Sales consultant jobs in HatfieldCreate job alerts

A leading Independent IT Infrastructure and Services Consultancy are looking for a ServiceNow Process Lead Consultant 3-month contract initially, to start ASAP Remote Role with potential customer travel Outside IR35 ServiceNow Process/Lead Consultant required to join a ServiceNow Centre of Excellence. A team of highly skilled Architects, Project Managers, Lead/Business Process Consultants and Technical Consultants responsible for maximising the benefits of the ServiceNow Platform An Elite ServiceNow partner with experience from hundreds of enterprise deployments of ServiceNow, enabling customers achieve successful transformation outcomes. Overview Lead and advise customers through their ServiceNow journey, designing tailored solutions in collaboration with technical and project teams. Operate with autonomy, managing priorities and delivering work within agreed timelines while reporting to the Head of Lead Consulting. Contribute to internal ServiceNow communities, sharing platform knowledge and best practices. Hold relevant ServiceNow certifications and ITIL Foundation accreditation, with deep expertise in ITSM and at least one additional ServiceNow area and 3–5 years of experience in similar roles Mentor junior consultants and support the Solution Consulting team with strategic guidance and platform insights. Communicate effectively with stakeholders at all levels, staying current with ServiceNow developments and applying insights to customer engagements. Key Accountabilities and Responsibilities Providing advice and guidance to the customer on the best approaches for implementing ServiceNow in terms of: ITIL best practice ServiceNow best practice Industry trends and use of ServiceNow Providing business analysis to understand and document customer requirements Conduct process workshops to: Establish current customer requirements and review any solutions already considered to meet the customer’s business needs Finalise the requirements and agree the best approach for subsequent implementation of ServiceNow On smaller projects, where a separate Project Manager has not been assigned, is also responsible for: Managing project tasks and timelines Project progress meetings with the customer Providing a single point of contact between the customer and internal esources Working closely with the Technical Consultants, responsible for the delivery of the solution, to ensure that what they deliver meets the requirements confirmed with the customer Adopting and conforming to company standards and policies Leading Sprint review “show and tell” workshops Executing the functional testing prior to UAT, leading UAT review meetings, and supporting go-live and early life support Working with the Project Manager on the sales to delivery handover Participating in internal ServiceNow communities and other knowledge sharing activities Ensures the department meets SLA, KPI and OLA performance targets Maintains & improves stakeholder satisfaction levels Understands and adheres to policies and procedures

