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  • Cleaning & Hygiene Services Manager
    Cleaning & Hygiene Services Manager
    15 days ago
    Full-time
    London

    Fresharoo is looking to hire an experienced, bilingual (English/Spanish) Cleaning & Hygiene Services Manager to oversee multi-site cleaning operations, lead frontline teams, and ensure high standards of hygiene, safety, and service delivery across our locations. This role is ideal for a hands-on leader with strong operational, people-management, and supplier management experience who thrives in fast-paced, multi-site environments and can communicate effectively with diverse teams and stakeholders. Key Responsibilities • Manage cleaning and hygiene operations across multiple locations, ensuring consistent service delivery, operational efficiency, and adherence to agreed standards., • Lead, motivate, and manage supervisors, cleaning teams, and subcontractors, providing clear direction, coaching, and performance feedback., • Set, monitor, and report on KPIs and SLAs, implementing corrective actions to maintain service quality and contractual compliance., • Ensure full compliance with health & safety, COSHH, and regulatory requirements, including risk assessments, incident reporting, and staff training., • Oversee procurement of cleaning materials, equipment, and outsourced services, ensuring cost-effectiveness, quality, and compliance with safety standards., • Manage supplier relationships and contracts, negotiating terms, monitoring service delivery, and driving continuous improvement., • Conduct regular site inspections, audits, and performance reviews, identifying risks and implementing improvement plans., • Control operational budgets, track spend, identify efficiencies, and deliver services within agreed financial targets., • Drive service improvements and operational excellence through best practices and process optimisation., • Communicate effectively with clients, internal stakeholders, and frontline teams to maintain strong working relationships. Skills & Experience • Proven experience in cleaning, hygiene, or facilities services management, ideally across multiple sites or contracts., • Demonstrated experience managing and leading teams, including supervisors and frontline staff., • Bilingual English/Spanish with the ability to communicate effectively with diverse teams and stakeholders., • Strong knowledge of health & safety legislation, COSHH, and compliance standards., • Experience managing suppliers, service contracts, and operational budgets., • Excellent organisational, planning, and time-management skills., • Strong written and verbal communication skills.

    Easy apply
  • Coffee shop Manager
    Coffee shop Manager
    23 days ago
    £45000 yearly
    Full-time
    London

    At Honest Greens, we believe real food — and real coffee — should be for everyone. Born in Barcelona in 2017, we’re a fast-casual lifestyle brand redefining healthy eating with fresh, seasonal, and sustainable ingredients. Now expanding across Europe, we’re bringing our Eat Real philosophy to London — and we need a Coffee Manager to champion our coffee culture. Your mission: You’ll own everything coffee — from quality, consistency, and training, to supplier relationships and innovation. You’ll lead and coach baristas across our sites, ensure every cup meets Honest Greens’ high standards, and help shape how our guests experience coffee every day. What you’ll do: • Lead and develop barista teams across multiple locations, • Ensure coffee quality, calibration, and consistency, • Oversee Eversys machine maintenance, setup, and training, • Manage supplier relationships and product development, • Create and deliver training for baristas and FOH teams, • Drive coffee performance, innovation, and sustainability initiatives What you’ll get: • Up to £45k per year, • Free staff meals & daily coffee, • 50% team discount across all Honest Greens locations, • Career growth — from Coffee Manager → Beverage / Operations Leadership, • Regular team events and development programs, • Work with premium coffee, top equipment, and a real purpose What we’re looking for: • Strong background in coffee operations, training, and leadership, • Skilled in espresso calibration, milk texturing, and drink presentation, • Confident working with Eversys machines, • Excellent communicator and team motivator, • Full-time availability (45 hrs/week), • Passionate about real food, great coffee, and sustainability

    No experience
    Easy apply
  • Sales Representative
    Sales Representative
    1 month ago
    £25000–£30000 yearly
    Full-time
    London

    Start Date: Immediate Starts Available Earning Potential: Unlimited – Uncapped Commission Structure Are you looking for a fresh start or a new career path with no experience required? Ready to learn, grow, and earn what you deserve? We want to hear from YOU! 🚀 About the Role: We're on the lookout for ambitious, outgoing, and self-motivated individuals to join our dynamic Sales & Customer Service team. This is a fantastic opportunity for anyone eager to kick-start a career in sales, customer relations, or business development — no previous experience needed! 💼 What You’ll Be Doing: Representing clients and brands with professionalism and enthusiasm Engaging with customers to understand their needs and provide tailored solutions Delivering exceptional customer service and building long-lasting relationships Participating in our structured Business Development Program Traveling for events, client meetings, or campaign launches 🌱 What We Offer: Unlimited earning potential with uncapped opportunities! Comprehensive training and coaching from industry experts A supportive team environment focused on personal and professional growth Fast-track progression opportunities into leadership and management roles Fun, social team culture with regular networking events and team outings Opportunities to travel nationally and internationally ✅ What We’re Looking For: A positive, can-do attitude and great communication skills A passion for people and delivering outstanding service Willingness to learn and a strong work ethic No previous experience? No problem! We provide all the training you need This is more than just a job — it’s a career opportunity with no limits.

