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To contribute to an exceptional resident experience through the provision of a high standard of repairs and maintenance tasks. To inspect and diagnose faults and repairs in addition to undertaking minor day to day repairs and decoration to the building(s), grounds and equipment.Key ResponsibilitiesWorks as part of the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community.Communicates effectively with residents, clients, contractors and colleagues; demonstrating a clear understanding of maintenance issues and using initiative to respond accordingly.Monitors and maintains the electronic maintenance reporting system, Entrata, ensuring tasks are completed to a high standard and within suitable time scales, corresponding with tenants when required.Promotes customer satisfaction by providing regular updates to residents via Entrata regarding ongoing or delayed maintenance issues.Administers all property maintenance & records in accordance with Greystar policies & procedures.Maintains a focus on delivering services within agreed budgetary & resource parameters.Maintains adequate levels of spares, stock and supplies, ensuring effective forward planning.Diagnoses and undertakes repair and maintenance tasks to a high quality including plumbing, joinery and carpentry, painting/decorating and lighting; or organises and oversees repairs to completion if referred to contractors.Understands and responds to health and safety matters in an appropriate & timely manner.Reports any incidents or accidents to the Maintenance Manager using the correct system and documentation.Moves furniture and heavy items around site as required.Ensures all communal areas of the site including refuse and recycling facilities are frequently inspected and maintained to the highest standards of repair & cleanliness.Coordinates and accompanies external Contractors/Suppliers executing minor works on site.Liaises with relevant team members within Estates Management or Operations teams to ensure transparency and clear communication when works are taking place.Monitors Sub-Contractors performance to standard and retains accurate records of their site operations including all relevant RAMS & Permits to Work.Highlights and assists with the management of any community works.Assists the Maintenance Manager in key management ensuring high levels of security at all times.Ensures annual checks are carried out for their statutory insurance and qualifications.Manages and maintains all statutory testing records, utilising other team members where appropriate.Carries out annual PAT testing and inspections of emergency lighting, weekly fire alarm tests and fire evacuations.Ensures the gardens and grounds maintenance to the property are well maintained, clean, tidy and hazard free, supervising external contractors as required.Practices proper safety techniques in accordance with Company and safe systems of work guidelines.Is available on call out of hours to respond to emergency situations to resolve problems or contact contractors to address.Reviews site risk assessments as required with Maintenance Manager.Seeks to maximise efficiency of utilities.About YouA reasonable level of general education educated to O Level / GCSE level or equivalent with demonstrable written and numerical skills.Awareness of H&S requirements on siteContinually strives to improve knowledge, skills and abilities to produce the best resultsA recognised trade qualification, Building Crafts Operative Certificate, City and Guilds or NVQ relevant to undertaking repairs and maintenance in a residential building, e.g. plumbing or electrical, is essential.Experience of undertaking repairs and maintenance in a domestic residential environment or as a general builder /residential construction in the following trades; plumber, electrician or carpenter.Experience of installing and maintaining hot and cold water systems, sanitary appliances and soil and waste drainage.Experience of installing and maintaining electrical systems and fire alarm, emergency lighting and security systems.Fluent English verbal and written communication skillsHelpful, friendly personality with effective communication skills behaving in a professional, courteous and helpful manner towards colleagues and residents.Good team player with strong relationship building and influencing skills.Positive approach and ability to work on own initiative.Ability to determine cost effective solutions to repairs.Contractor & Supplier Supervision skills are desirable.Excellent organisation skills with the ability to multi task and prioritise.Flexible approach to work and adaptable to thrive in a changing environment.What We OfferWe include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard. Please reach out if you are keen to know more.About GreystarGreystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally. The company's business model is unique in its ability to own, operate, and develop multifamily, student, and senior housing across the globe. Building a global platform with a local presence, Greystar continues to expand its geographic reach around the world, bringing a globally interconnected professional rental housing platform and industry funded with institutional capital to countries where the sector does not yet exist. Greystars pan European platform was established in 2013 and has scaled rapidly, now with investment, operational and development presence in the UK, Ireland, France, the Netherlands, Germany, Austria and Spain.One of Greystars core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics. We truly value diversity of thought, background and of experience.TPBN1_UKTJ

Head of Digital Care & AI \n Hybrid \n The Opportunity \n We are working with an established and growing care group operating across 18 homes, who are embarking on an exciting digital transformation programme designed to improve resident care, support frontline teams and make better use of data and technology. \n They are now looking to appoint a Head of Digital Care & AI to build this function from the ground up... \n \n ZIPC1_UKTJ

We are seeking an experienced and detail-oriented CAD Technician for a Permanent role. This role will be instrumental in producing, managing, and maintaining accurate technical drawings throughout the project lifecycle. \n Working closely with Project Managers, Engineers, Site Teams, and Clients, you will play a vital role in translating project requirements into high-quality CAD drawings, ensuring compliance with both company standards and client expectations. \n Key Responsibilities \n\n • Produce detailed CAD drawings including layouts, schematics, and installation drawings in line with project specifications\n, • Interpret design briefs, technical specifications, and survey data to create accurate drawings\n, • Update and revise drawings throughout project stages to reflect design changes and client requirements\n, • Maintain and manage drawing registers and documentation\n, • Produce as-installed and as-built drawings upon project completion\n, • Collaborate with project stakeholders to ensure design accuracy and clarity\n, • Conduct quality checks and drawing reviews to ensure compliance with standards\n, • Provide technical support to site teams and resolve drawing-related queries\n, • Ensure drawings meet relevant industry standards, regulations, and internal procedures\n, • Maintain accurate project records and document control systems\n, • Attend project meetings to provide technical drawing input when required\n\n Essential Skills & Experience \n\n • Proven experience as a CAD Technician within construction, engineering, infrastructure, or M&E environments\n, • Proficiency in AutoCAD or similar CAD software\n, • Strong understanding of technical drawing standards and principles\n, • Ability to interpret technical specifications and design requirements\n, • Excellent attention to detail and a high level of accuracy\n, • Strong organisational and document control capabilities\n, • Ability to manage multiple revisions and deadlines effectively\n, • Strong communication skills (technical and non-technical stakeholders)\n, • Competent in Microsoft Office\n\n Desirable Skills & Experience \n\n • Experience within security systems\n, • Knowledge of BIM processes and software\n, • Experience producing as-built documentation\n, • Understanding of CDM Regulations and construction project requirements\n, • Familiarity with project management and document control systems\n\n Personal Attributes \n\n • Highly organised and methodical approach\n, • Self-motivated and capable of working independently\n, • Strong problem-solving skills\n, • Flexible and adaptable to changing project demands\n, • Collaborative team player with a proactive mindset\n, • Committed to delivering high-quality work to tight deadlines\n\n What We Offer \n\n • Competitive salary (dependent on experience)\n, • Opportunity to work on a high-profile project\n, • Supportive, collaborative working environment\n, • Ongoing professional development opportunities\n, • 24 days annual leave + bank holidays + your birthday off\n\n Applicants must be resident in the UK and not require sponsorship to work. \n

Resident Liaison Officer \n West London \n Up to £36,000 plus car allowance \n \n \n Our client, a contractor based in the South East, are currently looking for an experienced Resident Liaison Officer to join their planned maintenance team. \n \n \n Our client are based in WestLondon and they are carrying out internal and external planned maintenance as well as re-cladding projects. Works that are being delivered include kitchen and bathroom replacements, roof renewals and window and door upgrades and retrofit projects. \n \n Projects are delivered to scattered properties as well as low and high rise tower blocks. \n \n . \n Within this role, day to day duties will include but not be limited too: \n \n \n\n • To be the point of contact when the client or tenant requires job updates.\n, • Own all complaints and ensure that these are dealt with in a prompt and effective manner\n, • For longer planned works, keep the tenant updated with progress and be there if there are any issues that arise.\n, • Work with the Contract Manager to make sure that the client is informed of any issues and that should they send an enquiry, that we have dealt with it.\n, • Support the help-desk with emails that come in from sub-contractors and client on a daily basis\n, • Visit tenants when required.\n\n \n \n My client are seeking someone with experience working as a Resident Liaison Officer, strong communication skills over the phone and face to face and good IT skills. The ability to work within a team and of your own accord is also desired. \n \n \n This is a great opportunity to join a growing business on a permanent basis. \n Please apply directly for this role or contact Taylor Johnston for more information. \n \n \n Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer \n

Customer Liaison Officer \n Location: Harrow \n Contract: Full-Time | Permanent \n Hours: Monday to Thursday: 8:00am – 5:00pm | Friday: 8:00am – 4:30pm \n About Our Client \n Our client is a leading provider of residential retrofit, refurbishment, and decarbonisation solutions, delivering large-scale energy efficiency programmes across social housing, private residential, and mixed-tenure developments. \n With a strong portfolio of retrofit and sustainability projects, they are committed to improving the quality, comfort, and energy performance of homes while supporting communities through initiatives that reduce fuel poverty, lower carbon emissions, and contribute towards the UK's Net Zero targets. \n Due to continued growth, our client is seeking an experienced Tenant Liaison Officer to join their team in Buckinghamshire. \n Overview of the Role \n As a Tenant Liaison Officer, you will play a key role in managing the resident journey throughout planned refurbishment and retrofit projects. Acting as the main point of contact for residents, you will ensure clear communication, minimise disruption, and deliver an excellent customer experience before, during, and after works are completed. \n Working closely with site teams, clients, subcontractors, and local stakeholders, you will help ensure projects are delivered efficiently while maintaining high levels of resident satisfaction. \n Key Responsibilities \n\n • Provide consultation and support to residents before, during, and after works are completed.\n, • Build positive relationships with residents to ensure an excellent customer experience throughout the project lifecycle.\n, • Identify vulnerable residents and any additional support requirements, ensuring appropriate measures are implemented.\n, • Maintain resident information securely in accordance with GDPR and data protection requirements.\n, • Respond promptly and professionally to resident enquiries, concerns, and complaints.\n, • Manage the resident engagement process in line with client and project requirements.\n, • Develop strong working relationships with residents, clients, subcontractors, site teams, community representatives, and customer care teams.\n, • Organise and attend resident consultation events, information sessions, and one-to-one meetings.\n, • Carry out resident inductions, including explaining the programme of works, conducting property condition surveys, and recording photographic evidence where required.\n, • Complete resident profiling to support effective project planning and communication.\n, • Coordinate access arrangements and schedule appointments with residents.\n, • Prepare and distribute resident communication packs for new projects.\n, • Support social value initiatives by identifying and participating in community engagement activities and local events.\n\n \n Skills & Experience \n Essential \n\n • Minimum one year's experience in a customer-facing role within the construction, housing, property maintenance, refurbishment, or retrofit sector.\n, • Full UK Driving Licence.\n, • GCSEs (or equivalent) including English and Maths.\n, • Excellent organisational skills with the ability to manage a varied workload.\n, • Strong customer service and communication skills.\n, • Good understanding of construction site health and safety practices.\n, • Ability to build positive relationships with residents and stakeholders at all levels.\n\n \n Desirable \n\n • Experience working within social housing, planned maintenance, refurbishment, or energy efficiency programmes.\n, • Knowledge of retrofit or decarbonisation projects.\n, • Experience supporting community engagement or social value initiatives.\n\n \n What's on Offer \n\n • Competitive salary with car allowance.\n, • Enhanced pension contributions.\n, • Healthcare cash plan.\n, • Enhanced maternity benefits.\n, • Employee Assistance Programme.\n, • Ongoing training and continuous professional development opportunities.\n, • Excellent career progression within a growing organisation.\n\n \n Our client is an equal opportunities employer and welcomes applications from all suitably qualified candidates, regardless of age, disability, gender, race, religion or belief, sexual orientation, marital status, or any other protected characteristic.

