Trabajos retail operations manager en Reino Unido

Sales Management Knowing the Key Performance Indicators (KPI’s) for Retail related to the store (including previous years’ figures): Sales according to Budget, Average Receipt Price, Conversion Rate, UPT. Customer Service Guaranteeing the customer satisfaction standards set by Retail Management and assessed via the Mystery Shopper. Applying Camper’s Customer Services policies: Following the steps of the Sales Cycle. Applying specific SELL FOR SUCCESS training. Knowing how to transmit product benefits and care tips to the customer. Applying Camper’s guarantees in the event of returns and exchanges, ensuring complete customer satisfaction. Encouraging customer loyalty. Developing and maintaining commercial relations with customers with the aim of reinforcing the brand’s image and prestige. Operations and Procedures Store Operations: Opening and closing the Store. Managing using the SAP program: product registration and reception, product returns, orders and transfers between stores, stocktaking, faulty goods, CLUB CAMPER. Correctly controlling and managing the cash register. Handling the POS-terminal. Ensuring the organisation of the storeroom: Managing and ensuring effective and successful stocktaking procedures. Keeping the storeroom in correct working order and tidy. Placing the products on the shelves. Image: Implementing Marketing and Visual Merchandising policies and strategies. Complying with the Uniform Policy established by the Company. Keeping the store area clean and tidy. Job Description 2 Keeping the staff room clean and tidy. Immediately informing of any maintenance incidents. Business Knowledge: Knowing the commercial and brand trends of the Company and its competitors in the sector. Knowing the Camper collection (lines, concepts, models, materials, soles, technical footwear vocabulary). Knowing Camper’s Customer Services policy. Knowing the Marketing and Visual Merchandising policies and strategies. Knowing the SAP tool and its application.

Duties and Responsibilities: · Maintaining statistical and financial record · Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability · Create and manage a relaxed, welcoming, customer - focused environment · Dealing with customer queries and complaints · Overseeing pricing and stock control, maximizing profitability and setting/meeting sales targets, including motivating staff to do so · To control and operate the store in accordance with company instructions, policies, and procedures to minimize operating costs and maximize profits · Conduct price and feature comparisons to facilitate purchasing · Recruit and train new staff and conduct induction · Ensure high levels of customer satisfaction through excellent service · Ensure racks are fully stocked · Utilizing customer experience and everyday coaching across the team (especially during peak times) · Inform customers about discounts and special offers and managing budgets ** Skill/experience/qualifications:** · Excellent all-around managing skills · Strong experience in Excel · Excellent organizational and proven ability to manage the full extent of business requirements · Must have excellent communication and interpersonal skills · Customer management skills · Bachelor &/ Master’s degree or a related study and experience

Job Position: Retail Assistant at Gifts N Dat Location: Hackney, Chatsworth Road, London  @ Gifts N Dat About Us: Gifts N Dat is an exciting new boutique opening soon in Hackney, Chatsworth Road, offering an array of unique and delightful gifts that cater to every occasion. We pride ourselves on delivering exceptional customer experiences and a warm shopping environment. Role Overview: We are looking for a friendly and enthusiastic Retail Assistant to join our team at Gifts N Dat. As a vital member of our boutique shop, you will assist in providing customers with excellent service, ensuring the shop is visually appealing, and handling day-to-day retail tasks. Key Responsibilities: - Greet and assist customers with product inquiries - Maintain a clean, organized, and aesthetically pleasing shop environment. - Handle register operations and transactions efficiently. - Provide exceptional customer service and ensure customer satisfaction. - Support inventory management, including stock replenishment and product displays. Skills and Requirements: - Previous retail experience is preferred. - Strong communication and interpersonal skills. - Enthusiastic and friendly demeanor. - Knowledgeable in social media and marketing is a plus. - Ability to multitask and manage time effectively. Why Join Us? - Be part of a passionate and dynamic team. - Collaborate in a supportive work environment. - Opportunity to contribute creative ideas for marketing and social media. If you are passionate about retail and thrive in a boutique small setting, we would love to hear from you! Please apply by sending your CV and a cover letter. We look forward to welcoming exceptional talent to the Gifts N Dat family!

Responsibilities Customer Service:Greet customers with a warm and friendly welcome, providing excellent service throughout their shopping experience.Assist customers in finding products, answering their questions, and offering product recommendations.Handle customer complaints and returns in a professional and efficient manner, ensuring customer satisfaction. Store Operations:Keep the store clean, tidy, and well - organized, including shelving, displays, and aisles.Stock shelves with new products, ensuring that items are properly priced and labeled. Assist with the opening and closing procedures of the store, including tasks such as counting cash and setting up displays. Sales and Merchandising:Promote products and special offers to customers, increasing sales and customer awareness.Help with the visual merchandising of the store, creating attractive displays to enhance the shopping experience.Monitor stock levels and report any shortages or overstocks to the store manager. Requirements Experience:Previous retail or customer service experience is preferred but not essential. We are willing to train the right candidate. Skills:Excellent communication and interpersonal skills, with the ability to interact effectively with customers and colleagues.Strong customer service orientation, with a passion for providing a positive shopping experience.Basic numerical and literacy skills, as well as the ability to operate a cash register and other retail equipment. Availability:Must be available to work flexible part - time hours, including evenings and weekends. Personal Attributes:Reliable, punctual, and able to work independently or as part of a team.A positive attitude, with a willingness to learn and adapt to new situations.A neat and professional appearance.

Ready to step into an amazing career? Join us in a leading role as Wholesale Manager. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. What you will do: You will have full accountability for delivering the budgeted commercial trading objectives for a portfolio of Wholesale accounts and delivering against New Business /growth opportunities across the wider Wholesale market. Build relationships and drive growth through trading strategy. Organise, direct and co-ordinate the operations of major retail and wholesale establishments in order to maximise business performance and meet financial goals. Appoints staff, assigns tasks and monitors and reviews staff performance. Liaises with other staff to provide information about merchandise, special promotions etc. to customers. Ensures that adequate reserves of merchandise are held and that stock keeping is carried out efficiently. Ensures customer complaints and queries regarding sales and service are appropriately handled. Authorises payment for supplies received and decides on vending price, discount rates and credit terms. Examines quality of merchandise and ensures that effective use is made of advertising and display facilities. Identifying and maximising the wholesales opportunities to meet and exceed sales targets. Taking ownership & full responsibility for the performance of a wholesale & team. Delegate tasks and solve problems swiftly, monitors and reviews staff performance. Liaises with other staff and Manager to provide information about wholesale items. What You Will Need to Have: A responsible approach and excellent communication skills so you can provide your colleagues with feedback to help develop themselves and the store Willingness to work on weekend A customer-focused manner, remaining level-headed in any situation The ability to effectively delegate tasks and motivate a team To have management experience in business To be confident working in a team, approachable and friendly to colleagues and customers Willingness to commit to long-term career growth and professional developments Critical thinking and problem-solving skills Ability to work under pressure, Strong sense of integrity Open-minded and collaborative What You’ll Get in Return · Working with us is rewarding, in every sense, because we give you the training to succeed in your role and plenty of opportunities to progress your career here. · Competitive remuneration package of £39000 and paid holidays · Permanent job · Training and ongoing continuous professional developments. Once your application has been reviewed if it matches to the requirements of the role we will get in touch to chat about your application. The process will include a telephone interview. We look forward to receiving your application.

Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As a Waiter/Waitress at Fallow, you will play a key leadership role in delivering an exceptional dining experience, ensuring seamless service, and mentoring the front-of-house team. With a deep understanding of our menu, service standards, and guest expectations, you will lead by example to create a warm, professional, and memorable experience for every guest. Key responsibilities: - Oversee and support the front-of-house team to maintain outstanding service standards. - Provide warm, attentive, and knowledgeable service, ensuring guests feel valued. - Guide guests through the food and drink menus with expert recommendations and pairings. - Coordinate with the kitchen and bar teams to ensure smooth communication and timely service. - Maintain high levels of organization, cleanliness, and adherence to health and safety regulations. - Assist in training and mentoring junior team members, fostering a culture of excellence. - Handle guest inquiries, requests, and concerns with professionalism, ensuring swift resolution. - Support management with service operations, including opening and closing procedures. About you: - Proven experience as a Head Waiter or senior front-of-house role in a high-quality, fast-paced restaurant. - Passion for hospitality, food, sustainability, and delivering outstanding guest experiences. - Strong leadership, communication, and interpersonal skills. - Attention to detail, problem-solving ability, and the capacity to thrive under pressure. - A proactive, team-oriented attitude with a commitment to continuous improvement. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - No structured uniform, celebrate your individuality. - Staff meal during your shift. - Holiday increment with length of service. - Enhanced parental leave. - Sabbaticals. - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

