Trabajos retail customer service en Oxford - Page 2Crear alertas

Are you a highly motivated and ambitious manager? Are you looking for an employer that will invest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further! As an Assistant Manager for our client, you will be at the very centre of the customer and team experience, ensuring that your centre has the best standards and service in the industry. The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre. Within our clients fast-paced, dynamic world, Assistant Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards. To be successful you should have: • a minimum of twelve months’ management experience in a fast paced, customer-facing environment ideally within the leisure, hospitality, or retail industry, • be passionate about customer service, • evidence of inspiring and developing large teams, • be willing to work nights and weekends, • have ambition for success Join our client as an Assistant Manager, in return you’ll get: • an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme, • 40-hour contract, plus additional pay for any extra shifts you work, • the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target – paid half yearly, • 50% off food when you are working, • optional pension plan, • 28 days holiday, • earn additional days holiday with length of service, up to five days, • one in four weekends off, • ongoing training and development, with the opportunity to fast track your career, • free bowling / golf game vouchers every month, • 30% discount off food and drink for you and up to five friends, • access to our clients Employee Assistance Programme (EAP) for you and your family, • well-being training to support you in the workplace, • opportunity to join the healthcare cash plan, • financial long service awards, • a £15 donation to Barnardo’s when you complete your induction, • enhanced maternity, paternity, adoption, and shared parental leave benefits, • flexible working, allowing you to have the perfect work life blend

Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day'. We're seeking a Kitchen Assistant to help us achieve our goals. As our kitchen assistant, you will play a vital role in supporting the day-to-day operations of our care homes kitchen. Joining us at Chawley Grove, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. We offer our colleagues A competitive salary and benefits package 28 days holiday inclusive of Bank Holidays Quality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care. Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational health and wellbeing support services Everyday saving perks - Access to a wide range of retail discounts and savings Free on-site parking Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people.What you'll be doing Supporting the Chefs in the planning and provision of high-quality meals that meet the nutritional and dietary requirements of our residents Plan, prepare, and serve balanced meals that meet dietary requirements To ensure all food prepared meets Food Hygiene Standards and ensure that safe methods of work are always used Manage all stocks and stores ensuring all food is correctly marked and stock rotation systems are in place To maintain accurate records to satisfy food hygiene requirement such as fridge temperature checksCould you be part of our team? About You: Proven experience working in a similar catering role, ideally in a care or similar environment. Committed to customer care and first-class service provision Knowledge of Health and Safety COSHH regulations Empathy and a desire to make a difference to the lives of our residents Ability to multi-task, work under pressure and on own initiative in a fast-paced environment To share our values and demonstrate them at all times. "Can-Do" flexible team worker, problem fixer, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differentlyIf this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. About Chawley Grove Chawley Grove is a luxurious care home in Oxford, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it

About the Company We are a market-leading, national award-winning refrigeration contractor specialising in the foodservice and food & drink retail sector. With a strong portfolio of blue-chip, long-term contracts, we offer excellent job stability and long-term career opportunities for our engineers. Due to continued business growth and new contract wins, we are now recruiting experienced Commercial Refrigeration Engineers to join our expanding engineering team. The Role We are looking for an experienced Mobile Commercial Refrigeration Engineer to join our team covering the Anglia region. You will be responsible for maintaining and repairing a wide range of chilled and frozen display and storage equipment across foodservice, hospitality, and food & drink retail environments. This is a hands-on, customer-facing role, ideal for an engineer who enjoys variety, autonomy, and working with high-quality commercial equipment. Please note: To be considered for this role, candidates must live in a postcode beginning with CB, IP, NR, SG or CO. What We Offer We offer a competitive package designed to reward experience, commitment, and loyalty On-call allowance: £2,543 Overtime opportunities Standby payments Annual Leave: 25 days plus statutory bank holidays Option to purchase up to 5 additional days annual leave Long service bonus Employee discounts and benefits scheme Key Responsibilities Install, service, and repair commercial refrigeration systems Diagnose faults and carry out effective breakdown repairs Ensure all work complies with industry regulations and safety standards Communicate clearly with clients and internal teams regarding work completed and recommendations Maintain accurate service records and documentation Participate in an on-call rota as required Essential Skills & Qualifications Valid F-Gas Certificate (applications without this cannot be considered) 10+ years' experience within the commercial refrigeration sector Strong experience working in restaurants, hospitality, or food retail environments Excellent understanding of commercial refrigeration systems Professional, reliable, and capable of maintaining high performance during busy seasonal periods Full UK driving licence RG Setsquare is acting as an Employment Agency in relation to this vacancy

