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  • Host / Hostess
    Host / Hostess
    1 month ago
    £14 hourly
    Part-time
    Borough, Southwark

    Host – Award winning Mexican Restaurant This is an award-winning Mexican restaurant & cafe with 3 sites. We are looking for an experienced Host to join our team in London Bridge. We are looking for talented individuals to join our team who are enthusiastic, eager to learn and team players who thrive working in a vibrant and fast paced environment. We offer a great working environment, benefits and career opportunities. If you’re a friendly, energetic individual with a great sense of humour then Santo Remedio is the perfect place to work. Responsibilities: • Greet guests upon arrival and departure., • Show guests to their tables and provide menus., • Manage reservations, ensuring to maximize covers., • Accommodate walk-ins and take their details., • Communicate with waiters to inform them of table times., • Provide accurate wait times and monitor waiting lists., • Inform waiters of dietary requirements and special occasions., • Assist waiters in setting up tables for the next bookings., • Build guest profiles in SevenRooms., • Answer calls and address guests’ queries., • Promptly respond to email inquiries and assist guests in making reservations., • Organise large group bookings, from celebratory meals and team dinners to full hires., • Create event sheets for large bookings, ensuring dietary requirements and drinks orders are collected in advance, and distribute them to the team., • Ensure we are prepared for upcoming large bookings by collecting pre-orders and deposits., • Keep track of cancellation and no-show charges. Requirements • Experience managing reservations in a restaurant is required., • Experience with SevenRooms or OpenTable., • Excellent guest-service skills., • Strong communication skills (via phone, email, and in-person)., • Exceptional organisational skills., • Ability to problem solve under pressure. Part time role - Working mainly Wednesday to Sunday with roughly 20-25 hours spread onto 5 days. Salary £14 per hour including tronc

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  • Supervisor
    Supervisor
    1 month ago
    £13 hourly
    Full-time
    London

    Job Overview We are seeking an experienced and motivated Supervisor to oversee daily operations within our hospitality or food service establishment. The ideal candidate will possess strong leadership skills, a solid background in food preparation and kitchen management, and the ability to supervise and motivate a team. This role offers an opportunity to lead a dynamic team, ensure high standards of food safety and quality, and contribute to the overall success of our establishment. Duties Supervise and coordinate the daily activities of staff, including chefs, servers, and kitchen assistants Oversee food preparation and ensure adherence to recipes, presentation standards, and hygiene regulations Manage team schedules, delegate tasks effectively, and monitor performance to maintain high service standards Ensure compliance with food safety regulations and uphold cleanliness within the kitchen and service areas Assist in training new staff members in food production, safety procedures, and customer service protocols Monitor stock levels, place orders for supplies, and manage inventory efficiently Resolve customer complaints promptly and professionally to maintain excellent guest relations Collaborate with management to develop menu offerings and optimise operational efficiency Requirements Proven supervising experience within a restaurant, hotel, or hospitality environment Strong background in food preparation, cooking, and kitchen operations Knowledge of food safety standards and best practices in food production Excellent leadership skills with the ability to motivate and manage a diverse team Experience in restaurant service, hospitality, or barista roles is advantageous Good organisational skills with the ability to multitask effectively under pressure Strong communication skills and a professional demeanour Relevant culinary or hospitality qualifications are preferred but not essential This position offers an engaging environment for individuals passionate about culinary arts and team leadership. We value dedication, professionalism, and a commitment to delivering exceptional guest experiences. Job Types: Full-time, Part-time Benefits: Company pension Employee discount Work Location: In person All analytics data provided here is for informational purposes only and Indeed does not guarantee its accuracy. Values shown may deviate from the actual charges. Indeed reserves the right to adjust the information shown here or change the method of measuring such figures at any time. This information does not constitute a contract.

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  • Restaurant Receptionist
    Restaurant Receptionist
    2 months ago
    £16.25 hourly
    Full-time
    London

    About OMA. OMA + AGORA opened in April 2024 in the heart of London’s thriving Borough Market. Two restaurants in one building, where OMA is inspired by the fishing villages and shores of the Greek isles and further Levant, and AGORA is inspired by the energy of Athens’s markets and streets. It is the latest project by dcco.[ SMOKESTAK, manteca ]. OMA is driven by a passion for showcasing the best of British produce. We work with the most inspiring, sustainability-driven suppliers throughout every aspect of our restaurant. We are proud to be an independent business grounded in a purely hospitality background, and we've had a brilliant first year - being awarded a first star and Opening of the Year 2025 [ Great Britain and Northern Ireland ] by Michelin, and ranked sixth at the National Restaurant Awards 2025. About the role. We are looking for an enthusiastic receptionist with a genuine passion for hospitality and a desire to make every guest feel welcome. The ideal candidate will have great communication and organisational skills with the ability to maximise space with great problem-solving skills and know how to keep cool under pressure. Experience using Seven Rooms is preferable but not essential. Responsibilities. • Manage all reservations, both via the general inbox and phone, in a professional and warm manner., • Facilitate a positive guest experience by being an ambassador for our brand, and welcoming first point of contact for all., • Manage stationery orders and storage of stock., • Work with the kitchen team to finalise menus for regular service and special events., • Support with booking in large groups and events., • Plan and manage floor plans to support a smooth flow of service and the functioning of our front of house team. Requirements. • Previous experience in a similar environment desirable by not essential., • Knowledge of Seven Rooms preferable., • Exceptional written and verbal communication skills. We do not prioritise English native speakers, but as we are a London-based restaurant we do expect a strong command of the language in order to best interact with our team and guests., • Knowledge of basic computer software such as Microsoft 360 and Google Suite. We offer. • £1,000 every annual employment anniversary, • Monthly bonuses for top performers, • 50% staff discount on meals at each of our restaurants., • Cycle-to-work scheme, • Cost price wine through our suppliers., • International trips for top performers., • In-house training dedicated to your personal development., • Staff trip programme to meet farms, fish markets and vineyards., • We offer qualifications, including, WSET, health and safety, food training., • Company donations to charities our staff feel are close to home., • Whole team staff parties., • Wholesome staff meals, end of service drinks.

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  • Supervisor
    Supervisor
    2 months ago
    £15–£16 hourly
    Full-time
    London

    Villa Mamas London is seeking an experienced and dedicated Supervisor to join our family-oriented team. As a Supervisor, you will play a key role in ensuring the smooth operation of our Bahraini restaurant, maintaining our high standards of service and guest satisfaction. Key Responsibilities: • Oversee daily restaurant operations and ensure efficient service flow., • Lead, train, and motivate a team of staff, fostering a positive working environment., • Manage reservations, seating, and guest inquiries with professionalism., • Monitor food and beverage quality, ensuring adherence to company standards., • Handle customer feedback and resolve issues promptly and effectively., • Assist with opening and closing procedures, including cash handling and reporting., • Maintain a clean and organized work environment. We are looking for someone who: • Has proven experience in a supervisory role within a bustling restaurant environment., • Possesses excellent leadership and team management skills., • Demonstrates strong communication and interpersonal abilities., • Is passionate about delivering exceptional customer service., • Can thrive in a fast-paced, dynamic setting. Joining our team means becoming part of 'one whole family'. We value our employees and offer a supportive workplace. Benefits and Rewards include: • Staff food available., • Regular staff parties.

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