About the job Company Description We’re looking for an experienced Head of Revenue to join our Revenue Management team at Ennismore and play a crucial part in developing the commercial strategy of The Hoxton in the UK & Ireland! Reporting into the Regional Director of Revenue, you’ll take ownership for the revenue strategy of several key properties within the region to maximize room revenue through the management of room inventory, pricing, market segmentation, and channel mix, in addition to assisting on a wide range of projects, like system builds, opening strategy, and property level trainings. You will act as reference within the team on all things Revenue management and deputise for the Regional Director whenever necessary. The UK Revenue cluster for The Hoxton will soon comprise 6 unique properties (4 in London, Edinburgh and Dublin), with a total of 1,200 bedrooms, 10 concept restaurants and 5 Apartments (our unique meetings & events concept). Opening in Summer 2025, The Hoxton Edinburgh will be our first property in the Scottish capital, followed by another exciting opening in Dublin in late 2025. Job Description What you'll do… With the support of the Regional Director of Revenue, you will take ownership for the revenue strategies of your assigned properties. You will develop and implement strategic commercial plans, together with the General Manager & Director of Sales, to drive and grow revenue across all segments, constantly monitoring results and adjusting strategies and activities to make sure objectives and targets are being met. Effectively incorporate the revenue management philosophy of exceeding our fair share from three key perspectives, Mind Share, Market Share, Channel Share, in all aspects of revenue management, sales, marketing, and operations. Chair the weekly Revenue Meeting for your assigned property(ies) to collaborate on revenue management, sales, and marketing strategy with the hotel and support teams. Ensure to understand the impact of decisions on operations and profitability. Support additional hotels within your assigned region with revenue/sales/marketing processes, systems management, pricing, strategy, and reporting. Regularly collaborate with General Manager and Sales, Brand and Digital teams on high level strategy decisions across market segments and distribution channels. Ensure that our current systems and processes meet group requirements and are adjusted appropriately to support the business. Responsible for weekly, monthly, and ad-hoc data analysis and reporting. Identify and report on actions taken with regards to important trends (i.e. pace, group pace, booking window, booking channel, etc.). Responsible for achieving room revenue goals (budget, RevPAR Index etc.) with a focus on profitability. Prepare annual hotel revenue budget and maintain ongoing results analysis. Prepare monthly forecasts with a daily breakdown of occupancy/rate and market segment mix along with ongoing results analysis. Monitor competitors’ products and revenue management practices. Also monitor new hotel development and local market demand generators. Maintain strong relationships with third-party partners including OTA market managers. Oversee channel management including rate loading and inventory management. Responsible for the continued usage and maintenance of the Revenue Management System. Responsible for forecast validation and daily interaction with system and the decisions produced, configuration and maintenance tasks related to the system. Qualifications What we're looking for... You must be technically skilled with a strong understanding of systems and hotel operations. Opera Cloud or V5, IDeaS G3 RMS, and Travelclick CRS experience is preferred. Previous experience as a Revenue Manager in a hotel or cluster environment is required. London experience is preferred. You take ownership, solve problems, and make effective decisions. You are a quick learner, have a growth mindset and are up for doing things differently and trying (almost) everything once. You are methodical and have a process-driven approach to tasks but are also flexible and calm especially in times of tight deadlines. You’re looking for a place where you can be you: no clones in suits for us. Just like us, you leave your ego at the door and help get things done. You want to be part of a team that works hard, supports each other, and has fun along the way. You are fluent in English. If you speak another language even better but not required. Additional Information What’s in it for you… The opportunity to join an exciting hospitality brand, develop your revenue and leadership skills and have a real impact on the success of your assigned hotels. Join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and building a portfolio of brands. Great discounts and free stays across the entire Ennismore family (which you get to keep even if you decide to leave us!) A competitive package and plenty of opportunity for development. Department: Revenue Management The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.

Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Senior Sous Chef at Fallow, you will work closely with our Head Chef to deliver an outstanding dining experience. You will take a lead role in maintaining the highest standards of food quality, creativity, and efficiency, helping to shape a progressive and forward-thinking kitchen. Key responsibilities: - Oversee daily kitchen operations, ensuring smooth and efficient service during peak hours. - Ensure consistency in food quality, presentation, and portion control across all dishes. - Implement and maintain kitchen workflows to optimize efficiency and minimize waste. - Monitor inventory levels, conduct stock takes, and manage ordering to prevent shortages. - Enforce health, safety, and hygiene regulations, ensuring compliance with food safety standards. - Train and supervise kitchen staff, ensuring they follow recipes, procedures, and best practices. - Manage kitchen maintenance and cleanliness, coordinating necessary repairs and upkeep. - Assist the Head Chef in menu planning and development, incorporating seasonal and sustainable ingredients. About you: - Proven experience as a Sous Chef in a high-quality, fast-paced kitchen. - Passion for sustainability and innovative cooking techniques. - Strong leadership skills with the ability to train, inspire, and develop a team. - Excellent organizational and time management abilities. - A collaborative mindset and a commitment to fostering a positive kitchen culture. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - Staff meal during your shift. - Increased holiday entitlement after three years employment. - Enhanced parental leave (after one year’s employment). - Sabbaticals (after three years employment). - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

-Oversee daily operations of the retail store, including sales, customer service, and inventory management. - Develop and implement strategies to achieve sales targets and increase profitability. - Train, supervise, and motivate retail staff to deliver exceptional customer service. - Monitor and analyse sales performance, customer feedback, and market trends to make informed business decisions. - Ensure compliance with company policies and procedures, as well as local regulations. - Maintain a clean and organized store environment. - Handle customer complaints and resolve issues in a timely manner. - Collaborate with other departments to optimize overall store performance.

Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As the Reception Manager at Roe, you will be the face of our front-of-house operation, setting the tone for every guest’s experience. You will lead and inspire the reception team, take full ownership of reservations and guest flow, and ensure that our standard of service remains exceptional at every touchpoint. This is a hands-on leadership role requiring a dynamic and proactive individual who thrives in a fast-paced, high-end hospitality environment. Key responsibilities: - Lead all front-of-house reception operations, ensuring a seamless, world-class guest experience. - Train, develop, and motivate the reception team to deliver consistent excellence. - Manage and optimize reservations, seating plans, and guest flow using SevenRooms or similar systems. - Ensure VIP guests and high-profile clientele are handled with discretion and the utmost professionalism. - Maintain a calm, solution-oriented approach when resolving guest issues or concerns. - Work closely with FOH and management teams to refine operational procedures and enhance guest journeys. - Uphold the presentation and atmosphere of the reception area, ensuring it remains organized and welcoming at all times. - Use guest feedback and team input to drive continuous service improvement. About You: - Previous work experience as a Reception Manager within a premium, high-volume hospitality venue. - Strong leadership and people management skills with a collaborative, supportive style. - Exceptional communication, interpersonal, and customer service abilities. - Proficient in managing booking and reservation platforms (experience with SevenRooms preferred). - Meticulously organized, with excellent problem-solving and multitasking skills. - Professional, polished, and composed—especially under pressure. - A passion for hospitality and a genuine desire to create memorable guest experiences. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - Staff meal during your shift. - Increased holiday entitlement after three years employment. - Enhanced parental leave (after one year’s employment). - Sabbaticals (after three years employment). - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Join our team for an unforgettable summer in Liverpool! The Producers of Beyond Van Gogh & Beyond Monet are excited to announce they are looking to fill the following role in Liverpool this summer - ·Assistant General Manager From the 14th July to the 15th August 2025 If this has piqued your interest and you’re passionate about art, enjoy engaging with people and have hospitality experience, we would love to have you on our team! Do You: - · Have a passion for arts & entertainment - · Enjoy engaging with people - · Have experience in hospitality - · Have Leadership experience Role Purpose: - To implement the day-to-day co-ordination and supervision of event staff at Beyond Van Gogh & Beyond Monet at the Liverpool Exhibition Centre. Working with the Operations & General Manager, to ensure a consistent, high standard of excellent customer service delivery and team co-ordination. Duties - Ensure operating procedures and processes are followed for all areas of the exhibition including Health & Safety. - Lead/supervise front line event staff to agreed standards - Staying vigilant & dentifying any Health and Safety issues within the venue and ensuring risks are mitigated. - Have good understanding of and provide visitors with comprehensive information about, the Beyond Van Gogh & Beyond Monet exhibition. - Understanding of the various demographics of visitors and be aware of their needs, particularly those of children, families and those with access needs and get ahead of any potential queries. - Reconciling the sale of merchandise including full stock takes on a weekly basis. - Understanding of all ticket types and ensure guests are welcomed appropriately. - Knowledge of all special sessions i.e. Pilates, Yoga, Paint & Sip, Breath Work. - Troubleshoot devices used to scan entrance tickets as required and report any failed scans or other issues if unresolved to Operations Manager - Monitor staff breaks, punctuality and conduct and escalate to Operations Manager as needed. - Motivating and coaching staff to always provide the best possible customer experience - Deal with any customer objections effectively and in line with exhibition policies. - Ensure upselling targets are achieved - Ensure policies relating to PCI DSS and GDPR compliance as strictly adhered to - Guest feedback to Operations manager to improve guest experience. - To attend meetings as required and effectively communicate information to all relevant personnel. - Promote and comply with legislation on equal opportunities and health and safety both in the delivery of services and the treatment of others. - Identify and undertake training & development, deliver training & development as required to meet personal and business needs. - Undertake any other reasonable duties, commensurate with the level of the post to ensure the smooth running of Beyond Van Gogh & Beyond Monet. Skills Essential: - Ability to work effectively within a management team. - Lead & support with a positive resolution-based mindset using your initiative. Towards visitors, customers and team members. - Strong Interpersonal skills & personable. - Ability to recognise strengths, weaknesses, opportunities and threats within the team and environment to ensure safe & effective positive team dynamics and customer experience. - Ability to provide consistently high levels of customer service under pressure. - Ability to provide consistently strong leadership under pressure. - Problem solving skills. - A continuing interest and knowledge in the visual arts. - Awareness & understanding of Health & Safety procedures & legislation. - Understanding of GDPR and PCI DSS - Front facing customer service management & supervision experience - Experience of leading and motivating a team within a customer facing setting. - Enjoy meeting and interacting with people. - A genuine commitment to the best standards of customer care and guest experience. - A genuine commitment in encouraging the best out of team members. - A flexible and adaptable approach to fulfilling the duties of the post to ensure the smooth running of the exhibition Desirable - Live experience/event team Management. - Familiarity with the Exhibition Centre Liverpool - Familiar with event ticket sales and events team management. - First Aid Training. - Degree in Hospitality or equivalent experience - Previous experience in event management roles for large scale events / hospitality - Experience of venue access control / ticket scanning systems - Experience of using a computerized ticket sales system - Experience of working in a retail setting How To Apply - Specify the role you are applying for. - Attach a CV and cover letter detailing why you’re excited to work with us at the exhibition. - Highlight all your relevant experience using the job description. If you are passionate about hospitality, excited about arts and have a genuine commitment in encouraging the best out of team members, we encourage you to apply for this exciting opportunity! Due to the anticipated high number of applicants, we may close the vacancy earlier than advertised. To avoid dissapointment, we advise candidates to get their applications in to us early. For a copy of the Job Specification and any questions, please contact us. Job Types: Full-time, Part-time, Temporary, Fixed term contract Contract length: 5 weeks Pay: £19.00 per hour Expected hours: 20 – 40 per week Work Location: In person Application deadline: 14/06/2025 Expected start date: 14/07/2025