Our client is looking for a strong retail to head up their Skincare and Fragrance department in Oxford. As the Supervisor Skincare / Fragrance, youll oversee and inspire a team of Beauty Advisors, guiding them to deliver exceptional customer service and product expertise. With your in-depth skincare and fragrance knowledge and leadership skills, you'll drive sales, create unforgettable customer experiences, and uphold the high standards of operational excellence. Youll be at the forefront of making skincare a transformative experience for both your team and customers, ensuring our department thrives and evolves. Key Responsibilities: Team Leadership & Development • Lead, coach, and inspire a team of Beauty Advisors to ensure high levels of motivation, productivity, and customer satisfaction., • Provide continuous training and development opportunities to enhance selling skills, customer service, and product knowledge., • Conduct regular performance evaluations, set clear performance goals, and create personalised development plans to guide each team members growth., • Foster a positive, collaborative, and creative team environment, driving a culture of teamwork, innovation, and excellence in service., • Support senior store management in managing employee relations (ER) issues, including lateness, attendance concerns, and performance-related matters. Assist in conducting investigations, disciplinary meetings, and other related processes. Sales Leadership, Customer Engagement & Service Excellence • Drive sales performance by setting and achieving individual and team sales targets while delivering an outstanding customer experience., • Deliver expert skincare and fragrance consultations and personalised product recommendations, to ensure each customer feels valued and empowered., • Proactively engage with customers to build long-lasting relationships, identifying opportunities for upselling and cross-selling to meet both sales and customer satisfaction goals., • Resolve customer inquiries, concerns, and complaints promptly, ensuring high levels of customer satisfaction and brand loyalty., • Stay up to date with the latest skincare and fragrance trends, techniques, and product innovations to provide informed recommendations to customers and team members. Operational Excellence & Strategic Execution • Oversee the daily operations of the skincare and fragrance departments, including inventory management, visual merchandising, and stock replenishment to maintain an organised, clean, and visually appealing display., • Collaborate with store management to implement promotional campaigns, marketing activities, and seasonal events that drive traffic and sales., • Ensure operational efficiency by monitoring key performance indicators (KPIs), tracking sales trends, and implementing strategies to optimise customer satisfaction and store performance, contributing to the stores broader business goals., • Maintain the operational standards, including loss prevention, health and safety protocols, and adherence to company policies. New Store Opening Procedures Support the setup of the new store by participating in unboxing deliveries and stocking shelves, ensuring the smooth transition of merchandise to the shop floor and stockroom. Skills: • Proven experience in a leadership or management role within the beauty or retail industry, with a focus on skincare and fragrance., • In-depth knowledge of skincare and fragrance products, ingredients, brands, and trends, with a passion for educating others about beauty., • Exceptional customer service and communication skills, with a strong ability to build relationships, provide tailored beauty experiences, and lead and inspire a diverse team., • Strong sales acumen, with a demonstrated ability to drive performance and meet sales targets., • Strong organisational skills, with the ability to manage multiple priorities in a fast-paced environment., • Knowledge and experience in handling employee relations (ER) issues, such as lateness, performance concerns, and disciplinary processes., • Comfortable using technology in-store to enhance customer service and operational efficiency, including tools for inventory management, sales tracking, and customer engagement., • Flexibility to work evenings, weekends, and holiday seasons as required. With this client, you will find: • Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit., • Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead., • Work that brings fulfilment. From delighting clients every day, to inspiring our industry at large, every action makes a difference Package: Up to £36,000 + Commission and Strong Package & Benefits By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website. If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours

