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Quality Manager / Compliance and Practice Improvement Lead (Learning Disability Services) Be the positive force that lifts quality, inspires confidence, and shapes outstanding support. PLUS is looking for a Quality Manager / Compliance and Practice Improvement Lead who brings both heart and high standards to the role. Someone who can coach, develop and empower teams while also holding the line on safety, rights and regulatory excellence. This is not a “clipboard and checklist” role. This is a hands-on, relationship-centred and impact-driven position where every service is better after your visit. As a Quality Manager / Compliance and Practice Improvement Lead, if you believe quality improves through people, culture and capability, and not paperwork, then we want to meet you. If you’ve also worked in the following roles, we’d also like to hear from you: Social Care Quality Manager, Quality Assurance Manager, Care Quality Manager, Governance Manager, Compliance Manager, Safeguarding and Quality Manager, Quality Improvement Lead, Practice Development Lead, Quality Lead Social Care, CQC Compliance Lead, Safeguarding Lead SALARY: £60,000 to £64,000 per annum + Benefits LOCATION: London (SE13) with regular travel to sites in Lewisham, Southwark, Greenwich, Sutton and Croydon JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Friday, with flexibility for occasional evenings / weekends to meet service needs ABOUT THE ROLE As our Quality Manager / Compliance and Practice Improvement Lead you will: • Coach, mentor and inspire: Work alongside teams, modelling great practice and helping staff understand not just what “good” looks like, but how to deliver it confidently, • Drive lasting improvement: Carry out high-quality audits, root cause analysis, and investigations, ensuring actions lead to real, visible improvements in people’s lives. Develop, review, and maintain policies and standard operating procedures (SOPs), • Champion rights, independence and personalised support: Make sure the people we support experience dignity, choice and inclusion every day, • Hold high standards with warmth and respect: You’ll support and challenge in equal measure, promoting a culture where quality and safety are everyone’s responsibility, • Shape PLUS as a learning organisation: Use insight, data and evidence to help us grow, reflect and continually improve ABOUT US We are a values-driven charity supporting adults with learning disabilities to live fulfilling and independent lives within their communities. Services include supported living, residential care and outreach support, providing personalised, person-centred assistance tailored to each individual’s needs and goals. We are committed to promoting dignity, choice, inclusion and wellbeing, while helping people develop skills, confidence and greater independence. Our work is guided by strong principles and a focus on delivering high-quality, continuously improving support. WHAT WE’RE LOOKING FOR We’re looking for a Quality Manager / Compliance and Practice Improvement Lead who is: • Experienced in learning disability and/or autism services, • Skilled in coaching, mentoring and capability-building, • Confident in CQC regulation, safeguarding, MCA/DoLS and quality frameworks, • Good Understanding of relevant legislation, standards, and industry best practices., • Able to conduct audits and investigations to a high standard and produce reports and reporting for the senior management team., • Values-driven, rights-focused and compassionate, • Strong on data, insight and practical problem-solving, • A relationship-builder who is supportive and firm when needed, • Able to travel to services regularly DESIRABLE • Experience with digital care systems (Nourish, Camascope) is an advantage BENEFITS When you join PLUS, you become part of a values-driven organisation that invests in its people. We offer: Meaningful Impact • A role where you directly improve the quality of life, rights and independence of people we support, • The chance to shape services, culture and practice across the organisation, • Ongoing coaching, mentoring and CPD opportunities, • Access to internal training through the PLUS Academy, • Support to complete relevant professional qualifications (e.g., Level 5+), • Competitive salary of £60,000 - £64,000 based on experience and qualifications, • Pension scheme, • 27 days annual leave plus bank holidays, • Enhanced sick pay, • Family-friendly policies, • A supportive CEO and leadership team who value transparency, learning and improvement, • A culture built on rights, choice, independence and inclusion, • A team environment where your voice is heard and your expertise is valued, • A genuine seat at the table where you can help shape the future of an organisation This role requires an Enhanced DBS (Adults) and Satisfactory References NO AGENCIES PLEASE HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. JOB REF: AWDO-P14494 This job is being advertised by AWD online on behalf of PLUS AWD-IN-SPJ

Imperial Recruitment Group is delighted to announce that we are working on an exclusive and retained basis to appoint a Business Development Manager (Lifting Industry) on a permanent basis for a global leading organisation called William Hackett. Job Title: Business Development Manager (Lifting Industry) Location: Anywhere South UK (Birmingham down) Package: Competitive basic + package Employment Opportunity: Permanent Overview of the role: This job requires an experienced strategic sales and customer management professional. The job holder shall be responsible for the development and sales of the Company’s product offering in the southern region of the UK. Expected to contribute to the development and implementation of the Company’s strategic business model for product sales and marketing planning and delivery activities. The job holder must have a proven track record of developing business by gaining end user products approval that is delivered through a distribution network of stockists. To deliver the resultant Company’s sales budget requirements through the continual development of customer, supplier and stakeholder relationships. Expected to be able to analyse product and manufacturing benefits to create, present and execute sales and contact strategies in complex customer scenarios to win incremental new business and thereby establish a market presence. To be a role model in sales disciplines and conduct to the rest of the organisation; and to mentor, coach and support subordinate area sales managers and other personnel. Key Responsibilities are but not limited to: • To work in accordance with the Company’s policies and procedures, including assessment and understanding of risk, the implementation of safe systems of work, environmental management, quality assurance and other operating procedures where appropriate, • To work autonomously and as part of a team in a safe, responsible, productive and collaborative way, and to generally act in a manner that is in the best interest of the Company, • Assist the Sales Directors with the development and implementation of the company’s Go To Market (sales and marketing plans, including market / product research, business strategies and campaign / project activities)., • To create, document, deploy and execute the corporate sales strategies effectively, providing feedback on the efficiency and effectiveness of the strategies employed by the Company, • Develop a detailed understanding of customers’ business at all levels to position the Company’s products and service offerings most effectively and delivering revenues that exceed budget., • Develop and leverage relationships with customers at all levels to positively influence business for the benefit of Company, • Maintain high professional standards including: target account and resource planning; partnership planning with key customers / distributors on joint objectives and bids; sales analysis and reporting (spreadsheet and database) with insightful content, generate and act upon customer feedback and follow-up correspondence proactively and diligence, • Profitable commercial terms: to win incremental business based on agreed commercial terms, • Provide technical support in relation to the Company’s product portfolio and contribute ideas for new product development., • Provide guidance and instruction where necessary to any of the Company’s employees on product sales, service offerings and customer expectations, • Attend, and if required chair, planning and progress review meetings, and attend exhibitions, workshops and other industry stakeholder meetings as required, • Maintain high levels of communication with colleagues and the Company’s external stakeholders, • To proactively contribute ideas that progress the Company’s business goals, • Undertake specific projects as directed and take responsibility for delivery of such tasks, • Attend any training or re-fresher training to enable duties to be performed safely and effectively, and to ensure comprehensive awareness of product knowledge and the Company’s policies and procedures. To be considered for this fantastic opportunity you will have: • Industry and vocational knowledge – possessing and maintaining an awareness of lifting equipment / product technology, the Company’s product portfolio and service capability, competitor offerings and trading circumstances, compliance matters and stakeholder interests, • A good level of intellect and general educational standard (numerate and literate), • Sales skills – capable of influencing decision-making, account management, qualifying business, closing transactions, and establishing harmonious relationships with customers, colleagues and other stakeholders based upon trust, faith and confidence., • Management skills – ability and willingness to make decisions, instruct, guide and motivate subordinate personnel,, • Computer literacy with knowledge of software programmes used by the Company including Microsoft Office, Sage 200 and for relationship management, • Communication skills – good written, verbal, presentation and negotiation skills to gain commitment, • Core skills – conscientious worker, focussed on performance and results, good team player, organised / structured, enthusiastic, determined, honest and trustworthy For more information on this fantastic opportunity please contact Adam Pearson at Imperial Recruitment Group. Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.

The post holders will operate as part of a team within the General NEET Team working closely with a team of engagement professionals. They will offer one to one support to young people to find, return to or retain employment. The role will involve undertaking weekly home visits and meeting young people in the community plus engaging with employers and employment agencies to keep people in employment as well as securing employment opportunities.Daily Duties • Maintain a caseload of clients offering one to one support to help clients find, remain, or retain employment., • Provide one to one advice & guidance where an initial assessment and an action plan identifying clients aspirations and barriers are identified., • Coach and mentor clients and offer a range of employment support interventions that will support them to find, remain or return to work. This would involve developing CVs, supporting with job search and interviews., • Work closely with local employment support agencies such as the job centre, recruitment consultancies, training, and work placement providers to offer suitable opportunities., • Work closely with employers to support clients to remain in their jobs by negotiating reasonable adjustments at the workplace., • Provide 1-2-1 support to clients to enable them to return to work after absence or other reasons., • Work closely with local employment law professionals and trade unions to offer clients and their employers with information about their employment rights and responsibilities., • Identify and maintain good working relationship with employers and prospective partners, • Identify and maintain good working relationship with employers and prospective partners., • Work closely with local agencies to identify appropriate job vacancies., • Advocate on behalf of the client with prospective employers, aiming to identify work solutions that will overcome or minimise difficulties within the workplace., • Signpost the client, where necessary, to other agencies who will be able to provide advice on benefits or support that the client may be entitled to, • Where appropriate, work with other agencies the client is already being supported by, to deliver a more effective support service.

We're looking for a proactive and solutions-focused People Adviser to join a collaborative People & OD team. This is a great opportunity for someone who enjoys variety, partnership working, and making a real impact across the employee lifecycle. The role is interim for 3 months. What you'll be doing • Provide generalist HR support to managers and staff, offering clear, practical advice on a range of people matters., • Manage and coach on employee relations cases, aiming for early and informal resolutions wherever possible., • Maintain accurate people data and produce timely workforce reports and insights., • Support organisational development initiatives, including training sessions and culture-enhancing projects., • Contribute to change programmes, policy development, and continuous improvement work., • Build strong relationships across your business areas to understand needs and shape people solutions., • Solid generalist HR experience, including ER casework., • Strong communication and relationship-building skills., • Confident in analysing people data and turning insight into action. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Training Operations Coordinator Location: Hybrid working: 4 days in our Chiswick office and 1 day from home Salary: £32,000 - £35,000 Join The Coaching Academy as a Training Operations Coordinator The Coaching Academy is the UK’s leading coach training provider, with over 100,000 people trained worldwide over the past 26 years. Founded in 1999 as the first UK-based coaching school, we have built a strong reputation for delivering world-class coach training and personal development programmes. We are a forward-thinking, fast-paced organisation led by an inspirational leadership team. Our culture is collaborative, supportive and people-focused. Everyone is encouraged to contribute ideas, take ownership of their work and develop their skills and career. You will be based in our modern Chiswick offices, just moments from the vibrant high street, working as part of a friendly and collaborative team. About the Role We are seeking a highly organised and detail-oriented Training Operations Coordinator to take operational ownership of our training programmes and course delivery. We deliver structured online training programmes, with some in-person sessions, and this role is focused on ensuring every training programme is set up accurately, delivered efficiently and supported with excellent communication and service. You will work closely with trainers, students and internal teams, building positive working relationships and providing a responsive, friendly and solutions-focused service. This role requires someone who enjoys structured, desk-based work, thrives on organisation and takes pride in creating smooth experiences for stakeholders and customers through strong processes and attention to detail. The position sits at the heart of our training operations, combining careful planning, strong coordination and consistent operational control with a warm, professional approach to stakeholder support. Key Responsibilities • Setting up all our online training events and workshops using our internal systems, • Sending joining instructions and course communications to students, • Coordinating schedules with trainers and the wider team, • Build strong, professional relationships with trainers and maintain clear, proactive communication, • Provide responsive, friendly and solution-focused customer service, • Supporting the smooth day-to-day delivery of our training programmes, • Managing student and delegate enquiries via email and telephone, • Maintaining accurate student and course records, • Providing administrative support to ensure a professional experience for prospects, students and our graduates We are looking for someone who has: • Experience working in a process-driven administrative, coordination or operations role, • Strong customer service experience, providing professional and friendly support to internal and external stakeholders, • Experience using Zoom or similar platform for scheduling and managing volume events/meetings, • Experience building trusted working relationships with trainers, colleagues or clients, • Strong systems experience, comfortable working across CRM platforms, scheduling tools or databases, • Experience managing detailed processes with a high level of accuracy, • Experience producing reports and using data to improve service delivery This role will suit someone who is: • Process-driven and detail-focused, • Highly organised and comfortable managing multiple concurrent programmes, • Warm, professional and relationship-oriented, • Proactive and solutions-focused, • Calm under pressure and deadline-driven, • Confident working with systems and structured workflows, • Comfortable working independently while contributing positively to a small team, • Salary: £32-35k, • Full-time: 37.5 hours, Monday to Friday 9.00am to 5.30pm, • Hybrid working: 4 days in our Chiswick office and 1 day from home, • Holiday: 20 days holiday plus public holidays, • Company pension scheme, • Employee Assistance Programme To Apply If you feel you are a suitable candidate and would like to work for The Coaching Academy, please don’t hesitate to apply.

Do you have experience leading complex business change projects from idea to go-live? Can you build effective delivery focused relationships with commissioners and stakeholders to drive successful implementation delivery? Then consider the role of Senior Project Manager at Reed in Partnership! Please note the successful candidate will be based & able to work remotely in England but required to travel as necessary to meet business needs and support effective project delivery. What is the role about? The Senior Project Manager leads the end-to-end delivery of complex business change and new service implementation projects across the organisation. As the Senior Project Manager, you will be the central point of contact for all implementation activity— leading multiple workstreams, subject matter experts, and commissioners to ensure new contracts launch successfully and perform from day one. You’ll shape project scope and service design, build detailed integrated plans, manage risks and dependencies, and guide teams through pre-implementation, mobilisation, and transition into live service. Alongside leading projects, you’ll play a key role in strengthening project management capability across the business by championing best practice, supporting the project community, and fostering positive collaborative ways of working. Just some of your day-to-day responsibilities will include: • Create, maintain and update project plans/schedules and other quality documentation in line with agree methodologies and best practices e.g. implementation plans, RAAID documents., • Ensure projects align with commissioning strategies, statutory responsibilities, and regulatory requirements., • Build a relationship of trust and credibility with commissioners in managing scope, priorities, phasing, and affordability to enable realistic delivery., • Function as the primary implementation interface between Reed in Partnership and commissioners, ensuring commissioning intentions are translated into deliverable outcomes., • Responsible for understanding, managing and communicating recommendations to complex stakeholder groups, balancing priorities., • Own meetings with project workstream stakeholders and hold them to account for progress against their plans and actions., • Identify capture and respond to emerging risks and potential roadblocks to ensure successful, on time go-live of projects., • Adopt appropriate project management methods, practices, tools and report against project deliverables and budgets., • Manage objectives and redeploy people and resources as priorities change., • Coach and lead teams in line with organisation methodologies and industry best practices., • Facilitate the definition of project scope/requirements, defining goals and deliverables by working closely with key workstreams and stakeholders., • Prepare and present project status reports, impact assessments, recommendation papers etc., • Share, train and embed project management best practices e.g.: Waterfall and Agile, • Take the lead in practice events and foster a community of collaboration in developing the Project governance capability and expertise with direct and wider team/professionals. What’s in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: • 25 days annual leave (pro-rata for part time) plus statutory bank holidays, • Reed Pension Scheme, • Award Winning Management & Leadership training, • Professional & Personal Development Funds, • Bi-annual pay reviews, • Much more that can be found on our website, • With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction. At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values – we are fair open and honest; we take ownership, and we work together. To be successful in this role, we are looking for someone with: Essential Criteria: • Experience managing large complex business change/ transformation projects., • Demonstrable expertise in leading in client facing, commissioner engagement, commercial negotiations and financial management practices., • In depth knowledge and experience of establishing project governance and quality practices/standards., • In depth expertise of planning complex projects and planning software (e.g.: MS Project, Primavera, Asana, Project Libre etc…)., • Certification and accreditation from industry standard professional body in project management, (APM, PRINCE2 practitioner, PMI…)., • Strong leadership, negotiating and influencing skills., • Extensive experience operating in both direct line management and matrix mgmt. environment with Snr Mgmt. and leadership stakeholders., • Exceptional organisational skills., • Excellent written, verbal and presentation skills., • Intermediate to advanced knowledge of Excel; and intermediate knowledge of other MS Office software. Desirable Criteria: • Experienced customer and business service focus and attention to detail, with demonstrable experience in business engagement and stakeholder management, TOM, Service design., • Change Management Practitioner / Prosci practitioner., • Experience of using and understanding Jira and confluence and Agile reporting., • Understanding of public sector programmes, UK Welfare to Work Sector and/or Preventative Health agenda.