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr-accessibleapplication@osu.edu. If you have questions while submitting an application, please review these frequently asked questions. Current Employees and Students: If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process. Welcome to The Ohio State University’s career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following: • Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required., • Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. Physician - Department of Urology, Endourologist (Open Rank/Track Faculty) The Ohio State University College of Medicine and the Wexner Medical Center are seeking an Endourologist to join the Department of Urology. Academic rank and track commensurate with academic record and experience. The Ohio State University College of Medicine’s Department of Urology is seeking an exceptional and innovative urologist trained in Endourology Surgery. The faculty position is full-time on the tenure or clinical track, with rank and salary commensurate with education and experience. The successful candidate is a respected clinician, educator, and researcher whose scholarly work has or will have impact for the field of Urology. The qualified applicant should have Endourology fellowship training and experience in clinical management, research, and teaching of residents and medical students. The Department of Urology at The Ohio State University Wexner Medical Center is nationally recognized by U.S. News & World Report for delivering the highest quality of care for the treatment of urologic conditions. Our mission is to alleviate patient suffering from urologic disorders through an integrative model of extraordinary clinical care, patient-centered discovery and educational innovation in service of the citizens of Ohio and beyond. Our vision is to transform the lives of our patients through this comprehensive approach to urologic practice. The Department of Urology has a rich history and timeline dating back to 1917. Under the leadership of Dr. Cheryl Lee, the Department is composed of six specialty Divisions with 30 faculty members. Collectively, the Department performs over 22,000 clinic and operative procedures annually. Clinical care, research, education, and community service are major priorities, and the Department is engaged in multicenter and multispecialty initiatives. Urology was ranked #24 in the 2024 US News and World Report Rankings. The Department sponsors fellowship programs in Endourology (Endourological Society) and Urologic Oncology (Society of Urologic Oncology) while Nationwide Children’s Hospital sponsors a fellowship in pediatric urology (Society for Pediatric Urology). The scope of duties includes diagnosis, consultation, and treatment of adult patients presenting with various disorders of the genitourinary system in office, ambulatory, and hospital settings, with particular focus on endourology. The successful candidate must have expertise in the management of minimally invasive surgical approaches to standard and complex stone disease. • MD, DO or equivalent, • Residency trained in Urology within an ACGME accredited program, • Fellowship training in the area of endourology, • Board certified or board eligible by the American Board of Urology, • Licensed or license eligible to practice medicine in the state of Ohio, • Strong interpersonal and communication skills, with the ability to collaborate effectively with residents, faculty members, and other stakeholders, • Excellent organizational skills and attention to detail, with the ability to manage multiple projects simultaneously, • Commitment to maintaining high standards of resident education and fostering a positive learning environment, • Demonstrated expertise and experience in urology, with a track record of publications and presentations in the field, • Salary: Commensurate with experience level, Bonus, Relocation Assistance, • Retirement Benefits: 14% Employer match, Supplemental Retirement Accounts 403(b) and 457(b), • Paid Time Off: 176 Hours of Annual Vacation, 120 hours of Annual Sick Time, 11 Recognized Annual Holidays, and Generous CME Allowance, • Exceptional health, vision, and dental benefits: Health Reimbursement Account, Healthcare Flexible Spending Account, Dependent Care Flexible Spending Account, • Tuition Assistance Benefits: 10 credit hours per term for faculty and staff covered, 50% of a dependent’s fees per semester covered, • Fringe Benefits: Family Building Assistance and Benefits, Lifestyle Spending Accounts, Childcare Programs, Eligible for Public Service Loan Forgiveness and institutional support to fulfill requirements. These faculty will have earned a Doctor of Medicine (MD), Doctor of Osteopathic Medicine (DO), doctorate (PhD) orother terminal degree in the relevant field. Clinical faculty members are not eligible for tenure and are appointed for terms of three to five years. They may be reappointed to successive terms. Their principal career focus is the delivery of exemplary clinical care, and may include teaching, and/or research. Persons with the titles of assistant professor, associate professor, or professor who are eligible for tenure or who have obtained tenure. These faculty will have earned a doctorate(PhD), Doctor of Medicine (MD), Doctor of Osteopathic Medicine (DO) or other terminal degree in the relevant field of study. Their primary career focus centers on research, service, and teaching. Tenure-track faculty with MD, DO or MD/PhD degrees may also be involved in clinical care. Persons with the titles of research assistant professor, research associate professor, or research professor. These faculty will have earned a doctorate(PhD) or other terminal degree in the relevant field of study. Research faculty members are not eligible for tenure and are appointed for terms of one to five years. Their principal career focus is research. The Ohio State University College of Medicine, with more than 5,000 learners, is the only academic medical center in central Ohio. Recognized as a Tier 1 school for research in the 2025–2026 U.S. News & World Report “Best Medical Schools” list, it ranks among the top 16 medical schools for research in the nation. It also remains in Tier 2 for primary care, further demonstrating its strength across the academic spectrum. Known for its innovative curriculum, cutting-edge research, and excellence in clinical care through The Ohio State University Wexner Medical Center, the college continues to advance its mission of education, discovery and community impact. With more than 2,700 faculty across 20 clinical departments, eight basic science departments, and the School of Health and Rehabilitation Sciences, Ohio State is shaping the future of academic medicine - locally, nationally and globally. The Ohio State University Wexner Medical Center consists of The Ohio State University Health System, the College of Medicine, the Health Sciences Library and the Faculty Group Practice. The Ohio State Wexner Medical Center is committed to providing world-class care. At the Ohio State Wexner Medical Center, we’re proud to celebrating our 33rd consecutive year ranked in the U.S. News & World Report Best Hospitals list. This year, the Ohio State Wexner Medical Center has 9 nationally ranked specialties out of 15 and four selected as high performing. U.S. News & World Report consistently ranks the Ohio State Wexner Medical Center as the top hospital in Columbus. The Wexner Medical Center is rated as high performing in 17 out of 22 common procedures and conditions, including abdominal aortic aneurysm repair, aortic valve surgery, arrhythmia, COPD, colon cancer surgery, diabetes, gynecological cancer surgery, heart attack, heart failure, kidney failure, leukemia, lymphoma and myeloma, lung cancer surgery, pacemaker implantation, pneumonia, prostate cancer, spinal fusion, and transcatheter aortic valve replacement. Our new hospital tower, scheduled to open in 2026, is the largest single facilities project ever undertaken at Ohio State. It’s designed to enhance a unified Ohio State Wexner Medical Center campus providing world-class patient care, leading-edge research and outstanding clinical training. • 820 large, private rooms to elevate patient-centered care, nearly doubling the number of beds we have today, • Enhanced connections between the new inpatient hospital and the OSUCCC – James, • More than half an acre of terrace space and a quarter acre of green space for a small park, • 148 additional beds for patients of the OSUCCC – James, • 51 neonatal intensive care unit bassinets, • State-of-the-art diagnostic, treatment and inpatient service areas; imaging; operating rooms; and critical care and medical/surgical beds Ohio State is a top-20 public university, and its Ohio State Wexner Medical Center is one of America’s leading academic health centers and recently ranked No. 4 on Forbes’ list of best U.S. employers for diversity. Eligible Ohio State employees receive comprehensive benefits packages, including medical, dental and vision insurance, tuition assistance for employees and their dependents, and state or alternative retirement options with competitive employer contributions. Ohio State is a dynamic community where opportunity thrives, and individuals transform themselves and their world. Positions are available in countless fields and specialties. Become a Buckeye and contribute to an incredible legacy that serves to guide our future and shape a better tomorrow. The Ohio State University is committed to enhancing academic excellence. Recruiting, supporting, and retaining faculty of the highest caliber is a core component of this commitment. The Office of Academic Affairs (OAA) has established Dual Careers and Faculty Relocation (DCFR) to focus on supporting new and prospective faculty and their loved ones. Service offerings include dual careers partner consultations, identifying potential employers and/or employment opportunities, consultation and resources related to relocation, as well as identifying opportunities to engage on campus and in the surrounding community. While employment opportunities are not guaranteed, resources and consultation are provided to support the partners of new and prospective faculty as they are considering or transitioning to The Ohio State University. In addition to being responsive to dual-career opportunities, we strongly promote work-life balance to support our community members through a suite of institutionalized policies. Ohio State is an NSF ADVANCE institution and a member of the Ohio/Western Pennsylvania/West Virginia Higher Education Recruitment Consortium (HERC). Located in Ohio’s capital city, Ohio State’s Columbus campus is near the center of a rapidly growing and diverse metropolitan area with a population of over 1.5 million. The area offers a wide range of affordable housing, many cultural and recreational opportunities, excellent schools, and a strong economy based on government as well as service, transportation, and technology industries. Additional information about the Columbus area is available here. In addition to its Columbus campus, Ohio State has four regional campuses including Ohio State Lima, Ohio State Mansfield, Ohio State Marion, and Ohio State Newark, in addition to Ohio State ATI in Wooster. Twelfth Ave, 395 W (0356) Regular First Shift Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process. Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions. The university is an equal opportunity employer, including veterans and disability. #J-18808-Ljbffr

Neighbourhood Officer Pay: £27.57 Umbrella Location: London Borough of Hillingdon, Civic Centre, High Street, Uxbridge, Middlesex, UB8 1UW About the role We are looking for a proactive and customer-focused Neighbourhood Officer to join our Homes and Neighbourhoods service. This is a varied and rewarding role where you will manage a defined neighbourhood patch of Council properties, working directly with tenants and leaseholders to provide a high-quality, end-to-end tenancy and neighbourhood management service. You will be a visible and accessible presence within your neighbourhood, building positive relationships with residents, identifying issues early and working collaboratively with colleagues, partners and communities to resolve problems and improve local neighbourhoods. You will manage all aspects of tenancy management across your patch, including mutual exchanges, successions, low-level tenancy support, anti-social behaviour, neighbour disputes, tenancy breaches, tenancy checks and access issues. You will also play an important role in tenancy sustainment, helping residents at risk of tenancy failure to remain successfully housed. What you'll be doing You will take ownership of your neighbourhood patch and ensure residents receive a responsive, professional and person-centred service. Your responsibilities will include: Managing a defined patch of Council properties, covering tenants and leaseholders and all key aspects of tenancy and neighbourhood management. Providing an end-to-end tenancy management service throughout the lifetime of a tenancy. Building strong relationships with residents, resident groups and community partners and ensuring the resident voice influences service delivery. Being visible and accessible on estates through regular inspections, resident engagement and quarterly neighbourhood walkabouts. Managing mutual exchange and succession casework, ensuring statutory requirements and deadlines are met. Providing low-level tenancy support, identifying risks early and working with Tenancy Sustainment Officers and partner agencies to prevent tenancy failure and homelessness. Investigating and resolving low-level anti-social behaviour, neighbour disputes and tenancy breaches through proportionate informal and formal interventions. Working with internal services and external partners to address ASB, safeguarding concerns and wider neighbourhood issues. Identifying vulnerable residents and making appropriate referrals or signposting to services that support health, wellbeing, independence and tenancy sustainment. Undertaking targeted tenancy checks and supporting access to properties for statutory gas, electrical, fire safety and other compliance works. Taking appropriate enforcement action where residents refuse access, while considering vulnerability and support needs. Supporting the management of hoarding, safeguarding and other risks affecting residents, neighbours or property safety. Identifying and responding to fire safety risks and helping residents remain fire safe and fire aware. Responding effectively to emergencies such as fires, floods and other incidents affecting Council properties. Supporting decants and working with other teams to ensure affected residents are appropriately supported. Managing Use and Occupation casework to maximise the effective use of Council housing stock. Attending property handovers, open days and community events for newly developed, acquired or refurbished homes. Maintaining accurate case records and producing reports that demonstrate progress and outcomes. Contributing to resident satisfaction, Tenant Satisfaction Measures and wider service performance targets. Identifying opportunities to improve services, work efficiently and deliver better outcomes and value for money. About you We are looking for someone who is confident, resilient, organised and committed to putting residents first. You will have experience of delivering tenancy management services within a social housing environment and be able to manage a varied caseload involving different tenancy types, vulnerabilities and complex circumstances. You will have: Experience of managing social housing tenancies and understanding the factors that can affect tenancy sustainment. Experience of dealing with ASB, neighbour disputes, tenancy breaches and low-level tenancy management issues. Experience of managing complex casework involving residents with multiple or unmet needs. The ability to assess and manage risk, vulnerability and safeguarding concerns. Experience of working collaboratively with internal teams, partner agencies and community organisations to achieve positive outcomes. The ability to handle difficult conversations, challenge inappropriate behaviour and take proportionate enforcement action when required. Experience of managing access issues relating to gas servicing, electrical testing, planned works and other landlord obligations would be an advantage. Good knowledge and understanding of housing and landlord and tenant legislation, regulations and guidance relevant to social housing. An understanding of tenancy sustainment and the factors that can put a tenancy at risk. Excellent communication, negotiation and problem-solving skills, including the ability to engage vulnerable and harder-to-reach residents. Strong organisational skills and the ability to prioritise competing demands and manage casework effectively. Good IT

Resident Liaison Officer - Social Housing Planned Works Based in Harrow/North West London Full time, permanent £30-34k+ car allowance \n We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering a planned maintenance contract within Social Housing based in Harrow/North West London. \n It will be your responsibility to develop posit... \n \n ZIPC1_UKTJ

Job Title: Class 2 Driver - Skip work Location: Uxbridge Pay Rate: £21.85 (£19.50 basic + £2.35 holiday pay) Hours: Monday to Friday (06:30 start times) - optional Saturday overtime Licence: Class 2 licence with skip & hookloader Experience: 6 months experience required Fifth Wheel Recruitment are looking for Class 2 Drivers in Uxbridge to work with our client, who provide essential waste management services. You will be operating a Class 2 skip (hookloader) vehicle (a RoRo). 6 months previous experience is required. Employee Benefits: Competitive Salary: £21.85 (£19.50 basic + £2.35 holiday pay) Immediate Starts: Begin earning immediately Weekly Pay: Payday every Friday Excellent Facilities: - Comfortable break areas - Vending machines - Subsidised canteen - Free, secure car parking Career Growth: Excellent opportunities Roles & Responsibilities: - Driving and operating a Class 2 skip (hookloader/RoRo) vehicle - Delivering and collecting skips from commercial and residential sites - Working safely around pedestrians, traffic, and other road users - Complete daily checks and report any defects All applicants are expected to complete work to a high standard while following site safety procedures. About you: You will have your Class 2 Driving Licence with 6 months previous experience and you must also have your UK DCPC card and a valid Digi-tacho card. Our client may accept up to 6 points on your licence, but we can not accept DD, TT, DR, CD, IN endorsements. As a professional Driver, you will be up to date with the WTD regulations. You must be physically fit and comfortable with manual handling and be able to work independently when required. You must be reliable, punctual and safety conscious. You will be a UK resident and will be able to travel to and from the site for your shift. We are unable to assist with VISA applications and cannot assist with relocation. Interested? If you are looking for a new opportunity, why not click to apply today?