Job Description: Workplace Consultant Job Title Workplace Consultant — Corporate Department Sales Location St Albans – JPA HQ Reporting to Head of Sales and Marketing Working Hours 09:00 – 17:30, Monday – Friday Remote / Field Working • 3 days per week onsite with clients, • Monday is office-based at HQ., • One additional flex day (office or home), excluding Mondays. Company Overview JPA Workspaces designs and delivers sustainable workplace solutions for some of the UK’s most ambitious businesses. Whether it’s a fast-growth fintech, a creative media group, a global consultancy, Higer education institution or the NHS we help clients create agile, attractive environments that reflect their brand, support hybrid working and perform commercially. Backed by 50 years of trading experience, our corporate offer blends design insight, operational excellence and ESG leadership into one seamless, strategic service. Our job is to make our clients’ spaces work harder — for people, for planet, and for performance. Role Focus This role is all about reactivating and maximising the value of corporate accounts — a mix of high-potential but underperforming clients, lapsed contacts, previously successful accounts that have stalled and new business. Your mission is to: Deliver Gross Profit target – Can be achieved in several ways • Re-engage – Audit each account, understand what’s worked (and what hasn’t), rebuild contact with key decision-makers, and reposition JPA as a strategic partner., • Re-energise – Identify fresh opportunities within each client — from minor reconfigurations to major refits — and put JPA front and centre for upcoming workplace projects., • Reposition – Lead with insight, not just product. Use our sustainable credentials, design capability and client-first mindset to open doors and elevate conversations beyond price and procurement., • Revive and Grow – Take each account on a journey — from low or no engagement to active, high-trust relationships delivering consistent gross profit., • Open New – Through prospecting and working leads passed you will work solutions through to close and then open the accounts for further spend. This is about working qualified opportunities, working smart — deepening client relationships, spotting latent potential, and making strategic account management your superpower. Key Objectives • Hit 100% of agreed gross-profit target (see KPI document)., • Engage all stakeholders relevant to workplace strategy —C-suite influencers., • Build, manage and execute tailored growth plans for each assigned account., • Deliver consistent touchpoints across your portfolio — including check-ins, reviews and pipeline planning sessions., • Increase volume and value of workplace opportunities through strategic account development. Operational Excellence You’ll work cross-functionally to deliver outstanding client experiences: • End-to-end sales responsibility – manage bd, sales process, build a pipeline and closing to deliver target, • Sales Support & Design – Provide clear briefs, written deliverables, timelines and agreed formats, • Client Services & Project Ops – Align on delivery dates, aftercare, and ongoing support Macro Responsibilities • Daily sales activity – calling, outreach and meetings, • Account Planning – Own and execute strategic growth plans across named accounts, • Performance Reporting – Monthly pipeline and activity reporting; quarterly territory SWOT, • Client Engagement – Run quarterly satisfaction reviews and feed results into continuous improvement, • CRM & Forecasting – Maintain high data hygiene in HubSpot; ensure follow-ups are actioned within 24 hours, • Continuous Improvement – Share client feedback and market intel with the team to refine offers and positioning Your Skills & Competencies Your Soft Skills • Skilled communicator who can navigate commercial and creative conversations with ease, • Curious, empathetic and commercially aware, • Organised and reliable, with a high sense of personal ownership, • HubSpot or CRM power-user with strong admin discipline, • Experience in interpreting client spend data and growth patterns, • Awareness of key trends in workplace design, sustainability and hybrid working, • Familiarity with the procurement landscape in private sector organisations, • At least 4 years sales experience it doesnt need to be in contract furniture but does need to be solution selling. Your Career Development • Clear pathway to Senior Workplace Consultant based on performance, impact, and leadership, • Ongoing CPD across sustainability, workplace consultancy and strategic account development Salary is £40 - £45k depending on experience

Contact Centre Manager – £50k Location: Welwyn Garden City (fully office-based) Salary: £50,000 per annum + excellent benefits Contract: Full Time, Permanent The Opportunity We’re proud to be supporting an award-winning, industry leader in their search for a Contact Centre Manager to lead their multi-channel operation. Known for their outstanding reputation and market-leading customer service, they’re looking for a driven and strategic leader to continue raising standards across inbound, outbound, and email channels. This is a career-defining role for someone who thrives on people leadership, strategic planning, and delivering premium customer experiences. The Role As Contact Centre Manager, you’ll lead, coach, and develop a team of advisors with the support of Team Leaders, ensuring the delivery of consistently exceptional service. You’ll be responsible not only for maintaining high performance and quality standards, but also for shaping the strategy of the contact centre, identifying opportunities for improvement, and introducing ideas that drive growth. Key responsibilities include: • Leading, coaching, and developing advisors with the support of Team Leaders, • Monitoring and improving quality standards across all customer interactions, ensuring every touchpoint reflects a premium customer journey, • Using data and insight to guide strategic decision-making, highlight trends, and spot opportunities, • Identifying growth opportunities for the business, including ways to increase revenue and enhance customer loyalty, • Owning performance metrics across service levels, conversion, and productivity, • Streamlining workflows, scripts, and processes to improve efficiency and customer satisfaction, • Contributing to workforce planning, resourcing, and operational strategy, • Partnering with senior leadership to align customer contact with wider business objectives, • Driving continuous improvement and embedding a performance-focused culture that supports commercial growth About You You’ll be a confident, tenacious leader who combines strong operational knowledge with the ability to think strategically. With proven success managing contact centres or large customer service teams, you’ll bring a coaching-first mindset, commercial awareness, and the ability to inspire high-performing teams. You will need: • Proven experience managing a contact centre or large customer service/sales team, • Strong background in coaching, development, and upskilling teams, • Experience monitoring quality and raising standards of performance, • Commercially minded with the ability to identify improvements and revenue opportunities, • Strategic thinker with experience influencing business direction, • Data-driven approach with strong decision-making and problem-solving skills, • Fully office-based in Welwyn Garden City (not hybrid or remote) Why Join This Team? As an award-winning organisation, this company combines outstanding customer service with a reputation for excellence. As Contact Centre Manager, you’ll play a pivotal role in shaping the future of the function, delivering strategic improvements, and driving results across a multi-channel operation. • Competitive salary of £50,000, • 25 days holiday plus bank holidays, • Career progression and professional development opportunities, • The chance to make a strategic impact at an award-winning, industry-leading organisation This vacancy is being advertised by SRM Recruitment – Welwyn Garden City office. If you are interested in this role or are looking for a similar opportunity, please contact Senior Consultant Lizzie Burgess directly for a confidential discussion. Our Welwyn Garden City team specialise in permanent, temporary, and contract recruitment across Accountancy & Finance, Human Resources, Marketing & Creative, Office Support, and Procurement & Supply Chain, helping candidates find the right role for their skills and career ambitions.