Regional Managing Surveyor – South The Role We are supporting a rapidly expanding national surveying business that’s looking to add a Regional Managing Surveyor to their leadership team. This is a rare opportunity to combine hands-on surveying expertise with people leadership, helping to mentor and inspire a growing team of surveyors while maintaining the highest standards of quality and service. If you thrive on balancing technical surveying work with coaching others, and want to be part of a forward-thinking business that puts its people and customers first, this could be the perfect move. 🚀 Key Responsibilities: • Lead, coach, and mentor a regional team of surveyors to hit targets around service, quality, and client satisfaction, • Support new starters and less experienced surveyors with hands-on development and guidance, • Conduct regular team briefings, CPD events, and catch-ups to keep surveyors engaged and connected, • Collaborate closely with central operations, bookings, and audit teams to ensure smooth service delivery, • Provide feedback and contribute to continuous improvements in processes, technology, and survey standards, • Undertake residential surveys and valuations to stay sharp and lead by example, • Represent the business as a brand ambassador, maintaining strong relationships with clients and stakeholders 🌟 Required Skills and Experience: • Extensive knowledge and technical expertise across residential surveying, • RICS membership (MRICS/FRICS/AssocRICS) and VRS registered, • Strong people leadership skills with proven ability to inspire, mentor, and develop others, • Excellent relationship-building and communication skills, both with clients and colleagues, • A pragmatic problem solver with strong organisational skills and a track record of meeting deadlines, • Customer-focused mindset with experience delivering outstanding service, • Eligible to work in the UK and able to complete pre-employment screening ✨ Desirable: • Familiarity with iPad-based surveying tools and apps, • Strong presentation skills and confidence leading group sessions 📦 The Package: • £60,000 - £75,000 basic salary, • Hybrid role with regional travel and flexibility, • Professional development opportunities including CPD and career progression, • Supportive, collaborative culture that values both technical expertise and people leadership

HR Business Partner, 12 month Fixed Term Contract, to £45,000-£55,000 World renowned Arts and Cultural organisation with several venues in London is looking for a confident HR Business Partner for a 12 month fixed term contract. This role can be based out of any one of their venues with a presence in the others on a regular basis too. This is a great opportunity to play a key role in one of the country’s leading cultural organisations with a collaborative working culture. You will be part of a busy HR team and your responsibilities will include: • Role model organisational values of Collaboration, Excellence, Inclusion and Innovation, • Attend occasional staff meetings, training sessions and other events which may take place outside normal working hours, • Be a people champion, promoting a cohesive message across the venues, • Build and maintain relationships, • Assist the design and delivery of the People strategy, • Create, develop and deliver processes, initiatives and projects to achieve objectives, • Support, coach and give advice to managers, • Conduct investigations, grievance, disciplinary and complaints procedures, • Focus on the employee experience and feedback, • Find and develop talent, • Collaborate and work across departments and contribute to cross-departmental project steering groups, • Create and maintain documentation and reports, • Use insights, data and metrics to support decisions, • Work with the Director of People & Inclusion, • Partner with departments to support their needs, address risks and enable their development, • Facilitate resolving workplace concerns and conflict, • Deliver the departmental strategy in line with the organisational mission and vision, • Use your knowledge of employment law and policies and procedures to make appropriate and fair recommendations, • Ensure the fair and equitable treatment of all colleagues, • Resolve investigation, grievance, disciplinary and complaints, • Design and deliver programme and process improvements using automation, • Contribute to the development of a positive candidate and colleague experience, • Delivering a transparent and inclusive recruitment and onboarding process, • Design and deliver engagement initiatives and communications, as well as interactive learning solutions, • Enhance and manage the leaver process and develop actions for retention, • Take an active role in enhancing work experience and creative and cultural careers activity, • Contribute to public body audits and payroll activity You will ideally have: • Level 5 CIPD qualification or equal experience, • Ability to create reports and present information in a clear way, • Ability to prioritise tasks and manage time effectively, • Able to demonstrate an open mindset and deep curiosity about others, listen without judgment, and seek with empathy to understand those around them, • Cultural intelligence & emotional intelligence with commitment to social inclusion, • Effective client management/relationship management skills, • Experience of working with people from a variety of different backgrounds, • Experience of managing projects; including planning, scheduling, delivery and evaluation, • Experience using HR information systems e.g. ADP or People XD, Applicant Tracking Systems (ATS) with ability to track, analyse and maintain data, • Experience advising on people management matters, conducting investigations, grievance and disciplinary procedures, • Microsoft Office (Outlook, Word, Excel, PowerPoint), • Knowledge and application of employment law and best practice, including an awareness of diversity and inclusion law, • Experience working with Trade Unions, • Experience of working with budgets and controlling expenditure, • Interest in the Arts and Culture sector If you have the skills and experience detailed above, please apply now. Due to the large number of applications that we receive, only shortlisted applicants will be contacted. Val Wade Recruitment are actively looking for applicants from underrepresented communities, and pride ourselves as an equal opportunities’ employer and agency.

Title: Events Operations Executive Location: Westminster Hours: 36.25 hours per week Salary: £38,220 per annum The Institution of Civil Engineers (ICE) is an international membership organisation that promotes and advances civil engineering around the world. ICE is a qualifying body, a centre for the exchange of specialist knowledge, and a provider of resources to encourage innovation and excellence in the profession worldwide. The headquarters for ICE are based in One Great George Street which doubles as an award-winning central London conference centre, event, and wedding venue. About the Role: As Events Operations Executive, you will manage the operational requirements for all events including but not limited to seminars, lectures, conferences, and dinners both online, in person and hybrid. This will include ensuring that each event comes in on budget and to the high standard that is expected of ICE events. You will be responsible for managing attendee interface to ensure satisfaction throughout the event with the aim to keep feedback satisfaction results at their highest level. Key Responsibilities: • Manage relationship with venue and any event suppliers to ensure that all event requirements and logistics are in place., • Communicate with authors, speakers regarding presentations and audio-visual requirements where necessary to ensure the smooth running of events., • Create running order for speakers, chairperson, and staff to ensure they are briefed on timings and structure of event., • Running speaker rehearsals whether online or in person to ensure speakers are fully briefed and comfortable with all equipment at the venue/on the platform., • Attend events and manage the staff team on the day as required., • Manage operational budgets for events and ensure any revenue and costs are recorded, • Maintain the core events calendar for the coming year, ensuring venue bookings are in place and confirmed where appropriate., • Answering delegate queries promptly to ensure a high standard of customer service., • Ensure online registration is set up correctly to maintain a user-friendly system for delegates., • Create feedback forms to obtain useful feedback to assist in improving standard of events produced., • Train, mentor, and coach members of the team to ensure that operations procedures and event delivery are of a sufficient professional standard across all events., • Deputise for Events Operations Manager as and when required. About You: • You will have a passion for events management and have a thorough understanding of current events and delegate registration processes for both online and physical events. You will also possess excellent customer service and communication skills, good attention to detail, and be adept at handling high pressure situations. Strong organisational and negotiation skills as well as an eagerness to improve output and processes where possible will enable you to excel in this role. The successful candidate will be educated to degree level or equivalent events experience. ICE Group Benefits: • 25 days annual leave plus Bank Holidays, • Shutdown over Christmas period, • Annual £100 allowance towards your well-being, • Discounted hot food from on-site Café bar., • Up to eight per cent of salary contributed to a personal pension scheme., • 24-hour employee support line, • Death in service benefit equivalent to four year’s salary, • Interest free season ticket loan, • Cycle to work scheme., • Big Gym membership savings with the Gymflex scheme, • Your Rewards discount scheme ICE Group is an equal opportunities employer and are committed to ensuring an inclusive recruitment process. We welcome applications from disabled candidates and will provide reasonable adjustments throughout the recruitment process. If you need support or an alternative format, please contact us at General Data Protection Regulations (GDPR) 2018 The data collected via this application process will only be used by the ICE Group for the purpose of recruitment and for the performance of an employment contract if a job offer is made. This data will not be disclosed to any external sources without express consent unless required to do so by law. Unsuccessful applicants’ data, both electronic and paper will be deleted/shredded six months from date of application. For any questions or concerns about your personal data, please get in touch with our Data Protection Officer at the details provided below: at Email: Applicants have the right to complain to the ICO at if they have a concern with the way ICE is handling their data.

Account Director - EMEA – Client Success Job Description: Life as an Account Director at Channel Bakers is exciting, dynamic and no two days are ever the same. Your unwavering commitment centers on fostering client growth—a guiding principle that defines your role. Your deep commercial acumen, industry expertise, and unrelenting focus converge to optimize revenue generation. Your profound understanding of the competitive landscape and your acute grasp of market dynamics underscore your strategic prowess You collaborate closely with a team of talented and passionate Account Managers and Advertising Specialists, and together you deliver the outcomes our clients depend on us for, whatever it takes. Your role spans across diverse client profiles, and you assume a central role in steering strategic client interactions, including the execution of quarterly business reviews, client evaluations, and the confirmation of advertising budgets. You develop media plans, present to clients and work closely with our Business Development team to facilitate warm handovers of newly onboarded Accounts. Your relentless pursuit of inventive avenues resonates with your commitment to empower our clients in unlocking their brand's full potential. Leveraging your extensive experience in sales, you adeptly craft strategies to cultivate and strengthen their relationship with Channel Bakers, showcasing your senior-level expertise. Working closely with Account Managers, you ensure that the delivery of your carefully constructed strategy is fully executed with budgets effectively managed and campaigns fully optimized. You partner with our Finance teams to insure accurate and on time client invoicing. As a dedicated people-focused Account Director, you will empower your peers’ growth by assigning challenging and developmental tasks, facilitating frequent account performance-focused discussions, and serving as a dedicated coach and mentor. Your commitment to candid and constructive communication ensures you provide timely, clear, and actionable feedback to support team members' development. Additionally, Account Director’s will play a pivotal role in advancing the department's capabilities. This involves collaborating closely with the Senior Director of EMEA to identify training needs and gaps within the team. You will also work in conjunction with the Learning and Development team to design and implement effective training programs, contributing to the ongoing development and success of the department." You are agile and used to being able to shift gears comfortably, make decisions and act without having the total picture. You can deal comfortably and present to more senior leaders without undue tension or nerves. You naturally analyze both your successes and failures and utilize feedback in order to learn and shape your own development. You act with empathy and emotional intelligence and are able to demonstrate flexibility, even in the most challenging of situations. You are a keen observer of society and trends, specifically amongst the target audiences of your clients. You can effectively cope with change and know how to pivot when needed. You learn quickly and will try anything to find solutions. You can be counted on to exceed goals successfully and steadfastly push yourself and others to get over the line. You are dedicated to meeting the expectations and reeds of all stakeholders and always act with the client in mind. Required Qualifications and Experience : • Minimum 5+ years of Marketing or Advertising experience in a fast moving, client facing environment, • Degree in Public Relations, Marketing, Advertising or Communications preferred., • Experience of Amazon Advertising required and exposure to Demand Side Platform (DSP) and Amazon Marketing Cloud (AMC) a significant advantage., • Demonstrated experience of collaborating with high performing teams and aiding in the developing talented individuals, • Demonstrated proficiency in analytical and qualitative skills - unphased by numerical data, with a mastery that extends beyond numerical figures, delving into the understanding of the "how" and "why" these data points hold significance and impact for our clients., • Proficient user of standard office software (MS Office etc.). Intermediate or advanced excel skills are an advantage., • Demonstrated proficiency in strategically driving incremental revenue, cultivating fresh connections, and nurturing and fortifying established relationships at a senior level., • Established track record of effective collaboration with the Finance department to ensure precise client invoicing, • Proven experience in fostering a culture of mentorship and providing steadfast support within high-performing teams, • Proven track history of driving your own professional and personal development Everyday Tasks : • Developing and designing strategy through hard data, customer behavior insights and metrics to drive client sales and brand awareness., • Lead client pitches/presentations and manage media plan, • Focus on growing revenue, selling services and deepening our client’s relationships with Channel Bakers., • Participate in recruiting, training, and contributing to the growth of a dynamic team that actively contributes to our clients' success and surpasses their performance objectives, • Manage CRM and keep client data up to date, • Responsible for SKAI client questions/emails, and SKAI Automation rules strategy, • Communicate regularly with clients via calls, email and in person meetings to assess campaign performance and strategy., • Developing media plans, overseeing budgets, and campaigns and ensuring quality execution across the board., • Responsible for SOW renewal, • Collaborate with Senior Manager, Advertising and the Learning and Development team to identify business-critical learning opportunities and develop effective training materials and programs for the team, • Respond promptly to ad hoc client requests and team requests, demonstrating flexibility and a commitment to exceptional teamwork and client service, • Maintain validity of any necessary or mandated platform or partner certifications that are required of your role, • Work collaboratively with the Finance team to facilitate the organized tracking and prompt settlement of client invoices, maintaining precision and timeliness, • Assist with ad-hoc projects/client requests and tasks as required, • Communicate and collaborate cross-functionally within Channel Bakers and other key stakeholders, • Note - This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments Essential Job Functions : • Operating in a remote setting, this position requires the use of standard office equipment., • The Employee is required to stand, walk, bend, uses hand to handle or feel objects, or tools, reach with hands and arms, talk and hear for extended periods of time., • Frequently standing/sitting/walking up to 8 hours per day, • Frequently using hands/arms up to 8 hours per day, • Occasionally lifting between 5 – 50 lbs., • Occasionally climbing/crouching/crawling, • Occasional exposure to fumes, • Moderate noise level, • Frequently viewing a computer monitor screen up to 8 hours per day All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at-will relationship. The company is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable. Position Details : • Office Location: Remote in EU, • Role Classification: Individual Contributor, • Reports To: Senior Director, EMEA, • Travel: Occasional overnight travel required about 15% of the time, • Hours: Full - Time (Mon - Fri 8am to 5pm) with flexible working potential Working at Channel Bakers: Working at Channel Bakers is a job like no other. We take pride in our culture and our sense of community. We strive to offer a fun and engaging environment to help our Bakers bring their best and authentic selves to work daily. We regularly take time to connect and have fun together as a team. We get to work alongside some incredibly talented co-workers and partner with some of the world's most prolific and inspirational brands. We are proud to have a very diverse team of Bakers from the US, Germany, France, Brazil, Scotland, India, Taiwan, and Mongolia, just to name a few! We are a truly global organization headquartered in California with offices in Taiwan, China, the Philippines, and the UK. Our core tenet is that we exist to help people, which is at the heart of all that we do. We enjoy the challenge of new and unfamiliar tasks; change is our normal, and we can shift gears comfortably. We love to exceed our work and personal goals, and most importantly, we are dedicated to exceeding our clients' expectations. We value self-development; it helps us help others better. Job Perks: • Private Medical Insurance., • Flexible Working, • Paid Holidays, • Absurd ‘Summer’ Fridays, • Paid volunteer time, • Regular team social events

ITC Infotech is looking for a Technical Architect to join our team at across UK, London, Leeds and Edinburgh. Your X-Factor Work ethic - You are a consummate professional. Aptitude - You have an innate capacity to transition from project to project without skipping a beat. Communication - You have excellent written and verbal communication skills for coordination across projects and teams. Impact - You are a critical thinker with an emphasis on creativity and innovation. Passion - You have the drive to succeed paired with a continuous hunger to learn. Leadership - You are trusted, empathetic, accountable, and empower others around you. About the Role: Technical Architect The Technical Architect role sits within Technology - Strategy & Architecture - Enterprise Architecture Consulting, that is responsible for the overall architecture for the FCA’s business divisions. This includes quality assurance of architectural decisions, technical designs and other architectural deliverables (e.g. Solution Architecture document and Architectural Impact Assessments, etc) to ensure solutions are value for money and meet business requirements and alignment to enterprise strategies, roadmaps, standards and patterns. What you will be doing • Designing and producing architectural artefacts for end-to-end solutions, high level outlined architecture to detailed solution architecture, including required integration, that are aligned to architecture standards, meet the business vision and requirements, take into consideration all risks, costs, benefits, limitations, dependencies, deliverability and impact on the enterprise, technology and business architectures., • Supporting and guiding project teams and product groups in delivery and implementation of end-to-end solutions. Driving and managing resolution of technical dependencies and technical do-ability issues including identifying viable alternatives and agreeing those with architecture governance., • Playing a key role in the development and implementation of the FCA’s Digital and Data Strategies, by ensuring solutions adhere to and enable the implementation of strategies., • Supporting divisional roadmaps which identify the scope, dependencies and architectural impact of mandatory and discretionary changes, recommend prioritisation and timelines for delivery of the required capabilities., • Collaborating with product groups and enterprise architecture functions on defining enterprise and product architecture strategies and standards, building product roadmaps and resolving maintenance and post-go-live issues., • Reviewing and quality assuring artefacts created by external suppliers and internal teams (Product Groups and Change Delivery teams) to ensure the quality of the delivered solution fulfils business and non-functional requirements and adheres to strategic vision of the FCA., • Identifying opportunities for technology-driven innovation and shaping design proposals to take this forward; driving innovation at a divisional, • level where this delivers quick wins and business benefit and is in the boundary of the product roadmap, • Engage key stakeholders in business, product groups, security, and architecture function to identify capabilities, perform gap assessment, maturity assessment and document architecture to create a future., • Research technology trends and identifying opportunities to exploit innovation ensuring these are fully understood and explored. The skills and experience you’ll have Minimum • Experience as a Technical/Solution Architect designing products, platforms, systems and components on multiple programmes and projects, • Experience of working on the end to end project lifecycle, in a multi-technology environment., • Experience of designing and managing the end-to-end delivery of multi-platform solutions., • Exceptional communication skills, able and willing to describe and negotiate complex and detailed solutions across a variety of stakeholders., • Exceptional critical thinker and problem solver, able to work with imperfect information in an environment of uncertainty whilst still maintaining high standards, evidenced designs and documentation that consider regulatory, organisational and technology change requirements, the FCA divisional and enterprise strategies. Essential • Experience of designing and implementing digital and/or data platform solutions, • Experience working with AWS technologies., • Experience of best practice solution architecture across all architecture domains and key platform technologies (Salesforce, O365, SharePoint, Cloud technologies, Data analysis and Data management tools, Integration technologies), • Commercial awareness and hands-on experience at costing solution options, understanding procurement frameworks and promoting cost effective solutions. Collaborative self-starter with positive, proactive, can-do attitude. Strong experience of technical and environment interdependencies across projects and programmes., • Solid and evidenced knowledge foundation (e.g. BCS EA and Solution Architecture certification, etc.), • Experience with formal architectural methodologies and frameworks, including TOGAF, experience in architecture modelling tools and agile methodologies., • Proficient knowledge of UML., • An effective coach, experience of mentoring others in architectural practices., • Evidenced continuous professional development and engagement with industry innovators and professional bodies., • Experience of innovation whilst ensuring EA adherence. Additional requirements are: Key Skills/Experience- Stakeholder engagement, communication and relationship management Experience as a Technical Architect designing and producing architectural artefacts for end-to-end solutions, high level outlined architecture to detailed architecture, including required integration, that are aligned to architecture standards, meet the business vision and requirements, take into consideration all risks, costs, benefits, limitations, dependencies, deliverability and impact on the enterprise technology and business architectures Experience driving and managing resolution of technical dependencies and technical do-ability issues including identifying viable alternatives and agreeing those with architecture governance Experience of reviewing and quality assuring artefacts created by external suppliers and internal teams (Product Groups and Change Delivery teams) to ensure the quality of the delivered solution fulfils business and non-functional requirements and adheres to strategic vision of the FCA Commercial awareness and hands-on experience at costing solution options, understanding procurement frameworks and promoting cost effective solutions. Experience of innovation whilst ensuring Enterprise Architecture adherence. Personal Qualities- Collaborative and influential Ability to work independently, facilitate and lead where needed Flexibility in approach Critical thinker and problem solver Comfortable working with strategic ambiguity Techniques & Tools- Understanding of all architecture domains to build a cohesive end to end solution. Preferable to have qualifications and experience using TOGAF and ArchiMate. Stakeholder engagement, relationship management and communication skills and experience For specific pieces of work there may be a requirement for domain or subject knowledge & experience Our Mission ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. We provide technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner. ITC Infotech is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. ITC infotech is committed to providing veteran employment opportunities to our service men and women.

