Trabajos retail operations manager en Reino Unido - Page 2

Operations Lead (Hospitality/Accomodation/Retail) Rate - £200 a day Duration - 3 months + Location - London (Hybrid) Ir35 - Inside About the Role: We are seeking an experienced Hospitality, Catering & Retail Operations Manager with a strong background in accommodation services to oversee and drive the smooth running of our multi-faceted operations. This role is pivotal in ensuring high standards of service across hospitality, catering, retail, and accommodation, while delivering an excellent customer and guest experience. The successful candidate will be a strategic operator who can balance commercial performance with outstanding service delivery, managing teams across multiple functions and ensuring compliance, efficiency, and innovation. Key Responsibilities: • Oversee day-to-day operations across hospitality, catering, retail, and accommodation services., • Lead, motivate, and manage multi-disciplinary teams to deliver a consistent, high-quality service., • Drive commercial performance, including budget management, cost control, and income generation across outlets and accommodation., • Ensure compliance with all relevant health, safety, hygiene, and food safety standards., • Monitor and improve customer experience, ensuring feedback is actioned and service levels are exceeded., • Develop and implement operational strategies to increase efficiency and maximise revenue., • Work closely with suppliers, contractors, and stakeholders to deliver value for money and service excellence., • Oversee accommodation operations, ensuring smooth running of bookings, occupancy management, housekeeping, and guest services., • Prepare and present regular performance reports and KPIs to senior management., • Proven experience managing hospitality, catering, retail, and accommodation operations in a complex or multi-site environment., • Strong leadership skills with the ability to inspire and develop teams., • Excellent financial and commercial acumen, with a track record of managing budgets and driving revenue., • Strong knowledge of health, safety, and compliance standards within hospitality and accommodation., • Exceptional organisational and communication skills, with the ability to manage multiple priorities., • Customer-focused mindset with a passion for delivering outstanding service., • Experience within education, large-scale venues, hotels, or conference centres would be advantageous.

We’re a retail business looking for a hands-on Warehouse Manager to join our team, keep our day-to-day operations running smoothly, and guide our small warehouse team forward in the long-term. Our warehouse is a fast paced retail warehouse, with the majority of the team focussed on picking & p

Make every visit count - lead the team welcoming our museum guests Make every visit count - lead the team welcoming our museum guests As a Casual Senior Visitor Experience Officer, you'll play a vital role in the smooth and safe operation of Leighton House and Sambourne House. You'll be there to make sure the visitor experience runs to a high standard - whether you're leading a team, welcoming guests or safeguarding our spaces. We're all in - and in this casual role, you'll choose when to get involved. Working Style You'll work on a casual basis, choosing shifts that suit you, while still playing a key role in serving the local community. Whether you're working on the frontline or behind the scenes, you'll be part of a dedicated team making a real difference to residents' lives. What you'll be doing You'll act as duty manager across both Leighton House and Sambourne House, stepping in to support daily operations and commercial events when needed. As the senior person on site, you'll lead a team of Visitor Experience Assistants and volunteer Room Stewards, making sure visitors receive a warm, helpful and safe experience throughout their visit. You'll also support the running of the museum shops - from working the till system to checking displays and monitoring stock levels - helping us maximise retail income. Alongside this, you'll oversee safety and security on site, carrying out daily health and safety checks, opening and closing the buildings and being a registered keyholder. You'll also act as First Aider and Fire Warden during your shifts. As part of the wider team, you'll take on operational tasks like rota planning, basic admin support, cash handling and liaising with contractors to keep the museums clean and running smoothly. For further details, please review the Job Description and Person Specification. What you'll bring You'll have experience working in a museum, gallery or heritage setting, where you've delivered excellent visitor service. You'll also have experience leading or supervising a team, with the confidence to train and motivate staff and volunteers alike. You'll understand what good visitor care looks like and be confident dealing with a wide range of people and access needs. You'll also bring experience in premises management and security, along with some knowledge of retail operations, such as stock control and point-of-sale systems. Highly organised and detail-focused, you'll be comfortable managing your own workload with minimal supervision. You'll also have strong communication skills, a practical mindset and a calm, approachable style. Why join us At RBKC, we're all in - investing in our people, our communities and our future. This flexible, casual role has a competitive salary, with time and a half for weekend shifts. You'll get the chance to work in two of London's most remarkable historic homes, helping shape how visitors experience art, culture and history in a welcoming environment. You'll join a supportive and passionate team, where you'll feel valued for your contributions and encouraged to grow. Whether you want to develop your skills in heritage, leadership or customer service, you'll be given the space and support to do so. About Us Kensington and Chelsea is home to diverse communities, thriving businesses and unique local places. Everything we do is focused on supporting our residents, strengthening our approach and creating a fairer borough. As a competent and caring Council, we take pride in our work every day, ensuring our services are delivered with care and competence. We listen to our residents, act with integrity and work together to build a borough that is greener, safer and fairer for all. In this role, you'll bring that same commitment to every shift - helping your team, supporting the smooth running of operations and making each visitor feel at home. Your efforts will shape the experience people take away from these iconic buildings, making culture and heritage more accessible and enjoyable for all. Interview Details Interviews for this position will take place in person at Leighton House Museum between 1st - 3rd October. Ready to join us? We're all in - are you? If you share our values and have the skills to contribute, we'd love to hear from you. Please apply online explaining how you meet the requirements set out in the person specification and job description. We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants. We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community. We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.

Operations Manager Job ID 203157 Posted 23-Jan-2025 Role type Full-time Areas of Interest Engineering/Maintenance Location(s) Southall - England - United Kingdom of Great Britain and Northern Ireland CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Global Workplace Solutions (GWS) is a division of CBRE uniquely positioned to provide a complete set of services to corporate occupiers of commercial real estate across EMEA. GWS is redefining ‘workplace’ because we believe every place of work can become a competitive advantage for our clients. Productivity, reliability, engagement, quality, brand — the workplace contributes to business results, whether it’s an office, a retail outlet, a laboratory, a data centre, a manufacturing environment or a virtual location. Job Title: Operations Manager CBRE Global Workplace Solutions, leading global provider of integrated facilities and corporate real estate management, are recruiting an Operations Manager to join the team located in Heathrow. Job Summary: Ensure team members are continually improving levels of service delivery, drawing on industry best practice setting a high benchmark for the FM’s to deliver to in each respective area. Ensure continual client focus across all areas. Key Responsibilities: • Be the primary strategic and operational support point for the Account Director, • Oversee all operational activity across the contract., • Oversee and fulfil all client reporting activities., • Manage the team to a transparent set of shared objectives., • Manage talent recruitment and retention, including training requirements and performance management., • Drive superior account performance to support the client business and contractual objectives. Develop short and long term objectives to enhance service delivery levels, measure, deliver and report against these., • Ensure full contract compliance on operational, risk, and compliance matters, • Measure the contract’s performance against agreed targets and scorecard compliance, • Lead by example in all supply partner relationships, ensuring all team members are managing and partnering with vendors professionally and efficiently, building best in class relationships., • Oversee all vendor relationships., • Ensure CBRE’s technology platform is optimised to support the client’s operational needs and commercial value, • Drive forward platform efficiencies within the account platform, • Ensure all account Playbooks are evergreen and meeting the needs of the account, • Provide leadership and day to day management of the infrastructure functions of the business, with functional leads reporting in. Ensure functional objectives are aligned with the client priorities and the wider functional priorities of CBRE Key Skills / Experience /Requirements: • The ability to work at pace, dynamically, whilst focussing on core deliverables, with regular re-prioritisation and an ability to deliver under pressure., • Experience working in corporate real estate or a facilities management company, • Procurement experience is required, • Demonstrated experience in managing large teams., • Experience in the areas of H&S and Energy Management a distinct advantage, • Experience in delivering large scale change programmes an advantage, • Skills should include organisational development, personnel management, budget and resource development, and strategic planning, • Excellent people skills, with an ability to lead and support a dynamic leadership team, • Successful track record of working in international corporate businesses

We are now recruiting a passionate and dynamic Shop Manager to join our vibrant, busy charity retail environment, where no two days are the same and the local community is at the heart of everything we do. As a Shop Manager, you will play a key role in the day-to-day operations of the store, ensurin

Retail Operations Manager - Charity Retail (No Weekends!). We're recruiting a Retail Operations Manager to support a respected charity retail team with multi-site estates and maintenance coordination. This is an exciting opportunity for an experienced and hands-on operations professional to take own

Retail Operations Manager - Charity Retail (No Weekends!). Are you a passionate estates or retail operations professional ready to ma.

We’re hiring: General Manager – Business Development (UK Market) 🇬🇧 Are you a strategic leader with a passion for luxury, hospitality, and premium retail? Ready to take on a high-impact role with one of France’s most iconic brands? We’re seeking a General Manager – Business Development to lead and grow our UK operations. This is a rare opportunity to shape the future of a prestigious brand in a dynamic and competitive market. What you’ll be doing: • Drive Growth: Expand our presence across retail, hospitality, throughout the UK., • Lead Teams: Inspire and manage local teams to deliver exceptional service and operational excellence., • Build the Brand: Elevate our visibility and desirability through strategic partnerships and market insights., • Own the Numbers: Oversee financial performance, optimise costs, and ensure sustainable growth., • Oversee administrative, legal, and compliance matters with rigour and foresight. What we’re looking for: • 10+ years of experience, including 3+ in a similar leadership role, • Background in luxury retail, fine food, hospitality, or lifestyle brands, • Strong business acumen, operational expertise, and a hands-on leadership style, • Fluent in English (French is a plus) Why join us? • Be part of a prestigious French brand with global ambitions, • Lead a strategic market with autonomy and visibility, • Collaborate with passionate teams and visionary leaders, • Shape the future of luxury experiences in the UK Interested or know someone who might be? Let’s connect! Apply now or share this opportunity with your network. #Hiring #GeneralManager #BusinessDevelopment #LuxuryRetail #HospitalityJobs #UKJobs #Leadership #BrandExpansion #JoinUs

This role woud suit somebody from a retail/FMCG backgrould that has multi site/area management experience and looking for a different route in retail. Senior Operations Manager - Central London £65,000 - £70,000 +Benefits.

We have a rare, and very exciting opportunity, to join our Retail Operations team as a Visual Merchandising Manager.

A commodities derivatives Company is seeking a highly motivated KYC & Onboarding Analyst to join its growing business in London. Overview Champion a client-focused culture with a can-do attitude. Work with the Compliance manager and other KYC colleagues to build out an efficient onboarding process across the various group businesses. Independently manage the front-to-back onboarding of clients, brokers, retail customers, and professional clients which includes liaising with business stakeholders, Risk , Legal, and Operations teams to facilitate go-lives. Prioritise and manage the onboarding pipeline to optimise resource use and ensure efficient client activation. Serve as the single point of contact for clients throughout the relationship lifecycle, managing onboarding items pre- and post-go-live. Provide regular updates to Sales Desks, Desk Heads, and Business Managers. Manage KYC projects from a business perspective, including regulatory initiatives, client refreshers, and remediation Experience Required 1-3 years’ experience in the finance industry with a strong interest in financial markets. Solid background in Capital Markets with working knowledge of sanctions screening, CRM and client onboarding processes. Understanding of derivatives products and applicable regulations preferable. (Desirable) a proven client focus and experience in client-facing roles.

Programme Manager – Airports Location: London Heathrow Salary: £75,000 - £85,000 + benefits listed below Working Format: Hybrid – 3 days onsite / 2 days from home Role Purpose We are seeking an experienced PMO / Programme Manager with strong airport operations/baggage systems expertise to lead portfolio-wide integration and interface management within Heathrow’s Capital Delivery PMO. Acting as the single point of coordination across all projects and programmes, you will ensure capital works from terminal upgrades to baggage system enhancements are strategically aligned, operationally integrated, and delivered with minimal disruption to live airport operations. Key Experience: • 7+ years in PMO, portfolio integration or programme management in an airport environment, aviation essential; baggage systems preferred., • Proven delivery in operationally live airports with knowledge of terminal processes, baggage systems, and airside logistics., • Advanced Primavera P6 user with integrated schedule management experience., • Strong grasp of P3M governance, CAA/DfT/ORR compliance, and NEC contract planning., • Skilled in stakeholder leadership across multi-disciplinary teams., • Degree in Engineering, Project Management, or related field; APM PMQ/PPQ or PMP preferred. Key Responsibilities: • Deliver the portfolio integration and interface strategy, aligning with Heathrow’s PMO governance., • Manage cross-project dependencies, maintain a live portfolio interface map, and chair interface boards., • Oversee baggage handling system integration and apply ORAT principles for operational readiness., • Lead interface risk reviews, impact assessments, and cross-programme issue resolution., • Manage integrated master schedules in Primavera P6 and produce portfolio performance reporting. Benefits: • 28 days annual leave (excluding public holidays), • Competitive Aviva pension, • Bupa medical cover, • 24/7 GP access, • Wellbeing rewards, retail discounts, cinema vouchers, • Cycle to Work scheme, • Career growth in one of the world’s most complex live infrastructure environments

As Duty Manager, you’ll play a key role in the day-to-day running of the site, supporting the General Manager in leading operations and driving standards. Previous management experience in hospitality or retail (high-volume background is needed). Access to Hospitality rewards, a unique benefits pl

