Retail operations manager jobs in United Kingdom

Customer service: Provide personalized service, answer customer questions, and resolve issues Product knowledge: Educate customers about products, recommend items, and help customers choose what to buy Retail operations: Manage inventory, stock shelves, and arrange displays Cash handling: Operate the cash register, process transactions, and handle returns Sales targets: Meet or exceed sales targets by promoting products and engaging with customers Visual merchandising: Create displays to promote products and adhere to store guidelines Loss prevention: Monitor the sales floor to deter theft and protect store assets Teamwork: Collaborate with team members to organize promotions and events

We are seeking a friendly, reliable, and customer-focused Sales Assistant to join our convenience store team. As a Sales Assistant, you will play a vital role in providing excellent customer service, maintaining store standards, and supporting daily operations. Key Responsibilities: Customer Service: Greet customers warmly, assist with inquiries, and ensure a positive shopping experience. Sales Support: Operate the cash register, process transactions accurately, and handle refunds or exchanges as needed. Merchandising: Stock shelves, maintain inventory levels, and ensure product displays are tidy and attractive. Store Maintenance: Keep the store clean, organized, and compliant with health and safety standards. Promotions: Inform customers about special offers, discounts, and new products. Teamwork: Collaborate with colleagues to ensure smooth store operations and meet sales targets. Problem Solving: Address customer complaints or escalate issues to management when necessary. Requirements: Previous retail or customer service experience is a plus but not required. Strong interpersonal and communication skills. Ability to work in a fast-paced environment. Basic math skills for handling cash and transactions. Flexibility to work various shifts, including evenings, weekends, and holidays. A positive attitude and willingness to learn. Benefits: Competitive hourly rate. Opportunities for career growth and training. Friendly and supportive work environment. If you enjoy helping people and thrive in a dynamic retail setting, we would love to have you on our team! Apply now to become a Sales Assistant at our convenience store.

Key Responsibilities: Team Supervision & Training: Recruit, train, and manage customer service staff in both the post office and retail sections. Foster a customer-first environment to maintain high standards of service. Customer Service Excellence: Ensure all customers experience friendly, accurate, and efficient service from greeting to checkout. Address escalated inquiries and customer concerns with professionalism and empathy. Operational Management: Post Office: Oversee mail and package processing, ensuring accuracy and compliance with postal guidelines. Training will be provided on all post office procedures. Retail Supermarket: Supervise cashier operations, merchandising, and inventory levels, ensuring the store is organized, stocked, and visually appealing. Sales & Customer Retention: Develop strategies to enhance customer satisfaction, loyalty, and retention. Identify opportunities for upselling and promoting additional products and services. Process Optimization: Identify and implement improvements in customer service processes across both post office and retail functions, focusing on efficiency and reducing wait times. Safety & Compliance: Ensure adherence to company policies and regulatory requirements, including cash handling, security protocols, and health and safety standards. Reporting & Analytics: Monitor and report on customer service performance, analyzing data to identify trends and inform decision-making. Qualifications: Experience: 2-4+ years in a management or supervisory role in customer service, ideally within a retail or related field. (No prior post office experience is required; full training will be provided.) Education: High school diploma or equivalent (Bachelor’s degree in Business or related field is a plus). Skills: Strong leadership and team management skills Excellent communication and interpersonal abilities Organized, detail-oriented, and efficient Proficiency with point-of-sale (POS) systems and customer service technology Conflict resolution and problem-solving capabilities Personal Attributes: Customer-focused and passionate about delivering high-quality service Calm and professional under pressure, able to manage a busy environment Adaptable and quick to learn new processes and procedures Benefits: Competitive salary Employee discounts in-store Health and wellness benefits Paid time off and holidays Opportunities for training and career development About VY Trader LTD: At VY Trader LTD, we are dedicated to enhancing your everyday life with a diverse range of quality products. Operating across multiple sectors, we’ve built a reputation for delivering value, convenience, and customer satisfaction. Whether you’re shopping for household essentials, premium stationery, or stylish homewares, we strive to offer you the very best in every category. Equal Opportunity Employer VY Trader LTD is an equal opportunity employer, committed to fostering an inclusive and welcoming workplace for all team members. Application Instructions: To apply, please submit your resume and a cover letter detailing your relevant management experience and interest in the role. This description reflects the essence of VY Trader LTD, aligning with your brand’s commitment to quality and customer satisfaction across sectors. Job Type: Full-time Pay: £33,000.00-£39,000.00 per year Benefits: Company pension Employee discount Store discount UK visa sponsorship Schedule: 10 hour shift 12 hour shift Every weekend Flexitime Weekend availability Work Location: In person Expected start date: 02/01/2025

Customer Assistants (No experience Required) Looking for a role that will support you and develop your skills within customer facing environments? Fed up and want to start earning and gaining valuable experience? Sales / customer service - Based in the centre of Slough our clients well established company is currently recruiting for vibrant and enthusiastic sales associates due to their recent expansion and high client demand. The key attributes they are looking for are; Positive and pro active Professional manner and appearance High customer service standards Willingness to travel both nationally and internationally What's involved; Generating new customer base for their clients Working within an enthusiastic sales team at various face to face campaigns within the London area Customer Service Sales Acquisition What we offer; Access to coaching in Customer Service / Sales / Marketing and Progressive opportunities Fantastic working environment and social calendar Successful and established Sales and Customer service team to support you Completely uncapped earnings + enticing incentives (income is performance based only) Travel opportunities They are currently holding informal chats for their new sales and customer service vacancies, so send your CV to the recruitment team today and they will contact you with their next availability if successful. Openings involve dealing with customers face to face within event environments in and around the London area. No experience is necessary in this full time equivalent self employed commission only role as access to full client and product training will be given to help expand your knowledge for event campaigns. Experience is not necessary due to their development programme however experience in the following areas may put you at a head start in this role - Retail, warehouse, Administration, Warehouse Operative, Administrator, Receptionist, Customer Service, sales, retail manager, Marketing, Sales Assistant, Cleaner, Sales Assistant, Retail Sales Assistant, Customer Service Advisor, Direct sales, sales, promotions, events co-ordinator or any kind of hotel, front of house or bar experience. Why? If you have a background in any of the mentioned areas then you will already have developed a great work ethic and some great sales / customer service skills. If you feel you meet these requirements APPLY NOW!! ?This role is not suitable for candidates still in education (school/College/University), due to availability, our client is seeking candidates that can work 5 full days per week.