Associate Principal – Organisational Design London (Hybrid) About Korn Ferry At Korn Ferry, we believe organisations thrive when talent and strategy move in sync. We help clients unlock their collective brilliance, accelerate performance, and build workplaces where people grow and succeed. Here, your ideas matter. Your voice is heard. And your ambition is matched with world‑class development, autonomy, and a culture that celebrates excellence. If you want a career where you can truly shape how work gets done — this is it. About the Role As an Associate Principal – Organisational Design, you’ll play a leading role in designing the organisations of the future. You’ll guide major transformation programmes, shaping operating models, governance, structures and roles. You’ll act as a trusted advisor to senior leaders, partner with Principals and Senior Principals, and take full ownership of OD workstreams that have real impact on how clients operate. This is a step up from Senior Consultant — with more responsibility, more visibility, and more influence. What You’ll Lead Organisation Design Leadership • Lead significant OD workstreams across complex, multi‑layered transformation programmes, • Shape tailored OD approaches aligned to strategic context, • Design operating models, organisational structures, governance layers and role clarity, • Build trusted, senior‑level relationships across client organisations, • Lead workshops, meetings and decision‑making forums, • Advise leaders on organisational trade‑offs, risks and strategic implications, • Own quality and consistency of all OD deliverables in your workstreams, • Provide direction and guidance to project teams, • Ensure all work aligns to Korn Ferry OD methodologies, • Coach and develop Senior Consultants and Consultants, • Provide clear feedback, direction and support, • Contribute to evolving Korn Ferry’s OD tools, methods and IP, • Share insights and best practice across the Consulting community, • Support internal initiatives that strengthen our OD proposition What You’ll Bring • Deep experience in organisation design and operating model development, • A strong consulting skillset and a proven record of leading OD workstreams, • Credibility with senior stakeholders and confidence advising leaders, • Excellent structured problem‑solving capability, • Strong facilitation skills — especially at senior levels, • A collaborative, inclusive leadership style, • Comfort navigating ambiguity, pressure and change, • Tech fluency — especially across Microsoft Office and AI‑enabled tools (Copilot, ChatGPT) Qualifications: • 5–8 years post‑graduation experience in consulting or equivalent internal OD roles, • Bachelor’s degree (or equivalent experience); advanced degree welcome Why Join Korn Ferry? Because here, your impact is real. You’ll shape organisations at pivotal moments. You’ll work with exceptional colleagues and industry‑leading methodologies. You’ll grow at pace — supported, empowered and recognised all the way. This is more than a role. It’s a platform. 🔥 Isn’t it time you joined us? If you're ready to lead organisation design at a higher level — we’d love to meet you.

🌍 HR Business Partner (EMEA & APAC) 📍 London (Hybrid – 2–3 days onsite) 💼 Cybersecurity | High-growth global vendor 💰£70,000 – £85,000 + benefits (depending on experience) We’re partnering with a market-leading cybersecurity vendor to hire a HR Business Partner into their growing global people team. This is a high-impact role supporting international growth across EMEA and APJ, working directly with senior GTM and regional leadership. If you’re looking for a role where you can genuinely influence organisational scale, partner closely with commercial leaders, and operate in a fast-moving, global tech environment — this is an outstanding opportunity. 🚀 The Opportunity You’ll act as a trusted strategic partner to business leaders while ensuring operational excellence across multiple regions. You’ll play a key role in enabling growth, strengthening organisational effectiveness, and delivering a best-in-class employee experience. 🧭 What You’ll Be Doing • Partner with GTM and regional leaders to align people strategy with business objectives, • Support organisational design, workforce planning, and performance management, • Coach managers on leadership capability, feedback, and team development, • Identify opportunities to improve and scale HR processes across a growing organisation, • Act as the primary HR contact for employees across EMEA and APAC, • Manage employee relations matters with sound judgement and a people-first approach, • Oversee regional HR operations including onboarding, offboarding, benefits, policy guidance, and payroll coordination, • Ensure compliance with regional employment legislation and best practice ✅ What you’ll bring • 3 + years of experience in an HR Business Partner / People Partner role within a fast-paced enterprise technology company, • Experience supporting commercial or GTM teams preferred, • Strong stakeholder management and relationship-building skills, • Solid knowledge of EMEA employment law and HR compliance, • Comfortable balancing strategic partnering with hands-on delivery, • Proactive, solutions-oriented mindset with the ability to thrive in change 🌟 Why This Role? You’ll be joining a globally recognised cybersecurity innovator trusted by enterprise organisations worldwide — a company known for strong growth, cutting-edge technology, and a collaborative international culture. This is a chance to step into a visible, business-critical HR role with real influence and career progression potential.

ROLE OVERVIEW // Operating within Slaughter and May’s wider Commercial team, we are seeking an External Communications Manager to assist with planning and executing the firm’s media relations and communication strategy in the UK. We require the ideal candidate to have PR and communications experience, preferably at a law firm, agency or with a journalist background. We are looking for someone who is passionate about media relations, is relationship driven, curious, proactive, self-motivated and highly comfortable working with and counselling firm partners and senior-level staff. You will be part of a wider Commercial team function, which is a high performing environment serving multiple stakeholders. You will need to work collaboratively with many teams throughout the business, helping shape and execute Slaughter and May’s media strategy, while protecting and enhancing the firm’s reputation across UK and international markets. You will lead proactive campaigns, manage sensitive issues, and ensure consistent, high‑quality engagement with priority journalists and outlets. KEY RESPONSIBILITIES // The key responsibilities of this role are set out below and there may be others which are not listed. You may be required on occasion to work outside our normal working hours of 9:30am to 5:30pm. • Proactive, sector-based media relations: Working closely with the Business Development teams and lawyers, you will devise PR plans that build profile from the bottom up and increase share of voice on issues relevant to our client base. You will leverage thought leadership as source material for interviews and placed articles, building strong relationships with key media contacts., • Reactive press office activity: Handle day-to-day inbound media queries from national, business and trade journalists on diverse topics. Ensure careful, timely and sensitive handling of issues that protect and advances the firm’s brand., • Provide editorial judgement and media counsel to partners and senior leadership; prepare messaging and Q&As for media interviews., • Act as a key and effective point of contact for the media. Build and maintain relationships with tier‑one national, business and legal media; cultivate story pipelines and pitch compelling narratives., • Draft and edit press releases, statements, op‑eds/by‑lines, briefing notes and spokesperson bios to house style., • Prepare and coach spokespeople for interviews; coordinate logistics, background briefings and follow‑up., • Support reactive media handling on live matters; run rapid‑response processes, escalation and approvals; scenario‑plan for emerging risks., • Oversee the online press office/newsroom and social amplification of earned coverage; manage embargoes and distribution lists., • Own media monitoring, sentiment analysis and KPI reporting; produce clear dashboards for leadership., • Handle the majority of incoming press queries, escalating to the Head of Communications where senior support is required., • Create and implement a sector-based media relations strategy, with regular delivery of significant business press coverage., • Own end-to-end management of regular transaction and case announcements., • Support the proactive news agenda., • Monitor existing and planned firm content to secure media coverage., • Manage the awards process. CANDIDATE PROFILE // Candidates for this position must have: Experience and skills • Media relations experience in complex, multi‑stakeholder settings, preferably in legal PR either at a law firm, agency or as a journalist., • Proven track record of securing high‑quality coverage and managing sensitive issues; confident on‑record and background handling., • Excellent news sense; confident pitching; strong stakeholder management;, • Established network across UK national/business/legal media (or a credible plan to build one); fluency with legal sector themes and the UK news agenda., • Familiar with media databases/monitoring platforms; comfortable with newsroom‑style workflows and content management., • Outstanding communication skills, writing and editing skills; able to translate complex legal/commercial topics into clear, newsworthy copy., • Strong stakeholder management across a matrixed environment; comfortable advising senior leaders and coordinating multi‑team efforts., • Fluency with media monitoring/analytics tools and evaluation frameworks; data‑led approach to planning and reporting., • Ability to write compelling, audience-appropriate copy for external stakeholders., • Track record of delivering high-quality press coverage and communications projects as well as media relations campaigns., • Strong network of national business media contacts and understanding of how journalists operate., • Analytical thinker with a good technical bias; strong project management experience., • Awareness of digital marketing trends; excellent written and verbal communication skills., • Proactive in defining needs and delivering solutions; highly organised with strong attention to detail., • Calm under pressure; sound judgement on sensitive matters., • Excellent ability to persuade and influence at senior level., • Collaborative team player with a curious, improvement-oriented mindset., • ‘Can-do’ attitude with passion for making things happen., • Ability to translate a firm’s brand and values into effective external communications., • Builds relationships quickly to gain trust and work collaboratively across the firm. We welcome applications irrespective of race, colour, ethnic or national origin, disability, sex, gender identity, sexual orientation, age, religion, belief or marital status.

Egis is a global consulting and engineering firm working in construction, transport and mobility services. Joining our Group and its 22,000 employees means, above all, sharing our values as a people-first company, strongly committed to sustainability and innovation. As one of the world’s leading consultancy, construction engineering and operating firms, we hold ourselves responsible for today’s biggest challenges: fighting climate change, the digital transition and meeting the needs of growing populations. We do this by designing smart, green infrastructure, transport and buildings, creating a sustainable future for communities everywhere. In the UK, we're proud to be delivering some of the most iconic projects which help connect people, protect our environment and meet emission reduction targets. From motorways to tramways, nuclear power plants to smart cities, clients choose us to help them solve their most complex challenges - delivering climate-responsible growth that meets the needs of communities, industry, and the planet. Reporting to the HR Business Partnering Lead - UK, you will work closely with the HR Shared Services team and the Global Studios HR Director to attract, develop, and retain top talent within the businesses you support and to support the entire life cycle of the employee experience. To be successful, you must be able to develop meaningful relationships with all managers in your business and other people's teams in the organisation. Skills in relationship building and influencing are essential. You will act as a trusted advisor to senior management, providing expertise in all areas of HR management. This is a full-time role covering sites across the UK. We operate a hybrid working model with 3-4 days per week required in the London Egis Office and London Global Studios. Both offices are 5 minutes from Waterloo station, and there will be a need to travel across the UK to other sites. The successful candidate will be expected to be flexible with their working arrangements. Job Description Key Accountabilities • Employee Relations will be a key aspect of your role and you will be the first line contact for your managers and stakeholders, escalating cases as necessary, • You will take the time to understand business needs and strategy whilst being able to communicate and deliver HR policies, processes and initiatives, • You will be proactive, building mutually respectful relationships with stakeholders, whilst demonstrating excellent influencing skills, • You will stay abreast of industry trends, best practices, and regulatory changes, translating them into actionable strategies and initiatives to drive organisational success, • You will promote, support and deliver the ongoing regular HR activities e.g. workforce planning, salary reviews, performance excellence, well-being and engagement, taking the time to apply and safeguard our people processes, • Participate in the delivery of HR training alongside the UK HR Team, • Coach managers in their development of people management skills, • Support the Head of HR Business Partnering with annual remuneration policy and practices, • Generate regular reports utilising HR data and analytics to provide insights and recommendations to senior management Qualifications Skills & Expertise: • Strategic thinker with the ability to translate business needs into HR solutions., • Ability to effectively communicate with stakeholders from around the business. As such, you will need to be able to present effectively to different levels of seniority, as well as influence your stakeholders to incorporate the HR activity in their plans, • You will be able to manage multiple tasks at once and also demonstrate that you work well both as part of a team and independently. It is essential that you can manage expectations amongst internal clients whilst driving the application of HR policies and processes., • Experience of working within organisations, having had responsibility for multiple locations, • Generalist HR experience, solid exposure to Employee Relations, and excellent employment law knowledge, • Ability to use HR data, metrics, and evidence to inform and drive decision-making and change across your business areas, • Strong analytical and problem-solving skills Behavioural Competencies • Pro-active, independent and uses initiative, • Thoughtful, intelligent and analytical, • Confident with highly developed inter-personal skills with the ability to be assertive and take the lead where necessary, • Able to plan and prioritise effectively whilst remaining flexible enough to fulfil the requirements of the project or activity, • Able to maintain high standards of output, with a high attention to detail, in a pressurised working environment, • Act with Integrity Essential: • Bachelor's degree in Human Resources, Business Administration, or a related field; Master's degree or HR certification is a plus. Minimum of CIPD level 5, • Demonstrable progressive HR experience with a focus on business partnership, • Experience of working in a matrix environment, • Excellent understanding of Employment Law to support Employee Relations activity, • Digital acumen and the ability to analyse Management Information and use for practical outputs Desirable: • Power BI skills, • A Level 7 HR qualification or equivalent experience at Senior HRBP level, • Oracle experience, • Architecture Studio experience, • Working with a global business, preferably architecture studios Additional Information We are committed to our planet In each project we design, engineer and operate we care deeply about the legacy we’re leaving behind. As part of our team, you’ll have a unique opportunity to use your skills and expertise to shape a better future for our communities in the UK, and all around the globe. Our commitment is translated in the work carried out by our Egis Foundation, which funds concrete actions to address the climate crisis and is focused on educational and social initiatives that will help in the responsible and sustainable shift towards a sustainable world. Equality, Diversity & Inclusion We at EGIS are an Equal Opportunities employer and we recognise the value of a Diverse Organisation. EGIS appreciates all job applications. If you decide to apply for an opportunity at EGIS, your application will be assessed based purely on your experience, the essential and desirable criteria, and your suitability for the role. We value each and everyone’s contribution as this builds our culture and means, if you work for EGIS, you will be included, listened to, and respected.

Trade Finance Operations Manager London / Office based 4 days per week Salary: £55-65,000 plus benefits and bonus A market leading FinTech organisation are seeking a Operations Manager to oversee a high performing team responsible for reviewing, verifying, and authorising supplier‑related finance activity across a portfolio of SME clients. Duties include: • Provide day to day direction, support and development of a high performing lending operations team., • Establish clear expectations, track operational output, and ensure targets and quality measures are consistently met., • Maintain accountability for operational excellence across all processes., • Serve as the main point of escalation for complex or sensitive operational matters, • Ensure smooth and timely transactional processes., • Partner with cross‑functional teams,including product, legal, and credit to build and refine operational processes, • Continuously review existing procedures to identify inefficiencies, simplify user journeys, and recommend enhancements., • Implement scalable processes and procedures to support increasing volumes and business growth., • Ensure all operational practices align with regulatory requirements governing lending and trade activity. Skills and experience required: • Background in trade finance operations or similar credit‑focused environments., • Familiarity with FX instruments and how they integrate into lending workflows., • Ability to guide and coach teams within fast‑moving, evolving environments such as fintech or scaling financial services organisations., • Strong stakeholder management and relationship building skills., • Comfortable owning complex issues, ensuring clear updates and driving matters through to resolution. Apply now for immediate consideration or contact for further details. At this time, we are only able to consider UK based candidates for this role.