Townhouse was created with a single goal: to disrupt and reinvent the global nail salon industry. We are the fastest-growing beauty brand in the UK and are driven by a passionate and innovative team to achieve our mission. We’ve brought together a world-class group from a wide range of industries. As we grow at speed, we need brilliant people (like you!) to join us on our journey and help us deliver our goal. ABOUT THE ROLE We have an exciting opportunity for a proactive and detail-driven People Advisor to join our talented People team. This is a hands-on role, perfect for someone who thrives in a fast-paced environment, loves getting into the detail, and takes ownership to make things happen. Reporting into the Head of People, you’ll be at the heart of keeping our People operations running smoothly — from ensuring our systems and processes are on point, to delivering accurate data and insights that help leaders make great decisions. You’ll also spot opportunities for improvement, lead small projects, and support initiatives that make Townhouse an even better place to work. If you’re organised, a great communicator, and hungry to learn and grow in the People space - this could be your next move. RESPONSIBILITIES • People Systems & Data Management – Administer and maintain our People system (Employment Hero) ensuring accuracy and consistency. Monitor, measure, and analyse HR metrics, producing regular reports to identify trends and areas for focus., • People Process Administration – Oversee key People processes such as 360 feedback, appraisals, engagement surveys, and policy updates. Ensure compliance with UK legislation and support disciplinary processes., • Engagement & Communication Support – Partner with the Comms & Engagement Lead to deliver initiatives that maximise team engagement and prepare People-related communications for the business., • Capability & Process Improvement – Identify opportunities to improve how we use our systems and processes, bringing fresh ideas to enhance efficiency, consistency, and employee experience. REQUIRED SKILLS • Previous HR/People administration experience, ideally within a customer-facing industry., • Excellent attention to detail and accuracy, particularly with data., • Strong organisational skills with the ability to prioritise multiple tasks., • Excellent written and verbal communication skills., • Experience using HRIS/People systems (Employment Hero a plus) and confident with Excel/Google Sheets for analysis., • Discreet and professional when handling sensitive information. ABOUT YOU • Driven, proactive, and self-starting — you go and find the answers., • Tenacious in solving problems and following through to completion., • Low ego, team player, open to feedback and focused on the bigger picture., • Curious and eager to learn with a genuine passion for the People profession., • Approachable, trustworthy, and able to build strong relationships at all levels. LOCATION This is a full-time, permanent role based at our Support Centre in Central London, and we offer a hybrid working model, aligned with role requirements. EMPLOYEE BENEFITS AT TOWNHOUSE • Private healthcare and wellness support – Including free telephone/video GP appointments and private hospital treatment if there is a long NHS wait., • Shopping discounts – Save money every day with a range of retail discounts., • Birthday Pamper Party – During your birthday month, bring a friend for a free signature manicure/pedicure and a glass of bubbles!, • Social Budget – A monthly budget for your manager to treat your team to lunch, pampering, or a night out., • Holiday on us – One extra day paid holiday for every whole year you’ve been with Townhouse, up to 5 extra days., • Employee Discount – 75% off treatments., • Interest-free advance – Up to £50 per day you’ve worked in a month to help with emergencies without interest costs. EQUAL OPPORTUNITIES We’re proud to be an inclusive employer. We welcome applications from all backgrounds and are committed to creating a diverse, supportive, and empowering workplace. Apply Now and Be Part of Our Exceptional Team!

Job Title: Property Acquisitions Manager – Quick Service Restaurant Brand Location: London + National Travel Salary: £55,000 – £75,000 per annum (depending on experience) + bonus + benefits We are delighted to have partnered with a fast-growing, QSR brand that has ambitious expansion plans. Known for their hugely well-received pop-ups and high-energy, people-first approach they are keen to bring their product and vibes to the market nationwide. To help achieve their growth goals, we are looking for a driven and commercially minded Acquisitions Manager to secure prime property locations across London and beyond. The Role You will lead the acquisition process for new restaurant sites, from identifying opportunities to negotiating lease terms and securing deals. You will work closely with landlords, agents, and developers to ensure the pipeline aligns with strategic growth plans. Key Responsibilities • Identify and evaluate potential new restaurant locations across London and target areas in the UK, • Conduct market research, site assessments, and feasibility studies, • Negotiate lease terms and agreements with landlords and agents, • Build and maintain strong relationships with property agents, landlords, and developers, • Manage the acquisition process from initial enquiry to handover to the operations and fit-out teams, • Keep up to date with commercial property market trends and competitor activity, • Ensure each acquisition meets brand, demographic, and financial criteria About You • Proven experience in property acquisitions, ideally within retail, hospitality, or QSR sectors, • Solid network within the property market, • Strong negotiation and deal-closing skills, • Commercially minded with a keen eye for identifying high-potential sites, • Excellent interpersonal, communication, and relationship building skills, • Able to thrive in a fast-paced, entrepreneurial environment It is a very exciting time to join the group as they get serious about growth. To be considered please send your CV to You must be able to live and work without restriction in the UK. To view all our vacancies, go to, ___ To view all our vacancies, go to,

Training Manager (Retail) – Neve Jewels Ltd. Location: London HQ, Hatton Garden, with flexibility to travel across the UK and Ireland Contract: Full-time, 40 hours per week, Monday to Friday (flexible working hours) Salary: Competitive About Us The Neve Jewels Group, home to the Diamonds Factory brand, is a leading name in the jewellery industry. Renowned for exquisite craftsmanship and exceptional customer experiences, we are dedicated to delivering unparalleled beauty, artistry, and joy to our loyal customers. The Role We are seeking an experienced Training Manager (Retail) to design, deliver, and evolve training programmes for our retail teams across the UK and Ireland. This is a hands-on role where you will shape the learning journey of our people – from Regional Sales Managers to Store Consultants – ensuring they excel in luxury sales, create memorable customer experiences, and uphold our reputation for excellence. You will work closely with senior leadership, influencing and embedding a culture of continuous learning and development across our stores. Key Responsibilities • Assess training needs and develop actionable plans., • Design bespoke training programmes tailored to luxury retail., • Deliver workshops, group sessions, and one-to-one coaching., • Collaborate with senior managers to support staff development., • Monitor and evaluate training effectiveness, refining content as needed., • Maintain records of training activities and report on progress. Skills and Experience • Proven experience as a Training Manager or similar role, ideally within luxury retail., • Strong knowledge of retail operations and customer service., • Excellent presentation and facilitation skills., • Strong organisational and project management abilities., • Ability to assess training needs and develop effective programmes., • Exceptional communication and interpersonal skills., • Passion for luxury products, particularly jewellery., • Flexibility to travel across the UK and occasionally internationally., • Ability to thrive in a fast-paced, dynamic environment. Benefits • 25 days holiday + 8 bank holidays, • Additional day off on your birthday, • Private healthcare, • 24/7 Employee Assistance Programme, • Company discount Equality, Diversity & Inclusion Neve Jewels Group is an equal opportunity employer. We are committed to providing a work environment that supports, inspires, and respects all individuals. We do not discriminate on the basis of gender, race, colour, religion, age, disability, belief, sexual orientation, marital status, or conditions that cannot be shown to be relevant.

Database Manager Salary: £35,234 – £46,385 Contract: Full-time, permanent Location: London office – 2 days per week (Abbey Wood) Closing date: ASAP Benefits of working with us include: Flexible working arrangements, Generous holiday entitlement, Access to the NHS Pension Scheme. We have a great opportunity for a Database Manager working for a small but mighty charity, reporting to the Head of Fundraising. This is an exciting time to join the organisation as they invest in new CRM systems and build a data-driven culture. You’ll play a key role in shaping how data supports fundraising, volunteering, and retail operations — with plenty of scope for innovation and leadership. As part of this exciting role, you’ll lead the management of multiple databases, support teams with training and reporting, and ensure data is used effectively to drive supporter engagement. You’ll be the go-to expert for CRM strategy and implementation, helping the charity maximise its impact through smart data use. To be successful as the Database Manager, you will need: • Proven experience managing CRM systems, ideally in a fundraising or charity environment, • Strong analytical and planning skills, with excellent attention to detail Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here: . We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency. If enough applications are received the charity reserves the right to end the application period sooner.

Data Manager 📍 London or Dorset – 2 days per week in either office, flexible 💰 Up to £70,000 + pension + profit-related bonus A well-known UK fashion retailer is hiring a Data Manager to lead their data service function. This role will own service management for their enterprise data platform, ensuring stability, cost efficiency, and continuous improvement while mentoring a team of analysts and engineers. ROLE AND RESPONSIBILITIES • Manage and develop a team of 6–7 (BI Analysts, Data Analysts, Engineers), • Own SLAs, incident/problem/change management, and continuous service improvement, • Lead platform operations: upgrades, patching, compliance, and service continuity, • Drive FinOps processes — monitor and optimise cloud/platform spend, • Collaborate with engineering leads on deployment pipelines and platform automation, • Shape the future of the platform as it grows in scale and complexity, • Act as a key business-facing leader, engaging stakeholders across functions SKILLS AND EXPERIENCE • Strong SQL, Power BI, Azure experience, • Knowledge of Databricks (essential), • Business Objects (desirable), • Experience managing SLAs, suppliers, and FinOps processes, • Proven leadership and people management skills, • Stakeholder management and business engagement experience, • Background in enterprise-level data environments (5+ years), • Familiarity with ITIL/service frameworks preferred, • Passion for data and continuous improvement Retail experience helpful but not essential. Please note - this role cannot offer sponsorship at any given time. For example, a graduate or postgraduate visa would be invalid, as it expires and sponsorship would then be required. Apply below!

Sustainability Manager Are you passionate about creating lasting improvements to the environment? Do you have experience of working in a sustainability or environmental role within a commercial setting? Are you experienced in leading the sustainability agenda within a retail, hospitality or other commercial industry? MacGregor Black is partnering with a Leading Retailer on the search for Sustainability Manager. This is a perm role based in London. Key Responsibilities: • Ensuring the organisation sets and meets its environmental goals by developing green policies., • Drive initiatives that emphasize the proper use of environmental resources with a focus on sustaining these resources for future generations both internally and through our supply chain., • Measure and monitor the reduction in greenhouse gas emissions from our operations and supply chain., • Monitor the amount of waste generated and the percentage that is recycled or diverted to landfills., • Evaluate energy consumption and deficiency across all our businesses., • Assess the sustainability practices of suppliers and ensure transparency throughout the supply chain., • Understand the environmental impact of our business and put in place measures to reduce year on year., • Develop and implement environmentally conscious practices. What We're Looking For: • Relevant qualification or equivalent business experience in sustainability is required., • A depth of knowledge and passion for sustainability, with subject matter expertise in a range of environmental areas including Net Zero pathways and Waste & Circularity., • Excellent stakeholder management and collaboration skills, with a proven ability to influence and secure buy-in., • Demonstrable experience of leading sustainability changes in complex environments., • Experience of developing and tracking sustainability performance indicators, along with sustainability data management and analysis., • Understanding of regulatory and reporting requirements., • Help develop the ESG strategy with key stakeholders., • Work with various stakeholders to ensure targets around D&I ., • Ownership of the Environmental Policy. Salary is up to £65k + benefits. Please contact Rob Blackburn today for further information.

Job Title: Digital Media Manager (Paid Media) Location: London (Hybrid) Main Purpose of Job Contribute to the Digital Activation Team, a key component of the Digital function responsible for delivering digital solutions to our client. Responsible for the planning, effective delivery, and measurement of Paid Media activities to drive audience growth, acquisition, and engagement for our key audiences (Consumer, Retail, External Affairs, Consumer Experience). This role requires expertise in paid media delivery, strategy, and measurement, as well as strong organizational and project management skills. The Digital Media Manager will handle day-to-day operations with our media agency, collaborate directly with media partners, and align internal teams to ensure campaigns run effectively and deliver measurable results. The manager will inspire and deliver innovation across our Paid Media activities, leveraging insights and optimization to continually improve performance. Main responsibilities Strategy and planning • Plan and implement Paid Media strategies, aligning with integrated communication and digital strategies to drive audience activation and acquisition., • Collaborate with cross-functional teams to design and deliver impactful paid media campaigns that meet business objectives., • Develop and execute digital acquisition strategies in alignment with SFP marketing codes and legal regulations., • Lead planning and execution across paid media channels, including social media, display, programmatic, affiliate marketing, and retargeting. Delivery • Executes the delivery of digital campaigns as part of our multi-category strategy all with a focus on driving acquisitions primary in digital channels but also broadening to include offline & retails channels., • In collaboration with the Digital Strategy Team, defines the acquisition KPI and Measurement framework, develop reporting and educate the wider business to ensure acquisition metrics are interpreted correctly and clearly mapped to business performance, • Ensures that our campaigns and interactions have the consumer at the core. Focuses on delivering against known pain points and unmet needs, and the opportunities to address these. Establishes work priorities, provides direction, and guidance for the creation of high-impact interventions based on consumer needs and business requirements., • Ensure the effective set up, measurement and running of all reporting to demonstrate KPIs deliverables. Campaigns • Executes the delivery of primary digital acquisition campaigns as part of our multi-category strategy., • Ensure all programmes, projects and campaigns effectively discover, define, design, deliver, deploy and create data to power insight and optimisation, so we are always learning and always improving. Collaboration • Works closely with internal Brand, Marketing, Corporate Communications, Legal, EA and counterparts in EU and OC media teams., • Be the key point of contact for Digital Media with Global Digital Team and Local stakeholders. Liaise with all relevant Global Teams to locally deploy global Digital assets, as well as brief local needs and share locally envisaged campaigns and assets to Global teams. Share Digital Media learnings with Global and Local Teams including IS, Deployment, Development and Consumer Journey, • In addition, work with and manage any associated external agencies in delivering multi-category business objectives, educating on the market position and all regulations UK adheres to. People & Project Management • Manages and owns UK participation in key global and local initiatives, • Oversee the day-to-day management of paid media activities, ensuring processes are efficient and campaigns are delivered on time and within scope., • Manages planned workload of all agencies ensuring improved service and product delivery in co-ordination with direct supervisor, • Facilitates effective cross-functional teamwork, encourages involvement and initiative, to improve overall performance of the digital channel, team spirit, motivation, and commitment., • Coordinates and owns internal and external data privacy processes to ensure mechanisms and campaigns are well set-up and compliant with GDPR standards Experience • Previously worked as part of a media planning or buying team with at least 6 years of experience working in Marketing or Digital Media agencies and/or client-side digital experience with a focus on acquisition/direct response (as opposed to brand), • Demonstrable knowledge of a combination of digital transformation, digital innovation and digital delivery. Understanding of the importance of Digital Project Management, Digital Account Management, Digital Strategy, Digital Media Planning & Buying, Digital Creative, Digital Insight and, Business Analysis., • A strategic and implementation knowledge of digital paid media channels., • Ability to work and enhance our overall digital approach, in partnership with Digital Media Agencies., • Worked in partnership with Media agency to define, design and deliver large scale consumer goods or similar digital campaigns (even better if integrated with traditional media). Core understanding of audience activation and engagement, digital experience planning and audience behaviour /strategy.