Are you ambitious, a team-player and driven to deliver a first-class service to our customers? If so, you could be just who we at Waylands Automotive are looking for! We are looking to recruit 4 fully skilled Technicians to work alongside our growing dedicated team at our brand-new Kia dealership in Oxford. The successful candidates will be time served and hold NVQ or equivalent qualifications to Level 3. Waylands is a successful and growing motor retail group, with 15 representation points across the Thames Valley and the M4 corridor, extending into South Wales. You must be able to use current diagnostic equipment, have a proven track record in delivering 'right first time' work and have good communication skills. In this role you will work towards productivity and efficiency targets, and repair and service customer vehicles. Main dealer experience would be preferred; however full training will be given. A full driving licence is essential. • Mon-Fri 8.30am-5pm, plus alternate Saturdays on a rota basis (40 hours per week). * Generous basic salary of £35k, plus department bonus. * 31 days holiday per year (including Bank Holidays) * Benefits platform with employee support programme * Discounted rates of vehicle parts and servicing * Opportunities for training and career progression * Contributory pensions scheme for eligible staff * Life insurance 3x salary Waylands are an independent family-owned car dealer. Our company value “our people are at the heart of our success” was demonstrated recently when we won the AM Dealer Group of the year award for the sixth year running. Our commitment to providing the highest quality service and the confidence and pride we have in our company are the reasons for our glowing reputation which we have earned through many years of hard work. We like to grow our own talent. We love promoting people and offer a range of development and training opportunities. We recruit talent over experience. We are committed to building a diverse workforce. We hire great people from a wide variety of backgrounds, because diverse views and ideas make our company stronger. If you’re interested in learning more, we’d love to receive your application. Job Type: Full-time Pay: £35,000.00 per year Benefits: * Company pension * Employee discount * Enhanced maternity leave * Enhanced paternity leave * Health & wellbeing programme * Life insurance Licence/Certification: * Driving Licence (required) * NVQ or equivalent qualifications to Level 3 (required) Work authorisation: * United Kingdom (required) Work Location: In person

Are you ahighly motivated, engaging manager? Are you looking for an employer that willinvest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further! The Why... Join Hollywood Bowl Group as an Assistant Manager, in return youll get: The opportunity to earn an extra £1 per hour, paid to you every month, as part of our monthly bonus scheme The opportunity to earn a centre outperformance bonus A 40-hour contract, plus additional pay for any extra shifts you work 50% off food when you are working Optional pension plan 28 days holiday &additional days holiday with length of service Access to our in-house Centre Manager in Training programme and apprenticeships Free games vouchers every month 30% discount off food and drink for you and up to five friends Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders. The opportunity to join our healthcare cash plan Financial long service awards A £15 donation to our dedicated charity partner when you complete your induction Enhanced maternity, paternity, adoption, and shared parental leave benefits The What... When joining Hollywood Bowl Group as an Assistant Manager, you will receivea thorough induction, toset you up for success andmake sure you are fullytrained across all areas of the busy centre,including the lanes, the bar and diner, and the amusements area. Within our fast-paced, dynamic world , you will be at the very centre of the Hollywood Bowl experience, to support the effective operation of the business, injecting fun and positivity into the team and enhancing the customer journey. The role is varied and exciting; your responsibilities will range from coaching and mentoring the team, andrunning an exceptional operation, front-of-house, to supporting the General Manager back-of-house in delivering on centre goals and financial targets. ? You will be responsible for guaranteeing that your centre has the best standards and service in the industry to ensure the centre is a safe and fun environment for our customers. To be successful you will have: Management experience, ideally within the leisure, hospitality, or retail industry A passion for customer service Evidence of inspiring and developing large teams A willingness to work nights and weekends Desire for success The Who... Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl,Putt & Playand Splitsville brands, were proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year. At Hollywood Bowl Group, we value diversity and inclusion, and were committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we b elieve that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company. TPBN1_UKCT

