interact successfully with managers/colleagues/external suppliers, • Team worker as well as able to work on own initiative, • Customer focused, with a strong ethic of service and fairness to the customer

Strive are a UK wide Supply Chain & Logistics management recruiter. Please visitstrive . co . ukfor additional roles across engineering, production, warehouse & transport operations. Head of Engineering Upto £75k + Excellent Benefits Northamptonshire Strive Supply Chain are a leading management recruitment consultancy, specialising in Supply Chain, Production, Planning, Logistics, Transport & Warehouse Operations, please visit our website for further vacancies and information. Our client is a leading FMCG business who are currently recruiting for a Head of Engineering at their facility in Northamptonshire. Reporting into the Site Director, with direct reports, you will have overall responsibility and accountability for the Engineering function across the fully automated operation, which will include people and budgetary management. Key Accountabilities as the Head of Engineering: Overall responsibility for Engineering activities across the business Create and implement best practice engineering vision, strategy, policies, processes and procedures to aid and improve business performance Lead the Engineering team to ensure all operational plans are met Ensure that engineering strategies and processes are in place to meet business objectives and operational needs Provide leadership to departments under control and coach, mentor and develop direct reports and manage a high performing team that delivers continuous improvement, added value and cost reductions Evaluate the challenges faced by the business and take action to mitigate risks and develop opportunities Contribute to overall business strategy and annual budget process Take ownership of the engineering policy, guidelines and any associated documents Initiate and develop creative and innovative engineering processes The Ideal Person for the Head of Engineering role: Proven leadership and management skills with the ability to optimise team performance and development Excellent relationship management skills with the ability to engage, negotiate and manage key stakeholders and suppliers Strong and confident negotiator with the ability to negotiate at all levels Excellent communication, interpersonal and influencing skills Excellent analytical and problem solving abilities Experience of working within an automated distribution centre or manufacturing environment This is a fantastic opportunity we look forward to your application . Strive Supply Chain Limited [& associated businesses] acts as an employment agency on behalf of external employers for the provision of permanent staff. By applying for this vacancy, you accept the T&C's, Privacy Policy and Disclaimers which can be found at strive. co. uk TPBN1_UKTJ