The prospective applicant needs to demonstrate the following: · Mainly responsible to run business smoothly on day to day basis. · To establishes and monitors work schedules to meet sales and productivity targets · To liaises with managers and other departments to resolve operational problems; · To determines or recommends staffing and other needs to meet sales and productivity targets; · To reports as required to managerial staff on departmental activities. · Planning work schedules, assigning task and delegates responsibilities. · Directly supervises and coordinates the activities of sales and related workers; Skills, experience, and qualification required for the role. · Proven experience as a Supervisor or similar role. · Excellent organizational and multitasking abilities. · Strong communication and interpersonal skills. · Proficient in Microsoft Office Suite and basic financial management. · Ability to handle confidential information with discretion. · Problem-solving mindset and attention to detail. Working Hours: 37.5 hours per week

We're hiring a Housekeeping Supervisor to join our amazing team here at Omni Facilities Management Established in 1980, Omni Facilities Management is a leading provider of outsourced services to over 150 hotels across the UK, Netherlands, and South Africa. Employing over 4,000 people, Omni provides Housekeeping, Recruitment, Property and Software Services to major hotel groups including InterContinental Hotels Group (IHG), Hilton, Marriott, Redefine BDL Hotels, Raffles, Shangri-La, Ritz-Carlton and Resorts World. We are currently looking for enthusiastic and self-motivated candidates for the position of Housekeeping Supervisor / Floor Supervisor who will not only be required to carry our supervisor duties within the housekeeping department but will also, be required to support with the following when required: Cleaning guests’ room when required Self-Check cleaned rooms Support Head Housekeepers when they are on leave or days off. Benefits from working with the company: Two weekly payments Up to 28 days paid holiday per year Permanent contract of employment Career progression on to our Management Programs & Flexible Learning Courses Company Benefits including retail discounts on food, shopping, clothes, holidays. eating out and up to 55% on cinema tickets Opportunity to work with great teams for an industry leader! Refer a friend scheme and earn £150 for each person you refer Shift Pattern: Up to 37.5 hours a week, Monday to Sunday (24/7 Operation) Desired profile: Experience as a Housekeeping Supervisor / Floor Supervisor Willingness to work Ability to work under pressure with strong organizational skills Confident, professional, and welcoming personality Duties: Participate in and carry out various housekeeping duties including room cleaning/public area cleaning/linen management/supervisor

The Pachamama family is proudly delivering an exceptional guest experience at the venues in central London. Each restaurant concept is built to be a space where guests can enjoy offerings from diverse locales, in an environment that takes them away on a culinary journey. As an experienced Head of Maintenance , we trust in your ability to step into our vibrant restaurant environment as we are seeking a highly experienced and motivated Head of Maintenance to oversee and enhance the maintenance operations of our facilities and equipment, ensuring optimal performance, safety, and efficiency.We hope that you will contribute to our mission of introducing inspiring hospitality concepts to the London restaurant scene and across the globe. Our philosophy is to do it our way and make the impossible possible. Key Responsibilities: - Develop and implement maintenance policies, procedures, and standards. - Create and manage the maintenance department budget, including forecasting expenses and tracking expenditures. - Oversee the maintenance and repair of all machinery, equipment, and facilities. - Ensure that all maintenance work is carried out in a timely and efficient manner. - Develop and maintain a preventive maintenance program to minimise downtime. - Address any potential safety hazards or regulatory compliance issues immediately. - Develop long-term maintenance strategies to support the company's operational goals. - Manage relationships with external vendors and contractors, including negotiating contracts and ensuring work meets quality standards. - Oversee the procurement of maintenance supplies, equipment, and services. - Ensure documentation is up-to-date and accessible for audits and inspections. - Prepare and present regular reports on maintenance performance, including key metrics such as downtime, cost, and efficiency. - Stay updated on industry trends, technologies, and best practices to ensure the maintenance department remains efficient and effective. For the Head of Maintenancerole, we offer the following benefits and opportunities: - Attractive annual salary based on your skills and experience. - Referral scheme with a £300 bonus for a successful candidate. - Complimentary breakfast, lunch, and dinner for all employees. - Generous staff discount at all group's restaurants. - Hospitality Rewards scheme for discounts on retails, gyms, eating out, cinema etc. - 28 days of holiday, ensuring a balanced professional and personal life. Other benefits include: - A friendly and positive work environment fostering respect and teamwork. - Psychological, financial and legal support available through our Employee Assistance Programme (EAP). - Salary paid monthly -- on the last Friday of each month. - Emergency advance payments available in exceptional circumstances. If this sounds of interest to you,** please apply**. Join the family and grow with us at Pachamama Group! This is your chance to be a part of something extremely exciting as we are planning great openings in the near future.