Commercial Air Conditioning Installation Engineer Field-Based - M4 Corridor (Bristol to London) / Travel Required Salary: £45,000 - £50,000 (depending on skills and experience) Hours: 7:30am - 4:30pm (including two-way paid travel) Benefits: Company van for personal use, 8% company pension contribution Overview We are recruiting on behalf of a leading mechanical services business for experienced Commercial Air Conditioning Installation Engineers. The business specialises in full M&E installations and service works, covering the M4 corridor with occasional visits further afield. The company works on high-spec commercial projects, including pharmaceutical and medical laboratories, offices, retail, and industrial sites. This role offers hands-on experience with a variety of HVAC systems, including split, multi-split, and VRF systems, as well as MVHR, AHUs, and cold room installations. Both single-skilled and multi-skilled engineers are sought, with multi-skilled engineers undertaking additional responsibilities in electrical, gas, or refrigeration works. Minimum Role Expectancies (Single-Skilled F-Gas) Installation of commercial air conditioning systems including: Split systems Multi-splits VRF systems Installation of MVHR systems, including ductwork, grilles, and louvres Commissioning and testing of AC systems in accordance with specifications and standards Working to strict Health & Safety procedures on all sites Multi-Skilled Role Responsibilities In addition to the above, multi-skilled engineers may also be required to: Install refrigeration and freezer systems, including walk-in cold rooms and bespoke control systems Install new electrical circuits and power supplies to mechanical plant, including testing/inspection if qualified (AM2) Install domestic services and drainage, including MCW/DHW supplies, unvented DHW cylinders (tickets required) Undertake mechanical installations including boilers, plant room fit-outs, and general heating ancillaries Work across multiple M&E disciplines, providing a complete installation solution Typical Projects & Scope of Work The business operates across multiple commercial and industrial sectors, with long-term client partnerships, particularly in pharmaceutical and medical labs. Typical installations include: VRF and MVHR systems AHU DX cooling systems Walk-in cold room fridge/freezer systems with bespoke controls Lab water and drainage systems Domestic water and drainage systems including sanitaryware AHU run-around coil circuits, including pressure sets, pump sets, expansion vessels, etc. Unvented DHW cylinders Candidate Requirements F-Gas qualified (essential) Multi-skilled engineers: Electrical AM2 or Gas Safe certification (required for multi-skilled tasks) Proven experience installing commercial air conditioning systems (split, multi-split, VRF, AHUs) Experience with mechanical pipework, ductwork, and plant room installations Refrigeration system installation experience for multi-skilled engineers (cold rooms, freezers) Ability to read and work from technical drawings, plans, and schematics Strong fault-finding and problem-solving skills Full UK driving licence (essential) Ability to work independently in a field-based role, managing own schedule and workload Professional, customer-facing approach and strong communication skills Benefits Door-to-door paid travel Company van for personal use 8% company pension contribution Ongoing training and career development Long-term career stability in a supportive engineering environment Interested? If you believe you have the skills and experience to excel in this role, apply today. Alecto Recruitment Limited is acting as an employment business for this vacancy. We thank all applicants for their interest but only those shortlisted will be contacted. INDAV Keywords: Air Conditioning Engineer, Air Conditioning Technician, HVAC Engineer, HVAC Technician, Air Conditioning Maintenance, Air Conditioning Installation, Split Systems, Multi-Split Systems

Fleet Operations Administrator - Mercedes-Benz Oxford Salary £26500 + Monthly Bonus Driven by relationships. Powered by performance. As a Fleet Operations Administrator you’ll support fleet vehicle sales and long-term account growth across leasing companies and corporate customers. Working closely with internal teams and external partners, you’ll help drive sales activity, maximise account profitability, and deliver a consistently high standard of customer service that builds strong, lasting relationships. What we can offer you • Enjoy 33 days of annual leave (including bank holidays) to rest and recharge, • Save money every day with our exclusive retail discounts, • Drive a great deal with discounts on new and used cars, plus servicing offers, • Plan for the years ahead with our company pension scheme, • Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter, • Prioritise your wellbeing with dedicated support for you and your family, • 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily, • Make a difference with a paid day to volunteer in your community, • Invest in your future with our company share purchase plan, • Earn financial rewards when you refer a friend to join the team, • Keep learning and growing with our training and development opportunities for everyone., • Life assurance with the option to increase cover, • We’re open to flexible working options – just ask What you’ll do day to day • Support a portfolio of fleet and leasing company customers, including corporate and rental accounts, • Act as a key point of contact for daily fleet and leasing enquiries, • Prepare and manage vehicle quotations using Leaselink, ensuring all SLAs are met, • Provide accurate quote requests and information to leasing companies, • Coordinate vehicle orders, specifications, delivery schedules, and handovers, • Liaise with internal teams such as Sales, Sales Administration, Logistics, and Aftersales to ensure smooth service delivery, • Support fleet sales activity to help achieve vehicle volume and revenue targets, • Maintain accurate records for forecasting, pipeline reporting, and contract renewals, • Ensure all processes and documentation are completed accurately and in line with group and manufacturer standards Helpful skills and qualifications Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you. • Experience in fleet sales support, sales administration, or account support within the motor trade, with a solid understanding of fleet, leasing, and corporate vehicle solutions, • Highly organised with strong attention to detail, able to manage multiple priorities and prepare accurate quotations, • Confident, professional communicator with excellent customer service and relationship‑building skills, • Commercially aware and proactive in problem‑solving, able to work independently and collaboratively within a team, • Familiarity with CRM systems, fleet reporting tools, and manufacturer fleet programmes or funding solutions (desirable), • Full UK driving licence We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply. Be part of something big Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don’t need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. Our Values At Group 1 Automotive, we pride ourselves on our five core values that are incorporated in all that we do. Respect - Integrity - Transparency - Teamwork – Professionalism These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team