Summary Are you passionate about risk management, internal controls, and audit excellence within a dynamic HR environment? We’re looking for a People Team Risk, Controls and Audit Manager to join our People Compliance Team and take ownership of our risk register, audit processes, and control frameworks. This role is the primary contact for business stakeholders on all things related to People Team risk, controls, and audit. You’ll collaborate with risk owners across the business, as well as Internal Risk and Audit teams, to ensure our operations are robust, compliant, and continuously improving. You’ll be part of a forward-thinking People Systems team that values integrity, collaboration, and continuous improvement. This is your chance to make a real impact on how we manage risk and audit across our HR operations. To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected. What’s in it for you Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special… • After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household., • Competitive holiday entitlement with the potential to buy extra holiday days!, • Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business., • A generous Defined Contribution Pension Scheme and Life Assurance., • A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills., • Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing., • Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family., • Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family., • A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work. What you’ll do Your key accountabilities will include • Own and maintain the People Team risk register, lead quarterly risk reviews with stakeholders, and prepare summaries for the People Leadership Team, • Manage compliance reporting and risk actions using platforms like SureCloud; prepare Audit Committee papers and facilitate updates to the Code of Conduct, • Oversee the People controls framework, including financial control checks with Finance and Colleague Services, ensuring controls are integrated and tested across operations, • Lead internal and external audit processes, define scope, engage senior stakeholders for sign-off, and ensure timely delivery and closure of audit actions, • Track and report audit activity and remediation plans, and identify proactive audit opportunities to mitigate and manage risk Who you are Your skills and experience will include • Extensive experience in risk & controls within HR, with proven expertise in designing and implementing risk management frameworks, • Strong understanding of payroll controls and systems, including Oracle HCM and Payroll, • Background in change or programme management, with a structured, analytical approach to problem-solving, • Excellent communication and stakeholder engagement skills, able to influence across all levels of the organisation, • Highly organised and detail-oriented, confident in managing multiple priorities and driving outcomes effectively Everyone’s welcome We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. #LI-Hybrid #LI-CP2

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, the company has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions. Know more about us: We are seeking a driven Senior Supply Chain Manager to oversee the supply chain of food and beverages. The ideal candidate will be responsible for developing demand forecasts for food and beverages, as well as managing supplier relationships to ensure good product availability for our customers. This role offers an exciting opportunity to shape category strategies and contribute to the growth of a dynamic new e-commerce business. Key Responsibilities: • Lead supply planning processes and inventory management for fresh food and beverages products in partnership with category managers, suppliers, and vendors to manage stock levels, budgets, defects, and lead times., • Create and maintain SKU-level forecasting tools to support category managers, ensuring optimised stock availability., • Develop and scale best practices in inventory management with the deployment of new tools and processes., • Provide standardised weekly summaries of key performance indicators related to fulfillment rates, availability, stockholding, and inventory quality. Minimum Qualifications: • Bachelor’s degree in related fields such as logistics, operations, supply chain management, statistics, mathematics, business analytics, economics, or finance., • 5+ years of professional experience in inventory and supply chain management, with recent experience in food and beverage management in the UK, Fresh experience preferred.., • Experience working with complex data sets and analytical techniques and tools such as SQL, VBA, or Excel., • Demonstrated success in leading process improvements, systems development, and change initiatives., • Experience in building demand forecasting systems for supply chain management. What We Offer: • The exciting opportunity to shape category strategies and contribute to the growth of a new and dynamic e-commerce business., • A diverse, inclusive work environment, where you can make a significant impact on JD.com's regional presence., • A competitive salary and benefits package, including health insurance, pension, and performance bonuses. JD.com is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status

Manager - Supply Chain Base Location: Manchester, London, Birmingham, Edinburgh or Bristol KPMG's Supply Chain practice helps clients build leading-edge supply chain capabilities across end-to-end operations. We combine deep sector insight, expert consulting capabilities, and trusted relationships to design and implement supply chain transformation programmes, including digital and technology integration. Why Join KPMG as a Manager- Supply Chain? We are seeking a highly motivated Manager who is looking to leverage and expand their expertise in Supply Chain, with a proven track record of delivering exceptional results leading complex projects. The diverse nature of our engagements requires candidates to demonstrate comfort working with ambiguity and a commitment to continuous adaptation and professional development. The ideal candidate will possess a strong background in developing transformative operating models across a broad spectrum of industries through data-driven insights and the effective deployment of leading-edge technologies. Our clients trust us to deliver trusted advice, and we need a Manager who can uphold that standard. You’ll balance client work, business development, and team growth, making a direct impact on our success. Candidates must have a willingness to travel, as the projects could include working on client site in the UK, Europe or Middle East What will you be doing? • Lead high-impact client engagements, solidifying our position as the most trusted advisor in Supply Chain., • Apply cutting-edge problem-solving to projects across Transformation, Digital, AI and Sustainability., • Serve as the primary client contact, delivering clear and impactful communications., • Drive insightful analysis, blending KPMG expertise with market intelligence and data analytics., • Leverage your industry experience to fuel sales, new business, and proposition development., • Cultivate an inclusive team culture, empowering team members and fostering their growth. What will you need to do it? • Proven experience leading Supply Chain technology projects for diverse clients., • Expertise in Supply Chain processes: S&OP, Transport, Warehouse Management, Network Optimisation, and more., • Experience designing and implementing Supply Chain operating model transformations., • Experience of ERP platforms such as Microsoft Dynamics, SAP, Oracle and/or best of breed supply chain solutions (LLamasoft, Kinaxis, o9, Anaplan etc), • Change management experience in complex, multi-national environments (a plus)., • A passion for contributing to the development of innovative solutions and assets., • Ideally experience in one of the following sectors Consumer Goods, Retail, Oil and Gas, Aerospace & Defence, or Industrial. As we work in the Aerospace and Defence sector, we would like to encourage candidates that are eligible and able to gain and retain National Security Vetting at the level of Security Check (SC). Our Locations: We are open to talk to Supply Chain talent across the country but our core hubs for this role are: • London, • Bristol, • Manchester, • Birmingham Find out more: Within Consulting we have a range of divisions and specialisms. Click the links to find out more below: • Consulting at KPMG: ___, • ITs Her Future Women in Tech programme: ___, • ITs Her Future Women in Tech programme:, • KPMG Workability and Disability confidence: ___ For any additional support in applying, please click the links to find out more: • Applying to KPMG: ___, • Tips for interview: ___, • KPMG values: ___, • KPMG Competencies: ___, • KPMG Locations and FAQ ___/

Supply Chain Project Manager Are you an experienced supply chain professional with an FMCG background? Do you have a proven track record of streamlining complex supply chains within a retail or grocery environment? Are you available for a long-term contract? MacGregor Black is partnering with a leading retailer on the search for logistics Supply Chain Project Manager. This is a 12-month FTC role based in London. Key Responsibilities: • Lead the assessment, design, and implementation of projects aimed at streamlining supply chains to enhance operational efficiency and reduce costs., • Work closely with cross-functional teams, including operations, procurement, finance, and IT, to identify and address supply chain bottlenecks and inefficiencies., • Build strong relationships with suppliers and other providers to ensure reliable service and continuous improvement in supply chain processes., • Identify and address potential resistance to change, providing guidance and support to overcome obstacles., • Monitor and control supply chain project budgets, ensuring cost-effective solutions without compromising on quality or service., • Drive a culture of continuous improvement through the use of Lean, Six Sigma, or similar methodologies to optimize processes and eliminate waste. What We're Looking For: • Experience with Lean, Six Sigma, or other process improvement methodologies., • Minimum of 5 years of experience in logistics and supply chain management, with a focus on the FMCG sector. Demonstrated experience in streamlining and optimizing complex supply chains and distribution networks., • Efficient running of Central Distribution Centres., • Replenishment and Allocations out of Central Distribution Centre., • Impact of replenishment on the depots stock holding capacity., • Stock Forecasting., • Reporting and Analytics (Expert level excel skills). Salary - Circa £70k + benefits. Please contact Rob Blackburn today for further information.

A core pillar of the client’s technology strategy is to provide strong and scalable foundations. Leveraging cloud, they create and manage platforms servicing our internal stakeholders with a customer-first mindset. They enable and empower teams to become self-sufficient while providing guardrails to protect the organisation. The Program Manager will be responsible for managing a group of interconnected, cross-functional projects to achieve the long-term Infrastructure Transformation goals. This is a key strategic area for the organisation and the leader for this program must be able to build on the momentum. This role will lead the Infrastructure team through the management of their Cloud Infrastructure Initiatives Portfolio. This includes managing current initiatives as well as defining the vision for our program execution. This is a key leadership role that will work closely with Technology Directors as well as with cross-functional business partners, vendors, retail operations & technology. The ideal candidate will have a history of demonstrated results leading large, cross-functional teams to accomplish complex projects across matrixed organisations. They must thrive in fast-paced environments, be able to manage through ambiguity and complexity, invent and simplify processes, and simultaneously support multiple projects impacting a growing global organisation. This role requires excellent communication and organizational skills and the ability to identify and eliminate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance business needs versus technical constraints. Maturity, curiosity, creative problem-solving, and team leadership are all essential to success in this role. Key Responsibilities Program Management: • Oversee large, complex cross-functional initiatives through the project life cycle, • Work closely with initiative sponsors and stakeholders to understand the functional strategy, define scope and deliverables, and ensure funding and staffing are planned and available to meet program delivery goals, • Develop business and technical project plans and ensure that all initiatives within the portfolio are executed on scope, on schedule and on budget, and within the organisation’s best practices and standards, • Provide program updates and communicate effectively to the sponsors and stakeholders, • Monitor and manage program Opex and Capex budgets and constraints, • Serve as a trusted advisor to Cloud Infrastructure CoEs, Project Sponsors and Key Stakeholders regarding project issues, options and opportunities and product capabilities, • Drive program progression through exceptional user engagement, crisp communications designed with the user in mind, tight planning and delivery, and follow-through on commitments. Cloud Infrastructure Technology Capabilities Management/Thought Leadership: • Display a comprehensive understanding of the organisation’s overall suite of services, operating platform(s), business strategy and priorities by identifying gaps, driving change, and influencing project-related decisions to achieve project goals and delivery of desired results Risk Management & Analysis: • Mitigate risks, resolve issues, and manage resources to successfully meet program goals and deliverables, • Ensure initiatives are effectively managed by Project Leads; assist in the resolution of the critical issues that may derail a program, provide solutions, • Ensure all potential risks (Data Management, Systems Risk, Web/Internet Security, etc.) are identified and all impacted stakeholders engaged Leadership/People Management: • Coach Project Managers, Business Analysts, and project team participants to build and develop a strong cross-functional team, • Set clear expectations and hold people accountable, • Manage resources across projects, • Manage external vendors and hold accountable Required Skills & Experience: • 10+ years of related work experience, with direct work experience across a variety of Cloud Infrastructure disciplines to support a strong foundational knowledge of technology best practices, regulatory processes, • 8+ years of relevant program management experience; with at least 5+ years directly managing projects/products using Agile methodologies, • Experience working through various Cloud Infrastructure system architectures (preference for those with specifically AWS/Azure, Infrastructure as Code/CI/CD, Networking, operating systems) to influence solutions to solve customer problems, • Experience in managing programs in highly dynamic, global organisations; with a preference for those with experience in retail or similar industry with blended and distributed workforce (i.e. mix of salary, hourly, contingent workers), • Experience with translating business activities into operational processes, • Proven experience managing all aspects of the software delivery lifecycle, • Demonstrated experience in creating/managing portfolios, • Experience managing multi-million-dollar budgets, • Demonstrated understanding of project management principles, tools and techniques including business case development, ROI analysis, planning and issues management, • Takes ownership and follows through on tasks; drives decisions; results-oriented, • Flexible and able to handle multiple priorities, • Creative, innovative thinking, intellectual curiosity, • Problem-solving and sound judgment, • Strong organisational and time management skills; ability to multi-task, • Strong attention to detail, • Excellent verbal and written communication & presentation skills with all audiences, • Strong interpersonal skills with proven leadership, • Strategic thinker, • Technology Evangelist, • Acts with speed, simplicity and decisiveness Must Haves: • Proven work ethic with the utmost integrity, • Self-awareness, with a desire for constant self-improvement (goal-oriented), • Entrepreneurial spirit and an egoless nature, • Self-motivated, passionate, empathetic, approachable, • Actively live and breathe the organisation’s culture and lifestyle, • Outgoing, energetic, upbeat and fun!, • Strong interpersonal skills, • Demonstrated willingness to be flexible and adaptable to changing priorities, • Desire to excel and succeed If you are interested in this role, please apply today!

