Customer Account manager
hace 1 día
Guildford
Customer Account Manager Rotherham £27,000 Due to continued growth our client is now in a position to recruit a customer account manager. This vacancy is working with current customers dealing with all inbound enquiries. Working closely with the manager, the ideal candidate will be highly motivated and able to provide technical support to customers developing a trusted relationship enhancing the company's experience. Role requirements Qualifying customer requirements & identifying the appropriate product to offer. Processing enquiries via an in-house database. Generating enquiries on to production facilities & sub-contractors. Monitoring & progressing open RFQ's, to ensure that SLA's are achieved. Liaise with Sales Team for commercial decisions. Generating quotations on mainframe SAP system. Providing product support to colleagues & customers. Ideal Candidate: Previous experience in a technical support position would be a distinct advantage Knowledge of IT infrastructure Self-motivated, positive, proactive, enthusiastic and a strong team player Ability to communicate, listen, influence and liaise with prospects from various backgrounds and at all levels Willingness to be trained in new techniques and skills Experience of CRM beneficial but not necessary Hours/Benefits: Monday to Friday 9.00am – 5.00pm Pension Free parking Annual pay increase Excellent training Career progression DONSM At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please visit our website. TPBN1_UKTJ