    Immediate start!
    No experience
    Easy apply
  • Principal – London Academy of Dravidian Arts (LADA)
    Principal – London Academy of Dravidian Arts (LADA)
    1 month ago
    £34000 yearly
    Full-time
    London

    About the Role The Malayalee Association of the UK (MAUK) invites applications for a passionate, experienced and forward-thinking Principal to lead the London Academy of Dravidian Arts (LADA) — a specialist weekend performing arts academy dedicated to preserving, teaching and promoting the rich heritage of Dravidian classical and contemporary art forms including dance, music, drama and martial arts. Although LADA operates primarily on weekends the Principal role is a full-time leadership post (37.5 hours) responsible for year-round artistic direction, academy management, project delivery, performance planning, staff development, safeguarding, administration and community engagement. This is a rare opportunity to shape a growing arts academy with deep cultural roots and an ambitious vision for the future. Leadership and Operations • Oversee the day-to-day running of the academy including weekend and evening activities, • Ensure classes, rehearsals, assessments and events are delivered smoothly, • Lead on safeguarding, health and safety and quality standards, • Support teachers with timetables, resources and classroom needs, • Monitor teaching quality and support staff to maintain high standards, • Coordinate assessments, exams and student progress reviews, • Help improve and update lesson plans and activity programmes, • Build strong relationships with students, parents, teachers and volunteers, • Represent the academy at internal events, showcases and community programmes, • Promote a positive and inclusive learning environment, • Manage scheduling, staffing, budgets and resource allocation, • Lead on event planning including performances, festivals and presentations, • Prepare reports, development plans and updates for MAUK leadership, • Help shape the long-term vision for the academy, • Identify opportunities to expand classes, partnerships and student numbers, • Experience in arts education or arts organisation management, • Strong leadership, organisation and communication skills, • A good understanding of South Asian or Dravidian performing arts, • Ability to build positive relationships and lead a diverse team, • Confidence working in a fast-paced weekend-focused environment, • Relevant degree or equivalent qualification in arts, education, management or a related discipline, • Knowledge of school or academy administration, • Understanding of health and safety responsibilities within an educational setting, • Experience coordinating performances or cultural events, • Background as a performer or instructor in music, dance, drama or martial arts, • Experience improving programmes or developing new classes

    Easy apply
  • Sales Assistant
    Sales Assistant
    2 months ago
    £25000–£30000 yearly
    Full-time
    London

    Start Date: Immediate Starts Available Earning Potential: Unlimited – Uncapped Commission Structure Are you looking for a fresh start or a new career path with no experience required? Ready to learn, grow, and earn what you deserve? We want to hear from YOU! 🚀 About the Role: We're on the lookout for ambitious, outgoing, and self-motivated individuals to join our dynamic Sales & Customer Service team. This is a fantastic opportunity for anyone eager to kick-start a career in sales, customer relations, or business development — no previous experience needed! 💼 What You’ll Be Doing: Representing clients and brands with professionalism and enthusiasm Engaging with customers to understand their needs and provide tailored solutions Delivering exceptional customer service and building long-lasting relationships Participating in our structured Business Development Program Traveling for events, client meetings, or campaign launches 🌱 What We Offer: Unlimited earning potential with uncapped opportunities! Comprehensive training and coaching from industry experts A supportive team environment focused on personal and professional growth Fast-track progression opportunities into leadership and management roles Fun, social team culture with regular networking events and team outings Opportunities to travel nationally and internationally ✅ What We’re Looking For: A positive, can-do attitude and great communication skills A passion for people and delivering outstanding service Willingness to learn and a strong work ethic No previous experience? No problem! We provide all the training you need This is more than just a job — it’s a career opportunity with no limits.