Mode Search are partnering with a globally recognised luxury retail house in their search for a Client Development Manager to join one of their flagship London locations. This is a pivotal role focused on cultivating a culture of client excellence, deepening relationships, and driving long-term loyalty through strategic client development initiatives. Working closely with store leadership and Head Office Client Experience teams, the successful candidate will combine analytical insight with a highly personalised, human approach to client engagement. This role requires both strategic thinking and hands-on execution, with a strong focus on client data, segmentation, and behavioural insight to drive sustainable commercial growth. The Role • Champion a culture of genuine relationship-building across the store team, • Act as an ambassador for client excellence, driving adoption of clienteling tools and best practices, • Recognise and celebrate exceptional service moments to elevate overall team performance, • Support the creation of meaningful, bespoke client touchpoints and experiences, • Partner with Head Office to translate client data into actionable client development strategies, • Oversee client segmentation and targeted engagement plans, • Analyse behavioural trends to identify opportunities for growth, reactivation, and deeper engagement, • Monitor capture rates, retention, and performance metrics, providing insight and reporting, • Manage a calendar of client events and notable moments, ensuring personalised outreach, • Work closely with Sales & Service teams to coach and elevate client relationship-building, • Support the delivery of local and international client experiences, • Contribute to the planning and execution of client events (invitations, outreach, logistics, RSVPs), • Manage client feedback with empathy and professionalism, ensuring timely resolution, • Provide coaching on clienteling, segmentation, and data capture best practices, • Partner with Talent Development to enhance selling ceremonies and engagement standards, • Support effective client allocation and oversee the client services budget Requirements • Proven experience in Client Development, CRM, or Relationship Management within luxury or a highly client-centric environment, • Strong analytical capability with the ability to translate data into meaningful strategy, • Experience managing client segmentation and engagement initiatives, • Confident coaching and influencing retail teams, • Highly organised, detail-oriented, and commercially aware, • Excellent communication and stakeholder management skills, • Proficient in Microsoft Office and client management systems Please note: Due to the volume of applications, we are unable to provide individual feedback at this stage. Successful applicants will be contacted in due course. Please contact to apply

Do you have the values, personal qualities, and experience to support high risk young people who are hard to engage and those involved in harm and affected by exploitation and violence? Do you have the tenacity, resilience, determination and consistency to identify, disrupt, challenge, and support young people to move out of harm and prevent further involvement in harmful activities. Are you committed to social justice, equity and inclusion? Do you want to be part of a growing and developing Charity that is ambitious for the young communities that we serve? If yes, then you could be joining our innovative, specialist Intervention Team Benefits Summary: · Working in a values-led, award-winning charity with local, national, and international connections. · 25 annual leave days plus bank holidays per year · A fair and benchmarked salary with consistent salary reviews and structured career progression pathway with opportunities for senior roles. · A generous Pension Scheme · A supportive working culture with Employee Assistance Scheme available 24/7. · Comprehensive, ongoing training and professional development across fields of targeted intervention, harm reduction, youth development. · A Referral Bonus Scheme of up to £150 · An Individual training budget (up to £200 pa) for external professional development training once completed first 12 months of employment · Excellent professional supervision with monthly and quarterly reflective practice sessions. · Great location near tubes, Spitalfields, Brick Lane, and direct access to Central London. DBS Requirement Enhanced DBS Who we are: Streets of Growth is an award-winning, value-led, outcome-driven charity, working to reduce harm and positively transform the lives of the most vulnerable and at-risk young people in Tower Hamlets East London. We do not wait for young people to walk through our doors, instead we are relentless in reaching out to at risk hard to reach young people across the streets and neighbourhoods. Working to build a relationship of trust, truth, and transformation with each young person, coaching and enabling them to support themselves to change negative lifestyles, move away from violence and harm, stay out of prison, get good jobs, and create a better future for themselves. The role: As a Young Person Intervention Coach (YIC), you will be responsible for the assessment and implementation of tailored intervention coaching plans for each young person on your caseload. You will work to achieve progression outcomes for each young person that includes reducing mental, physical, and emotional harm and supporting each young person transition to positive, thriving lifestyle both on a one-to-one basis, and in partnership with other individuals and agencies involved in the lives of each young person. Your purpose is to identify, disrupt, challenge, and support young people to move out of harm and prevent further involvement in harmful activities. This will involve targeted street work, specialised one to one harm reduction and life skills coaching. You will receive specialist training in Streets of Growth emotional regulation skills programming which will underpin your Life-Skills Coaching with each young person. Who we are looking for: You will have robust frontline experience of working with young people, including experience in engaging, assessing, and delivering interventions designed to support young people to build personal resilience and move away from harm and violence. You will also possess sound risk assessment skills and safeguarding knowledge. A key component of the job role is case management and knowledge of good practice models in harm reduction which underpin Streets of Growth practice, is essential. To apply: Please submit an up-to-date CV and covering letter of no more than 2 A4 sides which explains how you meet the criteria set out in the person specification. For an informal discussion about the post, you can contact Koyes Ali, Frontline Director on 020 7 515 7356 Interviews: We will be reviewing applications and conducting interviews on a rolling basis. If shortlisted, there will be a first stage 30-minute informal interview (online) and if selected an in-person formal interview at our offices in Aldgate, London E1. Streets of Growth is committed to diversity in all that it does and strongly encourages applications from every part of the communities we serve. All appointments are made on merit. At Streets of Growth, we would like to encourage applications from people both with and without criminal convictions, however the job offer has to be subject to vetting. The successful candidate will be required to apply for an enhanced criminal record check through the Disclosure and Barring Service (DBS). Due to the nature of the work, you are applying for you are required to disclose any criminal convictions that you have. No agencies please.

About NTT DATA Business Solutions: About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group, a top 10 global IT services provider headquartered in Tokyo, operating in more than 50 countries. We combine global reach with local intimacy to provide premier professional ServiceNow and SAP services, from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing. As Global Elite Partner for ServiceNow, we bring an added dimension of expertise and excellence to our suite of services, ensuring comprehensive solutions for our clients' diverse needs. As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations. Our global award-winning SAP practice, differentiated by innovation, is the undisputed leader in SAP S/4HANA, with about 500 SAP HANA clients and more than 300 SAP S/4HANA clients. Our clients trust our deep experience and proven approaches - all around the world. Job Summary: The Senior Service Delivery Team Manager provides strategic leadership across a portfolio of customer accounts and leads between 8-10, high‑performing team of Service Delivery Managers (SDMs) and Customer Service Managers (CSMs). The role is accountable for driving exceptional service outcomes, customer growth, and strong commercial performance. You will play a pivotal role in strengthening long‑term customer partnerships by ensuring operational excellence, improving forecasting accuracy, uplifting delivery capability, and aligning closely with Account Executives on strategy and growth. As a senior escalation point and trusted advisor, you shape the future success of key accounts while developing the next generation of delivery leaders. You will foster a culture of accountability, continuous improvement, and customer centricity—ensuring your team executes with discipline, clarity, and strategic focus. Key Responsibilities: 1. Strategic Leadership & Team Management • Lead, inspire, and develop a team of SDMs and CSMs, setting clear expectations around performance, delivery excellence, and customer growth., • Drive a culture of ownership, collaboration, and continuous capability uplift through structured coaching, competency frameworks, and personal development plans., • Ensure each SDM/CSM maintains strong account insight and aligns effectively with Account Executives through regular cadence reviews, structured planning, and targeted growth strategies., • Provide senior oversight for complex customer situations, escalations, and delivery challenges—ensuring swift, informed, and decisive action., • Mentor Senior SDMs to ensure each is actively coaching and supporting at least one SDM or CSM in their development journey. 2. Executive-Level Client Partnership & Stakeholder Engagement • Build trusted, executive-level relationships with key customer stakeholders through regular engagement, governance forums, and strategic reviews., • Act as the senior escalation owner for major customer issues, ensuring transparent communication and effective, timely resolution., • Engage customer leadership to understand strategic objectives, transformation priorities, and long‑term roadmap needs., • Partner with Account Executives and Practice Leads to co‑create multi‑year account strategies focused on value, retention, and growth. 3. Service Delivery Excellence & Operational Performance • Oversee delivery excellence across your portfolio, ensuring adherence to SLAs, KPIs, compliance requirements, and internal quality standards., • Monitor service health trends, identifying risks, improvement opportunities, and actions required to enhance customer outcomes., • Lead governance routines, performance reviews, and service planning cycles across your accounts., • Ensure consistent adoption of delivery frameworks, processes, and assurance models across all teams and customer engagements. 4. Forecasting Excellence & Commercial Accountability • Own and drive forecasting accuracy across your team, ensuring all opportunities and revenue projections are correct, up‑to‑date, and grounded in reliable data., • Coach SDMs/CSMs in commercial processes including renewals, pricing updates, invoicing accuracy, margin performance, and revenue governance., • Partner closely with the Lead Revenue Coordinator and Account Executives to maintain commercial discipline, cost efficiency, and profitability., • Identify commercial risks, contract gaps, and pre‑cover requirements, ensuring timely remediation and stakeholder communication. 5. Cross-Functional Influence & Collaboration • Work collaboratively with Sales, Business Development, Operations, and AMS leadership to ensure seamless end‑to‑end service delivery and customer value., • Influence the Customer Success COE by contributing to operating models, standards, tooling, and improvement initiatives., • Strengthen alignment between delivery teams and functional specialists to ensure consistent execution and an elevated customer experience. 6. Continuous Improvement & Service Innovation • Identify, champion, and deliver improvement initiatives across processes, delivery approaches, methodologies, and governance practices., • Promote innovation in tools, frameworks, and working practices to enhance delivery capability and customer value., • Drive knowledge sharing and best‑practice adoption across the COE and broader delivery teams. 7. Reporting, Insights & Decision Support • Produce concise, insight‑led reports for customers and senior leadership covering service performance, forecasting, risks, and commercial metrics., • Leverage data and analytics to identify trends, inform decisions, and proactively recommend actions for both internal and external stakeholders., • Provide strategic input into account planning, growth initiatives, operational improvements, and customer roadmap development. Qualifications Essential • Extensive experience in Customer Success, Service Delivery, or portfolio management, with proven leadership across multi‑account or multi‑team environments., • Demonstrated success in executive customer engagement, senior stakeholder management, and escalation ownership., • Strong commercial acumen including forecasting accuracy, revenue governance, margin management, and contract oversight., • Exceptional communication, negotiation, influencing, and relationship‑building skills. Preferred • Experience managing enterprise customers or complex multi‑service portfolios., • Proficiency with data‑driven decision‑making and performance analytics., • Familiarity with ITIL or equivalent service management frameworks., • Experience influencing and leading within a matrixed, cross‑functional organisation. Benefits: Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2024 SAP® Pinnacle Awards and the Top Employer Award 2024, we offer you the chance to make a significant impact while growing your career. Here, you’ll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We’d love to hear from you. We offer a range of benefits designed to support your well-being, career growth, and work-life balance: • Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively., • Generous Holiday Allowance: Benefit from 28 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation., • "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees), • Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones., • Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits., • Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances., • Health and Well-being: Priorities your health with our comprehensive Private group fund provided by WPA. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc., • Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity., • Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options., • Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

Membership Manager Full‑time | Permanent | Hybrid (2–3 days in London office) A professional membership organisation is seeking a Membership Manager to lead its membership function, drive growth, and elevate the experience of a diverse and engaged community. This is a high‑impact leadership role for someone who thrives in a commercial, relationship‑driven environment and enjoys shaping strategy as much as supporting day‑to‑day delivery. The Opportunity You’ll take ownership of membership acquisition, retention, and engagement, working closely with marketing colleagues to deliver ambitious growth targets. You’ll lead a team of three, act as the senior point of contact for members, and ensure the organisation’s digital platforms, CRM, and community tools are used to their full potential. This is a role for someone who combines commercial instinct with operational excellence and a genuine passion for member experience. Key Responsibilities • Develop and deliver strategies to increase membership acquisition and retention., • Identify opportunities to drive sales, renewals, and income growth., • Build strong relationships with members and understand their needs to shape engagement activity., • Oversee retention and renewal journeys, ensuring a seamless and member‑centred experience., • Lead, mentor, and develop the Membership Team, managing performance and workload., • Act as the senior contact for complex member queries and escalations., • Produce regular reporting on membership performance, KPIs, trends, and insights., • Support content creation and community engagement initiatives., • Oversee CRM and digital community platforms, ensuring data accuracy, compliance, and effective use., • Manage membership‑related financial processes and liaise with finance on reconciliation and audit readiness., • Support member engagement events, including logistics, follow‑up, and cross‑team collaboration. About You • Experience in a sales‑focused, high‑volume customer environment, achieving and exceeding targets., • Background in a membership‑based organisation or similar relationship‑driven setting., • Strong CRM and digital platform capability, with confidence analysing data and reporting against KPIs., • Skilled in building long‑term relationships and delivering exceptional customer experience., • Experienced line manager with the ability to motivate, coach, and develop a team., • Highly organised, proactive, and comfortable managing multiple priorities., • Excellent communication skills, both written and verbal., • Desirable: experience with budget management or supporting online communities. Why This Role? You’ll shape the future of a growing membership community, lead a capable team, and work closely with senior stakeholders to deliver meaningful impact. It’s a role with breadth, autonomy, and the chance to make a visible difference to member experience and organisational growth.

Freshwater Recruitment is delighted to be partnering with a prestigious, world-leading Higher Education provider to recruit an experienced Change Manager to support the delivery of high-profile strategic transformation initiatives across a complex and fast-moving environment. This is a fantastic opportunity for a confident change professional who thrives on working across multiple workstreams, building strong relationships with senior stakeholders, and ensuring new ways of working are successfully adopted and sustained. As Change Manager, you will take ownership of end-to-end change management delivery across a portfolio of strategic programmes and projects. You will design and implement robust change approaches that support organisational readiness, stakeholder engagement, and measurable adoption of new processes, technology and operating models. You will be responsible for: • Leading the full change management approach across assigned transformation programmes and projects, • Assessing organisational change impacts and supporting enterprise-wide alignment to manage change load and readiness, • Coordinating change interventions across multiple teams and workstreams, • Building trusted relationships with senior leaders and advising on best practice change delivery, • Coaching sponsors and managers to effectively lead teams through change, • Delivering workshops including readiness sessions, stakeholder engagement sessions and change impact assessments, • Applying both agile and waterfall change management tools and techniques, • Designing and delivering targeted communications and engagement plans in partnership with communications teams, • Supporting adoption planning, transition support and training needs analysis, • Embedding and promoting change capability across delivery teams through coaching and knowledge sharing, • Contributing positively to a collaborative and high-performing transformation team culture About you We’re looking for an experienced and proactive Change Manager who can confidently operate in a complex, large-scale organisation and deliver structured, people-focused change. Essential experience and skills include: • Proven experience delivering change management in a large, complex organisation (digital and/or organisation design change), • Strong stakeholder engagement and relationship management at all levels, including senior leadership, • Demonstrable expertise in stakeholder mapping, impact assessments, readiness planning, adoption planning and benefits-led delivery, • Experience working with both agile and waterfall delivery methodologies, • Excellent communication and influencing skills, with the ability to coach, engage and gain buy-in, • Strong organisational skills and the ability to manage competing priorities effectively, • A recognised change qualification (e.g. Prosci, APMG or similar), • Experience delivering change within Higher Education or a comparable public sector environment This is an initial 12 month fixed term contract that will start ASAP, 1 month notice maximum. The role is based in London, 2 days per week in the office

The Opportunity We’re a well-funded pre-seed startup on a mission to improve the happiness and wellbeing of people across the globe. Ember is a relationship wellness app that enables couples to strengthen and enhance their connection, communicate more effectively, and cultivate healthier partnerships. The app helps couples develop a deeper understanding of one another, while facilitating better communication, resolving conflicts constructively, and strengthening emotional intimacy. Built on years of relationship coaching experience from co-founder and relationship coach Ellie Baker, and grounded in relationship science, Ember is intentionally designed to meet couples at any stage of their journey– supporting them through the good times, the bad times and the 'just okay, but it could be better' times. Powered by AI, Ember's platform analyzes a couple's existing communication patterns to deliver personalized guidance and support, functioning as a tool that gets couples talking in real life, not just through their devices. The app helps couples create space each day to connect and grow together through structured conversations, daily rituals, and insights that help create meaningful moments. In a world where people track and optimize every aspect of life as individuals: sleep, fitness, nutrition, productivity — Ember focuses on strengthening the thing that can have the biggest impact on happiness and personal growth: your relationship with your partner. We’re in stealth(ish) mode, this is the chance to be one of the founding employees, working alongside an experienced founding team to significantly help shape the product and business we’re building. We have been running in beta for 6 months now and are getting amazing consumer feedback, plus extremely encouraging CACs and retention. Who you’ll be working with James Hind previously the founder of carwow, and ran it for 14 years. It has now had 2m+ consumers buy and sell cars through it, $100m+ annual revenues, employs 600 people and gets 1bn annual YouTube views. Backed by Accel, Balderton, Bessemer and many more. Now on the board at carwow, and Bumper (Series-B fintech). Ellie Baker is an experienced couples coach and relationship expert. MA in Psychology from the University of Oxford. Nick Kuh, who was Director of Engineering at ASquared and founder of multiple app startups Rafał Radziszewski, experienced Ruby and Elixir developer, ex Team Lead at v7. Co-founded startup before Josie Nelder, experienced Full Stack Developer at Habitual, ASquared and Matchbox Mobile Adnan Ebrahim, founder of MindLabs (£6m+ raised) and of CarThrottle, acquired by Dennis Publishing We’re well funded We’re backed by a well-known VC, and multiple useful tech angels. The vast majority of Ember’s funding came from carwow’s early investors. We closed out pre-seed round in Summer 2025. We have a big vision and mission We’re building a product that will improve the happiness and wellbeing of people around the world. We love the fact that the bigger we get, the more people we’ll be directly helping. Our growth will directly translate to making couples happier. The Role As our only designer, you will be a hugely key part of the team, working very closely with all of us to shape the product. This is initially an extremely hands-on role, and the right person will grow with us. Areas of work: Product Design • End-to-End Ownership: Lead the entire design process from initial discovery and wireframing to high-fidelity UI and developer handoff, • Strategic Leadership: Partner directly with the founders to define the "what" and "why" behind every feature we build., • Cross-Platform Consistency: Ensure a seamless, cohesive experience across our mobile apps and web platform., • User Research & Insights: Work very closely with our founders who do a lot of user research already.. Conduct user interviews, run usability tests etc.., • Brand Evolution: Take our existing brand identity and adapt it as the product evolves, ensuring our visual language is modern and resonant., • Design Systems: Build and maintain a scalable design system that allows our engineering team to move fast without sacrificing quality. What we’re looking for: • A Full-Stack Designer: Since you are the only designer, we need a "generalist-specialist." You should be equally comfortable mapping out complex user flows (UX) as you are crafting beautiful, high-fidelity interfaces (UI) and polishing our visual brand., • Speed: We work really fast, and are tweaking the product endlessly to see how users react. We need someone who is happy to be scrappy and get things live, while also seeing the bigger picture, • A Strategic Thinker: You don't just take orders; you ask "Why?" You want to understand the business goals and the "jobs to be done" before you ever open Figma., • User-Centric Rigor: You are obsessed with the "why" behind user behavior. You have a proven process for conducting lean user research, synthesizing feedback, and turning it into product improvements., • Data Literacy: You are comfortable looking at a Funnel or Heatmap. You use quantitative data to validate your design hypotheses and aren't afraid to pivot when the data shows a feature isn't working., • Leadership & Autonomy: You have experience leading design at some capacity. You can manage your own roadmap, set design standards, and communicate your vision clearly to engineers and founders alike. What would be super impressive? • You’ve previously founded your own startup (even if it failed!) or were a founding designer at an early-stage company. You understand the "zero-to-one" phase and the need for speed Interview process • Initial Screen with James Hind, Founder, • Technical Interview with Nick (Front End Lead) and Josie (Front End Lead), • Task Interview - James Hind (Founder) and Ellie Baker (Founder) Why join us? • Shape the Future: Be one of our founding employees, with a real say in product and strategy, • High-Impact Mission: Every user we gain is someone whose day-to-day life can be made happier, • Experienced Founder and team: Learn from and grow alongside seasoned founders and team who’ve built large-scale companies, • Remuneration: We can afford to pay a competitive market salary and give generous founding employee equity Remuneration • £80-100k plus generous founding employee equity Location • London - We meet once a week in central London, remote the rest of the week