Critically acclaimed and award-winning José Pizarro restaurant group is currently in search of a highly focused, experienced, and enthusiastic Senior Waiter to join and support our management team at our flagship restaurant, Pizarro, located in the vibrant heart of Bermondsey Street. As the second restaurant in José Pizarro's impressive repertoire, Pizarro offers an exciting opportunity to be part of a successful team and contribute to driving the business forward. If you possess the right personality, drive, commitment, and knowledge, we would be delighted to hear from you. Applicant requirements: Applicant must be eligible to work full time in the UK and: One year of experience in a similar role and operation. Have an enthusiastic, professional, and exemplary attitude and conduct. Possess good communication skills Attention to detail. This is a truly exciting opportunity to join a successful team. What we Offer? Free staff food through your working shift and up to 50% staff discount off food and drink, across all our restaurants and hotel. Internal development programs and further external training helping you achieve your full potential. Financial wellbeing support with the option to receive 50% of your earnings as you earn them. This means you won’t need to wait until payday for your money. Ability to save wages via our Wagestream service. Competitive rate of pay. Flexible schedule to assist a healthy work/life balance Birthday and Anniversary recognition. 28 days of holiday per annum (prorate) plus enhance holiday scheme for long service. Referral scheme with rewards. Retail discounts. Cycle to work scheme. Company pension scheme.

Key Responsibilities: • Operational Management: Plan, organize, direct, and coordinate store operations to maximize business performance and achieve financial objectives. • Staff Leadership: Recruit, assign tasks, monitor, and evaluate staff performance, fostering a positive and productive work environment. • Customer Engagement: Collaborate with staff to inform customers about our offerings, special promotions, and services, ensuring a high level of customer satisfaction. • Inventory Control: Maintain adequate stock levels, oversee efficient stock-keeping practices, and ensure product quality standards are met. • Customer Service: Address and resolve customer complaints and inquiries regarding sales and services promptly and professionally. • Financial Oversight: Manage financial records, authorize payments for supplies, set pricing, determine discount rates, and establish credit terms. • Marketing and Merchandising: Utilize advertising and display facilities effectively to enhance product visibility and drive sales. • Compliance and Safety: Ensure adherence to safety regulations and maintain security arrangements for the premises. Qualifications and Experience: • Industry Experience: Previous experience in grocery or departmental store sectors is essential; experience in off-license retail is highly desirable. • Technical Proficiency: Familiarity with point-of-sale (POS) systems, inventory management software, and other retail operation tools. • Communication Skills: Excellent verbal and written communication abilities to interact with customers and staff effectively. • Financial Acumen: Proficiency in handling cash registers, processing payments accurately, and managing financial transactions securely. • Leadership Abilities: Demonstrated capability to lead a team, manage performance, and foster a collaborative work environment.

Hanh Hoang T/a Nail Plaza is excited to announce an opening for a full-time Salon Manager, offering an engaging opportunity for those with a flair for leadership and a passion for the beauty industry. With our commitment to exceptional service and artistry, we are seeking an individual who is ready to take the helm of one of our prestigious salons, ensuring its smooth operation and contributing to our tradition of excellence. Position: Salon Manager (Full-time, 40 hours per week) (SOC 1253) Location: In-person, at one of our salon locations Key Responsibilities: Overseeing the day-to-day operations of the salon, ensuring high standards of service and client satisfaction. Leading and managing a dedicated team, fostering an environment of growth, motivation, and productivity. Implementing efficient organizational and time management practices to optimize salon operations. Engaging in financial management, including budgeting, staffing costs, and financial reporting. Facilitating ongoing staff development and training to enhance skills and service offerings. Qualifications and Experience: Proven experience managing a Salon or Retail Store, with a strong preference for candidates with standalone premises management experience. Demonstrated leadership ability, with a track record of managing and developing a cohesive team. Exceptional organizational skills and adeptness at time management. Proficient in financial management, including budget oversight and financial planning. Experience in staff training and development, aiming for continual improvement and excellence. Previous background in beauty treatments, with nail salon experience highly regarded. Outstanding customer service skills and the ability to cultivate and maintain a loyal client base. Excellent communication skills in English; fluency in Vietnamese is a significant advantage. We Offer: A competitive salary and a comprehensive benefits package. Staff discounts on services and products. A dynamic and supportive work environment with opportunities for career advancement. Ideal Candidate Profile: An ambitious and creative leader with a proven managerial background. A commitment to excellence and integrity, serving as a role model for the salon team. Friendly, outgoing, and capable of building strong customer relationships. Target-driven, with a commercial mindset focused on maximizing salon profitability. Hanh Hoang T/a Nail Plaza is looking for someone who embodies our values of creativity, leadership, and dedication to the beauty industry. If you are eager to lead a team to success and make a significant impact in a growing business, we invite you to apply for this exceptional career opportunity.

Experienced full time waiter/ess- in fish! restaurant Borough market. We are a well-organized restaurant known for our strong work ethic and commitment to delivering exceptional dining experiences. Operating throughout the year, we pride ourselves on being a busy establishment that thrives on excellence. If you are seeking a stable position with a company that values teamwork and professionalism, we invite you to join our dynamic team. Please note that we only recruit full time and flexible candidates. What we can offer to you : Earnings between £15-19 per hour as a package, see how it works: - £13 (inc service charge) - Tronc bonus ( point system) - Credit card and cash tips Requirements: - Minimum of 2-3 years of experience as a waiter in a busy, high-end service in London restaurants - Availability to work full time as per weekly rota.Please note we are not able to offer fixed days or shifts off. - Strong organizational skills to manage a large section - Confident in sales and upselling techniques - Excellent teamwork and communication skills - Fast and energetic work ethic Benefits: - Monthly payment with early access via Wagestream App - 28 days holiday/year (including bank holidays), increasing with length of service - 50% Staff discount when dining at the restaurant, plus 20% family discount - SAGE retail & wellbeing discount - Free staff meal and drinks on duty - Pension scheme - Recommend a friend scheme with £500 bonus - Be a part of the vibrant Borough Market’s spirit - Join a friendly and professional team Eligible to work in the UK and obtain a Share Code prior to application. The company does not Sponsor working visa.

