Sales development representative jobs in WillenhallCreate job alerts

Due to continued growth and market development, we are searching for an experienced Customer Service Representative to become an active team member supporting the UK sales region. In this varied and challenging roll, you will be responsible for the first customer contacts. We are looking for someone who has a passion for delivering exceptional customer service as a tool to sustain our growth. You provide our clients with excellent support and full solutions. Thanks to your commercial attitude and technical aptitude, you will enhance sales over the phone and by email. You will manage and follow up the end-to-end process from product selection, quoting, sales order entry up to the delivery of materials. You will need to build strong relationships with our customers, sales and technical support teams and our Credit Department in Luxembourg. Furthermore, you will have the following duties: Key Responsibilities: • Provide customers with price, lead time, product information, technical documents, etc. to influence decision making and maximize sales, • Prepare and follow up on quotes based on pricing guidelines from the commercial team, • Understand and convert customer requirements into orders in our SAP ERP system, • Process and follow up on incoming orders according to our established procedures, • Cooperate closely with the credit department to ensure reliable order fulfilment, • Liaise with the replenishment team and occasionally with suppliers, • Coordinate shipments to customers – liaise with the warehouse / carriers if necessary, • Check daily reports and act accordingly, • Additional administrative tasks upon request from the Local Operations Manager Qualifications and experience: • This position requires experience of 3+ years in a commercial or customer service environment (ideally B-to-B), • You have a technical aptitude and any experience in a technical environment (construction would be an advantage), • You have excellent administrative skills and are attentive to details, • Knowledge of International business would be an advantage, • You are at ease with phone communication for order clarification, • You have an excellent command of English. Other language skills are also advantageous, • SAP experience is an advantage, • You have strong verbal and written communication skills, and you are a good team player, • You are a fast learner, a dynamic and agile multi-tasker and enjoy the challenges of a busy office environment, • You have a good knowledge and experience with IT tools Reporting line and location: This is an office-based role located either in Tipton, West Midlands or Epworth, North Lincolnshire, and reporting to the Local Operations Manager. Our offer: Stable company: for over three decades, our company has stood the test of time, weathering economic shifts, technological revolutions, and industry changes. We are not just stable; we are a ship that has sailed through storms and emerged stronger. Be part of a team that values tradition, experience, and unwavering commitment. Package: we offer competitive compensation that recognizes your expertise and dedication. Great place to work: we are not just a big company; we are a close-knit community that spans continents. As you contribute to impactful projects, you will experience the best of both worlds: the resources and reach of a multinational structure combined with the warmth and support of a tight-knit family. Grow your career with us, collaborate across borders, and enjoy the advantages of a truly inclusive and nurturing environment. Apply now and become part of our extraordinary journey!

Junior Telesales Executive (Internal)£27,000 - £30,000 + Progression + Training + Company Bonus + 25 Days Holiday + Bank Holidays + Early Friday Finish + Company BenefitsDudleyAre you a Junior B2B Sales professional looking to join a long-established UK manufacturer where you'll have the opportunity to manage customer accounts, develop new business and directly contribute to sales growth?Do you enjoy building strong customer relationships, proactively identifying sales opportunities and working closely with external sales teams to turn enquiries and leads into long-term commercial relationships?The company are a respected UK manufacturing business with a strong reputation for quality, reliability and innovation within the plumbing and construction sectors.The business supplies a wide range of plumbing products to customers across the UK, working with merchants, distributors and trade customers to provide dependable products and high levels of customer service.This is a hands-on commercial position suited to someone who enjoys speaking with customers, building relationships and taking ownership of opportunities from initial enquiry through to successful conversion.The Role:Manage and develop a designated portfolio of UK customer accounts alongside external sales colleaguesProactively contact existing customers to strengthen relationships and identify opportunities for additional salesIdentify and develop new business opportunities through outbound calling, lead generation and market researchBuild relationships with customer decision-makers and key stakeholdersPromote the company's range of plumbing products and solutions to new and existing customersPrepare quotations and tender submissions, ensuring opportunities are followed up effectivelyThe Person:Some experience in internal Sales, Account Management, B2B Sales, Sales Administration or a similar commercial roleReference Number: BBBH27184bKeywords: Internal Sales Executive, Internal Sales, Internal Account Manager, Account Manager, Sales Executive, Sales Coordinator, Sales Representative, B2B Sales, Business Development, Service, Sales Pipeline, CRM, Building Products, Merchant Sales, Trade Sales, Industrial Sales, External Sales Support, Sales Administration, Product Sales, UK Sales, Dudley, West MidlandsWe are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The remuneration offered will be dependent on the extent of your experience, qualifications, and skillset.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.TPBN1_UKTJ