Trainee Field Service Engineer (Full Industry Training) £25,000 - £35,000 + Specialist Industry Training + Structured Progression + Local Patch + Door to Door + Life Insurance + Medical Insurance + Company Car + Enhanced Pension + 33 Days Holiday + Benefits Field Based, Covering Oxford, Abingdon, Witney, Bicester, Wantage, Charlbury and surrounding areas. Are you an aspiring Field Service Engineer looking to break your way into industry and work for a Globally renowned business who offer full training into their industry to massively develop your skillset, giving you the opportunities to gain recognition and progress through the business all whilst working a local patch with optional overtime to ensure you keep a great work life balance? On offer is an exciting entry level opportunity for you to begin your career within engineering, getting the full training and support needed to develop your skillset, working as part of a business that has an excellent reputation for investing in and looking after their staff whilst giving them the opportunities to progress and forge a career within the business. This company are a Globally renowned industry leader, who work across industries with a range of products that allow them to dominate the market of their industry. Due to continued growth and the future goals of the business, they are looking to expand their workforce with motivated and enthusiastic individuals who they can invest in long term. On offer is a Trainee Field Service Engineer, where you will be responsible for the installation, maintenance and service of a variety of products within the Finance, Gaming and Retail industries where you will be trained completely on systems and products and will work across your patch to provide excellent customer service to their clients. This role would suit someone looking to forge a career within an industry leading business, where you can get the training and development needed to massively increase your skillset whilst ensuring you keep a great work life balance. The Role: *Installation, Maintenance and Service of a variety of specialist electromechanical products *Providing excellent customer service to a range of clients *Working a local patch with no stays away The Person: *Aspiring Engineer looking for future development *From an Electro-Mechanical, Engineering or Technical Background *Full UK Driver's License *Commutable to Oxford and Surrounding areas. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates

Are you a highly motivated and ambitious manager? Are you looking for an employer that will invest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further! As an Assistant Manager for our client, you will be at the very centre of the customer and team experience, ensuring that your centre has the best standards and service in the industry. The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre. Within our clients fast-paced, dynamic world, Assistant Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards. To be successful you should have: • a minimum of twelve months’ management experience in a fast paced, customer-facing environment ideally within the leisure, hospitality, or retail industry, • be passionate about customer service, • evidence of inspiring and developing large teams, • be willing to work nights and weekends, • have ambition for success Join our client as an Assistant Manager, in return you’ll get: • an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme, • 40-hour contract, plus additional pay for any extra shifts you work, • the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target – paid half yearly, • 50% off food when you are working, • optional pension plan, • 28 days holiday, • earn additional days holiday with length of service, up to five days, • one in four weekends off, • ongoing training and development, with the opportunity to fast track your career, • free bowling / golf game vouchers every month, • 30% discount off food and drink for you and up to five friends, • access to our clients Employee Assistance Programme (EAP) for you and your family, • well-being training to support you in the workplace, • opportunity to join the healthcare cash plan, • financial long service awards, • a £15 donation to Barnardo’s when you complete your induction, • enhanced maternity, paternity, adoption, and shared parental leave benefits, • flexible working, allowing you to have the perfect work life blend

