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  • Reception Manager
    Reception Manager
    2 months ago
    £32000–£35000 yearly
    Full-time
    London

    We currently have an excellent opportunity for an experienced and passionate Reception Manager to join our friendly and fantastic team at The Collingham Serviced Apartments. Located near South Kensington we are a 26-apartment privately owned Aparthotel that strives to provide a personal touch to every guest. As Reception Manager you will be at the heart of our Front of House operations and should bring flair and passion for delivering exceptional service. You will be someone with a helpful can-do attitude who leads from the front to ensure the operational teams deliver best in class service and memorable experiences for our guests. Responsibilities: • Oversee the daily operations to ensure excellent customer service, • Ensure strong working relationships with colleagues and guests, • Ensure immediate resolution of any situations that may arise, • Maintain communication with the guests, respond to comments and complaints, • Assist reservations, • Provide the team with ongoing coaching, training, and development including appraisals, • Ensure compliance with all policies, standards, and procedures, • Anticipate guests’ needs, exceed expectations and respond promptly, and acknowledge all guests, • Assist other departments during their peak times to ensure service levels are never compromised, • Assist the Apart-hotel Manager with any and all operational requirements including statutory requirements, • Previous experience as a senior Duty Manager, Assistant Reception Manager or Reception Manager, • Hands-on approach assisting other departments as and when required, • Excellent customer service and communication skills, • Strong leadership and motivational skills, • Ability to multi-task, effectively prioritise and execute tasks in a high-pressure environment, • Attention to detail, • A consistently positive attitude, self-motivated and enthusiastic, • Excellent personal presentation and grooming standards, • Competitive salary plus incentives, • Complimentary meal on shift, • Referral bonus scheme for recommending top talent, • Dry cleaning service for work attire, • Ongoing training and development

    Immediate start!
    No experience
    Easy apply
  • Host / Hostess
    Host / Hostess
    2 months ago
    £16 hourly
    Full-time
    London

    We are looking for a talented and passionate Host/Hostess to join the fantastic Alba team. Located near Harrods, Alba Restaurant embodies authentic Italian hospitality with a modern twist. Our inviting interiors mirror the vibrant colours of the Amalfi Coast, creating a sensory dining experience. From our impressive open kitchen featuring fresh seafood to indulgent dishes with Piedmont Truffles, every meal is crafted with care. Our curated wine list and innovative cocktails complement our commitment to excellence. Join us as our new Host/Hostess at Alba and be part of redefining Italian hospitality with creativity and flair. Join our team where top-notch communication skills are essential for engaging guests, providing exceptional service, and resolving any issues with empathy and professionalism. We excel in using advanced reservation and POS systems to ensure smooth operations, while our enthusiasm and polished appearance create a welcoming environment. Working closely with our talented team and sommeliers, we deliver seamless service and adapt effortlessly to meet guest needs and maintain high standards of excellence. As Host/Hostess You Will Receive These Benefits • Up to £16 per hour, • Personalised coaching and progression planning, • Enjoy wines at cost price., • 29 days off, including bank holidays and your birthday!, • Regular gatherings and appreciation events., • 30% off on our food menu., • Annual gifts for employment anniversaries., • Complimentary team meals. If you have what it takes to be a Host/Hostess at Alba, then please apply now!

    Immediate start!
    Easy apply
  • Waiter / Waitress
    Waiter / Waitress
    2 months ago
    £12–£14 hourly
    Full-time
    London

    **Job Title: waitress/ waiter Location: NEW High-End restaurant/ Lounge, Chiswick, London Job Type: Full-Time/Part-Time About Us: Located in the heart of Chiswick, our bar/lounge is renowned for its elegant ambiance, exceptional service, and sophisticated clientele. We are seeking a well-presented and professional Dj to join our distinguished team. If you thrive in a high-end environment and have a passion for hospitality, we want to hear from you. Role Overview: As the Dj you will be the welcoming face of our establishment, ensuring every guest receives a warm reception and an unforgettable experience from start to finish. Your role is vital in maintaining the luxurious atmosphere our guests expect. Key Responsibilities: • Warmly greet guests upon arrival and ensure they feel welcome., • Manage a calm ambiance coordinate soft background entertainment, • ⁠maintaining a lounge feel, • Maintain a pristine and organized reception and seating area., • Collaborate closely with the bar/lounge team to ensure seamless service., • Address guest inquiries and resolve any issues with professionalism., • Uphold the bar/lounge’s high standards of service and presentation. Requirements: • Must be over 21 years of age., • Impeccable presentation and grooming standards., • Previous experience in a high-end hospitality environment is preferred., • Outstanding interpersonal and communication skills., • Strong organizational abilities and attention to detail., • Ability to work flexible hours, including evenings and weekends., • Familiarity with reservation systems is an advantage. Benefits: • Competitive salary and gratuities., • Opportunities for career advancement and professional development., • Work in a vibrant, upscale environment., • Employee discounts on food and beverages., • Prime Chiswick location with excellent transport links., • ⁠COMPETITIVE SALARY! Application Process: We are committed to hiring the best and therefore have a strict interview process to ensure our team maintains the highest standards. If you believe you have what it takes to excel in this role, please send your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this position to - Application Deadline: 15th August 2024 Join us in delivering unparalleled service and creating memorable experiences for our guests. We look forward to meeting you! Further details will be discussed at the interview stage.

    Easy apply
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