Head of philanthropy When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. About the Role We are seeking an exceptional Head of Philanthropy to lead and transform our major donor programme. This role is full time, based at our King’s Cross office in London, with hybrid working in place. The successful candidate will work 2–3 days per week on site and meeting donors, with the remainder worked remotely. This is a critical senior leadership role responsible for developing and delivering an ambitious philanthropy strategy that builds a sustainable pipeline of five, six and seven-figure, multi-year gifts from high-net-worth individuals. You will shape and grow a sector-leading major donor programme – strengthening stewardship, building influential networks and inspiring transformational support for people with complex disabilities. What You’ll Lead Strategic Income Growth • Develop and deliver an ambitious philanthropy strategy., • Build and manage a sustainable, multi-year pipeline of five, six and seven-figure gifts., • Review and enhance stewardship journeys and relationship management standards., • Expand and develop mid-level giving programmes to grow supporter volume and value., • Identify, engage and steward key ambassadors and networks., • Deliver high-impact events that generate strong return on investment., • Lead, inspire and develop a high-performing philanthropy team., • Coach and empower managers to drive accountability and continuous improvement., • Model inclusive, values-led leadership., • Partner with senior leaders across the organisation to align strategy and propositions., • Take full accountability for budgets, KPIs and income targets., • Monitor and forecast income performance, taking corrective action where needed., • Lead cross-team strategic initiatives that strengthen capability and shared learning. We are looking for a strategic, relationship-led fundraising leader with a proven track record of securing transformational support from high-net-worth individuals. You will bring: • Demonstrable experience of transforming a major donor programme., • Proven success securing and stewarding multi-year, five and six-figure gifts (and above)., • Significant leadership experience within the not-for-profit sector., • Strong financial acumen including budgeting, forecasting and performance analysis., • Data-driven decision-making skills (ideally with experience of Power BI, MS Dynamics or similar)., • Exceptional communication, negotiation and presentation skills., • A values-led approach that authentically includes people with lived experience. About Sense We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader. Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement. To apply Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying. Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time. Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role. For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Join my client as a Senior Supply Chain Manager and lead best-in-class Supply Chain Management services across infrastructure projects. Manage complex, multi-project portfolios, influence senior client decisions, and deliver innovative solutions to unique supply chain challenges. The Role: • Lead major supply chain programmes, ensuring delivery of outcomes., • Design and execute market engagement and supplier relationship strategies., • Deliver data-driven supply chain insights, identifying risks and opportunities., • Manage, coach, and mentor a team to maintain high-quality delivery standards., • Contribute to business growth through fee proposals, forecasting, and thought leadership initiatives. About You: • Proven experience in supply chain management, procurement, or commercial leadership within the infrastructure or construction sectors., • Strong leadership, mentoring, and stakeholder management skills., • Ability to manage multi-project portfolios and deliver high-quality outcomes., • Proficient in data analytics, economic indices, and market assessment., • Degree qualified, with professional membership (MCIPS, RICS, APM) preferred., • Public sector and regulatory procurement experience is desirable (PA23) Why Join? Shape the future of Supply Chain Management within a supportive and growth-oriented environment. Enjoy the opportunity to work on major projects, influence the industry, and develop alongside a respected market leader. Location: London - Hybrid Salary: £70,000 - £90,000 plus bonus & benefits

Senior Operations Manager Culture-led and experiential hospitality group London with travel circa £75,000 annual salary plus up to £25,000 bonus, car and benefits We are recruiting a Senior Operations Manager for a highly distinctive and fast-evolving hospitality group known for creating vibrant, entertainment-led experiences. Built on a culture that celebrates individuality, creativity and community, this group has developed a reputation for operating venues that go beyond the traditional model. From live music and cultural events to competitive socialising and late-night experiences, each venue is designed to bring each venue energy, creativity and personality. Operating across a diverse and high-performing multi-site estate, the business continues to evolve its model while maintaining a strong focus on people, partnership and performance. As the organisation continues to refine its operating structure and strengthen performance across the estate, this role will play a key part in driving operational consistency, supporting venue leaders and unlocking the full potential of each venue. This is not simply about overseeing a group of venues, it’s about partnering closely with operators, strengthening performance and helping shape a portfolio of culturally relevant, commercially successful spaces. Working closely with the Operations Director to drive profitability, strengthen leadership capability across the estate you will be instrumental in supporting the continued evolution of the business. The role You’ll oversee performance across a defined group of venues, working closely with General Managers to drive revenue growth, improve profitability and strengthen operational discipline. A key part of the role is identifying opportunities within the estate - supporting underperforming venues to recover while unlocking growth potential in stronger locations through commercial thinking, creativity and strong leadership. You’ll lead refurbishment and capital investment projects across your area, ensuring sites are positioned to deliver strong commercial returns while enhancing guest experience and venue relevance. Working closely with the wider leadership team, you’ll ensure operational standards, compliance and guest experience remain consistently high while maintaining the energy and individuality that defines the venues. You’ll recruit, develop and coach venue leaders, building strong relationships and strengthening the pipeline of future leaders across the organisation. Commercially minded and highly visible across your area, you’ll ensure marketing activity, events and commercial initiatives are aligned with business objectives and local market opportunities. Strategic but hands-on, you’ll balance operational discipline with the creativity and cultural awareness required to operate high-energy hospitality venues. What success looks like in this role Within the first 12 months, you will have strengthened commercial performance across your area, delivering improved sales and profitability while stabilising underperforming venues. You will have built strong, trusted relationships with General Managers, creating a culture of accountability, support and continuous improvement. Refurbishment and capital investment projects within your area will have been delivered successfully, enhancing venue performance and guest experience. You will have strengthened operational standards, reporting rhythm and performance management across the venues you oversee, creating greater clarity and consistency. Most importantly, the spaces you look after will be commercially stronger while continuing to deliver the vibrant, inclusive and culturally relevant experiences that define the brand. Essential experience we’re looking for • Hospitality background in bar or pub environments, • Proven multi-site hospitality leadership experience (circa 5-20 locations), • Experience managing high-energy, customer-facing venues, • Strong commercial awareness with demonstrable P&L accountability, • Experience leading refurbishment projects or CAPEX investments within hospitality venues, • Proven ability to improve performance across a portfolio of venues, • Experience coaching and developing General Managers or venue leaders, • Strong operational discipline with a focus on guest experience and compliance, • Confident analysing performance data and translating insight into action, • Highly organised, structured and delivery-focused, • Excellent communication and relationship-building skills, • Comfortable working across geographically spread teams, • Strong presence, natural leadership and high emotional intelligence Most importantly: you’re someone who combines operational rigour with personality and energy, a leader who can drive performance while protecting the individuality, culture and creativity that make great hospitality venues truly memorable. Closing date for applications: Monday 30th March 2026 Interested in this exciting opportunity? Please apply via LinkedIn. Unfortunately, owing to high volumes of interest, applications and CVs cannot be accepted through individual LinkedIn messages or email. Every application will be reviewed and all candidates should expect to receive a response no later than one week post-closing date.

Summary Our client is a specialist UK consulting firm focused on critical national infrastructure, with deep expertise across aviation, rail and utilities in particular. The organisation partners with executive teams and operational leaders to deliver meaningful, large-scale transformation programmes that improve how the UK works. The culture is entrepreneurial, non-hierarchical and delivery-focused. Consultants operate as trusted partners within client teams, combining strategic thinking with hands-on execution. The aviation practice is particularly well established, with a strong reputation and long-standing relationships in complex, regulated environments. Due to sustained demand and a strong pipeline of work, the firm is seeking an experienced Senior Manager to join its Aviation practice. The Opportunity This role sits at the heart of major aviation transformation programmes, including capital planning and multi-year change delivery within highly regulated airport environments. You will operate within client teams to deliver complex programmes involving: • Capital project planning and delivery, • Operational and organisational transformation, • Customer experience and passenger information improvement, • Security and border environment change, • Complex stakeholder management across multiple parties, • Programme mobilisation and governance in regulated settings While this is not a pure “strategy” role, it goes beyond traditional programme delivery. You will be expected to bring structured problem solving, consulting discipline and executive-level communication to operationally critical transformation initiatives. There is also scope for the right individual to: • Build and deepen client relationships, • Shape emerging workstreams, • Contribute to account growth, • Develop toward Associate Director level Key Responsibilities • Lead workstreams within large aviation transformation programmes (with strong emphasis on the area of Airport Operations), • Operate independently within client teams while maintaining consulting rigour, • Manage complex stakeholder environments across operational, commercial and regulatory groups, • Structure ambiguous problems into deliverable plans, • Provide executive-ready outputs (steerco packs, business cases, roadmaps), • Coach and support junior consultants and associates, • Contribute to strengthening and expanding strategic client accounts At this level, a proven sales track record is not required — however, credibility, delivery excellence and the attributes to support future account growth are essential Who you are You have 6-12 years experience in aviation (airport operations), infrastructure or regulated environments, and you combine a strong track-record or programme delivery with strategic capability. You may be a talented industry professional with deep aviation/infrastructure expertise looking to move into consulting, or an experienced consultant from a large firm seeking a more entrepreneurial, less corporate environment. Essential: • Track record of delivering complex programmes or capital projects, • Experience working within or alongside airport operators, aviation authorities, or major infrastructure clients, • Strong stakeholder management in politically and operationally sensitive environments, • Ability to operate autonomously within client teams, • Commercial awareness and executive communication skills Highly Desirable: • Airport security or border environment experience, • Capital programme planning within regulated infrastructure, • Exposure to customer information, accessibility or operational performance improvement, • Data and digital transformation exposure (within infrastructure contexts) Speak to Blue Astral Blue Astral is the strategic search partner supporting this hire. We have worked closely with the firm through its growth and have placed a number of senior individuals into the practice. Our long-standing relationship provides us with a detailed understanding of its leadership, culture and progression trajectory. For a confidential discussion and additional insight beyond this brief, please click apply and attach your CV - we will then reach out and arrange an introductory call.

ARE YOU READY TO ‘BE MORE THAN? No one knows more about aligning talent and organizational strategies than us. With our unique expertise, we help clients release the power of their collective genius and drive superior performance. At Korn Ferry, we’re passionate about creating a diverse, autonomous, and flexible environment. Having a career at Korn Ferry means talent thrives and excellence is always recognized and rewarded. You’ll be empowered to share your ideas and follow them through. And because we’re all about taking talent further, you can look forward to exceptional training and development opportunities in every role. The Opportunity Position Principal – Organisational Design Location London (hybrid working) Reporting Relationship Senior Principal / Managing Principal About Korn Ferry Consulting Our Consulting Line of Business spans 29 countries across EMEA, working across six major markets within our four main solution areas: Organizational Strategy, Total Reward, Leadership & Development, and Assessment & Succession. Within Consulting, the Organisational Design (OD) capability supports clients to translate strategy into effective structures, roles, governance, and operating models. Our work helps organisations align people, accountability, and decision-making to deliver strategy and improve performance. Role Overview The Principal – Organisational Design is a senior delivery and advisory role, accountable for leading complex organisation design and operating model engagements and acting as a trusted advisor to senior client stakeholders. Principals combine deep OD expertise with strong delivery leadership, owning significant client engagements or workstreams, shaping solutions, and ensuring consistently high-quality outcomes. The role also plays a key part in developing OD capability and talent across the Consulting business. Key Responsibilities Organisation Design Leadership • Lead complex organisation design and operating model engagements or major workstreams., • Shape OD approaches aligned to client strategy, context, and operating environment., • Lead the design of organisational structures, governance models, roles, and accountabilities., • Act as a trusted advisor to senior client stakeholders, including Executive and HR leaders., • Lead senior-level workshops, design forums, and decision-making sessions., • Support clients in navigating complex organisational trade-offs and change implications., • Own delivery quality, rigour, and outcomes across OD engagements., • Provide oversight, challenge, and guidance to Associate Principals and Consultants., • Ensure consistent application of Korn Ferry methodologies and intellectual property., • Lead, coach, and develop OD consultants across multiple engagements., • Provide clear direction, feedback, and role modelling., • Contribute to the development of OD capability, tools, and propositions., • Share learning and best practice across the Consulting community., • Support internal initiatives that strengthen Korn Ferry’s Organisational Design offering. Skills and Competencies • Deep organisational design expertise – Extensive experience leading OD and operating model work., • Senior client advisory capability – Credible and confident with executive-level stakeholders., • Structured problem-solving – Brings clarity and rigour to complex organisational challenges., • Facilitation excellence – Highly skilled in leading senior, high-stakes workshops., • Inclusive leadership style – Builds trust, accountability, and collaboration., • Resilience and judgement – Comfortable navigating ambiguity and complexity., • Technology literate – Fluent in Microsoft Office and comfortable using AI-enabled tools (e.g. Copilot, ChatGPT). Experience & Qualifications • Significant experience delivering organisation design and operating model engagements., • Proven track record leading complex consulting programmes or workstreams., • Experience advising senior client stakeholders on organisational effectiveness., • Background in consulting or senior in-house OD / transformation roles., • Bachelor’s degree or equivalent professional experience. Isn’t it time you joined us?

About Us Nobody’s Child is for the free thinkers, the dreamers, and the go-getters. Born in 2015, we’ve spent the last decade creating clothes that feel as good as they look for people that embrace individuality, live with purpose, and want to leave the world a little better than they found it. It’s been 10 years of creativity, growth, and bold ideas, and the values that guide us haven’t changed. About You Reporting into the People & Culture Lead, our dedicated People Advisor will play a key role in shaping the employee experience across our growing retail business. As our People & Culture Advisor (Employee Relations Specialist), you’ll act as a trusted partner to our retail leaders and store teams, providing expert advice and hands-on support across all areas of employee relations and people practices. You’ll ensure we deliver fair, consistent, and values-driven people outcomes while helping to build a positive and engaging workplace culture. You will spend your time at both our Head office and visiting managers and teams in store locations across the UK. Day to day, you'll be responsible for • Serving as the first point of contact for all employee relations matters within the retail division, providing pragmatic, solution-focused advice., • Coach and support line managers on performance, conduct, absence, and grievance processes, ensuring compliance with policy and employment law., • Partner closely with store and area managers to promote positive employee engagement and retention., • Collaborate with the wider People Team on policy development, wellbeing initiatives, and continuous improvement of people processes., • Support investigations and hearings, ensuring accurate documentation and timely resolution., • Monitor key people metrics (e.g., turnover, absence, ER cases) and share insights to inform decision-making., • Assist in delivering training and workshops to enhance manager capability across the business., • Culture champion, leading with our core values at the forefront., • Actively contribute to our company’s commitment to environmental and social responsibility by integrating sustainable practices into everyday work. This includes minimising waste, promoting responsible sourcing, supporting our circular economy initiatives, and encouraging customers and colleagues to make choices that align with our sustainability values. Every team member at NC plays a role in helping us reduce our environmental impact and create a positive legacy for our communities and the planet. To hit the ground running, you'll come with • Proven experience in an employee relations or HR advisory role, ideally within a fast-paced retail or multi-site environment., • Strong knowledge of UK employment law and best practice HR processes., • Excellent communication and relationship-building skills, with a calm and confident approach to complex situations., • Empathetic, approachable, and able to balance people-first thinking with commercial awareness., • A proactive problem solver with great attention to detail and a hands-on attitude., • CIPD Level 5 (or working towards) preferred. If this sounds like your next opportunity, please apply and we will be in touch! At Nobody’s Child, we are committed to creating an inclusive, diverse and equitable workplace. We aim to ensure that we are always recruiting, retaining and promoting a diverse mix of talent and encourage all to apply to join our journey!