I am working with a global beauty client who are looking for a resource manager to work within their VM division. Starting ASAP for 4/5 months with potential to extend further. Hybrid working 3 days in the office 2 days WFH. The client is looking for candidates open to an FTC as well as a day rate (please note on a day rate you would be required to go through an Umbrella company as the role would be within IR35) Huge plus if you have a background in premium beauty/retail and have used the PM software Wrike. Job Description: The client is looking for a proactive Resource & planning manager to join their retail design and development center team in the UK & Ireland. In this key role, you will manage and optimise the resources required to deliver exceptional store design and visual merchandising (VM) projects across our brand portfolio. You will collaborate with the team to ensure efficient resource allocation, smart scheduling, and timely delivery of high-impact projects. As the Resource & Planning Manager, you will work closely with cross-functional teams, including Project Managers, Store Designers, VM Designers, and external partners, to drive the successful delivery of store design and VM initiatives, ensuring that projects are aligned with business objectives and brand strategies. This is an exciting opportunity for a detail-oriented, organised, and solution-focused professional who thrives in a fast-paced, creative environment. You will play a pivotal role in resource management, ensuring that the right talent is allocated at the right time to optimise the performance of our teams. Key Responsibilities • Resource Management: Support the RDDC team by coordinating and managing the resource requirements for store design and VM projects. This includes managing in-house teams, freelancers, and external agencies where necessary., • Forecasting & Planning: Lead all areas of forecasting and planning, developing schedules that align with business needs, brand marketing calendars, and strategic priorities., • Demand vs. Capacity Management: Implement and improve demand vs. capacity planning to optimise resource allocation, ensuring efficiency and effective project delivery., • Software Management: Ensure that project management system, Wrike, is kept up to date with accurate date and run required reports for management team, • Scheduling & Programming: Proactively programme resources based on project timelines, adjusting for peak periods and ensuring that the team’s workload is balanced to meet deadlines., • Leave Management: Manage and programme all leave requests, ensuring that staffing levels remain adequate and that project delivery is not disrupted., • Documentation & Tracking: Maintain accurate documentation for marketing calendars, forecasting trackers, and project workflows, ensuring visibility and alignment with project goals., • Budget Management: Work with the Head of Creative Operations to manage additional budget requests for resources, ensuring that necessary support is brought in to meet project demands., • Process Improvement: Collaborate with the RDDC team to streamline processes and enhance operational efficiencies, focusing on continuous improvement and smart solutions., • Collaboration & Communication: Regularly update and collaborate with the Creative Operations team, ensuring tasks are allocated according to the plan and addressing any deviations from the schedule., • Change Management: Manage project changes, delays, and resource adjustments throughout the project lifecycle, providing solutions and communicating changes effectively to all stakeholders., • Commercial Awareness: Maintain an understanding of how resource management decisions impact project timelines, costs, and overall success, ensuring that commercial considerations are factored into all decisions., • Risk & Issue Management: Identify, document, and communicate potential risks and issues early in the project lifecycle, proactively managing them to mitigate any negative impact., • Problem Solving & Flexibility: Take a creative, solution-oriented approach to problem-solving, remaining adaptable and focused on both details and the overall project vision., • Efficiency Improvements: Continuously assess and refine resource management processes, identifying opportunities to increase productivity, optimise workflows, and improve team performance. Skills & Qualifications • Experience: 3-5 years of experience in resource planning, project management, or a similar role within the creative, retail, or design sectors., • Project Management: Strong understanding of project management principles with a proven track record of managing resources and delivering projects on time and within budget., • Analytical & Strategic Thinking: Ability to forecast, monitor, and optimise resource allocation based on business needs and strategic goals., • Communication Skills: Excellent verbal and written communication skills, with the ability to collaborate effectively across teams and communicate complex issues clearly., • Problem-Solving: Creative approach to problem-solving with the ability to focus on both details and the bigger picture, identifying solutions that drive efficiency and success., • Time Management: Strong organisational skills and the ability to juggle multiple projects and deadlines with precision and efficiency., • Tech Savvy: Proficiency in project management software and advanced Excel skills for tracking and managing resources., • Adaptability: Flexible in approach to process and change, with the ability to quickly pivot and implement solutions in a dynamic environment. What We Offer • An exciting opportunity to be part of a globally renowned company, contributing to innovative and high-profile retail projects., • A collaborative, creative environment where your expertise and ideas will be valued and encouraged., • Competitive salary and benefits package., • Professional development and growth opportunities within a leading global company., • 15% bonus on an FTC

Mode Search is supporting a luxury lifestyle brand in the search for a Global Retail Manager. This is a senior leadership opportunity for a commercially driven, hands-on operator who can combine strategic vision with operational excellence, delivering global retail growth while elevating client experience and brand positioning. The role is based in London, with frequent international travel. It reports directly to the CEO and encompasses global retail operations across flagship stores, concessions, and department store partnerships, requiring close collaboration with merchandising, marketing, finance, supply chain, and e-commerce teams. The Role • Define and execute an international retail strategy including flagship consolidation, new openings, and concessions., • Own global P&L management, budgets, forecasts, and market-specific KPI targets., • Optimise store productivity, staffing, and stock allocation to maximise profitability., • Lead, mentor, and inspire multicultural retail teams across multiple regions, fostering a high-performance culture., • Design and implement training programmes focused on luxury service, clienteling, and visual merchandising excellence., • Deliver seamless client journeys and ensure elevated service standards for HNWI audiences., • Represent the brand at openings, in-store activations, private events, and press engagements., • Negotiate and manage partnerships with top-tier department stores, securing prime retail locations., • Partner cross-functionally to align retail, product, merchandising, marketing, and finance strategies., • Collaborate with digital and e-commerce teams to integrate retail with omnichannel experiences. Requirements • At least 8 years’ experience in luxury retail management across multi-market environments., • Proven success in scaling retail networks, including store openings and concession development., • Strong record of P&L ownership, budget management, and driving profitability across geographies., • Experience leading and motivating multicultural teams across multiple regions., • Expertise in luxury clienteling, VIP engagement, and delivering exceptional retail service models., • Strong analytical ability with experience using retail KPIs, sales reporting, and ROI tracking., • Skilled in negotiation and partnership management with department stores and landlords., • Confident public speaker, able to represent a brand at events and activations., • Previous experience overseeing high-profile concessions, ideally including Harrods or equivalent luxury destinations., • Familiarity with digital retail tools (Shopify POS, CRM systems, clienteling platforms)., • Master’s degree in Business, Retail, or Luxury Management preferred., • Fluency in English; additional languages an advantage. Interested? Please send your CV to or click the apply button. Please note: Due to the volume of applications, only shortlisted candidates will be contacted.

Assistant General Manager – Leading One-Stop Destination Venue Location: London I’m currently recruiting on behalf of a leading one-stop destination venue who are looking for an experienced and motivated Assistant General Manager to join their leadership team. This is a fantastic opportunity to step into a high-profile hospitality business where culture, innovation, and guest experience come first. The Role As Assistant General Manager, you’ll work closely with the General Manager to deliver exceptional results across all areas of the business — from people, food & drink, and guest service, through to financial performance. You’ll lead with energy and enthusiasm, inspiring your team to deliver outstanding hospitality and helping to drive a profitable, well-run site. Key responsibilities include: • Supporting the GM in managing day-to-day operations and leading shifts., • Inspiring and coaching your team to deliver exceptional guest experiences., • Driving sales and profitability while controlling labour, costs, and margins., • Training and developing managers and team members to build a high-performing team., • Ensuring compliance across Health & Safety, Food Safety, and operational standards., • Overseeing supplier relations, stock control, and maintenance processes., • Acting as a role model for inclusivity, respect, and the company’s people values. The Person We’re looking for someone who is: • Experienced in hospitality or retail management, must be in a high-volume, fast-paced environment., • Commercially aware, with the ability to balance sales growth with cost control., • A natural leader who can coach, develop, and inspire teams at all levels., • Resilient, adaptable, and hands-on in both peak and quieter periods., • Passionate about delivering exceptional service and memorable guest experiences. Benefits • Discount on food, • Bonuses, • Mental and physical healthcare Culture & Opportunity Our client is the first of their kind in the UK and continues to innovate, creating vibrant and exciting guest spaces. Their culture is fun-loving, inclusive, and people-focused, with a strong emphasis on teamwork, flexibility, and continuous improvement. This is a brilliant opportunity to join a business where you’ll be trusted to make an impact, drive results, and develop your career as part of an ambitious leadership team. 📩 To apply or find out more, please get in touch today or send your CV to

Demand Planning Executive (E-commerce) Industry: Designer toys and collectible pieces Location: Canary Wharf, London Job type: Full time Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit ___ and our ___ page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work The Role and Candidate The Demand Planner – E-commerce Business will be responsible for shaping accurate demand forecasts, inventory planning, and product flow across POP MART’s European e-commerce channels. Reporting to the E-commerce Manager, this role ensures product availability, minimises stockouts, and optimises inventory levels to drive sustainable growth in online sales. The successful candidate will bring solid experience in demand planning and supply chain, with the ability to translate sales trends, promotional calendars, and market insights into actionable forecasts. This is a key role interfacing across merchandising, logistics, and marketing to ensure alignment between product availability and commercial priorities. Responsibilities • Develop and maintain demand forecasts for e-commerce channels across Europe, incorporating market trends, seasonality, and promotional impacts, • Lead inventory planning to maintain optimal stock levels, balancing availability and working capital efficiency, • Analyse sales performance and provide recommendations to adjust forecasts in line with business dynamics, • Partner with logistics and warehouses to ensure timely replenishment and efficient order fulfilment, • Align forecasts with marketing and merchandising teams to support campaigns, new launches, and online promotions, • Produce regular reports and insights on demand planning accuracy, stock health, and replenishment performance, • Troubleshoot inventory allocation and fulfilment issues, proposing practical solutions to prevent service disruption, • Contribute to process improvements and the adoption of planning tools or systems to strengthen forecasting accuracy Required Qualifications • Bachelor’s degree or above in Business, Supply Chain, or STEM fields, • 3 to 6 years of experience in demand planning, supply chain, or e-commerce operations, • Strong analytical skills with advanced proficiency in Excel (pivot tables, modelling, scenario analysis), • Solid communication skills in English, both written and verbal, • Proven ability to manage multiple priorities and work under pressure, • Strong organisational skills and attention to detail, • Self-motivated, with the ability to work independently while collaborating effectively across functions Desirable but Not Essential • Experience in the toy industry or pop culture retail sector, • Familiarity with the UK and European retail landscapes, • Understanding of designer toy and collectible trends, particularly in the art toy market, • Experience in ERP systems, demand planning, or forecasting software If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

About Us Skin Cupid is a leading Asian beauty retailer, dedicated to bringing the best of Asian skincare to our global community. Our platform is a curated haven for skincare enthusiasts, offering a diverse range of high quality products sourced directly from the most reputable and innovative Asian beauty brands. We believe in empowering our customers with knowledge and choices, making it easy and enjoyable to find products that suit their skin needs and preferences. Joining our team means being part of a dynamic, fast-growing environment that celebrates cross borders beauty and wellness. About the Role We’re looking for an enthusiastic and highly organised Assistant Store Manager to join the team at Skin Cupid’s very first offline and flagship store. This is an exciting opportunity to help bring our online presence to life and set the standard for our in-store experience. As the Assistant Store Manager, you’ll work closely with the Store Manager to ensure smooth daily operations, deliver an exceptional customer experience, and support the development of a passionate, high-performing team. You’ll act as a role model on the shop floor, combining expert product knowledge with excellent leadership and communication skills. This role is perfect for someone who thrives in a customer-focused environment, has strong organisational abilities, and enjoys supporting a team to reach their full potential. Responsibilities • Support the Store Manager in the daily running of the store, ensuring a seamless and welcoming experience for every customer., • Act as a leader on the shop floor, guiding and motivating the team to deliver exceptional customer service., • Step into the Store Manager role when needed, managing operations, decision-making, and problem-solving., • Assist with training and onboarding new team members, fostering a supportive and collaborative environment., • Maintain high standards of visual merchandising, cleanliness, and stock presentation in line with Skin Cupid’s brand guidelines., • Support with store performance monitoring, KPI tracking, and implementing improvement strategies., • Handle customer queries and resolve issues efficiently, ensuring every interaction reflects Skin Cupid’s values., • Collaborate with the HQ team to ensure store promotions, product launches, and brand initiatives are executed smoothly. We Are Looking For • Previous experience in a retail supervisory or assistant manager role, ideally within beauty or skincare., • Genuine passion for skincare and beauty, with strong product knowledge or the eagerness to learn quickly., • Strong leadership and interpersonal skills, with the ability to inspire and support a team., • Excellent communication skills, both with customers and team members., • Highly organised, with the ability to manage multiple priorities in a fast-paced environment., • Problem-solving mindset, proactive attitude, and flexibility to adapt to changing needs. Why Join Us • Be part of a milestone moment in Skin Cupid’s journey as we open our very first flagship store., • Work alongside a passionate, supportive team who share your love for skincare., • Enjoy a collaborative and positive working environment where your contributions truly make an impact., • Competitive salary based on experience., • Employee discount and the opportunity to try new products before they launch., • Invitations to company events and team dinners. All candidates must be eligible to work in the United Kingdom. If you love working in a tight-knit team, thrive in a customer-facing environment, and are excited about skincare, you’ve found just the place!