Building Manager / Estate Manager – Hammersmith – c£55k We’re working directly with the board of an Estate who are looking to hire a Building Manager /Estate Manager as follows: The Building Manager / Estate Manager will be directly employed by the Estate itself; there is no managing agent The estate is based in West London and comprises 250 units split across 9 blocks with gardens/grounds and a community hall There are lifts and a communal boiler/heating system, but no other M&E / FM elements so experience of Pools/Gyms/BMS is NOT required You’ll be based on the Estate itself, in the Estate office, and have 3 direct reports (Security, Grounds Person and Caretaker) 40 hour working week, Mon-Fri The Building Manager / Estate Manager will manage all aspects of the site to extremely high standards, from staff management to resident engagement, maintenance and repairs reporting, lease compliance and H&S / Inspection (reporting back to the board as required) * Impeccable presentation and communication skills are essential, including excellent written and spoken English Salary for the successful Building Manager / Estate Manager will start at up to £55k with 28 days holiday plus public, alongside a pension with reviews and uplifts based on tenure and performance. If you are an experienced Building Manager / Estate Manager who meets the above criteria, please apply now for immediate consideration and further info

Resident Liaison Officer (RLO) - External Planned Works Location: Hammersmith Salary: Up to £36,000 + Package Contract: Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services and social housing sectors. We are currently working with a well-established contractor who is looking to recruit an experienced Resident Liaison Officer to join their team delivering external planned maintenance works across Hammersmith. This is an excellent opportunity for an experienced RLO to act as the main point of contact for residents throughout the programme, ensuring they are fully informed, supported and receive an exceptional level of customer service while works are completed. Key Responsibilities: Act as the primary point of contact for residents throughout the external works programme. Book appointments and arrange access to occupied properties. Carry out resident consultations, pre-start visits and property condition surveys where required. Keep residents informed of work schedules and project updates. Manage resident enquiries, concerns and complaints, ensuring timely resolutions. Build and maintain positive relationships with residents, site teams and subcontractors. Work closely with site management to coordinate access and minimise disruption. Maintain accurate records of resident communications and project progress. Attend site and client meetings, providing feedback on resident issues and satisfaction. Deliver a consistently high standard of customer service throughout the project. Skills & Experience: Previous experience as a Resident Liaison Officer, Tenant Liaison Officer or Customer Liaison Officer. Experience within social housing, external planned maintenance or property services. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage multiple priorities. Good IT skills, including Microsoft Office and internal management systems. A proactive, customer-focused approach with excellent problem-solving skills. Full UK driving licence. If you are interested in this opportunity, please apply today or contact Taylor Johnston at Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ

Guildmore has an exciting opportunity for a Resident Liaison Officer to join our Facades & Cladding Unit! You will be based at one of our sites (Wembley) and may be required to travel to other locations when projects are complete. In this role, you will be responsible for supporting tenants in their homes and ensuring that all planned works, queries, and complaints are addressed in a timely and professional manner. Primary and General Responsibilities Serve as the primary point of contact for residents, addressing queries and concerns with tact and effectiveness. Address and resolve potential issues and handle complaints effectively. Document and register complaints following company and client protocols. Attend weekly/monthly meetings and provide relevant reports. Prepare and distribute regular Community Newsletters as required. Keep site notice boards regularly updated. Present updates to residents on progress and future activity. Undertake all other duties consistent with the scope of the role. Visit and meet residents in their homes, addressing their needs and queries while keeping them well-informed. Coordinate with the site team to facilitate smooth execution of remedial works, minimising disruption to residents. Develop and maintain effective working relationships with residents. What We Offer Competitive salary and benefits package. Supportive, family-owned company culture. Opportunities for growth and professional development. Founded in 1988, Guildmore is a family-owned business dedicated to fostering a supportive workplace where growth and well-being take centre stage. With four specialised units—Construction, Facades & Cladding, Planned Works, and Land Development—we deliver bespoke solutions for clients and communities. As an Equal Opportunities Employer, we are committed to inclusivity and ensuring that everyone can thrive. Join our team and be part of something exceptional at Guildmore

Are you a Block manager with approx. 3-5 years of block management experience If so, this role is for you. \n An opportunity has arisen for a Senior Block Manager / Property Manager to join a well-established property management organisation specialising in delivering professional block management services for residential developments. \n As a Senior Block Manager / Property Manager, you will manage a portfolio of residential blocks, maintain strong client relationships while overseeing property compliance, maintenance, and service charge responsibilities. \n This full-time role offers salary range of £45,000 - £55,000 and benefits. \n You will be responsible for: \n\n • Acting as the main point of contact for freeholders, Resident Management Company (RMC) directors, and leaseholders, ensuring professional and proactive communication.\n, • Carrying out regular site inspections and identifying maintenance requirements or areas for improvement.\n, • Preparing service charge budgets and monitoring financial performance alongside internal teams.\n, • Managing reactive maintenance requests, contractor performance, and ensuring value for money.\n, • Coordinating Section 20 consultation processes for major works projects.\n, • Working with contractors, surveyors, and internal teams to ensure projects are delivered effectively.\n, • Maintaining accurate records of maintenance activities, compliance documentation, and client communications.\n, • Supporting junior team members and assisting senior management when required.\n\n What we are looking for: \n Essential: \n\n • Previously worked as a Residential Block Manager, Property Manager, Block Manager, Portfolio Manager, Estate Manager, Leasehold Manager or in a similar role.\n, • Approx 3-5 years of residential block management experience.\n, • Confident chairing AGM meetings and communicating with directors, freeholders, and leaseholders.\n, • Valid UK driving licence and access to your own vehicle.\n\n Desirable: \n\n • Experience in handling building insurance claims, planned maintenance programmes, and health and safety compliance.\n, • A strong understanding of leasehold legislation, including the Landlord and Tenant Act, Commonhold and Leasehold Reform Act, and Section 20 procedures.\n, • Comfortable using property management software, CRM systems, and digital tools.\n, • Membership of The Property Institute (TPI) or actively working towards it.\n\n What's on offer: \n\n • Competitive Salary\n, • Company pension scheme\n, • Casual dress code\n, • Convenient transport links\n, • Performance-related bonus opportunities\n, • Support towards professional development and relevant qualifications\n, • Career progression opportunities within property management\n\n This is an excellent opportunity for a Block Manager to make a real impact, manage a diverse portfolio, and progress within a supportive property management environment. \n Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. \n Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Job Advert – Business Support Officer Location: Civic Centre, High Street, Uxbridge, Middlesex, UB8 1UW Rate: 17.33 p/h About the Role We are seeking an experienced Business Support Officer to join the Council on an agency basis, providing vital support to the Council's complaints function. This is an excellent opportunity for an organised and customer-focused professional who can manage a varied workload while ensuring complaints are processed efficiently and accurately. The successful candidate will be responsible for reviewing incoming complaints, identifying the appropriate service area, and allocating cases promptly to ensure they are managed within corporate timescales. You will play a key role in supporting the effective handling of resident enquiries and complaints, helping to deliver a high-quality service. Key Responsibilities Review and assess incoming complaints. Identify the appropriate Council service area responsible for responding. Accurately allocate complaints using the Council's case management system. Ensure cases are processed promptly and in line with corporate procedures and service standards. Maintain accurate records and monitor case progress where required. Liaise professionally with residents, Council officers and service teams. Support the efficient operation of the Council's complaints process while meeting deadlines and performance targets.About You To be successful in this role, you will have: Previous experience in complaints handling, customer service, casework or business administration. Excellent organisational skills with strong attention to detail. Experience using case management or customer relationship management (CRM) systems. The ability to manage competing priorities and work effectively under pressure. Strong written and verbal communication skills. A professional and customer-focused approach when dealing with residents and colleagues. The ability to work independently while contributing effectively as part of a team.Desirable Previous experience working within a local authority or wider public sector organisation. A good understanding of how Council services operate. Knowledge of corporate complaints procedures and working to statutory or organisational deadlines.Why Apply? This is an opportunity to contribute to an important Council service, supporting the effective management of resident complaints and helping to ensure enquiries are directed quickly and accurately to the right teams. If you are an experienced administrator or complaints professional with excellent organisational skills and a commitment to delivering high standards of customer service, we would like to hear from you

Marks Consulting Partners are currently looking for a Scheme Manager to work with one of our Housing Association clients. What the Job Will be doing Delivering an effective housing and tenancy management service across supported, sheltered and general needs schemes. Carrying out regular estate, building and health & safety inspections, ensuring schemes remain safe, compliant and well maintained. Monitoring fire safety systems, alarm testing, PEEPs and statutory compliance checks. Managing the cleanliness, security and presentation of communal areas, working closely with contractors to resolve issues. Supporting the letting of vacant properties and assisting with the voids process alongside Repairs and Asset teams. Managing tenancy sign-ups and supporting new residents to successfully settle into their homes. Monitoring rent accounts, promoting income collection and escalating arrears where appropriate. Managing low-level anti-social behaviour cases, completing risk assessments and implementing action plans. Supporting vulnerable residents by identifying safeguarding concerns and making referrals to relevant agencies. Working with residents to sustain tenancies and providing advice on local services and support available. Responding to resident enquiries and complaints, ensuring excellent customer service is delivered. Promoting resident engagement by supporting community activities, meetings and consultation events. Monitoring contractor performance and ensuring maintenance works are completed to the required standard. Maintaining accurate tenancy, compliance and health & safety records using housing management systems. What You Will Need Previous experience within Housing Management, Independent Living, Sheltered Housing or Supported Housing. Good understanding of tenancy management and landlord responsibilities. Experience working with older or vulnerable residents. Knowledge of health & safety, fire safety and safeguarding within a housing environment. Experience managing voids, tenancy sign-ups and resident enquiries. Good understanding of rent collection and tenancy sustainment. Excellent customer service and communication skills. Ability to build positive relationships with residents, colleagues and external partners. Strong organisational skills with the ability to manage a varied workload. Good IT skills and experience using housing management systems and Microsoft Office

Resident Liaison Officer – Social Housing Refurbishment Ealing, West London A leading main contractor specialising in planned refurbishment works within the social housing sector is looking to appoint an experienced Resident Liaison Officer (RLO) to join their team on a long-term programme in London Borough of Ealing. The company has recently secured a significant Social Housing Decarbonisation Fund (SHDF) framework worth £18m per year, delivering improvement works to low-rise residential blocks across the borough. This is a long-term programme of works, offering excellent job security and the opportunity to work with a well-established contractor with a strong pipeline of projects. The Role As Resident Liaison Officer, you will be the key point of contact between the residents, site teams and the client, ensuring works are delivered smoothly while maintaining a high level of customer satisfaction. Key responsibilities include: Acting as the main point of contact for residents throughout the refurbishment works Carrying out resident consultations and pre-start meetings Keeping tenants informed about programme timelines, access requirements and progress of works Managing queries, concerns and complaints in a professional and proactive manner Coordinating access to properties with the site team Maintaining clear communication and accurate records to ensure a positive resident experience The Works The programme forms part of the government-backed SHDF initiative, focused on improving the energy efficiency and condition of social housing. Typical works may include: External wall insulation (EWI) Window replacements Roofing works External repairs and energy efficiency upgrades Requirements Previous experience working as a Resident Liaison Officer within social housing refurbishment or planned works Strong interpersonal and communication skills Ability to build trust with residents and work closely with site teams Organised with good administrative skills Full UK driving licence and own vehicle required Package Generous salary Car allowance and fuel card Long-term secured work on a major framework * Opportunity to join a stable and growing contractor with an excellent reputation This is a fantastic opportunity for a Resident Liaison Officer looking for long-term stability on a high-value refurbishment programme in West London. If you’d like, I can also tighten this into a punchier LinkedIn job advert (which tends to attract more applicants)

Resident Liaison Officer (RLO) Resident Liaison Officer | Tenant Liaison | RLO | Customer Liaison | Social Housing Job Title: Resident Liaison Officer (RLO) Location: Wembley (Covering local regional patch) Pay Rate: £23.00 per hour (Weekly Pay) Contract Type: Full-Time, Contract / Ongoing Hours: Monday to Friday, Standard Business Hours Mandatory Requirements: Full UK Driving Licence, Own Vehicle, Excellent Punctuality & Reliability Are you an experienced, reliable, and punctual Resident Liaison Officer (RLO) or Tenant Liaison Officer (TLO) looking for a high-paying contract role in Hertfordshire We are urgently recruiting a dedicated Resident Liaison Officer based out of Wembley to manage customer-facing operations across live social housing schemes in the Hertfordshire patch. Acting as the vital link between residents, site managers, and trade contractors, you will ensure clear communication, high customer satisfaction, and minimal disruption during ongoing refurbishment and maintenance works. Why Apply for This RLO Position Competitive Hourly Rate: High market pay at £23.00 per hour. Local Patch: Based out of Wembley Consistent Hours: Full-time Monday to Friday routine with dependable weekly pay. Key Responsibilities: Tenant Engagement & Liaison: Act as the first point of contact for residents, delivering clear updates regarding work schedules, access requirements, and project timelines. Site & Home Visits: Conduct pre-work surveys, home visits, and final sign-offs across properties in the local Hertfordshire patch. Issue & Complaint Resolution: Proactively manage tenant enquiries, address access issues, and de-escalate complaints to maintain positive community relations. Operational Collaboration: Work closely with Site Managers, supervisors, and sub-contractors to ensure works remain on schedule and tenant needs are respected. Record Keeping: Maintain accurate liaison logs, resident communication records, and property access schedules. Requirements: Experience: Demonstrable background as a Resident Liaison Officer (RLO), Tenant Liaison Officer (TLO), or Customer Liaison Officer within social housing or decent homes frameworks. Mobility: Must hold a Full UK Driving Licence and have access to your own reliable vehicle for daily site travel across the Wembley and NW London area. Key Traits: Outstanding punctuality, high reliability, strong de-escalation skills, and a professional, empathetic approach with residents. How to Apply: If you are a ticketed, reliable Resident Liaison Officer based in or around Ware / Hertfordshire ready for an immediate start, click APPLY NOW with your updated CV for an immediate review. Keywords: Resident Liaison Officer, TLO, RLO, Tenant Liaison Officer, Customer Liaison Officer, Housing Officer, Social Housing, Refurbishment, Decent Homes

Are you a Tenant Liaison Officer looking for a new challenge? We have a position available with a Social Housing Contractor who focus on quality of service and customer care and have great staff retention rates. My client are a well-established Social Housing Contractor, who have an excellent reputation and strong pipeline of work. They are currently recruiting for a Tenant Liaison Officer to join them on a permanent basis to work on one of their long standing contracts in Harrow. This is a retrofit scheme including EWI, Ventilation work to tenanted properties. The successful candidate will have at least 2 years' experience as a Resident Liaison Officer working for a Social Housing Contractor. Duties include: Pre entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and to advise them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out Monitor customer complaints and resolve any potential issues Monitor customer satisfaction You must also have a full driving licence along with your own transport and ideally hold a current CSCS Card. The salary is £30-34k plus 3k car allowance and mileage plus other benefits including 10% discretionary company bonus at Christmas. To apply for this role, please send your CV to Stephanie at Fawkes & Reece using the link below or call (phone number removed) Please note - due to a high volume of applications, if you have not been contacted within 5 working days then please deem your application unsuccessful on this occasion