A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job. 1. Team Management - Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. - Assign tasks, set schedules, and ensure adequate staffing during peak hours. - Train new employees on store policies, procedures, and customer service standards. - Monitor employee performance and provide feedback or coaching as needed. - Foster a positive and productive work environment. 2. Customer Service - Ensure customers receive prompt, friendly, and efficient service. - Address customer complaints, inquiries, and issues in a professional manner. - Monitor customer feedback and implement improvements to enhance the shopping experience. - Maintain a clean, organized, and welcoming store environment. 3. Inventory Management - Oversee stock levels and ensure shelves are well-stocked and organized. - Coordinate with suppliers and vendors for timely delivery of groceries. - Conduct regular inventory checks to prevent overstocking or stockouts. - Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. - Implement inventory control systems to track stock accurately. 4. Store Operations - Ensure the store operates efficiently and complies with company policies and procedures. - Oversee the opening and closing procedures of the store. - Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. Maintain store cleanliness, including aisles, checkout areas, and storage spaces. - Ensure compliance with health and safety regulations (e.g., food safety standards). 5. Sales and Promotions - Implement promotional campaigns and ensure displays are attractive and well-stocked. - Monitor the effectiveness of promotions and provide feedback to management. - Upsell products and encourage customers to take advantage of deals. - Analyze sales data to identify trends and opportunities for growth. 6. Quality Control - Inspect incoming goods to ensure they meet quality and freshness standards. - Remove expired or damaged products from shelves promptly. - Ensure proper storage of perishable and non-perishable items to maintain quality. 7. Financial Management - Monitor daily sales and cash flow. - Prepare and submit sales reports to management. - Identify opportunities to reduce costs and improve profitability. - Manage budgets for staffing, inventory, and store operations. ** 8. Health and Safety Compliance** - Ensure the store complies with food safety regulations and hygiene standards. - Train staff on proper handling and storage of groceries. - Conduct regular safety inspections and address potential hazards. - Maintain proper documentation for health and safety audits. 9. Vendor and Supplier Coordination - Build and maintain strong relationships with suppliers and vendors. - Negotiate pricing and terms to ensure cost-effectiveness. - Resolve any issues related to deliveries, quality, or pricing. 10. Problem-Solving - Address operational challenges, such as equipment malfunctions or staffing shortages. - Handle customer complaints and resolve conflicts effectively. - Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions 11. Reporting and Analysis - Generate reports on sales, inventory levels, and customer feedback. - Analyze data to identify trends, inefficiencies, and areas for improvement. - Provide recommendations to management for optimizing store performance. 12. Communication and Collaboration - Act as a liaison between staff and upper management. - Communicate store goals, policies, and updates to the team. - Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. Key Skills and Qualities - Strong leadership and team management skills. - Excellent communication and interpersonal abilities. - Attention to detail and organizational skills. - Knowledge of grocery products, inventory management, and food safety standards. - Ability to work in a fast-paced environment and handle multiple tasks. - Customer-focused mindset with a problem-solving attitude.

Front of House & Till Operator – Mayyil (Lebanese Street Food) As a key member of the Mayyil team, you will be the face of our brand, ensuring customers receive a warm, friendly welcome and an exceptional dining experience. Key Responsibilities: • Greet customers with a positive and professional attitude, ensuring a welcoming atmosphere at all times. • Operate the till efficiently, handling cash and card transactions accurately. • Take customer orders clearly and confidently, offering recommendations where appropriate. • Ensure all orders are input correctly into the system to maintain kitchen flow and service speed. • Manage collection and delivery orders via third-party platforms, checking accuracy before handoff. • Maintain cleanliness and organisation of the front counter and customer seating area. • Respond to customer queries or complaints promptly and courteously. • Support back-of-house and other team members during busy periods where required. Skills & Requirements: • Strong communication and customer service skills. • Ability to multitask in a fast-paced environment. • Prior experience in hospitality, retail, or food service preferred but not essential. • Punctual, reliable, and able to work as part of a close-knit team. l

Following a successful pop-up, chef owners Jack Croft and Will Murray officially launched FOWL in October 2023, which can be found just around the corner from their flagship restaurant Fallow St. James’s. FOWL restaurant celebrates the nation’s favourite bird through an all-in, beak-to-feet menu concept, with the addition of monthly specials brought to you in collaboration with an epic line up of foodie icons! Offering both indoor and outside dining, FOWL is open for Lunch, Dinner & Cocktails. As Restaurant Manager, you will be at the heart of daily service operations. Working closely with the Assistant General Manager, you will lead the front-of-house team on the floor, ensure a smooth and dynamic service, and help cultivate a culture of excellence, sustainability, and collaboration. This is a hands-on leadership role for someone who thrives in fast-paced, high-quality environments. Key responsibilities: - Support the Assistant General Manager in managing day-to-day operations with precision, efficiency, and warmth. - Lead and motivate the front-of-house team during service, ensuring every guest has an exceptional experience. - Uphold Fowl’s high standards of hospitality, consistency, and attention to detail. - Assist with scheduling, rotas, and floor plans to ensure optimal team performance. - Contribute to recruitment, onboarding, and continuous staff training and development. - Help manage stock, suppliers, and deliveries, ensuring the highest quality and minimal waste. - Ensure compliance with all health, safety, licensing, and hygiene regulations. - Play a key role in implementing and upholding sustainable practices throughout operations. About you: - Proven experience as a Restaurant Manager in a high-quality, fast-paced restaurant. - Strong floor presence with natural leadership skills and a guest-focused mindset. - A genuine passion for hospitality and sustainability. - Excellent communication and organizational abilities. - Confidence in managing service, solving problems on the spot, and keeping a cool head under pressure. - Familiarity with budgeting, stock control, and basic financials is a plus. - A team player with the ability to inspire and support colleagues at all levels. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - Staff meal during your shift. - Increased holiday entitlement after three years employment. - Enhanced parental leave (after one year’s employment). - Sabbaticals (after three years employment). - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FOWL, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Title: Airtech Engineer Sector: Social Housing Location: Field-based - across UK Reporting to: Airtech Operations Manager. Working hours: Monday to Friday 8am – 5pm Salary: Competitive salary, plus benefits. Paid overtime. Airtech Solutions (part of the Volution Group PLC) is one of the UK’s leading manufacturer and installer of a full range of domestic mechanical ventilation systems. Our innovative products are specifically designed for the social housing and local authority market and we pride ourselves on providing solutions that improve people’s health and wellbeing in homes throughout the UK. Role Profile: We are growing and hiring for professional** Ventilation Engineers** to join our busy installation team. You must be hard-working, enthusiastic and willing to go that extra mile to provide first-class customer care to our clients. As an Airtech Ventilation Engineer, you will be responsible for the installation of various Airtech products within social housing and private properties, which combat and prevent mould and condensation. We will support your onboarding and training with an initial 1-month induction: giving you the correct knowledge and skills to competently install our ventilation products to the highest standard. As a Ventilation Engineer, your main responsibilities will include: - Installing our own domestic ventilation products across social housing and private clients. - Complete basic mould treatment and decoration as needed. - Carry out IRR, (Inspect, Repair, Replace) service to existing ventilation products in social housing and domestic properties. - Provide a high level of customer care. - Manage stock levels to ensure you have the right product to complete the job within set expectations. - Ensure kit and vehicle are kept in good condition; safe to use and suitable to carry out the works required. - Sign fit sheets, take before & after photographs & undertake electrical certificates. - Complete work in a safe manner in accordance with Airtech risk assessments and method statements - Work closely with the scheduling team to manage status of works. To be successful in this role you will need the following qualifications, skills and experience: Essential: - Competent in electrical installations - 2 years electrical experience - preferable - 18th edition qualified - Level 3 Diploma in Electrical Installation - Level 3 NVQ in Electrical Installation - AM2 - Good general trade skills involved in installation of ventilation fans, PPS, PIV’s, HRU’s etc. - Practical domestic trade skills - Effective Interpersonal and communication skills and a commitment to customer care - Basic IT skills computer/tablet literate. - General awareness of health and safety practices. - Familiar with working within a high-performance culture - Tenacious, with attention to detail and dedicated to getting the job done - Common sense approach to problem solving - Flexible and adaptable to evolving business needs - UK driving licence essential ( 6 points maximum). - Occasional overnight stays. Desirable: - Competent in the use of core drills. - Competent with sealed unit (glass) installs. - 2391 Inspection and Testing or equivalent – advantageous - Experience with Domestic Ventilation Installations What we can offer: - Salary dependent on experience - Generous financial incentive/bonus scheme - Company Pension – 5.5% employer, 3.5% employee - Company van & fuel card - Full tool kit - Personal protective equipment - Mobile phone, tablet, and laptop - Annual leave – 25 days and bank holidays - Health Assured Employee Assistance Programme - Boostworks - Discount/ cashback platform - supermarkets and retailers - Employee referral scheme - receive up to £500 - Quarterly Volution Values Award - receive £100 if nominated! Equal opportunities: All current employees and potential employees are provided equal employment opportunities by Volution Group Plc.

Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As a Head Waiter/Waitress at Fallow, you will play a key leadership role in delivering an exceptional dining experience, ensuring seamless service, and mentoring the front-of-house team. With a deep understanding of our menu, service standards, and guest expectations, you will lead by example to create a warm, professional, and memorable experience for every guest. Key responsibilities: - Oversee and support the front-of-house team to maintain outstanding service standards. - Provide warm, attentive, and knowledgeable service, ensuring guests feel valued. - Guide guests through the food and drink menus with expert recommendations and pairings. - Coordinate with the kitchen and bar teams to ensure smooth communication and timely service. - Maintain high levels of organization, cleanliness, and adherence to health and safety regulations. - Assist in training and mentoring junior team members, fostering a culture of excellence. - Handle guest inquiries, requests, and concerns with professionalism, ensuring swift resolution. - Support management with service operations, including opening and closing procedures. About you: - Proven experience as a Head Waiter or senior front-of-house role in a high-quality, fast-paced restaurant. - Passion for hospitality, food, sustainability, and delivering outstanding guest experiences. - Strong leadership, communication, and interpersonal skills. - Attention to detail, problem-solving ability, and the capacity to thrive under pressure. - A proactive, team-oriented attitude with a commitment to continuous improvement. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - No structured uniform, celebrate your individuality. - Staff meal during your shift. - Holiday increment with length of service. - Enhanced parental leave. - Sabbaticals. - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

About the job We are seeking a confident Room Attendant to become part of our team at Quest Apartments Hotels, Liverpool. Our properties operate 24/7; therefore, the department works on a rotating shift basis on a seven-day period. Please note this position is part time, 20 hours a week/5 days a week. You will report to the Head Housekeeper, supporting towards providing our guests with memorable experiences of the city. As our Room Attendant, you will be responsible for: Responding to Housekeeping requests required as directed Cleaning equipment and rooms according to Quest standards Ensuring the upkeep of all common areas Communicating with guests in a friendly and professional manner in accordance with procedures Working with all departments in the property to ensure operational efficiency Being aware of all Health & Safety requirements. To be successful in the role of Room Attendant, we require: Previous experience in a similar role Ability to bring the guest experience to life throughout the hotel Strong attention to detail and time management skills A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Room Attendant. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Health Insurance Refer a Friend bonus Once you pass your probation, a special staff rate when staying in our European properties (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Quest Liverpool City Centre is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Quest by The Ascott Limited Required skills: Time Management, Organisation Skills, Attention to Detail, Customer Focus, Team Work, Communication Skills, Problem Solving £12.21 per hour Department: Housekeeping Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.

Applicants must have experience in retail sales, particularly in sectors such as clothing, accessories, or jewellery. Please note that experience in food and beverage retail will not be considered. Are you a dynamic, customer-focused individual with a passion for smartphone accessories and a knack for helping people find the perfect phone case, screen protector, or charger? Just in Case is a leading retailer of smartphone accessories, with over 100 locations in Italy, the EU, and the UK. We're dedicated to providing top-quality smartphone accessories to enhance our customers' mobile experiences. Position Overview: We are looking for a Store Supervisor e to join our team. As a Store Supervisor, you will be responsible for overseeing daily store operations, providing expert product knowledge, fostering team collaboration, and representing the brand effectively. By managing staff, monitoring performance, and ensuring the store runs smoothly, the Store Supervisor contributes to the overall success of the retail business. Responsibilities: Customer Service: - Serve customers effectively and ensure accuracy with cash handling: - Greet customers warmly and assist with their inquiries. - Handle cash transactions accurately, providing change and receipts promptly. - Ensure a positive and friendly shopping experience. - Assist customers as and when required: - Be attentive to customer needs and offer assistance. - Provide product information and guidance on selections. - Resolve customer issues or direct them to the appropriate personnel. Stock Management: - Replenish stock as required; ensure stock is handled with care: - Monitor inventory levels and restock shelves as needed. - Handle products with care to prevent damage. - Maintain a well-organised and visually appealing display. - Review, check, and record deliveries received. Highlight any anomalies: - Inspect incoming shipments for accuracy and quality. - Record and report any discrepancies or damaged items. - Communicate with the inventory or management team regarding stock levels. Store Operations: - Ensure the store is opened and closed according to the specified schedule: - Open the store in a timely manner, ensuring all systems are operational. - Close the store securely, following established protocols. - Supervise the store environment: - Monitor store cleanliness and ensure all team members contribute to maintaining a tidy environment. - Oversee cleaning tasks, ensuring they are completed per schedule. - Manage store security: - Conduct regular security checks to prevent theft or damage. - Report any suspicious activities or breaches of security to the Area Manager. Team Leadership & Collaboration: - Lead and motivate store staff: - Provide clear direction to sales assistants and support staff in day-to-day activities. - Foster a positive team culture by encouraging collaboration and initiative. - Train new team members and provide ongoing coaching to improve performance. - Monitor staff performance: - Track individual and team performance metrics and provide feedback to ensure targets are met. - Identify areas for improvement and implement action plans. Benefits: - Competitive hourly wage. - Employee discounts on Just in Case products. - Opportunities for growth and advancement within the company. - Ongoing training and development to enhance your skills. - A fun and supportive work environment with a diverse team. How to Apply: If you're ready to embark on an exciting journey in the world of smartphone accessory retail and help customers find the perfect accessories "Just in Case," we want to hear from you! Please submit your resume and a brief cover letter detailing why you'd be a great fit for this role. Just in Case is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join our team and help our customers complete their mobile phone outfits with style and confidence! Your passion for smartphone accessories and dedication to exceptional customer service will make you an essential part of the Just in Case experience. Apply today!