About the job Company Description Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveller. Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colours and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger. Job Description We’re on the lookout for a Duty Manager to join our crew at Hyde London City. You will oversee the day-to-day running of all things Front Office, being the go-to person for the team in absence of senior management. Offering a naturally friendly, helpful and responsive level of service for our guests. What you’ll do… Lead and inspire the reception team to create a memorable, effortless Hyde experience for our guests, making sure they feel special and eager to come back for more. Manage and resolve any guest complaints, concerns, or emergencies that may arise during the shift. Hit the right notes for our business's success by ensuring we're rocking the perfect rates, keeping overbooking in tune, and working with the team to fill our stage with a buzzing crowd. Keep detailed records of who's staying with us, any incidents, and other important info. Know your stuff when it comes to health and safety rules. Be part of the hotel crisis and fire teams and know all the drill. Stay in the loop with other departments and staff to keep things running smoothly and guests happy. Qualifications What we’re looking for… Most important is that you know how to provide a great and memorable guest experience – whether it’s for someone staying with us or just stepping in for a drink or a bite to eat. You have experience in a similar role, or as a Supervisor looking for further development with a demonstrable track record of excelling in Front Office operations and procedures. If you’re familiar with Opera or a similar front desk operating system and understand GDS that would be a big advantage. You will be required to work flexible shift patterns which will include weekdays and weekends to support the team, as and when required, on a 4 on 4 off shift pattern. Your humble and open to ideas. We leave our egos at the door and help get it done. You’re up for doing things differently and trying (almost) everything once. You want to be part of something bigger and have fun along the way. Additional Information What’s in it for you… Opportunity to take party in an amazing opening team, Hyde is doing it differently. 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Enjoy an experience stay at Hyde and a meal for two after your discovery period. Goes without saying, but we’ll feed you during your shift. Extra time off to volunteer with one of our partner charities Cycle to work scheme The chance to make your mark in a fast-growing Brand Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work Excellent discounts across the entire Ennismore family of brands. Hyde is an equal opportunity employer. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential. Department: Room Division Management The company Bohemian & Chic When Hyde Lounge opened in 2005, it transformed the Sunset Strip in Los Angeles, along with the concept of nightlife itself. Since then, the brand has expanded to include Hyde Hotels and Residences, Beach Clubs, and Mixology Lounges, inviting its followers to be the first to know, and introducing them to the latest and greatest in nightlife adventures. Every guest at Hyde Hotels is treated like a Hyde Lounge regular. Hyde fosters a sense of mystery – the exciting feeling that anything can happen.

Warehouse Supervisor Location: Brighton - St Josephs Business Park Hours: 37.5 hours per week (full time) Pay: £13.20 per hour Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. . We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. Deliveroo Hop Deliveroo Hop launched in September 2021 and is Deliveroo's speedy grocery delivery service. Our mission is to deliver groceries to customers around the world in as little as 10 minutes - from the weekly shop, to a last minute dinner party or a late night snack. Working with trusted grocers, Deliveroo Hop promises to bring customers the very best products at lightning speed. The team behind Deliveroo Hop are building a network of stores across London, the UK and International markets. Each delivery store is staffed with a team who have been specially trained to manage the operations, pick and pack orders in record time, with Deliveroo's 100,000 strong rider network completing all deliveries. What you'll be doing Oversee that all orders are picked to meet time targets Communicate with our riders to ensure our customers receive our deliveries promptly Run the dispatch area and and support with packing delivery orders to send to our customers Ensure all deliveries are scanned and appropriate claims are logged Unload deliveries according to procedure, taking time to ensure accuracy of product locations and date rotation Ensure stock counts are accurate and all areas counted Partner with our Warehouse Assistant Manager and Warehouse Manager to ensure the site runs smoothly Manage the warehouse remains clean and tidy at all time and that any hazards have been dealt with urgently Complete H&S checks and ensure that the warehouse and employees are diligently following company procedures throughout their shift Requirements Previous experience in a similar environment is valued but not required (FMCG/Retail/Warehouse/Last mile delivery is a big plus) Hands-on mentality and detailed oriented Experience hitting goal targets (e.g. pick times) A track record of attendance and punctuality Demonstrated leadership and experience training other team members Contribute to a positive working environment Right to work in the UK What you'll receive £13.20 hourly salary Guaranteed 37.5 hours minimum per week Weekly payroll Permanent position Lots of growth opportunities and on site training. This position can transition into a Warehouse Assistant Manager and Warehouse Manager! Deliveroo Plus subscription which gives you access to exclusive offers and free delivery on selected orders. Wide range of additional benefits including discounted gym subscription, wellbeing and pension contributions Workplace & Diversity At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer multiple great benefits in areas including health, family, finance, community, convenience, growth and relocation. We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an exciting space.

