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Key Account Manager - Service Sales - Negotiable + Car or Allowance + Bonus We are recruiting for a growing UK Wide Building Services organisation who have their Head Office in the North West, they are looking for a Key Account Manager who has experience of managing Blue Chip National Clients. We will Consider people living in the South of the UK but will have to fit the brief. Key Account Manager - Package Salary- Negotiable for the right individual Car Allowance £8000 or Executive Company car (MERCEDES / BMW etc) Bonus Healthcare Package Private Pension 23 Days holiday rising to 28 with service + Bank Holidays Key Account Manager - Requirements Remote Role - Ideally within a distance to Visit the Head Office weekly for Meetings etc - Essential Be able to demonstrate Key Account Management Retention - Essential Consultative Key Account development experience - Essential CRM competency and report writing - Essential UK Wide travel will be required with occasional overnight stays as part of the role - Essential Hard Facilities Maintenance Service or Building Services Engineering background - Essential Team leadership and mentoring experience - Desirable This would suit someone who has worked for a Building Services, Construction, Industrial Maintenance, Facilities Management or Hire organisation or within other allied industries. We will accept applications from those who have worked as a Sales Manager, Key Account Manager, Commercial Manager, BDM, Business Development Manager, Business Development Director, Account Director, Service Manager, Account Manager, or Account Lead. Russell Taylor acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us

Digital Product Manager – Connected Platforms, IoT & Industrial AI Employment Type: Contract / Permanent Function: Global Digital / Connected Products Reports to: Director – Digital Products / Digital Transformation Key Interfaces: Engineering, Data & AI Teams, Field Service Operations, Sales Operations, IT Architecture, Finance, External Vendors Role Purpose The Digital Product Manager leads the strategy, development, and scaling of connected product platforms, IoT-enabled devices, and industrial AI solutions that support digital transformation across field sales, service operations, and industrial asset management. This role owns the product vision, roadmap, and value delivery for digital products that combine connected devices, data platforms, and AI-driven insights to improve equipment performance, service efficiency, and customer engagement. The Digital Product Manager works across engineering, commercial teams, and external partners to deliver scalable digital solutions and integrate them into enterprise platforms such as Salesforce and SAP. Success Measures Success in this role will be measured through: • Adoption and business impact of IoT-enabled digital products • Successful launch and scaling of connected platforms and digital services • Measurable improvements in field service efficiency and asset performance • Increased commercial value from digital offerings • Reliable delivery of product roadmap initiatives aligned with business priorities • Strong stakeholder confidence in product outcomes and delivery Key Responsibilities 1. Product Strategy & Roadmap • Define and own the roadmap for IoT-enabled digital products and connected platforms supporting industrial equipment and services. • Translate business opportunities in field sales, service, and asset management into scalable digital solutions. • Identify opportunities to apply industrial AI, advanced analytics, and connected data platforms to drive business value. • Align product strategy with enterprise digital transformation objectives. 2. IoT Devices & Connected Platform Development • Lead the development of connected device ecosystems, including sensors, gateways, and cloud-connected platforms. • Define product requirements for device telemetry, connectivity, device lifecycle management, and data pipelines. • Ensure scalable architecture for device management, operational data ingestion, and analytics platforms. • Collaborate with engineering teams to enable secure, reliable connectivity between industrial equipment and digital platforms. 3. Industrial AI & Data-Driven Products • Identify and develop digital capabilities powered by operational equipment data and AI-driven insights. • Enable solutions such as: Predictive maintenance Asset performance monitoring Automated diagnostics Intelligent service recommendations • Partner with data and engineering teams to translate operational data into customer-facing digital products and services. 4. Field Sales & Service Digital Transformation • Design digital solutions that enhance field service operations and sales effectiveness. • Integrate IoT insights into enterprise platforms including Salesforce and SAP to support sales, service, and customer engagement processes. • Enable capabilities such as: Remote asset monitoring Digital service workflows Data-driven service planning Customer performance visibility • Work with commercial teams to embed digital capabilities into sales and service offerings. 5. Product Delivery & Execution • Translate product strategy into prioritized backlogs, delivery plans, and release roadmaps. • Work closely with engineering and delivery teams to ensure high-quality and timely product releases. • Manage product requirements, user stories, and acceptance criteria. • Coordinate cross-functional delivery activities across engineering, business stakeholders, and vendors. 6. Vendor & Partner Coordination • Collaborate with external technology partners and delivery vendors to support product development. • Ensure vendor outputs align with product requirements, timelines, and quality standards. • Manage scope, delivery dependencies, and integration considerations. 7. Commercial & Financial Ownership • Develop business cases and value models for digital products and connected services. • Track product investments and monitor delivery against approved budgets. • Measure product performance using adoption metrics, operational improvements, and customer feedback. Required Experience • 7+ years of experience in digital product management, connected products, or technology platforms. • Experience developing or managing IoT-enabled products or connected device ecosystems. • Proven experience supporting digital transformation in field sales, service operations, or industrial environments. • Experience working with enterprise platforms such as Salesforce and SAP. • Strong understanding of data platforms, analytics, and AI-driven digital capabilities. • Experience working in complex, cross-functional global environments. • Ability to coordinate engineering teams, vendors, and business stakeholders. Preferred Experience • Experience with connected industrial equipment, remote monitoring, or predictive maintenance solutions. • Exposure to AI-driven analytics, asset performance optimization, or digital service platforms. • Experience delivering digital solutions integrated with enterprise sales and service processes. • Familiarity with Agile product development practices. Key Stakeholders The Digital Product Manager collaborates with: • Digital Engineering & Platform Teams • Data Science and AI Teams • Field Service Operations • Sales & Commercial Leadership • IT Architecture and Security • Finance and Procurement • External Delivery Partners

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