A fantastic opportunity is available for a part-time evening Workplace Partner (Cleaner) in Central London. This role is ideal for someone who takes pride in maintaining high standards and can efficiently handle cleaning operations while working independently. You will be owning your space and responsible for keeping the office spotless and ensuring that all client/manager requests are met with precision and efficiency. Reporting back to supervisors with clear and timely communication will be key to your success. Duties: 1. Efficiently performing daily, weekly, and monthly office cleaning and stock counts 2. Maintain high cleaning standards with meticulous attention to detail while working efficiently and managing time effectively (I also changed this to include emphasis on time management) 3. Learn and implement Pyndar processes and procedures for consistent cleaning standards 4. Filling out and sending detailed reports using our Pyndar App, providing feedback and showcasing your work 5. Taking initiative to solve problems and collaborating with your supervisor on more complex problems 6. Follow supervisors’ and managers’ instructions while using initiative to complete tasks independently 7. Encompassing our company values; especially ‘thinking client first’, ‘deliver the exceptional’ and ‘being a problem solver’ Benefits: Workplace Pension EAP - Confidential support services for personal issues and opportunity for personal counselling, and professional coaching. Wellbeing App access Access to 100’s of discounts for retailers including MyProtein, Ego, Boots, Jacamo Weekends free

Key Responsibilities: Plan, direct, and coordinate the daily operations of the retail section of the store Manage procurement, stock control, pricing, and merchandising across all product categories (refrigerated, frozen, dry, and general groceries) Ensure that goods and services meet quality standards and customer expectations Supervise, recruit, train, and evaluate staff performance Monitor sales performance and implement strategies to optimise profitability Maintain compliance with health and safety regulations, food hygiene, and legal standards Analyse market trends and customer needs to guide purchasing and promotional decisions Prepare and manage budgets, monitor financial performance, and control costs

Experienced full time waiter/ess- in fish! restaurant Borough market. We are a well organised restaurant known for our strong work ethic and commitment to delivering exceptional dining experiences. Operating throughout the year, we pride ourselves on being a busy establishment that thrives on excellence. If you are seeking a stable position with a company that values teamwork and professionalism, we invite you to join our dynamic team. Please note that we only recruit full time and flexible candidates. What we can offer to you : Earnings between £15-18 per hour as a package, see how it works: - £13 (inc Tronc) - Tronc bonus ( Tronc point system) - Credit card and cash tips Requirements: - Minimum of 2-3 years of experience as a waiter in a busy, high-end service in London restaurants - Availability to work full time as per weekly rota.Please note we are not able to offer fixed days or shifts off. - Strong organizational skills to manage a large section - Confident in sales and upselling techniques - Excellent teamwork and communication skills - Fast and energetic work ethic Benefits: - Monthly payment with early access via Wagestream App - 28 days holiday/year (including bank holidays), increasing with length of service - 50% Staff discount when dining at the restaurant, plus 20% family discount - SAGE retail & wellbeing discount - Free staff meal and drinks on duty - Pension scheme - Recommend a friend scheme with £500 bonus - Be a part of the vibrant Borough Market’s spirit - Join a friendly and professional team Eligible to work in the UK and obtain a Share Code prior to application. The company does not Sponsor working visa.

JOB OVERVIEW: Ask Rany Ltd is seeking a proactive and experienced Retail Manager to lead our store operations. The successful candidate will be responsible for supervising staff, managing daily operations, maintaining stock control, and ensuring exceptional customer service while achieving business goals. KEY RESPONSIBILITIES: - Organize and oversee daily store operations, ensuring smooth workflow and staff efficiency. - Allocate responsibilities to team members and supervise their performance. - Guide, support, and motivate staff to achieve their full potential. - Monitor stock levels, manage purchasing, and ensure spending aligns with budget targets. - Address and resolve customer complaints professionally to uphold the store's reputation. - Conduct regular inspections across all store areas and resolve operational issues. - Plan and implement in-store promotional events and merchandising displays. - Ensure compliance with all legal, health, and safety regulations within the store. KEY SKILLS & COMPETENCIES: - Strong leadership skills with the ability to inspire and motivate a team. - Effective planning and delegation skills to manage workloads efficiently. - Excellent customer service and interpersonal communication skills. - Quick learner with the ability to adapt to new systems and procedures. - Strong multitasking ability and resilience under pressure. - A collaborative team player who contributes fresh and innovative ideas. EXPERIENCE REQUIRED: - Minimum of 1 year in a managerial or supervisory retail role. - Proven experience in team leadership and retail operations management.

Milan Tyre UK LTD is a well-established retail and wholesale tyre company based in London. We specialize in high-quality car tyres, alloy wheels, and automotive parts. As we expand our operations, we are seeking an experienced Business Support Manager to join our team. This is a fantastic opportunity for a dynamic and driven individual with a solid background in the tyre industry and international trade. Key Responsibilities: - Oversee day-to-day business operations and support the Director in strategic planning and execution. - Manage procurement and stock control to maintain optimal inventory levels of car tyres, alloy wheels, and automotive parts. - Coordinate international import and export activities, including documentation and compliance. - Build and maintain strong relationships with suppliers and logistics partners, both locally and internationally. - Provide high-quality customer service support and resolve client queries efficiently. - Monitor and improve internal processes for efficiency and cost-effectiveness. - Support the finance team with budget tracking, invoicing, and supplier payments. - Maintain accurate records and reports related to stock, orders, and supplier contracts. - Ensure compliance with company policies, industry regulations, and health and safety standards. - Travel to domestic and international suppliers, trade shows, and business meetings as required. Skills & Experience Required: - 3–5 years' experience in a management or senior supervisory role in the tyre industry. - Proven experience in international import and export of tyres and alloy wheels. - Excellent customer service and communication skills. - Strong attention to detail and a commitment to high standards of quality. - Capable of working independently and collaboratively within a team. - Proficient in English and advanced in Arabic. - Full, valid, and clean UK Driver’s License. - Willingness and ability to travel extensively, including overseas. Why Join Us? - Competitive salary package - Opportunity to work in a growing and dynamic business - Friendly and supportive team environment - Career development opportunities within the company Be part of a company that is passionate about quality, customer satisfaction, and international growth. We look forward to hearing from you! How to Apply: Interested candidates are invited to submit their CV and a cover letter explaining their suitability for the role.

Retail Manager As a result of our exceptional growth in recent years, we are on the lookout for an outstanding Manager with a proven record in sales,&marketing, visitor operations and customer service skills. Personal Skills: A suitable candidate will have good written and verbal communication skills, experience in problem solving skills, ability to use own initiative, work on their own, work with a team and strong track record of managing budgets to maximise income while controlling costs. • Project Management skills • Strong communication skills (both written and verbal) • Advanced IT skills, POS system management including web ordering • Flexibility, enthusiasm, and enjoyment in meeting people Employee benefits include: • Performance related Bonus • Pension Scheme • Opportunities for promotion • Discounted Purchases with us • An excellent working environment Details about the role: • Full time position (37.5hours a week) • Friendly team • Opportunities for further training and self-development • The store is open Monday to Friday from 9:00 am to 10:00 pm - 51 weeks per year. Rotating shift patterns within opening hours. • Salary £39000 per annum Main responsibilities: The duties of the manager will include: · Overseeing both front-of-house and back-of-house teams to ensure smooth, efficient service and an exceptional customer experience. · Daily Operations Management: Oversee the day-to-day running of the store to ensure smooth and efficient operations. · Stock Control & Inventory Management: Monitor stock levels, manage reordering, minimize wastage, and ensure availability of key items. · Supplier Liaison & Purchasing: Source products, negotiate prices with suppliers, and ensure timely deliveries. · Compliance & Licensing: Ensure adherence to all health & safety, food hygiene, trading standards, and tobacco/alcohol licensing regulations. · Cash Handling & Financial Reporting: Manage tills, reconcile daily takings, prepare sales reports, and monitor store profitability. · Staff Supervision & Rota Management: Supervise and support staff, prepare shift rotas, and manage recruitment and training of new employees. · Customer Service & Engagement: Maintain high standards of customer service, handle complaints, and promote a welcoming store atmosphere. · Visual Merchandising & Shop Layout: Ensure products are well displayed, clearly priced, and that the store layout encourages footfall and sales. · Security & Loss Prevention: Monitor for theft, maintain CCTV and security protocols, and ensure secure handling of high-value items. · Business Development: Identify opportunities to introduce new product lines, promotions, or services to increase sales and customer retention. Requested qualifications and experiences: • NQF Level 3 or above in management • At least one year experience of working in similar role i.e., Sales Manager/Marketing Manager/Retail Manager EMPLOYMENT IS SUBJECT TO TWO SATISFACTORY REFERENCES AND A DBS CHECK - Please note that if we have not contacted you within 10 working days, it is fair to assume that due to a number of possible reasons your application will not be pursued further in this instance. We will, however, retain your details on our database and contact you with any suitable opportunities in the future*

Life at Clays Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” Clays Values At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. What's the Gig, you ask? Summary of position & key attributes As a kitchen porter, you will provide support to all areas of the kitchen in order to maintain standards of service and cleanliness. You will be able to follow instructions and execute tasks in an efficient and timely manner. If you are looking to develop in a role you will be supported using the Clayers Academy to progress within the organisation, We are looking for a self-driven individual who strives for excellence with experience in the hospitality industry. Duties & Responsibilities The general cleaning of the kitchen including sweeping and mopping floors. Removing kitchen waste and disposing of it properly . Completing weekly cleaning schedule. Washing dishes like cutlery, pots, cutting boards and pans both by hand Loading and unloading of the dishwasher. Cleaning cooking equipment like cookers, food mixers Supporting the Chefs with Basic food preparation like washing, peeling and cutting ingredients Providing assistance to all kitchen staff, as needed. Skills and desired qualifications Excellent time management Ability to work under pressure Level 1 Food Safety Award (training provided) Awareness of manual handling techniques (training provided) Awareness of Control of Substances Hazardous to Health Regulations (COSHH) and chemical safety (training provided) Always looking for opportunities to improve your knowledge and abilities Passionate about hospitality and creating amazing experiences A keen eye for detail with excellent written and verbal communication skills Ability to build lasting relationships with colleagues and clients Honest with strong moral principles Take initiative, can solve problems calmly and work well under pressure What you’ll get in return We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.35 per hour as well as weekly Tronc service charge distribution. Other great benefits include: Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. Paid Breaks: We value your time and ensure you’re compensated for your breaks. Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. Celebration Day: An additional paid day off each year to celebrate something meaningful to you. Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. Volunteer Day: A paid day off annually to give back to your local community. Birthday Gift: Choose a special gift to celebrate your birthday. Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