About the job Company Description We are looking for an experienced General Manager to join our team at The Hoxton in Southwark. In your role you will be responsible for leading and supporting the team on the day-to-day management of a successful operation. And as the GM you will represent The Hoxton brand by delivering the unique ‘Hox Experience’ to our guests and team overseeing the Restaurant & Bars and Rooms side of things. The Hoxton, Southwark, the third Hoxton in our hometown of London. This London borough is known for its colourful history. Right here is where famous London pub The Prince Albert once stood. Patrons would bet on sport from their barstool, handing fistfuls of cash to the pub’s very own licensed bookie! We have 192 bedrooms, 2 restaurants- Albie our all-day neighbourhood dining spot, drawing inspiration from the French and Italian Riviera & our signature restaurant Seabird our rooftop restaurant on the 14th floor, our meeting space The Apartment and last but not least, Working From_, our coworking space. What's in it for you... Become part of a team that’s very passionate about creating great hospitality experiences. A competitive package inclusive of discretionary incentive and plenty of opportunity for development. 25 days holiday (plus bank holidays), pension, family cover private medical and life insurance. Food on us during your shift. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work. Time off to volunteer with one of our partner charities. The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Excellent discounts across The Hoxton and the global Ennismore family. What you’ll do… Lead your hotel management team in the successful operation of The Hoxton, Southwark and Working From_. Impact all areas of the business, from the big picture to the small details. Take full responsibility for the commercial performance of the hotel. Make sure our brand standards are properly brought to life in how we ground the brand in the local market & neighbourhood. Lead by example in creating a brilliant experience for our guests that exceeds their expectations and builds a great reputation for The Hoxton, Southwark & Working From_. Make our own people a real focus, creating an environment where they feel supported, have opportunities to grow, and enjoy what they do! Play a key role in managing the relationship with the central teams and owners. And everything else in-between… What we’re looking for… An experienced, commercially savvy operator; having previously worked in a lifestyle or high-end contemporary hotel would be an advantage You’re as comfortable with the strategic as with the day-to-day detail and can easily connect the two. A natural at leading and managing others, you lead by example and create an environment where your team can be their best self. Individuals. You’re looking for a place where you can be you; no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. If we got stuck in a lift together, we’d have a good time and share a few laughs. You want to be part of a team that works hard, supports each other and has fun along the way. Department: Management The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.

Counter Assistant - Builders Merchants We are seeking a motivated and friendly individual to join our team as a Counter Assistant at our builders merchants shop. The ideal candidate will have a strong knowledge of Microsoft Word and Excel, enabling them to handle various administrative tasks efficiently. Key Responsibilities: - Provide excellent customer service by interacting with customers daily, assisting them with their inquiries and purchases. - Process orders and manage transactions accurately. - Maintain a clean and organized counter area. - Collaborate with team members to ensure smooth operations. Requirements: - Proficiency in Microsoft Word and Excel. - Strong communication skills and a customer-oriented attitude. - Previous experience in a retail or customer service role is preferred but not essential. If you are passionate about providing great service and have the skills we are looking for, we would love to hear from you!

About the job Company Description We are currently looking for an Area Director of Sales, to lead The Hoxton London sales team. The Hoxton’s London portfolio currently consists of The Hoxton Shoreditch, The Hoxton Holborn, The Hoxton Southwark and The Hoxton, Shepherds Bush. Reporting to our Area General Manager, and VP of Sales, you’ll be responsible for leading the on-property sales team (both proactive & reactive), ensuring strategies are in place to drive revenue across all market segments, to deliver strong top line revenue results. What’s in it for you… Competitive salary. 25 days holidays (plus bank holidays), eligibility to part take in the company discretionary bonus scheme, pension, private medical and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. It’s ok not to be ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders. Treat yourself once in a while with lots of retail & hospitality perks through our partners. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Lots of opportunity to progress and switch it up as part of a global family of brands. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work. Extra time off to volunteer with one of our partner charities. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. What you’ll do… Together with each General Manager and the Revenue team, develop and implement strategic plans to source, drive and grow revenue across all segments, constantly monitoring results and adjusting strategies and activities to make sure objectives and targets are met. Manage and lead the sales team from recruitment and induction through to team development, encouraging a highly proactive and high performing environment that ultimately allows the team to deliver on objectives. Ensure close working relationships with Ennismore Regional and Brand leads for Sales, Revenue and Brand as well as fostering strong working relationships with the wider Accor Global Sales Team. Provide local market knowledge that helps us stay ahead of the competition. Represent Sales function and present reports in monthly owners’ reviews. Lead strategy and work with the groups, meetings and events team to generate M&E revenue. Collaborate with key teams (e.g., Hotel Operations, Brand, Revenue, Digital, Graphics & PR) ensuring key information and insights are shared and strong relationships are built to ensure everyone is effectively working together to drive top line revenue and deliver exceptional guest experiences. Manage a portfolio of accounts, taking the lead on rate negotiations and account management activities whilst ensuring we maximise our market share. What we’re looking for… You’re looking for a place where you can be you: no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. 8+ years’ experience in a senior sales role within the London market. Passionate about hotel sales and goal driven. You’re able to introduce structured ways of working into a fast-paced environment that relies, in many ways, on being flexible and moving at speed. You combine analytical and methodical thinking with high attention to detail and a solution-focused approach You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together This is a very special opportunity to join an exciting company, which is growing rapidly, and teams who work hard but above all have fun doing it. Department: Sales The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.

We are seeking a dedicated and experienced Retail Supervisor to oversee our products department. The successful candidate will play a vital role in leading and supporting our sales team, ensuring that we meet productivity targets and provide exceptional customer service. This role involves coordinating with various teams to maintain optimal stock levels, identify new market opportunities, and build relationships with key clients. The role includes: - Directly supervises and coordinates the activities of sales and related workers - Establishes and monitors work schedules to meet sales and productivity targets - Liaises with managers and other departments to resolve operational problems - Address staff concerns and mediate issues between team members and customers. - Resolve any customer complaints or issues regarding product quality, delivery timelines, or pricing. - Oversee the stock levels of products, ensuring accurate records of all inventories. - Coordinate with teams to avoid overstocking or stockouts. - Identify potential new markets for grains products and develop relationships with key clients in those markets. - Participate in industry events, trade shows, and networking opportunities to expand business connections