Salary: Average consultant earns >7k per month (uncapped commissions) Are you an ambitious, self-driven salesperson looking for the freedom to build your own business with unlimited earning potential? Join Dojo, the #1 payments provider for SMEs in Britain, and take control of your success with a self-employed, commission-only role. With a high-earning commission structure, a residual income model, and industry-leading products trusted by businesses, you’ll have everything you need to thrive. Plus, with full access to cutting-edge sales tools, expert training, and ongoing support, you can sell with confidence and maximise your growth. Key Responsibilities As a Payments Consultant, your main duties will include: • Building and maintaining relationships with business clients, identifying their needs, and offering tailored payment solutions., • Conducting sales presentations and product demos to prospective clients, showcasing Dojo’s seamless payment systems., • Closing deals and expanding your customer base, generating residual income from each account you bring on., • Representing Dojo at events and conferences, growing your network, and enhancing the company’s brand presence., • Managing your sales pipeline and focusing on long-term relationship building to maximise earnings. Qualifications and Experience: • UK/EU driver’s license & access to a vehicle (preferred for this field-based role)., • Self-motivated and goal-driven with a passion for sales. Experience: • At least 2 years of sales experience is preferred, especially in field sales or a B2B environment. Experience in the payments or financial sector is also advantageous but not required. Skills and Competencies The ideal candidate will possess: • Strong communication and presentation skills, with the ability to connect with business owners and present solutions effectively., • Excellent closing abilities, with a focus on meeting and exceeding sales targets., • Entrepreneurial mindset, driven to build and grow your own business with the support of a market-leading company. Working Conditions • Work hours: Flexible working hours, giving you full control over your schedule., • Location: Field-based, UK-wide., • Remote/Office-based: This is a self-employed role, offering you the freedom to choose your ways of working. Benefits Dojo offers a range of benefits to help you succeed and build a successful business: • Unlimited earning potential with fast upfront commissions, daily settlements for immediate rewards, and monthly residual payments to build long-term income—maximising both your short-term gains and future success., • Sell with confidence— Dojo isn’t just a trusted payments provider, but a flexible and solutions-driven one, offering businesses the tailored payment solutions they need to thrive., • Comprehensive training and ongoing support, whether you're new to the industry or an experienced salesperson, ensuring you have the product knowledge and sales skills to thrive., • No geographical restrictions—expand your business anywhere in the UK. We're reviewing applications on a rolling basis, so don't wait! Apply today to kickstart your exciting journey with Dojo! Please refer to our Data Privacy Statement for Candidates - ___ for details on our data handling practices during your application. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by requesting this from the Dojo team.

Our values are innovation, communication, ownership and networking collaboration, and we are looking for people who share our passion and want to be part of our success. Comprehensive training, with an initial training course when you start, and ongoing support provided.