Duties and Responsibilities: · Recruit, train, and supervise store staff, ensuring they are knowledgeable about products and customer service standards. · Schedule staff shifts and manage employee performance, providing feedback and conducting performance evaluations. · Stay informed about new products, trends, and competitors in the card and gift industry to provide valuable insights and recommendations. · Ensure the store is clean, organized, and visually appealing, adhering to company standards for merchandising and displays. · Oversee inventory management, including stock ordering, receiving, and merchandising to ensure optimal product availability. · Manage daily operations, including cash handling, banking, and maintaining accurate financial records. · Plan and execute in-store promotions and marketing initiatives to attract customers and boost sales. · Prepare and manage the store budget, monitoring expenses and revenues to ensure financial targets are met. · Participate in community events and initiatives to promote the store and its offerings. · Address and resolve any conflicts or issues that arise among staff or with customers in a professional manner. Skill/experience/qualifications: · Ability to lead, motivate, and develop a team, fostering a positive and productive work environment. · Excellent verbal and written communication skills. · Strong organizational abilities to manage multiple tasks, prioritize responsibilities, and maintain store operations efficiently. · Proficiency in budgeting, financial reporting, and inventory management. · Previous relevant experience. · A relevant bachelor’s or master’s degree.

Mymeds Healthcare Ltd is seeking an experienced and committed Shop Manager to oversee the day-to-day operations of our busy retail pharmacy. This is an excellent opportunity for a motivated individual with a strong background in retail and team leadership to join a growing and supportive organisation. ** Key Responsibilities:** Manage and ensure the efficient daily operation of the pharmacy Plan and coordinate staff schedules, delegate responsibilities, and set performance targets Supervise sales and customer service activities, offering guidance and feedback to the team Monitor sales trends and customer demand; adjust strategies as needed Resolve customer enquiries and complaints to maintain high service standards Collaborate with other departments to address operational challenges Prepare and present reports on performance and business activities Contribute to business development, including product range expansion and market growth Skills and Experience Required: Minimum 3 years’ experience in a similar managerial or supervisory role Excellent organisational and multitasking skills Strong leadership and team motivation abilities High level of customer service and communication proficiency Competent in Microsoft Office and basic financial management Familiarity with retail compliance standards and regulations Strategic thinking and problem-solving mindset Ability to perform under pressure and manage multiple tasks Working Hours: 37.5 hours per week If you’re passionate about leading a team and delivering outstanding customer service in a pharmacy , we’d love to hear from you.

Full Job Description We are looking for a talented, passionate, and experienced General Manager for a stunning store . Our General Managers are key in implementing fantastic standards, maximizing sales, recruiting and delivering fantastic customer and team experiences every day. You will also gain relevant skills and knowledge that can lead to further progression and opportunities. • Manage daily operation of the restaurant including overseeing staff, customer service and ensuring quality of product and service. • Develop and implement strategies to maximize profitability and maintain financial goals. • Maintain inventory and order supplies as needed. • Ensure compliance with health and safety regulations and company policies. • Responsible for monitoring service and product standards to maintain the quality of the restaurant. • Ensuring the restaurant is always organized to meet the business demands, with particular attention given to service and guest satisfaction. • Overseeing all aspects of team training and recruitment • Carrying out all opening and closing procedures • Oversees food hygiene and health and safety requirements within the restaurant. If you have previous retail management experience and a passion for food and customer service, apply now! Job Types: Full-time, Permanent Salary: From £36k per year Benefits: - Monday to Sunday ( some opening and some closing shifts) - Company events - Free food - £13.00 per hour :

Yiewsley Food Centre, a growing and customer-focused retail business, is seeking a dedicated and experienced Sales Supervisor to oversee daily store operations and drive performance within our team. This is a fantastic opportunity for a motivated individual to contribute to the continued success and development of our business. Key Responsibilities: Oversee and ensure smooth daily retail operations. Plan shift schedules, allocate tasks, and monitor staff productivity. Supervise sales and floor staff, providing support, coaching, and performance feedback. Monitor sales trends and adjust work plans accordingly to meet targets. Deliver exceptional customer service and handle customer concerns efficiently. Collaborate with management and departments to solve operational issues. Recommend staffing needs and assist in recruitment and training processes. Prepare reports on team performance and operational matters. Support planning for business growth and development strategies. ** Requirements**: Minimum 3 years of experience in a similar supervisory role in retail (preferred). Strong leadership, organizational, and multitasking abilities. Excellent communication and customer service skills. Familiarity with retail operations, compliance, and health & safety regulations. Proficiency in Microsoft Office and basic financial reporting. Ability to work well under pressure and solve problems effectively. Hour: 37.5 Hours per/week If you are a skilled retail supervisor looking for a dynamic and fast-paced working environment and are ready to take on a new challenge, we want to hear from you! To apply, please submit your CV outlining your relevant experience and qualifications.

Full Job Description We are looking for a talented, passionate, and experienced General Manager for a stunning store . Our General Managers are key in implementing fantastic standards, maximizing sales, recruiting and delivering fantastic customer and team experiences every day. You will also gain relevant skills and knowledge that can lead to further progression and opportunities. • Manage daily operation of the restaurant including overseeing staff, customer service and ensuring quality of product and service. • Develop and implement strategies to maximize profitability and maintain financial goals. • Maintain inventory and order supplies as needed. • Ensure compliance with health and safety regulations and company policies. • Responsible for monitoring service and product standards to maintain the quality of the restaurant. • Ensuring the restaurant is always organized to meet the business demands, with particular attention given to service and guest satisfaction. • Overseeing all aspects of team training and recruitment • Carrying out all opening and closing procedures • Oversees food hygiene and health and safety requirements within the restaurant. If you have previous retail management experience and a passion for food and customer service, apply now! Job Types: Full-time, Permanent Salary: The salary is very competitive and depends on experience. Benefits: - Monday to Sunday ( some opening and some closing shifts) - Company events - Free food - Schedule: - 8 hours shift – 40/45 hours weekly. :

Job Summary: To oversee and manage the daily operations of the retail store, ensuring smooth functioning, high customer satisfaction, effective team performance, and achievement of sales targets. The manager also contributes to the strategic growth of the business through planning, performance analysis, and staff development. Key Responsibilities: 1. Operations Management Oversee all daily store operations to ensure efficiency and productivity. Maintain cleanliness, organization, and safety standards throughout the store. Manage inventory levels, stock replenishment, and liaise with suppliers. Ensure compliance with health, safety, and company policies. 2. Sales and Financial Performance Monitor daily, weekly, and monthly sales performance and report results. Set sales targets and develop strategies to meet or exceed them. Analyze sales trends and customer preferences to make data-driven decisions. Handle cash register operations, manage petty cash, and ensure accurate financial reporting. 3. Staff Management and Training Recruit, train, and supervise store staff (even if limited to one or two employees). Create work schedules and assign tasks. Provide ongoing coaching and performance evaluations. Promote a positive and productive work environment. 4. Customer Service Ensure high levels of customer satisfaction through excellent service. Handle customer inquiries, complaints, and returns in a professional manner. Train staff on best customer service practices and complaint handling. 5. Merchandising and Visual Presentation Ensure products are properly displayed and shelves are well-stocked. Implement store promotions and visual merchandising plans as directed. Monitor competitor activity and adapt store displays or product offerings when needed. Marketing and Community Engagement Assist with local marketing efforts such as social media, in-store promotions, and events. Build relationships with local businesses and customers to promote the brand. Reporting and Compliance Prepare and submit regular reports on sales, inventory, and staff performance. Ensure compliance with all retail laws, licensing requirements, and business regulations. Manage documentation and store records accurately. Qualifications and Skills: Strong leadership, organizational, and communication skills. Customer-oriented with excellent problem-solving ability. Proficient in POS systems and basic office software (e.g., MS Office). Ability to work flexible hours, including weekends and holidays.