Service Manager - Anti-Social Behaviour Client: London Borough of Hillingdon Location: Civic Centre, High Street, Uxbridge, Middlesex, UB8 1UW Rate: £400-£450 per day Contract: Temporary until 31 January 2027 Hours: Monday to Friday, 9:00am-5:00pm Working arrangement: Technically hybrid, but primarily office-based DBS: Basic DBS required Driving: Required as part of the role; company vehicle provided About the role We are recruiting an experienced Service Manager to provide strategic and operational leadership across a borough-wide Anti-Social Behaviour and associated enforcement service. This is a senior, hands-on leadership position requiring someone who can quickly take ownership of the service, support operational teams and ensure that ASB prevention, investigation and enforcement activity is delivered effectively. Although the role is technically hybrid, the successful candidate must be willing to work from the Uxbridge office more often than not. Being visible, accessible and present on the floor is considered essential to providing the team with effective day-to-day leadership and support. Key responsibilities Provide strategic and operational leadership across the Council's ASB and associated enforcement functions. Lead, manage and support teams operating within a fast-paced and complex environment. Oversee the prevention, investigation and enforcement of serious and complex ASB cases. Ensure appropriate action is taken to protect vulnerable residents, reduce harm and manage community risk. Maintain effective oversight of casework quality, service performance and operational delivery. Scrutinise and interpret performance information, identifying trends, risks and areas requiring improvement. Present performance data, service updates and recommendations to senior managers, elected members and partner organisations. Ensure services comply with relevant housing legislation, the Anti-Social Behaviour, Crime and Policing Act 2014 and other statutory requirements. Maintain compliance with Housing Regulator expectations and wider regulatory standards. Provide direction and professional guidance on complex, sensitive or high-risk ASB and enforcement cases. Strengthen partnership working with the police, community safety services, safeguarding teams, housing providers and other agencies. Support continuous service improvement and ensure resources are deployed effectively. Promote a visible, accountable and resident-focused leadership culture. About you You will be an established ASB or housing enforcement leader with substantial experience managing an operational service. You must be confident taking responsibility from the outset and operating with minimal supervision or training. You will combine strong statutory knowledge with credible people leadership, sound operational judgement and the ability to analyse and present complex performance information clearly. Essential experience Extensive experience managing or leading an Anti-Social Behaviour service. Strong experience within social housing, a local authority, a housing association or a closely related community safety environment. Proven experience leading teams in a demanding operational setting. Experience overseeing complex ASB, tenancy enforcement or community safety cases. Demonstrable experience using performance information to scrutinise services and drive improvement. Experience presenting reports, findings and recommendations to different stakeholder groups. Essential knowledge and skills Strong working knowledge of housing legislation. Detailed knowledge of the Anti-Social Behaviour, Crime and Policing Act 2014. Sound understanding of safeguarding, vulnerability, risk management and enforcement practice. Strong leadership and people-management skills. Excellent written, verbal and presentation skills. Ability to interpret complex information and communicate it clearly. Strong decision-making and problem-solving abilities. Ability to work independently, prioritise competing demands and deliver under pressure. Confidence dealing with senior stakeholders, partner agencies and sensitive operational matters. Additional information The successful candidate must be able to hit the ground running and provide immediate stability, direction and visible leadership to the service. Regular attendance at the Civic Centre in Uxbridge is essential. This is not a predominantly home-based assignment, despite being technically classified as hybrid. Driving is required as part of the role, with a company vehicle available. The successful candidate will also be required to complete a Basic DBS check

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr-accessibleapplication@osu.edu. If you have questions while submitting an application, please review these frequently asked questions. Current Employees and Students: If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process. Welcome to The Ohio State University’s career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following: • Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required., • Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. Physician - Department of Radiology, Program Director, Diagnostic Radiology Residency (Open Rank/Track Faculty) The Ohio State University College of Medicine and the Wexner Medical Center seek a Radiologist to join the Department of Radiology. Academic rank and track commensurate with academic record and experience. The Diagnostic Radiology Program Director oversees all residents and resident-directed educational activities for the Diagnostic Radiology Residency (DR) and works closely with the Interventional Radiology (IR) Program Director in oversight of the IR residents during their first three years in that program. Reporting to the Department Chair, the Program Director works directly with Departmental leadership and the Associate Dean of Graduate Medical Education (GME) within the College of Medicine to execute strategic growth of our educational mission, including the development of innovative learning opportunities and models for our residents. They will also work closely with the Vice Chair of Education to ensure optimal collaboration and experience for all faculty and staff. The Program Director is supported by a team with staff members fully dedicated to the educational programs of the Department. The Ohio State University Department of Radiology is experiencing significant growth across its research, education, and clinical missions, positioning it as a national leader in imaging innovation and care delivery. The Center for Imaging Excellence (CIE) serves as a cornerstone of this advancement, bringing together multidisciplinary teams to accelerate translational research in MRI, CT, and PET imaging. With an expanding focus on artificial intelligence—supported by Ohio State’s designation as an ACR Recognized Center for Healthcare-AI (ARCH-AI)—as well astheranosticsand advanced imaging technologies, and ongoing renovations to support state‑of‑the‑art infrastructure and collaborative team science, the CIE is strengthening its role in discovery, education, and training the next generation of imaging scientists. The department continues to strengthen its educational programs through a comprehensive portfolio of residencies and subspecialty fellowships, supporting a diversepathway fortrainees and reinforcing its commitment to excellence in graduate medical education across diagnostic and interventional radiology. Clinically, Radiology is rapidly expanding to meet growing patient demand and support the Wexner Medical Center’s Impact 2035 strategic vision. This includes major investments in new and renovated facilities, such as the recently opened820‑bedinpatient hospital tower, a biomedical research tower, and the Interdisciplinary Health Sciences Center. In parallel, the department is extending its reach through new ambulatory care centers in New Albany, Dublin, and Powell, alongside established imaging sites across the region—enhancing access, capacity, and the delivery of high‑quality, patient‑centered imaging services. • Lead the educational mission of the training program ensuring appropriate trainee milestone advancement, oversight of the faculty teaching / role modeling, assigning teaching faculty to provide high quality resident education., • Ensure that the most recent, cutting‑edge opportunities for education in DR are brought to OSU and to our program., • Foster an effective, safe learning environment, promoting an interdisciplinary healthcare team that supports education and provides high quality, effective clinical services to patients, and will do so in a balanced fashion., • Assess residency quality outcome metrics – both education and patient care, while also supporting wise resource utilization and appropriate adherence to protocol and practice guidelines by trainees., • Ensure the education and training of supervising physicians and residents is commensurate with their activity in OSUWMC and that trainees are provided with proper supervision commensurate to skill/knowledge of the trainee., • Assure OSUWMC meets the accreditation and regulatory standards of the ACGME, Joint Commission, HIPAA, OSHA, and any other governmental accrediting or regulatory bodies as may be appropriate for the corresponding subspecialty area., • Promote program and OSU Radiology through educational scholarly output., • Provide a learning and working environment in which residents have the opportunity to raise concerns and provide feedback in a confidential manner as appropriate, without fear of intimidation or retaliation., • Oversee the resident selection process in a manner that is just and equitable., • American Board of Radiology or American Osteopathic Board of Radiology Certified, • Must have at least three years of experience as a faculty member for an ACGME accredited Diagnostic Radiology program, • Meets all Program Director requirements as outlined in the ACGME (or other accrediting body) program requirements, • Experience working within a university/academic medical center setting, • Demonstrated excellence as an educator and administrator, • Minimum of five years of experience as an attending following completion of Radiology subspecialty training, • Two or more years of experience serving in an educational leadership capacity Persons with titles of assistant professor-clinical, associate professor-clinical and professor-clinical. These faculty will have earned a Doctor of Medicine (MD), Doctor of Osteopathic Medicine (DO), doctorate (PhD) orother terminal degree in the relevant field. Clinical faculty members are not eligible for tenure and isappointed for terms of three to five years. They may be reappointed to successive terms. Their principal careerfocus is the delivery of exemplary clinical care, and may include teaching, and/or research. Persons with the titles of assistant professor, associate professor, orprofessor who are eligible for tenure or who have obtained tenure. These faculty will have earned a doctorate(PhD), Doctor of Medicine (MD), Doctor of Osteopathic Medicine (DO) or other terminal degree in the relevant field of study. Their primary careerfocus centers on research, service, and teaching. Tenure-track faculty with MD, DO or MD/PhD degrees may also beinvolved in clinical care. Persons with the titles of research assistant professor, research associateprofessor, or research professor. These faculty will have earned a doctorate(PhD) or other terminal degree inthe relevant field of study. Research faculty members are not eligible for tenure and isappointed for terms ofone to five years. Their principal careerfocus is research. The Ohio State University College of Medicine, with more than 5,000 learners, is the only academic medical center in central Ohio. Recognized as a Tier 1 school for research in the 2025–2026 U.S. News & World Report “Best Medical Schools” list, it ranks among the top 16 medical schools for research in the nation. It also remains in Tier 2 for primary care, further demonstrating its strength across the academic spectrum. Known for its innovative curriculum, cutting‑edge research, and excellence in clinical care through The Ohio State University Wexner Medical Center, the college continues to advance its mission of education, discovery and community impact. With more than 2,700 faculty across 20 clinical departments, eight basic science departments, and the School of Health and Rehabilitation Sciences, Ohio State is shaping the future of academic medicine - locally, nationally and globally. The Ohio State University Wexner Medical Center consists of The Ohio State University Health System, the College of Medicine, the Health Sciences Library and the Faculty Group Practice. The Ohio State Wexner Medical Center is committed to providing world‑class care. At the Ohio State Wexner Medical Center, we’re proud to be celebrating our 33rd consecutive year ranked in the U.S. News & World Report Best Hospitals list. This year, the Ohio State Wexner Medical Center has 9 nationally ranked specialties out of 15 and four selected as high performing. U.S. News & World Report consistently ranks the Ohio State Wexner Medical Center as the top hospital in Columbus. The Wexner Medical Center is rated as high performing in 17 out of 22 common procedures and conditions, including abdominal aortic aneurysm repair, aortic valve surgery, arrhythmia, COPD, colon cancer surgery, diabetes, gynecological cancer surgery, heart attack, heart failure, kidney failure, leukemia, lymphoma and myeloma, lung cancer surgery, pacemaker implantation, pneumonia, prostate cancer, spinal fusion, and transcatheter aortic valve replacement. Our new hospital tower, opened in February, 2026, is the largest single facilities project ever undertaken at Ohio State. It’s designed to enhance a unified Ohio State Wexner Medical Center campus providing world‑class patient care, leading‑edge research and outstanding clinical training. • 820 large, private rooms to elevate patient-centered care, nearly doubling the number of beds we have today, • Enhanced connections between the new inpatient hospital and the OSUCCC – James, • More than half an acre of terrace space and a quarter acre of green space for a small park, • 148 additional beds for patients of the OSUCCC – James, • 51 neonatal intensive care unit bassinets, • State‑of‑the‑art diagnostic, treatment and inpatient service areas; imaging; operating rooms; and critical care and medical/surgical beds Ohio State is a top‑20 public university, and its Ohio State Wexner Medical Center is one of America’s #J-18808-Ljbffr

Customer Liaison Officer Location: Harrow Contract: Full-Time | Permanent Hours: Monday to Thursday: 8:00am – 5:00pm | Friday: 8:00am – 4:30pm About Our Client Our client is a leading provider of residential retrofit, refurbishment, and decarbonisation solutions, delivering large-scale energy efficiency programmes across social housing, private residential, and mixed-tenure developments. With a strong portfolio of retrofit and sustainability projects, they are committed to improving the quality, comfort, and energy performance of homes while supporting communities through initiatives that reduce fuel poverty, lower carbon emissions, and contribute towards the UK's Net Zero targets. Due to continued growth, our client is seeking an experienced Tenant Liaison Officer to join their team in Buckinghamshire. Overview of the Role As a Tenant Liaison Officer, you will play a key role in managing the resident journey throughout planned refurbishment and retrofit projects. Acting as the main point of contact for residents, you will ensure clear communication, minimise disruption, and deliver an excellent customer experience before, during, and after works are completed. Working closely with site teams, clients, subcontractors, and local stakeholders, you will help ensure projects are delivered efficiently while maintaining high levels of resident satisfaction. Key Responsibilities • Provide consultation and support to residents before, during, and after works are completed., • Build positive relationships with residents to ensure an excellent customer experience throughout the project lifecycle., • Identify vulnerable residents and any additional support requirements, ensuring appropriate measures are implemented., • Maintain resident information securely in accordance with GDPR and data protection requirements., • Respond promptly and professionally to resident enquiries, concerns, and complaints., • Manage the resident engagement process in line with client and project requirements., • Develop strong working relationships with residents, clients, subcontractors, site teams, community representatives, and customer care teams., • Organise and attend resident consultation events, information sessions, and one-to-one meetings., • Carry out resident inductions, including explaining the programme of works, conducting property condition surveys, and recording photographic evidence where required., • Complete resident profiling to support effective project planning and communication., • Coordinate access arrangements and schedule appointments with residents., • Prepare and distribute resident communication packs for new projects., • Support social value initiatives by identifying and participating in community engagement activities and local events. Skills & Experience Essential • Minimum one year's experience in a customer-facing role within the construction, housing, property maintenance, refurbishment, or retrofit sector., • Full UK Driving Licence., • GCSEs (or equivalent) including English and Maths., • Excellent organisational skills with the ability to manage a varied workload., • Strong customer service and communication skills., • Good understanding of construction site health and safety practices., • Ability to build positive relationships with residents and stakeholders at all levels. Desirable • Experience working within social housing, planned maintenance, refurbishment, or energy efficiency programmes., • Knowledge of retrofit or decarbonisation projects., • Experience supporting community engagement or social value initiatives. What's on Offer • Competitive salary with car allowance., • Enhanced pension contributions., • Healthcare cash plan., • Enhanced maternity benefits., • Employee Assistance Programme., • Ongoing training and continuous professional development opportunities., • Excellent career progression within a growing organisation. Our client is an equal opportunities employer and welcomes applications from all suitably qualified candidates, regardless of age, disability, gender, race, religion or belief, sexual orientation, marital status, or any other protected characteristic.

