Service Manager - Supported Housing
20 hours ago
Gainsborough
Salary:£22,597.64 pro-rata (FTE £41,805.63)Contract:Fixed Term 12monthsYour week: 20 hours per week: Mon, Tues, Thurs 9:00am - 4:30pmLocation:Office Based - Gainsborough HRS As aService ManageratAmplius,youlltake ownership of the day-to-day running of our Gainsborough HRS service, ensuring the delivery of safe, high-quality, person-centred support for our customers.Youlllead and inspire your team,maintainregulatory compliance, and work collaboratively with partners to deliver a service that promotes independence,dignityand wellbeing.Snapshot of your role • Lead the day-to-day operational management of the service, ensuring compliance with all contractual,regulatoryand legislative requirements., • Deliver a safe, person-centred service where customers receive support aligned to their assessed needs and personal goals., • Oversee safeguarding, incidents, complaints, riskmanagementand quality assurance processes, ensuringtimelyreporting and action., • Manage referrals,assessmentsand support planning, ensuring these are current,meaningfuland customer-focused., • Provide strong leadership to Community Support Workers, Night Porters, the Estates Officer and Cleaner, ensuring effective supervision, staffing levels and service delivery., • Maintainfinancial oversight including budgets, rent accounts, expendituremonitoringand adherence toAmpliusfinancial procedures.Whatwerelooking for, • Knowledge of housing-related support services, particularly homelessness., • Understanding of regulatory standards, professionalboundariesand safeguarding requirements., • Experience working with partners, includingorganisingand leading multi-agency meetings., • Ability to manage anti-social behaviour, apply Positive Behaviour Support approaches and empower customers to shape their service., • Awareness of basic building maintenance and health & safety responsibilities., • Strong communicationskills with the ability to resolve conflict using mediation techniques., • Competent use of Microsoft Office systems including Word,Exceland Outlook.Desirable, • Closing Date: Wednesday 18th March 2026 JBRP1_UKTJ