Sales Director - R&D Incentives The business Our client is an international advisory firm operating within the innovation incentives and performance improvement space, supporting businesses that invest in technology, development and technical advancement. The UK business is entering a new phase of growth, with increased backing, expanded capability and a broader European footprint. The UK team is established, profitable and well supported operationally, but still at a stage where a senior commercial hire can genuinely influence direction, process and market positioning. The environment is professional and collaborative, with centralised delivery support allowing the commercial team to focus on relationship development and revenue growth. Why this role is exciting This is a genuine player-coach opportunity for an experienced sales professional within R&D tax. The successful individual will lead from the front commercially while also managing and developing a sales team. The position carries a high degree of internal visibility and offers both operational and strategic influence across the UK business. Rather than inheriting a fixed structure, you will play a meaningful role in shaping sales approach, performance standards and growth strategy. There is also clear long term progression. As the UK business expands, the role is expected to evolve into a broader leadership position, making this particularly suitable for someone already managing a team or an experienced biller ready to step into leadership without stepping away from commercial activity. Responsibilities • Lead, mentor and develop the UK sales team, including coaching, performance management and pipeline oversight, • Establish KPIs and ensure focus remains on high-value business development activity, • Maintain personal billing responsibility and generate new business, • Develop and implement the UK sales strategy and annual sales plan, • Influence team culture, accountability and performance standards, • Prepare tailored commercial proposals and negotiate contractual agreements, • Oversee delivery of assigned projects and maintain partner relationships, • Support marketing initiatives and strengthen referral and indirect channels, • Maintain accurate CRM reporting and weekly client and partner updates, • Contribute to the broader strategic direction of the UK business alongside senior management What you bring • Essential! - 5+ years commercial leadership experience within an R&D Tax consultancy or professional services environment., • At least 3 years managing and developing sales teams, • Understanding of the UK innovation and SME landscape, • Ability to communicate complex or technical services in a clear commercial manner, • Strong negotiation and relationship management skills, • A proactive, autonomous approach and accountability for performance targets, • Commercial judgement and comfort operating in a target-driven environment Benefits & package • Competitive base salary plus variable commission, • 25 days annual leave, increasing with service, • 5% matched pension contribution, • Private healthcare from day one, • Flexible working arrangements, • Enhanced maternity and paternity policies, • Annual company mental health day, • Employee referral bonus scheme, • Discounted gym membership, • Access to language learning platform, • International culture with company events and cross-border collaboration Closing note This position will appeal to someone seeking genuine influence within a growing business, rather than a purely execution focused sales role. If you would like to discuss the structure, expectations and long-term opportunity in confidence, I would be pleased to arrange a confidential conversation. / 020 3911 8516

Job Title: Director of Sales – Luxury 5-Star Hotel Salary: £75,000 + Bonus Location: London My client is seeking a Director of Sales to lead revenue growth and drive client engagement at this iconic 5-star hotel in Central London. Reporting to the General Manager, you will oversee a high-performing sales team and implement strategies to maximise performance across leisure, corporate, and group segments. Key Responsibilities • Develop and execute strategic sales plans to drive revenue growth., • Identify and convert new business opportunities while nurturing existing client relationships., • Represent the hotel at industry events, tradeshows, and hosted experiences., • Lead, coach, and motivate the sales team to deliver exceptional results., • Work closely with the General Manager and cross-functional teams to align sales with operational goals. The Ideal Candidate • Experienced Director of Sales in luxury hotels or high-end hospitality., • Commercially savvy with a proven track record of driving revenue., • Must have USA market experience, • Dynamic, proactive, and results-oriented leader., • Excellent communicator with strong relationship management skills., • Skilled in developing and mentoring high-performing teams. Benefits • Competitive salary + bonus, • Discounts across the hotel group, • Professional development and career progression, • Engaging, supportive team culture If you are keen to discuss the details further, please apply today or send your cv to Get social……. • Tweet us @COREcruitment

Job Title: Brand Manager – Victoria Beckham Concession, Selfridges Role Summary The Brand Manager is responsible for leading the Victoria Beckham concession within Selfridges, ensuring an elevated client experience, driving sales performance, and representing the brand with excellence. This role oversees day-to-day operations, leads and develops the sales team, maintains impeccable brand standards, and acts as the key link between the concession, head office, and the wider retail business. As the Brand Manager, you will embody the Victoria Beckham brand values, deliver outstanding service, and ensure the concession consistently exceeds expectations in both commercial results and client experience. Key Responsibilities Leadership & Team Management • Lead, inspire, and motivate the concession team to achieve sales targets and KPIs., • Coach and develop team members through regular feedback, training, and performance reviews., • Foster a positive, high-performance culture rooted in teamwork, accountability, and brand excellence., • Oversee recruitment, onboarding, and ongoing development of the concession team., • Manage daily team scheduling, floor coverage, and shift planning. Client Experience & Clienteling • Ensure the highest standards of luxury customer service across the concession., • Support the team in building and maintaining a strong client book through personalised outreach and relationship building., • Handle high-profile clients and complex customer situations with professionalism and tact., • Collaborate with the marketing and retail teams on clienteling initiatives, events, and in-store experiences. Commercial Performance • Drive commercial results by analysing sales performance, conversion, ATV, UPT, and wider KPIs., • Identify trading opportunities and implement strategies to maximise business potential., • Monitor inventory levels, stock movement, and product performance, escalating issues where necessary., • Ensure timely execution of product launches, campaigns, and promotional activity. Operations & Visual Merchandising • Maintain exceptional visual presentation standards in line with Victoria Beckham brand guidelines., • Ensure all operational procedures are adhered to, including stock controls, delivery processes, and cash handling., • Oversee stocktake preparation and execution., • Ensure a safe, clean, and well-maintained concession environment. Brand Representation & Communication • Act as a brand ambassador, consistently reflecting the Victoria Beckham aesthetic, values, and tone., • Build strong relationships with Selfridges management and store teams., • Provide regular feedback to head office on product trends, client insights, opportunities, and challenges., • Ensure clear communication between the concession team and the broader retail network. Skills & Experience Essential • Previous experience in a management or senior sales role within luxury fashion retail., • Strong leadership skills with proven experience motivating and developing a team., • Excellent clienteling skills and a deep understanding of luxury customer expectations., • Commercial acumen with the ability to analyse data, identify opportunities, and drive performance., • Strong communication, organisational, and problem-solving abilities. Desirable • Experience managing a concession or standalone boutique., • Previous experience working with Selfridges or a similar luxury department store environment., • Multilingual skills., • Strong knowledge of RTW, luxury styling, and high-end fashion trends.

We’re partnering with a globally recognised B2B events business to appoint a Head of Delegate Sales for one of the most prestigious brands in the international creative and marketing calendar. This organisation sits within a FTSE 100-listed global events and intelligence group, bringing together some of the world’s most influential festivals including Cannes Lions, Black Hat, Money20/20, Game Developers Conference, and London Tech Week. With a strong international footprint across 30+ countries, they are redefining the B2B festival model through immersive experiences, intelligence platforms, and advisory services. This particular opportunity sits within the LIONS portfolio, home to the world’s most established global festival celebrating creative excellence. The brand is evolving rapidly, expanding into advisory, learning, and intelligence services, and entering a new phase of commercial growth. Based in London (5 Howick Place) with a hybrid working model, the Head of Delegate Sales will play a pivotal role in delivering ambitious global revenue targets. Reporting into senior commercial leadership, you’ll be responsible for: • Owning and delivering global delegate pass revenue across multiple pass types and regions, • Driving growth across emerging and priority markets in LATAM, EMEA and APAC, • Developing and executing a robust delegate sales strategy aligned to wider commercial and marketing objectives, • Leading and developing a small, high-performing team of 2–3 account managers, • Optimising sales processes, pipeline management and forecasting, with strong Salesforce discipline, • Partnering closely with marketing, data, analytics and operations to maximise lead conversion, • Acting as a senior brand ambassador with key stakeholders and customers globally This is a strategic leadership role with hands-on commercial accountability. It would suit an experienced B2B event sales leader ready to take full ownership of a global revenue line while coaching and scaling a team. What We’re Looking For: • Proven track record in delegate or ticket sales within a B2B events environment, • Demonstrable success delivering and exceeding multi-region revenue targets, • Strong experience in sales strategy, forecasting, pipeline management and Salesforce, • Ability to lead, coach and elevate junior sales professionals, • Commercially astute, analytical, and comfortable reporting at board level, • Credible stakeholder manager with strong global relationship-building skills, • Willingness to travel internationally throughout the year Benefits include: • 25 days annual leave, rising with service, plus birthday leave, • Option to work from almost anywhere for up to four weeks per year, • Private medical cover and flexible benefits, • Share matching scheme, • Volunteer days and charity match funding, • Extensive learning and development, including access to LinkedIn Learning, • Strong wellbeing and inclusion initiatives This is a high-impact leadership role within a globally recognised brand at a pivotal stage of growth. If you’re a commercially driven sales leader with deep B2B events experience and global ambition, we’d be keen to speak.

CST Training LTD, a leading UK-based training company renowned for its commitment to excellence and rapid expansion, We are currently seeking a B2B Business Development Lead. This role is essential for supporting CST's mission to deliver innovative, wise, and straightforward training solutions, contributing to our outstanding reputation for reliability and quality. Reporting To Sales Manager Role Purpose The B2B Business Development Team Lead is responsible for driving revenue growth across CST Training’s business-to-business portfolio. This role combines hands-on new business development with leadership of a small team of Business Development Executives. The postholder will set direction, coach performance, and ensure consistent execution against sales targets while building strong, long-term relationships with employer clients. Key Responsibilities Sales & Revenue Growth • Own and deliver B2B sales targets in line with company growth objectives., • Identify, target, and win new employer clients across relevant sectors., • Develop and execute account strategies to grow existing B2B relationships., • Manage the full sales cycle from lead generation through to close and handover., • Lead, motivate, and coach a team of Business Development Executives., • Set clear individual targets and KPIs aligned to overall business goals., • Conduct regular 1:1s, performance reviews, and pipeline reviews., • Support onboarding and ongoing training for new and existing team members., • Contribute to the wider B2B sales strategy for CST Training., • Analyse market trends, competitor activity, and customer needs., • Work with senior stakeholders to shape sector-specific propositions. Essential • Proven experience in B2B sales or business development, ideally within training, education, or a service-based environment., • Demonstrable success in meeting or exceeding sales targets., • Experience leading, coaching, or mentoring a sales or business development team., • Strong negotiation, communication, and presentation skills., • Confident using CRM systems and sales reporting tools., • Understanding of employer engagement within regulated or compliance-led sectors., • Results-driven with a strong commercial mindset., • Motivational leader who leads by example., • Resilient, proactive, and comfortable working in a fast-paced environment., • Commission Structure, • Bonus, • Car Parking, • Enhanced Holiday

Head of Sales Woodbury House — Mayfair, London & Dubai, UAE Location: On-site, 29 Sackville Street, Mayfair, London, W1S 3DX Reporting to: Director Compensation: Competitive base salary + excellent performance-based bonus scheme | OTE: £200,000+ per annum About Woodbury House Woodbury House is seeking a Head of Sales to build and lead the gallery’s commercial division. This role is responsible for developing a structured sales function, improving conversion across the sales funnel and scaling a team of Art Consultants capable of delivering £6m+ annual revenue. Woodbury House is a contemporary art gallery based in Mayfair, London and Dubai, UAE, specialising in street art and graffiti art. Founded in 2014, the gallery has developed an international reputation for working with pioneering and historically significant artists from the street art movement. The gallery represents and works with internationally recognised artists including Blek le Rat, Richard Hambleton, Lee Quiñones, DEFER, Gary Stranger and Torrick “TOXIC” Ablack, while also curating exhibitions that explore the evolution of street art from its origins on the streets to its place within major collections, galleries and museums worldwide. Operating from our flagship gallery in Mayfair, Woodbury House provides collectors with a highly personalised experience through exhibitions, private appointments, collector events and tailored acquisition guidance. We work closely with both new and established collectors, offering access to historically significant works and helping clients build meaningful collections through thoughtful, consultative conversations. As the gallery continues to grow, we are now seeking a Head of Sales to take ownership of the commercial performance of the business and lead the development of a structured and scalable sales division. The Role This is a senior commercial leadership role responsible for building, structuring and leading the gallery’s sales division. The successful candidate will work closely with the Director to define and execute the strategy required to increase sales performance and build a structured, scalable sales operation capable of supporting a team of Art Consultants and delivering £6m+ annual revenue. This role requires someone who combines commercial leadership, operational discipline and hands-on sales ability. Initially, the Head of Sales will play an active role in the sales process while implementing systems, processes and performance standards that will support the growth of the division. As the team develops, the Head of Sales will recruit, train and manage Art Consultants, ensuring a high level of professionalism, accountability and performance across the department. Ultimately, the objective of this role is to build a disciplined and scalable sales function that operates with clarity, structure and consistent results. Key Responsibilities 1. Sales Leadership & Strategy The Head of Sales will take full responsibility for the performance, structure and development of the gallery’s sales division. • Taking overall responsibility for the gallery’s sales performance and revenue growth, • Working closely with the Director to define and execute the gallery’s commercial strategy, • Developing initiatives designed to increase revenue, improve conversion rates and strengthen collector relationships, • Establishing clear performance standards, expectations and accountability across the sales function, • Leading regular sales meetings, performance reviews and strategic planning sessions, • Providing structured reporting and insights to the Director on sales performance and pipeline health, • Developing long-term strategies to scale the sales division and support continued growth 2. Sales Process & Systems (HubSpot) Woodbury House utilises HubSpot CRM as its primary sales platform. Strong organisational discipline and operational thinking are essential in this role. • Structuring and managing the sales pipeline within HubSpot, • Defining clear stages across the sales funnel and ensuring consultants follow the process, • Ensuring all enquiries, client interactions and opportunities are accurately tracked within the CRM, • Monitoring pipeline activity and identifying where leads drop off within the sales journey, • Improving conversion rates between stages of the funnel, • Establishing clear KPIs and activity benchmarks for the sales function, • Developing dashboards and reporting frameworks to track performance and forecast revenue 3. Player–Coach: Leading from the Front As the first senior hire within the sales division, the Head of Sales will initially play an active role within the sales process while building the structure required to scale the team. This approach ensures the successful candidate fully understands the Woodbury House sales cycle through direct experience before training and leading others. • Managing and closing high-value acquisition opportunities, • Leading consultation and discovery conversations with collectors, • Presenting artworks and advising clients on potential acquisitions, • Hosting private viewings and attending exhibitions or collector events, • Demonstrating best practice in client communication and follow-up discipline, • Establishing the professional standard for how the gallery engages with collectors 4. Building & Developing the Sales Team As the sales division grows, the Head of Sales will be responsible for building and developing a high-performing team of Art Consultants. • Working alongside the recruitment team to hire Art Consultants as the division scales, • Ensuring new hires meet the commercial and professional standards required within the gallery environment, • Defining the profile of successful consultants within the Woodbury House team, • Setting clear expectations around performance, professionalism and client engagement, • Training consultants to conduct consultation-led conversations with collectors, • Coaching consultants to improve conversion from enquiry through to acquisition, • Developing sales playbooks covering consultation frameworks, qualification, objection handling and follow-up, • Creating a culture of professionalism, pace and accountability within the team The objective is to develop a team capable of operating within a structured sales environment and supporting £6m+ annual revenue. 5. Sales & Marketing Alignment The gallery generates enquiries through a range of organic and paid media campaigns, exhibitions, gallery walk-ins and marketing initiatives. The Head of Sales will work closely with the marketing team to ensure alignment between lead generation activity and sales performance. • Collaborating with the marketing team to improve lead quality and enquiry conversion, • Providing structured feedback on campaign performance, enquiry sources and collector engagement, • Identifying opportunities to increase inbound enquiries and strengthen collector acquisition, • Ensuring the sales process effectively supports the gallery’s marketing initiatives The Head of Sales will also be expected to play a proactive role in developing new commercial initiatives designed to increase sales opportunities. • Proposing new ideas and initiatives designed to attract and engage potential collectors, • Identifying new channels or approaches that may generate qualified enquiries, • Working alongside marketing to test new initiatives, campaigns or collector engagement strategies, • Measuring the effectiveness of these initiatives through clear reporting and performance tracking, • Using these insights to refine future strategies and improve the gallery’s overall sales performance The objective is to ensure sales and marketing operate as a unified commercial function focused on increasing collector engagement and revenue growth. 6. The Sales Environment at Woodbury House The sales environment at Woodbury House is very different from traditional high-volume sales floors or outbound call centre environments. Our approach centres on delivering a tailored experience for each collector, where conversations are thoughtful, consultative and focused on building long-term relationships rather than simply pursuing transactions. Collectors engage with the gallery through exhibitions, private appointments, events and enquiries. From the first interaction, our role is to guide them through a considered journey — understanding their interests, educating them on artists and works, and advising them on acquisitions that align with their taste and collection. Key characteristics include: • Consultative conversations rather than transactional selling, • Tailored collector experiences through private viewings and appointments, • High-value acquisitions and meaningful client relationships, • A journey-led approach from enquiry through to acquisition, • Long-term client management and repeat acquisitions This is a luxury consultative sales environment, where professionalism, credibility and relationship-building are central to the process. Skills & Experience Essential • Proven experience leading or managing a sales function, • Strong background in consultative or high-value sales, • Demonstrated experience managing, coaching and developing salespeople, • Experience working with CRM systems (HubSpot preferred), • Strong organisational and operational discipline, • Experience structuring sales pipelines and improving conversion rates, • Excellent communication and relationship-building skills, • Experience scaling a sales team, • Experience working with inbound enquiry funnels, • Commercial mindset with the ability to analyse performance data, identify opportunities for growth and implement strategies to improve sales performance Beneficial • Experience in art, luxury, property, finance or other high-value advisory sales environments, • Familiarity with Art Logic or inventory-based businesses Prior experience in the art world is not essential. The product and systems can be taught to the right commercial leader. What matters most is the ability to bring structure, discipline and proven sales fundamentals to the gallery, helping bridge the gap between the art world and a highly effective commercial sales operation.

Coach and support Relationship Managers and Relationship Support Officers. Relationship Manager (or equivalent) role within banking. Proven experience in portfolio management, credit, and client relationship management.