Organise store operations and allocate responsibilities to personnel Supervise and guide staff towards maximum performance Monitor stock levels and puchases and ensure they stay within budget Deal with complaints from customers to maintain the stores reputation Inspect the areas in the store and resolve any issues that might arise Plan and oversee in-store promotional events or display Ensure the store fulfils all legal health and safety guidelines

Store Manager Overview: We are seeking a highly motivated and experienced Store Manager to join our team. As a Store Manager, you will be responsible for overseeing the daily operations of our retail store. This is a leadership role that requires excellent organizational skills, strong communication abilities, and a passion for delivering exceptional customer service. Duties: - Manage all aspects of the store, including sales, inventory, and customer service - Develop and implement strategies to drive sales and achieve store targets - Train and supervise store staff, providing guidance and support as needed - Ensure compliance with company policies and procedures - Create a positive and engaging shopping experience for customers - Monitor inventory levels and coordinate with suppliers to ensure product availability - Handle customer inquiries, complaints, and escalations in a professional manner - Maintain visual merchandising standards to enhance the overall store appearance - Conduct regular performance evaluations for store staff Experience: - Previous experience in retail management is required - Proven ability to effectively manage a team and drive sales performance - Excellent leadership skills with the ability to motivate and inspire others - Strong time management and organizational skills We offer competitive compensation, including bonuses based on performance. If you are a results-oriented individual with a passion for retail management, we would love to hear from you. Apply today to join our team as a Store Manager! Job Type: Full-time Salary: From £39000 per year Benefits: Company pension Employee discount Free parking On-site parking Store discount UK visa sponsorship Schedule: 8 hour shift Day shift Monday to Friday Weekend availability Supplemental pay types: Yearly bonus Education: GCSE or equivalent (preferred) Experience: Retail management: 3 years (preferred) Work Location: In person Application deadline: 14/06/2025 Reference ID: 2306 Expected start date: 23/09/2025

Duties and Responsibilities: · Maintaining statistical and financial records · Develop business strategies to raise our customers’ pool, expand, store traffic, and optimize profitability · Create and manage a relaxed, welcoming, customer-focused environment · Dealing with customer queries and complaints · Overseeing pricing and stock control, maximizing profitability, and setting/meeting sales targets, including motivating staff to do so · To control and operate the store in accordance with company instructions, policies, and procedures in order to minimize operating costs and maximise profits. · Conduct price and feature comparisons to facilitate purchasing · Recruit and train new staff and conduct induction · Ensure racks are fully stocked · Ensure high levels of customer satisfaction through excellent service · Utilizing customer experience and everyday coaching across the team (especially during peak times) · Inform customers about discounts and special offers and managing budgets ** Skill/experience/qualifications:** · Bachelor / Master’s degree or a related study and experience · Excellent all-around managing skills · Strong experience in Excel · Excellent organizational and proven ability to managing the full extent of business requirements · Must have excellent communication and interpersonal skills, Customer management skills

We seek a proactive Shop Manager to oversee daily operations in our busy takeaway. Duties include managing shop performance, coordinating staff rotas, ensuring exceptional customer service, overseeing stock management, procurement, and maintaining compliance with hygiene, health and safety standards. You’ll handle cash management, budgeting, and sales reporting, resolving customer queries efficiently. Ideal candidates will have experience managing fast-paced food or retail environments, excellent leadership, strong organisational skills, and the ability to motivate staff to achieve high standards.

Job Summary We are seeking a skilled Shop Supervisor to oversee our retail operations, ensuring smooth day-to-day running of the shop. The ideal candidate will have strong leadership abilities and a passion for delivering excellent customer service. You will have to monitor sales activities to ensure that customers receive satisfactory service and quality goods. will be responsible to reconcile cash receipts, inventory-taking, or in performing services for customers. liable to enforce safety, health, and security rules. Implement measures to avoid stock damage and theft, monitoring displays, and product defects. It is also vital to investigate market trends, and addressing customers requests and complaints. good understanding of marketing, sales, and also possess a strong understanding of the retail shop industry, supervisory skills, knowledge of consumer trends, and competency in retail management. Familiarity with applicable rules and regulations is also vital Responsibilities - Supervise and coordinate shop staff, providing guidance and support as needed - Manage inventory levels and order stock when necessary - Monitor sales performance and implement strategies to drive sales growth - Ensure the shop is clean, organised, and visually appealing at all times - Handle customer inquiries, resolve issues, and process transactions - Train new employees on shop procedures and product knowledge - New and alternate vendor and product developments to increase products portfolio to enable business venture for handling dynamic needs of customers - Proven experience in a supervisory or managerial role, preferably in a retail environment - Strong leadership skills with the ability to motivate and develop a team - Excellent communication and interpersonal abilities - Proficiency in sales management and inventory control - Bilingual proficiency is advantageous - Familiarity with phone etiquette and administrative tasks - Join our team as a Shop Supervisor and take the next step in your retail career! - Job Type: Full-time - Pay: £31,000.00-£39,000.00 per year - Education: - GCSE or equivalent (preferred) - Experience: - Retail sales: 3 year (preferred) - Supervising experience: 2 year (preferred) - Customer service: 1 year (preferred) - Retail management: 1 year (preferred) - Management: 1 year (preferred)

This role focuses on supervising and expanding online sales channels for a food broker business that connects food producers with retail and wholesale buyers. The supervisor oversees e-commerce operations, manages a team (if applicable), handles digital customer engagement, and ensures that food products are effectively marketed and sold through online platforms—either B2B (wholesale) or B2C (retail). Applicant would be responsible for Online Sales & E-commerce Management. Manage online listings and content across platforms like Amazon, Shopify, eBay, and/or the company’s own website. Develop strategies to increase online sales volume, improve product visibility, and drive traffic. Monitor KPIs such as conversion rates, order volumes, and customer acquisition costs. Oversee a team handling online order processing, digital marketing, and customer service. Ensure customer issues are resolved promptly and professionally. Digital Marketing Support where Collaborate with marketing teams to run online promotions, email campaigns, and SEO/SEM efforts. Analyze customer data to identify trends and opportunities for upselling and cross-selling. Maintain relationships with digital B2B clients such as grocery chains, specialty stores, and institutional buyers.

Maintaining job performance by coaching, counselling, Protecting employees and customers by providing a safe and clean store environment.Maintaining the stability and reputation of the store by complying with legal requirements. Determining marketing strategy changes by reviewing operating and financial statements and departmental sales records. Answer customer enquiries and give advice about products.Connect with customers face-to-face, to market goods and grow business.Ordering stocks from wholesaler, manufacturers and importers.Lead and co-operate with other employees where needed, operate shop till and any related software for recording sales and purchases.Daily opening and closing the store and check the opening and closing cash balance.Communicating with Management to ensure the shop continues to run smoothly

About the job Citadines Trafalgar Square London is seeking a confident Maintenance Manager to become part of our Team. Our properties operate 24/7; therefore, the department works on an early or late shift, on a rotating basis. You will report to the Residence Manager, supporting towards providing our guests with memorable experiences of the city. As our Maintenance Manager, you will be responsible for: Implementing all policies, standards and procedures for Water Hygiene, Energy Conservation and Control, Fire Prevention and other Safety Programmes, and Effective Preventative and Routine Maintenance Inspections Overseeing the maintenance and repair of all mechanical service pumps, valves, boilers, calorifiers, AHU and auxiliary plant Overseeing the maintenance and repair of heating, ventilation and air conditioning equipment as directed Attending fire alarm calls and acting as part of a fire fighting team leader in conjunction with the Duty Manager Accurately recording work, stock levels, shift activities, in the appropriate logs and reporting to senior management when required Processing handover in line with Company guidelines To be successful in the role of Maintenance Manager, we require: Previous managerial experience Ability to bring the guest experience to life throughout the hotel Ability to lead and develop teams Willingness to learn and work with IT systems quickly Experience in budgeting Strong technical and time management skills This is your opportunity to be part of our team as a Maintenance Manager. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Team leading, Multitasking, Organisation Skills, Attention to Detail, Customer Focus, Technical Skills, Communication Skills, Problem Solving Department: Maintenance About you Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.

Organize store operations and allocate responsibilities to personnel ▪ Supervise and guide staff towards maximum performance ▪ Monitor stock levels and purchases and ensure they stay within budget ▪ Deal with complaints from customers to maintain the store’s reputation ▪ Inspect the areas in the store and resolve any issues that might arise ▪ Plan and oversee in-store promotional events or display ▪ Ensure the store fulfills all legal health and safety guidelines

Sous Chef – New Opening Location: Canal at Taxi House Hotel, Westbourne Park Salary: £40,000 per annum Schedule: Full-Time Opening: June 2025 From the team behind Crispin and Bistro Freddie comes Canal – a new waterside restaurant opening this summer at Taxi House Hotel, overlooking the Grand Union Canal. A space where thoughtful food meets natural wines, music, and community – complete with a sun-soaked terrace and a floating DJ barge setting the tone. We’re building a tight-knit, passionate kitchen team focused on seasonal cooking, quality produce, and genuine hospitality. This is a rare opportunity to shape a kitchen from the ground up and be part of something truly creative and community-driven. The Role As Sous Chef, you'll be a key part of our leadership team, working closely with the Head Chef to bring Canal’s food philosophy to life. You’ll take charge of day-to-day kitchen operations, mentor junior chefs, and help develop a menu rooted in seasonality, sustainability, and flavour. You will: Support the Head Chef in all aspects of kitchen leadership Lead service and ensure consistency, pace, and quality across every dish Help design and develop seasonal menus and daily specials Be a hands-on leader, training and mentoring chefs at all levels Maintain strong supplier relationships and ensure the best produce is always on the pass Oversee stock control, GP targets, and kitchen organisation Uphold the highest standards of cleanliness, food safety, and compliance Be a creative, dependable presence in the kitchen, contributing to the culture and vision of the site You bring: Solid experience as a Sous Chef or strong Junior Sous in a respected, quality-driven kitchen A passion for seasonal produce and well-executed, thoughtful food Calm, focused leadership with the ability to inspire and develop a team A collaborative mindset – you enjoy being part of a creative, supportive environment A strong grasp of kitchen operations, from prep systems to GP management A desire to grow with a forward-thinking restaurant group and help shape its next chapter What’s in it for you: £40,000 per year, paid monthly Full-time role with a fair and balanced rota A chance to be part of a high-profile new opening with creative freedom and support Work in a beautiful waterside setting with a unique daytime and evening dynamic Be part of a growing hospitality group with a proven track record and plans for future sites Team meals on every shift 50% off dining at all HAM Restaurant locations 20% off wine retail Real opportunities for progression, development, and involvement in menu creation Whether you’re a seasoned Sous looking for a new challenge or a talented Senior CDP or Junior Sous ready to step up, Canal offers a fresh canvas and a supportive, ambitious environment. Come and help us create something special on the banks of the Grand Union Canal.