As a key member of the Service Operations function, you will be part of the roll-out of service management in Gigaclear as part of a team responsible for managing the end-to-end lifecycle and performance of Gigaclear’s retail and wholesale services. You will be responsible for the identification and ownership of potential and actual issues with the delivery and performance of retail and wholesale services, taking action and leading resolution across internal Gigaclear teams. You will also provide timely and effective communications and management of internal customers and stakeholders, and 3rd party wholesale support teams. You will also identify and implement improvements across the service lifecycle to deliver continuous improvement and service excellence to our customers. Key Accountability & Responsibilities Proactively identify and manage issues threatening or impacting service performance in assurance and delivery, and take ownership and action to resolve through to closure. Manage reactive reports of issues that threaten or impact service performance in assurance and delivery, providing regular updates to internal teams and stakeholders on progress. Take ownership of identified issues, understanding their full history and impact, and lead the timely resolution of issues to improve SLA performance and customer satisfaction. Provide timely, factual, and useful updates to Gigaclear customer-facing teams, senior leaders, and 3rd party wholesale support teams, displaying accountability and a passion for service excellence. Create and review reports and management information to provide accurate and factual data about service performance. Carry out analysis to identify trends, root cause and improvement actions and plans to drive continuous improvement within Service Operations and the wider Gigaclear teams. Track and manage activities, actions, and plans to deliver and realise the benefits to the business of identified improvements. Coordinate the development and implementation of processes, workflows and efficiencies. Document policy, processes, and work instructions as well as other relevant information to support day-to-day work, as well as training and development for Gigaclear teams. Assist the Service Managers with any issues and provide cover for colleagues as required. Train new colleagues in the execution of administrative, diagnostic and problem-solving activities. Knowledge & Skills ITSM/ITIL Certification at Foundation level and/or equivalent experience as support agent or administrator within a technology company serving retail customers. Good knowledge of telecoms broadband and VOIP products and relevant operating processes and tools. Excellent customer management and communications skills, demonstrating a passion for service management excellence. Continuous improvement and growth mindset, showing clear evidence of improvements identified, implemented and introduced in teams and personal development. Solid analytical skills, able to interpret data, place it within a wider business or process context, and derive meaningful insights from it. Excellent written and verbal communication. Able to present data and summarise technical information for a non-technical audience. A problem solver, able to find effective solutions problems, and able to adapt and modify solutions based on changing requirements. Able to prioritise and multi-task effectively, handling competing demands on time and staying focussed under pressure. An experienced collaborator, able to work with technical experts and non-technical users to deliver business outcomes. Showing a can-do positive attitude and actively helping to resolve issues. Education & Qualifications ITSM/ITIL Certification at Foundation level Staff rewards, benefits and opportunities We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all. Generous employer pension; up to 8% matched contribution Income protection & life assurance 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events Our approach is to work guided by our mission, vision and values. Our Mission - Empowering communities with brilliant broadband Our Vision - Connected Communities Our Values - Own it, Find the Right Way, Work Together, Win Together

A retail subsidiary in the United Kingdom is seeking a Customer Service Assistant. This role involves providing exceptional customer service, maintaining the store's appearance, processing payments, and ensuring a safe shopping environment. You will also participate in community events, support stor

A leading UK retailer is seeking a part-time Retail Assistant in Greater London. You will provide outstanding service at the till and help shoppers find their ideal products. No prior retail experience is necessary as training will be provided.

A leading bookmaker in the UK, is seeking individuals to enhance customer experiences in retail. Applicants must be 18+, possess outstanding customer service skills, and be eager to learn. As an Assistant Sales Manager, you will engage with customers, process bets, and support promotional events.

A leading sports retailer in Oxford seeks a Customer Service Assistant to provide outstanding support to customers through various channels. You will engage with customers, resolve inquiries, and ensure they leave satisfied with their experience.

A leading food wholesaler in the UK is seeking part-time team members who are passionate about excellent customer service. The role involves assisting customers efficiently, ensuring shelves are stocked, and accurately handling deliveries. Ideal candidates should have a can-do attitude and ideally s

Outstanding customer service skills and the ability to engage all customers. Working in our retail teams, you’ll enhance Betfred customers’ experiences every single day. A long-service recognition programme and life milestone rewards.

You will provide excellent customer service and engage with customers to understand their needs. A leading retailer of motoring and cycling products in Greater Lincolnshire seeks a part-time retail colleague. Ideal candidates have previous retail experience or customer-focused sales background.