Job Title: Financial Manager Salary: Competitive Company: Lucky Dan Limited (trading as Jovanna London) About Us: Lucky Dan Limited is the wholesale division of the fashion brand Jovanna London, responsible for distributing our products to retail partners worldwide. As a growing subsidiary of J Yan Ltd, we work with factories and suppliers in China, requiring seamless communication and efficient financial management to ensure accurate transactions and budget control. Job Overview: We are seeking a skilled and detail-oriented Financial Manager to oversee the financial operations of Lucky Dan Limited. This role will focus on financial planning, budgeting, cash flow management, and regulatory compliance, as well as managing accounts payable and receivable. Given our work with suppliers in China, fluency in Mandarin is essential, as invoices and communications are often in Mandarin without English translations. Key Responsibilities: Oversee day-to-day financial operations, including budgeting, forecasting, and cash flow management. Manage accounts payable and receivable, ensuring timely payments and accurate record-keeping. Review, translate, and process invoices from Chinese factories; handle communications and discrepancies. Collaborate with internal and external stakeholders to create financial reports, analyze data, and support business planning. Ensure compliance with financial regulations and company policies. Work closely with the Director and provide strategic financial insights to support decision-making. Qualifications: Bachelor’s degree in Finance, Accounting, or a related field (Master’s or relevant certification preferred). Proven experience as a Financial Manager or in a similar role, preferably in wholesale or fashion sectors. Proficiency in Mandarin and English, with strong translation skills for business and financial documents. Strong analytical skills and attention to detail. Familiarity with financial software and advanced proficiency in Microsoft Excel. Excellent communication and problem-solving skills. Why Join Us: This is an exciting opportunity to work in a dynamic and growing wholesale fashion company with a global reach. Join us at Lucky Dan Limited and contribute to the success of Jovanna London while playing a crucial role in our financial operations.

Job Title: E-commerce Assistant Location: South West London Job Type: Full-time / Part-time --- About Us: MI.BA. ITALIAN FOOD SERVICE is an Import & Distributor of Italian Food., we are dedicated to providing top-quality products to our customers. We are about to launch our brand-new E-commerce online. We strive to create an exceptional online shopping experience and are now looking for an organized, detail-oriented E-commerce Assistant to help us grow and optimize our online presence. --- Job Summary: As an E-commerce Assistant, you will play a key role in supporting our e-commerce operations. This includes managing product listings, assisting with inventory control, coordinating marketing campaigns, handling customer inquiries, and providing general administrative support. The ideal candidate will have a strong interest in e-commerce, be highly organized, and have a good understanding of online retail trends. Key Responsibilities: Product Listing Management: Create, update, and optimize product listings on our website and third-party marketplaces (e.g., Amazon, eBay). Ensure accurate product information, descriptions, and images. Inventory and Order Management: Monitor inventory levels, assist in stock replenishment, and manage the order fulfillment process. Coordinate with logistics and warehouse teams as needed. Customer Support: Respond promptly to customer inquiries through email, chat, and phone. Address issues such as order status, product information, and returns. Data Analysis: Track and report on sales, website performance, and customer behavior using analytics tools. Provide insights to improve website performance and sales conversion rates. Marketing Support: Assist with e-commerce marketing campaigns, such as email newsletters, social media, and promotions. Collaborate with the marketing team to optimize content and engagement. Competitor Research: Conduct research on competitor products, pricing, and market trends to keep our product offerings competitive. General Administrative Tasks: Handle day-to-day tasks, coordinate with other departments, and support the e-commerce manager with various projects as needed. --- Requirements: Education: High school diploma or equivalent (required); associate’s or bachelor’s degree in business, marketing, or a related field (preferred). Experience: 1-2 years of experience in e-commerce, online retail, customer service, or digital marketing. Technical Skills: Proficiency in Microsoft Office Suite (Excel, Word) and basic familiarity with e-commerce platforms (e.g., Shopify, WooCommerce, Amazon Seller Central). Analytical Skills: Comfortable analyzing data and reporting on e-commerce metrics. Attention to Detail: Strong organizational skills with a high level of attention to detail. Communication Skills: Excellent verbal and written communication skills; ability to interact professionally with customers and team members. Problem-Solving: Ability to troubleshoot and resolve issues in a fast-paced environment. Team Player: Strong collaboration skills and the ability to work effectively with cross-functional teams. --- Why Join Us? Growth Opportunities: Opportunity to advance your career in e-commerce within a growing company. Dynamic Work Environment: Work with a passionate and collaborative team. Employee Discounts: Enjoy discounts on our product offerings. Flexible Work Arrangements: Remote and hybrid options available. --- MI.BA. ITALIAN FOOD SERVICE is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are looking for a Logistics Manager to join our retail grocery team. In this role, you will oversee inventory levels, ensuring that our stores are fully stocked with the right products at all times. You will coordinate deliveries and manage the scheduling to ensure timely arrivals, while also supervising warehouse operations and leading a team of drivers and warehouse staff. A key part of your role will be to maintain food safety standards, optimize supply chain processes, and work closely with suppliers to reduce costs and improve efficiency. You will track performance metrics, resolve any logistics issues quickly, and ensure a smooth flow of goods from suppliers to our stores, keeping our customers happy with fresh, quality products. If you have strong organizational skills and a passion for logistics, we’d love to hear from you!