About JD.COM JD.COM (NASDAQ: JD) is a leading global technology-driven supply chain and retail company. We are committed to providing consumers with the highest quality products and services while leveraging our advanced supply chain capabilities to redefine e-commerce and logistics worldwide. As we continue to grow across Europe, we seek passionate and experienced professionals who share our vision of operational excellence and ethical employment practices. What You’ll Be Doing We are seeking a proactive and strategic Employee Relations & HR Manager to join our expanding JD.COM team in the UK. In this role, you will act as a trusted advisor to operational leaders and frontline managers, ensuring HR initiatives align seamlessly with business goals while maintaining full compliance with UK employment law. You will help shape a performance-driven, engaged workplace culture while managing complex ER cases, TUPE transfers, and organizational changes across our warehousing, transportation, and supply chain operations. Key Responsibilities • Provide comprehensive employee relations support, managing cases on performance, misconduct, absence, grievances, and disciplinary matters while balancing compliance with business needs., • Advise and support managers on HR best practices, UK employment law, and JD.COM policies, ensuring consistent and fair people management across operational teams., • Draft, review, and implement HR policies, contracts, and documentation aligned with UK employment law and JD.COM global standards., • Lead and manage TUPE processes end-to-end, including due diligence, consultation, and post-transfer integration to ensure compliance and a seamless employee experience during acquisitions and outsourcing transitions., • Support organizational change initiatives (restructuring, redundancies, consultations) with a focus on respectful communication and risk mitigation., • Collaborate with European HR colleagues and business stakeholders to embed JD.COM’s culture, values, and operational excellence in the UK workforce., • Provide insights to drive employee engagement and continuous improvement within a performance-driven culture., • Manage relationships with external legal counsel as needed to support complex ER and TUPE matters. Requirements • Bachelor’s degree in Human Resources, Employment Law, Business Administration, or a related field (Master’s or CIPD qualification is a plus)., • At least 5 years of experience in Employee Relations or HR Management within fast-paced, international environments, preferably in logistics, supply chain, or technology sectors., • Proven experience leading and managing TUPE processes in the UK, including due diligence, consultation, and post-transfer integration., • In-depth knowledge of UK employment law, HR best practices, and case management across a range of ER topics (grievances, disciplinary, performance, absence)., • Demonstrated ability to independently manage HR projects while balancing compliance with business objectives., • Strong stakeholder management skills with the ability to influence and build trust across all levels, including senior leadership and frontline managers., • Excellent interpersonal and communication skills with clarity, empathy, and cultural awareness., • Comfortable working in a high-volume, operational environment with exposure to a frontline and blue-collar workforce., • Able to thrive in an agile, growth-focused environment while managing multiple priorities effectively. At JD.COM, we are more than a technology-driven supply chain leader - we are a team that values operational excellence, integrity, and the people who make it happen. We invest in your development, provide opportunities to grow, and foster a culture where your expertise is valued and your ideas drive real impact. You will work in a diverse, respectful, and collaborative environment while shaping the future of retail and logistics across the UK and Europe. If you are ready to take the next step in your HR career with a global leader committed to innovation, people, and excellence, JD.COM is the place for you. Apply now and join JD.COM on our journey to redefine global logistics and employee experience.

Company Description Wavestone is a leading global transformation consulting firm known for navigating critical challenges and driving sustainable growth. We aim to deliver lasting change that positively impacts customers, communities, and society. Our journey is defined by a true team spirit, where support, encouragement, and motivation are the keystones of our collaborative environment. Drawing on more than 5,500 employees across Europe, North America, and Asia, we seamlessly combine first-class sector expertise with a 360° transformation portfolio of high-value consulting services. With our 360° portfolio of high-value consulting services, we seamlessly combine first-class sector expertise with a wide range of cross-industry capabilities. Our clients value us as an independent, critical voice with an outstanding track record and profound technological expertise. During strategic transformations, they place their trust in our consultants to reflect, analyse, and act at their side. That’s how we make change happen. Wavestone UK now boasts a team of 300 employees, with ambitions to rapidly grow in the coming years. Our services span, business and digital transformation, cybersecurity, operational improvement, risk advisory, and IT advisory. We exist to provide end-to-end expert advice to clients across industries, with a particular focus on Insurance, Financial Services and Life Sciences helping them to positively transform to become modern, innovative organizations that thrive in a sustainable way. Our commitment to excellence and our people is underscored by recognition we have received in the UK’s Great Place to Work accreditation process. In 2024 we are proud to have been recognised in the following Best Workplaces categories; Large organisations, Wellbeing, Development and a Best Workplace for Women. Dedicated to diversity and inclusivity, Wavestone fosters a collaborative and dynamic work environment. Our core values - energetic, responsible and together - shape the foundation of our corporate culture. Job Description Becoming part of the UK team in our Technology Advisory capability will present new opportunities for you to make a positive impact as we embark on securing major international accounts in our top 20 clients. This will mean working with our FTSE100 clients and beyond on a wide range of advisory projects, bringing deep business and technology expertise to help address opportunities and challenges across their organisations. Wavestone has a significant and growing capability in Strategy and Architecture, that is in high demand from our clients. Our clients trust us to tailor advisory engagements to aid with some of their most complex technology problems, and as a result we are growing our architecture service line to be able to respond to the increasing breadth and complexity of their solution landscapes. We are looking for talented and experienced Architecture Management Consultants across various levels of seniority that are confident and capable of being a key trusted advisor to clients from the outset –Managers, Senior Managers or Associate Partners – to join our team leading impactful engagements encompassing (but not limited to): • Technology Strategy & Architecture: Analysing client and customer needs and developing technology roadmaps and business cases that support movement from an as-is to to-be state to meet defined business outcomes for our clients., • Technology Driven Transformation: Working as a key technical lead, or as a workstream owner, on complex technology transformations., • Enterprise Architecture Augmentation: Acting as part of our clients’ architecture teams to provide added capacity or expertise, and/or to mature their own architecture functions., • Technology Lifecycle Management: Working on specific challenges around upgrade or risk management of our clients. As a senior leader in architecture, your key responsibilities will cover client delivery, business development, people development, and key contribution to our thought leadership: • Client engagement lead: Managing strategy and architecture engagements with our clients, responsible for the day to day running of the engagements, including developing strategic recommendations and guidance, and ensure the highest quality service for our clients, and likely acting as a trusted advisor to senior stakeholders., • Business development: Be a subject matter lead, and lead and support sales activity to include full lifecycle from pre-sales support, identification of cyber opportunities & scope the delivery phase of engagements., • People development: Act as an example and go-to for more junior members of the team, by sharing knowledge, mentoring, and coaching team members and leading by example. Possibly provide line management, and career development directly as part of our career development manager framework., • Maintain expertise: Stay current with the market, most especially in different technologies, platforms, and solutions that are relevant to client challenges or needs. Whilst we work across different sectors, we are particularly interested in speaking to people with a background on one or more of the following sectors: Financial Services (especially Insurance and Wealth & Asset Management), Life Sciences, Energy & Utilities, and Manufacturing. Qualifications Whilst we do not expect you to meet every criterion, we would like strong foundations in technology led transformation and relevant experience across a significant majority of the below for: • Significant consulting experience, client-facing stakeholder management skills, or equivalent tenure in relevant industries (FS, Insurance, Energy & Utilities, Pharma & Lifesciences etc.)., • Demonstratable proficiency in technology strategy and architecture having been responsible for strategic technology roadmaps and/or enterprise architecture as part of previous work, • Technical understanding and experience of working on one or multiple Architecture domain areas - Business, Data, Application, Integration, Infrastructure & Security., • Familiarity with one or more common enterprise application stacks (for example ERP or CRM) with an understanding of the business problems and capabilities that these typically solve for, • Familiarity with one or more of the hyperscale cloud platforms (Azure, AWS, GCP), • Knowledge of emerging efficiency driving technologies such as AI, Machine Learning, and/or intelligent automation, • Proven aptitude in business development, encompassing account planning, pitches, and proposals. Your Key Abilities: • Exceptional interpersonal skills spanning organizational levels, including ability to present to executive level stakeholders., • Leadership in team management, junior staff development, and coaching., • Strategic technology leadership, able to understand complex business problems in context of technology impacts and action needed., • Crafting impactful presentations and high-quality reports that can frame complex options, recommendations, and required decisions for client stakeholders. Desirable Qualifications • Architecture – TOGAF, BCS, • Platforms – Any certifications in relation to SAP, Microsoft Dynamics, Salesforce, • Cloud – Any certification across the common cloud providers (AWS, Azure. GCP) etc., • Change Delivery – Agile PM, Scaled Agile, SCRUM Master, APM, PMP, Prince, • Service Management - ITIL v 3 or 4 focus with experience of working in one or more of Service Strategy, Service Design, Service Transition, Service Operations, and Continual Service Improvement Additional Information Our commitment: Wavestone values and Positive Way • Elevate client satisfaction by impacting high-growth business across US, UK, and Europe. Shape culture, enhance value propositions, and foster business development., • Nurture employee growth with Wavestone horizon career path, competitive compensation, transparent salary policy, tailored training, and internal mobility., • Embrace a collective mindset within a barrier-free, collaborative team. Engage in vibrant people culture through regular events, meetings, and committees., • Experience ethical responsibility with flexible work options, strong CSR commitment, and a culture promoting work-life balance and time-off. Benefits • Competitive salary and bonus scheme., • Income protection insurance, 5% company pension, private health and dental cover, life insurance, company share scheme., • Additional flexible benefits you can select from such as additional holidays, additional pension contributions, subsidized gym, subscriptions to wellbeing apps, Netflix, retail vouchers., • 25 days annual leave. Travel and Location • Employees are not required to work in a Wavestone office on a full-time basis but are required to commute to the office /client site, whenever necessary. Wavestone UK office is in the heart of the city of London., • Note: Mandatory 2-3 days per week in Wavestone office / client site during probation. Diversity and Inclusion At Wavestone, we celebrate diversity and inclusion. We have a strong global CSR agenda and an active Diversity & Inclusion committee with Gender Equality, LGBTQ+, Disability Inclusion, Social Mobility and Anti-Racism networks. If you need flexibility, assistance, or an adjustment to our recruitment process due to a disability or impairment, please reach out to us to discuss this.

Who we are: ALTEN, an engineering and technology consultancy, We are a leading Engineering and IT consultancy operating across 30 countries, making waves in all sectors: Aeronautics, Space, Defence, Security and naval, Automotive, Rail and mobility, Energy and environment, Life Sciences and health, Industrial Equipment and electronics, Telecoms, Banking, Finance & Insurance, Retail, Services & Medias, Public Services & Government. With a team of passionate, diligent, and agile engineers, we are united by a common purpose: building tomorrow’s world today. Day by day, we support our customers' development strategies as well as their technological and sustainability transformation. Due to ongoing expansion, Alten Ltd is looking for an Business Operations Specialist to join our growing team here in London. This is a fantastic chance to join a fast-growing company with strong core values of; Excellence, Accountability, Integrity, and Service and well a clear developmental path for the successful candidate. What will you do? • Conduct weekly monitoring of operational activities for UK Business Managers and Division Directors, aligning with established objectives, including project launches, engineer hiring, inter-contract management, commercial growth, and customer insights., • Perform operational analyses and create presentations, with active participation in commercial meetings., • Oversee performance indicators by tracking business efficiency through various KPIs / Acting as a business partner., • Collaborate in the design, implementation, and enhancement of decision-support tools for top management, as well as improve existing processes and tools., • Prepare for career committee reviews each semester, analysing Business Manager performance history and supporting optimizations within the commercial organization., • Calculate manager objectives to generate accurate bonus letters., • Assess and calculate semester results, followed by review sessions with directors. What we are looking for? • Bachelor’s & or Masters Degree in Controlling, Finance, data Analysis or similar field., • 1-2 years of relevance experience (Internship experience included)., • High degree of competency within MS Office, especially within Excel (Data Visualisation)., • Dynamic, rigorous, and proactive with good interpersonal and communication skills., • Excellent analytical and synthesis skills. What we offer: • Competitive basic salary accompanied by an attractive bonus based on your performance., • Company benefits including Private Medical Healthcare, Life Insurance and Travel Insurance., • Pension scheme with company contributions up to 6%., • A challenging position in a fast-growing company with a quick career development for its best talents. Any doubts? Studies have shown that some groups of people are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we are looking for. As an equal-opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