Property & Safety Manager – Complex Buildings Location: Staines-upon-Thames Contract: Temporary Pay Rate: £23.63 PAYE / £27.41 Umbrella Hours: 35 per week (Mon-Fri) We are currently recruiting for a Property & Safety Manager – Complex Buildings to join a housing organisation based in Staines-upon-Thames on a temporary basis. This is an excellent opportunity for an experienced property management, housing, building safety or compliance professional to take responsibility for the effective management of tall and complex mixed-tenure and commercial buildings, ensuring high standards of property management, building safety and regulatory compliance. The RoleYou will be responsible for ensuring that property and building safety management arrangements are robust, compliant and customer-focused. Working closely with internal teams, contractors, managing agents and residents, you will oversee building information, inspections, compliance, repairs, planned maintenance, contracts and estate management. A key part of the role will be working collaboratively with the Building Safety Manager to develop and maintain Building Safety Cases for tall and complex buildings. Key Responsibilities • Take responsibility for ensuring accurate and up-to-date building and asset information is maintained within the relevant IT systems., • Keep up to date with current building safety, fire safety and housing legislation and support the ongoing review of services and processes., • Develop, implement and manage effective estate and building management strategies., • Work closely with the Building Safety Manager on the development and maintenance of Building Safety Cases., • Undertake and monitor regular estate and building inspections, ensuring actions are recorded, followed up and resolved promptly., • Take ownership of building management, including compliance servicing, responsive repairs and planned maintenance., • Develop strong relationships with residents, contractors, managing agents and internal stakeholders., • Support the investigation and resolution of resident enquiries and complaints., • Focus on key areas including:, • Fire safety and compliance, • Estate expenditure and budgets, • Resident engagement, • Estate Management Strategy documentation, • Contract management, • Monitor contractor performance and provide feedback where service deficiencies are identified., • Use data and performance information to identify improvements and drive service delivery., • Contribute to new ways of working and continuous improvement across property, safety and compliance services., • Prepare and contribute to accurate service charge estimates and block management accounts., • Represent the organisation at meetings, hearings and other relevant forums where required., • Provide specialist property and building safety advice to internal stakeholders.We are looking for someone with experience in residential property management, housing, building surveying, building safety or a related technical discipline. You should have • Experience working within residential property management, housing or a technical property/building environment., • Strong knowledge of building safety and fire safety requirements., • Knowledge of current housing and building safety legislation and relevant best practice., • Experience of inspections, compliance, repairs, planned maintenance and/or contract management., • Experience of monitoring or managing budgets and financial information., • Strong IT and data analysis skills., • The ability to investigate issues, identify solutions and drive improvements., • Excellent communication and stakeholder management skills., • Experience working with contractors, consultants and other external stakeholders., • A proactive and customer-focused approach., • A full UK driving licence.Desirable, • IRPM membership or willingness to work towards a relevant qualification., • Relevant fire safety qualifications or willingness to obtain them., • Experience working with tall or complex residential buildings., • Experience contributing to Building Safety Cases or wider building safety management.Why Apply? This is a great opportunity for a property or building safety professional to take on a varied role covering building safety, compliance, estate management, contract management, resident engagement and property services within a complex buildings environment. If interested, please contact Josh on 01772 208967 or joshua.hull@servicecare.org.uk

About The Role Were looking for skilled, reliable Electricians who take pride in delivering high quality work and excellent customer service. As part of our Direct Services team, youll play a key role in keeping our homes safe, compliant and well maintained for our residents.Youll be responsible for carrying out a wide range of electrical repairs, maintenance and testing across our properties, ensuring all work is completed safely, efficiently and to a high standard. Working within our Reactive Repairs team, youll manage your own workload day to day, using a right first time approach to deliver a responsive and reliable service. Youll also keep residents informed throughout, ensuring a positive customer experience at every stage. This is a field based role, and you may be required to support across different locations where needed. Youll also take part in a 24 hour emergency call out rota on a fair and planned basis. About you Youre a qualified Electrician with a strong work ethic and a focus on delivering great service. Youre confident working independently, but equally comfortable supporting colleagues and working as part of a team. You will need: Relevant electrical qualifications (NVQ Level 3 or City & Guilds equivalent) 18th Edition Wiring Regulations (BS7671) Inspection & Testing qualification (e.g. 2391) or willingness to work towards Experience carrying out electrical repairs, maintenance and testing in a similar environment Strong knowledge of health & safety and electrical compliance requirements The ability to diagnose faults and deliver a first time fix wherever possible Excellent communication and interpersonal skills, with the ability to work professionally and sensitively with residents, including those who may be vulnerable A flexible, proactive approach and the ability to work both independently and as part of a team Willingness to work evenings and/or weekends with reasonable notice and take part in a 24 hour emergency call out rota You must hold a full UK driving licence with no more than six points and with no serious motoring offences in the last 10 years (i.e., CD, DD, DG, DR, IN, MR, TT). You must also have a minimum of two years driving experience. We will undertake driving licence checks on the successful candidate as part of our standard pre-employment checks process. About the team Youll be part of our Direct Services Reactive Repairs team, delivering a comprehensive repairs and maintenance service to our residents, including emergency, routine and responsive works. Our teams work closely together to provide a responsive, efficient and high quality service, ensuring our homes remain safe, secure and comfortable. Youll support your colleagues to meet targets, maintain compliance, and deliver excellent customer outcomes, with resident safety and satisfaction at the heart of everything we do. About Us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to peoples lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. Advertising End Date: 06 Sep 2026 TPBN1_UKTJ

Lifts Contracts Manager needed in West London Paying £36.59 per hr ref 5302274 Full time hours on a temporarybasis Key Responsibilities Contract Management Manage lift maintenance, repair, and servicing contracts to ensure contractual and statutory compliance. Monitor contractor performance through regular reviews, audits, and KPI reporting. Lead monthly contract performance meetings and oversee service improvement plans. Support procurement activities, including tender preparation, specification development, and contract mobilisation. Administer service agreements, schedules, specifications, invoices, and contract documentation. Compliance and Resident Safety Ensure compliance with all relevant legislation and industry regulations, including LOLER and PUWER. Manage and monitor lift inspection programmes and ensure defects are addressed within agreed timescales. Maintain accurate compliance records and certification. Provide technical advice on legislative changes and their impact on service delivery. Support health and safety compliance and resident safety objectives. Technical and Asset Management Monitor the condition and performance of lifts, hoists, and associated equipment. Support the development and implementation of Planned Preventative Maintenance (PPM) programmes. Assist with lift replacement and capital improvement projects. Conduct condition assessments and support stock condition surveys. Identify recurring maintenance issues and implement effective corrective actions. Financial Management Monitor and control servicing, maintenance, and repair budgets. Scrutinise contractor invoices and payment applications. Produce financial reports and forecasts relating to contract expenditure. Ensure value for money is achieved across all service contracts. Performance Reporting Produce monthly KPI and compliance reports. Provide statistical analysis relating to maintenance activities, inspections, repairs, and contract performance. Maintain accurate databases and information systems. Report on risks, trends, and recommendations for service improvement. Stakeholder Engagement Liaise with residents, contractors, consultants, suppliers, and internal teams. Manage complaints and enquiries relating to lift services. Build effective working relationships with procurement, compliance, technical, and operational teams. Support resident engagement initiatives and ensure high standards of customer service. If you are interested in the role, please email your CV toquoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please beprepared TPBN1_UKTJ

Resident Liaison Officer - Social Housing Planned Works. We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering a planned maintenance contract within Social Housing based in Harrow/North West London. It will be your res

Lettings Assistant, London Tw8, £13.Are you a customer-focused professional with a passion for delivering exceptional service? Do you thrive in a fast-paced environment, managing leasing activities and creating outstanding resident experiences? If so, we have the perfect opportunity for you!.Your d

OverviewThe London Borough of Harrow is looking for a Housing Assurance and Engagement Manager to lead the Housing Assurance and Engagement function within the Insight & Housing Strategy service. This service provides vital oversight of compliance with the statutory and regulatory framework governing registered providers of social housing, ensuring that the council continues to meet its obligations while delivering services that place residents at the heart of decision‑making.The postholder manages and develops a team of five specialist leads covering resident engagement, housing strategy and partnerships, communications, regulatory assurance, and housing policy and projects. Through strong leadership, the Housing Assurance and Engagement Manager ensures that each area contributes effectively to a cohesive and forward‑looking approach to assurance, compliance and resident involvement across Housing.A key focus of the role is providing strategic oversight for the development and implementation of housing policies, projects, engagement strategies and communications activity. This includes championing innovation, embedding service improvement and maintaining alignment with the council’s broader strategic priorities and regulatory expectations. The role leads on initiatives designed to strengthen governance, transparency and accountability, ensuring that residents’ voices shape service development and that the council continues to operate in a robust, compliant and resident‑centred manner.Working collaboratively with Housing services, wider council departments, elected members, statutory partners and the voluntary and community sector, the Housing Assurance and Engagement Manager plays an essential role in supporting a culture of continuous improvement and ensuring that Harrow’s housing services remain responsive, trusted and compliant.About YouThe successful candidate will have:Strong leadership and people management skills, with experience of managing multidisciplinary teams.Excellent communication, influencing, and stakeholder engagement skills.Ability to manage complex projects and competing priorities under pressure.Strong analytical and problem-solving skills, with experience of using data to inform strategy and improvement.Ability to build and maintain effective working relationships across all levels of the organisations and externally, with a range of stakeholders.Proficiency in Microsoft applications, systems and other business tools.Effective written and verbal communication skills that include persuading, influencing, negotiating, informing, explaining, listening and understanding, for a range of audiences.Educated to degree level or equivalent, or with substantial relevant experience.Level 4 Housing Management Qualification or willing to undertake this.Related DocumentsFor more information, please refer to the Role Profile/Selection Criteria

Location: London Borough of HounslowSalary: 64,188 - 68,559 per yearEmployment: Full timeCategory: EducationPosted: 2026-08-12Valid to: 2026-09-05Apply: https://lbhouli.webitrent.com/lbhouliwebrecruitment/wrd/run/ETREC107GF.open?VACANCYID=944261fTCN&WVID=64487200ZM&LANG=USAEmployer: London Borough of HounslowAbout us at HounslowWe’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be. We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.About our Commitment to Diversity and InclusionWe live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce, and we are committed to being an inclusive employer. We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There’s space for you to tell us what you need within our application form.Our BenefitsIf you join us, you’ll have access to a range of employee benefits. Read more about these here.About The RoleThis is an exciting opportunity to be part of the Standards, Practice and Partnerships team as a Professional Lead Adviser for Standards and Inclusion. In this role, you’ll be primarily working as a school improvement partner for a range of schools and will have the opportunity to develop your skills in providing evidence-based advice and support.Professional Lead Schools Adviser’s work is rooted in building constructive, professional relationships with school leaders, positioning themselves as trusted partners in the improvement journey. Professional Leads are tasked with offering both encouragement and uncompromising external challenge, drawing on evidence to evaluate school performance against the expectations of the current Ofsted framework. Through professional dialogue and close analysis of a wide range of evidence, they highlight both strengths and key areas requiring development. Where further expertise or intervention is needed, Professional Leads facilitate access to additional support and resources, ensuring schools are well placed to continue improving outcomes for pupils.About The Team You’ll Be Working InThe Lifelong Learning, Skills & Employment division provides a range of statutory and community services, regulated and non-regulated. Our vision is for a thriving community where all our residents can engage in and benefit from lifelong learning opportunities - for personal growth, health and wellbeing and economic success. The division, which sits within the Children’s & Adults Services Department, is organised into four operational service areas, each led by a Head of Services, and each contributing to achievement of the Borough’s ‘limitless’ Lifelong Learning Strategy. As a Professional Lead within the Standards Practice and Partnerships pillar, you are a member of our extended Hounslow Leadership Team who play a key role in delivering high-quality, resident-focused services. You provide expert guidance, support, and leadership across Hounslow to set high standards for practice and service delivery, ensuring compliance with legal and ethical standards in your area of expertise. You work in a proactive and collaborative way with other Council services and partners to provide expertise to support the effective delivery of service for residents.Through collaboration with your senior team, and other leaders and stakeholders, you will advise on best practice and offer strategic insights to support the efficient and effective delivery of services, and the development and implementation of critical initiatives. Your role involves training and mentoring staff in your area of expertise and succession planning for roles which require similar levels of expertise.You provide regular updates on outcomes to your Service Manager, Head of Service and Director, and as an effective senior team member, you promote a positive, inclusive culture, championing staff development and continuous improvement.Standards, Practice and Partnership team are focused on collaborative working with primary and secondary schools to:1. Ensure all children and young people in Hounslow experience the highest quality teaching and learning from practitioners who are highly skilled, valued and supported. 2. Ensure our education and skills system is effectively planned, well-resourced and resilient. 3. Ensure that we create a truly inclusive system where children and young people can thrive. This role reports to the Principal Adviser for Primary and Secondary Education.About YouIf the points below resonate with you, we’d love you to put in an application: • Educated to a degree level with qualified teachers status.• Experience of successful senior leadership within a school or school improvement organisation.• Experience of building strong partnerships, maintaining relationships and co-producing solutions to challenges across a diverse set of stakeholders.• Proven ability to effectively use school performance data, intelligence and evidence to accurately identify trends, create meaningful insight, recommendations and to inform own decision making.• Understanding of prevailing Ofsted frameworks for the inspection of schools, with recent experience of the English national curriculum for primary and secondary schools.Read more about the work you’ll be doing in the Role Profile.When Interviews Will Be Held And Who To ContactThe key information you need about the role should be in the role profile, but if you have any further questions about the role, please contact: Email: Liz.Strong@hounslow.gov.ukTelephone: 07983630541Interviews for this job will be held on 15th September 2026.

