Operations Director
23 days ago
Lincoln
Operations Director \n Lincoln£70,000- £80,000 Plus BonusOur client, a reputable SME based in Lincoln, is the home of an industry-leading brand, supplying high-performance products into the construction, automotive and trade sectors. \n Their products are trusted by major national retailers, alongside a rapidly growing customer base across the UK. \n With ambitious plans to scale to a £50 million business within the next three years, this is a pivotal time to join the company and play a key role in shaping the future of the operation. \n Due to continued growth, they are looking for an experienced and hands-on Operations Director to take ownership of the day-to-day operational performance of the business while helping build the systems, structure and processes needed for future growth. \n This is a high-impact role within a fast-moving SME environment where sales and demand are growing rapidly, and the operational infrastructure now needs strengthening to support the next stage of the company’s journey. \n You will lead a team across warehouse, supply chain, operations and customer/client care functions, ensuring the business delivers efficiently, professionally and at scale. \n Key Responsibilities \n \n\n • Oversee the day-to-day operational running of the business\n, • Lead and develop a multi-functional team across warehouse, supply chain, operations and customer care\n, • Ensure customer orders are fulfilled accurately and on time, including both next-day dispatch products and bespoke assembled orders\n, • Improve operational planning, workflow and communication across departments\n, • Monitor stock flow, supplier performance and operational bottlenecks\n, • Introduce and improve systems, processes and KPIs to support growth and efficiency\n, • Work closely with the sales function to ensure operational capability aligns with business demand\n, • Manage operational priorities, resource planning and problem-solving in a fast-paced environment\n, • Drive continuous improvement across warehousing, logistics, fulfilment and customer service\n, • Support the business through a period of significant growth and operational transformation\n\n Requirements \n We are looking for an ambitious and commercially aware operations professional who combines strong leadership skills with a practical, hands-on approach. \n \n\n • Previous experience in an Operations Director position or similar leadership role\n, • Strong background in warehouse and operational management\n, • Experience working within an SME environment\n, • Proven track record of supporting or leading business growth and operational scaling\n, • Ability to implement structure, process and operational improvements\n, • Strong organisational and planning skills\n, • Experience managing multiple moving parts within a supply chain or fulfilment operation\n, • Confident leadership and people management capability\n, • Excellent communication and problem-solving skills\n, • Ideally, exposure to both smaller businesses and larger structured organisations\n, • Experience within industrial products, distribution, engineering, manufacturing or technical products would be advantageous, but is not essential.\n\n Benefits \n Salary- £70,000- £80,000 basicProfit related bonus \n