Made Smarter Made Smarter is a Department for Business and Trade (DBT) funded programme that focuses on boosting manufacturing SME productivity, growth and efficiency. It was launched in 2019 in the North-West of England and has since been rolled out across another five regions in the UK. The London Made Smarter programme launched in April 2025 and will be delivered by L&P in the Small Business Directorate. Purpose of the role The Senior Technology Adoption Specialist (Senior TAS) will manage SME outreach and engagement to ensure strong participation in the programme. They will be responsible for delivering high‑quality industrial digital technology (IDT) support, guiding SMEs through their adoption journey, and ensuring all activities meet the programme’s standards of excellence. They will: • Work with the Head of Small Business Programmes along with the Senior Programme Manager on programme planning, technical delivery, monitoring, reporting and stakeholder engagement, and the continuous innovation and improvement for the programme., • Be an ambassador for the programme, to build visibility with SMEs and potential collaborators across London boroughs and manage the relationship with relevant SME and industry networks., • Achieve programme KPIs related to technical adoption activity. Reaching target number of Registrations, Digital Adoption Workshops and Roadmaps, and Intensive Support., • Supporting programme KPIs to engage SMEs on Courses, Grants and Internships., • Manage a personal portfolio of manufacturing and engineering SMEs. Provide strategic digital transformation advice and create bespoke IDT adoption roadmaps., • Line manage, supervise and coach a team of Technology Adoption Specialists, ensuring high-quality delivery, performance management, and professional development., • Work with the Senior Programme Manager to deliver the Alumni activity, including sourcing expert speakers and identifying SME case studies, • Supporting the Marketing and PR team to increase visibility and reputation of London & Partners and the programme, such as identifying SMEs case studies and engaging in press opportunities where relevant., • The Senior TAS will operate all across London and will work from the L&P main office as well as remotely, including site visits to the business’ premisses of the SMEs supported. Leadership and Line Management • Lead, manage, and coach a small team of Technology Adoption Specialists to achieve programme KPIs and quality standards. Ensuring they have the right support to carry out their role., • Line management of the team of Technology Adoption Specialists, conducting regular one-to-ones, performance reviews, and team meetings to ensure a collaborative and high-performing culture, and identify training and development opportunities, • Work with the Head of Small Business Programmes and Senior Programme Manager ensure adherence to programme delivery plan; meeting timelines, budget and outputs., • Review and quality-assure client outputs such as IDT Roadmaps to ensure consistency and compliance with programme standards., • Maintain personal and professional development to meet the changing demands of the role and participate in appropriate training/development activities to improve your people management and technical skills. Client & Programme Delivery • Manage a portfolio of SME manufacturing and engineering businesses, conducting diagnostics and designing bespoke IDT Transformation Roadmaps., • Be focussed on supporting your team to provide a quality and seamless customer service for SMEs., • Provide expert advice on adopting relevant digital technologies, drawing on experience in areas such as automation, AI, systems integration, or additive manufacturing., • Support businesses in applying for grant funding and internship applications; preparing investment documentation, and presenting to funding panels., • Facilitate workshops, training, and site visits to foster engagement and knowledge sharing., • Supporting the delivery of Alumni events. Identifying key themes to support SME needs, and speakers. Stakeholder Engagement & Networking • Represent London & Partners and Made Smarter London at industry events, conferences, and policy roundtables to promote the programme., • Build strong relationships with local manufacturing networks, innovation centres, academic institutions and experts across Digital Transformation, who we may collaborate with to enhance our programme offering to SMEs., • Work collaboratively with peer TAS across the Made Smarter Adoption group and delivery partners to align share best practice. Monitoring, Reporting & Continuous Improvement • Ensure accurate data capture and reporting in CRM and programme management systems., • Monitor progress against KPIs and funding requirements, providing regular performance updates to the Head of Small Business Programmes and Senior Programme Manager., • Work with the Head of Small Business Programme and Senior Programme Manager on continuous improvement of the programme, to optimise customer journeys, increase performance and efficiencies within programme., • Demonstrable experience leading and coaching teams in a technical, innovation, or SME advisory setting., • Line-management experience; setting objectives, performance management and professional development plans., • Proven track record of delivering successful IDT adoption or digital transformation projects in manufacturing or engineering contexts., • Experience working with SMEs to develop digital strategies, improve productivity, or access innovation funding., • Strong stakeholder engagement experience, ideally within business support, innovation ecosystems, manufacturing networks or government-funded programmes. Essential Skills • Proven experience of client and account management., • Strong leadership, people management, and mentoring abilities., • Excellent communication and relationship management skills across diverse stakeholder groups., • Skilled in diagnosing business needs and designing tailored digital adoption technology roadmaps., • Confident in presenting to senior stakeholders and representing programmes publicly, • Well-developed IT skills, including an understanding of computerised management information systems, spreadsheets, diary management, e-mail and CRM databases. Knowledge • Deep understanding of Industrial Digital Technologies (IDTs) and their application in manufacturing., • Strong links and knowledge of business networks across London’s manufacturing and industrial digital technology sectors., • At least degree level with a relevant technical, digital or business education with relevant experience of digital technologies or degree level qualification with a management body or the relevant business experience to match, • Knowledge of the UK business support landscape, innovation funding, and SME growth challenges., • Awareness of monitoring and reporting requirements for public-funded programmes., • Understanding of customer focused approach of working with businesses to foster engagement and encourage commitment to working towards economic development. Qualifications • Degree (or equivalent experience) in a relevant technical, engineering, or business discipline., • Project management, leadership, or coaching qualifications are desirable., • ? Competitive Salary: We value your contributions and ensure you are rewarded accordingly., • ? Learning & Development Opportunities: Continuous growth is at the heart of our culture, with ample opportunities for professional development., • ? Strong Culture of Belonging: We foster an inclusive environment where every team member feels valued and supported., • ? Various Networks for Staff: Connect with like-minded colleagues through our numerous staff networks., • ? Competitive Pension Scheme: Secure your future with our robust pension plan., • ? Networking Opportunities: Expand your professional network within your chosen field., • ? Geopolitical Insights: Gain unique perspectives on global economic and political trends., • ? Hybrid Working Arrangement: Enjoy the flexibility of working both remotely and in-office., • ✈️ WorkFlex: Take advantage of opportunities to work abroad and experience different cultures. London's diversity is its biggest asset. At London & Partners, we aim to ensure our workforce reflects the diversity of the city that we promote. We encourage applications from people of any age, gender, ethnicity, sexual orientation or assignment, faith or disability. We also appreciate that many people require flexibility in their working patterns and encourage you to talk to us at interview about any flexibility you may need, be it full-time, job-share, or part-time. We encourage applications from all sections of the community. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

Group, Conference & Events Sales Manager - Hilton London Wembley WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! What makes Hilton Wembley unique, is the sense of belonging and teamwork shared throughout all our departments. This hotel is the #choiceofchampions - one day we are busy looking after a family on vacation visiting London, the next day a world's famous sports team or music artist. But every day we are busy creating lasting memories. A WORLD OF REWARDS • Free and healthy meals when on duty, • Grow your Career, • Personal Development programmes designed to support you at every step of your career, • A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing (, • Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets), • Team Member Referral Program, • High street discounts: with Perks at Work, • Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days), • Discounted dental and health cover, • Maximise all Group, Conference, and Event revenue opportunities, • Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets, • Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy, • Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market, • Conduct weekly spot checks of five bookings carried out with a minimum of 90% "achieved" in any departmental and system audits for any Team Member, • Ensure the GCE Sales Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts, • Manage and develop the GCE Sales Team to ensure career progression and effective succession planning within the hotel and company, • Demonstrated previous managerial or supervisory experience in a Reservations and/or Conference & Events Sales function in the hotel/leisure sector, • Strong leadership skills to effectively manage and motivate the team to achieve high levels of performance and exceed targets, • Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges, • Excellent selling capability and an ability and desire to coach selling techniques to their team, • Excellent organisational and planning skills, • Accountable and resilient, • Ability to work under pressure

A leading accountancy and advisory firm is seeking an experienced Transfer Pricing Associate Director to join its growing tax team. This role offers the opportunity to work with multinational clients across a wide range of industries, advising on transfer pricing matters throughout the full lifecycle - from design and implementation through to documentation and audit defence. You will play a key role in leading client engagements, developing teams, and supporting the growth of the transfer pricing practice, working closely with Partners and Directors on complex international tax projects. The Role • Lead and deliver transfer pricing advisory and compliance engagements for multinational clients across multiple sectors., • Manage and develop a portfolio of client relationships, acting as a trusted adviser on transfer pricing matters., • Support Partners and Directors in the delivery of complex projects and the overall growth strategy of the transfer pricing team., • Manage, coach and develop a team of tax professionals, ensuring high standards of technical delivery and professional development., • Act as the lead on assignments where appropriate, coordinating teams and ensuring work is delivered efficiently and to a high standard., • Build and maintain strong internal and external networks, supporting business development initiatives and contributing to proposals and pitches., • Oversee the day-to-day management of projects, ensuring effective planning, resourcing and delivery., • Continue to build personal expertise in transfer pricing and contribute to the team's wider technical capability.About You, • ACA, CTA, ATT or equivalent professional qualification., • Strong experience in transfer pricing advisory and documentation, ideally gained within a professional services environment., • Proven ability to manage projects and lead teams, delivering high-quality work with minimal supervision., • Strong commercial awareness and a strategic approach to client service., • Excellent communication and relationship-building skills with both clients and colleagues., • Demonstrated experience at Manager level or above within transfer pricing. This is an excellent opportunity for an experienced transfer pricing professional to take on a senior leadership role, combining client advisory work, team development, and business growth responsibilities within a dynamic and expanding tax practice.

Commercial Finance Manager South West London (Hybrid) | Permanent | Retail & Consumer | Up to £75,000 + Bonus + Benefits We're partnering with an exciting, high-growth company to appoint a commercially focused finance professional into a high-impact role supporting the wider business. This is a brilliant opportunity to join a fast-paced, entrepreneurial environment where the culture is collaborative, down to earth and refreshingly non-corporate. The teams are genuinely supportive, hands-on and solutions-focused people, get stuck in and make things happen. Reporting into senior finance leadership, this role sits at the heart of commercial decision-making across retail and e-commerce performance. The Opportunity The purpose of this role is to provide high-quality commercial finance support to the business, helping teams understand performance, optimise profitability and make better-informed decisions. You'll be responsible for building and maintaining insightful financial models, delivering meaningful analysis and partnering closely with stakeholders across trading, buying, merchandising and e-commerce. This role would suit someone who enjoys pace, ownership and working closely with the business rather than sitting purely in the numbers. Key Responsibilities Business Partnering & Performance • Act as a trusted finance partner to retail and e-commerce teams, • Provide the right balance of support and constructive challenge to drive performance, • Deliver clear, actionable insight to senior stakeholders, • Prepare and track KPIs to optimise key business drivers, • Play a lead role in budgeting and reforecasting cycles, • Manage and evolve financial planning models, • Monitor weekly performance and assess impact on forecast, • Deliver sales and margin variance analysis, • Partner closely with Buying and Merchandising to drive efficiencies, • Lead CAPEX forecasting, reporting and post-investment reviews, • Support, coach and develop two direct reports, • Fully Qualified Accountant (ACA / ACCA / CIMA), • Proven experience in a commercial finance or business partnering role, • Retail, consumer or multi-site experience highly beneficial, • Strong financial modelling and Excel capability, • Confident communicator able to influence non-finance stakeholders, • Highly organised with strong attention to detail, • Commercially curious and proactive, • Down to earth and approachable, • Comfortable rolling their sleeves up, • Calm and solutions-focused under pressure, • A natural relationship builder, • Happy in a fast-moving, less corporate culture, • Hybrid working, • Strong staff discount, • Real exposure to senior stakeholders, • Supportive, friendly and high-performing team BH35572

Senior Delivery Manager Directorate: Standards Team: Workforce Development Manager: Director of Standards Direct reports: Education Network Manager, High Skills Performance Coach and Curriculum Lead (two colleagues) Role purpose The Senior Delivery Manager plays a key role in leading high-quality operational delivery across WorldSkills UK’s workforce development products and services. The postholder will be responsible for contract, project and performance management, ensuring all programmes are delivered efficiently, consistently and to a high standard. Working closely with colleagues across the organisation, this role leads operational systems, processes and delivery management to support effective provision for further and higher education and the skills system, raising standards of teaching, learning and assessment. Key tasks and responsibilities The postholder will be accountable for ensuring that workforce development programmes and services are delivered efficiently, compliantly and to a high standard, with strong operational oversight and continuous improvement. Contract and project management: • Lead contract and relationship management with key grant funders, ensuring compliance with funding agreements and timely resolution of delivery issues, • Ensure timely and accurate reporting, including regular performance updates and financial summaries, to support effective oversight and decision making, • Maintain strong operational governance by identifying, managing and mitigating risks, and escalating issues appropriately, • Oversee data management processes to ensure accurate collection, monitoring and reporting of operational and performance data, • Lead the development, implementation and continuous improvement of systems and tools that underpin programme delivery (e.g. CRM, dashboards, workflow), • Lead the planning, implementation and delivery of workforce development products and services to ensure they meet agreed project objectives, quality standards and stakeholder requirements, • Plan and oversee high‑impact events and training delivery, managing the full end‑to‑end customer journey from promotion and delegate engagement, through booking and delivery, to post‑event evaluation, • Ensure all activity is scheduled and sequenced effectively around the academic year, • Manage and support the team of trainers and coaches to deliver high‑quality, consistent and impactful training and engagement activity In addition to the key tasks and responsibilities set out above, employees at this level are expected to: • Manage, support and motivate allocated staff to successfully deliver agreed activities and tasks, • Produce specification requirements in line with procurement processes for outsourced activity, • Contribute to organisational risk and issues management processes, • Support delivery of WorldSkills UK’s strategic priorities and annual business plan, • Ensure resources (staff, suppliers, partners, volunteers) are managed efficiently and effectively, • Contribute to a performance‑driven culture with robust monitoring, evaluation and reporting, • Demonstrate WorldSkills UK’s values in all aspects of the role, contributing to a collaborative, inclusive and high-performing organisational culture, • Promote and comply with WorldSkills UK’s policies, including safeguarding, health and safety, equality, diversity and inclusion Qualifications and experience: • Experience of operational, project or programme management within education, skills or workforce development [E]., • Experience managing complex projects and multiple stakeholders in publicly funded or grant‑funded environments [E]., • Strong programme and budget management skills [E]., • Ability to lead operational change initiatives and embed new systems and processes [E]., • Strong analytical skills, with the ability to interpret complex information and translate insights into action [E]., • Excellent risk management, problem‑solving and decision‑making skills [E]., • Ability to influence and motivate colleagues and partners, including those working remotely [E]., • Demonstrates professionalism, reliability and sound judgement [E]., • Organised and methodical, with a structured approach to planning and delivery [E]., • Able to work independently, using sound judgement and initiative, while collaborating effectively with others [E]., • Able to identify practical solutions and improve ways of working [E]., • Adapts positively to changing priorities and ways of working [E]., • Works collaboratively with colleagues and partners to achieve shared goals [E]., • Able to work occasionally outside normal hours where required [E]. WorldSkills UK is committed to making appointments on merit by fair and open processes and use a blind recruitment approach. Please ensure that you submit your application in Word (curriculum vitae and cover letter) to help us in this process. We recognise that no candidate is likely to meet every criterion in full. If your experience is not an exact match but you believe you can bring relevant skills and experience to the role, we encourage you to apply. For the full details on how to apply, read the full job pack attached to the advert. Interview process and timeline It is intended that the interview process will have two stages: • Stage 1 – online via MS Teams. The interviews will be held on Tuesday 7 April 2026. Application deadline The deadline for applications is Sunday, 29 March 2026 at 17:00. Please note that late or incomplete applications will not be considered.

Want your first (or next) role to actually mean something? This charity role helps people with chronic pain and mobility conditions stay in work or return after time off. You’ll support people whose health has knocked their confidence — and help them rebuild it. You’ll be trained as a Health and Work Coach (including NHS-accredited training and Dialog+ assessments), so it’s a strong career launchpad. You’ll fit if you: Have a degree in psychology, health, sports science or similar Have supported vulnerable people before (paid or voluntary) Care about helping people move forward You’ll manage around 20–25 participants, working face-to-face in NHS settings, GP practices and job centres. Not home-based — this is community-focused and relationship-driven. Participants receive free physio, gym access and structured employment support. You’ll assess needs, build action plans, support job searching, liaise with employers and help overcome workplace barriers. Must be currently London-based. Interviews 3rd March. The programme has been extended after a successful pilot. It’s offered as a permanent contract, with strong continuation plans and efforts to redeploy if funding shifts

Our client is a Global Multi-disciplinary design consultancy who are looking to add to their Flood Risk & Drainage Team based in their Central London head office. They work with public/private sector land promoters and house builders, developers, signature architects, Government, and local authorities. The Role: Develop and nurture excellent relationships with key clients internally and externally ensuring their needs are met and expectations exceeded. Display strong interpersonal and communication skills, thriving both independently and as a collaborator. Lead the day-to-day engineering design aspects of projects within agreed upon timeframes and budgets. Oversee junior members of the team producing Flood Risk Assessments and Drainage Strategy Reports. Highly proficient in using industry best practice software packages MicroDrainage, InfoDrainage and Civils 3D. Experience in undertaking spatial coordination, technical design on projects through to construction and handover on large scale complex projects. Lead and support junior members of the team in the preparation, checking and submission of various section agreements under the Water Industry Act 1991. Utilise your comprehensive understanding of industry guidelines including NPPF, SuDS Manual, The Design and Construction Guidance, and related technical standards. Review technical reports, effectively conveying complex technical information in a clear and concise manner. Lead discussions with the Lead Local Flood Authorities, (LLFA), Environment Agency, (EA) and Water Authorities, (WA). Champion health and safety practices within the workplace and during the design process. Mentor and develop the skills of junior team members, fostering their professional growth. Working in partnership with other colleagues to ensure coordination across the Development discipline and sharing of market intelligence, best practice and innovation. Engaging with the Technical Leadership Group, (TLG) to promote technical innovation, best practice and technological advancements for infrastructure development for major projects. What you need to succeed: Chartered Engineer (CEng) or Incorporated Engineer (IEng), or close to sitting Professional Review with ICE or CIWEM. Proven track record in building and maintaining strong client relationships. Demonstrated ability to communicate effectively and work both independently and collaboratively. Excellent technical reporting writing and review skills. Track record in securing new workstreams and generating new business opportunities in the Development sector / market. Commercial and strategic capability with a demonstrable track record in having identified and subsequently delivered new business opportunities. Expert stakeholder management and related relationship and team management skills. Demonstrate the desire to constantly improve, motivate and encourage others, lead and implement change programmes, inspiring colleagues and drive an innovative and supportive culture. Act as a catalyst for change. Forward thinking, capable of visualising and planning for the longer term. A broad range of project experience, both within Discipline and multi-disciplinary. Demonstrate an ability to communicate effectively, use own knowledge to support and coach others as required. Actively champion sharing knowledge, ideas and intelligence. Strong presentation skills, able to lead and facilitate workshops, training sessions and one to one learning. Influential and persuasive internally and externally, encourages open dialogue and feedback. Able to reason logically and apply a systematic process to finding solutions, proactive in responding to problems, able to apply sound logic in situations of ambiguity and problem-solving methodologies across a range of circumstances. What's on offer: Work-life balance Health & Wellbeing packages Flex your time Extensive Career Professional Development Chartership Progreamme