Merchandising Planner / Senior Planner (Mandarin speaking) Industry: Designer toys and collectible pieces Location: Canary Wharf, London Job type: Full time Permanent About POP MART Founded in 2010, POP MART is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, and designer toy culture evangelism, we have built an integrated platform covering the entire designer toy value chain. Besides our original and iconic IPs such as Molly, Hirono, Skullpanda, and LABUBU, POP MART collaborates with top-tier toys and lifestyle brands including Disney, Universal Studios, and Sanrio to create collectible art toys featuring their iconic characters. POP MART has established a strong presence across key European markets, including the UK, France, Italy, Netherlands, Germany and Spain. As part of our strategic growth initiatives, we are focused on expanding our retail network into additional high-potential markets across Europe, continuing to strengthen our brand's position in the region. For more information, please visit ___ and our ___ page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Take full category-level ownership of forecasts and inventory flow across multiple European markets, • Work across cross-functional teams, including HQ, supply chain, retail, and business development, • Play a key role in ensuring product launches are commercially successful and inventory risks are proactively managed, • Grow your expertise in regional assortment planning, demand analysis, and product lifecycle decision-making, • Join a supportive, ambitious merchandising team with clear development pathways Benefits POP MART offers our employees: • Selected POP MART toys as appreciation gifts every month, • A structured bonus scheme in line with the company’s and the individual’s performance, • Comprehensive training and development programs, • Regular team social events, • Paid rest breaks The Role and Candidate We are hiring Regional Merchandising Planners (Europe) to take ownership of category-level planning across multiple countries and channels. This role is responsible for aligning forecasts, tracking sell-through performance, and adjusting inventory flow for key product categories within the POP MART assortment. Reporting to the Merchandising Planning Manager, you will act as the go-to category expert for commercial planning, launch execution, and lifecycle analysis. You will work closely with HQ Merchandising, Retail, and Supply Chain to ensure that product launches are well-executed and that stock remains healthy throughout each product’s life. Responsibilities Category Forecasting & Commercial Planning • Develop detailed sales and demand forecasts by SKU, country, and channel, tailored to category dynamics and market seasonality, • Consolidate commercial goals with bottom-up market data to build accurate, forward-looking category plans, • Maintain forecast integrity from pre-launch through post-launch performance Product Lifecycle Management • Own the planning and sell-through monitoring of all launches, replenishments, and discontinuations in your category, • Identify ageing stock early and coordinate mitigation actions such as markdowns, reallocation, or liquidation proposals, • Guide product exit timing and lifecycle decisions in partnership with Merchandising and Retail Planning Governance & Market Coordination • Act as the lead category contact for country retail teams, BD managers, and HQ stakeholders, • Collaborate with the Supply Chain team to ensure inventory flow and launch readiness align with warehouse and allocation timelines, • Participate in S&OP, campaign planning, and cross-functional readiness meetings as needed Reporting & Commercial Insights • Prepare regular dashboards and deep-dive reports to track category performance, sell-through, forecast accuracy, and stock risk, • Present insights and recommendations to the Merchandising Planning Manager to support decision-making and seasonal reviews, • Continuously refine tools and planning templates to improve data clarity and usability Required Qualifications • Bachelor’s degree or above, • 5–8 years of experience in merchandising planning, category management, or commercial forecasting, • Solid background in managing high-SKU portfolios and supporting multi-country or multi-channel retail businesses, • Excellent analytical skills and comfort working with Excel; experience with planning systems or BI tools is a plus, • Strong communication and collaboration skills; able to work effectively across functions and regions, • Fluent in English and Mandarin to communicate with local design and product team Desirable but Not Essential • Experience in fashion, beauty, lifestyle, or collectible goods, • Prior involvement in high-frequency product drops or trend-led categories, • Familiarity with regional vs HQ planning processes in international businesses, • Passion for youth culture, art toys, or the creative consumer space

• Business: emap, • ___: Property Week, DFNI Magazine, Frontier Magazine, AV Magazine, Packaging News, Retail, Quality Food, Motor Trader Magazine, Quality Food Awards, • Base Location: Croydon, London, • Employment Type: Full-time, Permanent, Hybrid, • Salary: £25,000 + Bonus About the Company and the Brand: A business-to-business media company with a focused portfolio of market-leading events and brands. Across the company we create products our customers value to help drive their success, which in turn drives our own growth. Our product focus is around paid-for subscriptions, conferences, awards, digital insight, and bespoke marketing solutions. emap’s Emerald division consists of exciting B2B brands and over 30 events annually including the Frontier Awards, DFNI Cruise Conference & UK Quality Food Awards to name just a few. The events portfolio is made up of conferences, awards, and exhibitions taking place primarily in the UK & a few internationally. Overall Purpose of the Role: As an Event Executive you are part of an enthusiastic and busy event operations team, running B2B conferences, exhibitions, and award ceremonies. Your role is key to the successful execution of our events portfolio. You should have a love for events, provide outstanding customer service, be an enthusiastic professional and be able to build relationships with internal and external customers. You will have operational responsibility from concept to delivery, using creativity and a keen eye for detail along with the ability to multi-task to deliver industry-leading events. Key Responsibilities: • Working alongside the Event Manager and team in the overall planning, execution and commercial viability of a variety of annual events on behalf of emap’s B2B brands., • Researching suitable entertainment for events., • Working with the Event Manager and the brand to produce high-quality event collateral, including thorough checking of all copy, e.g. agendas, websites, booking forms, tickets, programmes, etc., • Liaising with the production/AV supplier in pre-production and assisting with all aspects of the staging requirements for the events., • Providing outstanding customer service with all external and internal stakeholders, via written and verbal communication., • Performing all the administrative tasks associated with events, including database management., • Building strong relationships with suppliers, including AV teams, venues, entertainers, etc, negotiating to ensure the best value is achieved and co-ordinating the production of all event signage with the appropriate logos/messages, etc., • Assisting in selecting menus, room layouts and table plans., • On-site event support – specific responsibilities are allocated by the Event Manager, including overseeing the production team, briefing and liaising with venue staff, co-ordination of sponsors, managing registration, ensuring table plans are correct and adhered to, etc., • Sharing best practice across the team., • Website & comms proofing Skills and Experience: • Educated to degree level or equivalent – preferred but not essential. Event Management Degree Desirable, • Experience of events/customer service, • Proficient use of the latest version of Microsoft Office, • Proven ability to handle multiple deadlines, • Excellent communication skills, • Experience in managing events websites – desirable, • Attention to detail Core Competencies: • A driven individual with excellent planning and organisational skills, • Proactive and confident, • Flexibility in working hours during events, • A team player, but secure working independently and on own initiative., • Able to work well under pressure in a fast-paced environment while maintaining high standards and meeting multiple deadlines, • Able to read and interpret data effectively, • Takes a creative approach to everyday challenges, • Enthusiasm and willingness to change and innovate processes, • Ability to multitask and prioritise workload effectively, • Represent the brand and business as a positive ambassador, whilst onsite at events and in communications Personal Attributes: • Able to use initiative and be proactive, • Calm and professional under pressure, • Deadline driven and results orientated, • Creative, • Punctual, • Positive and enthusiastic, • Team player, • Organised, tenacious and committed, • Passion for events What we offer Learning & Development: At emap, we believe that employee learning and development are the key drivers of our success. To ensure continuous growth and meet the ever-changing demands of the workplace, we provide an environment that fosters continuous development for our employees. Our employees are encouraged to identify their areas of personal and professional development aligned with our strategic areas, including management development, health, safety & wellbeing, sales, events management, marketing strategy, editorial, and information technology. We have a structured framework designed to help equip our employees with the necessary knowledge, skills, and behaviours to excel in their job roles, contributing to achieving our organizational objectives. To support our employees’ career development, we have designed specialized programs, as well as other stand-alone role-specific and generic courses, under the emap academy. Benefits: emap is part of Metropolis Group. Together we are committed to providing a happy and healthy place to work, so we offer fantastic benefits and perks to our employees. • 25 days of annual leave, with the option to buy or sell additional days. Pro-rata for part-time employees., • One additional day of leave per year- Celebration Day, • Health plan, • Life assurance, • Private virtual GP access, • Seasonal flu jabs available at the office, • Continuous learning & development opportunities, • In-house Excellence Awards and other innovation projects, • Cycle-to-work scheme, • Discounted gym memberships, • Retail discount vouchers, • Rail season ticket loans, • Pension scheme, • One paid volunteer day per year, • Annual Summer & Winter Celebrations, • Work from home during August, • Income protection and more Privacy: Metropolis Group respects the privacy of every person for whom we have personal data. We comply with data protection legislation such as the Data Protection Act 1998 and the General Data Protection Regulation which regulates the processing of data and ensures that your data is processed fairly and lawfully, is kept secure and only that data necessary for any processing is kept. You can see our privacy policy at . Diversity and Inclusion: We are an equal opportunity employer and value diversity and inclusion. All applicants will be considered for employment without attention to race, age, religion or belief, pregnancy and maternity, marriage and civil partnership, sex, sexual orientation, gender identity, national origin, or disability status. How to apply: Please submit your CV and covering letter. Due to the volume of applications, we receive, we are unable to give individual feedback at the application stage, however if you are successfully shortlisted you will be contacted within 10 working days of your application.

Job: Dutch Speaking HR Advisor Location: Watford, hybrid Salary: up to £32,000, depending on experience Contract: Permanent Working Hours: Full-Time Language Requirements: Fluent in Dutch and English We’re looking for an experienced and people-focused Dutch Speaking HR Advisor to join a busy, multilingual HR team. You’ll play a key role in delivering high-quality HR support to Dutch speaking employees across the business, combining your knowledge of local employment legislation with a practical, hands-on approach to HR operations. This is an ideal opportunity for someone confident in managing queries, streamlining processes, and guiding others, all while being part of a collaborative and service-driven environment. What You’ll Be Doing: • Act as the first point of contact for HR queries from Dutch speaking team members across the region, • Resolve a variety of HR-related enquiries across payroll, policy, and case management, using multiple internal systems, • Provide tailored advice to managers and employees in line with Dutch employment law and company policies, • Work alongside colleagues to review service performance, spot trends, and suggest improvements to ways of working, • Create and maintain helpful internal resources, such as manager guides and intranet content What You’ll Bring: • Fluency in Dutch and English (both spoken and written), • Confidence to give accurate, consistent advice on policies and workplace issues, • Strong interpersonal skills, • A proactive mindset, always looking for ways to improve processes and enhance service delivery, • Ideally, you’ll hold a recognised HR qualification (such as CIPD) or equivalent experience What You’ll Enjoy: When you join, you’ll be part of a workplace that values collaboration, well-being, and personal development. The team benefits from a modern, campus-style work environment, complete with: • Generous employee discounts across selected retail brands, • Access to an on-site fitness and wellness centre, • A variety of healthy and sustainably sourced food options, • Dedicated spaces for relaxing, learning, or socialising – including quiet zones, a rooftop terrace, and a games lounge, • A purpose-designed learning centre to support your ongoing growth and development We're also open to hearing from fluent Dutch speakers without any hands-on HR experience, who have just completed their CIPD. If you’re ready to take on a new challenge in an international HR team where no two days are the same, we’d love to hear from you!

Senior Project Manager – production background, experienced in materials and joinery techniques Up to £50,000 Based in South Essex/North London A creative production company specialising in bespoke joinery and event installations is looking for a skilled Senior Project Manager to lead end-to-end project delivery. You’ll manage a mix of retail and marketing builds from concept to onsite installation, ensuring timelines, budgets, and quality standards are met. You’ll work across departments, liaising with clients, workshop teams, and suppliers, while managing schedules, logistics, and install calendars. This hands-on role involves streamlining processes, mentoring junior staff, and helping shape internal operations alongside senior leadership. What you’ll bring: • 5+ years’ project management experience in creative production or agency settings, • Strong technical knowledge of joinery, build processes, and on-site delivery, • Excellent communication, problem-solving, and leadership skills, • Able to manage shifting priorities and multiple deadlines, • Willingness to travel and oversee installations as needed, • German speaking is a plus!

Job Title: Residential Duty Manager Location: London Reports to: Portfolio Operations Manager About the Project: The development is a dynamic and diverse mixed-use destination in the heart of London, featuring premium residential living alongside boutique retail and food & beverage offerings. Modern urban living with exceptional service. Committed to realising our client’s vision, we take pride in delivering an outstanding experience for both residents and visitors. Role Overview My client is seeking a dynamic and experienced Residential Duty Manager to oversee concierge services across the four sites. This role is pivotal in ensuring exceptional resident satisfaction, seamless daily operations, and the highest presentation standards for each building. Working closely with concierge teams, building management, and other operational staff, you will champion a “one-team” approach, act as a brand ambassador, and ensure service excellence across all touchpoints. Key Responsibilities Team Leadership & Oversight • Supervise concierge teams across all four sites, ensuring consistent service standards and professionalism., • Support the Portfolio Operations Manager in conducting team meetings, toolbox talks, and ongoing training., • Provide cover for concierge breaks, absences, and emergencies to ensure uninterrupted service., • Carry out regular inspections, fire walks, and compliance checks., • Act as a primary point of contact for residents, managing feedback, requests, and problem resolution., • Inspect communal areas to ensure cleanliness, safety, and security., • Lead by example, maintaining a professional image and ensuring teams are well-presented., • Foster strong relationships with residents, concierge teams, and management., • Uphold deadlines, communicate proactively, and strive for service excellence. Essential: • Proven experience in concierge or front-of-house operations, ideally within residential settings., • Experience managing multiple sites., • Excellent communication, interpersonal, and organisational skills., • Proficiency in Microsoft Office Suite and property management systems., • Strong customer service focus and attention to detail., • Ability to remain calm under pressure and handle confidential information discreetly.

Account Director - London - £90k Are you an experienced Operations Manager looking to take the next step into an Account Director role or an Operations Director looking to move into a single client role? If so, I’d love to hear from you. I am currently recruiting an experienced Account Director for one of the UK’s leading Food Service providers, with a reputation that is unrivalled when it comes to catering for large national contracts. This role is not for the faint hearted – you will be looking after one of the most sought-after contracts across London and the UK, with an annual turnover in the region of £15m. You will be responsible for Catering, Reception Services, Events, Retail and Vending, so someone with experience in all these departments would hold a distinct advantage. The ideal Account Director will have the following knowledge/ experience; • Experience in a senior management role, within the Food Service sector at a multi-site level, • Great understanding of the client’s needs, • Managed a patch of business with a combined turnover of £10m+, • Strong knowledge of both hospitality and retail business with strong financial acumen If you feel this is the Account Director role for you, then apply today to avoid missing out on this fantastic opportunity. This is a London based role, however you will need to visit all of the business across this national contract, so travel will be required. Privacy Notice: ___ Privacy Notice:

🌍 Field Merchandising Program Manager (French Speaker) Contract: 12 months | Travel: ~30% | Location: London (Hybrid) Are you a strategic thinker with a passion for retail execution and program management? We’re looking for a Field Merchandising Program Manager (French Speaker) to lead the planning and execution of in-store product demos across the EMEA region. This is a unique opportunity to shape how customers experience cutting-edge wearable technology in physical retail environments. You’ll work across multiple markets, managing complex rollouts, collaborating with internal teams and external vendors, and ensuring every display meets the highest standards. 🔧 What You’ll Do • Lead the execution of merchandising programs across thousands of retail locations., • Manage third-party labor agencies and ensure flawless in-store execution., • Collaborate with cross-functional teams (marketing, sales, operations, analytics) to align on strategy and delivery., • Build detailed project plans and track progress, budgets, and KPIs., • Visit stores to audit installations and ensure demo compliance., • Analyze demo performance data and provide actionable insights., • Full French proficiency, • 5+ years in retail merchandising (brand or vendor side)., • 5+ years of project/program management experience., • 3+ years managing third-party labor or field teams., • Strong communication and stakeholder management skills., • High attention to detail and ability to manage multiple complex projects., • Proficiency in Google Workspace and Microsoft Office tools., • Experience with wearable tech or consumer electronics., • Experience with in-store tech demos or interactive displays. This role is perfect for someone who thrives in a fast-paced, collaborative environment and is passionate about delivering exceptional retail experiences. If you're ready to take ownership of high-impact programs and drive innovation in physical retail, we’d love to hear from you.