Senior Leasehold Property Manager An excellent opportunity for an experienced Senior Leasehold Property Manager to lead a customer-focused leasehold resolution team, support complex case management and help deliver a high-quality service across a diverse housing portfolio. If youve also worked in the following roles, wed also like to hear from you: Leasehold Property Manager, Leasehold Manager, Senior Property Manager, Property Manager, Leasehold Services Manager, Leasehold Team Leader, Housing Manager, Block Property Manager, Leasehold Resolution Manager SALARY: £39,400 to £41,474 pro rata + Benefits LOCATION: Hybrid working from home with 2 Days per Week from the Office in Ealing (W5) JOB TYPE: 6 Month, Full-Time, Fixed-Term Contract WORKING HOURS: 35 Hours per Week, Monday to Friday JOB OVERVIEW We have a fantastic opportunity for a Senior Leasehold Property Manager to lead, manage and motivate a team of leasehold professionals delivering a customer-centred resolution service. Working as the Senior Leasehold Property Manager, you will ensure compliance with leasehold legislation, fire safety regulations, governance requirements and lease obligations, while acting as a senior escalation point for complex, sensitive and high-risk leasehold matters. As the Senior Leasehold Property Manager, you will support service improvement through performance data, customer feedback and complaint trends, helping to improve response times, resolution outcomes, customer satisfaction and overall service delivery. DUTIES Your duties as the Senior Leasehold Property Manager include: Lead and Manage the Team: Develop, support and manage leasehold professionals, setting clear objectives and promoting accountability, collaboration and continuous improvement Oversee Leasehold Resolution Services: Ensure effective delivery of a high-quality, customer-focused resolution service across a diverse leasehold portfolio Manage Complex Cases: Oversee leaseholder enquiries, complaints, disputes and escalated matters, ensuring compliance with statutory requirements, policies and lease obligations Provide Senior Escalation Support: Act as the senior point of contact for complex, sensitive and high-risk leasehold issues Monitor Service Performance: Review service standards, response times, resolution outcomes, customer satisfaction and complaint reduction activity Analyse Data and Feedback: Use performance data, customer feedback, complaint trends and operational risks to identify service improvements Build Stakeholder Relationships: Work with internal teams, managing agents, legal representatives, contractors, local authorities and external partners Represent the Organisation: Attend stakeholder meetings, resident forums, tribunals, hearings and external proceedings where required Maintain Records and Compliance: Ensure accurate records, robust case management and compliance with governance, regulatory and audit requirements CANDIDATE REQUIREMENTS ESSENTIAL Strong experience leading and managing a team Experience delivering front-line customer-facing services Excellent knowledge of current housing and leasehold legislation TPI qualification, relevant property or housing professional membership, or relevant experience Good working knowledge of Microsoft Office, Outlook, Word, Excel and CRM systems Excellent written and verbal communication skills, including the ability to present in high-pressure environments Ability to manage complex customer issues, legal cases, building safety matters and service charge challenges Strong stakeholder management, problem-solving and continuous improvement skills DESIRABLE Relevant technical or building safety qualification, or willingness to undertake one in line with changing legislation Experience adopting a continuous improvement approach and adapting to change Full UK driving licence BENEFITS 25 days holiday plus Bank Holidays Up to 8% contributory pension Flexible benefits Salary exchange benefits Rewards and discounts Annual allowance of up to £300 to use towards health and lifestyle benefits for you and your family The organisation recognises that some people will only apply for a role if they meet 100% of role requirements.If this sounds like you, theyd still encourage you to apply should you not feel you meet the criteria 100%. This role requires a DBS Check APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14963 Full-Time, Fixed-Term Contract Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. TPBN1_UKTJ

PRS Portfolio Manager £30,000 Ealing & Central London Looking for a property management role with variety, autonomy and genuine career progression? We're recruiting for an experienced Portfolio Manager to oversee a diverse residential property portfolio across Ealing and Central London. This is an exciting opportunity to join a professional and growing property team, managing a mix of private residential lettings, corporate rental properties and social housing. You'll have responsibility for your own portfolio and play a key role in delivering an exceptional service to landlords, tenants and clients. If you enjoy building relationships, problem-solving and keeping properties performing at their best, we'd love to hear from you. The Role As Portfolio Manager, you'll take ownership of a residential portfolio, ensuring properties remain compliant, well-maintained and financially successful. Your responsibilities will include: Managing day-to-day landlord and tenant relationships Arranging repairs, maintenance and refurbishment works Instructing compliance inspections and certification requirements Monitoring contractor performance and on-site works Carrying out property inspections Ensuring properties meet all Health & Safety and legislative requirements Managing maintenance budgets and expenditure Monitoring occupancy levels and void performance Recording and reporting financial, compliance and maintenance matters Delivering a first-class customer experience to clients and residentsWhat We're Looking For... ✅ Previous residential property management experience ✅ Experience working within social housing ✅ Excellent communication and relationship-building skills ✅ Strong organisational and problem-solving abilities ✅ Confident managing multiple priorities and deadlines ✅ Full UK driving licence ✅ Strong literacy, numeracy and IT skills Desirable ARLA, NFoPP or other industry qualifications Experience using property management systems such as Qube, MRI, Evolution or similarWhat's On Offer? Manage a varied and interesting property portfolio Work across private residential, corporate lets and social housing Supportive and professional team environment Opportunities for training and career development Central London and West London portfolio locations A role where you can make a real impact on resident and client satisfactionIf you're an experienced Property Manager looking for your next challenge with a business that values service, professionalism and career growth, we'd love to hear from you. WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003

Job Role - Deputy Care Manager Location - Uxbridge Salary - £35,000 - £36,000 DOE Job Type - Permanent About the Role Our client is looking for an experienced and compassionate Deputy Manager to join their leadership team at one of their care homes in Uxbridge supporting both their dementia and residential residents. This is a fantastic opportunity for a driven, hands-on care professional who is ready to take the next step into a senior leadership role, working closely with the Home Manager to deliver outstanding, person-centred care. You'll play a key role in the day-to-day running of the home leading by example on the floor, supporting and developing your care team, and ensuring every resident receives the highest standard of care, dignity and quality of life. Key Responsibilities Support the Home Manager in the overall leadership and operational management of the home, deputising in their absence. Lead, supervise and motivate care staff, ensuring rotas, staffing levels and skill mix meet residents' needs at all times. Champion person-centred dementia care, ensuring care plans are regularly reviewed and tailored to individual residents. Support the recruitment, induction, training and ongoing development of care staff. Conduct supervisions, appraisals and performance management discussions with team members. Monitor and maintain compliance with CQC standards, safeguarding procedures and all relevant regulations. Support audits, inspections and quality assurance processes, helping drive continuous improvement. Build strong, trusted relationships with residents and their families, handling concerns and feedback with empathy and professionalism. Manage incidents, accidents and safeguarding concerns in line with policy, escalating appropriately. Support effective management of the home's budget, including agency usage and staffing costs. What Our Client is Looking For Proven experience in a senior care role (Senior Carer, Team Leader, Deputy Manager or similar), ideally within dementia and/or residential care. NVQ/QCF Level 3 in Health & Social Care as a minimum; Level 5 (or working towards) is desirable. Strong working knowledge of CQC standards, safeguarding procedures and current care legislation. A genuine passion for dementia care and improving residents' quality of life. Confident leadership and people management skills, with the ability to motivate and develop a team. Excellent communication skills, with the ability to build rapport with residents, families and external professionals. Flexibility to support on-call duties and provide hands-on cover when needed. A positive, can-do attitude and a genuine commitment to delivering outstanding care

A reputable Local Authority is seeking an experienced and motivated Estates Parking & Garage Manager to lead the delivery of its Parking & Garages Service. This is an excellent opportunity for an experienced housing, estate services, parking, or operational management professional to manage a high-profile service that supports residents, generates income, and contributes to the effective management of housing estates across the borough. Rate: £27.75-28.96 per hour PAYE (£37.13 per hour Umbrella) Location: Greater London Contract: Interim with potential to become permanent Working Pattern: Hybrid Working – 3 Days Per Week Office-Based The successful candidate will be responsible for overseeing the day-to-day management of parking spaces and garage stock, maximising occupancy and income, managing a small team, delivering service improvements, and ensuring a high standard of customer service. Key Responsibilities Lead and manage the delivery of the Parking & Garages Service across the Authority's housing estates. Manage garage and parking space lettings, transfers, waiting lists, and occupancy levels. Develop and implement strategies to maximise income generation and minimise voids. Monitor and manage rent accounts, arrears recovery, and debt reduction initiatives. Supervise, support, and develop a team of officers, ensuring high levels of performance and customer service. Investigate and resolve complex resident enquiries, complaints, and service requests. Manage escalated cases, including Councillor and senior stakeholder enquiries. Lead on service improvement projects, including garage refurbishment programmes and parking-related initiatives. Work closely with internal departments, contractors, enforcement teams, and external stakeholders to deliver service objectives. Monitor contractor performance and ensure service standards are achieved. Produce management reports, performance information, and KPI data to support service delivery and decision-making. Ensure compliance with relevant legislation, policies, procedures, and health and safety requirements. Support budget monitoring and contribute to the effective management of service expenditure and income.Essential Experience Experience leading and managing staff, including performance management and service delivery. Strong background in income management, arrears recovery, and maximising service income. Experience managing customer complaints and resolving complex service issues. Knowledge of housing management, estate services, parking operations, or property management. Experience working with contractors and managing service performance. Ability to analyse performance data and produce management reports. Excellent communication, stakeholder management, and problem-solving skills. Experience delivering service improvement and operational projects.Desirable Experience Knowledge of parking legislation, estate parking management, or garage services. Experience working within a social housing environment. Understanding of budget management and financial monitoring. Experience responding to Councillor, MP, or senior stakeholder enquiries.We are looking for a proactive and customer-focused manager who can balance operational service delivery with strategic improvement. The successful candidate will be an effective leader with strong stakeholder management skills and a proven ability to maximise income, improve performance, and deliver excellent outcomes for residents and the organisation. If you have a background in Housing Management, Estate Services, Parking Operations, Income Management, or Property Services and are looking for your next interim challenge, we would welcome your application. Apply Now for the Estates Parking & Garage Manager role

As an Interim Fire Safety Manager in the Not For Profit sector, you'll be overseeing fire safety measures across properties to ensure compliance and the safety of residents. Based in South West London, this temporary role is vital to maintaining high standards and addressing fire safety needs effectively. Client Details A Not For Profit organisation based in South West London, focused on property management and resident safety. Description As the Interim Fire Safety Manager, you will be: Ensure fire safety compliance across all properties. Conduct regular fire risk assessments and recommend improvements. Oversee and manage fire safety systems and equipment maintenance. Provide expert advice and guidance on fire safety matters. Work closely with contractors and internal teams to address fire safety concerns. Prepare reports and documentation for regulatory purposes. Respond to fire safety incidents and implement corrective actions. Stay up to date with fire safety legislation and best practices.Profile A successful Interim Fire Safety Manager should have: Strong knowledge of fire safety regulations and compliance requirements. Experience conducting fire risk assessments in property settings. Ability to manage contractors and liaise with internal teams effectively. Excellent organisational and communication skills. A professional qualification in fire safety or a related field. A proactive approach to identifying and addressing risks.Job Offer Daily rate of £(Apply online only)pd, dependent on the level of experience. Temporary, interim position in the Not For Profit sector. Location: South West London.If you're interested in this role, apply now

Senior Internal Communications Officer Harrow £250.00 per day PAYE + 28 days holiday (£65,000.00 per annum) Ongoing contract Hybrid Location: HA3 Role Reporting into the Head of Communications, you will be a key player in the Council’s Communications function Develop, implement and evaluate integrated communications strategies and solutions to promote and support Harrow’s services, policies and objectives, manage reputation, change behaviour and promote resident engagement. Uphold and promote the reputation of Harrow Council in traditional and digital media Advise senior officers, members, colleagues and external partners on a range of reputational and communications issues Work with senior officers and senior councillors, including the Leader and Portfolio Holders on public affairs and lobbying campaigns Contribute to the communications teams’ income generation targets Answer media enquiries in a timely fashion and effectively use the media to promote Council services, policies and objectives Play a key role in the production of high-quality promotional materials and Harrow’s main communications channels (internal and external) including the Harrow People magazine, MyHarrow enewsletter, social digital media, the website, intranet, yammer, and staff newsletter. Identify positive stories about the work of the council and its staff, through effective relationships across the Council and Members. Support/lead on the delivery of consultations corporately Act as the Council’s lead liaison with stakeholders’ communications teams Support the delivery of internal communications and staff engagement, reviewing staff feedback to assess the effectiveness of staff communications. To find out more information please contact Abbie at Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency

PROPERTY MANAGER - BTR/BUILD TO RENT London | Up to £45,000 + bonus Own the property. Manage the tenancy. Shape the resident experience. We're recruiting for a brand-new 200-apartment BTR scheme and looking for a hands-on Property & Tenancy Operations Manager to take ownership from day one. This is much more than a traditional lettings role - you'll manage the full tenancy and property lifecycle, from move-ins and inspections through to rent reviews, maintenance, compliance and move-outs. THE ROLE You'll be responsible for: Full tenancy lifecycle and resident management Move-ins, move-outs, keys and inventories 6-monthly property inspections and reporting Rent reviews, ERVs and market research Maintenance, defects and contractor management Apartment readiness and remedial works Utilities, meter readings and change of tenancy Deposits, arrears and financial administration Property compliance and licensing Insurance and claims Resident queries, complaints and relationship management Supporting lettings and rental activity Improving processes, systems and the resident experience ABOUT YOU We're looking for someone with: BTR, residential property, PRS or lettings/property management experience Strong understanding of the full tenancy lifecycle Experience managing maintenance, contractors and inspections Strong tenant/customer relationship skills Good knowledge of residential compliance Excellent organisation and attention to detail A proactive, practical approach Confidence taking ownership and making decisions WHAT'S ON OFFER? Up to £45,000 + bonus Private healthcare Pension Brand-new, high-spec 200-apartment BTR scheme Genuine ownership and autonomy Opportunity to shape the operation from the ground up Varied, end-to-end property responsibility If you're a Residential Property, Tenancy or BTR Manager looking for a role where you can genuinely make your mark, get in touch. TPBN1_UKCT

Location: Ealing, West London Salary: £17.84 per hour Hours: Monday to Friday, 8:00am – 5:00pm Contract: Full-time Working Arrangement: Office-based Nuco Solutions are currently recruiting for an experienced Planner / Scheduler to join a busy Social Housing contractor based in Ealing. This is an excellent opportunity for someone with previous experience within social housing, repairs, maintenance or disrepair who is confident managing a high-volume workload and coordinating operatives to ensure repairs are completed efficiently and within agreed timescales. Role and Responsibilites • Scheduling and coordinating repairs and maintenance works for a team of operatives., • Managing daily diaries and allocating jobs efficiently., • Liaising with operatives, residents, contractors and internal teams., • Booking appointments with residents and ensuring works are scheduled within agreed timescales., • Monitoring outstanding jobs and following up on delays or issues., • Updating internal systems with accurate job and appointment information., • Prioritising urgent and time-sensitive repairs., • Supporting the Disrepair Team with the day-to-day coordination of works., • Dealing with resident queries professionally and efficiently., • Ensuring appointments and repair information are accurately recorded. Requirements The successful candidate will ideally have: • Previous experience working as a Planner, Scheduler or Repairs Coordinator., • Experience within social housing, housing repairs, maintenance or disrepair., • Strong organisational and time-management skills., • Excellent communication skills, both written and verbal., • The ability to work in a fast-paced, high-volume environment., • Good IT and administration skills, with the ability to update multiple systems accurately., • A proactive approach and the ability to prioritise competing workloads., • Experience coordinating trades/operatives would be highly advantageous