Health and Safety Professional - Leading Construction Consultancy (Client Side Role) Location: Permanent on-site role at a major construction project We are working with a leading construction consultancy to recruit an experienced Health and Safety professional who will provide expert client-side advice across a large and complex construction project, from initiation through to completion. This is an excellent opportunity for someone who enjoys autonomy, responsibility, and the chance to influence high-profile project delivery. The Role As the Health and Safety professional on this major project, you will act on behalf of the client, ensuring their duties and obligations are fulfilled while maintaining a positive, collaborative relationship with the principal contractor. You will provide oversight, guidance, and assurance throughout the lifecycle of the project. Key Responsibilities Project Health and Safety Management Monitor and work closely with the appointed principal contractor. Attend regular meetings with the principal contractor and wider project team. Provide support and assistance to contractors and site teams. Advise and assist the client on compliance with CDM Regulations and all relevant construction-related health and safety legislation. Coordinate health and safety aspects during design stages. Facilitate strong communication between the client, designers, and contractors. Liaise with the principal contractor on design development and safety implications. Client Relationship and Reporting Support business unit directors in delivering business objectives. Positively engage with the client to develop and maintain strong working relationships. Deliver a high-quality service that meets all client expectations and standards. Produce and present regular health and safety reports, including prompt flash reports for major issues and comprehensive weekly and monthly updates. Leadership and Business Support Mentor and coach team members to help them reach their full potential. Assist in preparing bids and proposals for services. Promptly advise directors of issues that may impact professional indemnity exposure. About You This role is ideal for someone who is confident working independently in a client-side capacity and is experienced in high-level monitoring of principal contractors on active construction sites. Experience, Knowledge and Skills Strong construction-related health and safety experience post-Tech IOSH qualification. Proven track record of delivering services on live construction sites. Solid understanding of construction methods and materials. Comprehensive knowledge of construction safety management and relevant legislation. Excellent written and verbal communication skills. Methodical, organised, and able to approach work logically. Strong problem-solving and negotiation skills. Financial awareness and solid numeracy skills. Ability to prepare high-quality bids for services. Proficient in MS Outlook, Word, Excel and PowerPoint. Able to work collaboratively within teams and lead when required. Qualifications Essential: NEBOSH Construction and General Certificates / Tech IOSH or Grad IOSH (experience-dependent). Preferred: NEBOSH Diploma / CMIOSH. Benefits Clear opportunities to grow and develop your career. 24 days annual leave with the option to purchase additional days. Contributory pension scheme. Employee Assistance Programme. Global travel scholarship programme. Flexible working arrangements. For more information on this exciting opportunity please contact Charmaine Mundy Aldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

Regional Chef Manager - Midlands and North Location: Field-based, covering Birmingham, Liverpool and Selby Salary: Up to £33,000 per annum plus car allowance Working Pattern: Permanent Full-time, field-based 5 days over 7 including weekends with occasional overnight stays For more information about careers at Dine Contract Catering and our benefits please visit: Careers at Dine Contract Catering We're looking for a Regional Chef Manager who can do more than cook. As a key member of our operational leadership team, you'll bring culinary expertise, commercial acumen and people leadership together to deliver food excellence across multiple sites. This is a role for a hands-on, strategic leader who's as comfortable in a kitchen as in a client meeting. Someone who can coach and inspire chefs, build strong site relationships, and ensure consistency, innovation and compliance across the region. What You'll Be Doing: Lead and support kitchen teams across your regional patch to deliver exceptional food and service every day. Drive consistency and quality in menu delivery, presentation, and food safety across all sites. Develop and mentor Chef Managers and kitchen teams, supporting their growth and performance. Partner closely with Site Managers, Clients, and Central Support Teams to enhance standards, drive innovation, and deliver commercial success. Monitor and manage key operational metrics including food costs, labour, waste, and GP to ensure commercial efficiency. Ensure full compliance with food safety, health & safety, and company policies across all locations. Champion culinary excellence and continuous improvement, introducing new ideas and initiatives that elevate our food offer. What You'll Bring to the Table: Proven experience in a Chef Manager or Head Role role with multi-site responsibility. A strong culinary background with a passion for exceptional service. Inspirational leadership skills. You develop teams, build engagement and lead by example. Excellent client relationship management and communication skills. Strong understanding of food safety, compliance and kitchen operations. Strong financial and operational understanding, confident with budgets, cost control, and performance reporting. A full UK driving licence and flexibility to travel regularly across the region. Why Join Us? We offer a dynamic environment where no two days are the same. You'll have the autonomy to shape culinary standards across your region while being supported by a passionate central team. We also offer exciting culinary development pathways for you and your teams, from hands-on mentoring to recognised qualifications, so you can continue to grow your skills while inspiring others to do the same. #DINE Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKCT

We are looking for a proactive People Partner for a fixed term contract of 12 months to join our People Team and support leaders across a world‑renowned contemporary arts organisation based in London. In this role, you will act as the first point of contact for managers in your business areas, providing confident, timely and solutions‑focused advice across the full employee lifecycle. You will coach and influence managers to strengthen leadership capability, support resourcing and talent planning, and lead on employee‑relations matters, ensuring fair and consistent application of policies. You will generate insight from people data, support recruitment and onboarding, and help managers identify development needs within their teams. You will also guide managers through underperformance and capability processes, helping embed a culture of positive, proactive performance management. To succeed, you will bring strong relationship‑building skills, solid ER expertise and a collaborative, forward‑thinking approach to supporting people and leaders. If you are an experienced HR professional who enjoys partnering closely with managers and making a meaningful impact, please apply to this opportunity. Hybrid working policy is 3 days a week in the offices in central London

This job is with State Street, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Who we are looking for: Charles River focuses intently on delivering market leading and feature rich technology wrapped in an exceptional client service experience. Reporting to the Chief Revenue Officer (CRO) who in turn reports to the President and CEO of CRD, you will have responsibility for the Charles River Development EMEA region, spanning approximately 170+ employees across the region. You must have vision, drive, and the ability to execute, together with superior leadership skills. You will directly report into the CRO and work across the management teams of CRD, Alpha and State Street. Additionally, you will be a member CRD Executive Committee (EC) Management Committee (MC) and the State Street EMEA Leadership Team. You will be accountable for regional financial performance, revenue, expense, operations, staff, clients, contributions to global product development and innovation efforts, risk and governance. You will be an ambassador, driving forward the CRD and States Street solutions, culture and vision of the company through leadership and client engagement to ensure a prosperous future for the company. You will have a proven aptitude to present and deliver a compelling case for significant investment in operational solutions. You must have the ability to lead by example and will be expected to be actively involved in major sales opportunities and C-Level customer relationship management, including ownership as an executive sponsor for key clients. Market knowledge of the professional investment management industry is preferred but greater value will be attached to the ability to lead, attention to detail, critical analysis, the ability to provide quality relevant, feedback and mentoring to staff. Why this role is important to us The team you will be joining is a part of Charles River Development (or CRD), that became a part of State Street in 2018. CRD helps create enterprise investment management software solutions for large institutions in the areas of institutional investment, wealth management and alternative investment management. Together we have created the first open front-to-back platform - State Street Alpha, that was launched in 2019. What you will be responsible for Management, leadership and growth of the EMEA operations for Charles River Development, that will report directly to the CRO of CRD. Ensuring achievement of revenue targets, client retention mandates and transition of self-managed clients to CRD's SaaS offering. Hands-on day to day management, hiring, mentorship, customer retention, driving of the sales process, client SaaS conversion, deal closure, and managing the services operations. Management of the EMEA budgets and P&L Oversight of operations in CRD/State Street Hubs, currently centred in Poland. Setting targets, budgets and goals for local Management Committee, monitoring sales forecasts and setting headcount for the EMEA region Leading and driving the implementation of best practices, policies, and cross-CRD initiatives aimed at creating organizational efficiency, effectiveness, and improved client experience. Sales and services for the EMEA region of enterprise investment SaaS solution for front and middle offices of institutional, wealth management and alternative investment firms Overseeing company operations and employee productivity, building a highly inclusive culture ensuring team members thrive and organizational outcomes are met Reviewing and contributing to product direction and planning, especially for markets in the EMEA region. Acting as an ambassador for both CRD and State Street at external industry events, increasing the prominence of CRD in EMEA Working closely with CRD's EMEA management to identify and develop business opportunities Maintaining the highest standards of conduct, integrity and risk excellence Ensuring that the business has the right resources to operate effectively and that staff are motivated and engaged Planning and executing an effective employee experience through events such as Town Hall meetings and other key employee communications and engagements. Implementation of all Global Strategic Initiatives and practices across the EMEA region. What we value Previous experience in a similar role, managing a region/business/product line and ability to demonstrate growth and expansion within the same. Proven record of strong stakeholder and client management both internally and externally. A strong track record of building and leading high-quality teams and instilling in them a performance orientation, engaging and inspiring in them a sense of shared purpose and the collective skillsets needed to deliver stretch goals. Excellent written, verbal, listening and presentation skills Strong management skills and the ability to proactively plan and execute on objectives. Ability to coach and develop senior level managers. Must be comfortable and able to credibly engage and build relationships with C-level management Ability to develop strong cross-functional and cross-regional relationships with peers and key stakeholders across both CRD and the wider State Street organization Ability to deliver on key initiatives with minimal oversight and guidance Strong price and contract negotiation skills Excellent interpersonal and public speaking skills Proven ability to implement industry and technical best practices. Strong contributor with high motivation and the ability to take initiative and delegate effectively. An analytical, creative, and innovative approach to solving problems Deep commercial acumen; having managed a P&L previously with focus on growth and business development An executive presence and the ability to interact and influence effectively at senior levels both internally and externally. Education & Preferred Qualifications A university degree is required - a business management, finance or technical degree is desirable. Proven experience in a similar or relevant role e.g. Head of Region, Managing Director, Business Head, SVP. Additional requirements Experience in the investment industry is preferred (sales or product management experience with order management, execution management, electronic trading, portfolio management, analytics, risk management, IBOR, Data Management or other investment software products preferably delivered via SaaS to institutional investment managers, wealth managers, alternative investment managers, banks, brokerages, insurance companies, asset owners, and/or hedge funds is ideal) Consulting sales and/or management experience desirable, but not as a replacement for enterprise software experience Must have the ability to display depth and understanding of market, solutions and product content Must have technical acumen to understand CRD products, competitor products and strategies, customer requirements, objections, articulate CRD advantages and mentor staff. Preferably should have experience with strategic product planning and product management especially for the EMEA financial market Ability to diagnose problems quickly and have foresight into potential issues Experience in the mitigation of risk and meeting all compliance & legal requirements Comfortable in engaging with senior-level client leaders, at industry events, and in the media - must be able to connect with various audiences About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at StateStreet.com/careers Read our CEO Statement ]]>

We are seeking a skilled Sous Chef to join the Claridges Culinary team. Set in the heart of Mayfair, Claridges is an art deco icon and a byword for understated elegance. Since the 1850s, Claridges has excelled at the finer things in life: glamorous design, inspiring dining, impeccable service. There are many 5-star hotels in London but nowhere quite like Claridges. The hotel is a unique combination of splendour and charm with long-standing connections with royalty that have led to it sometimes being referred to as annexe to Buckingham Palace. Claridges has a famous all-day dining and Afternoon Tea restaurant the Foyer & Reading Room, LEpicerie that offers a culinary theatre of the kitchen, and three bars: Claridges Bar, the intimate Fumoir and effortlessly elegant Painters Room. As a Sous Chef you will be responsible for: Supervise the preparation of ingredients for and during service working alongside the junior sous chef Manage and support a team of commis chefs, demi chef de parties and chef de parties on the section Ensure that the highest standards are maintained in the preparation of food Support the rest of the kitchen team during service to ensure a smooth operation Maintain a positive relationship with the kitchen and front of house team Coach and develop the junior members of the team for future succession Entry Requirements Experience as a sous chef in a fast paced kitchen environment Luxury hotel experience would be beneficial Passion for food and quality products and ingredients Be a team player with good communication skills Ability to work in a high pressured environment Excellent attention to detail This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing hotel team renowned for their approach and delivery of unparalleled service. Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day. In return for your hard work and dedication we offer you: Financial Stability Excellent salary package. Family Friendly company policies including enhanced Maternity and Paternity Pay. Holiday allowance increase after 3 and 5 years of service. Travel Season Ticket Loans. Pension Scheme*. Health and Wellbeing Support Subsidised monthly Podiatrist and Masseuse treatments. Flu vaccination vouchers*. Eye test vouchers and contributions towards glasses*. 24-hour colleague assistance helpline. On and off-site Occupational Health Service. Death in Service salary contribution. Various wellbeing activities focused on mental and physical health. A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals. Recognition and Career Development Referral Scheme Introduce a Star where you can earn up to £1,500*. Instant colleague recognition and award programme with generous prizes. Colleague of the month nominations with generous prizes. Additional paid day off to celebrate your Birthday. Internal transfer and promotion opportunities. In-house training and development team with a strong focus on career progression and personal growth. Long service awards. Memorable experiences Preferential room rates of £50 per overnight stay for yourself or your family across Maybourne. Hotel Guest Experience Stay* including an overnight stay and wining and dining at our renowned restaurants and bars. 50% Food and Beverage discount* across Maybourne. Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Childrens Party, etc.) Wedding and Baby gifts. Retirement functions. *Terms and conditions apply to all benefits. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Timeless Elegance in Mayfair Step into the heart of Mayfair and discover Claridges, an Art Deco icon that has epitomised understated elegance since the 1850s. Renowned for impeccable service, timeless design, and inspiring dining, this storied hotel offers signature suites and rooms with soaring views across London. From landmark restaurants to hidden-gem bars, every detailfrom Afternoon Tea to cocktail hourstirs the senses. There are many five-star hotels in London but nowhere quite like Claridges. TPBN1_UKCT

We are seeking a Customer Supply Chain Manager to oversee and optimise our Customer Collaboration function in the UK. This position is responsible for monitoring the total performance of how the company executes plans with Customers across Commercial and Supply Chain. Client Details The organisation is a prominent player in the FMCG sector, recognised for its innovative approach and commitment to delivering quality products. As a large organisation, it provides a robust structure and opportunities for growth within the procurement and supply chain department. Description Relationship development with key senior contacts within the Customer Commercial and Supply Chain teams. Drives Improvement in Customer experience metrics (Dispatch Rate, Overdue payments, Forecast Accuracy & Bias, Invoice Accuracy, On Shelf Availability, Claims Completion Times, # of escalations and time spent on escalations, Trade Terms compliance,) Understand Customer requirements and culture (strategy, structure, targets, operational standards, routines, processes, systems etc) so as to develop opportunities for improved service, reduced cost to serve (including Trade Terms compliance), improved on-shelf availability. Alongside this, the role owns the Customer contact strategy. Management of the team of Customer Collaboration Specialists providing support and structure for individual and team development, and set priorities / guidance for the extended Customer team (including team members working for partner organisations). Coach the team to close skills gaps across finance, Commercial, and SC knowledge. Foster an environment of team working across the business. Ensure Customer insight is fed into the forecast process, working in partnership with CD to achieve this. Driving an improving trend in the Customer level forecast accuracy and bias. Be the main contact point for the Customer Development Director(s) within the Customer Operations team. Agreeing joint improvement plans with Customer Commercial and Supply Chain teams.Profile A successful Customer Supply Chain Manager should have: Supply Chain and/or Customer Operations Experience - An experienced SC and/or Customer Experience Manager who can align sales and logistics with supply chain capabilities and with customer needs including managing demand forecasting and improvement of performance metrics like ON TIME IN FULL. Strong analytical Skills - Champions and uses data to drive insight, quickly able to identify to identify problems, root causes, and solutions. Effective at prioritising these for maximum return on time spent. understands Customers Operations and Supply Chain metrics well and use data to inform and influence internal and external stakeholders. Leadership abilities - is highly motivated to make the best contribution that they can and bring out the best in others. Is able to flex their style, adjust messages and how they are delivered based on the audience and the situation. He/she has experience in leading high performing teams, demonstrating high EQ, is able to nurture and build talent. Ability to set a vision for others of how we can improve, and articulate why it is so important, so as to build motivation in the organisation to achieve the vision. As part of this set high standards for the team. Commercial Business Understanding - understands the Customer and Company P&L and how the end-to-end Order to Cash cycle operates. Able to identify process improvement opportunities within the Order to Cash cycle. Relationship Building, Partnering, and Influencing - Ability to partner and build trust with a range of stakeholders both internally and externally, using effective communication and influencing skills. Ability to hold positive tension (in other words saying no effectively) when navigating with internal teams to serve our customers better towards a bigger impact.Job Offer Competitive salary ranging from £90,000 to £100,000 pa Car allowance, bonus, and additional benefits. Permanent position with long-term career prospects. Opportunity to work within a large organisation in the FMCG industry. Collaborative and innovative work environment. Hybrid Working Setup: 3 days/week working onsite.If you are ready to take the next step in your career as a Customer Supply Chain Manager, apply now to join a leading company in the FMCG sector