Applications Engineer (Sliding Head Lathes) £33,000 - £36,000 OTE 50K + Company Car + Training + Progression Dudley, Birmingham Are you an Applications Engineer or CNC Programmer with experience programming Sliding Head lathes looking to work for a highly technical OEM Machine business that can offer a highly competative package including a 15K bonus? Do you want a role that can provide flexibility, either working from an office or going to customer sites, and provide expert in-house training to enable you to become a technical expert? As an Applications Engineer, you will be the go-to technical specialist for highly regarded CNC machines. You will be integral to customer training, showing clients how to programme and operate, delivering turnkey solutions and performing demos. This is a client facing role with the potential of travel, where you will act as the representative between the sales department and customer. Recognised as the number one industry leader in the training and development of their Engineers, this OEM prides themselves as market leaders of highly specialised Sliding Head Lathes that are used for making high precise small parts. This role would suit an Applications Engineer or CNC Programmer from a Sliding Head Lathe background who is looking to progress to an applications engineer, taking a more hands on role and delivering turnkey projects for high profile clients. The Role: Conducting customer training on machine programming and operation Delivering turnkey solutions to customers Performing test cuts, demos and exhibitions 70/30 split between office work and visits to customer sites. Company car provided Mon-Fri, 8am-4:30pm The Person: Applications Engineer or CNC programmer Sliding Head Lathe programming experience Reference number: BBBH 26948b Applications, Engineer, Engineering, Programmer, CNC, Trumpf, Sliding, Head, Machine Tools, Citizen, Lathe, Cut, Machinery, Machinist, Star, Micron, Dental, G-Code, G, Code, Electrical, Test, Testing, Turnkey, Birmingham, Dudley, Brierley Hill, Wolverhampton If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. TPBN1_UKTJ

CNC Machinist (Programming) OTE 50K + Company Car + Training + Progression Dudley, Birmingham Are you a CNC Programmer from a G-Code background looking for an exciting next step in your career, working with highly bespoke CNC Lathes for an OEM, that will encourage your development through tailored in-house training, enabling you to become a fully-fledged Applications Engineer? Do you want to join a company offering a highly competitive package with a 15K Bonus and a client facing position? As an Applications Engineer, you will be the go-to technical specialist for highly regarded CNC machines. You will be integral to customer training, showing clients how to programme and operate, delivering turnkey solutions and performing demos. This is a client facing role with the potential of travel, where you will act as the representative between the sales department and customer. Recognised as the number one industry leader in the training and development of their Engineers, this OEM prides themselves as market leaders of highly specialised Sliding Head Lathes that are used for making high precise small parts. This role would suit a CNC Programmer from a G-Code background who is looking to progress to an applications engineer, taking a more hands on role and delivering turnkey projects for high profile clients. The Role: Conducting customer training on machine programming and operation Delivering turnkey solutions to customers Performing test cuts, demos and exhibitions 70/30 split between office work and visits to customer sites. Company car provided Mon-Fri, 8am-4:30pm The Person: CNC programmer G-Code background Looking to become an Applications Engineer Reference number: BBBH 26948a Applications, Engineer, Engineering, Programmer, CNC, Trumpf, Sliding, Head, Machine Tools, Citizen, Lathe, Cut, Machinery, Machinist, Star, Micron, Dental, G-Code, G, Code, Electrical, Test, Testing, Turnkey, Birmingham, Dudley, Brierley Hill, Wolverhampton If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. TPBN1_UKTJ