Resident Liaison Officer – Social Housing Refurbishment Ealing, West London A leading main contractor specialising in planned refurbishment works within the social housing sector is looking to appoint an experienced Resident Liaison Officer (RLO) to join their team on a long-term programme in London Borough of Ealing. The company has recently secured a significant Social Housing Decarbonisation Fund (SHDF) framework worth £18m per year, delivering improvement works to low-rise residential blocks across the borough. This is a long-term programme of works, offering excellent job security and the opportunity to work with a well-established contractor with a strong pipeline of projects. The Role As Resident Liaison Officer, you will be the key point of contact between the residents, site teams and the client, ensuring works are delivered smoothly while maintaining a high level of customer satisfaction. Key responsibilities include: Acting as the main point of contact for residents throughout the refurbishment works Carrying out resident consultations and pre-start meetings Keeping tenants informed about programme timelines, access requirements and progress of works Managing queries, concerns and complaints in a professional and proactive manner Coordinating access to properties with the site team Maintaining clear communication and accurate records to ensure a positive resident experience The Works The programme forms part of the government-backed SHDF initiative, focused on improving the energy efficiency and condition of social housing. Typical works may include: External wall insulation (EWI) Window replacements Roofing works External repairs and energy efficiency upgrades Requirements Previous experience working as a Resident Liaison Officer within social housing refurbishment or planned works Strong interpersonal and communication skills Ability to build trust with residents and work closely with site teams Organised with good administrative skills Full UK driving licence and own vehicle required Package Generous salary Car allowance and fuel card Long-term secured work on a major framework * Opportunity to join a stable and growing contractor with an excellent reputation This is a fantastic opportunity for a Resident Liaison Officer looking for long-term stability on a high-value refurbishment programme in West London. If you’d like, I can also tighten this into a punchier LinkedIn job advert (which tends to attract more applicants)

Are you passionate about supporting children and young people and helping them reach their full potential? We're looking for a caring, enthusiastic and committed Teaching Assistant to join a school in Ealing. Whether you're an experienced Teaching Assistant or have valuable transferable experience working with children and young people, we'd love to hear from you! This is a fantastic opportunity to develop your education career while making a genuine difference to students every day. The Role As a Teaching Assistant, you will: Provide classroom and 1:1 support to students, helping them engage confidently with their learning. Support teachers with planning and delivering interactive and engaging lessons. Build positive and trusting relationships with students. Encourage and motivate students to participate, develop their skills and achieve their potential. About You We're looking for someone who: Is available Monday to Friday, 8:30am-4:00pm. Has at least 6 months' experience working with children. Has an Enhanced DBS on the Update Service, or is willing to apply for one. Is passionate, patient and enthusiastic about supporting children and young people. Has strong communication and teamwork skills. Higher-level qualifications are preferred, but transferable experience will also be considered.If you're looking for a rewarding Teaching Assistant role where you can inspire, support and empower students, we'd love to hear from you. Why register with Envision Education? Specialists in securing long-term and permanent placements for teachers and support staff, including Teaching Assistants Able to match jobs to your preferences, whether it's location, job type, or pay expectations Quick and efficient registration process, with interviews via Zoom We secure roles swiftly and effectively for education professionals Friendly team that always puts job seekers' interests first Rated 4.9 out of 5 on Google! We work with primary, secondary, and SEND schools across London and the Home CountiesPay rate is dependent on qualifications, experience, and skills. Envision Education is committed to safeguarding and promoting the welfare of children and follows a strict policy of equal opportunities. We respect and value cultural and religious diversity and do not discriminate based on age, gender, religion, race, sexual orientation, ethnic origin, culture, or disability. You must be a UK resident or hold a full UK visa and be willing to complete a Disclosure and Barring Service (DBS) check

Position: Spa & Wellbeing Manager Location: 261 High Street Kensington W8 6NB, London Core Hours: 5 x 9 hour shift shifts depending on business needs Shift Rotation: shifts depending on business needs At Lodha Developers UK, we create exceptional residential experiences in some of Londons most sought-after locations. We believe great places are created by great people, with a shared commitment to quality, service and attention to detail. As we grow, were looking for talented people to join us and be part of something special. Role Purpose Lead, coach and support the Spa & Wellbeing team to ensure the successful day-to-day running of the operations. Residents satisfaction is paramount with a strong emphasis on creating memorable experience through friendly, efficient and genuine service. Be the main point of contact for residents and collect first hand feedback to ensure we always improve on our offerings and services. Main Accountabilities Lead the day-to-day Spa & Wellbeing operation, ensuring exceptional standards of service, presentation, cleanliness and resident experience in a luxury residential environment. Act as an ambassador for LODHA Hospitality, creating a warm, welcoming, discreet and highly personalised experience for residents and their guests. Lead, coach and develop the Spa & Wellbeing team, maintaining high standards of appearance, professionalism, service delivery and engagement. Ensure appropriate staffing levels and effective resource planning to support smooth day-to-day operations. Conduct daily briefings and regular team meetings, ensuring clear communication and alignment with departmental standards, SOPs and company values. Drive training, development, recognition and performance management to build a motivated, knowledgeable and high-performing team. Support recruitment, interviewing and selection of Spa & Wellbeing hosts. Maintain the Spa & Wellbeing facilities to an exceptional standard, working closely with Maintenance, Engineering and the Resident Manager on preventative maintenance and operational requirements. Develop and refresh sports, wellbeing and food & beverage offerings, menus and promotions, introducing new products and experiences that enhance the resident journey. Handle resident requests, feedback and complaints professionally and efficiently, ensuring positive outcomes and escalating where appropriate. Maintain a strong awareness of security, safety and compliance, ensuring all incidents, accidents and concerns are reported and managed appropriately. Ensure compliance with relevant Health & Safety, fire safety, food safety and building safety requirements, including the Health and Safety at Work Act 1974 and Building Safety Act 2022. Support the team in maintaining safe working practices and provide appropriate Health & Safety training, guidance and supervision. Work collaboratively with the wider LODHA Hospitality team and undertake additional responsibilities as required by the Resident Manager. What You'll Bring Essential: 23 years management experience within a luxury 45 star hotel, residential or hospitality environment. Strong luxury hospitality operations experience, ideally with exposure to restaurants and bars. Proven leadership, coaching and people-management skills. Strong commercial, business and financial acumen. Excellent written and verbal communication skills in English. Highly organised, well presented and attentive to detail. Strong commitment to service excellence and delivering a personalised resident/guest experience. Confident handling resident requests, feedback and complaints professionally and discreetly. Good understanding of Health & Safety and safe working practices. Proactive, driven and self-motivated, with a flexible and collaborative approach. Personable, empathetic, tactful and discreet, with excellent interpersonal skills. Desirable: Bachelors degree in Hospitality, Business Management or a related discipline. Personal Licence holder. Experience in Spa, Sports & Wellbeing or fitness environments. Experience within a luxury private residential setting. Experience of a new opening or extensive refurbishment. Experience developing food & beverage, sports and wellbeing menus, promotions or new resident experiences. Knowledge of current luxury hospitality, wellbeing and lifestyle trends. Lodha Developers UK Ltd Why join Lodha? Be part of a growing luxury residential business Work alongside talented and experienced professionals Develop your skills through training and ongoing development Work in an environment where quality and attention to detail genuinely matter Build relationships across a diverse range of teams and disciplines Contribute to exceptional residential developments and experiences Our benefits include: Health & wellbeing: private medical cover with AXA, optical and dental cashback, life assurance and workplace nursery support. Travel & lifestyle: cycle to work scheme and an interest-free season ticket loan after probation. Reward & recognition: birthday day off, performance rewards, length of service recognition and a refer-a-friend bonus. TPBN1_UKCT

VERTO HR is looking for an experienced Estate Manager to manage a large residential development near Chelsea Harbour, overseeing a team of nine people. Job Summary Hours: Monday - Friday 8.30am - 5pm (37.5hrs pw) Salary: £55,000 - £60,000 depending on experience To assume overall responsibility for the smooth running of the development in all respects and to supervise staff. Expected to be on call in the event of an emergency 24 hours per day. Responsibilities & Duties To ensure security is maintained at the building. To take responsibility in a crisis, (e.g. fire, floor, intruders) and take appropriate action. To work closely in co-operation with the managing agent, keeping them well informed about events and issues which affect the building. To provide a written building report to the Managing Agents every week. To supervise the standard of cleaning undertaken by the porters and on-site staff to ensure the building's high standard are maintained as set out in the Cleaning and Building Manuals. To formulate a property handbook to enable all staff to respond to queries of residents or other parties. The handbook will provide details of all contracts, emergency contact number and the numbers of specific contractors who work on the block. In addition, it would document the location and function of mechanical & engineering throughout the building. Liaise with the Managing Agent regarding any reactive or planned preventative maintenance requirements at the Building advising details of defects in writing where appropriate. Provide strategic recommendations to clients regarding asset protection, risk management and service delivery improvements. Oversee major works projects, capital expenditure programmes and planned preventative maintenance schedules with a focus on quality performance and value for money. Contribute to the preparation of annual Estate Budgets. Prepare monthly management reports and attend client and board meetings. Staff Management To professionally manage a team of 9 full time staff. This includes the allocation of duties, creation and updating of work schedules and job descriptions, support and supervision as required, and conduct of performance reviews. To ensure that sufficient cover for both cleaning and porterage or services is provided at all times, using contract staff as necessary. To maintain an effective managerial relationship with staff, ensuring that they remain highly motivated and that their work continues to reach required standard. A staffing report is to be produced monthly. To ensure that all staff are trained to a sufficient standard in order that they can operate the CCTV system effectively. To maintain records of all overtime and sickness of all staff and submit the relevant forms to the managing agents as necessary. Contract Management To monitor the log, kept by the staff which records the signing in and out of all contractors and service personnel in attendance at the building. Ensure that the staff issue the correct visitors permits. To monitor the presence of workmen around the building and supervise their activities to ensure minimum disturbance to residents. Daily records to be kept and report to managing agents once a month. To enforce appropriate standards on visiting contractors (estate or leaseholder engaged) according to the LFA provisions, estate handbook rules and health and safety regulations. Administration To deal with administrative matters relating to management of the building and staff. Ensure effective management of estate-wide records, policies and operational documentation. To be responsible for the management of a petty cash fund To maintain records of central stores for the building (light bulbs, cleaning supplies, key blanks, etc) in a well-organised way, ensuring that an appropriate quantity are always available at reasonable costs. To maintain folder of building records, including hard copies of all up to date testing and maintenance records, floor plans, fire strategies etc Create Gant chart to understand when essential testing takes place throughout the year. Keep this up to date. Leaseholder Relationships Monitor resident satisfaction and implement service improvement initiatives. Manage relationships with key stakeholders and act as escalation point for complex resident issues. Maintain professional and courteous relationships with leaseholders and residents. The Estate Manager is expected to be flexible and undertake reasonable additional duties as required by the managing agent, the resident management companies, the board or the freeholder. TPBN1_UKCT

Adecco are recruiting on behalf of a Local Authority for an experienced Housing Officer to join their Housing Landlord Services team in Ealing. Location: Ealing Rate: £22.02 - £24.48 per hour PAYE | £28.71 - £31.96 per hour Umbrella Contract: Temporary Working Pattern: Fully Onsite Recruitment Partner: Adecco, on behalf of a Local Authority The Role Adecco are recruiting on behalf of a Local Authority for an experienced Housing Officer to join their Housing Landlord Services team in Ealing. This is an exciting opportunity to play a key role in delivering high-quality housing management services, supporting residents, and helping to maintain safe, clean and sustainable neighbourhoods. The successful candidate will manage a designated housing patch, working closely with tenants, leaseholders, internal departments and external agencies to resolve issues and improve outcomes for residents. Key Responsibilities Manage a designated patch of social housing properties, taking ownership of housing management issues from initial enquiry through to resolution. Deliver a professional, customer-focused housing management service to tenants, leaseholders and residents. Conduct estate inspections, home visits, tenancy reviews and resident meetings. Support vulnerable residents and make referrals to appropriate support services where required. Manage tenancy-related casework including tenancy sign-ups, terminations, mutual exchanges, succession applications and tenancy breaches. Work collaboratively with a range of internal and external partners including community safety teams, social care services and legal teams. Respond to complaints, enquiries from elected members and MPs, and resident correspondence. Support neighbourhood improvement initiatives and resident engagement activities. Assist with building safety actions and ensure compliance with landlord responsibilities. About You We are looking for candidates who can demonstrate: Experience managing social housing residents. Experience delivering excellent customer service in a housing or public sector environment. Knowledge of housing legislation and housing management practices. Excellent communication and interpersonal skills. Strong problem-solving and conflict-resolution abilities. The ability to manage a varied caseload and work effectively under pressure. Apply If you have housing management experience and are looking for your next temporary assignment, we would like to hear from you. Please apply with your updated CV. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Neighbourhood Officer Pay: £27.57 Umbrella Location: London Borough of Hillingdon, Civic Centre, High Street, Uxbridge, Middlesex, UB8 1UW About the role We are looking for a proactive and customer-focused Neighbourhood Officer to join our Homes and Neighbourhoods service. This is a varied and rewarding role where you will manage a defined neighbourhood patch of Council properties, working directly with tenants and leaseholders to provide a high-quality, end-to-end tenancy and neighbourhood management service. You will be a visible and accessible presence within your neighbourhood, building positive relationships with residents, identifying issues early and working collaboratively with colleagues, partners and communities to resolve problems and improve local neighbourhoods. You will manage all aspects of tenancy management across your patch, including mutual exchanges, successions, low-level tenancy support, anti-social behaviour, neighbour disputes, tenancy breaches, tenancy checks and access issues. You will also play an important role in tenancy sustainment, helping residents at risk of tenancy failure to remain successfully housed. What you'll be doing You will take ownership of your neighbourhood patch and ensure residents receive a responsive, professional and person-centred service. Your responsibilities will include: Managing a defined patch of Council properties, covering tenants and leaseholders and all key aspects of tenancy and neighbourhood management. Providing an end-to-end tenancy management service throughout the lifetime of a tenancy. Building strong relationships with residents, resident groups and community partners and ensuring the resident voice influences service delivery. Being visible and accessible on estates through regular inspections, resident engagement and quarterly neighbourhood walkabouts. Managing mutual exchange and succession casework, ensuring statutory requirements and deadlines are met. Providing low-level tenancy support, identifying risks early and working with Tenancy Sustainment Officers and partner agencies to prevent tenancy failure and homelessness. Investigating and resolving low-level anti-social behaviour, neighbour disputes and tenancy breaches through proportionate informal and formal interventions. Working with internal services and external partners to address ASB, safeguarding concerns and wider neighbourhood issues. Identifying vulnerable residents and making appropriate referrals or signposting to services that support health, wellbeing, independence and tenancy sustainment. Undertaking targeted tenancy checks and supporting access to properties for statutory gas, electrical, fire safety and other compliance works. Taking appropriate enforcement action where residents refuse access, while considering vulnerability and support needs. Supporting the management of hoarding, safeguarding and other risks affecting residents, neighbours or property safety. Identifying and responding to fire safety risks and helping residents remain fire safe and fire aware. Responding effectively to emergencies such as fires, floods and other incidents affecting Council properties. Supporting decants and working with other teams to ensure affected residents are appropriately supported. Managing Use and Occupation casework to maximise the effective use of Council housing stock. Attending property handovers, open days and community events for newly developed, acquired or refurbished homes. Maintaining accurate case records and producing reports that demonstrate progress and outcomes. Contributing to resident satisfaction, Tenant Satisfaction Measures and wider service performance targets. Identifying opportunities to improve services, work efficiently and deliver better outcomes and value for money. About you We are looking for someone who is confident, resilient, organised and committed to putting residents first. You will have experience of delivering tenancy management services within a social housing environment and be able to manage a varied caseload involving different tenancy types, vulnerabilities and complex circumstances. You will have: Experience of managing social housing tenancies and understanding the factors that can affect tenancy sustainment. Experience of dealing with ASB, neighbour disputes, tenancy breaches and low-level tenancy management issues. Experience of managing complex casework involving residents with multiple or unmet needs. The ability to assess and manage risk, vulnerability and safeguarding concerns. Experience of working collaboratively with internal teams, partner agencies and community organisations to achieve positive outcomes. The ability to handle difficult conversations, challenge inappropriate behaviour and take proportionate enforcement action when required. Experience of managing access issues relating to gas servicing, electrical testing, planned works and other landlord obligations would be an advantage. Good knowledge and understanding of housing and landlord and tenant legislation, regulations and guidance relevant to social housing. An understanding of tenancy sustainment and the factors that can put a tenancy at risk. Excellent communication, negotiation and problem-solving skills, including the ability to engage vulnerable and harder-to-reach residents. Strong organisational skills and the ability to prioritise competing demands and manage casework effectively. Good IT