Deputy Manager – Luxury Retail, Flagship Concession Location: Central London (Prestigious Department Store) Status: Full Time, Permanent Reports to: General Manager Team Size: Managing a team of 17 FTE About the Role Our client, a globally recognised luxury brand, is seeking a dynamic and commercially minded Deputy Manager to join their flagship concession in one of London’s most iconic department stores. As part of the senior management team, you will be instrumental in driving sales performance, leading and developing a high-performing team, and ensuring an exceptional customer experience. This is a hands-on leadership role where you will be equally confident on the shop floor, coaching your team, and behind the scenes, managing operations and ensuring the seamless running of the concession. Key Responsibilities • Lead, inspire, and motivate a team of 17, ensuring high engagement, strong performance, and consistent delivery of exceptional client service., • Partner with the General Manager to drive business growth, implement strategic initiatives, and maximise sales opportunities across multiple product categories., • Oversee all aspects of concession operations including stock management, HR administration, payroll, and visual presentation standards., • Ensure client relationships are nurtured and expanded through personalised service, effective use of CRM tools, and clienteling strategies., • Maintain operational excellence by aligning front and back-of-house functions, streamlining processes, and ensuring compliance with brand policies., • Support recruitment, onboarding, and training initiatives to ensure the team is equipped with the skills and knowledge to succeed., • Monitor performance metrics, prepare reports, and recommend action plans to achieve and exceed targets. About You • Significant experience in a leadership role within luxury retail or a high-profile service environment., • Proven track record of managing and developing teams to deliver outstanding results., • Strong commercial acumen with the ability to analyse business performance and identify growth opportunities., • Exceptional communication and interpersonal skills, with the ability to inspire confidence and build trust with both customers and colleagues., • Highly organised, adaptable, and resilient, with the ability to thrive in a fast-paced, high-demand environment., • Impeccable personal presentation, aligned with luxury brand standards. The Opportunity This is a rare chance to join a world-class luxury brand in a senior operational role at one of the most prestigious retail locations in the UK. The successful candidate will have the autonomy to lead a talented team, influence business direction, and be part of a brand that celebrates individuality, creativity, and excellence. How to Apply If you are a commercially astute leader with a passion for luxury retail and exceptional client experiences, we would love to hear from you. Due to the high volume of applications, we regret that we are unable to respond to all applicants.

Mode Search is supporting a fine jewellery brand in the appointment of a Website & Digital Marketing Manager. This role offers the opportunity to shape digital strategy and execution across website, ecommerce, and marketing campaigns for a globally recognised brand. The position is based in London, with offices located near Bond Street. It is a 5 days in office role and reports into senior leadership, with cross-functional collaboration across marketing, sales, PR, and creative teams, as well as close coordination with external agencies and international partners. This role can also offer excellent progression opportunities to a Head of role in the future, making it an exciting next step for an ambitious professional ready to take ownership and grow within the brand. The Role • Oversee company websites and ecommerce operations, including international versions, launches, content updates, and fulfilment., • Lead SEO strategies and manage paid digital campaigns across platforms including Google Ads, Meta, LinkedIn, and Pinterest., • Manage CRM usage, ensuring accurate data capture, reporting, and segmentation for targeted campaigns., • Coordinate email marketing activity and ensure consistency of messaging across all digital channels., • Manage digital marketing deliverables for wholesale and concession partners., • Track, analyse, and report on website and campaign performance, delivering insights and recommendations to leadership., • Maintain agency relationships, digital tools, and asset management systems. Requirements • Minimum of 5 years’ experience in website management, digital marketing, and ecommerce, ideally within luxury, retail, or fashion., • Strong knowledge of SEO, paid media, CRM, and analytics., • Experience managing external agencies while maintaining internal ownership and oversight., • Excellent communication, presentation, and stakeholder management skills., • Ability to collaborate effectively across departments and manage multiple projects simultaneously., • A luxury sensibility, with meticulous attention to detail and a commitment to excellence. Interested? Please send your CV to or click the apply button. Please note: Due to the volume of applications, only shortlisted candidates will be contacted.

About Us: Rizing, a Wipro Company, specializes in SAP® consulting for Fashion, Retail and Consumer Industries. We offer complete solutions on SAP S/4HANA® for Fashion and SAP S/4HANA® Retail, tailored to apparel, footwear, fashion, and retail companies. Rizing’s global presence and deep industry expertise, makes us a market leader in the SAP S/4 Fashion and Retail space, with successful SAP implementations in over 50 countries. Description: The Solution Architect is responsible for the overall solution design based on the business, functional and technical requirements coming from an enterprise-scale customer within the Fashion & Lifestyle industry. The solutions must satisfy business problems and meet the customer organization’s objectives, goals and budget. He/she should possess a deep knowledge of the industry and all related processes and possess the capability of articulating the business and technical requirements of the customer in a way that all stakeholders can understand. The Solution Architect provides technology direction from Industry specific or new offering perspectives to the customer and internal teams Essential Functions: • Work on multiple projects simultaneously or one large-scale project., • Take overall responsibility for the proposed solution by working with the Project Leads to design each aspect of the solution. Engage with the customer by: • Providing industry specific solutions and best practices knowledge to customers., • Ensuring that solutions, implementation and other relevant methodologies and tools are deployed efficiently in customer strategic workshops and deliveries and ensure that these solutions are delivered on time and are of the highest quality., • Understanding customer requirements and assist in selling additional business. Work closely with Rizing sales force to create and define consulting projects and ensure that the customer's overall business objectives and needs are translated into well-defined and justified projects. This includes preparing work plans and contributing to proposals that describe the process used to meet the customer's needs and include deliverables, timelines and estimates of the costs and resources required., • Demonstrating creativity and thought leadership and use experience in substantiating the proposed solutions to the client., • Acting as a key customer contact and exercise authority appropriate to particular customer requests commensurate with customer expectations of decision-making and consistent with Rizing policies and practices., • Maintaining and expanding customer contact at a high level and building credible relationships with key customer personnel., • Contributing to consulting projects by analyzing client's business processes and designing the appropriate solution. Move logically and creatively from facts to conclusions., • Conducting strategic level workshops with customers to drive an IT solution for acceptance., • Developing solution framework and implementation plan to achieve customer’s business targets. Provide Leadership by: • For assigned area, overseeing all project activities leading to the implementation of the solution designed., • Providing guidance and direction on Enterprise Applications/Technology to customer and employees., • Working with all stake holders of a given project to ensure seamless and successful delivery of services to the customer., • Informing the relevant country organizations of customer needs/trends in the marketplace and alerting them to potential long-term opportunities., • Working with the Project Manager/Consulting Manager and Project Leads in drafting the project plan (scope, effort, deliverables, timelines and resources), assisting in identifying and recruiting team members, and preparing and assisting in the preparation of individual work plans., • Research on new technologies and tools to accelerate the solution development & implementation. Help upgrade existing frameworks to satisfy current needs of the organization., • Participate in pre-sales engagements, demonstrating the ability to connect with customers when discussing best industry practices and appropriate technology solutions., • Interact with Rizing country organizations as appropriate, to deploy the requisite expertise on the engagement team to address specific customer needs in a timely and efficient manner., • Be a role model and coach for team members by playing a mentor role. Identify and nominate necessary training for the development and upskilling of Rizing’s resources., • Document and disseminate knowledge within organization and conduct regular subject matter training (classroom, virtual connect sessions, etc)., • Provide meaningful feedback on the overall performance of project team members., • Work with the Management Team to secure Rizing’s current & future strategy, and its execution., • Champion Rizing’s methodologies and suggest processes improvements required to sustain and improve the operations of the organization., • Propagate and champion Rizing’s culture within all levels of the organization., • Perform any additional duties commensurate with the current role, as and when required by the management., • Performs other duties as required. Required Qualifications: • General degree or equivalent/recognized professional qualifications., • Deep understanding of cross-functional processes of enterprise applications or multiple technology platform proficiency with at least 10-12 years of functional and technical experience and industry knowledge., • Possess a thorough understanding of integrated business environments with a deep understanding of the Fashion and Lifestyle industry., • Knowledge and experience in the attune implementation methodology., • A minimum of 2 complete project life cycles in a Architecting role, with customer engagement. Desired Qualifications: • Deep proficiency in OTC/SD, MM/P2P, Retail functional area, • Domain knowledge in the Fashion and Lifestyle industry, • Experience in playing lead roles within the OTC/SD, MM/P2P and Retail functional area, • Experience in working in a Consultancy firm is an added advantage, • Lateral knowledge of all complementary modules, especially related to the cross modular integrations, • Minimum of 6 full cycle implementations, with at least 2 being S/4 HANA Implementations, • Fluent in English (Proficiency in other languages such as German, Dutch, Italian, French, Spanish, Portuguese are an added advantage), • Experience in FIORI, working with the apps within the OTC/SD, MM/P2P and Retail areas, • Knowledge and business experience in working in Order Intake, Orderbook Management and Order Fulfilment teams would be added advantages Knowledge, Skills, and Abilities (KSAs): • Be familiar and updated with state-of-the-art Technology trends., • Excellent communication skills. Ability to articulate ideas and opinions to all stakeholders., • Be result oriented, with an ability to lead and work in teams - interpersonal skills are essential., • Leadership capabilities, result orientation, conceptual thinking, and innovative mindset., • Ability and willingness to take on new initiatives/technologies., • Excellent influencing and persuasion skills with customers and internal project teams and management., • Strong customer service orientation. EEO Statement Rizing is committed to providing a workplace free from discrimination or harassment. We expect every member of the Rizing family to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included and is afforded the respect and dignity they deserve. Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome.

THE PERKS • 33 days Holiday, • Length of Service Benefit – additional day holiday for every year (capped at 5 years), • Employer pension contribution of 5% of your annual salary, • Private Medical Insurance, • Life Assurance, • Complimentary tickets to The View ROLE PURPOSE You will be an integral part of the Front of House Team. You will manage the day-to-day running of the attraction, whilst ensuring our guests enjoy a premium quality guest focused service. You will lead our Front of House Team, and will motivate our staff to deliver an engaging service of excellence, whilst support the growth of secondary spend revenue. WHO WE ARE LOOKING FOR You have a passion for delivering great service, and you are experienced in leading Front of House Teams. You are a role model, a great motivator, and able to get the best out of your teams. You work well under pressure, and have the ability to manage challenging stations including; accidents, incidents, and emergency situations. TO APPLY Send your CV to . To fast track your application, send us a short video introducing yourself, and letting us know why you would be perfect for the role. YOUR RESPONSIBILITIES GUEST EXPERIENCE • To ensure an excellent standard of customer service is delivered by all team members by monitoring and continually seeking to improve customer service standards, • To lead and motivate the team to ensure that they are undertaking their allocated tasks and responsibilities, • Manage customer complaints and queries in the first instance and know when it is appropriate to escalate the complaint to a more senior manager, • Demonstrate a positive presence within by being alert and aware of guests, present yourself to the highest standard and demonstrate you are approachable, • Ensure that all areas of the guests’ journey; main entrance, box office, photo opportunity, F&B areas, the viewing galleries, and retail area etc. always maintained to the highest standards of presentation, • To deputise as the Guest Journey Manager when required. Including attending meetings as their replacement. COMMERCIAL AND TICKETING • Oversee the operation of the box office, ticketing and retail area’s (including supporting the photo opportunity and F&B)., • Be aware of promotional activity and ticket types, ensuring ticketing procedures are followed., • Assist and serve guests at purchase points, handle cash and card transactions, • Ensure income generation activities are maximised, upselling products at purchase points, • Ensure team members carry out daily checks and coach team members to recognise faults, • Support with the fulfilment and dispatching of online orders on a timely basis, • Management of receiving on-site stock deliveries, • Ensure a smooth running of the retail shop, ensuring all goods are received, and stored correctly and replenishment when required., • Support with completing stock takes and rolling stock takes when required., • To oversee the cash office function and support the Cashier when necessary PERFORMANCE AND RESOURCE MANAGEMENT • Responsible for ensuring that the team is competent in performing the requirements of the Guest Ambassador role, • Actively promote the processes of the annual staff appraisal system aimed at supporting and encouraging staff to give of their best performance and strive for operational and service excellence, • Ensure that all administration relating to personnel matters is completed and that accurate and timely records are maintained, • Active support of structured training programmes in line with any brand, vision, culture and values, statutory requirements (e.g. H&S, etc) and yearly objectives, • Be Involved in the recruitment and selection, • Assist with a structured programme of training and systematically review/give constructive feedback to ensure that procedures and required standards of performance are made clear, • Effective performance and attendance managements, • Management of the staff roster OPERATIONAL STANDARDS • To frequently work Duty Manager Shifts, acting as the main point of contact regarding the daily management of the operation and responsible for the general running of the attraction., • To support the Senior Management Team in adopting the role of ‘Bronze Command’ in an Incident Management Situation by implementing key decisions and instigations made by the SMT., • Support the Operations team with developing a comprehensive set of Standard Operating Procedures (SOP's) relating to ticketing, retail and e-commerce and ensuring these are practiced, • To undertake and ensure compliance with Health, Safety and Fire procedures, • Assist with the preparation of emergency and evacuation procedures, • Instruct team members on controlling crowds - organising queues, and managing guest flow, • To support the retail function with system administration on an ad hoc basis., • Ensure team members carry out daily checks. Coach/train team members to recognise faults/problems, • Ensure that all areas of the attraction are clean, safe, tidy and hazard free, • To work and manage out of hours event and supporting our growing events department. YOUR SKILLS • Demonstrable evidence of delivering excellent customer service and maximising revenue generation, ideally within a large visitor attraction or entertainment venue, • Experienced in managing a team at a large visitor attraction or entertainment venue, • Experience in operating EPOS and/or electronic ticketing systems, • Experience of achieving performance objectives, particularly with regards revenue generation, • Ability to motivate the team interactive style to increase sales and ensure efficiency, • Ability to work effectively in a team with good leadership and motivational skills, • Good knowledge and experience of providing premium customer service, • Strong interpersonal skills with competence in building and maintaining effective working relationships at all levels of the organisation and with external stakeholders, • Knowledge and passion for London, • Knowledge and experience of implementing HR policy and procedures in the workplace, including recruitment and health & safety, • Excellent communication, customer service and influencing skills, communicating clearly and confidently in English to a diverse range of guests, staff, peers and managers verbally and in writing, • Exemplary personal presentation standards, • Proficient in the use of Information Technology, able to design and maintain spread sheets and analyse data produced with a good working knowledge of Microsoft Office with the ability to quickly and easily learn other software, • Able to use telephones, radios, computers and other technology as required, to aid carrying out your duties