CNC Programmer (Progression To Applications Engineer) £34,000 - £36,000 Bonus OTE 50K Company Car Training Progression Dudley, Birmingham Are you a CNC Programmer from a G-Code background looking for an exciting next step in your career, working with highly bespoke CNC Lathes for an OEM, that will encourage your development through tailored in-house training, enabling you to become a fully-fledged Applications Engineer? Do you want to join a company offering a highly competitive package with a 15K Bonus and a client facing position? As an Applications Engineer, you will be the go-to technical specialist for highly regarded CNC machines. You will be integral to customer training, showing clients how to programme and operate, delivering turnkey solutions and performing demos. This is a client facing role with the potential of travel, where you will act as the representative between the sales department and customer. Recognised as the number one industry leader in the training and development of their Engineers, this OEM prides themselves as market leaders of highly specialised Sliding Head Lathes that are used for making high precise small parts. This role would suit a CNC Programmer from a G-Code background who is looking to progress to an applications engineer, taking a more hands on role and delivering turnkey projects for high profile clients. The Role: Conducting customer training on machine programming and operation Delivering turnkey solutions to customers Performing test cuts, demos and exhibitions 70/30 split between office work and visits to customer sites. Company car provided Mon-Fri, 8am-4:30pm The Person: CNC programmer G-Code background Looking to become an Applications Engineer Reference number: BBBH 26948 Applications, Engineer, Engineering, Programmer, CNC, Trumpf, Sliding, Head, Machine Tools, Citizen, Lathe, Cut, Machinery, Machinist, Star, Micron, Dental, G-Code, G, Code, Electrical, Test, Testing, Turnkey, Birmingham, Dudley, Brierley Hill, Wolverhampton If youre interested in this role, click apply now to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&Cs, Privacy Policy and Disclaimers which can be found at our website.

IT Sales | Business Development Consultant Location: Edgbaston, Birmingham - Hybrid after initial probation period Salary: £(phone number removed)K Mon-Thurs 8-5.30pm or 8.30-6pm/Fri-8.30-3pm (early finish) My client are a specialist recruiter and are looking for ambitious, resilient and commercially minded individuals to join their friendly team as IT Sales Consultants, with a strong focus on sales, business development and generating new client relationships. This role will be heavily focused on selling contract and permanent recruitment solutions to the IT industry. No recruitment experience required, if you can sell, build relationships, and thrive in a performance-led environment, the rest can be taught. to focus on winning new business, building client relationships, and driving revenue within the IT and technology market. The Role As an IT Business Development Representative, you'll specialise in new business generation and client development, working alongside delivery teams who support candidate sourcing. You'll be responsible for: Winning new business across the tech market (SaaS vendors, consultancies, end-users) Building relationships with senior stakeholders (CTOs, IT Directors, Hiring Managers) Identifying hiring needs across Cloud, DevOps, Data, and Cyber markets Running business development calls, meetings, and client pitches Managing and growing your own client portfolio Selling contract and permanent recruitment solutions Negotiating fees, rates, and commercial terms Delivering against revenue and GP targets This is a high-performance, sales-led role, where success is driven by your ability to generate revenue and build long-term partnerships. We're keen to hear from candidates with experience in: IT/Tech sales (SaaS, cloud, MSP, telecoms, IT services) B2B sales or consultative solution selling Business development or account management Outbound / new business-focused roles You'll be a strong fit if you are: Commercially driven and motivated by high earnings Confident engaging senior stakeholders Resilient and comfortable with rejection Competitive, proactive, and results-focused Interested in the tech market and building expertise We offer a sales-first career in the fast-growing tech recruitment market, with clear progression and strong earning potential: Uncapped, industry-leading commission Structured progression based on performance Specialisation in high-demand tech markets (Cloud, DevOps, Data, Cyber) Dedicated delivery support so you can focus on business development Ongoing training and mentoring Collaborative, high-performing culture Benefits Additional Family First leave days Early Friday finishes Modern office environment + dog-friendly International annual Christmas conference Regular socials and incentives Monthly rewards (extra leave, vouchers, experiences) Life assurance + Bike to Work scheme If you wish to be considered for this role, please email your cv to (url removed) or call me to discuss on (phone number removed). If you have not heard from us within three weeks of submitting your application, please assume that your application has been unsuccessful on this occasion. We thank you for your interest and encourage you to apply for future opportunities

Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry. Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments for non profit clients in fundraising. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a face to face sales advisor and customer service environment. Successful candidates will: · Have strong communication skills and customer service skills · Be self-motivated · Have a tenacious approach to personal development · Possess a competitive sales mentality · Have an entrepreneurial mind-set Sales advisors and Customer Service advisors will: · Approach new and potential customers on behalf of their clients · Keep up to date with relevant client product information · Understand customer trends and market traits in fundraising · Provide excellent Customer Service in a professional manner · Complete Sales and relevant paperwork to a high standard · Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, brand awareness (where applicable) plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying

NEW VACANCY! (PK9422) INSIDE SALES SUPPORT & ADMINISTRATION - LABELS WEST MIDLANDS Monday to Friday: 8.30am to 4.30pm Competitive base salary DOE (Depending on Experience) + pension Our client manufactures custom self-adhesive labels in sheet and roll formats for clients across the UK. They are looking for a Customer Service Inside Sales Support & Administration Representative to serve as a key point of contact for customers and to support the sales team by managing enquiries, quotations, order processing, and ongoing account communication. Working within a manufacturing environment, this role ensures exceptional customer service while helping drive sales growth through proactive account support, accurate order management, and coordination with production and operations teams. Key Responsibilities: Customer Service: Serve as the primary contact for customer inquiries regarding products, pricing, order status, lead times, and delivery schedules. Build and maintain strong customer relationships through responsive and professional communication. Resolve customer concerns, complaints, and issues promptly while ensuring customer satisfaction. Provide product information and guidance related to label materials, printing processes, and application requirements. Coordinate with production, purchasing, scheduling and despatch to ensure customer expectations are met. Sales Support: Prepare and follow up on customer quotations, historical activity and sales proposals. Process customer orders accurately and efficiently within the company's ERP management system. Support sales by managing account information, preparing reports, and coordinating customer requests. Support of operations through inventory management, accurate information and communication Identify opportunities for upselling and cross-selling products and services. Outbound call & contact of existing and old customers to generate opportunities / repeat orders Maintain customer records, pricing information, and sales activity within CRM (Customer Relationship Management) systems. Assist with new customer onboarding, account support and setup. Order Management: Review incoming orders for accuracy, specifications, pricing, and delivery requirements. Monitor order progress from receipt through shipment and communicate updates to customers. Coordinate artwork approvals, proofs, and label specifications with customers and internal departments. Ensure all documentation related to customer orders is complete and accurate. Manage order revisions, schedule changes, and urgent requests as needed. Administrative Support: Generate sales reports, forecasts, and customer activity summaries. Maintain organised and accurate customer and inventory files and documentation. Assist with inventory-related inquiries and product availability checks. Support continuous improvement initiatives focused on customer satisfaction and operational efficiency. Skills & Experience Required: Minimum 1 year of customer service, inside sales, or account support experience. Experience in manufacturing, printing, packaging, or label production preferred. Estimating, quoting, and order entry systems. Excellent verbal and written communication skills. Strong customer service orientation and relationship-building abilities. Ability to manage multiple priorities in a fast-paced manufacturing environment. Detail-oriented with strong organizational and problem-solving skills. Ability to work effectively with cross-functional teams. Mathematical and analytical skills for pricing and quotations. Familiarity with label materials, adhesives, substrates, and finishing processes would be hugely beneficial.Success Measures: Customer satisfaction and retention. Order accuracy and on-time processing. Responsiveness to customer inquiries. Support of sales growth and account development initiatives. Effective coordination between customers and internal departments.This is an office-based position within a manufacturing environment. The role requires frequent interaction with customers, sales, production staff, and suppliers. You will be working standard business hours with occasional overtime if needed, to support customer or operational requirements