Job Title: Technical Repairs Support Officer Location: Ealing, West London, W5 2HL - Full Time Office Based Hourly rate: £22.02 PAYE / £28.71 Umbrella Contract Length: 6-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 9am-5pm, 35 hours ASAP Start About the Role We are seeking an experienced Technical Repairs Support Officer to provide a technically informed and customer-focused service for residents reporting housing repairs. You will use your repairs diagnostic knowledge to accurately identify issues, raise and allocate repair jobs, liaise with contractors, and ensure repairs are progressed efficiently from initial contact through to completion. This is a fantastic opportunity for someone with a background in social housing repairs and contact centre operations, who can combine excellent customer service skills with strong technical knowledge. Key Responsibilities Diagnose and assess housing repair issues through effective questioning and technical knowledge. Raise, record and allocate repair jobs to the appropriate contractors or technical teams. Monitor repair progress and support the management of work in progress. Manage and reconcile variation orders and maintain accurate records. Communicate clearly with residents, providing updates and explanations throughout the repair process. Support complaint resolution and deliver excellent customer service. Work collaboratively with surveyors, contractors and internal stakeholders to achieve positive outcomes for residents. Essential Skills & Experience ✅ Contact Centre experience ✅ Social Housing Repairs Diagnostics experience ✅ Strong customer service and communication skills ✅ Experience diagnosing repairs and allocating works orders ✅ Ability to explain technical information in a clear and accessible way ✅ Strong problem-solving skills and attention to detail ✅ Experience using housing management, repairs or telephony systems ✅ Ability to manage multiple priorities in a fast-paced environment What We're Looking For The ideal candidate will have previous experience within a social housing repairs environment and be confident handling resident enquiries, diagnosing repair issues, Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Are you a Block manager with approx. 3-5 years of block management experience If so, this role is for you. An opportunity has arisen for a Senior Block Manager / Property Manager to join a well-established property management organisation specialising in delivering professional block management services for residential developments. As a Senior Block Manager / Property Manager, you will manage a portfolio of residential blocks, maintain strong client relationships while overseeing property compliance, maintenance, and service charge responsibilities. This full-time role offers salary range of £45,000 - £55,000 and benefits. You will be responsible for: Acting as the main point of contact for freeholders, Resident Management Company (RMC) directors, and leaseholders, ensuring professional and proactive communication. Carrying out regular site inspections and identifying maintenance requirements or areas for improvement. Preparing service charge budgets and monitoring financial performance alongside internal teams. Managing reactive maintenance requests, contractor performance, and ensuring value for money. Coordinating Section 20 consultation processes for major works projects. Working with contractors, surveyors, and internal teams to ensure projects are delivered effectively. Maintaining accurate records of maintenance activities, compliance documentation, and client communications. Supporting junior team members and assisting senior management when required. What we are looking for: Essential: Previously worked as a Residential Block Manager, Property Manager, Block Manager, Portfolio Manager, Estate Manager, Leasehold Manager or in a similar role. Approx 3-5 years of residential block management experience. Confident chairing AGM meetings and communicating with directors, freeholders, and leaseholders. Valid UK driving licence and access to your own vehicle. Desirable: Experience in handling building insurance claims, planned maintenance programmes, and health and safety compliance. A strong understanding of leasehold legislation, including the Landlord and Tenant Act, Commonhold and Leasehold Reform Act, and Section 20 procedures. Comfortable using property management software, CRM systems, and digital tools. Membership of The Property Institute (TPI) or actively working towards it. What's on offer: Competitive Salary Company pension scheme Casual dress code Convenient transport links Performance-related bonus opportunities Support towards professional development and relevant qualifications * Career progression opportunities within property management This is an excellent opportunity for a Block Manager to make a real impact, manage a diverse portfolio, and progress within a supportive property management environment. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003

Resident Contact Adviser - Social houisng Between 28,000 - 30,000 PA Permanent Hyperion Partners are supporting a housing association with the recruitment of a confident, customer-focused Resident Contact Adviser to join their Property Services team. This is a fast-paced, frontline role where you will be the first point of contact for residents with repairs enquiries. You will handle a high volume of calls and other customer enquiries, accurately log and triage repairs, coordinate appointments and work closely with contractors, surveyors and colleagues to ensure repairs are progressed through to completion. You will work on a patch-based basis, taking ownership of repairs within your allocated properties and providing residents with a consistent, reliable and responsive service. Key Responsibilities • Act as the first point of contact for residents via phone, email, Teams, WhatsApp, Customer Hub and face-to-face., • Handle high volumes of calls while providing a professional, empathetic and solution-focused service., • Diagnose and triage repairs and accurately raise works orders using NEC., • Coordinate appointments between residents, contractors and surveyors., • Monitor repairs and chase outstanding or overdue works., • Keep residents informed of progress, delays, appointment changes and completion dates., • Manage the Repairs Inbox and ensure enquiries are responded to within agreed timescales., • Maintain accurate records of all customer interactions and repairs., • Liaise with contractors to obtain updates, completion dates, photographs and supporting evidence., • Support complaints, disrepair cases and evidence gathering where required., • Provide administrative support to the wider Property Services team., • Provide administrative support for Damp & Mould cases, including logging reports, booking inspections and ensuring cases are referred promptly to the Damp & Mould Coordinator. About You We are looking for someone who is genuinely passionate about customer service and can demonstrate experience working in a busy, customer-facing environment. You will ideally have: • Experience within social housing, housing repairs, property services or a similar environment., • Strong experience handling high volumes of customer enquiries., • Experience coordinating repairs, appointments or contractor workloads., • Good understanding of repairs diagnostics and categorisation., • Experience working to SLAs and KPIs., • Excellent verbal and written communication skills., • Strong organisation and time-management skills., • The ability to manage challenging conversations calmly and empathetically., • Excellent attention to detail and accurate record keeping., • Confidence using IT systems, Microsoft Office and housing management systems such as NEC or similar., • The ability to work independently, use your own initiative and take ownership of your workload. Why Join? This is an important frontline role within Property Services, giving you the opportunity to make a real difference to the experience of residents. You will work closely with residents, contractors, surveyors and housing teams while contributing to the delivery of an efficient and resident-focused repairs service. If you are organised, proactive and customer-focused, and enjoy working in a fast-paced environment where no two days are the same, we would love to hear from you. Apply now to find out more about this Resident Contact Adviser opportunity

Title: Maintenance Technician UPVC Carpenter Contract Type: Permanent, Full Time, 40 hours per week Salary: £41,200 per annum Grade: DM Tech 05 Location: Southwest London* Persona: Mobile Working (van provided) contractual hours to be worked from various locations such as resident homes with ad hoc office attendance as required Closing date for applications: 9th September 2026 at 11pm Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. With effect from February 2026, L&Q reserve the right to not shortlist applications from candidates with 3 or more unsuccessful applications within the last 12 months. Please click here for the role profile - Maintenance Technician Role Profile.doc Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more ... Join our Repairs Team at L&Q: L&Q are looking for an experienced Multi trader/UPVC operative to work within our Reactive Maintenance Team. • Our Southwest London region is one of our largest operational areas, covering Sutton, Croydon, Battersea, Wandsworth, Merton, Guildford, Redhill, and the surrounding areas. While successful candidates will be allocated a primary working area, they may be expected to work across the wider Southwest region as required to support service delivery. The role will be dealing with all aspects of internal/external window repairs including single and double glazing, repairs to doors, lock refits and repairs. Carpentry skills will be required for you to fulfil this role. Our Operatives are supplied with an L&Q van (business use only), uniform and PPE equipment. You will begin the day from your home address where you will travel to jobs which are distributed to your PDA (hand-held device). Customer satisfaction is of the utmost importance to L&Q and as a first line of contact to our residents we expect you to have outstanding customer service and ability to deliver a right first-time service. Limiting follow ons and increasing satisfaction. Our in-house maintenance team core hours are Monday to Friday 8am to 5pm in general. There is the opportunity to earn more from call outs and out of hours service. To be considered for this role candidates will require/be: • Sound working trade knowledge and experience • Experience gained within a Maintenance, site and or Housing environment. • Able to deliver excellent customer service • Right first-time approach • Health and Safety Conscious • Previous experience in a similar role • Wide range of Multi trade skills If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Our purpose is simple - to provide social homes and landlord services that everyone can be proud of. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q - click here to read more. At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here . Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us! #CVL

Our client Brent Council is looking for an Adults Social Worker to join their Review team. 1) Proven experience using Mosaic case management system 2) Strong background in managing complex social care cases 3) In depth understanding of the Care Act 2014 and its statutory requirement including eligibility, assessment and care planning 4) Demonstrated ability to carry out person- centred assessments Job Purpose: As a Social Worker you will be carrying out the full spectrum of statutory responsibilities under the Care Act, Mental Capacity Act and other related laws and policies. You will be expected to carry out your role in a strengths-based way, to a high quality, and always seeking to reflect on and continually improve your practice. You will be fully committed to working in partnership with residents, carers, communitybased organisations and other key professionals involved in enabling people to be as independent as they possibly can. You will have a comprehensive understanding of the impact a well-functioning resident facing team will have on people in need of care and support and their carer's, as well as the council and adult social care department, in contributing towards maximising people's independence and managing the demand on council services. In your social work practice, you will prioritise delaying and preventing need for social care intervention by having strengths-based approach with people, taking a relationship based and person-centred approach so that all informal sources of support are made best use of and people can continue living life in the way that they wish. You will be a core member of a multi-disciplinary team of social workers. The team is extremely fast paced and sits at the heart of Council's customer centre to deliver positive outcomes for residents with adult social care needs.Benefits of working with Remedy A personal one-one service from your highly experienced dedicated consultant. Top tier supplier across London giving us first access to jobs Referral bonus - up to £250* per person placed. Double payrolls each week. *Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit

CaretakerLocation: Hounslow, London (TW3) Job Type: Full-Time Temporary Agency Contract (Project-Based) Pay Rate: £21.03 per hour Umbrella Hours: 37 hours per week Start: Immediate We are currently recruiting for an experienced Caretaker to join a busy Extra Care housing scheme in Hounslow. This is a varied, hands-on role that would suit someone with experience in caretaking, facilities, estate services, maintenance or housing who enjoys working in a customer-focused environment. You'll play an important part in ensuring the scheme is safe, clean, well-maintained and welcoming for residents, visitors and colleagues. Key Responsibilities Carry out day-to-day caretaking and facilities duties across the scheme. Maintain communal areas, external grounds and walkways to a high standard. Undertake cleaning duties, including specialist steam cleaning where required. Assist with moving furniture, setting up communal areas and supporting office or resident moves. Receive and distribute deliveries, supplies and equipment. Monitor stock levels and keep storage areas organised. Support waste management, including bulk rubbish removal. Carry out routine health and safety checks and report any maintenance issues. Assist with pest prevention measures and liaise with contractors when required. Respond to ad hoc requests from residents and colleagues to support the smooth running of the scheme.What We're Looking For Previous experience as a Caretaker, Estate Caretaker, Facilities Assistant, Maintenance Operative, Handyperson or in a similar role. Excellent customer service and communication skills. Ability to work independently and manage a varied workload. Practical maintenance skills and a proactive approach. Understanding of health and safety responsibilities. Experience working within housing, residential, care or facilities environments is desirable. Reliable, organised and committed to maintaining high standards.What's on Offer £21.03 per hour Umbrella. 37 hours per week. Full-time temporary agency assignment. Immediate start available. Opportunity to work within a supportive environment where you'll make a real difference to residents' daily lives.If you're an experienced Caretaker looking for your next opportunity, we'd love to hear from you. Apply today for immediate consideration