A leading retail chain in the United Kingdom is looking for a Customer Service Assistant. This role involves providing exceptional service, maintaining the store's appearance, and working closely with the community. The ideal candidate will have strong communication skills, a passion for helping cus

Previous customer service experience, ideally within retail, fashion, or e-commerce. We work with a fashion business who are seeking a Temporary Customer Service Assistant to join its customer support team. This role will involve handling customer enquiries, ensuring a high standard of service, and

We are looking for a Retail Customer Service Associate to join our team to train AI models.

A luxury retailer in the United Kingdom is seeking a customer service representative to handle customer enquiries and resolve issues effectively. The ideal candidate should have previous experience in customer service and demonstrate strong attention to detail.

A leading grocery retailer is seeking a Customer Assistant in Torridge District, UK. The role involves providing excellent customer service, working with deliveries, and maintaining store displays. Ideal candidates will have experience in fast-paced environments and possess strong customer service s

Passion for delivering great customer service. Deliver outstanding customer service. Process customer transactions including cash handling.

Outstanding customer service skills and the ability to engage all customers. Working in our retail teams, you’ll enhance Betfred customers’ experiences every single day. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape.

A leading food wholesaler in the UK is seeking a part-time team member to deliver excellent customer service in a fast-paced environment. Responsibilities include assisting customers, keeping shelves stocked, and ensuring a positive experience. Ideal candidates should have a can-do attitude and prev

Retail Customer Service Associate – $20+/hr | Remote (UK). Retail Customer Service Associate.

Albans is seeking a Customer Service Representative to manage accounts and liaise with customers.

A local retail chain in North Kesteven is looking for a Customer Service Assistant to enhance customer satisfaction and store operations. This role involves providing excellent service, stocking shelves, and processing payments in a busy retail environment. The ideal candidate will demonstrate a pas

This role emphasizes delivering excellent customer service in a dynamic and fast-paced environment. A leading retail company in North Weald Bassett is looking for enthusiastic individuals to join their team. Key responsibilities include assisting customers swiftly and ensuring shelves are well-stock

A leading supplier of DIY products in London seeks a Retail Assistant to provide excellent customer service. You’ll be an integral part of the team, ensuring customers receive the best support.

This full-time role offers the opportunity to maintain quality operations and lead a team while ensuring customer satisfaction. A major High Street brand in the UK is seeking a dedicated Retail Supervisor.

A retail store in Waverley is seeking a Customer Service Assistant to join its team. Responsibilities include providing excellent customer service, processing payments, stocking shelves, and maintaining store cleanliness.

Excellent customer service skills and the ability to work independently are essential. A retail company in Wishaw is seeking a Team Member (Stock) to join their fast-paced store team on a part-time basis. In this role, you will locate, pack, and process stock, ensuring a great presentation for custo

A retail convenience business is seeking a Customer Service Assistant in York. The role involves providing exceptional customer service, stocking shelves, and maintaining store safety. As a subsidiary of a major company, this position offers a dynamic workplace with a commitment to community service

A leading retail group is seeking a Casual Retail Assistant for their Arndale store. You will deliver friendly customer service, assist with sales, and support daily store operations while maintaining a fun and organized environment. The ideal candidate is energetic, reliable, and a team player who

Ideal candidates should have experience in customer service and a knack for understanding customer needs. A leading motoring and cycling retailer is seeking customer-oriented individuals to join their team. The role involves demonstrating products and providing fitting services.

Customer Service Representative & Retail Support. You’ll be the first point of contact for customers and stockists, providing exceptional service and accurate information while also supporting retail sales and marketing activities. Love skincare? Thrive in a fast‑paced, people‑focused environm

A leading retail chain in the United Kingdom is looking for a Customer Service Assistant. In this role, you will be pivotal in providing exceptional service, assisting in various store functions, and contributing to a welcoming environment.

A leading retail company in the UK is looking for Retail Assistants to provide great customer service in a busy store environment. The ideal candidate should have excellent communication skills, a passion for customer service, and enjoy working in a team. You’ll be the face of the company and keep

The role involves ensuring the safety of staff and customers, deterring shoplifters, and providing customer service in a fast-paced retail environment. A security service provider is looking for a Retail Security Officer in Kensington, London. Suitable applicants should have prior retail experience