    Immediate start!
    No experience
    Easy apply
  • Credit Controller
    Credit Controller
    2 months ago
    £38000–£42000 yearly
    Full-time
    Brentford

    Job Specification: Senior Credit Control Officer Reports to: [Head of Finance] Team: Financial Solutions / Arrears Management Location: Brentford or Harlow People responsibility: Initially none, but expected to take on leadership responsibilities as the function scales. Role Purpose The Senior Credit Control Officer is responsible for the end-to-end management of arrears, repayment solutions, and debt recovery activities across the Credit Union. The role ensures that members in financial difficulty are treated fairly and ethically while protecting the organisation’s financial position, minimising loan losses, and ensuring compliance with regulatory expectations. This is a senior, analytical, and member-focused role requiring strong judgement, excellent communication skills, and the ability to balance commercial, regulatory, and ethical considerations. Key Responsibilities 1. Arrears Management & Member Engagement • Monitor the loan book daily/weekly to identify emerging arrears and potential high-risk accounts., • Contact members in arrears via phone, email, SMS and written communication to understand circumstances, provide support, and agree appropriate repayment solutions., • Conduct affordability assessments (aligned with FCA and industry standards) to determine realistic repayment plans, forbearance, or restructuring options., • Manage sensitive conversations with members in financial difficulty in a compassionate, ethical, and solutions-oriented manner., • Oversee the process for rescheduled or re-written loans, ensuring consistent application of internal policies. 2. Credit Control Strategy, Policy & Process • Develop, update and embed Credit Control policies, procedures, and workflows in line with regulatory expectations, internal risk appetite, and best practice., • Identify control gaps, improve processes, and introduce new tools and technologies to enhance arrears collection efficiency and member experience., • Ensure all member-facing teams understand basic credit control processes and can provide accurate information to members. 3. External Debt Collection Oversight • Determine when accounts should transition from internal arrears management to external debt collection, based on risk appetite, cost/benefit analysis, and member circumstances., • Act as the primary liaison with third-party Debt Collection Agencies (DCAs), monitoring:, • performance KPIs,, • recovery rates,, • compliance with ethical and regulatory standards,, • value for money., • Review DCA performance data and recommend continuation, escalation, or termination of mandates. 4. Financial Analysis & Loan Loss Provisions • Analyse arrears trends, delinquency migrations, roll rates, and recovery patterns to identify emerging risks., • Provide monthly reporting for management and the Board on arrears, collections performance, and expected credit losses (ECL)., • Work closely with Finance to:, • calculate and validate loan loss provisions,, • understand the impact of write-offs on P&L,, • forecast impairment and recovery levels., • Contribute to stress testing, scenario analysis, and forward-looking risk assessments. 5. Data & Reporting • Maintain accurate and detailed member account notes, arrears records, and repayment agreements., • Produce high-quality management information, including:, • arrears by ageing category,, • new delinquencies vs cures,, • repayment plan performance,, • DCA outcomes,, • provisions and write-offs,, • Consumer Duty-aligned outcomes analysis., • Support quarterly and annual reporting requirements, including materials for the Board, auditors, and potential investors. 6. Risk, Compliance & Conduct • Maintain up-to-date knowledge of regulatory expectations relating to credit control, Consumer Duty, forbearance, fair treatment of customers, and debt collection., • Ensure all arrears and collections activity remains compliant with FCA Handbook, CONC, and internal policies., • Handle member complaints relating to arrears or collections promptly, fairly, and in line with internal complaints procedures., • Demonstrate high standards of integrity, professionalism, and ethical judgement in all member interactions. 7. Team & Leadership (as the function grows) • Support the training, coaching, and development of junior team members., • Help design team structure, performance metrics, and workflow standards for a growing arrears management function., • Provide cover for the Head of Finance or Risk & Compliance Manager as needed on credit-related matters. Person Specification Essential Skills & Experience • Significant experience in credit control, arrears management, or collections within a financial services organisation (bank, credit union, building society, or FCA-regulated lender)., • Strong understanding of ethical and responsible lending practices., • Experience conducting affordability assessments and agreeing repayment solutions., • Strong analytical capability, with the ability to interpret financial and member data to drive decisions., • Excellent communication and negotiation skills, including the ability to manage sensitive conversations., • High proficiency in Excel and core Microsoft applications., • Experience managing relationships with external service providers or debt collectors., • Proven ability to balance commercial objectives with fair customer outcomes. Desirable • Experience working within a credit union or similar mutual financial institution., • Understanding of IFRS 9 impairment principles (or willingness to learn)., • Experience building or improving credit control processes or systems., • Experience in team leadership or mentoring. Qualifications Essential • A finance-related qualification or equivalent relevant industry experience. Desirable • Additional credit management, financial analysis, or regulatory qualifications (e.g., CICM, CeMAP, or similar). Conduct Rules (FCA) You must: • Act with integrity., • Act with due skill, care and diligence., • Be open and cooperative with the FCA, PRA, and other regulators. Values & Behaviours • Ethical, member-focused and compassionate., • Highly organised and reliable., • Analytical and commercially aware., • Calm under pressure, able to manage complex or sensitive cases., • Collaborative team player who contributes to a strong risk culture.

    Immediate start!
    Easy apply