Sales Representative – Food Location: Bilston, West Midlands / Field-Based Salary: £30,000 basic + bonus Hours - Full time OTE: Realistic opportunity to double earnings Contract: Permanent Experience: Experienced B2B Sales Professional We are recruiting on behalf of an established food business for an experienced Sales Representative to join their commercial team, covering a West Midlands-based sales territory. This is an excellent opportunity for an experienced B2B salesperson who is confident in the field, commercially driven and motivated by developing customer relationships and winning new business. This is an experienced hire position and is not suitable for recent graduates or entry-level candidates. The Role As Sales Representative, you will take ownership of a defined territory across the West Midlands, developing existing accounts while actively identifying and converting new business opportunities. You will be responsible for building strong customer relationships, understanding commercial requirements and driving sales growth across your patch. The role would particularly suit someone with experience selling within food, meat or FMCG, although strong B2B field-sales experience from an associated sector will also be considered. Key Responsibilities Manage and grow an established customer base across the West Midlands. Identify, prospect and win new B2B customers. Build strong relationships with buyers, owners and key decision-makers. Develop existing accounts and maximize sales opportunities. Conduct regular face-to-face customer visits across your territory. Negotiate pricing and commercial terms. Work proactively against agreed sales targets and KPIs. Maintain a strong sales pipeline and accurately report activity and opportunities. Keep up to date with customer, market and competitor activity. Take full ownership of your territory and sales performance. What We're Looking For A proven track record in B2B field sales, with demonstrable evidence of consistently hitting or exceeding targets. Experience in food, meat or FMCG is highly desirable. Experience selling into foodservice, wholesale, retail or distribution would be particularly relevant. Strong new-business development and account-management experience. Excellent relationship-building and negotiation skills. Strong commercial awareness and a genuine sales mindset. Resilience, self-motivation and the ability to work independently. A confident and professional approach to customer-facing sales. Full UK driving license and own vehicle – essential. The ability to cover a West Midlands-based sales patch. Package & Opportunity £30,000 basic salary Bonus scheme with realistic opportunity to double your earnings Permanent position Field-based West Midlands territory Opportunity to join and develop within an established food business Genuine opportunity for an experienced salesperson to build their earnings through performance Interested? If you're an experienced B2B Field Sales professional with a background in food, FMCG, wholesale, foodservice, retail or a related sector, we'd be interested in speaking with you. Please apply with your CV and a member of our recruitment team will be in touch to discuss the opportunity in more detail

Applications Engineer (Sliding Head Lathes) £33,000 - £36,000 OTE 50K + Company Car + Training + Progression Dudley, Birmingham Are you an Applications Engineer or CNC Programmer with experience programming Sliding Head lathes looking to work for a highly technical OEM Machine business that can offer a highly competative package including a 15K bonus? Do you want a role that can provide flexibility, either working from an office or going to customer sites, and provide expert in-house training to enable you to become a technical expert? As an Applications Engineer, you will be the go-to technical specialist for highly regarded CNC machines. You will be integral to customer training, showing clients how to programme and operate, delivering turnkey solutions and performing demos. This is a client facing role with the potential of travel, where you will act as the representative between the sales department and customer. Recognised as the number one industry leader in the training and development of their Engineers, this OEM prides themselves as market leaders of highly specialised Sliding Head Lathes that are used for making high precise small parts. This role would suit an Applications Engineer or CNC Programmer from a Sliding Head Lathe background who is looking to progress to an applications engineer, taking a more hands on role and delivering turnkey projects for high profile clients. The Role: Conducting customer training on machine programming and operation Delivering turnkey solutions to customers Performing test cuts, demos and exhibitions 70/30 split between office work and visits to customer sites. Company car provided Mon-Fri, 8am-4:30pmThe Person: Applications Engineer or CNC programmer Sliding Head Lathe programming experience Reference number: BBBH 26948b Applications, Engineer, Engineering, Programmer, CNC, Trumpf, Sliding, Head, Machine Tools, Citizen, Lathe, Cut, Machinery, Machinist, Star, Micron, Dental, G-Code, G, Code, Electrical, Test, Testing, Turnkey, Birmingham, Dudley, Brierley Hill, Wolverhampton If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website