Retail shop assiatant Stanley Ley Location: 23 Fleet Street, Ec4y 1aa Position: Made to Measure Shop Manager  Employment Type: Full-time About Us: Harris and Zei is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: Customer Experience:  - Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service.  - Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs.  - Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process.    Sales and Business Development:  - Drive sales through strong client relationships and ensuring an exceptional in-store experience.  - Achieve and exceed sales targets by identifying and capitalizing on new business opportunities.  - Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships.    Operations Management:  - Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency.  - Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments.  - Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories.  - Ensure that all customer orders are processed accurately and delivered within agreed timelines.    Team Leadership:  - Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals.  - Conduct regular training for staff to ensure product knowledge and customer service excellence.  - Set and monitor performance metrics for the team, providing feedback and support as needed. Visual Merchandising:  - Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards.  - Coordinate special promotions or events to drive foot traffic and increase sales.    Financial Management:  - Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget.  - Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services. Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service. -Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience. Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations. Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment. Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings. Problem-Solving:Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: - Competitive salary with performance-based bonuses. - Opportunity to work with a luxury brand and high-end clientele. - Ongoing training and professional development opportunities. - Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.

Job description Overview: You will be responsible for the exciting development and implementation of a new and ongoing strategy for Tennis in Merton parks for the community and beyond in partnership with London Borough of Merton. Working Hours: Full-time, day shifts with weekend availability in Wimbledon Park. Please note that this role is a self-employed role. Key Responsibilities: Oversee the daily operations of tennis venues, ensuring smooth management of court bookings, maintenance, and facility standards. Foster effective communication and collaboration with the coaching team, including The Head of Tennis, The Business Manager and the wider office team, to ensure seamless operations and high-quality coaching. Monitor and manage the availability, condition, storage, and proper use of all coaching equipment. Maximize retail opportunities, keeping the venue’s stock levels well-maintained and properly managed. Provide top-tier customer service by addressing inquiries and ensuring a positive experience for players, parents, and visitors. Contribute to the growth and development of tennis programs by supporting their promotion and increasing community engagement. Experience & Skills: Proven experience in managing venues or sports programs, particularly in tennis or similar industries. A strong background in customer service and client interaction. Previous experience working with CRM systems. Excellent organizational and communication skills, with a proactive approach to managing tasks. Ideally will have some experience in digital marketing/promotions. Ability to juggle multiple responsibilities while maintaining a focus on quality and efficiency. A genuine interest in tennis, or ideally, some experience in the sport. Benefits: Career development opportunities within a dynamic, growing tennis-focused organization. A supportive work environment that allows for both independence and collaboration with the team. Company benefits include free uniform, discounts on multiple brands. Job Types: Full-time, Part-time Pay: £13.85 per hour Expected hours: 20 – 30 per week

About Us We are a small, family-owned pharmacy nestled in one of London's most picturesque, charming, and affluent neighborhoods. Our pharmacy offers a comprehensive range of pharmacy services, healthcare products, vitamins, premium skincare, and beauty brands. We pride ourselves on providing personalized care and exceptional service to our community. Job Overview We are seeking a dedicated and experienced Store Supervisor to oversee the daily operations of our Chemist store. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. As a Store Supervisor, you will be responsible for leading staff, driving sales, and ensuring the store operates efficiently while maintaining high standards of presentation and customer satisfaction. Duties - Lead and direct a small team of employees, fostering a positive and productive work environment. - Oversee daily store operations, including inventory management, merchandising, and sales strategies. - Develop and implement effective sales management techniques to achieve weekly sales targets. - Communicate effectively with staff and customers, ensuring all inquiries and complaints are addressed promptly. - Conduct regular training sessions to enhance team skills in customer service and product knowledge. - Maintain administrative tasks such as scheduling meetings with reps, staff duty rota's, and reporting and updating off-site management team. - Look at sales reports, map trends and mange stock buying accordingly. - Monitor stock levels and place orders as necessary to ensure product availability. - Stay informed about product ranges, including medications, supplements, skincare, and beauty products. - Utilise time management skills to prioritise tasks effectively in a slow-paced retail environment. - Uphold company policies, sop's and procedures while promoting a culture of compliance among staff. Qualifications - Proven experience in retail store leadership and experience working within a pharmacy is essential. - Strong team supervising skills with the ability to motivate and inspire others. - Excellent communication skills, both verbal and written. - Proficient in administrative tasks with strong organisational and IT skills. - A track record of successfully driving sales and managing budgets effectively. - Ability to sell products confidently while providing outstanding customer service. - Familiarity with phone etiquette when handling customer inquiries or complaints. - Strong time management capabilities to ensure efficient operation of the store. If you are passionate about retail management and possess the necessary skills to lead a successful team, we encourage you to apply for this exciting opportunity as our Pharmacy Store Supervisor.

Counter Assistant - Builders Merchants We are seeking a motivated and friendly individual to join our team as a Counter Assistant at our builders merchants shop. The ideal candidate will have a strong knowledge of Microsoft Word and Excel, enabling them to handle various administrative tasks efficiently. Key Responsibilities: - Provide excellent customer service by interacting with customers daily, assisting them with their inquiries and purchases. - Process orders and manage transactions accurately. - Maintain a clean and organized counter area. - Collaborate with team members to ensure smooth operations. Requirements: - Proficiency in Microsoft Word and Excel. - Strong communication skills and a customer-oriented attitude. - Previous experience in a retail or customer service role is preferred but not essential. If you are passionate about providing great service and have the skills we are looking for, we would love to hear from you!

Job Title: Retail Shop Supervisor Salary: £38700 Job Type: Full-Time, Permanent Job Description: We are seeking a motivated and experienced Retail Shop Supervisor to oversee daily operations of our store. The ideal candidate will have strong leadership skills, excellent customer service abilities, and a passion for retail. Key Responsibilities: Supervise and support retail staff to ensure smooth store operations Manage stock levels, merchandise displays, and inventory control Monitor staff performance and provide training and feedback Ensure high levels of customer satisfaction through excellent service Handle customer queries, complaints, and returns professionally Maintain store cleanliness, safety, and compliance with company policies Requirements: Proven experience in retail or customer service (supervisory experience preferred) Benefits: Flexible Time Language Training Provided Friendly and supportive work environment

Job Summary We are looking for an enthusiastic and results-driven Showroom Sales Manager to join our team! This role is perfect for someone who enjoys direct customer interaction, thrives in a showroom environment, and has excellent phone communication skills. You will be the face of our brand—helping customers choose the perfect fireplace solution, both in person and over the phone. Salary: £25,000 – £34,000 per year (depending on experience) Responsibilities - Welcome and assist customers in the showroom, offering expert product advice and tailored solutions - Handle incoming phone calls, provide detailed product information, and guide customers through the buying process. - Drive showroom sales by understanding customer needs and promoting appropriate products. - Maintain a clean, organized, and visually attractive showroom that reflects our high standards. - Collaborate with the sales team to develop and implement strategies that increase foot traffic and sales performance. - Manage daily showroom operations including scheduling, performance monitoring, and administrative duties. - Ensure every customer receives outstanding service—whether face-to-face or on the phone. Experience & Skills - Previous experience in retail or showroom sales, ideally in interior design, furniture, or home improvement. - Strong communication skills, especially over the phone—friendly, professional, and persuasive. - Ability to build rapport with clients and create a welcoming customer experience.

The candidate in this position will be a fully trained dynamic person, possessing experience in customer-facing top-quality retail food trading. The role will be hands-on working with a small team responsible for the business’ performance, quality standards, and health and safety, as well as staff and customer satisfaction overseeing the efficient and profitable operation of all business activities. In addition to reporting all financial and operations information to company management, this candidate is also responsible for hiring, training, and dismissing any employees at the branch. All aspects of running shop from goods inwards, stock control, waste minimisation, preparation, display and sale of goods, maintain high standards in health, food safety, and hygiene procedures. Maintain financial responsibility for all expenses, wages, and asset management Identify operational deficiencies and implement plans for improvement Create and prepare rotas in line with labour percentages and motivate the team to promote and upsell offers while maintaining positive relationships and addressing individual needs.