Are you a product leader passionate about the intersection of artificial intelligence and marketing technology? Do you dream of building intelligent products that redefine how brands connect with their customers? We are looking for a visionary Product Manager, AI & Martech to lead our charge into the next generation of marketing technology at our HQ in Dubai, UAE.. In this role, you will own the strategy and execution for cutting-edge AI-driven products, from conception to launch. You will be the catalyst that transforms business ambitions into innovative, market-leading solutions that leverage the full potential of AI. If you are an expert in both product management and the Martech landscape, and you're excited to shape the future of marketing, we need you on our team. What You'll Do: • Define the Vision: Craft and communicate the compelling product vision, strategy, and roadmap for our suite of AI-enabled Martech products., • Drive Execution: Translate complex business and customer needs into clear product requirements, user stories, and actionable delivery plans., • Lead Cross-Functional Teams: Partner closely with Engineering, Data Science, and Marketing teams to build, launch, and iterate on products that deliver measurable value., • Champion Innovation: Continuously research and integrate the latest advancements in AI and Martech to ensure our products remain innovative, competitive, and ahead of market trends. Who You Are (Qualifications): • You have product management experience, with a proven track record of launching and managing Martech products., • You possess deep, hands-on expertise with AI technologies (e.g., ML, predictive analytics, NLP) and a strong understanding of how they apply to marketing use cases., • You have strong product management fundamentals—you're an expert in roadmap development, prioritization frameworks, and end-to-end product lifecycle management., • You have an enterprise mindset: you're resilient, thrive in ambiguity, and hold yourself accountable for outcomes., • You are a brilliant influencer and communicator, able to align and inspire cross-functional teams and stakeholders. Why Join Us? • Pioneering Work: Lead greenfield initiatives at the forefront of AI and marketing technology., • Strategic Impact: Own a critical product portfolio and directly influence our company's strategic direction., • Top-Tier Team: Collaborate with a world-class team of engineers, data scientists, and marketers to build amazing products. About Us- Landmark Group Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure. Over the years, our UAE - based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC's largest omnichannel retailers and India's top home and fashion retailer. We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Home Centre, Emax, Fitness First, to Fun City, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade. As a part of the Landmark Group, a renowned retail and hospitality conglomerate in the Middle East, North Africa, and India, Landmark Digital is the dynamic digital arm of Landmark Retail, serving as the cornerstone of our omnichannel business strategy. Headquartered in Dubai, UAE, we oversee the digital operations of eight leading brands across diverse geographies, with ambitious plans for expansion into new territories and functions. Joining us means becoming a vital part of the Middle East's most significant bricks-to-clicks success story, boasting an impressive year-on-year growth rate exceeding 100%. Comprising a talented workforce of over 700 professionals across diverse domains, Landmark Digital spearheads various functions including Enterprise and E-commerce Tech, Product Management, User Design, and MarTech, among others. With our futuristic outlook, we are committed to delivering seamless digital experiences to our customers. Landmark Digital At Landmark Digital, we cultivate an agile work culture, empowering you to make impactful decisions from day one within collaborative squads comprising professionals from over 20 nationalities. Additionally, our dedicated software development center in Bangalore, India, offers opportunities for incubation, design, and optimization of digital products. Working at Landmark Digital means engaging with cutting-edge technologies, including Enterprise and E-commerce tech, headless commerce, Java Spring Boot, React Native, React frontend, and Azure Cloud solutions, providing an enriching environment for professional growth and development. In addition to competitive remuneration and benefits, we prioritize continuous learning and growth through dedicated training and upskilling initiatives. Furthermore, our vibrant workplace culture fosters camaraderie through various team events, celebrations, and recreational amenities, ensuring a fulfilling experience both personally and professionally. Come be a part of Landmark Digital, where innovation, collaboration, and growth converge to redefine the digital retail landscape

My client is seeking an experienced HR Manager / HR Operations Manager that thrives in a fast-moving, multi-site environment. This role is working for a well-known Retail / Consumer business in London. This role is all about driving efficiency, leading a team, and ensuring smooth people operations across both retail and head office functions. Key Responsibilities: • Leading the operational HR team (3-4 direct reports) whilst creating a high-performing and collaborative culture., • Overseeing the full HR administration lifecycle – from onboarding to exit – ensuring seamless processes across multiple sites., • Partnering with payroll, senior leaders, and managers to deliver effective people operations in a dynamic, customer-focused environment., • Managing key third-party relationships, audits, and compliance requirements., • Driving HR projects such as system implementations, process improvements, and wellbeing initiatives., • Managing employee relations case work. Role profile: • Proven experience managing HR operations in a fast-paced, multi-site setting (at least 50+ locations)., • Must come from a Consumer background (Retail / FMCG / Hospitality), • Strong team leadership skills – able to mentor, motivate, and develop others., • Confident in handling processes at scale, with an eye for detail and continuous improvement., • A proactive approach to problem solving, with the ability to balance hands-on operations with strategic input. What's on offer? • A competitive base salary (£50,000-£60,000), • Bonus, • Private benefits, • Hybrid work policy (3 days per week in the office), • Opportunity to develop a team This is a fantastic opportunity for someone who enjoys people leadership, operational excellence, and making an impact across diverse teams and locations. You must be able to work at pace, covering a number of site across the UK. This role will report into the Chief People Officer and look after HR operations across the business, whilst also having several key partnering duties directly for the CPO.

JD.com (NASDAQ: JD; HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, the company has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions. Learn more about us: ___ JD.com is offering internship opportunities to graduate students at our office located in Westminster, London. The ideal candidate will have a keen interest in e-commerce, technology, and related businesses, a passion for solving business problems, and a strategic growth mindset. This is a unique opportunity to work directly alongside senior leadership in our buying/merchandising team and see the real world impact of your work. We are able to offer an immediate start。 Key Responsibilities • Support the category leader, manager and category buyers in day to-day merchandising activities such as assortment planning, product selection, and inventory management., • Assist in vendor communication, negotiation, and relationship management to ensure timely delivery of products and adherence to quality standards., • Conduct market research, competitor analysis, and consumer trend analysis to identify emerging opportunities and threats in assigned product categories., • Maintain accurate product data, pricing information, and inventory records in the merchandising system to facilitate effective decision-making and reporting., • Help identify and correct errors in product descriptions, visuals or data., • Coordinate with cross-functional teams to execute promotional campaigns, product launches., • Assist in preparing presentations, reports, and analysis for category reviews, business meetings, and executive updates., • Develop skills in data analysis, communication, and organisation within a supportive environment., • Participate in team activities to learn about product management and category operations. Qualifications • Bachelor-level or Master-level student. You must currently be enrolled as a full-time university student at the time of applying., • Relevant experience in retail, merchandising, or buying (through an internship or otherwise) is a plus., • No more than 2 years of work experience., • Familiarity with e-commerce platforms and online shopping trends is a plus., • Basic analytical skills to interpret data and trends., • Basic skills in Excel., • Proficient in English. Core Competencies • Quick Learning Ability : The ability to quickly acquire new knowledge and adapt to the dynamic cross-border e-commerce industries., • Achievement Drive: A strong sense of goal orientation and initiative to drive business growth., • Data Analysis Proficiency: the ability to interpret market and consumer behavior data to optimise procurement and marketing strategies., • Cross-Cultural Communication: Familiarity with different regional markets and the ability to communicate effectively with international suppliers or customers.

At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME. Why join us? Our vision – we are building the worlds most admired and compelling brand ecosystem Our purpose – we are elevating the lives of the many with access to the world’s best brands and experiences At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles: • Think without limits - Think fast, think fearlessly, and take the team with you, • Own it and back yourself - Own the basics, own your role and own the results Job Description We are seeking a highly motivated Data Implementation Analyst to join our Data team. This role is crucial for enabling accurate, scalable, and insightful data collection to support product development, marketing initiatives, and strategic decision-making. The successful candidate will act responsible for translating tracking and data requirements into reliable implementation plans. This position is ideal for someone with a strong analytical, data and technical foundation, experience in tag management and analytics tools, and a keen eye for data accuracy. You’ll need to be a proactive problem-solver who thrives on enhancing data quality and who can identify opportunities for improvement in data, tracking and measurement processes. KEY RESPONSIBILITIES • Data Requirements Gathering – Ensure data requirements are captured appropriately for intended business Use Cases across Marketing Data, Operations Data and Web / App Features., • Analytics Implementation – Build and support end-to-end data implementation processes across digital platforms, ensuring alignment with business goals., • Maintain and Enhance Analytics and Data Infrastructure – Ensure tools like GTM, GA4, Segment / Server-side Tracking Tools and related SDKs are correctly configured. Conduct audits and resolve discrepancies in data capture., • Ensure Data Accuracy and Integrity – Validate data collected through digital platforms, identify gaps, and implement solutions to maintain high standards of data quality., • Support Product Feature Releases – Collaborate with Product Leads, Product Owners, Architects and Engineers to define and implement tracking for new features and enhancements., • Proactively Identify Tracking Opportunities – Analyse user journeys, product features and uses interactions to suggest improvements and additional tracking that could offer business value., • Manage Critical Fixes – Identify, prioritise, and implement urgent fixes for broken or missing tracking that could impact reporting and analysis., • Cross-Team Collaboration – Serve as the data implementation specialist in cross-functional meetings, offering guidance and ensuring clear communication of data and tracking needs., • Documentation and Knowledge Sharing – Maintain detailed implementation specs and data layer documentation, particularly for Tracking, Attribution and Data Instrumentation, • Compliance & Security: Ensure data products comply with industry standards, regulations, and security protocols. Qualifications • Education: Bachelor’s degree in Analytics, Computer Science, Engineering, or a related field., • Work Experience: 3+ years of experience in digital data and analytics implementation, ideally in a Product and E-commerce environment., • Channel Attribution: Strong understanding of Marketing Data and Channels, as well as the data foundations required for accurate reporting on Channel Performance., • Key Tools and Technologies: Solid expertise in tools such as Google Tag Manager, Google Analytics (GA4), Segment / Server-Side Technologies, Snowflake and BigQuery., • Tag Management: Familiarity with JavaScript and understanding of HTML/CSS for tag troubleshooting., • Problem Solving: Strong problem-solving skills and attention to detail when validating data or resolving tracking bugs., • Communication: Excellent communication skills to work effectively with technical and non-technical stakeholders., • Tracking Debugging: Experience with debugging tools such as Chrome DevTools, Tag Assistant, and network analysis tools., • Hands-on Coordination: Ability to manage multiple priorities and lead relevant squads to deliver accurate implementations under tight timelines., • Agile Methodologies: Experience with Agile/Scrum methodologies and tools., • Attention to Detail: High attention to detail, ensuring precision and accuracy in all aspects of data management., • Leadership: Demonstrated leadership skills in data implementation, with the ability to inspire and guide teams towards achieving common goals. Additional Information Along with your benefits package we also offer a wide range of perks for our colleagues: Reward, Recognition and Opportunities Frasers Champion- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have thought without limits, owned it or been relevant. Fearless 1000 – By October 2025, we want our share price to hit £10. If that happens for 30 or more consecutive trading days, all colleagues across the business will receive a bonus! The top 1000 performers in the company will receive unprecedented bonuses, worth from £50,000 to £1million! Senior leaders across the business nominate these performers twice a year for embodying our core values and delivering exceptional performance*. *subject to terms and conditions Frasers Festival – An event like no other! Frasers Festival is our celebration for Head Office and Retail Staff across the UK and Europe – hosting a MEGA brand village, guest speakers from the world's biggest brands, evening entertainment, the ultimate Frasers Fearless Fitness Challenge and much more. CEO Sessions – Once a quarter we offer 20 employees the opportunity to attend our “CEO Sessions” ran by our CEO and leadership team. Employees have the chance to connect, network and submit questions around specific topics such as our Sports or Luxury business. Retail Reconnect – In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, Head Office employees will gain insights by spending two days in one of our stores or the Warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work. Employee Welfare Frasers Fit – Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free. Retail Trust – We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support. What’s next? Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter- this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.