La Rose Nails LTD is actively searching for a dynamic Salon Manager to join our dedicated team. This full-time, in-person role offers a salary ranging from £38,700 to £40,000 per annum, based on 37.5 hours per week. Our ideal candidate will boast a robust background in beauty treatments and possess previous experience in managing teams within a salon or retail setting. While experience overseeing a standalone establishment is preferred, candidates with retail management expertise are also encouraged to apply. Key Responsibilities: Salon Operations: - Oversee the daily operations, ensuring the salon is clean, organised, and functioning smoothly. - Manage appointment scheduling, staff shifts, and time-off requests. - Ensure compliance with health and safety regulations, including proper sanitation of tools and equipment. - Oversee inventory management, ordering supplies and products as needed to avoid shortages. - Ensure the salon is well-stocked with retail products and promote upselling to clients. Team Leadership & Management: - Lead recruitment, onboarding, and training of new employees. - Ensure team members are up-to-date on the latest beauty trends, techniques, and products. - Conduct regular staff meetings to discuss performance, address concerns, and implement strategies to meet salon goals. Client Experience & Customer Service: - Maintain a high standard of customer service, ensuring every client has a positive and memorable experience. - Handle client concerns or complaints efficiently and professionally. - Develop and maintain strong relationships with regular clients to foster loyalty. - Monitor customer satisfaction and implement improvements based on feedback. Sales & Financial Management: - Monitor and analyse salon performance, including revenue, expenses, and profitability. - Implement strategies to boost service bookings. - Manage payroll, staff commissions, and incentives. Marketing & Promotions: - Plan and execute marketing campaigns to attract new clients and retain existing ones. - Develop promotional offers, packages, and loyalty programs to increase salon revenue. - Manage the salon's online presence (social media, website) and reputation by responding to reviews and engaging with followers. - Collaborate with local businesses for cross-promotions or events. - Stay updated with the industry trends. Qualifications: o Proven experience as a salon manager or in a leadership role within the beauty industry. o Strong knowledge of salon services, products, and industry trends. o Hands-on experience in managing a team and resolving conflicts. o Excellent leadership, communication, and interpersonal skills. o Strong business acumen and a customer-first mentality. o Ability to multitask, prioritise tasks, and work under pressure. o Knowledge of booking systems and salon management software is a plus. o Sales-driven and goal-oriented mindset. o At least B1 English; fluency in Vietnamese is a significant plus. Education: o A diploma or certification in cosmetology or a related field is preferred. o Management or business administration qualifications are advantageous. Benefits: - Competitive salary and performance-based bonuses. - Employee discounts on salon services and products. - Opportunity for career growth and professional development. - 28 holiday days. - A dynamic and supportive work environment. Please submit your resume and a brief cover letter detailing your experience and why you would be a great fit for this role. We look forward to welcoming a new leader to our team!

Photo lab technician/Photo Specialist Description We are looking for a Photo Lab Assistant/Photo Specialist Do you have an eye for detail and a love for fast-paced environments? Are you seeking a workplace that is enjoyable and inclusive? Then this might be the perfect opportunity for you.We are passionate about film photography and bringing the film photography community together. The Company 21STUDIO PHOTOLAB is a Fujifilm premium retailer specialising in photographic film,Photo printing ,photo gift ,We have pulled together a wide range of films, developing chemicals, cameras and more - alongside an in-house processing lab - with the goal of making film photography fun and accessible for everyone. The Role The key responsibilities will include: Operate and maintain photo processing equipment Develop and print photographs using traditional or digital methods Ensure proper color balance, contrast, and exposure in finished prints Inspect and adjust prints for quality control Assist customers with photo selection, editing, and printing Keep accurate records of orders and inventory Stay up-to-date with industry trends and new technologies Follow all safety and security procedures in the lab Handling incoming mail opening, sorting and matching with online orders Updating our online system with order details and timings Using lab equipment to develop and scan customer's films Occasional assistance our editing team (if necessary and with training) Finalising and preparing negatives for quality control. be able to communicate effectively with customers and colleagues alike be a quick learner be someone who enjoys retail, selling and can take on challenging tasks be a team-player be able to work under pressure, work to tight deadlines and be able to multi-task. have a strong command of English You will be responsible for ensuring all customer needs are met whilst working towards achieving daily targets You must be presentable as you will be representing our brand Encouraging sales of photographic merchandise, as well as offering a high quality and fast service in taking and printing passport photos, posters, canvases and photo-gifts • Operating the till • General Housekeeping • restocking and general maintenance of equipment and shop floor Person Specification: • Have a can-do attitude and be customer focused • Excellent attention to detail • Be a confident communicator • Have good time management • Be able to work calmly under pressure in a fast paced environment As a team we support each other in our work to ensure that all needs can be confidently and efficiently met. If this seems like the role for you, do get in touch! Skills & Experience Required: Knowledge of photo editing software and equipment Ability to operate and maintain photo lab equipment Attention to detail and ability to follow specific instructions Strong organizational and time management skills Knowledge of different types of film and photographic paper Knowledge of different types of Camera Ability to troubleshoot technical issues Strong communication and interpersonal skills Ability to work in a fast-paced environment and meet deadlines Proficiency in computer skills Experience working in fastpaced environments (preferred) Interest/passion for film photography (preferred) Must have Experience with should have at least 1 year of retail Sales experience knowledge of analogue photography/digital photography camera knowledge film/digital film processing scanning knowledge at leat 1year knowledge of Adobe Photoshop is essential Adobe Photoshop: (preferred 2 year ) Collaborative As we run a small business, be willing to "roll your sleeves up" and perform any other duties required to make 21STUDIO PHOTOLAB a success Salary: £12 To £14 per hour depending on experience Schedule: hours per week Flexible between the hours of 10am7pm Monday to Sunday Weekend availability Saturdays will be required as part of this role Flexible between the hours of 10am7pm Work Location: In person Benefits: Casual dress Company events Company pension Employee discount Flexitime 5.6 Weeks paid Holiday

​Job Title:Electrical Testing Engineer & Electrician Location: Chatham, Kent, South East England, UK Job Type:Permanent Salary:Up to £49,000 plus van & benefits Role Overview: We are looking for a skilled and diligent Electrical Testing Engineer to join our clients Testing team. We are also looking for Electricians for the same client. In this role, you will perform electrical inspection and testing across multiple regional sites, ensuring compliance with current regulations and statutory requirements. You will conduct both initial site inspections and periodic testing, while also carrying out minor remedial works when necessary to ensure safe operations. This role requires strong attention to detail, excellent communication skills, and a high standard of electrical knowledge. You will also assist with installation tasks and emergency call-outs when required, playing a crucial role in maintaining the quality and safety of electrical installations. Key Responsibilities: Perform initial and periodic electrical inspections at various sites. Conduct minor remedial repairs, focusing on earthing and mains protective arrangements. Assist with electrical installations and emergency call-outs when necessary. Carry out fault finding and ensure the safe isolation of electrical systems. Report safety concerns and issues to your line manager and help address common problems. Accurately record test results and site information using electronic software. Ensure all paperwork, including isolation certificates, is completed and submitted in a timely manner. Maintain the company's tools, materials, and equipment on-site, and report any deficiencies. Represent the company professionally while liaising with clients and meeting their requirements. Skills and Experience: Essential: Demonstrable experience in an electrical role. Electrical qualifications up to Electrician level. 2391 Test and Inspection qualification. ECS Gold Card. 18th Edition Regulations certificate. Strong communication skills. Preferred: Knowledge of the temporary electrical sector. Experience with electronic certification software. Previous experience as an NIC/EIC Qualifying Supervisor. What We Offer: Competitive salary (based on experience and qualifications). 31 days annual leave, including Bank Holidays. Uniform and boot allowance. Weekly pay. Private medical and dental insurance. Career development and training (after probation). Pension and life insurance schemes. Well-being support programs. 24/7 access to a GP referral service. Retail discounts and company events. Employee referral programme. Apply now and be part of a company that values your expertise and offers opportunities for growth.

JOB TITLE Warehouse Operative TEAM Operations: Planning & Warehouse LINE MANAGER Planning & Warehouse Manager KEY RELATIONSHIPS Sales Operations, Logistics, Procurement, Finance, Planning, Manufacturing, Customer Service Operations We are dedicated to creating an open and inclusive working environment, and this starts with our recruitment practices. We try to ensure that everybody who is interested in joining our team has equal opportunity and ability to start that journey with us. We intend to have flexible and accessible hiring practices and will make every attempt to adapt to your needs throughout. We welcome any requests for adjustments in our processes. ABOUT BREMONT ** ** Bremont is recognised for designing and manufacturing the ultimate tool watch, making timepieces that are highly durable, reliable, and fit for purpose, whatever the environment. Bremont positions itself in the world of adventure and exploration, working with individuals across different fields who epitomise and demonstrate anything being achievable armed with the right mindset. Bremont supports and promotes this mentality and is proud to provide watches for some truly extraordinary feats of endurance that inspire us to push ourselves to achieve incredible things. Bremont is built on a rich British heritage and the brand represents a true embodiment of the indomitable British spirit. Through sheer vision, determination, and belief, Bremont has established itself as a leading brand in the luxury watch industry. These intrinsic values form the basis for Bremont’s core message and brand philosophy. The company manufactures its mechanical watches at scale from “The Wing”, Bremont’s 35,000 sq ft state-of-the-art Manufacturing & Technology Centre in Henley-on-Thames, England. High precision engineering, craftsmanship, technical innovation, and a distinctive design ethos set Bremont apart, combined with its unique spirit of adventure. KEY PURPOSE OF THE ROLE ** ** As a Warehouse Operative in the Planning & Warehouse department at Bremont you will be part of a team ultimately responsible for managing the stock at Bremont. A fundamental aspect of this role is supporting other internal departments with the provision of kits and components. The role will involve working closely with other departments to ensure an efficient flow of goods is achieved – on time and accurately. KEY RESPONSIBILITIES The Warehouse team are required to complete the following tasks with operators specialising on a selection of tasks but able to complete all tasks to cover increased workloads or support holiday/absence: · Customer Service Operations: o Picking and kitting components required for Service Calls o Picking and resupplying consumable’s locations · Manufacturing: o Picking and kitting components required for Works Orders o Picking and resupplying consumable’s locations · Additional secondary support tasks include: o Picking and fitting straps/bracelets to watch heads o Inventory maintenance: § HQ § External warehouse · Complete other business critical Warehouse tasks · Working closely with the Logistics team to ensure that team resources are utilised appropriately to meet the demands of the business. · Assist with inquiries from other internal departments in an efficient and professional manner · Ensuring the areas are kept clean and tidy · Complete other tasks relevant to the role as assigned by the Planning & Warehouse Manager · Be willing to support other departments as and when required. PERSON SPECIFICATION Recent experience in working within dispatch, stores, or warehouse roles with valuable goods. Ability to use Microsoft office - outlook, word and excel at a high level. Previous experience of stock management using ERP systems e.g. Priority. Excellent organisational skills. Forklift license desirable but not essential. Strong administration skills. Honesty and integrity are hallmarks. Careful attention to detail and strong organisational skills. Able to communicate well, both orally and in writing, adapting to a wide range of people. A hardworking and reliable attitude, able to work both autonomously and collaboratively. Self-motivated, sets high standards and effectively prioritises. Able to remain calm and focused under pressure. Willing to adapt and take on new challenges and driven to continually improve. Maintains a high level of confidentiality. The ability to work as part of a team. COMPANY BENEFITS · 20 days holiday entitlement from the off, increasing accordingly to length of service · Life cover · Excellent length of service awards featuring the issuing of those Bremont timepieces we are all so proud to produce. · Significant permanent employee discounts on Bremont Watches, with great ‘family and friends’ Sales. · Unique retail discounts for many different brands, available both locally and online. · Enhanced Maternity and Paternity leave. · Wellbeing initiatives including counselling and 24/7 financial & legal advice. · Strong support regarding time off for you partake in any commendable volunteer work. · A day’s holiday for you to celebrate your birthday! · We’re a sociable bunch and plan several social events throughout the year. · Training programmes offered with a focus on career development within the company. · A fantastic and enviable new facility in which to work, very near the town centre WORKING ENVIRONMENT · Hours of work – 0900-1730hrs with 1 hour unpaid lunch · Monday to Friday · Onsite working · Working as part of a team · Probation process 4 months · Notice period – 1 month INTERVIEW PROCESS Stage 1 Interview with hiring manager and HR onsite Smart casual dress code required for an onsite interview